Top 20 Problem Solving Interview Questions (Example Answers Included)

Mike Simpson 0 Comments

top 10 problem solving interview questions

By Mike Simpson

When candidates prepare for interviews, they usually focus on highlighting their leadership, communication, teamwork, and similar crucial soft skills . However, not everyone gets ready for problem-solving interview questions. And that can be a big mistake.

Problem-solving is relevant to nearly any job on the planet. Yes, it’s more prevalent in certain industries, but it’s helpful almost everywhere.

Regardless of the role you want to land, you may be asked to provide problem-solving examples or describe how you would deal with specific situations. That’s why being ready to showcase your problem-solving skills is so vital.

If you aren’t sure who to tackle problem-solving questions, don’t worry, we have your back. Come with us as we explore this exciting part of the interview process, as well as some problem-solving interview questions and example answers.

What Is Problem-Solving?

When you’re trying to land a position, there’s a good chance you’ll face some problem-solving interview questions. But what exactly is problem-solving? And why is it so important to hiring managers?

Well, the good folks at Merriam-Webster define problem-solving as “the process or act of finding a solution to a problem.” While that may seem like common sense, there’s a critical part to that definition that should catch your eye.

What part is that? The word “process.”

In the end, problem-solving is an activity. It’s your ability to take appropriate steps to find answers, determine how to proceed, or otherwise overcome the challenge.

Being great at it usually means having a range of helpful problem-solving skills and traits. Research, diligence, patience, attention-to-detail , collaboration… they can all play a role. So can analytical thinking , creativity, and open-mindedness.

But why do hiring managers worry about your problem-solving skills? Well, mainly, because every job comes with its fair share of problems.

While problem-solving is relevant to scientific, technical, legal, medical, and a whole slew of other careers. It helps you overcome challenges and deal with the unexpected. It plays a role in troubleshooting and innovation. That’s why it matters to hiring managers.

How to Answer Problem-Solving Interview Questions

Okay, before we get to our examples, let’s take a quick second to talk about strategy. Knowing how to answer problem-solving interview questions is crucial. Why? Because the hiring manager might ask you something that you don’t anticipate.

Problem-solving interview questions are all about seeing how you think. As a result, they can be a bit… unconventional.

These aren’t your run-of-the-mill job interview questions . Instead, they are tricky behavioral interview questions . After all, the goal is to find out how you approach problem-solving, so most are going to feature scenarios, brainteasers, or something similar.

So, having a great strategy means knowing how to deal with behavioral questions. Luckily, there are a couple of tools that can help.

First, when it comes to the classic approach to behavioral interview questions, look no further than the STAR Method . With the STAR method, you learn how to turn your answers into captivating stories. This makes your responses tons more engaging, ensuring you keep the hiring manager’s attention from beginning to end.

Now, should you stop with the STAR Method? Of course not. If you want to take your answers to the next level, spend some time with the Tailoring Method , too.

With the Tailoring Method, it’s all about relevance. So, if you get a chance to choose an example that demonstrates your problem-solving skills, this is really the way to go.

We also wanted to let you know that we created an amazing free cheat sheet that will give you word-for-word answers for some of the toughest interview questions you are going to face in your upcoming interview. After all, hiring managers will often ask you more generalized interview questions!

Click below to get your free PDF now:

Get Our Job Interview Questions & Answers Cheat Sheet!

FREE BONUS PDF CHEAT SHEET: Get our " Job Interview Questions & Answers PDF Cheat Sheet " that gives you " word-word sample answers to the most common job interview questions you'll face at your next interview .

CLICK HERE TO GET THE JOB INTERVIEW QUESTIONS CHEAT SHEET

Top 3 Problem-Solving-Based Interview Questions

Alright, here is what you’ve been waiting for: the problem-solving questions and sample answers.

While many questions in this category are job-specific, these tend to apply to nearly any job. That means there’s a good chance you’ll come across them at some point in your career, making them a great starting point when you’re practicing for an interview.

So, let’s dive in, shall we? Here’s a look at the top three problem-solving interview questions and example responses.

1. Can you tell me about a time when you had to solve a challenging problem?

In the land of problem-solving questions, this one might be your best-case scenario. It lets you choose your own problem-solving examples to highlight, putting you in complete control.

When you choose an example, go with one that is relevant to what you’ll face in the role. The closer the match, the better the answer is in the eyes of the hiring manager.

EXAMPLE ANSWER:

“While working as a mobile telecom support specialist for a large organization, we had to transition our MDM service from one vendor to another within 45 days. This personally physically handling 500 devices within the agency. Devices had to be gathered from the headquarters and satellite offices, which were located all across the state, something that was challenging even without the tight deadline. I approached the situation by identifying the location assignment of all personnel within the organization, enabling me to estimate transit times for receiving the devices. Next, I timed out how many devices I could personally update in a day. Together, this allowed me to create a general timeline. After that, I coordinated with each location, both expressing the urgency of adhering to deadlines and scheduling bulk shipping options. While there were occasional bouts of resistance, I worked with location leaders to calm concerns and facilitate action. While performing all of the updates was daunting, my approach to organizing the event made it a success. Ultimately, the entire transition was finished five days before the deadline, exceeding the expectations of many.”

2. Describe a time where you made a mistake. What did you do to fix it?

While this might not look like it’s based on problem-solving on the surface, it actually is. When you make a mistake, it creates a challenge, one you have to work your way through. At a minimum, it’s an opportunity to highlight problem-solving skills, even if you don’t address the topic directly.

When you choose an example, you want to go with a situation where the end was positive. However, the issue still has to be significant, causing something negative to happen in the moment that you, ideally, overcame.

“When I first began in a supervisory role, I had trouble setting down my individual contributor hat. I tried to keep up with my past duties while also taking on the responsibilities of my new role. As a result, I began rushing and introduced an error into the code of the software my team was updating. The error led to a memory leak. We became aware of the issue when the performance was hindered, though we didn’t immediately know the cause. I dove back into the code, reviewing recent changes, and, ultimately, determined the issue was a mistake on my end. When I made that discovery, I took several steps. First, I let my team know that the error was mine and let them know its nature. Second, I worked with my team to correct the issue, resolving the memory leak. Finally, I took this as a lesson about delegation. I began assigning work to my team more effectively, a move that allowed me to excel as a manager and help them thrive as contributors. It was a crucial learning moment, one that I have valued every day since.”

3. If you identify a potential risk in a project, what steps do you take to prevent it?

Yes, this is also a problem-solving question. The difference is, with this one, it’s not about fixing an issue; it’s about stopping it from happening. Still, you use problem-solving skills along the way, so it falls in this question category.

If you can, use an example of a moment when you mitigated risk in the past. If you haven’t had that opportunity, approach it theoretically, discussing the steps you would take to prevent an issue from developing.

“If I identify a potential risk in a project, my first step is to assess the various factors that could lead to a poor outcome. Prevention requires analysis. Ensuring I fully understand what can trigger the undesired event creates the right foundation, allowing me to figure out how to reduce the likelihood of those events occurring. Once I have the right level of understanding, I come up with a mitigation plan. Exactly what this includes varies depending on the nature of the issue, though it usually involves various steps and checks designed to monitor the project as it progresses to spot paths that may make the problem more likely to happen. I find this approach effective as it combines knowledge and ongoing vigilance. That way, if the project begins to head into risky territory, I can correct its trajectory.”

17 More Problem-Solving-Based Interview Questions

In the world of problem-solving questions, some apply to a wide range of jobs, while others are more niche. For example, customer service reps and IT helpdesk professionals both encounter challenges, but not usually the same kind.

As a result, some of the questions in this list may be more relevant to certain careers than others. However, they all give you insights into what this kind of question looks like, making them worth reviewing.

Here are 17 more problem-solving interview questions you might face off against during your job search:

  • How would you describe your problem-solving skills?
  • Can you tell me about a time when you had to use creativity to deal with an obstacle?
  • Describe a time when you discovered an unmet customer need while assisting a customer and found a way to meet it.
  • If you were faced with an upset customer, how would you diffuse the situation?
  • Tell me about a time when you had to troubleshoot a complex issue.
  • Imagine you were overseeing a project and needed a particular item. You have two choices of vendors: one that can deliver on time but would be over budget, and one that’s under budget but would deliver one week later than you need it. How do you figure out which approach to use?
  • Your manager wants to upgrade a tool you regularly use for your job and wants your recommendation. How do you formulate one?
  • A supplier has said that an item you need for a project isn’t going to be delivered as scheduled, something that would cause your project to fall behind schedule. What do you do to try and keep the timeline on target?
  • Can you share an example of a moment where you encountered a unique problem you and your colleagues had never seen before? How did you figure out what to do?
  • Imagine you were scheduled to give a presentation with a colleague, and your colleague called in sick right before it was set to begin. What would you do?
  • If you are given two urgent tasks from different members of the leadership team, both with the same tight deadline, how do you choose which to tackle first?
  • Tell me about a time you and a colleague didn’t see eye-to-eye. How did you decide what to do?
  • Describe your troubleshooting process.
  • Tell me about a time where there was a problem that you weren’t able to solve. What happened?
  • In your opening, what skills or traits make a person an exceptional problem-solver?
  • When you face a problem that requires action, do you usually jump in or take a moment to carefully assess the situation?
  • When you encounter a new problem you’ve never seen before, what is the first step that you take?

Putting It All Together

At this point, you should have a solid idea of how to approach problem-solving interview questions. Use the tips above to your advantage. That way, you can thrive during your next interview.

FREE : Job Interview Questions & Answers PDF Cheat Sheet!

Download our " Job Interview Questions & Answers PDF Cheat Sheet " that gives you word-for-word sample answers to some of the most common interview questions including:

  • What Is Your Greatest Weakness?
  • What Is Your Greatest Strength?
  • Tell Me About Yourself
  • Why Should We Hire You?

Click Here To Get The Job Interview Questions & Answers Cheat Sheet

top 10 problem solving interview questions

Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com.

His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others.

Learn more about The Interview Guys on our About Us page .

About The Author

Mike simpson.

' src=

Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com. His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others. Learn more about The Interview Guys on our About Us page .

Copyright © 2024 · TheInterviewguys.com · All Rights Reserved

  • Our Products
  • Case Studies
  • Interview Questions
  • Jobs Articles
  • Members Login

top 10 problem solving interview questions

15 Common Problem-Solving Interview Questions

HackerRank AI Promotion

In an interview for a big tech company, I was asked if I’d ever resolved a fight — and the exact way I went about handling it. I felt blindsided, and I stammered my way through an excuse of an answer.

It’s a familiar scenario to fellow technical job seekers — and one that risks leaving a sour taste in our mouths. As candidate experience becomes an increasingly critical component of the hiring process, recruiters need to ensure the problem-solving interview questions they prepare don’t dissuade talent in the first place. 

Interview questions designed to gauge a candidate’s problem-solving skills are more often than not challenging and vague. Assessing a multifaceted skill like problem solving is tricky — a good problem solver owns the full solution and result, researches well, solves creatively and takes action proactively. 

It’s hard to establish an effective way to measure such a skill. But it’s not impossible.

We recommend taking an informed and prepared approach to testing candidates’ problem-solving skills . With that in mind, here’s a list of a few common problem-solving interview questions, the science behind them — and how you can go about administering your own problem-solving questions with the unique challenges of your organization in mind.

Key Takeaways for Effective Problem-Solving Interview Questions

  • Problem solving lies at the heart of programming. 
  • Testing a candidate’s problem-solving skills goes beyond the IDE. Problem-solving interview questions should test both technical skills and soft skills.
  • STAR, SOAR and PREP are methods a candidate can use to answer some non-technical problem-solving interview questions.
  • Generic problem-solving interview questions go a long way in gauging a candidate’s fit. But you can go one step further by customizing them according to your company’s service, product, vision, and culture. 

Technical Problem-Solving Interview Question Examples

Evaluating a candidates’ problem-solving skills while using coding challenges might seem intimidating. The secret is that coding challenges test many things at the same time — like the candidate’s knowledge of data structures and algorithms, clean code practices, and proficiency in specific programming languages, to name a few examples.

Problem solving itself might at first seem like it’s taking a back seat. But technical problem solving lies at the heart of programming, and most coding questions are designed to test a candidate’s problem-solving abilities.

Here are a few examples of technical problem-solving questions:

1. Mini-Max Sum  

This well-known challenge, which asks the interviewee to find the maximum and minimum sum among an array of given numbers, is based on a basic but important programming concept called sorting, as well as integer overflow. It tests the candidate’s observational skills, and the answer should elicit a logical, ad-hoc solution.

2. Organizing Containers of Balls  

This problem tests the candidate’s knowledge of a variety of programming concepts, like 2D arrays, sorting and iteration. Organizing colored balls in containers based on various conditions is a common question asked in competitive examinations and job interviews, because it’s an effective way to test multiple facets of a candidate’s problem-solving skills.

3. Build a Palindrome

This is a tough problem to crack, and the candidate’s knowledge of concepts like strings and dynamic programming plays a significant role in solving this challenge. This problem-solving example tests the candidate’s ability to think on their feet as well as their ability to write clean, optimized code.

4. Subarray Division

Based on a technique used for searching pairs in a sorted array ( called the “two pointers” technique ), this problem can be solved in just a few lines and judges the candidate’s ability to optimize (as well as basic mathematical skills).

5. The Grid Search 

This is a problem of moderate difficulty and tests the candidate’s knowledge of strings and searching algorithms, the latter of which is regularly tested in developer interviews across all levels.

Common Non-Technical Problem-Solving Interview Questions 

Testing a candidate’s problem-solving skills goes beyond the IDE . Everyday situations can help illustrate competency, so here are a few questions that focus on past experiences and hypothetical situations to help interviewers gauge problem-solving skills.

1. Given the problem of selecting a new tool to invest in, where and how would you begin this task? 

Key Insight : This question offers insight into the candidate’s research skills. Ideally, they would begin by identifying the problem, interviewing stakeholders, gathering insights from the team, and researching what tools exist to best solve for the team’s challenges and goals. 

2. Have you ever recognized a potential problem and addressed it before it occurred? 

Key Insight: Prevention is often better than cure. The ability to recognize a problem before it occurs takes intuition and an understanding of business needs. 

3. A teammate on a time-sensitive project confesses that he’s made a mistake, and it’s putting your team at risk of missing key deadlines. How would you respond?

Key Insight: Sometimes, all the preparation in the world still won’t stop a mishap. Thinking on your feet and managing stress are skills that this question attempts to unearth. Like any other skill, they can be cultivated through practice.

4. Tell me about a time you used a unique problem-solving approach. 

Key Insight: Creativity can manifest in many ways, including original or novel ways to tackle a problem. Methods like the 10X approach and reverse brainstorming are a couple of unique approaches to problem solving. 

5. Have you ever broken rules for the “greater good?” If yes, can you walk me through the situation?

Key Insight: “Ask for forgiveness, not for permission.” It’s unconventional, but in some situations, it may be the mindset needed to drive a solution to a problem.

6. Tell me about a weakness you overcame at work, and the approach you took. 

Key Insight: According to Compass Partnership , “self-awareness allows us to understand how and why we respond in certain situations, giving us the opportunity to take charge of these responses.” It’s easy to get overwhelmed when faced with a problem. Candidates showing high levels of self-awareness are positioned to handle it well.

7. Have you ever owned up to a mistake at work? Can you tell me about it?

Key Insight: Everybody makes mistakes. But owning up to them can be tough, especially at a workplace. Not only does it take courage, but it also requires honesty and a willingness to improve, all signs of 1) a reliable employee and 2) an effective problem solver.

8. How would you approach working with an upset customer?

Key Insight: With the rise of empathy-driven development and more companies choosing to bridge the gap between users and engineers, today’s tech teams speak directly with customers more frequently than ever before. This question brings to light the candidate’s interpersonal skills in a client-facing environment.

9. Have you ever had to solve a problem on your own, but needed to ask for additional help? How did you go about it? 

Key Insight: Knowing when you need assistance to complete a task or address a situation is an important quality to have while problem solving. This questions helps the interviewer get a sense of the candidate’s ability to navigate those waters. 

10. Let’s say you disagree with your colleague on how to move forward with a project. How would you go about resolving the disagreement?

Key Insight: Conflict resolution is an extremely handy skill for any employee to have; an ideal answer to this question might contain a brief explanation of the conflict or situation, the role played by the candidate and the steps taken by them to arrive at a positive resolution or outcome. 

Strategies for Answering Problem-Solving Questions

If you’re a job seeker, chances are you’ll encounter this style of question in your various interview experiences. While problem-solving interview questions may appear simple, they can be easy to fumble — leaving the interviewer without a clear solution or outcome. 

It’s important to approach such questions in a structured manner. Here are a few tried-and-true methods to employ in your next problem-solving interview.

1. Shine in Interviews With the STAR Method

S ituation, T ask, A ction, and R esult is a great method that can be employed to answer a problem-solving or behavioral interview question. Here’s a breakdown of these steps:

  • Situation : A good way to address almost any interview question is to lay out and define the situation and circumstances. 
  • Task : Define the problem or goal that needs to be addressed. Coding questions are often multifaceted, so this step is particularly important when answering technical problem-solving questions.
  • Action : How did you go about solving the problem? Try to be as specific as possible, and state your plan in steps if you can.
  • Result : Wrap it up by stating the outcome achieved. 

2. Rise above difficult questions using the SOAR method

A very similar approach to the STAR method, SOAR stands for S ituation, O bstacle, A ction, and R esults .

  • Situation: Explain the state of affairs. It’s important to steer clear of stating any personal opinions in this step; focus on the facts.
  • Obstacle: State the challenge or problem you faced.
  • Action: Detail carefully how you went about overcoming this obstacle.
  • Result: What was the end result? Apart from overcoming the obstacle, did you achieve anything else? What did you learn in the process? 

