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What is Employee Motivation?

Here is how famous authors have explained employee motivation meaning and definition with various motivational theories in the workplace

Kathleen O'Donnell

Table of Contents

Employee motivation is the level of energy, commitment, and creativity that a company's workers bring to their jobs. Your motivated employees are the ones who roll out of bed almost every morning feeling excited to go to work and take on new challenges.

They look forward to learning new skills, stretching their capabilities, and taking on new responsibilities.

And they’re not just full of energy and enthusiasm - they’re also very beneficial for your business. They’re more productive, leave your company less often, and bring positive energy to the whole team.

That’s why so many businesses have spent time trying to figure out the best ways to motivate employees.

What motivates your employees to perform at their best every day? Many people think the main motivator is just money. And while it’s true - we do all work for money - there’s so much more to employee motivation than compensation.

Knowing what truly motivates your employees can seem like a bit of a mystery. What really makes a difference, and what is just nice to have?

When you know what works, you can make improvements and see a difference in employee motivation levels and your workforce's strength.

6 Employee motivational theories in the workplace

There are various theories and research on employee motivation. We'll discuss some of the important motivational theories in the workplace to explain employee motivation.

1. Maslow’s hierarchy of needs theory of motivation

Psychologist Abraham Maslow came up with this theory in his famous 1943 paper ‘A Theory of Human Motivation'.

The basis of his theory is that human beings need to have their most basic needs met before they can get the motivation to achieve those higher goals.

His hierarchy has five levels:

  • ‍ Physiological – these basic needs, like food, water, sleep, and shelter, have to be met in order for a person to survive.
  • Safety – these needs help people feel safe and include health, freedom, and personal and financial security.
  • Social – these needs are for connections like love, friendships, relationships, and family.
  • Esteem – these needs are to feel good about yourself, confident, appreciated, and recognized.
  • Self-actualization – the top of the pyramid is the need to become your very best self.

what is employee motivation essay

This theory makes sense - if you’re worried about where your next meal is coming from and how you’ll afford it, you’re not going to be able to do a lot of top-notch thinking about strategic initiatives.

What does this mean for employee motivation?

Supporting the needs of your employees outside of work is vital. They will not achieve everything they’d like to at work if they’re uncertain about their next paycheck or taken up with basic daily chores.

This is why many companies offer perks like on-site amenities, flexible work schedules, wellness discounts, and more.

Employees are not just workers - they’re human beings with complex needs, and helping them fulfill more of those needs can allow them to shine when they’re at work and thrive outside of it too. ‍

According to Maslow’s theory, in order to understand a person’s motivation at their work, an organization needs to understand the person’s general motivations first. An employee first looks forward to meeting his physiological needs of food, water, and shelter.

When this is met, he moves up the hierarchy to fulfill his safety needs, then to the next, and so on. The highest need in the hierarchy is self-actualization which encourages one to become the best version of themselves.

An employee works his/her way up this hierarchy and upon fulfilling any need level, aspires for the next one. So organizations should identify the position of each employee in the need hierarchy and motivate him/her to reach the next level.

The employee motivation as per this theory can depend upon the type of your industry, the size of the company, the current stage of the company. Eg. A company with largely white-collar employees have different motivational needs compared to a company that has largely blue-collar employees.

2. Hertzberg’s two-factor Theory

Developed by psychologist Frederick Herzberg in the 1950s, the two-factor theory posits that two main factors significantly influence employee engagement and motivation.

Motivator factors are factors that provide employees with positive motivation to do their best at work every day. These positive factors include feeling recognized and appreciated, enjoying their role, and seeing a clear career progression path.

Hygiene factors are the factors that can make employees feel dissatisfied and demotivated when they’re not present. These negative factors can include salaries, benefits, relationships with coworkers and managers, and company policies.

Both of these factors contribute significantly to employee motivation, but they operate independently of each other. You need to work on both factors to really improve employee motivation.

Preventing low motivation means taking care of those hygiene factors, so employees feel well-paid and happy with the people they work with. And raising motivation means promoting those motivator factors like making recognition frequently and meaningful.

3. Self-determination theory of motivation

External factors are certainly important for employee motivation - but it can also be highly helpful and effective to provide the framework for increasing internal motivation as well.

That’s where the Self-Determination Theory comes in.

This theory posits that satisfying the three basic psychological needs of employees helps encourage intrinsic motivation and high-quality performance.

These three basic internal needs are:

  • Relatedness , or the feeling of being cared for and having a strong sense of belonging. This means making people feel heard, valued, and appreciated.
  • Competence , or feeling effective and experiencing growth. Trusting employees to do their jobs well while holding them accountable for achievable goals is a key factor here.
  • Autonomy , or empowering employees to feel like they’re in charge of their own actions, can make their own choices. Avoiding micro-managing and encouraging employees to take initiatives on their own help fill these needs.

This employee motivation theory is all about creating a workplace environment that helps employees be their best selves.

The human need to grow, feel valued, and have confidence in skills is at the heart of this SHRM-approved theory , especially in difficult external times.

4. Expectancy theory of motivation

Victor Vroom’s expectancy theory states that a person’s motivation depends on three factors: expectancy, instrumentality, and valence.

It differentiates between the efforts put by a person, his/her performance, and the final result. Victor Vroom argues that when employees have the liberty to make choices in their work, they mostly choose something which motivates them the most.

People choose how they’ll behave as per the outcome they expect from that behavior - that’s the logic behind the Expectancy Theory . That means, in short, we decide what we’re going to do based on the outcome we expect. Humans are generally pretty rational creatures, and Expectancy Theory agrees with that notion.

According to this theory,

  • Expectancy : What employees expect from their own efforts.
  • Instrumentality : It is about whether the employee’s performance is good enough to achieve the desired result.
  • Valence : which is how much you value the expected reward.

To motivate an employee, there has to be a positive correlation between his effort and performance. An employee’s persona, his/her skills, and the expectations he/she has from his/her own abilities together form a motivating force for the employee. To keep up with and analyze the overall employee performance, consider using various employee time-tracking apps and task management tools.

‍ In the expectancy theory of motivation, Victor Vroom suggests that organizations looking to motivate employees need to ensure that all three factors: Expectancy, Instrumentality, and Valence are positive or high.

All three factors need to be achieved for employee motivation. Even achieving two out of three factors does not motivate employees.

The expectancy theory also states that even if the employer has provided everything to motivate the employee, the employee still may not be completely motivated unless he/she believes that the employer has actually provided what is needed.

What does this all really mean? People are motivated to perform well if they believe there’s a reasonable chance they’ll get a reward that they value.

So if you’re trying to increase employee performance by handing out little ceramic sculptures of frogs as a reward for good work, employees might think they have a good chance of getting that reward - but it’s not really valuable.

On the other hand, if merit raises are highly valued but are rare and stingy at your company, employees will probably not be highly motivated since they don’t see a high likelihood of a decent raise coming soon. Instead, try to set goals for your employees to achieve and then provide rewards for those goals they actually want.

5. Three-dimensional theory of attribution

Human beings are always looking for meaning in everything that happens to us. This is the basis behind the Three-Dimensional Theory of Attribution, which was developed by Bernard Weiner.

It says that people try to determine why we do what we do, and the reasons we try to find in our behavior influence how we act in the future.

For example , an employee who performs poorly in a big presentation might attribute this failure to bad luck, the technology in the room failing, or their own lack of confidence or competence.

This theory boils down to three main characteristics we tend to attribute behaviors to.

  • Do we see the problem as temporary, like a bad night’s sleep? Or is it an ongoing and stable issue, like our own unworthiness?
  • Do we believe the problem was caused by external events, like the presentation computer crashing? Or do we locate the problem internally to a lack of our own intelligence?
  • Were the factors for presenting well within our control or outside of it? Was it a lack of preparation we could have controlled or an internet outage that was outside our control?

When people feel they lack innate strengths and skills, they can tell defeatist stories about themselves that cause them to give up hope for improvement. And that’s a very demotivating feeling.

On the other hand, when employees feel they can control more factors that caused problems and know how to fix them, they’re more likely to make improvements and feel motivated to do better.

6. Nudge theory

Nudge theory credited to American academicians Richard H Thaler and Cass R Sunstein motivates employees to make decisions that are in their broad self-interest.

Organizations can gauge how each of their employees thinks and make it easier for them to choose what is best for them, their families, and society.

Nudge theory can also be used to explore and understand influences on how people behave, especially looking at negative influences, with a view to getting rid of them. This theory clearly accepts that people have certain attitudes and capabilities and considers it a part of human tendencies.

Organizations cannot force employees to adopt a particular behavior or follow a set of rules. They can only change the employees’ behavior towards a certain something without forcing it on them.

They can simply nudge or influence them toward the right set of decisions. One way of doing this is to give references from other people’s behavior to highlight what is acceptable and desirable.

Employee motivation has been an area of academic research for decades. There are various other theories like Hawthorne Studies by Elton Mayo, Adams’ theory, Lindner’s theory, and Skinner’s theory.

These theories help organizations to understand the motivators for their employees in different ways and settings. Accordingly, companies can devise strategies & implement technologies to keep their employees motivated.

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Kathleen O'Donnell

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Kathleen is a freelance writer and employee communications and culture expert, with 6+ years of experience in corporate internal communications.

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Employee Motivation: Definition And How To Improve It

by Aleksandra Masionis

Updated on July 5, 2022

Employee Motivation

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Employee motivation can serve as a major driver of organizational success. But keeping team members motivated still proves elusive for many organizations today, and not without reason. Every employee responds to different motivators, and investing in the wrong ones only depletes your company’s budget without effect. Preferences also shift over time, so what engages your workforce right now is almost certain to evolve in the coming years.

How can your organization stay on top of employee motivation and engage team members over the long haul? It’s not as difficult as you might think, as long as you understand what employee motivation really is, the types of incentives today’s workers respond to, and how to keep your finger on the pulse of employee sentiment at your company.

  • What is employee motivation?

Employee motivation is the level of commitment, drive, and creativity that your team brings with them to work every day. It has a major impact on almost every part of your company, whether positive or negative. Motivated employees do everything they can to get the job done, improving productivity and serving as examples for the rest of the workforce. Unmotivated employees do only what’s necessary to get by, and they’re more likely to start looking for positions elsewhere.

Thankfully, employee motivation is something that your enterprise can cultivate. Beyond the obvious levers available to any company, like raises and promotions, organizations can turn to unique incentives tailored to their workforce. Offering flexibility in work arrangements, professional development opportunities, and establishing recognition initiatives are just a few of the methods organizations can explore to keep employees motivated.

  • Types of motivation

Motivation is either intrinsic or extrinsic. Understanding the difference between the two is a fundamental step on the journey to improving employee motivation.

Intrinsic motivation

Intrinsic motivation is driven by internal emotions like happiness, pride, or satisfaction. When you’re intrinsically motivated, you perform actions because they give you positive feelings, like completing a passion project or satisfying a personal desire to learn.

Extrinsic motivation

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  • Measuring employee motivation

Before taking steps to boost employee motivation, your organization should establish benchmarks and prepare to measure the effect of its efforts. Employee motivation is a bit intangible by nature, as it attempts to reflect how employees actually feel. But it’s still possible to derive valuable insights into the current state of motivation by analyzing honest employee feedback.

Pulse surveys are the best way to gather frequent, targeted feedback in a way that doesn’t disrupt employees’ work lives. A pulse survey is a relatively brief set of questions sent to employees, typically using an employee engagement platform . These surveys are easy to complete and anonymous, so team members can express themselves freely. With the right questions and the capability to take quick action on the results , pulse surveys can be one of your most powerful tools for understanding employee motivation.

HR chatbots use the power of AI to give your employees a way to voice their concerns at any time. Similar to pulse surveys, HR chatbots allow anonymous input that can be shared anytime. This engages your team, and gives you access to real time feedback. HR chatbots provide an always-on channel that employees can use to quickly communicate their needs and ideas to your organization. It’s an ongoing conversation that gives your organization’s people leaders a constant stream of data they can leverage to drive meaningful change.

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  • 5 ways to improve employee motivation

While employee feedback should guide your organization’s motivation strategy, there are some core initiatives that will pay dividends across your company it always pays to consider.

1. Focus on employee engagement

Employee engagement is closely connected to employee motivation. Engaged employees are passionate about their job and are excited to work for your organization. Just as with motivation, you can use tools like those described above to get a real-time picture of engagement and then focus on the drivers that will make the greatest impact at your company. These are likely to include improving managerial relationships — managers account for around 70% of variance in employee engagement scores — taking concrete steps to improve employee wellness , and, of course, prioritizing employee recognition.

2. Build an impactful employee recognition program

Employee recognition encompasses all of the ways your team members are thanked and rewarded for their work. It’s a core driver of employee motivation — after all, if employees aren’t both told they’re appreciated and shown it in tangible ways, why should they continue to give their all on a daily basis? That means any effective recognition program needs to include both social and monetary components. To start building a culture of recognition at your company, choose a recognition platform that’s easy to start using, lets all team members say thank you in fun, engaging ways, and includes a points-based rewards system backed by an incredible catalog.

3. Offer great incentives

Today’s employees expect incentives to go beyond typical offerings like retirement benefits and health insurance. But don’t worry — offering perks that actually excite employees doesn’t have to break the bank. They can come in many forms , including bonuses, schedule and location flexibility, and paid time off. It’s important to design an incentive program that aligns with both your team desires and your company’s values .

4. Create a culture employees love being a part of

Organizational culture is the combination of values, expectations, and practices that guide what your team does each day. If your company culture makes employees feel like they belong , it’s much easier for them to become invested in the success of your enterprise. And 65% of employees say culture is one of the primary reasons they stay at their current jobs. A company culture employees want to be a part of should include important elements like aligning with your company values and fostering a feeling of belonging .

5. Empower employees to succeed

When an employee is empowered, they’re confident that their manager and your organization as a whole has their back and will provide them with the support and resources needed to succeed. Empowering employees starts by gathering input from team members directly on what they need to succeed and what’s currently holding them back. This enables your organization to go beyond simply giving employees the resources their roles require to provide the exact forms of support employees want. These may include retraining leaders who micromanage rather than coach , upping your company’s professional development game , or recalibrating work-life balance so team members actually have the time and energy necessary to thrive.

  • Motivate your workforce with Achievers

How can you tie all these disparate initiatives together? Simple: adopt a centralized platform dedicated to improving all aspects of the employee experience. The Achievers Experience Platform acts as an integrated ecosystem for motivating your workforce and improving organizational culture. It includes key tools for motivating employees like Achievers Listen , an employee engagement platform that makes capturing, analyzing and acting on team feedback easy. And Achievers Recognize lets all team members get in on the fun of showing appreciation and giving rewards, building a culture of recognition across your organization.

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How to motivate employees: Key factors, strategies, and examples

12 min read

How to motivate employees: Key factors, strategies, and examples

Learn how to motivate employees effectively by understanding key factors, strategies, and real-world examples.

Elle Holder

By Elle Holder

Not everyone has a green thumb or even cares about plants and gardening. But I’d bet that everyone knows what happens to a plant that’s never watered — it doesn’t flourish. In fact, it will eventually die. 

So, if you’ve got any questions or doubts on how to motivate employees, remember the plants. Motivation is just like water — it will help your employees flourish by impacting their productivity, job satisfaction, and their overall performance.

Employees who are motivated are more likely to be engaged, committed, and even willing to go the extra mile for their managers and the organization as a whole. The contrast? Stop watering or motivating your employees and they’ll begin to wilt. Their morale decreases, the quality of their work will drop, and you’ll face higher turnover rates.

