why is problem solving an important self management skills

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7 Problem-Solving Skills That Can Help You Be a More Successful Manager

Discover what problem-solving is, and why it's important for managers. Understand the steps of the process and learn about seven problem-solving skills.

1Managers oversee the day-to-day operations of a particular department, and sometimes a whole company, using their problem-solving skills regularly. Managers with good problem-solving skills can help ensure companies run smoothly and prosper.

If you're a current manager or are striving to become one, read this guide to discover what problem-solving skills are and why it's important for managers to have them. Learn the steps of the problem-solving process, and explore seven skills that can help make problem-solving easier and more effective.

What is problem-solving?

Problem-solving is both an ability and a process. As an ability, problem-solving can aid in resolving issues faced in different environments like home, school, abroad, and social situations, among others. As a process, problem-solving involves a series of steps for finding solutions to questions or concerns that arise throughout life.

The importance of problem-solving for managers

Managers deal with problems regularly, whether supervising a staff of two or 100. When people solve problems quickly and effectively, workplaces can benefit in a number of ways. These include:

Greater creativity

Higher productivity

Increased job fulfillment

Satisfied clients or customers

Better cooperation and cohesion

Improved environments for employees and customers

7 skills that make problem-solving easier

Companies depend on managers who can solve problems adeptly. Although problem-solving is a skill in its own right, a subset of seven skills can help make the process of problem-solving easier. These include analysis, communication, emotional intelligence, resilience, creativity, adaptability, and teamwork.

1. Analysis

As a manager , you'll solve each problem by assessing the situation first. Then, you’ll use analytical skills to distinguish between ineffective and effective solutions.

2. Communication

Effective communication plays a significant role in problem-solving, particularly when others are involved. Some skills that can help enhance communication at work include active listening, speaking with an even tone and volume, and supporting verbal information with written communication.

3. Emotional intelligence

Emotional intelligence is the ability to recognize and manage emotions in any situation. People with emotional intelligence usually solve problems calmly and systematically, which often yields better results.

4. Resilience

Emotional intelligence and resilience are closely related traits. Resiliency is the ability to cope with and bounce back quickly from difficult situations. Those who possess resilience are often capable of accurately interpreting people and situations, which can be incredibly advantageous when difficulties arise.

5. Creativity 

When brainstorming solutions to problems, creativity can help you to think outside the box. Problem-solving strategies can be enhanced with the application of creative techniques. You can use creativity to:

Approach problems from different angles

Improve your problem-solving process

Spark creativity in your employees and peers

6. Adaptability

Adaptability is the capacity to adjust to change. When a particular solution to an issue doesn't work, an adaptable person can revisit the concern to think up another one without getting frustrated.

7. Teamwork

Finding a solution to a problem regularly involves working in a team. Good teamwork requires being comfortable working with others and collaborating with them, which can result in better problem-solving overall.

Steps of the problem-solving process

Effective problem-solving involves five essential steps. One way to remember them is through the IDEAL model created in 1984 by psychology professors John D. Bransford and Barry S. Stein [ 1 ]. The steps to solving problems in this model include: identifying that there is a problem, defining the goals you hope to achieve, exploring potential solutions, choosing a solution and acting on it, and looking at (or evaluating) the outcome.

1. Identify that there is a problem and root out its cause.

To solve a problem, you must first admit that one exists to then find its root cause. Finding the cause of the problem may involve asking questions like:

Can the problem be solved?

How big of a problem is it?

Why do I think the problem is occurring?

What are some things I know about the situation?

What are some things I don't know about the situation?

Are there any people who contributed to the problem?

Are there materials or processes that contributed to the problem?

Are there any patterns I can identify?

2. Define the goals you hope to achieve.

Every problem is different. The goals you hope to achieve when problem-solving depend on the scope of the problem. Some examples of goals you might set include:

Gather as much factual information as possible.

Brainstorm many different strategies to come up with the best one.

Be flexible when considering other viewpoints.

Articulate clearly and encourage questions, so everyone involved is on the same page.

Be open to other strategies if the chosen strategy doesn't work.

Stay positive throughout the process.

3. Explore potential solutions.

Once you've defined the goals you hope to achieve when problem-solving , it's time to start the process. This involves steps that often include fact-finding, brainstorming, prioritizing solutions, and assessing the cost of top solutions in terms of time, labor, and money.

4. Choose a solution and act on it.

Evaluate the pros and cons of each potential solution, and choose the one most likely to solve the problem within your given budget, abilities, and resources. Once you choose a solution, it's important to make a commitment and see it through. Draw up a plan of action for implementation, and share it with all involved parties clearly and effectively, both verbally and in writing. Make sure everyone understands their role for a successful conclusion.

5. Look at (or evaluate) the outcome.

Evaluation offers insights into your current situation and future problem-solving. When evaluating the outcome, ask yourself questions like:

Did the solution work?

Will this solution work for other problems?

Were there any changes you would have made?

Would another solution have worked better?

As a current or future manager looking to build your problem-solving skills, it is often helpful to take a professional course. Consider Improving Communication Skills offered by the University of Pennsylvania on Coursera. You'll learn how to boost your ability to persuade, ask questions, negotiate, apologize, and more. 

You might also consider taking Emotional Intelligence: Cultivating Immensely Human Interactions , offered by the University of Michigan on Coursera. You'll explore the interpersonal and intrapersonal skills common to people with emotional intelligence, and you'll learn how emotional intelligence is connected to team success and leadership.

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Article sources

Tennessee Tech. “ The Ideal Problem Solver (2nd ed.) , https://www.tntech.edu/cat/pdf/useful_links/idealproblemsolver.pdf.” Accessed December 6, 2022.

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Why Problem-Solving Skills Are Essential for Leaders in Any Industry

• 17 Jan 2023

Any organization offering a product or service is in the business of solving problems.

Whether providing medical care to address health issues or quick convenience to those hungry for dinner, a business’s purpose is to satisfy customer needs .

In addition to solving customers’ problems, you’ll undoubtedly encounter challenges within your organization as it evolves to meet customer needs. You’re likely to experience growing pains in the form of missed targets, unattained goals, and team disagreements.

Yet, the ubiquity of problems doesn’t have to be discouraging; with the right frameworks and tools, you can build the skills to solve consumers' and your organization’s most challenging issues.

Here’s a primer on problem-solving in business, why it’s important, the skills you need, and how to build them.

Access your free e-book today.

What Is Problem-Solving in Business?

Problem-solving is the process of systematically removing barriers that prevent you or others from reaching goals.

Your business removes obstacles in customers’ lives through its products or services, just as you can remove obstacles that keep your team from achieving business goals.

Design Thinking

Design thinking , as described by Harvard Business School Dean Srikant Datar in the online course Design Thinking and Innovation , is a human-centered , solutions-based approach to problem-solving and innovation. Originally created for product design, design thinking’s use case has evolved . It’s now used to solve internal business problems, too.

