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Computer Operator Resume Examples

If you are looking to become a computer operator, then having an effective resume is essential. Writing a resume can be challenging and time consuming, but with the right know-how, you can make an effective resume that showcases your skills in a way that will help you to stand out. This guide will provide you with the information you need to create a powerful computer operator resume, including useful tips and examples. You’ll learn the proper format, what information to include, and other important considerations so you can create a winning resume that will get you the job you want.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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Computer Operator

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

Experienced Computer Operator with 7 years of experience in the IT field. Skilled in troubleshooting hardware and software, monitoring systems and networks, and providing technical support to users. Possess a strong knowledge of internet protocols and operating systems, excellent communication skills, and the ability to work well as part of a team.

Core Skills :

  • Computer Troubleshooting
  • Networking & System Monitoring
  • Customer Service
  • Technical Support
  • Operating Systems
  • Internet Protocols

Professional Experience : Computer Operator MGT Solutions, Westfield, MA April 2019 – Present

  • Monitor computer systems and networks for optimal performance.
  • Perform troubleshooting activities to diagnose and remediate technical problems.
  • Provide technical assistance and support to users via phone and email.
  • Ensure all user accounts are up to date and secure against unauthorized access.
  • Install and configure hardware and software.
  • Test software and hardware to ensure compatibility and functionality.

Computer Operator ABC Solutions, Boston, MA May 2014 – April 2019

  • Monitored computer systems and networks to ensure optimal performance.
  • Troubleshot hardware and software issues in a timely and efficient manner.
  • Provided technical support and assistance to users via phone and email.
  • Installed and configured hardware and software according to company policy.

Education : Bachelor of Science in Computer Science University of Massachusetts, Amherst, MA June 2010 – May 2014

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Computer Operator Resume with No Experience

Recent high school graduate with a passion for technology and a basic understanding of computer operations. Seeking to learn new skills and take on new responsibilities in an entry- level computer operator role.

  • Basic understanding of computer operations
  • Familiar with Microsoft Office applications
  • Excellent communication skills
  • Attention to detail
  • Ability to work independently and in a team environment

Responsibilities

  • Monitor and maintain systems operations
  • Ensure correct functioning of computer systems
  • Provide technical assistance to users
  • Perform software updates
  • Monitor and resolve system and network issues
  • Backup system data daily
  • Troubleshoot hardware and software issues

Experience 0 Years

Level Junior

Education Bachelor’s

Computer Operator Resume with 2 Years of Experience

I am a highly motivated Computer Operator with over 2 years of experience in leading and managing computer system operations in an enterprise setting. I have superior analytical and problem- solving skills and an in- depth understanding of all aspects of computer system operation, including system maintenance, monitoring, and troubleshooting. I have a proven track record of successfully managing and maintaining a range of IT systems using a variety of operating systems and applications. I am a reliable and dedicated professional, able to effectively collaborate with both technical and non- technical personnel to ensure the smooth and reliable operation of systems.

  • Advanced knowledge of computer system operations
  • Proficiency with various operating systems and applications
  • Excellent problem- solving and analytical skills
  • Strong communication and interpersonal skills
  • Proficiency in system maintenance and troubleshooting
  • Ability to work independently and as part of a team
  • Ability to multitask and prioritize workload

Responsibilities :

  • Monitor and maintain computer systems in an enterprise setting
  • Install, configure, and troubleshoot hardware and software
  • Perform system maintenance and system backups
  • Analyze system performance and identify potential issues
  • Diagnose system problems and take appropriate action
  • Perform system upgrades as needed
  • Provide technical support and guidance to users
  • Ensure compliance with all applicable policies and procedures

Experience 2+ Years

Computer Operator Resume with 5 Years of Experience

Experienced Computer Operator with five years of experience in operating computer systems and software applications. Skilled in troubleshooting hardware, software and network- related issues, and configuring and maintaining computer systems. Possess excellent data entry skills and experience in setting up and monitoring computer processes. Excellent time- management and problem- solving skills, with the ability to work independently and as part of a team.

  • Computer System Operation
  • Computer Software Applications
  • Troubleshooting Hardware, Software and Network
  • Configuring and Maintaining Computer Systems
  • Setting Up and Monitoring Computer Processes
  • Time Management
  • Problem- Solving
  • Ensure proper operation of computer equipment and systems
  • Monitor operation of computer systems and applications
  • Troubleshoot hardware, software and network- related issues
  • Install and configure computer systems and applications
  • Perform data entry and maintain data accuracy
  • Set up and monitor computer processes
  • Schedule and prioritize tasks
  • Provide technical support to users
  • Maintain and update system documentation
  • Remain up- to- date on emerging technologies

Experience 5+ Years

Level Senior

Computer Operator Resume with 7 Years of Experience

Experienced and reliable Computer Operator with 7 years of experience in providing efficient and accurate data entry, computer- related operations, troubleshooting and resolving system issues. Possessing a strong attention to detail and a great passion for computer technology. Highly organized and able to coordinate multiple tasks in a timely manner.

  • Operating systems: Windows, Linux
  • Software applications: Microsoft Office Suite, Adobe Photoshop
  • Computer programming: C++, Java
  • Data entry: 10- key and alpha- numeric
  • Networking: LAN/WAN
  • Troubleshooting: hardware and software
  • Technical support: desktop/server
  • Customer service: responding to inquiries
  • Performing daily computer operations and data entry tasks.
  • Troubleshooting, diagnosing and resolving computer- related issues.
  • Installing and configuring computer systems, software and applications.
  • Configuring, managing and maintaining LAN/WAN networks.
  • Creating and maintaining user accounts and profiles.
  • Analyzing system performance and logging errors in system log files.
  • Working with IT personnel to develop solutions to technical issues.
  • Assisting end- users with computer related issues and software applications.
  • Providing technical support to desktop and server users.
  • Responding to customer inquiries in a timely and professional manner.

Experience 7+ Years

Computer Operator Resume with 10 Years of Experience

Highly experienced Computer Operator with 10 years of successful career in programming and coding. Experienced in providing technical solutions to problems related to system development, networks, and software. Skilled in developing complex computer programs for use in large or small organizations. Possess excellent troubleshooting and problem- solving skills to ensure systems are operating properly.

  • System Development
  • Network Administration
  • Software Troubleshooting
  • Debugging & Problem Solving
  • Data Entry & Management
  • Documentation & Reports
  • Programming & Coding
  • System Maintenance
  • Configured, monitored and maintained servers, networks, and other computer systems.
  • Developed and maintained software applications and databases.
  • Troubleshoot and debugged software programs and networks.
  • Maintained data integrity, accuracy, and security.
  • Compiled and generated reports and documentation.
  • Implemented system updates and upgrades.
  • Performed regular system maintenance and backups.
  • Resolved system and network issues.

Experience 10+ Years

Level Senior Manager

Education Master’s

Computer Operator Resume with 15 Years of Experience

Highly experienced Computer Operator with fifteen years of experience in operating and troubleshooting computer systems. Proven track record of ensuring the highest levels of accuracy and efficiency in the job. Skilled in data entry, system monitoring, and problem solving. Possesses strong analytical and problem- solving skills to analyze and resolve technical issues.

  • Computer system operation
  • System monitoring
  • Problem solving
  • Technical troubleshooting
  • Analytical skills
  • Customer service
  • Team collaboration
  • Communication
  • Monitoring computer system operations and performing regular maintenance activities.
  • Troubleshooting system issues and taking corrective measures in a timely manner.
  • Performing data entry activities in various computer systems.
  • Analyzing and resolving technical issues in a precise and efficient manner.
  • Providing customer service to users of the computer system.
  • Collaborating with team members and other departments to ensure operational success.
  • Communicating effectively with other departments to resolve technical issues.

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Computer Operator resume?

A Computer Operator resume should be tailored to showcase the skills and experience necessary for the position. It should include detailed information on the abilities and qualifications you possess in the areas of computer systems, networks, and customer service. Here are a few key points that should be included in a Computer Operator resume:

  • Comprehensive understanding of computer systems and networks, including installing and configuring hardware and software
  • Expertise in troubleshooting and resolving hardware or software issues
  • Extensive experience in customer service, providing technical support and assistance to end-users
  • Proven ability to maintain computer systems and perform system upgrades
  • Thorough knowledge of network protocols and security measures
  • Excellent communication and problem-solving skills
  • Demonstrated ability to complete tasks in a timely and accurate manner

What is a good summary for a Computer Operator resume?

A computer operator resume should include a brief summary that highlights the candidate’s experience and qualifications in the field. The summary should list any relevant technical skills, knowledge of programming languages, and experience with hardware and software systems. An ideal summary should also highlight any special achievements, such as certifications or awards, that make the candidate stand out from their peers. This summary should be concise and easy to read. Ultimately, the goal of the summary is to capture the employer’s attention and provide a clear overview of the candidate’s abilities and qualifications.

What is a good objective for a Computer Operator resume?

A Computer Operator is responsible for the maintenance and operation of computer systems. They ensure that the hardware and software are running correctly and troubleshoot any issues that arise. It is important for a Computer Operator to have a well-crafted resume objective that outlines their experience and qualifications.

When writing an objective for a Computer Operator resume, consider the following points:

  • Highlight your technical knowledge and expertise in computer operations
  • Demonstrate your ability to troubleshoot and resolve computer issues
  • Showcase your skills in providing technical support and customer service
  • Demonstrate your experience in managing computer systems and networks
  • Explain your experience in installing and configuring computer systems
  • Mention your familiarity with computer applications, such as spreadsheets and databases
  • Discuss your commitment to customer service and providing quality technical support

Your objective should be clear and concise, but also demonstrate your enthusiasm and commitment to the job. A good objective for a Computer Operator resume should provide the employer with an impression of your skills, qualifications and experience.