This article will introduce employee motivation in a bit more depth, discuss several factors that influence it, strategies on how to motivate your employees, case studies of real companies that have successfully motivated their employees, challenges you may face, and finally how to measure and evaluate employee motivation.

Let’s begin.

Table of contents

Understanding employee motivation Key factors influencing employee motivation Strategies for motivating employees Case studies of successful employee motivation Overcoming challenges in employee motivation Measure and evaluate employee motivation Conclusion

Understanding employee motivation

Employee motivation has been described as the internal drive and enthusiasm that employees bring to their work, and it encompasses several factors that drive them to optimal performance. At its core, it refers to the internal and external forces that influence an employee’s willingness, enthusiasm, and their level of persistence when it comes to pursuing organizational goals and objectives.

Definition of employee motivation

Employee motivation is a complex psychological process that drives an employee’s behavior towards achieving work-related goals. It includes both intrinsic (internal) and extrinsic (external) factors that encourage employee engagement, commitment, and satisfaction.

The role of motivation in employee performance

If you’re wondering how to motivate employees — or if you should even bother — consider this. Motivated employees are more likely to demonstrate higher levels of job satisfaction, engagement, and productivity. They’ll typically exhibit greater initiative, creativity, and problem-solving abilities, all things that will lead to improved performance outcomes and organizational effectiveness. On the flip side, motivated employees are less likely to be repeatedly absent and they’re less likely to quit.

Common misconceptions about employee motivation

Unfortunately, employee motivation is often understood or oversimplified. Instead of digging deep into the complexities of how to motivate employees, some employers believe that motivation depends solely on monetary rewards or incentives. And although extrinsic rewards can influence behavior in the short term, if you want sustainable motivation , it will require a deeper understanding of your employees’ intrinsic needs, values, and goals.

Another misconception is the assumption that all employees are motivated by the same thing. In reality, motivation is highly individual and is influenced by personal experiences, preferences, and perceptions. With that in mind, an effective motivation strategy should be tailored to address the diverse needs and motivations of individual employees within your organization.

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Key factors influencing employee motivation.

Employee motivation is influenced by several factors that shape an individual’s attitude, behavior, and ultimately their performance in the workplace. Understanding these factors will help create a motivating work environment that maximizes employee engagement and productivity. 

Here are six key factors that can significantly influence employee motivation:

Feeling that work matters : Employees are motivated when they understand the significance of their contributions to your organization’s goals and overall mission. When their work is meaningful and aligned with their own set of values, they feel a sense of purpose and fulfillment.

Recognition and rewards : Acknowledging an employee’s efforts and achievements through rewards, praise, or incentives will boost morale and reinforce positive behavior. Recognition can come in various forms, including verbal appreciation — sometimes a simple thank you is enough — monetary bonuses, or opportunities for advancement.

Opportunities for growth and development: Some employees will be motivated when they have opportunities to learn new skills, take on challenging projects, and or advance their careers within your organization. Investing in training, mentorship programs, and career advancement pathways can demonstrate a commitment to your employees’ professional development and foster a culture of continuous learning.

Work-life balance : Maintaining a healthy balance between work responsibilities and personal life is important for an employee’s well-being and motivation. If you can offer flexible work arrangements, such as remote work opportunities, flexible scheduling, or even generous time off policies, this helps to enable employees to manage their work commitments while giving them time to attend to personal priorities and obligations.

Effective communication and feedback : Clear, transparent communication and regular feedback are essential if you want to develop trust, collaboration, and engagement among your employees. Providing constructive feedback helps employees understand your expectations and identifies areas for improvement. Additionally, your employees will feel valued and supported in their roles.

Positive work environment : A positive work environment is characterized by trust, respect, and camaraderie, all of which enhances employee morale and motivation. Cultivating a culture of inclusivity, teamwork, and open communication leads to a sense of belonging and commitment among your employees, driving higher levels of engagement and performance .

Strategies for motivating employees

If you want a high-performing and engaged workforce, you need to motivate your employees. Fortunately, employers can implement various strategies to inspire and incentivize employees to perform at their best.

Let’s address five effective strategies on how to motivate employees:

Set clear expectations and goals : Clearly defining roles, responsibilities, and performance expectations will help your employees understand what’s expected of them and provides a roadmap to their success. Clear goals give an employee a sense of direction and purpose, motivating them to strive for achievement.

Provide regular feedback and coaching : Regular feedback and coaching sessions create an opportunity for managers to recognize an employee’s strengths, address areas for improvement, and provide guidance on how to excel in their roles. Constructive feedback will help employees track their progress, stay motivated, and continuously improve their performance.

Encourage employee autonomy and empowerment : Empowering employees to make decisions and take initiative leads to a sense of ownership and accountability. When you give employees autonomy over their work processes and projects it enables them to leverage their skills and creativity, leading to increased motivation and engagement.

Create a culture of appreciation and recognition : If you want to boost morale and motivation , you need to recognize and appreciate their efforts and contributions. Simple gestures such as verbal praise, handwritten notes, or employee recognition programs can go a long way in showing your employees that their work is valued and appreciated.

Offer opportunities for skill advancement and career advancement : Provide employees with opportunities for learning, skill development, and career advancement, as this demonstrates a commitment to their professional growth and success. Offer training programs, mentorship opportunities, and career development paths — this encourages them to invest in their development and stay motivated.

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Case studies of successful employee motivation

Wondering how other companies motivate their employees? Here are three examples:

Example 1: Google’s employee recognition program

Google is known for its innovative and comprehensive employee recognition programs . Most recently, one notable initiative is their peer-to-peer recognition program called Googler-to-Googler (g2g).

Employees are encouraged to nominate their colleagues for demonstrating outstanding work or for embodying Google’s values. Recognized employees receive rewards, such as monetary bonuses or personalized gifts, and their achievements are celebrated publicly within the organization. This program leads to a culture of appreciation and collaboration, motivating employees to strive for excellence and recognize each other’s contributions.

Example 2: Microsoft’s employee development initiatives

Microsoft invests heavily in employee development through a variety of initiatives, including extensive training programs, mentorship opportunities, and career development resources. The company offers access to online learning platforms, internal training sessions, and professional certification programs to help employees enhance their skills in advance their careers.

Additionally, Microsoft encourages employees to participate in cross-functional projects and rotational assignments to gain diverse experiences and expand their expertise. These development opportunities empower employees to take ownership of their career growth and build a culture of motivation and engagement.

Example 3: HubSpot’s flexible work arrangements

HubSpot, a leading provider of inbound marketing and sales software, prioritizes flexibility and work-life balance for its employees. They’ve built a hybrid company that allows for three flexible work options — at home, at the office, or flexible.

Employees have the freedom to manage their work schedules and locations based on their personal preferences and responsibilities. HubSpot also promotes a results-oriented culture, with a focus on outcomes rather than hours worked. This approach empowers employees to achieve work-life integration, leading to higher job satisfaction, lower stress levels, and increased productivity.

Overcoming challenges in employee motivation

A discussion on how to motivate employees wouldn’t be complete without also addressing its challenges. Employee motivation can face several challenges, ranging from individual issues to more systemic obstacles. However, if you want to maintain a motivated and engaged work force, these challenges must be overcome.

Here are four key challenges to employee motivation and strategies on how to address them: 

  • Deal with demotivated employees:
  • Identify the root causes of their motivation, such as a lack of recognition, unclear expectations, or limited opportunities for growth
  • Provide individualized support and coaching to help employees rediscover their sense of purpose and reignite their passion for their work
  • Create a supportive work environment where your employees feel valued, heard, and empowered to voice their concerns and seek solutions
  • Address burnout and stress:
  • Promote a work-life balance by encouraging your employees to take regular breaks, set boundaries, and prioritize self-care
  • Implement stress management programs and resources, such as mindfulness sessions, wellness workshops, and provide access to mental health support services where needed
  • Review workload distribution and make sure that tasks are allocated appropriately, as this will prevent burnout and overload
  • Create a culture of open communication and psychological safety that allows employees to feel comfortable when they discuss what’s stressing them or look for help when needed
  • Manage conflicts and foster teamwork:
  • Be proactive when it comes to addressing conflicts in interpersonal issues by means of constructive dialogue, mediation, and conflict resolution techniques
  • Facilitate teambuilding activities, workshops, and training sessions to help strengthen communication, collaboration, and trust among team members
  • Clarify roles, responsibilities, and expectations to minimize misunderstandings and promote accountability within your team
  • Encourage a culture of mutual respect, empathy, and appreciation for your team’s diverse perspectives as this will create a cohesive and inclusive team dynamic
  • Sustain motivation in remote or virtual teams:
  • Establish clear communication channels and guidelines to help facilitate collaboration and interaction among your remote team members
  • Provide virtual team building activities, social events, and online forums to help promote engagement and camaraderie
  • Make full use of technology and digital tools to help streamline remote work processes

Measure and evaluate employee motivation

If you want to understand the effectiveness of your motivation strategies and identify areas for improvement within your organization, then it is important to assess their motivation. 

Here are three methods you can use to measure and evaluate employee motivation:

Key metrics for assessing employee motivation:

  • Employee engagement scores : Measure the level of emotional commitment and enthusiasm your employees have toward their work and your organization. You can do this through regular surveys or pulse checks.
  • Turnover rates : Monitor the rate at which your employees leave the organization, as high turnover rates may indicate underlying issues with employee motivation, job satisfaction , or organizational culture.
  • Performance metrics : Track individual and team performance indicators, such as productivity, quality of work, and achievement of goals.
  • Absenteeism in attendance records : Keep track of how often your employees are absent. Attendance patterns often engage employee motivation and job satisfaction levels.

Conduct employee surveys and feedback sessions:

  • Employee satisfaction surveys : Conduct periodic surveys to gather feedback from your employees on various aspects of their work experience, including their job satisfaction, motivation levels and their perception of your organizational culture.
  • One-on-one check-ins : Schedule regular check-in meetings between managers and employees to discuss individual goals, challenges, and any areas for improvement. You can use the sessions to provide feedback, offer support, and/or address any concerns that are related to motivation and engagement.
  • Focus groups : Organize focus group discussions with cross-functional teams or departments to dig deeper into any specific issues that may be affecting employee motivation, and then brainstorm potential solutions.
  • Anonymous feedback mechanisms : Set up anonymous feedback channels, such as suggestion boxes or online surveys. This will encourage candid feedback from any employees who may be hesitant to voice their concerns openly.

Analyze performance and engagement data:

  • Performance reviews : Regularly review employee performance data to assess the impact of motivation on individual and team performance. Identify any trends, patterns, and areas for improvement based on the outcomes of your performance reviews.
  • Engagement surveys : Analyze data from employee engagement surveys to identify trends, areas of strength, and any areas that require attention.
  • Use technology : Implement HR analytics tools and software platforms to help gather, analyze, and visualize employee data that’s related to motivation, engagement, and performance. Then use these insights to inform your decision-making and as a driver in your continuous improvement initiatives.

Conclusion 

So what can you learn from our discussion on how to motivate employees? We’ve explored various aspects of employee motivation, including what it is, how it’s influenced, how to foster it, how to overcome challenges, and even several methods for measuring and evaluating it.

In a bit more detail, this included:

  • Make sure your employees are motivated through rewards and recognition, opportunities for growth and development, work-life balance, and more.
  • There are several strategies you can use to motivate your employees, including setting clear goals, providing regular feedback and coaching, encouraging autonomy and empowerment, and creating a culture of appreciation.
  • Some challenges to expect include demotivated employees, burnout and stress, and conflict.
  • Measure and evaluate motivation with key metrics such as employee engagement scores, turnover rates, performance metrics, and even absenteeism and attendance records.

Why should you invest in employee motivation? It’s essential for the success of your organization and for employee well-being, since motivated employees are more productive, engaged, and committed to achieving organizational goals. Ultimately, organizations that prioritize employee motivation are better positioned to thrive in today’s competitive business landscape.

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The Science of Improving Motivation at Work

motivation at work

The topic of employee motivation can be quite daunting for managers, leaders, and human resources professionals.

Organizations that provide their members with meaningful, engaging work not only contribute to the growth of their bottom line, but also create a sense of vitality and fulfillment that echoes across their organizational cultures and their employees’ personal lives.

“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.”

In the context of work, an understanding of motivation can be applied to improve employee productivity and satisfaction; help set individual and organizational goals; put stress in perspective; and structure jobs so that they offer optimal levels of challenge, control, variety, and collaboration.

This article demystifies motivation in the workplace and presents recent findings in organizational behavior that have been found to contribute positively to practices of improving motivation and work life.

Before you continue, we thought you might like to download our three Goal Achievement Exercises for free . These detailed, science-based exercises will help you or your clients create actionable goals and master techniques to create lasting behavior change.

This Article Contains:

Motivation in the workplace, motivation theories in organizational behavior, employee motivation strategies, motivation and job performance, leadership and motivation, motivation and good business, a take-home message.

Motivation in the workplace has been traditionally understood in terms of extrinsic rewards in the form of compensation, benefits, perks, awards, or career progression.

With today’s rapidly evolving knowledge economy, motivation requires more than a stick-and-carrot approach. Research shows that innovation and creativity, crucial to generating new ideas and greater productivity, are often stifled when extrinsic rewards are introduced.

Daniel Pink (2011) explains the tricky aspect of external rewards and argues that they are like drugs, where more frequent doses are needed more often. Rewards can often signal that an activity is undesirable.

Interesting and challenging activities are often rewarding in themselves. Rewards tend to focus and narrow attention and work well only if they enhance the ability to do something intrinsically valuable. Extrinsic motivation is best when used to motivate employees to perform routine and repetitive activities but can be detrimental for creative endeavors.

Anticipating rewards can also impair judgment and cause risk-seeking behavior because it activates dopamine. We don’t notice peripheral and long-term solutions when immediate rewards are offered. Studies have shown that people will often choose the low road when chasing after rewards because addictive behavior is short-term focused, and some may opt for a quick win.

Pink (2011) warns that greatness and nearsightedness are incompatible, and seven deadly flaws of rewards are soon to follow. He found that anticipating rewards often has undesirable consequences and tends to:

  • Extinguish intrinsic motivation
  • Decrease performance
  • Encourage cheating
  • Decrease creativity
  • Crowd out good behavior
  • Become addictive
  • Foster short-term thinking

Pink (2011) suggests that we should reward only routine tasks to boost motivation and provide rationale, acknowledge that some activities are boring, and allow people to complete the task their way. When we increase variety and mastery opportunities at work, we increase motivation.

Rewards should be given only after the task is completed, preferably as a surprise, varied in frequency, and alternated between tangible rewards and praise. Providing information and meaningful, specific feedback about the effort (not the person) has also been found to be more effective than material rewards for increasing motivation (Pink, 2011).

hawthorne effect

They have shaped the landscape of our understanding of organizational behavior and our approaches to employee motivation. We discuss a few of the most frequently applied theories of motivation in organizational behavior.

Herzberg’s two-factor theory

Frederick Herzberg’s (1959) two-factor theory of motivation, also known as dual-factor theory or motivation-hygiene theory, was a result of a study that analyzed responses of 200 accountants and engineers who were asked about their positive and negative feelings about their work. Herzberg (1959) concluded that two major factors influence employee motivation and satisfaction with their jobs:

  • Motivator factors, which can motivate employees to work harder and lead to on-the-job satisfaction, including experiences of greater engagement in and enjoyment of the work, feelings of recognition, and a sense of career progression
  • Hygiene factors, which can potentially lead to dissatisfaction and a lack of motivation if they are absent, such as adequate compensation, effective company policies, comprehensive benefits, or good relationships with managers and coworkers

Herzberg (1959) maintained that while motivator and hygiene factors both influence motivation, they appeared to work entirely independently of each other. He found that motivator factors increased employee satisfaction and motivation, but the absence of these factors didn’t necessarily cause dissatisfaction.

