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Knowledge management (KM) is the process of identifying, organizing, storing and disseminating information within an organization.

When knowledge is not easily accessible within an organization, it can be incredibly costly to a business as valuable time is spent seeking out relevant information versus completing outcome-focused tasks.

A knowledge management system (KMS) harnesses the collective knowledge of the organization, leading to better operational efficiencies. These systems are supported by the use of a knowledge base. They are usually critical to successful knowledge management, providing a centralized place to store information and access it readily.

Companies with a knowledge management strategy achieve business outcomes more quickly as increased organizational learning and collaboration among team members facilitates faster decision-making across the business. It also streamlines more organizational processes, such as training and on-boarding, leading to reports of higher employee satisfaction and retention.

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The definition of knowledge management also includes three types of knowledge—tacit, implicit, and explicit knowledge. These types of knowledge are largely distinguished by the codification of the information.

  • Tacit knowledge:  This type of knowledge is typically acquired through experience, and it is intuitively understood. As a result, it is challenging to articulate and codify, making it difficult to transfer this information to other individuals. Examples of tacit knowledge can include language, facial recognition, or leadership skills.
  • Implicit knowledge:  While some literature equivocates implicit knowledge to tacit knowledge, some academics break out this type separately, expressing that the definition of tactic knowledge is more nuanced. While tacit knowledge is difficult to codify, implicit knowledge does not necessarily have this problem. Instead, implicit information has yet to be documented. It tends to exist within processes, and it can be referred to as “know-how” knowledge.
  • Explicit knowledge:  Explicit knowledge is captured within various document types such as manuals, reports, and guides, allowing organizations to easily share knowledge across teams. This type of knowledge is perhaps the most well-known and examples of it include knowledge assets such as databases, white papers, and case studies. This form of knowledge is important to retain intellectual capital within an organization as well as facilitate successful knowledge transfer to new employees.

While some  academics  (link resides outside ibm.com) summarize the knowledge management process as involving knowledge acquisition, creation, refinement, storage, transfer, sharing and utilization. This process can be synthesized this a little further. Effective knowledge management system typically goes through three main steps:

  • Knowledge Creation:  During this step, organizations identify and document any existing or new knowledge that they want to circulate across the company.
  • Knowledge Storage:  During this stage, an information technology system is typically used to host organizational knowledge for distribution. Information may need to be formatted in a particular way to meet the requirements of that repository.
  • Knowledge Sharing:  In this final stage, processes to share knowledge are communicated broadly across the organization. The rate in which information spreads will vary depending on organizational culture. Companies that encourage and reward this behavior will certainly have a competitive advantage over other ones in their industry. 

There are a number tools that organizations utilize to reap the benefits of knowledge management. Examples of knowledge management systems can include:

  • Document management systems  act as a centralized storage system for digital documents, such as PDFs, images, and word processing files. These systems enhance employee workflows by enabling easy retrieval of documents, such as lessons learned.
  • Content management systems (CMS) are applications which manage web content where end users can edit and publish content. These are commonly confused with document management systems, but CMSs can support other media types, such as audio and video.   
  • Intranets  are private networks that exist solely within an organization, which enable the sharing of enablement, tools, and processes within internal stakeholders. While they can be time-consuming and costly to maintain, they provide a number of groupware services, such as internal directories and search, which facilitate collaboration.
  • Wikis  can be a popular knowledge management tool given its ease of use. They make it easy to upload and edit information, but this ease can lead to concerns about misinformation as workers may update them with incorrect or outdated information.
  • Data warehouses  aggregate data from different sources into a single, central, consistent data store to support data analysis, data mining, artificial intelligence (AI), and machine learning. Data is extracted from these repositories so that companies can derive insights, empowering employees to make data-driven decisions.

While knowledge management solutions can be helpful in facilitating knowledge transfer across teams and individuals, they also depend on user adoption to generate positive outcomes. As a result, organizations should not minimize the value of human elements that enable success around knowledge management.