3. Do It the PREP Way

Traditionally used as a method to make effective presentations, the P oint, R eason, E xample, P oint method can also be used to answer problem-solving interview questions.  

  • Point : State the solution in plain terms. 
  • Reasons: Follow up the solution by detailing your case — and include any data or insights that support your solution. 
  • Example: In addition to objective data and insights, drive your answer home by contextualizing the solution in a real-world example.
  • Point : Reiterate the solution to make it come full circle.

How to Customize Problem-Solving Interview Questions 

Generic problem-solving interview questions go a long way in gauging a candidate’s skill level, but recruiters can go one step further by customizing these problem-solving questions according to their company’s service, product, vision, or culture. 

Here are some tips to do so:

  • Break down the job’s responsibilities into smaller tasks. Job descriptions may contain ambiguous responsibilities like “manage team projects effectively.” To formulate an effective problem-solving question, envision what this task might look like in a real-world context and develop a question around it.  
  • Tailor questions to the role at hand. Apart from making for an effective problem-solving question, it gives the candidate the impression you’re an informed technical recruiter. For example, an engineer will likely have attended many scrums. So, a good question to ask is: “Suppose you notice your scrums are turning unproductive. How would you go about addressing this?” 
  • Consider the tools and technologies the candidate will use on the job. For example, if Jira is the primary project management tool, a good problem-solving interview question might be: “Can you tell me about a time you simplified a complex workflow — and the tools you used to do so?”
  • If you don’t know where to start, your company’s core values can often provide direction. If one of the core values is “ownership,” for example, consider asking a question like: “Can you walk us through a project you owned from start to finish?” 
  • Sometimes, developing custom content can be difficult even with all these tips considered. Our platform has a vast selection of problem-solving examples that are designed to help recruiters ask the right questions to help nail their next technical interview.

Get started with HackerRank

Over 2,500 companies and 40% of developers worldwide use HackerRank to hire tech talent and sharpen their skills.

Recommended topics

  • Coding Questions
  • Interview Preparation

Abstract, futuristic image generated by AI

6 REST API Interview Questions Every Developer Should Know

Get better hires with these 10 problem-solving interview questions

top 10 problem solving interview questions

Whether you’re hiring new employees for a small business or a large organization, problem-solving skills in the workplace are a must these days. 

When it comes to finding the best candidates and hiring the right people, asking the right problem-solving interview questions can be a game-changer. You want to ensure you're hiring someone who can handle anything that comes their way and come up with creative solutions. 

So, let's dive in and explore some of the best ways to identify those top-tier problem-solvers with the right problem-solving interview questions.

Table of contents

10 problem-solving interview questions for identifying top-tier problem solvers at work, tips for using problem-solving questions when screening candidates, get a more holistic view of a candidate's problem-solving skills with skills testing and role-relevant questions.

Below, we’ll go through 10 problem solving interview questions plus sample answers and explain how each one can be useful for identifying candidates with stellar problem-solving skills.

Have you ever had a deadline you weren’t able to meet? What happened? How did you handle it?

We work with many clients with multiple needs, and we aim to provide excellent service to them all. How would you prioritize each client’s needs?

How would you describe your usual immediate reaction to unexpected challenges or roadblocks?

Describe a time when you had to change your strategy at the last minute. How did you handle this situation?

Can you think of a situation at work where you saw an opportunity in a potential problem? What did you do? What was the outcome?

Describe the biggest work-related problem you have experienced. How did you deal with it?

Tell me about a time you had to explain a complex technical concept to someone with no prior knowledge.

How do you deal with problems when you don’t have access to all the necessary information? Can you describe a time when this occurred?

Tell me about a time you worked outside your comfort zone to solve a problem.

What was the most stressful situation you faced at work? How did you handle it?

1. Have you ever had a deadline you weren’t able to meet? What happened? How did you handle it?

Sample answer:

While I strive to meet deadlines consistently, I acknowledge that unexpected challenges can arise. Early in my career, I faced a tight deadline for [project name] when a key team member unexpectedly left the company.

I immediately took action by informing my supervisor and key stakeholders about the potential delay, explaining the situation and offering a revised timeline based on a realistic assessment. Then, I carefully analyzed the remaining workload and prioritized tasks to ensure the most critical aspects were completed on time. I worked with my team to redistribute responsibilities effectively.

Finally, I implemented a system to closely monitor progress and provided regular updates to stakeholders, ensuring transparency and keeping expectations aligned.

Through these efforts, we delivered the project with minimal delays and maintained client satisfaction. I learned the importance of anticipating potential risks, building contingency plans, and fostering open communication with my team and management.

How this question helps gauge problem-solving skills:

If your industry is fast-paced and depends on employees hitting deadlines, this question will help you assess how well the candidate can find solutions to time-sensitive issues and their ability to manage their time . 

2. We work with many clients with multiple needs, and we aim to provide excellent service to them all. How would you prioritize each client’s needs?

I prioritize client needs through a data-driven, impact-focused lens. I start by actively listening and analyzing data to understand each client's urgency, critical deadlines, and potential impact on revenue and retention.

I allocate resources strategically by balancing this with our team's bandwidth and skill sets. Transparency is also important as  I communicate the prioritization process and explore collaborative solutions when necessary. 

Continuously monitoring feedback and performance metrics allows me to fine-tune my approach, ensuring consistent top-tier service for all clients while optimizing internal resources.

The answer to this question also reveals how candidates deal with time management, their customer service skills , and how well they can prioritize, plan, and execute strategies to meet all client requirements.

3. How would you describe your usual immediate reaction to unexpected challenges or roadblocks?

When unexpected challenges happen at work, I remain calm, gathering information and systematically analyzing options. Clear communication, proactive solutions, and adaptable execution guide me through unexpected challenges, turning them into opportunities for growth and demonstrating resilience and work ownership.

Problem solving interview question example

Different personality types respond differently under pressure, and answers to this question will help you gauge whether the candidate would be a good fit for your workplace culture. For example, while some organizations prefer people who can deliver quick, on-the-spot solutions, others prefer those who take their time to strategize their next steps.

4. Describe a time when you had to change your strategy at the last minute. How did you handle this situation?

Sample answer: 

During one of my client presentations, the demo malfunctioned unexpectedly moments before going live. Instead of getting panicked, I handled the situation by following three steps. 

Firstly, I assessed the situation calmly and reassured the clients.  Next, I brainstormed alternative ways to showcase the product's functionalities, and delivered a compelling narrative without the demo. Finally, I collaborated and communicated with my team and clients to find a solution. 

The outcome was a successful presentation and a secured deal. This experience taught me the importance of staying calm under pressure, thinking on my feet, and collaborating effectively.

This problem-solving question will reveal how quickly candidates can think on their feet during stressful situations to complete a project successfully.

5. Can you think of a situation at work where you saw an opportunity in a potential problem? What did you do? What was the outcome?

My team encountered long wait times and frustrated customers during a busy period. 

To address the issue, I analyzed call logs and feedback forms and identified staffing shortages and outdated ticketing software as the root causes. I then proposed a two-pronged solution, which included implementing a temporary volunteer program and advocating for a new, AI-powered ticketing system. 

I presented my findings to stakeholders and highlighted the potential benefits of the proposed solution. The volunteer program was quickly implemented, and the new ticketing system was launched with IT and management's approval. 

The outcome was fantastic, with wait times reducing, customer satisfaction improving, and the team's morale boosting. The AI system's automation freed up time for agents to handle complex issues and enhanced customer experience, while the volunteer program fostered cross-departmental collaboration and provided valuable training opportunities for participants. 

This experience helped me develop analytical skills , strategic thinking, and persuasive communication abilities, and taught me to look for solutions beyond problems.

Many people balk in the face of a problem, and others thrive on making lemonade out of lemons. This question will allow you to discover which candidates can think outside the box and not just solve problems but also spot opportunities. 

6. Describe the biggest work-related problem you have experienced. How did you deal with it?

I faced a huge challenge when I had to launch a new marketing campaign within a very short time frame. We faced a lot of issues during creative development, technical glitches, and budget constraints. The situation was very critical because it could lead to missed deadlines, a substandard campaign, and damaged relationships with clients.

To overcome this challenging situation, I prioritized my tasks based on urgency and impact, delegated effectively, and focused on critical activities. I kept all stakeholders informed about the progress of the campaign and actively sought their input and suggestions to find solutions collaboratively. I also explored alternative options, like repurposing existing assets and collaborating with freelancers, to mitigate delays and stay within budget.

My efforts paid off, and we launched the campaign on time, within budget, and exceeded everyone's expectations. The customer engagement rate increased by 20%, and we secured two new client contracts.

This experience taught me the importance of prioritization, clear and transparent workplace communication , and creative problem-solving under pressure. It also strengthened my confidence in leading a team through challenging situations.

Answers to this question will reveal what candidates consider big problems at work and how they approach the problem. Depending on the responses, you can evaluate how much pressure candidates can handle and whether they’d be a good fit for the specific role. 

7. Tell me about a time you had to explain a complex technical concept to someone with no prior knowledge.

I break down the concept into simple steps, using analogies and relatable examples. I actively listen to the other person's questions and adjust my explanations based on their understanding.

This question will assess communication skills, simplification, audience awareness, and teaching ability.

8. How do you deal with problems when you don’t have access to all the necessary information? Can you describe a time when this occurred? 

During a marketing campaign for a new product, I faced dwindling engagement rates despite seemingly positive initial metrics.

We wanted to understand why users were dropping off so I analyzed clickstream data and user surveys, engaged with customer support personnel and sales teams, and crafted targeted surveys. 

Based on the gathered insights, I redesigned the landing page and product demos, addressing our initial lack of information. As a result, engagement rates shot up by 30%, exceeding our original campaign goals.

This question is important, as it recognizes that no candidate is perfect and that no person can solve problems all the time. Depending on your organization and workplace culture, the answers to this question will help you determine whether the candidate would be a good fit. 

9. Tell me about a time you worked outside your comfort zone to solve a problem.

I was tasked with learning a new technology to tackle a data analysis challenge. I actively sought out resources, enrolled in online courses, and practiced to gain proficiency. It allowed me to deliver valuable insights and expand my skill set.

Asking this question will help gauge a candidate's willingness to learn, flexibility, initiative, and commitment to self-improvement.

10. What was the most stressful situation you faced at work? How did you handle it?

I once faced a challenging situation when I had to launch a complex software project with a tight deadline and several unexpected technical glitches. 

I handled it by prioritizing ruthlessly, creating a detailed task list, identifying critical activities, and delegating non-essential tasks to free up my time. I also communicated transparently with my team and stakeholders, kept them informed of challenges, discussed possible solutions, and actively sought their input. Moreover, I practiced self-care by making time for exercise, meditation, and healthy eating to maintain my energy and focus. 

As a result, we were able to launch the project on time, despite the challenges. 

Looking back, I realized that this experience taught me the value of prioritization, open communication, and taking care of myself under pressure. It also strengthened my leadership skills and built trust with my team.

Though not a direct test, the "stressful situation" question can reveal insights into problem-solving through a candidate's proactiveness, analytical approach, resourcefulness, communication, and learning from challenges. This question also offers a valuable piece of the overall assessment in conjunction with other methods such as a Problem-skills solving test and Critical thinking skills test . 

Get the most out of your problem-solving interview questions with the following tips: 

1. Use example problems that are relevant to the role.

There's a vast difference between brain teasers and appropriate problem-solving interview questions. So, instead of asking broad questions that don't reveal relevant candidate information, such as "An apple costs 20 cents, an orange costs 40 cents, and a grapefruit costs 60 cents, how much is a pear?" , use problems that the candidate is likely to come across in their role.

2. Standardize your problem-solving interview questions.

Using the same questions with all candidates will help you maintain objectivity and consistency. Before starting the interview process, decide which answers would constitute an "excellent," "fair," and "poor" response.

3. Ask problem-solving questions to learn more about the thought process behind the answer.

The questions you ask are not just used to determine whether candidates can give the "right answer," but it's also about gauging their thought process or the "how" behind the answer.

4. Use behavioral interviewing techniques.

Frame questions in a way that elicits real-world examples from the candidates. Behavioral questions prompt candidates to share past experiences, giving you insights into their problem-solving approach.

5. Combine problem-solving questions with talent assessment tests.

Consider supplementing problem-solving questions with talent assessment tests . Talent assessments can provide a more hands-on evaluation of a candidate's ability to apply problem-solving skills in a simulated work environment. For example, you can conduct a problem-solving test to gauge applicants’ problem-solving skills before you start reviewing resumes. Then, you can consider the top-scoring candidates for interviews as you finalize your shortlist.

During the interview process, you can delve deeper into each candidate’s problem-solving skills by asking the right questions. 

One more thing, even if the role you’re hiring for relies on finding a candidate with great problem-solving abilities, don’t spend the whole interview asking problem-solving questions. Candidates contain multitudes and should be judged on their many other aspects, too.

For example, candidates’ cognitive ability , personality, and skills are all important components for you to consider. Test Gorilla offers over 400 scientifically validated pre-employment screening tests that can help you streamline the recruiting and hiring process and gain a well-rounded view of all your candidates.

Problem-solving interview questions are just one piece of the puzzle when hiring the right candidate for a role. While these questions can give you insight into a candidate's critical thinking skills, combining them with other assessments and other types of interview questions is essential to get a more comprehensive view of their suitability for the position.

For example, behavioral interviews can give insight into how a candidate has handled challenges and difficult situations in the past, while talent assessments can help you determine whether or not someone has the technical competencies and soft skills required for the job.

Combining different types of assessments and interviews gives you a more holistic view of a candidate's strengths, weaknesses , and overall fit for the role. This can help you make a more informed decision when choosing the right person for the job.

Browse our test library for talent assessments and pre-employment tests you can use during the recruiting process. You can also try it for free .

Finally, learn more about different types of interview questions with these guides:

Top 36 situational interview questions and answers - Situational interview questions determine how candidates react to specific problems in the workplace.

77 best interview questions to ask candidates - This list of best interview questions can help you improve the candidate experience and understand their skills, passion for the role, and eagerness to improve.

31 interview questions for skilled professionals - A good list of questions to start with if your company need to hire a skilled professional.

25 competency-based interview questions - A collection of interview questions to help you gauge applicants’ competency levels.

25 strategic interview questions to ask candidates - Asking strategic questions enables you to learn more about the candidate and helps you determine whether they are a good match for your vacancy.

100+ good interview questions to ask a candidate - Elevate your interviewing game and ensure a thorough evaluation of candidates with this diverse and thoughtfully assembled compilation of interview questions.

The 62 hardest interview questions for in-depth candidate assessment - These questions are perfect for an in-depth candidate assessment process and ensures you have all the information needed to make the right hiring decision. 

Related posts

How to develop your talent strategy featured image

How to develop your talent strategy

How to hire customer service representatives: A 7-step guide featured image

How to hire customer service representatives: A 7-step guide

Top 10 HR Competencies To Build a Strong HR Department featured image

Top 10 HR competencies to build a strong HR department

Hire the best candidates with TestGorilla

Create pre-employment assessments in minutes to screen candidates, save time, and hire the best talent.

top 10 problem solving interview questions

Latest posts

How to write a Public Relations job description featured image

The best advice in pre-employment testing, in your inbox.

No spam. Unsubscribe at any time.

Hire the best. No bias. No stress.

Our screening tests identify the best candidates and make your hiring decisions faster, easier, and bias-free.

Free resources

top 10 problem solving interview questions

This checklist covers key features you should look for when choosing a skills testing platform

top 10 problem solving interview questions

This resource will help you develop an onboarding checklist for new hires.

top 10 problem solving interview questions

How to assess your candidates' attention to detail.

top 10 problem solving interview questions

Learn how to get human resources certified through HRCI or SHRM.

top 10 problem solving interview questions

Learn how you can improve the level of talent at your company.

top 10 problem solving interview questions

Learn how CapitalT reduced hiring bias with online skills assessments.

top 10 problem solving interview questions

Learn how to make the resume process more efficient and more effective.

Recruiting metrics

Improve your hiring strategy with these 7 critical recruitment metrics.

top 10 problem solving interview questions

Learn how Sukhi decreased time spent reviewing resumes by 83%!

top 10 problem solving interview questions

Hire more efficiently with these hacks that 99% of recruiters aren't using.

top 10 problem solving interview questions

Make a business case for diversity and inclusion initiatives with this data.

Get 25% off all test packages.

Get 25% off all test packages!

Click below to get 25% off all test packages.

Top 10 Problem Solving Interview Questions You May Be Asked

Problem-solving questions are common in interviews - you may be asked specific questions related to the job you’ve applied for or about your approach and methodology to solving them.

This useful guide will help you get prepared for common problem-solving questions in your next interview with advice on how to answer them.

1. What are some of the most difficult problems you have solved?

When interviewers ask “What are some of the most difficult problems you have solved,” they usually want to know two things:

  • The types of difficult problems you have solved and
  • How you coped with or overcame these difficulties.

To answer this question effectively, first, take a few moments to think about and jot down the types of difficult problems you have faced in your work. Then, for each problem, briefly describe the steps you took to solve it. Be sure to highlight a few key learnings or lessons that you took away from overcoming these difficulties.

Some examples of difficult problems that job seekers have solved include:

  • Being assigned a project with an impossible deadline
  • Having to manage a team member who was not meeting expectations
  • Having to come up with an innovative solution to a long-standing problem

2. How do you go about solving problems?

When you are asked how you go about solving problems during an interview, focus on what works for you specifically - there is no one ‘right’ way to solve problems, so don’t try to fit yourself into that mold.

You should have a clear process and some examples to help support your answer.

Remember to keep it positive - interviews are about selling yourself and your skills, so make sure your answer reflects that.