Likewise, the presence of hygiene factors didn’t appear to increase satisfaction and motivation, but their absence caused an increase in dissatisfaction. It is debatable whether his theory would hold true today outside of blue-collar industries, particularly among younger generations, who may be looking for meaningful work and growth.

Maslow’s hierarchy of needs

Abraham Maslow’s hierarchy of needs theory proposed that employees become motivated along a continuum of needs from basic physiological needs to higher level psychological needs for growth and self-actualization . The hierarchy was originally conceptualized into five levels:

  • Physiological needs that must be met for a person to survive, such as food, water, and shelter
  • Safety needs that include personal and financial security, health, and wellbeing
  • Belonging needs for friendships, relationships, and family
  • Esteem needs that include feelings of confidence in the self and respect from others
  • Self-actualization needs that define the desire to achieve everything we possibly can and realize our full potential

According to the hierarchy of needs, we must be in good health, safe, and secure with meaningful relationships and confidence before we can reach for the realization of our full potential.

For a full discussion of other theories of psychological needs and the importance of need satisfaction, see our article on How to Motivate .

Hawthorne effect

The Hawthorne effect, named after a series of social experiments on the influence of physical conditions on productivity at Western Electric’s factory in Hawthorne, Chicago, in the 1920s and 30s, was first described by Henry Landsberger in 1958 after he noticed some people tended to work harder and perform better when researchers were observing them.

Although the researchers changed many physical conditions throughout the experiments, including lighting, working hours, and breaks, increases in employee productivity were more significant in response to the attention being paid to them, rather than the physical changes themselves.

Today the Hawthorne effect is best understood as a justification for the value of providing employees with specific and meaningful feedback and recognition. It is contradicted by the existence of results-only workplace environments that allow complete autonomy and are focused on performance and deliverables rather than managing employees.

Expectancy theory

Expectancy theory proposes that we are motivated by our expectations of the outcomes as a result of our behavior and make a decision based on the likelihood of being rewarded for that behavior in a way that we perceive as valuable.

For example, an employee may be more likely to work harder if they have been promised a raise than if they only assumed they might get one.

Expectancy Theories

Expectancy theory posits that three elements affect our behavioral choices:

  • Expectancy is the belief that our effort will result in our desired goal and is based on our past experience and influenced by our self-confidence and anticipation of how difficult the goal is to achieve.
  • Instrumentality is the belief that we will receive a reward if we meet performance expectations.
  • Valence is the value we place on the reward.

Expectancy theory tells us that we are most motivated when we believe that we will receive the desired reward if we hit an achievable and valued target, and least motivated if we do not care for the reward or do not believe that our efforts will result in the reward.

Three-dimensional theory of attribution

Attribution theory explains how we attach meaning to our own and other people’s behavior and how the characteristics of these attributions can affect future motivation.

Bernard Weiner’s three-dimensional theory of attribution proposes that the nature of the specific attribution, such as bad luck or not working hard enough, is less important than the characteristics of that attribution as perceived and experienced by the individual. According to Weiner, there are three main characteristics of attributions that can influence how we behave in the future:

Stability is related to pervasiveness and permanence; an example of a stable factor is an employee believing that they failed to meet the expectation because of a lack of support or competence. An unstable factor might be not performing well due to illness or a temporary shortage of resources.

“There are no secrets to success. It is the result of preparation, hard work, and learning from failure.”

Colin Powell

According to Weiner, stable attributions for successful achievements can be informed by previous positive experiences, such as completing the project on time, and can lead to positive expectations and higher motivation for success in the future. Adverse situations, such as repeated failures to meet the deadline, can lead to stable attributions characterized by a sense of futility and lower expectations in the future.

Locus of control describes a perspective about the event as caused by either an internal or an external factor. For example, if the employee believes it was their fault the project failed, because of an innate quality such as a lack of skills or ability to meet the challenge, they may be less motivated in the future.

If they believe an external factor was to blame, such as an unrealistic deadline or shortage of staff, they may not experience such a drop in motivation.

Controllability defines how controllable or avoidable the situation was. If an employee believes they could have performed better, they may be less motivated to try again in the future than someone who believes that factors outside of their control caused the circumstances surrounding the setback.

Basic Attribution Categories

Theory X and theory Y

Douglas McGregor proposed two theories to describe managerial views on employee motivation: theory X and theory Y. These views of employee motivation have drastically different implications for management.

He divided leaders into those who believe most employees avoid work and dislike responsibility (theory X managers) and those who say that most employees enjoy work and exert effort when they have control in the workplace (theory Y managers).

To motivate theory X employees, the company needs to push and control their staff through enforcing rules and implementing punishments.

Theory Y employees, on the other hand, are perceived as consciously choosing to be involved in their work. They are self-motivated and can exert self-management, and leaders’ responsibility is to create a supportive environment and develop opportunities for employees to take on responsibility and show creativity.

Theory X is heavily informed by what we know about intrinsic motivation and the role that the satisfaction of basic psychological needs plays in effective employee motivation.

Theory X & Y

Taking theory X and theory Y as a starting point, theory Z was developed by Dr. William Ouchi. The theory combines American and Japanese management philosophies and focuses on long-term job security, consensual decision making, slow evaluation and promotion procedures, and individual responsibility within a group context.

Its noble goals include increasing employee loyalty to the company by providing a job for life, focusing on the employee’s wellbeing, and encouraging group work and social interaction to motivate employees in the workplace.

Features of Theory Z

There are several implications of these numerous theories on ways to motivate employees. They vary with whatever perspectives leadership ascribes to motivation and how that is cascaded down and incorporated into practices, policies, and culture.

The effectiveness of these approaches is further determined by whether individual preferences for motivation are considered. Nevertheless, various motivational theories can guide our focus on aspects of organizational behavior that may require intervening.

Herzberg’s two-factor theory , for example, implies that for the happiest and most productive workforce, companies need to work on improving both motivator and hygiene factors.

The theory suggests that to help motivate employees, the organization must ensure that everyone feels appreciated and supported, is given plenty of specific and meaningful feedback, and has an understanding of and confidence in how they can grow and progress professionally.

To prevent job dissatisfaction, companies must make sure to address hygiene factors by offering employees the best possible working conditions, fair pay, and supportive relationships.

Maslow’s hierarchy of needs , on the other hand, can be used to transform a business where managers struggle with the abstract concept of self-actualization and tend to focus too much on lower level needs. Chip Conley, the founder of the Joie de Vivre hotel chain and head of hospitality at Airbnb, found one way to address this dilemma by helping his employees understand the meaning of their roles during a staff retreat.

In one exercise, he asked groups of housekeepers to describe themselves and their job responsibilities by giving their group a name that reflects the nature and the purpose of what they were doing. They came up with names such as “The Serenity Sisters,” “The Clutter Busters,” and “The Peace of Mind Police.”

These designations provided a meaningful rationale and gave them a sense that they were doing more than just cleaning, instead “creating a space for a traveler who was far away from home to feel safe and protected” (Pattison, 2010). By showing them the value of their roles, Conley enabled his employees to feel respected and motivated to work harder.

The Hawthorne effect studies and Weiner’s three-dimensional theory of attribution have implications for providing and soliciting regular feedback and praise. Recognizing employees’ efforts and providing specific and constructive feedback in the areas where they can improve can help prevent them from attributing their failures to an innate lack of skills.

Praising employees for improvement or using the correct methodology, even if the ultimate results were not achieved, can encourage them to reframe setbacks as learning opportunities. This can foster an environment of psychological safety that can further contribute to the view that success is controllable by using different strategies and setting achievable goals .

Theories X, Y, and Z show that one of the most impactful ways to build a thriving organization is to craft organizational practices that build autonomy, competence, and belonging. These practices include providing decision-making discretion, sharing information broadly, minimizing incidents of incivility, and offering performance feedback.

Being told what to do is not an effective way to negotiate. Having a sense of autonomy at work fuels vitality and growth and creates environments where employees are more likely to thrive when empowered to make decisions that affect their work.

Feedback satisfies the psychological need for competence. When others value our work, we tend to appreciate it more and work harder. Particularly two-way, open, frequent, and guided feedback creates opportunities for learning.

Frequent and specific feedback helps people know where they stand in terms of their skills, competencies, and performance, and builds feelings of competence and thriving. Immediate, specific, and public praise focusing on effort and behavior and not traits is most effective. Positive feedback energizes employees to seek their full potential.

Lack of appreciation is psychologically exhausting, and studies show that recognition improves health because people experience less stress. In addition to being acknowledged by their manager, peer-to-peer recognition was shown to have a positive impact on the employee experience (Anderson, 2018). Rewarding the team around the person who did well and giving more responsibility to top performers rather than time off also had a positive impact.

Stop trying to motivate your employees – Kerry Goyette

Other approaches to motivation at work include those that focus on meaning and those that stress the importance of creating positive work environments.

Meaningful work is increasingly considered to be a cornerstone of motivation. In some cases, burnout is not caused by too much work, but by too little meaning. For many years, researchers have recognized the motivating potential of task significance and doing work that affects the wellbeing of others.

All too often, employees do work that makes a difference but never have the chance to see or to meet the people affected. Research by Adam Grant (2013) speaks to the power of long-term goals that benefit others and shows how the use of meaning to motivate those who are not likely to climb the ladder can make the job meaningful by broadening perspectives.

Creating an upbeat, positive work environment can also play an essential role in increasing employee motivation and can be accomplished through the following:

  • Encouraging teamwork and sharing ideas
  • Providing tools and knowledge to perform well
  • Eliminating conflict as it arises
  • Giving employees the freedom to work independently when appropriate
  • Helping employees establish professional goals and objectives and aligning these goals with the individual’s self-esteem
  • Making the cause and effect relationship clear by establishing a goal and its reward
  • Offering encouragement when workers hit notable milestones
  • Celebrating employee achievements and team accomplishments while avoiding comparing one worker’s achievements to those of others
  • Offering the incentive of a profit-sharing program and collective goal setting and teamwork
  • Soliciting employee input through regular surveys of employee satisfaction
  • Providing professional enrichment through providing tuition reimbursement and encouraging employees to pursue additional education and participate in industry organizations, skills workshops, and seminars
  • Motivating through curiosity and creating an environment that stimulates employee interest to learn more
  • Using cooperation and competition as a form of motivation based on individual preferences

Sometimes, inexperienced leaders will assume that the same factors that motivate one employee, or the leaders themselves, will motivate others too. Some will make the mistake of introducing de-motivating factors into the workplace, such as punishment for mistakes or frequent criticism, but negative reinforcement rarely works and often backfires.

what is employee motivation essay

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There are several positive psychology interventions that can be used in the workplace to improve important outcomes, such as reduced job stress and increased motivation, work engagement, and job performance. Numerous empirical studies have been conducted in recent years to verify the effects of these interventions.

Psychological capital interventions

Psychological capital interventions are associated with a variety of work outcomes that include improved job performance, engagement, and organizational citizenship behaviors (Avey, 2014; Luthans & Youssef-Morgan 2017). Psychological capital refers to a psychological state that is malleable and open to development and consists of four major components:

  • Self-efficacy and confidence in our ability to succeed at challenging work tasks
  • Optimism and positive attributions about the future of our career or company
  • Hope and redirecting paths to work goals in the face of obstacles
  • Resilience in the workplace and bouncing back from adverse situations (Luthans & Youssef-Morgan, 2017)

Job crafting interventions

Job crafting interventions – where employees design and have control over the characteristics of their work to create an optimal fit between work demands and their personal strengths – can lead to improved performance and greater work engagement (Bakker, Tims, & Derks, 2012; van Wingerden, Bakker, & Derks, 2016).

The concept of job crafting is rooted in the jobs demands–resources theory and suggests that employee motivation, engagement, and performance can be influenced by practices such as (Bakker et al., 2012):

  • Attempts to alter social job resources, such as feedback and coaching
  • Structural job resources, such as opportunities to develop at work
  • Challenging job demands, such as reducing workload and creating new projects

Job crafting is a self-initiated, proactive process by which employees change elements of their jobs to optimize the fit between their job demands and personal needs, abilities, and strengths (Wrzesniewski & Dutton, 2001).

leadership and motivation

Today’s motivation research shows that participation is likely to lead to several positive behaviors as long as managers encourage greater engagement, motivation, and productivity while recognizing the importance of rest and work recovery.

One key factor for increasing work engagement is psychological safety (Kahn, 1990). Psychological safety allows an employee or team member to engage in interpersonal risk taking and refers to being able to bring our authentic self to work without fear of negative consequences to self-image, status, or career (Edmondson, 1999).

When employees perceive psychological safety, they are less likely to be distracted by negative emotions such as fear, which stems from worrying about controlling perceptions of managers and colleagues.

Dealing with fear also requires intense emotional regulation (Barsade, Brief, & Spataro, 2003), which takes away from the ability to fully immerse ourselves in our work tasks. The presence of psychological safety in the workplace decreases such distractions and allows employees to expend their energy toward being absorbed and attentive to work tasks.

Effective structural features, such as coaching leadership and context support, are some ways managers can initiate psychological safety in the workplace (Hackman, 1987). Leaders’ behavior can significantly influence how employees behave and lead to greater trust (Tyler & Lind, 1992).

Supportive, coaching-oriented, and non-defensive responses to employee concerns and questions can lead to heightened feelings of safety and ensure the presence of vital psychological capital.

Another essential factor for increasing work engagement and motivation is the balance between employees’ job demands and resources.

Job demands can stem from time pressures, physical demands, high priority, and shift work and are not necessarily detrimental. High job demands and high resources can both increase engagement, but it is important that employees perceive that they are in balance, with sufficient resources to deal with their work demands (Crawford, LePine, & Rich, 2010).

Challenging demands can be very motivating, energizing employees to achieve their goals and stimulating their personal growth. Still, they also require that employees be more attentive and absorbed and direct more energy toward their work (Bakker & Demerouti, 2014).

Unfortunately, when employees perceive that they do not have enough control to tackle these challenging demands, the same high demands will be experienced as very depleting (Karasek, 1979).

This sense of perceived control can be increased with sufficient resources like managerial and peer support and, like the effects of psychological safety, can ensure that employees are not hindered by distraction that can limit their attention, absorption, and energy.

The job demands–resources occupational stress model suggests that job demands that force employees to be attentive and absorbed can be depleting if not coupled with adequate resources, and shows how sufficient resources allow employees to sustain a positive level of engagement that does not eventually lead to discouragement or burnout (Demerouti, Bakker, Nachreiner, & Schaufeli, 2001).

And last but not least, another set of factors that are critical for increasing work engagement involves core self-evaluations and self-concept (Judge & Bono, 2001). Efficacy, self-esteem, locus of control, identity, and perceived social impact may be critical drivers of an individual’s psychological availability, as evident in the attention, absorption, and energy directed toward their work.

Self-esteem and efficacy are enhanced by increasing employees’ general confidence in their abilities, which in turn assists in making them feel secure about themselves and, therefore, more motivated and engaged in their work (Crawford et al., 2010).

Social impact, in particular, has become increasingly important in the growing tendency for employees to seek out meaningful work. One such example is the MBA Oath created by 25 graduating Harvard business students pledging to lead professional careers marked with integrity and ethics:

The MBA oath

“As a business leader, I recognize my role in society.

My purpose is to lead people and manage resources to create value that no single individual can create alone.

