sample resume of it

IT Resume - How-To Guide for 2024 [11+ Samples]

You’re an IT specialist.

You promote efficiency by keeping information systems up-and-running

IT specialists are a vital cog of any company or office.

As such, companies have a strict hiring process. 

Couple this with skilled competition, and you need a seriously good IT resume.

You’re in luck! This guide takes you through a simple step-by-step process of creating an IT specialist resume that works.

• An example of a finished IT Specialist resume that works
• How to write a IT Specialist resume that’ll fill up your interview diary
• How to make an IT Specialist resume stand out [with top tips & tricks]

Before we get into the details, here’s an IT resume example , created with our very own resume builder :

Now it’s your turn! Simply follow the steps below to create an IT Specialist resume that get results, just like the above example.

Not the right resume example for you? We've got a lot more! Check them out in the list below:

• Data Scientist Resume
• Data Analyst Resume
• Data Entry Resume
• Web Developer Resume
• Computer Science Resume
• Artificial Intelligence Engineer Resume
• Software Engineer Resume
• Java Developer Resume
• Engineering Resume

How to Format an IT Specialist Resume

To really showcase your IT expertise, you need pick the best format.

The most common resume format is “reverse-chronological”, and it’s for good reason. Essentially, it allows the hiring managers to immediately see how you can benefit the company. We recommend IT Specialists start with this format.

The following resume formats can also work well:

• Functional Resume – If your IT skills are stronger than your work experience, we recommend a Functional Resume format. It’s ideal for CS graduates who lack the work experience or those who have gaps in their work history.
• Combination Resume – As the name suggests, this format combines both “Functional” and “Reverse-Chronological” formats. It focuses on skills AND work experience, so is ideal for IT Specialists who have some work experience.

With your format sorted, it’s time to arrange your resume layout .

When you’re developing a piece of software, you need to create the best user experience possible, and this is the same when creating your resume.

Use an IT Specialist Resume Template

As an IT Specialist, you’re well-versed in building efficient computer systems.

Similarly, you need to build a resume that flows well and doesn’t break.

The best way to do this is via an IT Specialist resume template. All of the following resume templates can be tailored for an IT position.

You could use a text editor, but then your entire resume layout is at risk from falling apart with every small alteration!

What to Include in an IT Specialist Resume

The main sections in an IT specialist resume are:

• Work Experience
• Contact Information

Want to go a step further? You can also add these optional sections:

• Awards & Certification
• Volunteer Experience
• Personal Projects

Interests & Hobbies

So, those are the sections of an IT resume, but what should you write for each of them? 

Read on to find out!

Want to know more about IT resume sections? View our guide on What to Put on a Resume .

How to Correctly Display your Contact Information

You need to really focus when you configure a system’s software.

Building your contact information resume section requires the same level of focus.

In fact, one misplaced digit can completely destroy your chances of being contacted for an interview.

The contact information section must include:

• Title – Align this to the exact role you’re applying for, which is “IT specialist”
• Phone Number – Check this for errors
• Email Address – Use a professional email address ([email protected]), not your childhood email ([email protected])
• Location – Applying for a job abroad? Mention your location
• (Optional) - Relevant social media
• Paul King - IT Specialist. 101-358-6095. [email protected]
• Paul King - IT Wizard. 101-358-6095. [email protected]

How to Write an IT Specialist Resume Summary or Objective

Put yourself in the recruiter’s shoes.

You’re sitting at your desk with hundreds of resumes in a heap in front of you.

Now, ask yourself honestly:

Are you going to spend 10 minutes dissecting each resume or are you going to spend 30 seconds skim reading?

This scenario highlights that we have to make every second count.

The best way to do this is with a resume summary or objective .

These are short paragraphs found at the top of a resume, just under your contact information.

But what is the difference between these two sections?

A resume summary is a 2-4 sentence summary of your professional experiences and achievements.

• Experienced IT Specialist with a strong background in designing, developing, and maintaining computer systems for a diverse business clientele. 5+ years of industry experience includes increasing UX scores by 40%, decreasing website load time by 22%, and training 20+ members of staff. Seeking a role with XYZ Solutions, where my skills can be leveraged to maintain and optimize the company’s computer systems.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

• Motivated Computer Science graduate seeking the role of IT Specialist at SoftwareX. Passionate about building software solutions and maintaining computer systems. Developed software solutions for a local technology company while at University X. Relevant skills include Database Administration, Cloud Management, and Network Architecture.

Should an IT Specialist use a resume summary or objective?

Generally, we recommend that experienced IT Specialists use a summary. An objective is suited to those who have the required IT skills, but lack the industry experience (graduates, career changers, or those still studying).

How to Make Your IT Specialist Work Experience Stand Out

There isn’t much that beats years of relevant work experience .

It shows that you can walk the walk, not just talk the talk.

As such, make sure you spend time making this section perfect. 

Here’s the professional way to structure your work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

IT Specialist

StartAgency

05/2017 - 04/2021

• Increased UX scores by 40%
• Decreased website load time by 22%
• Monitored installation, integration, configuration, and maintenance of the IT system for 0% downtime
• Trained over 20 staff members in internal website functions

To show that you’re the best applicant for the job, the work experience section should reveal your top achievements. You see, you want the recruiter to see the value in hiring you .

Instead of saying:

“Maintained the system”

“Monitored installation, integration, configuration, and maintenance of the IT system for 0% downtime”

So, what’s the difference between the two examples?

Simply put, the first example shows what you did in your day-to-day work life, but that’s about it…

The second example does into more depth and shows the value of your work. “0% downtime” is an impressive statistic that companies will be attracted by.

What if You Don’t Have Work Experience?

Maybe you’re a CS graduate looking for your first IT job?

Maybe you just fancy a career change?

Whatever the reason, recruiters want to see evidence that you can do the job.

The best way to do this is with a portfolio of work that shows your IT skills.

Don’t worry if you don’t have one, you can start today:

• Use a freelancing platform (UpWork)
• Use social media to market your services to friends and family
• If you don’t fancy the above options, you can become your own client! Show your skills by developing your own piece of software

Are you a recent graduate? Make sure to check out our student resume guide !

Use Action Words to Make Your IT Specialist Resume POP!

Do you really want your IT resume to read the same as the others?

If not, use some power words to make your achievements stand out:

• Conceptualized

How to Correctly List your Education

With the experience section finished, it’s time to reveal your educational history.

Just like when you’re debugging, keep this section simple and efficient. 

Simply enter your education history in the following format:

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Computer Science

Boston State University

2013 - 2016

• Relevant Courses: Algorithms, Compilers, Principles of Programming, Logic and Database Theory, Systems Engineering, Computer Systems

There’s a chance that you still have questions that need answering. If so, here are the answers to some of the most frequently asked questions:

What if I haven’t completed education yet?

• Regardless of whether you’re an IT graduate or still studying, you should still mention every year of education to date.

Should I include my high school education?

• The general rule is to only include your highest education. So, include your high school education if you don’t have a relevant degree for IT.

What do I put first, my education or experience?

• Experiences are the priority, so those go first. If you’re a recent graduate, you will likely need to start with education.

Need further guidance? Check out our guide on how to list education on a resume .

Top Skills for an IT Specialist Resume

Your IT Specialist resume must do one thing: 

Show that you’re the best person for the job.

But how can you do this?

Well, by highlighting the right IT skills on a resume.  

This is done by looking at the job description, and then comparing the skills needed with the skills you already have.

Here are some of the most common skills to put on an IT resume:

Hard Skills and Computer Skills for an IT Resume

• Computer Hardware Knowledge
• Computer Software Knowledge
• Internet Applications
• Operating Systems
• Troubleshooting
• Internet Security
• Data Privacy
• Programming Languages
• Agile Development
• Database Administration
• Front-End & Back-End Development
• Cloud Management
• Data Synchronization
• Social Media Experience
• Project Management
• Technical Writing
• Network Architecture
• Quality Assurance
• Technical Support
• Software Installation
• Adobe Creative Suite
• Maintaining servers, routers, and PCs
• Configuring, managing, and maintaining networks
• Backup management
• Microsoft Office
• LAN technology

Soft Skills for an IT Resume

• Attention to Detail
• Problem Solving
• Communication
• Multitasking
• Customer service
• Organization
• Decision Making
• Working under pressure
• Time Management
• Analytical Skills

What Else Can You Include?

With every essential resume complete, it’s time to call it a day, right?!

Well, only if you’re sure that your resume is the absolute best it can be?

Completing the essential resume sections should be enough to get your foot through the door, but the following sections could be the deciding factor in whether you’re hired for the role or not.

Awards & Certifications

Have you won an award that showcases your talents?

Have you completed any courses to improve your IT skills?

Create an awards & certifications section in your resume. 

• Cisco Certified Network Associate (CCNA)
• CompTIA A+ Technician
• Microsoft Certified Solutions Expert (MCSE)
• Cisco Certified Network Professional (CCNP)
• Project Management Professional (PMP)
• Certified Cloud Technology Professional (CCTP)
• EMC Cloud Architect (EMCCA)

As an IT Specialist, you know how to speak all-things-computer.

However, this section involves listing vocal languages, like Spanish.

Those able to speak multiple languages may want to add a small languages section. 

Rank the languages by proficiency:

• Intermediate

Now, you may be wondering, “why does my gardening hobby matter?”

Well, your interests and hobbies reveal more about who you are. 

Simply include a few sentences about what you to do unwind (but keep it appropriate).

Here’s which hobbies & interests you may want to mention.

Include a Cover Letter with Your Resume

While some employers are happy with a resume, others will require a cover letter .

This is not the time to leave things to chance, so we recommend writing the best IT cover letter possible.

