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Proximity Hotel

Format Full City Greensboro State/Province NC Country USA Metro Area Greensboro Project Type Hotel Location Type Inner Suburban Land Uses Event Space Hotel Restaurant Keywords Green building Luxury hotel Sustainable development Site Size 5.2 acres acres hectares Date Started 2006 Date Opened 2006

Located in Greensboro, North Carolina, the sustainably designed Proximity Hotel features 147 guest rooms and suites, a full-service restaurant, and 5,000 square feet (465 sq m) of meeting and event space. The first hotel in the nation to be LEED Platinum certified by the U.S. Green Building Council (USGBC), it uses a wide array of energy-efficient materials, systems, and construction techniques to reduce energy consumption by 36.5 percent and water usage by 30 percent as compared to a conventional hotel. Room rates at the Proximity Hotel average $155 per night–the highest rate for nonresort hotels in the Greensboro area–and the hotel has become an event destination for environmentally focused organizations.

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Date Completed: Case Study/Profile Type: DCS Website: http://www.proximityhotel.com World Region: North America Developer(s): Quaintance-Weaver Restaurants & Hotels Website (Dev.): http://www.qwrh.com Designer(s): Centrepoint Architecture LLP Website (Des.): http://www.centrepointppa.com

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Skylight of the hotel RITZ: case study

• Projects & Case Studies Paper
• Published: 11 August 2020
• Volume 6 , pages 275–286, ( 2021 )

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• Arnau Bover 1 ,
• Jordi Torres 1 ,
• Carles-Hug Bitlloch 1 &
• Jordi Vilà 1  

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The five-star luxury Hotel Ritz in Madrid is currently under refurbishment. The works include the construction of a new large skylight above the main hall inspired on the original design. This paper focus on the design and construction of this skylight which consist of 2 different parts, the Hall Bajo with a vault shape, and the Hall Alto which is a trapezoidal dome crowned by a pyramid roof. The structure consists in slender steel welded T profiles and small rectangular plates which connects the main beams. The connections between the structural members are welded in order to obtain a rigid connection. The perimeter consists in a welded RHS beam which creates a stiff tension ring which is completed by a visible cable. The pyramid roof performs as a compression ring for the in-plane loads and as a Vierendeel beam for the vertical loads. The cladding is composed of flat and cylindrical insulating glass panes. A geometric study is carried out in order to define the cylindrical surface that better fits a spherical frame. Some panes are structural, providing stability to the slender profiles. To guarantee the tight geometric tolerances required the structure is divided into modules, which also facilitates the transport.

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Acknowledgements

Constructora San José, Fhecor Ingenieros Consultores, Hill International, Rafael de la Hoz Arquitectos.

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Bellapart, Les Preses, Spain

Arnau Bover, Jordi Torres, Carles-Hug Bitlloch & Jordi Vilà

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Bover, A., Torres, J., Bitlloch, CH. et al. Skylight of the hotel RITZ: case study. Glass Struct Eng 6 , 275–286 (2021). https://doi.org/10.1007/s40940-020-00127-5

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Received : 31 January 2020

Accepted : 06 July 2020

Published : 11 August 2020

Issue Date : September 2021

DOI : https://doi.org/10.1007/s40940-020-00127-5

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ARCHITECTURE BETWEEN THE CULTURE-NATURE DUALISM: A CASE STUDY OF GEOFFREY BAWA'S KANDALAMA HOTEL

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How Wyndham Hotels & Resorts improved their data capabilities to get to know their guests better

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Hospitality and leisure

We helped modernize Wyndham’s data architecture for better guest insights

Amazon Web Services

Running one hotel isn’t easy - running 9,000 hotels across 80 countries is a challenge on a different scale

In 2020, Wyndham Hotels and Resorts, a franchisor which operates brands ranging from Super 8 to Wyndham Grand, was four years into a “cloud first” strategy and migration that had seen some early successes. Still, opportunities remained. Like many hospitality enterprises, Wyndham has grown in large part by acquisition to become a major international hotelier spanning 20 separate brands processing more than a million reservations a day.

Wyndham knew that data could provide a better understanding of guests, their stays and their preferences at Wyndham properties—and thus help positively impact the overall guest experience and loyalty. In 2016, the company undertook a large-scale data architecture overhaul as a first step. However, despite the years of investment, Wyndham still had opportunities for maximizing the potential of its data assets and to derive further benefits from investments already made.

Redesigning Wyndham’s data architecture with an eye toward a more efficient future and better guest experiences

The goal: Manage the Wyndham business more effectively by redesigning the data landscape to glean further insights and connect with guests in a personalized manner.

Wyndham had already implemented Amazon Web Services (AWS) as the basis for a new, cloud-based back end for data processing. However it was still relying on legacy platforms to ingest, move and process data. The first step was to help Wyndham more fully utilize AWS tools and services, while standardizing the methods by which data was transferred between its core systems. Specifically, Wyndham’s move to a more robust, scalable cloud environment provided improved quality checks, better error controls and better overall accuracy of its guest data.

One significant challenge was revamping the way that Wyndham handled data, including reviews for data integrity requiring manual review of each error—a painstakingly, slow and costly process. In the new data architecture, numerous AWS Platform as a Service (PaaS) tools were used, such as Amazon Kinesis, SFTP, Amazon API Gateway, to make sure that Wyndham’s data was streamlined, automated and moved to the new AWS environment securely. From an operational standpoint, tools such as Amazon CloudWatch, Amazon Elasticsearch and Amazon QuickSight enabled Wyndham to quickly visualize guest and property metrics through interactive dashboards. In aggregate, the newly established architecture – packaged using AWS Serverless Application Model (SAM) - allowed Wyndham to access guest insights at a depth and speed which they had never experienced before.

Dramatic improvements in efficiency and accuracy , using the features of AWS

Before PwC entered the engagement, a single piece of data would travel an average of nine system steps to get from its point of creation to Wyndham’s central database, an error-fraught trip which would take up to two-and-a-half days to complete. Today, that number of steps has been reduced to four, and the journey now takes as little as five minutes. The quality of data has also been improved because it has been so effectively centralized, reducing the likelihood of inconsistencies and conflicts.

Wyndham has also seen an estimated 40 percent decrease in the time spent on managing its computing environment, thanks to being able to fully leverage the serverless architecture enabled through AWS. This in turn has helped reduce cost for the company, while now allowing Wyndham’s properties and corporate team to develop a fuller, more accurate understanding of its guests and their needs.

While the COVID-19 pandemic has slowed the travel industry in general, Wyndham is well-positioned for the impending recovery, thanks to a more efficient and accurate data architecture, rewarding the hotelier to help its owners spend more time focusing on their guests and less time investigating root causes behind data anomalies or inconsistencies.

“From better error handling to improved performance, we’re seeing a huge improvement in our technological capabilities which is positively impacting numerous areas of our business - and allowing us to focus on what matters most: our guests.”

Scott Strickland CIO, Wyndham Hotels & Resorts

“The underpinnings Wyndham had in place helped us redesign their data landscape to use AWS to its fullest potential - with a lens on protecting the integrity of Wyndham’s information and improving the accuracy of their guest data.”

Ali Abidi Principal, PwC

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Pwc and aws are helping companies modernize in the cloud., explore pwc's case study library, share this case study.

The right data at the right time can make all the difference. Learn how PwC and AWS helped Wyndham Hotels modernize their data…and level up their guest experience.

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