My decisions affect the well-being of individuals inside and outside my enterprise, today and tomorrow. Therefore, I promise that:

  • I will manage my enterprise with loyalty and care, and will not advance my personal interests at the expense of my enterprise or society.
  • I will understand and uphold, in letter and spirit, the laws and contracts governing my conduct and that of my enterprise.
  • I will refrain from corruption, unfair competition, or business practices harmful to society.
  • I will protect the human rights and dignity of all people affected by my enterprise, and I will oppose discrimination and exploitation.
  • I will protect the right of future generations to advance their standard of living and enjoy a healthy planet.
  • I will report the performance and risks of my enterprise accurately and honestly.
  • I will invest in developing myself and others, helping the management profession continue to advance and create sustainable and inclusive prosperity.

In exercising my professional duties according to these principles, I recognize that my behavior must set an example of integrity, eliciting trust, and esteem from those I serve. I will remain accountable to my peers and to society for my actions and for upholding these standards. This oath, I make freely, and upon my honor.”

Job crafting is the process of personalizing work to better align with one’s strengths, values, and interests (Tims & Bakker, 2010).

Any job, at any level can be ‘crafted,’ and a well-crafted job offers more autonomy, deeper engagement and improved overall wellbeing.

There are three types of job crafting:

  • Task crafting involves adding or removing tasks, spending more or less time on certain tasks, or redesigning tasks so that they better align with your core strengths (Berg et al., 2013).
  • Relational crafting includes building, reframing, and adapting relationships to foster meaningfulness (Berg et al., 2013).
  • Cognitive crafting defines how we think about our jobs, including how we perceive tasks and the meaning behind them.

If you would like to guide others through their own unique job crafting journey, our set of Job Crafting Manuals (PDF) offer a ready-made 7-session coaching trajectory.

what is employee motivation essay

Prosocial motivation is an important driver behind many individual and collective accomplishments at work.

It is a strong predictor of persistence, performance, and productivity when accompanied by intrinsic motivation. Prosocial motivation was also indicative of more affiliative citizenship behaviors when it was accompanied by motivation toward impression management motivation and was a stronger predictor of job performance when managers were perceived as trustworthy (Ciulla, 2000).

On a day-to-day basis most jobs can’t fill the tall order of making the world better, but particular incidents at work have meaning because you make a valuable contribution or you are able to genuinely help someone in need.

J. B. Ciulla

Prosocial motivation was shown to enhance the creativity of intrinsically motivated employees, the performance of employees with high core self-evaluations, and the performance evaluations of proactive employees. The psychological mechanisms that enable this are the importance placed on task significance, encouraging perspective taking, and fostering social emotions of anticipated guilt and gratitude (Ciulla, 2000).

Some argue that organizations whose products and services contribute to positive human growth are examples of what constitutes good business (Csíkszentmihályi, 2004). Businesses with a soul are those enterprises where employees experience deep engagement and develop greater complexity.

In these unique environments, employees are provided opportunities to do what they do best. In return, their organizations reap the benefits of higher productivity and lower turnover, as well as greater profit, customer satisfaction, and workplace safety. Most importantly, however, the level of engagement, involvement, or degree to which employees are positively stretched contributes to the experience of wellbeing at work (Csíkszentmihályi, 2004).

what is employee motivation essay

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Daniel Pink (2011) argues that when it comes to motivation, management is the problem, not the solution, as it represents antiquated notions of what motivates people. He claims that even the most sophisticated forms of empowering employees and providing flexibility are no more than civilized forms of control.

He gives an example of companies that fall under the umbrella of what is known as results-only work environments (ROWEs), which allow all their employees to work whenever and wherever they want as long their work gets done.

Valuing results rather than face time can change the cultural definition of a successful worker by challenging the notion that long hours and constant availability signal commitment (Kelly, Moen, & Tranby, 2011).

Studies show that ROWEs can increase employees’ control over their work schedule; improve work–life fit; positively affect employees’ sleep duration, energy levels, self-reported health, and exercise; and decrease tobacco and alcohol use (Moen, Kelly, & Lam, 2013; Moen, Kelly, Tranby, & Huang, 2011).

Perhaps this type of solution sounds overly ambitious, and many traditional working environments are not ready for such drastic changes. Nevertheless, it is hard to ignore the quickly amassing evidence that work environments that offer autonomy, opportunities for growth, and pursuit of meaning are good for our health, our souls, and our society.

Leave us your thoughts on this topic.

Related reading: Motivation in Education: What It Takes to Motivate Our Kids

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  • Herzberg, F. (1959).  The motivation to work.  Wiley.
  • Judge, T. A., & Bono, J. E. (2001). Relationship of core self-evaluations traits – self-esteem, generalized self-efficacy, locus of control, and emotional stability – with job satisfaction and job performance: A meta-analysis.  Journal of Applied Psychology ,  86 (1), 80–92.
  • Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work.  Academy of Management Journal , 33 (4), 692–724.
  • Karasek, R. A., Jr. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign.  Administrative Science Quarterly, 24 (2), 285–308.
  • Kelly, E. L., Moen, P., & Tranby, E. (2011). Changing workplaces to reduce work-family conflict: Schedule control in a white-collar organization.  American Sociological Review ,  76 (2), 265–290.
  • Landsberger, H. A. (1958). Hawthorne revisited: Management and the worker, its critics, and developments in human relations in industry. Cornell University.
  • Luthans, F., & Youssef-Morgan, C. M. (2017). Psychological capital: An evidence-based positive approach. Annual Review of Organizational Psychology and Organizational Behavior, 4 , 339-366.
  • Moen, P., Kelly, E. L., & Lam, J. (2013). Healthy work revisited: Do changes in time strain predict well-being?  Journal of occupational health psychology, 18 (2), 157.
  • Moen, P., Kelly, E., Tranby, E., & Huang, Q. (2011). Changing work, changing health: Can real work-time flexibility promote health behaviors and well-being?  Journal of Health and Social Behavior, 52(4), 404–429.
  • Pattison, K. (2010, August 26). Chip Conley took the Maslow pyramid, made it an employee pyramid and saved his company. Fast Company. Retrieved from https://www.fastcompany.com/1685009/chip-conley-took-maslow-pyramid-made-it-employee-pyramid-and-saved-his-company
  • Pink, D. H. (2011). Drive: The surprising truth about what motivates us. Penguin.
  • Tims, M., & Bakker, A. B. (2010). Job crafting: Towards a new model of individual job redesign. SA Journal of Industrial Psychology, 36(2) , 1-9.
  • Tyler, T. R., & Lind, E. A. (1992). A relational model of authority in groups. In M. P. Zanna (Ed.), Advances in experimental social psychology (vol. 25) (pp. 115–191). Academic Press.
  • von Wingerden, J., Bakker, A. B., & Derks, D. (2016). A test of a job demands–resources intervention.  Journal of Managerial Psychology ,  31 (3), 686–701.
  • Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26 (2), 179–201.

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Laloni Everitt

Good and helpful study thank you. It will help achieving goals for my clients. Thank you for this information

Olivera novitović, PhD

A lot of data is really given. Validation is correct. The next step is the exchange of knowledge in order to create an optimal model of motivation.

David

A good article, thank you for sharing. The views and work by the likes of Daniel Pink, Dan Ariely, Barry Schwartz etc have really got me questioning and reflecting on my own views on workplace motivation. There are far too many organisations and leaders who continue to rely on hedonic principles for motivation (until recently, myself included!!). An excellent book which shares these modern views is ‘Primed to Perform’ by Doshi and McGregor (2015). Based on the earlier work of Deci and Ryan’s self determination theory the book explores the principle of ‘why people work, determines how well they work’. A easy to read and enjoyable book that offers a very practical way of applying in the workplace.

Annelé Venter

Thanks for mentioning that. Sounds like a good read.

All the best, Annelé

Ida H Rivera

Motivation – a piece of art every manager should obtain and remember by heart and continue to embrace.

Sanjay Patil

Exceptionally good write-up on the subject applicable for personal and professional betterment. Simplified theorem appeals to think and learn at least one thing that means an inspiration to the reader. I appreciate your efforts through this contributive work.

Nelson Guevara

Excelente artículo sobre motivación. Me inspira. Gracias

Sibora

Very helpful for everyone studying motivation right now! It’s brilliant the way it’s witten and also brought to the reader. Thank you.

Robyn Walshe

Such a brilliant piece! A super coverage of existing theories clearly written. It serves as an excellent overview (or reminder for those of us who once knew the older stuff by heart!) Thank you!

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123 Employee Motivation Essay Topic Ideas & Examples

🏆 best employee motivation topic ideas & essay examples, 👍 good essay topics on employee motivation, 📌 most interesting employee motivation topics to write about, ❓ questions about employee motivation.