Cover letters are the perfect finishing touch to any application.

In fact, nothing comes close to their power at showing your desire to work for this specific company .

Here’s the perfect structure you can use for your IT Specialist cover letter:

You should complete the following sections:

Personal Contact Information

Your full name, profession, email, phone number, location, and website (or Behance / Dribble).

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

As the recruiter will be skimming through your application, you need to hook them with the first few sentences. Use concise language to mention:

• The exact position you’re applying for
• Your experience summary and best achievement to date

Once you have the recruiter interested, you can get deeper into the following specifics:

• Why you chose this specific company
• What you know about the company
• How are your IT skills relevant for the job
• Which similar industries or positions have you worked in before

Closing Paragraph

Don’t just end the letter in an abrupt manner, you should:

• Conclude the points made in the body paragraph
• Thank the recruiter for the opportunity
• Finish with a call to action to ignite a conversation. A simple “At your earliest opportunity, I’d love to discuss more about how I can help company X” will work.

Formal Salutations

End the letter with professionalism. We recommend something like, “Kind regards” or “Sincerely.”  

For more inspiration, read our step-by-step guide on how to write a cover letter .

Key Takeaways

You have now learnt how to build an IT Specialist resume that’ll have countless companies lined-up to interview you. 

Let’s quickly go over the most important points:

• Format your IT Specialist resume correctly. Use the reverse-chronological format, and then follow the best practices on content layout
• Use an IT resume summary or objective to catch the recruiter’s attention
• Talk about your top achievements in your work experience section
• Complete your application with a convincing cover letter

Suggested Reading:

• When to Use a 2-Page Resume  [7 Samples Included]
• Why Should We Hire You  - 10+ Best Answers
• How to Write a CV (Curriculum Vitae) in 2024 [31+ Examples]
• CV vs. Resume - What are the Differences & Definitions  [+ Examples]

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Information Technology Resume Sample

As the digital industry and the corresponding technology continue to evolve, jobs in the information technology (IT) field will grow, too. The U.S. Bureau of Labor Statistics projects a 12 percent growth of IT jobs between now and 2024. That's more than 488,000 new information technology jobs!

If you're in the IT field, you may be smiling right now. This is great news, especially for those looking to either make a career change and move into this industry, or simply find a new information technology job. When it comes to resume preparation, TopResume is here to help.

There are certain best practices you should keep in mind when revising your resume to be relevant for the IT field. For example, you should make sure your information technology resume is formatted proper and contains keywords that will push it through applicant tracking systems (ATS) and into the hands of the hiring manager. View the below information technology resume sample to see what yours should look like.

What Makes this Information Technology Resume Sample Successful?

• It uses common fonts. ATS can have difficulty reading some fonts. In addition, a human being may not find fancy fonts as easy to read. Instead, stay with common fonts such as Cambria, Calibri, or Times New Roman.
• It uses clear section headings. When deciding how to format a resume, remember that these headings must be definitive and must stand out amidst the other text in the document. Don't be afraid to use a shaded box, bold text, and white-space around each heading.
• It highlights the most important information. Even if your information is in bullet format, it may still be difficult to quickly identify the pertinent skills and accomplishments that are important to the potential employer. If a bullet contains keywords and examples that directly align with the possible opportunity, then draw attention to this detail.

Now take a look at your information technology resume. Does it use the best practices noted above? If not, don't worry. TopResume offers three levels of resume writing services with all of the components you need to make your IT resume the best it can be. We guarantee you'll get 2x more job interviews within 60 days or we'll rewrite your resume for free.

Give your resume the update (or complete overhaul) it needs. Use our resume writing service today!

Samples by Category

• Administrative Office Assistant
• Advertising & Marketing
• Construction Contractor
• Customer Service
• Executive Assistant
• Executive/CEO
• Graphic Designer
• Industrial Engineer
• Insurance Agent
• Information Technology
• Mid-Career Professional
• Military-to-Civilian
• Nurse Practitioner
• Nursing (Healthcare)
• Public Relations
• Real Estate Management
• Retail Merchandising
• Safety Management
• Sales Management
• Student (or Recent Graduate)
• Teacher / Professor / Librarian
• Telecommunications

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IT Resume Examples & Writing Guide for 2024

Whether you are a helpdesk analyst, computer operator or a front-end web developer, in order to get the job of your dreams, you will need to impress your prospective employer with an elaborate IT resume .

As a well-organized professional and a great communicator, you will want these skills to reflect in the way you write and format your CV.

In this ultimate guide you will learn:

• How to properly format your resume
• How to write a job-winning professional summary for your IT professional CV
• What are the best IT skills to put on your resume
• How to include relevant and measurable achievements in your IT work experience section
• How to complement your IT education section with academic accomplishments
• How to use extra sections to showcase your ambitions and competencies
• Where to find the best job search resources for IT professionals

Still looking for a job? These 100+ resources will tell you everything you need to get hired fast.

1. How to properly format your IT resume?

With so many skills and experiences to put on your CV, you may need to come to a viable solution on how to distribute individual sections without losing out on clarity, readability and navigation.

The perfect way out could be choosing a two-column layout for your IT resume. This way sections such as contact details, skills or additional segments could be on the left side, whilst your professional profile, work experience and education sections could feature in the right column.

Use a resume-friendly typeface , such as Cambria, Garamond or Calibri. Avoid stylish fonts that may distract one from the content.

White space utilization is crucial as it grants your CV breathing room and gives the hiring manager’s eyes place to rest. Distribute your resume sections wisely, employ space between individual segments, and make your headings bigger to go fully reader-friendly.

If you are a seasoned IT professional, you will certainly opt for a reverse-chronological CV that will allow you to list your most recent experiences first.

If you are, on the other hand, just breaking into the field applying for an entry-level job position, use a functional resume , and put emphasis on your skills, education and extra sections rather than work experience. Choose your preferred template and make your resume shine.

2. How to write a job-winning professional summary for your IT professional CV?

Depending on your position and a specific job posting, your professional profile will differ. 

However, there are still some common golden rules that can make your IT professional summary appealing enough to catch a recruiter’s eye:

• Use keywords from the job posting.
• Link them with relevant accomplishments. Don’t just name your duties.
• Project your exceptional IT skills through unique experiences. 
• If you are applying for an entry-level position, you may need to focus more on your objective than your qualifications for the job.

Underperforming IT professional summary example

IT Technician providing technical support to clients and maintaining hardware and software. Performed great work. Worked on the constant improvement of customer service.

Corrected IT professional summary example

Enthusiastic and performance-driven IT Technician with 4+ years of experience providing professional technical support to clients and maintaining hardware and software. Outstanding communicator and active listener offering technological expertise and strong determination to deliver my work to the highest standard. Worked on the constant improvement of customer service and satisfaction — increased from 84% to 95% within one year.

Find out your resume score!

3. What are the best IT skills to put on your CV?

Your skill-set will always depend on a specific job position you are applying for. You may possess an array of competencies that would blow any hiring manager away, but if they do not fit the job, they won’t hit the jackpot for you.

Tailor your soft and hard skills based on the requirements in the job ad. Make sure you mention these skills at the top of the list, and include any other relevant abilities related to the role.

The most effective soft skills for your IT resume

• Problem-solving
• Organization
• Analytical skills
• Outstanding communication
• Negotiation
• Flexibility
• Prioritizing
• Stress resilience
• Time management skills
• Interpersonal skills
• Perseverance

The best IT hard skills for your CV

• Project management
• Programming languages
• Cybersecurity
• Cloud computing
• Data analytics
• Software development
• AI and machine learning
• Microsoft Office
• Freshdesk, ServiceGuru
• LiveAgent, Zendesk

4. How to include relevant and measurable achievements in your IT work experience section?

When it comes to describing your past roles , using large chunks of text and naming all your duties may be a good way to give the hiring manager an eye roll.

Use bulleted lists instead, and mention only the most significant and relevant accomplishments of yours. 

Remember to quantify your achievements whenever you can. Have you mentored a team of professionals? Mention how many. Have you incremented client satisfaction? Let the recruiter know about the percentage increase.  

Effective IT work experience resume section example

Bravestorm Studios, Austin, Texas IT Technician 2017 – 2021

• Provided professional technical support to clients.
• Mentored a team of 14 IT professionals on the company's software programs and applications.
• Identified and investigated network issues, maintained and upgraded hardware and software, and assisted in the server installation.
• Worked on the constant improvement of customer service and satisfaction with provided services — increased from 84% to 95% within two years.
• Completed system backups, configured desktops, laptops, and printers, promoted new products and services. 
• Recognized by executives for performing exceptional work.

5. How to complement your IT education section with academic accomplishments?

Having a required degree in the field and including it in your resume is great. Complementing it with your best academic accomplishments is even better.

Don’t take any chances, and spruce up your education section mentioning your academic attainments, areas of interest or relevant coursework.

Listing education in an IT resume

Massachusetts Institute of Technology,United States BA in Computer Science 2008-2011

• Among top 5% of the programme
• The 2010 Academic Excellence Award winner
• Areas of interest: Engineering and Design, Programming
• Member of Physics Society

6. How to use extra sections to showcase your ambitions and competencies?

Your education and work experience may not be the only factors that have made you a brilliant IT professional.

Your interests, passions and various learning opportunities may have led you to challenge yourself and acquire new skills that will serve you in your future role.

Let the hiring manager know about them. This may be exactly what will help you make headway in your IT career trajectory.

