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Recruitment of a Star

By: Boris Groysberg, Steve Balog, Jennifer Haimson

Details power dynamics that unfold in the firm when one of its best and brightest threatens to leave. It focuses on the dynamics of attracting, hiring, compensating, negotiating, and leveraging a…

  • Length: 27 page(s)
  • Publication Date: Sep 11, 2006
  • Discipline: Human Resource Management
  • Product #: 407036-PDF-ENG

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Details power dynamics that unfold in the firm when one of its best and brightest threatens to leave. It focuses on the dynamics of attracting, hiring, compensating, negotiating, and leveraging a star performer in a professional service firm. In particular, traces the detailed events from the resignation of a star to the manager's struggle to decide which of the eligible candidates should be hired. Four candidates and their firms are discussed in great detail. The case allows students to consider both individual (e.g., background, aspirations, attitudes, past short-term and long-term performance) and organizational (e.g., cultures, strategies, structures, performance management systems) factors in choosing a candidate to maximize individual-organization fit.

Learning Objectives

To allow students to discuss a range of issues: managing talent, hiring dynamics, interviewing, compensation, negotiation strategies, portability of performance, appraising individual-organization fit, and managing professional service firms.

Sep 11, 2006 (Revised: Mar 26, 2007)

Discipline:

Human Resource Management

Harvard Business School

407036-PDF-ENG

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recruitment of a star case study pdf

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Recruitment of a Star

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About The Author

recruitment of a star case study pdf

Boris Groysberg

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Publication Date: September 11, 2006

Details power dynamics that unfold in the firm when one of its best and brightest threatens to leave. It focuses on the dynamics of attracting, hiring, compensating, negotiating, and leveraging a star performer in a professional service firm. In particular, traces the detailed events from the resignation of a star to the manager's struggle to decide which of the eligible candidates should be hired. Four candidates and their firms are discussed in great detail. The case allows students to consider both individual (e.g., background, aspirations, attitudes, past short-term and long-term performance) and organizational (e.g., cultures, strategies, structures, performance management systems) factors in choosing a candidate to maximize individual-organization fit.

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Boris Groysberg, Steve Balog, Jennifer Haimson Harvard Business School ( 407036-PDF-ENG ) September 11, 2006

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Organizational Development Case Study | Authors :: Boris Groysberg, Steve Balog, Jennifer Haimson

Case study description.

Details power dynamics that unfold in the firm when one of its best and brightest threatens to leave. It focuses on the dynamics of attracting, hiring, compensating, negotiating, and leveraging a star performer in a professional service firm. In particular, traces the detailed events from the resignation of a star to the manager's struggle to decide which of the eligible candidates should be hired. Four candidates and their firms are discussed in great detail. The case allows students to consider both individual (e.g., background, aspirations, attitudes, past short-term and long-term performance) and organizational (e.g., cultures, strategies, structures, performance management systems) factors in choosing a candidate to maximize individual-organization fit.

Organizational culture, Talent management

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Step 2 - Reading the Recruitment of a Star HBR Case Study

To write an emphatic case study analysis and provide pragmatic and actionable solutions, you must have a strong grasps of the facts and the central problem of the HBR case study. Begin slowly - underline the details and sketch out the business case study description map. In some cases you will able to find the central problem in the beginning itself while in others it may be in the end in form of questions. Business case study paragraph by paragraph mapping will help you in organizing the information correctly and provide a clear guide to go back to the case study if you need further information. My case study strategy involves -

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  • Company history is provided in the first half of the case. You can use this history to draw a growth path and illustrate vision, mission and strategic objectives of the organization. Often history is provided in the case not only to provide a background to the problem but also provide the scope of the solution that you can write for the case study.
  • HBR case studies provide anecdotal instances from managers and employees in the organization to give a feel of real situation on the ground. Use these instances and opinions to mark out the organization's culture, its people priorities & inhibitions.
  • Make a time line of the events and issues in the case study. Time line can provide the clue for the next step in organization's journey. Time line also provides an insight into the progressive challenges the company is facing in the case study.

