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What Is Creative Problem-Solving & Why Is It Important?

Business team using creative problem-solving

  • 01 Feb 2022

One of the biggest hindrances to innovation is complacency—it can be more comfortable to do what you know than venture into the unknown. Business leaders can overcome this barrier by mobilizing creative team members and providing space to innovate.

There are several tools you can use to encourage creativity in the workplace. Creative problem-solving is one of them, which facilitates the development of innovative solutions to difficult problems.

Here’s an overview of creative problem-solving and why it’s important in business.

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What Is Creative Problem-Solving?

Research is necessary when solving a problem. But there are situations where a problem’s specific cause is difficult to pinpoint. This can occur when there’s not enough time to narrow down the problem’s source or there are differing opinions about its root cause.

In such cases, you can use creative problem-solving , which allows you to explore potential solutions regardless of whether a problem has been defined.

Creative problem-solving is less structured than other innovation processes and encourages exploring open-ended solutions. It also focuses on developing new perspectives and fostering creativity in the workplace . Its benefits include:

  • Finding creative solutions to complex problems : User research can insufficiently illustrate a situation’s complexity. While other innovation processes rely on this information, creative problem-solving can yield solutions without it.
  • Adapting to change : Business is constantly changing, and business leaders need to adapt. Creative problem-solving helps overcome unforeseen challenges and find solutions to unconventional problems.
  • Fueling innovation and growth : In addition to solutions, creative problem-solving can spark innovative ideas that drive company growth. These ideas can lead to new product lines, services, or a modified operations structure that improves efficiency.

Design Thinking and Innovation | Uncover creative solutions to your business problems | Learn More

Creative problem-solving is traditionally based on the following key principles :

1. Balance Divergent and Convergent Thinking

Creative problem-solving uses two primary tools to find solutions: divergence and convergence. Divergence generates ideas in response to a problem, while convergence narrows them down to a shortlist. It balances these two practices and turns ideas into concrete solutions.

2. Reframe Problems as Questions

By framing problems as questions, you shift from focusing on obstacles to solutions. This provides the freedom to brainstorm potential ideas.

3. Defer Judgment of Ideas

When brainstorming, it can be natural to reject or accept ideas right away. Yet, immediate judgments interfere with the idea generation process. Even ideas that seem implausible can turn into outstanding innovations upon further exploration and development.

4. Focus on "Yes, And" Instead of "No, But"

Using negative words like "no" discourages creative thinking. Instead, use positive language to build and maintain an environment that fosters the development of creative and innovative ideas.

Creative Problem-Solving and Design Thinking

Whereas creative problem-solving facilitates developing innovative ideas through a less structured workflow, design thinking takes a far more organized approach.

Design thinking is a human-centered, solutions-based process that fosters the ideation and development of solutions. In the online course Design Thinking and Innovation , Harvard Business School Dean Srikant Datar leverages a four-phase framework to explain design thinking.

The four stages are:

The four stages of design thinking: clarify, ideate, develop, and implement

  • Clarify: The clarification stage allows you to empathize with the user and identify problems. Observations and insights are informed by thorough research. Findings are then reframed as problem statements or questions.
  • Ideate: Ideation is the process of coming up with innovative ideas. The divergence of ideas involved with creative problem-solving is a major focus.
  • Develop: In the development stage, ideas evolve into experiments and tests. Ideas converge and are explored through prototyping and open critique.
  • Implement: Implementation involves continuing to test and experiment to refine the solution and encourage its adoption.

Creative problem-solving primarily operates in the ideate phase of design thinking but can be applied to others. This is because design thinking is an iterative process that moves between the stages as ideas are generated and pursued. This is normal and encouraged, as innovation requires exploring multiple ideas.

Creative Problem-Solving Tools

While there are many useful tools in the creative problem-solving process, here are three you should know:

Creating a Problem Story

One way to innovate is by creating a story about a problem to understand how it affects users and what solutions best fit their needs. Here are the steps you need to take to use this tool properly.

1. Identify a UDP

Create a problem story to identify the undesired phenomena (UDP). For example, consider a company that produces printers that overheat. In this case, the UDP is "our printers overheat."

2. Move Forward in Time

To move forward in time, ask: “Why is this a problem?” For example, minor damage could be one result of the machines overheating. In more extreme cases, printers may catch fire. Don't be afraid to create multiple problem stories if you think of more than one UDP.

3. Move Backward in Time

To move backward in time, ask: “What caused this UDP?” If you can't identify the root problem, think about what typically causes the UDP to occur. For the overheating printers, overuse could be a cause.

Following the three-step framework above helps illustrate a clear problem story:

  • The printer is overused.
  • The printer overheats.
  • The printer breaks down.

You can extend the problem story in either direction if you think of additional cause-and-effect relationships.

4. Break the Chains

By this point, you’ll have multiple UDP storylines. Take two that are similar and focus on breaking the chains connecting them. This can be accomplished through inversion or neutralization.

  • Inversion: Inversion changes the relationship between two UDPs so the cause is the same but the effect is the opposite. For example, if the UDP is "the more X happens, the more likely Y is to happen," inversion changes the equation to "the more X happens, the less likely Y is to happen." Using the printer example, inversion would consider: "What if the more a printer is used, the less likely it’s going to overheat?" Innovation requires an open mind. Just because a solution initially seems unlikely doesn't mean it can't be pursued further or spark additional ideas.
  • Neutralization: Neutralization completely eliminates the cause-and-effect relationship between X and Y. This changes the above equation to "the more or less X happens has no effect on Y." In the case of the printers, neutralization would rephrase the relationship to "the more or less a printer is used has no effect on whether it overheats."

Even if creating a problem story doesn't provide a solution, it can offer useful context to users’ problems and additional ideas to be explored. Given that divergence is one of the fundamental practices of creative problem-solving, it’s a good idea to incorporate it into each tool you use.

Brainstorming

Brainstorming is a tool that can be highly effective when guided by the iterative qualities of the design thinking process. It involves openly discussing and debating ideas and topics in a group setting. This facilitates idea generation and exploration as different team members consider the same concept from multiple perspectives.

Hosting brainstorming sessions can result in problems, such as groupthink or social loafing. To combat this, leverage a three-step brainstorming method involving divergence and convergence :

  • Have each group member come up with as many ideas as possible and write them down to ensure the brainstorming session is productive.
  • Continue the divergence of ideas by collectively sharing and exploring each idea as a group. The goal is to create a setting where new ideas are inspired by open discussion.
  • Begin the convergence of ideas by narrowing them down to a few explorable options. There’s no "right number of ideas." Don't be afraid to consider exploring all of them, as long as you have the resources to do so.

Alternate Worlds

The alternate worlds tool is an empathetic approach to creative problem-solving. It encourages you to consider how someone in another world would approach your situation.

For example, if you’re concerned that the printers you produce overheat and catch fire, consider how a different industry would approach the problem. How would an automotive expert solve it? How would a firefighter?

Be creative as you consider and research alternate worlds. The purpose is not to nail down a solution right away but to continue the ideation process through diverging and exploring ideas.

Which HBS Online Entrepreneurship and Innovation Course is Right for You? | Download Your Free Flowchart

Continue Developing Your Skills

Whether you’re an entrepreneur, marketer, or business leader, learning the ropes of design thinking can be an effective way to build your skills and foster creativity and innovation in any setting.

If you're ready to develop your design thinking and creative problem-solving skills, explore Design Thinking and Innovation , one of our online entrepreneurship and innovation courses. If you aren't sure which course is the right fit, download our free course flowchart to determine which best aligns with your goals.

what is creative in problem solving

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Creative Problem Solving

Finding innovative solutions to challenges.

By the Mind Tools Content Team

what is creative in problem solving

Imagine that you're vacuuming your house in a hurry because you've got friends coming over. Frustratingly, you're working hard but you're not getting very far. You kneel down, open up the vacuum cleaner, and pull out the bag. In a cloud of dust, you realize that it's full... again. Coughing, you empty it and wonder why vacuum cleaners with bags still exist!

James Dyson, inventor and founder of Dyson® vacuum cleaners, had exactly the same problem, and he used creative problem solving to find the answer. While many companies focused on developing a better vacuum cleaner filter, he realized that he had to think differently and find a more creative solution. So, he devised a revolutionary way to separate the dirt from the air, and invented the world's first bagless vacuum cleaner. [1]

Creative problem solving (CPS) is a way of solving problems or identifying opportunities when conventional thinking has failed. It encourages you to find fresh perspectives and come up with innovative solutions, so that you can formulate a plan to overcome obstacles and reach your goals.

In this article, we'll explore what CPS is, and we'll look at its key principles. We'll also provide a model that you can use to generate creative solutions.

About Creative Problem Solving

Alex Osborn, founder of the Creative Education Foundation, first developed creative problem solving in the 1940s, along with the term "brainstorming." And, together with Sid Parnes, he developed the Osborn-Parnes Creative Problem Solving Process. Despite its age, this model remains a valuable approach to problem solving. [2]

The early Osborn-Parnes model inspired a number of other tools. One of these is the 2011 CPS Learner's Model, also from the Creative Education Foundation, developed by Dr Gerard J. Puccio, Marie Mance, and co-workers. In this article, we'll use this modern four-step model to explore how you can use CPS to generate innovative, effective solutions.

Why Use Creative Problem Solving?

Dealing with obstacles and challenges is a regular part of working life, and overcoming them isn't always easy. To improve your products, services, communications, and interpersonal skills, and for you and your organization to excel, you need to encourage creative thinking and find innovative solutions that work.

CPS asks you to separate your "divergent" and "convergent" thinking as a way to do this. Divergent thinking is the process of generating lots of potential solutions and possibilities, otherwise known as brainstorming. And convergent thinking involves evaluating those options and choosing the most promising one. Often, we use a combination of the two to develop new ideas or solutions. However, using them simultaneously can result in unbalanced or biased decisions, and can stifle idea generation.

