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How to Solve Problems

problem solving skills steps

To bring the best ideas forward, teams must build psychological safety.

Teams today aren’t just asked to execute tasks: They’re called upon to solve problems. You’d think that many brains working together would mean better solutions, but the reality is that too often problem-solving teams fall victim to inefficiency, conflict, and cautious conclusions. The two charts below will help your team think about how to collaborate better and come up with the best solutions for the thorniest challenges.

First, think of the last time you had to solve a problem. Maybe it was a big one: A major trade route is blocked and your product is time sensitive and must make it to market on time. Maybe it was a small one: A traffic jam on your way to work means you’re going to be late for your first meeting of the day. Whatever the size of the impact, in solving your problem you moved through five stages, according to “ Why Groups Struggle to Solve Problems Together ,” by Al Pittampalli.

problem solving skills steps

Pittampalli finds that most of us, when working individually, move through these stages intuitively. It’s different when you’re working in a team, however. You need to stop and identify these different stages to make sure the group is aligned. For example, while one colleague might join a problem-solving discussion ready to evaluate assumptions (Stage 3), another might still be defining the problem (Stage 1). By defining each stage of your problem-solving explicitly, you increase the odds of your team coming to better solutions more smoothly.

This problem-solving technique gains extra power when applied to Alison Reynold’s and David Lewis’ research on problem-solving teams. In their article, “ The Two Traits of the Best Problem-Solving Teams ,” they find that highly effective teams typically have a pair of common features: They are cognitively diverse and they are psychologically safe. They also exhibit an array of characteristics associated with learning and confidence; these teammates tend to be curious, experimental, and nurturing, for example.

problem solving skills steps

As you and your colleagues consider these ideas, think about the last problem you had to solve as a team. First, map out what you remember from each step of your problem-solving. Were all of you on the same page at each stage? What aspects of the problem did you consider — or might you have missed — as a result? What can you do differently the next time you have a problem to solve? Second, ask where your team sees themselves on the chart. What kinds of behaviors could your team adopt to help you move into that top-right quadrant?

problem solving skills steps

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Problem Solving Resources

Case studies, problem solving related topics.

What is Problem Solving?.

Quality Glossary Definition: Problem solving

Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution.

Problem Solving visual

Problem Solving Chart

The Problem-Solving Process

In order to effectively manage and run a successful organization, leadership must guide their employees and develop problem-solving techniques. Finding a suitable solution for issues can be accomplished by following the basic four-step problem-solving process and methodology outlined below.

1. Define the problem

Diagnose the situation so that your focus is on the problem, not just its symptoms. Helpful problem-solving techniques include using flowcharts to identify the expected steps of a process and cause-and-effect diagrams to define and analyze root causes .

The sections below help explain key problem-solving steps. These steps support the involvement of interested parties, the use of factual information, comparison of expectations to reality, and a focus on root causes of a problem. You should begin by:

2. Generate alternative solutions

Postpone the selection of one solution until several problem-solving alternatives have been proposed. Considering multiple alternatives can significantly enhance the value of your ideal solution. Once you have decided on the "what should be" model, this target standard becomes the basis for developing a road map for investigating alternatives. Brainstorming and team problem-solving techniques are both useful tools in this stage of problem solving.

Many alternative solutions to the problem should be generated before final evaluation. A common mistake in problem solving is that alternatives are evaluated as they are proposed, so the first acceptable solution is chosen, even if it’s not the best fit. If we focus on trying to get the results we want, we miss the potential for learning something new that will allow for real improvement in the problem-solving process.

3. Evaluate and select an alternative

Skilled problem solvers use a series of considerations when selecting the best alternative. They consider the extent to which:

4. Implement and follow up on the solution

Leaders may be called upon to direct others to implement the solution, "sell" the solution, or facilitate the implementation with the help of others. Involving others in the implementation is an effective way to gain buy-in and support and minimize resistance to subsequent changes.

Regardless of how the solution is rolled out, feedback channels should be built into the implementation. This allows for continuous monitoring and testing of actual events against expectations. Problem solving, and the techniques used to gain clarity, are most effective if the solution remains in place and is updated to respond to future changes.

You can also search articles , case studies , and publications  for problem solving resources.

Innovative Business Management Using TRIZ

Introduction To 8D Problem Solving: Including Practical Applications and Examples

The Quality Toolbox

Root Cause Analysis: The Core of Problem Solving and Corrective Action

One Good Idea: Some Sage Advice ( Quality Progress ) The person with the problem just wants it to go away quickly, and the problem-solvers also want to resolve it in as little time as possible because they have other responsibilities. Whatever the urgency, effective problem-solvers have the self-discipline to develop a complete description of the problem.

Diagnostic Quality Problem Solving: A Conceptual Framework And Six Strategies  ( Quality Management Journal ) This paper contributes a conceptual framework for the generic process of diagnosis in quality problem solving by identifying its activities and how they are related.

Weathering The Storm ( Quality Progress ) Even in the most contentious circumstances, this approach describes how to sustain customer-supplier relationships during high-stakes problem solving situations to actually enhance customer-supplier relationships.

The Right Questions ( Quality Progress ) All problem solving begins with a problem description. Make the most of problem solving by asking effective questions.

Solving the Problem ( Quality Progress ) Brush up on your problem-solving skills and address the primary issues with these seven methods.

Refreshing Louisville Metro’s Problem-Solving System  ( Journal for Quality and Participation ) Organization-wide transformation can be tricky, especially when it comes to sustaining any progress made over time. In Louisville Metro, a government organization based in Kentucky, many strategies were used to enact and sustain meaningful transformation.


Quality Improvement Associate Certification--CQIA

Certified Quality Improvement Associate Question Bank

Lean Problem-Solving Tools

Problem Solving Using A3

NEW   Root Cause Analysis E-Learning

Quality 101

Making the Connection In this exclusive QP webcast, Jack ReVelle, ASQ Fellow and author, shares how quality tools can be combined to create a powerful problem-solving force.

Adapted from The Executive Guide to Improvement and Change , ASQ Quality Press.

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Tips for Online Students , Tips for Students

Problem Solving Steps That Will Get You What You Want


In every aspect of life, problems are bound to arise. In a workplace, problems can come in the form of client complaints or issues with teams. In a school setting, you may face problems with learning or teaching. And, in personal relationships, problems may take the most complex shapes and forms. Mastering problem solving steps can help you succeed in your career and more.

While every challenge is unique in its nature, there are a few methods to problem solving that are worthwhile to learn.

What is Problem Solving?

The four basic steps to problem solving are:

1. Define the Problem

It’s common to conflate symptoms of a problem with the problem itself. When understanding what the root of the problem is, be sure to ask the right questions. If you’re problem solving in a workplace, get team feedback. If you’re problem solving in school, ask for the help of other students.

2. Create Alternatives

Once you know the problem you’re facing, it’s good to consider possible solutions. Often, there are a variety of solutions to the same problem. Be sure to exhaust all possibilities. This is another step where feedback and teamwork is useful.

3. Choose a Solution

Assess which solution will work best for those involved. If it’s in a business, then you’ll likely have to address the costs and benefits of any given solution. For problem solving in school settings, you may want to ask professors or mentors what they think will be the most effective.

4. Implement the Solution

Once you’ve chosen the best solution to a problem, you can implement it. If more problems arise, you will have to solve the problem again. But don’t give up! Overcoming challenges only makes you stronger.

What are Problem Solving Skills?

While problem solving is a skill in itself, it also intersects with other skills. These skills include:

Active Listening

There’s a difference between hearing and actively listening. Active listening requires the listener to give undivided attention to the speaker. By using active listening, you maximize problem solving skills because you can actually understand the problem when someone explains it.

Analytical skills are crucial for problem solving. Everyone brings a different opinion and understanding of a problem to the table. By critically thinking about what’s actually happening, you can create the best solutions.

In businesses, big data is becoming everything. Using data and research, you can prevent problems before they even arise.

Sometimes, when facing a problem, you will also have constraints. In fact, the constraints could be what’s causing the problem. Utilizing creativity can help to overcome such challenges by thinking outside the box.


Talking about problems and accurately describing their roots will allow for contributions from your team. In this way, being able to properly communicate can help to hasten problem solving.


Since challenges can have multiple solutions, you will need to know how to make a decision to implement the proper solution.


There are not many issues in life that require someone to be alone. Because of this, having a team with a strong foundation will help better address issues when they arise.

Photo by  Austin Distel  on  Unsplash

Problem solving process: a 7-step process.

The following problem solving process is especially effective in businesses. When facing a challenge of any kind, leaders can rely on this method to come to a solution.

1. Identify the Issues

Different people may have different views on an issue. To identify the issues, allow everyone affected to share what they think is the problem.

2. Understand Interests

This is a critical step that is often overlooked. Once everyone has shared their views on a situation, it’s useful to analyze why they feel this way about it. In this step, you must be accepting of everyone’s differences. Understanding interests accurately also relies on active listening. By understanding interests, you will be able to better choose a solution that satisfies everyone’s needs.

3. Define the Problem

Defining the problem can easily be conflated by emotion. To efficiently solve problems, you should be objective rather than subjective. No matter if a problem is small like choosing what to eat or large like choosing your major in college , defining a problem accurately is the basis of solving it properly.

The Kipling Method: A well-known method to define a problem comes from Rudyard Kipling, a famous poet. The 6 necessary elements to describe a problem include:

4. Define the Goals

To solve a problem, you need to know what the goals are. In a team, it’s important that the goal is communicated. This way, everyone can work together to achieve the desired outcome.

5. Generate Solutions

Many times, a problem will have multiple solutions (unless it’s math)! To generate solutions, you can try these various methods:

6. Evaluating the Best Solution

When assessing multiple solutions for a given problem, you obviously want to choose the best one. Here are some ways to do so.