Step 4 - SWOT Analysis of Recruitment of a Star

Once you finished the case analysis, time line of the events and other critical details. Focus on the following -

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Step 5 - Porter 5 Forces / Strategic Analysis of Industry Analysis Recruitment of a Star

In our live classes we often come across business managers who pinpoint one problem in the case and build a case study analysis and solution around that singular point. Business environments are often complex and require holistic solutions. You should try to understand not only the organization but also the industry which the business operates in. Porter Five Forces is a strategic analysis tool that will help you in understanding the relative powers of the key players in the business case study and what sort of pragmatic and actionable case study solution is viable in the light of given facts.

Step 6 - PESTEL, PEST / STEP Analysis of Recruitment of a Star

Another way of understanding the external environment of the firm in Recruitment of a Star is to do a PESTEL - Political, Economic, Social, Technological, Environmental & Legal analysis of the environment the firm operates in. You should make a list of factors that have significant impact on the organization and factors that drive growth in the industry. You can even identify the source of firm's competitive advantage based on PESTEL analysis and Organization's Core Competencies.

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  • Business Unit Level Solution - The case study may put you in a position of a marketing manager of a small brand. So instead of providing recommendations for overall company you need to specify the marketing objectives of that particular brand. You have to recommend business unit level recommendations. The scope of the recommendations will be limited to the particular unit but you have to take care of the fact that your recommendations are don't directly contradict the company's overall strategy. For example you can recommend a low cost strategy but the company core competency is design differentiation.
  • Case study solutions can also provide recommendation for the business manager or leader described in the business case study.

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Step 10 - Critically Examine Recruitment of a Star case study solution

After refreshing your mind, read your case study solution critically. When we are writing case study solution we often have details on our screen as well as in our head. This leads to either missing details or poor sentence structures. Once refreshed go through the case solution again - improve sentence structures and grammar, double check the numbers provided in your analysis and question your recommendations. Be very slow with this process as rushing through it leads to missing key details. Once done it is time to hit the attach button.

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A Study on Recruitment and Selection Practices at Three Star Hotels in Nashik City

Profile image of Harish Kumar Padmanabhan

2018, International Journal of Research in Management, Economics and Commerce

Recruitment is the pool that bridges the gap between organization and industry. In hotel industry, the recruitment of manpower is the crucial function it is labour and customer oriented industry. The recruitment practices include selecting right candidate for right job by considering need of job and organizational objective. This paper attempts to analyze the practices of recruitment adopted in selected start hotel and its relation with demographic pattern and sources of recruitment in selected star hotels. The study also reveals the reason for seeking employment in hotel industry and post function of recruitment carried out.

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Economia: Seria Management

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In Human Resource Management (HRM), Recruitment is the first and foremost issue to be considered with full of sincerity, because its role is to create a positive impression about the employer in the job market by ensuring effective stimuli for the job seekers. At the beginning, the study sets a picture that focuses on the importance of effective recruitment in the hospitality sector of Bangladesh and then the study details obligatory determinants of attracting efficient human resource for the development of this sector. The main objective of the paper is to study the status and the scopes of recruitment function in hospitality industry with focus towards star rated residential hotels. This study is based on primary data collection through a formal questionnaire. The questionnaire was of mixed mode with most questions in likert-type scale and few were dichotomous in nature. The key finding of the study is that recruitment is a highly challenging task in hospitality and it is quite ev...

recruitment of a star case study pdf

Canadian Institute for Knowledge Development (CIKD)

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Hotel industry, as a service industry, is greatly dependent upon its employees. Recruitment and Selection practices constitute an important starting stage for hotels towards generating an efficient and productive workforce. The present study, by focusing on 5* and 4* hotels, examines the current trends in the implementation and effectiveness of recruitment and selection practices in the Greek hotel industry, controlling for class category, size and ownership. An inferential quantitative research design was used, and an online survey was conducted, using a seven–point questionnaire. The study concludes that hotel industry, at least in Greece, is still using old – fashioned and cost effective recruitment and selection methods. Findings also outline that 5* and 4* hotels do not differentiate their mix of methods used in recruiting and selecting future employees. Internal recruitment methods are mostly considered to be effective in contrast to external recruitment methods. While interviews and reference checks are listed at the top of the effectiveness list of selection methods. The findings of this research enhance industry understanding of the use and effectiveness of recruitment and selection methods and indicate the need for hotels of superior class to re–examine their recruitment and selection methods and adopt more contemporary ones in their mix.