The design thinking process has four stages :

• Clarify: Clarify a problem through research and feedback from those impacted.
• Ideate: Armed with new insights, generate as many solutions as possible.
• Develop: Combine and cull your ideas into a short list of viable, feasible, and desirable options before building prototypes (if making physical products) and creating a plan of action (if solving an intangible problem).
• Implement: Execute the strongest idea, ensuring clear communication with all stakeholders about its potential value and deliberate reasoning.

Using this framework, you can generate innovative ideas that wouldn’t have surfaced otherwise.

Creative Problem-Solving

Another, less structured approach to challenges is creative problem-solving , which employs a series of exercises to explore open-ended solutions and develop new perspectives. This is especially useful when a problem’s root cause has yet to be defined.

You can use creative problem-solving tools in design thinking’s “ideate” stage, which include:

• Brainstorming: Instruct everyone to develop as many ideas as possible in an allotted time frame without passing judgment.
• Divergent thinking exercises: Rather than arriving at the same conclusion (convergent thinking), instruct everyone to come up with a unique idea for a given prompt (divergent thinking). This type of exercise helps avoid the tendency to agree with others’ ideas without considering alternatives.
• Alternate worlds: Ask your team to consider how various personas would manage the problem. For instance, how would a pilot approach it? What about a young child? What about a seasoned engineer?

It can be tempting to fall back on how problems have been solved before, especially if they worked well. However, if you’re striving for innovation, relying on existing systems can stunt your company’s growth.

Related: How to Be a More Creative Problem-Solver at Work: 8 Tips

Why Is Problem-Solving Important for Leaders?

While obstacles’ specifics vary between industries, strong problem-solving skills are crucial for leaders in any field.

Whether building a new product or dealing with internal issues, you’re bound to come up against challenges. Having frameworks and tools at your disposal when they arise can turn issues into opportunities.

As a leader, it’s rarely your responsibility to solve a problem single-handedly, so it’s crucial to know how to empower employees to work together to find the best solution.

Your job is to guide them through each step of the framework and set the parameters and prompts within which they can be creative. Then, you can develop a list of ideas together, test the best ones, and implement the chosen solution.

Related: 5 Design Thinking Skills for Business Professionals

4 Problem-Solving Skills All Leaders Need

1. problem framing.

One key skill for any leader is framing problems in a way that makes sense for their organization. Problem framing is defined in Design Thinking and Innovation as determining the scope, context, and perspective of the problem you’re trying to solve.

“Before you begin to generate solutions for your problem, you must always think hard about how you’re going to frame that problem,” Datar says in the course.

For instance, imagine you work for a company that sells children’s sneakers, and sales have plummeted. When framing the problem, consider:

• What is the children’s sneaker market like right now?
• Should we improve the quality of our sneakers?
• Should we assess all children’s footwear?
• Is this a marketing issue for children’s sneakers specifically?
• Is this a bigger issue that impacts how we should market or produce all footwear?

While there’s no one right way to frame a problem, how you do can impact the solutions you generate. It’s imperative to accurately frame problems to align with organizational priorities and ensure your team generates useful ideas for your firm.

To solve a problem, you need to empathize with those impacted by it. Empathy is the ability to understand others’ emotions and experiences. While many believe empathy is a fixed trait, it’s a skill you can strengthen through practice.

When confronted with a problem, consider whom it impacts. Returning to the children’s sneaker example, think of who’s affected:

• Your organization’s employees, because sales are down
• The customers who typically buy your sneakers
• The children who typically wear your sneakers

Empathy is required to get to the problem’s root and consider each group’s perspective. Assuming someone’s perspective often isn’t accurate, so the best way to get that information is by collecting user feedback.

For instance, if you asked customers who typically buy your children’s sneakers why they’ve stopped, they could say, “A new brand of children’s sneakers came onto the market that have soles with more traction. I want my child to be as safe as possible, so I bought those instead.”

When someone shares their feelings and experiences, you have an opportunity to empathize with them. This can yield solutions to their problem that directly address its root and shows you care. In this case, you may design a new line of children’s sneakers with extremely grippy soles for added safety, knowing that’s what your customers care most about.

Related: 3 Effective Methods for Assessing Customer Needs

3. Breaking Cognitive Fixedness

Cognitive fixedness is a state of mind in which you examine situations through the lens of past experiences. This locks you into one mindset rather than allowing you to consider alternative possibilities.

For instance, your cognitive fixedness may make you think rubber is the only material for sneaker treads. What else could you use? Is there a grippier alternative you haven’t considered?

Problem-solving is all about overcoming cognitive fixedness. You not only need to foster this skill in yourself but among your team.

4. Creating a Psychologically Safe Environment

As a leader, it’s your job to create an environment conducive to problem-solving. In a psychologically safe environment, all team members feel comfortable bringing ideas to the table, which are likely influenced by their personal opinions and experiences.

If employees are penalized for “bad” ideas or chastised for questioning long-held procedures and systems, innovation has no place to take root.

By employing the design thinking framework and creative problem-solving exercises, you can foster a setting in which your team feels comfortable sharing ideas and new, innovative solutions can grow.

How to Build Problem-Solving Skills

The most obvious answer to how to build your problem-solving skills is perhaps the most intimidating: You must practice.

Again and again, you’ll encounter challenges, use creative problem-solving tools and design thinking frameworks, and assess results to learn what to do differently next time.

While most of your practice will occur within your organization, you can learn in a lower-stakes setting by taking an online course, such as Design Thinking and Innovation . Datar guides you through each tool and framework, presenting real-world business examples to help you envision how you would approach the same types of problems in your organization.

Are you interested in uncovering innovative solutions for your organization’s business problems? Explore Design Thinking and Innovation —one of our online entrepreneurship and innovation courses —to learn how to leverage proven frameworks and tools to solve challenges. Not sure which course is right for you? Download our free flowchart .

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11 Self-Management Skills and How to Develop Them

Discover the importance of self-management skills. Dive into practical tips and real-world examples to enhance your personal growth and productivity.

Self-awareness. Prioritization. Adaptability. Discipline.

These aren’t mere buzzwords but the essential skills every person needs to navigate the complexities of modern life.

But where do you begin? And how can you strategize to harness these skills efficiently?

In this article, we delve deep into the art of self-management, outlining its importance and how it could be the transformative element you need this year.

What are self-management skills?

Self-management skills are the tools and behaviors that individuals use to manage their personal and professional activities. These skills give you the ability to regulate and control your thoughts, emotions, and behaviors effectively in different situations.

Self-management skills can be pivotal. They  improve productivity  and reduce stress, among other benefits. Awareness of your feelings and actions makes you better equipped to handle the demands and challenges of your personal and professional worlds. It also helps you maintain clarity so you can make smarter decisions.