7. Document

In a business setting, there are so many moving parts. It’s good practice to document problems and solutions to gauge their success. It also creates a history that one can refer back to down the line when the next problem comes to light.

Advantages of a Problem Solving Process

Having a problem solving process in place helps to alleviate stress. It also can provide the following benefits:

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Activities and games to boost problem solving skills.

While problems themselves aren’t fun, there are fun ways to boost problem solving skills. These skills can be honed through games. Some problem solving games and ideas to practice to boost such skills include:

Problem solving is not a one-size-fits-all situation. In different settings and with different people, problems look different. That’s because everyone approaches challenges from a different perspective.

However, there are basic needs in optimizing a problem solving process through problem solving steps. When facing any issue in your life, practice a positive mindset and start by defining the problem. By asking problem solving questions, you can generate solutions alone or alongside a supportive team.

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7 Steps to Better and More Innovative Problem Solving Skills

problem solving skills steps

No one goes through life without experiencing an issue or problem they have to solve. As such, everyone needs to develop critical thinking and problem-solving skills to be successful. This statement is particularly true in the workplace, where people face significant and minor problems on a daily basis. When it comes to problem-solving, Americans rank among the worst in the developed world. We have previously discussed some decision making and problem solving examples and team activities for the workplace. However, this article will cover some of the ways that people approach problem solving in the workplace and their personal lives, as well as some problem solving steps you can implement today.

Different Approaches of Creative Problem Solving

There are many different approaches that people can take to develop and grow their problem solving skills. Big Think expert, theoretical physicist, and author Geoffrey West says that one method of problem solving is a systems thinking approach. This holistic, integrative, and systemic approach supplements the reductionistic approach to problem solving by focusing on the way different parts of an adaptive system interrelate and how systems evolve over time. In his Big Think course “Systems Thinking 101: A New Approach to Problem-Solving,” West says:

“In terms of my own career, I made a shift from thinking in this very traditional reductionistic way, which I love and admire and respect and still do, to some extent, to thinking in terms of complex adaptive systems. And I think systemic thinking requires this extraordinary integration of the big picture, the holistic picture, the systemic picture, with this reductionistic picture. And it’s not one or the other, and that’s something I’d like to stress: I think we need both.”

According to another Big Think expert and author Tim Ferriss, some of the best and most creative decisions are discovered from what he refers to as “empty space.” According to Ferriss in a Big Think interview :

“Three to five hour uninterrupted blocks of time are extremely critical if you want to connect the dots, if you want to have the space to allow yourself to have original ideas or at least original combinations of ideas you really need to block out that time and protect it at least once a week… there are many people who do this, Remet Set, for instance, who has a very, very successful multi, multimillion-dollar business that he built out of a blog he started long ago in college, which was very, very niche in its focus, he blocks out I believe it’s every Wednesday for three to five hours of time he’ll block it out for learning. Noah Kagan, another entrepreneur, does the same thing… Because as soon as you go into bullet dodging — or, like Wonder Woman, bullet blocking — mode with everyone else’s agenda for your time, which is very often the inbox or text messages, you’re DOA; you’re done.”

problem solving skills steps

Problem Solving Steps You Can Implement in the Workplace

1. define the problem.

While you may have a general idea of the issue you wish to solve, it’s vital that you specifically define the issue and write it down. Read it over to ensure that you have properly defined the issue and know that it’s the exact problem to try solving.

2. Analyze the Issue and List Pertinent Factors That You Must Consider

This is where you can ask yourself some of the necessary creative problem solving questions: Who is affected by the issue? How will they be affected by any changes? Will this address all of or just some of the issue at hand?

3. Generate Potential Solutions

Do not just come up with one idea and run with it; take the time to come up with several viable alternatives to help further develop your problem solving skills. According to the American Society for Quality (ASQ), it’s essential to create a standard with which you can compare the intended results of the various proposed solutions. Don’t use these standards to judge which solution is best; just use it to come up with potential solution ideas at this stage.

4. Analyze the List of Solutions to Determine the Most Viable Option(s)

This is where you can also ask yourself some creative problem solving questions to determine the positive and negative aspects of each proposed solution. Will each solution resolve the issue without creating new problems? Does the solution fit within the confines of your organization’s culture, processes, etc.? And, is it scalable (or does it need to be)?

5. Select the Best Solution for the Issue

Evaluate each solution as a whole to determine whether it is the right fit for your employees, operations, and organization as a whole. This decision can be based on a set list of factors or even your “gut feeling” based on your years of professional experience. Together, these factors can help you narrow down the list.

6. Plan Your Next Course of Action and Implementing the Solution

This is where you should write down what you will do to solve this issue and chart out how you want to make it happen. This may involve time from you and others who will be included in the process. It also should entail planning follow-ups in the future to ensure that the work has been implemented.

7. Implement the Solution to the Issue

Now, all that is left is to put your plan into action and showcase the results of your problem solving skills. Follow the plan that you and your team have set out and be sure to follow-up to ensure the work is complete.

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What Is Problem Solving? Skills, Steps, And Process

Problem-solving is the process of first identifying the problem, defining what exactly it is, finding the case, and finally coming up with various solution alternatives so that one can opt for it.

Problem-solving is a skill, a technique, and art at the same time that needs to be practiced amongst team members for a company to achieve tremendous success.

However, it would help if you revisited this to elevate the performance of your business or team members to unlock the full potential of your employees.

Here we will dig deep into how you can approach and implement problem-solving and further how using problem-solving activities; you can boost the skill of your teams as well.

Table of Contents

Step-by-Step Process Of Solving A Problem

How To Solve A Problem?

Step 1 : Defining What Exactly The Problem Is Step 2 : Finding Out Multiple or Alternative Solutions Step 3 : Evaluate And Opt For One Solution Step 4 : Implement The Selected Solution And Follow-Up

Step 1: Defining What Exactly The Problem Is

This is the first stage of the problem-solving process and quite an obvious one where to find a solution to a problem; you must first define it.

Defining the problem is not just about identifying it but understanding its full scope and laying out its causes, impact, and other aspects.

You need to specify the problem and what type of problem it is, what people it involves, how it started, and how much time it will take to resolve this.

Here are the characteristics of this step or what it involves to do:

Step 2: Finding Out Multiple or Alternative Solutions

The second step in the process is coming up with multiple or alternative solutions for the exact problem you recognized and defined earlier.

What you need to make sure of is not to find an alternative solution or, in fact, any solution without getting all the facts and information in the first place.

Make sure all the involved parties, factions, or individuals are part of this second step: finding alternative solutions.

Do consider to find out for short-term as well as long-term solutions for the problem which can be implemented according to the requirement.

Here are the highlight or characteristics of this step you need to follow:

Step 3: Evaluate And Opt For One Solution

This step is finally selecting one solution or alternative from the many you came up with in the last stage.

Choosing the right solution for the problem amongst various possible or potential solutions or ways to resolve an issue must be thorough and evaluative.

Evaluate all the alternative solutions based on their comparison with the targeted standard in that given situation.

You have to make sure this process of selecting a solution shouldn’t biased or opinionated.

Once you decide on one solution, you also need to consider its well-established proven as well as it’s potential or possible outcomes.

Here’s the highlight or characteristic of this process :

Step 4: Implement The Selected Solution And Follow-Up

The final phase or step of this problem-solving process is to implement the selected solution and follow up on that.

But before implementing the selected alternative solution from the previous stage, you also need to plan how you will implement it and go for a pilot test.

Find the result of this pilot test, gather all the feedback , and make changes accordingly. And this goes on to finally see its long-term results based on the solution you implemented.

Here’s how it goes on for this stage :

Problem Solving In The Workplace For Employees

Identify, define and specify the problem.

Before finding the solution, one needs to identify the problem as it’s imperative. Many people think identifying the problem is easy, but it’s more complex than it sounds.

Once the problem is identified, the team members need to find an accurate solution to the problem.

If they neglect the problem, it may create a problem for them in the future. If one has understood the cause of the problem, one can make a perfect strategy to solve it.

Sometimes you may also treat the symptoms, not the actual problem. When defining the problem, you must ensure you get all the points.

Problems can be many problems that one needs to understand and solve effectively. One can also look over many areas, such as competition, team, market factors, goal alignment, and business model.

All these factors can also affect the business and create employee conflict. One should not neglect the problem as one should know what’s going on in a business as no one likes to waste their money on useless solutions.

Conduct a SWOT Analysis

One should focus on Strengths, Weaknesses, Opportunities, and Threat analysis to quickly find a solution for their problem. Many organizations solve customer problems, as it depends upon the business nature, whether it’s an opportunity or a strength.

One can also conduct a SWOT analysis to determine their business nature. In today’s world, SWOT can be said as one of the best tools for strategic planning.

With the help of SWOT, one can have various perspectives in front of them when finding a solution to solve the problem.

One can quickly identify some strengths and weaknesses of the business. SWOT analysis can be one of the best ways to find new opportunities to fight against the problem.

Identify Various Solutions With Design Thinking

As one is trying to find the solution to the problem, one can also consider the design thinking approach in their mind.

The design thinking approach is mainly used by big businesses to find critical problems. One of the essential benefits of it is that it includes many people in the problem-solving process.

If one involves multiple people together, it can help them to get many points of view about the particular problem. It’s about finding a solution for a critical problem rather than finding everyday needs within the business.

Whenever a team is solving organizational problems, one must find solutions for the big problems. Problems are part of an organization and its standard, but solving them at the correct time is essential as one should not avoid them.

Conduct Market Research And Customer Outreach

Suppose one wants to find a solution to their problem. They need to conduct market research and customer outreach to get ease. Many businesses may need help with the market, as customer outreach is not a silver bullet.