3. Describe the result of a recent problem you solved

For this question, the interviewer is looking to understand the impact you’ve had on solving problems and how important the problems you’ve described are. The bigger the impact the better the example.

4. Give an example of a time when you had to think outside the box to solve a problem.

When answering this question, it’s important to provide a specific example of a time when you had to think outside the box to solve a problem. Avoid generalities or platitudes like “I’m a creative person” or “I always look for new and innovative ways to solve problems.”

Instead, focus on describing a concrete situation where you were faced with a difficult problem and had to come up with an original solution. Be sure to describe the steps you took to solve the problem and what resulted from your efforts.

If you can illustrate that you can think creatively and come up with innovative solutions, you’ll be sure to impress potential employers and set yourself apart from other candidates.

5. What is a time when you went above and beyond to solve a problem?

Be prepared to answer this question with a great story.

Think of a time when you were faced with a difficult situation at work. Maybe there was a big project that needed to be completed or a customer that was particularly challenging. Whatever the situation was, make sure it’s something that you were able to successfully overcome.

Next, describe what steps you took to solve the problem. Did you come up with an innovative solution? Did you put in extra hours to make sure the job got done? Was it a team effort? Whatever it was that you did, be sure to highlight your role in the story.

Lastly, include details of the results and how they impacted others.

6. Tell me about a time when you predicted a problem before it occurred?

This question shows the interviewer your proactiveness and vigilance.

Try to think about a time when you were able to identify a potential issue and take steps to prevent it from happening. It may be a problem that you had anticipated occurring - how did you know it would happen? What would have been the impact if it did?

Showing that you have the ability to think ahead and predict problems before they occur is a strong skill for any potential employee to have, and by providing specific examples of your own experience, you can demonstrate that you possess it.

7. Give an example of a time when you had to use your creativity to solve a problem

When interviewers ask this question, they are looking to see if you have the ability to come up with new and innovative solutions to problems. They want to know if you are able to think outside the box and come up with creative solutions that others may not have thought of.

To answer this well you should:

  • Give an example of a time when you had to use your creativity to solve a problem.
  • Explain how you were able to come up with a creative solution and what the outcome was.
  • Be sure to highlight any challenges that you faced and how you overcame them.

8. How do you know when to solve a problem on your own or to ask for help?

problem solving interview questions

There’s no single answer to this question, as the best course of action will vary depending on the situation. However, here are a few general tips to keep in mind:

First, try to assess the difficulty of the problem and whether you have the necessary skills and knowledge to solve it. If it’s a simple issue that you’re confident you can handle, then go ahead and take care of it yourself.

However, if the problem is more complex or outside of your area of expertise, then it’s probably best to seek out help from someone who knows more about it.

9. How do you know when a problem is solved?

This is a great opportunity to show off your critical thinking skills.

First, take a step back and assess the situation. What are the goals that need to be accomplished? What does “solved” look like? What are the constraints that you’re working within?

Defining success criteria will ultimately determine when the problem is solved.

10. Do you enjoy problem-solving?

Almost all roles require some form of problem-solving. A strategic “yes” is always recommended when answering this question.

If you have experience solving problems in previous roles, be sure to mention that. This will show the interviewer that you have the ability to handle challenges.

For example, you might say something like: “I actually enjoy problem-solving quite a lot. There’s something satisfying about being able to find a solution to something that was once a mystery. One time, I was able to help my team solve a big issue we were having with our website. We were able to identify the problem and put together a plan to fix it.”

This response shows that you not only have the ability to solve problems but that you also enjoy doing so. It also gives the interviewer a specific example of a time when you were successful in this area.

Enjoy what you’ve read? Let others know!

  • Share on whatsapp
  • Share on linkedin
  • Share on twitter
  • Share on facebook
  • Share via email

By using our website you agree with our Cookie Policy.

top 10 problem solving interview questions

  • Onsite training

3,000,000+ delegates

15,000+ clients

1,000+ locations

  • KnowledgePass
  • Log a ticket

01344203999 Available 24/7

Top 10+ Problem-Solving Interview Questions

Gain insights into mastering Problem-Solving Interview Questions and answers. Understand the nature of these questions and how to prepare effectively. Explore real-world examples of Problem-Solving Interview Questions and their solutions. Whether you're a job seeker or an interviewer, this blog will equip you with the skills needed to excel in interviews and more.

stars

Exclusive 40% OFF

Training Outcomes Within Your Budget!

We ensure quality, budget-alignment, and timely delivery by our expert instructors.

Share this Resource

  • Introduction to Management
  • Personal & Organisational Development
  • Workforce Resource Planning Training
  • Supervisor Training
  • Introduction to Managing Budgets

course

You may be aware that, in today's competitive job market, employers seek candidates who possess strong Problem-Solving skills. Problem-Solving Questions are commonly used by hiring managers to assess a candidate's ability to think critically, analyse situations, and propose effective solutions. 

In this blog, you will learn some examples of Problem-Solving Interview Questions and answers. Preparation is essential when responding to these Problem-Solving Interview Questions. This practical manual will show you some potential questions and teach you the way to respond to them. Follow this blog to succeed in your next interviews! 

Table of Contents  

1) Understanding Problem-Solving Interview Questions 

2) How to prepare for Problem-Solving Interview Questions? 

3) Examples of Problem-Solving Interview Questions and answers 

     a) Scenario 1: Dealing with team conflict 

     b) Scenario 2: Handling a challenging project 

     c) Scenario 3: Prioritising tasks under tight deadlines 

     d) Scenario 4: Implementing innovative solutions 

     e) Scenario 5: Overcoming resource constraints 

     f) Scenario 6: Dealing with ambiguity 

     g) Scenario 7: Resolving customer complaints 

     h) Scenario 8: Handling budget overruns 

     i) Scenario 9: Handling a high-pressure situation 

     j) Scenario 10: Driving continuous improvement 

4) Conclusion 

Understanding Problem-Solving Interview Questions  

If you understand Problem-Solving Questions, you are guaranteed to have a successful interview. These questions assess a candidate's ability to handle challenges, think critically, and devise effective solutions. Employers want to gauge how candidates approach complex situations, their analytical reasoning, and their communication skills when explaining solutions.  

Problem-Solving Questions can cover various scenarios, such as team conflicts, project challenges, and innovative ideas. If you demonstrate competence in solving these questions, it assures the employers that you can contribute proactively to the company's success.  

Handling Problem-Solving Questions will also show the employers that you can adapt to the dynamic nature of the modern business world. Being well-prepared for these questions allows candidates like you to present themselves confidently and stand out during interviews. 

Management Training

How to prepare for Problem-Solving Interview Questions?  

Preparing for Problem-Solving Interview Questions

1) Research the company and industry: Start by researching the company and industry to understand their challenges and objectives. You need to understand what the company and industry currently face. This knowledge will help you to tailor your responses to align with the organisation's goals and values. 

2) Review common Problem-Solving scenarios: Familiarise yourself with typical workplace scenarios that require Problem-Solving skills. Consider scenarios related to team dynamics, Project Management, customer service, and innovation. 

3) Practice structured responses: Craft well-structured responses to showcase your problem-solving abilities. You can use the Situation, Task, Action, Result (STAR) method to structure your answers clearly and concisely. 

4) Practice analytical thinking ability: To be better prepared, you can sharpen your analytical and critical thinking skills by solving problems in various settings. You can seek feedback from mentors or friends to improve your approach to these Problem-Solving Questions.  

5) Practice mock interviews:  The best way to understand how you will perform in interviews is to practice mock interviews to gain confidence in delivering your answers effectively.  

Gain in-depth knowledge about increasing your productivity with our Productivity and Time Management Course.  

Examples of Problem-Solving Interview Questions and answers  

To help you gain a broader perspective, we have prepared a list of some Problem-Solving Interviews Questions and answers. We will also discuss several examples of Problem-Solving Interview Questions and provide you with sample answers to demonstrate how to approach each scenario effectively. Let's have a detailed look at each one of them:

Scenario 1: Dealing with team conflict  

Question: "Tell me about a time when you faced a conflict in your team. How did you handle it, and what was the outcome?" 

You can answer this question in this way : "During a critical project, our team encountered a conflict regarding the best approach to meet our client's requirements. To address the situation, I initiated a team meeting to encourage open communication. I actively listened to each team member's perspective, ensuring that everyone felt heard and valued. We collectively identified the root cause of the conflict and focused on finding a compromise that aligned with our client's needs and the team's expertise. By fostering collaboration and maintaining a positive attitude, we were able to resolve the conflict successfully. The outcome was a stronger team bond, improved communication, and a project that exceeded our client's expectations." 

Scenario 2: Handling a challenging project  

Question: "Describe a project that presented significant challenges. How did you approach it, and what was the result?" 

You can use this sample answer for this question: "In my previous role, we were assigned a project with high stakes, a tight deadline, and complex requirements. To tackle the challenges, I first organised a meeting with the team to create a detailed project plan. We identified potential roadblocks and allocated responsibilities based on individual strengths. Throughout the project, I ensured clear communication channels, providing team members with the necessary resources and support.   We encountered unforeseen obstacles, but I encouraged a Problem-Solving mindset, fostering an environment where team members could freely propose solutions. By staying focused and proactive, we successfully completed the project on time, exceeding the client's expectations and earning commendation from senior management."

Scenario 3: Prioritising tasks under tight deadlines  

Question: "How do you handle priorities and tight deadlines?" 

You can answer this question in this way: "In my current role, I frequently encounter competing tasks and tight deadlines. To effectively manage such situations, I prioritise tasks based on urgency and impact. I start by creating a to-do list. This list helps in organising tasks by their deadlines. I identify critical tasks that directly contribute to project success or meet urgent client needs. I then break down complex projects into smaller manageable tasks, setting realistic milestones. If necessary, I delegate tasks to team members who possess the right expertise and empower them to take ownership. To stay on track, I utilise time management techniques, such as the Pomodoro technique. These help me to maintain focus and productivity. By managing my time wisely and staying adaptable, I consistently deliver quality results even under pressure." 

Scenario 4: Implementing innovative solutions  

Question: "Share an example of when you proposed an innovative solution to a long-standing problem." 

You can answer this question in this way: "In my previous role, our company faced recurring inefficiencies in the customer service department. The manual process of handling customer inquiries led to delays and frustrated customers. To address this issue, I suggested implementing a self-service portal and an AI-powered chatbot. The portal allowed customers to find solutions independently, and the chatbot handled routine inquiries. This helped me in freeing up the team to focus on more complex cases. I conducted extensive research, collaborated with the IT department, and presented a detailed plan to the management team, highlighting the potential benefits and cost savings. The solution was approved, and after implementation, customer satisfaction significantly increased, and the customer service team's productivity improved. The innovative approach not only resolved a long-standing problem but also positioned the company as a forward-thinking industry leader." 

Scenario 5: Overcoming resource constraints  

Question: "Describe a situation where you had to achieve a goal with limited resources. How did you approach it, and what was the outcome?" 

You can answer this question in this way: "In a previous project, we faced budget constraints that affected the resources available to complete the task. To address this challenge, I first assessed the project's critical needs and identified areas where we could make the most significant impact with the available resources. I collaborated with team members to brainstorm cost-effective solutions without compromising quality. We prioritised essential tasks and repurposed existing resources wherever possible. Additionally, I reached out to stakeholders and partners to explore potential collaborations and cost-sharing opportunities. By maintaining open communication and a resourceful mindset, we successfully completed the project within the budget and achieved our primary objectives. The outcome showcased our team's ability to adapt and thrive under challenging circumstances."

Take charge of your professional growth and organisational success in our Personal & Organisational Development Management Training today!

Scenario 6: Dealing with ambiguity  

Question: "How do you handle situations where you lack clear direction or information?" 

You can answer this question in this way: "In my experience, ambiguity is not uncommon, especially in fast-paced work environments. When faced with unclear directions, I take the initiative to seek clarification from relevant parties, such as supervisors or team members. I ask specific questions to understand the context and expectations better. Additionally, I conduct research to gather relevant information and insights, enabling me to make informed decisions. If necessary, I proactively propose potential solutions, outlining the risks and benefits related to each option. My ability to adapt quickly to dynamic circumstances and embrace ambiguity has allowed me to excel in various challenging projects." 

Scenario 7: Resolving customer complaints  

Question: "Tell me about a time when you successfully handled a challenging customer complaint." 

Answer: "In my previous role in the hospitality industry, we received a complaint from a dissatisfied guest who had experienced a series of inconveniences during their stay. To address the situation, I empathised with the guest, actively listening to their concerns without interruption. I offered a sincere apology and assured them that we would take immediate action to rectify the issues. 

I communicated with the relevant departments to address the complaints and kept the guest informed of our progress. To show our commitment to resolving the matter, I also offered them a complimentary future stay. As a result, the guest's perception of our hotel changed significantly, and they left with a positive impression, ultimately leading to increased guest satisfaction and positive online reviews." 

Scenario 8: Handling budget overruns  

Question: "How do you approach managing a project when it exceeds the allocated budget?" 

You can answer this question in this way: "In my experience as a Project Manager, I prioritise tracking expenses regularly to identify any deviations from the budget. If I notice a potential budget overrun, I take immediate action to investigate the cause and address it proactively. This may involve reallocating resources, negotiating with suppliers, or finding cost-effective alternatives. 

I communicate the situation to stakeholders and provide transparent updates on the steps being taken to mitigate the budget overage. Additionally, I evaluate the project scope and assess whether any adjustments can be made to align with the available resources. By diligently monitoring the budget and taking swift corrective actions, I ensure that the project remains financially viable and on track to achieve its objectives." 

Scenario 9: Handling a high-pressure situation  

Question: "Describe a time when you were under significant pressure to meet a deadline. How did you manage the situation?" 

You can answer this question in this way: " Previously when I was a Marketing Manager, we faced an urgent request from a key client to deliver a comprehensive marketing campaign within an exceptionally tight timeframe. To handle the pressure, I first assembled a dedicated team with complementary skill sets to tackle the various aspects of the project. I communicated the importance of the project and the urgency to each team member, fostering a shared sense of responsibility.  

I organised frequent progress meetings to keep everyone aligned and addressed any roadblocks promptly. Despite the immense pressure, we maintained a positive and supportive atmosphere, encouraging open communication and brainstorming sessions. Through the collective efforts of the team, we not only met the client's deadline but also received praise for the quality and effectiveness of the campaign."  

Scenario 10: Driving continuous improvement  

Question: "How do you contribute to driving continuous improvement in your work environment?" 

You can answer this question in this way: "I strongly believe in the value of continuous improvement to enhance efficiency and results. In my current role, I actively participate in brainstorming sessions with colleagues to identify potential process enhancements. I encourage open feedback and suggestions from team members, promoting a culture of innovation and learning. I also stay updated on industry trends and best practices to implement relevant improvements. I closely monitor key performance indicators and gather data to assess the impact of changes. By consistently seeking opportunities for improvement and proactively implementing solutions, I contribute to the overall success of the team and the organisation." 

Learn in-depth how teamwork can strengthen an organisation with our Team Development Masterclass !

Scenario 11: Team member facing discrimination

Question: How did you handle a situation when you saw that one of your team members is facing discrimination in the workplace? 

You can answer this question in this manner: “When I learned that a team member was facing discrimination, I immediately recognised the severity of the situation and knew it was imperative to act swiftly. I first ensured the affected individual felt supported and understood. I also stressed that discrimination is entirely unacceptable in our team. I then initiated a confidential and sensitive investigation to uncover all relevant facts and gather any necessary evidence. 

To be impartial towards the situation, I listened attentively to all sides involved and made sure that everyone felt heard. Based on my findings, I took appropriate actions, which included implementing disciplinary measures against those responsible if warranted by the investigation's outcome. 

I also recognised this as an opportunity for broader learning and improvement within the team. I organised training sessions focused on diversity and inclusion, aiming to cultivate a more respectful and understanding work environment. I reinforced our commitment to an inclusive workplace by revisiting and enhancing our anti-discrimination policies. 

Throughout this process, I remained available to the affected team members, offering my ongoing support and ensuring they felt safe and valued. I took this incident as a profound learning experience to foster a culture of respect and inclusion within our team. I also made it clear that discrimination has no place in our work environment.”

Scenario 12: Internal conflicts in the team

Question: How do you solve internal conflicts in your team?

You can use this sample answer: “When solving internal conflicts within my team, I start by encouraging open and respectful communication among all parties involved. I believe it's essential to provide a safe space where team members feel comfortable expressing their concerns and perspectives without fear of retaliation or judgment. I listen actively to understand the root causes of the conflict, acknowledging everyone's feelings and viewpoints.

Next, I facilitate a discussion to identify common ground and differences, guiding the team towards constructive solutions. I emphasise the importance of empathy and understanding, encouraging team members to consider each other's perspectives.

If necessary, I intervene with conflict resolution techniques tailored to the situation, such as mediation or negotiation, to help team members reach a mutual agreement. Throughout the process, I remain impartial and focused on the best interests of the team and the project.

I also recognise the importance of preventive measures. Therefore, I foster a team culture that values diversity, inclusivity, and open communication, aiming to minimise conflicts before they arise. Regular team-building activities and workshops on effective communication and conflict management skills are integral parts of this approach. 

Ultimately, my goal is to ensure that the team emerges from the conflict stronger, more cohesive, and with a renewed focus on our collective objectives. I view conflict resolution not just as solving immediate disputes but as an opportunity for team growth and development.”

Scenario 13: Tight deadlines and heavy workload

Question: How do you handle tight headlines and heavy workloads? 

You can answer this question in this way: “When there are tight deadlines and a heavy workload, I prioritise effective time management and clear communication as my key strategies. First, I assess the scope and urgency of all tasks and then prioritise them based on deadlines and their impact on our goals. This helps me focus on what I need to pay immediate attention to while planning for other tasks. 