For more on divergent and convergent thinking, and for a useful diagram, see the book "Facilitator's Guide to Participatory Decision-Making." [3]

Core Principles of Creative Problem Solving

CPS has four core principles. Let's explore each one in more detail:

  • Divergent and convergent thinking must be balanced. The key to creativity is learning how to identify and balance divergent and convergent thinking (done separately), and knowing when to practice each one.
  • Ask problems as questions. When you rephrase problems and challenges as open-ended questions with multiple possibilities, it's easier to come up with solutions. Asking these types of questions generates lots of rich information, while asking closed questions tends to elicit short answers, such as confirmations or disagreements. Problem statements tend to generate limited responses, or none at all.
  • Defer or suspend judgment. As Alex Osborn learned from his work on brainstorming, judging solutions early on tends to shut down idea generation. Instead, there's an appropriate and necessary time to judge ideas during the convergence stage.
  • Focus on "Yes, and," rather than "No, but." Language matters when you're generating information and ideas. "Yes, and" encourages people to expand their thoughts, which is necessary during certain stages of CPS. Using the word "but" – preceded by "yes" or "no" – ends conversation, and often negates what's come before it.

How to Use the Tool

Let's explore how you can use each of the four steps of the CPS Learner's Model (shown in figure 1, below) to generate innovative ideas and solutions.

Figure 1 – CPS Learner's Model

what is creative in problem solving

Explore the Vision

Identify your goal, desire or challenge. This is a crucial first step because it's easy to assume, incorrectly, that you know what the problem is. However, you may have missed something or have failed to understand the issue fully, and defining your objective can provide clarity. Read our article, 5 Whys , for more on getting to the root of a problem quickly.

Gather Data

Once you've identified and understood the problem, you can collect information about it and develop a clear understanding of it. Make a note of details such as who and what is involved, all the relevant facts, and everyone's feelings and opinions.

Formulate Questions

When you've increased your awareness of the challenge or problem you've identified, ask questions that will generate solutions. Think about the obstacles you might face and the opportunities they could present.

Explore Ideas

Generate ideas that answer the challenge questions you identified in step 1. It can be tempting to consider solutions that you've tried before, as our minds tend to return to habitual thinking patterns that stop us from producing new ideas. However, this is a chance to use your creativity .

Brainstorming and Mind Maps are great ways to explore ideas during this divergent stage of CPS. And our articles, Encouraging Team Creativity , Problem Solving , Rolestorming , Hurson's Productive Thinking Model , and The Four-Step Innovation Process , can also help boost your creativity.

See our Brainstorming resources within our Creativity section for more on this.

Formulate Solutions

This is the convergent stage of CPS, where you begin to focus on evaluating all of your possible options and come up with solutions. Analyze whether potential solutions meet your needs and criteria, and decide whether you can implement them successfully. Next, consider how you can strengthen them and determine which ones are the best "fit." Our articles, Critical Thinking and ORAPAPA , are useful here.

4. Implement

Formulate a plan.

Once you've chosen the best solution, it's time to develop a plan of action. Start by identifying resources and actions that will allow you to implement your chosen solution. Next, communicate your plan and make sure that everyone involved understands and accepts it.

There have been many adaptations of CPS since its inception, because nobody owns the idea.

For example, Scott Isaksen and Donald Treffinger formed The Creative Problem Solving Group Inc . and the Center for Creative Learning , and their model has evolved over many versions. Blair Miller, Jonathan Vehar and Roger L. Firestien also created their own version, and Dr Gerard J. Puccio, Mary C. Murdock, and Marie Mance developed CPS: The Thinking Skills Model. [4] Tim Hurson created The Productive Thinking Model , and Paul Reali developed CPS: Competencies Model. [5]

Sid Parnes continued to adapt the CPS model by adding concepts such as imagery and visualization , and he founded the Creative Studies Project to teach CPS. For more information on the evolution and development of the CPS process, see Creative Problem Solving Version 6.1 by Donald J. Treffinger, Scott G. Isaksen, and K. Brian Dorval. [6]

Creative Problem Solving (CPS) Infographic

See our infographic on Creative Problem Solving .

what is creative in problem solving

Creative problem solving (CPS) is a way of using your creativity to develop new ideas and solutions to problems. The process is based on separating divergent and convergent thinking styles, so that you can focus your mind on creating at the first stage, and then evaluating at the second stage.

There have been many adaptations of the original Osborn-Parnes model, but they all involve a clear structure of identifying the problem, generating new ideas, evaluating the options, and then formulating a plan for successful implementation.

[1] Entrepreneur (2012). James Dyson on Using Failure to Drive Success [online]. Available here . [Accessed May 27, 2022.]

[2] Creative Education Foundation (2015). The CPS Process [online]. Available here . [Accessed May 26, 2022.]

[3] Kaner, S. et al. (2014). 'Facilitator′s Guide to Participatory Decision–Making,' San Francisco: Jossey-Bass.

[4] Puccio, G., Mance, M., and Murdock, M. (2011). 'Creative Leadership: Skils That Drive Change' (2nd Ed.), Thousand Oaks, CA: Sage.

[5] OmniSkills (2013). Creative Problem Solving [online]. Available here . [Accessed May 26, 2022].

[6] Treffinger, G., Isaksen, S., and Dorval, B. (2010). Creative Problem Solving (CPS Version 6.1). Center for Creative Learning, Inc. & Creative Problem Solving Group, Inc. Available here .

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What is creative problem-solving?

Creative problem-solving in action

Table of Contents

An introduction to creative problem-solving.

Creative problem-solving is an essential skill that goes beyond basic brainstorming . It entails a holistic approach to challenges, melding logical processes with imaginative techniques to conceive innovative solutions. As our world becomes increasingly complex and interconnected, the ability to think creatively and solve problems with fresh perspectives becomes invaluable for individuals, businesses, and communities alike.

Importance of divergent and convergent thinking

At the heart of creative problem-solving lies the balance between divergent and convergent thinking. Divergent thinking encourages free-flowing, unrestricted ideation, leading to a plethora of potential solutions. Convergent thinking, on the other hand, is about narrowing down those options to find the most viable solution. This dual approach ensures both breadth and depth in the problem-solving process.

Emphasis on collaboration and diverse perspectives

No single perspective has a monopoly on insight. Collaborating with individuals from different backgrounds, experiences, and areas of expertise offers a richer tapestry of ideas. Embracing diverse perspectives not only broadens the pool of solutions but also ensures more holistic and well-rounded outcomes.

Nurturing a risk-taking and experimental mindset

The fear of failure can be the most significant barrier to any undertaking. It's essential to foster an environment where risk-taking and experimentation are celebrated. This involves viewing failures not as setbacks but as invaluable learning experiences that pave the way for eventual success.

The role of intuition and lateral thinking

Sometimes, the path to a solution is not linear. Lateral thinking and intuition allow for making connections between seemingly unrelated elements. These 'eureka' moments often lead to breakthrough solutions that conventional methods might overlook.

Stages of the creative problem-solving process

The creative problem-solving process is typically broken down into several stages. Each stage plays a crucial role in understanding, addressing, and resolving challenges in innovative ways.

Clarifying: Understanding the real problem or challenge

Before diving into solutions, one must first understand the problem at its core. This involves asking probing questions, gathering data, and viewing the challenge from various angles. A clear comprehension of the problem ensures that effort and resources are channeled correctly.

Ideating: Generating diverse and multiple solutions

Once the problem is clarified, the focus shifts to generating as many solutions as possible. This stage champions quantity over quality, as the aim is to explore the breadth of possibilities without immediately passing judgment.

Developing: Refining and honing promising solutions

With a list of potential solutions in hand, it's time to refine and develop the most promising ones. This involves evaluating each idea's feasibility, potential impact, and any associated risks, then enhancing or combining solutions to maximize effectiveness.

Implementing: Acting on the best solutions

Once a solution has been honed, it's time to put it into action. This involves planning, allocating resources, and monitoring the results to ensure the solution is effectively addressing the problem.

Techniques for creative problem-solving

Solving complex problems in a fresh way can be a daunting task to start on. Here are a few techniques that can help kickstart the process:

Brainstorming

Brainstorming is a widely-used technique that involves generating as many ideas as possible within a set timeframe. Variants like brainwriting (where ideas are written down rather than spoken) and reverse brainstorming (thinking of ways to cause the problem) can offer fresh perspectives and ensure broader participation.

Mind mapping

Mind mapping is a visual tool that helps structure information, making connections between disparate pieces of data. It is particularly useful in organizing thoughts, visualizing relationships, and ensuring a comprehensive approach to a problem.

SCAMPER technique

SCAMPER stands for Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, and Reverse. This technique prompts individuals to look at existing products, services, or processes in new ways, leading to innovative solutions.

Benefits of creative problem-solving

Creative problem-solving offers numerous benefits, both at the individual and organizational levels. Some of the most prominent advantages include:

Finding novel solutions to old problems

Traditional problems that have resisted conventional solutions often succumb to creative approaches. By looking at challenges from fresh angles and blending different techniques, we can unlock novel solutions previously deemed impossible.

Enhanced adaptability in changing environments

In our rapidly evolving world, the ability to adapt is critical. Creative problem-solving equips individuals and organizations with the agility to pivot and adapt to changing circumstances, ensuring resilience and longevity.

Building collaborative and innovative teams

Teams that embrace creative problem-solving tend to be more collaborative and innovative. They value diversity of thought, are open to experimentation, and are more likely to challenge the status quo, leading to groundbreaking results.

Fostering a culture of continuous learning and improvement

Creative problem-solving is not just about finding solutions; it's also about continuous learning and improvement. By encouraging an environment of curiosity and exploration, organizations can ensure that they are always at the cutting edge, ready to tackle future challenges head-on.

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Creative Problem Solving Explained

what is creative in problem solving

Creative problem solving is based on the belief that everyone is creative and can enhance their creative abilities with discipline.

Creative problem solving is a deliberate approach to solving complex problems. While creativity is an innate part of creative problem solving, the process uses a variety of steps and strategies designed to bring to the table solutions that are actionable and effective.

It’s a proven approach to use innovative ideas and views of a problem to develop viable options that can be brought to bear on the challenge. It can also redefine the problem, coming at it from a new perspective that results in an effective solution.

It also has powerful applications for addressing your greatest workflow challenges. Using creative problem solving lets you identify, refine, iterate, and select the best options to improve workflows using new technologies like automation.

