letter carrier resume example

3 Letter Carrier Resume Examples for 2023

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2022 - Present

• Delivered an average of 200 letters and packages daily, maintaining a 99% delivery success rate.
• Operated company vehicles safely and adhered to all traffic regulations.
• Developed strong relationships with customers, resulting in positive feedback and increased customer retention.
• Assisted in sorting and organizing mail in the distribution center, improving overall efficiency by 15%.
• Resolved customer inquiries and complaints, providing excellent customer service and fostering customer loyalty.

2017 - 2022

• Ensured the safe handling and delivery of confidential documents within strict timelines.
• Maintained accurate records of deliveries and pickups, minimizing errors and discrepancies.
• Adhered to company policies and procedures, ensuring compliance with industry regulations.
• Collaborated with team members to optimize delivery routes, resulting in improved efficiency.
• Provided exceptional customer service, addressing customer concerns and maintaining high satisfaction levels.

Modern Letter Carrier Resume Example

Creative Letter Carrier Resume Example

When creating a resume for a letter carrier position in 2023, there are a few important factors to keep in mind. First, keep your resume concise and to the point . Aim for a one-page resume unless you have extensive experience that warrants additional space. Use clear headings, subheadings, and bullet points to make your resume easy to scan.

Next, consider the design of your resume. While a visually appealing resume can catch the attention of hiring managers, it's crucial to strike a balance between aesthetics and professionalism. Stick to a clean layout with a legible font. Use bold and italics sparingly to emphasize important information.

Lastly, focus on the format of your resume. Consider using a reverse chronological format, listing your most recent experience first. This format allows employers to quickly see your relevant work history and qualifications. Utilize bullet points to highlight key responsibilities and achievements in each position.

When crafting a letter carrier resume, there are several sections you should include to effectively showcase your qualifications. These include:

• Contact Information: Include your name, phone number, email address, and LinkedIn profile (if applicable) at the top of your resume.
• Summary Statement: Write a brief overview of your skills, experience, and goals. Tailor this section to emphasize your ability to handle the responsibilities of a letter carrier.
• Education: Include your highest level of education, relevant certifications, and any coursework related to the position.
• Work Experience: Detail your previous employment history, focusing on roles that highlight skills such as organization, attention to detail, and customer service.
• Skills: List technical and soft skills that are relevant to the role of a letter carrier, such as time management, route planning, and interpersonal communication.
• Awards and Achievements: If you have received any recognition for your work as a letter carrier or in previous roles, highlight them in this section.
• Additional Information: Optional but impactful sections include language proficiency, volunteer work, or professional affiliations.

A proven framework for writing effective bullet points on your letter carrier resume is the Context-Action-Result (CAR) format. Here are a few examples of how to utilize this framework:

• Context: Delivered mail to over 500 residential addresses daily
• Action: Developed efficient route planning system, reducing delivery time by 10%
• Result: Received commendation from supervisor for exceptional performance and timely delivery
• Context: Conducted daily vehicle inspections to ensure safety and compliance
• Action: Identified and reported maintenance issues promptly, preventing potential accidents
• Result: Recognized as an exemplary employee for promoting a safe working environment
• Context: Handled customer inquiries and complaints in a professional manner
• Action: Resolved delivery issues and provided exceptional customer service
• Result: Received multiple perfect customer satisfaction ratings and positive feedback

When creating a letter carrier resume in 2023, remember these key takeaways:

• Keep it concise: Aim for a one-page resume and use clear formatting.
• Include relevant sections: Highlight your contact information, summary statement, education, work experience, skills, and any additional information that enhances your qualifications.
• Utilize the Context-Action-Result framework: Structure your bullet points by providing context, highlighting your actions, and detailing the positive results you achieved.

By following these guidelines and showcasing your relevant experience and skills effectively, you can create a compelling letter carrier resume that stands out to potential employers.

Top 7 Soft Skills for Letter Carrier Resume

• Excellent communication skills
• Customer service orientation
• Ability to work independently
• Dependability and reliability
• Problem-solving skills
• Flexibility and adaptability
• Positive attitude

Top 7 Hard Skills for Letter Carrier Resume

• Knowledge of postal regulations
• Ability to operate a postal vehicle
• Familiarity with GPS and navigation systems
• Efficiently sorting and delivering mail
• Record-keeping and organizational skills
• Basic computer skills
• Data entry and tracking

Frequently Asked Questions

What should be included in a letter carrier resume.

A Letter Carrier resume should include information such as contact details, summary statement, experience, education, skills, and any relevant certifications.

How do I format a Letter Carrier resume?

A Letter Carrier resume should be formatted in a clear and professional manner. Use standard fonts, bullet points, and headings to organize the sections of your resume.

What skills should I highlight in my Letter Carrier resume?

Some important skills to highlight in a Letter Carrier resume include attention to detail, time management, physical fitness, knowledge of postal regulations, customer service, and map reading.

Should I include a cover letter with my Letter Carrier resume?

It is recommended to include a cover letter with your Letter Carrier resume. The cover letter allows you to introduce yourself, highlight your relevant qualifications, and express your interest in the position.

How can I showcase my experience as a Letter Carrier?

To showcase your experience as a Letter Carrier, include your previous employment history, mentioning the duration of employment, responsibilities, and any notable achievements.

Do I need any specific certifications to become a Letter Carrier?

Specific certifications may vary by region and employer, but in general, aspiring Letter Carriers need to pass the Postal Service Exam and undergo a background check.

For more inspiration, why not check out our free resource of job-focused resume examples?

Cargo Handler

How to Format Your Resume When creating a resume for a cargo handler position in 2023, it is essential to be aware of certain formatting considerations. Here are a few key points to keep in mind: Length: Keep your resume concise by limiting it to one or two pages. Recruiters typically spend less than 10 seconds scanning a resume, so it should be easy to skim. Design: Opt for a clean and professional design. Use a legible font, sufficient white space, and consistent formatting throughout the document. Format: Choose a format that highlights your relevant skills and experiences. A reverse chronological format works well for most cargo handler resumes, as it showcases your work history and progression. What Sections to Add to Your Resume When it comes to crafting a cargo handler resume, including the right sections can make a significant impact. While certain sections are essential, there are also optional ones that can further enhance your resume. Here are the popular and recommended sections for a cargo handler resume: Contact Information: Include your name, phone number, email address, and LinkedIn profile (if applicable). Summary/Objective: Write a brief statement that highlights your relevant skills and experiences. Work Experience: Detail your previous job positions, emphasizing your accomplishments and responsibilities related to cargo handling. Education: Mention your educational background, including any relevant certifications. Skills: List the skills you possess that are relevant to the cargo handler role, such as knowledge of safety regulations, equipment operation, and inventory management. Achievements: Include any notable achievements or recognitions that demonstrate your expertise and dedication in the field of cargo handling. Optional Sections: Additional sections like professional development, languages, or volunteer experience can provide further insight into your abilities and interests. The Context-Action-Result Framework for Writing Experience One effective way to convey your experience on a cargo handler resume is by using the Context-Action-Result (CAR) framework. This framework allows you to clearly showcase your skills and accomplishments in a concise manner. Here are some examples of bullet points using the CAR framework: Context: Managed the loading and unloading of cargo on a busy international airport ramp. Action: Coordinated with ground crew and directed the movement of cargo to ensure efficient and safe handling. Result: Reduced loading time by 20% and improved overall ramp safety by implementing new loading procedures. Context: Oversaw the inspection of incoming cargo and ensured compliance with customs regulations. Action: Conducted thorough inspections, documented findings, and communicated with customs officers as necessary. Result: Streamlined the cargo clearance process, resulting in a 15% reduction in inspection delays. Key Takeaways As you prepare your cargo handler resume, keep these key takeaways in mind: Format: Keep your resume concise, clean, and easy to skim. Sections: Include essential sections such as contact information, summary/objective, work experience, education, skills, and achievements. Consider adding optional sections for further impact. CAR Framework: Use the Context-Action-Result framework to highlight your accomplishments and skills effectively. Remember, a well-crafted cargo handler resume can greatly increase your chances of landing your desired job in the field. Good luck!

Diamond Setter

When it comes to creating a resume for a diamond setter job in 2023, there are a few key things to keep in mind. Let's dive right in: Length, Design, and Format Length: Keep your resume concise and focused, aiming for a maximum of two pages. Employers receive a large number of applications, so it's crucial to make your qualifications stand out in a succinct manner. Design: As a diamond setter, attention to detail is paramount. Your resume should reflect this quality. Opt for a clean and professional design, incorporating elements like bullet points, headings, and subheadings to enhance readability. Format: Industry-standard resume formats like reverse-chronological work well for diamond setter roles. Begin with your contact information, followed by a summary or objective statement, work experience, skills, education, and any additional relevant sections. While the core sections like work experience, skills, and education are essential for any resume, there are a few sections that hold particular importance for diamond setter roles: Professional Summary/Objective Impactful: Use this section to succinctly highlight your key skills, accomplishments, and goals. Customize: Tailor your summary or objective statement to reflect the specific requirements of the diamond setting industry. Skills and Qualifications Technical Skills: Include a comprehensive list of the technical skills you possess as a diamond setter. This could involve proficiency in gemstone selection, metalwork, and advanced setting techniques. Soft Skills: Don't overlook the importance of soft skills. Highlight qualities like attention to detail, creativity, and excellent hand-eye coordination. To effectively showcase your experience on your diamond setter resume, consider utilizing the Context-Action-Result (CAR) framework. Here are a few bullet point examples: Context: Collaborated with a team of master jewelers to create intricate diamond setting designs. Action: Demonstrated expertise in selecting and working with high-quality gemstones, ensuring precise and secure settings. Result: Produced stunning diamond jewelry pieces that surpassed client expectations and garnered recognition within the industry. Context: Led a workshop on advanced diamond setting techniques for fellow colleagues. Action: Shared in-depth knowledge of pave, channel, and prong setting methods, emphasizing precision and maximizing visual impact. Result: Enhanced skill sets of team members, resulting in improved productivity and a greater range of services offered by the company. To sum it up, here are the key takeaways for creating an outstanding diamond setter resume in 2023: Keep your resume concise and attention-grabbing Use a clean and professional design Highlight relevant sections like your professional summary and skills Showcase your experience using the Context-Action-Result framework By following these guidelines, you'll be well on your way to crafting a diamond setter resume that captures the attention of potential employers and increases your chances of securing your dream job in the industry.

Internet Sales Manager

When creating a resume for the position of Internet Sales Manager in 2023, there are a few key formatting considerations to keep in mind. Firstly, it's important to keep your resume concise and focused, ideally limiting it to one page. Employers don't have time to sift through lengthy documents, so be sure to highlight your most relevant skills and experiences. Secondly, a modern and visually appealing design can make your resume stand out. Utilize clear headings and subheadings to organize your information, and consider using a professional font and color scheme that aligns with your personal brand. To effectively showcase your qualifications as an Internet Sales Manager, there are several key sections to include in your resume. Start with a strong summary or objective statement that highlights your unique selling points and career goals. Follow this with a section on your relevant experience, including specific details on your accomplishments and results achieved. Incorporate a section on your skills, both technical and soft, that are directly applicable to the role. Additionally, include any relevant certifications, education, or training you have completed. Finally, consider including an optional section that demonstrates your passion for the industry, such as volunteer work or professional affiliations. When writing about your experience as an Internet Sales Manager, using the Context-Action-Result (CAR) framework can be highly effective. This framework allows you to concisely explain the situation you faced, the action you took to address it, and the results you achieved. Let's take a look at some examples of bullet points that demonstrate this framework: Context: Implemented targeted email marketing campaigns to drive lead generation. Action: Developed personalized content for various customer segments to increase engagement and conversion rates. Result: Achieved a 20% increase in qualified leads and a 15% improvement in overall conversion rates. Context: Led a team of sales representatives in a highly competitive online marketplace. Action: Implemented a comprehensive training program to enhance product knowledge and sales techniques. Result: Increased team sales by 30% within six months, surpassing quarterly targets. Context: Streamlined the online customer journey to improve user experience and boost sales. Action: Collaborated with cross-functional teams to optimize website navigation, implement personalized product recommendations, and simplify the checkout process. Result: Achieved a 25% increase in online sales and a 10% reduction in cart abandonment rate. When formatting your resume for the role of an Internet Sales Manager, keep it concise and visually appealing. Include sections like a strong summary/objective statement, relevant experience, skills, certifications, and optional additional sections. Utilize the Context-Action-Result framework to highlight your accomplishments and the impact you made in previous roles. Focus on quantifiable results and use bullet points to succinctly convey your achievements. Always tailor your resume to the specific job requirements and use keywords that resonate with the industry.

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• Letter Carrier

Letter Carrier resume examples

A modern resume example for a Letter Carrier position. Based on the best resume writing practices.

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Use accomplished Letter Carrier curriculum vitaes to be accepted by the prospective employer.

Applying for a job is a job by itself. So, it should be carried out competently: using a correct plan of action and quality tools involved. Use well-balanced methods of powerful candidates and industry professionals in recruiting doing work in the Government to gain the employment you expect with a thoroughly suiting Letter Carrier CV.

Dominant Key Skills and Action Verbs for Letter Carrier

A highly effective Letter Carrier CV is recognized not just by a set of high-quality job candidate abilities but additionally by a smart demonstration of these. Feel free to use action expressions to achieve this. They should let you know anything you have reached in Government. We encourage you to include the next expressions: problem resolution, contract preparation, route navigation.

Key Skills & Proficiencies

Action verbs, letter carrier curriculum vitae phrases to adopt.

A proper resume is a best option for job seekers in all vocational fields, and Letter Carrier is no exclusion. Essential skills, comprehensive working experience, exceptional competence - all those things can come invisible for HR unless you describe it in your resume. To get this done accurately, please, keep up with our pro tips and don't forget to be as expressive as you possibly can, preparing your curriculum vitae. To help facilitate the work for you, we have gathered and grouped the most common language you need to put in your application: [type] equipment, art direction, budgeting.

Phrases To Use

Best letter carrier resume objective examples.

In the event you desire to achieve an outstanding result with your application for a Letter Carrier vacancy, develop your curriculum vitae using a suitable technique: Commence with a well-drafted and careful objective statement. Make sure you integrate particular skills and responsibilities you have had over your vocational years, which must be relevant and be in line with the requirements of the Government. Placing an objective at the beginning of your resume is important to get your application among the favorite applicants

How To Use Resume Examples To Create A Job-winning Resume

Introduction.

It is no longer news that you need to submit a professional resume if you want to improve your chances of getting the job you crave. In this article, you will find out how resume examples can help you with this challenging task. Over the years, statistics have shown that many job seekers find the act of resume writing difficult. Creating resumes that can win you the job you desire can be challenging, especially if you are writing your first resume. However, thanks to the emergence of information technology, you can now say goodbye to the struggles that come with crafting a resume from scratch. Now, there are a wide variety of tested and proven job-winning online resume samples on different resume builders available for you to choose from. This makes it much easier for you to write resumes that will convince hiring managers to give you the job. As you keep reading this article, you will find answers to the following questions:

• What are Resume Examples?

How do I create my own resume with Resume Examples?

How do professional resume examples work, why do we suggest using resume examples, what are the things i should pay attention to when searching for a resume example, can i edit resume examples according to my needs.

Let's get right into the details!

What are Resume Samples?

As the name implies, they are ideal examples of what resumes in different industries look like. For instance, they provide you with suitable resume structures and recommended details to include in your resume. Additionally, they also show you the most effective way to portray your skills and experience to your potential employer. With the aid of these samples, you can create your resume faster and boost your chances of getting the job that you crave. This is why we have gone all out to show you how you can use them to edge out your competition (other job seekers). You will also discover some key details about resumes. Read on!

If you want to prove to your potential employers that you are the perfect fit for a vacant position, you need to create a perfect resume or cover letter. However, there is good news. You don't need to rack your brain to write a job-winning resume. All you have to do is visit a reliable online resume builder, follow a few simple steps, and best. These resume builders give you access to many ideal examples of industry-related resumes you can easily refer to when creating yours. Resume samples provide you with the perfect guide you need to craft a readable and relevant resume. Here is how you can use them to create your own resume:

• Choose samples with resume formats suitable for a specific job or industry.
• Observe how the names and contact information are included and follow suit
• Include your resume objective or summary, following the pattern
• Take a look at how the skills are highlighted and do the same
• Get keywords from the sample and use them in your own resume
• Mention your education using the structure in the example
• Pay attention to the font style and use the same when creating your resume
• Make sure you proofread your resume to confirm if it aligns with the sample you used

After doing this, you can rest assured that you have created a professional resume.

Before explaining how these examples work, let's clear air. They should not be mistaken for resume templates that are ready-made document format designed to help job-seekers portray their career achievements, skills, education, and work experience to their potential employers in an organized and attractive way. Now, the purpose of an example is to provide you with sufficient context, general best practices, and insight on what a resume for a specific industry looks like. Once you have an idea about how writing a specific or targeted resume works, you can improve the way you write your resume. This is how they work in helping you achieve your goals of writing a job-winning resume.

Here's why we recommend you use them:

• Makes writing a top-notch resume Easier

Most of them are written by resume experts

• Helps you to avoid the mistakes most job seekers make

Saves you time

Makes writing a top-notch resume easier.

Writing a professional resume is easier when you use a resume example. It's no longer a hidden secret that some job seekers know little to nothing about creating a resume or cover letter. If you fall under this category, that's no problem at all. Not everyone is great at putting words on paper. So, don't feel bad because you struggle with this aspect. It isn't all doom and gloom.

Here's what you can do to make things better:

Look for samples of resumes related to the industry or position you are applying for and use them as a guide when writing yours. This will improve your ability to write a job-winning resume quickly.

When you use them, you are simply following a laid-down blueprint on the right way to write a resume suitable for any industry. This is because the options you will find on resume builders are crafted by resume experts. These experts possess vast knowledge about the do's and don'ts when it comes to writing a resume. They understand perfectly well what hiring managers look out for when they screen job resumes. For this reason, they ensure that the examples they make available to you on the resume builders are easy to read and well-formatted. They make it possible for you to draw the attention of any employer to your skills, experiences, and accomplishments. You can be sure that writer's block is a thing of the past when you use them as your guide. And the best part is this — you will be able to create a resume that will leave a lasting impression on your potential employers.

Helps you to avoid the mistakes that most job seekers make

One way to avoid the mistakes that most job seekers make is to use a guide for writing resumes. According to experts' opinions, most job seekers make spelling and grammatical errors. In the eyes of your potential employers, these mistakes are red flags that can prevent you from getting the job you crave. Using examples to create your own resume can help you cut out mistakes because you need to pay attention to every detail. By doing this, you can avoid the errors your competitors will likely make in their resumes. This gives you the upper hand.

Writing a resume from scratch takes a lot of time. But it gets better when you use samples because you get to save yourself a few minutes or hours of brain-racking. All you have to do is find a resume ideal for the industry of your choosing and use it to your advantage. Besides saving you time, you won't need to go through as much stress as you would have if you had to start from scratch.

Making a decision to use examples when crafting your resume is one step in the right direction. But before you settle for an example, here are a few things you should consider during your search:

• Ensure they are industry-related resume
• The resume format (Chronological, Functional, or Combination Resume Format). Make sure it is the perfect fit for the position you are applying for.

When it comes to resume writing, you control the situation completely. It is up to you to create a great resume that is well-suited to a particular position or industry. You can use this opportunity to transform your previous job experience into a sensation and catch the eye of your potential employers. If you want to pull this off easily, you can edit samples of resumes. The sole purpose of an example is to provide you with the right context required to craft a resume for a certain industry or job title. Every tip, resume format, or phrase you will find is designed to help you target industries specifically and show your worth. It helps you to prove to your employers that you are a professional who understands the demands of a position and the goal of the company. With the aid of this guide, you can easily draw the attention of the company's management to your skills, dedication, knowledge, and expertise. Regardless of the industry, you plan to begin or continue your career in, there is an example available for you to use. This implies that if you want to impress employers in industries like Information Technology, Real Estate Management, Accounting, and many others, there is one for you to edit according to your needs. No one is left out.

Final Words

So far, we have shared with you all you need to know when using these helpful tools to create your resume. It's now up to you to use all we have shown and explained to you to your advantage. Remember, although writing a great resume can be tasking, you can rest assured that if you use samples on industry-related resumes the writing experience will be much easier. We wish you success in your job hunting.

Targeting other Government? See one of our examples:

• Mail Handler
• Passport Specialist
• Policy Analyst
• Public Safety Dispatcher
• Public Works Director

Most popular Resume Examples:

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Mail Carrier Resume Example & Writing Guide

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Mail carrier resume sample.

A dedicated and reliable Mail Carrier with 5+ years of experience delivering mail and packages in an efficient and timely manner. Proficient in handling various types of mail and packages, ensuring secure and accurate delivery. Adept at building positive relationships with customers and team members to deliver excellent customer service.

Experience:

Mail carrier - usps - dallas, tx - 2016 to present.

• Deliver mail and packages to residential and commercial areas in assigned route, ensuring timely and accurate delivery.
• Collect outgoing mail and packages, and process them for delivery.
• Use handheld scanners and delivery confirmations to document and track deliveries.
• Interact with customers in a professional and courteous manner, answering questions and providing assistance as needed.
• Maintain accurate records of deliveries, expenses, and vehicle maintenance.

Mail Carrier - FedEx - Austin, TX - 2014 to 2016

• Sorted and distributed mail and packages to their respective destinations, ensuring timely and accurate delivery.
• Loaded and unloaded packages and mail from vehicles, using proper safety measures.
• Provided excellent customer service by answering questions, resolving issues, and assisting with package pick-ups and deliveries.
• Performed routine maintenance on company vehicles, including inspections, cleanings, and minor repairs.
• Adhered to company policies and procedures, including handling of confidential and sensitive materials.
• Excellent time management and organizational skills.
• Ability to lift and carry heavy packages and mail, up to 50 lbs.
• Proficient in using handheld scanners and delivery confirmations.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.

References available upon request.

Use a Professional Email Address

Your email address is often the first thing an employer sees. Make sure it's a professional one that includes your name. Avoid using outdated or non-professional email addresses.

Mail Carrier Resume Writing Guide

Introduction:.

If you are interested in pursuing a career as a mail carrier, creating a strong resume is essential to getting hired. This article will guide you through the process of writing a compelling resume that highlights your skills and experience.

1. Begin with a resume summary:

The first section of your resume should include a brief summary of your relevant experience and skills. This section should be no more than three to four sentences and should explain why you are the ideal candidate for the job.

• Highlight your relevant experience and skills.
• Include any relevant certifications or special training.
• Use strong action verbs to demonstrate your skills and experience.

2. Include your work experience:

Your work experience is one of the most important parts of your resume. It should include your previous jobs, the dates of employment, and your key responsibilities and accomplishments.

• List your work experience in reverse chronological order.
• Include the company name, job title, dates of employment, and location.
• Use bullet points to describe your key responsibilities and accomplishments at each job.

3. Highlight your skills:

In this section, you should highlight your skills and abilities that are relevant to the job of a mail carrier. Be sure to focus on skills such as attention to detail, physical stamina, and time-management skills.

• List your skills in bullet points.
• Use examples to illustrate your skills.
• Be concise and clear.

4. Education and training:

This section should include your education, certifications, and any other relevant training that you have received.

• List your education and training in reverse chronological order.
• Include the name of the institution, the degree or certification obtained, and the date of graduation.

5. Include a cover letter:

A cover letter is often required when applying for a mail carrier position. Your cover letter should introduce yourself, highlight your qualifications, and explain why you are interested in the position.

• Use a professional tone.
• Be concise and to the point.
• Explain why you are interested in the position.
• Highlight your relevant qualifications.

Conclusion:

Your resume is your first chance to make a good impression on a potential employer. By following these guidelines, you can create a strong resume that highlights your skills and experience as a mail carrier.

Common Resume Writing Mistake

Being too vague.

Without specific examples or metrics, it's challenging for the hiring manager to understand your impact and accomplishments. Ensure you provide context and quantify achievements where possible.

Resume Examples You May Interested

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Letter Carrier Resume Examples

Writing a great letter carrier resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

Create your resume Select from 7 professional resume templates

If you're looking for inspiration when it comes to drafting your own letter carrier resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the letter carrier job you're after.

Essential Components of a Letter Carrier Resume

For individuals pursuing a career in mail delivery, a well-crafted Letter Carrier Resume is essential. It serves as a professional snapshot, highlighting your expertise, work history, and credentials relevant to roles in various postal environments.

An effective resume must include key sections such as contact information, an objective statement, employment history, educational background, pertinent skills and certifications, and references. Let's delve into these components to understand their significance and how to optimize them for potential employers.

Contact Information

At the forefront of your resume should be your contact information, ensuring it's prominent and accurate. This is the primary means for employers to reach out for interview invitations or further discussions.

Include your full name , current address , phone number , and a professional email address . Optionally, add your LinkedIn profile or personal website, ensuring they present a professional image.

Avoid personal details such as marital status, religion, or age, as these are often irrelevant and, in some cases, illegal for employers to consider during the hiring process.

Double-check for accuracy and update your contact information as necessary to ensure you're reachable by prospective employers.

Objective Statement

The objective statement is your chance to make a strong first impression. It should succinctly convey your career goals and highlight your suitability for a Letter Carrier position, emphasizing attributes like physical endurance, attention to detail, and knowledge of postal regulations.

Here are examples of compelling objective statements:

• "Dedicated and punctual professional seeking a Letter Carrier position at XYZ Postal Services, bringing a thorough understanding of postal guidelines and a commitment to exceptional customer service."
• "Seeking a challenging Letter Carrier role at ABC Mail Services to leverage my proven track record of accurate and timely mail delivery."
• "Aspiring to join DEF Postal Company as a Letter Carrier, known for my resilience in various weather conditions and my proactive approach to customer inquiries."

Keep your objective statement concise and tailored to the role you're applying for.

Work Experience

Your Work History is a testament to your professional journey in the postal sector. It should chronologically list your previous positions, highlighting responsibilities and achievements that align with the duties of a Letter Carrier.

Include roles such as Mail Sorter or Postal Service Clerk if applicable, and emphasize tasks that are relevant to the Letter Carrier position. Quantify your accomplishments to demonstrate your effectiveness in previous roles.

For example:

• "Efficiently managed the delivery of approximately 300 pieces of mail daily, maintaining a 98% accuracy rate."
• "Successfully navigated complex delivery routes, ensuring timely distribution of parcels and correspondence."

This section should not only reflect your capability to perform essential job functions but also showcase your soft skills, such as customer service and problem-solving abilities.

Skills and Qualifications

The Skills and Qualifications section is where you list the abilities that make you an ideal candidate for a Letter Carrier role. These may include:

• Physical Fitness: The stamina to handle long periods of walking and lifting.
• Organizational Skills: Efficient sorting and time management to ensure timely deliveries.
• Attention to Detail: Accuracy in mail handling and delivery.
• Customer Service Skills: Effective communication and a personable demeanor.
• Driving Skills: A clean driving record and knowledge of vehicle maintenance, if applicable.
• Problem-Solving Skills: Quick thinking to address unexpected challenges on the route.
• Knowledge of Postal Regulations: Adherence to postal standards and procedures.
• Reliability & Punctuality: Consistency in meeting delivery schedules.
• Technological Proficiency: Comfort with using tracking devices and other postal technologies.

Highlight how these skills have been applied in your previous roles or activities.

Education and Training

Your education and training are crucial, especially if they pertain to logistics, business administration, or supply chain management. Include any specialized training in postal operations, customer service, safety protocols, or first aid.

Commercial driver's license (CDL) and driver's safety training are also valuable inclusions for roles that involve driving.

Detail any relevant workshops or seminars that have equipped you with additional skills beneficial to a Letter Carrier position.

Certifications or Licenses

In the Certifications or Licenses section, list any credentials that enhance your professional standing, such as safety training, mail handling certifications, First Aid, CPR, or commercial driving licenses.

Include customer service or communication courses, as these can provide a competitive edge. Provide details such as the certifying body and the date of certification to allow for verification by potential employers.

The References section can significantly influence an employer's decision. Choose individuals who can attest to your work ethic, reliability, and skills pertinent to a Letter Carrier role, such as former supervisors or colleagues.

Always obtain permission before listing someone as a reference and provide their full name, relationship to you, and contact information. Inform your references in advance that they may be contacted.

In summary, a comprehensive Letter Carrier resume should effectively present your experience, skills, and professional development, supported by references that can vouch for your qualifications and performance in the field.

Related Resume Examples

• Mail Carrier
• Newspaper Carrier

Mail Carrier Resume Example (Free Guide)

Create an mail carrier resume that lands you the interview with our free examples and writing tips. use and customize our template and land an interview today..

Welcome to our Mail Carrier Resume Example article! We know that writing an effective resume can be a challenging, time-consuming process, and we want to help. In this article, we'll provide you with an example of a standout mail carrier resume, as well as tips and advice on how to create your own. With our help, you'll be able to craft a resume that will help you stand out from the competition and get you the job you want. Read on for more!

We will cover:

• How to write a resume , no matter your industry or job title.
• What to put on a resume to stand out.
• The top skills employers from every industry want to see.
• How to build a resume fast with our professional Resume Builder .
• What a resume template is, and why you should use it.

What does a Mail Carrier do?

A mail carrier is responsible for delivering mail to residential and business customers. They pick up mail from post offices and delivery centers and transport it to the appropriate recipients. They may also sort mail, load it onto delivery vehicles, and record information about the mail they deliver. In addition, they may help customers with inquiries about their mail.