  • Apex Computers: Problems of Motivation Among Subordinates In the process of using intangible incentives, it is necessary to use, first of all, recognition of the merits of employees.
  • Employee Motivation and Reward at Google One of the factors that make most of the employees wish to work with Google Company is that the company offers an environment that promotes employee growth and development. We will write a custom essay specifically for you by our professional experts 808 writers online Learn More
  • Employee Motivation: Theories in Practice Accepting the importance of this approach, one can also admit the reconsideration of the approaches to leadership and motivation as two basic elements needed to create a positive working atmosphere and ensure that all individuals […]
  • Employee Motivation: Expectancy and Equity Theories With regard to the equity theory, it is recognizable that employees will observe the aspects of impartiality, fairness, and justice practiced by the management. Equity should be exercised within the entire organization and to all […]
  • Compensation and Employee Motivation and Retention in Abu Dhabi National Oil Company Here, the paper expounds on the wide range of compensation schemes in the company and links each to the sustainability of a favorable work environment in the company and the retention of employees.
  • Employee Motivation in Radisson Hotel It is to this response that this study aims to review the literature and suggest the ways in which Radisson Hotel can respond to employee motivation and also recommend on the best strategies to increase […]
  • Employee Motivation and Job Satisfaction, Attitude, and Productivity Training and development of employees According to the results of the survey, a great percentage of those interviewed agreed to the fact that companies highly encourage and support education and training of workers.
  • Leadership Style and Employee Motivation: Burj Al Arab Hotel How effective and sustainable is the current leadership approach within the Burj Al Arab in the management of the level of employee motivation? How effective is the function of the current leadership styles in improving […]
  • Employee Motivation at Wal-Mart in China That is, the company’s mission is to meet the expectations of its clients and not employees. In other words, if the factors that motivate employees are fully provided, they are likely to become motivated and […]
  • Employee Motivation and Key Performance Indicators However, to serve as motivators, KPIs need to be used in combination with a system of incentives and rewards for the employees who meet the standards.
  • Managing Employee Motivation Through System Thinking The principles of system thinking mainly caution against finding solutions in isolated parts of a system because the problem is transferred to other areas of the same system.
  • Employee Motivation as a Component of Performance Management Therefore, one of the areas that are given a lot of attention in strategic human resource management is the management of the expectations and demands of employees in organizations. Of critical relevance in employee motivation […]
  • “Employee Motivation: A Malaysian Perspective” by Ismail These factors include interesting work, appreciation of the work done, working conditions, job security, feeling of involvement in organization, good wages, career growth and promotion while in the organization, organization loyalty to employees, and sympathetic […]
  • Impact of Employee Motivation in Organizational Performance The research topic on the impact of employee motivation in performance of an organization was chosen to establish the link between motivation and performance in an organization.
  • Motivating Employees: USAA’s Strategies and Impacts For maximum productivity, employees need motivation. USAA’s significant success is a consequence of proper management and employees motivation.
  • Employee Motivation Methods and Their Effectiveness As a result, my staff would be more determined to achieve higher standards because they would take part in setting them in the first place.
  • The Significance of Strategic Compensation for Employee Motivation and Retention In response to some of the events in the companies that changed them, motivation systems were developed as a counter to the demoralization of employees.
  • Communication Failure, Lack of Motivation, and Conflicts as Common Workplace Issues Poor communication can lead to a lack of understanding and awareness, resulting in a breakdown of the relationship between employees, managers, and colleagues.
  • The Employee Benefits Provided by the Bank of America In the process of applying for a job or assessing a certain company, it is crucial to learn about their advantages and unique features. In conclusion, Bank of America features various benefits that provide employees […]
  • Employee Motivation and Personal Hierarchy of Needs Esteem Needs: A decent salary, respectful attitude on the part of colleagues and management, and confidence in compliance with the position occupied. Security Needs: The availability of security measures in the personal, family, and workspace […]
  • How Flexibility Affects Job Satisfaction in Working Families: Research Design For its implementation in the system of study of the issue related to the topic of this work, it is important to consider the fact that the data that it requires can be obtained immediately […]
  • Management Control and Employee Motivation The main elements of the motivation system are considered to be the needs of the individual, their motives, and incentives. The reasons may be the need to provide finances for the family, the desire to […]
  • The Google Company’s Employee Motivation Over the years, the organization has grown to be the best in data collection and technological advantages in artificial intelligence. As a result, Google is one of the greatest businesses to use as a benchmark […]
  • Discussion Board Assignment: Employee Benefits The opportunity to use vacation time would discourage me from leaving an organization due to enabling me to take care of my health and recover from stress.
  • An Employee Motivation Email’s Analysis Part of the manager’s job is to keep the staff motivated; to do so, the manager can apply theoretical frameworks concerning workforce motivation, such as expectancy theory.
  • Employee Benefits Program for Supreme Court Justice They are also a guarantee of the independence of the Supreme Court Justice representative in the performance of his duties. In case of the death of a representative of the Supreme Court Justice related to […]
  • Employee Benefits Program: Analysis and Comparison In the case of the analysis, several independent studies of the work culture and the interaction of employees with employers are a priority.
  • Increasing Employee Motivation for Small Businesses Given the effects of the pandemic on business operations and human resource practices, employee safety and wellbeing has been thrust to the forefront of leadership concerns because it has become increasingly poignant for leaders to […]
  • Managers’ Concern Over Employee Motivation Issues Thus, the responsibility of management is to monitor and direct workers in a company. Even though most people have to work for a livelihood and a job is an essential part of everyone’s lives, administrators […]
  • Benefits of Employees Motivation Motivated employees are happy and satisfied with their job. They are always committed towards the realization of the organization goals and objectives.
  • Hillcrest Memorial Hospital: Employee Motivation and Empowerment In addition, poor perception and understanding of the cause of high turnover usually lead the employer to raise the wages of other employees.
  • Employee Legal Benefits as Per the UAE Labor Laws It will also discuss the differences between the benefits that the nationals of the UAE are entitled to and those that their foreign counterparts receive. Generally, the benefits are provided to improve employees’ standard of […]
  • Effective Incentives in Motivating Workers The incentives offered by employers in order to motivate their workers and cause them to be productive are very important for the flouring of any business as in case they are well-thought-of that will, by […]
  • Tesla and Amazon: Company’s Web Information and Employee Benefits This issue could be seen on many websites, and it creates obstacles for the employee in the process of evaluating the position information, despite the idea of the company’s interest involved.
  • Employee Motivation Importance Review The ultimate desire of achieving personal aspirations in life is the results of motivation on behavior known as achievement motivation. Most motivational researchers subscribe to the belief that achievement behavior is composed of situational variables […]
  • Employee Motivation: Strategic Management Exercise In the need hierarchy theory put forward by Maslow, there are two categories of needs that can either lead to satisfaction and dissatisfaction; the latter are caused by lack of extrinsic and hygiene factors like […]
  • Employee Benefits: Three Major Plans For instance, Hyatt and Pesando state that there are at least a few of the risks in the performance of investment fund that members of defined benefit plan bear which is through concessions in other […]
  • Low Employee Motivation and How to Address It The fact of individual differences is at the heart of the long-debated issue of what we should teach industrial supervisors about the nature of employees. To begin with, the fact of individual differences is a […]
  • A Problem of Leadership Style and Employee Motivation Clearly, the overall problem as presented in the case is that of leadership style, empowerment, and job satisfaction of employees. In order to evaluate these problems as presented in the case we discuss the issue […]
  • Employee Motivation in Public Organizations The core of literature on motivation tries to define the concept of motivation and singles out the man in principles of motivation.
  • Employee Motivation Approaches In general, this theory explains that motivation is a function of the expectancy of attaining a certain outcome in performing a certain act mul tiplied by the value of the outcome for the performer.
  • Employee Motivation and Individual Differences This change made the transfer to a new job more stressful since the atmosphere did not satisfy Rohit’s expectations, built upon the idea of a leader as a motivational factor within the workflow process.
  • The Administrator’s Role in Employee Motivation Skemp-Arlt and Toupence of the Exercise and Sport Science Department within the University of Wisconsin-La Crosse examined the role of the administrator in motivating employees.
  • Employee Motivation at Service Firms The yearly costs of low morale and absenteeism in the United States are estimated to be $29 billion. A great number of studies are done to identify the determinants of low morale and absenteeism.
  • Career Development & Employee Motivation Initiatives: Chipotle Introduction Motivation and Organizational Behavior Problem Evaluation Goal of Analysis Hypothesis Recommendations and Solutions Conclusion
  • Employee Motivation: Creating a Comfortable Workplace Therefore, the purpose of this assignment is to understand the influence of different aspects of employees’ motivation and its importance as well as find application for such factors as recognition, trust, and involvement of employees.
  • Employee Motivation Program: Cost-Benefit Analysis I should also determine the costs of monthly bonuses that are paid in the case of the implementation of the plan or the initiative of the employee.
  • Employee Motivation Through Holistic Fitness By promoting the emotional, mental, spiritual, and physical fitness of the staff, I will be able to increase their productivity and dedication.
  • Multiple Perspectives on Employee Motivation The authors choose a qualitative design, using semi-structured interviews to review the attitudes of managers from different levels and organizations toward the impact of Islam on workers’ motivation.
  • Career Development and Employee Motivation Initiatives at Chipotle However, as revealed in this paper, Chipotle’s vast expansion has resulted in challenges pertaining to the sustainability of its operations and the control of the prevailing business culture. Chipotle’s culture of sustainability, reverence, and growth […]
  • Employee Motivation and Cross-Cultural Communication Understanding the value of motivation in cross-cultural communication, and identifying for whom it carries more advantage, the employer or the employee, is possible through delineating the various reasons behind employees’ motivations.
  • Cultural Dimensions Model and Employee Motivation Some culture’s score on the masculinity-femininity scale can also impact the choice of factors to rely on in motivation. The model of cultural dimensions can act as a tool helping to choose the best motivational […]
  • Cultural Influence on Employee Motivation Employees’ motivation is a significant driver for a company’s success, which means that it is necessary to study that factors that lead to its enhancement.
  • Leadership & Employee Motivation in the UK Restaurant Sector The research paper reviewed the impacts of these leadership styles on employee motivation within the UK restaurant sector. How effective are the leadership traits towards a sustainable level of employee motivation within the UK restaurant […]
  • Carmina Campus Company: Employee Motivation From the research survey of two hundred respondents, mainly managers, supervisors, and other employees of the Carmina Campus, the research will analyze the results to identify the current practices on fashion sustainability and their effectiveness.
  • Leadership and Employee Motivation and Satisfaction Although laissez-faire did not inspire much belligerence, unlike the autocratic, laissez-faire leadership was ostracized because it showed a minimal amount of success, less lucidity on what employees should perform, and fewer employees’ unity.
  • Employee Motivation, Termination, and Work Stress During this period, the employee is paid a constant amount every month as they are oriented in the job. The employee is paid depending on how many customers they bring to the organization to get […]
  • Employee Motivation for Professional Development The study of increasing the motivation of employees in the workplace to enhance productivity is an essential topic. The search for optimal initiatives to increase the motivation of workers can be considered in the context […]
  • Means of Improving Employee Motivation Moreover, leadership that supports workers and seeks their best interests gains their trust and motivates them to succeed. This usually signifies that managers should listen to employees and value their contribution.
  • Employee Motivation and Support Approaches The manager can utilize this model to meet Patrick’s demands by focusing on the belonging and self-esteem levels. The leader can provide rewards to Melanie and Tom to boost performance.
  • Effective Organizational Employee Motivation System In their work, the authors presented the course and findings of a research project that focused on the improvement of motivation for the employees of a hotel.
  • Leadership in Action: Understanding Employee Motivation Besides, the article argues that motivation is one of the most complex functions of leaders and managers this is because the needs of the employees are constantly changing.
  • Chinese Luxury Hotels’ Employee Motivation Based on the focus of the research, the study objectives include the necessity to explore on such terms as motivation, satisfaction, and loyalty, to evaluate the link between the concepts of employee motivation, satisfaction and […]
  • Kaluyu Memorial Hospital’s Employee Motivation In these terms, the workplace hygiene of the hospital is very low and needs to be improved; moreover, the case study indicates that there are insufficient motivation factors for several employees, especially nurses and young […]
  • Employee Motivation: Fred Maiorino’s Case After Reed was made the general sales manager in Fred District, his first order of business was to institute a new performance appraisal system quota system previously used.
  • The Regency Grand Hotel’s Employee Motivation In this way, the workers would have achieved the goals that Becker had, motivating the workers, achieving excellent customer care services and increasing the performance of the hotel.
  • Starbucks Company: Responsibility and Employee Benefits Another reason that is worth noting is that the company attempts to increase the involvement of the community because it helps to increase the profit, and preserve the environment at the same time.
  • Employees Benefits: Opportunities and Productivity The advantage of these benefits is that the employee gets satisfaction, less likely to quit, and at the same time, can be more committed to their work.
  • Employee Motivation Theories in 3rd Rock From the Sun The interactions of the characters of the taken scenes are studied from the point of view of expectancy, ERG, and equity theories.
  • Employee Motivation: Daniel Pink’s Views According to Pink, businesses and organizations should understand the different effects of intrinsic and extrinsic motivation on creativity, productivity, performance, and turnover.
  • S-Corporation Employee Compensation and Benefits Package The specified package covers 100% of the costs and, therefore, implies that the organization is ready to invest in the health of the staff members.
  • Employee Motivation, Conflict and Personnel Management The other managerial issue in the case is that of conflict management and resolution. The two were not only long serving members of the organization but had also advanced in age, thus making their conflict […]
  • Pioneer Enterprises Employees Benefits For that reason, it is essential for its management to consider the various insurance benefit programs that can help to facilitate the employees’ welfare for the period of the service and after retirement.
  • Employee Compensation and Benefits. Senior Secretary at Capital Nursing Home Limited The proposal demonstrates that the value of the employee’s benefits augmented with the annual salary and provides the total compensation. The total compensation package for the position of Senior Secretary includes the base pay and […]
  • Employee Motivation Theories and Benefits Besides the financial loss, the organization also loses the expertise and knowledge the employees may have, which comprises one of the valuable assets of any employee.
  • Employee Motivation in Spanish Hotel Chains To investigate the impact of different leadership feedback styles on the quality of employee motivation strategies in the Spanish hotel industry.
  • Mental Health Benefits in the Employee Benefits Package Continued research in the areas of personnel health and productivity levels of firms has demonstrated that a considerable number of employers are aware of the critical responsibilities in ensuring that workers achieve better health outcomes.
  • Employee Compensation and Benefits Rather, the focus is on the construction industry, with the particular organization that is utilized for discussions of the paper being Turner Construction Company.
  • Employee Motivation vs. Work and Family Issues In most situations, the neglect is mainly in the family roles of the employees hence leading to the strain by the members of the family. Most of employees were of the view that the company […]
  • Types of Employee Incentive Plans The employees purchase part of the business stock, which acts as a motivator to work hard to make the company or business more productive, than when they are not part of the business.
  • Measuring Employee Motivation Self-report instruments These require the cooperation of a respondent in order to get responses that may be worthy of examination in the study.
  • Corporate Culture, Employee Motivation and Workforce Diversity Referring to this outcome, Ackroyd & Crowdy said, “This subculture helped the employees to work hard and fast, to ignore the very considerable demands and dangers of doing the job, to be indifferent to the […]
  • Management Practices and Employee Motivational Policies Such power to create leads to employee motivation and ultimately benefits organization, assisting in the creation of more flexible work force and at the same time increases exchange of ideas and information amongst employees within […]
  • Classical Theories of the Employee Motivation David recognizes that the main need of the technical team is freedom in their mode of work and therefore decides to ensure they have it.
  • Compensation Systems and Employee Benefits While job evaluation, is a systematic method of determining the walk to the organization of a job in relation to the walk of other jobs. Merit payment is according to the standards of performance and […]
  • Georgia State University Employee Benefits It is important that the employee goes through the benefits to understand the rules and regulations set for the qualifications of the benefits.
  • Employee Motivation and Management at the Nucor Corp. To Nucor, the top managers are required to trust the lower staff with the running of the business and delegate duties to them depending on their contribution to the businesses’ success.
  • Employee Benefits: Health Care Costs It is however important to reinstate that the reason for the elimination of retirees benefits is the amount of contribution drawn over time that is higher than that of current employees thus a need for […]
  • Employee Benefit and Service Impact on Performances and Satisfaction As a result of job satisfaction and contentment, employees usually put in more effort to their work hence meeting the goals and objectives of the organizations that they are working for.
  • Financial Incentives in Employee Motivation The theory that ‘pay generates motivation in employees’ originated from the belief that workers go to work so as to earn money.
  • Employee Benefits, Unemployment Insurance and Workers Compensation Employee benefits are not counted as part of salary or wages earned by the employees and are provided to the employees in exchange for their contribution towards the organization.
  • Employee Motivation Factors in Banking On a survey on the major reason for finding a job being the salary as the motivating factor, most male were indifferent on the issue while most of the women were of the opinion that […]
  • Employee Motivation: Strengths and Weaknesses Despite its effort in ensuring that its employees’ welfare is well catered for, the company still needs to make some adjustments concerning employees’ motivating factors to emerge the leading organization in addressing the needs of […]
  • How Did Work Stress Can Impact Employee Motivation?
  • What Are the Strategies for Employee Motivation?
  • How to Motivate Coffee Shop Employees?
  • What Is the Relationship Between Employee Motivation and Productivity?
  • Is Employee Motivation Part of the Company Culture?
  • Can Maslow’s Hierarchy of Needs Be a Way to Understand Employee Motivation in Modern Chinese Business?
  • How Do Leaders Promote Employee Motivation and Engagement Within the Organization?
  • How to Increase Employee Motivation?
  • What Are the Concepts of Employee Motivation?
  • How Does Adidas Increase the Motivation of Its Employees?
  • What Are the Examples of a Report on Employee Motivation and Group Cohesion?
  • What Is the Motivation of the Employees of the Public/Non-profit Organization?
  • Can You Call Employee Motivation Manipulation?
  • How Do Organizational Innovations Affect Employee Motivation?
  • How Can Restructuring Motivate Employees?
  • Does Employee Motivation Depend on Rewards?
  • What Are the Features of Intercultural Motivation and Reward of Employees?
  • Does Employee Motivation Contribute to Team Building?
  • What Is the Role of Training in Employee Motivation?
  • Can Insufficient Employee Motivation Contribute to Staff Turnover?
  • What Are the Theories of Employee Motivation?
  • Employee Motivation: How to Create and Maintain Synergistic Teams?
  • How Does Employee Motivation Help Boost Morale?
  • Employee Motivation: How to Implement McClelland’s Three Needs Theories?
  • What Is Bad Motivation for Employees?
  • What Is McGregor’s Theory Y in Terms of Employee Behavior and Motivation?
  • What Is the Main Purpose of Motivation?
  • Is It True That Money Is the Best Motivation for Employees?
  • Who Prepares the Motivational Report of Employees in the Company?
  • How to Use the Heckman and Oldham Model to Motivate Employees?
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--> Employee Motivation Essay

Employee motivation can be defined as the level of commitment, creativity, and energy that the workers of a given organization bring to their occupations. An organization’s management team must be concerned into motivating her employees irrespective of whether the organization’s economy is deteriorating or growing. Sometimes it becomes a big problem for small business to motivate employees. The owner of the small business has spent a number of years building his own organization and sometimes finds it hard to assign meaningful duties to others. Entrepreneurs should be very mindful of the unexpected difficulties which come about as a result of low employee motivation on their small business. They should bear in mind that without motivating employees their organizations will collapse completely even if they have invested a lot of money in building these organization. These problems which may result due to lowly motivated employees include disinterest, complacency, and sometimes widespread discouragement. Different types of employee motivation strategies are to be discussed into detail (Bruce, 2006).

It is possible that small business and organizations can give a favorable environment which allows for employee motivation. For example, an organization which allows her employees to observe the outcomes of their hard work directly and where there is a visible and swift feedback. A smoothly motivated and working work force gives the owner of the organization free time which he needs for daily chores to think about the organization’s long-term development. Emotional and tangible rewards can consequently bring about retention of suitable employees. Most individuals prosper in the environments of creative work with the intention of trying to make a positive difference. Usually the work outcome itself will bring about a feeling of achievement only if well-integrated motives and realization programs can underscore this great and positive consequence (Griffin, 2007).    

There are many approaches that are used to ensure motivated employees one of which being the add-ins usually accompanying an individual’s job and these have been found to be the primary factors towards improving performance in many organizations. The continuous mixes of employee’s welfares, for example life insurance, healthcare, profit sharing, exercise facilities, employee stock ownership plans, availability of childcare, plans for meal being subsidized, and employees allowed to use the organization’s cars as the means to commute to and from workplace – have been employed by organizations in their attempts to ensure that the employees are happy, since happy employees are believed to be motivated (Bruce, 2006).

Most of the modern theorists argue that employees are not so much motivated due to material rewards but are motivated by the design of the specific jobs they do. It has been seen that highly simplified and segmented jobs bring about diminished morale and output of employees. Employee high turnover and absenteeism constitute other negative consequences due to low motivation of employees which become very costly for an organization. Because of the costs that organizations incur, initiatives of job enlargement began pop up in major organizations. It is true that the terminology concerning employee motivation changes but the tenets of the motivation remain constant. The buzzwords today consist of quality circles, empowerment, and teamwork. Empowerment encourages autonomy and enables an employee to be the owner of ideas and achievements, whether acting in teams or alone. Quality circles as well as teamwork in the work environments enable the employees to reinforce the significance of the work achieved by members and at the same time receive feedback concerning the efficaciousness of the particular job (Griffin, 2007).

Generally, most of the small businesses or organizations experience shortage of resources such that they might not be able to enact formal motivation programs for employees. However, irrespective of this shortage of resources, managers can be able to achieve the same fundamental principles and ensure that employees are equally motivated. So that the employees are encouraged to realize that their jobs are important and that their participation is of value to the organization, the owners for the small business are supposes to communicate the purpose and aim of the organization to employees. The type of communication used in this case should comprise form of words and actions. It is advisable for the owner of a small business to set high standards of performance for employees and continue being their support incase the goals cannot attained. It is also of great importance to allow employees enough flexibility and autonomy in performing their specific tasks. With small business, creativity should be encouraged provided honest mistakes are rectified but not punished. The vision of the employees to a given organization should be incorporated with the vision of the small business owner as this will encourage employees contribute to the goals of the small business and at the same time assist in the prevention of stagnancy in its purpose and direction (Bruce, 2006). 