At the end of the day, self-management translates to a healthier, less stressed-out you, making these skills invaluable for holistic well-being and success. When you’re less stressed and more poised you’re also in a better position to interact and  collaborate with others  successfully and be more creative.

11 self-management skills and how to improve them

While there are numerous skills under the “self-management” umbrella, we’ll focus on 11 of the most practical and universal ones here. These are the skills you can start developing now to build a foundation of better productivity and mental toughness.

1. Time management

Time management  is the ability to plan and control how you spend your daily hours to accomplish your goals. It includes prioritizing, setting goals, planning ahead, and performing tasks both efficiently and by their deadlines.

Ways to develop your time-management skills

You can develop time-management skills by:

• Prioritizing tasks : Begin by listing all the tasks you have. Rank them based on their urgency and importance. Tackle the highest-priority tasks first, allocating specific chunks of time to work on them.
• Using the right tools and techniques : Use tools like  calendars ,  planners , and  apps like Motion  to help organize your tasks. Methods like the  Pomodoro Technique , which involves working in focused intervals with short breaks, can boost your productivity, too.
• Setting specific goals :  Goal-setting  is an essential aspect of effective time management, as it provides clarity and focus, both of which help facilitate optimal planning and allocation of time. Instead of having vague goals, like “Work on the project,” set specific goals, like “Complete the first draft of the project by 5 PM.”

2. Self-motivation

Self-motivation is the inner drive that propels individuals to act on their own accord without the need for external influence or persuasion. Cultivating it is paramount for anyone seeking to take charge of their life and achieve substantial success.

Ways to develop your self-motivation skills

You can develop self-motivation by:

• Identifying your personal values and interests : Understand what matters most to you and align your actions with those things.
• Visualizing success : Visualize achieving your goals. Engage in positive mental imagery to keep your motivation high and maintain focus on the outcomes you desire.
• Practicing self-compassion and positive self-talk : Be kind to yourself and use positive self-talk. Encourage yourself through challenges, and maintain a positive outlook to sustain your motivation.

3. Decision-making

Decision-making is a crucial skill that involves evaluating multiple alternatives and choosing the most suitable option based on the current circumstances and desired outcomes. It’s an indispensable trait for effective leadership, problem-solving, and navigating complex life situations.

Adeptness in decision-making can significantly elevate your personal and professional achievements.

‎Ways to develop your decision-making skills

You can develop your decision-making skills by:

• Gathering relevant information : Collect all necessary information that will help you make an informed decision. Ensure your data is accurate, updated, and comprehensive to make well-thought-out choices.
• Scenario planning : Explore different scenarios and their outcomes to improve your understanding of and preparedness for them.
• Seeking advice and feedback : Consult with trusted individuals who can provide you with valuable insights into your choices. Receptiveness to feedback can significantly improve your decision-making skills.

4. Problem-solving

Problem-solving is a critical self-management skill that involves identifying issues, analyzing potential solutions, and implementing effective resolutions. It’s a multifaceted process that requires analytical thinking, creativity, and effective decision-making.

Ways to develop your problem-solving skills

You can develop your problem-solving skills by:

• Learning various frameworks : Familiarize yourself with different problem-solving frameworks and methodologies, like the Scientific Method,  Six Sigma , or Design Thinking.
• Using technology : Utilize software and other digital tools to help you organize, analyze, and solve problems more efficiently.
• Improving your emotional intelligence : Problem-solving can be frustrating. Developing patience and resilience can help you navigate challenges more effectively.

5. Goal setting

Goal setting is a crucial skill that provides direction, motivation, and a clear focus. It starts with careful consideration of what you want to achieve, followed by specific steps and hard work to bring those desires to fruition.

Ways to develop your goal-setting skills

You can develop your goal-setting skills by:

• Visualizing success : Regularly visualize yourself achieving your goals to reinforce your commitment to them and help maintain a positive outlook. Visual reminders of your goals can provide daily motivation and keep your objectives top-of-mind.
• Using the SMART framework : Establish goals that are specific, measurable, achievable, relevant, and time-bound to ensure their clarity and attainability. Documenting your goals can provide a clear roadmap and boost your motivation.
• Breaking down large goals into smaller ones : Divide big, long-term goals into smaller, more manageable milestones to create a step-by-step plan toward achievement.

6. Self-awareness

Self-awareness is a foundational aspect of self-management. It begins with an introspective look into one’s inner workings, fostering an understanding that paves the way for personal growth and improved interactions with others.

‎You can develop self-awareness by:

• Engaging in reflective practices : Use journaling to document your thoughts, feelings, and reactions to various situations and provide insights into your behaviors and emotional responses.
• Seeking feedback:  Collect feedback from peers, supervisors, subordinates, and others to gain a holistic view of how you are perceived. Openness to constructive criticism can provide you with valuable insights into areas for improvement.
• Using self-assessment tools : Tools like the  Myers-Briggs Type Indicator  or the  9 Enneagram Types  can provide insights into your personality traits and behavioral tendencies. Understanding yourself better can be a stepping stone to increased self-awareness.

7. Emotional regulation

Emotional regulation is a conduit to balanced reactions, improved relationships, and a robust sense of self-management. It fosters a composed and proactive approach to both your personal and professional life.

You can improve your emotional regulation by:

• Practicing mindfulness and meditation : Practice meditation to foster a sense of calm and a balanced perspective, which can be instrumental in emotional regulation. Additionally, research shows that mindfulness can affect our brain and mental networks and  change how we process things . It helps us become more aware of ourselves and improve our control of our emotions and actions.
• Responding, not reacting : Take a moment to pause and reflect before responding to emotional triggers. Think through the potential outcome of each possible response to ensure the one you choose aligns with your long-term goals.

8. Task initiation

Task initiation is the ability to begin tasks independently and without procrastinating. It’s an essential component of self-management, as it directly influences productivity and goal attainment.

You can improve your task initiation skills via:

• Prioritization management:  Clearly identify and rank your tasks based on their importance and urgency, as this helps you focus on starting — and completing — the most critical ones first. This structured approach can help prevent you from feeling overwhelmed by long to-do lists, making it easier to kickstart tasks.
• Time blocking : Dedicating specific blocks of time in advance to get things done can encourage you to start tasks. This  structured approach minimizes procrastination  by setting clear intentions and deadlines. Time blocking can also help you create a routine and a sense of accountability, improving your ability to  overcome procrastination .

9. Stress management

A staggering  83% of US workers  suffer from work-related stress, with 25% saying their job is the number-one stressor in their lives. With stress as one of the causes of high blood pressure, obesity, and depression, being able to avoid it is a useful self-management skill.

‎You can improve your stress management abilities by:

• Engaging in physical activity : Regular exercise is a fantastic stress reliever, as it promotes the release of endorphins, which are natural mood lifters.
• Identifying (and eliminating) the stressors in your life : Recognize and list what typically stresses you out. Understanding your stress triggers can help you anticipate challenges and come up with coping strategies.
• Taking naps:  A short nap can help restore your energy and rejuvenate your mind.  Research suggests  that it can also improve your mood and help you manage negative emotions, especially when dealing with acute stressors.