  • Organizational Culture:  Management practices will affect the type of organization that executives lead. Managers can build learning organizations by rewarding and encouraging knowledge sharing behaviors across their teams. This type of leadership sets the groundwork for teams to trust each other and communicate more openly to achieve business outcomes.
  • Communities of practice:  Centers of excellence in specific disciplines provide employees with a forum to ask questions, facilitating learning and knowledge transfer. In this way, organizations increase the number of subject matter experts in a given area of the company, reducing dependencies on specific individuals to execute certain tasks.

Armed with the right tools and strategies, knowledge management practices have seen success in specific applications, such as:

  • Onboarding employees:  Knowledge management systems help to address the huge learning curve for new hires. Instead of overwhelming new hires with a ‘data dump’ in their first weeks, continually support them with knowledge tools that will give them useful information at any time.  Learn more
  • Day-to-day employee tasks:  Enable every employee to have access to accurate answers and critical information. Access to highly relevant answers at the right time, for the right person, allows workforces to spend less time looking for information and more time on activities that drive business.  Learn more
  • Self-serve customer service:  Customers repeatedly say they’d prefer to find an answer themselves, rather than pick up the phone to call support.  When done well, a knowledge management system helps businesses decrease customer support costs and increase customer satisfaction.  Learn more

Companies experience a number of benefits when they embrace knowledge management strategies. Some key advantages include:

  • Identification of skill gaps:  When teams create relevant documentation around implicit or tacit knowledge or consolidate explicit knowledge, it can highlight gaps in core competencies across teams. This provides valuable information to management to form new organizational structures or hire additional resources.
  • Make better informed decisions:  Knowledge management systems arm individuals and departments with knowledge. By improving accessibility to current and historical enterprise knowledge, your teams can upskill and make more information-driven decisions that support business goals.
  • Maintains enterprise knowledge:  If your most knowledgeable employees left tomorrow, what would your business do? Practicing internal knowledge management enables businesses to create an organizational memory. Knowledge held by your long-term employees and other experts, then make it accessible to your wider team.
  • Operational efficiencies:  Knowledge management systems create a go-to place that enable knowledge workers to find relevant information more quickly. This, in turn, reduces the amount of time on research, leading to faster decision-making and cost-savings through operational efficiencies.  Increase productivity not only saves time, but also reduces costs.
  • Increased collaboration and communication:  Knowledge management systems and organizational cultures work together to build trust among team members. These information systems provide more transparency among workers, creating more understanding and alignment around common goals. Engaged leadership and open communication create an environment for teams to embrace innovation and feedback.
  • Data Security:  Knowledge management systems enable organizations to customize permission control, viewership control and the level of document-security to ensure that information is shared only in the correct channels or with selected individuals. Give your employees the autonomy access knowledge safely and with confidence.

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Journal of Knowledge Management

ISSN : 1367-3270

Article publication date: 1 March 1997

Leaders of successful organizations are consistently searching for better ways to improve performance and results. Frequent disappointments with past management initiatives have motivated managers to gain new understandings into the underlying, but complex mechanisms ‐ such as knowledge ‐ which govern an enterprise’s effectiveness. Knowledge Management, far from being a management “fad”, is broad, multi‐dimensional and covers most aspects of the enterprise’s activities. To be competitive and successful, experience shows that enterprises must create and sustain a balanced intellectual capital portfolio. They need to set broad priorities and integrate the goals of managing intellectual capital and the corresponding effective knowledge processes. This requires systematic Knowledge Management. With knowledge as the major driving force behind the “economics of ideas”, we can expect that the emphasis on knowledge creation, development, organization and leverage will continue to be the prime focus for improving society.

  • Economics of ideas
  • Intellectual capital
  • Knowledge creation
  • Knowledge Management
  • Knowledge Management strategies
  • Knowledge processes

Wiig, K.M. (1997), "Knowledge Management: An Introduction and Perspective", Journal of Knowledge Management , Vol. 1 No. 1, pp. 6-14. https://doi.org/10.1108/13673279710800682

Copyright © 1997, Company

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Practitioner's Knowledge Representation pp 1–12 Cite as

Introduction to Knowledge Management

  • Emilia Mendes 2  
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This chapter provides an introduction to knowledge management and the need for organisations to become learning organisations. It also provides examples of how knowledge representation with tool support can be used to help with decision making. Finally, this chapter provides an overview of all the 14 chapters in this book.

