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Add, edit, or delete Google Maps reviews & ratings
On Google Maps, you can write reviews for places you visit. You can also leave info or post photo or video updates about a place, like if it’s quiet and romantic or if it’s under renovation.
About public info
All reviews are public and anyone can find what you add. You’re unable to add an anonymous review.
Here's some more info others can find when you write a review:
- The name on your About me page .
- Other photos and videos you added to Google Maps, and the location info that's attached .
- Reviews you wrote on Google Maps.
Tip: If you’re a Local Guide , you can get points when you add photos and videos to Google Maps. Learn how to provide high quality reviews and photos .
Add a rating or review
To help you share an experience, or help others choose or make a better decision, you can add ratings or reviews.
Before you add a rating or review, make sure to follow the content policy. Reviews and ratings may be removed from the page, and in most cases, they are removed for policy violations like spam or inappropriate content.
We don't reinstate reviews that were removed for policy violations. These removal measures help make sure that reviews on Google properties are relevant, helpful, and trustworthy. Learn about prohibited and restricted content for reviews .
- On your computer, sign in to Google Maps .
- Search for a place.
- On the left, scroll and click Write a review.
- To score the place, click the stars. You can also write a review.
Your review shows up in Google Maps until you take it down. After your review is published, you can edit it or change the rating and pictures you included.
Find & share your reviews
- On your computer, open Google Maps .
- To find places you’ve reviewed , click Reviews .
- To find suggestions of places to review , click Contribute .
Edit or delete your review
Find your reviews
- Select Edit review or Delete review and follow the on-screen steps.
Read & respond to other people’s reviews
Read other people's reviews.
The reviews and ratings you find in Google Maps were added by other users.
Tip: The date on a review is the date it was published.
- Below the place’s name, you can find a rating.
- To read reviews, on the right of the rating, click the number of reviews.
To read reviews in another language.
- On your Google Account, go to your languages settings .
Reload Google Maps and check the review again.
Reply to a review of your business
When you open your Business Profile on Google Maps on your computer, you can reply to individual reviews.
Tip: To reply to reviews, you must verify your business profile .
To reply to reviews from your Business Profile on Google Maps:
- On your business profile, scroll to “Reviews."
- To reply to a review, click Reply .
Mark a review as helpful
- Below the place’s name, click the number of reviews.
- To remove your vote, tap the icon again.
- If the review is illegal or violates Google policy, you can report a review.
- Google shows reviews marked helpful to more people.
Report a review
You can’t contact someone who left an inappropriate review, but you can request that Google to remove it. Reviews are taken down if others label them as inaccurate or if they don’t comply with Google’s review policies .
- Find the review that violates Google's review policies .
- Select the reason you want to report the review.
Need more help?
Try these next steps:.
Google Reviews: 5 Steps to Skyrocket Your Business Growth With Reviews
by Nabila Stapleton-Charles
Content Manager at Weave
Potential customers are turning to online reviews for social proof now, more than any other time in history. Additionally, Google, today’s most powerful search engine gives higher SEO rankings to businesses with multiple positive google reviews .
If you are a small business owner with room to grow your business, and ignoring Google Reviews , you might as well take out all of the money in your wallet and set it on fire.
Yes, online reviews really are that important. And yes, we are going to show you exactly how to use them to grow your business .
Here is what you can expect to learn from this article:
- How to Get More Google Reviews
- How to Leave a Google Review
- How to Remove a Review From Google
- How to Use Weave to Get More Reviews
9 out of 10 people check online reviews before choosing a business
Weave helps you easily collect and monitor reviews on Google and Facebook. These reviews can be some of the best marketing for your business.
How to Get More Google Reviews from Your Customers in Five Simple Steps
Step 1: ask your customers for a ‘favor’.
If your customers have had a good experience with your business, they’re usually more than happy to “pay it back” through a positive customer review . Framing your request as a “favor” lessens your customers’ feeling of obligation. Interestingly enough, this makes them more likely to comply with your request. (1)
Asking for a favor not only shows that you have trust in your customers, but it also allows them the opportunity to provide support for you and your business .