Fundamentals of Creative Problem Solving

Many people hear “creative problem solving” and think it’s about brainstorming answers. However, creative problem solving is about much more. Creative answers to problems do not just appear magically but are the result of deliberate processes.

To work well, creative problem solving is rooted in two assumptions:

  • Everyone is creative in some manner
  • You can learn and enhance someone’s creative abilities

Those are powerful assumptions. They help to dispel the idea that there are “creative types” and “noncreative types.” All participants can be empowered to engage in the process by supporting and reinforcing the innate presence of creativity.

Alex Osborn helped define and formalize the idea of creative problem solving. He believed that two types of thinking are critical to creative problem solving.

Convergent Thinking focuses on the norms of problem solving and focuses on finding a singular solution that's well defined. Divergent Thinking is the opposite, with multiple options being considered after fostering creativity as part of the problem solving process.

Both play a role and have value in problem solving. Typically, both are used as part of the process.

For example, divergent thinking can create multiple ideas for possible solutions. Convergent thinking can whittle those down to a few or one idea to implement.

Principles of Creative Problem Solving

Here is a closer look at some key tenets of creative problem solving.

Reframe the Problem as a Question

Begin by restating the problem as a question or series of open-ended questions. The problem becomes more approachable with multiple possibilities available, and participants can be invited into the process.

By contrast, problems presented as declarative statements are often met by silence. These statements often lead to a limited response or no response at all.

There's a shift when asked as a question rather than a statement. The challenge is not an obstacle but rather an opportunity to solve. It opens the door to brainstorming and ideation.

Suspend Judgment

All too often, ideas that are generated in problem solving spaces are quickly dismissed. This instantaneous judgment has short- and long-term impacts.

First, it immediately dismisses the presented idea and the presenter. What’s more, the dismissal can have a chilling effect on others, stymieing the idea generation process.

There’s a time when judging presented ideas – when convergent thinking is at play. In the beginning, immediate judgment should be suspended.

Even the most implausible ideas presented at the beginning of the process may play a role later as long as they are still considered viable. If poisoned early in the process, they will unlikely be given any value later.

‘Yes, And’ Instead of ‘No, But’

The word “no” can have a similarly stifling effect on the creative problem solving work. "But," whether preceded by "yes” or "no," can close the conversation. It acts to negate everything that has come before.

You can create and maintain a more positive, encouraging tone using "yes, and" language instead of "no, but" language.

More positive language helps build on previously generated ideas. It creates an additive approach to the process instead of a dismissive one.

One Approach to Creative Problem Solving

Having a clearly defined approach to solving problems helps participants understand the scope and scale of the work. While multiple approaches can be used, here is one way to frame the engagement.

1. Clarify the Problem

The most critical step to creative problem solving is identifying and articulating the problem or goal. While it may appear to be easy to do so, often, what people think the problem is is not the true problem.

The critical step is to break down the problem, analyze it and understand the core issue.

One approach is to use the "five whys." Start by asking yourself, "Why is this a problem?" Once you have the answer, ask, "Why else?" four more times.

This iterative process can often refine and revise to unearth the true issue that needs to be addressed. You can ask other questions to further refine, such as:

  • Why is this problem important to us?
  • What is stopping us from solving this problem?
  • Where will we be differently 6-12 months after solving the problem?

2. Define Evaluation Criteria

The creative problem solving process is likely to generate many potential ideas. It’s important to establish the process by which the ideas will be evaluated and, if selected, deployed.

These processes may have important factors, such as budget, staffing and time. The process needs to address what you seek to accomplish, avoid and act on. The process should be articulated to the participants in the problem solving and those affected by the outcomes.

3. Research the Problem

You want a clear understanding of the problem, which may require lots or a little research. Understand the common problem, how others may deal with it, and potential solutions.

4. Develop Creative Challenges

Once the problem is articulated and researched, it’s time to frame them. “Creative challenges” are simple and brief, question-based concepts. For example, "How can we …" or “What would it mean if …" These challenges will form the basis of your problem solving. They should be broadly focused and not include any evaluation criteria.

5. Create Ideas

Idea generation is what most people envision when they think of brainstorming or solving problems.

Start by taking just one of the creative challenges. Give yourself or the team some time to build at least 50 ideas. That may seem like a lot, but it can spark conversation and construction.

The ideas may or may not solve the presented challenge. By capturing them on paper or a computer (many programs support idea generation), you can have them readily available to organize, expand on, evaluate, and flesh out.

Be sure to use the following rules in this stage:

  • Write down every idea
  • Ensure no one critiques presented ideas
  • Don’t stop until you’ve reached 50
  • Present the full list of ideas and then ask if anyone has anything else to add
  • If you have time, sleep on the ideas and return the next day. Try to add 25 more.

6. Sort and Assess Ideas

Take a break and reconvene to look at the ideas using the evaluation criteria. Combine ideas, then use the evaluation criteria to whittle down the list.

Some ideas may be implementable immediately. Others may need further analysis to prioritize.

7. Create a Plan

When you have your shortlist, create an action plan that outlines the steps necessary to implement the ideas. By breaking down the ideas into actionable steps, you’ll be better able to put them into play and see the results.

Problem Solving Your Workflows

When it comes to coming up with creative answers to your workflow problems, we have a variety of resources for you listed below. In addition, we're always interested in providing objective, experienced ideas through our Customer Success and Services teams.

  • Reframe Your Business Processes
  • Process Redesign Tips
  • What is Business Process Re-Engineering?
  • Process Improvement Examples
  • https://online.hbs.edu/blog/post/what-is-creative-problem-solving
  • https://www.mindtools.com/a2j08rt/creative-problem-solving
  • https://www.creativeeducationfoundation.org/what-is-cps/
  • https://innovationmanagement.se/2010/06/02/the-basics-of-creative-problem-solving-cps/
  • https://asana.com/resources/convergent-vs-divergent

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what is creative in problem solving

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what is creative in problem solving

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The Palgrave Encyclopedia of the Possible pp 298–313 Cite as

Creative Problem-Solving

  • Gerard J. Puccio 2 ,
  • Barry Klarman 2 &
  • Pamela A. Szalay 2  
  • Reference work entry
  • First Online: 01 January 2023

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Life and work in the beginning of the twenty-first century has been described as volatile, uncertain, complex, and ambiguous. In this fast changing, innovation-driven environment, Creative Problem-Solving has been identified as a fundamental skill for success. In contrast to routine problem-solving, with straightforward and repeatable solution paths, today’s problems are described as being complex and wicked. To generate the possibilities that can effectively address complex problems, individuals need to draw on the highest level of human thought – creativity. Creative Problem-Solving explicitly draws on, and promotes, effective creative thinking. The purpose of this entry is to describe and distinguish Creative Problem-Solving from other forms of problems-solving. Moreover, as Creative Problem-Solving is a deliberate creativity methodology, this chapter also provides a description of the more specific thinking skills that are embodied by the higher-order skill of creative thinking and are explicitly called on in Creative Problem-Solving. Complex problems require complex thinking, and Creative Problem-Solving provides a structured process that allows individuals to more easily and efficiently deploy their creative thinking skills.

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Puccio, G.J., Klarman, B., Szalay, P.A. (2022). Creative Problem-Solving. In: Glăveanu, V.P. (eds) The Palgrave Encyclopedia of the Possible. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-90913-0_41

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How to improve your creative skills for effective problem-solving

man-looking-at-board-with-brainstorm-maps-and-lists-with-post-its-and-images-creative-skills

Jump to section

What’s creative thinking?

Creative thinking versus critical thinking

Creative thinking skills

How to develop creative thinking skills

4 creative thinking examples to include on your resume

Sharpen your creativity

Creative thinking is the key to unlocking innovation and problem-solving excellence. 

In the whirlwind of everyday professional challenges, we’ve all encountered moments when fresh ideas feel elusive. If you’ve found yourself struggling to inspire your team or spinning out during a brainstorming session , it may be a sign you need to develop your creative skills. Plus, creative problem solving looks excellent on a resume .

As a leader or team member, your ability to think outside the box can ignite a spark of ingenuity that propels your team to new heights. Fan the flames of growth and learn how to improve your creative thinking (and highlight your new skills in your next job application).

What’s creative thinking? 

Creative thinking is the dynamic process of transforming your ideas into actions. The skillset equips you to think differently and approach challenges from innovative angles.

At its core, creative thinking empowers you to break free from the constraints of the status quo and dream up fresh, original ideas. It breathes life into your decisions, encouraging you to embrace your imaginative instincts. 

By daring to challenge traditional approaches, your creativity opens doors to uncharted innovations and groundbreaking solutions.

Creative thinking versus critical thinking 

Although creative and critical thinking are both used in problem-solving , the two skills are marked by key differences. 

Creative thinking is the catalyst for generating innovative ideas and crafting novel approaches to the challenges around them. With an open mind and a wild imagination, creative thinkers produce and explore unconventional solutions to the problems that stand in their way.

Critical thinking analyzes available information with an unbiased and rational approach. It involves questioning perceptions, ensuring that decisions are devoid of bias and reasoning remains grounded in sound judgment. 

Creative thinking skills 

When you look at creative thinking as a set of particular abilities, it becomes easier to develop and perfect. These creative skill examples can help you thrive inside and outside of the workplace:

1. Open-mindedness

When you’re open-minded, you can readily adapt to new information and look for fresh problem-solving approaches. You’re receptive to the opinions and ideas of others because you view them as constructive rather than criticizing . This openness also encourages you to freely share your creative ideas without fearing judgement.

2. Curiosity

You might find that you tap into creative potential the most when you’re challenging convention and posing new ways of thinking. Analyzing processes and asking yourself how you can improve them is an exciting way to make more efficient systems.

Whether you’re new to a job or have worked at the company for years, you may wonder why procedures are what they are — lean into this curiosity to develop new and better ways to work. 

architect-woman-drawing-sketch-creative-skills

3. Ability to brainstorm

There are numerous ways to solve a problem, and brainstorming helps to get them onto paper so you can weigh their pros and cons. This way of lateral thinking encourages you to view solutions as multifaceted rather than a single, straightforward answer.

4. Experimentation

Creative people experiment with various ways of solving a problem before deciding on the best way to take action. Emulate this mindset in your projects and tasks. For instance, if you work in web design, you might try several page layouts before deciding on a final visual identity for your client.