Employers use varied methods of motivating their employees. Some strategies for motivation seem to be preferred over others within different organization in the world business environment. The best efforts for employee motivation will centre on what is deemed to be significant by the employees. There is a possibility that within a particular department of an organization, different employees will require different motivators. Today, most of the organizations have realized that flexibility in a job design as well as reward systems has brought about increased longevity of employees with the organization, increased employee morale, and improved productivity (Bruce, 2006).

Monetary incentive is one of the strategies used in encouraging employees to better work within an organization. For the varied and best motivators, money incentive still takes a good place within the mix of motivators. Employees are motivated by sharing a company’s profits, and this encourages employees to produce high quality product, ameliorate the production process in the company, and enable the employees to carry out a quality service. It has been seen that, those factors which benefit the, directly benefit employees. Employees are given the monetary incentives to encourage the generation of process-improving or cost-saving ideas, reduce and do away with absenteeism, and to promote productivity. It is true that money is very effective if it is tied directly to an employee’s achievements or ideas. However, the money incentive should be coupled with other motivators which are non-monetary since its effects of motivation last for a short time. Monetary incentives have been proven counterproductive incase they are not availed to each and every member of the particular organization (Church & Heumann, 1992).  

Studies have shown that, the most efficacious motivators of employees are the non-monetary motivators. The monetary motivators are seen insufficient since the expectations are outweighing the results and as well the difference in the distribution of the incentives to the employees can bring about disunity within the employees. The best non-monetary incentives that have been proved promote team spirit and comprise responsibility, advancement, and recognition. Those managers, who realize employees’ small wins, encourage participatory environment, and handle employees with respect and fairness, always have their employees highly motivated to perform tasks effectively and efficiently. Rewards such as time off from the job, self-respect, increased personal fulfillment, and letters of recommendation have been found to be the most efficacious rewards (Griffin, 2007).

Allowing employees acquire more knowledge by further studies regarding their current positions, motivates them towards performing effectively and efficiently. If employees are provided with the opportunities and tools to achieve more, most of them will indubitably accept the challenge. Organizations motivate employees to accomplish more by devoting a continual improvement of employee skills. Employee programs such as licensing and accreditation are becoming very popular and very effective in encouraging the growth in employee motivation and knowledge. It has also been found that, the programs enable employees to develop positive attitudes toward the organization and its clients, and at the same time strengthens employees’ self-confidence. All the knowledge and skills gained can now be applied to the specific task that is to be accomplished and therefore it’s of great significance to acquire more knowledge concerning the position one is currently occupying in an organization (Bruce, 2006).

Empowerment is another motivation strategy that in employed by organizations to bring about encouraged employees. Empowerment of employees can be brought about by giving employees a decision-making authority and responsibility to take control over the tasks in a particular organization and get equipped to carry out the tasks effectively. This results into diminished feelings of frustration that come about due to one being held accountable for what he or she does not have the suitable tools to carry out. In this way, energy gets directed toward improved task achievement.

Encouragement of innovation and creativity also motivates employees to perform well in their tasks. In many companies, it has been found that employees with creative and innovative ideas do not show them to the management fearing that they will be ridiculed or ignored. Incase the power to create within an organization is downed from the top until the line personnel, those employees who understand the job, service, or product best, are allowed the opportunity to employ their ideas to ameliorate it. This power to create gives a lot of encouragement to the employees, and it benefits the organization because of more flexible personnel by using the experience and knowledge of its employees. This brings about increased exchange of information and ideas among the organizations’ departments and employees. The improvements can enable the organization to realize and respond faster to potential market changes and therefore it will be at a better position in the marketplace (Griffin, 2007).  

It is very important for employers to ensure quality lives of their employees if they are aiming at increased and quality production in their firms. This can be observed from the perspective of the number of hours the employees are going to spend in a daily basis to carry out the specific tasks effectively. For example in America the number of hours spent at work is tending to increase and most of the families have both parents working these long hours. In this case, most workers get discouraged since they cannot satisfy the needs of their lives outside the workplace. Indubitably, the productivity and morale of employees considerably reduce hence reducing the organization’s daily profits. Most companies have instituted alternative work arrangements and therefore have motivated their employees whose productivity has greatly improved.

Griffin (2007) defines alternative work arrangements as the employment arrangements particularly arranged by a given employment intermediary especially, at the place of work where time, quantity of work, and place are potentially not predictable. These arrangements enable the employees have a work schedule that is more variable as compared to the 8-hour workday that is considered to be standard. Men and women can be allowed to balance their work as well as their personal commitments for example community, family, professional development, education, religion, and other wide-ranging interests.

Employees benefit from the alternative work arrangements as they experience flexible work schedules, telecommuting, compressed work weeks, and job sharing. Employees are allowed to freely select the suitable hours they will work; they experience reduced travelling costs as one can choose the appropriate time of reporting to work as well as when to get out of work place, for instance the time when there is no traffic jam, and this is important for employees who are entrepreneurs since they can be able to monitor their own businesses usually when they condense the working hours at the work place. Telecommuting is another benefit to employers as they can carry some of the duties from their places of residence by using communication equipment such as computers and telephones. This reduces the travelling costs and as well allows the employees to monitor their own businesses back at home.  Employees are allowed more time for their family responsibilities and they are also given opportunities that they need for their own professional development. Employees also experience some problems due to alternative work arrangements such as feeling of alienation and isolation from co-workers; the supervisor can easily abuse the workers; there is lack of pensions, benefits, and advancement opportunities (Reich et.al 1995).

Employers also benefit from the alternative work arrangements as their firms will have increased employee retention; their firms will experience higher and efficient productivity; employee tardiness will decrease; recruitment of highly dependable employees will get improved; staff turnover is reduced; there is maximum use of equipment and facilities, employees’ loyalty and morale is encouraged; and reduced absenteeism due to personal appointments, illness, or vacation is experienced. Employers can also experience problems with alternative work arrangements, for instance, they experience increased administration and training costs to train employees; some managers’ attitudes concerning traditional working arrangements, may be difficult to change hence they end up being uncomfortable; it may be difficulty to supervise the staff members; and the responsibilities of employees may reduce (Bruce, 2006).

There are a number of factors that influence organizations to take the option of alternative work arrangements. These factors include the desires, expectations, and needs of employees for increased work flexibility; fuel consumption and increased fuel costs due to commuting, and the associated carbon footprint wallop; and the restrictive wallop of the 2008-2009 economic depression concerning job opportunities. Work flexibility can be met by flextime arrangements as the employees are given a chance to choose their appropriate working hours. Telecommuting address the problems with fuel consumption since the employers will be operating from their homes using communication equipments such as computers and phones. This reduces the consumption of fuel and hence less cost will be incurred. Less fuel consumed results into reduced carbon emission hence reduced carbon footprint impact (Reich et.al 1995).

It is very important for availability of alternative work arrangements to employees within United States be mandated by law since it has been found that the advantages outweigh the disadvantages. Their will be increased productivity since the employees’ morale and loyalty will be encouraged. Employees will experience reduced fuel consumption and hence less costs as they will be operating from their homes using the communication devices for example telephones and computers. 

An organization’s management team must be concerned into motivating her employees irrespective of whether the organization’s economy is deteriorating or growing. Most of the small businesses or organizations experience shortage of resources such that they might not be able to enact formal motivation programs for employees. However, irrespective of this shortage of resources, managers can be able to achieve the same fundamental principles and ensure that employees are equally motivated. So that the employees are encouraged to realize that their jobs are important and that their participation is of value to the organization, the owners for the small business are supposes to communicate the purpose and aim of the organization to employees. The type of communication used in this case should comprise form of words and actions.

Studies have shown that, the most efficacious motivators of employees are the non-monetary motivators. The monetary motivators are seen insufficient since the expectations are outweighing the results and as well the difference in the distribution of the incentives to the employees can bring about disunity within themselves. The best non-monetary incentives that have been discovered are seen to promote team spirit and comprise responsibility, advancement, and recognition.  

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Employee Motivation Essay Example

Every business is expected to yield profit. However, raising profits can only be possible if the managers and workers perform their duties with their best efforts towards achieving a common goal. A workplace where the employers and employees are dedicated to their work and meet their deadlines without being supervised can score better proceeds. In the competitive business world, each organization yearns to succeed and improve the quality of its services and raise performance levels. Employee motivation is what makes an employee willing to improve personal performance and effectiveness, resulting in the provision of the high-quality outcome at the workplace (Berrin & Bauler 182). It is divided into intrinsic motivation (internal factors), such as a feeling of enjoyment brought by the work, and extrinsic motivation (external factors), such as rewards. This paper will research on employee motivation types, factors affecting it, its importance, and techniques applied in motivating employees.

Types of Employee Motivation

Intrinsic motivation is a feeling that comes from within a person. It is self-driven and comes from the inner feeling of an individual rather than being imposed by someone or being triggered by a particular reward (Kovach 59). When a worker feels motivated by the work, it is referred to as intrinsic motivation. It is the job itself that motivates a person, especially when it is enjoyable and includes an understanding of the reasonable goals. One can be intrinsically motivated by the work environment. For example, if the environment is favorable, an employee is more likely to feel at peace with the work thus driving him/her to work even more. On the contrary, if the environment is unfriendly, the employee is more likely to be discouraged to work. In fact, he/she will not like the idea of going to work. Intrinsic motivation may be generated through job satisfaction. Most employees feel gratified with their job when they are permitted to have control and liberation and to contribute to innovations on their job. Intrinsic inspiration can also be prompted by an environment that emboldens the exploration and learning. Intrinsic motivational factors can be accomplished by job design that encompasses job simplification, job rotation, job enlargement, and job enrichment.

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Extrinsic motivation is a type of motivation that is affected by the external factors to self-motivate an employee (Kovach 62). These factors usually drive an employee to reach a particular goal either willingly or unwillingly. They originate from the management, and the employees can either react to them positively or negatively. Thus, employers should use external motivators that generate a positive response from the workers. The examples of these factors are punishments and rewards system. When a punishment is set for not achieving a particular target, employees tend to do their best to hit the target. Likewise, when a reward is given to those workers who meet an objective, they will be motivated to work harder to reach the target and get the award. However, in some cases, a punishment produces a negative result; for example, some employees may cheat in their results when they are given a precise target to achieve, making the organization calculate its performance rate on false information. This information will include data that supports the improvement but no financial proceeds to support it.

Employee motivation is important because it facilitates the sustainability of the business organization by enhancing its improvement. Without motivation, whether intrinsic or extrinsic, it will be challenging for a business to succeed and prosper in the future. Thus, a key to the development of any company is motivation. People cannot be forced to work well but rather be motivated to perform better than before.

Employee Motivation Techniques

The following are techniques used to create and increase motivation of employees: fashioning a positive work environment, celebrating achievements made by employees, offering job security, providing incentives, training, surveys on employees, and promotions to best performers, and, lastly, sharing profits with the workers. A positive work environment motivates the employees because they feel free, comfortable and welcomed at the workplace. Promoting teamwork and sharing of ideas between employers and employees result in enhanced job performance (Berrin & Bauler 223). Bonding is necessary at the workplace because employees will learn to work together to achieve a common goal and promote healthy competition among workers. A manager should be a good mediator when a conflict arises at the workplace and eradicate conflicts as soon as they arise. As much as teamwork creates a positive work environment, employees should be reminded to work independently to perform their assigned task.

Recognizing and celebrating achievements made by the workers motivate them to perform better than before (Berrin & Bauler 228). Naturally, people like to be recognized for their achievements; the same regards a workplace setting. Awarding workers with the certificates of accomplishment, vacation days, and employee of the month or year titles, giving trophies and gift vouchers are ways of recognizing and celebrating the efforts of the employees. When an employee is honored and known for an excellent work done, he/she will be motivated to do their best. However, if his/her achievements are not recognized, they will be discouraged because their efforts have not been celebrated. There is no need to make a success if you are not going to be known for it.

Setting goals to be achieved by the end of a specified time gives an employee a reason to strive to attain a particular target (Berrin & Bauler 237). Professional goals encourage competition between workers thus motivating them to reach a particular objective. However, the goals should be reasonable that is an employee can achieve that. When goals are not set, it is difficult for employees to know what is expected of them; thus, they will feel relaxed at their job. On the contrary, when a goal is set, they are made aware of what is expected of them. Setting specific goals and time limits will motivate the employees.

Incentives boost employee motivation because when an incentive is put in place, it lures the employees to work harder and smarter (Berrin & Bauler 255). Those include cash prizes, gift cards, parking spot and office space. Employees are more likely to be motivated if their efforts are rewarded.

Conducting surveys to get feedbacks on how employees feel about the management if they face any problems will provide possible solutions to the problems. This technique can determine if there is a barrier in the workplace and allows the managers to solve the problem. If there are no barriers in the workplace, employees will be motivated to work because there is a peaceful co-existence (Berrin & Bauler 228). A survey can be facilitated with questionnaires. These questionnaires should be filled by employees anonymously for the protection of their identification and making them feel free to share their feelings and ideas.

A promotion granted on performance motivates employees to perform better. When an employee sees a reward or promotion for good job performance, they will be motivated to work their best. When one worker sees his/her co-worker being promoted because of performing well in his/her duties, he/she will be motivated to do the same to get a promotion (Berrin & Bauler 250). Promotions come with a monetary increase in the salary, bigger office and better rank in the office. Acquiring a status through the promotion motivates the promoted employee to work at his/her best not wanting junior workers to think that their senior employee cannot handle the assigned new tasks. It also encourages other employees to copy the behavior of the promoted employee to achieve the same success.

The managers should motivate their employees by encouraging them to get more knowledge by sending them to seminars and workshops. This technique enables the employees to acquire new knowledge that helps them advance in their job. Training is very important because it ensures that employees are knowledgeable about new technology or any new way of performing a job. New work is made easier after undergoing a well-constructed training; the training also works as a refresher course for the profession (Berrin & Bauler 262).

Providing job security also motivates the workers to work better. A worker who is at a company that offers job security is calmer, relaxed and has trust in the business, unlike an employee who is working in an organization with no job security. An employee has faith in an organization where job security has been offered hence will do what is expected of him/her by the employers (Kovach 64). Unlike an employee who has no job security, whose managers may dismiss him/her any time they wish too, he/she will always be anxious and tensed because of being unsure at which point the employment will be terminated whether he/she works at his best or not.

Sharing of the company’s profits is also another way of motivating the employees (Berrin & Bauler 259). When the profits of a corporation are reflected in the employee’s salary, it will make him/her want to get more profit for the company to earn more. The more profits they make, the more money they get. That is salary plus profits made by the company. Financial gains mostly motivate employees. When they release an input, they expect an output to them by the management.

Theories of Employee Motivation

These theories support the techniques of motivating the employees and are divided into process and content theories. Motivation content theories concentrate on the exact thing that motivates an employee (for example, Maslow’s Hierarchy of Needs, McClelland’s Achievement Motivation, Herzberg’s Two Factor Theory, and Alderfer’s Modified Need Hierarchy) while process theories look at how behavior is instigated and sustained; they include Vroom Expectancy Theory and Adam’s Equity Theory.

Herzberg’s Theory is also referred to as Hygiene Theory. It is a two-factor approach that states that two different factors influence satisfaction and dissatisfaction (Herzberg, Mausner, & Snyderman 288). Herzberg ’names the factors that influence dissatisfaction as dissatisfiers (maintenance and hygiene factors) while factors that influence satisfaction are called satisfiers or motivators. Dissatisfiers include working conditions, policies, job security, and status while satisfiers include recognition of achievements, responsibilities, and growth. Dissatisfiers do not have the same impact on job satisfaction but rather influence job dissatisfaction. These factors will not motivate an employee, but their absence in a workplace will influence job dissatisfaction (Berrin & Bauler 188). To motivate workers effectively, the management should work on providing good hygiene factors that ensure the staff’s job satisfaction thus motivation.