How do you list Computer Operator skills on a resume?

Computer Operator roles are typically entry-level and require a basic understanding of computers and networks. To list Computer Operator skills on a resume, you should focus on abilities that show you have the right technical expertise and can handle the job duties.

  • Familiarity with computer hardware, software, and networks
  • Ability to troubleshoot hardware and software issues
  • Knowledge of data entry and record-keeping
  • Expertise in setting up and configuring computers
  • Ability to observe the operation of computer systems
  • Familiarity with network security protocols
  • Expertise in data backup and recovery
  • Proficiency in using operating systems and applications
  • Knowledge of basic troubleshooting techniques
  • Ability to follow technical instructions quickly and accurately
  • Proficiency in using computer systems and networks

What skills should I put on my resume for Computer Operator?

A computer operator is responsible for operating, monitoring, and maintaining computer systems and networks. When writing your resume, you should highlight the skills that qualify you for the position. Here are some essential skills to consider including:

  • Proficiency in Microsoft Office and other software applications: Computer operators should have a strong understanding of standard office software. Be sure to list the applications you are proficient with, such as Microsoft Word, Excel, and PowerPoint.
  • Ability to troubleshoot hardware and software issues: As a computer operator, you should be able to identify common hardware and software issues and take the necessary steps to resolve them.
  • Understanding of network systems: Computer operators should have a basic understanding of network systems, including TCP/IP, Ethernet, and Wi-Fi.
  • Experience with system security: You should be knowledgeable about computer security, including antivirus software, firewalls, and other protective measures.
  • Strong communication skills: As a computer operator, you will need to be able to relay technical information to other staff members. Your resume should highlight your communication skills, such as the ability to listen attentively to others and explain complex topics in simple terms.
  • Attention to detail: Computer operators should be detail-oriented and able to pay close attention to their work. Your resume should emphasize your ability to double-check your work for accuracy.

Key takeaways for an Computer Operator resume

When writing a resume for a Computer Operator position, it’s important to highlight your skills and experience in the field. Here are some key takeaways to keep in mind as you craft your resume:

  • Include a summary of your skills and experience: Begin your resume by summarizing your experience in the field and any related skills you have that make you a great fit for the job.
  • Showcase technical knowledge: Detail specific computer-related skills and certifications you have, such as knowledge of specific operating systems, software programs, etc.
  • Stress attention to detail: Computer Operators must pay attention to detail and be able to troubleshoot any problems that may arise. Make sure to highlight your attention to detail and problem-solving abilities.
  • Demonstrate communication skills: Computer Operators must be able to communicate effectively with both technical and non-technical audiences. Showcase any experience you have in this area.
  • Showcase organizational skills: Computer Operators must be able to organize their work and prioritize tasks in order to be successful. Make sure to highlight any experiences where you have demonstrated your ability to do so.

By following these key takeaways, you’ll be able to create an impressive resume that will help you stand out from the crowd and get that Computer Operator job you’ve been looking for.

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Computer Operator resume examples for 2024

Operating computer systems and providing technical support are crucial parts of a computer operator's job. They monitor the execution of programs on various mainframe platforms and perform routine preventative maintenance on equipment. They also use tools like service center, opca, tso, and learning ganglia, and run and release user jobs using robot applications. As a computer operator, you'll perform problem resolution for JCL errors with programmers, and check CICS regions while disabling and enabling transactions. Your responsibilities will also include scheduling and unscheduled IPL's and initialization of operating systems when necessary.

Resume

Computer Operator resume example

How to format your computer operator resume:.

  • Use the job title on your resume, 'Computer Operator to match your application for the role.Always highlight your achievements instead of just listing responsibilities in your work experience section.Recruiters and hiring managers suggest keeping your resume to one page, focusing on relevant skills and experiences for the Computer Operator position. according to Dr. Jon Ippolito , Professor of New Media at The University of Maine
  • When describing your work experience, focus on specific accomplishments, such as 'Monitored and controlled the execution of programs on multiple mainframe platforms, including BULL, Compaq Himalaya and IBM AS/400. rather than general duties. according to Dr. Jon Ippolito , Professor of New Media at The University of Maine
  • Tailor your resume to the Computer Operator position by prioritizing relevant skills and experiences, and consider including achievements related to 'Transform initial rough product designs using computer aided design into working documents' or 'Performed 1st level problem recovery/resolution for JCL errors with programmers via telephone. according to Dr. Jon Ippolito , Professor of New Media at The University of Maine

Choose from 10+ customizable computer operator resume templates

Choose from a variety of easy-to-use computer operator resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your computer operator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Computer Operator Resume

Professional computer operator resume example

Resume tips to land the job:.

  • Choose work experience over a resume objective for a computer operator position, especially if you want to fit your resume on one page. However, it's acceptable for senior-level computer operator resumes to be two full pages long. (Data from skill_master//1),
  • Recruiters and hiring managers recommend using short, concise bullet points instead of long, wordy paragraphs for computer operator resumes. Make it easy for recruiters to understand your key accomplishments in 30 seconds. (Data from skill_master//1),
  • Start each bullet point with a verb such as 'Managed', 'Monitored', or 'Operated' when writing a computer operator resume. (Data from skill_master//1)

Computer Operator resume format and sections

1. add contact information to your computer operator resume.

Computer Operator Resume Contact Information Example # 1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | [email protected]

2. Add relevant education to your computer operator resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated ( Month, Year or Year are both appropriate)
  • The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc. )

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Computer Operator Education

Computer Operator Resume Relevant Education Example # 1

Bachelor's Degree In Business 2002 - 2005

Colorado Technical University Colorado Springs, CO

Computer Operator Resume Relevant Education Example # 2

Bachelor's Degree In Computer Science 2003 - 2006

Pennsylvania State University Main, PA

3. Next, create a computer operator skills section on your resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills ; soft skills are hard to test
  • Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example of skills to include on an computer operator resume

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Computer hardware refers to all the physical parts of a computer which include the central processing unit (CPU), mouse, keyboard, data storage, monitor, graphics card, sound card, motherboard, and speakers.

Top Skills for a Computer Operator

  • CAD , 17.7%
  • Customer Service , 10.0%
  • Computer System , 8.6%
  • IBM Mainframe , 6.2%
  • Other Skills , 57.5%

4. List your computer operator experience

The most important part of any resume for a computer operator is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of computer operators" and "Managed a team of 6 computer operators over a 9-month project. "

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

  • Cooked meals Prepped meals Washed dishes
  • Prepared and cooked food according to Wendy's standards and guidelines.
  • Played the Wendy's Mascot to help draw in customers to newer stores.
  • Handled registers including drive-thru window orders & maintained efficient time management.
  • Used grill to cook fries and burgers.
  • Created documentation on internet and Wi-Fi safety.
  • Installed and configured AcuConnect on the LINUX servers for thin client access from windows.
  • Repaired laptops, imaged hard drives, and roll out software updates.
  • Provided critical help in resolving software and hardware issues.
  • Checked the working efficiency of the computer hardware components like disk drives, monitors, keyboards, CPU.
  • Executed nightly system and COOL backups.
  • Monitored IBM IVS 9672 mainframe computer and computer network.
  • Monitored, operated and reacted to all system messages on a display station across multiple platforms associated with assigned workstation.
  • Performed backups, merges and deletions.
  • Learned how use to high speed laser printers to perform tray pulls for different media for collation processes.
  • Tracked MTOE changes for equipment and personnel changes which impacted the battalion s readiness posture.
  • Planned the layout of storage areas and advised on improving the efficiency of distribution and storage operations.
  • Started and monitor G/L Backup processing via IBM RS6000 *Evaluated problems for degree of escalation.
  • Synchronized jobs between the two AS400 boxes by running a weekly IPL of the systems (Abox and Bbox).
  • Monitored job processing on mainframe.

5. Highlight computer operator certifications on your resume

Specific computer operator certifications can be a powerful tool to show employers you've developed the appropriate skills.

If you have any of these certifications, make sure to put them on your computer operator resume:

  • Certified Network Computer Technician (CNCT)
  • Computer Service Technician (CST)
  • Operator Certification
  • Certified Novell Administrator
  • System Operator Certification (SOC)
  • Microsoft Certified Desktop Support Technician (MCDST)
  • EPA Amusement Operators Safety Certification (EPA)

6. Finally, add an computer operator resume summary or objective statement

A resume summary statement consists of 1-3 sentences at the top of your computer operator resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to emphasize skills and experiences that feature in the job description.

Common computer operator resume skills

  • Customer Service
  • Computer System
  • IBM Mainframe
  • Laser Printers
  • Computer Operations
  • Payroll Checks
  • Peripheral Equipment
  • Trouble Tickets
  • Computer Equipment
  • Batch Processing
  • Desk Support
  • Corrective Action
  • Peripheral Devices
  • Aided Design
  • Tape Library
  • Computer Room
  • Equipment Malfunctions
  • Problem Resolution
  • Technical Assistance
  • System Problems
  • Mainframe Systems
  • System Maintenance
  • Equipment Failures
  • Mainframe Computers
  • System Performance
  • Telephone Calls
  • Network Troubleshooting
  • Level Troubleshooting

Professional computer operator resume templates

Senior Computer Operator Resume

Computer Operator Jobs

Links to help optimize your computer operator resume.