Many organizations need help with conflicting data points. But one can also gather information as it can help them to understand their target market. Your company may often need more customer orders, so you should conduct market research.

There are many benefits of problem-solving, and one should focus on the central part of conflicts. Also, your consumers can be one of the best sources of disapproval. Also, it would help if you did not take all this negativity personally, as it can affect your business.

If you take yourself away from the customers and competition, your business can’t succeed. So it becomes essential to survey your customers.

Apply To Learn Planning For Agile Execution

If one has analyzed everything about the problem, one can easily find a solution. All they need to do is conduct a SWOT analysis through which they can know the strength and weaknesses of the business.

One should implement the plan according to the budget, decided plan, or by understanding the market.

To grow their business, one should be confident in the challenges. Also, one should be afraid to be nimble. If your business starts learning business planning, one can skip revising the strategy daily as one can quickly implement it more effectively.

Also, one can keep their course the same every weekend. Applying lean planning helps reduce the company’s risk as it helps your team work in the correct direction. Many times, your plan can not work the way you have hoped.

One should always be ready to accept the backfires. One can also examine the ideas, so your money doesn’t get wasted on those things that don’t work correctly. By doing this, one can quickly learn to plan appropriately.

Look For Input From Your Team And Your Mentors

One should only do a SWOT analysis with others as it can not work properly the way you think.

Allowing the employees to express concerns, points of view, and opinions in a business will help them communicate more effectively. By doing this process, the teams will able to express their point of view effectively.

In an organization, if there is an effective team, then they should bring it into the discussion. If one has appointed them, they should use their expertise to find causes of problems and potential solutions. They have been working in an organization for many years and are experts in their field.

Also, if one is running his company alone, they should appoint trustable mentors who can guide them to work in the right direction.

Many institutions provide free business mentorship to the people. If an individual’s business needs to run correctly and face a financial crisis, they can also take advice from trusted mentors.

As the business grows in the market, the chances of having problems increase. You should bring trustee mentors to help you solve problems by finding innovative solutions.

Watch your cash flow

When your team is working to solve a critical business problem, one needs to pay attention to their cash flow.

One should understand the importance of money in business. If an individual ignores their flow forecast, their business can suffer from a financial crisis.

One should also understand when their business is running out of cash in the bank as it can help them to become more active.

One can note all the cash flow to get an idea of where their money has gone. Having credit on your financials is imperative as it can look good and healthy.

A business should have enough cash flow to solve the problem quickly. Even if the company is facing some challenging situation, it can be straightforward to get tunnel vision. It can also be helpful for the business to figure out what to do next.

Any Problem can be solved by cash, so it becomes indispensable to have enough cash flow in the business.

Also, if there is some serious issue, you can take the help of employees as different people have different perspectives. Despite the tension, try to find an effective solution to a particular problem.

How To Implement Problem-Solving Solutions?

Many problems need to be solved immediately; otherwise, they can become bug conflicts. The next step is to implement the solution accurately if you have gathered everything, such as ideas, solutions, and alternatives.

Implementing the solutions is not easy as many times one has to face many problems. Here are some steps through which one can easily implement the solutions.

Involve other team members

If one wants to find an instant solution to the problem, one should involve other team members in a discussion. Involving others in the implementation of the solution will reduce stress. Also, one can bear everything with others. By involving others, one can also get new and innovative ideas.

Every person thinks differently from others, and everyone has a different perspective. It can benefit the business by providing a solution to the problem.

Feedback system

Once you have implemented the solution, the role of your employees will be higher than yours as they have helped your business come out from a critical situation. One can also take feedback from their employees after some weeks or months.

With the help of a feedback system, you can know the feeling and thoughts of the employees about the solution and their work.

It can also help them in improving the solution in a better way. As a business owner, it becomes your responsibility to involve your employees in a discussion as they can give unique ideas and solutions related to the problem.

Model different financial scenarios

Suppose a business is facing some severe issues. In that case, one of the best ways to come out from it is to build several financial forecasts so one can model different financial scenarios to get some idea.

Many times you find that the ideas that look strong can take some time. One should make plans by seeing a business’s financial scenarios so that it doesn’t have any negative financial trends.

The most challenging problem a business faces is the financial crisis, as it becomes challenging to come out from it.

Sometimes it can be very challenging, and solutions are also tough to find. If one wants to make their work easy, one can use spreadsheets.

With the help of spreadsheets, one can quickly identify the financial scenarios of a business. Before a problem arises, one should always be ready with the solution as it’s expected that a group of people working together creates several mistakes.

Use a decision-making framework.

If an individual has collected all the information still, they can find some problems in solving the issue. Having Problems in an organization is natural as you are not a fortune teller that you may know everything.

If an individual’s decision-making is robust, no one can stop them from getting the solution to a particular problem.

If one is putting their whole efforts into solving the problem, they will surely get the results very soon.

One can also make several decisions that can be a favor to the company. Sometimes the plan can backfire as every day is suitable for an individual. One can also use table type framework to make the perfect decision.

If an individual has a group of people working together, this exercise can bring the entire team to the table so they can also feel particular about the outcome.

With a supporting team, one can run the business successfully, as every time, finding a practical solution is only possible with others.

Identify key metrics to track

It is imperative to know that a problem is solved. One should not only focus on the symptom but also know when to address underlying issues.

Before an individual goes deep to find the solution, they should know what success looks like. One should identify the key metrics to have key performance indicators.

One can also take a measurement and set a desired goal and timeframe so one can quickly solve an organization’s problem. By doing this, one can quickly transfer their solution into a plan.

Without them, you can’t achieve success, as you have just made a blind outline where there is no way to track success.

One needs to have these goals and milestones to implement their plan. One should keep on thinking to find innovative ideas for the problem. One can also use emotional intelligence .

How Do Problem-Solving Activities help?

Benefits of problem-solving activities for your employees.

Problem-solving and decision-making activities are commonly used in training programs, with many companies incorporating them into their employee workshops as icebreaker exercises or as part of leadership training sessions.

Effective problem-solving and decision-making require an individual not only to understand the steps involved but also to be able to perform these steps quickly and efficiently.

When team members need help with these skills, it can be challenging to complete projects on time and with the desired level of quality.

To assist your team members in becoming better problem solvers and decision-makers, these are ten activities they can complete individually or together as part of your next team meeting.

These activities will help them develop the skills they need to get things done effectively, especially when the going gets tough!

They Help Develop Soft Skills

Problem-solving and decision-making activities are often seen as a way to develop and hone technical skills, but they can also be beneficial in developing soft skills.

Teamwork is another essential skill developed through problem-solving and decision-making activities. These activities provide a platform for participants to practice collaborating to solve a problem or make a decision.

Through this, participants can learn to delegate tasks, respect each other’s opinions, and develop strategies for working together more efficiently.

Conflict management is another essential soft skill that can be developed through problem-solving and decision-making activities.

These activities allow participants to practice dealing with difficult situations in a controlled environment and learn how to negotiate and compromise.

They Encourage Out-of-the-Box Thinking

Problem-solving and decision-making activities are essential to many types of work, from team-building exercises to creative brainstorming.

Finally, problem-solving and decision-making activities can help to boost morale in the workplace.

By giving employees a chance to be creative and collaborate, they feel more empowered and valued. This leads to increased motivation and productivity, making it easier for the team to achieve its goals.

Overall, problem-solving and decision-making activities offer unexpected benefits beyond their intended purpose.

Not only do they help employees come up with innovative solutions, but they also encourage collaboration, boost morale, and make the workplace a more enjoyable environment.

They Stimulate Brain Activity

Engaging in problem-solving and decision-making activities can have some unexpected benefits. One of the most significant benefits is that they can help to stimulate your brain activity.

Brain activity is essential for keeping our minds sharp and helping us to stay focused and alert. By engaging in activities that require problem-solving and decision-making, you are giving your brain a workout and stimulating its activity.

Research has shown that engaging in problem-solving activities can lead to increased creativity, memory, concentration, and mental clarity.

Additionally, research suggests that engaging in problem-solving and decision-making activities can help reduce stress levels, improve problem-solving skills, enhance decision-making abilities and even increase self-confidence.

Participating in problem-solving and decision-making activities allows your brain to work out and become stronger, sharper, and more agile.

This can positively impact your overall cognitive ability and can even help reduce age-related cognitive decline.

So if you’re looking for ways to keep your brain active and sharp, why not try problem-solving and decision-making activities? These activities can do so much for your mental health and cognitive ability.

They Enhance Communication Skills

Problem-solving and decision-making activities are not just beneficial for the result they produce. They also offer unexpected advantages to participants. One of the most critical of these is the improvement in communication skills.

Overall, problem-solving and decision-making activities can be great tools for helping individuals learn how to communicate better and understand each other.

By engaging in such activities, people can develop critical skills that will help them in different aspects of their lives.

They Can Be Fun And Help In Bonding Team Members

Have you ever thought of problem-solving and decision-making activities as being fun? If not, you might be surprised to learn that these activities are enjoyable.

Not only do problem-solving and decision-making activities allow us to sharpen our skills and enhance our ability to think critically, but they can also be a great way to have fun with friends or family members.

Working together to solve a puzzle or create creative solutions to an issue can bring people closer together and spark meaningful conversations.

In addition, problem-solving and decision-making activities often require creativity and resourcefulness, which can be very satisfying.

Working together as a team can also help build trust and strengthen relationships while learning how to collaborate better on projects.

All in all, problem-solving and decision-making activities are not just crucial for honing critical thinking skills and sharpening your mental understanding – they can also be a lot of fun!

Before finding a solution, one needs to identify the problem before finding a solution, as it’s not as simple as it sounds. Many times we assume the problem instead of understanding. It becomes imperative to understand the actual problem and not its symptoms.