When asked in the right way , most satisfied customers will be happy to leave a good business review. Get as many “favors” as you can because Google will automatically highlight any 3 of these reviews in your Google Review Summary section. (2)
While getting customers on board to write a Google business review is a huge milestone, remember that Google’s algorithm is also crawling for the right kind of reviews .
Step 2: Give Them A Reason To Write A Review
Giving a reason for your request increases the chances that your customers will oblige by up to 33%. Studies performed by a Harvard professor in 1978 revealed the power of the word “because”.
The conclusion of the study is that giving someone a reason that you are asking for something will increase your success rate no matter the reason. (3)
When you’re asking for a review, be sure to include a reason . “Because we would love to hear your thoughts” or “because we care about what you think of our business” may just be a few extra words, but it can go a long way in improving your review response rate.
While there are far more technical reasons for requesting reviews such as boosting local SEO to build online authority and trustworthiness and providing recent feedback to prospects, you should keep explanations simple .
Step 3: Thank Them For Being Willing To Leave A Review
When it comes to customer service, gratitude is always a good idea.
In a cold email response study, response rates increased dramatically when gratitude was expressed in advance. (4)
Similarly, getting customer feedback via reviews can lead to improved customer service when acknowledged by a business.
Step 4: Have a Script and a Process
Now let’s see how these tips, altogether, work to increase your review generation rate. You’re welcome to copy this script or tweak it to fit your business’ unique needs.
“Hey __________ [customer name], thanks for coming in today! I was wondering if you could do me a favor?”
*Customer responds affirmatively*
“Would you mind writing a review of your experience? Because it really helps other customers make the decision to come here.”
“Thanks! We really appreciate you being willing to do that! In a few moments, you will get a review request from our office. You can just follow the review link that we send you. It makes it really simple!”
A happy customer is likely to reciprocate the positivity if you just ask . By making the process simple and introducing a little bit of psychology into the equation, you’re well on your way to acquiring a bank of positive reviews .
Step 5: Find A Review Software That Automates The Process
In an ideal world, everyone would have automated review software like Weave .
Review software allows you to request a review from the customer immediately after they’ve interacted with you , they get the request at the time when they’re most likely to leave you feedback.
Usually, the request includes a link that they can click on. They will be sent to a review website like Google or Facebook where they can leave feedback in just a few minutes.
Make Google Reviews Easy For Your Customers
No matter how amazing your customer experience is, making the feedback process easier will always increase your success .
Make your process for leaving Google reviews as simple as possible.
Ask Your Customers For Reviews
Did you know that while 71% of consumers would actually leave feedback if a business just asked , a whopping 30% of consumers have never been asked at all? (5)
Even casual requests can be effective and are certainly much better than not asking at all .
You may also like: How to Get Facebook Social Media Reviews and Should You Ask Customers for Reviews on Yelp?
How To Leave A Review on Google
Let’s start at the ground level. There are two different ways you can leave Google reviews; through a browser, or through the Google Maps App. The process is different for each, and yes, your customer will need a Google account to do it.
Write A Google Review From Your Browser
- Log into your Google account, and search for the business you want to review.
- Find the reviews area (next to the star rating in your search results, or under the establishment’s name in the sidebar in Google search) and click on the blue font that says “WRITE A REVIEW.”
- Rate the business from 1 to 5 stars (the greater numbers indicate a positive experience), write about your experience, and click “POST” when you’re done.
Write A Review From The Google Maps App
- In the Google Maps app on your phone, search for the business that you want to review.
- Maps will return a search result with a map that includes a banner at the bottom about the business. Click that banner.
- Scroll down in the window that pops up until you get to the reviews section. You will see five stars unpopulated with your profile picture above them. Click on the number of stars you would like to leave for the business and proceed to write about your experience.
- Click “POST” to leave the review.
Writing a review is a simple process, even for your older customers. This process is even simpler when you use automated software .