  • How To Write A Resume
  • List Of Skills For Your Resume
  • How To Write A Resume Summary Statement
  • Action Words For Your Resume
  • How To List References On Your Resume

Updated March 14, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Computer Operator Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the computer operator job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

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  • Interact with network providers and perform troubleshooting for network issues
  • Backup and assist in helpdesk, network management, and service call dispatch functions
  • Perform process improvement by identifying improvements to tools and functions, document and escalate
  • Assists in strategic improvement initiatives with the Supervisor/Manager
  • Perform process improvement by identifying improvements to tools and functions, document and escalate these to operations Level 2
  • Assists in coordinating work flow and gives guidance and direction to support staff and assists in their training
  • Observes operation of the computer to detect errors, machine stoppage or facility output; makes necessary adjustments or notifies management problems
  • Depending on assigned area, operates mail auto-insertion machine, pre-sort machine, or manual assembly tasks
  • If operating a machine, responsible for job setup, maintaining machine, loading/unloading mail, and performing minor machine maintenance
  • If performing manual assembly tasks, responsible for ordering material, hand-stuffing mail, loading/unloading mail, and metering
  • Operates material moving equipment, carts, and/or hand tools
  • Works from verbal or written instruction- all in English
  • May regularly be assigned to train, assist, and help others with work
  • Monitor the Mainframe environment via system consoles and other monitoring tools
  • Performs racking and stacking of IT equipment in multiple data center locations
  • Candidate will also be responsible for verifying and isolating issues as well as root cause and impact analysis
  • Monitoring of multiple distributed or mainframe computing environments
  • Participates in the testing and implementation of all hardware and software affecting ITS Operations
  • Distributes departmental reports throughout the building according to instructions
  • Processing of work intake requests via schedules or on request
  • Receives calls from all levels of the user community and responds in a tactful and courteous manner utilizing proper telephone/email etiquette
  • Strong organizational skills and attention to detail with the ability to work independently and multi-task
  • Excellent computer skills, including a strong working knowledge of UNIX
  • Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
  • Basic knowledge of the central console or on-line terminal operations
  • Knowledgeable in Excel, Lotus Notes, and Microsoft Word software
  • Strong organizational skills and the ability to work effectively in a team environment
  • Demonstrates reliability and dependability under varying shifts and conditions
  • Strong knowledge of Deposit Processing experience, is
  • Ability to identify and resolve/escalate basic hardware/software problem
  • Gain experience in Usability Testing and training in Usability Software

15 Computer Operator resume templates

Computer Operator Resume Sample

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  • This will be primarily a day shift from 8:30 to 5:00 but the team member will be expected to cover evening and night shifts for other operators who are sick or on holidays
  • The night shift extends into Saturday morning so candidate must be willing to work weekends as required
  • The candidate should have good knowledge of computer systems including Windows servers
  • Should have basic understanding of how computer networks operate
  • Ability to work under pressure and own issues until resolution
  • Perform hardware maintenance on PC's and printers to include: cleaning and testing warehouse label printers; cleaning and repairing warehouse workstations; completing assigned preventive maintenance tasks; swapping defective monitors, keyboards, and computers with spares; physical setup and movement of workstations and printers
  • Perform the daily procedure with limited direction to insure NT and UNIX back-up successfully occur and that back up tapes for NT and UNIX servers are sent daily to Iron Mountain
  • Assist in maintaining the Mandate and SageX systems in an operational mode and escalate issues to appropriate level of support
  • Maintain inventory of spare parts for workstations and reorder as necessary
  • Ensure that a supply of printer toner cartridges are on hand and are replaced as needed
  • Perform routine database administration using defined procedures including compression and file purges
  • Technical support and coordination with TS in CLIP
  • Written communication with business and IT partners regarding daily issues and activities
  • Logging and monitoring computer downtime performance
  • AA/AS degree or Trade school certificate of completion in Computer Science/Math (2+ years of combined college education and work experience may be substituted for degree)
  • Minimum 1 year experience in a large client server environment
  • Demonstrated excellent verbal, written and listening communication skills
  • Knowledge of warehouse environments, product flow, and safety procedures
  • Knowledge of PC server OS such as DOS, UNIX and others
  • Understanding of basic network topologies (Ethernet, Token-Ring, LAN's, WAN's, and related equipment)
  • Ability to perform PC troubleshooting with knowledge of internal PC components
  • Able to demonstrate proper handling of electronic components. (Circuit boards, EPROM's, etc.)
  • PC literacy in Microsoft Office Suite and Email
  • Basic Electrical safety procedures
  • Knowledge of Fiber Optics, UTP cat 5 cabling, EIA/TIA industry standards, and network test equipment
  • Ability to lift/move a 50 lb. load
  • Capability to climb ladders and stairways
  • Ability to stand, and move throughout the warehouse for most of a workday
  • Physically able to maintain computer equipment located under workstations and confined spaces
  • Flexibility to work any shift at the discretion of management

Computer Operator / Batch Monitor Resume Examples & Samples

  • Monitor production-environment computer operating systems and business applications
  • Perform batch reruns and restarts in collaboration with oncall support groups
  • Provide second level technical support on issues reported by the Help Desk, Data Center Control or other customers
  • Handle multiple assignments simultaneously and coordinate deliverables and dependencies with other groups
  • Respond to incidents in order to make immediate corrections where possible
  • Evaluate the impact of unresolved problems and escalate accordingly
  • Ability to work in a 24x7 environment
  • Bachelor's degree in Computer Science or equivalent experience preferred
  • 2 years computer operations or related information technology experience
  • Knowledge of a variety of operating systems (UNIX, WindowsNT, Novell, AS/400-OS/400, LAN/WAN)
  • Diagnostic, monitoring, job scheduling, and problem and change management tools (Remedy, HP Openview, Control/M, Robot/SAVE, Robot Scheduler,etc.)
  • Use scripting skills (Kornshell, VB or Javascript) to create automated repeatable processes preferred
  • Good problem diagnosis, troubleshooting and analysis skills
  • Accurately differentiate between normal and exceptional production processing situations
  • Utilize Service Desk to document problems and pursue resolution; run queries to mine historical data
  • Effectively communicate with onshore, nearshore and offshore support teams
  • Basic understanding of computing concepts with the ability to cope in a fast paced environment, working closely with other team members
  • General knowledge of the retail business preferred
  • This position will involve shift work. Alternating Wednesday - Shift is 9:30pm to 9:30am. Every Thursday, Friday, and Saturday **

AS Computer Operator Resume Examples & Samples

  • Loading, cleaning and ejecting tapes for job processing. Performing production job processing
  • Monitoring and undertaking processing of job schedule changes and priorities
  • Monitoring systems on a 24/7 schedule
  • Adhering to all operations processes
  • Maintaining tape inventory and arranging the shipment and transporting of tapes
  • Identifying tape and operations problems and notifying supervisor
  • Resolving tape and routine computer operations problems
  • Supporting internal clients on a Tier I basis
  • Supporting disaster recovery testing
  • Generating, reviewing, and documenting status of operations
  • Adhering to quality standards
  • Sharing information that will help others to perform their work
  • Keeping abreast of technology changes

Senior Computer Operator Resume Examples & Samples

  • Monitoring and operation of the Visa Debit Authorization system in a multi-datacenter and multi-processing environment. Responsible for first level problem determination and recovery of Debit Tandem application, operating system and hardware failures
  • Technicians monitor interface lines, application and system messages to provide maximum system availability to clients
  • Provide first level support to customers to understand the nature of the problem and initiate the troubleshooting process, ensuring the highest quality of service delivery throughout
  • Must be able to react to situations requiring Debit services to be switched to backup services
  • Escalate and coordinate problem situations with the appropriate management, support groups and service partners when needed
  • Ensures processes and procedures are followed and are documented
  • Adhere to established processes and procedures to ensure ITIL best practices are followed
  • Monitoring and operation of the Visa VIP Authorization system in a multi-datacenter and multi-processing environment. They are responsible for first level problem determination and recovery of VIP application, operating system and hardware failures
  • Must be able to react to situations requiring VIP services to be switched to backup services
  • Works closely with service partners such as VIP Coverage, Batch Processing Support, Clearing and Settlement Coverage and Service Desk to ensure all VIP related services are operational and not causing member impact
  • Train and mentor junior TPF Computer Operators
  • Participate in all VIP Operations related daily briefings and turnovers
  • Alert Management via Netcool Omnibus Console
  • Validating severity/priority classification of the problem
  • Incident Ticket Management - routing tickets to appropriate support groups
  • Escalation initiating and tracking
  • Perform basic problem determination on system and components
  • Restart failing components as part of 1st level administration (OS, hardware & applications)
  • Perform system recycles per predefined schedule
  • Performing production checks as required
  • Provide operational status as required
  • Bachelor's Degree in IT field
  • Basic of Windows, UNIX / Linux OS Administration including command line commands
  • English & Italian - Fluent
  • At least 6 months experience in General IT skill
  • Italian: Intermediate
  • Two years in an Operating Room setting as a Surgery Scheduler or in a Materials Management charge process setting
  • Surgical procedure identification knowledge preferred
  • Medical Terminology
  • English - Fluent
  • German - Fluent
  • At least 1 year experience in Advanced PC Skills
  • German: Intermediate