If one has identified the problem, one can find an effective solution. One can also get many good experiences if they have solved a problem once.

As teams work together to complete these activities, they can begin to understand each other’s strengths and weaknesses, form relationships, and learn how to rely on one another.

Through these activities, participants can gain valuable experience that will help them become better leaders in the workplace.

What are the essential steps of Problem-solving?

One can find various steps of Problem-solving, such as identifying and defining the problem, finding possible solutions, evaluating alternatives, deciding on a solution, evaluating the outcome, and implementing the solution. All these become necessary if one wants to find an accurate solution for their problem.

How to know good Problem-solving skills?

In a business, one can face many problems while working as it’s a part of an organization. Problem-solving abilities can also be related to other skills, such as innovative and creative thinking, teamwork, resilience, initiative, adaptability, flexibility, and influencing skills.

What are the challenges of Problem-solving in business?

If one wants to solve the problem effectively, one needs to take the correct steps, make them visual and implement them faster. Some challenges of problem-solving in business are cultural differences, several geographical locations of teams and individuals, needing more time to solve problems, and lack of opportunity to apply recent Problem-solving learning.

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Carol T. Mahaffey is a certified American Author And a creator of Theleaderboy. Carol is a Self-Taught Marketer with 10+ Years of Experience. She brings her decade of experience to her current role, where she is dedicated to writing books, blogs, and articles, inspiring the world on how to become a better Leader.

Problem-Solving Skills & Steps

All of us face problems at work. And life in general. The trick is to learn how to solve them….

Problem Solving Skills & Steps

All of us face problems at work. And life in general.

The trick is to learn how to solve them. Quickly. And efficiently.

Problem-solving is the first responsibility of all professionals. Problem-solving skills are essential for professionals in any industry.

Every invention and product is the result of market demand. The key, then, is realizing that all market demand is based on human needs.

To solve a problem, looking at every individual user of the service or product you are providing and finding creative ways to come up with answers to unique problems is essential.

Whether the problem is as simple as a fall in sales or as complex as the political landscape of global superpowers, it requires a viable and long-term solution.

The following key problem-solving steps can help you find solutions to even the most seemingly intractable problems.

Analyzing the problem.

Problem-solving steps begin with the analysis of a problem. The best place to start is identifying the pain points for end-users and working backward towards finding a solution. To get to the root of a problem and find the best possible solution, research is one of the best problem-solving skills.

Data collection and categorization of data provides clarity about the bigger picture. At times, complex issues masquerade as simple everyday issues. By asking ‘why’ constantly and relentlessly, one can dig through ambiguity and get to the root of the problem.

You can use many frameworks for effective problem-solving. All have different steps and take a different approach.

Many problem-solving models rely largely on data collection, unbiased evaluation of the data, and finding a robust, perfect solution for the issue. One of them is the AQR framework.

Under the AQR framework, you ask the following three key questions:

A or Is the data Available?

What kind of data is available for the sample? Background research is essential for effective inquiry. One needs to define the problem clearly and derive clear questions. Sorting through the relevant data, one needs to highlight positive and negative factors affecting the issue.

Q or Is the data Qualitative (text, images, emotions, expressions, relatable) or Quantitative (numbers, stats, graphs, and absolute values)?

Quantitative data such as sales figures and profits are easier to sort, analyze and translate through graphs or charts. Statistical analysis of quantitative data can provide information on the quantitative impact of the problem. This also helps understand what factor needs to change in what percentage or degree.

Qualitative data, on the other hand, deals with what people feel about certain things. Being highly personal, it is difficult to compare it with qualitative data for a solution.

R or What kind of Research would be needed here?

Research can be of different kinds but it depends on the context and nature of the problem. The kind of research could also depend on the nature of data collected. If the data is subjective & non-numerical, then you implement qualitative research methods . On the other hand, when the data is objective and numerical, you use quantitative methods to conduct the research.

Finding the best possible solutions

After the research, you move to finding a solution. This problem-solving step is also known as brainstorming . Many big world problems were solved with this method that generates a truckload of ideas that may or may not fix the problems. No matter how far-fetched these ideas may seem during the discussions, it is important to discuss them as one irrelevant idea can also be transformed into a fitting solution with tweaks.

Don’t hesitate to seek help when you’re problem-solving. Different perspectives always generate more ideas and solutions. Different people possess different problem-solving skills. One never knows what might click!

Evaluating all the acquired solutions

To solve a problem, you need a perfect solution. For that, you need to understand where compromising is okay and where it is not. Evaluate all ideas generated during the brainstorming phase to find the perfect fit. Don’t forget to consider important factors such as cost, process, availability, sustainability, manpower, and resources, before proceeding with any of the solutions.

Problem-solving also means prioritizing the problems and suggested solutions. At times, you can combine two or more suggestions to generate a better and bolder solution. Problem-solving skills such as research, data collection, analysis and prototyping help in this step.

Implementing a plan

One of the last steps of problem-solving is implementing the plan. Once you have a viable and affordable solution, you need to execute it realistically. Be prepared for glitches. The key is to be persistent and not give up. Develop a process to hone your problem-solving skills at this stage.

Assessing the intervention for effectiveness

The process of problem-solving does not end after a plan is implemented. You have to evaluate it for functionality, sustainability, and of course, effectiveness. To solve a problem, you need to be certain that the intervention designed to solve a problem is working. Market research, customer reviews, fact-checking and gathering periodic evidence can help at this stage. If the plan doesn’t work, go back to the drawing board and start the problem-solving steps again.

Harappa Education’s insightful Creating Solutions  course can help you learn problem-solving skills, how to solve a problem effectively and how to implement the problem-solving steps from world-renowned trainers and educators. Sign up to hone your problem-solving abilities at work.

Explore our Harappa Diaries section to know more about the topic related to the Solve habit such as Importance of Decision Making & Ethical Decision Making in order to develop your problem solving and decision making skills.

How to Teach Kids Problem-Solving Skills

problem solving skills steps

Amy Morin, LCSW, is the Editor-in-Chief of Verywell Mind. She's also a psychotherapist, international bestselling author and host of the The Verywell Mind Podcast.

problem solving skills steps

Ann-Louise T. Lockhart, PsyD, ABPP, is a board-certified pediatric psychologist, parent coach, author, speaker, and owner of A New Day Pediatric Psychology, PLLC.

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Whether your child can't find their math homework or has forgotten their lunch, good problem-solving skills are the key to helping them manage their life. 

A 2010 study published in Behaviour Research and Therapy found that kids who lack problem-solving skills may be at a higher risk of depression and suicidality.   Additionally, the researchers found that teaching a child problem-solving skills can improve mental health . 

You can begin teaching basic problem-solving skills during preschool and help your child sharpen their skills into high school and beyond.

Why Problem-Solving Skills Matter

Kids face a variety of problems every day, ranging from academic difficulties to problems on the sports field. Yet few of them have a formula for solving those problems.

Kids who lack problem-solving skills may avoid taking action when faced with a problem.

Rather than put their energy into solving the problem, they may invest their time in avoiding the issue.   That's why many kids fall behind in school or struggle to maintain friendships .

Other kids who lack problem-solving skills spring into action without recognizing their choices. A child may hit a peer who cuts in front of them in line because they are not sure what else to do.  

Or, they may walk out of class when they are being teased because they can't think of any other ways to make it stop. Those impulsive choices may create even bigger problems in the long run.

The 5 Steps of Problem-Solving

Kids who feel overwhelmed or hopeless often won't attempt to address a problem. But when you give them a clear formula for solving problems, they'll feel more confident in their ability to try. Here are the steps to problem-solving:  

Practice Solving Problems

When problems arise, don’t rush to solve your child’s problems for them. Instead, help them walk through the problem-solving steps. Offer guidance when they need assistance, but encourage them to solve problems on their own. If they are unable to come up with a solution, step in and help them think of some. But don't automatically tell them what to do. 

When you encounter behavioral issues, use a problem-solving approach. Sit down together and say, "You've been having difficulty getting your homework done lately. Let's problem-solve this together." You might still need to offer a consequence for misbehavior, but make it clear that you're invested in looking for a solution so they can do better next time. 

Use a problem-solving approach to help your child become more independent.

If they forgot to pack their soccer cleats for practice, ask, "What can we do to make sure this doesn't happen again?" Let them try to develop some solutions on their own.

Kids often develop creative solutions. So they might say, "I'll write a note and stick it on my door so I'll remember to pack them before I leave," or "I'll pack my bag the night before and I'll keep a checklist to remind me what needs to go in my bag." 

Provide plenty of praise when your child practices their problem-solving skills.  

Allow for Natural Consequences

Natural consequences  may also teach problem-solving skills. So when it's appropriate, allow your child to face the natural consequences of their action. Just make sure it's safe to do so. 

For example, let your teenager spend all of their money during the first 10 minutes you're at an amusement park if that's what they want. Then, let them go for the rest of the day without any spending money.

This can lead to a discussion about problem-solving to help them make a better choice next time. Consider these natural consequences as a teachable moment to help work together on problem-solving.

Becker-Weidman EG, Jacobs RH, Reinecke MA, Silva SG, March JS. Social problem-solving among adolescents treated for depression . Behav Res Ther . 2010;48(1):11-18. doi:10.1016/j.brat.2009.08.006

Pakarinen E, Kiuru N, Lerkkanen M-K, Poikkeus A-M, Ahonen T, Nurmi J-E. Instructional support predicts childrens task avoidance in kindergarten .  Early Child Res Q . 2011;26(3):376-386. doi:10.1016/j.ecresq.2010.11.003

Schell A, Albers L, von Kries R, Hillenbrand C, Hennemann T. Preventing behavioral disorders via supporting social and emotional competence at preschool age .  Dtsch Arztebl Int . 2015;112(39):647–654. doi:10.3238/arztebl.2015.0647

Cheng SC, She HC, Huang LY. The impact of problem-solving instruction on middle school students’ physical science learning: Interplays of knowledge, reasoning, and problem solving . EJMSTE . 2018;14(3):731-743.