How to Delete a Google Review
If you are a business owner, you’ve probably seen a negative review come across for your business at least once. The review could be the result of a misunderstanding with a customer, or even someone on your team dropping the ball, in which case, you should try to rectify the situation immediately.
Unfortunately, there is another common source of negative fake reviews that you can’t do anything to rectify. Those negative reviews come from competitors who are trying to tarnish your reputation. In an effort to do this, some competitors may post fake negative reviews about your business . In these scenarios, you’ll need a strategy for deleting Google Reviews.
Before we get too far into this process, you should know that this is not always guaranteed to work. However, it has worked on a number of occasions, so it’s often worth going through the process .
Step 1: Locate the Review on Google
Locate the fake google review you are trying to remove. You can do that by searching for your business name in Google and clicking on the total number of reviews .
Step 2: Flag the Review
Locate the review that was left by your competitor and click the flag. To get the flag to show up, you will need to be hovering over the review.
Step 3: Select Your Reason for Flagging the Review
When you click the flag you will see these options:
Click the circle that indicates that the post is a conflict of interest. Take a screenshot of your form filled out and save the screenshot with the date.
Note as well that google’s policies consist of a list of 10 types of prohibited and restricted reviews , which Google might remove, not only when flagged, but automatically.
Step 4: Navigate to the Spam & Policy Forum
After a week or so has gone by, check whether the fake review was removed. If it hasn’t been, go to Google My Business community you will see a page in the search result that looks like this:
Click Spam & Policy and you will be taken to a page that looks like this:
Step 5: Submit Your Case
Click the plus in the lower right-hand corner to start your post in the forum. In the interest of your reputation management , you need to be as persuasive as possible about the fact that this review was not from a real customer. Explain how you know that it is a competitor, attach the image showing that you flagged the review first, then submit your post. The more descriptive you are and the more details you have to back up your position, the more likely you will be successful in getting the bad review deleted .
This forum is typically very quick to respond, so you should know within the day whether your report will be escalated.
Using Weave to Get More Google My Business Reviews
Interestingly (but not surprisingly), a well-established Weave dental office in Oklahoma City was able to increase their new patient flow by 324% from May of 2017 to now. This office was seeing around 17 new patients a month consistently for several years, and with less than 10 online reviews at the time saw a plateau in their active patient base. Then they signed up for Weave and activated Auto-Text Reviews –they are now seeing 76 new patients a month and have over 200 online reviews.
Rika Markel, of West Side Family Dental Group said, “Weave has made all the difference in our dental practices. Easy to use for recalls, confirmations , etc. But most importantly, the review feature helped us to get on the first page of Google.”
A positive review can have a great influence on a potential customer looking up your business online . Will you try to get at least one new review today? Schedule your demo to learn how Weave is promoting national, regional and local business online reputation.
How do you review a business on Google?
First, log in to your Google account. Search on Google for the business you want to review. Click on the number of reviews that shows in blue text. Click write a review in the top right-hand corner.
Can you write a Google review without having an account?
No. While this was a possibility in earlier days of Google Reviews, you can no longer leave a Google review without having an account.
How do I leave a Google review anonymously?
There is no longer a way to write reviews anonymously on Google. Google will automatically connect you’re your review to your Google account.
How do I see my Google reviews?
To see your Google reviews, you can either log in to the Google My Business review site and manage reviews from inside your dashboard, or you can search for your business and click on the number of reviews linked in blue and see your reviews from there.
How long do Google reviews stay posted?
Google reviews will stay posted indefinitely unless the writer of the review decides to delete the review.
How do I write a review on Google?
If you are a reviewer looking for actual tips on what you should say in your Google review- remember to be honest, civil, describe the service received, be specific, ensure you are reviewing the intended company and update the review if necessary.
Is a Google Business Profile free?
Yes, it is. So, there’s no reason to hesitate to get one so your business information can appear accurately on Google tools like the search engine and Google Maps.
What’s a google reviews widget?