Pralay Ganguly

Organizations allocate substantial resources to establishing and maintaining a "good fit" between individuals and their jobs because they assume that certain individuals are better suited to perform some jobs than the rest. Proper job fit of a person in the organization ensures the satisfaction of employees working in the organization. The study is to investigate how recruitment and selection practices help to ascertain that the employees are a good fit to a position as per their needs and abilities in three budget hotels of Kolkata, West Bengal. The objective of the study is to measures the job satisfaction of the employees to see their level of dedication with their organizations and how it varies as per the profile base of employees and the effect of recruitment and selection on person job fit. The Job satisfaction of the employees is calculated by using the JDI or the Job Description Index which has five factors to assess the job satisfaction of the employees. Data was...

INTERNATIONAL JOURNAL OF ORGANIZATIONAL LEADERSHIP

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Keywords: Human Resource Management, Practices, Recruitment and Selection, Hospitality, Hotel Industry, Four and Five Star Hotels, Greece Hotel industry, as a service industry, is greatly dependent upon its employees. Recruitment and Selection practices constitute an important starting stage for hotels towards generating an efficient and productive workforce. The present study, by focusing on 5* and 4* hotels, examines the current trends in the implementation and effectiveness of recruitment and selection practices in the Greek hotel industry, controlling for class category, size and ownership. An inferential quantitative research design was used, and an online survey was conducted, using a seven-point questionnaire. The study concludes that hotel industry, at least in Greece, is still using old-fashioned and cost effective recruitment and selection methods. Findings also outline that 5* and 4* hotels do not differentiate their mix of methods used in recruiting and selecting future employees. Internal recruitment methods are mostly considered to be effective in contrast to external recruitment methods. While interviews and reference checks are listed at the top of the effectiveness list of selection methods. The findings of this research enhance industry understanding of the use and effectiveness of recruitment and selection methods and indicate the need for hotels of superior class to reexamine their recruitment and selection methods and adopt more contemporary ones in their mix.

International Journal of Social Sciences and Humanities

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The global hospitality and tourism industry is not only burdened with high turnover rates but also may soon be in the throes of a labor shortage. As such, a better understanding of industry employment perceptions has become a critical issue for hospitality managers. Of particular concern are the perceptions of those potential employees that do not have prior employment experience in the hospitality industry. Accordingly, the purpose of this research is to consider perceptions of hotel employment among the segment of the potential employee population that has no current or past experience working in hotels. Per the tenets of Constraint Theory, perceptions of pay, promotion opportunities, work-to-life conflict, and workplace-induced isolation are proposed to significantly affect potential employees' attitudes toward hotel employment. In turn, these attitudes are proposed to affect both intention to apply for hotel work and the intention to recommend applying for hotel work to others.

This study examines the relative effectiveness of recruitment and selection procedures on employees’ performance in the hospitality industry. The success of any organization in this modern business environment depends on the caliber of the manpower that steer the affairs of the organization. The overall objective of the study was to determine how recruitment and selection affect employee’s performance in the hospitality industry in Ogun State, Nigeria. This study adopts survey research design. The population was drawn from leading hotels in Ogun State, Nigeria. The sample for this study are the employees of hotels in Yewa South Local Government amounting to 115 hotels with 1179 employees. The sample size was 100 employees and questionnaire was used to collect data while Cronbach alpha was used to test the instrument. The result of the study shows that there is correlation between recruitment and selection and employee’s performance, were highly significant. There is a relationship b...