Pick the sections that fit best your profile as an IT professional:

Certifications

• Computer science projects
• Accomplishments
• Language Skills
• Volunteering activities
• Conferences 

You can list your extra sections something like this

• Google IT Support Professional Certificate, February 2020
• CompTIA A+ Technician, March 2021

7. Valuable job search resources for IT professionals

In the tech-driven world of information technology (IT), an array of job search resources cater specifically to IT professionals. These tools not only save you time but also guide you to opportunities that align perfectly with your skills:

• Niche job boards: Websites like Dice or IT Jobs Pro specifically cater to the IT industry. From junior roles to senior IT management positions, these job boards list opportunities aplenty.
• Tech-specific networking: Consider platforms like GitHub and StackOverflow . These allow you not just to showcase your projects but also to engage with a community of like-minded professionals.
• General job platforms: Big-name job platforms like LinkedIn , Indeed , or Glassdoor often host a vast number of IT job postings. Using their advanced search filters can improve your chances of finding the perfect fit.
• IT Certifications and online courses: Platforms like Coursera or Udemy offer certification courses like CompTIA A+ or Cisco Certified Network Associate (CCNA) . Such certifications can be a powerful addition to your resume.
• IT blogging communities: Sites like TechCrunch or WorldIT often feature articles about job openings, application tips, and interviews with IT professionals.
• IT recruiters and staffing agencies: Firms like Robert Half Technology specialize in IT recruitment, making the application process less stressful by guiding you to suitable roles. 

With these resources at your fingertips, it's time to grab your tech career with both hands and shape it the way you dream.

IT Resume FAQ

Focus on the skills relevant to the job you’re applying for. These can include programming languages, software and hardware knowledge, network configuration, system diagnostics, database management, and cybersecurity skills.

Make the most of your academic and internship experiences, highlighting any significant projects or accomplishments. Include any relevant certifications and strengths in desired languages or platforms.

Avoid the temptation to list everything. Stick to those that are relevant to the job description or those that are generally in high demand in the IT industry.

Weave your soft skills into your achievements and roles. For example, you might demonstrate problem-solving abilities by describing a complex challenge you overcame or teamwork by highlighting a successful group project.

While not always a must-have, a well-written professional summary or objective can immediately communicate your skills and career goals to potential employers. Ensure it's concise, engaging, and targeted to the job you're applying for.

Julia Gergelova

Julia is a professional writer, translator and graphic designer. She holds degrees in translation and interpretation, and has international work experience from a number of different countries in Europe as well as China and Panama. Julia formerly taught academic writing and as a graphic designer contributed to outlets such as  The Business of Business . She has a passion for lifelong learning and good coffee.

Subcategories

• Database Administrator
• Game Designer
• Information Security Analyst
• IT Support Officer
• Network Engineer

All IT resume examples

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Resume guides

How to write a professional resume summary [+examples], how to put your education on a resume [+examples], how to describe your work experience on a resume [+examples], let your resume do the work..

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5 IT Analyst Resume Examples to Land You a Role in 2023

IT Analysts have system-level expertise and an eye for finding ways to improve existing systems. As an IT Analyst, your resume should have a lot in common with your approach towards systems, processes and tools. It should be organized, structured and clear to evaluate. In this guide, we'll look at 5 IT Analyst resume examples to help you develop a role-winning resume.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on IT Analyst Resumes:

• Perform data integrity checks to ensure accuracy and completeness of the data
• Appropriately modify existing software programs and operations to increase their efficiency and flexibility
• Develop and maintain software used to automate systems, data analysis, and reporting
• Analyze user needs and develop custom software solutions to meet requirements
• Develop and implement systems to track and analyze data, uncover trends and make recommendations
• Prepare comprehensive documentation of programs and systems
• Test software updates and configure systems as needed
• Train users on new software and updates
• Conduct research to assess the viability of proposed projects
• Ensure that software applications meet established standards
• Document and troubleshoot software issues

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

IT Analyst Resume Example:

• Developed custom software to meet user requirements, including the automation of systems, data analysis, and reporting to maximize efficiency and accuracy.
• Implemented tracking and analysis systems to uncover trends and create actionable business insights.
• Trained 30+ users on software updates, resulting in effective adoption of new functions.
• Proactively identified data integrity issues, successfully debugging them to increase accuracy of company records
• Authored detailed documentation to ensure consistency and accuracy between software updates
• Conducted meticulous research to analyze the viability of proposed large-scale projects
• Designed, developed, tested, and maintained software for various applications, achieving compliance with established quality standards
• Streamlined operations through an online portal, resulting in tracking and cost savings of 3,000 hours in labor
• Demonstrated successful problem-solving expertise to quickly resolve software issues and ensure operational efficiency
• Systems Automation
• Data Analysis
• Reporting & Insights
• User Training & Adoption
• Data Integrity & Debugging
• Documentation & Standards
• Project Viability Research
• Software Design & Development
• Online Portal Management
• Problem-Solving & Troubleshooting
• Quality Assurance & Testing
• Cost Savings Analysis
• Process Improvement & Optimization
• Business Requirements Analysis
• Network Performance Monitoring
• Technical Writing & Documentation
• User Interface Design
• Database Management & Administration
• Cloud Computing Solutions
• Cyber Security Protocols & Analysis
• System Monitoring & Maintenance
• Information Technology
• Systems Engineering

IT Business Analyst Resume Example:

• Developed and implemented business strategies across all departments to increase efficiency, reduce costs and improve overall business performance by 20%
• Identified potential process improvements and streamlined existing processes by leading the creation of process mapping diagrams, user flows and workflow diagrams
• Cooperated with IT departments and key stakeholders to define objectives, develop use cases and accurately document business regulations
• Designed, implemented and tested a new enterprise system to support daily operations, resulting in a 40% increase in user satisfaction and performance
• Collaborated with all stakeholders across the business to ensure successful software integration into the existing architecture
• Met with project teams regularly to manage stakeholders’ expectations, track development and ensure delivery of products within timeline and budget
• Exceeded predetermined KPIs by using data analytics to create reports and uncover insights on business processes and customer behaviour
• Guided and trained new personnel on the company’s software systems
• Provided technical support to users
• Monitored system performance and offered recommendations for system optimization to meet operational objectives
• Business Strategy Development
• Process Improvement & Streamlining
• System Design & Implementation
• Data Analytics & Reporting
• Project Management
• Technical Support & Training
• Requirements Gathering & Documentation
• Stakeholder Management
• System Integration & Architecture
• Software QA & Testing
• Process Mapping & User Flows
• Bachelor’s/Master's in Business Administration
• Communication & Presentation Skills
• Systems Analysis & Design
• Reporting & Data Interpretation
• Problem Solving & Troubleshooting
• Agile Methodology & Scrum Framework
• Customer Relationship Management (CRM)
• SQL & Database Management
• Business Analytics

IT Support Analyst Resume Example:

• Implemented a new office-wide inventory tracking process for IT hardware and software resources, resulting in an opportunity-cost savings of 20%
• Configured and installed more than 500 user accounts with associated permissions, groups, and security settings to improve safety of user data
• Successfully troubleshooted various client issues, ranging from network connectivity problems to software installation issues on a wide variety of devices
• Developed comprehensive user-training materials and conducted 10 training sessions on network systems and software applications resulting in enhanced user awareness of assigned tools
• Diagnosed, removed malware, and identified critical hardware expansions needed to increase the speed of daily operations by 15%
• Created and enforced IT policies that ensured regulatory compliance and increased staff efficiency
• Monitored server performance and resolved inquiries from both local and remote users in a timely and effective manner
• Configured, maintained and updated desktops, laptops, and other peripherals with latest versions of hardware and software updates
• Resolved complex help desk tickets for end-user support, resulting in over 95% user satisfaction
• Windows/Mac OS troubleshooting
• IT Infrastructure Support
• Network Administration
• Desktop & Network Security
• Software Installation
• Network Troubleshooting
• Hardware Troubleshooting
• Patch Management
• System Administration
• Inventory Management
• Remote Desktop Support
• System Monitoring
• Technical Documentation
• User Training
• Problem Solving
• Customer Service
• Communication Skills
• Technology Solution Expertise
• Updating System/Software
• Security Compliance
• Cyber Security
• Cybersecurity

IT Security Analyst Resume Example:

• Developed security standards and procedures to protect confidential data and ensure compliance, reducing the risk of financial loss from a data breach by 25%.
• Implemented and monitored cybersecurity systems to detect and investigate breaches within a 24-hour window, decreasing the average cost per incident by 16%.
• Trained 400+ employees on security policies and procedures, resulting in a 40% decrease in violations within 3 months.
• Monitored security systems and networks, identifying and addressing threats within 1 hour to prevent data breaches and financial losses
• Responsible for developing user access protocols including onboarding and offboarding, resulting in a 10% increase in employee retention
• Analyzed network traffic and log files to detect security vulnerabilities, resulting in a reduction of threat exposure by 80%
• Spearheaded the implementation of threat intelligence reports across multiple systems, resulting in antivirus software detecting threats 85% faster
• Performed regular risk assessments to uncover areas of weakness, eliminating them before they posed a risk to security
• Identified potential cyber security breaches and led successful investigations, reducing the cost of incident response by 32%
• Risk Assessment
• System Security
• Network Security
• Data Protection
• Incident Response
• Threat Detection
• Vulnerability Analysis
• Compliance Monitoring
• Security Protocols
• Access Management
• Network Monitoring
• Endpoint Protection
• Cryptography
• Security Auditing
• User Authentication
• Authentication Protocols
• Log Analysis
• Threat Intelligence
• Remediation
• Computer Science

IT Systems Analyst Resume Example:

• Developed, tested, and deployed secure data warehouse system architecture for a multi-million dollar ERP application, resulting in increased efficiency and cost savings of 30%.
• Increased system performance metrics by 40%, leading to improved user experience and satisfaction amongst end-users.
• Created and managed system backup and recovery plans, minimizing potential issues and mitigating potential data loss in event of system crashes.
• Analyzed and developed technical specifications to improve system scalability for high-demand applications, enhancing operational responsiveness by 60%
• Created user manuals and training materials to decrease on-boarding time and provide efficient support for the end-user base
• Implemented system security protocols and policies to ensure confidentiality and integrity of data, reducing the risk of cyber-attacks by more than 70%
• Developed testing and implementation strategies for complex software applications, increasing deployment speed by 50%
• Authored detailed system documentation for 16 projects, increasing user efficiency and providing exceptional understanding of the product
• Troubleshot and debugged application issues in a timely manner, resulting in improved performance metrics
• System Architecture Design
• ERP Application Development
• System Performance Optimization
• Data Backup & Recovery
• Scalability Improvement
• Training & User Manuals
• Cybersecurity & Data Protection
• Software Development & Testing
• System Documentation
• Troubleshooting & Debugging
• Cloud Computing & Virtualization
• Business Analysis & Agile Methodologies
• System Migration & Integration
• Performance Tuning & Monitoring
• Network Security & Firewalls
• Project Management & Resource Planning
• Database Administration & Design
• Software Packaging & Deployment
• Stakeholder Engagement & Negotiation
• AI/Machine Learning Technologies
• Systems Analysis
• Information Systems

High Level Resume Tips for IT Analysts:

Here are some resume tips for IT Analysts: Focus on technical skills and systems expertise: As an IT Analyst, your resume should demonstrate your technical skills and expertise in the systems you’ve used. Provide examples of the tools and technologies you’ve worked with and highlight any certifications that are applicable to the role. Highlight analytical and problem-solving skills: IT Analysts need to be adept at detecting, diagnosing and resolving complex technical issues. Emphasize your analytical capabilities and provide concrete examples of how you used your problem-solving skills to solve technical problems. Discuss process improvements: As an IT Analyst, it’s important to show that you’ve implemented improvements to complex processes. Discuss the steps you’ve taken to streamline and improve technical processes and provide examples of the results of your efforts. Tailor your resume to the job: Customize your resume to the role and company you’re applying to. Highlight the skills and experiences that make you a good fit and emphasize your ability to adjust to new IT systems and develop effective solutions.

Must-Have Information for a IT Analyst Resume:

Here are the essential sections that should exist in a it analyst resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other it analyst candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for IT Analysts:

It analyst resume headline examples:, strong headlines.

Result-oriented IT Analyst with 4 Years of Professional Experience

Accomplished IT Analyst Seeking New Opportunities

What makes the good headlines good is that they emphasize the advantageous qualities of the IT Analyst. Through the use of optimistic phrases such as result-oriented and accomplished, the headlines emphasize a proactive approach and provide hiring managers with a clearer indication of the value that the candidate can bring to their company.

Weak Headlines

Looking for a Job: 4 Year IT Analyst

IT Analyst in Need of a Job

What makes the bad headlines bad is that they merely state the position of the IT Analyst without any indication of their capabilities. The words looking, in need, and job, demonstrate that the IT Analyst is in a less than desirable position and fails to establish any form of credibility regarding their experience or skill.

Writing an Exceptional IT Analyst Resume Summary:

A resume summary is a critical part of an IT Analyst's resume, offering a brief yet meaningful overview of their skills, experiences, and achievements in the field. As an IT Analyst, your summary should showcase your expertise in system analysis and design, problem-solving, and project management, as well as your ability to implement technology solutions that meet business needs.

Here are a few tips for writing an effective summary for an IT Analyst:

• Tailor the summary to the specific job you are applying for by focusing on the most relevant skills and experiences.
• Include quantifiable achievements, such as reducing system downtime, improving data security, or launching successful technology projects.
• Use relevant IT industry terms and keywords to demonstrate your proficiency in the field and to make your resume stand out to both humans and applicant tracking systems (ATS).
• Keep the summary concise and to-the-point, around 4 sentences or less.
• Avoid using generic statements and cliches, focus on concrete details.

IT Analyst Resume Summary Examples:

Strong summaries.

• Experienced IT Analyst with 4+ years of experience in developing and maintaining IT systems and solutions. Skilled in troubleshooting technical issues and creating innovative solutions to complex problems.
• Proactive IT Analyst with 4+ years of experience in developing, testing, and deploying software applications. Adept at analyzing system requirements and utilizing various tools to develop solutions.

Why these are strong:

• Both summaries are concise, feature the required experience, and provide specific examples of skills and expertise. This provides the reader with a clear understanding of the IT Analyst's abilities and experience.

Weak Summaries

• Experienced IT Analyst with 4+ years of experience. Proficient in troubleshooting technical issues and creating solutions.
• Skilled in developing and maintaining IT systems and solutions.

Why these are weak:

• These summaries are too vague and lack detail. They do not provide any concrete examples of the IT Analyst's experience or abilities, which would give the reader a better sense of their qualifications.

Resume Objective Examples for IT Analysts:

Strong objectives.

Highly motivated recent IT graduate with a passion for technology and problem solving looking to leverage my expertise to drive efficiency and maximum value for a progressive organization as an IT Analyst.

Seeking an IT Analyst role to utilize my analytical skills and technical knowledge to help develop and maintain technical operations.

• What makes the great objectives great is they clearly state the candidate's current skills, experience and the purpose of their career objectives. The objectives also show that the candidate is well-prepared to start work and come with a positive attitude and a desire to learn.

Weak Objectives

Looking for an entry-level IT position with the company with the potential for growth.

A desire to gain experience in IT and to contribute to the success of an organization.

• What makes the poor objectives poor is that they are too general and lack focus. They provide no insight into the applicant's skills or qualifications, or what they hope to accomplish in their next role. This type of objective does nothing to differentiate the applicant from other resumes.

Use the Resume Summary Generator

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your it analyst work experience:, best practices for your work experience section:.

• Highlight your most relevant skills and job experiences related to being an IT Analyst to showcase your relevancy.
• Create an organized list of job titles you held and the dates of employment.
• Use action-oriented language to describe your accomplishments, quantifying your results whenever possible with metrics.
• Emphasize your soft skills, including problem-solving, communication, and analytical abilities.
• Elaborate on your accomplishments, but make sure the descriptions are concise and to the point.
• Detail your roles and responsibilities for each job listed in the work experience section.
• Describe any specific IT projects you have completed and the outcomes of those projects.
• Demonstrate any times you successfully provided technical solutions or troubleshooting to difficult IT problems.
• Show any successes in upgrading systems, patches, or software to a newer version.
• Highlight any experience you have working with a variety of networks, operating systems, and hardware.

Example Work Experiences for IT Analysts:

Strong experiences.

Conducted a comprehensive review of the organization's IT systems, identified weaknesses, and implemented solutions that improved efficiency and reduced downtime.

Led a cross-functional team of developers, analysts, and testers in the successful development and deployment of a new web-based application.

Collaborated with department heads to identify and implement cost-effective software solutions that improved productivity.

Successfully managed the migration of the organization's data storage and backup systems to a cloud-based solution, resulting in improved data security and disaster recovery capabilities.

Developed and implemented IT policies and procedures to ensure compliance with regulatory requirements and best practices.

Provided end-user training and support to ensure smooth adoption of new systems and technologies.

• These strong work experiences highlight specific achievements and skills that demonstrate the IT Analyst's ability to effectively manage IT systems and projects. The first work experience shows the candidate's ability to identify problems and implement effective solutions while working with a team. The second work experience demonstrates the candidate's ability to successfully manage a complex project, develop and implement policies and procedures, and provide effective end-user training and support.

Weak Experiences

Was responsible for managing server backups for XYZ Inc.

Conducted basic troubleshooting for ABC Inc.

Assisted with installing software updates for DEF Inc.

Worked on fixing small network issues for GHI Inc.

Assisted with setting up new workstations for XYZ Inc.

Conducted basic network administration for ABC Inc.

Worked on creating basic reports for DEF Inc.

Assisted with fixing minor software issues for GHI Inc.

• These work experiences focus primarily on tasks and responsibilities, rather than achievements and impact. The language used is generic and does not demonstrate specific IT skills or results. These experiences do not clearly show the individual's contribution or value to the company.

Top Skills & Keywords for IT Analyst Resumes:

Top hard & soft skills for it analysts, hard skills.

• Troubleshooting
• Hardware and software installation and maintenance
• Technical Writing
• Database Management
• Programming Languages (e.g. HTML, CSS, JavaScript, Python, etc.)

Soft Skills

• Problem solving
• Communication
• Analytical thinking
• Results orientation
• Flexibility / adaptability
• Interpersonal skills
• Attention to detail
• Time management

Go Above & Beyond with a IT Analyst Cover Letter

It analyst cover letter example: (based on resume).

Dear Hiring Manager, I am excited to apply for the IT Analyst position at [Company]. With over 5 years of experience in developing custom software, implementing tracking and analysis systems, and training users, I am confident that I have the skills and knowledge necessary to excel in this role. In my previous role as an IT Analyst, I developed custom software that automated systems, conducted data analysis, and generated reports to maximize efficiency and accuracy. This resulted in cost savings and increased productivity. I also implemented tracking and analysis systems that uncovered trends and created actionable business insights. This allowed the company to make informed decisions and stay ahead of the competition. I am proud to say that I was able to proactively identify data integrity issues, debug them, and increase the accuracy of company records. I authored detailed documentation to ensure consistency and accuracy between software updates and trained over 30 users on the adoption of new software functions, resulting in increased efficiency and adoption of new functions. In addition to my technical expertise, I am able to quickly resolve software issues and ensure operational efficiency. I have a proven track record of streamlining operations through an online portal, resulting in tracking and cost savings of 3,000 hours in labor. I am confident that my experience in conducting meticulous research, designing, developing, testing, and maintaining software for various applications, achieving compliance with established quality standards, and demonstrating successful problem-solving expertise make me an ideal candidate for this position. Thank you for considering my application. I look forward to the opportunity to further discuss how I can contribute to your team at [Company]. ‍

Sincerely, [Your Name]

A cover letter is an essential tool for any IT Analyst looking to stand out from the competition. It provides an opportunity to showcase your communication skills, highlight your relevant experience, and demonstrate your enthusiasm for the position.