  • Knowledge management
  • Learning organisation
  • Tacit knowledge
  • Explicit knowledge
  • Decision making

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Title: an introduction to knowledge management.

Abstract: Knowledge has been lately recognized as one of the most important assets of organizations. Managing knowledge has grown to be imperative for the success of a company. This paper presents an overview of Knowledge Management and various aspects of secure knowledge management. A case study of knowledge management activities at Tata Steel is also discussed

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Parts of the Knowledge Management Essay

Introduction.

Kenneth C. Laudon is an expert in business and its internal and external development. In particular, Kenneth’s degree in economics allows her to relate this skillfully to business and its management issues. That turned a large part of their knowledge into books and articles. In particular, Management information systems: Managing the digital firm is essential to work. This book opens up many important topics that will help improve internal business affairs. Special attention in the book is paid to the concept of knowledge management and the ability to apply it correctly.

Knowledge management is a process during which the company analyzes its organization. The peculiarity of such an analysis is that it first allows company employees to quickly understand most techniques, even those in which they are not involved (Laudon & Laudon, 2020). In addition, an essential role in the process is given to knowledge about what resources the company uses and how it affects the results of employees. Communication skills and working well in a team and with clients are also essential to focus on (Laudon & Laudon, 2020). In this way, teamwork and working with customers are improved.

According to the author, this type of knowledge should primarily improve the efficiency of employees in the company. That happens in the fact that all participants of the company should understand the general processes (Laudon & Laudon, 2020). Employees need to appreciate their contribution to these processes and the results they can achieve together. At the same time, Laudon also says that productivity can increase; it is only necessary to properly inform and train people (Laudon & Laudon, 2020). The correctly presented information will bring about the lack of knowledge and raise awareness.

It is worth considering the main stages in Knowledge management, which are divided into four steps. The first critical stage is acquiring knowledge, which occurs thanks to internal processes. That is, explicit knowledge is all people who can be involved in the company in different ways: customers, suppliers, or partners (Laudon & Laudon, 2020). They all affect the company, mainly when they affect both externally and internally; they are an integral part of such a management process.

The second important step in this chain is creating this knowledge; the main task of such a process is to preserve existing knowledge. A significant thing in such things is to secure all possible data. That is, saving certain information allows people to safely use all actions previously applied (Laudon & Laudon, 2020). In addition, this part of the chain of Knowledge management is directly dependent on the previous one because everything together should create a synchronous symbiosis.

The third stage is the reuse of knowledge, which allows the reuse of old data. On the other hand, such consumption also involves using such knowledge by different people in the company (Laudon & Laudon, 2020). A critical step in reuse is that knowledge should be kept only from a practical point of view, as practice for many companies is necessary. Therefore, companies for which people’s experience is essential can qualitatively apply such experience for further use of knowledge. The last important point in this chain is the exchange of knowledge within the company. The main point is that such sales are often and best made only within the company (Laudon & Laudon, 2020). This point is connected to the previous one because only through the last use and preservation of knowledge can a person make a correct and good exchange.

Knowledge management is an important and necessary process by which a company analyzes its work. Essential communication skills and the ability to work in a team and with clients are critical to presenting knowledge and gaining new ones. Teamwork and customer service are essential in improving efficiency in this chain. In addition, a necessary role in this process is to know what resources the company uses and how this affects employees’ decisions.

Laudon, K. C., & Laudon, J. P. (2020). Management information systems: Managing the digital firm . Pearson Educación.

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"Parts of the Knowledge Management." IvyPanda , 28 Nov. 2023, ivypanda.com/essays/parts-of-the-knowledge-management/.

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  • How to write an essay introduction | 4 steps & examples

How to Write an Essay Introduction | 4 Steps & Examples

Published on February 4, 2019 by Shona McCombes . Revised on July 23, 2023.

A good introduction paragraph is an essential part of any academic essay . It sets up your argument and tells the reader what to expect.

The main goals of an introduction are to:

  • Catch your reader’s attention.
  • Give background on your topic.
  • Present your thesis statement —the central point of your essay.

This introduction example is taken from our interactive essay example on the history of Braille.