Euro Asia International Journals

Keyword Abstract Hospitality Industry, Employee Retention, Talent Management The speedy rise in the growth of Pune city has generated challenges of retaining talent in the hotel industry; this has generated a great demand for skilled and talented employees. The main worry for the hotel industry is to attract and retain their talented bunch of employees. The HR department is making efforts towards preserving and channelizing these employees at a very early stage of their career with the organization. This is benefiting the organization in better customer satisfaction, good business and branding. Therefore, it is a need of an hour for every hotel to identify this talented bunch of employees and preserve them for the betterment of the organization. An early identification of the talented bunch of employees will enable an organization to preserve them for a longer time by implementing efficient talent retention practices. Thus the basic objective of this study is to analyze the HR practices pertaining to talent management adopted in the hotels and measuring its impact on employee retention. This study is in a category of descriptive research and has studied various existing HR practices pertaining to Talent management followed in the hotels of Pune city which includes surveys, fact finding enquiries of different kinds etc.

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This study has been conveyed to check the impact of retention practices in hotels of Uttar Pradesh and find ideas to get fruitful result. Data collected through a questionnaire. Likert scales were used to build the survey tool. The sample size of the study is 30 and a method of sampling based on probability was used. It is found that four common factors influenced the decision of employees to join the hotel industry, including salary, career growth, senior positions, and job complications. The technology was used effectively by the most common parameters and sufficient resources were available, the working environment was safe, comfortable and appropriately equipped, and management followed consistent policies and practices. Five parameters were used which were important to the productivity of personnel' activities: satisfied with their coworkers, job meant for their performance, suitability for their growth in tomorrow’s time, and acceptance of employees’ views. Personnel of Ut...

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IMAGES

  1. Case Study Write Up For Recruitment Of A Star

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  2. Case Study Write Up For Recruitment Of A Star

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  3. (PDF) A study on recruitment and selection process with reference to current scenario in

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  4. Recruitment And Selection Framework

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  5. Recruitment of a Star Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard

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COMMENTS

  1. HRM Harvard Case Study

    recruitment of star brief introduction to the case stephen connor is the director of research at rubin, stern and hertz (rsh) need for recruiting lasting ... HRM Harvard Case Study - Recruitment of a Star. Course: Human Resource Management. 28 Documents. Students shared 28 documents in this course. University: Alliance University. Info More ...

  2. Recruitment of a Star

    Details power dynamics that unfold in the firm when one of its best and brightest threatens to leave. It focuses on the dynamics of attracting, hiring, compensating, negotiating, and leveraging a star performer in a professional service firm. In particular, traces the detailed events from the resignation of a star to the manager's struggle to decide which of the eligible candidates should be ...

  3. Recruitment of a Star

    It focuses on the dynamics of attracting, hiring, compensating, negotiating, and leveraging a star performer in a professional service firm. In particular, traces the detailed events from the resignation of a star to the manager's struggle to decide which of the eligible candidates should be hired. Four candidates and their firms are discussed ...

  4. RSH Recruits Senior Semi-Conductor Analyst to Lead Upcoming Deal

    RSH initiated a hiring process to recruit a senior semiconductor analyst due to the resignation of their current analyst and an upcoming deal with Powerchip Company. Recruiters were engaged who sent resumes to the director of research, Stephen, for pre-screening and interviews. Stephen interviewed several candidates individually and determined ...

  5. Recruitment of a Star

    It focuses on the dynamics of attracting, hiring, compensating, negotiating, and leveraging a star performer in a professional service firm. In particular, traces the detailed events from the resignation of a star to the manager's struggle to decide which of the eligible candidates should be hired. Four candidates and their firms are discussed ...

  6. Recruitment of A Star

    Recruitment of a Star - HRM Case Solutions - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. Case Solutions

  7. A5-Recruitment of a star.pdf

    Synopsis Stephen Connor, director of research at the New York investment-banking firm of Rubin, Stern, and Hertz (RSH), has to cover the senior research analyst position for the semiconductor industry. This is because the only star analyst, Peter Thompson, recently resigned and accepted an offer f rom one of RSH's competitors. They also have an upcoming deal lined with Power Chip Company ...

  8. Recruitment of A Star Case Summary

    Recruitment of a star Case Summary - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free.