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What are some responsibilities of a Mail Carrier?

• Deliver mail and packages to homes and businesses
• Collect mail from mail boxes and post office boxes
• Sort mail into the correct order for delivery
• Deliver special or certified mail
• Provide customers with change of address forms
• Answer basic customer questions
• Sort mail for bulk delivery
• Identify and report any suspicious mail or packages
• Maintain records of daily delivery and pick-up activities
• Maintain a professional and friendly attitude with customers

Sample Mail Carrier Resume for Inspiration

Mail Carrier

John Doe is a highly motivated and experienced mail carrier with 5 years of experience in delivery services. He is reliable and punctual, with a commitment to providing excellent customer service. John is a friendly and approachable individual with a passion for delivering mail on time.

• Mail Carrier, ABC Delivery Services, 2016-2021
• Delivered mail to residential and commercial locations
• Maintained accurate records of mail delivery
• Met tight deadlines for mail delivery
• Provided excellent customer service to all customers
• High School Diploma, XYZ High School, 2013
• Excellent customer service skills
• Strong organizational and time management skills
• Proficient in Microsoft Office
• Ability to lift heavy objects
• Valid Driver’s License
• English (Fluent)

Resume tips for Mail Carrier

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Mail Carrier resume tips. We collected the best tips from seasoned Mail Carrier - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

• Highlight any specialized experience you have with mail delivery such as bulk mail handling, international mail delivery, etc.
• Include any customer service experience you have as mail carriers often have to interact with customers.
• List any areas you are familiar with in the city or route you have delivered mail in.
• Describe any innovative approaches you have taken to complete your duties as a mail carrier.
• Mention any awards or recognition you have received while working as a mail carrier.

Mail Carrier Resume Summary Examples

Using a Mail Carrier Resume Summary or a Resume Objective can help employers quickly get a sense of your qualifications, skills, and experience. A Mail Carrier Resume Summary should provide a brief overview of your experience, qualifications, and key skills. It should also give employers an idea of your ability to problem solve and work with a team. On the other hand, a Mail Carrier Resume Objective should give employers a more detailed view of your experience and qualifications, while making sure to emphasize your ability to work with a team and solve customer issues. Both of these sections should be tailored to the job you are applying for and showcase your most relevant experience. For Example:

• Experienced Mail Carrier with 5+ years of experience delivering mail in a fast-paced environment. Skilled in sorting and delivering mail, meeting deadlines, and providing excellent customer service.
• Reliable Mail Carrier offering 6+ years of experience delivering mail in a timely manner. Adept at sorting mail, resolving customer issues, and maintaining accurate records.
• Motivated Mail Carrier with a knack for efficiency and customer service. 8+ years of experience delivering mail, sorting packages, and ensuring satisfaction.
• Seasoned Mail Carrier with 10+ years of experience providing exceptional customer service. Skilled in sorting mail, delivering packages, and troubleshooting any issues.
• Dependable Mail Carrier with a strong work ethic and background in delivering mail to customers. Highly organized and detail-oriented, with 12+ years of experience.

Build a Strong Experience Section for Your Mail Carrier Resume

A strong experience section for a mail carrier resume is important because it lets employers know that you have the necessary skills and experience to fulfill the role. This section should include details about your job duties and the tasks you’ve completed in the past. It should also demonstrate your ability to efficiently and safely deliver mail, manage customer relationships, and handle any related paperwork. Finally, it should highlight any special skills or certifications that you may have, such as knowledge of postal regulations or safety training. This section should also be tailored to the specific job you’re applying for, as employers want to know that you have the exact experience they’re looking for. For Example:

• Delivered mail and packages by foot, bicycle, and/or vehicle to residential and commercial customers.
• Maintained accurate records of mail delivery, including tracking, collection, and delivery.
• Sorted and distributed incoming mail, and ensured outgoing mail was correctly packaged and labeled for delivery.
• Responded to customer inquiries, complaints, and requests in a timely manner.
• Adhered to safety procedures while operating delivery vehicles.
• Operated mail handling and sorting machines to prepare mail for delivery.
• Provided assistance to other mail carriers during peak delivery periods.
• Maintained the cleanliness and appearance of the mail delivery vehicle.
• Assisted with loading and unloading of supplies and packages.
• Collected payments for postage due and returned undeliverable mail.

Mail Carrier resume education example

A mail carrier typically needs a high school diploma or GED. Many employers may also require a mail carrier to have a valid driver's license. Depending on the employer, additional qualifications may be necessary, such as a background check and drug test. Some employers may also require knowledge of postal regulations and postal routes. Here is an example of an experience listing suitable for a Mail Carrier resume:

• Associate of Arts Degree, ABC Community College, 2018
• Certificate in Mail Processing and Delivery, XYZ Institute, 2020
• Completed OSHA 10-Hour Mail Carrier Safety Training, 2020
• Completed USPS Postal Exam 473, 2019

Mail Carrier Skills for a Resume

It is important to add skills for a mail carrier resume because it helps employers quickly assess the candidate’s qualifications and abilities. Examples of skills relevant to mail carrier jobs include route navigation, customer service, problem-solving, physical fitness, safety protocols, and vehicle operation. By providing an accurate and comprehensive list of skills, applicants are more likely to be considered for the position. Soft Skills:

• Communication skills
• Organizational skills
• Time management
• Customer service
• Problem solving
• Attention to detail
• Adaptability
• Interpersonal skills
• Physical fitness
• Multi-tasking
• Route navigation
• Handling packages
• Lifting packages
• Problem-solving
• Driving skills
• Documentation
• Computer literacy

Common Mistakes to Avoid When Writing a Mail Carrier Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

• Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
• Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
• Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
• Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
• Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
• Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
• Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Mail Carrier resume

• Highlight relevant experience and certifications
• Utilize a professional summary or objective to showcase skills
• Include specific details about job duties and accomplishments
• Demonstrate proficiency in mail delivery and safety protocols
• Mention any specialized equipment used
• Provide a list of references

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• Mail Carrier

5 Amazing mail carrier Resume Examples (Updated 2023) + Skills & Job Descriptions

Build your resume in 15 minutes, mail carrier: resume samples & writing guide, albert ingram, employment history.

• Operate delivery vehicle in a safe and efficient manner
• Maintain a neat and professional appearance
• Perform other duties as assigned
• Follow established safety procedures
• Sort mail and packages according to established procedures
• Maintain the security of mail and packages
• Collect outgoing mail and packages from residences and business locations
• Adhere to all postal regulations and procedures

Do you already have a resume? Use our PDF converter and edit your resume.

Jeff Carter

Professional summary.

• Maintain a positive attitude and work ethic
• Resolve customer complaints in a timely manner
• Follow established delivery routes
• Deliver mail and packages to residences and business locations
• Provide customer service and answer customer inquiries
• Maintain records of mail and packages delivered

William Quinn

Ursula edwards.

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Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

mail carrier Job Descriptions; Explained

If you're applying for an mail carrier position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

mail carrier

• Obtain signatures from recipients of registered or special delivery mail.
• Register, certify, and insure letters and parcels.
• Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
• Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
• Transport mail from one work station to another.
• Sort and organize mail and packages by routes 
• Deliver to routes by walking and driving 
• Scanning packages with hand scanner
• Loading mail trucks with packages and letter carriers
• Sorting and preparing mail at the post office
• Delivering and collecting mail along a designated route
• Collecting money for cash-on-delivery and postage-due mail
• Obtaining signatures for registered, certified, and insured mail
• Answering questions from customers about USPS procedures and services
• Ensured cargo was properly secured and compliant with all safety requirements. 
• Organized mail according to type and service for distribution. 
• Sorted incoming mail to ensure delivery to the proper locations. 
• Maintained positive and professional rapport with fellow U.S. Postal co-workers in order to promote an effective working atmosphere conducive to the goal of the service provided. 
• Responsible for distributing packages and documents for businesses, government agencies and institutions
• Ensured safety and quality of deliveries
• Maintained ethical and professional practices in order to meet company’s goals
• Walk designated mail routes to deliver mail and packages to correct houses.

mail carrier Job Skills

For an mail carrier position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Mail Sorting
• Postal Regulations
• Delivery Routes
• Package Handling
• Route Planning
• Mail Delivery
• Postal Service Regulations
• Bulk Mailing
• Courier Services
• Delivery Vehicles
• Delivery Schedules
• Delivery Confirmation
• Delivery Logs
• Mailbox Maintenance
• Equipment Maintenance
• Inventory Management
• Safety Procedures
• Hazardous Materials
• Hazardous Weather Conditions
• Postal Software
• Mail Tracking.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Negotiation
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Data Analysis
• Project Management
• Customer Service
• Presentation
• Written Communication
• Social Media
• Troubleshooting
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Documentation
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your mail carrier Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Percy Patterson

• Load mail and packages onto delivery vehicle

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them..

• It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
• Use the gap to talk about positive attributes or additional skills you've learned.
• Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your mail carrier Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

• Maintain a positiv attidude and work ethic
• Delivr mail and packages to residences and business locations
• Provied customer service and answer customer inquirys
• Maintain records of mail and packages deliverd
• Maintain the secutiry of mail and packages
• Perform other duties as assignd
• Maintain a positve attitued and work ethic
• Adher to all postal regulations and proceduers
• Loads mail and package onto delivery vehicule

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position..

• Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
• Make sure to use a professional email address as part of your contact information.
• Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

mail carrier Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an mail carrier position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

To the Recruitment Team at Google

I am writing to express my interest in the Chief Mail Carrier role at Google. As a Mail Carrier with 10 years of experience in the field, I am confident that I have the necessary skills and expertise to succeed in this position.

My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for Google. I am eager to join a team that shares my values and work towards a common goal.

I appreciate the opportunity to apply for the Chief Mail Carrier position. I am confident that I can make a valuable contribution to your organization and that together there is no challenge that we cannot overcome. I will be waiting, hopeful for what the future will bring.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

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Postal Carrier Resume Examples

When applying for a job in the postal service, it is important to ensure that your resume is tailored to include the most relevant information. Having a strong, well written, and organized resume can make a huge difference in your job search. This blog post provides a comprehensive guide on how to write an effective resume for a postal carrier position, including various resume examples and tips. Knowing what employers are looking for in postal carrier resumes and understanding how to present the most important information in a way that stands out can help you get the job of your dreams.

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Postal Carrier

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

Hardworking and reliable Postal Carrier with 8+ years of experience in sorting, delivering and collecting mail and parcels. Possess a strong dedication to customer service and safety. Possesses excellent organizational skills and a strong work ethic. Proven ability to work quickly and efficiently in a fast- paced environment.

Core Skills :

• Sorting mail and parcels
• Delivery and collection of mail
• Loading and unloading mail trucks
• Adhering to strict safety regulations
• Excellent customer service skills
• Strong organizational and multitasking abilities
• Good knowledge of postal regulations
• Ability to lift up to 50 lb

Professional Experience : Postal Carrier, US Postal Service, San Diego, CA September 2016- Present

• Loaded and unloaded mail trucks with packages and mail
• Sorted mail and parcels according to USPS regulations
• Delivered and collected mail and parcels in a timely and efficient manner
• Ensured safety standards are followed at all times
• Provided excellent customer service to customers
• Maintained timely delivery schedule

Education : High School Diploma, South High School, San Diego, CA, 2008

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Postal Carrier Resume with No Experience

Hardworking and dependable individual seeking to join the ranks of the United States Postal Service as a Postal Carrier. Possess strong customer service and communication skills, along with a reliable vehicle and valid driver’s license.

• Strong communication skills
• Knowledge of roads and delivery routes
• Familiar with US Postal Service regulations
• Good organizational skills
• Ability to lift and carry heavy mail bags
• Proficient in operating a car or van

Responsibilities :

• Delivering mail to homes and businesses in a safe and timely manner
• Maintaining accurate records of mail and packages delivered
• Ensuring packages are placed in the proper mailbox or secured in the customer’s possession
• Sorting and delivering packages according to their delivery route
• Inspecting packages for damages or tampering
• Handling customer inquiries or complaints in a professional manner
• Maintaining a clean and organized working environment

Experience 0 Years

Level Junior

Education Bachelor’s

Postal Carrier Resume with 2 Years of Experience

Motivated and detail- oriented postal carrier with two years of experience in delivering and sorting mail. Possess excellent communication, organizational, and customer service skills. Experienced in accurately and efficiently delivering mail to homes and businesses in a timely manner.

• Excellent communication and customer service skills
• Efficiently sorts and delivers mail
• Proficient in following postal regulations
• Time management and organizational skills
• Ability to lift heavy packages
• Ability to work in all conditions
• Sorted and delivered mail to residences and businesses
• Collected outgoing mail from mailboxes and post office boxes
• Ensured mail was delivered accurately and in a timely manner
• Followed safety regulations when handling hazardous material
• Cleaned and maintained equipment
• Responded to customer questions and concerns
• Delivered packages in a safe and secure manner
• Assisted with loading and unloading of mail trucks

Experience 2+ Years

Postal Carrier Resume with 5 Years of Experience

Highly motivated and experienced Postal Carrier with over 5 years of experience delivering mail and parcels to customers in a safe and timely manner. Able to identify and solve problems quickly and efficiently. Excellent customer service, communication and organizational skills. Possesses a valid driver’s license and a clean driving record.

• Accurate record keeping
• Knowledge of postal routes and regulations
• Ability to lift and carry heavy parcels
• Strong problem solving skills
• Excellent communication skills
• Valid driver’s license
• Clean driving record
• Deliver mail and parcels to customers in a safe and timely manner.
• Ensure that the correct postal regulations and procedures are followed.
• Load the mail and parcels into the assigned delivery vehicle.
• Sort mail into the appropriate delivery routes.
• Coordinate pick- up and delivery of parcels with customers.
• Ensure that all parcels are properly labeled and scanned.
• Answer customer inquiries and address complaints.
• Maintain accurate records of delivery routes and parcels delivered.
• Monitor and adjust the delivery routes when necessary.
• Inspect the vehicle on a daily basis to ensure safety.

Experience 5+ Years

Level Senior

Postal Carrier Resume with 7 Years of Experience

Reliable and hard- working postal carrier with seven years of experience in sorting, delivering, and collecting mail from residential and business addresses. Possess a deep understanding of applicable postal laws and regulations and a positive attitude that enables interactions with customers. Proven ability to prioritize duties, stay organized, and multi- task in fast- paced environments. Outstanding communication, interpersonal, and problem- solving skills, along with the ability to lift up to 70 pounds.

• Mail Sorting
• Delivery and Collection
• Regulation and Law Compliance
• Time Management
• Problem Resolution
• Customer Service
• Organization
• Delivered mail and parcels to residential and business addresses according to established routes
• Sorted mail and packages based on zip codes and determined delivery dates and times
• Collected payments for services, postage stamps, and other products
• Assisted customers with inquires and resolved any problems associated with postal services
• Maintained records of parcels, packages, and other items delivered
• Assisted in loading and unloading mail containers and sorting mail
• Adhered to postal regulations and laws to ensure proper delivery and collection of materials
• Oversaw the loading, unloading, and sorting of mail at distribution centers

Experience 7+ Years

Postal Carrier Resume with 10 Years of Experience

A highly experienced and knowledgeable Postal Carrier with 10 years of experience in providing postal services. Proven ability to maintain and ensure the secure and efficient delivery of mail and packages to their assigned areas. Adept at effectively responding to customer inquiries, handling hazardous materials, and providing excellent customer service. Possesses excellent organizational skills, multitasking abilities, and the ability to work in a fast- paced environment.

• Excellent customer service
• Strong organizational skills
• Secure package and mail handling
• Ability to work with hazardous materials
• Knowledge of mailing regulations and operations
• Ability to make correct judgments and decisions in varied situations
• Proficient in operating vehicles, loading and offloading packages
• Excellent written and verbal communication
• Deliver mail and packages to assigned locations
• Answer customers’ inquiries about mail services
• Sort and organize mail and packages for delivery
• Safely transport packages and letters in company vehicle
• Maintain accurate records of deliveries and pickups
• Securely transport hazardous material packages
• Follow postal regulations and procedures
• Maintain accurate records of packages and letters
• Provide excellent customer service
• Fill out paperwork regarding packages and delivery
• Perform light vehicle maintenance and keep it in good condition
• Inspect packages for any damages before delivery

Experience 10+ Years

Level Senior Manager

Education Master’s

Postal Carrier Resume with 15 Years of Experience

Experienced Postal Carrier with 15 years of experience in providing reliable and efficient postal services. Possess strong organizational, customer service, and problem- solving skills. Possess the ability to handle large volumes of mail while adhering to postal regulations. Well- versed in delivering mail, packages, and parcels to residences and businesses in a timely manner.

• Knowledgeable in postal regulations and procedures
• Strong problem- solving skills
• Strong customer service skills
• Excellent organizational skills
• Excellent time management skills
• Ability to lift and carry heavy mailbags
• Delivering mail, parcels, and packages to residences and businesses
• Providing excellent customer service to the public
• Adhering to all postal regulations and procedures
• Assisting customers in loading parcels and packages into their vehicles
• Ensuring accurate sorting and delivery of mail
• Reporting any irregularities, damaged mail, and missing parcels to the supervisor
• Making sure that all parcels and packages are delivered in a timely manner
• Assisting with sorting mail at post offices as needed

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Postal Carrier resume?

Postal Carrier positions are highly competitive, so having a resume that stands out from the crowd is essential. When writing a resume for a Postal Carrier position, make sure you include the following information:

• Contact Information: List your full name, address, phone number, and email address.
• Summary: Provide a brief overview of your qualifications and why you are a good candidate for the position.
• Professional Experience: Include relevant job titles, company names, dates of employment, and a summary of job duties.
• Education: List any post-secondary education or training programs you have attended, as well as your high school diploma or GED.
• Certifications: Include any certifications or licensing you may have, such as a CDL or a hazardous materials license.
• Skills: Describe any special skills relevant to postal work, such as knowledge of mail processing, sorting, and delivery techniques.
• References: List three to five professional references, including their contact information.
• Volunteer Experience: If you have any volunteer experience related to postal work, make sure to include it.

What is a good summary for a Postal Carrier resume?

A Postal carrier is responsible for delivering mail and packages to customers on a daily basis. A good summary for a postal carrier resume should include relevant work experience, customer service skills, the ability to work independently, and any safety training or certifications you may have. Additionally, any special qualifications or certifications that make you stand out should also be included. A good summary should be concise, yet comprehensive enough to give a comprehensive overview of your skill set. Ultimately, your summary should provide a snapshot of your qualifications and experiences, as well as an indication of how your skills could benefit a potential employer.

What is a good objective for a Postal Carrier resume?

A Postal Carrier resume should clearly demonstrate a candidate’s experience with mail delivery, mail sorting, and customer service. A good objective statement should include the following elements:

• Comprehensive knowledge of mail handling procedures
• Proven experience with mail delivery and sorting
• Excellent customer service skills and a commitment to providing superior service
• Ability to adhere to safety protocols
• Ability to lift and carry heavy mail packages
• Ability to use computers to print labels and other documents
• Ability to work independently and as part of a team
• Ability to manage multiple tasks in a timely manner and work in a fast-paced environment
• Willingness to work flexible hours and overtime as needed

How do you list Postal Carrier skills on a resume?

When it comes to Postal Carriers, their skills are invaluable to the industry. In order to communicate the value of their skills to employers, it’s important to list those skills on their resume. Here are some of the skills and qualifications that should be included for Postal Carriers:

• Ability to lift heavy parcels and packages (up to 50-70 pounds)
• Ability to work in a fast-paced environment
• Knowledge of postal service regulations
• Ability to maintain accurate records of deliveries
• Good organizational and time-management skills
• Ability to multi-task and prioritize tasks
• Knowledge of the local area and ability to read maps
• Clean driving record and a valid driver’s license
• Ability to work with minimal supervision
• Ability to work under pressure and in a team environment
• Computer literacy
• Previous experience in the postal service industry, including working with mail sorting machines

By including these skills and qualifications on your resume, employers will be able to get a better understanding of the expertise that you bring to the table.

What skills should I put on my resume for Postal Carrier?

If you are looking to become a Postal Carrier, there are certain skills you should include on your resume to make sure it stands out to potential employers. Here are some of the top skills to consider when writing your resume:

• Strong attention to detail: Postal Carriers need to have a keen eye for detail in order to ensure that packages are accurately addressed and delivered to the correct locations.
• Physical fitness: As a Postal Carrier, you’ll need to be able to lift packages and carry them for long distances, so showcasing your physical fitness is important.
• Ability to use a GPS: Most Postal Carriers use GPS to help them navigate the different routes they take, so make sure to highlight your ability to use a GPS.
• Excellent customer service: Postal Carriers need to be able to handle customer complaints and inquiries in a professional manner, so including customer service skills on your resume is a must.
• Good organizational skills: Postal Carriers will be responsible for organizing packages and other items for delivery, so having good organizational skills is important.
• Knowledge of postal regulations: Postal Carriers need to be familiar with the different regulations and laws related to postal delivery, so make sure to include any related knowledge you have on your resume.

By including these skills on your resume, you’ll be able to show prospective employers that you have the necessary skills to become a successful Postal Carrier.

Key takeaways for an Postal Carrier resume

As with any job search, it is important to have a well-crafted resume that highlights the skills and experience that make you a standout candidate for a Postal Carrier job. Here are some key takeaways for creating a Postal Carrier resume that will capture the attention of potential employers:

1). Make sure to showcase your knowledge of the US Postal Service regulations and standards. Mail carriers must have a comprehensive understanding of postal regulations and be able to follow them properly in order to complete their duties. Mention any certifications or training you have completed to demonstrate your familiarity with the rules and regulations of the US Postal Service.

2). Highlight the physical fitness and stamina required for the job. Carriers must be able to lift and carry heavy mailbags and packages, often over long distances in various weather conditions. Make sure to emphasize your physical fitness and any related skills, such as your ability to perform outdoor activities or drive a vehicle.

3). Demonstrate your customer service and interpersonal skills. Postal carriers must be able to effectively interact with customers and co-workers. Include any customer service or communication skills you have acquired, such as problem-solving, sorting, or delivering mail in a timely fashion.

4). Showcase your time-management and organizational skills. Mail carriers must be able to efficiently manage their routes and time in order to complete their daily duties. It is crucial for potential employers to know that you are able to use your time productively and efficiently.

By highlighting the skills and knowledge required for a Postal Carrier job in your resume, you can ensure that potential employers will take notice of your candidacy. Use these key takeaways to create an impressive resume and secure a job in the US Postal Service.

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Carrier resume examples for 2024

Carrier resume research summary. We analyzed 1,769 carrier resumes to determine which ones land the most jobs. Below you'll find example carrier resumes that can help you get an interview (and a job offer) from companies like US Post Office and FedEx. Here are the key facts about carrier resumes to help you get the job:

• The average carrier resume is 250 words long
• The average carrier resume is 0.6 pages long based on 450 words per page.
• Logistics is the most common skill found on resume samples for carriers. It appears on 24.0% of carrier resumes.

After learning about how to write a professional resume for a carrier, make sure your resume checks all the boxes with our AI resume builder .

Carrier resume example

How to format your carrier resume:.

• The job title on your resume should match your application for the role.
• Ensure your work experience focuses on achievements, rather than responsibilities.
• Recruiters and hiring managers suggest fitting your resume on one page.

Choose from 10+ customizable carrier resume templates

Choose from a variety of easy-to-use carrier resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your carrier resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Carrier resume format and sections

1. add contact information to your carrier resume.

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set .

Carrier Resume Contact Information Example # 1

Dhruv Johnson

[email protected] | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

2. Add relevant education to your carrier resume

• The name of your school
• The date you graduated ( Month, Year or Year are both appropriate)
• The name of your degree
• Academic awards (Dean's List, Latin honors, etc. )
• GPA (if you're a recent graduate and your GPA was 3.5+)
• Extra certifications
• Academic projects (thesis, dissertation, etc.)
• If you're a recent graduate, you might opt to place your education section above your experience section
• The more work experience you get, the shorter your education section should be
• List your education in reverse chronological order, with your most recent and high-ranking degrees first
• If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Carrier Resume Relevant Education Example # 1

Bachelor's Degree In Education 2013 - 2016

Central State University Wilberforce, OH

Carrier Resume Relevant Education Example # 2

High School Diploma 2008 - 2010

3. Next, create a carrier skills section on your resume

• Include 6-12 skills, in bullet point form
• List mostly hard skills ; soft skills are hard to test
• Emphasize the skills that are most important for the job

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example of skills to include on an carrier resume

Logistics Skills

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Delivery Sequence Skills

A delivery sequence is the procedure of mail delivery either online or offline.

Customer Service Skills

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Delivery Vehicle Skills

A delivery vehicle is a means of transport used to deliver all kinds of products. Semi-trailers on land are equipped with a variety of trailers, including box trailers, flatbeds, and other modified trailers, whereas railroad trains have similar specialized cars. Merchant ships on the sea come in a variety of shapes and sizes. Cargo is delivered by freight planes.

GPS stands from Global Positioning System. It is a navigation system comprising of satellites that helps in determining the location, velocity, and synchronize time data for different modes of travel like air, sea, or land.

Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.

COD is an acronym for Chemical Oxygen Demand and is a test carried out to determine the amount of oxygen required to oxidize the organic matter inherent in water. It's also the measure of the degree of oxidation that will occur during the reaction and the amount of organic matter present in the water sample.

Top Skills for a Carrier

• Logistics , 24.0%
• Newspapers , 14.9%
• Delivery Sequence , 14.7%
• Customer Service , 13.6%
• Other Skills , 32.8%

4. List your carrier experience

The most important part of any resume for a carrier is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of carriers" and "Managed a team of 6 carriers over a 9-month project. "

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

• Delivered and collected charges on customs, postage-due, and COD mail matter.
• Utilized a mobile communication device to track packages and message Postmasters
• Gassed up, cleaned, and maintained USPS vehicle.
• Collected money for postage due and COD (cash on delivery).
• Sorted/organized mail according to zip code for distribution.
• Qualified as Keeper III with African Elephants (PC).
• Provided courteous and timely facility repair for expansive development and its residents.
• Worked with other groundskeepers maintaining the campus Completed assorted tasks assigned by carpenters and Plant Director
• Cleared brush and debris, particularly around HVAC equipment.
• Chopped trees from the ground and dispose of branches in wood chipper.
• Supervised truck unloads and backroom processes such as back stocking, order picking and backroom accuracy.
• Followed facility operational functions for materials and equipment.
• Operated backroom equipment to move large pallets, boxes, and containers of merchandise.
• Pulled items to be stocked, did reverse logistics, zoned, and trained
• Updated inventory of thousands of items a night in the back room using a PDA.
• Handled cash for COD packages.
• Sorted and Case mail, also delivering the mail, by driving for the USPS.
• Educated both residential and business customers about the services provided by the USPS.
• Collected and accounted for Cash - on -Delivery (COD) funds Delivered and collected mail on foot or by vehicle.

6. Finally, add an carrier resume summary or objective statement

A resume summary statement consists of 1-3 sentences at the top of your carrier resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to emphasize skills and experiences that feature in the job description.

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

• The Washington Post Jobs (27)
• Carrier Jobs (27)
• UPS Jobs (12)
• US Post Office Jobs (215)
• Surge Staffing Jobs (10)

Common carrier resume skills

• Delivery Sequence
• Customer Service
• Delivery Vehicle
• Market Trends
• Customer Satisfaction
• Necessary Paperwork
• Customer Complaints
• Business Establishments
• Newspaper Delivery
• Customer Freight
• Capacity Solutions
• Delivery Locations

Carrier Jobs

Links to help optimize your carrier resume.

• How To Write A Resume
• List Of Skills For Your Resume
• How To Write A Resume Summary Statement
• Action Words For Your Resume
• How To List References On Your Resume

Carrier Related Careers

• Carry Out Clerk
• City Carrier
• City Carrier Assistant
• City Mail Carrier
• Contract Mail Carrier
• Delivery And Mail Sorter
• Key Carrier
• Letter Carrier Technician
• Mail Carriers Supervisor
• Mail Distributor
• Mail Opener
• Postal Carrier
• Postal Mail Carrier
• Route Carrier

Carrier Related Jobs

What similar roles do.

• What Does a Delivery And Mail Sorter Do
• What Does a Postal Mail Carrier Do
• What Does a Rural Carrier Associate Do
• Zippia Careers
• Office and Administrative Industry
• Carrier Resume

Mail Carrier Job Description Template

It takes a high degree of physical stamina and energy, and an equal measure of organizational skills and attention to detail, to successfully deliver mail to homes and businesses along a route. To find workers with all these qualities, the U.S. Postal Service (USPS) typically recruits mail carriers through the USPS web site .

There are two categories of entry-level mail carriers: assistant city carrier and assistant rural carrier. The mail carrier application process for the USPS includes filling out an online application and taking an assessment, typically at a testing center. The number of applicants invited to take the carrier test is typically determined after an initial screening of completed online applications.

Similar positions for private mail and parcel delivery services require the same combination of qualities and are typically advertised using an online mail carrier job description. Unlike USPS carrier positions, which are expected to decline in the years ahead, opportunities for private postal carriers are expected to increase.

The template below can help employers craft a compelling and thorough description to attract mail carrier applicants. For more ideas on what o include in your job post, browse Monster’s postal job listings .

Mail Carrier

[Intro Paragraph] Begin your mail carrier job description with a concise paragraph or list of bulleted items designed to sell your company or workplace to applicants. Describe the scope of your business, emphasizing the breadth of opportunities for dedicated workers. Emphasize your company’s mission: Delivering mail to individuals and businesses is a vital service, and this will appeal to many potential workers.