Vlachou A, Stavroussi P. Promoting social inclusion: A structured intervention for enhancing interpersonal problem‐solving skills in children with mild intellectual disabilities . Support Learn . 2016;31(1):27-45. doi:10.1111/1467-9604.12112

Öğülmüş S, Kargı E. The interpersonal cognitive problem solving approach for preschoolers .  Turkish J Educ . 2015;4(17347):19-28. doi:10.19128/turje.181093

American Academy of Pediatrics. What's the best way to discipline my child? .

Kashani-Vahid L, Afrooz G, Shokoohi-Yekta M, Kharrazi K, Ghobari B. Can a creative interpersonal problem solving program improve creative thinking in gifted elementary students? .  Think Skills Creat . 2017;24:175-185. doi:10.1016/j.tsc.2017.02.011

Shokoohi-Yekta M, Malayeri SA. Effects of advanced parenting training on children's behavioral problems and family problem solving .  Procedia Soc Behav Sci . 2015;205:676-680. doi:10.1016/j.sbspro.2015.09.106

By Amy Morin, LCSW Amy Morin, LCSW, is the Editor-in-Chief of Verywell Mind. She's also a psychotherapist, an international bestselling author of books on mental strength and host of The Verywell Mind Podcast. She delivered one of the most popular TEDx talks of all time.

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Problem solving techniques: Steps and methods

problem solving skills steps

Posted on May 29, 2019

Constant disruption has become a hallmark of the modern workforce and organisations want problem solving skills to combat this. Employers need people who can respond to change – be that evolving technology, new competitors, different models for doing business, or any of the other transformations that have taken place in recent years.

In addition, problem solving techniques encompass many of the other top skills employers seek . For example, LinkedIn’s list of the most in-demand soft skills of 2019 includes creativity, collaboration and adaptability, all of which fall under the problem-solving umbrella.

Despite its importance, many employees misunderstand what the problem solving method really involves.

What constitutes effective problem solving?

Effective problem solving doesn’t mean going away and coming up with an answer immediately. In fact, this isn’t good problem solving at all, because you’ll be running with the first solution that comes into your mind, which often isn’t the best.

Instead, you should look at problem solving more as a process with several steps involved that will help you reach the best outcome. Those steps are:

Let’s look at each step in a little more detail.

It's important you take the time to brainstorm and consider all your options when solving problems.

1. Define the problem

The first step to solving a problem is defining what the problem actually is – sounds simple, right? Well no. An effective problem solver will take the thoughts of everyone involved into account, but different people might have different ideas on what the root cause of the issue really is. It’s up to you to actively listen to everyone without bringing any of your own preconceived notions to the conversation. Learning to differentiate facts from opinion is an essential part of this process.

An effective problem solver will take the opinions of everyone involved into account

The same can be said of data. Depending on what the problem is, there will be varying amounts of information available that will help you work out what’s gone wrong. There should be at least some data involved in any problem, and it’s up to you to gather as much as possible and analyse it objectively.

2. List all the possible solutions

Once you’ve identified what the real issue is, it’s time to think of solutions. Brainstorming as many solutions as possible will help you arrive at the best answer because you’ll be considering all potential options and scenarios. You should take everyone’s thoughts into account when you’re brainstorming these ideas, as well as all the insights you’ve gleaned from your data analysis. It also helps to seek input from others at this stage, as they may come up with solutions you haven’t thought of.

Depending on the type of problem, it can be useful to think of both short-term and long-term solutions, as some of your options may take a while to implement.

One of the best problem solving techniques is brainstorming a number of different solutions and involving affected parties in this process.

3. Evaluate the options

Each option will have pros and cons, and it’s important you list all of these, as well as how each solution could impact key stakeholders. Once you’ve narrowed down your options to three or four, it’s often a good idea to go to other employees for feedback just in case you’ve missed something. You should also work out how each option ties in with the broader goals of the business.

There may be a way to merge two options together in order to satisfy more people.

4. Select an option

Only now should you choose which solution you’re going to go with. What you decide should be whatever solves the problem most effectively while also taking the interests of everyone involved into account. There may be a way to merge two options together in order to satisfy more people.

5. Create an implementation plan

At this point you might be thinking it’s time to sit back and relax – problem solved, right? There are actually two more steps involved if you want your problem solving method to be truly effective. The first is to create an implementation plan. After all, if you don’t carry out your solution effectively, you’re not really solving the problem at all. 

Create an implementation plan on how you will put your solution into practice. One problem solving technique that many use here is to introduce a testing and feedback phase just to make sure the option you’ve selected really is the most viable. You’ll also want to include any changes to your solution that may occur in your implementation plan, as well as how you’ll monitor compliance and success.

6. Communicate your solution

There’s one last step to consider as part of the problem solving methodology, and that’s communicating your solution . Without this crucial part of the process, how is anyone going to know what you’ve decided? Make sure you communicate your decision to all the people who might be impacted by it. Not everyone is going to be 100 per cent happy with it, so when you communicate you must give them context. Explain exactly why you’ve made that decision and how the pros mean it’s better than any of the other options you came up with.

Prove your problem solving skills with Deakin

Employers are increasingly seeking soft skills, but unfortunately, while you can show that you’ve got a degree in a subject, it’s much harder to prove you’ve got proficiency in things like problem solving skills. But this is changing thanks to Deakin’s micro-credentials. These are university-level micro-credentials that provide an authoritative and third-party assessment of your capabilities in a range of areas, including problem solving. Reach out today for more information .

Problem-Solving Strategies and Obstacles

Kendra Cherry, MS, is an author and educational consultant focused on helping students learn about psychology.

problem solving skills steps

Sean is a fact-checker and researcher with experience in sociology, field research, and data analytics.

problem solving skills steps

JGI / Jamie Grill / Getty Images

From deciding what to eat for dinner to considering whether it's the right time to buy a house, problem-solving is a large part of our daily lives. Learn some of the problem-solving strategies that exist and how to use them in real life, along with ways to overcome obstacles that are making it harder to resolve the issues you face.

What Is Problem-Solving?

In cognitive psychology , the term 'problem-solving' refers to the mental process that people go through to discover, analyze, and solve problems.

A problem exists when there is a goal that we want to achieve but the process by which we will achieve it is not obvious to us. Put another way, there is something that we want to occur in our life, yet we are not immediately certain how to make it happen.

Maybe you want a better relationship with your spouse or another family member but you're not sure how to improve it. Or you want to start a business but are unsure what steps to take. Problem-solving helps you figure out how to achieve these desires.

The problem-solving process involves:

Before problem-solving can occur, it is important to first understand the exact nature of the problem itself. If your understanding of the issue is faulty, your attempts to resolve it will also be incorrect or flawed.

Problem-Solving Mental Processes

Several mental processes are at work during problem-solving. Among them are:

Problem-Solving Strategies

There are many ways to go about solving a problem. Some of these strategies might be used on their own, or you may decide to employ multiple approaches when working to figure out and fix a problem.

An algorithm is a step-by-step procedure that, by following certain "rules" produces a solution. Algorithms are commonly used in mathematics to solve division or multiplication problems. But they can be used in other fields as well.

In psychology, algorithms can be used to help identify individuals with a greater risk of mental health issues. For instance, research suggests that certain algorithms might help us recognize children with an elevated risk of suicide or self-harm.

One benefit of algorithms is that they guarantee an accurate answer. However, they aren't always the best approach to problem-solving, in part because detecting patterns can be incredibly time-consuming.

There are also concerns when machine learning is involved—also known as artificial intelligence (AI)—such as whether they can accurately predict human behaviors.

Heuristics are shortcut strategies that people can use to solve a problem at hand. These "rule of thumb" approaches allow you to simplify complex problems, reducing the total number of possible solutions to a more manageable set.

If you find yourself sitting in a traffic jam, for example, you may quickly consider other routes, taking one to get moving once again. When shopping for a new car, you might think back to a prior experience when negotiating got you a lower price, then employ the same tactics.

While heuristics may be helpful when facing smaller issues, major decisions shouldn't necessarily be made using a shortcut approach. Heuristics also don't guarantee an effective solution, such as when trying to drive around a traffic jam only to find yourself on an equally crowded route.

Trial and Error

A trial-and-error approach to problem-solving involves trying a number of potential solutions to a particular issue, then ruling out those that do not work. If you're not sure whether to buy a shirt in blue or green, for instance, you may try on each before deciding which one to purchase.

This can be a good strategy to use if you have a limited number of solutions available. But if there are many different choices available, narrowing down the possible options using another problem-solving technique can be helpful before attempting trial and error.

In some cases, the solution to a problem can appear as a sudden insight. You are facing an issue in a relationship or your career when, out of nowhere, the solution appears in your mind and you know exactly what to do.

Insight can occur when the problem in front of you is similar to an issue that you've dealt with in the past. Although, you may not recognize what is occurring since the underlying mental processes that lead to insight often happen outside of conscious awareness .

Research indicates that insight is most likely to occur during times when you are alone—such as when going on a walk by yourself, when you're in the shower, or when lying in bed after waking up.