A Google review widget is a simple code that you can add to your website to display your Google reviews on your website.
What is google seller rating?
You’ve likely seen google seller ratings in your google searches below ads in the form of a star rating. It’s typical for eCommerce companies to use Google Seller Ratings, but it’s available to any company.
Here is an additional list of 10 Common Questions and Answers About Collecting Reviews
Want more info about getting a google customer review? Download FREE Ebook: Everything a Business Owner Needs to Know About Google Reviews
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2 Ways to Write a Review on Google
Last Updated: February 25, 2023
Using Google Maps on Mobile
Using google on a computer, using google maps on a computer, expert q&a.
This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA . Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities. This article has been viewed 504,243 times. Learn more...
Did you just have the best steak of your life? Did you just experience the worst service at your local bar? Was the tour you just took informative and fun? Let the world know! You can review almost any service using Google Reviews. This wikiHow article teaches you how to write reviews on Google using a computer or your Android or iPhone.
Things You Should Know
- You can leave a review on Google using your computer or the Google Maps app on your phone or tablet.
- If you're using a phone, open the place you want to review in Google Maps, then tap the star rating under "Reviews".
- If you're using your computer, click "Write a review" when you search for the place in Google Maps, then leave your review.
- If you want to add photos or videos from your phone, tap Add photos & videos below the text box.
- If you want to read your review, you'll find it by opening Google Maps, then go to Contribute > View your profile .
- To delete a review in Google Maps, go to Contribute > View your profile > See all reviews > ⋮ (Android) or … (iPhone/iPad) > Delete review .  X Research source
- Some general manufacturer names like "Flonase" won't work, but specific product names, like "Flonase Sensimist" will. If you don't know the name and brand of the product you want to write a review about, you shouldn't write the review because you could end up writing a review for a similar, but not the same, product!
- This method works for reviewing movies, products, and places!
- Depending on the type of review, you may or may not see a Add Photos button.
- A new window will open.
- Click Add photos if there are pictures on your computer, in Google Drive, or in Google Photos that you'd like to include.
- If you want to read your review, you'll find it by opening Google Maps on your computer, then going to ☰ > Your contributions > Reviews .
- To delete a review in Google Maps, go to ☰ > Your contributions > Reviews > ⋮ > Delete review .  X Research source
Video . By using this service, some information may be shared with YouTube.
- Tap or click the thumbs-up icon to "like" a review from someone else. ⧼thumbs_response⧽ Helpful 0 Not Helpful 0
- If you see an inappropriate review, tap or click the three-dot menu icon next to the review and select Report . ⧼thumbs_response⧽ Helpful 0 Not Helpful 0
- If your review isn't posting, then it may not follow Google's review policy . ⧼thumbs_response⧽ Helpful 0 Not Helpful 0
You Might Also Like
- ↑ https://support.google.com/maps/answer/6230175?hl=en&co=GENIE.Platform%3DiOS&oco=0
- ↑ https://support.google.com/maps/answer/6230175?hl=en&co=GENIE.Platform%3DDesktop&oco=0
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How to write a Google Review
Social proofing - a concept based on the evidence that people will follow the actions of the majority – is a hugely popular online marketing online concept. And it is something that can help you to grow your business through Google reviews. Many potential customers are turning to online reviews for social proof, more so now than at any other time in history. Additionally, Google gives higher search rankings to businesses with multiple positive google reviews.
Consider this: you're a conscientious shopper. You do your research. And you always check out the reviews before buying something your heart desires. You're happy with your purchase or service experience and now, rather than reading the reviews, you feel compelled to write one of your own for other shoppers.
The only problem is that you’re not quite sure how to write a Google review. Don’t worry. We’re going to break it all down and answer all your pressing questions about how to leave a Google review.
How do you write a Google review?
You can leave a Google review using Android devices, IOS devices, and a laptop or computer. For Android or IOS devices, follow these steps:
Open Google Maps.
Search for a place. You can also tap the map.
Tap the place or address (at the bottom).