5. Networking

Speaking with people from different professional backgrounds is an excellent way to stimulate creative thinking and develop new perspectives. When you network with professionals with diverse skill sets and experiences, they might influence you to look at the world differently or suggest an innovative way to tackle a problem.

6. Observation

It’s important to know when to take the backseat and listen in. Observing how others tackle complex issues might inspire you to make changes within your team. Always keep an eye out for opportunities to learn from more experienced peers and innovative colleagues.

7. Organization

Although some individuals claim to thrive in clutter, keeping your work organized creates an environment where you can work freely without distraction. This involves keeping your workspace tidy, creating clear to-do lists, and using visual maps to express your plans and processes.

8. Communication

Proper communication empowers you to share valuable insight and ideas with your teammates. You need strong verbal and written skills to pitch and describe your thoughts and actively listen to others’ feedback and advice.

coworkers-walking-through-office-hallway-discussing-project-creative-skills

9. Analysis

Before you can dream up a creative approach to an obstacle, you must fully understand the problem at hand. Without proper analysis, your solution may contain flaws, or you could miss important details of your problem. Practice sifting through every detail of the issue and pinpointing the causes. 

10. Problem-solving

No matter your industry, problem-solving is always a valuable skill. Consider how to tackle a problem without asking the advice of others to see what creative solutions arise. This way, you can see what inventive ideas you can come up with before external opinions influence you.

Although some of your coworkers may seem to have a natural talent for creativity and creative thinking, it’s a skill anyone can develop and improve. Here are seven ways to advance your innovative problem-solving:

Reading is an effective way to exercise your mind, increase your vocabulary, and expose yourself to new ways of thinking. Whether your book is on a problem you’re facing at work or a new and exciting subject, reading is an excellent opportunity to learn. That’s right: simply cracking open a book can help you grow . 

Keep a notepad nearby and write down thoughts and ideas as they arise. Writing helps you to process information, and you can revisit your musing whenever you need to get your creative juices flowing. If you’ve never tried journaling before, it’s an excellent way to process your thoughts and feelings in a safe and private space. 

3. Exercise

Exercising improves your sleep and ability to cope with stress, making it easier to stay alert and contribute fresh ideas at work. 

couple-stretching-before-working-out-outdoors-creative-skills

4. Listen to music

Music can affect your mood and place you in the mindset to solve problems. If you’re struggling with creative writing or creating a visual piece of work, listening to music could push you toward expressing yourself more meaningfully. 

5. Ask for feedback

Collaboration and teamwork are key when developing creative solutions in the workplace. You can ask teammates or superiors for feedback on your ideas to gain insight into potential flaws in your reasoning and streamline your solutions.

6. Find a mentor or coach

Having an experienced person to bounce ideas off is a catalyst for creativity. A mentor or coach who’s dealt with similar obstacles can provide insight into what worked and what didn’t, saving you valuable brainstorming time. 

7. Change your approach

If you’ve been approaching your tasks the same way, adjusting your processes may bring a fresh perspective and stimulate change. Ask yourself why you tackle work from a similar angle each time and consider more creative ways to conduct your day-to-day operations.

colleagues-looking-at-someones-laptop-with-curiosity-creative-skills

4 creative thinking examples to include on your resume 

Employers want to add creative people to their teams because solving problems takes a lot of ingenuity. Use these four examples and bullet points for inspiration when listing creative thinking skills on your resume.

On a graphic designer’s resume:

  • Collaborated on rebranding [company’s] visual identity and social media content strategy
  • Developed unique and innovative branding material for [company A] , [company B] , and [company C]

On a copywriter’s resume:

  • Revised [company’s] website and blog content to be more engaging, exciting, and SEO-focused
  • Contributed original and innovative articles on [topic] to [publication A] and [publication B]

On a public relations specialist’s resume:

  • Increased [company’s] brand awareness by planning [event] to launch [product]
  • Collaborated with [brand] on [product’s] creative marketing strategy to reach a wider audience

On a teacher’s resume:

  • Developed a novel approach to teaching [subject or class] to students with various learning styles and needs
  • Introduced [extracurricular] , the first of its kind in [the school board] , to engage students in [activity]

Sharpen your creativity 

Critical and creative thinking broaden your perspective and allow you to devise unique solutions to everyday problems. You can develop your creative skills by changing your environment, learning from others, and adjusting your approach to work. 

Regardless of how you choose to spark creativity at work, don’t be afraid to step outside your comfort zone and confidently contribute your ideas. You never know — you might just come up with the next big company innovation.

Cultivate your creativity

Foster creativity and continuous learning with guidance from our certified Coaches.

Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

How to develop critical thinking skills

6 ways to leverage ai for hyper-personalized corporate learning, self directed learning is the key to new skills and knowledge, the power of professional learning communities, why asynchronous learning is the key to successful upskilling, 8 creative solutions to your most challenging problems, why creativity isn't just for creatives and how to find it anywhere, the 10 best ted talks about life for inspiration and encouragement, can dreams help you solve problems 6 ways to try, similar articles, 10 problem-solving strategies to turn challenges on their head, thinking outside the box: 8 ways to become a creative problem solver, what is creative thinking and why does it matter, what are professional skills, and which should you add to your resume, the pomodoro technique: how a break can improve productivity and well-being, professional leadership skills to incorporate on your resume, stay connected with betterup, get our newsletter, event invites, plus product insights and research..

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CREATIVE PROBLEM SOLVING

What is creative problem solving.

Creative Problem Solving (CPS) is a structured process for solving problems or finding opportunities, used when you want to go beyond conventional thinking and arrive at creative (novel and useful) solutions.

You can, of course, choose to solve problems in conventional ways. Indeed, most problems are solved using known solutions. Creativity is solving problems in new and better ways. Creativity is how your organization becomes truly innovative, and how it and uncovers new, different, and market-making opportunities.

WHAT DOES THE CPS MODEL LOOK LIKE?

Here's a quick description of the process, as illustrated. Someone will facilitate the process, making process-related decisions, an oversight function that is used throughout the process. The first stage is to imagine the future state that is wanted, in statements that begin with "I wish...," "I want...," "I will...," or "It would be great if...." Once a vision is decided upon, we find the questions that must be answered (or, problems that need to be solved) in order for the imagined future to come true. These questions will begin with "How to...," "How might...," "In what ways might...," and "What might be all the...." Once we select a question we will work on, we generate ideas that will answer the question. Ideas tend to be rough notions - that is, not implementable solutions - so we select the best ideas and use them to craft solutions . We explore acceptance for our solutions, so that we will know who will assist and who will resist, and what to do about it. Finally, we plan for action, which takes us to the doorway of implementation: creating the future we imagined at the beginning of the process.

IS CPS A CREATIVE WAY TO SOLVE PROBLEMS?

The word "creative" in the title refers to the results you seek: novel and useful solutions, not just tried and true and traditional ones. But is CPS itself creative? Well, while it is no longer novel per se - it has been is use since the 1950s - it is novel when compared to other problem-solving models. On the surface, CPS looks similar, but what is novel about CPS is this: CPS uses both divergent and convergent thinking at every stage of the process. Most other processes reserve the divergent thinking for the generating ideas stage, but use it nowhere else. CPS multiplies the power of divergent thinking by making it part of the entire process.

Thus, we have to confess that using CPS has an interesting side effect: it makes you re-think the way you thiink, and not just when you are solving problems.

IS CPS RIGHT FOR YOU?

First, let's consider problems and opportunities. CPS is a great choice if you want new thinking, new ideas, new solutions. It's a great choice if you find you are stuck, if you can't solve a certain problem (or problems ), even if - especially if - you're not sure what the problem is. CPS is a great choice if you are missing opportunities, or if you want to take advantage of the opportunities before you.

Second, let's consider leadership. Creative thinking and innovative vision are core leadership competencies. CPS provides a structured way for leaders to harness creative thinking, to lead the way to breakthrough innovations, to envision desired future states, and to determine how to get there.

Discover it. Right here, you can uncover the basics of Creative Problem Solving and CPS facilitation. Click the model above, or click here to get started .

Experience it. OmniSkills can facilitate the CPS process in your organization. Have a problem, situation, issue, or opportunity that's ready for new thinking? Let us show you how the process can work for you. Learn about facilitation of CPS here .

Learn it. There are many places to learn how to use and how to facilitate CPS, including: OmniSkills , the host of this site; the Creative Problem Solving Institute ; the International Center for Studies in Creativity ; and others.

Download it. We have free quick reference guides and worksheets, which you can download right here .

Use it. Try things out, and see how it goes. What's the worst that could happen?

Talk to us. OmniSkills is available to answer your questions and help you in whatever way you need. Email us here .

How to Use Creativity in Problem-Solving

what is creative in problem solving

Using creativity in problem-solving is a dynamic process that involves seeing challenges from unique perspectives, generating novel solutions , and redefining the status quo. It requires going beyond traditional methodologies and employing inventive thinking.

Table of Contents

Techniques such as brainstorming, lateral thinking, and mind mapping can help ignite your creative sparks. By cultivating a culture of creativity, you empower yourself and others to tackle issues innovatively, ensuring that the problem-solving process is effective but also exciting and rewarding.

What is the Role of Creativity in Problem-Solving?

Creative problem-solving is an approach that combines imagination, innovation, and a broad sense of flexibility to find solutions to problems. It’s about shunning the traditional mindset that restricts our thoughts to only known and accepted techniques and methods . Instead, it encourages thinking outside the box, leveraging all cognitive resources, and pushing beyond the boundaries of standard methodologies to arrive at unique and often more effective solutions.

At the heart of creative problem-solving is the understanding that problems are often not what they initially appear to be. An issue may seem like a stumbling block. Still, with creative problem-solving , it can be transformed into an opportunity for innovation and growth. It’s about not accepting the immediate, apparent problem at face value but delving deeper into uncovering the root cause and addressing that, often leading to a more comprehensive and long-lasting solution.

Stages of Creative Problem-Solving

To appreciate what is creative problem-solving, it is crucial to recognize its critical stages. First is problem identification, which involves understanding the problem from different angles and perspectives. This stage lays the groundwork for the creative process by opening up many possibilities.

