professional help in resume

Write a resume for me. I am the coauthor of the first best-selling book on conversational AI, Age of Invisible Machines . I’m also the CEO and co-founder of OneReach.ai and the owner of UX Magazine. Previously I founded EffectiveUI, one of the world’s first user-centered design agencies, which was acquired by Ogilvy/WPP. Before working in design and technology, I was a sound editor for Warner Bros.

Here’s what ChatGPT wrote:

[Your name], CEO, Co-founder, Author, and Owner

Award-winning entrepreneur, co-author of a best-selling book on conversational AI, and experienced sound editor. Proven track record of leading successful companies and teams, and driving innovation in the design and technology industries. Demonstrated expertise in user experience design, conversational AI, and strategic planning.

*We’ve used strikethrough text on any elements that ChatGPT got wrong.

Experience:

CEO and Co-founder, OneReach.ai

Founded and lead OneReach.ai, a cloud-based conversational AI platform that empowers businesses to automate customer engagement.

Owner, UX Magazine

Acquired UX Magazine, a leading publication on user experience design.

Co-author, Age of Invisible Machines

Co-authored the first best-selling book on conversational AI, Age of Invisible Machines.

Conducted extensive research on the history, present, and future of conversational AI.

Here’s what I learned:

The results were as expected. ChatGPT was advanced enough to go beyond writing a standard chronological resume and included what is now standard practice: a “summary” paragraph. Anywhere the resume needed specific details, GPT included a [placeholder text] space.

That said, the software was not perfect. What ChatGPT rendered for me was a lightly personalized (partially completed; partially incorrect) resume template. It organized the ideas I fed into the software and created a decent first draft. Beyond that, I had to look deeper at each section of the draft to edit the information that ChatGPT had generated for me.

So, should you use ChatGPT to write a resume?

The answer depends on what roles you’re looking for, and how ChatGPT can aid you. For instance, if you’re a good writer or are applying to roles that require you to be good at writing — like a reporter or a content director — it’s best to avoid using generative AI. ChatGPT won’t help you enhance or showcase your core skills of writing or language. It may actually do the opposite by making the employer question your credibility as a writer or content producer. The one exception may be if your potential employer is looking for content creators who can use generative AI tools to create higher quantities of useful content.

Outside roles that are specific to content writing, ChatGPT can be a useful ally as you craft your resume. The idea is not to rely on AI to create a final draft of your new resume or cover letter. Rather, use it as a tool to put together a strong first draft of your strengths and ideas. If you choose to go this route, be sure to consider these insights for the best possible results.

Double-check the draft for inaccuracies.

When I asked ChatGPT to write my own resume, it made incorrect guesses about my company, OneReach.ai, especially related to funding and operations. It made an incorrect assumption that we’d raised money from investors. In reality, I bootstrapped my company to profitability for many years before our first round of investment. I had to manually edit that information in my own version of the document before presenting it to others.

Interestingly, the details that ChatGPT got wrong inspired me to improve my resume and think outside the box while editing the draft. The placeholders or gaps in information pushed me to consider more deeply the details I wanted to present and how those details would land with a recruiter or hiring manager. For instance, adding information about why I bootstrapped my company could signal to a potential employer my ability to sustain myself financially and not dilute the ownership of my startup.

ChatGPT has its own biases — but you can learn from them.

Beyond a tool for writing resumes, ChatGPT can also function a bit like a search engine (albeit one that hallucinates) — helping you learn about the most sought-after qualifications in your specific industry. If you’re early in your career and need some inspiration to get started, ChatGPT can provide the framework or a structure that helps you move forward in a more intentional manner.

For example, I told ChatGPT that I worked in design and technology and that I was formerly a sound editor for Warner Bros . ChatGPT then assumed that I’d attended film school (I didn’t). My background in experience design also likely led it to assign me Lean and Agile certifications that I don’t really have. These assumptions, while problematic, can signal to you, as an applicant, what the expectations of the role or industry you’re applying to may be.

You can also leverage the tool by feeding ChatGPT prompts like “What are the top three skills or strengths I should communicate to a hiring manager?” The responses aren’t guaranteed game-changers, but they might inspire you to rethink your draft through a different lens. Consider asking ChatGPT for a list of the best keywords to include in your resume for a particular job at a particular company to raise its visibility — both to application tracking software and the human eyeballs at the end of the line.