Computer Operator Tech Resume Examples & Samples

  • Provides basic end-user technical support including, but not limited to, resolving day-to-day system problems for client/customer and/or Xerox end-users, troubleshooting and correcting S/W problems, configuring software and hardware, performing software installations and assist in troubleshooting and correcting H/W problems. · Works on basic assignments (and/or portions of larger, complex assignments) and perform a full range of basic and/or routine and primarily repetitive technical support activities. · Performs as a member of quick-response user-support team and generally works under deadlines. · Operates independently to resolve routine end-user problems, but with immediate supervision on more complex assignments. · Considerable end-user interface by phone and/or in-person. · A basic knowledge of computing processes and technology including, a wide range of software applications, workstations, servers, gateways, communications equipment and general computing
  • Associate’s degree in a related field, or equivalent work experience. · Minimum of 1-3 years of related technical support experience. · A basic knowledge of computing processes and technology · Basic PC literacy. · Good customer service orientation. · Good (clear) verbal communication skills
  • Microsoft Certified Desktop Technician (MSCDT) certification · Knowledge of voice, digital, data compression and call center technology
  • Maintenance – Ensure proper recycling of systems and environments. Coordinate with TCF vendors on system maintenance functions
  • Performs verification procedures for online systems
  • Responsible for ensuring all daily reports, statements and checks are processed and delivered on time
  • Assists in problem cause and resolution efforts
  • Provide general information on system processing requirements and scheduling
  • Provide detailed information on system errors and program/JCL code errors
  • Computer Operations certificate or equivalent experience
  • Six months experience in data processing related to Data Processing hardware and software platforms
  • Three years’ experience in a Data Center Operations environment, such as IBM Mainframe or comparable systems, Iseries, and/or Unisys Clearpath. MVS JCL experience and CA7 experience
  • Six months hands-on experience in peripheral operation of mainframe printers and tape systems
  • Monitor Event Management Console
  • Monitor Batch Console
  • Perform initial event determination & source identification
  • Event Management Tool
  • Problem / Change Management Tool
  • Create Problem Record in client Problem Management Tool and assign to correct Resolve Group
  • Monitor relevant planned Changes to the Midrange systems that may impact event generation
  • Ensure deliveries of agreed response-time SLAs are met
  • Ensure the accurate and timely recording of support effort, Conform to business (IBM) controls
  • Review and provide update information for operational documentation,
  • Assist with the training and mentoring of other Operations personnel,
  • Support the practices & procedures of the technical & client accreditation framework
  • Respond to rectify/escalate alerts as per guidelines. Prioritize & use resources to minimize outages
  • All problems fully documented & investigated to the limit of skill & available resources
  • Implementation of change requests on advice from support
  • All changes assigned to the Batch Team implemented as per change process & instructions
  • Research, analyse, record & implement more efficient quality processes within the Command Centre
  • Maintain documentation to a relevant and usable quality
  • Contribute to the development of your work practices, skills & capabilities aligned with the objectives of the whole shift
  • Provide input to projects, research operational feasibility, participate in project review meetings
  • Basic knowledge in Console monitoring\ManageNow , Sametime\Lotus Notes\Unix/Console Operations

Computer Operator Third Shift Resume Examples & Samples

  • Ensure scheduled jobs are performed and assist in job manipulation upon request
  • Analyze and diagnose operational failures communicating closely with Service Desk and Incident Management until resolution
  • Virtualization resource rebalancing. Run and analyze virtual datacenter reports. Migrate virtual machines to mitigate overutilization of clusters via vSphere Web Client
  • Recognize and initiate escalation for all system difficulties or outages including switch, routing systems, computer systems, customized department systems and all applicable supported applications within guidelines
  • Monitors Datacenter environmental systems to maintain the health of the facilities and equipment held within, and escalate if needed for resolution
  • Managing the access of all datacenters and hosted facilities for partners and third-party vendors, while adhering to security policies
  • Communicates performance trends and areas of concern to management and help implement corrective actions plans as needed
  • Assist on various projects and tasks as assigned by management team
  • Racking and stacking of physical devices in the Data Center
  • Years of relevant experience (3+ Years)
  • Extensive familiarity with console management, incident management, and job scheduler software applications
  • Ability to lift 50lbs
  • Monitor system and user jobs in an effective manner. Including reacting and responding in a timely fashion to the System messages as necessary
  • Maintain documentation and logs of daily operations of current I.T. system(s), including operating systems functions, software applications and system peripherals. Support nightly, monthly, yearly processing, backups, special projects and emergencies
  • Support and backup other Operators, including shift changes as needed
  • Analyze user problems, advise and help users of the IT system when necessary
  • Verify the availability and completeness of all output as well as distribute all output (reports, etc.), as necessary or directed. If output is sensitive data, be sure to have appropriate written approval according to I.T. Security Policies and Pacific Sunwear Security Policies
  • Verify proper operating condition and specifications for System(s), printers, display stations, and other peripheral equipment
  • Run all jobs, which require the attention of I.T. personnel, unless directed otherwise
  • Maintain accurate records of I.T. supplies and order such when necessary
  • Participate in system and application testing/upgrades, as required
  • Assist in training of users, as requested by management
  • Shift Hours: 6:00 PM to 2:30 AM
  • Knowledge of backup solutions such as BRMS and TSM
  • Knowledge of job schedulers such as Robot/SCHEDULE
  • Knowledge of replication solutions such as Mimix
  • Other applications such as Operations Navigator, Island Pacific, WM, and Community Manager are a plus

Senior Associate Computer Operator Resume Examples & Samples

  • Enters more complex commands on computers, tape drives, printers, data communications equipment, and plotters to integrate and operate equipment. Establishes and/or revises operating procedures as necessary
  • Interfaces with customers to ensure that servers are functioning and to gather information about more complex server requirements. Interfaces with vendors as appropriate to expedite problem resolution
  • Researches peripheral equipment and error messages displayed on monitor to detect faulty output or machine stoppage. Tests, evaluates, and resolves more complex equipment problems and system outages, and escalates issues as necessary to maintain job production
  • Maintains audit trail of job activities and status to document productivity. Maintains more comprehensive quality records to ensure standards are met
  • Monitors and maintains the production job schedule and ensures the schedule is adhered to in order to maintain performance. Guides and checks the work activities of a group of computer operators. Guides training of new operators
  • Performs more complex scheduled, such as daily, weekly, or nightly, backups on systems in order to maintain production
  • Takes printers and terminals in and out of service as required, and assists in resolving more complex hardware related problems in the data center. Coordinates the movement of equipment and assets in order to maintain production
  • Monitors customer data file restores to ensure that data are current and accurate
  • Analyzes and evaluates incident reports and makes recommendations to reduce incident rate. Utilizes standard problem management tools to record discrepancies in the environment
  • Assists workers in classifying, cataloging, and maintaining tapes to oversee and maintain computer operations
  • Two or more years of vocational training in computer operations or related field preferred
  • Eight or more years of computer operations experience
  • Experience working with systems infrastructure including hardware configuration, operating system, emergency operating procedures, and networks
  • Experience working with computer desktop packages such as Microsoft Word, Excel, etc
  • Position on-site in Hicksville, NY

Associate Computer Operator Resume Examples & Samples

  • Interfaces with customers to ensure that servers are functioning and to gather information about new server requirements. Interfaces with vendors as appropriate to expedite resolution matters of significance
  • One year of vocational training in computer operations or related field preferred
  • Six or more years of computer operations experience
  • Experience working with systems infrastructure including hardware configuration, operating system, and networks
  • Experience working with system job control language
  • Basic leadership skills
  • Workflow Management Functions: Responsibilities include monitoring all tickets in the designated CSC queues in accordance with Service Level Agreements and distribute work according to account processes/procedures
  • Verification of ticket quality, ensure tickets are assigned accurately and being worked
  • Tools utilized include HP Service Manager and Lotus Notes
  • Basic Qualifications: Strong interpersonal skills for interacting with team members and clients, strong communication skills, strong organization skills to balance and prioritize work, strong analytical and problem solving skills, good leadership skills to guide and mentor the work of less experienced personnel
  • Specific qualifications: HP Service Manager , Lotus Notes
  • U.S. Citizens/Green card ONLY due to government or federal requirement
  • Position on-site in Pittsburgh, PA or Irving, TX
  • Perform distribution systems (including AIX/Linux/Windows) operation functions
  • English (Read/Write/Listen/Speak) : CET 4 or above with a good level of spoken English
  • This job requires candidate to communicate with oversea technical teams and clients, English will be used as working language. Candidates with English major are welcome to apply this position
  • Execute the correct recovery, bypass or restart procedure in the event of a problem or deviation from scheduled processing
  • Document problems or deviations from scheduled processing using problem management tools
  • In the absence of Help Desk staff, answer help and request calls; assist company staff with PC and system related problems and document using problem management tools
  • Perform and validate department health checklist and shift turnover
  • Follow information security procedures to insure confidentiality
  • Shows good judgment, analytical skills and have strong follow-up skills
  • Ability to meet changing conditions and is open to changing assignments
  • Good verbal, written communication and interpersonal skills
  • Must demonstrate a high level of initiative and ability to work under general supervision
  • Must exhibit a pleasant disposition, good interpersonal and phone skills and enjoy working in a service-oriented department
  • Ability to handle deadline pressures in a professional manner
  • Engineering Training
  • Experience with File Transfer Protocol (FTP)
  • Experience in Network Analysis
  • Experience with TCP/IP Network Configuration
  • Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved
  • Experience working with software installation/upgrading procedures
  • U. S. Citizenship required
  • Microsoft Products Windows Servers; NT4 (Non- Compulsory), 2003, 2008 & 2012 Active Directory (and related) VMware products Citrix products
  • Citrix Access Gateway (CAG)-Experienced-2, Scripting (Wintel)-Experienced-2, VMWARE-Experienced-2, Wintel Server Configuration-Experienced-2
  • Hardware: HP, Dell, Cisco UCS, VBlock, Hardware fault finding, implementation and support Windows clustering knowledge (Microsoft and Veritas)
  • Experience in the implementation and configuration of servers within a virtual environment
  • Develop strong cooperative relationships within the IT Production Support and with other IT teams
  • Assist Shift Supervisor and Lead Computer Operator in the direction of the staff, including Distribution
  • Provide work direction to lower level staff
  • Associates degree in computer related field or equivalent work experience
  • One year working experience in platforms similar to TCF Data Processing hardware and software platforms