Next comes idea generation. This stage is the crux of the creative process, where traditional thinking is left behind, and innovative ideas can flourish. Techniques like brainstorming, free writing, and mind mapping are commonly used to spur creativity and encourage various possible solutions.

Finally, there’s the evaluation and implementation of the solution. This stage involves critically assessing the proposed solutions, selecting the best one, and implementing them. It’s important to remember that the solution’s effectiveness should be evaluated and adjustments made, if necessary, to ensure the problem is resolved.

In essence, creative problem-solving is a process that welcomes innovation, embraces change, and turns problems into opportunities for creative growth. It’s not about finding a solution but about using creativity to discover the best solution. The beauty of creative problem-solving is that honing this skill is possible and can be developed, ultimately leading to better decision-making and problem-solving abilities in all areas of life.

How to Harness Creativity in Problem-Solving

Harnessing creativity is the cornerstone of innovative problem-solving. This involves challenging our usual thought patterns and opening ourselves to new ways of thinking. But how do we activate this creative engine within us? The answer lies in asking the right creative problem-solving questions.

Creative Problem-Solving Questions

Questions are the fuel that ignites the engine of creativity. They challenge our assumptions, expand our perspectives, and drive us to think outside the box. In problem-solving, creative questions can illuminate unseen possibilities and pathways toward innovative solutions.

The first step in harnessing creativity for problem-solving is understanding the problem in-depth. Questions such as “What is the core issue?” or “Why is this a problem?” can help identify the root cause rather than just dealing with symptoms. Understanding the problem at a granular level often reveals unique angles and opportunities for innovative solutions.

Once we deeply understand the problem, it’s time to generate ideas. Here, creative problem-solving questions are designed to push our thinking beyond usual boundaries. Questions like “What if the impossible were possible?” or “How would this problem be solved in a completely different context?” can spark unconventional ideas and unlock creative potential.

The next stage is about evaluating the solutions. Questions such as “What could be the potential impacts of this solution?” or “How can we improve this idea?” ensure we critically assess the proposed solutions from various angles. It’s vital to constructively challenge each idea’s viability, promoting further creativity and refinement.

Finally, we come to the implementation of the chosen solution. Questions like “What resources are needed to execute this solution?” and “What could be potential roadblocks, and how can we overcome them?” enable us to foresee any practical issues and address them proactively, thus ensuring a smooth execution of the solution.

Asking creative problem-solving questions can help unlock our inherent creative capabilities. By harnessing our creativity, we can drive innovative problem-solving and find solutions that are not just effective but also genuinely novel and groundbreaking. These questions are more than just tools; they are the catalysts that transform problems into opportunities for creative innovation.

Person using computer to learn about creativity in problem-solving

What is the Connection between Creativity and Problem-Solving?

Creativity is an invaluable tool in the problem-solving process. It empowers us to develop unique solutions that resolve the issue and provide opportunities for growth and innovation. But how is creativity used in problem-solving? Let’s dive into the nuances of this connection.

At its core, problem-solving is about finding solutions to obstacles or challenges. Traditional problem-solving techniques often focus on logical reasoning and proven methodologies. However, these techniques may only sometimes be sufficient, especially when dealing with complex or unprecedented problems. This is where creativity steps in.

How is Creativity Used in Problem-Solving

Creativity in problem-solving starts with reframing the problem. It prompts us to see beyond the apparent and understand the problem from different perspectives. This is particularly helpful when dealing with intricate issues, as it helps identify underlying patterns and relationships that might not be immediately apparent.

Once the problem is reframed, the next step is idea generation. This is where the power of creativity truly shines. Creative thinking encourages us to break free from conventional thinking patterns and explore a broader spectrum of possibilities. Brainstorming, mind mapping, or even daydreaming can help stimulate creative thoughts and generate innovative ideas.

Creativity also plays a critical role in evaluating and selecting the best solution. It allows us to envision how each potential solution might play out, assess the risks and benefits, and choose the most effective and innovative option.

Finally, creativity is instrumental in the implementation of the solution. It encourages us to think on our feet, adapt to unexpected challenges, and continuously refine the solution until the problem is fully resolved.

Creativity fuels each stage of the problem-solving process, transforming it from a mundane task into an exciting journey of discovery and innovation. So, whether you’re dealing with a minor hiccup or a major hurdle, remember to tap into your creative side. You might be surprised at the great solutions that emerge.

How to Explore Techniques for Fostering Creativity in Problem-Solving

In the dynamic and competitive business world, a creative approach to problem-solving can be a significant differentiator. Now businesses require innovative solutions to keep up with rapidly changing environments and customer expectations. Here, we’ll explore techniques for fostering creative problem-solving in business.

How to Use Creative Problem-Solving in Business

Firstly, it’s crucial to cultivate an environment that encourages creativity. An open-minded culture supporting risk-taking and diverse perspectives can significantly enhance creative thinking. This includes welcoming all ideas during brainstorming sessions, regardless of how unconventional they seem, and celebrating successes and learning opportunities from failures.

Secondly, divergent thinking is a powerful tool for creative problem-solving. It involves generating multiple possible solutions to a problem rather than following a linear, logical path. Techniques like brainstorming or lateral thinking can stimulate divergent thinking, leading to more innovative problem-solving.

Another technique uses creative problem-solving frameworks, like the SCAMPER model (Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, Reverse). These frameworks provide structured methods for thinking creatively and can be particularly useful in a business setting.

Also, fostering creativity requires constant learning and development . Encouraging continuous learning, such as attending seminars, workshops, or online courses on creativity and innovation, can significantly enhance creative problem-solving skills. Also, exposure to different industries, cultures, and ways of thinking can provide new perspectives and ideas.

Creativity can also be enhanced by embracing technology. AI and machine learning, for example, can provide insights and patterns that would be hard to spot otherwise, opening new avenues for creative solutions.

Lastly, it’s essential to recognize the power of rest in fostering creativity. Downtime, hobbies, or simple walks in nature can rejuvenate the mind and often lead to ‘Eureka’ moments when least expected.

Fostering creative problem-solving in business is not a one-size-fits-all process. It requires a blend of culture, techniques, learning, technology, and well-being that suits your team’s unique needs and dynamics. However, the rewards – innovative solutions, competitive advantage, and team satisfaction – make it an investment worth making.

what is creative in problem solving

What are Some Successful Implementations of Creativity in Problem-Solving?

Applying creativity in problem-solving has led to groundbreaking solutions in various fields. In this context, we will explore several instances of creative problem-solving that resulted in successful and innovative outcomes.

Examples of Creative Problem-Solving

Accommodation: Let’s look at a classic example from the business world: Airbnb. In its early days, the company needed help to gain traction. The founders identified a key issue: the quality of listing photos could have been better, deterring potential renters. In a creative problem-solving move, they hired professional photographers to take pictures of the rentals. This innovative approach significantly improved the appeal of the listings, and the rest is history. Airbnb’s success illustrates how a creative solution can transform a problem into an opportunity.

Motor Industry: Consider the example of the automobile industry’s Tesla Motors . Confronted with the problem of fossil fuel dependency and its environmental impact, Tesla disrupted the conventional solution of tweaking existing fuel technologies. Instead, they creatively focused on developing high-performance electric vehicles, changing the industry’s perception and leading towards sustainable transportation.

Healthcare: Another example can be found in healthcare, particularly in the fight against polio. In the 1950s, the ‘iron lung’ was the primary treatment for polio-induced respiratory failure. It was a cumbersome and expensive solution. Dr. Bjørn Aage Ibsen , confronted with a polio outbreak, creatively proposed a new method: positive pressure ventilation. This involved manually ventilating the patient with a tube inserted into their trachea. This became the precursor to modern mechanical ventilation, demonstrating the impact of creative problem-solving in healthcare.

Education: Lastly, consider the example from education: the Khan Academy . Recognizing that traditional classroom education could not cater to each student’s pace and learning style, Salman Khan saw an opportunity to teach differently. He used technology creatively to provide free online educational videos, fundamentally transforming the access and delivery of education on a global scale.

The Impact of Creative Problem-Solving

In these cases, the key to successful problem-solving was applying creative thinking. These examples of creative problem-solving underscore the power of innovative thinking in transforming challenges into opportunities for growth and advancement. The ability to think creatively in problem-solving is a valuable skill and, in many cases, a game-changer.

How to Overcome Obstacles in Creativity in Problem-Solving

While creative problem-solving offers incredible potential for innovative solutions, it’s not without its challenges. However, these obstacles can often be overcome with a structured approach, such as the creative problem-solving model (CPS).

Creative Problem-Solving Model

The CPS model, initially developed by Alex Osborn and Sidney Parnes, provides a clear framework for navigating challenges that can arise during creative problem-solving. This model consists of four main steps: Clarify, Ideate, Develop, and Implement.

The first step, ‘Clarify,’ involves identifying the problem accurately and comprehensively. It’s easy to rush into solving a problem based on initial perceptions, which often results in treating symptoms rather than addressing the underlying issue. The CPS model emphasizes the importance of dedicating time to deeply understand the problem before jumping to solutions.

The second step, ‘Ideate,’ is generating various possible solutions. It’s common to experience blocks during this stage, such as sticking to familiar ideas or fearing judgment for unconventional thoughts. This step encourages divergent thinking, pushing past the initial, most apparent ideas to reach more unique and creative solutions.

Next, the ‘Develop’ stage involves converging on the most promising ideas and fleshing them into actionable solutions. Sometimes, the most creative ideas can seem risky or unrealistic. This stage, however, reminds us that these ideas often hold the most potential for innovative solutions and should be explored and developed rather than dismissed.

Finally, ‘Implement’ is about turning the solution into reality. Implementation can face many obstacles, from resistance to change, lack of resources, or unforeseen challenges. But the CPS model treats these not as dead ends but as parts of the problem-solving journey to be creatively overcome.

The creative problem-solving model provides a powerful tool to deal with the challenges of creative thinking. It offers a structured approach that fosters creativity, keeps the problem-solving process on track, and ultimately leads to innovative and effective solutions.

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What are Some Tools and Strategies for Enhancing Creativity in Problem-Solving?

Creative problem-solving is a critical skill in today’s dynamic and complex world. It helps us navigate challenges with innovative and effective solutions. Various tools and strategies can enhance this process. Here, we delve into some of these creative problem-solving tools.