10. Adaptability

Adaptability is the ability to efficiently and effectively adjust to new conditions and changes in your environment. It’s an essential self-management skill, as it helps you navigate unexpected situations, embrace new ideas, and cope with the uncertainties and challenges of life.

You can improve your adaptability by:

• Encouraging yourself to take risks:  When you take risks, you step outside your comfort zone. This is where learning and personal growth happen. You learn to deal with uncertainty and gain new experiences that can be valuable in your future decision-making.

Consider setting stretch goals , which challenge you to think big — beyond your typical capabilities. This can be a huge driver of adaptability.

• Staying informed : Stay updated on new developments in your field or area of interest. This knowledge will make you more comfortable and prepared to adapt to new situations.

For example, participating in industry forums, conferences, and professional groups can provide you with first-hand knowledge from other industry professionals on new best practices, challenges, and solutions in your field.

11. Organizational skills

Improving your organizational skills is essential for effectively managing your time, tasks, and resources. It’s a key self-management skill that can reduce stress and boost your productivity, both personally and professionally.

‎You can improve your organizational skills by:

• Using digital tools : Harness the power of tools like Motion to help you keep track of your tasks, appointments, and deadlines. Motion’s intuitive features analyze your tasks, deadlines, and priorities to auto-prioritize your to-do list. That means you get the time you need to complete each of your tasks.
• Regularly decluttering : Keep your workspace tidy. A clean desk can mirror and encourage a clear mind, making it easier to prioritize your tasks.

Research shows that a clean desk can improve focus, which means it improves your ability to do your job — and be productive at it. Employees who work at clean desks have been found to be able to work without losing focus for  more than seven minutes  longer than those who don’t work at clean desks.

Improve your self-management skills with Motion

Mastering self-management is challenging, especially when balancing personal motivations, external pressures, and daily distractions.

But tools like Motion can make it easier.

With Motion’s intuitive features, not only can you streamline your tasks, but you can also develop and hone your self-management skills.  Motion’s Task Manager , for instance, helps you keep track of your tasks and priorities, making it easier to manage your time and workload.

Cultivate and boost your self-management skills by integrating Motion into your routine.  Sign up for a free 7-day trial .

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The Importance of Problem-Solving Skills in the Workplace

November 10, 2022 - job & career.

Hands-on Management 3.0 leadership workshops focus on tangible practices to help managers, team leaders, middle management, and C-level executives increase employee engagement and foster transformational change within their organizations. Start Your Leadership Journey Today!

According to Management 3.0 Facilitator Ilija Popjanev , problem solving is essential for individuals and organizations as it enables us to control all aspects of our business environment. In this article, Ilija looks into problem-solving skills, how the problem-solving process works, and which tools help you to advance this skill set.

In this article you will learn about:

What is Problem Solving?

• Problem-Solving in Six Easy Steps

Why is Problem-Solving so Important for Leaders, Teams, and Organizations?

Problem-solving techniques in the workplace, better employee experience by using problem-solving tools from management 3.0, how do employees develop problem-solving skills, what skills make a good problem solver.

In the last few years, we have been living 100% in the VUCA world, with so many unpredictable and complex threats and challenges. As a result, organizations must create a sense of urgency to redesign their present business models and to rebuild the foundations for the future of work. 

All companies now need effective problem-solving skills and tools at all levels, starting with individuals and teams, and finishing with their leaders and managers. This new reality enables growth and success only for those well-equipped and empowered by effective problem-solving skills and tools. 

One of the behaviors of Management 1.0 style is to constantly look for ways to stop “fighting fires,”. Instead, the Management 3.0 style seeks to “find the root cause” of the problem, and then to refocus, improve, and plan a different way for fulfilling workplace tasks.

Management 3.0 provides effective tools and principles for building the system for effective problem solving. It provides us with techniques we can use to understand what is happening in our world, to identify things we want to change, and then apply everything that needs to be done to achieve the desired outcome. We live by the motto: fail fast, recover quickly, and learn from the failures.

The agile way of working does not mean being perfect, but instead it allows for failures and sees them as opportunities to learn, grow, and adapt . Perfection is useless if we do not provide value fast for our customers. That is why problem solving is the foundation for continuous improvement, learning, and collaboration, which leads to innovations and success in ever-changing economies and the new normal that we now live in. 

The definition of problem solving according to the Merriam-Webster Dictionary is: “The process or act of finding a solution to a problem.” Similarly, the Oxford English Dictionary describes problem solving as: “The process of finding solutions to difficult or complex issues.”

For me, Problem-solving is a process of understanding and owning the problem, constant pursuit for solutions and improvements, and putting into action the best option for the desired outcome.

Understanding context and interacting with our teammates are the essence of effective problem-solving. We must clearly understand the complexity of our environment and the specifics of the context because things continuously change and evolve. Here, the Complexity Thinking Guidelines may help you to better understand what is happening and how to navigate complex environments more effectively.

We must have a lens through which to see problems as opportunities to improve, and regard our teams as sources of knowledge and experience. We have to connect people and opportunities in ways that can facilitate the best solutions for the problems that we are handling. Try using the Personal Maps , an excellent tool for bringing teams together and fostering diversity, respect, trust, and collaboration.

Today, all innovations and solved problems are team efforts because teams constantly improve their toolbox and competencies. Teams want to create something that was not there before, and which maximize their knowledge and resources.

To accomplish that, they need to build a process in a few easy steps:

• Be present, observe what is happening in your world, and define the problem.
• Review where you are now and what influences that state.
• Constantly improve and change things by using creative tools and tactics.
• Seek solutions and alternatives to make changes more effective.
• Make team decisions about which tools and solutions should be used.
• Implement improvements, monitor the process, and constantly adapt!

At this stage, by following the Management 3.0 principle of “Improving the system,” you can use the tools Celebration Grids , combined with Yay! Questions , to best engage the team in the problem-solving process, while keeping track of what is working well, what can be changed, and what new options exist.

Documenting everything is an integral part of the problem-solving process. By using Celebration Grids, you are gamifying the process and keeping the team flow and energy on a higher level.

Also read: What type of problem-solver are you?

Problem-solving is crucial for everyone: individuals, teams, leaders, organizations, and ultimately for all stakeholders because it empowers us to better control the environment and everything that is going on in our world. Try using Delegation Poker so that teams can become more empowered to solve problems both alongside leaders and within their organization. 

Today, the speed of problem solving is important, and that is why organizations must give more power and authority on a team level , so employees can react quickly and even prevent problems. As a leading indicator, the Management 3.0 tool Problem Time can help you measure the time spent on uncompleted problem-solving tasks and activities; this is a valuable add-on to “lead and cycle time” lagging indicators, with which you measure the time taken on completed tasks.