Scroll down to find the five empty stars.
Tap the stars for a rating. You can also leave comments for a review.
From a computer or laptop, follow these steps:
Sign in to your computer and go to Google Maps.
Search for a place.
Scroll down and click write a review.
A window will appear. Click the stars to rate and type to leave a review.
Here’s an example of a search for The Cheesecake Factory:
Here’s what it looks like after you click on the write a review box.
Do you need a Google account to write a review?
Many people think they need a Gmail account to leave a review. That isn’t the case, though. You don’t have to set up a Gmail account; but you do have to log in with some form of Google account, as it isn’t possible to leave an anonymous review.
So long as you can log in with Youtube, Google Play, Google Drive, or some other form of Google profile, you can leave a review without having a Gmail account simply by downloading the Google Maps app .
Businesses would be wise to explain this information to their most loyal customers. You may see a sharp uptick in the number of reviews you receive.
Put simply though: you don’t need a Google mail account to leave a review on Google.
Can you write an anonymous review?
No. All Google reviews are public . As such, people who read your review will see the following information once you leave a review:
Other reviews written on Google Maps
Photos you added to Google Maps
Your review and comments
It may not be ideal, but it’s also a great way to confirm every review. If every review is public, it’s hard to have someone write a fake review or slander a business for no reason.
That keeps Google from getting bombarded with fake or malicious business reviews . Small businesses depend on positive ratings for local SEO. When you think about it, it’s a win-win for businesses and customers.
What should you include when you write a review?
Great customer reviews help thousands of people make up their minds about a company. As such, reviews should have a few key elements.
Provide useful feedback
Providing helpful, honest, and useful feedback is a must. How can a customer size up a company if there is no constructive feedback to form an opinion? Additionally, without useful feedback, companies can’t fix the issue you may have noticed.
Talk about the customer service experience
Great customer reviews provide a little background about their unique customer service experience. Whether it was bad or good, your experience should explain the business exchange.
Use specific details and honesty
Make sure to mention specific details. Speak without judgement and use an honest tone about the experience. What did you like? What put you off?
Refrain from using links and personal information
Reviews aren’t about calling out individuals that wronged you. Don’t place links to a person’s address, phone number, etc.
Keep it civil and remain friendly
Reviews are a place to provide constructive feedback, not criticism. There is a difference. No matter how personal your experience was to you, keep the comments above board.
Update your review as needed
Sometimes when we love a business, we don’t get all our feelings down in one go. Plus, situations can change. This is why you have the option to edit it as time goes on.
Make sure you have the right company
Positive reviews are great! But, make sure you’re praising the right company. It happens more often than you’d think.
Proofread your review
You’re taking the time to write about a business. Don’t write a word-sauce review that nobody else can understand; otherwise, what’s the point? Sense-check your words, your grammar and your tone.
If people Google your name, will Google Reviews you have written show up?
All Google reviews are public, so it’s possible. In most cases, your review would not show up on the first page if someone Googles your name — unless you happen to have a very unusual name.
It may appear on later pages, but since most people don’t look past the first page, it shouldn’t be an issue.
If you write a Google review, can people see other reviews you have written?
Yes. All Google reviews are public. So people would be able to see other reviews you’ve written. We understand this may cause you to pause.
Here’s another way to think about it. Thousands of reviews get posted daily. Your small group of reviews is but a drop in the proverbial Google review bucket.
Is it legal to get paid to write Google reviews?
Buying reviews on Google is illegal, according to the Federal Trade Commission (FTC). Failing to divulge payment for a review can result in exorbitant fees and fines. In other words, this is a definite no-no.
How do you become a local guide on Google reviews?
Anyone can sign up to become a local guide . Reviewers don’t get paid for their reviews. Instead, local guides worldwide provide reviews for points to earn badges from Google.