Computer Operator, Associate Resume Examples & Samples

  • High school education, preferred
  • 3 months experience in a fast pace and high volume production environment
  • Must have basic PC user skills
  • Operates peripheral equipment for needed input or output such as data transmission
  • Document issues using trouble reporting software
  • Experience with IBM or Unisys Mainframe and Premier (ITI) is a plus
  • High attention to detail
  • Under general supervision, prepares jobs for execution on various computer systems and executes required sequence of programs in accordance with established procedure
  • Operates peripheral equipment for needed input or output such as data transmission, reception, or printing
  • Reports any system problems or equipment failures
  • Document issues using trouble ticketing tool
  • Minimum one to three years work-related experience required specifically in IBM or Unisys
  • Must be able to follow established guidelines to accomplish tasks and solve routine problems, referring non-routine
  • Experience with IBM/Unisys Mainframe and Premier (ITI) is a plus
  • ·Must have good knowledge of Microsoft Office products
  • **********This position is 1st shift - day***************
  • Coordinates and assists with all processing related issues
  • Conducts timely analysis, coordination, and resolution of production problems
  • Executes, monitors and reports production processing according to established policies and procedures
  • Monitors system and application messages and takes appropriate action
  • Documents all problems and performs error recovery and bypass procedures
  • Coordinates and monitors business continuity plan (BCP) efforts for the department
  • Coordinates quality assurance (QA) environment efforts for the department
  • Designs development, creation, document, testing and JCL requirements related to HP NonStop systems, determining the hardware and software specifications and requirements
  • Maintains documentation and communications, including status reports and project updates
  • Executes, monitors, and processes jobs according to established schedules while maintaining required levels of consistency, accuracy and quality
  • Assist with shift turnover procedures, which include status reports and updating the incident management system
  • Minimum of a B.S. in Computer Science, MIS or related degree and one (1) year of related experience or a combination of education, training and experience
  • May be required to work evening, night and/or weekend shifts
  • Knowledge of the following highly preferred
  • Advanced concepts, practices and procedures of computer operations and production environments and related tools
  • Control-M product on HP Non-Stop, Windows Platforms and Linux
  • CA Unicenter product on HP Non-Stop and Windows Platforms
  • Tandem Advanced Command Language (TACL) structure
  • HP Non-Stop utilities including backup/restore, FUP, Spoolcom and Peruse
  • Handling of all pop up alert messages on NETVIEW application; escalation to other support teams for resolution in case of need
  • Continuous control of the batch run and intervention on a request or when it stuck
  • Take corrective actions on Job's JCL (Job Control Language) whenever jobs fail or on a related request
  • Tracking of daily checklists in order to ensure the completion of batch runs and the availability of the online service
  • First level problem determination and resolution keeping the contracted Service Level Agreements (SLA)
  • Open problem tickets in the relevant tool about hardware issues
  • Stop, start and restart subsystems through NETVIEW or by issuing the proper commands
  • Support Disaster Recovery tests
  • Support monthly maintenance of the servers by restarting them based on the requirements (IPL)
  • Execute application updates as requested via change tickets
  • Accomplish the daily reporting obligations about the completion of batch runs and significant other issues
  • Supporting the printer problem resolutions (VM)
  • Repairing the broken connections in order to ensure the possibility of the smooth data flow through links (VM)
  • Clean up of systems disks when required (VM)
  • Taking care and complete every requests arrive to the task ids and common mailbox of the team
  • Continuous monitoring of the incident, problem and change queues of the team in different Incident, Problem and Change Management Tools
  • Working according to the latest GDF initiatives
  • Up-to-date knowledge of the pool's GDF metrics and KPIs
  • Support the Quality Analyst (QA) and the team leaders with data for Defect Prevention Process (DPP) initiatives and full participation in DPP investigations
  • Intermediate English skill
  • Ability to work in team and also alone
  • Customer-centric attitude
  • Self-motivated, resourceful, and takes ownership of problems
  • Willing to share information with other team members
  • Experience in customer support service
  • System administrator experiences
  • Programming language knowledge - preferably REXX
  • RACF and DIRMAINT administration
  • PICKIT usage experience
  • VMSES experience
  • CSE knowledge, experience
  • SSI knowledge, experience
  • Mainframe Hardware knowledge (z10, z196, z12, z13)
  • Network experience (TCPIP, GUESTLAN, VSWITCH, Routing)
  • CA softwares knowledge
  • Knowledge of BACKUP solution (ATL, VTS...)
  • Manages and maintains printers, disk drives and tape drives
  • Ensures that all scheduled jobs are completed in a timely and efficient manner
  • Ensures the timely and efficient processing of production requests through the computer systems
  • Ensures that the distribution of output media is completed in an efficient and timely manner
  • Ensures that off-site tape storage is maintained at the proper level and that backup media is properly labeled and rotated
  • Run the operations in the absence of direct supervision for the shift
  • Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion
  • Strives to learn the job functions of the positions immediate superior as well as the peer level positions with whom the individual interacts. It is the responsibility of the individual to be prepared for temporary re-assignment and/or promotion due to extended illness, personal emergency or business necessity
  • Develops and maintains service level agreements with the various user departments and enterprise business units
  • Must be able to communicate clearly, both written and verbally
  • Ability to work varying hours and shifts
  • Provide initial diagnosis and support for all alerting conditions within the Data Center and escalate to technical support if necessary. Maintain physical security of facility validating proper authorization in and out of the Corporate Data Center
  • Ensure timely and efficient processing of production batch schedules for all systems and address any late running jobs, excessive runtimes, or failures according to SOP’s. Perform job promotions and definition changes within DEV, QA and Production scheduling environments
  • Ensure all created incidents are being properly addressed, maintained, and resolved while providing periodic status updates to management on higher priority cases. Document details and resolutions throughout incident lifecycle and escalate to management according to guidelines if necessary
  • Monitor daily system backups for successful completion on all operating environments. Manage all aspects of media distribution services ensuring proper tracking and recording of incoming and outgoing tape shipments. Coordinate and track tape call-back requests according to severity of issue
  • Provide support of departmental change controls, technical requests, and problem investigations. Create, distribute and print daily IT reports. Track daily online deliverables (SLA’s) and follow documented procedures in the event a potential disruption to availability is identified
  • Strong organizational skills, attention to detail, and excellent communication skills (written and verbal) are required
  • Proficiency in Microsoft operating systems (Windows 7, Server 2008/2012), Microsoft Outlook and Help Desk support
  • The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities
  • Provide 2nd shift Command Center support from the hours 2:30PM-11:00PM, Monday-Friday. Some weekend and off shift work may be required on an as needed basis
  • Generate, send, and log client outputs via various media types, ensuring all service levels are met
  • Ability to coordinate with and work across functional groups to ensure all processing is current and all client deadlines are met
  • Perform routine system/application status checks reviewing error logs for all potential interruptions to production
  • Participate in gathering evidence for monthly and quarterly system audits
  • Minimum one year of work-related experience or training equivalent
  • Must be able to work 2nd Shift
  • Minimum of 1 year lockbox, item processing or banking operations
  • Help Desk experience as technical assistance and support for incoming queries and issues related to production processing
  • Customer service skills, continuously look for ways to help internal and external customers
  • Directs the staff of Computer Operations and Distribution area. Is “in-charge” of the shift in the shift Supervisor’s absence
  • Provides technical support to Computer Operations in resolving production problems. Confers with software systems programmers, applications programmers, and additional parties as required
  • Responsible for proper escalation of problems to management
  • Works on projects related to Computer Operations and attends meetings as required
  • Assists with performance reviews as needed
  • Provide guidance to establish system processing requirements and scheduling
  • Provide troubleshooting and recovery guidance on intricate system errors and Program/JCL code errors
  • 4 - 5 years working experience in Mainframe or Distributed operation platforms. In-depth knowledge of MVS JCL, Unisys WFL and/or Iseries software
  • Monitor PRL global I.T. Infrastructure environments to quickly identify and resolve incidents
  • Provide immediate resolution and basic break/fix troubleshooting via established procedures and tools
  • Provide and obtain timely updates to/from relevant parties (internal and external)
  • Enter information into service management tool in order to ensure proper tracking and metric reports are sent to appropriate business units
  • Monitors and controls computer processing platforms and peripheral equipment to process data
  • When malfunctions occur on the computer system or on the network identifies problems and implements appropriate course of action including correcting the problem or contacting appropriate support group
  • Respond in a timely manner to any requests made by management towards operational process improvements e. g. trend reporting, procedure changes, automation initiatives, and Sarbanes Oxley and PCI self assessment testing and remediation activities, etc
  • Assigned to special projects at the direction of Manager
  • Maintains tape library & computer supplies
  • May be required to lift or move heavy materials
  • Assist with reporting needs for computer operations as needed
  • Ensures all pertinent/relevant information is updated and communicated for shift turnover
  • Required to work shift rotation in support of 7x24 operations
  • Education: Associate’s degree in Information Technology or Computer Science, preferred or requires 2-4 years experience in this field
  • Experience: Requires extensive i Series platform experience in large scale enterprise LPAR operations, BRMS tape robotics and Robot scheduling. BMC Control M and Help Systems Robot job scheduling monitoring software experience a plus
  • Additional Training/Certification: ITIL foundation certification desirable
  • Additional Experience: Experience working in a process-oriented workflow environment, ITIL preferred
  • Travel: Must possess valid driver license and reliable personal vehicle. Travel is not anticipated for this position, but may be required at the discretion of leadership, and based upon business need
  • Provide 1st shift part-time Command Center support from the hours 7:00AM - 3:30PM, Saturday-Sunday
  • Identify impactful situations and initiate both internal and external incident and event notifications
  • As first level support, respond to client and vendor inquiries by documenting all pertinent information, troubleshooting basic issues, initiating corrective action, and/or performing escalations in a timely manner
  • Manage a queue of problem tickets/requests for various systems issues, and processing requests, Ensuring response service levels are met
  • Complete processing date changes to ensure items are processed on the correct dates
  • Professional communication both written and verbal
  • Degree in Information Technology
  • Ability to follow established guidelines to accomplish tasks and resolve routine problems, referring non-routine matters to supervisor in a timely fashion
  • Ability to function effectively in a team environment
  • Ensures the Elmsford Data Center is available and functioning 24 hours a day, 365 days a year to support all banking systems including ATM processing
  • Directs implementation and maintenance for all data center hardware by interfacing with vendors for required preventative maintenance, engineering changes and problem resolution. Insures equipment is functioning properly and tested periodically. Provides operational training and procedures for any change
  • Maintains a detailed knowledge of batch production workload including the many interrelationships and dependencies among job streams to provide immediate guidance when problems occur. Provides on call service and must react for problem determination and resolution
  • Prepares and conducts a daily turnover meeting with next shift to communicate any changes to the schedule, equipment problems, personnel issues, new procedures or pertinent information that might affect the next shift(s)
  • Reviews new application systems and major application changes insuring they are thoroughly reviewed, documented and tested before they are accepted into the production environment. Prepares problem reports on all production processing failures occurring during the shift cycle
  • Maintains physical security of the computer room, print room, and access. Oversees data backups according to procedures
  • Associate’s/Bachelor’s degree in Computer Science
  • 8-10+ years of experience as a computer operator; or an equivalent combination of education and experience
  • Working knowledge of TSO, MVS, SPF, IBM utilities, and PC-LAN systems
  • Working knowledge of office productivity software, including electronic mail, word processing, spreadsheet, etc
  • Ability to work 8 hour shift on different schedules, plus overtime if needed