I then break down larger projects into manageable chunks, setting realistic milestones and deadlines for each. This approach makes the workload feel more manageable and helps maintain momentum by achieving smaller victories along the way. 

I assess the strengths and capacities of my team members and delegate tasks accordingly, ensuring everyone is working efficiently and not overwhelmed. This not only optimises team productivity but also fosters a sense of responsibility and teamwork. 

I maintain open lines of communication with my team and stakeholders, regularly updating them on progress and any challenges encountered. This transparency allows for timely assistance, adjustments to plans, or reallocation of resources if necessary. 

To stay resilient under pressure, I make a conscious effort to manage stress. This includes taking short breaks to clear my mind, staying organised to avoid feeling overwhelmed and maintaining a healthy work-life balance to ensure I'm at my best when tackling professional challenges. 

Lastly, I continuously reflect on and refine my approach to workload management. Learning from each experience allows me to enhance my strategies for handling tight deadlines and heavy workloads more effectively in the future.”

Conclusion 

 Knowing how to answer Problem-Solving Interview Questions is essential for success in today's competitive job market. Employers seek candidates who can tackle challenges with confidence, analytical thinking, and innovative solutions. By showcasing relevant examples and demonstrating a proactive Problem-Solving mindset, candidates can impress interviewers and increase their chances of securing their dream job.

Level up your Problem-Solving skills with our comprehensive guide on Management Training.  

Frequently Asked Questions

These are the three qualities which a candidate needs to possess if they want to excel in Problem-Solving:

a) They need to approach difficult problems in an analytical manner

b) Their ability to perform under any unforeseen circumstances

c) To defend their ideas in a constructive manner when they are challenged.  

The best way for HR professionals to prepare for conducting a Problem-Solving interview is to clearly define the problem, understand the role's requirements, and develop relevant, challenging scenarios or questions. Familiarising themselves with the candidates' backgrounds and creating a structured interview framework ensures a focused evaluation of problem-solving skills and fit for the position.

The Knowledge Academy’s Knowledge Pass, a prepaid voucher, adds another layer of flexibility, allowing course bookings over a 12-month period. Join us on a journey where education knows no bounds.

The Knowledge Academy takes global learning to new heights, offering over 30,000 online courses across 490+ locations in 220 countries. This expansive reach ensures accessibility and convenience for learners worldwide.   

Alongside our diverse Online Course Catalogue, encompassing 17 major categories, we go the extra mile by providing a plethora of free educational Online Resources like News updates, blogs , videos, webinars, and interview questions. Tailoring learning experiences further, professionals can maximise value with customisable Course Bundles of TKA .     

The Knowledge Academy offers various Management Courses , including Problem-Solving, Personal & Organisational Development and Business Process Improvement Training. These courses cater to different skill levels, providing comprehensive insights into Problem-Solving .

Our Business Skills blogs covers a range of topics related to Communication Skills, offering valuable resources, best practices, and industry insights. Whether you are a beginner or looking to advance your Communication skills, The Knowledge Academy's diverse courses and informative blogs have you covered.  

Upcoming Business Skills Resources Batches & Dates

Fri 5th Apr 2024

Fri 14th Jun 2024

Fri 23rd Aug 2024

Fri 11th Oct 2024

Fri 13th Dec 2024

Get A Quote

WHO WILL BE FUNDING THE COURSE?

My employer

By submitting your details you agree to be contacted in order to respond to your enquiry

  • Business Analysis
  • Lean Six Sigma Certification

Share this course

Our biggest spring sale.

red-star

We cannot process your enquiry without contacting you, please tick to confirm your consent to us for contacting you about your enquiry.

By submitting your details you agree to be contacted in order to respond to your enquiry.

We may not have the course you’re looking for. If you enquire or give us a call on 01344203999 and speak to our training experts, we may still be able to help with your training requirements.

Or select from our popular topics

  • ITIL® Certification
  • Scrum Certification
  • Change Management Certification
  • Business Analysis Courses
  • Microsoft Azure Certification
  • Microsoft Excel & Certification Course
  • Microsoft Project
  • Explore more courses

Press esc to close

Fill out your  contact details  below and our training experts will be in touch.

Fill out your   contact details   below

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

Back to Course Information

Fill out your contact details below so we can get in touch with you regarding your training requirements.

* WHO WILL BE FUNDING THE COURSE?

Preferred Contact Method

No preference

Back to course information

Fill out your  training details  below

Fill out your training details below so we have a better idea of what your training requirements are.

HOW MANY DELEGATES NEED TRAINING?

HOW DO YOU WANT THE COURSE DELIVERED?

Online Instructor-led

Online Self-paced

WHEN WOULD YOU LIKE TO TAKE THIS COURSE?

Next 2 - 4 months

WHAT IS YOUR REASON FOR ENQUIRING?

Looking for some information

Looking for a discount

I want to book but have questions

One of our training experts will be in touch shortly to go overy your training requirements.

Your privacy & cookies!

Like many websites we use cookies. We care about your data and experience, so to give you the best possible experience using our site, we store a very limited amount of your data. Continuing to use this site or clicking “Accept & close” means that you agree to our use of cookies. Learn more about our privacy policy and cookie policy cookie policy .

We use cookies that are essential for our site to work. Please visit our cookie policy for more information. To accept all cookies click 'Accept & close'.

Top 15 Problem Solving Interview Questions and Answers

Top 15 Problem Solving Interview Questions and Answers

In this article

HiPeople Platform - Candidate screening dashboard

Streamline hiring withour effortless screening.

Optimise your hiring process with HiPeople's AI assessments and reference checks.

Are you gearing up for an important job interview that includes problem-solving questions? Congratulations, because you've come to the right place!

In this guide, we'll equip you with the skills and knowledge needed to ace those tricky problem-solving interviews with confidence.

Introduction to Problem Solving Interviews

In today's competitive job market, employers are seeking candidates who possess strong problem-solving abilities. Problem solving is not only about finding solutions to complex issues; it also showcases your critical thinking, analytical, and creative skills. Before we delve into the nitty-gritty of problem-solving interviews, let's gain a clear understanding of what they entail and why they matter.

What Are Problem Solving Interviews?

Problem solving interviews are a specialized type of job interview where employers assess a candidate's ability to handle challenges and make sound decisions in real-life scenarios. These interviews often involve hypothetical situations or case studies to evaluate your problem-solving process and your approach to arriving at effective solutions.

The Importance of Problem Solving Skills in the Workplace

Problem-solving skills are highly valued in almost every industry. Employers seek individuals who can identify problems, think critically, and generate innovative solutions. Whether you're in business, engineering, healthcare, or any other field, the ability to tackle complex issues is essential for personal and organizational success.

How Problem Solving Interviews Differ from Traditional Interviews

Unlike traditional interviews that focus on your qualifications and work experience, problem-solving interviews provide a glimpse into your thought process and decision-making capabilities. Through these interviews, employers assess your potential to handle challenging situations that may arise in the workplace. Being well-prepared for this specific interview format will set you apart from other candidates.

Core Problem Solving Skills

Before you dive into practicing problem-solving questions, let's explore the fundamental skills that make up an effective problem solver.

Critical Thinking

Critical thinking is the foundation of problem solving. It involves objectively analyzing information, evaluating arguments, and making logical decisions. To enhance your critical thinking abilities:

  • Ask Thought-Provoking Questions: Train yourself to ask "why" and "how" questions to gain a deeper understanding of problems.
  • Challenge Assumptions: Don't take information at face value; question the underlying assumptions.
  • Evaluate Evidence: Learn to distinguish between credible and unreliable sources of information.

Analytical Skills

Analytical skills are essential for breaking down complex problems into smaller, manageable components. Improve your analytical thinking with these tips:

  • Practice Data Interpretation: Analyze charts, graphs, and data sets to draw meaningful insights.
  • Use Root Cause Analysis: Identify the underlying reasons behind problems by applying techniques like the "5 Whys."
  • Draw Comparisons: Compare past experiences or similar scenarios to find patterns and potential solutions.

Creativity and Innovation

Creative problem solving involves thinking outside the box and generating unique solutions. To nurture your creativity:

  • Embrace Diverse Perspectives: Seek input from others with different backgrounds and experiences.
  • Mind Mapping: Create visual diagrams to explore various angles and connections related to a problem.
  • Encourage Brainstorming: Engage in group brainstorming sessions to generate a wide range of ideas.

Frameworks for Problem Solving

Equipping yourself with problem-solving frameworks can help you approach challenges more systematically. Here are some popular frameworks to explore:

The 5 Whys is a simple yet effective technique to uncover the root cause of a problem. It involves repeatedly asking "why" until you identify the underlying issue.

SWOT Analysis

SWOT Analysis is a strategic planning tool used to assess a situation's strengths, weaknesses, opportunities, and threats.

PDCA (Plan-Do-Check-Act)

PDCA is a four-step problem-solving model consisting of planning, executing, checking results, and making adjustments as needed.

SCAMPER is a creative thinking technique that involves asking questions related to Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, and Reverse.

Six Thinking Hats

Six Thinking Hats is a concept developed by Edward de Bono that encourages individuals to think from six different perspectives, each represented by a colored "hat."

Behavioral-based Problem Solving Questions

Behavioral problem solving questions aim to evaluate how you handled challenges in the past. Be prepared to answer these questions with clarity and confidence:

Example: "Describe a challenging problem you encountered and how you resolved it."

To answer this question effectively:

  • Set the Scene: Provide context and background information about the situation.
  • Explain the Challenge: Clearly outline the problem you faced.
  • Describe Your Actions: Detail the steps you took to address the problem.
  • Highlight the Outcome: Share the positive results of your efforts.

Example: "Discuss a situation where you had to think creatively to solve a problem."

For this question:

  • Narrate the Scenario: Paint a vivid picture of the problem you encountered.
  • Showcase Your Creativity: Explain the innovative approach you adopted.
  • Explain the Impact: Share the positive outcomes resulting from your creative solution.

Technical Problem Solving Questions

If your role requires technical skills, you may encounter technical problem-solving questions. Here's how to tackle them:

Example: "How would you troubleshoot [specific technical problem]?"

To handle technical problem-solving questions:

  • Clarify the Issue: Ask for any additional information to fully understand the problem.
  • Create a Plan: Outline the steps you would take to diagnose and address the issue.
  • Demonstrate Your Expertise: Showcase your technical knowledge and problem-solving ability.

Example: "Walk us through your approach to [technical challenge] in your previous role."

  • Provide Context: Explain the technical challenge you faced in your previous role.
  • Outline Your Approach: Describe the steps you took to overcome the challenge.
  • Highlight Success: Share the positive results of your efforts.

Case Interviews

Case interviews simulate real-world problem-solving scenarios and are common in consulting and other industries. To excel in case interviews:

  • Understand the Problem: Thoroughly read and comprehend the case presented.
  • Identify Key Issues: Break down the problem into its essential components.
  • Ask Clarifying Questions: Seek clarification on any ambiguous aspects of the case.
  • Brainstorm Solutions: Generate multiple potential solutions.
  • Analyze Options: Evaluate the pros and cons of each solution.
  • Recommend a Course of Action: Select the best solution and provide a rationale.
  • Handle Pressure: Stay composed and confident throughout the interview.

Problem Solving in Group Settings

Collaborative problem solving is vital in today's team-oriented work environments. Here's how to excel in group problem-solving scenarios:

  • Active Listening: Pay close attention to others' perspectives and ideas.
  • Effective Communication: Clearly articulate your thoughts and suggestions.
  • Encourage Participation: Create an inclusive environment where everyone feels comfortable contributing.
  • Respect Diverse Opinions: Value the input of all team members, even if opinions differ.
  • Build on Each Other's Ideas: Expand on others' suggestions to develop comprehensive solutions.
  • Manage Conflict: Handle disagreements respectfully and seek common ground.

Situational Judgment Tests (SJTs)

Situational judgment tests assess your ability to handle realistic workplace scenarios. Approach SJTs with these tips:

  • Read Carefully: Pay attention to the details and instructions in each scenario.
  • Prioritize Solutions: Identify the most appropriate course of action based on the situation.
  • Consider the Consequences: Anticipate the potential outcomes of your chosen response.
  • Adhere to Company Values: Ensure your solutions align with the organization's principles.

Decision-Making Skills

Effective decision making is integral to successful problem solving. Improve your decision-making skills with these strategies:

  • Gather Information: Collect relevant data and insights before making a decision.
  • Analyze Options: Evaluate the potential outcomes of different choices.
  • Consider Risks and Benefits: Weigh the risks against the potential benefits of each option.
  • Seek Input: If appropriate, consult with colleagues or experts to gain different perspectives.
  • Trust Your Instincts: Sometimes, intuition can guide you toward the right decision.

Behavioral-Based Problem Solving Interview Questions

1. "describe a challenging problem you encountered and how you resolved it.".

How to Answer: When responding to this question, follow the STAR method (Situation, Task, Action, Result) to structure your answer effectively:

  • Situation: Set the context by describing the problem you faced.
  • Task: Explain your role and responsibilities in addressing the problem.
  • Action: Detail the steps you took to solve the problem, highlighting your problem-solving approach.
  • Result: Share the positive outcomes of your efforts and any valuable lessons learned.

Sample Answer: "In my previous role as a project manager, we faced a significant budget overrun due to unexpected delays in material delivery. To address this challenge, I first analyzed the root cause of the delay by collaborating with the procurement team and suppliers. Then, I devised a contingency plan that involved working with alternative suppliers and streamlining the project timeline. As a result, we were able to bring the project back on track, saving 15% on costs and meeting the project deadline."

What to Look For: Look for candidates who demonstrate strong problem-solving skills, proactive decision-making, and the ability to collaborate across teams. A well-structured response with quantifiable results is a positive indicator of their problem-solving capabilities.

2. "Tell me about a time when you had to think creatively to solve a problem."

How to Answer: Encourage candidates to walk through the situation, focusing on the following points:

  • Context: Describe the situation and the specific problem that required creative thinking.
  • Creativity: Explain the innovative approach or out-of-the-box solution you came up with.
  • Implementation: Describe how you implemented the creative solution and the results achieved.

Sample Answer: "During a marketing campaign, we faced a sudden drop in engagement. To tackle this, I organized a brainstorming session with the team and encouraged everyone to contribute ideas. We decided to experiment with interactive social media polls and contests, which not only boosted engagement but also increased brand visibility by 20%."

What to Look For: Look for candidates who display creative thinking, openness to collaboration, and the ability to take initiative in solving problems. Consider their approach to risk-taking and how they evaluate the potential impact of their creative solutions.

Technical Problem Solving Interview Questions

3. "how would you troubleshoot [specific technical problem]".

How to Answer: Candidates should approach this question systematically:

  • Clarify the Issue: Ask for any additional details to fully understand the technical problem.
  • Methodical Approach: Describe the steps you would take to diagnose the issue.
  • Expertise: Showcase your technical knowledge and problem-solving ability.

Sample Answer: "If I encountered a server outage issue, I would first check the network connections and power supply. Then, I would review server logs to identify any error messages. If necessary, I would conduct hardware tests and isolate the faulty component. Once the issue is identified, I would take appropriate corrective actions, such as replacing the faulty part or applying software updates."

What to Look For: Pay attention to candidates' technical knowledge, their ability to troubleshoot methodically, and how they communicate technical information concisely.

4. "Walk us through your approach to [technical challenge] in your previous role."

How to Answer: Instruct candidates to provide a clear and structured response:

  • Context: Set the stage by explaining the technical challenge they faced.
  • Methodology: Describe the approach they took to tackle the challenge.
  • Outcome: Highlight the results achieved and any lessons learned.

Sample Answer: "In my previous role as a software developer, we encountered a performance bottleneck in our application. To address this, I conducted a thorough code review, identified areas of inefficiency, and optimized critical algorithms. Additionally, I implemented caching mechanisms to reduce database queries. As a result, the application's performance improved by 30%, leading to higher user satisfaction."

What to Look For: Assess their problem-solving process, technical expertise, and the impact of their solutions on overall performance.

Case Interviews Questions

5. "you are the manager of a manufacturing plant experiencing a decline in production output. what steps would you take to identify the root cause and improve production efficiency".

How to Answer: Candidates should structure their response as follows:

  • Identify the Issue: Understand the scope of the decline in production output.
  • Investigate Root Causes: Explain how they would gather data and analyze potential factors affecting production.
  • Propose Solutions: Outline the strategies they would implement to improve production efficiency.

Sample Answer: "To address the decline in production output, I would first gather production data and conduct a thorough analysis of equipment performance and maintenance logs. I would also interview production staff to identify any workflow inefficiencies. Based on the findings, I would implement a maintenance schedule, provide additional training to staff, and introduce process improvements to optimize production efficiency."

What to Look For: Look for candidates who can analyze complex situations, prioritize solutions, and develop actionable plans.

6. "You are a consultant advising a retail client experiencing a drop in sales. How would you approach this problem and recommend solutions?"

How to Answer: Guide candidates to structure their response effectively:

  • Understanding the Situation: Gather information on the client's current market position and challenges.
  • Analysis and Diagnosis: Analyze the market trends and customer behavior to identify potential reasons for the sales decline.
  • Solutions and Recommendations: Propose actionable strategies tailored to the client's specific situation.

Sample Answer: "As a consultant, I would start by conducting a comprehensive market analysis to understand the competitive landscape and consumer preferences. I would also review the client's sales data and customer feedback. Based on my findings, I might suggest implementing targeted marketing campaigns, enhancing the customer experience through personalized offers, and optimizing the product mix to meet customer demands."

What to Look For: Assess their analytical skills, industry knowledge, and ability to recommend effective solutions based on data-driven insights.