Mail Carrier Job Responsibilities:

• Delivers letters, documents, and parcels to businesses and homes.
• Travels planned routes on foot or by truck.
• Collects outgoing mail along route, and when necessary, collects money for postage due.
• Sorts mail, including packages, according to delivery sequence.
• Loads sacks and boxes filled with mail onto and off mail truck.
• Maintains logs to monitor delivery rates and vehicle maintenance scheduling.
• Obtains signatures on registered, insured, and certified mail.
• Sells stamps, money orders, and other postal products to customers along route, particularly on rural routes.
• Communicates with dispatcher and modifies route according to instructions when needed.
• Answers questions about USPS or company policies from customers along routes.
• Provides change-of-address cards and other postal forms.
• Operates postal equipment.

[Work Hours & Benefits] In this section of your mail carrier job description you’ll want to sell the position to potential applicants in a similar way as your first paragraph marketed your workplace to candidates. Mention the position’s salary, benefits, and opportunities for overtime and advancement. To make sure that your salary range is appropriate for your region, use a salary tool that allows you to calculate typical salary by inputting job title and location.

Mail Carrier Qualifications/Skills:

• Organizational skills
• Attention to detail
• Physical stamina and strength
• Integrity and respect for confidentiality and privacy
• Ability to read and understand English with high degree of proficiency
• Good communication, interpersonal, and customer service skills
• Depending on route, must be able to lift and carry heavy sacks of mail and walk long distances

Education, Experience, & Licensing Requirements:

• Must be at least 18 years old, or 16 with a high school diploma
• U.S. citizen or permanent resident
• Must have some recent employment status
• Adequate score on USPS carrier assessment, which will be sent as an email from one of the USPS assessment vendors after candidate has completed their online application
• Driver’s license and clean driving record if applicable to position desired
• Must pass background check, drug screening, and medical assessment
• Must be registered for Selective Service as required by law

[Call to Action] Your mail carrier job description should finish strong with a call to action that urges applicants to fill out an online application.

A Free Job Post Can Help You Use Your Mail Clerk Job Description to Locate Top Candidates

The reliable, efficient candidate you’re looking for is out there. Use your mail carrier job description to address your hiring needs with a free job listing from Monster and get started today.

City Letter Carrier Resume Samples

A City Letter Carrier will assist the postal department in collecting, sorting, and distributing mail to intended recipients. The City Letter Carrier Resume gives a list of the following core duties and tasks – creating bundles of mail , letters and letters as per the destinations, assisting in loading hauls of mail , handling money orders and collecting money due on COD fees, obtaining signatures, selling products like stamps, envelops and money orders; and providing customers with change of address cards and other needed information.

Essential skills include – strong oral communication skills, ability to read and understand the address and notes provided on parcels or documents; the ability to work long hours in all kinds of weather conditions; and strong organizational skills to plan and execute proper and quick routes of delivery. There are no specific education criteria outside a high school diploma or GED.

• Resume Samples
• City Letter Carrier

City Letter Carrier Resume

Summary : Ultimate goal is to seek a career with a well-established company. Over nine years of working with people and providing quality customer service. Responsibility and energetic work ethic sets apart from others. By being accountable and respectful, become the quickest learning, and the most efficient representative of any corporation employed.

Skills : Microsoft Office, Excel, Outlook, Quickbase, Windows 8.

Description :

• Provided proper and timely delivery of mail, packages, and other services and products for delivery.
• Provided the company with accurate, efficient, and customer friendly services to our customers.
• Organized a structured system in delivering mail in an efficient manner.
• Knowledgeable of the products and services offered to the customers and offer assistance with their product selections to best fit their needs.
• Carriered holds a handful of mail at a time and places single pieces of mail into slots on the shelving, reaching from the waist to above shoulder height with the right arm, for approximately 11/2 to 2 hours.
• Packaged may infrequently weigh as much as 35 to 70 pounds.
• Currented, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant.    

Sr. City Letter Carrier Resume

Summary : To obtain a challenging career with a stable company utilizing customer service/collections skills. City Letter Carrier is responsible for sorting, delivering and collecting all city mail. The City Letter Carrier is also responsible for ensuring that all city mail is delivered in a timely and efficient manner. In addition, the City Letter Carrier will be expected to utilize the resources of the department to aid in the delivery of city mail.

Skills : Sales Clerk/Customer Service, Medical Courier, USPS City Letter Carrier.

• Signed receipts for registered, certified, and insured mail; collect associated charges, and complete any necessary paperwork.
• Sorted mail for delivery, arranging it in delivery sequence.
• Delivered mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.
• Returned to the post office with mail collected from homes, businesses, and public mailboxes.
• Turned in money and receipts collected along mail routes.
• Signed for cash-on-delivery and registered mail before leaving the post office.
• Recorded address changes and redirects mail for those addresses.

Jr. City Letter Carrier Resume

Objective : To choose a new path in life, building a successful career by bringing integrity, hard work, and loyalty to the teamwork while brightening the future and family's well-being.

Skills : Microsoft Office, Research, Computer , Communication, Bilingual Spanish.

• Required to deliver letters and parcels to customers on an assigned route.
• Included sorting the mail and parcels to ensure proper delivery to the customer.
• Required to be knowledgeable of four major collective bargaining contracts between different unions and the Postal Service.
• Required to resolve any grievances which were not settled at the local level.
• Involved meeting with the appropriate union representative and coming to a mutual agreement concerning any possible violation of their respective collective bargaining agreement.
• Managed, Organized, and met schedules for the collection and delivery of mail Trained and mentored new city letter carriers.
• Delivered packages and mail to businesses and people - Set up a route and deliver mail six days a week on the route - Arrange mail in delivery sequence.

City Letter Carrier III Resume

Summary : City Letter Carrier is responsible for delivering City mail to all city, county and state governments, libraries, etc. in the United States. This includes delivering mail to rural areas. Deliver mail to various locations that are not served by traditional post offices.

Skills : United States Veteran With More Than 10 Years' Experience.

• Recorded address changes and redirect mail. Sort mail for delivery.
• Answered customers' questions about postal services and regulations.
• Completed forms that notify publishers of an address change. Deliver mail to residences and businesses.
• Gained an intimate knowledge of the personnel programs, practices, policies and procedures, and feel qualified to provide technical guidance on these issues.
• Included providing personnel services, benefits analysis and human resource assistance to Navy personnel.
• Responsible to sort, and deliver, the mail and parcels for the route assigned that day.
• Routed or cases all classes of mail in sequence of delivery along an established route. Rearranges and relabels cases.

City Letter Carrier II Resume

Objective : Human Resources, Recruiting, Staffing, Job Placement Position, Cashier. Delivered and collected mail on foot or by vehicle under varying road and weather conditions in a prescribed area; maintains professional and.

Skills : Customer Service, Call Center Experience, Ms. Excel, Outlook.

• Delivered mail door to door to appropriate address by foot or vehicle.
• Sorted the letters and parcels based on the address label.
• Customered interaction such as certified letters or parcels. Collection on cash on delivery and postage.
• Flexible to early and late shift's. Use scanner on bar code to track deliveries.
• Documented actions and update records accurately. Utilizes safe practices and procedures.
• Reported to supervisor all unusual incidents or conditions relating to mail delivery, including the condition of street letterboxes.
• Deposited in the post office mail collected on the route upon returning from the route.

City Letter Carrier I Resume

Summary : Able to coordinate several tasks simultaneously, and lead others in high-demand situations. Ability to grasp new ideas and integrate them into desired results of proactive operations. Dynamic, results-oriented problem solver. Excellent presentation and negotiation skills.

Skills : CRC Gold certified, forklift certified, proficient.

• Retrieved mail worked to route by clerks. Separate and case all mail in route delivery order.
• Maintained change of address, hold mail, and undeliverable mail. Meet and greet customers providing information according to policy.
• Assisted customers as needed. Deliver all mail within the acceptable time frame.
• Participated in route inspections. Deliver packages and accountable mail according to policy and notify customers.
• Responsible for the coordination, sorting, and delivery of a voluminous amount of letters, certified return receipt, priority and first-class mail.
• Cased, sorted, loaded and delivered all classes of mail.
• Insured delivery of express mail and packages within a given timeframe.

Assistant City Letter Carrier Resume

Summary : Innovative thinker with outstanding written and oral skills seeks entry-level Secretary position. City Letter Carrier is responsible for the delivery of letters, parcels, and other mail to residents, businesses and government agencies within the City of New York. This position provides customer service to residents and businesses in all 5 boroughs.

Skills : Git, Ruby On Rails, Ruby On Rails, Ruby, Java, Agile Methodology, HTML5, CSS.

• Obtained signed receipts for registered, certified, and insured mail; collect associated charges, and complete any necessary paperwork.
• Meeted schedules for the collection and return of mail.
• Used Attention to detail, flexibility, quickness, adaptability.
• Planned, scheduled, and maintained various postal routes in three surrounding cities Sorted, cased, and delivered mail daily and responded to.

Associate City Letter Carrier Resume

Summary : Seeking employment with an organization that emphasizes quality and customer service. Accept packages from residents and businesses by hand or by use of automated equipment. Perform at least 100 deliveries a day in all 5 boroughs of NYC.

Skills : Microsoft word, Appollo computer system.

• Cased all mail & parcels, delivered all mail, parcels, certified & registered.
• Received numerous Safety Awards and accomplishments.
• Sorted, bundled, and delived letters and parcels to 500+ residences and businesses on specific routes.
• Provided valuable knowledge of USPS products and plans to assist customers or improve their business practices.
• Provided excellent customer service and deliveries.
• Sorted & sequenced mail and parcels for assigned delivery route Delivered daily mail accurately and timely via walking and driving Obtained.
• Able to interpret and explain RGEC's Tariff to members.

Assistant City Letter Carrier I Resume

Summary : Clean driving record, over 9 years of professional delivery experience as a City Letter Carrier as well as strong work ethic and very trustworthy. Previously worked as Accounts Payable Clerk, Accounts Receivable clerk and on an assembly line at a factory. Interested in Part-time or Full-time work as a driver, clerk, bank teller or warehouse.

Skills : Professional Driver, Excel.

• Organized mail and packages to deliver to over 500 hundred customers on the route daily.
• Collected outgoing mail and packages. Several hours per day by LLV (mail truck) as well as six to eight miles per day by foot carrying a mailbag on my shoulder filled with packages and/or circulars.
• Made sure their mail and packages were delivered promptly and accurately.
• Used Very good organizational skills as well as people skills since dealing with the public on a daily basis.
• Accuracy and working in a timely manner are very important.
• Considered an outstanding accomplished employee Skills Used time management Organization Mobility Leadership.

Summary : Ethical and mature accounting graduate with over 16+ years of work experience in dealing with customer service questions, needs, and demands. Adept at administrative support while being proficient when working independently or when called upon to work in a group setting. Proven skills in leadership, efficiency, communication, and teamwork. Bilingual in Spanish and English.

Skills : Administrative Assistant, Inventory Clerk, Damage Control Specialist, US Postal Clerk.

• Recorded Change Of Address information on to Form 3982.
• Clocked out to street time, loaded mail and parcels into the vehicle, and drove to begin delivery point.
• One customer once commented she "Set her to watch by Skills Used The skills on this job were to gather mail, case it without delay, and not waste time.
• Also organizing letters, flats(magazines) and parcels for the day delivery.
• Sorted and delivered mail for various routes within the city of Burlington.
• Used Communication and leadership is something you must master when dealing with customers and businesses every day.
• Help keep the face of the post office and the reputation of beginning loyally and committed to being reliable and trustworthy for years to come.

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Carrier Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the carrier job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Work with carriers and brokers, developing good working relationships
• Mumbai CP team works all basic COA as it comes in; CC should engage with Mumbai CP team on Agency Bill Cash on Account over 60 days to assist in resolution
• Develop working relationship with Mumbai NAC to resolve escalated issues within assigned agency
• Assist on special projects
• To ensure that items are being worked and resolved in a timely manner
• Ensure emails are being handled timely, escalation to ASM if items are aging beyond 3 working days
• Assist with online carrier accounts, system admin, password changes, statement download problems, and carrier inquiries
• Manage carrier performance scorecards to drive improvements in areas such as on-time performance, communication, event timeliness, and tender acceptance
• Executes weekly performance management metrics reviews for outbound transportation and derive improvement plans from it
• Identify opportunities for appointment adjustments and coordinate with Network Optimization to maximize carrier utilization and on-time service
• Manage the relationship and performance of delivery carriers
• Develop and lead key brokerage SOPS and Protocols
• Maintains and improves communication flows with main stakeholders ensuring full visibility for transportation
• Drives root-cause analysis and the successful implementation of corrective actions with causing parties to improve service or cost, or to resolve a problem,
• Working with other teams for product development (trade lanes, sea-air, truck air…)
• Work closely with Regional Carrier Management Team on carriers’ rate & service
• Provide feedback on product and process improvement to Team Leader
• Working with market stakeholders (terminals, airlines…) for product development
• Negotiate with and develop relationships with local carriers to provide the best rates to Damco sales force
• Report service or business failure to Team Leader / Manager
• Carry out ad-hoc tasks assigned by Team Leader / Manager
• Ability to effectively interact and build a favorable business relationship with all carriers and customers
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to analyze a profit and loss statement in order to manage cost targets at multiple locations
• Ability to demonstrate thorough knowledge of maintenance programs (preventive and corrective / demand). Familiar with industry best practices for life cycle maintenance
• Willingness to embrace change and all other assigned duties for the greater good of the team
• All strategy, tactics and direct management of Domestic 3rd Party Telco Suppliers (regulated and unregulated) to Verizon in North America, including negotiating commercial terms, SLAs, and remedies in support of Verizon's network priorities and customer service expectations
• Ability to calculate basic cost of ownership using time value of money to evaluate lease versus buy options
• Strong personal skills to work across multiple levels and departments of the organization to achieve desired carrier management objectives
• Ability to operate and flourish in a fast paced business start up

15 Carrier resume templates

Read our complete resume writing guides

How to tailor your resume, how to make a resume, how to mention achievements, work experience in resume, 50+ skills to put on a resume, how and why put hobbies, top 22 fonts for your resume, 50 best resume tips, 200+ action words to use, internship resume, killer resume summary, write a resume objective, what to put on a resume, how long should a resume be, the best resume format, how to list education, cv vs. resume: the difference, include contact information, resume format pdf vs word, how to write a student resume, carrier account executive resume examples & samples.

• Must be able to form working relationships within all targeted accounts
• Strong technical background
• Able to work with all levels in the Company

Sales Engineer Carrier Resume Examples & Samples

• Assess clients' business and technical needs
• Responsibilities include technical network and architecture design, consulting, engineering packages, and tracking
• This position will focus on supporting TWCBC Carrier Services, Wholesale Wireline, Cell Tower Backhaul, CDN, and other non-standard (ICB) solutions. This position will also interface with TWC network engineering, operations, product, and IT organizations to develop unique service offerings
• Develop technical responses and strategy for RFI's and RFP's as a supporting the account team
• SME for TWC Business Data services proof of concept designs to internal TWC engineering and support organizations
• Keep abreast of new industry trends
• Ensure compliance with all Policies and Procedures
• Sales experience would be a benefit
• Experience from a Big 4 or management consulting firm a benefit
• Experience with carrier/mobile backhaul/last mile access
• Bachelor's degree B.S. in Computer, Systems, and or Electronics engineering from four-year university preferred

Front & Rear Axle Carrier Engineer Resume Examples & Samples

• Create foundation documents for components including boundary diagram, P-Diagram, DFMEA, Special Characteristics, and pass through characteristics forms
• Work with suppliers to develop robust PFEMA's and control plans
• Interface with axle manufacturing engineering to ensure robust assembly process
• Interface with axle systems group to cascade system level requirements to component requirements
• Create DVP&R's for responsible components and manage testing of components for DV and PV
• Release components and assemblies per program timing milestones
• Occasional travel to supplier sites may be required
• Basic understanding of metallurgy
• Familiar with sand castings and permanent mold casting process
• Familiar with axle housing design and structural optimization
• Familiar with IRS and beam axle designs

Premium Finance Carrier Cancellations Specialist Resume Examples & Samples

• Review the pending cancellation list. Read messages, check account status for accuracy, make phone calls to obtain company and policy number information, and follow up on any held accounts
• Update accounts from information received from the agent by computer upload, fax, email, and mail
• Document and report any activity that appears non-compliant or suspicious
• Review the list of cancellations pulled to be sent to carrier to ensure that no account was cancelled in error
• Process any updated policy information from agent or carrier. Resend notices when necessary
• Respond to inquiries regarding accounts pending cancellation or already cancelled. Identify and resolve any problems that relate to the cancellation procedure. (Gather and analyze information, develop alternative solutions, use intuition and experience to complement the data, and maintain confidentiality.)
• Be an active participant in the Quality program
• Professional attitude, strong interpersonal and written and verbal communication skills
• Proficient with PC
• Ability to travel, occasionally overnight
• Candidate must have experience in the design and/or implementation of complex Metro Ethernet, Wireless, RF, MPLS, and/or DOCSIS solutions
• Candidate should possess strong problem solving skills and self-motivation: ability to assess a problem and determine an effective course of action
• Candidate must be able to work autonomously and in an account team environment
• Excellent interpersonal and presentation skills required
• Experience supporting and presenting to large Enterprise customers and interfacing with executive leaders, carrier experience preferred
• Network Certification preferred (Cisco, ALU, Juniper)
• Understanding of MEF required. CECP 2.0 Certification will be required (will work with right candidate to obtain)
• In-depth working knowledge of Wireless and Backhaul technologies. - Experience in the design and/or implementation of complex Metro Ethernet, Wireless, RF, MPLS, and/or DOCSIS solutions
• Strong problem solving skills and self-motivation
• Ability to work autonomously and in an account team environment
• Excellent interpersonal and presentation skills
• MEF-CECP certification.Education and Experience
• Candidate must have excellent interpersonal skills, and presentation skills. A high energy individual with a positive attitude and good team skills is required
• With a preferred minimum 3 years field experience in Pre-sales is required
• Experience with carrier access/mobile backhaul will be a major benefit

Site Carrier Manager Resume Examples & Samples

• Escalation point for issue resolution with suppliers
• Continuous performance improvement using Supplier Report Card process
• Facilitate and coordinate critical shipments during crisis
• Lead site supplier development activities
• Support bid activities and lead supplier transitions where required
• Identify and drive cost reduction projects
• Reviewing and approve non-contracted rates
• Lead and drive key transportation and contract logistic programs
• Preferably experienced in logistic and supply chain industry
• Bachelor's Degree in Supply Chain Management or equivalent
• Self-motivated and able to build strong partnership with both internal and external stakeholders

PF Carrier Return Specialist Resume Examples & Samples

• Exercise judgment within established authority limits to make decisions related to the charge-off of delinquent loan balances and prepare to explain the reasons for the loss
• Recognize the warning signs of agency fraud/non-compliance and ensure that management is notified of these instances for further investigation and/or action
• Review delinquent loans and make determinations on deferring or proceeding with cancellation requests to the insurance carrier
• Review payments received on cancelled loans and determine appropriate action
• Compute interest adjustments using various calculation methods, calculate payoffs, and prepare refunds
• Proficient computer skills to include good working knowledge of Word, Excel, and Outlook
• Bachelor's degree or completion of a technical school in a related subject

Client Representative Carrier Services & Business Markets Resume Examples & Samples

• Prepare and issue Wholesale DSL Service Orders
• Work various files to complete, cancel or update current orders in the portals
• Respond to Internal and External Customer Requests
• Work on Queue to respond to internal and external queries
• Consistently maintain order issuance and accuracy targets
• Excellent Analytical and Problem Solving Skills
• Able to work with little supervision
• Work in stringent time frames
• Highly Flexible, Self Motivated
• Atom (order issuance)
• MS Word – Basic Level
• MS Excel – Basic Level (create spreadsheet)
• Bilingual (English & French)
• DSL experience and knowledge

Sales Engineer Carrier Access Resume Examples & Samples

• This position requires an in-depth working knowledge across multiple technical disciplines and vendor products that include Data and Voice communications, IP Addressing strategies, BGP, VLAN & MAC Addressing, Converging technologies, Broadband, VoIP/ SIP, IP-VPN, DWDM, MPLS/VPLS, Metro Ethernet, Systems, and LAN/WAN integration
• Candidate must have experience in the design and implementation of complex Layer 2 Ethernet Networks including MEF, E-Access, E-LINE and E-LAN, MPLS, Dedicated Internet Access, IP Transit and DOCSIS solutions
• Strong problem solving skills: ability to assess a problem and determine an effective course of action
• Candidate must be self-motivated and be able to work autonomously and in an account team environment
• CCDA/CCNA preferred
• MEF-CECP preferred
• Experience supporting and presenting to large Enterprise customers and interfacing with executive leaders
• With minimum 3 years field experience in Pre-sales is required
• Experience with carrier/mobile backhaul will be a major benefit

Carrier Rentals Coordinator Resume Examples & Samples

• Through professional phone demeanor, interact with customers and vendors to determine appropriate service requirements
• Keep customers and salespeople informed. Diligently follow-up on all orders and releases
• Coordinate scheduling of manpower and communicate with Equipment Coordinator, Depot Manager, and salespeople on a daily basis
• Maintain active relationships with multiple transportation suppliers through daily contacts
• When appropriate, direct sales leads to sales people
• Maintain active relationships with all third party suppliers through periodic contact
• Ensure 100% accuracy of equipment status and availability in rental agreement system on a daily basis
• Prepare Rental Agreements, Bill of Ladings, job related Purchase Orders, and maintain depot job number log on a daily basis. Maintain record of service activities including closing out jobs on the schedule board when completed. Log all project releases and ensure customer signature
• Coordinate all equipment transportation activity. Provide prompt notification to customer, salespeople, technicians, and managers. Log all outsourced transportation services
• Log daily service calls and ensure prompt closure. Assist with technician and subcontractor scheduling and other activities
• Maintain and update Accounts Payable and Accounts Receivable tracking files
• Call customers to verify they have received invoices and request a pay date
• Participate in all weekly depot meetings
• Review the prior week’s service call activity
• Participate in all Monthly Rental Coordinator conference calls

Account Specialist Aon Carrier Link Entry Level Resume Examples & Samples

• Identify and retrieve relevant compliance documentation necessary to process ACL placements and/or any other ACS deliverables
• Analyze and correctly enter information received from various field offices into the Global Risk Insight Platform (ACL/)
• Seeks assistance from senior team members when confronted with unfamiliar or complex ACL/GRIP placement requests
• React to field office requests via Broker Desktop that requires action within a timely manner
• Coordinate with or assist senior team members and our off shore partner in approaching various field offices to identify and correct issues that arise
• Update system of record accurately
• Ensure outputs are completed according to guidelines and policy detail
• Verify the accuracy of data though the use of Bridge and Broker Desktop
• Be tentative and responsive to all inquiries; all while being aware of timeliness and quality of all GRIP outputs
• Upload, index or attach documents appropriately
• Communicate effectively with internal and outsourced partnered colleagues
• Help colleagues troubleshoot and resolve ACL and GRIP related issues for brokering
• With assistance from senior team members, when appropriate, address and complete special field office requests
• Participate in office and client visits

Floor Supervisor / Key Carrier Resume Examples & Samples

• Must have a genuine interest in working with people
• Ability to suggestively sell and be persuasive, while coaching others to do similar
• Excellent ability to monitor and manage the customer service experience on the sales floor
• Merchandising experience a plus
• Ability to manage multiple tasks and meet deadlines
• Detail oriented; organized
• 2+ years of customer service experience, preferably in retail sales
• 1+ years of retail management experience
• Have a passion for the the outdoors and outfitting customers
• Active participation in the sports EMS represents

Carrier Account Manager Resume Examples & Samples

• Responsible for the account management and upsell of “named accounts” as assigned
• Responsible for achieving a monthly revenue quota in data, phone and video sales
• Understands the communication needs of enterprise business clients and designs solutions to meet those complex business needs
• Conducts face-to-face consultative needs analysis interviews with prospective customers
• Self-generates leads through industry networking, vertical trade shows and working defined “named account” lists
• Qualifies new leads and requests site surveys to determine serviceability of prospects, including submission of ROI analysis to sales management
• Maintains all sales databases necessary to report sales activity and customer information
• Works in conjunction with other business services support groups, including sales engineering, sales support and marketing personnel
• Ten to fifteen years of successful sales experience with National Strategic Carriers
• Demonstrated success as a top sales performer, consistently exceeding revenue quota
• Strong working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networks required
• Excellent communication, presentation, closing and negotiation skills required

Key Carrier Resume Examples & Samples

• Fit, measure, and educate customer on product
• Lend support of achieving the highest standard of store appearance
• Understand store concept, target customer and mall/center competition
• Engage customers in conversation and assist in the understanding, demonstration, description and selection of merchandise
• Responsible for meeting individual productivity goals set by Manager

National Account Manager, Carrier Resume Examples & Samples

• Develops and implements sales plans for assigned portfolios, including clearly defined strategies that maximize revenue opportunities of new clients
• Prepares and presents professional sales proposals and presentations that align with client business goals and objectives
• Attends all sales meetings and training sessions as required by management
• Ten to fifteen years of successful sales experience in the Federal segment required
• Proven business to business sales experience with “C level” decision makers required
• The ability to learn quickly and apply that knowledge, along with the ability to work in a team environment is required
• Must have a valid driver’s license and clean driving record

Carrier Account Executive AT&T Account Team Resume Examples & Samples

• The successful candidate will possess a minimum of 5-8 years of quantifiable, sales experience in a fast-paced, competitive data/telecommunications OR IT selling environment. Preferably to Carrier/Service Providers
• Proficiency with PC based applications such as Word, Excel, Power Point and Outlook needed
• Proven sales success selling large bandwidth opportunities, ideally metro area, Ethernet and Wavelengths services
• Requires excellent communication skills including verbal and written
• Must be accustom to operating in a Team environment
• Strong presentation skills, and contact management software experience

Manager, Carrier Ethernet Resume Examples & Samples

• Leads a team of project managers responsible for the tactical coordination of service delivery activities across Engineering, Provisioning, Network Operations, Business Unit, Division and Regional organizations to ensure successful completion of service delivery activities
• May be strategically focused on the delivery of standard product offerings, complex orders, network migrations or MACDs (i.e., moves, adds, changes and disconnects)
• Manages the day to day deployment activities of a team of project managers ensuring successful completion of deployments within scope, schedule and budget
• Monitors project progress and status via daily task management system utilization
• Reviews and validates deployment project plans identifying risks, issues and gaps; develops corresponding mitigation plans
• Manages escalations and resolutions of roadblocks impacting project/milestone delivery; Escalates issues requiring action or decisions, as necessary
• Audits project records/orders to ensure compliance with project management quality standards
• Acts as a communications conduit to manager and/or director and associated business/technology leaders by one-on-one meetings and conducting periodic briefings/status updates, as necessary
• Prioritizes the activities, provides administrative support and manages the performance of direct reports
• Complies with Comcast requirements for employee performance management
• Static Routing
• IP Address Allocation
• PRI (Primary Rate Interface)
• SIP (Session Initiation Protocol)
• Demonstrated understanding of Carrier Services solutions
• Carrier Relations
• 6-9 years of experience managing complex, technical/telephony programs

Carrier Coordinator Resume Examples & Samples

• Work with AP Process Administrator to oversee carrier payable work stream and process
• Analyze information pulled from insurance systems to discover synergies, negotiate terms, propose changes in contract or payment requirements (such as paying carriers with one payment across office locations, getting online access to agency bill carrier discrepancy statements, etc)
• Determine cause of carrier discrepancies, communicate to client management, billing team, or other processes in an effort to decrease discrepancy issues, and increase in efficiencies
• Perform periodic review of assigned carrier payable reports, identifying delinquent items, aged cash on account items, aged disputed items, etc
• High school education required
• Minimum 5 years carrier payable experience preferred
• Management of work flow and carrier relationships across North America Operations
• Experience with carrier discrepancy reconciliation and / or carrier payments
• Strong computer skills – Sagitta, IBS, or EPIC preferred
• Ability to communicate to off shore associates in respectful and professional manner
• Strong organizational, written and verbal communication skills
• Ability to evaluate information against a given standard
• Ability to prepare, understand, and update written information in work related documents
• Ability to work under stress and deadlines
• Customer Service skills, excellent interpersonal skills
• Critical thinking & analytical skills
• Knowledge of insurance business and all current related SOX requirements and Willis policies
• Knowledge of process accounting (NAC workflows)
• Track record of integrity and positive attitude