Computer Operator, Information Technology Resume Examples & Samples

  • Real-time monitoring of critical business operations and performance indicators through various IT control tools
  • Monitors and performs all backup and restore activities, restarting backup jobs, and assist with media exchange management
  • Fulfill service offerings requests sent to the team via self-service portal, email, or phone
  • Relevant Experience, (3+ years)
  • Familiarity with console management, incident management, and job scheduler software applications
  • Familiar with Information Technology Security practices
  • Experience with VMware and understanding of VDC resource rebalancing and vmotion
  • Cross platform knowledge (Windows, UNIX/Linux, IBM System i) required
  • Customer service experience as it relates to a support environment or operations command center
  • Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
  • Understanding of Linux, Unix OS
  • Experience on any ticketing system
  • Understanding of ERP application like Oracle, SAP and ecommerce
  • Understanding of databases like Oracle DB
  • Good Knowledge of MS Word, MS Excel and MS Outlook
  • Basic Knowledge of OS like UNIX / Linux
  • Any technical certification like MCSE, Red Hat, VM ware etc
  • Perform operational platform, application and infrastructure monitoring using utilities provided
  • Ability to perform analysis of complex problems, determine cause and propose solution during shift
  • Apply escalation procedures to all errors or problems encountered
  • Act as liaison between support groups and operations staff on problem resolution
  • Interact with multiple support groups as required to resolve joint problems
  • Perform restores of missing data using multiple backup technologies
  • Provide maintenance on all production and development systems
  • Will monitor the storage of core business data used by critical business systems
  • Participate in team meetings on a regular basis to communicate challenges faced, discuss key IT initiatives that may impact operations, and be aware of updates on the team’s efficiency, effectiveness and service levels
  • Maintain and contribute to a teamwork atmosphere among colleagues
  • Be proactive in recommending changes to operations policies, procedures, technology, training, etc. to improve effectiveness, efficiency or service quality
  • Ability to lift 50 lbs. multiple times
  • Work in a small confined space, and climb ladders
  • Work overtime when requested
  • High School Diploma required, Associates Degree preferred
  • 3+ years of experience in Computer Operations
  • Good working understanding of technical knowledge of network, midrange and server operating systems, current network hardware, protocols, and standards and enterprise backup and recovery tools
  • Basic understanding of Willis business and technical environment is preferred
  • Microsoft or other certification related to the supporting technologies preferred
  • Strong written, documentation and oral communication skills
  • Strong personal skills and keen listening and questioning skills
  • Keen attention to detail; strong customer service orientation
  • Experienced in a team-oriented, collaborative environment
  • Establish good working relationship within team and other IT groups that come into daily contact with
  • Adhere and promote Willis Corporate and business plans
  • Knowledge of Tivoli Storage Manager, Lotus Notes, Exchange, Outlook, Backup Exec and Microsoft
  • Operations Manager is preferred
  • Working knowledge of VMS and DCL
  • Will ensure the accuracy and completeness of all assigned operational procedures. This also includes monitoring of the production Backups, infrastructure, application performance, data/voice availability, ATM availability, security alerting, and storage (SAN) health. Generates and maintains customer profile information within the file transfer system
  • Under direction from the IT Operations Manager will maintain an up to date daily job schedule for all IBMi on Power Systems, Windows operations, UNIX, and Data warehouse/DataMart at Associated Bank Service Center
  • Coordinate computer operational activities with departments/Level 3 staff and resolve any issues that may occur. Coordinate problem resolution among required IT resources exercising strong teamwork, attitude, and skills
  • Maintain all backup tape inventories and when appropriate and coordinate the ordering of replacement supplies
  • Assess the specifics of a problem and find a resolution as a Level 2 support colleague . Notify appropriate technical sources when assistance is needed. All high and critical priority incidents are escalated to management through timely management alert pages. Also, corresponding concise and accurate summaries known as “DOC”s are written and submitted in a timely manner for reporting in the Daily Operations Call
  • Generate incident tickets when issues arise. Track all incident calls/tickets to ensure timely repair of the issue. Follow up with customer on each and every incident to ensure issue is resolved to their satisfaction
  • Research, recommend and implement technical and procedural innovation, and where possible automate approaches for SMT processes/procedures (thus providing monitoring and operations SMT efficiencies)
  • Develop a close relationship with the ITS Technical Service Desk to manage incident and problem resolution including, but not limited to, the documentation of known errors or work-arounds and the prompt update and resolution of assigned Help Desk tickets
  • Continually monitor the WAN utilizing monitoring tools and to report exceptions. Escalate to tier II, conditions outside of normal parameters. Basic level problem analysis and data collection relative to the incident will be required. Continually monitor online banking and other key applications for uptime. Escalate to tier II in a timely manner. Continually monitor datacenter environment and is knowledgeable in the operational requirements of all power backup, air conditioning, and other support systems and equipment
  • Work assigned hours along with covering additional hours due to staffing requirements
  • Ability to quickly learn and master software and business application skills
  • Performs all ITS Technical Service Desk functions when necessary (either during the time the Technical Service Desk is not staffed or when assisting the SD in high call volume situations)
  • Create and process CDs for Associated Bank customers, correspondent bank customers and customers of correspondent banks on demand in a timely manner
  • 3-5 years experience in Information Technology, experience in operating IBMi on Power Systems computer systems required
  • 5-7 years in Information Technology, successful training in IBMi on Power Systems and work experience in a datacenter preferred
  • Microsoft Active Directory
  • Microsoft Products such as SCCM, SQL, Exchange, SCOM, Windows 2003/2008 operating systems, Cluster services
  • Hardware devices such as servers, desktops, LCD's, printers, laptops
  • Information Security best practices
  • Storage Area Networks (SAN), Direct Attached Storage (DAS), Network Attached Storage (NAS)
  • Virtualization technologies (ESX VMWare, Microsoft Typer-V, App-V)
  • Interpret program requirements, audit auxiliary peripheral units to ascertain correctness of input data, and check condition and arrangement of tapes
  • Compile programs for programmers as required
  • Organize the input and output of data from the computer
  • Write minor operational programs
  • Must meet security clearance requirements
  • This position has a rotating shift
  • When required, you may be subject to shift changes, weekend, holiday and overtime work
  • Shift work, weekends, mandatory overtime (with proper notice given) and cross-training can be required in order to meet daily/weekly workload requirements
  • In accordance with the contract, all personnel performing work require United States citizenship or acceptable proof of naturalization prior to employment
  • Provide point-of contact for computer users and informal training to new account users
  • Install and terminate computer accounts, modify computer account, password, privilege and other set-ups
  • Vocational/technical training beyond high school and 2-4 years of job-related experience or equivalent
  • Excellent communications and analytical skills; demonstrated working knowledge of computer systems and integrated software application programs
  • Some positions may require the ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software
  • Position may require the ability to pass and maintain a Security Clearance
  • Coordinate inputs/data in support of meeting contractual requirements
  • Provide direct customer interface to identify and support data base requirements
  • Design modifications to current interface to identify and support data base requirements
  • Ensure general guidelines and technical standards are being met
  • Establish and maintain a filing system of databases for tracking and inventory of database information
  • Develop, process and submit data reports for technical presentations and meetings
  • AA Degree in related discipline; Or, High School and up to two (2) years of related experience with certification
  • 1+ years of experience working as a Computer Operator
  • 1+ years of experience with Windows
  • Must be able to obtain a NACI personnel security investigation