Using Chalkboard to get more Google Reviews
Chalkboard makes it easy to ask your customers for your reviews – and to respond to them. If your customers are happy with your product or service, they will be very willing to give you a positive Google review . Reviews are hugely important to your local customers - in fact, a whopping 88% of consumers read reviews to determine the quality of a local business. As Chalkboard makes it easy for you to request and manage your Google reviews, you are more likely to notice a boost in your search rankings on the search engine itself.
Google Reviews can help customers and businesses alike. The best way to go about it is to leave a detailed, fair and civil description of your experience. Writing a Google review is a great way to show businesses your appreciation for their services or products. It's likely that you use Google on a daily basis – and so do your potential customers. Google reviews will get your business seen by more people, so if you're a local business, collecting Google reviews are crucial. With Chalkboard, you get advanced business features that allow for review aggregation directly through the second-line app, which will automatically send review requests to your customers AND allow you to manage those reviews from the app. Sign-up to Chalkboard today and watch the number of positive reviews for your business grow! 🙌
Here are the most common —and important — questions independent business owners have about Google Reviews, with their answers.
Responding to reviews on Google is crucial for any business. Follow this practical step-by-step guide for how to reply to Google reviews
How to Leave, Edit, Manage, and Get More Google Reviews
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How to Write a Review on Google
Help others by sharing your experience
Leaving a restaurant or local business after having experienced exceptionally good or bad service may inspire you to write a review of your experience. Doing so helps other potential patrons know what to expect from that establishment. A popular place to leave reviews, due to its visibility, is Google.
When you look for a business on the search engine, the ratings are one of the first things to come up. So how can you add your voice and share your own experience?
Google reviews is a feature on Google Maps , and as long as you have your own Google account you can start writing online reviews for businesses you’ve visited. There is even a chance to become what’s called a Local Guide, and you can get points for each review you leave to increase your level and visibility on review pages.
In this article, we’ll walk you through how to write reviews, and how the Local Guide program works.
Leaving a review for any place you’ve visited is easy. You just need a Gmail account. If the establishment you visited doesn’t have a page on Google Maps, you also have the ability to add it to leave your review.
Here’s how to leave a new review on Google:
- In the Google search engine, search for the business name that you visited. You can also use a mobile device to do this in a browser, or on the Google Maps app for Android or iPhone.
- If the establishment has a Google business profile, it will come up as the first result. If it is a chain store, make sure to double-check the address of the location you visited. Next to the star rating of the business, click on the number of reviews.
- The business’s reviews page will open in a pop-up. In the top-right corner, click on the Write a review button.
- Select the number of stars you want to rate the business, 1 being the worst and 5 being the best. You can’t leave empty stars, so you’ll need to select at least 1. Underneath that, you can expand on your rating and describe your experience. Under the text box, you can also add pictures if you have any.
- When you’ve finished your rating and review, click on Post and it will be posted to the business’s review page.
Now that you’ve written your review, others will be able to see it by scrolling through the reviews section. Google may place your review higher or lower depending on how recent it is compared to others’ reviews, your influence as a Local Guide, or how a user chooses to have the reviews sorted.
How to Become a Local Guide
If you frequent Google review pages, you may notice that some people have a Local Guide tag. This can place their review above other customer reviews, especially if they have reviewed many places. If you want to become a Local Guide yourself, the process is actually very simple.
- Go to maps.google.com/localguides .
- Click on the Get Started button.
- On the next page, enter your city. Then check the boxes below to agree to the terms. Then, click on the Become a Local Guide button.
- You will automatically be redirected to your contributions page on Google Maps. From here, you can see your Local Guide level.
Underneath your Local Guide level, you’ll see the amount of points you have. You earn points by contributing to Google Maps, which includes reviews. You can earn extra points for things like reviews with over 200 characters, adding a photo or video, and responding to others’ questions on a business review page.
You can earn a Local Guide badge once you hit level 4, or 250 points from contributions. With each level, you’ll get a new badge, all the way up to level 10. Points don’t expire, however, if a contribution you make is removed by Google for violating their content policy, your points for that contribution may be taken as well.