Manager, Carrier Ethernet Services Resume Examples & Samples

• Develops, directs and monitors deployment strategies across all projects in assigned markets in an agreed to priority order
• Owns and drives delivery of unit commitments
• Understands and manages program dependencies impacting assigned portfolio of projects
• Understands and reinforces processes; is proactive in identifying and implementing process improvements that will ensure the operational efficiency of the team and the success of deployment projects
• Is proactive in identifying and implementing process improvements that will ensure the operational efficiency of the team and the success of deployment projects
• Confers with and represents the program/department in meetings with the Business, Divisions and Regions; fosters collaborative working relationships with multiple Comcast departments and to the benefit of the program; ensures alignment around program plans and direction across departments
• Accountable to manager for deployment project plans, schedules, delivery within budget, and quality of all program elements
• Maintains effective business and field leadership communications and relationships
• Develops and manages communications and summary reports that apply to senior executives, managers and program audiences based on the deployment project plans and status; provides accurate project status information in the form of formal briefings, program/project coordination meetings, and written/graphic reports
• Fosters team development by coaching and working with direct reports to craft their individual development plans (IDPs) and monitoring progress against those plans in compliance with Comcast performance management guidelines
• Demonstrated expertise in related industry and/or demonstrated proficiency in areas of program leadership
• Topologies (Point-to-Point, MPLS, etc.)
• Demonstrated understanding of voice services
• Hosted VoIP/PBX
• Cell Backhaul
• 6-9 years of staff management experience
• Program/Project Management training and certification; knowledge of program management techniques and tools
• Demonstrated ability to work independently with limited direction
• Supervisory/management experience
• Responsibilities include technical and product presentations, network design, consulting, and formal proposal writing
• This position will focus on TWC Business Ethernet Networking at Layer 2, Metro Ethernet, non-standard solutions and will also work with various TWC network engineering, operations, product, project management, customer service, and IT organizations to develop unique service offerings
• Develop technical responses and strategy for RFI’s and RFP's as a member of the account team
• SME for TWC Business Data services and sell solutions, proof of concept designs to internal TWC engineering and support organizations
• This position requires an in-depth working knowledge across multiple technical disciplines and vendor products that include Data and Voice communications, IP security strategies, Converging technologies, Broadband, VoIP/ SIP, IP-VPN, DWDM/CWDM, 100G Wave Services and 10G svc preferred, MPLS/VPLS, Metro Ethernet, Systems, and LAN/WAN integration
• Candidate must have experienced in the design and implementation of complex Layer 2 Ethernet Networking, Metro Ethernet, MPLS, and DOCSIS solutions
• CCDA/CCNA required, CCNP preferred
• MEF 2.0 - CECP preferred, will be required once on the job

Senior Manager, Carrier Engineering Resume Examples & Samples

• Incorporating divisional input,evaluate and recommend strategic alliance/sourcing opportunities to the VicePresident of Global Network Services, Hardware and Telecom Procurement andBusiness unit leadership utilizing expert industry knowledge, current andemerging business models, an entrepreneurial mindset and a creative businessapproach
• Organize and leadcross-divisional teams, including preparing advanced sourcing (and outsourcing)strategies, detailed procurement plans, requests for proposals (RFP’s),performing detailed analysis of proposals and supplier capabilities. Ensurerobust process in RFP structuring, bid analysis and negotiation
• Develop and negotiate contractsand similar financial commitments with new suppliers and/or renegotiateexisting arrangements to accomplish lowest total system cost and savingsobjectives
• Lead development andimplementation of annual supplier management plans, including detailed spendanalytics, forecasted spend, saving expectations and performance objectives
• Lead or direct formal supplierperformance management programs with select suppliers, including regularbusiness reviews
• Identify potential procurementopportunities through data analysis and discussions with business units; developplans accordingly
• Plan, schedule and monitorprocurement initiatives, ensuring proper resource allocation and on-timedelivery of projects; exercise tight project management
• Recognize and advise on theimplications of change to the business units and functions as part of thepotential impact of initiatives
• Leverage the scale and reach of Pearsonbusiness units, functions & subsidiaries to achieve improved cost, quality,service, technology and innovative solutions from suppliers within the informationtechnology industry. - Lead or support best practice identification across Pearsonwith the goal of deploying cost and quality improvements via productstandardization or use of product/ services
• Create and deployenterprise-wide metrics, key performance indicators, tools, and processes tooptimize sourcing, supplier activities, efficiencies, and to workcollaboratively with business unit/functional leaders to prioritize and driveimplementation
• Monitor compliance to contractrevenue commitments; monitor performance across a variety of metrics to meetcontractual requirements
• Provide Telecom and InformationTechnology expertise and support to the Global Vice President of NetworksServices, IT Management, Telecom, Security, and Software Functional Managers
• Ensure ongoing development oftechnical skills and professional expertise to support internal consultingsupport to the Global Vice President of Network Services, and divisionalpartners to meet operational objectives for network / voice / data / wirelessand related telecommunication product and services spend
• Build and maintain strongbusiness relationships with internal stakeholders
• Develop and foster relationships withinternal and external executives to reach mutually-beneficial compromises
• Relationships with DivisionalManagers, Telecom, Security, IT Infrastructure Shared Services IT Hardware andSoftware Functional Managers
• Supply Mgmt across divisions toserve as central point of contact for guidance on IT Procurement and directionon telecom, security, hardware, software, and related services sourcing
• IT stakeholders across theglobe to serve as an IT Procurement liaison and align appropriate categoryowners within Global Procurement to stakeholders
• Pearson centralized technologyteams and the divisional CTOs for post-deal supplier relationship matters
• Legal department for contractdrafting, negotiation and monitoring
• Finance department for budgetand savings tracking
• Interact with suppliers:requires ability to monitor, negotiate, & manage multiple supplierrelationships for virtual and in-person
• Bachelor's degree in Business,Engineering, or IT or combination of experience and education. MBA or graduatedegree preferred
• 7 years’ experience inInformation Technology and Telecommunications sourcing
• 7 years’ experience in NetworkArchitecture design and implementation
• 5 years’ experience in aSenior Manager Director level position
• Expertise in technologysourcing and/or selling telecom solutions
• Executive influence,highly-honed negotiation skills, expertise with RFQs, RFIs, RFPS, and managemultiple projects. - Persuasive written and oral presentation skills. Abilityto effectively and concisely present complex data and concepts
• Strong influencing skills thatcan be used to lead teams and build partnerships with internal resources andPearson Supply Base
• Proven leadership experiencefor cross divisional/functional teams
• Domestic and internationaltravel required
• Candidate must have ability tobuild trust withothers who may not have identical goals
• Candidate must be culturallyaware with the ability to communicate and lead projects in multi-cultural,multi-national environments
• The successful candidate willlikely have significant work experience in Infrastructure procurement andmanaging supplier relationships (e.g., AT&T, Verizon, BT, Vodafone, Level3, TEMS providers, etc.) 7 years’ experience preferred

Premium Finance Carrier Cancellations & Reinstatement Specialist Resume Examples & Samples

• Review the pending cancellation list. Read messages, check account status for accuracy, make phone calls to obtain company and policy number information, and follow-up on any held accounts
• Update accounts from information received from the agent by computer upload, fax, email and mail
• On accounts with balances of $10,000 or more, call the MGA or Carrier to verify the correct address for the Notice of Cancellation to be mailed to them. Give any new information to Carrier Cancellations Supervisor to be added to a Department List to eliminate future calls for the same information. Place notes on the account regarding the updated mailing address information
• Prepare Notices of Cancellation that are to be sent to the insurance carrier for mailing. Fax notices to carriers who have requested delivery by fax in addition to mailing
• Complete the DMV paperwork on any Massachusetts auto policies that are to be cancelled
• Prior to mailing Notices of Cancellation to carrier, review list that was pulled to ensure no account was cancelled in error
• Pull copies of Notices of Cancellation to resent to carrier when requested
• Reinstatement process: review the automated reinstatement list generated daily from the previous day’s payment activity. Make decisions on whether to process reinstatement requests. Send appropriate correspondence to carrier, agent and insured based on decisions
• Review the automated list generated through automated processes and reinstatement requests from agents by fax or email and manually handle the faxing of reinstatement notices to carrier
• Return refunds to the carrier if the refund has already been received from the carrier. Process reinstatement denials received from the carrier. Follow-up after reinstatement to ensure that payments that were called in for reinstatement are received
• Display a willingness to make decisions, exhibit sound and accurate judgment, be able to support and explain reasoning for decisions, and include appropriate people in the decision making process
• Document and report any agent activity that appears non-compliant or suspicious
• Respond to inquiries regarding accounts pending cancellation or already cancelled. Identify and resolve any problems that relate to the cancellation procedure
• Gather and analyze information, develop alternative solutions, use intuition and experience to complement the data, and maintain confidentiality
• Be an active participant in the Quality Program
• Ability to execute sound judgment based on knowledge and experience
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• ISeries experience
• Insurance courses
• The successful candidate will possess a minimum of 8-10 years of quantifiable Wholesale Carrier sales experience in the International and CDN environment
• A Bachelors Degree or equivalent experience is preferred
• Must be able to form high level working relationships within all targeted accounts
• Sales success selling large bandwidth opportunities, ideally fiber based Ethernet
• Able to communicate effectively with all management levels to include C-Level Executives
• Highly motivated and proactive individual
• Ability to work without local management supervision
• Strong presentation skills and contact management software experience

Premium Finance Carrier Returns Specialist Resume Examples & Samples

• Communicate with insurance carriers, intermediaries and insurance agent/brokers to verify vital information regarding cancelled accounts and document files accordingly with information collected
• Pursue collection activities on assigned portfolio of cancelled accounts as outlined in line of business policies and procedures
• Respond to telephone and written inquires on assigned loan portfolio or when appropriate, respond to inquiries that have been redirected from other departments
• Compute interest adjustments using various calculation methods, calculate payoffs and prepare refunds
• Two years of premium finance experience, preferably in operations, collections or related discipline or in the property and casualty insurance industry
• Bachelor’s degree or completion of a technical school in a related subject

Sales Rep-carrier Rentals Resume Examples & Samples

• Manage and grow assigned territory or group of accounts
• Defining new potential customers, seeking new markets while maintaining relationships with the customers currently in the portfolio
• Achieve annual sales and gross margin targets

Global Carrier Service Management Lead Resume Examples & Samples

• Formulation of the long term strategy for the bank wide use of carrier services, in close coordination with Voice Services, Data Network Engineering and - Operations
• Develop and implement the commercial strategy for the Bank’s global connectivity
• Collaborate with the Global Sourcing department on sourcing strategy balancing requirements and purchasing policy, leveraging global strategic partnerships
• Ensure a common effective framework exists for carrier services from a SLA, contract, billing perspective
• Continual assessment of Carrier performance – delivery, operations / SLA, cost, billing - to deliver continuous improvement and a world- class service
• End to end process ownership of all data and voice carrier management activities across all stakeholder functions
• Overall cost, budget and P&L responsibility for the Carrier ‘business’ within Global Network Services
• Collaborate with Network and Voice Engineering, Implementation and Operations teams regarding design, implementation / provisioning and operation of carrier related services
• Oversight of Telecoms Expense Management (TEM), ensuring accuracy and efficiency of the process, incl. inventory and billing data
• Ensure use of common toolset globally covering all process aspects from configuration management to billing management
• Continuously evaluate and improve the bank’s global connectivity against the key objectives of capacity, performance and cost
• Establish and maintain strong business relationships with International Carriers suited to run the business
• Supports the development of an environment where people management and development is the number one priority
• Coaches direct reports and others in the organisation, as appropriate
• Actively supports the business strategy, plans and values, contributing to the achievement of a high performance culture
• Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution
• Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment
• Actively manages individual performance, addresses issues where necessary to drive for high performance
• Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs
• Demonstrable knowledge and achievements in the carrier service management business (commercial, service, SLA)
• Experience in all aspect of Procure-to-Pay WRT to Carrier Management
• Experience in commercial and cost management
• Experience in network service delivery
• Proven strategic thinker
• Strong written, verbal, communication as well as analytical skills
• Ability to communicate to different levels of the organisation
• Strong interpersonal and collaboration skills
• Ability to lead in a diverse multifaceted IT Infrastructure organization
• Experience in a similar Carrier Management role would be advantageous

Carrier Service Supervisor Resume Examples & Samples

• Supervise technicians and job site activity
• Support the efforts of the service sales representatives and service coordinators
• Manage the daily routine service, maintenance scheduling, repair service management, including new equipment start-ups and warranty issues
• Perform service sales activities to fulfill customer requirements and maximize profitability
• Promote service agreements and technical solutions, repairs and controls to existing customers

Carrier Access Administrator Resume Examples & Samples

• Manage the centralized collection and administration of Producer Codes for all Willis entities, a requirement for accurate access to Loss Runs
• Heavy communication with Carriers and internal Willis departments regarding complex carrier practices surrounding Producer Codes, administrative rights and access to Commissions, Loss Run Summaries and POAs
• Document Carrier Access/Loss Run process and access for over 1200 Carriers
• Work with Retail offices to share Centralized information and facilitate office access while creating a process for ongoing management of Administrator access, specifically addressing Joiners & Leavers ​
• Define and document the initial and ongoing process for securing, documenting, and communicating Carrier access points
• 5+ years of insurance in an Insurance Brokerage and/or Carrier environment
• Experience in defining and documenting workflow processes
• Basic working knowledge of internal Willis support teams and how to access and collaborate with those teams
• Knowledge of how Carrier Producer and Sub Producer codes work and how changes to those codes may impact Retail offices and other supporting groups within Willis
• Strong working knowledge of Willis Legal entity structure within Willis North America
• Possess working knowledge of Carrier producer and sub producer codes of our Retail offices their use by the carriers and within Willis
• Ability to define and document workflow process
• Strong communication skills to support Willis Internal and External communications
• Detail-oriented / organization skills
• Ability to work well as part of a team both locally and virtually

Weaving Piece Carrier Resume Examples & Samples

• Ensuring that all woven pieces are safely removed and replacement tubes provided in a timely manner with minimum impact on production
• Ensuring that all woven pieces arrive in the warehouse undamaged with the relevant paperwork attached and placed in the correct location according to priorities or other instructions
• Working with the Change Hand to ensure that all machinery is cleaned satisfactorily
• Working with the Change Hand to ensure that all machinery is lubricated
• Reporting any defective machinery parts or equipment to the Shift Supervisor immediately
• Sorting and disposing waste, including the removal of any cardboard waste to the skip at the end of every shift
• Winding leno and selvedge bobbins
• Conducting wider cleaning routine as within the Weaving shed
• Demonstrating flexible approach to meet production demands
• Demonstrating a good understanding of different methods of production operations
• Continually seeking to find opportunities to achieve operational excellence by being actively involved in daily team briefings
• Attending appropriate training sessions to improve knowledge and development
• Developing and improvng your ways of working to increase efficiency within your work area
• Seeking out opportunities and providing feedback to your Shift Supervisor on areas for improvement
• Having the ability to follow instructions and Standard Operating Procedures
• Embracing Burberry’s digital platforms and the growing Burberry chat communities
• Encouraging and supporting your team members in accessing the Burberry World portal
• Sharing knowledge with team members to develop brand awareness and passion for the product

Carrier Appointment Administrator Resume Examples & Samples

• Be the one point of contact for carrier appointments for both carrier partners and internal associates
• Define and document the initial and ongoing appointment process for every Carrier
• Create and implement standard appointment procedures for New Hires and Terminations
• Obtain, complete & submit initial and renewal appointment applications for initial resident and nonresident states
• College degree or equivalent work experience
• Basic Office skills; Excel, Word, Outlook
• Knowledge of web based systems
• Time Management skills

Carrier Access Manager Resume Examples & Samples

• Works with the National Carrier Sales Team and Regional/System Account Team to act as account management contact with national accounts’ local operations. Leads implementation and service delivery for carrier accounts within their area of responsibility
• Collaborates with external customer and internal Operations & Engineering to forecast network demand, identify new opportunities, and advise on network infrastructure expansion. Assists Engineering with capacity forecast planning. Ensures integrity of Network Inventory systems used for serviceability
• Ensures that local processes conform to all contract commitments made on behalf of Cox to each carrier, including pricing, termination liability, FOC delivery, trouble management, SLAs, and network performance requirements
• Performs ROI assessment to determine if sales opportunities meet internal ROI thresholds and seeks approval as appropriate
• May manage team of Account Executives
• Responds to the NAMs requests for service quotes for carriers within defined timeframes
• Jointly develops account plans with National Account Managers in line with Wholesale strategies to achieve revenue commitments
• Takes direction from the Carrier Product team to ensure a complete solution portfolio in line with national strategies and standards
• In partnership with NAMs meets regularly with Carrier and Wholesale customers to identify their service needs. Cultivates relationships with customers to form a partnership within their area of responsibility to provide excellent service and develop future business opportunities
• Collaborates with Account Team to determine appropriate solutions to meet Carrier/Wholesale needs. Ensures delivered proposals and presentations are accurate and in line with the strategy defined by the National Carrier Account Team
• Makes complex sales presentations in partnership with the National Carrier Account Manager to Carrier/Wholesale customers. Uses consultative selling techniques to leverage the position of Cox Business and the Carrier/Wholesale products it offers to influence buying decisions
• Provides feedback as needed to the National Account Managers concerning pricing, service level agreements, and terms and conditions associated with MSAs in the markets where they are responsible to support national contract negotiation
• Serve as the SME within their area of responsibility to manage all standard processes, including order-to-cash processes and trouble management processes. Ensure local in-direct sales support individuals have clear responsibility and accountability
• Communicates customer project status, concerns, sales opportunities, implementations, and related issues within the Account Team, across their area of responsibilities. Recommends and coordinates implementation of solutions within various Cox organizations
• Responds to service interruptions to ensure local root cause has been identified and to help solve customer problems or maintain service
• Develops, distributes, and communicates utilization of standard reports to track operational milestones, delivery failures, and other maintenance and performance data with National Sales Operations to ensure customer expectations are met
• Proactively monitors the Wholesale base of business within their area of responsibility to identify risk of write-down and opportunities to expand or renew the base, and works with NAMs to develop and implement a plan
• Hires, develops, and manages the performance of the Account Team and its members to meet targets for revenue growth, productivity, quality and optimization of Carrier satisfaction within assigned area
• Provides positive leadership and vision to develop a strong sales culture that balances the urgency of meeting budget goals with focus on team success
• Prepares regular expense reports and controls expenses while meeting or exceeding corporate revenue goals and maximizing product margin
• Attends job-related training and informally remains current on technical information regarding Cox’s telephony, data, and video products and offerings, Customer Premises Equipment (CPE), networking, and sales through completion of required/recommended training program

Carrier Engagement Manager Resume Examples & Samples

• Owns/manages the overall relationship with 5 – 10 carriers
• Develops and maintains relationship map between Aon and assigned carriers
• Builds direct relationships with key people at each assigned carrier
• Stays abreast of all Aon relationship touch points with assigned carriers
• Maintains repository of relationship history, interactions, status and issues
• Synthesizes data and reality to inform Aon and carrier executive/senior leadership as needed
• Coordinates and facilitates periodic meetings and materials between Aon and carrier teams
• Tracks/project manages key initiatives, deliverables and follow-ups between Aon and carriers
• Serves as focal point for escalations and triages issues to ensure attention of correct respondents at Aon and carrier
• Fosters appropriate balance between influencing, advocating for and driving solutions
• Negotiates selected engagement terms, conditions, and pricing with carriers
• Works closely with Aon SPS, H&B and Exchange teams to deliver client value through consistent deliverables
• Provides coaching to Aon SPS, H&B and Exchange teams on working with carriers
• 5+ years of relevant consulting, broking and/or carrier experience
• Proven track record of building/managing relationships
• Ability to multi-task, manage projects and work within deadlines
• Professional approach and strong communication skills
• Strong product knowledge of health care coverages including medical, dental, vision, Life, Disability and other Elective/Voluntary benefits
• Ability/flexibility to travel extensively throughout the U.S
• Life and Health license
• Experience serving as Account Executive
• Strong Microsoft PowerPoint and Excel skills

Key Carrier L Eggs Hanes Bali Playtex Resume Examples & Samples

• Sales Performance – Achieve store sales objectives supported by monthly promotional activities, sales training, and bra fits service
• Purchasing - Procurement of selected basic stock products to be marketed through the store with approval of Merchandise Manager
• Merchandising - Insure that all merchandise is displayed and merchandised properly, keep Merchandise Managers informed of out-of-stock, slow sellers and problem merchandise
• 1 to 2 years of retail experience preferred
• Proven background and aptitude in exceptional, individual customer service

Key Carrier Maidenform Resume Examples & Samples

• Customer Service – Provide customers with outstanding service by training all employees on proper service techniques
• Store Operations - Supervise store personnel in all phases of store activities to ensure proper store operation. Assume responsibilities for budget control, shrink, overall operation and merchandise presentation within the store. Responsible for taking annual physical inventory
• Must be age 18 or older
• Proven Sales Performance and ability to assist Store Manager in driving store team to achieve Sales Objectives

Carrier Engineering Program Manager Resume Examples & Samples

• Drive execution of projects
• Lead cross functional project meetings
• Lead milestone reviews
• Present project status to the executive team
• Work with carrier and 3rd party labs
• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Computer Science or other relevant discipline
• 3+ years of engineering and/or program management experience
• Experience working with carrier and 3rd party labs
• Experience delivering consumer electronic products
• Master's degree in relevant discipline
• Proficient at creating and tracking complex development schedules, managing issues and tracking bugs
• Experience managing the introduction of new technologies
• Solid understanding of product development lifecycles
• Strong understanding of technical requirements for technology integration
• Excellent communication, leadership and negotiation skills
• Wireless technology experience
• Experience Working with carrier and 3rd party labs and taking the products through carrier certifications

Carrier Project Engineer Resume Examples & Samples

• Establish customer relationships with the purpose of understanding the customer needs and doing our best to meet those within the bounds of contracted scope
• Understand project scope and review budget requirements to identify and pursue all cost savings opportunities to maximize project profitability
• Communicate and document delays, changes in scope and any other incidents that impact the scope of work or schedule to manage and mitigate risks
• Understand and communicate job schedule to all project team members to ensure timely completion of project
• Develop a schedule of values for approval to maintain positive cash flow on the project and bill accordingly
• Forecast project revenues and re-estimate project costs
• Manage the ordering of materials according to the project plan and progress, ensuring that all value delivered can be billed
• Pursue change orders for any increases to scope
• Ensure that the sub-contractors are performing to the project timeline and the quality expectations for the project
• Ensure that all EH&S and all project specific safety requirements are met
• Attend job site meetings as required by customer

Carrier Manager Resume Examples & Samples

• Strong working knowledge of a strategic carrier daily capacity and network * Strong working knowledge of customer's supply chain, requirements, and new initiatives
• (Achieve favorable service perception)
• Responsible for all carrier prospecting, management, negotiations, and relations leading to a strong long term partnership
• Ability and willingness to support account management duties as needed by the business
• Ability to influence a carrier to provide capacity during all supply / demand cycles
• Drive for Results to excel at capacity management and load coverage in a variety of scenarios
• Effective at negotiation
• Prefer college degree and / or transportation / brokerage experience (at least one year

Manager, Carrier Development Resume Examples & Samples

• Develop cost savings initiatives through business case work including mode shifts and supplier conversions
• Responsible for ensuring Routing Guide Compliance
• Responsible for managing carrier base of 25 to 75 carriers
• Responsible for supporting 4 US Markets and 1 Canadian Market all OPCOs within those markets
• Responsible for delivering against financial & operational metrics for assigned Markets & OPCOs
• Develop & implement action plans to address underperforming lanes, carriers, OPCOs & Markets
• Experience in Produce Transportation
• Stong understanding of the food industry specifically Produce
• Must be able to resolve problems, handle issues quickly and communicate effectively
• Strong working knowledge of Microsoft word, excel, power point and access

Senior Manager, Carrier Development Resume Examples & Samples

• Minimum of 5-7 years transportation experience required
• Sysco Operating Company experience is a plus
• Sysco logistics experience is a plus
• Carrier development experience with a large shipper is required
• Refrigerated transportation experience is required
• Food service or grocery experience is preferred
• Access, word, excel, power-point experience
• Analytical and report savvy
• Must have high energy with strong results orientation
• Must have strong leadership skills
• Ability to work our Manhattan TMS

Program Manager Preferred Carrier Management Resume Examples & Samples

• Manages and leads operational aspects of full truck load transportation, with particular focus on Temperature Control
• Serves as the Central Point of Contact for the customer at a project and/or program level
• Defines joint project goals and objectives with the client
• Provides end to end project management across Full Truckload Services
• Acts as the point of escalation and coordination for the customer and the PCM team members ensuring appropriate issue identification, resolution and risk management
• Defines and tracks metrics; maintains unified Dashboards and reports on global project / program progress
• Provides global financial information (forecast revenue, reporting)

Carrier & Circuit Analyst Resume Examples & Samples

• Review circuit invoices to identify the specific links
• Research the existence of the links and identify the owner to confirm the facility
• Contact the carrier where further information is required to identify the circuits
• Issue actions based on findings
• Excellent in excel and power point
• Telecommunication know how / Network WAN technology /carrier management
• Relevant years of experience in carrier environment and Wan technology
• Good understanding of networking
• Ability to use CMDB database
• Basic understanding of network drawings
• Project Management Professional designation
• LEED Accredited Professional
• Knowledgeable with Microsoft suite of Software products to include Outlook, Access, Excel, PowerPoint
• Demonstrated problem solving, planning and project management skills
• Ability to read and understand scope of work
• Knowledge of building automation/HVAC Controls and construction projects
• Demonstrated HVAC, design and system commissioning responsibilities

Carrier Rentals Tech Rep Resume Examples & Samples

• 5+ Years of Commercial/Industrial HVAC Experience
• Universal License
• A valid driver’s license
• Ability to pass background check

Senior Carrier Account Manager Resume Examples & Samples

• Structuring the commercial relationship with Carrier Partners (quarterly executive meetings, monthly business meetings, weekly sales calls)
• Partnering with BlackBerry Marketing teams to develop regional Carrier Marketing activities, programs, incentives, product updates and customer promotions and at the same time working within budget requirements
• Previous software solution sales experience and/or channel sales experience, gained within the wireless, high tech or telecom industry (5+ years)
• Confident and effective communicator. Ability to effectively present and influence individuals and groups at all levels
• Broad knowledge of mobile enterprise software, unified communications and mobile device management solutions is highly desirable

Carrier Channel Account Manager Resume Examples & Samples

• Building and maintaining senior management level relationships with your assigned Carrier Partner/s to gain an understanding of their businesses and key priorities to identify joint regional sales strategies and tactics for achievement of sales targets
• Analyzing and proposing new business and partnership opportunities in line with the strategy and direction set by Sales management
• Demonstrated carrier or key account management experience with a track record of consistent sales quota over-achievement

Carrier Product Manager Resume Examples & Samples

• Responsible for product P&L reporting and overall financial health of product including sales, billed revenue, gross margin and contribution margin
• Coordinate cross functional teams (Marketing, Engineering, Service Delivery, Repair, etc) to develop and drive enhancements to the current product set
• Have a keen understanding of the WLA and Voice services markets to develop new products that position ELNK products to address customer needs and become a leading access aggregation provider
• Work with the Pricing, Contracts, Engineering, and other internal groups to maintain/improve the current product set by enacting the necessary changes to maximize product potential

Solution Architect of Carrier IP Solution Marketing Resume Examples & Samples

• Brand ambassador evangelizing Huawei IP vision and articulating the advantages of Huawei Carrier IP solutions and services
• Support Huawei Carrier IP Marketing and Branding activities (CXO visits, seminars, workshops, and forums), promote the Huawei IP brand and develop new opportunities
• Maintain relationships with top industry analysts and journalists such as OVUM, Infonetics, Lightreading and etc
• More than 10 years of direct Product Management/Sales Support/Sales Engagement/Sales Engineering experience in the IP/MPLS industry with a proven track record within a well-known international vendor or Tier 1 operator
• Broad knowledge and deep understanding on the following IP/MPLS protocols, like VLAN/STP, IGP/BGP, IPv6, LDP/RSVP-TE, VLL/VPLS/VPRN, Inter-AS VPN & CSC, Seamless MPLS, IP and MPLS Multicast, QoS, all kinds of OAM etc
• In-depth familiarity with solutions like 3-play, IPRAN, OTN and IP over DWDM, IPv6 Migration, FW/NAT/IPSec/DPI, DC Fabric and SDN/NFV etc
• Strong telecommunications background on DSLAM/GPON, DWDM/OTN, 2G/3G/LTE mobile architecture and IPTV will be considered in priority
• Solid understanding of SP’s network environment, architecture evolution and service development plan in order to know well their pain points and requirements, and define the right penetration strategy
• Familiar with IP-related standards, with experience in IETF and ITU-T standards activity and so on
• Quick learner and self-starter, with a willingness to dive in and learn everything required to be successful on the job
• Willingness to take ownership of customer solutions and make them successful
• Must have a strong focus on customer satisfaction
• Must have the ability to see and explain the big picture or direction of a project, as well as the ability to drill down to details depending on the audience
• Excellent interpersonal and communication skills (written and speaking) and ability to work independently
• Experience in working with various regional sales teams. Must be able to adapt to various regional’s business culture easily
• Experience in working with Chinese/Asian corporate culture is not mandatory but preferred
• All strategy, tactics and direct management of Domestic 3rd Party Telco Suppliers (regulated and unregulated) to Verizon in North America, including negotiating commercial terms, SLAs, and remedies in support of Verizon's network priorities and customer service expectations
• All Contract Management & Implementation functions related to the Verizon 3rd Party Telco Suppliers including
• 4-year degree preferred in Engineering, Business or Finance discipline
• MBA highly desired, or advanced university degree
• 5 plus years total experience preferred in Contract Management or experience in Finance / Sales
• Knowledge of Telecom networks & Regulatory issues including the underlying network topology and functionality
• Ability to drive results at all levels, regardless of reporting structures
• Proven record for managing multiple simultaneous projects on time and budget
• Excellent verbal and written communication skills. Present concise, data driven narratives to business sponsors and senior staff to drive the company's priorities
• Strong leadership, effective interpersonal and team building capabilities designed to cultivate strong collaborations
• Experienced team leader with proven facilitation, change management, and problem solving experience
• Experience creating and presenting presentations to all levels of an organization. Responsible for direct interface with C-level carrier executives and developing executive presentations
• Outstanding quantitative and analytical skills
• Proven record of performance and trusted professional credibility
• Comfort in working up and across the organization – working with senior staff members and front line employees
• Track record of handling extremely confidential information appropriately
• Excellent MS Office skills, e.g. Excel, Word, PowerPoint, etc