The invention of Braille was a major turning point in the history of disability. The writing system of raised dots used by visually impaired people was developed by Louis Braille in nineteenth-century France. In a society that did not value disabled people in general, blindness was particularly stigmatized, and lack of access to reading and writing was a significant barrier to social participation. The idea of tactile reading was not entirely new, but existing methods based on sighted systems were difficult to learn and use. As the first writing system designed for blind people’s needs, Braille was a groundbreaking new accessibility tool. It not only provided practical benefits, but also helped change the cultural status of blindness. This essay begins by discussing the situation of blind people in nineteenth-century Europe. It then describes the invention of Braille and the gradual process of its acceptance within blind education. Subsequently, it explores the wide-ranging effects of this invention on blind people’s social and cultural lives.

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Table of contents

Step 1: hook your reader, step 2: give background information, step 3: present your thesis statement, step 4: map your essay’s structure, step 5: check and revise, more examples of essay introductions, other interesting articles, frequently asked questions about the essay introduction.

Your first sentence sets the tone for the whole essay, so spend some time on writing an effective hook.

Avoid long, dense sentences—start with something clear, concise and catchy that will spark your reader’s curiosity.

The hook should lead the reader into your essay, giving a sense of the topic you’re writing about and why it’s interesting. Avoid overly broad claims or plain statements of fact.

Examples: Writing a good hook

Take a look at these examples of weak hooks and learn how to improve them.

  • Braille was an extremely important invention.
  • The invention of Braille was a major turning point in the history of disability.

The first sentence is a dry fact; the second sentence is more interesting, making a bold claim about exactly  why the topic is important.

  • The internet is defined as “a global computer network providing a variety of information and communication facilities.”
  • The spread of the internet has had a world-changing effect, not least on the world of education.

Avoid using a dictionary definition as your hook, especially if it’s an obvious term that everyone knows. The improved example here is still broad, but it gives us a much clearer sense of what the essay will be about.

  • Mary Shelley’s  Frankenstein is a famous book from the nineteenth century.
  • Mary Shelley’s Frankenstein is often read as a crude cautionary tale about the dangers of scientific advancement.

Instead of just stating a fact that the reader already knows, the improved hook here tells us about the mainstream interpretation of the book, implying that this essay will offer a different interpretation.

Prevent plagiarism. Run a free check.

Next, give your reader the context they need to understand your topic and argument. Depending on the subject of your essay, this might include:

  • Historical, geographical, or social context
  • An outline of the debate you’re addressing
  • A summary of relevant theories or research about the topic
  • Definitions of key terms

The information here should be broad but clearly focused and relevant to your argument. Don’t give too much detail—you can mention points that you will return to later, but save your evidence and interpretation for the main body of the essay.

How much space you need for background depends on your topic and the scope of your essay. In our Braille example, we take a few sentences to introduce the topic and sketch the social context that the essay will address:

Now it’s time to narrow your focus and show exactly what you want to say about the topic. This is your thesis statement —a sentence or two that sums up your overall argument.

This is the most important part of your introduction. A  good thesis isn’t just a statement of fact, but a claim that requires evidence and explanation.

The goal is to clearly convey your own position in a debate or your central point about a topic.

Particularly in longer essays, it’s helpful to end the introduction by signposting what will be covered in each part. Keep it concise and give your reader a clear sense of the direction your argument will take.

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introduction to knowledge management essay

As you research and write, your argument might change focus or direction as you learn more.

For this reason, it’s often a good idea to wait until later in the writing process before you write the introduction paragraph—it can even be the very last thing you write.

When you’ve finished writing the essay body and conclusion , you should return to the introduction and check that it matches the content of the essay.

It’s especially important to make sure your thesis statement accurately represents what you do in the essay. If your argument has gone in a different direction than planned, tweak your thesis statement to match what you actually say.

To polish your writing, you can use something like a paraphrasing tool .

You can use the checklist below to make sure your introduction does everything it’s supposed to.

Checklist: Essay introduction

My first sentence is engaging and relevant.

I have introduced the topic with necessary background information.

I have defined any important terms.

My thesis statement clearly presents my main point or argument.

Everything in the introduction is relevant to the main body of the essay.

You have a strong introduction - now make sure the rest of your essay is just as good.

  • Argumentative
  • Literary analysis

This introduction to an argumentative essay sets up the debate about the internet and education, and then clearly states the position the essay will argue for.