Developing and refining problem-solving skills through constant practice and experimentation can refine the ability to solve problems and address issues with more complexities.

We may face various challenges in our daily work, and effective problem-solving can make a difference.

Make a Difference with Problem-Solving

• Problem-solving skills are important if you want to add more value . As an agilist, your objective is not to be perfect but to maximize the value you provide for all stakeholders. Start fast, deliver value early, manage failures and prioritize tasks by setting the urgency criteria.
• Problem-solving skills are important if you need to improve your results. You have to accept the complexity of success factors and better understand the need for changes and improvements in a continually uncertain environment. Results depend on your problem-solving skills!
• Problem-solving skills are important if you have to fix things that do not work. When your processes are not working as planned, problem solving will give you the structure and mechanisms to identify issues, figure out why things are broken, and take actions to fix them.
• Problem-solving skills are important when you have to address a risk. Sharpen your problem-solving skills to anticipate future events better and increase the awareness of cause-and-effect relationships. This enables you to take the right actions and influence the outcomes if issues do occur.
• Problem-solving skills are important if you work simultaneously on several projects. You should apply the same problem-solving techniques when you work on multiple projects, business functions, market segments, services, systems, processes, and teams. Standardize and scale!
• Problem-solving skills are important when you want to seize the day. Problem solving is all about innovation , building new things, and changing the system into a better one. This can help us to identify opportunities even in challenging times and prepare us for the future. You can visualize the process with the Meddles Game to better understand your ideas, solutions, and activities. It is a great way to engage your team as you can build the problem-solving concept and it is an effective tool for influencing all stakeholders affected by the problem. 

Also read: Collaborative Leadership explained .

Solving complex problems may be difficult, but problems will be solved when we use the right tools. Besides the powerful Management 3.0 tools I already mentioned, as a big fan of Lean and Liberating structures, I think you can find lots of problem-solving techniques to use in your daily business. 

Here is my short list of tools and techniques:

• 5 Whys – a great way to uncover the root cause is to understand the problem better. 
• Fishbone analysis – for visual analysis of the root causes of a problem. Easy to combine with ‘5 Whys’ or ‘Mind mapping’ to brainstorm and determine the cause and effect of any problem.
• Silent brainstorming – gives everyone a chance to participate in idea generation as not only the loudest people, but also the quiet ones, will participate equally. Everyone’s opinion has the same weight. 
• Mind maps – structured visual diagrams to share your ideas, concepts, and solutions the same way your brain does. You explain the problems quickly, then share fresh ideas, and finally come to a team consensus that can lead to an effective solution. 
• Six thinking hats – enable your team to consider problems from different angles, focusing on facts, creative solutions, or why some solutions might not work.
• Agreement certainty matrix – another tremendous visual tool for brainstorming problems and challenges by sorting them into simple, complicated, complex, or chaotic domains to later agree on what approach should be used to solve the concrete problems affecting a team.  
• Conversation café – enables the team to engage in productive conversations, with less arguing but more active listening, solving the problem in rounds of dialogues until reaching a consensus regarding the best problem-solving approach. 
• Design thinking – when you are struggling for fresh ideas, the 5-step process will help you empathize with the problem, then begin defining and developing new ideas, before prototyping and testing them. 

Edward Deming’s PDCA is the most known concept for continuous improvement and problem solving. You can gamify your events using the Change Management Game , a card game where PDCA will help you define the problem, take action, collect feedback, and adopt the new solution.

The “carrot and stick” approach, or in HR language, “pay for performance,” does not work anymore, especially for roles that require problem-solving, creativity, and innovative thinking. Creative people need a higher level of authority and empowerment to self-manage challenges and problem scenarios. When leaders and organizations create such systems, they foster intrinsic motivation and job satisfaction among these people. Creatives are seeking self-actualization through their careers.

This is one more case which calls for Management 3.0’s Delegation Poker to define the levels of authority in terms of problem-solving issues, as well as Moving Motivators to define key motivators for increasing productivity and employee satisfaction by changing behavior.

Improving Employee Experience with Problem-Solving

1. Use problem solving as a key motivator – have in mind Millennials and Gen Z creative workers ’ affinity towards tasks in which they feel challenged and have a sense of meaning. Provide them with big and tough problems to solve and use challenging tasks to keep them constantly engaged.

2. Continuous improvement can make a difference – creatives seek a sense of purpose and think outside of the box, so encouraging the ‘How can we execute this task better?’ mindset and problem solving become powerful tools for creating sustainable corporate culture.

3. Don’t connect solving problems with rewards – it can kill the perceived intrinsic value of the activity; it will disengage and dissatisfy employees. Autonomy, trust, respect, and gratitude will do the job. 

4. Apply the seven rules for creative managers – unleash the power of diversity , and cooperation, rely on merits, optimize exploration, open boundaries, keep options open, and update your workplace. 

We start solving problems from a very early age (the alphabet, learning to eat, driving a bicycle etc.). Then, everyday activities sharpen our problem-solving skills and enable us to solve more complex issues. 

As an adult, you can still develop your problem-solving skills by:

• Daily practicing of logic games, such as chess, and puzzles like Sudoku. 
• Video games can teach you how to deal with failure and persist in achieving your goals.
• Keep an idea journal or blog as a collection of all your ideas, thoughts, and patterns. 
• Think outside of the box – take a different perspective to understand the problem better.
• Practice brainstorming combined with mind mapping, working with your team.
• Put yourself in new situations – take on a challenging project at work.
• Start using the “what if” mindset in daily circumstances and test new approaches.
• Read more books on creativity and articles which cover your areas of interest. 

I also believe coaching can help build creativity and problem-solving skills, encouraging people to take greater ownership of their work and commit to corporate goals. A coach can provide clear guidance as to what is important at the moment; they help people better, focus, and move into action. By asking powerful questions and challenging others to think outside of the box, the coach removes their barriers and lets them see the situation from a new perspective.

Coaching can provide structure so people develop their own expertise and insights to contribute better when problems arise and the pressure to succeed is growing.

The interview is an excellent opportunity to research a candidate’s problem-solving skills, and STAR questions should be related to their previous experience dealing with problems. A candidate with good problem-solving skills can quickly embed in the team and become a valuable asset for the company.

In my Agility in HR workshops , we regularly discuss interview questions. Some popular STAR questions are:

• “If you cannot find a solution to a problem, how do you deal with the situation?”
• “How do you react when faced with unexpected problems or challenges?”
• “Describe an occasion when you had to adapt at the last minute. How did you handle this?”

Problem-solving requires the ability to identify a problem, find the root cause, create solutions, and execute them. All these steps are essential for achieving the desired results. 