Carrier Sales Account Manager Resume Examples & Samples

• Developing relationships and educating the carrier community on the overall value of Verizon’s platforms, services, and applications
• A deep understanding account creation, account management, and network, platform, and service sales within the carrier domain
• Extensive years of sales account experience with a demonstrated record of success, across a broad set of disciplines: network, platforms, applications, big data
• Responsible for the leadership of one or more sub-function(s); implements the sub-function’s strategic direction; recommends & participates in generating company policies

Rail Carrier Manager Resume Examples & Samples

• Analyze facility shipments to ensure sufficient rail capacity is maintained for the facility and modify as appropriate
• Evaluate performance of rail carriers using Dashboard metrics, facility, customer service feedback, and IntelliTrans
• Responsible for metrics and maintenance of rail metrics dashboard, effective communications to Railroads and IP stakeholders in addition to carrier improvement programs
• Perform ongoing reviews of railcar availability and demand to meet business needs. Ensures adequate daily, weekly, long term capacity for requirements
• Ensures facility railcar orders are filled, monitor pipeline, investigate and determine the cause and resolution for discrepancies, communicate to IP stakeholders
• Provide feedback to the Businesses on rail carrier service complaints and successes
• Negotiate and contract the best overall value proposition (price/service/capacity), for transportation services, while following the Collaboration, Strategy, Source, & Sustain (CSSS) processes
• Seek out cost reduction opportunities through negotiations, enhanced cost control, operational stream lining, cost avoidance, and the pursuit of total cost of ownership savings
• Responsible for resolving conflict between carrier and facility
• Develops and maintains carrier profiles for each rail carrier
• Maintain Facility Rail Profiles
• Recommends and develops service programs for businesses and/or facilities
• Leads face to face meetings and/or conference calls with business, facilities, and rail carriers
• Effectively communicate expectations to rail carriers and monitors adherence
• Manage rates and routes in SAP and Transportation Business Center
• Self Development - Industry knowledge, OMD/LMS development, CSA & Personal Scorecard
• Minimum of 6 Safety Credits per year
• Provide efficient and effective transportation solutions using TCO principles
• Increase boxcar utilization, while lowering costs
• Managing boxcar supply and maintaining boxcar order fill at minimum of 90%
• College degree or equivalent experience
• Minimum 4 years experience rail industry with management/decision making experience
• Demonstrated record of achieving results as a self starter
• Excellent communication skills written and verbal

Carrier Channel Software Account Manager Enterprise Sales Resume Examples & Samples

• Driving sales and overall messaging of BlackBerry's products and services to our current and prospective Carrier Partners through their Consumer, Enterprise, VAS, ISV, Public Sector, SMB, and Retail/Indirect Channels. This would also include sell-in activities for the carriers internal use
• Maintaining and expanding BlackBerry’s existing customer base
• Growing and maintaining relationships with key customers within the specific Carrier organization to increase mindshare/ awareness/ market share in regard to the BlackBerry portfolio
• Actively managing & supporting the Carriers through all stages of the sales cycle including sales planning, delivery of sales programs/incentives to promote awareness and stimulate demand for BlackBerry
• Managing the closure of the top sales funnel opportunities with Carrier Partners and their customers
• Previous enterprise software solution sales experience and/or channel sales experience, gained within the wireless, high tech or telecom industry
• Exceptional interpersonal and relationship management skills

Carrier Ethernet Software Development Engineer Resume Examples & Samples

• A commitment to delivering high quality software
• Excellent communication skills and the ability to work well in a team
• Software development using Agile development methodologies
• Experience using C/C++ in a real-time embedded systems
• Experience with VxWorks, Embedded Linux, C/C++ compilers and debuggers
• Solid problem solving skills with experience debugging problems in complex real-time systems
• Understanding of Ethernet and L2 networking technologies including experience with one or more of Carrier Ethernet Services (E-Line, E-LAN, E-Tree), MPLS-TP, PBB, LAG, L2 rings, OAM (802.1ag, 802.3ah), IEEE 1588v2, SyncE
• Experience with device drivers or BSP
• Manage the centralized collection and administration of Producer Codes for all Willis entities, a requirement for accurate access to Loss Runs, etc
• Serve as a liaison between WNA Retail offices, Carrier Relations team, Carriers and the newly created Centralized Teams
• Heavy communication with Carriers and internal Willis departments regarding complex carrier practices to include, but not limited to: Producer Codes, Administrative Rights and access to Commissions, Loss Run Summaries and POAs
• Document various Carrier Access processes and access for over 1200 Carrier’s
• Define and document the initial and ongoing process for securing, documenting, and communicating Carrier access points and producer codes
• Establish contact with Carriers to secure Willis access point for Carrier Loss Runs for all Willis North America offices. This could be in the form of
• Strong working knowledge of the Insurance Broking industry
• Intermediate knowledge of excel, word, outlook and adobe
• Working knowledge of existing technology systems and their use within Willis

Carrier Control Sales Rep Resume Examples & Samples

• Manage and grow assigned territory or group of accounts through the sales of repair service, modernization, service agreements, controls and portable systems to new and existing customers
• Develop long term relationships and build partnerships with the customer
• Achieve annual sales and gross margin targets and promote growth of service agreement sales, while maintaining focus on cash flow management
• Develop account management skills and provide customers with superior value and service

Enterprise Sales Manager, Major Carrier Resume Examples & Samples

• Enterprise sales management experience is required; inside/outside or field team management
• Extensive experience working in or with the US telco industry
• Proven track record of driving sales and developing Carrier business in the B2B space
• Excellent analytical agility with the ability to convert data into business intelligence while staying focused on the overall objective
• Experience driving strategic negotiations at senior level within the carrier/telecom environment
• Strategic capability to scale sales in the US telco industry by laying out go to market objectives and other strategic initiatives for the company

Director, Carrier Sales Engineering Resume Examples & Samples

• Demonstrate advanced solution selling abilities and effective, pro-active customer communications including proposal development, delivery, and RFP responses
• Interact with all levels of customer’s management team regardless of their technical knowledge and understanding. Is able to communicate both proactively and reactively through a variety of mechanisms (email, video, presentation and in-person) in a tailored manner to further drive the close of the sale
• Design and present highly technical concepts and specifics to audiences of varying technical capabilities
• Assess and guide Carrier sales organization on responding to customer performance and service level expectations versus capability
• Listen to and understand customer’s business needs and guide sales engineering team to develop a variety of solutions that will address their needs, while working in close collaboration with network operations teams, IT infrastructure teams, & equipment vendors to deliver compelling customer solutions
• Partner with sales leadership and back office support to elevate engagement and team work
• Ensure sales & sales engineering teams have a clear understanding of our customer’s technical challenges and how EarthLink’s solutions can solve these challenges

Carrier Sales Executive Resume Examples & Samples

• Generate new revenues by selling EarthLink's products and services, including both voice and data applications and meet or exceed quota expectations month over month
• Identify, qualify, and prioritize new wholesale business opportunities
• Utilize interpersonal skills to reach the decision-makers and quickly establish a rapport
• Work closely with engineering and marketing to facilitate the preparation of customer proposals
• Prepare, deliver and review sales proposals with clients
• Negotiate legal sales contracts with clients
• Close sales by overcoming objections, gaining commitment from the client and accurately setting realistic installation expectations
• Utilize evaluation and tracking systems to accurately report sales numbers and monthly forecasts. Maintain expertise in sales process and system management. Able to provide accurate and timely information as required
• Maintain overall account responsibility with focus on growing revenue opportunities within the account
• Closely monitor competitive environment and programs. Work with marketing and product development to address business needs
• Maintain ongoing sales funnel report with timely and accurate information
• Must have 5 years of wholesale or carrier telecommunications experience selling to large bandwidth content providers
• Strong cold calling skills
• Self-starter with high level of confidence in their own abilities
• Ability to quickly establish a rapport with key decision makers
• Professional presentation skills
• Ability to build successful business relationships
• Ability to adapt to a new and rapidly changing environment
• Must have proven track record of success carrying a revenue quota
• PC Literate with strong skills in Excel, Word, and PowerPoint Skill two
• Valid driver’s license and must maintain an acceptable MVR that meets the company insurance provider’s standards

Tile Carrier Resume Examples & Samples

• Feeds finished tile onto conveyers to fill mounting boards
• Keeps tile mounters stocked with pattern or replacement tile
• Empties scrap boxes as necessary
• Removes empty skids and boxes from line
• Desands tile as needed
• Monitors equipment or processes and reports problems to supervisor
• Follows standard operating and safety procedures and wears required personal protective equipment
• Keeps area safe, clean and organized
• Performs other related duties as required
• High school diploma or equivalent experience
• 1 year previous manufacturing/production experience
• The associate is regularly required to stand, use hands, and reach with hands and arms
• The associate is required to walk, stoop, kneel, crouch, or crawl
• The associate may be required to sometimes sit, climb or balance
• The associate may lift and/or move up to 80 pounds. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus
• While Performing the duties of this job, the associate is regularly exposed to moving mechanical parts
• The associate is occasionally exposed to fumes or airborne particles
• The associate may be exposed to a wide range of temperatures
• The noise level is usually loud
• Reasonable accommodations may be made to enable individuals with disabilities to perfrom essential functions

Carrier Business Manager Resume Examples & Samples

• Supervision of staff
• Preparing budget models
• Monthly forecasting
• Accounts Payable/Accounts Receivable
• Demonstrated excellence in process and analytic skills
• Strong PC skills (Excel/PowerPoint/Business Objects/HFM)
• Excellent communications and interpersonal skills, working across all levels and functions
• High level of quality/accuracy in his/her work, detailed oriented and a self-starter
• Ability to work under pressure and to tight deadlines, handle multiple projects at the same time
• Ensure Carrier rate schedules are maintained and reflect contract
• Customer promise is met
• Data integrity maintained
• Design and provide technical best practices for Locker where appropriate
• Technical project support/IT Locker trans representative
• Report on required daily, weekly, monthly KPI’s
• Ownership of forecast analysis to identify any areas of concern
• Become the expert on analysing drivers for customer experience misses and drive improvement
• Promote and develop an environment which is receptive and adaptable to business change
• Provide cover for the Carrier Performance and Operations Managers where required
• A track record of delivering results – improving service whilst reducing costs
• Understanding of SQL and strong
• Experience of managing Parcel, Post and Logistic suppliers

Carrier Account Lead, Sales Resume Examples & Samples

• Specific areas of expertise should include: strategic planning, account planning and development, relationship management, listening, deal formulation and financial analyses, tactical execution, presentations, administrative planning & organization, and new business development
• Performance-proven sales background including 10+ years of sales management or executive account management experience or equivalent
• Leadership skills that enable, develop and unify top talent...even when there are no direct reporting lines

Global Carrier Sales Executive Resume Examples & Samples

• A Bachelor’s degree – Bachelor of Arts, Engineering, Computer Science, Business Administration, Technology Management or equivalent experience
• Six or more years of sales account experience with a demonstrated record of success, across a broad set of disciplines: network, platforms, applications and big data
• Experience selling to the Tier 1 carriers, both domestic and international
• Deep understanding of account creation, account management, and network, platform, and service sales within the carrier domain
• Solutions sales mentality in an environment with multiple products and services; solutions sales experience with cloud, virtualization, middleware, and emerging technologies is an advantage
• Solid understanding of complete sales cycle management, from prospecting to closing
• Experience building partner/VAR relationships
• Proven experience selling and supporting the deployment of large, complex systems in a telecom environments, data centers and edge locations
• Knowledge of current industry trends in hardware, software, open source projects and experience deploying, operating and maintaining systems that employ these technologies
• Develop policies and procedures for assigned sub function(s)tasks are multiple and diverse, work requires interpretation to ensure appropriate application
• Proficient in engaging and influencing large teams and executive leaders

Category Manager, Carrier Resume Examples & Samples

• Creates and maintains comprehensive category strategies based on category historic spend, top suppliers, marketplace intelligence, new entrants, disruptors, issues, gaps, opportunities, innovations, new products, industry trends, competitive intelligence, commercial models, delivery models, best practices, business direction, budget requirements and other factors. Takes full end-to-end ownership of the overarching and integrated spend category strategy to drive category transformation and short / medium / long term saving targets
• Acts as the primary interface to key category business stakeholders
• Provide category leadership and direction to business partners and the Sourcing & Supplier Management team. Influences the business with respect to gaining buy-in and alignment on the category strategy
• Drives relationships with key suppliers
• Identifies cost savings objectives for the category and drives the total cost of ownership reductions
• Aggregates demand to leverage Rogers’ scale and scope to drive standardization and cost savings. Leverages Rogers’ technical and commercial relationship with Vodafone
• Ensures procurement cost saving challenges are built into the capital and operating budgets and Procurement’s projects and efforts are aligned to meet budget expectations. Ensures procurement projects and savings are tracked against the budget and targets
• Manages the analysis of spend data to assist with the identification of sourcing and cost take-out opportunities
• Assist in additional analytical related activities including but not limited to compliance, catalogue adoption rates, procurement metrics and dashboards, etc
• Deep knowledge of category, market trends and impacts to cost structures
• 5+ years of experience in a similar carrier role in a telecom or the vendor ecosystem
• University/post-secondary degree required in engineering, computer science, business, commerce or economics. An MBA or M. Eng. is desirable but not required
• Strong relationship building and business acumen are required. Needs to be able to quickly establish credibility and influence with business stakeholders
• Excellent interpersonal and communication (verbal and written) skills. Ability to communicate / present complex topics to executive leaders and to “sell” by influencing their thinking and decisions. Ability to deal effectively with ambiguity and resolve multi-party conflicts to get to the “right answer”
• Needs to understand the power dynamic within the spend category and create his/her own network for success
• Must be a motivated self-starter and quick study of complicated technical topics
• Experience leading high level negotiations for technical products and services
• Proven analytical and problem-solving skills are required as well as excellent attention to accuracy and detail
• Must be able to create comprehensive project plans and execute with discipline
• Ability to travel internationally
• Requires proficiency in Microsoft products including PowerPoint, Word, Excel and Project
• Demonstrated mastery of Strategic Sourcing practices is preferred but not mandatory

Carrier Operations Manager Resume Examples & Samples

• Previous profit and loss management experience
• Outstanding leadership skills
• Customer relations capabilities
• Excellent communication, financial acumen, and business development skills
• Experience managing an HVAC commercial service operation and knowledge of HVAC products
• At least six years of HVAC commercial service experience preferred

Carrier Indirect Account Manager, Sales Resume Examples & Samples

• Specific areas of expertise should include: strategic planning, data analysis, tactical execution, team building, account development, territory management, presentations, business solutions, multi-task management, administrative planning & organization as well as new business development
• Performance-proven sales background including 10+ years of sales carrier account management and/or account management experience or equivalent 5+ years of dealer/agent channel management (preferably Sprint) with a major cellular manufacturer
• A collaborative and inclusive engagement style that seeks to deliver superior outcomes, regardless of the status quo or perceived boundaries
• To consistently find ways to optimize cost and deliver the target set every year
• To drive innovation and ensure fast and accurate implementation of new delivery solutions
• Strong analytical skills and ability to think strategically
• Customer focused, extremely detail-orientated and able to effectively prioritise and multi-task
• Passionate about customer service and customer experience
• Experience in managing internal departments and external customers to deliver results
• A track record of delivering results and improving service whilst reducing costs

Solutions Engineer Carrier Resume Examples & Samples

• Drive revenues by managing the pre-sales technical process and evangelizing Akamai's technology to existing and prospective customers, and to drive new product and service offerings
• Work closely with direct sales to educate existing and prospective customers about the superiority of Akamai's services - this includes conference calls, site visits, presentations, technical evaluations, technical objection handling, proposals, drive our response to RFQ/RFP/RFI and follow up on all customer related issues
• For licensed products, support long term Carrier trial, testing and evaluation cycles
• For managed products and services, provide technical, project and planning inputs ensure delivery and development of the products and services
• Across all projects, take high level objectives and requirements and translate them into project delivery and execution plans
• Facilitate communication among external stakeholders and disparate team members within Akamai to ensure that everyone on the project has a common understanding around goals, objectives, and success criteria
• Work closely with Product Management and R&D to develop future product direction and strategy - providing valuable input from "the field."
• Work within our SE team as part of the the customer proposal process and ensure that all technical information and recommendations addressing customer requirements are properly defined
• Work closely with our Digital Media sales and Network divisions to ensure optimal delivery of Media traffic across dedicated CDN infrastructure and the Akamai Intelligent Platform
• Education: Bachelor’s degree in Engineering, Computer Science, other technical or management discipline, or related technical field or equivalent experience
• Minimum of 5 years experience working in any of the following industries: telecom services; internet services; datacenter services; development of networking or telecom equipment
• Strong background in Internet Technologies, such as HTTP, DNS, Web Servers
• Excellent written, verbal, and presentation skills appropriate to both technical and management clients
• A hands on, innvoative and flexible approach to solution on technical issues as part of customer testing and evaluation processes
• Creative and tolerant of uncertainty
• Able to work in a fast-paced environment both as an individual contributor and driving results across a cross-functional team
• Must be action oriented, capable of independently solving complex technical problems; able to communicate clearly and effectively to both technical and business audiences
• Must be willing to travel to approximately 20%
• Knowledge of HTTP Streaming technologies ( DASH, HLS, MSS etc. )
• Excellent written, verbal, and presentation skills appropriate to both technical and management level clients and/or partners
• Organization and planning ability
• A spirit of investigation
• Enjoys the challenge of complicated problems, determining the solution set, and ordering & prioritizing the associated tasks to solve the problem
• Technical agility
• Ability to grasp new technical concepts quickly

Manager Carrier Development Resume Examples & Samples

• Helping to build the global shipping programs for over 300 of the top ecommerce retailers (and Ebay) in the world
• Integrating and implementing the top international and domestic parcel carriers, line haul shippers and customs brokers and customizing parcel delivery to over 220 countries
• Analyzing the carrier rates, costs and producing rate tables for global and local shipping carriers to ensure ecommerce customers can order products from anywhere to everywhere, at the best value and highest deliverability
• Significant understating of logistics and ecommerce processes
• Expert level carrier/logistics analytical skills, data modeling, data mining, cost benefit analysis (i.e. turning raw parcel data into rate table comparisons and evaluations)
• Knowledge of international and last mile carriers, customer Broker agencies and global line haul providers
• Interpret and model data on logistics elements, such as availability, maintainability, reliability, supply chain management, strategic sourcing or distribution, supplier management, or transportation
• Have analyzed, defined and built end-to-end international shipping programs using local trucking, customs brokers, line haul carriers and last mile carrier in destination countries
• Effective verbal and written communication as appropriate for the needs of the audience ranging from technical integrators, financial analysts to carrier management and retail customers
• Expertise in MS Excel and other MS Office products
• Minimum Bachelor Degree in related field
• Work experience with international carrier and/or international parcel consolidator

Expo-carrier Circle Resume Examples & Samples

• Maintain a gracious, pleasant and friendly attitude, while contributing to a teamwork-based work environment
• Take pride in his/her appearance while adhering to the Ruby Tuesday Dress & Appearance Policy
• Ensure the highest quality preparation and presentation of food items
• Serve hot food hot and cold food cold every time
• Manage the preparation of all re-cooks and special order requests
• Expedite the service of food to TueGo/Catering, dining room, and bar areas
• Utilize the Kitchen Display System (KDS) effectively in order to maintain the flow of service, control cost/waste, and build sales
• Organize the table orders in the expo area according to the tickets
• Complete specific side work and station maintenance
• Responsible for the set-up, cleanliness, and organization of the work area before, during, and after every shift
• Follow all safety and sanitation guidelines at all times
• Support the service team in a way as to create new and repeat business and avoid guest complaints
• Position requires slip-resistant shoes

Associate Carrier Account Manager Resume Examples & Samples

• Oversees assigned state/client carrier accounts
• Reports to management on progress toward strategic carrier growth and opportunities
• Reviews and ensures increased yield from assigned carriers and clients to influence the pay rates
• Establish key contacts with assigned state specific carriers to create strong working relationships to maximize on recoveries
• Communicates/interfaces with carriers on an as needed basis
• Creates shell specs for platform enhancements and billing file fixes/updates
• Resolves and reworks any denials that can be resubmitted
• Performs analytical work including data analysis of carrier performance. Identifies trends and issues, evaluates and presents solutions for issues identified. This includes working with programming to develop technical solutions that improve financial performance of carriers. Analysis on carriers includes but is not limited to: analysis of top carrier/client, procedure codes, bill types, and claims types. The building of technical solutions requires working with Programming, IT, and Cycle Operations to ensure developed solutions meet and exceed transformation expectations
• Understands the carrier billing process and ensures cycles go out the door, are accepted by carriers, and lastly follows claims through carrier payment processes through the receipt of remittances. Performs data analysis on any underperforming results, recommends corrective action, or takes action when results are less than anticipated
• Identifies carrier / client processing issues and provides solutions to maximize recoveries and reduce operational expense
• Interacts routinely with both internal constituents and external carrier contacts
• Ability to communicate, both verbally and in writing
• Ability to multi-task and to meet deadlines
• Ability to build effective relationships demonstrating strong interpersonal skills
• Ability to work proficiently with Microsoft Excel, Word, Access, PowerPoint, SQL or Micro Strategies and company databases
• Ability to present to management level staff
• Ability to understand and retain HMS high level process
• In lieu of degree, 2+ years relevant experience in either health insurance, revenue cycle or account management with high level of compliance (i.e. Finance)

Carrier Sales Coordinator Resume Examples & Samples

• Rate negotiations with carriers
• Provide excellent customer service and follow-up
• Logistics consultant- Offer solutions to our customers' freight needs
• Position is responsible for customer satisfaction, employee selection/development, organic revenue growth and achievement of aggressive financial targets
• Applies product knowledge to develop enhanced solutions for the customer improving customer satisfaction while improving revenue/margins for Ryder. Work cohesively with all Ryder internal Subject Matter Experts including Sales, Transportation Management Center, operations, Supply Chain Excellence, Marketing, Pricing, Finance, & IT
• Alignment of efforts and results to customer requirements and scope of work
• Development and management of Field Support teams including staffing and workload planning Development of Field Support Strategies New customer implementation support
• Development and monitoring of Field Support measures of performance Development and management of corrective actions and continuous process improvement Development and improvement of standardized work processes Financial Management & Reporting Account Performance Management & Reporting Supervises others (hire, promote, coach, development and performance management) Operations (OS&D, Returns, Claims. Accessorial) Strategic customer initiatives
• Develop saving opportunities for Ryder and customer Organic revenue growth within Client portfolio

Voice Carrier Dispute Specialist Resume Examples & Samples

• Must possess expert knowledge and experience with the telephone number porting process for Residential and Business accounts. Prior experience with complex number ports associated with multi-line business accounts is highly desirable
• Current high level experience and knowledge of internal billing systems and other reporting systems/databases including but not limited to Oracle backend databases, CSG, AMDOCs, Scout, Einstein, Remedy, Order Path, workbench, etc
• Able to work in a dynamic and fast pace environment, with tight timelines, while maintaining a high level of attention to detail
• Demonstrates solid organizational skills, able to effectively prioritize tasks with respect to complaint follow up; and coordinate multiple routine administrative functions
• Anticipates improvements and efficiencies. 'Can do' attitude, Quick study, reliable, and an acceptable risk taker
• Able to interpret complaints, determine root cause, design and implement resolutions appropriate for the type of complaint
• Intermediate level experience with Office Word and Excel
• Excellent oral and written communication skills are essential

Manager, Carrier Product Marketing Resume Examples & Samples

• You’ve done product marketing at a software firm
• You have experience or exposure to the insurance and employee benefits markets, and as a bonus have experience or exposure to interacting directly with insurance carriers
• You've done B2B marketing campaigns and created materials to equip sales teams to sell enterprise technology products at the executive level
• Reporting to the Vice President, Carrier Sales , EMEA and with support from the Solutions Engineers Team to identify, develop and close a set of number of named new targets accounts
• Preparation and execution of sound business plan, strategic account plan, monthly progress reports and executive summaries
• Maintain strong sales pipeline, accurate monthly and quarterly forecast to increase visibility of short and long term business trend
• Meet bookings and revenue growth quota within the set of assigned accounts and sector(s)
• Proven track record in developing New Sales to Telcos, MSOs and ISPs
• Experience in successfully executing complex sales cycles with CXOs
• Requires formal Solution-Selling and/or Value Selling training
• Classic “hunter profile” with a strong desire to win new business is a must

Senior Carrier Sales Executive Resume Examples & Samples

• Reporting to the Regional Vice President, Carrier Sales, APJ and with support from the Solutions Engineers Team to identify, develop and close a set of number of named new targets accounts
• Foster long term customer relationships by understanding customer needs and being a strong advocate with Akamai
• 10+ years in system or software or solution sales within service providers
• At least 7 year proven track record in developing New Sales to Telcos, MSOs and ISPs
• At least 7 year proven track record in building pipeline and managing sales cycles to constantly over-achieving quarterly and annual quota
• Must have high ethics, integrity, humility and desire to work as a team player in a world-class sales and support organization
• Ideal candidates will bring with them a range of industry-related contacts
• Solid background in Internet/Mobile infrastructure and Web application
• Good understanding of OTT and Media related solutions
• Prepares, monitors, and manages budget and revenue expectations for all assigned carriers
• Supports collaboration between CR team and all other HMS departments
• Presents business reviews on progress against team goals/objectives and strategic plans
• Present business reviews against their goals/objectives and strategic plans
• Reviews and ensures increased yield from assigned carriers and steady pay rates are met
• Works with CR team to develop materials for carrier presentations
• Communicates/interfaces regularly with carriers
• Oversees platform enhancements and billing file fixes/updates
• Determines best course of action for all unprocessed claims
• Responsible for building relationships with the top revenue generating commercial insurance carriers and internal staff to ensure carrier objectives are met
• Manages reporting and forecasts for carrier portfolio, including presenting trends, forecast analysis and planning to HMS management and carrier management teams
• Performs analytical work including data analysis of carrier performance. Identifies trends and issues, evaluates and presents solutions for issues identified. This includes working with programming to develop technical solutions that improve financial performance of carriers. Analysis on carriers includes but is not limited to: analysis of top carrier, procedure codes, bill types, and claims types. The building of technical solutions requires working with Programming, IT, and Cycle Operations to ensure developed solutions meet and exceed transformation expectations
• Designs and develops reports and presentations as well as presenting results at carrier meetings and for internal clients
• Identifies and continually seeks new sources of recoveries. Recommends and presents strategies to increase recoveries or new revenue opportunities
• Coordinates, conducts and communicates/interfaces regularly with HMS’s largest carrier relationships
• Manages carrier billing process and ensures cycles go out the door, are accepted by carriers, and lastly follows claims through carrier payment processes through the receipt of remittances. Performs data analysis on any underperforming results, recommends corrective action, or takes action when results are less than anticipated
• Is focused on improving cost of processing with each assigned carrier. Ensuring that we are continually removing claims that carriers would not reimburse, as well as working towards ensuring all transactions are performed electronically
• Identifies carrier processing issues and provides solutions to maximize recoveries and reduce operational expense
• Performs other functions as assigned
• Ability to be careful and thorough about detail
• Ability to perform data analysis to benchmark results against plan and use logic and process to address work-related issues and problems
• Expertise with third party billing systems
• Strong analytical and multi-tasking abilities
• Ability to negotiate and collaborate
• Ability to manage expectations, resolve problems, and develop opportunities
• Ability to manage projects
• In lieu of degree, 3+ years relevant experience in either health insurance, revenue cycle or account management with high level of compliance (i.e. Finance)
• Experience developing strategic account relationships

Carrier Booking Resume Examples & Samples

• To manage, monitor and train the carrier/booking agency/ZLZB vendors and internal customers for seamless and flawless service
• To provide support to the customer service teams directly or indirectly in matters of carrier/booking agency/ZLZB vendor relation, operational challenges
• Stream-line local booking procedure and continuously strive for better solution with company policy
• Ensure customers satisfaction by continuing seeking feedback from customers on a regular basis
• Review and optimize the procedures with group leader regularly to accommodate customers needs and improve productivity
• To review and optimize the cross-function procedures in order to deliver defect-free service and operational excellence

Carrier Resume Examples & Samples

• Participate in the Project Planning, and Pre-Bid reviews to develop a project schedule, overview of estimated costs, and subcontractor evaluation and selection
• Responsible for the overall financial performance of assigned projects, including project planning, billing, revenue forecasting, and A/R collections
• Responsible for managing the delivery of the contracted scope, and securing change orders for the expansion of scope
• Partnership with the Area Leadership team to achieve the Area business plan
• Support Sales Team in the development of project scopes and job cost estimates
• Thorough knowledge of mechanical systems and operation
• Excellent writing, communication & presentation skills
• Experience with Microsoft Windows XP/Vista/7 and Microsoft Office