How to Find, Edit and Delete Reviews
If you decide you reviewed a business unfairly, or made a mistake in your review, deleting or editing it may be necessary. Thankfully, it’s easy to find your past reviews and delete or edit any of them.
- Go to Google Maps.
- Click on the three bars in the top-left corner.
- Click on Your contributions from the menu.
- Your profile will come up. From here, click on Reviews .
- Find the review you want to delete or edit from the list, and click on the three dots in the top-right corner of the review.
- Click on Edit Review or Delete Review . If you want to add a picture, you can also click on Add Photo .
- If you choose Delete Review, a confirmation will pop up and you can select Delete to confirm the deletion.
- If you choose Edit Review , your previous review will pop up and you can edit the star rating and the written review. You can also add photos here.
Help Others by Writing Google Reviews
Posting reviews on Google for businesses can help others looking for stores or restaurants find the best ones to suit their needs. So leaving honest reviews about places you visit can make it easy for potential customers to know what to expect. Customer feedback can also help small business owners out by leaving positive reviews to let them know what they’re doing well, and where they could improve.
Since she was a child, Kayla has had a fascination with technology, video games, and filmmaking. Growing up she wrote on multiple personal blogs about these topics, enjoying the process of breaking down technical concepts. Most recently her focus has shifted to writing, and Kayla now reviews and writes technology, video editing, and gaming related articles. Read Kayla's Full Bio
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How to leave a google review step-by-step guide.
Detailed steps to leave Google reviews on mobile and desktop.
Google reviews are an important factor in the growth of any local business.
So, If you are a business looking to send an article to your customers on how to leave a Google review or a customer that wants to write reviews for their favorite companies, you are at the right place.
We will go step by step with clear visuals so all your customers can truly understand how to share their Google reviews on your Google Business Profile.
The steps are for desktop and mobile.
Things to know before you leave a Google review:
How to leave a google review on a desktop, how to leave a google review on mobile, how to edit a google review, how to delete a google review, why do google reviews matter, people also ask, key takeaways.
- You can’t submit an anonymous review. Google asks every customer/user to sign in with their Google accounts before they have the option to leave a review.
- Businesses cant’ delete the bad reviews by themselves. But in case of a fake review, the business can report
- Your Google reviews will appear publicly with your profile name and picture
- Your Google reviews will appear on Google services across the web, like Maps and Search, and on third-party sites and apps that use Google services to display a Google reviews widget.
- Your Google reviews must comply with Google’s policies. Read more
FYI: You can embed Google reviews widget automatically with EmbedReviews platform. Start a free trial and display your Google reviews now.
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There are 2 places where a customer can submit a Google review for a business. In Google Search and in Google Maps.
Let’s dive deep into the details:
1. Leave a review in Google search
The steps are short and very simple. Here is how to leave a Google review on Desctop in a Google search :
Step 1 : Open Google search results and type the business name of the company
Step 2: On the right side of the search results, you will see the Business profile
Step 3: Scroll down and click Write review
Step 4: A popup will appear asking you to log in to your Google account
Step 5: And finally you will access the form where you can write your review, upload photos
2. Leave a review on Google Maps
Step 1: Open Google Maps and search for the business
Step 2: When the business information appears, scroll down on the left-hand panel and click the ‘Write a review’ button
Step 3: A popup will appear where you can write the review and click ‘Post ‘
Refresh the page and your review will appear in the Reviews section.
Similar to the desktop case, there are multiple ways how to leave a Google review on a mobile device.
It is also more practical for users to do this on mobile as they might be on the spot in the business location where they want to write the review. Or again, is very common for businesses to share their review link via email or a QR code, so customers can easily tap this link and directly leave Google reviews in a form.
Here is how to do this.
Leave a Google review in the mobile browser
To write a Google review in the mobile browser, open Google.com and follow these steps:
Step 1: Type the name of the business
Step 2: In the search results, click the Reviews section and tap on the star icons (choose 4 or 5 stars for a positive review, 3 stars for a neutral review, and 1, 2 stars to leave a negative review.)