Maslow’s Hierarchy Theory of Needs arranges the interdependent needs of a human being from the basic need to the highest level of requirements (Berrin & Bauler 184). The author concludes that once a person has satisfied the lower level of need, the next level of requirements motivates him/her to work harder to attain it. The most fundamental needs are physiological, for example, shelter, food, air, and clothing (Maslow 372). They are the key needs to sustain life, and when they are not met, it affects a person physically. Once a person can sustain his/her life, he/she can be motivated to achieve the next step; but if he /she cannot afford these basic needs, it will be difficult to move to the next level. Employees should be able to afford these necessary basic needs with their salaries to be motivated to get to the next level. Safety needs are the next level, where employees feel a sense of having security, feeling peaceful and orderly at the workplace (Maslow 380). Social needs comprise of friendship, a sense of belonging to a certain group, love and acceptance in a certain environment. Employees usually want to fit in a particular group at a workplace or feel accepted and loved by the others. To satisfy these needs, they tend to work harder to reach a target that will allow them to be identified and accepted by others. A person will strive to reach that rank. Esteem needs generate motivations only when the lower needs are satisfied. They include self-esteem, freedom, and self-confidence. When an employee satisfies these needs, he/she feels capable, in power and worthy to be in that place. However, if the needs are not met, an employee will lack esteem and will feel inferior to the others. What is more, he/she might not be able to tend even to the duties. The highest need is self-actualization that includes creativeness, self-realization, and self-fulfillment (Berrin & Bauler 185). When an employee realizes his/her potential, he/she feels the satisfaction of oneself. This process serves as a continuous motivational fact because when an individual completes one need another need arises.

Alderfer’s Modified Hierarchy of Needs is a modified Maslow’s Hierarchy Theory (Berrin & Bauler 187). Alderfer agrees with Maslow that human needs can be arranged in levels but instead of categorizing them in five, he reduces them to three levels of existence, growth and relatedness. According to Alderfer, two levels can be achieved at the same time. It is not necessary to move from one stage to another (Berrin & Bauler 187). A person can attain the highest level of need without fulfilling the lower needs. Thus, in these two propositions, he is not in agreement with Maslow’s theory. When an employee satisfies growth needs, he/she will have the desire to meet relatedness needs. The fewer existence needs are met, the more desire a person will feel to fulfill them.

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In McGregor X-Y Theory, X stands for autocratic management while Y is participative management. X theory assumes that external motivation is achieved through punishment or threat while Y theory believes that an employee is internally motivated with a good environment. X Theory assumes that people dislike work and, therefore, have to be pressured to contribute to a company’s goals. Y implies that although punishment can motivate a worker to work, it is not the only way because employees are self-motivated. Employees can get motivation from within themselves because of good environmental factors surrounding them at a workplace.

According to McClelland’s Need-Based Motivation Theory, human beings have three needs: achievement, power, and affiliation (Berrin & Bauler 190). In his research, McClelland found out that businessmen have a desire for achievement motivation. According to him, motivation achievement can be taught through training by teaching an employee to act in terms of achieving a motive (Berrin & Bauler 190).

Locke’s Goal Theory illustrates how setting specific goals to induce high performance and setting more challenging goal increase performance efforts. Through employees’ participation in making goals, they will set higher goals and be motivated to achieve even more to gain superior performance. Workers will set reasonable and attainable goals since they are the ones expected to reach the objective unlike when employers set unreasonable goals. In this theory, for a goal to be achieved, there has to be an effort to achieve it. When the goals set are unreasonable, there will be no motivation to attain them. Thus, it is important to involve the staff in setting the goals.

Skinner’s motivation through positive reinforcement suggests that stimuli trigger behavior. Thus, in a business set up, any factor that results in behavior change is a motivational change (Berrin & Bauler 205). The change can either be positive or negative. Skinner advises managers to use positive reinforcers such as promotion and salary increment to promote motivation in the workplace. Managers should also solve problems in the workplace to create a peaceful environment that will motivate employees. The staff can only be motivated if there is a positive reinforcer.

Vroom’s Model Theory asserts that effort leads to performance and performance leads to either positive or negative rewards. Positive rewards motivate employees while negative rewards do not motivate them. Employees’ work effort is based on what they are expecting to gain at the end of it thus the expectancy theory (Berrin & Bauler 203). Ensuring the staff expects a pay rise and promotion will motivate them to work harder on achieving the set goals. When there are no reward expectations, a minimum effort will be put since there is no potential gain at the end of it. No one wants to work for free unless it is charity. Work is believed to have some payment after its completion; thus, an extra work of achieving a goal should have an extra bonus to the salary. If the management considers bonuses, its staff is more likely to be motivated.

Adam’s Equity Theory illustrates how employees seek fair treatment at the workplace in cases of rewards and the rate of their efforts (Berrin & Bauler 195). Employees base their judgments on comparing themselves with people around them or with persons of the same profession. They will feel undermined if they realize that they are contributing more than the other employees and are not being rewarded the same way. The level of motivation is based on the percentage of fairness that has been found out by the employees. When employees believe they are treated equally, they will be motivated; but when they believe there is unfairness; they will be discouraged. Unfairness can cause the staff to be hostile, disruptive and silent.

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This paper has critically explained the concept of employee motivation and the various advocated theories used to motivate employees towards helping the organization to accomplish its goals. Theories of employee motivation suggest that there are many variables influencing how employees perceive their work and are motivated to achieve a high level of performance. Concepts of fairness, hierarchy, motivational effects and external motivational factors all give tools to help to analyze motivational influences and come up with strategies to increase levels of motivation at a workplace. Although most theories seem to conflict, they do shed light on those areas of motivation. Motivation is a vital area in the study of organizations and management, and it cannot be ignored even with the presence of many unanswered questions and conflicting theories.

Employees are the most important resource in an organization and, for this reason, they should be treated well and should always be motivated. Well-motivated employees are always ready to work hard towards achieving the set goals of the organization. Employees individually and collectively contribute to the attainment of the set goals for sustainable competitive advantage. It can be achieved through various ways including providing safe working conditions for employees, rewarding the employees well according to the work they do, and providing training programs to sharpen the employees’ skills.

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Motivation Science: Controversies and Insights

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Essay 1.1 What Is Motivation, Where Does It Come from, and How Does It Work?

  • Published: January 2023
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Motivation is the process that drives, selects, and directs goals and behaviors. Motivation typically arises out of the person’s needs, and it then comes to life through the person’s specific goals. In this essay, the authors examine the concept of “needs” as the crucible from which motivated behavior arises because all individuals are born with needs that jump-start the goal-oriented, motivated behaviors that are critical to survival and thriving. These are both physical needs (such as hunger and thirst) and psychological needs (such as the need for social relationships, optimal predictability, and competence). The aim of motivation is therefore to bring about a desired (need, goal) state. Motivation underlies and organizes all aspects of a person’s psychology. As it does so, motivation “glues” a person together as a functioning individual in their culture and context.

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Home — Essay Samples — Business — Employee Benefit — Analysis Of The Theories Of Employee Motivation

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Analysis of The Theories of Employee Motivation

  • Categories: Employee Benefit Employee Engagement Workers

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Words: 1244 |

Published: Feb 8, 2022

Words: 1244 | Pages: 3 | 7 min read

Table of contents

Introduction, evaluation and analysis, content theory, process theory, content theory pros and cons, process theory pros and cons, maslow’s needs hierarchy theory.

  • Reach a 'comfortable' wage
  • Comply with environmental laws and guidelines
  • Reduce redundancies and reductions
  • Give good wage to employees.
  • Provide specified explanations of employment

Adams' equity theory

  • Giving good quality wage.
  • Giving perception of equity.
  • Making the maximize outcomes.
  • Participating in inequitable relations to get the best.
  • Employees get a fair return.

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Lessons from Amazon’s Early Growth Strategy

If you’re interested in strategies for scaling start-ups, this episode is for you.

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So much has been written about Amazon’s outsized growth. But Harvard Business School professor Sunil Gupta says it’s the company’s unusual approach to strategy that has captured his scholarly attention. Gupta has spent years studying Amazon’s strategy and its founder and former CEO Jeff Bezos.

In this episode, Gupta shares how Amazon upended traditional corporate strategy by diversifying into multiple products serving many end users, instead of having a narrow focus.

He argues that some of Amazon’s simplest business strategies — like their obsession with customers and insistence on long-term thinking — are approaches that companies, big and small, can emulate.

Key episode topics include: strategy, innovation, leadership, scaling, Jeff Bezos, long-term thinking, customer focus.

HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.

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HANNAH BATES: Welcome to HBR On Strategy , case studies and conversations with the world’s top business and management experts, hand-selected to help you unlock new ways of doing business.

So much has been written about Amazon’s outsized growth. But Harvard Business School professor Sunil Gupta says it’s the company’s unusual approach to strategy that has captured his scholarly attention.

Gupta has spent years studying Amazon’s strategy and its founder and former CEO, Jeff Bezos.

In this episode, Gupta shares how Amazon upended traditional corporate strategy by diversifying into multiple products serving many end users instead of focusing more narrowly.

And he argues that some of their simplest business strategies – like their obsession with the customer and insistence on long-term thinking – are approaches that companies, big and small, should emulate.

If you’re interested in innovation strategy, this episode is for you. It originally aired on HBR IdeaCast in November 2020. Here it is.

ALISON BEARD:  Welcome to the HBR IdeaCast from Harvard Business Review.  I’m Alison Beard.

If you had to name the most successful business leader alive today, who would you say?  I can’t hear you from my basement podcasting room, but I would bet that for many of you, the answer is Jeff Bezos, CEO of Amazon.  This is a man who over the past 25 years turned his online bookstore startup into a diversified company currently valued at $1.6 trillion.

Amazon is a digital retailing juggernaut, it’s also a web services provider, media producer, and manufacturer of personal technology devices like Kindle and Echo.  Oh, and Bezos also owns the Washington Post and Blue Origin, a space exploration company.  Forbes tells us he is the richest person in the world.

How did he accomplish so much?  How did he change the business landscape?  What mistakes has he made along the way?  A new collection of Bezos’s own writing, which full disclosure, my colleagues at Harvard Business Review Press have published, offer some insights.  Here’s a clip from one speech that’s included.  The book is called Invent and Wander.

And our guest today, who has spent years studying both Amazon and Bezos, is here to talk with me about some of the key themes in it, including the broad drivers of both the company and the CEO’s success.  Sunil Gupta is a professor of business administration at Harvard Business School and cochair of its executive program, and cochair of its executive program on driving digital strategy, which is also the title of his book.  Sunil, thanks so much for being on the show.

SUNIL GUPTA:  Thank you for having me, Alison.

ALISON BEARD:  So Invent and Wander.  I get that Bezos is inventive.  You know, he created a new way for us to buy things – everything.  How is he also a wonderer?

SUNIL GUPTA:  So he’s full of experiments.  His company and his whole style is known for experimentation, and he says that in so many words that if you want big winners, then you have to be willing to have many failures.  And the argument is, one big winner will take care of a thousand failed experiments.  So I think that’s the wandering part.  But also his experiments are not aimless.  There is a certain thought and process behind what experiments to do and why they will connect to the old, old picture of what Amazon is today.

ALISON BEARD:  And your expertise is in digital strategy.  How does he break the traditional rules of strategy?

SUNIL GUPTA:  So for the longest time the way, at least I was taught in my MBA program and the way we teach to our MBA students and executives, is strategy is about focus.  But if you look at Amazon, Amazon certainly doesn’t look like it’s focusing on anything, so obviously Jeff Bezos missed that class, otherwise it’s a very, very different thing.

And then you’d say, why is it that so called lack of focus strategy seems to be working for Amazon?  And I think the fundamental underlying principle that he’s guiding his whole discussion of strategy is, he’s changed the rules of strategy.  So the old rules of strategy were, the way you gained competitive advantage is by being better or cheaper.  So if I am selling you a car, my car is better of cheaper.  But the inherent assumption in that strategy statement is, I’m selling one product to one customer.  And what Amazon is basically arguing is, the digital economy is all about connection.  We have got to connect products and connect customers.  Let me explain why that is so powerful.

So connecting products, here the idea is, I can sell you, this is a classic razor and blade strategy.  I can sell you a razor cheap in order to make money on the blade.  So I can sell you Kindle cheap in order to make money on the ebooks.  Now, at some level you might say, hey, razor and blade have been around forever.  What’s so unique today?  I think unique today is razor could be in one industry and blades could be in completely different industrys.

So for example, if you look at Amazon’s portfolio of businesses, you sort of say, not only Amazon is an e-commerce player, but also is making movies and TV shows, its own studio.  Well, why does it make sense for an e-commerce player, an online retailer to compete with Hollywood.  Well, Walmart doesn’t make movies.  Macy’s doesn’t make movies?  So why does it make sense for Amazon to make movies?

And I think once you dig into it, the answer becomes clear that the purpose of the movies is to keep and gain the Prime customers. Two day free shipping is fine, but if  you ask me to pay $99 or $119 for two day free shipping, I might start doing the math in my head, and say, OK, how many packages do I expect to get next year?  And is the Prime membership worth it or not?

But once you throw in, in addition to the two-day free shipping, you throw in some TV shows and movies that are uniquely found only on Amazon, I can’t do this math.  And why is Prime customers important to Amazon?  Because Prime customers are more loyal.  They buy three or four times more than the non-Prime customers, and they’re also less price sensitive.

And in fact, Jeff Bezos has said publicly that every time we win a Golden Globe Award for one of our shows, we sell more shoes.  So this is, and he said it in your book, Invent and Wander, also, that we might be the only company in the world which has figured out how winning Golden Globe Awards can actually translate into selling more products on the online commerce.

So this is a great example of the razor being in a very different industry and blade being in another industry.  Take another example.  Amazon has a lending business where they give loans to small and medium enterprises. If Amazon decides to compete with banks tomorrow, Amazon can decide to offer loans to the small merchants at such a low price that banks would never be able to compete.  And why would Amazon be able to do that?  Because Amazon can say, hey, I’m not going to make money on loans, as much money on loans, but I’ll make more money when these businesses, small businesses grow and do more transactions on my marketplace platform.  And I get more commissions.  So again, loan can become my razor in order to help the merchants grow and make money on the transaction and the commission that I get from that.  The moment I make somebody else’s, in this case the banks, core business my razor, they will make a very hard time competing.  So I think that’s the key change, the fundamental rules of strategy and competition in that direction.

The second part of connection is connecting customers, and this is the classic network effect.  So marketplace is a great example of network effects.  The more buyers I have, the more sellers I have.  The more sellers I have, the sellers I have, the more buyers I get, because the buyers can find all the items.  And that becomes flywheel effect, and it becomes a situation where it’s very hard for a new player to complete with Amazon.

ALISON BEARD:  In this diversification that Amazon has done, how have they managed to be good at all of those things?  Because they’re not focused.  You know, they’re not concentrated on an area of specific expertise.  So how have they succeeded when other companies might have failed because they lacked that expertise, or they were spreading themselves too thin?

SUNIL GUPTA:  So I think it depends on how you define focus.  Most of us, when we define focus, we sort of define focus by traditional industry boundaries, that I’m an online retailer, therefore going into some other business is lack of focus.  The way Amazon thinks about is focus on capabilities.

So if you look at it from that point of view, I would argue that Amazon had three fundamental core capabilities.  Number one, it’s highly customer focused, not only in its culture, but also in its capability in terms of how it can actually handle data and leverage data to get customer insight.  The second core capability of Amazon is logistics.  So it’s now a world class logistics player.  It uses really frontier technology, whether it’s key word, robotics, computer vision, in its warehouse to make it much more efficient.