The spread of the internet has had a world-changing effect, not least on the world of education. The use of the internet in academic contexts is on the rise, and its role in learning is hotly debated. For many teachers who did not grow up with this technology, its effects seem alarming and potentially harmful. This concern, while understandable, is misguided. The negatives of internet use are outweighed by its critical benefits for students and educators—as a uniquely comprehensive and accessible information source; a means of exposure to and engagement with different perspectives; and a highly flexible learning environment.

This introduction to a short expository essay leads into the topic (the invention of the printing press) and states the main point the essay will explain (the effect of this invention on European society).

In many ways, the invention of the printing press marked the end of the Middle Ages. The medieval period in Europe is often remembered as a time of intellectual and political stagnation. Prior to the Renaissance, the average person had very limited access to books and was unlikely to be literate. The invention of the printing press in the 15th century allowed for much less restricted circulation of information in Europe, paving the way for the Reformation.

This introduction to a literary analysis essay , about Mary Shelley’s Frankenstein , starts by describing a simplistic popular view of the story, and then states how the author will give a more complex analysis of the text’s literary devices.

Mary Shelley’s Frankenstein is often read as a crude cautionary tale. Arguably the first science fiction novel, its plot can be read as a warning about the dangers of scientific advancement unrestrained by ethical considerations. In this reading, and in popular culture representations of the character as a “mad scientist”, Victor Frankenstein represents the callous, arrogant ambition of modern science. However, far from providing a stable image of the character, Shelley uses shifting narrative perspectives to gradually transform our impression of Frankenstein, portraying him in an increasingly negative light as the novel goes on. While he initially appears to be a naive but sympathetic idealist, after the creature’s narrative Frankenstein begins to resemble—even in his own telling—the thoughtlessly cruel figure the creature represents him as.

If you want to know more about AI tools , college essays , or fallacies make sure to check out some of our other articles with explanations and examples or go directly to our tools!

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Your essay introduction should include three main things, in this order:

  • An opening hook to catch the reader’s attention.
  • Relevant background information that the reader needs to know.
  • A thesis statement that presents your main point or argument.

The length of each part depends on the length and complexity of your essay .

The “hook” is the first sentence of your essay introduction . It should lead the reader into your essay, giving a sense of why it’s interesting.

To write a good hook, avoid overly broad statements or long, dense sentences. Try to start with something clear, concise and catchy that will spark your reader’s curiosity.

A thesis statement is a sentence that sums up the central point of your paper or essay . Everything else you write should relate to this key idea.

The thesis statement is essential in any academic essay or research paper for two main reasons:

  • It gives your writing direction and focus.
  • It gives the reader a concise summary of your main point.

Without a clear thesis statement, an essay can end up rambling and unfocused, leaving your reader unsure of exactly what you want to say.

The structure of an essay is divided into an introduction that presents your topic and thesis statement , a body containing your in-depth analysis and arguments, and a conclusion wrapping up your ideas.

The structure of the body is flexible, but you should always spend some time thinking about how you can organize your essay to best serve your ideas.

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The global pandemic of Covid-19 in 2020 has brought upon an impact to the economy, with high unemployment rate in all countries including Malaysia. Organisations experienced high employee turnover and knowledge loss along with the employees who left them. This impact has beckoned the ever-needed quest of finding experts, with expertise verified from reliable knowledge sources. This paper looks into the design of knowledge map for kXpert framework that humanises the online search for experts, based on the common practice in a knowledge-intensive organisation. The knowledge map is expected to reduce the time and effort of engaging in conversation to get to know a person to verify whether he or she is the right expert in demand. Nevertheless, this knowledge map is only part of the overall framework of knowledge-based information retrieval for expert profiling (kXpert), which provides the guide for the system development at later stage.

Michael Bett

Abstract This paper proposes a system to facilitate exchange of information by automatically finding experts, competent in answering a given question. Our objective is to provide an online tool, which enables individuals within a potentially large organization to search for experts in a certain area, which may not be represented in company organization or reporting lines.