S tep 3: In the popup, write a review and upload photos
Step 4: Click ‘Post’
Your review will appear in just a few minutes.
Leave a review in the Google Maps app
The steps to submit a review in Google maps are very similar to the steps described above. The only difference is that you need to open the Google Maps app and search for the business inside the app.
You can edit if you misspelled it or want to add more details to the review. To do this, navigate to Google Maps and follow these steps:
Step 1: Click the menu icon in the top-left corner
Step 2: Click ‘ Contributions ‘ and scroll down to find the review you want to delete
Step 4: Select ‘Edit review’
Step 5: Make changes and click ‘Post’
Please note: It is a very common practice for customers to edit Google reviews, usually when businesses actively manage reviews and quickly respond to bad Google reviews.
If you are the one who submitted the review, then you can delete it. Otherwise, the actuall owner of the business listing does not have the option to delete Google reviews. In case of a fake review, they can flag it as inappropriate and wait for the Google team to decide to delete it.
To delete the Google review, navigate to Google Maps and follow the same steps as described above for editing the reviews:
Step 4: Select ‘Delete review’
Google reviews are important because they help to boost the credibility of a business and also increase its SEO ranking. This is due to the fact that Google is the most popular search engine, and potential customers are more likely to trust businesses that have positive reviews on this platform. Additionally, good reviews can lead to higher rankings on Google search results, making it more important for businesses to manage their Google my business profiles.
In summary, here is the list of benefits of Google reviews:
- Boosting credibility
- Enhancing SEO ranking
- Increasing potential customers’ trust in a business.
- Providing opportunities for potential customers to learn about a business before patronizing it.
- Helping businesses to understand their customer’s needs and wants.
- Allowing businesses to take charge of their reputations.
- Encouraging customers to leave feedback that can help businesses improve their services.
It is the same feature and it allows companies to manage their own business presence across all Google apps, mostly in Google Maps. The Google Business profile contains relevant business information for the company, such as opening hours, the latest updates, photos of the atmosphere, and of course, the reviews that happy customers share.
The Google review link is placed in the Google My Business dashboard. By sharing this link with customers, business owners can redirect them directly to the review form for their Google business page, where both on mobile and desktop, the customers can easily leave reviews. Read more: how to get Google review link >
Yes. The best way to show Google reviews on a website is to use a reviews management platform that has an API connection with Google to show the Google reviews in a web widget automatically.
Yes. Google reviews widget is a tool that enables businesses to generate Google reviews from their Google reviews page and show them on their websites. This means that the customer feedback is synced from the Google my business page to the website. This is almost in real time, which means the new reviews sync in just a few minutes. Learn how to embed Google reviews on a website >
The steps are very simple. You will need to get the embeddable code of the widget and copy/paste it into an HTML block into the Gutemberg editor of your WordPress page or post. Learn how to embed Google reviews on WordPress >
Business reviews are an integral factor for successful local SEO, and managing Google business listing is kinda a must for the online reputation of local businesses.
A happy customer will always want to write a review and help potential customers make better decisions. So feel free to send this article to your customers when requesting reviews.
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Add a rating or review · To score the place: Tap the stars. · To write a review: Under “Share more about your experience,” enter what you want to say. · To add
Add a rating or review · On your computer, sign in to Google Maps. · On the left, scroll and click Write a review. · To score the place, click the stars. You can
Write A Google Review From Your Browser · Log into your Google account, and search for the business you want to review. · Find the reviews area (next to the star
Search for the product you want to review using Google. Go to https://google.com in a desktop web browser. Log in if you aren't already logged
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Sign in to your computer and go to Google Maps. · Search for a place. · Scroll down and click write a review. · A window will appear. Click the
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Select the number of stars you want to rate the business, 1 being the worst and 5 being the best. You can't leave empty stars, so you'll need to
Leave a Google review in the mobile browser ... Step 2: In the search results, click the Reviews section and tap on the star icons (choose 4 or 5