While a resume provides a summary of your skills and experience, a cover letter allows you to personalize your application and connect with the hiring manager on a deeper level. It's an opportunity to tell your story, explain why you're passionate about IT analysis, and show how you can add value to the organization.

Here are some of the key reasons for pairing your IT Analyst resume with a cover letter:

• It demonstrates your communication skills: As an IT Analyst, communication is key. Your cover letter provides an opportunity to showcase your ability to write clearly and concisely, and to convey your ideas effectively.
• It shows your enthusiasm for the position: A well-written cover letter can demonstrate your passion for the role and the organization. This can make a big difference in the hiring manager's decision-making process.
• It highlights your relevant experience: Your cover letter allows you to explain how your skills and experience align with the requirements of the job. This can help the hiring manager understand why you're a good fit for the role.
• It sets you apart from other applicants: A well-crafted cover letter can help you stand out from other applicants who may have similar experience and qualifications.

We understand that writing a cover letter may seem daunting, but it doesn't have to be. Remember that the cover letter is an extension of your resume, so you can use the same format and content as your resume. It's also a chance to address any gaps or questions that the hiring manager may have after reading your resume.

Tips for aligning your cover letter with your resume:

• Use the same header as your resume: This will help the hiring manager identify your application as a complete package.
• Align the content of your cover letter with the requirements of the job: Use the job description as a guide to highlight your relevant skills and experience.
• Use keywords from the job posting: Incorporate relevant keywords from the job posting to help your application get past applicant tracking systems (ATS).
• Keep your cover letter concise and focused: Aim for one page and avoid repeating information from your resume.
• Proofread carefully: Errors in your cover letter can undermine your credibility, so make sure to proofread carefully before submitting your application.

Resume FAQs for IT Analysts:

How long should i make my it analyst resume.

An IT Analyst's resume should be concise and clear, conveying relevant information without unnecessary fluff and detail. Generally, 1 to 2 pages should be enough, though resumes for more experienced IT Analysts may run a bit longer. Focus on including only the most pertinent and compelling information to best showcase your skills and successes. Don't forget to include relevant keywords and phrases that prospective employers may be using to screen for candidates.

What is the best way to format a IT Analyst resume?

When formatting a resume for an IT Analyst position, be sure to prioritize the skills and qualifications that are most relevant to the position. Make sure sections like Summary of Qualifications and Employment History are clear and easy to find. Be sure to also include relevant certifications and applicable coursework in the relevant subsection. Finally, be sure to use an easily readable font that doesn't strain the eyes when reviewing.

Which IT Analyst skills are most important to highlight in a resume?

When creating a resume for an IT Analyst, it is important to highlight the hard technical skills, including network security, programming languages, database systems, and software applications. IT Analysts should also showcase their project management skills, prioritize tasks, and excel at problem-solving. Specifically, IT Analysts should highlight their expertise in the following hard skills, depending on the analyst's specialty: -Operating systems: Windows, Linux, UNIX, and Mac OS -Languages: HTML, Java, CSS, XML, JavaScript, SQL, and Python -Networking: IP addressing, DNS, DHCP, and VPN -Systems administration: TCP/IP, DNS, NAT, installation and support -Database management: MySQL, SQL Server, and Oracle -Software development: Visual Studio and .NET -Cloud management: Amazon Web Services, Google Cloud Platform, and Microsoft Azure -Data model: UML, ERD, and DM -Mobile app development: Android and iOS Including these skills on a resume will demonstrate an IT Analyst’s knowledge and expertise to employers and help them stand out among the competition.

How should you write a resume if you have no experience as a IT Analyst?

You should emphasize any exposure that you have had to the IT analyst field in the past. As long as you can prove that you have developed the necessary skills through either a college program, online tutorials, or any other forms of instruction, it's important to include that information in your resume. Additionally, any volunteer and/or internship opportunities that you have had should be included as well. All of these activities will show that you have a dedication to the field of IT Analysis and provide evidence of the knowledge and skills that you have. Finally, be sure to list the key skills that are necessary for this field in your resume, such as programming languages, database management, and data analytics.

Compare Your IT Analyst Resume to a Job Description:

• Identify opportunities to further tailor your resume to the IT Analyst job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for IT Analysts:

It business analyst resume example, it security analyst resume example, it support analyst resume example, it systems analyst resume example, it analyst resume example, more resume guidance:.

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13 IT Manager Resume Examples That Work in 2024

IT Manager Resume

• Mid-Level IT Manager Resumes
• Senior IT Manager Resumes
• IT Manager Resumes By Role
• Writing Your IT Manager Resume

You can manage technical teams and ensure projects are on time and within budget to deliver software that delights end-users.

You’re a great IT manager; you shouldn’t also have to be great at  writing cover letters or resumes. It can be tough to talk about your technical skills and experience in the right way when either creating or  cleaning up your resume .

Don’t worry—we’ve got you! These IT manager resume samples have helped pros like you  land highly-coveted jobs with companies like Stripe and Uber,  so they’re a great place for you to begin  making a resume  you can feel good about in 2024.

or download as PDF

Why this resume works

• When you’re an IT manager with a few years of experience under your belt, your IT manager resume must highlight major projects from your past roles. It’s much better to talk about the high-level projects you worked on instead of the smaller one-offs.
• Be sure to mention the scope and impact of your past projects in numbers. Quantifying the impact of your work is the quickest and most impactful way of convincing the person reviewing your resume that you’ll have a similarly large impact in the role for which you’re applying.
• Your  resume objective  should accomplish two things: it should quickly highlight your experience and summarize what you’re looking for in your next IT manager role.

IT Production Support Manager Resume

• As an IT production support manager, it’s vitally important that you demonstrate your ability to provide support through your technical expertise when talking about your work experience.
• Suppose you don’t have a lot of experience and you’re worried about space on your IT production support manager resume . In that case, you should highlight any side projects, activities, or even  resume-worthy hobbies  that you started or worked on to demonstrate your competency. These can be open-source projects, projects for school, or projects you undertook on your own.
• Highlight your accomplishments in support roles to quickly make the case to the hiring manager that you deserve an interview. Did you improve the efficiency of ticket resolution? Build tools to improve customer satisfaction? Make the case that you have a track record of using your technical ability to improve efficiency in a production environment.

IT Services Manager Resume

• If you’re having difficulty, consider how many people you managed, mean time to repair, KPI metrics, and how much you boosted efficiency or revenue. You can also check our  free resume examples  for helpful tips!
• Sometimes, applicants forget to include a  resume skills section  or don’t realize the importance of having one.
• Skills are important because recruiters often use applicant tracking systems (ATS) to filter out candidates who may not be a good fit.
• ATS works by removing applicants whose resumes don’t include enough keywords from a pre-selected list of words and skills. Including 6-10 of your most relevant skills will help ensure your resume isn’t thrown out before a real person has a chance to review it.

Senior IT Project Manager Resume

• In this exceptional senior IT project manager resume, notice how the candidate insists on keeping a clean record of security while at the same time keeping systems running optimally. Choosing such an approach sets you apart from the rest.

IT Infrastructure Manager Resume

• One thing that this IT infrastructure manager resume does exceptionally well is highlighting team and resource management skills. These achievements present you as a team leader and someone employers would easily hire.

Senior IT Manager Resume

• For example, your senior IT manager resume should highlight your first work experience (like the automation of repetitive tasks, with your second work experience detailing your lead in the budgeting process). This is a clear increase in responsibility.
• Again, use metrics when defining the scope of the projects you managed. These metrics can be revenue, budget, team size, and customer adoption. Numbers draw the hiring manager’s eye and are more convincing and easy to read than extensive text.
• Your resume objective  should summarize your career while also demonstrating what you’re looking for in your next IT role. Don’t forget to tailor your objective to each position you apply for by mentioning that company by name!

IT Project Manager Resume

• As an IT project manager, you need to quickly highlight the projects you’ve successfully managed in your past roles. Again, be sure to quantify your impact whenever possible.
• For example, “Created alignment with executive leadership…” shows you can communicate and work alongside leadership teams to achieve desired outcomes through the projects you manage.

IT Application Manager Resume

• Demonstrate this command in your work experience section and make it count! Don’t sweat it if you’re fuzzy on these details; try our  free resume helper  to get all of your sections in tip-top shape.
• If you’ve had the opportunity to manage other team members, explicitly mention the size of those teams on your IT application manager resume . People management experience will help you stand out amongst the hundreds of other applicants for the role you’re applying for.
• Be sure to talk about the size of the applications you worked on, either revenue or number of users. Also, mention the teams you worked with to build these applications (engineering, executive leadership, or sales). 

IT Program Manager Resume

• When you’ve got lots of work history, we recommend ordering it in a  reverse-chronological resume format  to emphasize increased job responsibilities throughout your career.
• Job titles you held early in your career may no longer have a place on your resume, particularly if you held the position 10+ years ago. Save it for the interview!