Situational Judgment Tests (SJTs) Interview Questions

7. "you are a team leader, and two of your team members have conflicting ideas about how to approach a project. how do you handle the situation".

How to Answer: Encourage candidates to outline a thoughtful approach:

  • Active Listening: Stress the importance of understanding both team members' perspectives.
  • Mediation and Collaboration: Emphasize the need to facilitate open communication and find common ground.
  • Decision-Making: Describe how they would make a final decision, considering the project's objectives and team dynamics.

Sample Answer: "As a team leader, my first step would be to listen to both team members individually and understand their reasoning. Then, I would hold a team meeting to foster open communication and encourage them to find a compromise that aligns with the project's goals. If necessary, I would make a decision based on a thorough assessment of both ideas and explain the rationale behind the chosen approach to the team."

What to Look For: Look for candidates who demonstrate effective leadership, conflict resolution skills, and the ability to make decisions based on team input.

Decision-Making Skills Interview Questions

8. "describe a time when you had to make a difficult decision with limited information.".

How to Answer: Candidates should structure their response to highlight the decision-making process:

  • The Context: Explain the circumstances that led to the difficult decision.
  • Assessment: Describe how they evaluated the available information and potential consequences.
  • The Decision: Explain the choice they made and the reasoning behind it.

Sample Answer: "In my previous role, we faced a tight deadline on a project, and key team members were unexpectedly unavailable. With limited information, I had to decide whether to proceed with the available resources or postpone the project. I carefully analyzed the potential impact of both options on project quality and client expectations. Ultimately, I decided to postpone the project, as rushing it could compromise its success and client satisfaction."

What to Look For: Assess their ability to make informed decisions under pressure, considering the available information and long-term implications.

9. "How do you handle situations where you need to make a quick decision?"

How to Answer: Encourage candidates to follow these steps:

  • Assess Urgency: Determine the level of urgency and potential consequences of the decision.
  • Prioritize Information: Identify the critical information needed to make an informed choice.
  • Trust Your Instincts: When time is limited, rely on experience and intuition to guide the decision.

Sample Answer: "In situations requiring quick decisions, I prioritize identifying the core information necessary for making an informed choice. I draw on my previous experiences and knowledge to trust my instincts and make swift decisions. However, I always stay open to feedback and reevaluate the decision if new information emerges."

What to Look For: Look for candidates who can maintain composure and make well-founded decisions under time constraints.

Creativity and Innovation Interview Questions

10. "how do you foster creativity and innovation in your problem-solving approach".

How to Answer: Candidates should explain their methods for encouraging creativity:

  • Encourage Idea Generation: Describe how they create an environment that promotes brainstorming and idea sharing.
  • Diverse Perspectives: Highlight the importance of involving team members with diverse backgrounds and expertise.
  • Support Risk-Taking: Emphasize the value of encouraging innovative thinking and being open to experimentation.

Sample Answer: "To foster creativity, I encourage team brainstorming sessions and create a safe space for everyone to share ideas, no matter how unconventional they may seem. I believe that diversity enhances creativity, so I ensure that all team members are actively involved in problem-solving discussions. Additionally, I support risk-taking, understanding that not all innovative ideas will yield immediate results, but they contribute to long-term growth."

What to Look For: Assess their ability to create an environment that stimulates creative thinking and their openness to new ideas.

Core Problem Solving Skills Interview Questions

11. "how do you approach complex problems that seem overwhelming".

How to Answer: Guide candidates to outline a systematic approach:

  • Break it Down: Advise them to divide the complex problem into smaller, manageable components.
  • Prioritize: Encourage them to identify the most critical aspects to address first.
  • Seek Support: Suggest they collaborate with others to gain different perspectives and potential solutions.

Sample Answer: "When faced with complex problems, I first break them down into smaller parts to gain a clear understanding of each component. I then prioritize the issues based on urgency and potential impact. If I find the problem overwhelming, I seek support from colleagues or mentors to gain fresh insights and alternative approaches."

What to Look For: Assess their ability to handle complex challenges methodically and their willingness to seek assistance when needed.

12. "Tell me about a time when you encountered a problem without a clear solution. How did you approach it?"

How to Answer: Encourage candidates to demonstrate adaptability and resilience:

  • Assess the Situation: Describe how they evaluated the problem's complexity and uncertainty.
  • Explore Options: Explain how they brainstormed various potential solutions.
  • Learn from Challenges: Highlight any lessons learned from the experience.

Sample Answer: "During a project, we faced unexpected regulatory changes that left us without a clear solution. To address this, I organized a cross-functional team to explore multiple potential approaches. We ran pilot tests and iterated until we found a viable solution. Though it was challenging, the experience taught me the importance of adaptability and the value of embracing uncertainty in problem-solving."

What to Look For: Look for candidates who demonstrate resilience, resourcefulness , and the ability to adapt to unexpected situations.

Frameworks for Problem Solving Interview Questions

13. "which problem-solving framework do you find most effective, and why".

How to Answer: Encourage candidates to explain their preferred framework and its benefits:

  • Framework Selection: Describe the reasons behind their choice of a particular problem-solving framework.
  • Application: Illustrate how they have successfully applied the chosen framework in past situations.
  • Results: Highlight the positive outcomes achieved through the framework's use.

Sample Answer: "I find the PDCA (Plan-Do-Check-Act) framework highly effective because it promotes a systematic approach to problem-solving. By planning carefully, executing the solution, and reviewing the results, it ensures continuous improvement. In my previous role, I used PDCA to optimize our team's project management process, resulting in a 20% increase in project efficiency."

What to Look For: Assess their understanding of problem-solving frameworks and their ability to select and apply the most appropriate one for different scenarios.

14. "How do you tailor problem-solving approaches based on the specific needs of a project or situation?"

How to Answer: Encourage candidates to consider the following factors when adapting their approach:

  • Project Scope: Explain how they align their approach with the project's objectives and scope.
  • Stakeholder Needs: Emphasize the importance of considering the perspectives of stakeholders involved.
  • Flexibility: Highlight their ability to pivot and adjust the approach as new information arises.

Sample Answer: "To tailor problem-solving approaches, I always start by understanding the project's unique requirements and the expectations of stakeholders. I then assess the resources available and the timeline for completion. Flexibility is key, and I remain open to adjusting the approach as the project evolves, ensuring the best possible outcomes for all involved."

What to Look For: Look for candidates who can customize their problem-solving strategies based on the specific context of each situation.

Group Problem Solving Scenarios Interview Questions

15. "describe a time when you led a team in resolving a complex problem. how did you ensure effective collaboration and decision-making".

How to Answer: Guide candidates to address the following key points:

  • Leadership Approach: Explain their role in leading the team and facilitating collaboration.
  • Team Dynamics: Describe how they managed conflicts and encouraged diverse perspectives.
  • Decision-Making Process: Highlight the methodology used to reach a collective decision.

Sample Answer: "In my previous role as a project manager, we faced a complex client issue that required a team effort to resolve. As a leader, I encouraged open communication and organized regular team meetings to discuss progress and challenges. By fostering a culture of trust and respect, team members freely shared their ideas, which led to innovative solutions. We used a combination of majority voting and consensus to make critical decisions, ensuring everyone's voice was heard."

What to Look For: Look for candidates who showcase effective leadership skills, the ability to foster collaboration, and a well-defined decision-making process when handling group problem-solving scenarios.

How to Excel in Problem Solving Interviews?

You've learned about problem-solving skills, frameworks, and how to tackle various types of problem-solving questions. Now, let's explore additional tips to excel in your problem-solving interviews:

Effective Communication in Problem Solving

  • Clearly articulate your thought process to interviewers.
  • Use concise and structured responses to explain your solutions.
  • Practice active listening to understand the interviewers' questions fully.

Time Management and Prioritization Strategies

  • Allocate sufficient time to analyze the problem before proposing solutions.
  • Demonstrate the ability to manage time effectively during the interview.
  • Emphasize the importance of prioritizing critical issues in problem solving.

Demonstrating Resilience and Adaptability

  • Stay calm and composed when faced with challenging scenarios.
  • Showcase your ability to adapt to unexpected changes during problem-solving exercises.
  • Highlight past experiences where you demonstrated resilience in overcoming obstacles.

Mock Interview Practice

Prepare for your problem-solving interviews by engaging in mock interviews. Mock interviews provide valuable feedback and boost your confidence. Here's how to make the most of them:

  • Choose a Partner: Find a friend or mentor willing to act as the interviewer.
  • Set Up a Mock Interview: Create a setting similar to a real job interview.
  • Practice Various Scenarios: Include behavioral, technical, and case-based questions.
  • Receive Feedback: After the mock interview, seek feedback to identify areas for improvement.
  • Iterate and Improve: Use feedback to refine your responses and approach.

Mastering problem-solving interview questions is crucial for excelling in job interviews. As candidates, it is essential to showcase our critical thinking, analytical abilities, and creative problem-solving skills. By utilizing various frameworks, such as the 5 Whys or PDCA, we can approach challenges systematically.

Behavioral-based questions provide an opportunity to demonstrate our problem-solving capabilities through past experiences. Meanwhile, technical questions test our expertise in solving real-world issues. Case interviews assess our ability to think on our feet and propose viable solutions under pressure.

Collaborative problem-solving in group settings highlights our leadership, communication, and conflict resolution skills. Situational Judgment Tests test our decision-making and problem-solving acumen in ambiguous scenarios.

Remember, preparation is key. Engaging in mock interviews, refining responses, and seeking feedback will boost our confidence and improve interview performance. By showcasing our problem-solving prowess, we set ourselves apart as valuable assets to any organization. So, approach problem-solving interviews with confidence and seize the opportunity to demonstrate your problem-solving excellence. Best of luck in your future interviews!

You may also like

Top 15 Typical Interview Questions and Answers

Top 15 Typical Interview Questions and Answers

Top 15 Virtual Assistant Interview Questions and Answers

Top 15 Virtual Assistant Interview Questions and Answers

Top 15 Warehouse Supervisor Interview Questions and Answers

Top 15 Warehouse Supervisor Interview Questions and Answers

Unlock the next level of your recruiting workflows.

Explore Jobs

  • Jobs Near Me
  • Remote Jobs
  • Full Time Jobs
  • Part Time Jobs
  • Entry Level Jobs
  • Work From Home Jobs

Find Specific Jobs

  • $15 Per Hour Jobs
  • $20 Per Hour Jobs
  • Hiring Immediately Jobs
  • High School Jobs
  • H1b Visa Jobs

Explore Careers

  • Business And Financial
  • Architecture And Engineering
  • Computer And Mathematical

Explore Professions

  • What They Do
  • Certifications
  • Demographics

Best Companies

  • Health Care
  • Fortune 500

Explore Companies

  • CEO And Executies
  • Resume Builder
  • Career Advice
  • Explore Majors
  • Questions And Answers
  • Interview Questions

Problem-Solving Interview Questions And Answers (With Examples)

  • How To Answer Tell Me About Yourself?
  • Elevator Pitch
  • Where Do You See Yourself In 5 Years?
  • What Are Your Career Goals?
  • When Can You Start?
  • How Do You Define Success?
  • Describe Your Work Ethic
  • Where Are Your Current Duties?
  • What Are Your Learning Goals?
  • Intrinsic Vs Extrinsic Motivation
  • What Is Your Desired Salary?
  • What Makes You Unique?
  • Why Are You The Best Person For This Job?
  • Reasons For Termination
  • What Are Your Work Values
  • How To Make A Hard Decision?
  • What Are You Most Proud Of?
  • Personal Code Of Ethics
  • Problem Solving Interview Questions
  • Taking Initiative Example
  • How Do You Prioritize Your Work
  • Explain Gaps In Employment
  • Most Rewarding College Experience
  • What Is Your Work Style
  • Tell Me About A Time When You Made A Mistake On The Job
  • Tell Me About Gaps In Employment
  • What Are You Passionate About
  • What Skills Would You Bring To The Job
  • Who Is Your Mentor?
  • How To Answer Tell Me About A Time You Disagreed With Your Boss
  • How To Answer Common Screening Questions

Find a Job You Really Want In

Summary. Problem-solving questions are used to focus on a candidates past experience with managing conflicts and overcoming obstacles in the workplace. When answering these questions, be sure to make your answer relevant to the position that you are applying to and be honest about your strengths and weaknesses. Be sure to provide examples from previous experiences.

Are you in the process of searching for a new job ? If so, you might be getting ready to meet with a hiring manager or a recruiter for a job interview. And if you’re like the majority of job candidates, this stage of the job search process is probably making you feel a fair bit of trepidation.

And no wonder! The interview is a completely necessary step for any job search, but that doesn’t make it any less nerve-wracking to meet with a prospective employer and answer questions about your personality , skills, and professional background.

Key Takeaways:

Being able to solve problems is a skill that almost all job positions need.

Problem-solving questions assess a candidate’s ability to think on their feet, handle pressure, and find creative solutions to complex problems.

Make sure your answer to a problem-solving question tells a story of you as an effective team player.

Problem Solving Interview Questions And Answers (With Examples)

What Is a Problem-Solving Interview Question?

How to answer a problem-solving interview question, eight examples of common problem-solving interview questions and answers, interviewing successfully, curveball questions, problem-solving faq.

  • Sign Up For More Advice and Jobs

A problem-solving interview question is a question that focuses on a candidate’s past experience with managing conflicts and overcoming unexpected obstacles in the workplace.

Problem-solving questions can come up in many different forms. As a general rule, however, they will be aimed at uncovering your ability to handle stress and uncertainty in a wide variety of contexts.

When you’re answering problem-solving interview questions, there are a few important tips to keep in mind:

Make your answers relevant to the position that you’re applying to. Always bear in mind that the fundamental goal of any interview question is to provide a hiring manager with a glimpse inside the mind of a candidate.

By asking you a problem-solving question, your interviewer is trying to understand whether or not you’re the type of person that could be relied upon under pressure or during a crisis. Every role, furthermore, comes with its own particular type of pressure.

Be honest about your strengths ( and weaknesses ). Hiring managers tend to be quite good at reading people. Therefore, if you give them a bogus response, they’re very likely to see through that – and to subsequently consider you to be untrustworthy.

Of course, it can be tempting at the moment to fabricate certain details in your response in the attempt to make yourself seem like a better candidate. But inventing details – however small – tends to backfire .

Tell stories that will portray you as a team player. Hiring managers and employers are always on the lookout for job candidates who will collaborate and communicate well amongst a broader team.

Be sure to provide examples of moments in which you took charge. Leadership skills are another key quality that hiring managers and employers seek out in job candidates. And being presented with a problem-solving question, as it turns out, is the perfect opportunity to demonstrate your own leadership skills.

Now that we understand the basic principles of problem-solving interview questions and how to respond to them, we’re finally ready to break down some real-world examples. So without any further preamble, here are eight examples of common problem-solving interview questions (as well as some examples of how you might answer them):

Can you tell me about a time when you encountered an unexpected challenge in the workplace? How did you go about dealing with it?

Explanation: With this question , your interviewer will be attempting to get a sense of how well you’re able to adapt to unexpected difficulties. The critical thing to remember when you’re answering this question – as we briefly discussed above – is to recall an incident that will be directly relevant to the role and the organization that you’re applying to.

Here’s an example of a high-quality response to this question:

“I remember a particular day at my previous job when an important deadline was pushed up at the very last minute. As the project manager , it was my responsibility to implement the necessary steps that would enable us to meet this new and truncated deadline. “Many of my peers began to hang their heads, resigning themselves to their belief that there was no hope to meet the new deadline. But I’ve always prided myself on my ability to adapt and thrive within a dynamic and quick-paced work environment – and that’s precisely the personal skill set that I channeled on this occasion. In the end, I reorganized my team’s priorities so that we were able to accommodate the new deadline.”

How would you say you typically respond to problems in general, and in the workplace in particular?

Explanation: This question is primarily designed to gauge a candidate’s ability (or lack thereof) to remain cool, calm, and collected under pressure. The ideal response to this question, in other words, will include a brief personal anecdote that illustrates your level-headedness and your ability to make rational, clear decisions during times of uncertainty.

“I would say that one of the primary qualities that sets me apart from the crowd of other candidates is my ability to remain calm and centered when conditions in the workplace become chaotic. “Looking back, I think that I first began to cultivate this ability during my tenure as a product manager working with a major Silicon Valley start-up. That was a particularly stressful period, but it was also quite instructive – I learned a great deal about staying positive, focused, and productive after an unexpected challenge presented itself. “These days, when I’m confronted by an unexpected problem – whether it’s in my personal life or in my professional life – I immediately channel the conflict management skills that I’ve been honing throughout the duration of my career. This helps a great deal, and my skills in this regard are only continuing to improve.”

Can you tell me about a time when you’ve had to settle a workplace dispute between yourself and a manager or colleague?

Explanation: Always keep in mind that one of the fundamental goals of any problem-solving question is to help a hiring manager gain a clearer sense of a candidate’s ability to work with others.

This question, in particular, is designed to give your interviewer a clearer sense of how well you’re able to communicate and compromise with your colleagues. With that in mind, you should be sure to answer this question in a way that will display a willingness to be fair, empathetic, and respectful to your teammates.

“I recall an incident in my last job in which one of my colleagues felt that I had not provided him with adequate resources to enable him to be successful in a particular project. I was acting as team leader for that particular project, and so it was my responsibility to ensure that everyone in my team was equipped for success. Unfortunately, I had to learn through the proverbial grapevine that this particular colleague bore some ill will toward me. I’ve never been one to participate in idle gossip, and so I decided to speak with this person so that we could begin to find a solution and address his grievances. So I crafted an email to him asking him if he would be interested in joining me for coffee the following day. He accepted the invitation, and during our coffee break, we were able to talk at length about the damage that he felt had been done to him. We devised a mutually agreeable solution on the spot. From then on, we had no significant problems between us.”