Knowledge Management can be defined as the effective strategies to get the right piece of knowledge to the right person in the right time. Having the main purpose of providing users with information items of their interest, recommender systems seem to be quite valuable for organizational knowledge management environments. Here we present KARe (Knowledgeable Agent for Recommendations), a multiagent recommender system that supports users sharing knowledge in a peer-to-peer environment. Central to this work is the assumption that social interaction is essential for the creation and dissemination of new knowledge. Supporting social interaction, KARe allows users to share knowledge through questions and answers. This paper describes KARe�s agent-oriented architecture and presents its recommendation algorithm.

Internet Research

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  • 04 March 2024
  • Clarification 05 March 2024

Millions of research papers at risk of disappearing from the Internet

You can also search for this author in PubMed   Google Scholar

You have full access to this article via your institution.

Old documents and books stored on shelves in a library's archive.

A study identified more than two million articles that did not appear in a major digital archive, despite having an active DOI. Credit: Anna Berkut/Alamy

More than one-quarter of scholarly articles are not being properly archived and preserved, a study of more than seven million digital publications suggests. The findings, published in the Journal of Librarianship and Scholarly Communication on 24 January 1 , indicate that systems to preserve papers online have failed to keep pace with the growth of research output.

“Our entire epistemology of science and research relies on the chain of footnotes,” explains author Martin Eve, a researcher in literature, technology and publishing at Birkbeck, University of London. “If you can’t verify what someone else has said at some other point, you’re just trusting to blind faith for artefacts that you can no longer read yourself.”

Eve, who is also involved in research and development at digital-infrastructure organization Crossref, checked whether 7,438,037 works labelled with digital object identifiers (DOIs) are held in archives. DOIs — which consist of a string of numbers, letters and symbols — are unique fingerprints used to identify and link to specific publications, such as scholarly articles and official reports. Crossref is the largest DOI registration agency, allocating the identifiers to about 20,000 members, including publishers, museums and other institutions.

The sample of DOIs included in the study was made up of a random selection of up to 1,000 registered to each member organization. Twenty-eight per cent of these works — more than two million articles — did not appear in a major digital archive, despite having an active DOI. Only 58% of the DOIs referenced works that had been stored in at least one archive. The other 14% were excluded from the study because they were published too recently, were not journal articles or did not have an identifiable source.

Preservation challenge

Eve notes that the study has limitations: namely that it tracked only articles with DOIs, and that it did not search every digital repository for articles (he did not check whether items with a DOI were stored in institutional repositories, for example).

Nevertheless, preservation specialists have welcomed the analysis. “It’s been hard to know the real extent of the digital preservation challenge faced by e-journals,” says William Kilbride, managing director of the Digital Preservation Coalition, headquartered in York, UK. The coalition publishes a handbook detailing good preservation practice.

“Many people have the blind assumption that if you have a DOI, it’s there forever,” says Mikael Laakso, who studies scholarly publishing at the Hanken School of Economics in Helsinki. “But that doesn’t mean that the link will always work.” In 2021, Laakso and his colleagues reported 2 that more than 170 open-access journals had disappeared from the Internet between 2000 and 2019.

Kate Wittenberg, managing director of the digital archiving service Portico in New York City, warns that small publishers are at higher risk of failing to preserve articles than are large ones. “It costs money to preserve content,” she says, adding that archiving involves infrastructure, technology and expertise that many smaller organizations do not have access to.

Eve’s study suggests some measures that could improve digital preservation, including stronger requirements at DOI registration agencies and better education and awareness of the issue among publishers and researchers.

“Everybody thinks of the immediate gains they might get from having a paper out somewhere, but we really should be thinking about the long-term sustainability of the research ecosystem,” Eve says. “After you’ve been dead for 100 years, are people going to be able to get access to the things you’ve worked on?”

Nature 627 , 256 (2024)

doi: https://doi.org/10.1038/d41586-024-00616-5

Updates & Corrections

Clarification 05 March 2024 : The headline of this story has been edited to reflect the fact that some of these papers have not entirely disappeared from the Internet. Rather, many papers are still accessible but have not been properly archived.

Eve, M. P. J. Libr. Sch. Commun. 12 , eP16288 (2024).

Article   Google Scholar  

Laakso, M., Matthias, L. & Jahn, N. J. Assoc. Inf. Sci. Technol. 72 , 1099–1112 (2021).