ChatGPT can allude to the best practices of resume writing.

ChatGPT can help you learn how to actually “write” a resume by showing you different resume formats and examples. When describing my accomplishments, for instance, ChatGPT led each bullet point with a verb. Leading with a “verb” when describing the tasks you’ve completed is a best practice, as well as including quantitative information about your projects, and highlighting important skills.

The ultimate goal is to not replace your own sensibilities. Rather, it’s to speed up your efforts. Think of it as having someone to rapidly collaborate with — they may not have all the facts, but they can help you by supplying perspective and copy.

If you do use ChatGPT, should you disclose?

Let’s say you collaborate with ChatGPT, write a great resume, and land an interview. Should you be honest about it?

Unless you talk about it, it’s unlikely you’ll be called out. OpenAI is said to be releasing a tool that can determine if something was written using ChatGPT, but it’s not producing reliable results so far . Beyond that, if you’ve used the technology in a collaborative manner, detecting its origin becomes even more difficult. Having said that, people are already developing an ear for content that “sounds like ChatGPT.” Often, what they’re detecting is poor prompt quality.

In many companies, however, and especially in the tech industry, hiring managers should be interested in a candidate who’s comfortable co-creating a resume and cover letter with generative AI . If that candidate can talk through the different iterative steps they used — the prompts they used, how they refined their search, and what they learned about the industry or the role in the process — it’s an impressive skill for hiring managers. Well-written prompts get better results, and in some fields, effectively using ChatGPT is a skill in itself because it shows that you’re adaptable and willing to learn new things.

Unfortunately, some companies might see this collaboration with technology in a less favorable light. While most organizations will eventually need to make a shift that embraces changing technology (rather than fearing it), for now, it’s best to do your research on the company you’re applying to before deciding whether to disclose. Unless you have specific intel, it may be difficult to know for sure how a company will react.

Remember when spell-check technology came out? At first, there was a general hesitance toward using it. Employing a spell-checker might give off the impression that you weren’t meticulous or careful, and there was frequent discussion about whether or not using it was making people bad at spelling . It didn’t take long for the tables to turn. Once it was widely adopted, it became uncommon not to use spell-checker’s suggestions.

My point is, we use all sorts of technology every day — and while there’s been a lot of speculation about whether generative AI is coming for our jobs, I find myself agreeing with this sentiment: It’s not AI that’s coming for your job, it’s someone using AI coming for your job. Using tools like ChatGPT to help craft your resume may very well be the new norm in a few years’ time. That doesn’t make job candidates any less competent or relevant.

It takes significant human interaction to refine and polish the raw materials GPT provides. It also takes a human to come up with the idea of asking ChatGPT to write a resume. AI is deeply dependent on us. While it will certainly get better at performing the many tasks we set it to, it will likely continue to need our guidance and ideas.

We can all benefit from getting better at working with AI, or “co-botting” as I like to call it. Using ChatGPT to effectively produce a winning resume, in my opinion, is a step in that direction.

RW Robb Wilson , CEO and founder of OneReach and author of the Wall Street Journal bestseller Age of Invisible Machines , has spent more than two decades applying his deep understanding of user-centric design to unlocking hyper-automation. Robb built UX Magazine into the world’s largest experience design publication while simultaneously creating Effective UI, a full-service UX firm that competed with IDEO and Frog Design. Robb has also played a part in creating a wide variety of products, apps, and movies for clients like, DHL, Unilever, Expedia, Bosch, and more.

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It's OK to Ask for Resume Help

I get by with a little help from my friends.

I bet you never thought that The Beatles could relate to writing your resume. However, I think we can all agree that John Lennon and Paul McCartney's “With a Little Help From My Friends” can apply to just about anything.

With the resume being such a personal document, it can feel uncomfortable to call for reinforcements. You're putting yourself out there on paper, sharing the story of you and your career over and over, and you may not want to admit that you're not quite sure what you're doing. Here's the thing though: It's OK to ask for help. If you don't believe us, at least believe John and Paul.