How to Apply Problem-Solving Strategies in Real Life

If you're facing a problem, you can implement one or more of these strategies to find a potential solution. Here's how to use them in real life:

Obstacles to Problem-Solving

Problem-solving is not a flawless process as there are a number of obstacles that can interfere with our ability to solve a problem quickly and efficiently. These obstacles include:

Get Advice From The Verywell Mind Podcast

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How to Improve Your Problem-Solving Skills

In the end, if your goal is to become a better problem-solver, it's helpful to remember that this is a process. Thus, if you want to improve your problem-solving skills, following these steps can help lead you to your solution:

You can find a way to solve your problems as long as you keep working toward this goal—even if the best solution is simply to let go because no other good solution exists.

Sarathy V. Real world problem-solving .  Front Hum Neurosci . 2018;12:261. doi:10.3389/fnhum.2018.00261

Dunbar K. Problem solving . A Companion to Cognitive Science . 2017. doi:10.1002/9781405164535.ch20

Stewart SL, Celebre A, Hirdes JP, Poss JW. Risk of suicide and self-harm in kids: The development of an algorithm to identify high-risk individuals within the children's mental health system . Child Psychiat Human Develop . 2020;51:913-924. doi:10.1007/s10578-020-00968-9

Rosenbusch H, Soldner F, Evans AM, Zeelenberg M. Supervised machine learning methods in psychology: A practical introduction with annotated R code . Soc Personal Psychol Compass . 2021;15(2):e12579. doi:10.1111/spc3.12579

Mishra S. Decision-making under risk: Integrating perspectives from biology, economics, and psychology . Personal Soc Psychol Rev . 2014;18(3):280-307. doi:10.1177/1088868314530517

Csikszentmihalyi M, Sawyer K. Creative insight: The social dimension of a solitary moment . In: The Systems Model of Creativity . 2015:73-98. doi:10.1007/978-94-017-9085-7_7

Chrysikou EG, Motyka K, Nigro C, Yang SI, Thompson-Schill SL. Functional fixedness in creative thinking tasks depends on stimulus modality .  Psychol Aesthet Creat Arts . 2016;10(4):425‐435. doi:10.1037/aca0000050

Huang F, Tang S, Hu Z. Unconditional perseveration of the short-term mental set in chunk decomposition .  Front Psychol . 2018;9:2568. doi:10.3389/fpsyg.2018.02568

National Alliance on Mental Illness. Warning signs and symptoms .

Mayer RE. Thinking, problem solving, cognition, 2nd ed .

Schooler JW, Ohlsson S, Brooks K. Thoughts beyond words: When language overshadows insight. J Experiment Psychol: General . 1993;122:166-183. doi:10.1037/0096-3445.2.166

By Kendra Cherry Kendra Cherry, MS, is an author and educational consultant focused on helping students learn about psychology.

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What Are Problem-Solving Skills?

Definition & examples of problem-solving skills.

Alison Doyle is one of the nation’s foremost career experts.

problem solving skills steps

Learn more about problem-solving skills and how they work.

Problem-solving skills help you solve issues quickly and effectively. It's one of the  key skills that employers  seek in job applicants, as employees with these skills tend to be self-reliant. Problem-solving skills require quickly identifying the underlying issue and implementing a solution.

Problem-solving is considered a  soft skill  (a personal strength) rather than a hard skill that's learned through education or training. You can improve your problem-solving skills by familiarizing yourself with common issues in your industry and learning from more experienced employees.

How Problem-Solving Skills Work

Problem-solving starts with identifying the issue. For example, a teacher might need to figure out how to improve student performance on a writing proficiency test. To do that, the teacher will review the writing tests looking for areas of improvement. They might see that students can construct simple sentences, but they're struggling with writing paragraphs and organizing those paragraphs into an essay.

To solve the problem, the teacher would work with students on how and when to write compound sentences, how to write paragraphs, and ways to organize an essay.

Theresa Chiechi / The Balance

There are five steps typically used in problem-solving.

1. Analyze Contributing Factors

To solve a problem, you must find out what caused it. This requires you to gather and evaluate data, isolate possible contributing circumstances, and pinpoint what needs to be addressed for a resolution.

To do this, you'll use skills like :

2. Generate Interventions

Once you’ve determined the cause, brainstorm possible solutions. Sometimes this involves teamwork since two (or more) minds are often better than one. A single strategy is rarely the obvious route to solving a complex problem; devising a set of alternatives helps you cover your bases and reduces your risk of exposure should the first strategy you implement fail.

This involves skills like :

3. Evaluate Solutions

Depending on the nature of the problem and your chain of command, evaluating best solutions may be performed by assigned teams, team leads, or forwarded to corporate decision-makers. Whoever makes the decision must evaluate potential costs, required resources, and possible barriers to successful solution implementation.

This requires several skills, including:

4. Implement a Plan

Once a course of action has been decided, it must be implemented along with benchmarks that can quickly and accurately determine whether it’s working. Plan implementation also involves letting personnel know about changes in standard operating procedures.

This requires skills like:

5. Assess the Solution's Effectiveness

Once a solution is implemented, the best problem-solvers have systems in place to evaluate if and how quickly it's working. This way, they know as soon as possible whether the issue has been resolved or whether they’ll have to change their response to the problem mid-stream.

This requires:

Here's an example of showing your problem-solving skills in a cover letter.

When I was first hired as a paralegal, I inherited a backlog of 25 sets of medical records that needed to be summarized, each of which was hundreds of pages long. At the same time, I had to help prepare for three major cases, and there weren’t enough hours in the day. After I explained the problem to my supervisor, she agreed to pay me to come in on Saturday mornings to focus on the backlog. I was able to eliminate the backlog in a month.

Here's another example of how to show your problem-solving skills in a cover letter:

When I joined the team at Great Graphics as Artistic Director, the designers had become uninspired because of a former director who attempted to micro-manage every step in the design process. I used weekly round-table discussions to solicit creative input and ensured that each designer was given full autonomy to do their best work. I also introduced monthly team-based competitions that helped build morale, spark new ideas, and improve collaboration.

Highlighting Problem-Solving Skills

If you're not sure what to include, look to previous roles—whether in academic, work, or volunteer settings—for examples of challenges you met and problems you solved. Highlight relevant examples in your  cover letter and use bullet points in your resume to show how you solved a problem.

During interviews, be ready to describe situations you've encountered in previous roles, the processes you followed to address problems, the skills you applied, and the results of your actions. Potential employers are eager to hear a  coherent narrative of the ways you've used problem-solving skills .

Interviewers may pose hypothetical problems for you to solve. Base your answers on the five steps and refer to similar problems you've resolved, if possible. Here are tips for answering problem-solving interview questions , with examples of the best answers.

Key Takeaways

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Decision making & Problem Solving process - Best Guide To Benefits, Steps, & Skills

Decision making & Problem Solving process - Best Guide To Benefits, Steps, & Skills

Written By : Bakkah

2021-11-22 08:55:55

Table of Content

What is the Decision making process? 

What are Decision-making skills? 

Decision-making Process: 

What is the Problem-Solving process? 

What are problem-solving skills? 

Problem-Solving Step in the Process:

Benefits of Decision making & Problem-solving 

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An international crisis, global pandemic or even adopting new technology all these occurrences may wreck the organizational structure a bit. That’s why it is important to improve decision-making and problem-solving skills in case we found ourselves before such challenging matters.  

Every member of the company, at some point, is asked to decide on something or maybe solve a problem. However higher authority has a hard time trying to sort out humongous matters incorporation with HR management to make sure that the decisions are all aligned. 

Let us introduce you to some skills, steps, and the benefits of developing your decision-making and problem-solving strategy. 

What is the Decision making process?  

A decision-making process is a set of processes done by a person to choose the best alternative or course of decision-making activities for them.

It is a collection of measures conducted by managers in a firm to define the planned course for business initiatives and to put actions in motion. 

What are Decision-making skills?  

There are several skills required for decision making such as: 

Risk and uncertainty navigation  

In unclear situations, the most experienced managers determine which conclusions are most likely and well-justified. 

The information provided may be unclear or uncertain, and the optimal inference is not always a foregone conclusion. The future is never certain. 

Everyone's intuition is distinct since it is based on a combination of things you've learned, experiences you've had, and opinions you hold. 

When you use intuition, you're basing your conclusion on your personal experiences, thus it's subjective. 

Problem Solving

The ability to make rapid and effective judgments is the essence of having good problem-solving abilities. To match the facts with the scenario, you must conduct a study and pay special attention to detail. It's critical that you keep your emotions distinct from your interactions with others. 

Now,  it’s time to make decision about something that has been irritating the organization for some time. You don’t know where to start? Here’s a list of steps to follow. 

Decision-making Process:  

Identify the problem: .

Whether you're tackling a complex problem or a relatively simple one, it's vital that you have a clear understanding of what it is that you're hoping to solve. 

If you're trying to tackle several problems (even if they're relatively simple) the task becomes much harder. 

Do your research: 

You'll want to undertake some fact-finding and investigation once you've defined the problem you're trying to solve.

This might entail investigating the causes of previous problems that were successfully remedied. It may be necessary to create interview questions to ask persons engaged in the situation. 

Look for possible solutions: 

It's time to start thinking about possible remedies after you've done your study on the issue. This step necessitates creativity and brainstorming as you come up with a few excellent ideas. 

As well as some backup plans in case the initial set fails. Creating contingency plans to prevent more difficulties is a common part of problem solving. 

Make a decision: 

Once you've compiled a list of potential solutions, work your way down the list to the best option. If you're working in a group, attempt to make decisions collectively and come up with a solution that everyone agrees on. 

Put that decision into action: 

Implement your selected solution in a methodical manner. Avoid acting too quickly, since this will almost always result in a shoddy solution that fails to accomplish the desired outcome. 

Await results: 

Examine how well your solution is functioning and decide whether you need to take any more steps. Before you follow up and decide whether to adjust your strategy, it's ideal to set a time for observation. 