IT Operations Manager Resume

• We don’t always recommend using a  resume summary ; that said, do include it if you boast 10+ years in your field or have some noteworthy specializations you’ve honed over the years.
• If you’re short on time or can’t tailor your summary to every  job description , it’s best to leave it off your IT operations manager resume altogether.
• Tailoring includes listing the specific job title, company name, and your brag-worthy expertise within this short paragraph.

IT Asset Manager Resume

• Use active verbs like “monitored” and “evaluated” to start your work experience bullet points.
• Enlist numbers to discuss your impact: for example, the money you saved and any reductions you made in security breaches.
• Try an appealing  resume template  that visually matches your qualifications.
• Opt for professional colors like dark blue or gray to express stability, reliability, and order. Just don’t overdo it. A touch of color goes a long way, and our  handy resume checker  goes even further in removing all doubt!

IT Delivery Manager Resume

• It’s best to have a combination of skills such as GitLab, Google Workspace, TestRail, and Splunk together. This shows the employer that you’re well-versed in managing various IT aspects of a system and can test and monitor software releases with detail.

IT Audit Manager Resume

• Start designing your IT audit manager resume by choosing the official template to stand out as a formal and serious candidate. Next, highlight quantified bullet points from your career that have created a great impact like “18% decrease in audit discrepancies.”

Related resume guides

• Java Developer
• Network Engineer

4 Ways to Polish Your IT Manager Resume

Suppose you’re interested in having a career in the information technology industry. In that case, the most sought-after position is IT manager, which involves administering and monitoring all of the information technology systems that a company has. These systems are separated into software, hardware, and networks.

Working as an IT manager will make information systems more efficient and productive. More and more businesses are placing IT at the core of what they do, which means IT managers are more in demand than ever.

Despite the high demand for IT managers, most businesses will only hire people who have sent in a stellar resume. If you have the qualifications needed to land a job as an IT manager, you mustn’t overlook your resume. If your IT manager resume contains incorrect grammar, poor punctuation, or wordy descriptors, you may not even be considered for the position. When you’re trying to polish your IT manager resume, focus on the following:

• Emphasize the IT manager skills that you’ve cultivated
• Design your resume for the ATS
• Make sure that your formatting is perfect
• Quantify the impact that you’ll have on the company
• Customize your resume for each job

1. Focus on your IT manager skills

When you’re trying to  create the perfect resume , it’s highly recommended that you focus on your IT manager skills. Keep in mind that recruiters at top companies can receive hundreds of resumes for a single position in a short time, which is why it’s important that your IT manager resume is well-written, easy to digest, and highlights necessary pieces of information.

As recruiters weed through resumes, they take numerous steps to sort them. The main steps most recruiters adhere to when sorting resumes include:

• 1. Sending the resume through an applicant tracking system software to scan for prerequisites and filter those resumes that don’t fit
• 2. Reviewing a candidate shortlist and inspecting the information that an ATS could miss
• 3. Sending the strongest applications to the hiring team for further review
• 4. Contacting top candidates for interviews

Before sending in your resume, you must understand how applicant tracking software works. After your resume reaches the company you’re applying to, the first thing that occurs is a scan through the ATS, a type of software that searches for specific keywords in the resume and gets rid of applicants who don’t offer the skills the position requires. If you want to beat the ATS, it’s highly recommended to input the essential skills section into your resume.

While you can include hard and soft skills in various ways, a simple method for listing the right skills is to review five to seven job descriptions of IT managers. These descriptions should contain terms and phrases that relate to various hard and soft skills. Placing these skills into your resume should make it easier to get through the ATS. The most important skills to include in an IT manager resume include:

• Project management
• Understanding of SDLC, JavaScript, and Python software
• Analytical thinking
• Agile and lean methodologies
• APIs, network infrastructure, server infrastructure

These  resume skills  are essential because they cover most of the technologies, management methodologies, and expertise you’ll need when performing everyday IT management tasks.

2. Format your IT manager resume correctly

Your IT manager resume format is also essential for your ability to obtain a job for this specific position. In general, your contact information, job title, skills, and education details should be included. Your name should be in a larger font at the top of the page. Avoid fancy colors or overly-playful font styles.  Keep it classic and professional .

The  resume format  you use matters because recruiters and managers have a basic structure in mind when sorting through resumes, which means that  resumes that aren’t formatted correctly could be rejected  immediately.

Some tips and suggestions to follow when formatting your resume:

• Your resume should be one page
• Use bullet points for work experience
• Mention the IT manager role you’re seeking
• Avoid using icons and images
• Don’t have any grammatical or punctuation errors
• Determine if an objective/summary is needed

These suggestions will help you make your resume format ATS-friendly, which substantially increases the likelihood that your resume will get through the ATS software, after which recruiters will review it. Remember that three resume formats can be used when making an IT manager resume: reverse-chronological, functional, and combination/hybrid.

Each format has its own set of pros and cons, of which you should be aware. For instance,  the reverse-chronological format is the most popular option in 2024  and is preferred by most recruiters. However, this format isn’t great for someone lacking extensive work history.

If you’re applying for an IT manager position, you likely have at least some work history, which would make the reverse-chronological format ideal for your situation. While the functional format effectively emphasizes position-related skills, recruiters aren’t as familiar with the layout, which could weigh against you when resumes are being sorted.

Writing an IT manager resume objective

When you’re applying for an IT manager position, it’s possible to include a  resume objective  or summary. Even though these statements are optional and aren’t always beneficial, there are some situations where you would benefit from placing a summary or objective in your IT manager resume.

A  resume summary  is a statement that consists of two to three sentences that summarize your skill set and work experience. If you’ve been working in the IT industry for many years, a summary can help you highlight the knowledge and expertise you’ve developed over that time.

A resume objective can also be comprised of two to three sentences but is focused more on the qualifications you have and why you’re interested in the IT manager role. Along with prominently displaying the experience you’ve cultivated, a resume objective helps tell recruiters exactly what you’re looking for in an IT manager role.

Even though a resume objective or summary can help you land a job in some situations, you don’t have to include one of these statements on your resume. Recruiters tend to spend 10 seconds or less looking at a resume, which means that it’s important that they get to the resume’s skills, work experience, and education areas before they lose interest. If your resume objective is vague or difficult to parse, you could hurt your chances of getting the job.

• “Ample experience managing projects in past jobs. I want to earn a job that allows me to implement my skills.”
• “IT manager with 6+ years of experience using Python and managing IT projects that increased company revenue by $1.5M. I’m searching for a position that allows me to collaborate with Apple analysts, developers, and company executives.”

3. Give data and statistics to show your impact as an IT manager

The most effective way to  craft your IT manager resume  is to provide data and statistics that display the impact you’ve had as an IT manager in your recent positions. Above all, recruiters want to see quantitative data to determine how hiring you will benefit the company’s bottom line.

Quantifying the work you’ve done will allow you to set yourself apart from the competition. Many fellow applicants will have similar qualifications and experience, which is why it’s important to find a way to put your resume ahead of the rest. When writing the bullet points for your job description, make sure that you avoid any vague generalizations. Some ways to quantify your impact as an IT manager:

• Mention how much revenue increased as a result of the technical projects you worked on at a previous job
• Discuss the large-scale IT projects you managed and how they came in under budget by a specific amount
• Describe how improvements you made to network servers enhanced application speed by a certain percentage
• Talk about an IT project you managed that involved developing a software application that can handle millions of concurrent users
• List how many hours each week you spent troubleshooting

A few examples of strong bullet points for past work experience include:

• Met 95% of project deadlines by mitigating all engineering hurdles and roadblocks
• Provided remote troubleshooting to customers over the phone with a 90% success rate, resolving calls in less than 7 minutes
• Managed 3 essential projects that facilitated more than $5 million in annual revenue

4. Tailor your resume for each IT manager job

The fourth method you can use to  polish your resume  is to tailor it to each specific IT manager position. You shouldn’t use a one-size-fits-all approach when  writing your resume . While such an approach allows you to send out more resumes in a short time, recruiters can tell when applicants have made a careless or hasty effort.

Even though it takes longer, tailoring your resume to every IT manager position you apply to will make your resume stand out when viewed by recruiters. You can perform extensive customization on your resume in the following sections:

• Job description bullet points
• Objective/summary sections

IT manager resume

You can customize your resume for an IT manager role by providing in-depth information about your experience as an IT manager. As mentioned previously, use quantitative data to talk about the teams you’ve managed, how much revenue you drove, and how the projects you led benefited the company. The skills you emphasize should include those needed for the IT manager position, which extends to knowledge of various operating systems and project management skills.

IT project manager resume

When applying for an IT project manager job, detail the projects you’ve managed in previous employment. Include quantitative data that displays how successful these projects were. Along with hard skills, make sure that you include soft leadership skills essential for a project manager, including delegating tasks to team members and communicating with executive leadership during a project.

Senior IT manager resume

When customizing your work experience bullet points, it’s important to  show  how your responsibilities have increased from position to position. Metrics are a great way to customize your senior IT manager resume. These metrics can include everything from saving on the budget and revenue to customer adoption and team size. Including a detailed objective can also inform recruiters  why  you want the position in a manner that could set you apart from other applicants.

IT production support manager resume

When applying for a support manager job, you should customize your IT production support manager resume by highlighting  how  you used your technical expertise to provide IT support in previous employment. Even if you don’t have extensive experience, you should mention any tasks you’ve performed that display your technical expertise, including developing software that enhanced customer satisfaction and increased efficiency with ticket resolutions.

IT application manager resume

If you’ve worked with or managed IT applications in the past, customizing your IT application manager resume for this specific position involves showing how you implemented new features and improved applications in your previous roles. Consider mentioning the number of users for the previous applications you developed. If you have some experience as an application manager, note how many team members you managed at a given time.