Some of the skills that problem solvers must constantly sharpen are:

• Collaborative communication . Clear communication is essential when you explain the problem and the solution to your teammates. During brainstorming sessions, asking the right questions to determine the root cause , as well as synergic collaboration are needed.
• Active listening is important to prevent mistakes as  you can absorb the details your colleagues tell you about the problem. Use open-ended questions for clarification, and always be open to feedback and views that differ from yours.
• Coachability. The willingness to accept feedback and the ability to improve. Learning from more experienced people, being curious to ask many questions, constructively using your ego, skipping excuses and blaming others, and accepting Feedback Wraps from your coach.
• Decision making . Problems cannot be solved without risk-taking and bringing important decisions (including relevant data, levels of delegation, alternative solutions etc.) to the forefront.
• Critical thinking . Be 100% objective when you try to find the cause of the problem. Skip ego trips and personal biases. Identify your mistakes in the thinking process and show personal accountability .
• Research and data analysis . Proper research allows you to diagnose the actual problem, not just the symptoms. If the cause of the problem is not immediately apparent, you can use the power of data to discover the issue’s history, some patterns, future trends, etc.
• Persistence . Trust in the problem-solving process you have designed and follow every step with patience and persistence; even when you fail repeatedly, do not give up. Keep moving and remember Thomas Edison’s quote: “I have not failed. I have just found 9,999 ways that do not work.”

In the new VUCA world we now live in, problem solving is a crucial soft skill, and employers are actively seeking people with this skill set because they can prepare for problems before they arise. Problem solvers better identify opportunities, understand their environment, create a solution, and generate ideas that lead to great results and success.

According to a study made by LinkedIn Learning in August 2022 , future skills are rapidly changing, and problem solving is among the top soft skills employers search for from their candidates, as well as communication and leadership skills.

Using all aforementioned tools and practices from Management 3.0, following the guides, and sharpening your skills, will help you not only to be effective in resolving the problems that may arise, but also to solve them with enthusiasm and passion. They will create a higher level of engagement and collaboration in the team and help unleash people’s creativity and innovation. A win-win for everyone!

Photo by Parabol on Unsplash

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Problem-Solving Skills: Think Beyond the Whiteboard Test

Are you technically brilliant? Even a rock star? 

Sorry, that may not be good enough to get you hired or promoted, said Philippe Clavel, senior director of engineering at Roblox, a game development platform company based in San Mateo, California.

Mastering technical problem-solving skills involving data sets and algorithms are all fine and good, but getting a handle on these non-technical problem-solving skills are equally important, according to hiring managers.

Prior to joining Roblox, Clavel managed a technically brilliant engineer who had a toxic personality that constantly challenged others and failed to let them think, Clavel said. After giving feedback to the engineer about his behavior, Clavel paired him with someone more senior to ensure he and his teammates worked together in solving problems.

This engineer eventually started to change and realized it wasn’t so hard to temper his comments and even say hello to people. 

“The outcome was much better. He could do more with other people than what he could do alone,” Clavel told Built In. “It definitely speeded up the collaboration process by 20 percent because there was more discussion on the front end.”

More on people Management How to Make Your Next Meeting the Best Ever

How You Sabotage Yourself

Without possessing non-technical problem-solving skills, you are likely to miss out on landing your dream job or securing that promotion you’ve been seeking.

“Technical skills can be acquired. What I’m looking for when I hire someone is can they learn quickly? Technology changes very quickly and you have to stay on top of it,” said Igor Grinkin, a DevOps manager at San Francisco-based Newfront Insurance.

Roughly 50 to 60 percent of job candidates that come through Roblox’s door believe their technical prowess is the only thing of importance to land the job, Clavel said. He noted this belief is especially prevalent among new college graduates. However, Roblox’s interview process tends to weed people who lack non-technical problem-solving skills by the time they reach Clavel for an interview, he said.

“I would say a lot of people think these skills aren’t important. But I will be honest, they are wrong. We especially see this in new engineers, but even senior engineers think this way. They think, ‘I’m so good at technology, there’s nothing else I need to know.’ But, what this does is it prevents you from having the job you really want, because that will be one of the differentiators with you as a candidate. Or, if you get the job, it will block you in your career,” he warned.  

Amazon Web Services (AWS) also places a high importance on non-technical problem-solving skills, according to Caitlyn Shim, a general manager and director of AWS Organizations and Accounts at the Seattle-based company. “We don’t want brilliant jerks,” said Shim.

“You can be extremely smart, but if you can’t work with others, you’re gonna have a really hard time in the end. Ultimately, we’re trying to tackle problems that one person can’t solve alone.”

She added if you can’t work in a group, then you’re limiting yourself to solving one-person-sized problems and limiting your career. 

More on People Management Why Are Companies Still Offering Unpaid Internships?

Why These Non-Technical Problem-Solving Skills Are Needed

Effective communication and collaboration skills are an “absolute must” for any job at autonomous vehicle maker Waymo, said Annie Cheng, engineering director at Mountain View, California-based Waymo. She, like other hiring managers, notes that solving big problems takes more than one person.  

You also need to learn from your mistakes, as well as have an open mind, when tackling problems, Cheng added, noting these attributes rank high in non-technical problem-solving skills.

“Being able to think out of the box, looking at things from different angles and considering alternative solutions is an important problem-solving skill, especially if you’re working on a novel, or a moonshot project,” Cheng said.

10 Critical Non-Technical Problem-Solving Skills

• Active listener
• Good communicator
• Collaborator
• Open mindedness
• Accepts feedback
• Learns quickly and from mistakes
• Attains consensus
• Drive to see problems through

Making mistakes is not only inevitable but it’s a key part to developing your problem-solving ability, said Cheng, noting it leads to learning from one’s mistakes.

Driving consensus is another non-technical problem-solving skill you should master, said hiring managers.

“We have passionate people who have really strong opinions but you also have to listen to each other. Then, you have to be able to figure out how to pull the right things from everyone’s ideas so that you can all come to a good consensus in the end,” Shim said. “That’s a skill in and of itself.”

Embracing feedback will grease your problem-solving skills and prevent you from becoming stuck to one idea, no matter how much you love it and believe it smacks of brilliant innovation, said Shim, noting it’s a tough but important skill to develop.

Drive is also critical to problem-solving skills, especially complex ones.

“In computer science and software development, you have to push to the finish line. But there’s a lot of complexity that may get in your way. While it’s easy to say you want to finish, you need to go the extra mile,” Clavel said.

Curiosity is also needed for problem-solving, he added. Engineers progress by wanting to learn more and that, in turn, adds to the bench of tools you can call on to solve problems.

These non-technical problem-solving skills are important for all technical roles, hiring managers said, but they note some skills, like effective communication , have greater weight for some positions.

Engineers who work in the product feature area at Roblox, for example, need to have good communication skills because they are working closely with designers in determining what users want. Excellent communication skills can help explain your vision to product managers and designers, said Clavel.