Korea Computer Operator Resume Examples & Samples

  • Experience in a support role for software upgrades, patches, and computer imaging
  • Experience detecting Hardware failures and being able to identify the failures and report it to the helpdesk
  • Provide daily user support assisting users with local equipment and be able to train users how to use equipment, as needed
  • Assist new users gain a User Identification ID to access needed systems
  • Remedy, EntryPoint, ACTCS, ALMS, AKO
  • HP Service Manager
  • Two to four years of experience
  • Strong organization skills to balance and prioritize work
  • Four or more years of experience in related field of work
  • Minimum one year of work-related experience or related training required
  • Minimum of 1 year lockbox, item processing or banking operations preferred
  • Help Desk experience is a plus
  • Professional and proactive oral and written communication skill required
  • Customer service skills- continuously look for ways to help internal and external customers
  • Provide mid-shift Command Center support from the hours 10:30AM-7:00PM, Monday-Friday. Some weekend and off shift work may be required on an as needed basis
  • Minimum one year of work-related experience or related training
  • Must be able to work out of our Chicago, IL location
  • .Degree in Information Technology

Computer Operator, Nights Resume Examples & Samples

  • Sets up and operates computer peripheral devices such as printers and tape drives; monitors the system for error messages and ensures efficiency
  • Monitors utilization of paper forms and ribbons; notifies responsible party when supplies need to be ordered
  • Performs related duties as assigned
  • Ability to communicate effectively both orally and in writing
  • Ability to implement processes resulting in satisfactory audit practices

Aegis Computer Operator Resume Examples & Samples

  • Gathers, processes, and analyzes operational data
  • Assists with the testing and development of new systems or updates to existing systems to meet client needs
  • Identifies and recommends emergent relevant technologies that may result in improvements to current processes
  • Writes and updates project documentation including system procedures, presentations, and training materials
  • Maintains current knowledge of relevant technologies and subject areas
  • Once certified in this position, will be expected to work independently
  • Routine computer operations in support of range activity
  • Ensure computer readiness for range testing and perform any routine problem solving tasks
  • Support in-house staff with data requirements including, but not limited to, test recording, restoration
  • Associate degree and/or equivalent vocational training or technical certificate in computer operations or related studies or relevant experience is required
  • 2 years of related experience (e.g., computer operator, desktop publishing, graphics environment)
  • Valid Driver’s License and U.S. Passport is required
  • Excellent PC applications experience in a Windows environment required
  • Excellent keyboard skills required
  • Must apply judgment in determining the appropriate course of action for non-routine situation, based on knowledge and past practice
  • Excellent comprehension skills are required to reference specific written instructions
  • Read/interpret customer requirements to determine system’s needs
  • Must have the ability to work both independently and to coordinate work efforts with others
  • Dependable, responsive, self-starter with an eye for detail
  • Familiarity with the operations, maintenance and handling of computers and associated hardware
  • Lift and carry up to 40 pounds of inventory items including, but not limited to, boxes of paper, media and related computer supplies
  • Work extended hours, approximately 8-12 hours, depending on test schedule, both day and night rotating shifts
  • Knowledge of ADP security requirements and procedures preferred
  • Flexible to meet schedule changes for real-time test support
  • Must be able to reside in remote location with limited medical facilities
  • This position requires the individual to be eligible to obtain a US Government security clearance; US Citizenship is required
  • Bachelor’s Degree with 0 years or experience, AA or other 2 year technical degree with 2 years of experience, or HS/GED with 4 years of experience
  • This position requires a Top Secret clearance
  • 2 years specialized experience with Military Operations/Exercises and Missile Defense Simulations
  • Working knowledge of LINUX commands (basic LINUX admin skills)
  • Must have strong verbal and written communications skills
  • A candidate can have a secret clearance to interview but must start the process to obtain a Top Secret at offer acceptance
  • Demonstrated ability to maintain and follow documented processes and procedures
  • Associates with two years specialized experience with Military Operations/Exercises and Missile Defense Simulations
  • Detail oriented and able to work independently
  • Must be willing to work off hours, weekends, and holidays (as needed)
  • Associates Degree and two years specialized experience with Military Operations/Exercises and Missile Defense Simulations
  • This position requires a Secret and the ability to obtain a Top Secret clearance
  • Demonstrated ablility to maintain and follow documented processes and procedures

SCA Computer Operator Iv-cic / Warsim Resume Examples & Samples

  • Two years recent experience with military modeling and simulations is a must
  • Graduate of US Anny NCO Advanced Course, Warrant Officer Advanced Course, or equivalent training or experience is important
  • Our computer operators typically have two or more years of experience working on Battalion or higher staff headquarters or equivalent
  • Must have or be capable of attaining a SECRET security clearance
  • Working at a computer or desk (considerations: sitting, eye strain, hand strain)
  • May involve long periods of sitting
  • An inside office environment (Considerations: Closed quarters, lighting, and temperature fluctuations)
  • Needs to have clear, concise and accurate communication skills
  • Need to work well with, co-operate, and support clients, supervisors, and co-workers
  • Normal hours are Monday – Thursday 7:00am – 5:00pm, non-flex Fridays 7:00am to 4:00pm
  • Punctuality and regular attendance are necessary to meet deadlines
  • Regular attendance is necessary and required
  • Must hold the safety of yourself and those around you as the number one priority in the workplace
  • Rack mounted computer equipment in raised floor computer room environment
  • Use of hand tools and electric screwdrivers will be required
  • Use of ladders is expected and necessary training will be provided
  • An inside office environment (Considerations: Closed quarters, lighting, and temperature fluctuations) and working in computer labs
  • Computer Servers and Client PCs
  • Must receive and possess a CAC card to perform work associated with this task
  • U.S. Citizen and be found able to possess U.S. DoD Secret (or interim)
  • Install, maintain and update both Windows and Mac desktop hardware, software and peripherals. Many of them are in computer labs and conference rooms
  • Work with and assist a team of IT professionals to provide IT services to multiple departments with diverse technology requirements
  • Work with and assist the evening shift ITSA during the evening shift that ends at 8PM, Monday through Friday
  • Provide IT and audiovisual support to college events, which may require operation on all kinds of different audiovisual equipment and devices
  • Work the afternoon/evening shift (12pm to 8pm) when the afternoon/evening shift person is unavailable for sickness, vacation, or training, which should be rare
  • Conduct software vulnerability testing under application development team’s instruction
  • Write user instruction and tutorials for SBS software
  • Update content for SBSTech administrated websites
  • Assist with documenting, moving and process surplus computing equipment
  • Ability to work until 8PM when assigned to the afternoon/evening shift (12PM – 8PM)
  • Ability to lift and move heavy items that weigh about 60 pounds each
  • Experience providing technical support in a computer lab environment
  • Audiovisual equipment support experience
  • Operates and monitors mainframe and Data Center
  • Processes, prints, and break down printed output for distribution
  • Uses MVS System, JES, TSO, and SYSD commands
  • Provides Help Desk support after normal duty hours
  • Performs job scheduling using CA7
  • Release and monitor mainframe batch jobs using CA7
  • Check Printing
  • CA7 scheduler, SYSD and SDSF
  • Knowledge of Data, Voice and Network equipment
  • Certification in Navy or Air Force QA
  • High school diploma or equivalent and vocational or military training in space/computer operations
  • Proven track record of high quality customer service skills in military communications environments
  • Technical and communications skills to effectively interface with internal and external customers at all levels
  • Successful experience in a high-visibility, mission-focused environment where systems availability is closely monitored and prioritized
  • Successful experience handling and protecting highly classified information, data, and systems
  • Able to work flexible shifts and days as required, including weekends and holidays
  • Able to work efficiently alongside peers and leaders in a team environment
  • Able and willing to quickly respond to customer direction and requests
  • Experience interfacing with high-level Air Force active duty and civilian customers is a plus
  • Possession of a current Security+ CE certification is not required but is a plus
  • Minimum of a High School Diploma or GED, plus one of the following
  • O A related Associate’s Degree and 4 or more years of related technical experience