Regional Carrier Manager, Intra Asia Trades Resume Examples & Samples

• To support the execution of the global ocean carrier strategy in line with global and regional guidance
• To procure & provide the best possible terms for Damco in terms of
• Engage closely with their sales community in order to remain current and fully aware of changing customers’ needs and those business trends which impact upon optimizing Ocean Carrier Management. Joint customers facing visits with sales in strongly encouraged as it Proactive re-buying activity and suggestions to protect and optimize margins on existing business- both locally & overseas controlled traffic
• To work closely with the Ocean Capacity Management functions. Identify strategic capacity issues and proactively work with regional and cluster capacity management to solve these. To take up problematic, tactical, capacity provision issues with carriers regionally when required Leverage strong regional carrier relationships to optimize achieved capacity in periods of peak demand. Also to find additional carrier & capacity alternatives to further augment standard capacity in periods of peak demand
• Ensure that Damco deliver on commitments to our Core Ocean Carriers and thereby cultivate a perceived status as a reliable and valued strategic partner
• Always strive to optimize VIP earnings in balance with other tactical business considerations
• Organize and lead periodic (quarterly) business review meetings with all Care Carriers to review performance, address issues, to develop enhancement initiatives and to manage and steer a positive perception
• Experience & success in a procurement related position
• A proven ability to work and thrive in a flexible matrix organization with focus on networking and collaboration
• Team player with proven ability to work under pressure
• Pass for service delivery and cost effectiveness- and for identifying how to constantly improve
• Strong Commercial sense and drive- sales and/or pricing experience is an advantage
• Strong drive, initiative and engagement – ability to work self-directed and well organized
• Strong knowledge of ocean freight market in the local geography served
• Good speaking and writing communications skills in both English and the local language of business

Carrier Sales Engineer Resume Examples & Samples

• Provide timely, technical support and problem resolution for field service questions on a national level
• Assist the Account Management Team and Sales leadership in the development of the overall business strategy to acquire new customers. Contributes to costing and pricing of a solution
• Assist in generating new business and ensure growth of existing accounts
• Design solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations, and appropriate bandwidth for future growth plus solving prospect configuration challenges through standard or ICB process
• Translate complex technical design requirements into information that customers can understand and respond to
• Serve as a national technical expert to review technical questionnaires and RFP responses for content and accuracy before they are submitted
• Provide technical support for National events and technical trade shows
• Participate in technology transfer training activities in the Sales Engineering group as new technologies are introduced across the Comcast Business product line
• Develop, deliver and run effective presentations, meetings, client interviews and facilitate a group workshop
• Work with Comcast Business Network Engineering, Product Engineering, Product and the national engineering organization to acquire an intimate knowledge of all Comcast Business products concepts, process and procedures
• Keep up to date on technological and market evolution as well as competitors' activities

Senior Manager Carrier SD Resume Examples & Samples

• Manages the engineering support and service delivery team in line with the company’s wholesale program structure and associated elements including customer need validation, design qualification/requirements staffing, and provisioning capabilities
• Plays key role in planning, developing and executing successful wholesale strategy
• Serves as key interface between sales team & service delivery support staff
• Define best practices, support tools and other metrics
• Work with outside vendors to establish relationships needed to support go-to-market strategy
• Must be competent in responding to RFPs, RFQs and bid responses
• Handles contract negotiations with wholesalers
• Work closely with field operations and engineering to establish a work process for projects and new opportunities
• Responsible for creating and achieving department budget
• Ensures the go-to-market strategy will achieve the projected unit, revenue growth and profitability objectives for the wholesale business
• Acts as the program champion with internal departments including customer service, engineering and operations
• Develops strong relationships with customer technical point of contacts
• Qualifies customer opportunities and preliminary design
• Determines customer’s technical requirements and develops technical solution, interfacing with customer and internal Engineering resources
• Develops and executes technical presentations to internal/external groups as needed
• Works with Engineering on equipment recommendations; interfaces with the test lab to ensure the feasibility of all new/custom products and solutions
• Ensures integrity of proposal cost information provided by Engineering
• This role may require extensive (50%+) travel
• Minimum of 10 years of leadership experience in the wholesale, enterprise or carrier sector of telecommunications
• Must possess broad knowledge of telecommunications, along with strong understanding of voice and data transport
• Proven ability to establish and maintain senior level customer and supplier relationships
• Should have existing customer and supplier relationships within the wholesale telecommunications sector
• Possess strong verbal and written communication skills; confidence and ability to interface at CXO level as well as Operations level
• Knowledge of networking technologies to include but not be limited to: SONET, DWDM, Ethernet, LAN/WAN, FR/ATM, VoIP, TDM voice, MPLS, wireless
• Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook)
• Familiarity with leading equipment vendors’ platforms
• Nustar/Synchronous/Nutcracker/Salesforce/Granite/Metasolv/CABS/ICOMS/At Task/Clarity

Carrier Management Specialist Resume Examples & Samples

• College Degree Preferred or commensurate experience
• Knowledge of federal and state laws affecting transportation contracts, customer's transportation service requirements, cost drivers in all modes of transportation, and tariff/pricing mechanisms in transportation industry
• Working knowledge in quality improvement methodologies including team building, data analysis techniques, process improvement and statistical control
• Working knowledge of analytical tools/software to support day-to-day decision making
• Proven negotiation and presentation skills
• Knowledge of logistics chain management, carrier communication and system technology
• Build, manage and maintain relationships with assigned carriers to ensure daily execution of tendered freight
• Communicate Hub goals and initiatives with assigned carrier base to ensure alignment of service and communication requirements
• Understand customer and facility needs so that the Company adheres to a high standard of on-time drayage performance
• Trace pickups / deliveries while on the street and ensure proactive communication of any transit delays
• Initiate and manage carrier corrective action plans to address consistent carrier shortfalls
• Manage daily and weekly carrier capacity commitments and communicate available capacity for load recoveries and market opportunities for growth
• Proactive communication with Account Management and Intermodal Planning to eliminate controllable service exceptions and accessorial costs
• Own service recovery by proactively identifying loads in jeopardy using carriers alternate capacity solutions to ensure exceptional service to the customer
• Various other special projects and responsibilities as assigned
• Bachelor’s degree is preferred but not required
• Two or more years of operations experience, in the truckload or intermodal segment, is preferred but not required
• Excellent oral and written communication skills, organizational skills and analytic ability
• Must possess leadership skills and have the ability to communicate effectively with all levels of personnel, customers and vendors
• Proficient with Outlook, MS office suite of programs
• Must be able to work with other internal and external groups to achieve personal and company goals
• Must be a self-starter and highly motivated individual
• Ability to operate effectively with minimal supervision

Carrier Specialist Resume Examples & Samples

• Using phone and computer, handles all communication with and load tendering to carriers
• Manages all posting boards, e.g.., DAT and Truckstop.com
• Negotiates rates with carriers
• Develops new carriers for the network
• Ensures carriers are meeting on-time service requirements
• Coordinate with account management team, as well as track and trace team
• Works with carriers to facilitate communication and tracking through Macropoint Tracking Setup, pushed notifications, and email
• Develops transactional and long-term strategies with carriers to identify their capacity needs on a regular basis and match those needs with consistent opportunities
• Functions as part of a team of professional multi-modal transportation experts
• Must be a self-starter and driven to succeed
• Working knowledge of various Microsoft Office products including, but not limited to, Excel and Word
• Available to work on call, after hours and weekend duty to be scheduled based on customer needs

Highway Carrier Specialist Resume Examples & Samples

• All communication and load tendering to non-core carriers
• Negotiate rates with non-core carriers
• EDI acceptance of new loads

Summer Intern, Carrier Procurement Resume Examples & Samples

• Understand transportation costing considerations including mode selection, freight consolidation, load building, efficient routing, and pool distribution
• Assist in conducting transportation carrier bids. Analyze findings and document recommended actions. Aid in the building and execution of carrier agreements
• Desire to work in a highly visible role that will interact with individuals at all organizational levels, internal and external
• Assist in the coordination between Management, technical resources, and operations resources throughout the life-cycle of a project
• Demonstrate strong interpersonal and sales skills as well as management of multiple personnel and projects. Superior “hands-on” problem solving skills are essential
• Must be enrolled in an undergraduate degree program in logistics, transportation, supply chain, etc., for the duration of the internship
• Communications skills - interpersonal, verbal, written, telephone
• Possess high level of competency and demonstrable skills in Microsoft Access, Excel, Project, and PowerPoint

Apple Carrier Account Manager Resume Examples & Samples

• Specific areas of expertise should include: strategic planning, tactical execution, team building, account development, territory management, forecasting, presentations, business solutions, multi-task management, administrative planning & organization as well as new business development
• Performance-proven sales background including 10+ years of sales management and/or account management experience or equivalent
• Leadership skills that enable, develop and unify top talent...even where there are no direct reporting lines
• An innovative mindset that aims to constantly question current processes and clearly communicate new ideas

Carrier Procurement Reprentative Resume Examples & Samples

• Develop potential carrier leads using cold calling, e-mail, computer databases, and Internet recruiting recourses
• Present the benefits of working for JBHT to qualified carriers and close the offer to meet recruiting goals
• Assist qualified carriers in completing their carrier packet and ensure all necessary paperwork is sent to Carrier Services to expedite the approval process
• Facilitate the on-boarding process of those new carriers
• Facilitate the ongoing carrier management and carrier relations process
• Monitor and report on various carrier and customer activities

Carrier Development Specialist Resume Examples & Samples

• Ongoing carrier management and building long term relationships
• Minimum 3 years experience in transportation, logistics or supply chain required
• Broad knowledge of Transportation Industry and carrier operations
• Previous transportation sourcing experience
• Knowledge of various transportation modes that include Truckload, Intermodal, Less than Truckload and Rail Boxcar
• Basic knowledge of Microsoft Excel, Access, Word and PowerPoint
• Proven relationship building skills – ability to communicate with carrier leadership
• Highly analytical, ability to conduct basic analyses independently
• Independent, self-motivated, proactive team player with strong work ethic

Carrier Discrepancy Specialist Resume Examples & Samples

• Monitoring/Tracking lease/rental Trailer Movement
• Monitored through Web Site tracking and carrier phone calls
• Managing Trailer Pools
• Managing group database for Accessorial Charges (reading/following up)
• Accessorial charges will include, but not limited to
• Trailer Detention
• Carrier tolls
• Out of route miles
• Collecting and tracking Amazon contracted accessorial amounts and tracking
• Working with Amazon for approval through online portal
• Adding charges on load level through JBH system

Customer Representative Albion Road & Carrier Drive Resume Examples & Samples

• Proven customer service skills through work or community involvement
• Willing to assist in a professional, friendly and efficient manner
• Availability to work a flexible schedule
• Sales experience is an asset but not required

Data Analyst / Carrier Associate Resume Examples & Samples

• Utilize daily and monthly reports for analytical use
• Analyze and assure that carrier invoices are billing according to their rate amendments
• Meet weekly with Domestic and International buyers to understand new and pending deals and COTs impact
• Analyze and trend statistical data
• Import/export, manipulate and interpret data
• Generate executive level reports in quick time frames and consistent time lines
• Help the Vonage team continually improve and provide better reporting to key stake holders and regulatory bodies
• Proactively generate reports measuring KPI’s
• Ability to multi-task and adapt to shifting business priorities in the organization
• Proficient in MS Excel including pivot tables, macros and advanced functions
• Proficient in Power Point
• Knowledge in the use of Google Docs , Sheets and Slides)
• Must have a firm understanding of Dynamic Least Cost/Optimal Routing (GCS Preferred)
• Patient with excellent interpersonal skills
• General understanding of CDRs
• Experience with Microstrategy

Carrier Analytics Intern Resume Examples & Samples

• The Carrier Analytics Intern will be managing carrier data, specifically building based data and associated pricing structures
• Intern will be working cross-product groups to request vendor pricing for off-net solutions
• Intern must be able to work independently and have ease working with large data sets
• Intern must be an undergraduate pursuing a degree
• Experience with Excel and Access is a major plus
• Experience working with large data sets, ability to work independently, ability to learn new software processes quickly, attention to detail and excellent organizational skills are a major plus

Carrier Account Director Resume Examples & Samples

• Minimum five years experience in technical sales role; telecommunications industry experience preferred
• Strong presentation skills (development and delivery)
• Excellent verbal and written communication skills, including ability to explain technical concepts to laypersons in simple, understandable terms
• Consistent focus on results and goal achievement
• Strong teamwork skills
• Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment
• Act as a partner to Senior Specialists, providing mentoring as needed to AR/Billing and AP associates (US and Mumbai)
• Carrier Coordinator will act as Senior Specialist backup ( will be required to understand basics of Senior Specialist job responsibilities)
• Complete all activities as it relates to statement pay carriers (reconciliation/discrepancy activities/payment to carrier)
• Support the Field offices, Carriers, Billing, and AR associates as needed to resolve discrepancies and/or challenging accounting issues (i.e. Client Reconciliations/Carrier Reconciliations)
• Required to act as the point of “escalation” when issues become too complex for less experienced associates to resolve. Proactively supporting the conflict/resolution
• Carrier coordinators manage the accounts payable book through review and oversight of payable reports, open activities and carrier cash on account
• Monthly review of AP report completed by India; should ensure it is completed and do a quarterly review of the AP as a “second set of eyes”
• Mumbai CP team works basic carrier discrepancies (premium difference/commission difference/Installs off etc.); CC should spot check monthly all discrepancies over 60 days old ensure they are being properly escalated
• Mumbai CP team works all “Not Invoiced” discrepancies; CC should review all “Not Invoiced” activities bi-monthly to ensure that items are being escalated properly
• May be asked to regularly analyze activity and trends within the Epic system, relating to carriers, intermediaries, and brokers
• Identifying possible synergies and process enhancements
• Spot check payable email accounts (2 times a week)
• Help answer emails in box as needed (emails that are 5 days or older and have not been worked by the Mumbai operations, with proper communication to leadership and your Mumbai counterpart that support is given)
• Spot check GL outages and Stale –dated checks (1 time monthly)
• Be aware and knowledgeable of all carrier related office specifics for the agencies that you are assigned
• May be required to perform Accounts Payable task in systems as needed; must be proficient and capable to perform the following
• Carrier Hotline rotation-answer calls and resolve issues
• Payments/emergency payments
• Complex reconciliations
• Write-off’s / GL outages / Stale Date Check handling
• Funds analysis
• Other payable task as necessary

Usat Logistics Carrier Manager Resume Examples & Samples

• Responsible for carrier prospecting, management, negotiations and relations leading to a strong long-term strategic partnership
• Strong working knowledge of a strategic carrier daily capacity and network
• Ability to work at a computer for extended periods of time
• Proficient in negotiating
• Ability to operate and flourish in a fast paced business
• Basic knowledge of freight lanes and rates
• Provides safety, fiscal and operational leadership and oversight to third party transportation entities, including long term, short term and on-demand carriers
• Monitors day-to-day operational performance and works with carriers to meet standards of performance expectations for operations, maintenance and customer service. Acts as national point of contact working with bulk zone directors to support the achievievement of excellent business results
• Conducts required performance reviews with carrier terminal managers and carrier management teams
• Works with Logistics Operations Centers in Cleveland and Houston to provide on demand carriers to meet customer demand and support to internal customers
• Prepares and writes bid specifications and requests for proposal of transportation services for over the road and rail transportation
• Works with customer service team to ensure carrier trip processing is accomplished in a timely manner in order to ensure accurate and timely customer invoicing as well as vendor payments
• Responsible for formal changes in resourcing requirements at each carrier terminal
• Works with carriers to provide business critical data in the same or similar methods employed by the private fleet to deliver safety and business efficiency goals (i.e. On-Board Computer and DriveCam(Lytx)
• Responsible for managing carrier driver and equipment targets as assigned through a dynamic supply chain optimization process
• Knowledge of DOT regulations with respect to fleet requirements and consistent with Airgas policy and procedures
• Ability to interact with government officials and act in accordance with Airgas expectations as pertains to emergency situations
• Demonstrated ability to work with vendors negotiating pricing and service level requirements
• Must have attributes of a dedicated and resourceful self-starter that can deliver results
• Ability to travel frequently and sometimes on short notice
• Solid judgment, problem solving and decision making skills
• Experience writing detailed policies and procedures and process flow documents
• Experience in SAP or other enterprise maintenace software (i.e. Oracle or Maximo) required
• Use of internal specilaized software to manage and track accidents an injuries
• Ability to write routine business reports and business correspondence in English
• Ability to effectively present information and respond to questions from employees and/or customers
• Ability to compute rate, ratio, and percent’s
• Bachelor of Science in Logistics/Business
• General knowledge of DOT regulations, FDA and cGMPs'
• 5-10 years work experience in the dispatch/distribution function of an industrial gas or logistics operation, with demonstrated experience in managing/motivating and leading employees and teams
• Knowledge and ability to use software for spreadsheets, databases, word-processing and product management systems
• Applies knowledge of continuous improvement
• Ability to set vision and strategy for Product Supply group
• Ability to implement programs/initiatives
• Ability to use analytical thinking/techniques to solve problems

Carrier Services Representative Resume Examples & Samples

• Monitors online and in person transport orders and contacts consigners to provide information as to the status of their transport orders. Ensures accurate data has been entered into the interactive platform; addresses any discrepancies; and updates/changes orders based on inventory
• Processing and organizing the inbound transport requests via phone and email
• Working closely each day with Carrier Services and consigner teams to ensure excellent customer service, as laid out in the requirements of the contract, and modifies current pricing strategies where necessary
• Maintaining constant communication with the other transportation teams to proactively identify and track possible issues with the current transport orders
• Actively entering data into customer spreadsheets throughout the day to keep records intact and systems up to date for customer review
• Perform other duties as assigned by your Supervisor

Consultant, Motor Carrier Filings Resume Examples & Samples

• Responsible for meeting extremely critical standards for accuracy and timeliness in a customer service and compliance capacity
• Ensure all filings meet regulatory requirements with applicable state/federal agencies
• Thoroughly review incoming requests for completeness and compliance with underwriting guidelines and regulatory requirements. Refer those that are outside the guidelines to the Underwriting Department for approval
• Review and process amendments and reinstatement of cancelled filings within the designated guidelines
• Issue filings in accordance with federal/state regulations. In this capacity, ensures appropriate forms are utilized and ensures that all policy information is accurate and filings are submitted within established timeframes
• Understand state and federal guidelines and make only necessary motor carrier filings
• Issue cancellations in accurate, timely manner per regulatory requirements to ensure company is not held liable in the event of a loss after policy cancellation/expiration
• Update commission approved filings into database. Resolve issues with rejected filings and re-issue to ensure acceptance
• Maintain current level of knowledge of all regulations through review of regulations and bulletins published by federal/state governments. In this capacity, researches and interprets complex federal/state laws, with guidance as necessary from Manager to ensure compliance related to processing filings and the use of correct forms
• Responds to filings issues including reviewing/researching regulations, contacting regulatory agencies for information and determining approach to satisfactorily resolve issues
• Maintains solid relationships with key people within agencies and commissions
• Researches problems and corrects errors as appropriate
• Responsible for training agents and Account Managers in motor carrier filing rules, regulations, and guidelines
• Shares information and maintains confidentiality
• The incumbent will have mastered functions of the job and is used as a technical resource for less experienced members of the team and functions as the Subject Matter Experts (SME) for all company filings
• They are expected to handle the most complex functions where experience, judgment and technical expertise are required
• They will maintain reference material on regulatory requirements used for agent training and keeps existing information current
• They may participate in the development, testing, and implementation of new or revised systems that support the filing functions
• 3+ year’s insurance industry experience required
• Advanced skill in computer systems and various software applications
• Strong communication both written and verbally
• Interacts effectively at different levels and within different audiences
• Carefully listens to internal and external customer needs to help develop appropriate solutions
• Able to deal with difficult people and situations
• Excellent analytical and organizational skills required
• Works independently and in a team environment required
• Adapts to new situations and changing priorities required

Regional Carrier Specialist Resume Examples & Samples

• Applicants should be able to ensure cartage standards are met, multitask, successfully coordinate between multiple departments, customers and service providers, communicate in a friendly, professional manner, possess at least entry level computer and typing skills, and have a positive attitude
• Relevant experience can include cartage, transportation, moving companies, customer service, logistics, line haul, intermodal, warehouse, ground operations, and dispatching air and ocean service
• If you do not have experience in these directly related fields, but are seriously considering a career move into the Logistic industry, then you may be considered if you can show proven, successful and consistent experience in another field
• College coursework and/or cartage and or transportation experience preferred but not required
• Professional, authoritative, and positive communication
• Computer literate with at least entry level computer skills; systems used are Microsoft Word, Excel, Access, Explorer, Email, and proprietary company programs
• Vendor performance oversight with an approach that balances vendor accountability and partnership
• Type 30+ WPM preferred
• Multitasking in fast-paced environment
• Multiple line phone system, calculator, and at least basic math skills
• Ability to successfully coordinate and collaborate between multiple departments, customers, and service providers
• Self- motivated with critical thinking and problem solving skills
• All applicants are subject to criminal background investigation
• Ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Must have the ability to work in a fast paced environment
• Transportation industry knowledge and experience is a plus

Tile Carrier Nd Shift Resume Examples & Samples

Inside sales carrier management solutions sales executive resume examples & samples.

• Manage an assigned client and prospect base to identify Carrier solutions needs for individual clients
• Prepare complete and comprehensive client proposals for identified solutions, including but not limited to workflows, ROI and value proposition
• Ability to Demonstrate all of our Shipping Solutions to clients via webinar
• Evaluate current market situations and opportunities based on traditional competitive intelligence and field intelligence to identify ways to improve client selling by identifying competitor gaps, recommendations on changes to selling approaches or product presentation, changes in ROI and value driver choices, etc
• Master knowledge Carrier Solutions, value drivers, key messages and work directly with clients in developing sales opportunities
• Support sales pipeline and deal reviews and provide qualitative input on improvements to the management team
• Build subject matter expertise through training and certification to ensure relevance and credibility within the market generally, and specifically with clients and internal stakeholders
• Minimum of 7 years of experience selling enterprise application software solutions (Direct or Indirect) or in developing and bringing software product to market (Product Management, Product Marketing)
• Minimum of 5 years of experience in carrier solutions, preferably involved in desktop shipping, as well as order management
• Bachelor's degree business or similar
• Demonstrated familiarity with carrier concepts, practices, and procedures, especially related to commerce, and value chain processes,
• Demonstrated knowledge and thought leadership in market strategies related to aligning competitive situations, market situations, and products to create compelling selling opportunities with at least 3 years of active experience
• Knowledge of sales and marketing business processes, especially related to pipeline and deal review approaches in enterprise software
• Excellent written, verbal and collaboration skills
• Demonstrated ability to operate in a matrix environment including leading cross functional teams, exerting leadership and influence in non-traditional environments, and managing through conflict
• Travel required will vary based on location and assignments and could be up to or over 50%

Senior Mgr, Carrier Development Resume Examples & Samples

• Secure and manage Cost Effective Carrier Capacity to support Supply Chain
• Assist in the national, regional and category management bids. Manage the entire process from bid strategy to final award
• Conduct business review with top carriers on monthly & quarterly basis
• Develop a culture of Continuous Process Improvement
• Bachelor’s degree preferred, however, consideration will be given to candidates/associates with an equivalent of 5 - 7 years of experience in the transportation industry. A Bachelor’s degree in Logistics or Supply Chain is a plus. A Master’s degree is a plus
• 5 - 7 years of experience in the transportation industry
• Strong understanding of the food industry
• Working knowledge of US DOT regulations
• Negotiating skills and experience working with project management metrics
• Knowledge of EDW and Manhattan TMS a plus
• Lead and direct all commercial service and sales activities in assigned area
• Maximize profits
• Direct, evaluate and control effective execution of sales, service, marketing, financial, human resources and operations programs
• Develop and implement plans to create and sustain a strategic competitive position, and develop short and long term strategies and goals which are in alignment with the region and overall financial goals and objectives
• Lead and direct a fully effective EH&S program throughout area and manage expense plans and capital budgets for programs undertaken
• Demonstrated knowledge of selling strategies, marketing techniques and general management
• Demonstrated experience in establishing creative approaches to issue resolution and the ability to influence individuals and organizations in terms of implementing change is essential
• Demonstrated ability to lead and implement change and creative approaches to problem solving are essential
• Possess strong analytical and syntheses skills in combination with sound business judgment to build and sustain financial performance and integrity
• Proven capability in defining, implementing and instilling continuous improvement, process integrity, and EH&S
• Prior experience working in the HVAC and the after-market industry preferred

Carrier Services Assisant Resume Examples & Samples

• Determine if an inactive carrier is eligible for reactivation and if so, follows steps to reactivate
• Update Carrier Remit To / Terms as requested in all operating systems on an ongoing basis
• Provide phone support for department

Download & Carrier Services Analyst Resume Examples & Samples

• Own communication and status reporting related to the Agency Management System's download functions and configuration
• Guide new acquisitions on download adoption and promote download for existing lines of business
• Test new versions/updates of the Agency Management Systems for download compliance
• Serve as a Help Desk Escalation point for download and carrier services related issues
• Perform low to moderate system administration tasks such as validation of automated data loads, importing of data files, reconciliation of system processes, running and/or file transmissions
• Assists IT, vendors and business system analysts in performing root cause analysis and issue remediation related to carrier services/download
• Participates in evaluating, reviewing and automating existing processes
• Updates system administration documentation related to carrier services/download
• 3 or more years of hands on experience troubleshooting complex, distributed software applications, working in a production support, application support, help desk, pc support or related field
• 3 years of prior experience with Insurance Agency Management, CRM, or related financial industry system and software support and management experience OR 3 years of prior experience in a Commercial Property & Casualty Insurance Agency servicing clients in an environment supported by carrier services such as policy download, direct bill commissions download and/or real-time transactions with carriers
• Strong application support or relevant production, technical support and problem/incident management experience
• Ability to listen, interpret requests (written and verbal) and/or ask appropriate questions in order to identify and efficiently solve problems by utilizing an analytical, pragmatic approach
• Insurance brokerage industry experience is a plus
• 1 year of SQL, reporting and relational database experience is a plus

Mgr, Carrier Access Sales Resume Examples & Samples

• Develops account strategy for last mile building access
• Manage overall sales process, set appropriate metrics for sales funnel management, manage the CAEs and report sales progress to the Carrier Sales Director on a regular basis
• Maintains, develops and manages sales pipeline
• Compile monthly sales forecasts and reports as requested by management. Use information as tool to monitor individual and team performance, taking corrective action as necessary
• Manages budgets and forecasts for wholesale services sales, revenue and expense
• Assist CAE’s with developing and penetrating named carrier accounts
• Manage team headcount including all hiring and termination of CAE’s
• Manage performance of CAE’s including the implementation and execution of Performance Improvement Plans (PIP)
• Negotiate and close carrier service contracts along with CAE’s
• Organize support of assigned sales team in qualifying opportunities and moving them through the sales process
• Facilitate all contract language negotiations with proper Legal resources
• Regular participation in leadership team meetings
• Review and approve monthly commissions and bi-weekly timesheets prior to submitting to Sales Operations and Human Resources
• Identify and implement improvements in business processes yielding increased sales performance and/or higher operational efficiency
• Conduct, monthly reviews with Carrier Sales Director and other Spectrum Enterprise leadership with respect to sales forecasts, opportunities and service delivery issues associated with achieving the sales forecast
• Maintains current, in-depth knowledge of carrier marketplace, including competition, and ensures relationships with customers, business partners, and co-workers are positive and professional
• Meet/exceed all Spectrum Enterprise recruitment, sales and revenue and other objectives for the Carrier channel
• Travel with Sales Reps to foster existing customers and develop new prospects
• The above list of duties and responsibilities is intended to describe the overall nature and level of work being performed by individuals assigned to this position. The list is not intended to be an exhaustive list of all duties, responsibilities or skills that may be required of individuals in this position
• Must have the flexibility to adapt to changing priorities that are customary in a startup environment
• Ability to find creative solutions to resolve complex, difficult problems
• Ability to prioritize and organize effectively
• Ability to use personal computer and software applications (e.g., Salesforce)
• Advanced ability to utilize strategic negotiating skills
• Advanced knowledge of wavelength, OCN, DS3, DS1, and native Ethernet technologies
• Demonstrated ability to sell world-class business communications solutions to large clients
• Excellent written and oral communication skills with all levels of management and personnel
• Strong business acumen and knowledge of broadband and telecommunication business practices
• Ability to work collaboratively
• Extensive knowledge of Carrier / Wholesale sales and multi-tier reseller business models is a plus
• Ability to effectively present information and respond to questions from customers and management
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
• Must be willing to work in an entrepreneurial environment requiring broad experience, adaptability, quick learning and excellent problem solving skills