Actionable Steps to Develop These Problem-Solving Skills

“There’s no silver bullet, as every person is unique,” Cheng said. “While some people naturally have good soft problem-solving skills, others might need to invest quite some time to develop those.”

Emotions also often overshadow the core problems you are trying to express, Cheng observed.

“One piece of advice I gave to a direct report years ago is first learn to detect whether they are in an emotional state and see if they can control their emotion while trying to express the core problem. When they find it challenging, use different communication methods, such as writing, so they can filter out emotions and focus on bringing clarity to the key problem statement,” Cheng said.

Talking to lay people in words they can understand can bolster your technical communication skills. This skill can also be developed by teaching courses or explaining your work to a fifth-grader, she added.

There are many different ways to develop your problem-solving skills — consider these five steps from authors John Bransford and Barry Stein detailed in their book, “The IDEAL Problem Solver: A Guide to Improved Thinking, Learning, and Creativity.”

IDEAL Steps

• Identify the problem
• Define the challenges
• Examine potential strategies
• Act on the strategies
• Look at the results and evaluate whether other actions are needed

Broaden your collaboration skills by going beyond the day-to-day scope of your work and try collaborating with coworkers outside your team on projects across the company, such as forming an ERG group or working with interest-based groups like a cycling or yoga group, Cheng said. She added these efforts may also improve your communication skills too.

Matching employees with other employees to help them grow is an effective solution to develop their non-technical problem-solving skills, Clavel said. 

Managers can also take other steps to help employees develop their non-technical problem-solving skills too.

Rather than telling your employee, ‘Hey, you need to focus on communicating better or improving your creativity,’ try giving examples over time, Clavel said. The combination of knowing they need to change and having examples as a framework leads to more realistic outcomes where they can develop these problem-solving skills, Clavel said.

“Engineers are smart and it’s a matter of learning how to apply your smartness to other areas.”

“You may not get all of the skills at once, but that’s OK. You may not be very good at communication, but you can compensate by your drive or creativity, or other of those skills.”

Self-discovery in developing non-technical problem-solving skills yields the best results, hiring managers said. 

That is what Shim saw at AWS.

“Someone used to present their ideas with a bunch of attitude and was kind of aggressive. But he saw when someone else would restate his ideas in a more open way, others would listen to it and were far more receptive,” Shim said. “That really helped him see it’s not necessarily what you say, but how you say it. He started to experiment with different presentation styles and found one that worked and felt natural for him.”

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Updated May 17, 2023

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Reach Success Faster With These 7 Self-Management Skills

What does it mean to have good self-management, what are the 7 self-management skills, 5 ways to strengthen your self-management skills , strive for consistency, not perfection.

Studies have shown direct correlations between one’s ability to manage their own emotions, behaviors, and priorities—a concept linked closely with emotional intelligence—and that person’s likelihood of success. This is evidenced by research from the Niagara Institute, which shows that 75% of managers analyze emotional intelligence and self-management skills to determine if an employee is ready for a promotion or raise. By 2030, this research says the demand for these skill sets will grow by another 26%.   

Having good self-management skills is important from all angles. However, it doesn’t only impact one’s success in the workplace. It also affects interpersonal relationships with others and overall mental health. Without good tools for self-management and problem-solving , daily stressors and setbacks can make advancing forward, both personally and professionally, seem impossible. 

Fortunately, by learning what the seven self-management skills are and how to develop them, you can begin to enact daily changes that will catapult your success. 

Key Takeaways

• Setting challenging goals increases job satisfaction by 34%.
• Being self-aware means accepting fallibility and embracing weaknesses. 
• Failure to plan is one reason 70% of people who set goals fail to achieve them.
• Integrating mindfulness and time management can reduce stress and boost productivity.

Having good self-management means being able to manage one’s thoughts, emotions, and behaviors toward others productively and with self-awareness . When someone has good self-management skills, they are better able to build professional relationships, cope with daily stressors, and achieve personal success. 

“There is an old-fashioned word for the body of skills that emotional intelligence represents: character.” Daniel Goleman

Skill #1: Stress Management

Summary: Recent studies show that 64% of employees who enjoy their jobs still report feeling frequently stressed at work. This is concerning because stress can lead to work burnout , which already affects 77% of those surveyed. By distinguishing priority from non-priority tasks and delegating your time accordingly, you can maintain stress so that it doesn’t overwhelm you.  

What it looks like: A person with good stress management skills approaches their work methodically. They employ effective delegation and are organized in their processes. When things go awry, they focus on solutions rather than ruminating on the problem. This helps them manage stressful situations calmly and effectively.

Skill #2: Time Management

Summary: Having good time management skills is key for thwarting distractions, and yet 82% of people surveyed don’t have a system in place. Without good time management practices, staying on task can be difficult, and you may feel like you can never finish what you started. 

What it looks like: Someone with good time management can effectively plan and prioritize their day. They are able to identify all priorities, personal and professional, and segment their day accordingly to meet them. Using lists, planners, and task management tools, they remain on-task and engaged throughout the day. 

Skill #3: Self-Motivation

Summary: How well someone initiates and sustains their behaviors to achieve a desired outcome without being incentivized reflects their self-motivation. As Dr. Kou Murayama says , “If you are motivated, you learn better and remember more of what you learned.” Without it, however, a person may feel unfocused or even think about quitting, as 81% of employees reportedly do. 

What it looks like: A person with self-motivation skills is responsible and proactive about their responsibilities. They wake up early, make lists, and tackle their most challenging tasks first. The fear of failure doesn’t deter them; instead, they are motivated by their challenges. To learn how to motivate yourself , examine your intrinsic motivators. What are you passionate about? What gets you excited? Keep your answers in mind as you consider jobs and goals going forward. 

Skill #4: Decision-Making

Summary: Good decision-making skills are necessary for all areas of success, yet only 20% of those surveyed feel their organizations exercise this skill well. Having good decision-making skills demonstrates good judgment, discernment, and critical thinking, all of which impact the outcomes of your efforts.  

What it looks like: A person with good decision-making skills remains grounded in truth and arrives at decisions carefully and analytically. They lean on data and separate themselves from overwhelming emotions so they can see options for what they are. In an article for Harvard Business Review , Peter Drucker explains: “They try to find the constants in a situation, to think through what is strategic and generic rather than to ‘solve problems’ . . . they want impact rather than technique. And they want to be sound rather than clever.”

Skill #5: Adaptability

Summary: Tony Robbins once said , “Stay committed to your decisions, but stay flexible in your approach.” Studies support this idea, showing that those with greater levels of workplace adaptability and emotional flexibility have overall better mental health, work satisfaction, and less stress. 

What it looks like: Adaptability is all about being able to pivot when needed. A person who maintains flexibility and adaptability can better weather unforeseen occurrences. They are resilient and empowered to take things head-on without getting discouraged or demotivated.  