The rules of resume writing can seem amorphous and confusing; you know there are certain expectations, but you can't quite figure out how to meet them. Meanwhile, the stakes are high in the job search, and you don't want to gamble with your future. That's exactly why professional resume-writing services like TopResume exist ‒‒ so that you can finally find success with a resume that catches eyes for the right reason.

So, if you sang out of tune, would we stand up and walk out on you? Not at all. We're here to help, and it's OK to let us.

Resume writing is its own skill

Has anyone ever sat you down for a lesson in resume writing? Do you know about applicant tracking systems, the difference between “doers” and “achievers,” and action verbs on a resume ? If you're like most people, that answer is a hard “no,” and your ignorance may be costing you career opportunities.

Writing resumes is its own skill. It requires a thorough understanding of what goes on behind the closed doors of hiring managers' offices and a proficiency with writing styles that don't appear anywhere else. There's a reason there are professionals out there who do this for a living. In the same way you're an expert in your field, professional resume writers are experts in theirs, and that's why they can take your document to the next, job-winning level.

Time is a valuable resource

Searching for a job is a massive time commitment. In addition to your regular life responsibilities, you suddenly have to undertake hours of research, writing cover letters, tailoring resumes, interview preparation, and more. If you're conducting your job search while still employed, it's even more difficult to find the time for all of this activity. You're only human after all, and there are only so many hours in a day.

Fortunately, this is a problem that many people have been working to solve. From grocery delivery to sending out your laundry, nowadays, there are a number of services that can help you maximize your time by taking on some of the more painful chores for you. So ditch staying up until two a.m. and let someone else handle your resume. You'll be able to spend more time on other aspects of your job search: networking, browsing job boards for opportunities, and sending out stronger applications more quickly.

Go ahead, sing us a song

And if you sing out of key, that's fine with us. As the world's largest resume-writing service, our goal is to arm job seekers with resumes that bring them closer to their dream jobs. When you work with a professional writer, you'll feel empowered knowing that your resume is poised to impress because it's received the thumbs up from the people who know what's what. In the end, calling in the cavalry will result in a stronger, more polished document, as well as give you more time to strengthen other job-search elements, helping you become the total package. When you have the right friends, asking for help can be the difference between a longer job search and your next career milestone.

TopResume is ready to help you get by. Click here to learn more about our professional resume-writing services .

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Pro wrestlers return to China as global bouts resume after pandemic

International pro wrestlers return to China following China's professional league reopening

[1/6] Wrestlers battle at China's professional league, Middle Kingdom Wrestling (MKW) in Shanghai, China June 6, 2023. REUTERS/Aly Song

SHANGHAI, June 7 (Reuters) - Not only presidents and chief executives are making their way to China to reconnect after three years of border closures, but also international professional wrestlers, who returned this week after the COVID-19 pandemic.

China's professional league, Middle Kingdom Wrestling (MKW), held its championship card of eight bouts on Tuesday evening, featuring both domestic and foreign contestants before a live audience of about 350 fans cheering every body slam.

"We are glad to let the world know, 'Hey, Chinese wrestling is back'," said event promoter Adrian Gomez.

A cast of colourfully dressed characters - both heroes and villains - hammed it up for the audience, in the spirit of the storied WWE, the best-known pro wrestling body.

International participants included former WWE pro wrestler Yoshi Tatsu from Japan and Malaysia's Nor "Phoenix" Diana, who is known as the first hijab-wearing pro wrestler.

For those inclined to view events in light of the competition between China and the United States, a neat bit of theatre played out, as Chinese wrestler Wang Tao defeated his American opponent to win the "Belt and Road Championship".

Gomez said the return of international wrestlers signalled a huge change in fortunes for Chinese pro wrestling, which has battled to stage domestic live matches since COVID curbs were imposed in early 2020, sometimes with no audience at all.

"It was really difficult ... But we've made it to the other side. I can't put it any other better way," he added.

Our Standards: The Thomson Reuters Trust Principles.

Thomson Reuters

Casey has reported on China's consumer culture from her base in Shanghai for more than a decade, covering what Chinese consumers are buying, and the broader social and economic trends driving those consumption trends. The Australian-born journalist has lived in China since 2007.

A competitor drives during Le Mans 24-hour sportscar race in Le Mans

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