  9. Recruitment Of A Star.pdf

    The selection and the hiring process of RSH include: • Engaging the recruiter to draft the corporate policy, job description, and qualifications. • Pre-screening of candidates. • Conducting the first round of interviews using an unstructured interview method or an informal meeting involving discussion and Q&A session at a restaurant or cafe. ...

  10. Recruitment of a Star

    Case Solution. Boris Groysberg, Steve Balog, Jennifer Haimson. Harvard Business School ( 407036-PDF-ENG) September 11, 2006. Details about the power dynamics that unfold in the company when one of its best and brightest threatens to leave. It focuses on the dynamics of attracting, hiring, compensating, negotiating and using a star player in a ...

  11. Recruitment of Star-Case

    Recruitment of Star-case - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. A semiconductor analyst abruptly announced his resignation at a new firm. The director of research at the firm of Rubin, Stern, and Hertz was in a bind. The firmPs culture was especially strong in its research division.

  12. Recruitment of a Star Case Study Analysis & Solution

    Step 2 - Reading the Recruitment of a Star HBR Case Study. To write an emphatic case study analysis and provide pragmatic and actionable solutions, you must have a strong grasps of the facts and the central problem of the HBR case study. Begin slowly - underline the details and sketch out the business case study description map.

  13. Case study Recruitment of a star-9.pdf

    View Case study Recruitment of a star-9.pdf from ECE MISC at N.M.A.M. Institute of Technology. Background/Summary Rubin, Stern and Hertz (RSH) is a leading semiconductor industry, where Stephen

  14. Recruitment of A Star Case Solutions

    Recruitment of a Star Case solutions - Free download as Powerpoint Presentation (.ppt / .pptx), PDF File (.pdf), Text File (.txt) or view presentation slides online. HR Case study solutions

  15. recruitment of a star case study by camila A on Prezi

    Born to be a tech analyst. At early age, he demonstrated progress in both tech and business. At MIT he received BS in computer science. Went to Yale after working 2 years in sales dept. Enjoyed working at Gotz and Loeb but frustrated that compensation has leveled off. Was

  16. PDF Southwood School: A Case Study in Recruitment and Selection

    Please duplicate only the number of copies needed, one for each student in the class. For more information, please contact: SHRM Academic Initiatives 1800 Duke Street, Alexandria, VA 22314, USA ...

  17. 262161377-Recruitment-of-a-Star-Case-solutions.pdf

    View 262161377-Recruitment-of-a-Star-Case-solutions.pdf from LEADERSHIP MM5010 at Bandung Institute of Technology. Case Study Presentation on: Recruitment of a Star Synopsis Stephen Connor is the

  18. Case Study Solution

    Case Study Solution- Recruitment of a star_246064204.pptx - Free download as Powerpoint Presentation (.ppt / .pptx), PDF File (.pdf), Text File (.txt) or view presentation slides online. Scribd is the world's largest social reading and publishing site. ...

  19. Case Study: Should You Fight to Keep a Star?

    The Slack message from Alysha Stark made Connor Stephenson uneasy. He was the managing director of equity capital markets at Paulson & Harper, a Chicago- based boutique investment bank, and Alysha ...

  20. hrm-harvard-case-study-recruitment-of-a-star.pdf

    Recruitment of a Star BRIEF INTRODUCTION TO THE CASE 1. Stephen Connor is the director of research at Rubin, Stern and Hertz (RSH) 2. A need for recruiting a lasting substitution for Peter Thompson, his star semiconductor examiner who resigned has been created 3. Industry is intensely competitive and requires high standards of expertise. 4.

  21. Case Analysis: Recruitment of A Star

    Case Analysis: Recruitment of A Star | PDF. finalver0-160321051645.ppt - Free download as Powerpoint Presentation (.ppt), PDF File (.pdf), Text File (.txt) or view presentation slides online.

  22. (PDF) A Study on Recruitment and Selection Practices at Three Star

    This paper attempts to analyze the practices of recruitment adopted in selected start hotel and its relation with demographic pattern and sources of recruitment in selected star hotels. The study also reveals the reason for seeking employment in hotel industry and post function of recruitment carried out.