Are there any steps that you’ll regularly take during the early stages of a new project to ensure that you’ll be able to manage unexpected problems that occur down the road?

Explanation: This question, above all, is designed to test your ability to plan ahead and mitigate risk. These are both essential qualities that employers typically seek out in job candidates, particularly those who are being vetted for a management or leadership role.

When you’re answering this question, it’s important to emphasize your ability to look ahead towards the future and anticipate potential risks. As with the previous examples that we’ve already examined, the best way to communicate this ability is to provide your interviewer with a concrete example from your previous work history.

“I live my life – and I conduct my work – according to a single, incredibly important motto: “Failing to prepare is preparing to fail.” I’m a firm believer, in other words, of the primacy of careful planning. Without it, projects are almost always doomed to fail. “In my previous role as a marketing content writer with a major software company, I strived to apply this motto to my work every single day. “Here’s an example: About a year ago, I was responsible for overseeing and launching a new content strategy aimed at driving up consumer engagement. From the very outset, I understood that that particular project could be run off the rails if we did not take into account a considerable number of factors. “I won’t bore you with all of the nitty-gritty details, but the point is that this was a particularly sensitive project that required diligent and careful risk assessment. “Having realized that, my colleagues and I devised a comprehensive and flexible strategy for managing many risks that we envisioned would be awaiting us down the road. That initial step – looking ahead towards the future and mapping out the terrain of potential hazards – proved to be an essential measure for the success of the project.”

Do you consider your problem-solving capabilities to be above average?

Explanation: Hiring managers are always on the lookout for job candidates that stand out from the crowd. It’s even better when they can find a job candidate who knows that they stand out and who expresses that knowledge by being confident in their abilities.

At the same time, it’s never in a job candidate’s best interests to come across as egotistical or arrogant. When you’re responding to a question like this (that is, a question that’s focused on your ability to assess your own talents), it’s important to do your best to come across as self-assured but not pompous.

“Yes, all things considered, I would say that I have a talent for risk assessment, problem-solving, and risk mitigation. “That said, I can’t claim complete ownership over these abilities. In most cases, my demonstrated success in managing risk and solving problems in the workplace can be attributed at least as much to my team members as it can to me. For me to be able to be a successful problem-solver, it helps to be surrounded by colleagues whom I can trust.”

How would you describe your typical immediate reaction to unexpected challenges? Do you prefer to jump straight into the problem-solving process, or do you more commonly take some time to analyze and assess the problem before you dive in?

Explanation: This question is aimed at gauging your patience levels. This one can be a bit tricky because employers will sometimes prefer different responses – it all depends on the type of position and employer you’re applying for.

If you’re applying for a role in a quick-paced working environment that demands swift action , it will benefit you to describe your problem-solving strategy as unflinching and immediate.

If, on the other hand, the role you’re applying to does not demand such immediate action, it will probably be better to describe yourself as a more removed and relaxed problem solver.

But as always, you should never lie to your employer. Most of us will fall somewhere in the middle of these two types of problem solvers and will thereby have no difficulty painting ourselves honestly as one or the other.

However, if you’re definitely one type or the other, then you should describe yourself as such. This will make it much more likely that you’ll end up in a position that will be maximally rewarding both for you and for your employer.

“In most cases, my response to an unexpected problem will entirely depend on the nature of the problem at hand. If it demands immediate action, then I’ll dive right in without hesitation. “If, however, I determine that it would be more beneficial to take a step back and analyze the nature of the problem before we begin to meddle with it, then that’s exactly what I’ll do. “Generally speaking, I would say that I prefer the latter approach – that is, to take a step back and think things through before I begin to try to find a solution. In my experience, this makes it much easier for everyone involved to arrive at a practical and sustainable solution. “That said, I’m also perfectly capable of jumping straight into a problem if it demands immediate attention.”

Can you tell us about a time in which you had to explain a technically complicated subject to a client or customer? How did you approach that process, and how did it turn out?

Explanation: Strong communication skills are essential in the modern workplace. That means that employers tend to seek out job candidates that communicate well with their colleagues and individuals who have varying professional backgrounds and skill sets, including clients, customers, and third-party professionals.

“I recall an incident from many years ago – while I was working as a software engineer for a prominent robotics company – in which I found myself in the position of having to describe incredibly complex engineering details to a client. “This client had no prior experience in software engineering or artificial intelligence, so I had to relate this esoteric information more or less in layman terms. “Thankfully, I was able to employ some useful metaphors and analogies to communicate the information in a manner that this client could appreciate and understand. We went on to establish a successful collaborative partnership that flourished for four years.”

How would you rate your ability to work and succeed without direct supervision from your managers?

Explanation: Employers always tend to place a high value on job candidates who are self-motivated and can maintain high levels of productivity without constant supervision.

This is especially true now that the COVID-19 pandemic has suddenly made it necessary for so many millions of employers to transition to a remote workforce model. This question is designed to assess a candidate’s ability to stay focused and motivated while working remotely or without supervision.

“I’ve always considered myself – and my resume and references will support this – to be an exceptionally self-motivated individual, even when I’m working from home. “In fact, like many employees, I often find that my productivity levels tend to increase when I’m working remotely. I strive to set a positive example for my colleagues, even when we’re not all working under the same roof.”

Generally speaking, the best strategy for success in interviewing for a new job is doing your research beforehand. That means that you should be intimately familiar with the role, department, and company that you’re applying to before you step into the room (or log on to the Zoom meeting ) on the day of your interview.

When you preemptively take the time to carefully research the organization as a whole – and the responsibilities of the job opportunity in particular – you’ll minimize your chances of being caught off guard by an unexpectedly difficult question .

Still, there is only so much background information that you can uncover about an organization and a role before a job interview. No matter how carefully you prepare and how much background research you conduct, there are very likely going to be curveball questions during your job interview that you can’t predict.

In fact, many employers prefer to ask curveball questions (in addition to more run of the mill job interview questions) because they provide an insightful glimpse into a job candidate’s analytical thinking skills – not just their ability to memorize and recite answers to more common interview questions .

To that end, many hiring managers will ask job candidates to answer one or more problem-solving questions during a typical job interview. In contrast to traditional interview questions (such as: “Why do you think that you would be a good fit for this role?”

Or: “What do you consider to be your greatest professional achievement up to the current moment?”), problem-solving questions are specifically designed to assess a job candidate’s ability to think on their feet, handle real pressure, and find creative solutions to complex problems.

They’re also commonly referred to as analytical skills interview questions because they’re designed to gauge a candidate’s ability to make analytical decisions in real-time.

What are problem-solving skills?

Problem-solving skills include skills like research, communication, and decision making. Problem-solving skills allow for you to identify and solve problems effectively and efficiently. Research skills allow for you to identify the problem.

Communication skills allow for you to collaborate with others to come up with a plan to solve the problem. Decision making skills allow you to choose the right solution to the problem.

Why do interviewers ask problem-solving interview questions?

Interviewers ask problem-solving interview questions to see how candidate will approach and solve difficult situations. Interviewers want to see how you handle stress and uncertainty before hiring you for a position. Problem-solving is an important part of the everyday workday so they need to be sure you are capable of solving problems.

How do you solve a problem effectively?

To solve problems effectively you should first break the problem down and try different approaches. Breaking the problem up into different parts will help you have a better understanding and help you decide what your next step is going to be.

Once you see the different parts of the problem, trying different approaches to solve the problem can help you solve it faster. This will also help you determine the appropriate tools you need to solve the problem.

U.S. Department of Labor – Interview Tips

How useful was this post?

Click on a star to rate it!

Average rating / 5. Vote count:

No votes so far! Be the first to rate this post.

' src=

Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.

Recent Job Searches

  • Registered Nurse Jobs Resume Location
  • Truck Driver Jobs Resume Location
  • Call Center Representative Jobs Resume Location
  • Customer Service Representative Jobs Resume
  • Delivery Driver Jobs Resume Location
  • Warehouse Worker Jobs Resume Location
  • Account Executive Jobs Resume Location
  • Sales Associate Jobs Resume Location
  • Licensed Practical Nurse Jobs Resume Location
  • Company Driver Jobs Resume

Related posts

top 10 problem solving interview questions

How To Answer “When Can You Start?” (With Examples)

top 10 problem solving interview questions

How to Answer “When Can You Start?” Interview Question (With Examples)

top 10 problem solving interview questions

Job Promotion Interview Questions (With Answers)

How to Answer Where Else Are You Interviewing

How To Answer “Where Else Are You Interviewing?”

  • Career Advice >
  • Interview Questions >
  • Common Questions >
  • Request a demo

10 problem-solving interview questions to find the best candidate

Sophie Heatley, Content Writer

| 03 Oct 2018

| 5 min read

  • Copy to clipboard
  • Share on Facebook
  • Share on LinkedIn

10 problem-solving interview questions to find the best candidate

An interview is a good chance to evaluate how candidates approach difficult situations and by asking problem-solving questions you can separate those that are results orientated from those that crumble under pressure. Asking the right sorts of questions will also reveal a person's suitability for the role and company they are trying to enter. 

That being said, this can be hard to assess when you first meet someone, so here are 10 problem-solving competency questions to solve your problem of what to ask:

Problem-solving interview question examples

Question 1: describe a situation where you had to solve a problem. what did you do what was the result what might you have done differently.

This question tests their problem-solving ability. As an employer, you want to hire people that get things done and when faced with a problem actively solve it. There are three steps to solving a problem:

  •     Identify
  •     Analyse
  •     Implement

A good answer should show that the applicant took the initiative, didn’t act thoughtlessly and was willing to ask questions and work as a team. Ideally their actions were in that order.

top 10 problem solving interview questions

Question 2: Give an example of a situation in which you saw an opportunity in a potential problem. What did you do? What was the outcome?

This question tests if they see opportunities in problems. Every business has problems, both minor and major, and you should be able to trust your employees to identify and solve them. Problems are opportunities for improvement, both for an individual and a company as a whole.

Essentially you are looking for an answer that recognises this. Whether they solved a problem single-handedly or flagged the issue to a superior, you are looking for applicants who played a key part in arriving at a solution.

Question 3: What steps do you take before making a decision on how to solve a problem, and why?

This question tests how they problem solve before making a decision. A strong answer showcases that the candidate is considered in their decision-making and has a formal process of thought, instead of becoming overwhelmed and acting rashly. You should be looking for those that have a formalised process that makes sense, and that shows that they don’t just ask for help the entire time.

top 10 problem solving interview questions

Question 4: Give an example of a time that you realised a colleague had made a mistake. How did you deal with this? What was the outcome?

This question tests their interpersonal skills . The best type of employees have great interpersonal skills and help others to succeed. Therefore, a good answer should show the candidate was diplomatic and constructive – someone that helps their colleagues to solve problems and doesn’t just highlight them.

Anyone that proceeds to say unsavoury things about previous co-workers should be treated with caution – respect and kindness are core attributes in the workplace.

This question tests their problem-solving strategies. An impressive answer will showcase awareness of problem-solving strategies, although these may differ from person to person.

You don’t want to hire someone that is constantly asking for help and knowing that a candidate has given some thought to potential strategies will provide you with assurance. Problem-solving strategies could vary from data-driven or logical methods to collaboration or delegation.

Question 6: Describe the biggest work-related problem you have faced. How did you deal with it?

This question tests how they tackle big problems. It reveals three things about a candidate:

1. What they are willing to share about a previous employer.

2. What they consider to be a big problem.

3. How they problem solve.

You want a candidate to be appropriate when discussing their current (or former role) and be positive. Of course what constitutes a big problem is relative, but you should be wary of candidates that sound like they might become overwhelmed by stress or blow things out of proportion.

You’ve found the perfect candidate, what’s next? Check out Perkbox’s administration platform to assist you with onboarding and retaining talent.

top 10 problem solving interview questions

Question 7: Tell me about a time where you have been caught off-guard by a problem that you had not foreseen? What happened?

This question tests how they deal with pressure. Even the most careful minds can crash into an unforeseen iceberg, but it is how they deal with it that matters. This question should be a chance for you to catch a glimpse of a candidate’s character and personality. Ideally, you want an answer that shows the following:

  • Calmness – They don’t overreact
  • Positivity – They don’t complain or blame others
  • Solutions – They use problem-solving skills

Question 8: Describe a time where you developed a different problem-solving approach. What steps did you follow?

This question tests their creative problem-solving skills and initiative. If your company was complete you wouldn’t be hiring. Someone that takes initiative and thinks outside of the box can help your business progress and stay ahead of the competition. Creative initiative is a definite bonus as you don’t want an office filled with like-minded people, after all, it’s the new ideas that change the world.

top 10 problem solving interview questions

Question 9: Tell me about a time when you became aware of a potential problem and resolved it before it became an issue.

This question tests their ability to identify problems and solve them. Having foresight is important quality and it’s much more than wearing glasses. Foresight is about identifying issues before they actually become issues. Being able to see into the future and red-flagging a problem, is something that you should not only value, but covet – being thoughtful helps avoid disaster.

Question 10: Describe a personal weakness that you had to overcome to improve your performance at work? How did you do it?

This question test their self-awareness and dedication. Self-awareness is crucial to growth and becoming a better employee. A good answer is one that shows a candidates willingness to improve, whether that be learning new skills or honing their talents. This is a hard problem-solving interview question so a successful response is a testament to their ability.

Perkbox rewards and benefits help attract the best talent

people with stuff

Learn how to attract the best talent with our guide

The rise of remote working has opened up vital talent pools for businesses — but how can you ensure your talent attraction strategy speaks to the wants and needs of employees everywhere? Check out this in-depth guide from Perkbox and Workable!

talent attraction guide

Other resources you might like...

5 creative onboarding practices top companies use to welcome new employees, 7 virtual team icebreaker activities to improve employee onboarding, 10 revealing questions you should ask at interview, virtual onboarding: a guide for success, our form uses cookies.

Our cookies are used to give you the best experience. Accepting our cookies allows us to send you the information you requested. Don’t worry, we won’t share your personal information with third party providers unless we have your explicit consent.

Link copied to clipboard!

http://www.something.com/

Mock Interview Pro - Your AI tool for job interview preparation

Top 10 Problem Solving Position Interview Questions and Answers

' src=

Andre Mendes

July 13, 2023

In your upcoming interview for a problem solving position, you’ll likely face questions designed to gauge your ability to identify, analyze, and solve problems. It’s invaluable to understand these potential questions and prepare informed answers in advance.

Problem Solving Interview Questions

Can you describe a situation where you had to solve a complex problem what steps did you take and what was the outcome.

How to Answer : This question assesses your problem-solving skills, critical thinking, and decision-making abilities. It’s best to apply the STAR method (Situation, Task, Action, Result) in your response. Start by outlining the situation, then explain the task you were given or the problem you identified. Describe the actions you took, including your thought process and any obstacles you faced. Finally, discuss the results you achieved and what you learned from the situation.

Example : In my previous role as a software engineer, our team faced a major issue with the performance of our app (Situation). Users were experiencing slow load times and frequent crashes, and it was affecting our ratings and user retention (Task). I took the lead in diagnosing the problem, performing a thorough code review, and running multiple tests to identify the issue. I discovered that the problem was due to inefficient database queries (Action). After optimizing the queries and implementing caching, the app’s performance improved significantly, resulting in a 20% increase in user retention and a significant improvement in our app store ratings (Result). This experience taught me the importance of thorough testing and performance optimization in software development.

Tell me about a time when you had to change your planned approach halfway through a project. How did you handle this and what was the result?

How to Answer : The interviewer is looking to assess your flexibility and adaptability in problem-solving. Start by describing the project and why you had to change your approach. Then, explain how you identified the problem and decided on a new approach. Discuss the actions you took to implement the change and how you communicated it to the team. Finally, share the outcome or results of the project after the change.

Example : While working on a marketing project, we initially planned a big event to showcase our new product. However, due to a sudden pandemic-related lockdown, it was clear that the event wouldn’t be possible. Recognizing the issue, I quickly convened a meeting with my team to brainstorm virtual alternatives. We decided on a webinar and worked diligently to pivot our resources and strategies towards this new format. I communicated these changes to our stakeholders and ensured everyone was on board. Despite the sudden shift, the webinar was a success, attracting a larger audience than the original event would have allowed, and resulted in a significant increase in product sales.

Describe a time when you had to use your problem-solving skills to influence a team decision. How did you ensure that your solution was the best one?

How to Answer : When responding to this question, it’s important to first briefly outline the situation and the problem your team was facing. Following this, describe your thought process and the steps you took to come up with a solution. Explain how you communicated this solution to your team and how you influenced their decision. Finally, discuss the outcome and any lessons you learned from this experience.

Example : In my previous role, our team was faced with a project deadline that seemed impossible to meet due to resource constraints. I realized that by reprioritizing our tasks and focusing on the most critical elements first, we could potentially meet the deadline. I gathered data to support my approach, and presented it to the team, explaining how this solution could benefit us. After a thorough discussion, the team agreed to implement my plan. We successfully completed the project on time, proving that sometimes, shifting focus and reassessing priorities can effectively solve a problem.

Describe a situation where you had to solve a problem with limited resources. What strategies did you use and what was the outcome?

How to Answer : In your answer, highlight your ability to be resourceful and innovative. Describe the situation, the restrictions you had, and how you overcame them. Explain the strategies you used, why you chose them, and their effectiveness. The interviewer wants to see how you prioritize resources, make difficult decisions, and find creative solutions.

Example : In my previous role as a project manager, we were working on a major client project but faced a sudden budget cut. I had to figure out how to deliver the project with 20% less budget. I started by re-evaluating our project plan and identifying areas where we could cut costs without compromising on quality. I also negotiated with vendors for better prices. We also utilized some free online tools and resources to offset some costs. Despite the budget cut, we were able to deliver a quality project on time. The client was satisfied and we secured a long-term contract with them.