Skill #6: Goal Setting, Alignment, and Tracking

Summary: When you envision a desired outcome, goals are the small steps that help get you there. As Neuroscience expert Andrew Huberman explains , “Any big goal, of course, is broken up into a series of smaller goals, but the whole thing starts with thinking about the end in mind. ” Yet, goal-setting isn’t just about being happy with your job. It’s about prioritizing the things in life that are most important to you.

What it looks like: Research by Leadership IQ reveals that those who set challenging goals for themselves have a 34% higher likelihood of job satisfaction. This is because these people can see the bigger picture in their personal and professional lives. They can see the desired outcomes ahead and the steps required to get there. They avoid anything that pulls them off-track from their vision and align with others to reach common objectives. 

Skill #7: Personal Development

Summary: In Daring Greatly , author Brené Brown shares, “Vulnerability is not knowing victory or defeat, it’s understanding the necessity of both; it’s engaging. It’s being all in.” To improve your self-management, you must first accept your fallibility. Personal development is about recognizing your weaknesses and tackling them head-on.  

What it looks like: Those with this self-management skill have the emotional maturity to learn, lead, and grow others. They invest in courses and opportunities for additional learning, network with mentors, accept that mistakes happen and absorb criticism effectively.

“There is no such thing as time management; there is only self-management.” Rory Vaden

It’s never too late to begin strengthening your skills of self-management. As The School of Greatness author Lewis Howes writes, “Greatness is the result of visionaries who persevere, focus, believe, and prepare. It is a habit, not a birthright.” Only those who work for it achieve optimal success in life.  

1. Increase Emotional Intelligence 

Of all the predictors of success, the presence of emotional intelligence in the workplace ranks highest. Here are some ways to strengthen it:

• Practice recognizing and naming your emotions.
• Ask others for feedback on your levels of empathy and self-perception.
• Expose yourself to the lives and stories of others; this builds empathy.

2. Identify Limiting Beliefs 

Our own limiting beliefs are often the greatest thing holding us back from success. Fortunately, you can begin countering them with several careful techniques: 

• On paper, be honest and write down every belief you hold about yourself.
• Then, examine the list and pick out the beliefs holding you back.
• Change any negative “I am” statements (such as “I am inadequate”) to “I feel” statements (“I feel inadequate”). This positions the statement from a perceived fact to just an emotion.
• Now, examine the emotions behind the negative “I feel” statements and accept them. Sit in that space, breathe through the feeling, and release it. 

3. Practice Stress Management

Studies have linked stress with lower levels of productivity. Employing methods of stress management, such as exercise, will boost success in all areas. Here are some simple methods to try:

• Whenever you’re feeling overwhelmed, go for a walk.
• Integrate regular physical practice, such as yoga, deep breathing, or weight training.
• Work to overcome perfectionism ; strive for growth and excellence instead.

4. Integrate Mindfulness

Research has shown that incorporating mindfulness practice into your day can lower anxiety, depression, blood pressure, and even improve sleep. These are some ways you can become more mindful:

• Develop a routine of using a mindfulness app, like Calm or Waking Up .
• Schedule breaks throughout the day and use that time to meditate, reflect, or journal.
• Give your brain a break at work by leaning on tools to automate redundant tasks.

5. Make a Plan 

70% of people who set goals for themselves fail to achieve them. Often, a lack of planning is the reason why. Here are questions to ask yourself when setting a goal:

• What is the specific goal that I want to achieve?
• Why is this goal important to me?
• What are the big, fixed steps needed to achieve the goal?
• What are the small, more fluid steps needed to achieve the goal?
• When would I like to have this goal achieved by?  

“Even small positive shifts in thinking create huge results if you are consistent in your efforts.” Nanette Mathews

Personal development takes time. You may find that you get into a new routine that supports better time or stress management, only to have a mishap or event throw you off. In these inevitable instances, it’s important to remember that the key to self-improvement is consistency, not perfection. You will never get it perfect, but with careful daily effort, you will see results. 

Daily reminders for staying focused and encouraged:

• Accept that perfection does not exist.
• View mistakes as opportunities for growth. 
• Embrace challenges, failures, and obstacles as adventures.

Continue learning how self-management skills can drive success by reading “ Great Leadership Requires Emotional Maturity: Here’s Why. “

Leaders Media has established sourcing guidelines and relies on relevant, and credible sources for the data, facts, and expert insights and analysis we reference. You can learn more about our mission, ethics, and how we cite sources in our editorial policy .

• May, Emily. “The Statistics on Emotional Intelligence in the Workplace.” Niagara Institute , 5 Dec. 2022, https://www.niagarainstitute.com/blog/emotional-intelligence-statistics .
• “STARTLING REMOTE WORK BURNOUT STATISTICS.” Apollo Technical , 17 Jan. 2023, https://www.apollotechnical.com/remote-work-burnout-statistics/#:~:text=Employee%20burnout%20is%20a%20global,can%20negatively%20impact%20personal%20relationships .
• Ariella, Sky. “23 Opportune Time Management Statistics [2023]: Facts, Data, And Trends – Zippia.” Zippia , https://www.zippia.com/advice/time-management-statistics/ . Accessed 27 Mar. 2023.
• “The Science of Motivation.” Https://Www.Apa.Org , 1 June 2018, https://www.apa.org/science/about/psa/2018/06/motivation .
• Tina. “Motivation Statistics 2023: By the Numbers | TeamStage.” TeamStage , 13 Dec. 2021, https://teamstage.io/motivation-statistics/ .
• De Smet, Aaron. “Decision Making in the Age of Urgency.” McKinsey & Company , https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/decision-making-in-the-age-of-urgency . Accessed 27 Mar. 2023.
• Drucker, Peter. “The Effective Decision.” Harvard Business Review , 1 Jan. 1967, https://hbr.org/1967/01/the-effective-decision .
• Brandon, John. 23 Quotes to Help You Make a Tough Business Decision , https://www.inc.com/john-brandon/23-quotes-to-help-you-make-a-tough-business-decision.html .
• Jacqueline. “Emotional Flexibility and General Self-Efficacy: A Pilot Training Intervention Study with Knowledge Workers.” PLOS ONE , 14 Oct. 2020, https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0237821 .
• “The Science of Setting & Achieving Goals | Huberman Lab Podcast #55.” YouTube , 17 Jan. 2022, https://www.youtube.com/watch?v=t1F7EEGPQwo .
• “Leadership IQ.” Are SMART Goals Dumb? , https://www.leadershipiq.com/blogs/leadershipiq/35353793-are-smart-goals-dumb .
• “NIH News in Health.” Mindfulness for Your Health , June 2021, https://newsinhealth.nih.gov/2021/06/mindfulness-your-health#:~:text=Studies%20suggest%20that%20focusing%20on,help%20people%20cope%20with%20pain .
• “Why People Fail to Achieve Their Goals.” Noria Corporation , https://www.reliableplant.com/Read/8259/fail-achieve-goals . Accessed 27 Mar. 2023.

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