And the third part of Amazon’s skill or the capability is its technology.  And a good example of that is Amazon Web Services, or AWS.  And I think if you look at these three core capabilities, customer focus and the data insight that it gets from that, the logistics capability, and the technology, everything that Amazon is doing is some way or the other connected to it.  In that sense, Amazon, and there’s no lack of focus, in my judgment on Amazon.

Now, if he starts doing, starts making cream cheese tomorrow or starts making airplane engines, then I would say, yes, it’s got a lack of focus.  But one of the other things that Jeff Bezos has said again and again is this notion of work backwards and scale forward.  And what that means is, because you’re customer obsessed, you sort of find ways to satisfy customers, and if that means developing new skills that we don’t have because we are working backwards from what the customer needs are, then we’ll build those skills.

So a good example of that is, when Amazon started building Kindle, Amazon was never in the hardware business.  It didn’t know how to build hardware.  But Bezos realized that as the industry moved, people are beginning to read more and more online, rather, or at least on their devices, rather than the physical paper copy of a book.  So as a result, he says, how do we make it easier for consumers to read it on an electronic version?  And they’re spending three years learning about this capability of hardware manufacturing.  And by the way, Kindle came out long before iPad came out.  And of course, that capability now has helped them launch Echo and many other devices.

ALISON BEARD:  Right.  So it’s the focus on the customer, plus a willingness to go outside your comfort zone, the wander part.

SUNIL GUPTA:  Exactly.

ALISON BEARD:  Yeah.  How would you describe Bezos’s leadership style?

SUNIL GUPTA:  So I think there are at least three parts to it.  One is, he said right from day one that he wants to be a long-term focus.  The second thing is being customer obsessed.  And many times he has said that he can imagine, in the meetings he wants people to imagine an empty chair.  That is basically for the customer. And he says, we are not competitor focused.  We are not product focused.  We are not technology focused.  We are customer focused.  And the third is, willingness to experiment.  And fail, and build that culture in the company that it’s OK to fail.

ALISON BEARD:  What about personally, though?  Is he a hard charger?  Is he an active listener?  What’s it like to be in a room with him?

SUNIL GUPTA:  Oh, he’s certainly a hard charger.  I mean, he’s also the kind of guy, when he hires people, he says, you can work long, hard, or smart.  But at Amazon, you can choose two out of three.  And I think this is similar to many other leaders.  If you look at Steve Jobs, he was also a very hard charging guy.  And I think some people find it exhilarating to work with these kind of leaders.  Some find it very tough.

ALISON BEARD:  Do you think that he communicates differently from other successful CEOs?

SUNIL GUPTA:  So the communication style that he has built in the company is the very famous now, there’s no PowerPoints.  So it’s a very thoughtful discussion.  You write six-page memos, which everybody, when their meeting starts, everybody sits down and actually reads the memo.

In fact, this was a very interesting experience that I had.  One of my students, who was in the executive program, works at Amazon in Germany.  And he is, he was at that point in time thinking of moving to another company and becoming a CEO of that company.  So he said, can I talk to you about this change of career path that I’m thinking about?  I said, sure.  So we set up a time, and five minutes before our call, he sends me an email with a six-page memo.  And I said, well, shouldn’t he have sent this to me before, so I could at least look at it?  He says, no, that’s the Amazon style.  We’ll sit in silence and read it together.  And so I read it together, because then you’re completely focused on it.  And then we can have a conversation.  But this discipline of writing a six-page memo, it’s a very, very unique experience, because you actually have to think through all your arguments.

ALISON BEARD:  You also mentioned the long term focus, and that really stood out for me, too, this idea that he is not at all thinking of next year.  He’s thinking five years out, and sometimes even further.  But as a public company, how has Amazon been able to stick to that?  And is it replicable at other companies?

SUNIL GUPTA:  I think it is replicable.  It requires conviction, and it requires a way to articulate the vision to Wall Street that they can rally behind.  And it’s completely replicable.  There are other examples of companies who have followed a similar strategy.  I mean, Netflix is a good example.  Netflix hadn’t made money for a long period of time.  But they sold the vision of what the future will look like, and Wall Street bought that vision.

Mastercard is exactly the same thing.  Ajay Banga is giving three year guidance to Wall Street saying, this is my three-year plan, because things can change quarter to quarter.  I’m still responsible to tell you what we are doing this quarter, but my strategy will not be guided by what happens today.  It will be guided by the three-year plan that we have.

ALISON BEARD:  There are so many companies now that go public without turning any profit, whereas Amazon now is printing money, and thus able to reinvest and have this grand vision.  So at what point was Bezos able to say, right, we’re going to do it my way?

SUNIL GUPTA:  I think he said it right from day one, except that people probably didn’t believe it.  And in fact, one of the great examples of that was, when he was convinced about AWS, the Amazon Web Services, that was back in the early 2000s, when a majority of the Wall Street was not sure what Jeff Bezos was trying to do, because they say, hey, you are an online retailer.  You have no business being in web services.  That’s the business of IBM.  And that’s a B2B business.  You’re in a B2C business.  Why are you going in there?

And Bezos said, well, we have plenty of practice of being misunderstood.  And we will continue with our passion and vision, because we see the path.  And now he’s proven it again and again why his vision is correct, and I think that could give us more faith and conviction to the Wall Street investors.

SUNIL GUPTA:  Oh, absolutely.  And he’s one of the persons who has his opinion, and you always surround yourself with people better than you.

ALISON BEARD:  How has he managed to attract that talent when it is so fiercely competitive between Google, Facebook, all of these U.S. technology leaders?

SUNIL GUPTA:  So a couple of things I would say.  First of all, it’s always good fun to join a winning team.  And all of us want to join a winning team, so this certainly is on a trajectory which is phenomenal.  It’s like a rocket ship that is taking off and has been taking off for the last 25 years.  So I think that’s certainly attractive to many people, and certainly many hard charging people who want to be on a winning team.

And a second thing is, Amazon’s culture of experimentation and innovation.  That is energizing to a lot of people.  It’s not a bureaucracy where you get bogged down by the processes.  So the two type of decisions that we talked about, he gives you enough leeway to try different things, and is willing to invest hundreds of millions of dollars into things that may or may not succeed in the future.  And I think that’s very liberating to people who are willing to take on the ownership and build something.

ALISON BEARD:  But don’t all of the tech companies offer that?

SUNIL GUPTA:  They do, but if you think about many other tech companies, they’re much more narrow in focus.  So Facebook is primarily in social media.  Google is primarily in search advertising.  Yes, you have GoogleX, but that’s still a small part of what Google does.  Whereas if you ask yourself what business is Amazon in, there are much broader expansive areas that Amazon has gone into.  So I think the limits, I mean, Amazon does not have that many limits or boundaries as compared to many other businesses in Silicon Valley.

ALISON BEARD:  So let’s talk a little bit about Bezos’s acquisition strategy.  I think the most prominent is probably Whole Foods, but there are many others.  How does he think about the companies that he wants to bring in as opposed to grow organically?

SUNIL GUPTA:  So some acquisitions are areas where he thinks that he can actually benefit and accelerate the vision that he already has.  So for example, the acquisition of Kiva was to improve the efficiency and effectiveness of the systems that he already put in place in his warehouse.  And logistics and warehouse is a key component or key part of Amazon’s business, and he saw that Kiva already was ahead of the curve in technology that he probably wanted to have that in his own company.  So that was obvious acquisition, because that fits in the existing business.

Whole Foods is kind of a slightly different story, in my judgment, because I some ways, you can argue, why is Amazon, an online player, buying an offline retail store, Whole Foods?  And in fact, they bought it at 27% premium.  So that doesn’t make sense for an online retailer commerce to go to offline channels.  And I think, in fact, part of the reason in my judgment is, it’s not just Whole Foods, but it’s about the food business, per se.  And why is Amazon so interested in food?  In fact, Amazon has been trying this food business, online food delivery for a long period of time without much success.  And Whole Foods was one, another way to try and get access to that particular business.  And why is that so important to Amazon, even though you could argue, food is a low margin business?

And I would say, part of the reason is, food is something, grocery is something that you buy every week, perhaps twice a week.  And if I, as Amazon, can convince you to buy grocery online from Amazon, then I’m creating a habit for you to come onto Amazon every week, perhaps twice a week.  And once you are on Amazon, you will end up buying other products on Amazon.  Whereas if you are buying electronics, you may not come to Amazon every day.

So this is a habit creation activity, and again, it may not be a very high margin activity to sell you food.  But I’ve created a habit, just like Prime.  I’ve created a loyal customer where you think of nothing else but Amazon for your daily needs, and therefore you end up buying other things.

ALISON BEARD:  And Amazon isn’t without controversy.  You know, and we should talk about that, too.  First, there are questions about its treatment of warehouse employees, particularly during COVID.  And Bezos, as you said, has always been relentlessly focused on the customer.  But is Amazon employee centric, too?

SUNIL GUPTA:  So I think there is definitely some areas of concern, and you rightly said there is a significant concern about the, during the COVID, workers were complaining about safety, the right kind of equipment.  But even before COVID, there were a lot of concerns about whether the workers are being pushed too hard.  They barely have any breaks.  And they’re constantly on the go, because speed and efficiency become that much more important to make sure customers always get what they are promised.  And in fact, more than promised.

Clearly Amazon either hasn’t done a good job, or hasn’t at least done the public relations part of it that they have done a good job.  Now, if you ask Jeff Bezos, he will claim that, no, actually, they have done things.  For example, they offer something called carrier choice, where they give 95% tuition to the employees to learn new skills, whether they’re relevant to Amazon or not.  Pretty much like what Starbucks does for its baristas, for college education and other things.  But I think more than just giving money or tuition, it requires a bit of empathy and sense that you care for your employees, and perhaps that needs, that’s something that Amazon needs to work on.

ALISON BEARD:  And another challenge is the criticism that it has decimated mom and pop shops.  Even when someone sells through Amazon, the company will then see that it’s a popular category and create it itself and start selling it itself.  There’s environmental concerns about the fact that packages are being driven from warehouses to front doors all over America.  And boxes and packaging.  So how has Bezos, how has the company dealt with all of that criticism?

SUNIL GUPTA:  They haven’t.  And I think those are absolutely valid concerns on both counts, that the small sellers who grow to become reasonably big are always under the radar, and there are certainly anecdotal evidence there, small sellers have complained that Amazon had decided to sell exactly the same item that they were so successful in selling, and becoming too big is actually not good on Amazon, because Amazon can get into your business and wipe you away.  So that’s certainly a big concern, and I think that’s something that needs to be sorted out, and Amazon needs to clarify what its position on that area is, because it benefits from these small sellers on his platform.

And your second question about environmental issues is also absolutely on the money, because not only emission issues, but there’s so many boxes that pile in, certainly in my basement, from Amazon.  You sort of say, and it’s actually ironical that Millennials who are in love with Amazon are extremely environmentally friendly.  But at the same time, they would not hesitate to order something from Amazon and pile up all these boxes.  So I think Amazon needs to figure out a way to think about both those issues.

ALISON BEARD:  And at what point will it have to?  I mean, it seems to be rolling happily along.

SUNIL GUPTA:  Well, I think those issues are becoming bigger and bigger, and it’s certainly in the eye of the regulators, also, for some of these practices.  And not only because it’s too big, and there might be monopoly concerns, but these issues will become larger, and any time you become a large company, you become the center of attraction for broader issues than just providing shareholder value.

ALISON BEARD:  Yeah.  So those are weaknesses possibly for the company.  What are some of Bezos’s personal weaknesses that you’ve seen in studying him and the company?

SUNIL GUPTA:  So I think one thing that stands out to me, and at least in the public forums, I have not seen any empathy.  And it’s, I mean, we talk about that the leaders have, should have three qualities.  They should be competent.  They should have a good character.  And they should have compassion.  So he’s certainly very competent.  I mean, he’s brilliant in many aspects, right, from the computer vision and AI and machine learning, to the nuances of data analytics, to the Hollywood production, etc.  He also seems to have good character, at least I have not heard any personal scandals, apart from his other issues in his personal life, perhaps.

Those characteristics of competence and character make people respect you.  What makes people love you is when you show compassion, and at least I haven’t seen compassion or empathy that comes out of him.  I mean, he certainly comes across as a very hard charging, driven person, which probably is good for business.  But the question of empathy is perhaps something lacking right now.

ALISON BEARD:  Yeah.  The other issue is his just enormous wealth.  He did invent this colossally valuable company, but should anyone really be that rich?

SUNIL GUPTA:  Well, I guess that’s, you can say that’s the good or the bad thing about capitalism.  But I think, and again, my personal view is there’s nothing wrong in becoming rich, if you have been successful and done it with hard work and ingenuity.  But how you use your wealth is something that perhaps will define Jeff Bezos going forward.  I think Bill Gates is a great example how he actually has used his wealth and his influence and his expertise and his brilliance into some certain thing that actually is great for humanity.

Now, whether Jeff Bezos does that down the road, I don’t know, whether his space exploration provides that sort of outlet which is both his passion as well as good for humanity, I don’t know.  But at some point in time, I think it’s the responsibility of these leaders to sort of say, my goal is not simply to make money and make my shareholders rich, but also help humanity and help society.

ALISON BEARD:  If you’re talking to someone who’s running a startup, or even a manager of a team at a traditional company, what is the key lesson that you would say, this is what you can learn from Jeff Bezos?  This is what you can put to work in your own profession?

SUNIL GUPTA:  So I would say two things that at least I would take away if I were doing a startup.  One is customer obsession.  Now, every company says that, but honestly, not every company does it, because if you go to the management meetings, if you go to the quarterly meetings, you suddenly go focus on financials and competition and product.  But there’s rarely any conversation on customers.  And I think, as I mentioned earlier, that Jeff Bezos always tells his employee to think of the imaginary chair in which a customer is sitting, because that’s the person that we need to focus on.  Howard Shultz does the same thing at Starbucks, and that’s why Starbucks is so customer focused.

So I think that’s the first part.  And the argument that Bezos gives is, customers are never satisfied.  And that pushes us to innovate and move forward, so we need to innovate even before the rest of the world even sees that, because customers are the first ones to see what is missing in the offering that you have.

And the second I would say that I would take away from Jeff Bezos is the conviction and passion with what you do.  And many times that goes against the conventional wisdom.  And the Amazon Web Services is a great example of that.  The whole world, including the Wall Street Journal and the Wall Street analysts were saying, this is none of Amazon’s business to do web services.  But he was convinced that this is the right thing to do, and he went and did that.

And part of that conviction may come from experiments.  Part of that conviction comes from connecting the dots that he could see that many other people didn’t see.  I mean, that’s why he went, left his job, and went to Seattle to do the online bookstore, because he could see the macro trends as to what the Internet is likely to do.  So, I think that’s the vision that he had.  And once you have the conviction, then you follow your passion.

ALISON BEARD: Sunil, thanks so much for coming on the show.

SUNIL GUPTA:  Thank you for having me. Alison.

HANNAH BATES: That was Harvard Business School professor Sunil Gupta, in conversation with Alison Beard on the HBR IdeaCast .

We’ll be back next Wednesday with another hand-picked conversation about business strategy from Harvard Business Review. If you found this episode helpful, share it with your friends and colleagues, and follow our show on Apple Podcasts, Spotify, or wherever you get your podcasts. While you’re there, be sure to leave us a review.

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This episode was produced by Mary Dooe, Anne Saini, and me, Hannah Bates. Ian Fox is our editor. And special thanks to Maureen Hoch, Nicole Smith, Erica Truxler, Ramsey Khabbaz, Anne Bartholomew, and you – our listener. See you next week.

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