Even though Decision making and Problem-solving processes might be similar in some steps, it is important to know the steps of Problem solving process as well. 

What is the Problem-Solving process?  

The problem-solving process is the process of observing the organization’s atmosphere as a whole to spot any irritating matters and to figure out why such problems occurred in the first place, to examine the possibility of improvement or change, in order to develop alternatives of problem-solving activities which can help with the decision making process. 

What are problem-solving skills?  

1- listening skills:.

In general, active listeners are excellent problem solvers. They can listen to individuals around them to obtain information that will help them solve the situation. 

They realize the value of recognizing others' perspectives and experiences to better understand why the issue arose and the best course of action to address it. 

2- Creative Thinking Skills: 

Analytical skills can be balanced with imaginative solutions by creative minds. Individuals with creative thinking talents can come up with novel and advanced solutions to challenges. 

They can offer fresh ideas and innovative and experimental solutions to a wide range of issues. 

3- Communication Skills:

Problem solvers should be able to communicate effectively. Employers operating in fast-paced situations benefit greatly from the ability to successfully transmit complicated information comprehensively but simply.     

Define the problem : 

you’ll have to identify the issue, understand how it came to existence, and see if there’s enough data to start working with. 

Clarify the problem

Clarify the problem are you aware of everything related to it? Or do you need more information? You need to know if this was a priority to fix now, or it can simply wait while handling other more important issues. 

Define the goals :

in this step, you’ll have a fixed goal that you aim to achieve after solving this problem. Fixing a clear timeline would encourage working faster and harder to solve the problem. 

Identify the roots & the major causes of the inconvenience :

A problem doesn’t occur out of thin air, there must be a reason, and for you to get rid of this problem once and for all, you need to extract the reason. 

Make a list of the steps that must be taken to treat the core cause & prevent the problem from spreading to others. 

Each activity should have an owner and a deadline. Finally, actions should be tracked to verify that they are completed. 

Execute action plan :

now that you’ve had your list of steps, put it into motion! Just make sure everything is crossed out of your action plan. 

Evaluate the results :

Match the results you got with the goals you set in earlier steps. Check if there were any unpredictable consequences. If your goals weren’t achieved, then the problem isn’t solved yet, meaning you must start all over again. 

Benefits of Decision making & Problem-solving  

Problem-solving & decision-making are essential talents. They can assist you with several circumstances that may arise at work.

The talents may be used in conjunction with one another to tackle many of the same problems. Here are some benefits of using decision making and problem-solving skills in your organization: 

Saving time and making better use of resources:  

Planning things ahead spare you so much trouble and make it easy for you to go back and spot the error and handle it. 

It is the same with the two skills in hand, they both require thorough planning to make sure time is used efficiently and resources are exploited perfectly. 

Easy Delegation Process: 

If you approach decisions as a single jumbled step, your only options are to accomplish everything yourself or to chuck the assignment over the wall and pray for the best.

It is much easier to assign work and schedule check-ins at suitable stages if all stakeholders have shared process clarity on the phases of making choices. 

People will accomplish things faster: 

it is easier to set clear goals, have flexible timelines, and prepare the resources needed. This way your people will only occupy themselves with work and try to finish things as well as possible. 

Prevention of quarrels:  

When a manager is insufficiently forceful and leaves too many decisions to the workers, it can lead to workplace conflict.

A situation in which employees are unsure of the way they are being led might result in an overabundance of players attempting to take command.

Improve your decision-making abilities and show them the way to avoid your colleagues arguing over how to complete a project or which proposal is superior for your team!   

Sometimes you don’t even sense that your organization has experienced a downfall, and this is thanks to a clever implementation of detailed problem-solving followed by a decision-making process.

Here’s a tip. Try developing an overlapped skill of both problem solving and decision making, and in case you wanted to get equipped in managing problems and decisions visit our website here . 

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problem solving skills steps

How to Improve Problem Solving Skills

Last Updated: October 14, 2022 References Approved

This article was co-authored by Erin Conlon, PCC, JD . Erin Conlon is an Executive Life Coach, the Founder of Erin Conlon Coaching, and the host of the podcast "This is Not Advice." She specializes in aiding leaders and executives to thrive in their career and personal lives. In addition to her private coaching practice, she teaches and trains coaches and develops and revises training materials to be more diverse, equitable, and inclusive. She holds a BA in Communications and History and a JD from The University of Michigan. Erin is a Professional Certified Coach with The International Coaching Federation. There are 15 references cited in this article, which can be found at the bottom of the page. wikiHow marks an article as reader-approved once it receives enough positive feedback. In this case, 96% of readers who voted found the article helpful, earning it our reader-approved status. This article has been viewed 212,410 times.

The ability to solve problems applies to more than just mathematics homework. Analytical thinking and problem-solving skills are a part of many jobs, ranging from accounting and computer programming to detective work and even creative occupations like art, acting, and writing. While individual problems vary, there are certain general approaches to problem-solving like the one first proposed by mathematician George Polya in 1945. [1] X Research source By following his principles of understanding the problem, devising a plan, carrying out the plan, and looking back, you can improve your problem-solving and tackle any issue systematically.

Define the problem clearly.

Image titled Improve Problem Solving Skills Step 1

State your objective.

Image titled Improve Problem Solving Skills Step 2

Gather information systematically.

Image titled Improve Problem Solving Skills Step 3

Analyze information.

Image titled Improve Problem Solving Skills Step 4

Generate possible solutions.

Image titled Improve Problem Solving Skills Step 5

Evaluate the solutions and choose.

Image titled Improve Problem Solving Skills Step 6

Implement a solution.

Image titled Improve Problem Solving Skills Step 7

Review and evaluate the outcome.

Image titled Improve Problem Solving Skills Step 8

Adjust if necessary.

Image titled Improve Problem Solving Skills Step 9

Do regular mental exercises.

Image titled Improve Problem Solving Skills Step 10

Play video games.

Image titled Improve Problem Solving Skills Step 11

Take up a hobby.

Image titled Improve Problem Solving Skills Step 12

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About This Article

Erin Conlon, PCC, JD

To improve your problem-solving skills, start by clearly defining the problem and your objective or goal. Next, gather as much information as you can about the problem and organize the data by rewording, condensing, or summarizing it. Then, analyze the information you've gathered, looking for important links, patterns, and relationships in the data. Finally, brainstorm possible solutions, evaluate the solutions, and choose one to implement. For tips on implementing solutions successfully, read on! Did this summary help you? Yes No

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Problem-solving skills: what they are and how to improve yours.

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Guide Overview

Problem-solving skills in the workplace.

Problem-solving skills are a valuable trait that most employers seek in candidates. Being able to effectively solve problems is beneficial in nearly any position and can support a person's overall career advancement. Here we explore what problem-solving skills are, the most important skills in the workplace, steps to solve problems, and tips for improving this skill set.

Problem-solving skills defined

Problem-solving skills are skills that allow individuals to efficiently and effectively find solutions to issues. This attribute is a primary skill that employers look for in job candidates and is essential in a variety of careers. This skill is considered to be a soft skill, or an individual strength, as opposed to a learned hard skill. Effective problem-solving involves several skills within the problem-solving category, and each career may require specific problem-solving skills. For example, a marketing professional will need good communication, research, and creativity skills, all of which fall under the problem-solving umbrella.

Important problem-solving skills

The following are a few of the most important problem-solving skills in the workplace:

Decision-making skills

Decision-making skills are an important component of problem-solving as most problems require decisions to be made in order to address and resolve the issue. Good decision-making skills help professionals quickly choose between two or more alternatives after evaluating the pros and cons of each. Essential skills that fall under this skill category include intuition, reasoning, creativity, and organization.

Communication skills

In order to be an effective problem solver, you must be able to successfully communicate the problem to others as well as your recommendations for a solution. Proper communication can ensure solutions are effectively carried out and that everyone is on the same page regarding an issue. Good communication skills necessary to solve problems include active listening, verbal communication, written communication, receiving and giving feedback, and respect.


Collaboration skills are essential to solving problems as they allow you to work well with others towards a common goal. Nearly all workplace settings require some level of collaboration, making it an essential skill to have for every professional. Good collaboration skills ensure that communication is open, problems are addressed in a cooperative manner, and group goals are placed ahead of personal goals. Important collaboration skills to have in terms of problem-solving include emotional intelligence, curiosity, conflict resolution, respect, and sensitivity.

Open mindedness

Being open minded is another important component of strong problem-solving skills, as you must be able to look at things from different angles and consider alternatives when necessary. Open mindedness is essentially the willingness to look at things from a different perspective and consider new ideas. Characteristics of an open-minded person include curiosity, acceptance, eagerness to learn, and awareness.

Analytical skills

Nearly all problem-solving requires some level of analysis, whether it be simply analyzing the current situation to form a solution or the analysis of data and research related to the problem. Analytical skills allow an individual to better understand an issue and come up with effective solutions based on evidence and facts. Analytical skills that come in handing during the problem-solving process include critical thinking, research, data analysis, troubleshooting, and forecasting.

Problem-solving steps

The following are the primary steps used in the problem-solving process:

Tips for improving problem-solving skills

There are several ways you can work to improve your ability to solve problems, including:

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What Is Problem Solving? Steps, Techniques, and Best Practices Explained

Table of Contents

Problem solving is the art of identifying problems and implementing the best possible solutions. Revisiting your problem-solving skills may be the missing piece to leveraging the performance of your business, achieving Lean success, or unlocking your professional potential. 

Ask any colleague if they’re an effective problem-solver and their likely answer will be, “Of course! I solve problems every day.” 

Problem solving is part of most job descriptions, sure. But not everyone can do it consistently. 