Creative Problem-Solving Tools

Brainstorming.

Brainstorming is the most familiar tool. It’s a freewheeling method to generate many ideas without immediate judgment or criticism. It invites and encourages wild and divergent thoughts, which are later sifted and refined. This tool is particularly effective in groups where diverse perspectives can spark unique ideas.

Mind Mapping

Mind Mapping, another powerful tool, visually represents thoughts and their interconnections. You can reveal unexpected connections by mapping the problem and related ideas and fostering innovative solutions. It’s an excellent tool for complex problems that involve multiple dimensions or for situations where a holistic view is needed.

The SCAMPER Method

The SCAMPER method (Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, Reverse) prompts users to ask specific questions about the problem. Each word in the acronym poses a different way to manipulate and think about the problem, leading to fresh insights and solutions.

Six Thinking Hats Technique

Then there’s the Six Thinking Hats technique by Edward de Bono. This tool urges users to assume different ‘hats’ or roles (like the optimist, devil’s advocate, creative, etc.) during problem-solving. This strategy ensures a comprehensive approach, capturing different perspectives and reducing bias in decision-making.

Alongside these tools, specific strategies can cultivate creativity in problem-solving. Encouraging a culture of openness, where diverse thoughts are valued, can lead to more prosperous, more creative problem-solving. Creating a safe space where risks are welcomed is beneficial, and failures are seen as learning opportunities rather than setbacks.

Moreover, taking regular breaks and engaging in different activities can stimulate creativity. Often, stepping away from a problem allows our subconscious minds to work on it, leading to unexpected insights.

Regularly practicing and using these tools and strategies can dramatically improve creative problem-solving abilities. They stimulate innovative thinking and help structure the process, making it more effective and efficient. By leveraging these creative problem-solving tools, we can transform how we approach problems, turning challenges into opportunities for innovation.

What is the Future of Creativity in Problem-Solving?

As we navigate through a world that is becoming progressively more complex and unpredictable, the importance of creativity in problem-solving cannot be overstated. While still valuable, traditional problem-solving methods often must catch up when dealing with unprecedented challenges. Creativity injects flexibility, innovation, and adaptability into problem-solving, making it a vital skill for the future. Here, we explore some trends and predictions of creativity in problem-solving.

Growing Creative Problem-Solving

Firstly, we will likely see greater recognition of the role of creativity in problem-solving across various sectors. From businesses to education systems, there’s a growing understanding that generating and implementing innovative solutions to problems for survival and growth is crucial. We can see more emphasis on fostering creativity in leadership roles and at all levels.

Tech-Enhanced Creative Solutions

Secondly, technology will continue to play a significant role in enhancing creativity in problem-solving. Advanced technologies like AI and machine learning can provide us with more data and insights, enabling us to understand problems better and develop more creative solutions. At the same time, technology can facilitate the creative problem-solving process through tools that stimulate creative thinking and collaboration.

However, as we increasingly rely on technology, there’s also a danger that we might limit our creativity by depending too much on algorithms and predefined solutions. Therefore, balancing technology and human creativity will be essential to future problem-solving.

Additionally, we expect to see more integration of diverse perspectives in problem-solving. As we face global problems across various fields and cultures, it’s becoming clear that the most creative and effective solutions often come from interdisciplinary and diverse teams.

Dynamic Problem Adaptation

Finally, resilience and adaptability in problem-solving will be emphasized as we move toward a more uncertain future. Creative problem-solving will be less about finding the correct answer and more about continuous learning and adapting to evolving situations.

The future of creativity in problem-solving looks bright, promising, and exciting. By recognizing the importance of creativity and harnessing it effectively, we can equip ourselves to navigate future challenges with innovative and effective solutions.

What is the role of creativity in problem-solving?

Creativity in problem-solving allows for the generation of unique, practical solutions. It involves thinking outside the box, challenging traditional assumptions, and viewing the problem from various perspectives. Creativity is crucial in problem-solving as it fosters innovation and adaptability.

How can creativity be harnessed in problem-solving?

Creativity can be harnessed in problem-solving by promoting a culture that supports risk-taking and values diverse perspectives, employing techniques like divergent thinking and creative problem-solving frameworks, engaging in continuous learning and development, embracing technology, and prioritizing well-being and rest.

What is the connection between creativity and effective problem-solving?

Creativity contributes to effective problem-solving by enabling the generation of numerous possible solutions, encouraging novel perspectives, and fostering flexibility and adaptability. These aspects, in turn, lead to more comprehensive and innovative solutions.

What challenges might one encounter in creative problem-solving?

Challenges in creative problem-solving include rushing to solve the problem without fully understanding it, experiencing blocks during the ideation stage, dismissing seemingly unrealistic or risky ideas, and encountering resistance or unforeseen challenges during the implementation stage.

How might the future of creativity in problem-solving look like?

The future will likely see greater recognition of the role of creativity in problem-solving across various sectors. Technology will play a significant role in enhancing creativity, but maintaining a balance with human creativity will be necessary. Integrating diverse perspectives and emphasis on resilience and adaptability will also characterize future problem-solving.

what is creative in problem solving

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  • Finding a new solution for a recurring issue at work
  • Generating new marketing ideas for an upcoming product launch
  • Coming up with unique ways to engage employees during meetings 

creative problem-solving framework

  • Identifying the Real Problem : Imagine you wake up to a cold shower. The obvious problem? No hot water! But before you start dismantling the showerhead, take a step back. Is it a faulty heating element, a low thermostat setting, or a bigger issue with the building’s plumbing? This initial step is crucial. Ask yourself questions like “What are the symptoms?” and “When did this problem start?”. In our shower scenario, identifying the root cause (a faulty heating element) saves you time and unnecessary tinkering.
  • Generating Wild Ideas : Now, it’s time to unleash your creativity! Remember that brainstorming session in school where every idea, no matter how wacky, was welcome? That’s the spirit! Back to our chilly shower situation, ideas might include: boiling water on the stove for a makeshift bath (not ideal!), calling the landlord for repairs (the most likely solution!), or – if you’re feeling adventurous – installing a solar water heater (hey, it could work!).
  • Evaluating Ideas: Okay, so you have a list of ideas, from the practical to the downright peculiar. Here comes the filter. Evaluate each idea based on realistic criteria. For the shower scenario, fixing the heating element is likely the most feasible and impactful solution. While a solar water heater might be innovative, the cost and practicality might not make it the best choice at this moment.
  • From Idea to Action Plan: We’ve identified the best course of action (fixing the heating element). Now, it’s time to develop a concrete solution. This might involve calling a plumber, gathering the necessary tools, or researching DIY repair tutorials (if you’re handy!). The key is to create a clear plan that addresses the problem directly.
  • Putting Your Solution to the Test : The plan is in place, it’s time to implement! In our case, this means calling the plumber and getting that heating element fixed. Once the repair is done, take a celebratory hot shower! But remember, even the best plans can have hiccups. If the hot water issue persists, you might need to re-evaluate your initial diagnosis or call the plumber back for further troubleshooting.
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  • Netflix:  The company revolutionized how we watch TV shows and movies. However, when the company started, it faced a big challenge – getting people to watch their content when they were not a well-known brand. Instead of relying on traditional advertising, Netflix used creative problem-solving to develop a unique solution. They created an algorithm recommending TV shows and movies based on a user’s viewing history, leading to a highly personalized viewing experience. This recommendation engine became a critical factor in the company’s success, helping them attract and retain customers.
  • NASA:  NASA had to devise an instant solution to save the Apollo 13 mission and their team. Their spacecraft was damaged, and they needed a solution to bring their astronauts safely back to Earth. The team fitted a square CO2 filter into a round hole using available materials on the spacecraft; the team used creative problem-solving to develop this approach. This innovative solution allowed the astronauts to return safely to Earth and set this incident as a classic creative solving example.
  • IKEA:  IKEA makes stylish and affordable furniture and is a well-versed company. However, they faced significant challenges entering the Japanese market. Japanese apartments are comparatively smaller than the rest of the world, so the regular product range was irrelevant to Japanese customers. So, IKEA used creative problem-solving to develop a solution appealing to the Japanese market. They launched a variety of products specially created for smaller spaces that are easy to assemble and disassemble—they also introduced a range of futons designed to look like beds, appealing to Japanese customers who prefer sleeping on the floor. This innovative and creative approach helped IKEA successfully enter the Japanese market.

what is creative in problem solving

  • Flexibility:  Being able to adapt to changing circumstances and consider multiple perspectives.
  • Open-mindedness:  Being open to new ideas and willing to challenge assumptions.
  • Curiosity:  Seek more information by questioning and better understanding the problem.
  • Persistence:  If a solution does not work, apply another solution, but continue until the problem is solved.
  • Divergent thinking:  Generating multiple ideas and exploring different possibilities.
  • Convergent thinking:  Evaluating and selecting the best ideas based on specific criteria.
  • Visualization:  Using mental imagery to explore solutions and ideas.
  • Collaboration:  Working with others to combine different perspectives and knowledge.
  • Risk-taking:  Being willing to take calculated risks and try new approaches.
  • Innovation:  Combining ideas and approaches in novel ways to create new solutions.

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what is creative in problem solving

What Is Creative Problem Solving and Why Is It Important?

what is creative in problem solving

Numerous studies, including ones from the US Department of Education , World Economic Forum , and Bloomberg indicate that tomorrow’s jobs will demand “creative problem solving skills.” But what exactly are creative problem solving skills? And are they being taught effectively to the next generation who will face competition for jobs from automation? To learn more about creative problem solving in the classroom, Adobe conducted a new study to understand how educators and policymakers think about creative problem solving skills, how critical these skills are to future jobs, and how they are currently being nurtured in schools today.

We asked educators and policymakers to talk to us about creative problem solving based upon the following definition: “Creative Problem Solving is the process of redefining problems and opportunities, coming up with new, innovative responses and solutions, and then taking action.” We wanted to know how skills like independent learning, learning through success or failure, and working with diverse teams are critical to a students’ ability to succeed in the future workforce.