IT program manager resume

Some of the most important skills for your IT program manager resume include budgeting knowledge, project management skills, negotiation capabilities, and strategic thinking. If you’ve had multiple IT jobs over the past 10-15 years, it’s important to show how your responsibilities have increased as you’ve moved from one role to another. Start with the last job you had, using the reverse-chronological format.

IT services manager resume

When applying for an IT services manager role, numbers are essential and help customize your IT services manager resume. The metrics you use to highlight past success as a services manager include time-to-repair, the number of people you oversaw, KPI metrics, and revenue boosted. Your skills should emphasize networking infrastructure, technical reporting, digital security, and troubleshooting, all of which could be keywords that applicant tracking software seeks.

IT operations manager resume

As an IT operations manager, you will be responsible for ensuring that all services and infrastructure work securely and reliably. You can customize your IT operations manager resume by going into detail about the tech projects and processes you’ve overseen in past jobs. Any experience in data analytics and cyber security should also be highlighted in the work experience or resume objective sections.

IT asset manager resume

As an IT asset manager, you will be tasked with managing and protecting all of the company’s IT assets, including processes, systems, and hardware. Important skills include asset procurement, asset lifecycles, international logistics, and forecasting.

You should customize each aspect of your IT asset manager resume to showcase your leadership abilities and above-the-board integrity. Include any statistics or information in your work experience showing that you’re trustworthy when handling company assets.

Key points for your IT manager resume

Polish and perfect your IT manager resume:

• Focus on your IT manager skills and keywords to get through the ATS
• Format your IT manager resume properly by using bullet points whenever possible, keeping it to a single page, and using the reverse-chronological order
• Write an IT manager resume objective or summary if you intend to customize it to the role
• Provide prospective employers with data, statistics, and metrics that highlight your dynamite impact as an IT manager

Great job in taking your IT manager resume seriously! You cared enough to stick with us to the end, but it’s the beginning of a bright future for you.

If you need any help with your resume, we invite you to use our  free resume checker  to upload your current resume and check it against our AI-powered tips. You can also benefit from our  resume builder , making it a cinch to develop an effective resume from scratch.

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Baltimore bridge collapse: Search resumes for missing workers

A container ship lost power and rammed into a major bridge in Baltimore early Tuesday morning, causing it to snap and plunge into the river below.

Officials said that six people, who were part of a construction crew fixing potholes on the bridge, are still unaccounted for. All six have been presumed dead, but the search for them resumed Wednesday morning.

What You Need To Know

A container ship lost power and rammed into a major bridge in baltimore early tuesday, causing it to snap and plunge into the river below six workers who were on the bridge at the time repairing potholes are presumed dead, officials said; the search and recovery mission resumed wednesday morning maryland gov. wes moore said that the ship was able to issue a "mayday" call before the crash which allowed authorities to limit traffic on the bridge president joe biden said tuesday that it was his "intention that the federal government will pay for the entire cost of reconstructing that bridge," and that it's his expectation that congress will "support that effort;" he pledged to visit baltimore "as quickly as i can".

Divers returned to the site early Wednesday after challenging overnight conditions improved. Maryland State Police spokesperson Elena Russo said in a text message that “recovery efforts are underway.”

National Transportation Safety Board Chair Jennifer Homendy says investigators expect to have more information Wednesday on the timeline of events after information from a ship data recorder was sent to an agency lab.

"This morning, our state is in shock," said Maryland Gov. Wes Moore at a press conference on Tuesday, who added that the preliminary investigation into the incident "points to an accident."

"To the people of Baltimore, and each and every one of the 6.3 million Marylanders who call our state home, I recognize that many of us are hurting right now," the governor said. "I recognize that many of us are scared right now, so I want to be very clear about where everything stands. We're still investigating what happened, but we are quickly gathering details."

"The preliminary investigation points to an accident," Moore continued. "We haven't seen any credible evidence of a terrorist attack."

The cargo ship crashed into one of the bridge's supports, causing the structure to snap and buckle at several points and tumble into the water in a matter of seconds — a shocking spectacle that was captured on video and posted on social media. The vessel caught fire, and thick, black smoke billowed out of it.

Maryland Transportation Secretary Paul Wiedefeld told reporters Tuesday that eight people were on the bridge at the time of the incident. Six are still unaccounted for and now presumed dead. Rescuers pulled two people out of the water. One person was treated at a hospital and discharged hours later. The other person did not go to the hospital. 

A senior executive at the company that employed the construction workers said Tuesday afternoon that they were presumed dead, given the water’s depth and the length of time since the crash.

Jeffrey Pritzker, executive vice president of Brawner Builders, said the crew was working in the middle of the bridge when it came apart. No bodies have been recovered.

“This was so completely unforeseen,” Pritzker said. “We don’t know what else to say. We take such great pride in safety, and we have cones and signs and lights and barriers and flaggers. But we never foresaw that the bridge would collapse.”

Moore told reporters that the nearly 50-year-old bridge, which was built in 1977 was "fully up to code" at the time of the accident. He also noted that the ship was able to issue a "mayday" call before the crash which allowed authorities to stop traffic from going on the bridge.

"I have to say, I'm thankful for the folks who ... once the notification came up that there was a mayday who literally by being able to stop cars from coming off the bridge, these people are heroes, they saved lives last night," Moore said.

Moore pledged that they would rebuild the bridge, but would not offer a timeline for the project, saying that they are currently focused on search and rescue. He also would not give an update on the impact to shipping at the Port of Baltimore, which suspended shipping traffic in the aftermath of the incident.

"This is going to be a longer-term build," Moore vowed. "It's going to be a build that's going to acquire every facet and every aspect of our society. It is something that I can tell you, we are going to get this done. We are going to make sure that this is not just rebuilt, but that we are going to rebuild in a way that remembers the people who his tragedy had impacted, and also do it in a way that honors the community that it serves, but right now, I could not give you any more investment on timing or cost right now."

In the meantime, authorities are working on alternate routes for commuters. Wiedefeld said that "roughly about 35,000 people in a day" use the bridge, with approximately double that amount using the Baltimore Harbor Tunnel and even more using the Fort McHenry Tunnel. Officials are looking into travel alternatives for those who take the bridge, while authorities will be dispatched to the two tunnels to deal with any issues that arise from increased congestion.

Speaking from the White House on Tuesday before his trip to North Carolina  later in the afternoon, President Joe Biden vowed to the people of Baltimore that the federal government will support them "for as long as it takes," pledging that he will visit the city "as quickly as I can."

"Like the governor said, you're Maryland tough, you're Baltimore strong and we'll get through this together," he said.

The president said it was his "intention that the federal government will pay for the entire cost of reconstructing that bridge," and that it's his expectation that Congress will "support that effort." When asked by a reporter if the company who owns the ship should bear the cost of rebuilding the bridge, Biden replied, "We're not going to wait. We're going to pay for it to get the bridge rebuilt and open."

Biden said he told Gov. Moore and other city and county officials that "we're going to spend all the federal resources they need as we respond to this emergency — I mean, all the federal resources — and we're going to rebuild that port together."  

"Everything so far indicates that this was a terrible accident," Biden said, echoing what Gov. Moore said earlier in the day. "At this time, we have no other indication, no other reason to believe of any intentional act here. Personnel onboard the ship are able to alert the Maryland Department of Transportation that they lost control of their vessel ... as a result, local authorities were able to close the bridge to traffic before the bridge was struck, which undoubtedly saved lives."

"Our prayers are with everyone involved in this terrible accident and all the families, especially those waiting for the news of their loved one right now," Biden continued. "I know every minute in that circumstance feels like a lifetime, you just don't know. It's just terrible. We're incredibly grateful for the brave rescuers who immediately rushed to the scene."

Biden said search and rescue is their "top priority" and the Army Corps of Engineers will lead the effort to clear the channel so the Port of Baltimore can resume operations.

"The Port of Baltimore is one of the nation's largest shipping hubs," the president said, adding, "It handles a record amount of cargo last year. It's also [one of] the top ports in America, both imports and exports of automobiles and light trucks, around 850,000 vehicles go through that port every single year. And we're going to get it up and running again as soon as possible. Fifteen thousand jobs depend on that port, and we're gonna do everything we can to protect those jobs and help those workers."

Last year, the Port of Baltimore handled a record 52.3 million tons of foreign cargo worth $80 billion, according to the state. In addition to cargo, more than than 444,000 passengers cruised out of the port in 2023.

Maryland Sen. Ben Cardin called it crucial to get the port reopened to minimize the impact to the state's economy.

"It affects many, many jobs ... not only jobs here in Maryland, but around the country and world," Cardin said at a briefing Tuesday. So our next priority is make sure we get that channel opened and then we also need to fix and replace the bridge for the surface transportation."

The president said that he communicated to Maryland's governor that "I'm directing my team move heaven and earth to reopen the port and rebuild the bridge as soon as you humanly possible, and we're going to work hand in hand to support Maryland, whatever they asked for, we're going to work with our partners in Congress to make sure the state gets the support it needs."

"We're not leaving until this job gets done," he pledged.

Synergy Marine Group — which manages the ship, called the Dali — confirmed the vessel hit a pillar of the bridge at about 1:30 a.m. while in control of one or more pilots, who are local specialists who help navigate vessels safely into ports. The ship is owned by Grace Ocean Private Ltd.

Synergy said all crew members and the two pilots on board were accounted for, and there were no reports of any injuries.

The ship was moving at 8 knots, roughly 9 mph, the governor said. 

"I do not know of a bridge that has been constructed to withstand a direct impact from a vessel of this size," Transportation Secretary Pete Buttigieg told reporters at a briefing Tuesday.