The Problem-Solving Process

There’s no one-size-fits-all problem-solving process. Often, it’s a unique methodology that aligns your short- and long-term objectives with the resources at your disposal. Nonetheless, many paradigms center problem solving as a pathway for achieving one’s goals faster and smarter. 

One example is the Six Sigma framework , which emphasizes eliminating errors and refining the customer experience, thereby improving business outcomes. Developed originally by Motorola, the Six Sigma process identifies problems from the perspective of customer satisfaction and improving product delivery. 

Lean management, a similar method, is about streamlining company processes over time so they become “leaner” while producing better outcomes. 

Trendy business management lingo aside, both of these frameworks teach us that investing in your problem solving process for personal and professional arenas will bring better productivity.

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How to Solve Problems: 5 Steps

1. precisely identify problems.

As obvious as it seems, identifying the problem is the first step in the problem-solving process. Pinpointing a problem at the beginning of the process will guide your research, collaboration, and solutions in the right direction. 

At this stage, your task is to identify the scope and substance of the problem. Ask yourself a series of questions: 

Although some problems are naturally large in scope, precision is key. Write out the problems as statements in planning sheets . Should information or feedback during a later step alter the scope of your problem, revise the statements. 

Framing the problem at this stage will help you stay focused if distractions come up in later stages. Furthermore, how you frame a problem will aid your search for a solution. A strategy of building Lean success, for instance, will emphasize identifying and improving upon inefficient systems. 

2. Collect Information and Plan 

The second step is to collect information and plan the brainstorming process. This is another foundational step to road mapping your problem-solving process. Data, after all, is useful in identifying the scope and substance of your problems. 

Collecting information on the exact details of the problem, however, is done to narrow the brainstorming portion to help you evaluate the outcomes later. Don’t overwhelm yourself with unnecessary information — use the problem statements that you identified in step one as a north star in your research process. 

This stage should also include some planning. Ask yourself:

Establish a plan and timeline for steps 3-5. 

3. Brainstorm Solutions

Brainstorming solutions is the bread and butter of the problem-solving process. At this stage, focus on generating creative ideas. As long as the solution directly addresses the problem statements and achieves your goals, don’t immediately rule it out. 

Moreover, solutions are rarely a one-step answer and are more like a roadmap with a set of actions. As you brainstorm ideas, map out these solutions visually and include any relevant factors such as costs involved, action steps, and involved parties. 

With Lean success in mind, stay focused on solutions that minimize waste and improve the flow of business ecosystems. 

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4. Decide and Implement

The most critical stage is selecting a solution. Easier said than done. Consider the criteria that has arisen in previous steps as you decide on a solution that meets your needs. 

Once you select a course of action, implement it. 

Practicing due diligence in earlier stages of the process will ensure that your chosen course of action has been evaluated from all angles. Often, efficient implementation requires us to act correctly and successfully the first time, rather than being hurried and sloppy. Further compilations will create more problems, bringing you back to step 1. 

5. Evaluate

Exercise humility and evaluate your solution honestly. Did you achieve the results you hoped for? What would you do differently next time? 

As some experts note, formulating feedback channels into your evaluation helps solidify future success. A framework like Lean success, for example, will use certain key performance indicators (KPIs) like quality, delivery success, reducing errors, and more. Establish metrics aligned with company goals to assess your solutions.

Master skills like measurement system analysis, lean principles, hypothesis testing, process analysis and DFSS tools with our Lean Six Sigma Green Belt Training Course . Sign-up today!

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Use of technological resources for the development of computational thinking following the steps of solving problems in engineering students recently entering college.

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Paucar-Curasma, R.; Villalba-Condori, K.O.; Mamani-Calcina, J.; Rondon, D.; Berrios-Espezúa, M.G.; Acra-Despradel, C. Use of Technological Resources for the Development of Computational Thinking Following the Steps of Solving Problems in Engineering Students Recently Entering College. Educ. Sci. 2023 , 13 , 279.

Paucar-Curasma R, Villalba-Condori KO, Mamani-Calcina J, Rondon D, Berrios-Espezúa MG, Acra-Despradel C. Use of Technological Resources for the Development of Computational Thinking Following the Steps of Solving Problems in Engineering Students Recently Entering College. Education Sciences . 2023; 13(3):279.

Paucar-Curasma, Ronald, Klinge Orlando Villalba-Condori, Jorge Mamani-Calcina, David Rondon, Mario Gustavo Berrios-Espezúa, and Claudia Acra-Despradel. 2023. "Use of Technological Resources for the Development of Computational Thinking Following the Steps of Solving Problems in Engineering Students Recently Entering College" Education Sciences 13, no. 3: 279.

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Nderiv calculator online is a software program that helps students solve math problems.

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If you want to improve your math performance, here's one simple tip: practice, practice, practice. By doing lots of math problems, you'll gradually get better and better at solving them.

If you need help with your homework, there are plenty of resources available to you.

Mathematics is the study of numbers, shapes, and patterns. It is used in everyday life as a way of understanding and describing the world around us.

To determine what the math problem is, you will need to take a close look at the information given and use your problem-solving skills. Once you have determined what the problem is, you can begin to work on finding the solution.

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  1. How to Solve Problems

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  3. How to Develop Problem Solving Skills: 4 Tips

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    The four basic steps to problem solving are: 1. Define the Problem It's common to conflate symptoms of a problem with the problem itself. When understanding what the root of the problem is, be sure to ask the right questions. If you're problem solving in a workplace, get team feedback.

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    Problem-solving skills such as research, data collection, analysis and prototyping help in this step. Implementing a plan One of the last steps of problem-solving is implementing the plan. Once you have a viable and affordable solution, you need to execute it realistically. Be prepared for glitches. The key is to be persistent and not give up.

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    The 5 Steps of Problem-Solving Kids who feel overwhelmed or hopeless often won't attempt to address a problem. But when you give them a clear formula for solving problems, they'll feel more confident in their ability to try. Here are the steps to problem-solving: 4  Identify the problem.

  11. Problem solving techniques: Steps and methods

    Those steps are: Define the problem List all the possible solutions Evaluate the options Select the best solution Create an implementation plan Communicate your solution Let's look at each step in a little more detail.

  12. The Problem-Solving Process

    Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue. The best strategy for solving a problem depends largely on the unique situation. In some cases, people are better off learning everything ...

  13. Problem-Solving Strategies and Obstacles

    Several mental processes are at work during problem-solving. Among them are: Perceptually recognizing the problem Representing the problem in memory Considering relevant information that applies to the problem Identifying different aspects of the problem Labeling and describing the problem Problem-Solving Strategies

  14. Problem Solving Skills: What Are They?

    There are five steps typically used in problem-solving. 1. Analyze Contributing Factors To solve a problem, you must find out what caused it. This requires you to gather and evaluate data, isolate possible contributing circumstances, and pinpoint what needs to be addressed for a resolution. To do this, you'll use skills like: Data gathering

  15. Decision making & Problem Solving process

    What are problem-solving skills? 1- Listening skills: In general, active listeners are excellent problem solvers. ... Problem-Solving Step in the Process: Define the problem: you'll have to identify the issue, understand how it came to existence, and see if there's enough data to start working with. Clarify the problem;

  16. Effective problem solving skills

    An effective problem-solving process is one of the key attributes that separate great leaders from average ones. Step 1: Identify the Problem. 1. Work on the homework that is interesting to you. You can get more done on your homework if you focus on the parts that interest you the most. 2. Figure out mathematic.

  17. What Is Problem Solving?

    The first step in solving a problem is understanding what that problem actually is. You need to be sure that you're dealing with the real problem - not its symptoms. For example, if performance in your department is substandard, you might think that the problem lies with the individuals submitting work. However, if you look a bit deeper, the ...

  18. 12 Ways to Improve Problem Solving Skills

    By following his principles of understanding the problem, devising a plan, carrying out the plan, and looking back, you can improve your problem-solving and tackle any issue systematically. 1 Define the problem clearly. Download Article This is an outwardly simple but vital step.

  19. Problem-Solving Skills Examples (With Steps to Develop Them)

    When you encounter a problem, the first step to solving it is to analyse the issue. Having good analytical skills can help you understand the problem and find out its cause before you find and develop effective solutions for it. Analytical skills can also help you research solutions for the problems you face at work. Related: Research

  20. Problem-Solving Skills: What They Are and How to Improve Yours

    Analytical skills that come in handing during the problem-solving process include critical thinking, research, data analysis, troubleshooting, and forecasting. Problem-solving steps The following are the primary steps used in the problem-solving process: Identify the problem. The first step in solving any problem is to first identify it.

  21. What Is Problem Solving? Steps, Techniques, & Best Practices Explained

    How to Solve Problems: 5 Steps. 1. Precisely Identify Problems. As obvious as it seems, identifying the problem is the first step in the problem-solving process. Pinpointing a problem at the beginning of the process will guide your research, collaboration, and solutions in the right direction. At this stage, your task is to identify the scope ...

  22. Education Sciences

    In this work, the authors propose the use of technological resources to develop computational thinking following the steps or phases of problem-solving for first-year students. During the development of the activities using technological resources (Arduino board, sensors, electronic devices, and mBlock) the students carried out activities, such as algorithm development and programming of the ...

  23. Problem-Solving Skills: Definitions and Examples

    Problem-solving skills help you determine the source of a problem and find an effective solution. Although problem-solving is often identified as its own separate skill, there are other related skills that contribute to this ability. ... The first step to solving any problem is to analyse the situation. Your analytical skills will help you ...

  24. Best problem solving sites

    This Best problem solving sites provides step-by-step instructions for solving all math problems. Get Help with Homework. Get Homework. Solve Now. ... Doing math equations is a great way to keep your mind sharp and improve your problem-solving skills. Improve your educational performance. Mathematics is the study of numbers, shapes, and ...