Can you tell me about a time when you had to solve a problem under a lot of pressure? How did you handle it and what was the result?

How to Answer : To answer this question, follow the STAR method (Situation, Task, Action, Result). Describe the situation you were in, explain the task you had to accomplish, detail the actions you took to achieve your task, and finally explain the result of your actions. Remember, the interviewer is looking to see how you handle stress and if you can make smart decisions when under pressure.

Example : In my previous role as a Project Manager, we were on a tight deadline to deliver a software to one of our biggest clients. A week before the deadline, one of the key features wasn’t working. I first calmed my team down and assured them we can solve this. We prioritized this issue and I arranged a brainstorming session. From the session, we decided to simplify the feature for the initial version of the software, and provide an update after the delivery. We worked hard and managed to fix the feature and deliver on time. The client was pleased with our solution and praised us for our problem-solving skills.

Tell me about a time when you had to deal with a problem that had no clear solution. How did you approach it and what was the outcome?

How to Answer : You should answer this question by highlighting your ability to think outside the box, and your capacity for logical thinking, creativity, perseverance, and resilience. Start by describing the situation, the challenge you faced, and why there was no clear solution. Then explain the steps you took to analyze the problem, any innovative or creative approaches you used, and the solution you eventually found. Finally, discuss the outcome and what you learned from the experience.

Example : In my previous role as a Project Manager, we were working on a project with a very tight deadline. Halfway through, a key team member left the company, leaving a significant knowledge gap and no clear solution on how we could meet the deadline. I first took the time to fully understand the gap left by the team member. Then, I organized a brainstorming session with the rest of the team, encouraging them to think creatively to find a way to cover the gap and meet the deadline. We decided to reassign some tasks, and I also took on some of the departed team member’s responsibilities. We managed to complete the project on time and even received praise from the client for our efficiency. This experience taught me the value of resilience, flexibility, and teamwork in problem-solving.

Tell me about a time when you had to solve a problem for which you had no prior experience or knowledge. How did you navigate the situation and what was the result?

How to Answer : When answering this question, the interviewer is looking to understand your ability to think critically and adapt in unfamiliar situations. Start by describing the problem you faced, emphasizing the lack of prior experience or knowledge you had about it. Then, explain the steps you took to understand and solve the problem, highlighting any creative or unconventional methods you used. Discuss the outcome and what you learned from the experience. Remember to focus on your problem-solving process rather than the specific technical knowledge you may have gained.

Example : In my previous role, I was tasked with developing a marketing strategy for a new product in a market we had never entered before. I had no prior experience in this market, so it was a significant challenge. I started by conducting a SWOT analysis to understand the market dynamics and our product’s position. Then, I reached out to industry experts and attended several webinars and conferences to gain insights into the market trends and consumer behavior. Based on my research, I proposed a marketing strategy focusing on digital platforms, as they were the most popular in that market. The strategy was a success, resulting in a significant increase in product awareness and sales. This experience taught me the importance of research, continuous learning, and adaptability in problem-solving.

Can you describe a situation where you had to analyze multiple solutions to solve a problem? What criteria did you use to select the best solution and what was the outcome?

How to Answer : Your answer should demonstrate your analytical thinking skills and decision-making process. Start by describing the problem, then elaborate on the different solutions you considered. Explain the criteria you used to evaluate these solutions, which could include factors such as cost, time, impact, and feasibility. Then, tell how you implemented the chosen solution and the results it brought. Don’t forget to highlight any key learnings or skills you developed during the process.

Example : In my previous role as a project manager at XYZ Corp, we were faced with a challenge of completing a project within a tight deadline due to unexpected delays. The problem was to either hire temporary staff or authorize overtime for the existing staff. I analyzed both options considering cost, time, and potential impact on the staff. Hiring temporary workers would be expensive and time-consuming due to training needs, while overtime could lead to burnout. I chose the overtime option, but implemented it in a way that it was evenly distributed and didn’t burden any particular team member. As a result, we completed the project on time without exceeding our budget, and the team morale remained high. This experience taught me the importance of thorough analysis and balanced decision-making in problem-solving.

Can you tell me about a time when your initial solution to a problem failed? How did you identify the failure and what steps did you take to rectify it?

How to Answer : In answering this question, first describe a situation where your initial solution didn’t work. It’s important to show that you can acknowledge and accept when things go wrong. Then, explain how you identified the failure. This is your opportunity to demonstrate your analytical skills and willingness to take responsibility. Finally, discuss the steps you took to correct the issue. This part of your answer should highlight your resilience and problem-solving skills.

Example : In my previous role, I was responsible for increasing our email marketing conversion rates. I implemented a new strategy that, according to my initial analysis, should have increased our conversion rates by 15%. However, after launching the new strategy, I noticed that the conversion rate had only increased by 5%. I realized that my initial solution had failed to meet the expectations. I took responsibility for this and conducted a thorough analysis to identify where things had gone wrong. I discovered that our target audience was not as responsive to the new email style as I had anticipated. As a result, I decided to conduct a survey to understand our audience’s preferences better. Based on the feedback, I tweaked our email marketing strategy, which resulted in a 20% increase in conversion rates. This experience taught me the importance of continuous testing and adjustment in problem-solving.

Tell me about a time when your solution to a problem was not accepted by your team or client. How did you handle this situation and what was the result?

How to Answer : This is a behavioral question aimed at gauging your communication, persuasion, and conflict resolution skills. The interviewer wants to see how you handle rejection and conflict, and whether you can maintain a positive attitude and professional demeanor in challenging situations. Start by describing the situation and the problem you were trying to solve. Then, explain the solution you proposed and why it was not accepted. Discuss how you handled the situation, whether it was by accepting the team’s or client’s decision, trying to negotiate a compromise, or standing up for your idea. Finally, share the result and what you learned from the experience.

Example : At my previous job, I was leading a team tasked with developing a new software feature. I proposed a solution that, while more time-consuming, would result in a more robust and user-friendly feature. However, the client pushed back, wanting a quicker, less complex solution. I tried to explain the long-term benefits of my solution, but the client was adamant. I had to accept their decision and we implemented the simpler solution. However, in the long run, the client realized the limitations of this quick fix and eventually agreed to invest more time to improve the feature. This experience taught me the importance of clear communication and managing expectations from the start.

Related Posts

Top 10 work ethic position interview questions and answers, top 10 teamwork position interview questions and answers, top 10 time management position interview questions and answers, top 10 strategic thinking position interview questions and answers, top 10 self starter interview questions and answers, top 10 program director interview questions and answers, top 10 program manager interview questions and answers, top 10 program assistant interview questions and their answers, 10 essential program coordinator interview questions and answers.

© 2023 Mock Interview Pro

  • https://www.facebook.com/mockinterviewpro
  • Why Workstream

Book a demo

Team Operations

team-comminucation

Team Communications

handshake

Payroll NEW

Source, screen, and interview applicants faster.

sourcing

Automate and digitize onboarding paperwork.

planning

Automate and digitize your back-office operations.

records

Keep applicants and workers engaged and informed.

message-group

Know how your workers really feel with engagement surveys.

g1077

Optimize your job descriptions, applicant communications, and more.

WS-assistant

Payroll overview

Pay your employees with less stress.

g609

  • Check out our integrations

Solutions for

  • Restaurants
  • Hospitality
  • Manufacturing
  • Warehousing

Featured Reads

For our customers: product roadmap sneak peek.

  • Docs & Help Center

Free HR Resources

Discover how your pay practices stack up against other regions, positions, and industries. , top 10 problem solving interview questions, get free resources to help you hire, engage, and retain your hourly workforce, get the latest with workstream.

Always stay current with hiring news by subscribing to our email updates

Problem solving interview questions are an essential part of the hiring process. They help to assess a candidate's ability to think critically and solve complex problems. Every hiring manager should use the top 10 problem solving interview questions to get a better understanding of the candidate's skills and abilities.

The top 10 problem solving interview questions are:

1. Describe a time when you had to solve a difficult problem.

2. How do you approach a problem when you don't know the solution?

3. What strategies do you use to stay organized when solving a problem?

4. How do you handle a situation when you don't have enough information to solve a problem?

5. What techniques do you use to break down a complex problem into smaller, more manageable parts?

6. How do you handle a situation when you are presented with multiple solutions to a problem?

7. How do you handle a situation when you are presented with conflicting solutions to a problem?

8. How do you handle a situation when you are presented with a problem that has no obvious solution?

9. How do you handle a situation when you are presented with a problem that has multiple solutions?

10. How do you handle a situation when you are presented with a problem that has multiple stakeholders?

Problem solving interview questions are important because they help to assess a candidate's ability to think critically and solve complex problems. They also help to identify a candidate's problem-solving skills, such as their ability to break down a complex problem into smaller, more manageable parts, and their ability to identify and evaluate multiple solutions to a problem.

When conducting a problem solving interview, it is important to look for a candidate's ability to think critically and solve complex problems. It is also important to look for a candidate's ability to break down a complex problem into smaller, more manageable parts, and their ability to identify and evaluate multiple solutions to a problem.

When conducting a problem solving interview, there are some things that you should not say. You should not ask questions that are too general or too specific. You should also avoid asking questions that are too easy or too difficult. Additionally, you should avoid asking questions that are too personal or too intrusive.

The ideal problem solving interview should be structured and organized. It should begin with an introduction of the candidate and the position they are applying for. The interviewer should then ask the candidate questions that are relevant to the position and the candidate's skills and abilities. The interviewer should also provide the candidate with enough time to answer the questions and provide examples of their problem-solving skills.

Finally, the interviewer should provide the candidate with feedback on their answers and ask follow-up questions to gain a better understanding of the candidate's problem-solving skills. The interviewer should also provide the candidate with an opportunity to ask questions and provide additional information about their skills and abilities.

In conclusion, problem solving interview questions are an essential part of the hiring process. They help to assess a candidate's ability to think critically and solve complex problems. Every hiring manager should use the top 10 problem solving interview questions to get a better understanding of the candidate's skills and abilities. When conducting a problem solving interview, it is important to look for a candidate's ability to think critically and solve complex problems. Additionally, the ideal problem solving interview should be structured and organized, and the interviewer should provide the candidate with feedback on their answers and ask follow-up questions.

Subscribe to our newsletter

Become a hiring and onboarding expert.

Cover1

Best job posting examples

Cover2

Jeff Weinstein shares tips for hiring and retaining deskless workers

Cover3

Checking the box on hiring and retention

More resources, other interview questions.

Top interview questions for a Cook

Top interview questions for a Cashier

Top interview questions for a Dishwasher

Top interview questions for a Kitchen Manager

RELATED HOURLY WAGES

Hourly wages in Arizona

Hourly wages in California

Hourly wages in Florida

Hourly wages in Utah

Hourly wages in Texas

OTHER RESOURCES

Post a job in City

Job description for hourly workers

Hire restaurant workers

We’re here to help!

A Workstream hiring specialist can help you identify high impact ways to improve your applicant experience, and even help you determine what is a good hourly wage for your location and business.

Book a Demo

  • Interview Questions

Problem-Solving Interview Questions

Problem-solving interview questions are designed to test a candidate's ability to identify obstacles, potential issues, or key opportunities, and then implement effective solutions accordingly. Our collection of problem-solving interview questions includes explanations and red flags to look out for during an interview.

Try Betterteam

Post your jobs to 100+ job boards

  • Reach over 250 million candidates.
  • Get candidates in hours, not days.

Problem-Solving Interview Questions — PDF Download:

Download our list of problem-solving interview questions in PDF format and use them in your next interview.

Problem-Solving Questions to Ask in an Interview:

1. what was your biggest work-related problem, and how did you resolve it.

This is a great introductory question since it allows the candidate to describe their problem-solving process in as much detail as they like. Top candidates will explain why the problem occurred, how they resolved it, and why they chose that method.

Red flags: the candidate cannot think of anything specific or describes a problem that was resolved quickly and easily.

2. Think of a time when a coworker made a mistake that affected your work. How did you handle the situation?

Not only does this question analyze the candidate's problem-solving abilities, but also their teamwork, communication, and interpersonal skills. Look for candidates who demonstrated a noncombative, collaborative approach to solving the problem.

Red flags: the candidate did not take any steps to resolve the situation or engaged with their coworker unconstructively.

3. What is your troubleshooting process?

This question gives the candidate a chance to explain their general approach to troubleshooting. It should highlight how the candidate usually processes and acts on information.

Red flags: the candidate demonstrates limited insight into their troubleshooting process or describes ineffective problem-solving techniques.

4. If you were given two very urgent tasks by different members of the management team at roughly the same time, how would you decide which task to tackle first?

This question tests the candidate's ability to communicate effectively. In this instance, candidates should approach both managers about the other's request. If no clear guidance is given, the candidate should provide a reasonable time estimate of when each task would be completed.

Red flag: the candidate rushes to complete both tasks in the order they were given.

5. How do you decide when a different problem-solving approach is needed?

Not all problems can be solved in the same way. This question reveals whether the candidate can analyze a problem fully before applying an appropriate solution, remain agile during the problem-solving process, and reflect on systems once they have been implemented.

Red flag: the candidate will only try a different approach if the outcome is a failure the first time.

6. Tell me about a time when you predicted a problem related to staffing or structural changes in your department. What did you do to resolve the issue?

This question tests the candidate's ability to identify a concern and bring it to the attention of management before it becomes a problem. Look for candidates who speak up, propose reasonable alternatives, and assist with changes.

Red flags: the candidate has never identified any issues in the workplace, or they didn't want to get involved even though they knew there would be a problem.

7. What do you do when you cannot seem to find an effective solution to a problem?

Everyone gets stuck sometimes. This question reveals how the candidate finds new ideas on how to proceed.

Red flag: the candidate is unable to be resourceful and gives up.

8. What improvements have you made to your workplace in the last year?

Candidates with great problem-solving abilities should be able to identify areas that can be improved, and either take steps to implement those changes or initiate the process.

Red flag: the candidate has not contributed to any improvements in the workplace.

9. Provide an example of a time when you solved a problem without the input of management. What was the result?

This question highlights the candidate's ability to make decisions and solve problems by themselves.

Red flag: the candidate did not inform management about a major decision that could affect the business.

10. How do you organize your daily workload to ensure that all your tasks are complete?

Reveals whether the candidate has an effective system that allows for setbacks and problem-solving in the workplace.

Red flags: the candidate has never thought of implementing a system to plan their work or cater for delays or they are unable to execute such a strategy.

11. How do you motivate yourself to achieve your goals when you have minimal supervision?

Self-motivation is a major part of problem-solving if issues arise. This question simply reveals the candidate's methods for staying motivated.

Red flags: the candidate has never been in a situation where they needed to work without supervision or they cannot think of creative and effective ways to self-motivate.

12. What do you do when asked to resolve an urgent issue without being given all the information?

Thoroughness and forethought are key components of problem-solving, even when under time constraints. Identify whether the candidate tries to solve the problem immediately or asks for more information.

Red flag: the candidate tries to resolve the issue without all the pertinent details and gets stuck.

13. Can you describe a time when you thought outside of the box to solve a problem in either your personal or professional life?

Evaluates whether the candidate can devise innovative ideas to solve problems.

Red flag: the candidate describes a solution that you would not describe as out-of-the-box thinking.

14. Describe a time when you disagreed with a decision by management. What happened?

Reveals whether the candidate can speak up when they see a problem in the workplace.

Red flag: even if management still went ahead with their original decision, candidates should feel comfortable pointing out problems in the workplace. A red flag would be if the candidate noticed an issue but chose to ignore it.

15. Tell me about a time you tried to solve a problem but ended up making it worse. What happened?

This is a great question to learn more about the candidate's personality and problem-solving skills. It tests honesty and whether the candidate was able to incorporate what they learned into future decisions.

Red flags: the candidate claims they have never made a problem worse, or they've never thought about how they could learn from their mistakes.

Additional Resources:

  • Common interview questions .
  • Situational interview questions .
  • Cultural fit interview questions .
  • Stress interview questions .
  • Emotional intelligence interview questions .
  • Illegal interview questions .
  • Behavioral interview questions .
  • Personality interview questions .

What are problem-solving interview questions?

Problem-solving interview questions are those that test a candidate's ability to identify potential issues, obstacles, or opportunities for improvement, and then implement solutions accordingly.

Why do hiring managers ask problem-solving interview questions?

Problem-solving interview questions help determine how a candidate approaches problems in their professional and personal lives. Problems — however small — are bound to occur in the workplace, and hiring managers want to be sure that candidates are equipped to address them successfully.

What are some examples of problem-solving interview questions?

  • What is your troubleshooting process?
  • How do you decide when a different problem-solving approach is needed?
  • What was your biggest work-related problem, and how did you resolve it?
  • What do you do when you cannot seem to find an effective solution to a problem?
  • Describe a time when you disagreed with a decision by management. What happened?

What is the best way to answer a problem-solving question in an interview?

Think about what the interviewer is trying to learn and direct your response accordingly. Provide a comprehensive answer and be sure to explain your reasoning.

Related Articles:

50 most common interview questions, how to interview candidates, star method, pre-screening interviews, how an open interview works.

Vervoe logo

10 min read

10 Best Problem Solving Interview Questions to Hire Top Engineer Talent

top 10 problem solving interview questions

Emily Heaslip

test skills

Recent articles

Members of a Company’s Legal Team in a Meeting

Navigating Compliance and Regulations in Pre-Employment Screening with Vervoe

Hiring team interviewing a candidate in the office

Skills Testing Unveiled: Industry-Specific Insights for Optimal Hiring

Office man wearing headphones and holding an iPad

Navigating the Future: Pre-Employment Screening Trends in 2024

When considering the strengths and weaknesses of new talent, there's a reason why emotional intelligence is high on the list of in-demand soft skills at work.