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  1. What Is Knowledge Management?

    Knowledge management (KM) is the process of identifying, organizing, storing and disseminating information within an organization. When knowledge is not easily accessible within an organization, it can be incredibly costly to a business as valuable time is spent seeking out relevant information versus completing outcome-focused tasks.

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    This paper presents an introduction to Knowledge Management and a business case for Knowledge Management, as well as some practical suggestions for building knowledge management systems. PART 1: THE BASICS 1. An Introduction to Knowledge Management - Kevin C. Desouza 2. The Concept of Knowledge - Peter Baloh with Kevin C. Desouza and Scott Paquette 3. The Concept of Management - Jongmin T ...

  4. Knowledge management: an introduction

    Knowledge is the currency of today's economy and the crux of knowledge management, which in turn the lifeline of modern-day organizations. It has been used since 1990s as a tool to achieve sustainable competitive advantages and greater performance, and now, it is becoming an essential asset to sustain organizational competitive advantages and a vehicle for continuous progress and innovation.

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    Knowledge management is the process by which organizations can analyze and use the impact of the collective knowledge of a group. In the world of business, it has been said that knowledge management is the method for the maintenance of a knowledge base or a portal. The specific knowledge of the companies is housed in this portal.

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    1 Introduction to Knowledge Management A light bulb in the socket is worth two in the pocket. — Bill Wolf (1950 - 2001) This chapter provides an introduction to the study of knowledge management (KM). A brief history of knowledge management concepts is outlined, noting that much of KM existed before the actual term came into popular use.

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    Knowledge Management, far from being a management "fad", is broad, multi‐dimensional and covers most aspects of the enterprise's activities. To be competitive and successful, experience shows that enterprises must create and sustain a balanced intellectual capital portfolio. They need to set broad priorities and integrate the goals of ...

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    Abstract. This chapter provides an introduction to knowledge management and the need for organisations to become learning organisations. It also provides examples of how knowledge representation with tool support can be used to help with decision making. Finally, this chapter provides an overview of all the 14 chapters in this book.

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    Summary. This chapter describes basic features of Knowledge Management (KM) and how it helps organizations in their daily functions. KM represents a means by which to capture and monitor ever-developing bodies of intellectual capital, and to promote its leverage by communities of practice. KM promotes practices and technologies that facilitate ...

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    Introduction to Knowledge Management. E. Mendes. Published 2014. Business, Computer Science, Education. This chapter provides an introduction to knowledge management and the need for organisations to become learning organisations. It also provides examples of how knowledge representation with tool…. Expand.

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    Conclusion. Knowledge management is a new management tool which has taken center stage in many organizations. It aims at developing information and knowledge to empower employees and organizational process for better ways of doing business. It aims at high efficiency and effectiveness in an organization.

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    Vătuiu Virginia Elena. Business, Computer Science. 2010. TLDR. The reading of the literature on knowledge management reveals that this term is either used synonymously for information management or for the management of work practices with the goal of improving the generation of new knowledge and the sharing of existing knowledge. 10.

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    Conclusion. Knowledge management is an important and necessary process by which a company analyzes its work. Essential communication skills and the ability to work in a team and with clients are critical to presenting knowledge and gaining new ones. Teamwork and customer service are essential in improving efficiency in this chain.

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    An overview of Knowledge Management and various aspects of secure knowledge management is presented and a case study of knowledge management activities at Tata Steel is discussed. Knowledge has been lately recognized as one of the most important assets of organizations. Managing knowledge has grown to be imperative for the success of a company. This paper presents an overview of Knowledge ...

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  23. (PDF) Introduction to Knowledge Management

    The Role of Artificial Intelligence Technologies in the Implementation of People-Finder Knowledge Management Systems Irma Becerra-Fernandez, Ph.D. Assistant Professor Decision Sciences and Information Systems Florida International University, Miami, FL 33199 Tel: 305-348-3476, E-mail: [email protected] Abstract development of People-Finder KMS.

  24. Millions of research papers at risk of disappearing from the Internet

    More than one-quarter of scholarly articles are not being properly archived and preserved, a study of more than seven million digital publications suggests. The findings, published in the Journal ...