Carrier Software Account Manager Resume Examples & Samples

• Building and maintaining senior management level relationships with assigned Carrier Channel and Service Providers to gain an understanding of their businesses and key priorities to identify joint regional sales strategies and tactics for achievement of sell-out targets
• Establishing and launching Managed Service Provider / Hosters with the Key/Top 5 partners within Australia and New Zealand
• Driving sales and overall messaging of BlackBerry's products and services to the selected current and prospective Service Provider Partners through their Consumer, Enterprise, VAS, ISV, Public Sector, SMB, and Retail/Indirect Channels
• Maintaining and expanding BlackBerry’s existing customer base in the Enterprise Software space
• Actively managing & supporting the Service Provider through all stages of the sales cycle including sales planning, delivery of sales programs/incentives to promote awareness and stimulate demand for BlackBerry
• Managing the closure of the top sales funnel opportunities with Service Providers and their customers
• Structuring the commercial relationship with Service Providers (quarterly executive meetings, monthly business meetings, weekly sales calls)
• Partnering with BlackBerry Marketing teams to develop regional Service Providers Marketing activities, programs, incentives, product updates and customer promotions and at the same time working within budget requirements
• Minimum of 5-7 years of Channel and/or Hosting Sales Experience
• Needs to be open to travel 40 – 50% of the time within ANZ region
• Proven experience with successfully building and executing strategic growth initiatives
• Demonstrated carrier or key channel management experience with a track record of consistent sales quota over-achievement
• Understanding of a typical Service Provider and/or Carrier business
• Relationships with Carrier Enterprise Sales and Product teams is desirable
• Previous software solution sales experience and business development skills, gained within the wireless, high tech or telecom industry
• Strong experience on Cloud, Managed Services and Hosting is required
• Confident and effective communicator. Ability to effectively present and influence individuals and groups at all levels (inc. C-Level)
• Experience with successfully launching CSPs with other Software Vendors is highly desirable
• Acquisition of new clients through networking and prospecting
• Maintain and grow existing Southern Telecom client base
• Follow all internal processes and procedures to ensure compliance with SO/Southern Telecom requirements/policies
• Participate in telecom conferences to promote Southern Telecom sales efforts
• Build long-term customer relationships, identify client opportunities, and negotiate bi-lateral, wholesale contracts
• Meet or exceed Southern Telecom's financial and business objectives
• Build and leverage cross-functional relationships to accomplish sales goals
• Prioritize sales goals and strategies based upon Southern Telecom business objectives
• Minimum 3 years' experience in transportation, logistics or supply chain required
• Prior foodservice, food retailing or food manufacturing experience preferred
• Excellent organizational skills, including time management and multi-tasking
• Transportation Management Systems experience (I2 preferred)

Carrier Interface Technician Resume Examples & Samples

• Verifying Enrollment and group information in BenefitMall and the carrier system to confirm information matches
• Research and resolve all carrier reports and non-electronic issues. Identify issues independently and offer solutions. Maintain record of transactions until problem is solved and resolution is in place
• Receive and process all changes, corrections monthly
• Contact representatives and Brokers to explain retro billing adjustments
• Submit retro change requests to carriers for approval prior to processing
• Prepare letters to be sent to Carriers to confirm repayment agreements
• Reconcile carrier invoices, identify and resolve discrepancies within Carrier guidelines
• Communicate with Sales and carriers to make appropriate payment arrangements
• Prepares manual adjustments to debit or credit Accounts Receivable resulting form carrier interface discrepancies
• Communicate with internal and external clients verbally and in writing complicated reconciliation issues in a timely and concise manner to ensure client understanding
• Review and forward any plan amendments to carrier for approval and communicate when approved or denied
• Review any other necessary reports as needed
• Physical requirements include sitting, frequently speaking and hearing, and occasionally standing, walking, bending, crawling, kneeling and the ability to lift up to 25lbs
• High School diploma or equivalent, with minimum of two (2) years related experience
• Knowledge of Enrollment materials
• Strong knowledge of Microsoft Office, specifically Excel, Word and Outlook Exchange; proficient in Internet Explorer
• Knowledge of health insurance
• Communicate effectively with internal and external personnel, both verbally and in writing
• Type a minimum of thirty (30) words per minute
• Develop and maintain good relationships at all levels within the company and with agents, brokers, and/or carrier representatives
• Work in and contribute to a positive team environment
• Manage multiple tasks simultaneously

Carrier Operations Analyst Resume Examples & Samples

• Understand and utilize MercuryGate to track inbound and outbound loads as assigned
• Effectively communicate via phone and email for updates on loads
• Communicate and escalate issues to Carrier Sales Representatives and/or Account Managers in a timely manner
• Assist other Coordinators with tracking volume as needed
• Ability to be proactive and multitask
• Effective decision making

Vnc-carrier Management Executive Resume Examples & Samples

• Carriers/ Suppliers/ Other Stake holders managements
• Follow up renewal Carriers/ Suppliers/ Ground handling contract
• Coordinate with Other Stake holders (IATA, Airfreight training Agents…) for all related issues such as payment follow up, Bank Guarantee, required Air certificate… to support airfreight business
• Follow up performance via core carriers per regional and global guidance
• Airlines booking handling
• Coordinate with customer service team and airport operation for booking changes
• Do consolidation, planning booking in most effective concept to commit Customer’s KPI maximize capacity & profit margin
• Do effective procurement task for airfreight service
• Smart dealing with carriers to maximize profit margin
• Provide quotation to local and oversea commercial team
• Problem solving
• Ability & take ownership of assigned tasks, ensure smooth handling from A-Z
• Support other team (operations, sales team…) to solve problem with airport terminals, airlines, customers, oversea offices
• Support commercial team to understand airfreight product to sell customer
• Training/ sharing airfreight product basis knowledge to new staff including commercial team
• Other tasks

Carrier Marketing Assistant Resume Examples & Samples

• Receives and processes requests for quotations for fairly straight forward business from account personnel
• Identifies and analyzes client exposures to recommend and/or design risk transfer/financing products
• Sends requests to a generally standard group of insurance carriers, receives quotes with limited room for negotiation and prepares reports summarizing results
• Bachelor's degree, no related experience required
• Insurance licensing required

Carrier Operations Code Manager Resume Examples & Samples

• Work with other internal groups such as Marketing and Product to develop and implement a single source numbering database supporting all of the Vonage lines of business
• Extremely proficient in Microsoft Office software
• Strong knowledge of Google applications(Docs, Gmail, Drive..etc)
• Must be able to provide detailed and summary level data analysis
• Ability to think strategically while ensuring tactical focus on a day to day basis
• Knowledge of National Pooling Administration process related to ordering new code or block requests
• Knowledge of LERG, BIRRDS and other code admin related databases such as PAS and NAS
• Knowledge of NRUF reporting
• Ability to communicate system and operational requirements and manage customer data
• Participate in conference calls with CLEC partners
• Knowledge of IP telephony and/or Session Initiation Protocol (SIP) is a plus
• Develop, build and strengthen carrier network through existing and new carrier relationships
• Manage and oversee carrier claims administration
• Work with carriers to identify and record strategic areas/lanes of interest
• Administer carrier profiles, contact information, networking strategies and vendor database development and lane rates
• Participate actively in onboarding of new clients, carrier sourcing & selection, carrier requests for pricing (RFPs) and new carrier onboarding/service compliancy
• Work closely with the management team to identify, define and implement carrier support
• Administer, update and expand carrier database within existing Transportation Management System (TMS)
• Manage and negotiate carrier pricing and lane coverage
• Serve as the primary point of contact with the carriers; regularly review carrier performance scorecards and conduct regular business reviews
• Develop, monitor and manage carrier performance tracking, including systemic/manual track and trace to support Key Performance Metrics (KPM’s)
• Develop and support operations for expanded revenue opportunities via the expansion of the carrier team
• 7 years’ experience with planning/logistics/carrier procurement, Required
• Experience with managing cost and service related customer solutions
• Self-driven and motivated with the ability to multi-task and prioritize
• Strong Knowledge of TMS such as BluJay
• Broad knowledge of carrier contracts, compliance, rates and commodities within the transportation industry
• Preferred multimode experience
• Maintain a professional appearance at all times
• Ability to adjust to changes in workflow and work processes
• Work independently as well as in a team environment
• Ability to document information and make quick intelligent decisions when necessary
• Proficient computer skills, including experience with Microsoft Office Suite, especially Excel, internet

Carrier Development Leader Resume Examples & Samples

• Responsible for pursuing, identifying and initiating prospective business relationships by soliciting outside carriers to become sub-contracted carriers for Swift Logistics. Familiarize prospective carriers with Swift's available business services and market to prospective business partners by engaging in informative exchanges in order to maximize new business opportunities. Acquire and follow-up on potential sales lead information and provide referrals to appropriate sales department personnel
• Responsible for the qualification/set up process of carriers as well as the authorization of contractual agreements between Swift and all carrier customers; oversee all revisions made to existing carrier contracts. Responsible for the overall collection and maintenance of carrier contract; ensure all completed contracts are submitted/scanned into the appropriate document database
• Responsible for Carrier Relations team, including but not limited to, all hiring and separation practices, performance objectives, further training, growth and development initiatives and overall efficiency and productivity of the team
• Audit current processes and initiate necessary modifications to mitigate risk and ensure compliance; responsible for division adherence to all policies, procedures and requirements set forth by the company and/or carriers. Ensure all safety rules, regulations and insurance requirements are reviewed quarterly and enforced; communicate any modifications of regulations/requirements to appropriate management personnel. Audit current processes and deliver solutions to mitigate risk and enhance the partnership experience
• Review, on continuous basis, current processes to identify process improvement opportunities in order to enhance the partnership experience; provide recommendations to leadership and assist in implementation of new processes
• Collaborate with Swift Logistics management to create, distribute, analyze and organize carrier Request For Proposals (RFPs) for existing and future business opportunities
• Maintain and update existing carrier database, adding new carriers and new information for existing carriers; all updates will be electronically updated in the appropriate designated information system; regularly update all carrier qualification documents to ensure compliance with International Organization for Standardization (ISO) standards
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations. Work with internal department personnel to resolve customer, carrier or company issues when necessary
• Perform any other reasonable related job duties as required by customer or assigned by management; travel required as necessary
• Skills: Proficiency in MS Office Suite (Word, Excel and PowerPoint) is essential; strong verbal and written communication skills; excellent time management skills; self-starter and ability to work independently; working knowledge of AS400 and all common software packages; ability to create reports and spreadsheets with existing programming resources available; ability to work in a fast-paced environment; technology savvy
• Education: High School Diploma or GED. Bachelor's degree from accredited university or college preferred
• Experience Required: Minimum three (3) years experience in operations or customer service required, preferably in related industry. Experience dealing with carriers in a Third Party Logistics environment is preferred

Carrier Marketing Manager Resume Examples & Samples

• Develop/manage marketing plans for carrier wholesale group to drive opportunities, sales, awareness and positive positioning
• Create and executive on go-to-market plans for product launches that incorporate lead gen, content, PR and field marketing
• Develop overall business segment and campaign messaging to drive carrier business and enable sales teams with competitive positioning and differentiators
• Responsible for coordinating with sales team to identify collateral and tools needed to advance sales enablement programs, with additional support as needed
• Collaborate with cross-functional and other marketing teams to develop, implement and track account based and lead gen campaigns
• Work closely with field marketing and events team to understand and provide recommendations around external industry event opportunities for campaign alignment
• Responsible for Work with Corporate Communications and Brand team to promote products and develop positive perception in the influencer community
• Work with content teams/external agency to develop and manage library of marketing materials, white papers, web site content and presentations to promote product portfolio

Manager, Carrier Access Sales Resume Examples & Samples

• Contribute to the Spectrum Enterprise mission of becoming the service provider of choice for enterprise-class network and IT solutions
• Assist in researching, developing and implementing sales strategies to gain new market share in the carrier / wholesale market segment
• Formulates sales plan for last mile access and carrier NNI opportunities
• Compiles key data business case approvals
• Manage CAE’s through coaching, counseling and training to achieve sales quotas
• Engage in analysis of Key Sales Performance Metrics for CAEs to identify and quantify performance gaps
• Ensure that the carrier sales team is correctly activated, with all necessary training and communication material for assigned team and territory
• Review and approve monthly commissions and bi-weekly time-sheets prior to submitting to Sales Operations and Human Resources
• Coordinate customer presentations and proposals for the benefit of the Carrier Access Sales channel
• Develop and maintain a hiring funnel for new CAE’s as required to keep up with prospect demand or CAE turnover
• Ensure that CAE’s are adequately trained in all phases of fiber-based services and internal pre-sales and post-sales processes

Carrier Readiness Enterprise Analyst Resume Examples & Samples

• Data collection and subsequent earned value management analysis to measure: planned value, earned value, actual cost, schedule performance index and cost performance index to support current requirements across manpower, ship operations and ship maintenance
• ­Analyzes business or operating procedures to devise the most efficient method of accomplishing the work
• ­ Plans the study of work problems and procedures, gathers and analyzes data, organizes and documents findings of studies, and prepares recommendations for implementing new systems, procedures, or organizational changes
• ­Collates information into meaningful reports and presentation material
• ­Develops monthly metrics data, review and analysis geared toward improving business processes
• ­Performs data management of database tables, data elements, reports, and other entities contained in reporting systems
• ­Analyzes project requirements including program scheduling, critical path analyses and project support/resource requirement determination. Fully participates in impact studies, cost/benefit analyses, dependency models, and employs appropriate project tracking methodologies
• ­Bachelor’s degree in a related discipline from an accredited college or university. In addition work toward a Master’s degree in related discipline from an accredited college or university is to be considered favorably
• ­A minimum of eight (8) years of experience performing the foregoing functions in a complex and technically demanding project or task environment, including a minimum of three (3) years of direct experience in the specific domain area required. Experience as a Commissioned Officer, senior enlisted or senior level DoD government is desired. Additional corporate management experience is desired
• Must be a US Citizen with a Secret clearance at the time of employment and maintain that clearance throughout employment

Carrier Experience Coordinator Resume Examples & Samples

• Understand JBHT carrier requirements and effectively monitor implementation of carrier in our system
• Assist in nurturing and improving carrier relationships with regard to acquisition and retention of carriers
• Document and understand carrier diversity as it relates to culture, language and cultural preference
• Monitor effectiveness of current Carrier Experience Coordinator programs and identify process improvements and changes when necessary
• Partner with brokerage groups to encourage and improve carrier experience to positively impact carrier retention
• Build and maintain successful relationships across all business segments at multiple levels
• Understand and document carrier preference and operational needs
• Occasional long, irregular hours
• Two or more years of professional related experience required
• Advanced Microsoft Excel skills required
• 10+ years of commercial experience developing new business in wireless or cable internet/TV or related markets
• Experience creating, negotiating, and deploying new models and value in partnership with senior execs at other entities
• Understands carrier and MSO offers, economics, and industry business practices
• Knowledge of mobile smartphone/tablet products and market trends

Indirect Carrier Channel Resume Examples & Samples

• Manages indirect dealer and agent and distribution relationships
• Develops proposals, negotiates terms and executes programs to drive sales and promotions
• Manages product roadmap at customer including new product sell in
• Monitors supply and demand, changing trends, and competitive factors and adjusts programs and promotions as necessary
• Drives access to decision-makers through valued interactions and leveraging relationships
• Attend customer meetings and events, travel up to 50% or as needed
• Works collaboratively with cross functional team in marketing, operations, finance and business operations
• Excellent interpersonal, organizational, presentation & communication skills
• Ability to work well in a dynamic, fast-changing environment
• Analytical mindset to evaluate ROI and negotiation skills
• Prior channel management or account management experience a plus
• Knowledge of the US wireless carriers and distributors a plus

Ocean Carrier Booking Resume Examples & Samples

• Basis the feedback from other stakeholders on the responsiveness, accuracy and capacity to handle contingencies – seek feedback on a bi-weekly basis
• Handle responsible operation independently
• Productivity target: 10% increment; OT target for group members: less than 9 hours/HC/month
• Service failure target : 0
• Target for data quality: 100% in figures we provide to other stakeholders
• Basis the benchmark with competitors cost picture
• No capacity failure
• Ensure the performance appraisal forms in place
• And as per the feedback from the stakeholders
• Work closely with Regional Carrier Management Team on carriers’ rate & service
• Work closely with Commercial team on local tenders and global tenders assigned by Regional office
• Grasp market intelligence related
• Initiate product developments to support sale/volume growth together with other internal resources/collaboration
• Receive bookings from customer service daily
• Place booking with carriers daily, while taking into account the objectives of the role
• Ensure that booking within the allocated space confirmed by carriers, and not rolled to the next vessel
• Work with carriers to ensure equipment is sufficient for all bookings
• Monitor carrier performance, conduct weekly performance review with core carriers for the Vietnam to designated trade, and agree on actions to resolve deficient performance
• Monitor mid to long-term usage versus allocation for Vietnam and request APA Allocation Manager to rebalance of allocations whenever necessary
• Develop an in-depth understanding of carrier string routings, vessel capacity and Damco’s allotment
• Develop an in-depth understanding of Damco’s loadings and shipments to the designated trade and optimize operating costs
• Work closely with customer service / sales team in order to meet external customer’s satisfaction
• Support customer service to work with carriers and solve ad-hoc issues
• Prepare operational reports assigned by Team Leader / Manager
• Put our group’s values on the top

Solutions Engineer, Carrier Sales Resume Examples & Samples

• Work in conjunction with our Carrier Sales Team as the lead technical representative during the pre-sales process
• Deliver detailed, comprehensive software demonstrations to prospective customers onsite, online, and via telephone
• Work in a challenging, fast-paced environment to provide expert knowledge of our software products and implementation methodology
• Assess prospective customers’ business and technical needs and design complex software solutions to meet those needs
• Prepare estimates, proposals, and scopes of work for large software implementation projects
• Work with product management and engineers to understand Benefitfocus’ product offering and technical architecture
• Travel up to 50% in support of sales engagements
• Assist in the completion of functional and technical responses for RFI/ RFP&#8217
• Experience demonstrating complex application functionality and designing customer-specific software solutions for large enterprise deals
• Knowledge of enterprise-level software technology, including server hardware, networking, web applications, electronic data exchange, and service -oriented architectures
• At least 3-5 years general software industry experience
• 2+ years experience selling both enterprise-scale software products and services

Motor Carrier Program Specialist Resume Examples & Samples

• Experience providing quality customer service in a fast-paced, team-oriented environment
• Knowledge of business English and mathematics; office procedures and computer concepts
• Demonstrated ability to apply mathematical concepts and to calculate and verify tax and fee computations
• Effective oral and written communication skills including the ability to compose business correspondence; read, explain, and apply standards and requirements
• Experience using office equipment such as printers, fax, computers, laptops, calculators, scanners etc
• Demonstrated ability to read, interpret, apply, and articulate laws, rules, regulations, policies and procedures pertaining to the licensing, tax, and operational requirements of motor carriers
• Ability to adapt to changing work demands and environments; to manage multiple assignments simultaneously; to work under pressure during peak workload periods
• Experience using Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• High school graduate, post high school training/education enabling possession of the above knowledge, skills and abilities
• Prior motor carrier, IFTA, and/or IRP knowledge
• Experience in accounting principles and practices (reconciliations)
• Graduation from an accredited college or university with course work in business administration or related field. A combination of related training and education may substitute for education
• Prior Team Leader work experience

Carrier Sales Manager, ATS Resume Examples & Samples

• Build a high performance linehaul execution team
• Develop relationships with strategic carriers and Amazon suppliers to improve the loaded efficiency of our internal assets
• Proactively monitor Linehaul activity to identify, address, and prevent potential issues
• Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Sort Centers, Fulfillment Centers)
• Ability to translate customer service requirements into logistics requirements
• Lead initiatives to optimize transportation lead times, costs and service levels
• A completed Bachelor’s Degree from an accredited university, or 2+ years Amazon work experience
• 7-10 years experience in Transportation or Supply Chain Management functions
• Experience managing a division, department or Transportation/Logistics team
• MS Office experience required, with advanced level in Excel (v-lookup, pivot tables, macros, etc.)
• Degree in Logistics, Transportation or related field
• 10+ years work experience in logistics/transportation industry. Work in a dispatch, brokerage or driver management capacity is a plus
• Data management & data quality control experience with experience pulling and analyzing large sets of data
• A self-starter who loves data and who enjoys spotting the trends in it!

Seafreight Carrier Booking Operator Resume Examples & Samples

• Handle daily booking with carrier local smoothly and effectively
• Arrange container manifest , container loading plan & verified gross mass data collecting and transmission exactly
• Communicate effectively and pro-actively with teams and carriers
• Pro-actively reminder bill of lading shipping instruction sending within the time provided
• Tackle amendments about booking / block code / bill of lading between internal teams and external parties highly efficiently
• Print carrier's bill of lading on time
• Finish all tasks in company system in daily work
• To comply with instructions given by team leaders and management team, and follow given disciplinary guidelines
• To understand and follow the Kuehne + Nagel's data quality request, as well as reach a high standard of practice
• Complete the task assigned by manager temporary
• 2 years of experience in an operation position in the forwarding industry
• Good command of seafreight forwarding knowledge and general export procedure
• Self-motivated, high sense of responsibility and integrity, good communication skill and teamwork

Lead Carrier Disputes & Collection Analyst Resume Examples & Samples

• Drives and oversees the collections process including identification and escalation of collections issues
• Develop a sustainable, scalable collection process
• Liaison to upper management, legal and regulatory on all carrier collection issues
• Oversees the completion of projects or assignments, including planning, assigning, monitoring, and reviewing progress and accuracy of work, evaluating results, etc
• Works to ensure open, robust, and highly functional relationships with Cox Business, network engineering, legal and regulatory, finance, and field operations
• Manage bankruptcies and settlements within the CABS system
• Develop and produce monthly metrics for collections and communicate with upper management
• Develop reports and provide support to finance on monthly revenues billed for book close
• Develop reports and provide support to finance on monthly collection issues/non-pays to ensure we have reserved properly
• Responsible for creating and maintaining process documentation for Carrier Collections
• Identify and implement improvements in collection processes
• Work with finance to explain revenue fluctuations, their causes and how they affect financial statements
• Drive and oversee the administration of the dispute database and upload process
• Development of long term strategy for Dispute Management
• Knowledge of AMA, SONUS and Call Detail Records (CDR)
• Manage process to ensure compliance with Cox Business Credit Policy in conjunction with dispute credits
• Develop and produce monthly metrics for disputes and communicate to upper management
• Work with analysts to identify and implement improvements in the dispute process
• Interface with regulatory for Interconnect /MSA/Tariff interpretation and verification
• Develop monthly reports for finance for disputes requiring reserves
• Liaison with Accounting, CB Finance and corporate Finance for carrier disputes
• Track root cause of disputes and work with appropriate areas of the business to eliminate issues causing disputes and document findings
• Understand the effects of Interconnection Agreements/Master Service Agreements/Access Tariffs on billing
• Coordinate work efforts with other internal departments
• Assist with management of routine Carrier billing operations
• Admin for team SharePoint Site
• Team Lead/recent experience leading or managing a team/project
• Proficient in Microsoft PowerPoint
• Proficient in Microsoft Access Database
• Strong mathematical skills and ability to develop and apply algorithms to a situation
• Intermediate understanding of financial and accounting principles

Director, Carrier Retail Solutions Resume Examples & Samples

• Increase sales effectiveness of all retail sales associates
• Improve year over year accessory sales across all retail locations
• Assess current tools used in different markets and consolidate and standardize for optimal sales effectiveness and results
• Gain synergies by adopting best practices and avoiding mistakes from the past; share learning and best practices
• Support regions in Retail Service offers for OEM’s
• Share the vision, strategy and Brightstar’s values and motivate all teams; articulate vision to their stores and builds and motivates teams to maximize sales and profitability
• Ensure retail sales targets are achieved; monitor geographic P&L
• Analyze market’s KPIs and identify priority actions to achieve targets and business growth
• Manage business relationships on a regional and local level to support channel goals, and communicate productivity statistics to local and regional staff
• Travel regularly to markets and retail stores to identify and evaluate new opportunities
• Follow-up on specific After Sales key performance indicators and client feedback
• Supervise members of Regional Retail team and ensure they are providing appropriate action plans and initiatives to support the regions
• Evaluate performance and give regular and appropriate feedback
• Develop and monitor incentive and compensation program effectiveness
• 10+ years’ experience in Telecommunications industry or fast moving consumer goods distribution in a retail setting and in a leadership capacity leading and motivating a large and diverse workforce
• Bachelor’s degree in business administration, marketing, management or related discipline; MBA preferred
• Retail Management experience preferred
• Indirect Channel management preferred
• Assertive and pragmatic; operates with speed and flexibility
• Team player who can build rapport with a diverse range of business partners
• Outstanding interpersonal skills and the ability to communicate and interact effectively with clients and business leaders at all levels
• Hands-on, energetic manager with entrepreneurial spirit
• Ability to work on multiple projects with changing priorities; ability to direct work of team to maximize efficiency

Carrier Customer Success Manager Resume Examples & Samples

• Build and maintain relationships with a portfolio of Employer customers through all stages of the customer lifecycle; Manage customer relationships to maximize desired outcomes for the customers while increasing customer satisfaction and retention
• Stay abreast of industry and technology trends; Educate and advocate for customers on the basis of these trends
• Demonstrate effective command of Benefitfocus governance and decision-making processes, products/solutions, organizational structures, and technology infrastructure
• Lead the internal Benefitfocus team on behalf of the customer, motivating the team, coordinating across departments, anticipating and addressing needs, and ensuring the highest possible quality of work generated by the team
• Drive annual open enrollment success with customers, partnering with each customer to develop actionable steps with assigned owners, timelines and measurements while anticipating and removing roadblocks and orchestrating multiple resources
• Successful experience managing a portfolio of customers consisting of companies with a high-level of complexity, focus and intensity
• Focused on establishing, maintaining and growing broad and deep relationships within each customer account
• Ability to uncover how a customer defines success and align that vision with the Benefitfocus solution to support a long-term mutual partnership
• Anticipate, identify and meet customers’ needs
• Develop strategies that drive success through delivering value and insight relevant and unique to each customer
• Facilitate customer meetings that measure progress and business impact; Some travel required
• B.S. or B.A. required
• 7+ years’ experience in Customer Success, Account Management or Back-to-base Sales roles
• Industry knowledge and experience highly preferred: Insurance, Benefits Administration, Benefits Consulting, SaaS, Healthcare, BPO
• Customer Satisfaction: Ensure maximum customer participation in relationship and transactional surveys; follow established closed-loop follow up processes to ensure resolution to any issue causing dissatisfaction
• Customer Retention Rates: Meet or exceed targeted customer retention metrics
• Regular and Proactive Communication: Participate in and drive quarterly business reviews to analyze support for each customer, agree on action plans for any outstanding issues to drive resolution, and provide insight on upcoming release features that will add value for the customer
• Open Enrollment Success: Drive the project planning for Open Enrollment and ensure that all milestones and key deliverables are accounted for and managed for a smooth OE experience for members and carrier partners

Account Executive Senior, Carrier Resume Examples & Samples

• Grow account revenue base within assigned account module
• Develop and execute carrier strategies to drive revenue
• Establish and maintain relationships at a high level within each account
• Work in alignment with Frontier Values and Guidelines
• Document, create and maintain customer contact plan and progress of contracts and revenue opportunities. Enter BDT’s, prequal opportunities and help train customers as needed
• Assist with contract negotiation
• Network Engineering - As the lead on complex sales initiatives, National Account Manager’s will engage Sales and Network Engineers to understand customer requirements and application to create and present solutions to win deals
• Installation Department - Work closely with project managers to help ensure Frontier delivers services on time and as requested
• Billing/Customer Service - Work closely with project managers to help ensure Frontier is properly billing for requested services. Assist the Billing group as needed
• Business Planning - Work closely with product marketing, sales and network engineering, and sales leadership to ensure Frontier meets the required ROI for services rendered and revenue is properly budgeted for
• Project Management and Order Provisioning - Respond to customer requests regarding order issues and escalation procedures
• Extensive enterprise or carrier sales experience (minimum of 7 years) and achieving quota
• Excellent communication skills - strong written (including editing) and verbal / presentation communication skills
• Successful in multi-tasking, with experience in bringing sales opportunities and projects to completion. Ability to perform as a strategic thinker as well as a tactical performer with long-term objectives
• Successful in leading a work team or teams towards common goals that result in revenue generation
• Ability to learn multiple systems and tools to support day to day needs to customers

Motor Carrier Inspector Resume Examples & Samples

• Communicate effectively, verbally and in writing, with fellow employees and the general public
• Listen, comprehend and respond to fellow employees and general public via telephone or in person
• Knowledge of dyed fuel
• Basic mathematical calculations
• Read and write comprehensively
• Visually inspect driver’s license, registrations, permits, medical card, etc
• Measure axles, inspect tires, climb on and crawl under and around trucks
• Stand, walk, bend, squat, stoop, twist, reach with body, arms and/or legs, lift, pull and shovel snow
• Manages and audits transportation system configurations
• Produces and communicates transport plans/forecasts on daily and weekly basis
• Supports the Operations Planning (OP) Process for performance and costs
• Prepares and leads recurrent Ops calls, daily business reviews, WBRs, QBRs, CS workshops
• Manages Transportation related escalations
• Advises Amazon leadership team proactively of critical situations such as poor weather and industrial action along with the expected impact and mitigation actions planned
• Promotes safe working practice, achieve and maintain high standards of health and safety
• 3-5 years of experience gained in the Transportation sector, preferably within the Spanish parcel carrier network, ideally in a similar role in a fast-paced environment
• Fluent written and spoken Spanish and English, ability to write reports
• A flexible and proactive approach
• Six Sigma/Lean experience

Carrier Services Account Manager Resume Examples & Samples

• Manage the relation with existing Accounts portfolio
• Uncover new opportunities with both existing and new Carrier Accounts
• Work with TTB to establish Voice Interconnects with Partners Accounts
• Monitor international locations routing and negotiate rates for cost reduction
• Pricing and rates management within Carrier Services
• Negotiate and implement Bilateral deals and soft deals
• Monitor and finalize end of deal periods
• Negotiate Shortfalls/Grace period in Bilateral deal
• Liaise with Finance on Bilateral results/forecast
• Help in dispute resolution on commercial level
• Hit Sales and Delivered Revenue Targets
• 5 to 10 years of Logistics/Supply chain management experience in transportation, distribution, eCommerce and/or freight management
• Excellent communication, writing and presentation skills
• Working knowledge of MS Office suite (Word/Excel/PowerPoint) and integrated software applications
• Demonstrated ability to perform financial analysis