What we discovered was extremely illuminating. Three quarters of the educators surveyed believe that students need to develop these skills to protect their futures, as the professions that require creative problem solving are less likely to be impacted by automation. However, it isn’t just job-protection where creative problem solving makes a difference. Almost 90 percent of respondents believe students who excel at creative problem solving will have higher-earning job opportunities in the future, and 85 percent agreed that these same skills are in high demand by today’s employers for senior-level and higher-paying careers.

what is creative in problem solving

Knowing that 90 percent of educators believe creative problem solving should be integrated across all curricula, and that policymakers are in vehement agreement, it’s reasonable to assume that schools are already providing opportunities for students to develop these skills. Alarmingly though, this critical skillset is not emphasized enough in schools today due to the barriers educators face – from tight budgets and lack of resources to outdated testing requirements. Coupled with the fact that more than half of educators explain that they do not have the training or knowledge to help students develop creative problem solving skills, the challenge that educators and students face is vast.

Adobe believes that we need to support educators who are teaching creative problem solving, get technology into the hands of schools and students, and inspire young people to create. While technology alone is not the answer, it plays a key role. That is why Adobe is working to update its licensing models, so students – including those under the age of 13, consistent with U.S children’s privacy regulations – can access Creative Cloud in the classroom and at home using just their school I.D. to log in. This will reap benefits for the users, as the educators surveyed who use Creative Cloud in the classroom report that their students are more prepared for the jobs of the future .

Adobe is also constantly developing new storytelling tools like Spark, so students can easily create high quality, visually compelling reports, research papers, posters, writing assignments, presentations and so much more. Lastly, Adobe recognizes that it is critical to challenge students and encourage them to create and to have a positive social impact. That is why we created Project 1324 , which works with emerging creatives and leading youth arts organizations around the world to showcase artists who create the art and change they want to see in their communities.

To read the full study findings, and to learn more about how Adobe is working to get much-needed technology into the hands of students and educators, support educators in teaching creative problem solving skills, and inspire students to create, please visit Creative Problem Solving .

  • Board of Directors

Creative Education Foundation

What is CPS?

Cps = c reative p roblem s olving, cps is a proven method for approaching a problem or a challenge in an imaginative and innovative way. it helps you redefine the problems and opportunities you face, come up with new, innovative responses and solutions, and then take action..

what is creative in problem solving

Why does CPS work?

CPS begins with two assumptions:

  • Everyone is creative in some way.
  • Creative skills can be learned and enhanced.

Osborn noted there are two distinct kinds of thinking that are essential to being creative:

Divergent thinking.

Brainstorming is often misunderstood as the entire Creative Problem Solving process.   Brainstorming is the divergent thinking phase of the CPS process.   It is not simply a group of people in a meeting coming up with ideas in a disorganized fashion. Brainstorming at its core is generating lots of ideas.  Divergence allows us to state and move beyond obvious ideas to breakthrough ideas. (Fun Fact: Alex Osborn, founder of CEF, coined the term “brainstorm.” Osborn was the “O” from the ad agency BBDO.)

Convergent Thinking

Convergent thinking applies criteria to brainstormed ideas so that those ideas can become actionable innovations.  Divergence provides the raw material that pushes beyond every day thinking, and convergence tools help us screen, select, evaluate, and refine ideas, while retaining novelty and newness.

To drive a car, you need both the gas and the brake.

But you cannot use the gas and brake pedals at the same time — you use them alternately to make the car go. Think of the gas pedal as Divergence , and the brake pedal as Convergence . Used together you move forward to a new destination.

Each of us use divergent and convergent thinking daily, intuitively. CPS is a deliberate process that allows you to harness your natural creative ability and apply it purposefully to problems, challenges, and opportunities.

what is creative in problem solving

The CPS Process

Based on the osborn-parnes process, the cps model uses plain language and recent research., the basic structure is comprised of four stages with a total of six explicit process steps. , each step uses divergent and convergent thinking..

what is creative in problem solving

Learner’s Model based on work of G.J. Puccio, M. Mance, M.C. Murdock, B. Miller, J. Vehar, R. Firestien, S. Thurber, & D. Nielsen (2011)

Explore the Vision.   Identify the goal, wish, or challenge.

Gather Data.   Describe and generate data to enable a clear understanding of the challenge.

Formulate Challenges. Sharpen awareness of the challenge and create challenge questions that invite solutions.

Explore Ideas. Generate ideas that answer the challenge questions.

Formulate Solutions. To move from ideas to solutions. Evaluate, strengthen, and select solutions for best “fit.”

Formulate a Plan.  Explore acceptance and identify resources and actions that will support implementation of the selected solution(s).

Explore Ideas. Generate ideas that answer the challenge question

Core Principles of Creative Problem Solving

  • Everyone is creative.
  • Divergent and Convergent Thinking Must be Balanced.  Keys to creativity are learning ways to identify and balance expanding and contracting thinking (done separately), and knowing  when  to practice them.
  • Ask Problems as Questions.  Solutions are more readily invited and developed when  challenges and problems are restated as open-ended questions  with multiple possibilities. Such questions generate lots of rich information, while closed-ended questions tend to elicit confirmation or denial. Statements tend to generate limited or no response at all.
  • Defer or Suspend Judgment.  As Osborn learned in his early work on brainstorming, the  instantaneous judgment in response to an idea shuts down idea generation . There is an appropriate and necessary time to apply judgement when converging.
  • Focus on “Yes, and” rather than “No, but.”  When generating information and ideas, language matters.  “Yes, and…” allows continuation and expansion , which is necessary in certain stages of CPS. The use of the word “but” – preceded by “yes” or “no” – closes down conversation, negating everything that has come before it.

what is creative in problem solving

Best Games That Reward Creative Problem-Solving

  • As video game technology advances, puzzles have become more open-ended, allowing for creative solutions and multiple outcomes.
  • Games like Portal 2 and Baldur's Gate 3 reward players for thinking creatively and finding unique ways to solve problems.
  • Undertale and Scribblenauts Unlimited offer players the freedom to approach puzzles in their own way, showcasing the importance of player choice.

In the early days of video games, puzzles and their solutions were pretty cut and dry. Get from Point A to Point B, and accomplish A, B, and C using a very specific method. There was only one way to beat the game; players just needed to find it. Part of this was due to hardware and scripting limitations. Consoles had such limited memory that there simply wasn't room for more creative solutions.

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But as video games and consoles become more advanced, puzzle-solving in games has become more open-ended. Developers are now usually more than happy to hand players the reins and let them run wild with their creativity. All the pieces are there; players just need to put them together. There are no right or wrong answers, just what works and what doesn't, and for those looking to flex their creative puzzle-solving muscles and get rewarded for doing so , there are plenty of gaming options available.

Peace is Always An Option

Platform(s) PS Vita, Switch, PS4, PC, Xbox One

Released September 15, 2015

Developer(s) Toby Fox

Genre(s) RPG

This 2015 smash hit revolutionized puzzle-solving and story progression in RPG adventure games, being one of the first where players could complete the entire game without killing a single enemy. Instead, they could choose the Pacifist route and befriend NPCs instead (or go from killing a single enemy to all of them in the notorious Genocide route ).

Beyond the multiple endings, Undertale is filled with puzzles to overcome, not all of which have a single solution. Is a dastardly skeleton placing a maze trap before the fallen human? They might be able to solve it, or they can opt to simply walk around it. New dialogue options and story branches open and close based on who the player chooses to spare and how. The reward for creative puzzle-solving is that players get to explore more of this colorful world and iconic characters.

Scribblenauts Unlimited

The noun's the limit.

Platform(s) Wii U, Switch, PS4, PC, iOS, Android, 3DS, Xbox One

Released November 13, 2012

Developer(s) 5th Cell

Genre(s) Puzzle, Sandbox

Scribblenauts proves that the pen is indeed mightier than the sword. No, seriously. The titular heroes in this popular puzzle RPG series use the power of words to solve all their problems. Players can write down a noun and watch it appear in the world. Giving it an adjective results in the object or creature transforming to match its new description. Giving a pig wings will allow it to fly, and manifesting some glue out of the ether will permit players to stick things together. The possibilities are literally endless.

Scribblenauts Unlimited builds on its predecessors with an expansive list of nouns, adjectives, and adverbs that players can use and provides multiple ways to solve each puzzle. The game doesn't care how players accomplish their goals, so long as they clear the level's main objective. The only real limit is the player's imagination (and their vocabulary).

Aperture Science Tests One's Creativity

Platform(s) PS3, Switch, Xbox 360, PC

Released April 18, 2011

Developer(s) Valve

Genre(s) Puzzle, Platformer

The Portal games make no secret that they want to test players' problem-solving abilities. The game's central antagonist, GLaDOS , makes that abundantly clear. In fact, the entire plot is to use those same skills to escape the testing facility once and for all. Each test follows the same simple premise: get to the end of the testing chamber in one piece. How the player does it is up to them - and the game's physics engine. Jump through portals, avoid deadly turrets and bottomless pits, propel through the air -- it doesn't matter. As the saying goes, "If it's stupid and it works, it isn't stupid."

Portal 2 takes this engaging premise and amps it up to eleven. Puzzles are bigger, deadlier, and more complicated than ever before. While some answers are laid out more obviously than others, players are free to ignore those options and think outside the box as much as they want. So long as they reach the final door, GLaDOS doesn't mind how they did it. After all, data is data.

The Legend of Zelda: Tears of the Kingdom

Zonai devices help players reinvent the wheel.

Platform(s) Switch

Released May 12, 2023

Developer(s) Nintendo

Genre(s) Adventure

The Legend of Zelda: Breath of the Wild was a massive breath of fresh air for the franchise. Linear adventures with clear-cut solutions were swapped out for a massive open world and a fun new physics engine that led to infinitely creative gameplay. Many fans of the series felt the game essentially reinvented the wheel of a franchise that had started to get a bit formulaic. However, its direct sequel, Tears of the Kingdom , didn't just reinvent the wheel; it allowed players to invent their own.

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On top of the many new mechanics introduced in Breath of the Wild , Tears of the Kingdom introduced several new mechanics for players to tinker around with. The best by far is the introduction of Zonai devices, allowing players to use various moving mechanical parts in endless combinations to solve puzzles. Gamers can build siege engines that breathe fire, gliders powered by fans, or massive catapaults to launch enemies (or themselves) off into the horizon.