How To Hire For Emotional Intelligence

manager in usa company discussing upskilling strategy with employee

Is Upskilling Staff An Effective Employee Retention Strategy?

Can skills-based hiring boost gender equality and help to close the gender gap?

3 Ways Skills-Based Hiring Can Combat The Gender Gap

Engaged candidate going through an immersive take-home assessment

6 Ways To Make Candidates Love Take Home Assignments 

A salesperson that is good at handling objections

5 Issues When Hiring Salespeople And How To Solve Them 

successful salespeople hired through skills-based hiring

Sales Account Executive vs Sales Account Manager – Which Is The Right Hire For You?

An employee selected using Vervoe's skills-based hiring platform

The Real Cost Of Training A New Hire

Similar articles you may be interested in​.

Members of a Company’s Legal Team in a Meeting

Pre-employment screening is vital for organizations looking to hire talent with the required skills and personality for an open position.

top 10 problem solving interview questions

The talent market today is quite competitive, both in terms of candidate skill and experience. As such, during recruitment, you

February 20, 2024

Office man wearing headphones and holding an iPad

Recruitment practices have changed significantly over the years. With time, new pre-employment screening trends have come into play and made

February 5, 2024

  • Assessment Library
  • Request Demo
  • Assessment Validity
  • Compare Vervoe
  • Employer Support
  • Candidate Support
  • Terms of Use
  • Privacy Policy

GDPR Compliant and ISO 27001

Copyright © 2024 All Rights Reserved by Vervoe

This website uses cookies 🍪

Privacy overview.

  • Brain Teasers
  • Christmas Riddles
  • Funny Riddles
  • Interesting Riddles
  • Mathematical Riddles
  • Animal Riddles

Logical Puzzles

  • Mathematical Puzzles

Rubik's Cube

  • Aptitude-Puzzles
  • Top 100 Puzzles
  • Puzzles Quiz

Mathematical/Analytical Puzzle

  • Puzzle 1 | (How to Measure 45 minutes using two identical wires?)
  • Puzzle 2 | (Find the ages of daughters)
  • Puzzle 3 | (Calculate total distance travelled by bee)
  • Puzzle 6 | (Monty Hall problem)
  • Puzzle 16 | (100 Doors)
  • Puzzle 18 | (Torch and Bridge)
  • Puzzle | Set 35 (2 Eggs and 100 Floors)
  • Puzzle 12 | (Maximize probability of White Ball)
  • Puzzle 27 | (Hourglasses Puzzle)
  • Puzzle 17 | (Ratio of Boys and Girls in a Country where people want only boys)
  • Puzzle 29 | (Car Wheel Puzzle)
  • Puzzle 22 | (Maximum Chocolates)
  • Puzzle 28 | (Newspaper Puzzle)
  • Puzzle 33 | ( Rs 500 Note Puzzle )
  • Puzzle 39 | (100 coins puzzle)
  • Puzzle 44 | Girl or Boy
  • Puzzle 26 | (Know Average Salary without Disclosing Individual Salaries)
  • Puzzle 37 | (Maximum run in cricket)
  • Puzzle 32| (Completion of Task)
  • Puzzle 40 | (Find missing Row in Excel)
  • Four People on a Rickety Bridge
  • Puzzle | Man fell in well Puzzle
  • Puzzle | 50 red marbles and 50 blue marbles
  • Puzzle | Bag of Coins
  • Puzzle | Find the last ball to remain after the entire process
  • Puzzle | 10 identical bottles of pills
  • Hungry Worm and Old Tree Riddle | Puzzle
  • Puzzle 85 | Chain Link Puzzle
  • Interview Puzzle | The shopkeeper and the lady who made a purchase of Rs 200 with fake note
  • Puzzle | Snail and Wall
  • Puzzle 45 | Gem in Pockets
  • Pizza Puzzle
  • Puzzle 49 | King and his Elephants
  • Puzzle | Find the box which contains Box of 11 gm Cigarettes
  • Puzzle | How much he had initially?
  • Puzzle | Minimum planes to go around the world
  • Puzzle | Six colored cube
  • Puzzle 9 | (Find the fastest 3 horses)
  • Puzzle 5 | (Finding the Injection for Anesthesia)
  • Puzzle 4 | (Pay an employee using a gold rod of 7 units ?)
  • Puzzle 7 | (3 Bulbs and 3 Switches)
  • Puzzle 15 | (Camel and Banana Puzzle)
  • Puzzle 8 | (Find the Jar with contaminated pills)
  • Puzzle 10 | (A Man with Medical Condition and 2 Pills)
  • Puzzle 13 | (100 Prisoners with Red/Black Hats)
  • Puzzle 24 | (10 Coins Puzzle)
  • Puzzle 14 | (Strategy for a 2 Player Coin Game)
  • Puzzle 19 | (Poison and Rat)
  • Puzzle 20 | (5 Pirates and 100 Gold Coins)
  • Puzzle 31 | (Minimum cut Puzzle)
  • Puzzle 34 | (Prisoner and Policeman Puzzle)
  • Puzzle 36 | (Matchstick Puzzle)
  • Missionaries and Cannibals
  • Puzzle 41 | (Guess Color of Hat)
  • Puzzle 43 | Muddy Heads
  • Puzzle | Heaven and Hell
  • Puzzle | Mislabeled Jars
  • Puzzle | 8 balls problem
  • Puzzle 51| Cheryl’s Birthday Puzzle and Solution
  • Puzzle | Measure 4L using given 3 buckets
  • Puzzle | 3 Priests and 3 devils Puzzle
  • Puzzle | Farmer, Goat, Wolf and Cabbage
  • Puzzle | Water Jug Problem
  • Puzzle | Blind man and Pills
  • Puzzle | The Burning Candles
  • Birthday Puzzle
  • Puzzle | Rat and Poisonous Milk Bottles
  • Measuring 6L water from 4L and 9L buckets
  • Puzzle | Six Houses P, Q, R, S, T, and U
  • Melting Candles | Puzzle
  • Puzzle 47 | Red Hat vs Blue Hat
  • Puzzle | Find the Culprit
  • Puzzle 54 | Fill the Jug
  • Puzzle 46 | Rich or Poor
  • Puzzle | Light all the bulbs
  • Puzzle | Distribute the Water
  • Puzzle 50 | The Boat Wreckage
  • Puzzle | Weight of Heavy Ball
  • Puzzle | Guess the bit string

Arrangement Puzzles

  • Puzzle 11 | ( 1000 Coins and 10 Bags )
  • Puzzle 23 | (Days of month using 2 dice)
  • Puzzle 38 | (Tic Tac Toe Puzzle)
  • Puzzle 30 | (Last Palindrome Date Before 10/02/2001)
  • Puzzle 42 | (Placing the numbers)
  • Puzzle | 10 Balls in 5 Lines
  • Puzzle | (Round table coin game)
  • Puzzle | Place numbers 1 to 9 in a Circle such that sum of every triplet in straight line is 15

Shape based Puzzles

  • Puzzle 21 | (3 Ants and Triangle)
  • Puzzle | 3 cuts to cut round cake into 8 equal pieces
  • Puzzle 25 | (Chessboard and dominos)
  • Puzzle | Three Squares
  • Puzzle | Maximum pieces that can be cut from a Circle using 6 straight lines
  • Puzzle | Splitting a Cake with a Missing Piece in two equal portion
  • Puzzle 48 | Rectangular Cardboard
  • Puzzle | Dividing a Square into N smaller squares
  • Algorithm to solve Rubik's Cube
  • Rubik's Cube Facts and Questions
  • 20 Challenging Brain Teasers with Answers

Crossword Puzzle

  • Crossword Puzzle Of The Week #1 (for DSA)
  • Crossword Puzzle Of The Week #2 (for Computer Science and Applications)
  • Crossword Puzzle Of The Week #3 (for Database and Queries)
  • Crossword Puzzle Of The Week #4 (for Object Oriented Programming)
  • Crossword Puzzle Of The Week #5 (for Operating System)

Top 100 Puzzles Asked In Interviews

Puzzles are asked in Interviews to check our problem-solving skills. Here we are providing you with the top 100 puzzles that are asked in Interviews. The main aim of puzzles is entertainment. Puzzles can be of many types:- picture puzzles, logical puzzles, mathematical puzzles, etc. It is very helpful for the development of young minds and growth. The solver of a puzzle must arrive at the correct answer, or answers, by thinking or putting pieces together in a logical way.

Below is the list of the top 100 puzzles that are asked in Interviews:

Logical Puzzles:

Mathematical and analytical puzzles:, arrangement puzzles:, shape puzzles:, other puzzles:, conclusion:  .

Puzzles are very helpful to improve logical thinking day by day.  Start practicing puzzles to crack interviews. These days puzzles are asked too frequently in top product-based companies. By solving the above puzzles you are enough prepared to solve the similar type of puzzles asked in your upcoming interviews.

Please Login to comment...

  • 10 Best Free Code Learning Apps for Android in 2024
  • 5 Best AI Tools for Plagiarism Detection 2024
  • 10 Best iMovie Alternatives in 2024
  • 10 Best AI Tools for Sentiment Analysis
  • 30 OOPs Interview Questions and Answers (2024)

Improve your Coding Skills with Practice

 alt=

What kind of Experience do you want to share?

IMAGES

  1. 10 Problem-Solving Interview Questions to Hire the Best Candidates

    top 10 problem solving interview questions

  2. 20 Best Problem-Solving Interview Questions To Ask Candidates

    top 10 problem solving interview questions

  3. 8 Problem-Solving Interview Questions You Should Ask

    top 10 problem solving interview questions

  4. 10 problem-solving interview questions to find top talent

    top 10 problem solving interview questions

  5. 20 Best Problem-Solving Interview Questions To Ask Candidates

    top 10 problem solving interview questions

  6. Problem-Solving Interview Questions And Answers (With Examples)

    top 10 problem solving interview questions

VIDEO

  1. Problem-solving theory

  2. Lecture 10 Problem Solving

  3. Lesson 3

  4. JS Problem Solving Questions 01

  5. 10 Problem-Solving Mastery: Turn Challenges into Triumphs #shorts

  6. The Legendary Interview Question Elon Asked Engineers

COMMENTS

  1. Top 20 Problem Solving Interview Questions (Example Answers Included)

    MIKE'S TIP: When you're answering this question, quantify the details. This gives your answer critical context and scale, showcasing the degree of challenge and strength of the accomplishment. That way, your answer is powerful, compelling, and, above all, thorough. 2. Describe a time where you made a mistake.

  2. 8 Common Problem-Solving Interview Questions and Answers

    Problem-solving interview questions are questions that employers ask related to the candidate's ability to gather data, analyze a problem, weigh the pros and cons and reach a logical decision. Also known as analytical skills interview questions, these questions will often focus on specific instances when the candidate analyzed a situation or ...

  3. Top 20 Problem Solving Interview Questions & Answers

    8. Detail how you've handled a scenario where team members disagreed on the solution to a problem. Navigating team disagreements can reflect deeper dynamics such as power struggles, communication breakdowns, or diverse perspectives. This question helps understand how a candidate resolves conflicts and builds consensus.

  4. 10 Proven Problem-solving Interview Questions [+Answers]

    Problem-solving interview questions show how candidates: Approach complex issues. Analyze data to understand the root of the problem. Perform under stressful and unexpected situations. React when their beliefs are challenged. Identify candidates who are results-oriented with interview questions that assess problem-solving skills. Look for ...

  5. 15 Common Problem-Solving Interview Questions

    Here are a few examples of technical problem-solving questions: 1. Mini-Max Sum. This well-known challenge, which asks the interviewee to find the maximum and minimum sum among an array of given numbers, is based on a basic but important programming concept called sorting, as well as integer overflow.

  6. 10 Problem-Solving Interview Questions [Updated 2024]

    What to look for in an answer: Understands problem-solving skills. Creative thinking. Communicates ideas well. Example: "In my opinion, creative thinking, determination, reasoning and decisive action are all qualities that good problem-solvers have.

  7. Get better hires with these 10 problem-solving interview questions

    Frame questions in a way that elicits real-world examples from the candidates. Behavioral questions prompt candidates to share past experiences, giving you insights into their problem-solving approach. 5. Combine problem-solving questions with talent assessment tests. Consider supplementing problem-solving questions with talent assessment tests.

  8. Top 10 Problem Solving Interview Questions You May Be Asked

    3. Describe the result of a recent problem you solved. For this question, the interviewer is looking to understand the impact you've had on solving problems and how important the problems you've described are. The bigger the impact the better the example. 4.

  9. Top 10+ Problem-Solving Interview Questions

    3) Examples of Problem-Solving Interview Questions and answers. a) Scenario 1: Dealing with team conflict. b) Scenario 2: Handling a challenging project. c) Scenario 3: Prioritising tasks under tight deadlines. d) Scenario 4: Implementing innovative solutions. e) Scenario 5: Overcoming resource constraints.

  10. Top 15 Problem Solving Interview Questions and Answers

    Ask Clarifying Questions: Seek clarification on any ambiguous aspects of the case. Brainstorm Solutions: Generate multiple potential solutions. Analyze Options: Evaluate the pros and cons of each solution. Recommend a Course of Action: Select the best solution and provide a rationale.

  11. Problem-Solving Interview Questions And Answers (With Examples)

    Problem-solving questions are used to focus on a candidates past experience with managing conflicts and overcoming obstacles in the workplace. When answering these questions, be sure to make your answer relevant to the position that you are applying to and be honest about your strengths and weaknesses. Be sure to provide examples from previous ...

  12. 10 problem-solving interview questions to find top talent

    1. What they are willing to share about a previous employer. 2. What they consider to be a big problem. 3. How they problem solve. You want a candidate to be appropriate when discussing their current (or former role) and be positive. Of course what constitutes a big problem is relative, but you should be wary of candidates that sound like they ...

  13. Top 10 Problem Solving Position Interview Questions and Answers

    The Problem Solving position is responsible for identifying, analyzing, and solving problems that occur within an organization. This role is crucial for eliminating obstacles and ensuring efficiency. Tasks may include creating processes for problem identification, monitoring and analyzing metrics to identify areas of improvement, and developing ...

  14. Top 10 Problem Solving Interview Questions

    In conclusion, problem solving interview questions are an essential part of the hiring process. They help to assess a candidate's ability to think critically and solve complex problems. Every hiring manager should use the top 10 problem solving interview questions to get a better understanding of the candidate's skills and abilities.

  15. Top 20 Problem Solving Skills Interview Questions & Answers

    Common Problem Solving Skills Interview Questions. 1. Describe a situation where you had to solve a problem with no obvious solution. Having strong problem-solving skills is crucial in many job roles, particularly in positions where unexpected challenges are common.

  16. Problem-Solving Interview Questions

    Problem-solving interview questions are designed to test a candidate's ability to identify obstacles, potential issues, or key opportunities, and then implement effective solutions accordingly. Our collection of problem-solving interview questions includes explanations and red flags to look out for during an interview. ... Top candidates will ...

  17. Problem-Solving Questions You Should Prepare for Your Next Interview

    Common problem-solving questions and answers. Every job requires problem-solving on some level, so you can expect at least one job interview question to ask about those skills. Here are a few common problem-solving interview questions to practice: 1. Give us an example of when you faced an unexpected challenge at work.

  18. 10 Problem-Solving Interview Questions (With Example Answers)

    Here you will find frequently asked questions about problem-solving interview questions and example answers: 1. Can you describe how you solve a problem? Hiring managers may ask this question to identify your problem-solving process. Ensure your answer explains some of the key elements of problem-solving mentioned above.

  19. 10 Best Problem Solving Interview Questions to Hire Top ...

    As a result, it's best to use the problem-solving interview and coding challenge for different purposes. Use a technical skills assessment to: Test a programming language. Ask data structure-based questions. Set coding questions.

  20. Problem-Solving Interview Questions: How-to + Examples

    To put these skills to the test, recruiters use "problem-solving" job interview questions, also known as analytical questions. Here are some common ones: Tell me about a situation where you had to solve a difficult problem. Give me a specific example of a time when you used good judgment and logic in solving a problem.

  21. 10 Problem Solving Interview Questions To Hire the Best Candidates

    Encourage your candidate to draw on past experiences and successes as well. The problem solving approach also includes a person's attitude towards an issue. Consider elements such as cautiousness, incentive, and reliance on external factors. 2.

  22. Top 20 Creative Problem Solving Interview Questions & Answers

    This experience reinforced the value of interdisciplinary collaboration and iterative experimentation in creative problem-solving.". 2. Describe your process for generating innovative ideas under tight deadlines. When under pressure, the ability to harness creativity systematically is crucial, especially in creative roles.

  23. How to Showcase Your Problem-Solving Skills in an Interview

    Problem-solving skills are essential for any workforce management role, as you need to handle complex situations, optimize resources, and find solutions that meet the needs of your clients ...

  24. Top 100 Puzzles Asked In Interviews

    Puzzles are asked in Interviews to check our problem-solving skills. Here we are providing you with the top 100 puzzles that are asked in Interviews. The main aim of puzzles is entertainment. Puzzles can be of many types:- picture puzzles, logical puzzles, mathematical puzzles, etc.

  25. Top 50 Behavioral Interview Questions and Sample Answers

    An exclusive list of the Top Behavioral Interview Questions with answers. This list will help you to answer any behavioral question in a much professional way ... Communication, Problem-Solving, Team Work, Personal Stress and Adaptability. Q #18) Tell us about a time you did not get along with a coworker and how you dealt with it. Provide ...

  26. 15 Offbeat Interview Questions Candidates Should Prepare To Answer

    5. 'What did you learn from failure?' "Talk to me about a time you have failed. What did you learn from it?" With the rise of AI and technology across all fields, organizations are looking for ...