Jagged remnants of the bridge could be seen jutting up from the water's surface. The on-ramp ended abruptly where the span once began.

The Dali was headed from Baltimore to Colombo, Sri Lanka, and flying under a Singapore flag, according to data from Marine Traffic. The container ship is about 985 feet long and about 157 feet wide, according to the website.

Danish shipping giant Maersk said it had chartered the vessel. No Maersk crew and personnel were on board. The collapse caused Maersk share at the Nasdaq Copenhagen to plummet 2% in early Tuesday trading.

Watch CBS News

Two bodies recovered from vehicle underwater at Francis Scott Key Bridge collapse site

By Rohan Mattu

Updated on: March 28, 2024 / 7:55 AM EDT / CBS Baltimore

BALTIMORE -- The bodies of two men were recovered Wednesday from the site of the Francis Scott Key Bridge collapse in Baltimore, officials said. 

Four people remain missing and are presumed dead, but recovery efforts were paused Wednesday, and the focus is now shifted to removing the ruins of the bridge, which was once traveled by over 30,000 vehicles each day. 

The transition was made Wednesday from a recovery mission to a salvage effort because officials believe vehicles are encased in the bridge debris, and divers can no longer operate around the debris.

The Navy says it is mobilizing barges outfitted with heavy lift cranes to help clear the channel of debris. Three cranes with varying lift capacities are expected, along with support vessels to remove submerged portions of the bridge, but it's unclear when they will arrive.

Maryland State Police Col. Roland Butler Jr. said divers found the men -- identified as 35-year-old Alejandro Hernandez Fuentes and 26-year-old Dorlian Ronial Castillo Cabrera -- around 10 a.m. in a red pickup truck 25 feet deep in the Patapsco River. 

The bridge  crumbled early Tuesday  after a support column was hit by a large container ship that had lost power, sending people and vehicles into the water below. 

"Based on the length of time that we've gone in this search, the extensive search efforts that we've put into it, the water temperature — that at this point we do not believe that we're going to find any of these individuals still alive," Coast Guard Rear Admiral Shannon Gilreath said in a news conference Tuesday evening.

Four remain missing, presumed dead

Two people were rescued from the water shortly after Tuesday's collapse. One of the rescued workers was unhurt, the other was treated at the University of Maryland Medical Center and has been discharged. 

All eight people were part of a construction crew filling potholes on the bridge at the time, Gilreath said. 

Officials said they were from Mexico, Guatemala, El Salvador and Honduras.

Jennifer Homendy, the chair of the National Transportation Safety Board, said Tuesday afternoon that a local company, Brawner Builders, employed the workers.

Who are the victims?

So far, three of the missing workers  have been identified :

• Maynor Yassir Suazo Sandoval, 35, originally from Honduras and who has been living in the U.S. for 20 years
• Miguel Luna, originally from El Salvador
• Dorlian Castillo Cabrera, 26, originally from Guatemala 

All six victims were working on the bridge filling potholes at the time of the collapse. Luna was  identified  by a nonprofit organization, and three South American nations indicated missing citizens but stopped short of identifying them as victims. 

State police said Fuentes is from Veracruz in Mexico, and Cabrera is from San Luis in Guatemala.

The nonprofit organization CASA identified one of the missing workers as Miguel Luna, a man from El Salvador who was a father of three. His body has not been recovered. 

The Guatemalan Ministry of Foreign Affairs confirmed two of the missing men were from Guatemala, according to a  Tuesday evening news release . 

Honduras' Deputy Foreign Affairs Minister Antonio García told The Associated Press a Honduran citizen was missing, and the Mexican Embassy in Washington said there were Mexicans among the six as well.

The men are in their 30s and 40s and have spouses and children in Dundalk and Highlandtown, the Baltimore Banner reports . 

Perilous search conditions

The Coast Guard is leading the recovery mission at the Key Bridge site. 

Col. Roland Butler Jr., with Maryland State Police, said conditions in the water, including changing currents, low visibility and sharp metal objects, made it dangerous for divers and first responders. 

Divers would begin recovery operations at 6 a.m. Wednesday, Butler Jr. said, adding that the victims' exact locations were unknown.

Ongoing rain further complicated the search Wednesday, with the weather picking up in intensity and coverage through the day. 

Maryland Democratic Rep. David Trone told CBS News recovery efforts will likely be conducted with underwater drones. He said the drones will be able to locate submerged vehicles and that authorities have identified one in particular that likely has casualties.

Ship had a "power issue" before the collision

An unclassified memo issued by the Cybersecurity and Infrastructure Security Agency said the ship reported losing propulsion as it was leaving Baltimore Harbor and notified the Maryland Department of Transportation that a collision with the bridge was possible as they had lost control of the vessel.  

Roughly two minutes elapsed between when the ship's pilot notified authorities of an issue on board and when the bridge collapsed, Baltimore County Executive John Olszewski said.

The call allowed the authorities to order a mayday and stop traffic onto the bridge, an action Mayor Brandon Scott said "saved many lives" and allowed emergency personnel to get to the scene quickly.  

Both Scott and Maryland Governor Wes Moore declared states of emergency in response to the collapse. Federal, state and local officials from agencies including the FBI and the National Transportation Safety Board headed to the scene.

Where is the Francis Scott Key Bridge? 

The bridge crosses the Patapsco River, a key waterway that along with the Port of Baltimore serves as a hub for East Coast shipping. 

The bridge is the outermost of three toll crossings of Baltimore's Harbor and the final link in Interstate 695, known in the region as the Baltimore Beltway, which links Baltimore and Washington, D.C. 

The bridge was built in 1977 after the Baltimore Harbor Tunnel reached capacity and experienced heavy congestion almost daily, according to the MDTA. 

The 1.6-mile span was used by some 31,000 people per day and carried 11.5 million vehicles annually.  

Rohan Mattu is a digital producer at CBS News Baltimore. Rohan graduated from Towson University in 2020 with a degree in journalism and previously wrote for WDVM-TV in Hagerstown. He maintains WJZ's website and social media, which includes breaking news in everything from politics to sports.

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IATSE Sets Schedule Of Simultaneous Talks Between Multiple Locals & Studios As Bargaining Resumes; Cinematographers & Art Directors Guild At Table Today

By Dominic Patten

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Back at the bargaining table with the studios this week after several days of caucusing, IATSE on Tuesday laid out its plans for the next phase of talks as a contract-expiration date inched closer for a tense Hollywood.

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The current IATSE contracts expire July 31.

With strike-exhausted executives and cautiously optimistic union brass aware of the very real possibility of another summer of labor actions if talks blow up, the initial negotiations have been low-key but fairly productive, we hear.

After that first week of talks that kicked off March 4 with IATSE, the Hollywood Teamsters and other crafts guilds discussing health and pension benefits, the now formalized strategy is that ” two locals will negotiate simultaneously at any given time.” The point is to make sure all 13 locals have time at the table with the AMPTP on their specific needs.

“On Monday March 18th, the International Cinematographer’s Guild (IATSE Local 600) and the Art Directors Guild (IATSE Local 800) each began their individual negotiations with the studios,” IATSE added today. “The Motion Picture Editors Guild (IATSE Local 700) and IATSE Local 729 are expected to begin their negotiations with the AMPTP later in the week.” More local pairings are anticipated to be announced in the coming days.

As the AMPTP conducts those talks with the locals, IATSE national leadership will focus on the restart of negotiations for the Hollywood Basic Agreement General Negotiations and the start of the IATSE-AMPTP Area Standards Agreement at the end of April. The Basic Agreement covers all 13 of the union’s Hollywood locals, while the Area Standard Agreement covers 26 locals outside of Los Angeles. Overall around 60,000 industry related IATSE members are effected by the contracts in questions. Of course, offered very public onstage support by Jimmy Kimmel at this year’s Oscars , IATSE and the below-the-line guilds like the Lindsay Dougherty and Teamsters Local 399 also have some big buddies in the 1.3 million members of the national Teamsters behind them.

“From where I sit, this is really about security in an industry that is precarious already,” IATSE chief Loeb told Deadline earlier this month just before the first round of talks began on the new three-year agreements. “A strike vote is always possible and I can’t rule it out,” the union leader noted, with a reference to previously statements that he and IATSE aren’t interested at extending the current contract — as has been the case in past talks.

Right now, everyone seems to be on their best and most civil behavior in their sit-downs at the AMPTP’s HQ in Sherman Oaks and the IA’s L.A. offices. Still, if last year’s bitter writers and actors strikes taught anyone anything, it’s that in labor situations everything’s in flux until the deal is signed and ratified.

In 2021,  after an overwhelming nationwide strike-authorization vote  by IATSE members when talks with the AMPTP seemed to crash, the last contracts were  ratified by members in a closer-than-usual vote.  That vote three years ago resulted in the the L.A. locals reject the agreement in the popular vote.

That’s an outcome Loeb and his team do not want to see this year, especially in the context of last year’s Hot Labor Summer and the contractions the industry is seeing now.

“The work that the Locals did to prepare each of their Negotiating Committees, which included town hall meetings, member surveys, bargaining trainings and one-on-one conversations, is unprecedented,” said IATSE International VP Mike Miller of the lead-up and behind-the-scenes process the leadership and locals have been engaged in for the past several months, even before the WGA and SAG-AFTRA strikes ended last fall. “The process identified clear priorities and helped develop the proposals that the Locals’ members want addressed by the employers.” 

Taking the proposals that were put forth in early March, the AMPTP has yet to respond to the health and pension items that IATSE, Local 399 and other crafts put forth, we hear. However, that doesn’t seem to be a cause of friction, as everyone expects those matters to move back to center stage once talks with the various Locals are closer to concluding.

Katie Campione contributed to this report .

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