Baldur's Gate 3

Any solution is just a dice roll away.

Platform(s) Xbox Series X, PS5, PC, macOS, Stadia

Released August 3, 2023

Developer(s) Larian Studios

This award-winning RPG action-adventure game from 2023 famously adapted the core rules of Dungeons & Dragons 5th Edition into a video game format. But the game didn't just take the basic stats and mechanics; it went above and beyond to allow players to think just as creatively as they would while playing real D&D . Any D&D campaign can go off the rails at any moment. One bad dice roll or truly chaotic player choice, and there will be consequences. That's what makes the game so fun, and Baldur's Gate 3 understands this.

No two playthroughs of Baldur's Gate 3 are the same, thanks to the infinite array of choices , dice checks, and consequences. Players are rewarded for seeing just how many different ways they can solve the same problem. Do they exterminate the goblin camp or side with them? Can they pickpocket the vendor for powerful items to avoid paying? Can they talk their way out of being arrested, either through smooth-talking or saber-rattling? Every decision opens doors and closes others. Each interaction can forge new allies or enemies. Every quest has multiple endings, good or bad. Players can play the campaign however they want and will be rewarded for their creative thinking along the way.

Puzzle Games You Have To Be A Genius To Complete

Best Games That Reward Creative Problem-Solving

Messier: Creativity Unlocked 4+

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Break through artistic blocks, add energy to your day, and live more creatively. Powered by personalized prompts validated by leading creativity researchers. Why Messier? Science-Backed Creativity: Exercises (we call them “Messier Moments”) developed in partnership with leading creativity researchers to maximize the benefits of creativity. Enhance Problem Solving: Transform your problem-solving skills change with engaging prompts focused on divergent thinking, drawing, movement, and writing – all designed to integrate progress into your mindset. Overcome Creative Blocks: Break through barriers with exercises that move you from hesitation to action and from fear to courage. Harness Creativity for Stress Management – Channel anxieties into artistic expression and discover how to effectively regulate your emotions with engaging and innovative creative prompts. Connect & Get Inspired: Share your creative moments with a like-minded community, explore new inspiration, and track the benefits of your creativity streaks. Fun and Experimentation: Inject more fun and novelty into your life with new approaches to creativity.

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During Milan Design Week, a Creative Solution on Where to Stay

A collective called Dopo addresses the problem of high housing prices during Design Week and beyond.

Young people in a workshop-like space. A woman drinking an espresso and wearing a black top and gold and black skirt, and a man wearing a hooded jacket and working at a laptop, stand in the forefront at a counter with a silver espresso coffee pot. In the back of the room, at a table in front of open shelves and a red and white sign saying “Dopo?”, four people appear to be working together at a laptop.

By Laura May Todd

Reporting from Milan

This article is part of our Design special report previewing Milan Design Week.

In this city of 1.35 million, a particular ritual happens in the weeks leading up to the Salone del Mobile. Ads start popping up on Facebook and Instagram offering private rooms and entire apartments for a few hundred euros a night. Then, just before the doors open at the Fiera Milano — the exhibition center on the outskirts of Milan — residents pack up and move out of their homes, making way for the more than 300,000 fairgoers who descend on the city each April.

“We were fascinated by this phenomenon of people leaving their home just for the week of Salone,” said Salvatore Peluso, 34, one of the founders of Dopo, a creative space and cultural center in Milan’s southeast Corvetto neighborhood. During Milan Design Week, Dopo is presenting “Runaways,” an exhibition exploring the complicated topic of housing in Milan through a home envisioned by young designers that will also function as a real temporary residence for the duration of the week. This migration is not unique to Milan, or even its design week. Yet the April design festival dwarfs other happenings largely because most of its exhibitions are open to the public. (The four annual Milan fashion weeks, by contrast, are predominantly reserved for industry insiders.)

Similar trends can be observed in cities around the world during large-scale sporting events and concerts. But a sports car race or music festival does not provide a stage from which participants can critique the system. For Mr. Peluso, it was important to use the design week as a tool to discuss these issues, he said.

Dopo, which takes its name from “dopolavoro,” after-work social clubs organized by companies or unions, is in a former warehouse at the end of a dead-end street in an industrial neighborhood largely populated by building material depots and nightclubs. It was founded in 2022 by a collective of young creative workers and academics. In addition to Mr. Peluso, they are Bianca Felicori, a journalist and researcher; Carlotta Franco, Grazia Mappa and Gabriele Leo, all architects; and three members of the design studio Parasite 2.0 (Luca Marullo, Eugenio Cosentino and Stefano Colombo). During the year, the headquarters operates as a shared studio space that often opens its doors to exhibitions and parties.

The curators said they saw this “design week migration” as a microcosm of the larger problems surrounding housing precarity in Milan. According to Abitare, a real estate company, the short-term rental price of a furnished two-bedroom apartment jumps 245 percent during Design Week. In the Brera neighborhood, where many of the high-end design showrooms are based, an apartment costs an average of 7,000 euros (about $7,500) for the week.

Profit-making opportunities have led to an explosion of homes that have been converted into short-term rental units, exacerbating the already squeezed housing stock. The monthly average rent for a two-bedroom in Milan is €1,850 — 10 percent higher than in 2022.

The proliferation of short-term rentals can partly be attributed to a shortage of hotels. According to Milan’s tourism board, almost 11 million people visited in 2023, yet the city counted merely 448 hotels. Compare that with Madrid, which has a similar numbers of visitors and more than 800 hotels to accommodate them.

All of these factors converge to create a system where students, other young designers and enthusiasts are priced out of visiting Milan Design Week, which for decades has been an important place to discover new work and network within the industry. At the same time, those who live here feel the effects year-round as they compete for apartments in desirable neighborhoods that now host increasing numbers of short-term visitors.

Indeed, the skyrocketing cost of rent set off protests last year, with students across Italy setting up tents outside campus buildings to highlight the untenable cost of living — a movement the Dopo collective said factored into its decision to focus on housing at Milan Design Week this year.

The main exhibition consists of shelters designed by different groups from across Europe, said Ms. Franco, 33. One bedroom is the creation of Abadir Academy, a design school in Sicily, with Ortigia Sound, an electronic music festival. In March, the seamstress Greta Naselli organized a workshop for the academy’s students, who scoured local bazaars for fabric scraps that they then sewed into tents inspired by the vibrant awnings shading southern Italian markets. The shelter will be repurposed as a sunshade during Ortigia Sound’s event in Syracuse, Sicily, in August.

A second bedroom was built by the Milanese architectural collective Zattere using discarded materials found on the Dopo premises to create a temporary sleeping space.

For the third bedroom, Cecilia Casabona, a curator from Rotterdam, invited young Dutch designers — who are experiencing a housing crisis of their own — to supply makeshift furnishings. “The Dutch Embassy of Living,” as this project is called, includes a carpet and fireplace by Jonas Hejduk; colorful, abstract lighting by Diego Faivre and Hugo Béhérégaray; seating by Teun Zwets; and two portable beds by Flora Lechner. The beds are based on Ms. Lechner’s Odd Size Baggage, furniture that folds down to fit into an airplane’s overhead compartment.

“As a student, housing is always an issue,” Ms. Lechner said. A 2020 graduate of the Design Academy Eindhoven, in the Netherlands, she recalled some of her classmates living in campsites for the first months of school. Without support, the cost of exhibiting at Milan Design Week while studying can be prohibitive. “Some people just send their work but don’t come themselves,” she said.

Instead of conventional product presentations, several up-and-coming design firms are offering multidisciplinary experiences at Dopo. The Berlin-based Bottone engineered a sound performance for the living room. Zerogloss, from Vicenza, Italy, is running workshops in the kitchen based on cooking and sharing meals. And the 12-meter (39-foot) dining room table created by Felix Pöttinger of Munich in collaboration with the carpentry and design studio Eham, in Hausham, is the site of dinner parties and round-table discussions based on the theme of conviviality.

For the evenings, sleepover guests have organized additional public events, including a meditation session, an ambient music concert and a tea ceremony, in exchange for accommodation. “We want an environment that is super relaxing,” Mr. Peluso said.

Dopo’s curators didn’t have to look far for creative inspiration. Ms. Felicori, 29, pointed to radical Italian collectives of the 1960s that used temporary installations to explore novel modes of living, like Archigram’s 1971 “Instant City,” an inflatable utopian experiment in communal housing that lasted for three days on the island of Ibiza. “It’s a performance of a domestic space,” she said. “In a world that is going faster and faster, we are proposing something slow.”

A few other Design Week projects explore alternative ideas of shelter. In the Tortona district, the cultural center Base is holding a multipronged exhibition titled “The Convivial Laboratory — Camp.” On the building’s roof, Parasite 2.0 has built a temporary campsite that will host Base’s designers-in-residence as well as students and other cultural organizers.

And IED, the European design institute, has invited students to stay free of charge for two nights at a makeshift campsite on a sports field in the Navigli district, partnering with Ikea and the outdoor company Ferrino to furnish the tents. Riccardo Balbo, the school’s academic director, said he saw it as an educational opportunity.

“As a school, our mission should be fostering curiosity, which means facilitating a younger generation to see new things,” Mr. Balbo said. “If we put this into the context of the Salone, gentrification in the city, increasing rents and the rising cost of life, then we should simply try to facilitate students to come and see.”

Integrating young people in Milan Design Week is also a goal of the governing body of the Salone del Mobile, led by Maria Porro, the director of marketing and communications at the furniture company Porro.

The Salone del Mobile has recently partnered with the Milan Polytechnic University to study the fair’s economic and social impact on the region. Among the areas of research are the effects on temporary accommodation and permanent housing in the city.

Though the results of the study won’t be released until later this year, the fair has lowered its admission fee to €20 from €55 for students “because we know that students are the future,” Ms. Porro said.

By lowering the barrier of inclusion for students and young people to participate in Milan Design Week, and sparking a conversation about the factors that inhibit them, the curators of “Runaways” see it as an opportunity to reconnect to the more communal — rather than corporate — aspects of design.

“It’s about exhibiting an environment that is totally collective,” Ms. Franco said. “Which is something we really need to rebuild in design.”

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