Carrier Representative Resume Examples & Samples

• Process payments for prepaid fuel card customers via email and phone
• Provide customer service and account management for U-Knighted customers
• Track load in transit using TMW software
• BS Degree in Business, Marketing, Supply Chain Mgmt. or Sales preferred
• 1+ year of successful customer service preferred
• Competitive, self-motivated, and driven to be successful
• Impeccable follow-through and commitment to high-level customer service
• Outgoing and energetic telephone skills
• Proficient in computer related software
• Bachelor's degree. (Business/Logistics/Supply Chain preferred, but not required)
• 2 to 5 years of Logistics/Supply chain management experience in transportation, distribution, eCommerce and/or freight management. Experience with FTL, LTL, Intermodal and small parcel preferred, but not required
• Superior organizational skills and ability to perform detailed analysis are required

VP, Carrier Sales Resume Examples & Samples

• Managing a team of sellers who sell all Vertafore products and services into the field accounts, delivering profitable growth
• Develop and execute on Vertafore sales strategy for the field accounts with a solid understanding of the marketplace and customer’s strategic directions
• Develop strong relationships with key senior decision makers and influencers within the industry
• Develop plans and strategies for developing business and achieving the company’s sales goals
• Manage a detailed and accurate sales process and forecast
• Coordinate with Sales training, programs that enables your team to achieve their potential and support company sales objectives
• Exceed customer expectations and contribute to a high level of customer satisfaction
• Hire and develop your team
• Monitor customer, market and competitor activity and provide feedback to company leadership team and other functional areas
• Work closely with the marketing function to establish successful programs
• Leadership in driving long term strategic planning for market, compensation, territory planning, account planning
• Coach/mentor team focused on top talent and removal of non-performers efficiently
• Build and lead a top grade sales team. Ensuring the best possible talent (A players) at each level
• 10+ years experience
• Product or market management experience in the business-to-business software or services arena. Experience within a multi-dimensional operating environment is essential (i.e., not a mono-line, single market environment); experience within the financial services arena and/or within the small business arenas would also be helpful
• Prior experience in the insurance industry strongly preferred

SVP Carrier Sales Resume Examples & Samples

• Build new carrier relationships – A key measure of success of the SVP of Carrier Sales role will be to increase the number of carrier relationships through new sales and establishing a contractual relationship with its Affiliate Company
• Increase the Affiliate Company’s product offering with existing carriers – This role will establish relationships with carriers that its Affiliate Company has an existing a relationship. Increasing the overall revenue and account penetration will be measured monthly
• Define carrier sales strategy – Defining and implementing the carrier sales strategy will be crucial to the short and long-term success of this position
• Coordinate and attend carrier conferences – To increase its Affiliate Company’s brand awareness among national health insurance carriers, this role is responsible for coordinating and attending carrier conferences
• Coordinate activity with the GPO – This role will be responsible for coordinating sales and communication strategy with the BCBS Association GPO. The GPO is the Affiliate Company’s main source of carrier RFPs and new carrier leads; cultivating this relationship is critical. Also, defining the go-to-market strategy with the GPO will require executive-level communication abilities
• Directs the department including interviewing and hiring employees following required EEO and Affirmative Action guidelines and ensuring employees receive the proper training. Conducts performance evaluation, and is responsible for managing employees, including skill and career development, policy administration, coaching on performance management and behavior, employee relations and cost control

Carrier Sales Resume Examples & Samples

• Ability to multitask in an active environment
• Driven and competitive nature
• A backbone for negotiating, and the ability to handle conflict

Mail Carrier id Resume Examples & Samples

• Processes all types of incoming mail accepting, sorting, and boxing the incoming U.S. Mail and shipments via other carriers according to Mail Services, the Postal Service, and other carriers’ guidelines, procedures, goals, and deadlines
• Processes UPS, Federal Express and US postal service materials following all applicable rules and regulations, and maintaining appropriate records
• Operates mail truck or van in order to transport materials
• Provides basic customer service regarding postal service questions and general troubleshooting
• Performs basic office duties such as preparing mailings
• Maintains records or logs of operations
• May assign/delegate work assignments and smaller projects to student workers and/or temporary employees; may encourage teamwork and group efforts; may troubleshoot problems and issues commensurate with relevant experience
• Valid Maine driver’s license is required
• Demonstrated experience performing routine, detailed work in an accurate and organized manner in order to apply UPS, Federal Express and US postal service rules and regulations, and to prepare/maintain related records
• A commitment to understanding and applying safe work methods while maintaining a sense of purpose in completing tasks in an efficient and timely manner
• Demonstrated oral and written communication skills, and the interpersonal skills to work effectively and cooperatively with coworkers, supervisors, the campus community, and external clients and customers in a pleasant and proactive manner
• Experience providing exemplary customer service and a commitment to understanding and exceeding customer expectations with a cheerful sense of urgency

Mail Carrier Resume Examples & Samples

• Retrieve and deliver interdepartmental communications, mail, and packages following an established route and procedure
• Receive and sort mail and packages
• Acknowledge receipt of "special handling" items by completing appropriate forms
• Forward misdirected mail and/or packages to proper locations
• Check outgoing mail for completeness and conformity to administrative regulations
• Sort and place mail into student mail boxes
• Graduation from high school or an equivalent combination of technical training and experience is necessary
• Occasional lifting of less than 25 pounds is required

Mobile Carrier Grand Opening Resume Examples & Samples

• Enthusiastically represent Mosaic and its products
• Engage and excite consumers, while educating and training them the products’ key features and service offerings
• Have a personal excitement about the products and brand
• Provide feedback on customer interactions and comments
• Maintain working knowledge of all client products in order to be a subject matter expert
• Other duties assigned
• Previous promotional experience
• Outgoing, enthusiastic and energetic
• Comfortable educating and sharing product feature and benefit information with customers
• Ability to be Independent and motivated
• Ability to get to and from the site is required as site location
• Ability to work the entire event schedule

Carrier Sales Manager Resume Examples & Samples

• Manages and supervises a sales team. Assists staff with complex issues; supporting and developing team members and taking corrective action when necessary
• Hires, trains, coaches and monitors staff productivity and quality
• Reviews current market conditions and performs risk planning with the Management team
• Works with others to develop programs and process to increase carrier adoption and carrier retention
• Assists the Director with strategic planning and risk assessment
• Proactively searches for issues and resolves them before they can escalate
• Collects data, compiles reports and evaluates trends
• Develops new, improved procedures around current workflow processes and identifies potential issues
• Other projects and tasks as assigned
• High School Diploma required and some college preferred
• Three (3) years of experience in customer service required with automotive experience preferred
• General automotive knowledge required
• Basic Microsoft applications experience required, along with Salesforce, Lamons, Kronos and MOS experience preferred
• Higher level conflict resolution and customer service skills required
• Ability to work alone and self-manage
• Ability to delegate to, direct and motivate others
• Must exhibit strong team player attributes with the ability to multi-task and prioritize

Carrier & Performance Manager Resume Examples & Samples

• Support relevant new lanes and new product launches by defining SLA/KPI with Carriers that add values to customers and/or Amazon
• Jointly design and implement optimal operation models for different customer segmentations (e.g., FBA, Retail, Devices, etc.), service level agreement (SLA), service models (fulfill to order vs. fulfill to stock), and Inco Terms. Seek synergies in these varieties for operational efficiency gain
• Ensure that carriers perform to agreed operating standards and that volume allocations to the carriers are managed accordingly. Where carriers are not performing this is to be escalated within the AGL Procurement team to contractually engage
• Identify, implement and continuously improve logistic and operations metrics to detect & remove defects and improve the overall experience for our internal and external customers
• Define and own import/export operations KPI and metrics for the new reshaped EU flows (Ocean, Air freight, Small Parcels). Proactively manage the in-scope OTIF (On-Time-In-Full) performance with scalable operational capability in place
• Drive the weekly/monthly/quarterly calls with Carriers and LSP in order to review their performances and own the corrective actions, wherever needed
• Identify and drive cost reduction opportunities for import operations via improved LSP efficiency and reduced ad hoc charges
• Support the development of SOPs, guidelines and new processes mapping
• Support procurement team’s sourcing of relevant LSPs
• Support market research, Request for Information, Request for Quotation process to source new carriers where the existing carrier pool is insufficient/poor performing
• Collaborate on new Project ensuring Amazon requirements are communicated & executed by Carriers and LSP
• Support the Operations Planning (OP) Process and goal settings
• Support in the annual volume forecast and peak plan based on carrier capacity, performances and capability issues ahead of the needs. Drive LSPs’ service reliability and flexibility. Identify at-risk operations and develop/execute contingency protocol to minimize service failures
• Bachelor’s degree in supply chain, import/export management, trade compliance, logistics or similar field
• Expert knowledge in major trade lanes and core cross-border ship modes (ocean, air, express parcel). Working knowledge of landside operations, customs regulation, tariffs, rates, and carrier management
• Proven track record to manage vendors and third party logistics providers to drive their performance
• Strong analytical thinking, data management, ability to convert strategy to operation, continuous improvement capability, project management skills, sensitivity to details, and organizational skills
• Excellent written and verbal communication skills to peers and senior leadership teams
• 2+ years of experiences with Amazon Operations, Supply chain, Transportation or Procurement
• Multi-language skills is preferred (Chinese, German, Italian, Spanish, or French)
• Previous managerial experience with proven positive influences and delivery of high quality results

Carrier Operator Resume Examples & Samples

• 45% Monitor, coordinate and improve utilization of all truck supply chain needs within the business. Negotiate freight rates/fuel surcharges. Coordinate internally and externally to ensure no interruptions to both internal and customer production capabilities. Adapt quickly to changes in commercial or operational conditions and utilize knowledge of freight/basis spreads in order to best serve the customer and lower overall transportation cost. Maintain and develop relationships with carriers to most cost effectively manage commercial business and communicate with drivers. Utilize information systems such as Lynx and Meal Loadout
• 25% Interact with customer’s supply chain team to schedule customer loads/unloads in coordination with internal functions. Perform customer service tasks and assist merchandising team in efforts such as contract pricings, scheduling assistance and entering load out numbers. Manage customer profiles in Meal Loadout. Insure profiles have proper Consignee, route, delivery terms and weight restrictions. Provide priority/shipping instructions to loaders/unloaders. Provide plant operators with necessary load/unload information
• 15% Assist in execution of overall commercial strategy, including the further development of fob trucking programs. Serve as a resource to identify trends in local truck market and proactively seek commercial opportunities to enhance the business. Regularly report truck freight p&l and other transportation metrics as directed
• 15% Shipment execution and regulatory compliance. Following through on tracking/tracing shipments, assist in resolving customer and carrier accounting needs. Insure all carriers are in compliance with external and internal regulations such as insurance requirements, carrier 411 qualifications and abidance of FSMA standards

Global Carrier Manager Resume Examples & Samples

• Bachelor's degree preferably in Business/Logistics/Supply Chain or equivalent experience
• 5+ years of Logistics/Supply chain management experience in transportation, distribution, Ecommerce and/or freight management
• Excellent communication, written and presentation skills
• Demonstrable ability to perform financial analysis
• Travel occasionally to meet service providers and to PB fulfillment centers

Airfreight Carrier Management Manager Resume Examples & Samples

• Ensure that sales and customers’ rate requests are fulfilled
• Maintain full and complete knowledge of our freight forwarding
• Ensure that our rates are competitive and sellable in the market
• Ensure that rate enquires are responded to on a timely basis and as per given deadline
• Give on-time feedback to global or area tenders
• Ensure to maintain & monitor buying rate database without additional cost affected to a shipment caused by mis-update of the rate / surcharges
• Monthly report to Airfreight Manager & commercial team for market update, competition, rate changes, sellable prices and volume delivered
• Monthly management market intelligence report to APA Region office & Airfreight Manager
• Assist Customer Service to deal with airlines / suppliers for smooth operations
• Arrange Credit Agreement with core airlines / main suppliers
• Monthly procurement report to Airfreight Manager
• Assist Hanoi and Cambodia branches to deliver the budget
• Put group’s value on top
• Prepare operational report assigned by Air Product Head
• Carry out ad-hoc tasks assigned by Air Product Head
• Endeavour cost savings by driving BUP / consolidation

Carrier Integration Analyst Resume Examples & Samples

• Own the partner relationship for high profile Benefitstore partner carriers
• Assist with the vetting process of potential new Benefitstore partner carriers
• Onboard and certify new Benefitstore partner carriers
• Lead managed benefit and web service technical integration projects for new and existing partner carriers via teleconference and face to face sessions
• Create innovative solutions that balance the needs of Benefitstore partner carriers and Benefitfocus for voluntary benefit integrations
• Develop technical processes for both internal teams and external teams
• Write technical requirements documents outlining integration processes
• Serve as the operational liaison between partner carriers and internal Benefitfocus teams
• Develop relationships with internal parties as well as external software and insurance provider technical leads
• Technical problem solving and solutions consulting
• BA/BS degree or equivalent
• Advanced Excel a plus
• Knowledge of programming in Excel a plus
• PHR/CEBS/GBA a plus
• Producer’s license a plus
• Must possess exemplary business and professional speaking/writing skills
• Must be an analytical thinker with a passion for figuring things out; creative problem solving is key
• Must be an independent worker that thrives in a fast, changing environment
• Must be able to work across different departments with both internal and external customers
• Must possess the ability to understand and develop detailed technical process documents
• Must operate well in an environment with unknowns
• Must have the ability to handle multiple tasks simultaneously
• Exemplary organizational skills required
• Generate sales revenue by actively promoting Zayo Networks products and services to targeted account base
• Sells Zayo products to a defined carrier customer base plus new prospects
• Present proposals and manage customers though the sales process
• Maintain current business relationships with customers, securing existing revenue on long term commitments
• Apply knowledge of customers, industry and services to achieve revenue objectives
• Identify, initiate contact with and qualify potential customers
• Track, analyze and report on sales performance and activities in Zayo’s CRM tool and other reporting tools
• Develop accurate and timely forecast of sales opportunities
• Develop and maintain records of customer activity for reporting of sales and forecasts
• Provide accurate and timely information to management
• Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met
• Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision
• Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience
• 3+ years’ experience solution selling into large Accounts
• Existing Carrier contacts, understanding of Carrier Network architecture and OSP
• Demonstrated success & consistency in achieving targeted sales goals
• Exceptional customer service and relationship building / maintaining skills
• Competitive compensation
• Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
• Fitness membership discounts
• Generous paid time off policy including paid parental leave

Carrier Sales / Inside Sales Resume Examples & Samples

• 1-3 year(s) of business world experience, prior sales experience preferred
• Team player who can also produce independent results
• Comfortable working on an open, bustling sales floor that may include noise and distractions

Consumer Offer Lead, Carrier Sales Resume Examples & Samples

• 10+ years of commercial experience in carrier, vendor and/or telecoms business environment
• Understanding of carrier economics with regards to financial reporting, ROI, product costing and ARPU
• Strong data analytical ability with the usage of MS Excel
• Detail oriented with the ability to input, track, measure and analyze multiple variable data sets
• Knowledge of smartphone/tablet products and market trends Possess good customer insight and purchasing behavior
• Self-starter who is able to work independently to develop new areas

Mgr, Carrier Development Resume Examples & Samples

• Secure and manage Cost Effective Carrier Capacity to support the Produce Supply Chain
• Work with transportation invoicing and audit department to resolve issues with regard to payment and rates
• Address carrier performance and develop & implement action plans to improve service
• Work closely with Produce Management including SMS and Produce Marketing Directors, Market Logistics Teams, and other internal teams on Supply Chain activities & initiatives
• Bachelor’s degree from a four year college or university
• 3 – 5 years of experience in the transportation industry
• Able to present data to upper management, suppliers, customers and peers
• Reporting to the Vice President, Carrier Sales , EMEA and with support from the Solutions Engineers Team to identify, develop and close a set of number of named new targets opportunities
• Foster long term strategic relationships with selected Carrier’s by understanding their short and long terms needs
• Preparation and execution of business plans, strategic account plans, monthly progress reports and executive summaries on regional and global level
• Develop and maintain strong sales pipeline, accurate monthly and quarterly forecast to increase visibility of short and long term business opportunities
• Proven in depth, complex system or software or solution sales within Telco ecosystem
• Proven track record in developing New Sales Opportunities within Telco, MSOs and ISPs
• Proven track record in building pipeline and managing sales cycles to constantly over-achieving quarterly and annual quota

Ocean Carrier Manager, Transpacific Resume Examples & Samples

• Negotiate multi-country, multi-customer deals on the respective Route
• Achieve best-in-class rates and services by leveraging our Global volumes
• Support and coach Country Carrier Managers in Carrier negotiations
• Own the Damco Ocean Tariff under scope
• Drive “Damco NVO” initiative to optimize volume on Damco H/B/L
• Origin and Destination RCM work closely together to accomplish optimum conditions on Carrier negotiations
• Support and guide the Global Tender Team with Market knowledge and Ocean Rates/Services
• Work Closely with Regional Capacity Management to ensure we are optimizing used of Core/Tradelane carriers

Carrier Operations Specialist Resume Examples & Samples

• Ongoing collaboration with Liazon Carrier Operations Implementation Project Managers, including ad hoc support as needed
• Support intake of and internal education on carrier and vendor paperwork with a focus on process improvement
• Apply Carrier Operations perspective and standards to early-stage sales functions to ensure smooth client implementations and renewals, including review of proposals and sold cases against offering rules and standard plan inventory
• Monitor sales pipeline reports and compare with inventory in various stages to ensure plans are ready for use in a timely manner
• Manage ongoing data projects with vendor partners and address their needs while maintaining project scope and standards
• Maintain Dynamics data and assist with special projects as needed
• Proactively seek ways to enhance current activities and make suggestions for improvements
• Interface with internal and external stakeholders and communicate professionally within various mediums (E-mail, telephone)
• Handle organization and execution of multiple projects, manage time effectively, and prioritize tasks based on internal and external needs
• Perform duties with minimal direction

Carrier Cooperation Consultant Resume Examples & Samples

• Cooperation with carrier companies and local carrier managers
• Support the Creation of a European carrier network, cooperating with DB Schenker Logistics
• Comparing current Schenker Carrier databases (SAP, Excel lists) with SCA
• Supports Drive4Schenker Programme
• Co-responsible for carrier onboarding
• Co-responsible for carrier profiling management (e.g. size of fleet, type of vehicles, preferred lanes) to enable best match of truck capacity and load offer, as basis for internet based carrier communication
• Provide quality assurance and assist on submitting circuit (T1, Ethernet, Cable, DSL) Add, Move, Change and Disconnect orders
• Submit and test add on voice services; such as 411, caller ID, and 911
• Quote and qualify new and add locations for internal staff and partners
• Order new telephone numbers for existing customers
• Ensure that all clients' milestones and deliverables are met in a timely manner, including time-sensitive orders
• Communicate effectively with partner carriers to ensure orders are completed within SLA
• Keep internal tracking systems up to date

Carrier Review Specialist Resume Examples & Samples

• 2+ years in a support role
• Case management experience or equivalent
• 2+ years outbound call experience
• Ability to complete training in Minot, ND office

Senior Carrier Disputes & Collection Analyst Resume Examples & Samples

• 3+ years experience with carrier collections related to switched and special access billing
• Knowledge of switched and special access services and related operations support and billing
• Experience with the industry standard Carrier Access Billing System (CABS)
• Proficient in Microsoft Excel (including pivot tables, v-lookup, concatenation)

Carrier Alliances Manager Resume Examples & Samples

• Create a business strategy around Service Enablement Platforms in expanding on OnStar functionalities Business aptitude and Technical skills to drive OnStar domain with IOT Accelerator
• Functional understandings and interface level experience on BSS Monetization Platforms
• Business Lifecycle Knowledge to lead Idea-to-Creation & Monetization-to-Evolution processes
• Competence to lead commercial business while Interfacing with Application Based OnStar services
• Business knowledge to strategize OnStar Evolution with CCAP, 5G, Network Densification, SDN/NFV, etc
• Product knowledge to support Business Directions based on Cloud and IT/Network Convergence, New Business/Operating Models & Application Based Services to structure Business Cost Savings
• Strategic understanding to approach OnStar as Cloud Based System Architecture, and align GCCX business directions with carrier business transformation
• Profound knowledge on Jasper, Device Management Platform, CISCO PGW, Ericsson Packet Core, AT&T IOT GW and the overall ICT architecture framework
• Understanding and knowledge of Connected Vehicle cloud that covers Smart Cities, mHealth, Financial Services, Payment Solutions and enterprise echo systems
• Strategic understanding on benchmarking performance based KPI/SLA for Operational Excellence
• Knowledge and experience to evaluate business requirement specification and directing technical teams to translate them into a workable OnStar solution
• To work as a leader in managing GCCX carrier business relationships within and outside the organization. This is while ensuring to generate new OnStar business streams with a focus to grown existing revenue and complement towards core automotive business
• Actively support the product, marketing & commercial domains in launching new services, and also to enhance on existing capabilities
• Establish and maintain strong organizational relationships to support GCCX business with Retail, Enterprise, Commercial, Platform, Marketing, Finance, Legal, Eng. and IT domains, and also establish a mutual strategy with short/mid/long-term business plans and bring new revenue opportunities
• Actively manage external team relationships to deliver efficient and effective end to end strategic business solutions allowing seamless transition from sales to new commercial opportunities
• Evaluate and negotiate the commercial and business conditions with carrier partners, 3rd party providers and contractors. This should involve pricing, legal, commercial, technical and contractual agreements
• Outline strong strategic approach to address regional business limitation, and actively support the regional leaders in bringing measureable savings to the business
• To support your leader in creating new strategic plans around technology and business transformation
• Core experience to evaluate existing business plans and create new business models
• To establish and maintain an environment of trust, respect, empowerment and winning
• Proven business development experience in strategic consulting and business transformation roles
• Excellent relationship building skills and ability to develop strong working relationships across multiple organizational functions with a solid track record of success
• Experience in analyzing large, complex, multi-dimensional data sets with clear focus on outcomes
• Proven business management experience with the ability to organize and manage multiple strategies with different degrees of scale
• Strong decision-making and critical thinking ability; able to develop unique methods of analysis where traditional methods do not yield business results
• 5+ years of wireless/ICT/IT, high tech industry, and/or technology consulting experience
• 5+ years of business development and consultative selling experience – with proven success in ICT
• You ideally have a technical background with business acumen
• Engineering degree in Communications, Electronics, Computing or equivalent
• Business qualifications (MBA, Professional Business Certifications) will be an added advantage
• 10+ years of related experience in ICT industry
• Vendor experience with Ericsson, Jasper, CISCO, Nokia & Mobile Carriers will be ideal
• Working experience in a global business development role

Carrier Information Analyst Resume Examples & Samples

• Research and translate carrier benefit materials into BMLL format. Plan/product types include Medical, Dental Life, LTD & STD
• Interpret benefit plan data to determine the appropriate representation of the products on our online quoting system
• Implement new plan data and maintain benefit data for quoting system
• Administer proper formatting protocols to translate benefit data onto out website, within our designated timelines
• Form relationships to allow for a seamless transition of information. Use proactive measures in all efforts
• Track and monitor workload
• Manage all benefit materials in the Carrier Information Library
• Respond to incoming issues and resolve for internal sales team
• Address incoming issues and resolve promptly for our internal sales team
• Coordinate and interact with programmers on implementations and maintenance
• High School diploma or equivalent, with a minimum of two (2) years benefit related clerical healthcare experience
• Must have at least two (2) years experience working with benefit terminology
• Knowledge of IT functions
• Strong knowledge of the Internet, and Microsoft Office, specifically Excel, Word, and Outlook Exchange; proficient in Adobe Acrobat

Carrier Services Group Resume Examples & Samples

• Ensures that it meets the performance indicators set by the company and / or the CRTC
• Maintains up-to-date knowledge on the products and services offered, business rules and procedures to be applied
• Processes, negotiates and concludes the agreement with the client and ensures that it complies with the company's business rules, applicable conditions, procedures and recommendations established and dictated by regulatory affairs and / or marketing. - Carry out after-sales service activities, invoicing, removals, and general information, solve customer problems or refer them to the service concerned
• Ensuring and maintaining a quality of response to customers by being available and taking steps to communicate with the client in a timely manner
• Process requests for circuits (ex: DS1, EI, IPVPN etc.) and request from Bell Canada "USSO" customers
• Process transaction requests in the PIC / CARE system, DMS AND WEB METHODS
• Responding to requests for portability made entries in systems. (Application by Telebec and Bell Aliant)
• All work related to the demands of competitors

Manager, Carrier Planning & Ops Analysis Resume Examples & Samples

• Managing a team of carrier planners and business analysts, while supporting a 7 day a week operations
• Ensuring that all team members execute business processes accurately and efficiently, with safety in mind and in support of department and corporate standards
• Manage and monitor processes relating to staffing, service provider reviews, and service levels
• Provide daily/weekly/monthly updates as required to Senior Management, both written and verbal, to outline financial and operational impacts of the business supported
• Recommend and implement continuous improvement initiatives that contribute to improvements to service or reduced costs
• Support freight tenders
• Manage service and carrier relationships to include contracts, agreements, operating procedures and business rules
• Create and support open communication between team members, senior management, functional areas and external service providers to ensure CTC goals and service expectations are met
• Post-Secondary degree in Logistics/Transportation/Engineering/Business or equivalent professional experience
• Experience with Transportation operations and processes
• Minimum 5 years of leadership experience
• Ability to manage a diverse and high performing team
• Self-initiating, highly motivated individual who drives for results within a collaborative team environment
• Strong interpersonal and communication skills with the proven ability to positively interact and communicate to all levels of management and staff
• Experience with Transportation management systems
• Passionate, influential leader that can build a credible roadmap, delivers results and can work cross functionally to meet CTC goals
• Bilingual communication and call centre experience an asset

Carrier Experience Leader Resume Examples & Samples

• Build strategic partnerships with JBHT carrier base to meet service and cost requirements – to act as a shipper on behalf of our customers
• Administer carrier compliance metrics throughout carrier base with mutual KPIs
• Foster positive customer and partner carrier relations to retain and grow current business
• Hire, train and develop staff to meet group objectives in regards to customer satisfaction, sales, and operations
• Manage bid process to support both large and small, multi-network bids for consistent capacity
• Network with internal sales and marketing staff to develop and grow business
• Help cultivate the shipper brand for JBHT by informing our carrier community of our services via new technology and bids
• Collaborate with IT/Engineering
• Properly manage risk and maintain financial integrity in all business matters
• Ensure compliance to all local, state and federal (DOT) laws and regulations. See that all compliance issues are planned, updated or resolved daily
• Foster a work environment that promotes J.B. Hunt’s values for people, performance, and ethics
• Moderate travel required

Carrier Sales Representatives Resume Examples & Samples

• Builds strong relationships with and communicates effectively with carriers
• Ability to negotiate competitive rates
• Monitors, tracks, and traces loads covered
• Qualifies carriers prior to setup and loading
• Updates customer sales representative of delays and potential service issues
• Identifies and resolves load issues and problem situations
• Cold calls new carriers
• Meets and exceeds individual and company sales goals

Related Job Titles

letter carrier resume example

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letter carrier resume example with 20+ years of experience

Experienced City Letter Carrier with over 16 years of experience in Customer Service and Delivery. Excellent reputation for resolving problems and improving customer satisfaction.

Enthusiastic Certified Patient Care Tech eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the duties of a certified nursing assistant and training and state certification in phlebotomy , cpr and ekg . Motivated to learn, grow and excel in nursing industry.

• Distributed mail on foot to residences and businesses, delivering to approximately 800-1200 customers per 8 hr.shift.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Sorted and cased approximately 15,000+ pieces of mail each day with high accuracy.
• Operated vehicles and equipment to transport packages and mail pieces.
• Collected mail from letter boxes on specific route both on foot and by vehicle.
• Planned and cased mail in sequence of delivery for designated route.
• Used portable devices to maintain system records by scanning items delivered to homes and businesses.
• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Managed vehicle upkeep for mail deliveries, including regular washes and basic maintenance such as adding air to tires.
• Carried double shoulder bag weighing as much as Number pounds to deliver letters to businesses and apartment buildings.
• Explained postal service policies, requirements and services to residents.
• Worked at front counter to assist with customers' mail-related needs such as setting up post office boxes and shipping packages.
• Provided prompt mail delivery to businesses and residences on specified route.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Collaborated in consults, patient care plan development and patient monitoring.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Participated in musical and dancing, arts and crafts fun activities with patients to boost mood, improve overall memory and provide light entertainment.
• Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Completed all home cleaning tasks, including dusting, washing dishes, laundry and vacuuming.
• Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
• Provided total hygiene care to my patients per shift by assisting with skincare, bathing and toileting.
• Assisted patients with therapy exercises as specified by care team, including walking and range of motion exercises.
• Obtained client medical history, including medication information, symptoms and allergies.
• Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
• Delivered compassionate care and clear communication in handling issues of death and dying.
• Scheduled and accompanied client to medical appointments.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Dean's List Spring 2003

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Resume Overview

School attended.

• Chicago Community Learning Center

Job Titles Held:

• Letter Carrier
• Homemaker Aide
• Independent Contractor/ Homemaker Aide/Health Assistant
• CNA Certificate And Illinois State Board

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