Lead Computer Operator Resume Examples & Samples

  • Ability to give direction and feedback to the operations staff on work performed or designated
  • Prioritize nightly processes to ensure performance of time critical schedule
  • Clarify operating instructions for other department personnel as needed
  • Provide batch processing and tape backups
  • Must be able to prioritize tasks as assigned
  • Must have a flexible work schedule and work overtime as assigned
  • Ability to fill in for absent staff members to support the operations department
  • Ability to work with field staff to troubleshoot and resolve different situations
  • Strong customer service skills required
  • Experience with UNIX, LINUX, and Windows based system
  • All applicants must have a high school diploma or GED
  • All applicants must pass a mandatory drug screen and background check prior to hire
  • Proficient skill set in Microsoft Office applications
  • Computer literacy, a must
  • Experience with Linux a plus
  • Assumes operations duties of Supervisor or Manager in his/her absence
  • Trains, mentors and coaches all Computer Operators for a given shift
  • Provides informal and formal performance feedback to Computer Operators as needed
  • Ensures operations for specific jurisdictions and systems operates in a continuous and trouble free manner. Troubleshoots problems with Senior Computer Operators
  • Assists with schedules for Computer Operators
  • Directs work of Computer Operators in the absence of Supervisor or Manager or assists Supervisor/Manager with this process. Delegates tasks to other Computer Operators, oversees workflow of department, and effectively communicates changes that affect employees’ work
  • Develops and maintains operational procedures and control mechanisms to improve operations and reduce operational errors
  • Demonstrates a relentless commitment to meeting and exceeding customers’ expectations while also achieving the goal of reducing the risks and costs of providing services
  • Works to build an effective partnership with the customer on a daily basis. Listens to customers and asks the appropriate questions to determine their requirements
  • Ensures that customers’ concerns or service level incidents are addressed promptly and efficiently by delegating to the appropriate employee(s), personally troubleshooting and implementing solutions or escalating to the appropriate member of management or second/third tier resources
  • Collaborates with other parts of the organization as required to first share and analyze customer requirements and then develop and implement the best strategy and processes to meet those requirements
  • Assists Manager in the process of analyzing and evaluating the department’s performance and processes to determine if it is meeting and exceeding customers’ needs while meeting financial goals. Identifies proactive solutions for continuous improvement
  • Ensures shift operations adheres to policy and procedures per jurisdictional requirements
  • Complete special operations projects with some assistance from Supervisor/Manager
  • Assists in troubleshooting of operations and networks where appropriate
  • Participates in individual professional development by completing assigned development plan, participating in mentoring activities, tracking and reporting of development, and communicating career path goals and objectives
  • Engages employees by assisting in the development and execution of team building activities, rewarding and recognizing employees, fostering the free flow of information and encouraging innovation
  • Performs the following duties of a Sr. Computer Operator as needed
  • Carry out all tasks on the daily checklist under supervision
  • Assist in the recovery activities necessary to restore normal operations
  • Follow the correct escalation procedures within Computer Operations and other Departments who are inter-dependent
  • Monitor and ensure the functionality of the production data processing system
  • Perform system processing and, with supervision, complete special requests from the Lottery
  • Identify and escalate questionable situations and irregularities to the Lead Operator or Control Room Supervisor
  • Provides input for the development of operational of operational procedures
  • Assist with maintaining a neat and orderly Control Room
  • Monitors and controls a computer console to process and complete jobs
  • Investigates error conditions in computer processing, equipment malfunction and/or network (on-line) performance in order to determine and/or apply the required corrective procedure or action
  • Maintains the physical inventory of computer operations supplies in a designated storage area and keeps the various operations areas stocked with the supplies necessary for daily production
  • Sets up, prepares, operates and performs preventive maintenance tasks on tape drives, computer on-line microfiche, disk units, decollators, inserters, postage meters, and similar devices
  • Controls and monitors the on-line network from the central network control center
  • Works under general supervision with latitude for independent judgment
  • High school diploma, GED or an equivalent combination of work, training, and experience
  • 2-3 years experience in a similar role (Computer Operations, Data Entry, etc)
  • Knowledge or Unix and Linux
  • Knowledge of operator procedures for applications and operating system software
  • Knowledge of off-line and peripheral equipment operation and maintenance
  • Knowledge of procedures for using supplies and maintaining inventory
  • Skill in controlling processing through central console
  • Skill in maintaining a continuous production level
  • Skill in following oral and written technical instructions
  • Skill in maintaining complete, accurate written records
  • Ability to establish and maintain effective working relationships with employees, clients and public
  • Monitor the successful completion of data processing batch jobs for maximum availability of all systems
  • Perform regularly scheduled uploads or downloads of data to and from various vendors
  • Log incoming data files. Verify confirmation sheets and emails of outgoing transmissions
  • 5-7yrs Computer Operations experience in the financial sector with knowledge of
  • CISCO Tidal Enterprise Job Scheduler
  • IBM Tivoli Storage Management,
  • Electronic media inventory control
  • SolarWinds IT monitoring tool
  • Electronic Funds Transfer (CHIPS, SWIFT, FEDWIRE)
  • MS Office and Outlook
  • Ability to work a non-standard shift and fill-in for shifts, as needed
  • Operate all computer systems in accordance with established schedules and quality guidelines
  • Strong attention to detail is required to ensure all aspects of the operational environment are maintained
  • Run all programs for production systems
  • Ability to problem solve and gather data to troubleshoot and resolve critical system issues
  • Maintain accounting controls for tapes produced
  • Must be able to run web-based vendor systems for E-Commerce products
  • Log and report problems to management
  • Ability to work with field staff, Retailer-base, and Lottery to troubleshoot and resolve different situations
  • Ability to maintain an aggressive call volume
  • A high school diploma or GED
  • Experience in LINUX, Microsoft products, and Windows based systems preferred
  • Ability to quickly learn and understand new technologies
  • Ability to communicate with all levels of management
  • Must have solid organizational and interpersonal skills
  • Ability to sit, stand, bend, and stretch at a minimum of 50% of the time for any or all of the movements described
  • Submits job requests based on appropriate computer schedule
  • Maintains an organized work area to help ensure that computer room remains clean and to help prevent work related injuries
  • Must be able to work overtime when necessary
  • Knowledge of data processing equipment and peripheral devices such as printers copiers hand held and order entry units
  • Proactively monitors computer operations environment
  • Provides L1 support for batch, online, data communication and host system estate
  • Provides assistance to support personnel, infrastructure teams, 3rd party maintenance engineers
  • Coordinate US and UK batch schedule to ensure SLA’s are met
  • Communication and escalation of operational issues that impact the business
  • Participates in the daily turnover meeting and ensures Assyst tickets are opened with all pertinent information and assigned to the appropriate resource(s) for review
  • Provide off hours help desk service for high priority calls following documented
  • Computer scheduling packages and monitoring tools such as 24x7 and Tivoli
  • Good general knowledge of the batch schedule elements and how they are constructed
  • Ability to establish priorities, work independently, and proceed with objectives
  • Keeps abreast of all batch and host system changes
  • Good understanding of ITIL services foundation
  • At least 2-3 years experience of computer operations
  • Successfully execute operational processes and policies
  • General understanding of server OS and network concepts required for troubleshooting
  • Understands how to navigate and monitor node management tools and consoles
  • Ability to handle and resolve multiple problems and document the same
  • Must be able to communicate technical situations in person and by phone to non-technical people
  • Must be able to speak, read and write English
  • Understand Windows (DOS) prompt commands Use MS Office Programs (Word/Excel/Access/etc)
  • Understand network directory structures and be able to navigate them using Windows Explorer
  • Knowledge of DOS Batch file construction, Be able to create simple and complex batch files, as well as edit existing ones
  • Understand the difference between a batch process versus an executable
  • Be able to document technical processes in a ticket tracking system
  • Be able to analyze root causes of problems during program processing
  • Maintains operations by monitoring error and stoppage messages; observing peripheral equipment; entering commands to correct errors and stoppages; reloading paper; making adjustments in process; notifying supervisor for additional resources
  • Prepares equipment for operations by accessing software in computer; loading paper into printers and preparing for output
  • Must be disciplined enough to follow strict policies and procedures
  • Data Processing, Data Center Experience, Informing Others, Reporting Skills, Supply Management, Independence, Productivity, Confidentiality, Documentation Skills, Equipment Maintenance, Problem Solving

Tandem Senior Computer Operator Resume Examples & Samples

  • 3-5 years relevant industry experience and/or technical customer support/help desk environment in a large datacenter environment or an equivalent combination of educational and professional experience
  • Experience in Tandem HP NonStop systems preferred
  • Requires accuracy, attention to detail and ability to multi-task
  • Experience and/or exposure to automation tools
  • Strong written and verbal communication skills, analytical and problem determination skills and customer relations skills
  • Demonstrated ability to manage multiple service requests with strict time limits on an ongoing basis
  • Payments processing industry a plus
  • ITIL certified preferred
  • Completion of Concepts and Facilities for HP NonStop Systems preferred
  • Ability to work day or night shifts, including holidays and weekends

Computer Operator, Days Resume Examples & Samples

  • Develops and implements new processes and procedures when necessary
  • Ability to prioritize work load and consistently meet deadlines
  • Working knowledge of data processing equipment and peripheral devices such as printers copiers hand held and order entry units

Computer Operator Ptoc, / Beaufort Resume Examples & Samples

  • Working first-line supervisor and as a supervisor capable of disciplining employees IAW Cubic's policies. - Provides a resource of knowledge, experience and guidance to lower level Computer Operators to facilitate their professional training and capabilities and shall manage the Operator Training/Certification Plan and provide certification recommendations to Site Manager
  • Shall perform the initial start-up and preparation of the training device (Flight Simulator) for training missions by setting initial conditions and parameters. Shall be available during each training mission, scheduled or otherwise to provide help and assistance during the mission including the setting/changing of initial conditions, controls and other related items
  • May be asked to assist during the briefing/debriefing of missions to operate briefing/debriefing equipment, set up electronic classrooms, set up and operate video teleconference equipment as required
  • Perform other tasks as assigned by site manager
  • 3 years of work related experience
  • Some subject-matter knowledge is required
  • Must possess the skills and ability to effectively communicate both orally and in writing
  • Must possess and exercise diplomatic tact and interface with the customer
  • A high school diploma is required; a GED or certificate from a vocational training curriculum may be substituted
  • Examine, clean, and repair archive films and magnetic tapes
  • Operate and maintain digitizing equipment
  • Convert analog signals to digital signals using a combination of electronics and software tools
  • Navigate digital library’s infrastructure and use library archive tools to create and maintain accessible, retrievable record in the digital library databases
  • Understand current advances in electronic information storage technology
  • Conduct thorough and ongoing inspections of the digital archive’s collections to ensure accuracy of the records
  • Films lectures, presentations, traditional courses and special projects using digital and analog acquisition methods
  • Works as a technical facilitator for distance learning courses and interactive video conferences originating on the University of Utah campus
  • Provides customer services to faculty, students and staff
  • Serves as lead camera operator, including: assisting with training of new camera operators, performing equipment maintenance and inventory, and providing field support
  • Assists with administrative duties such as video event scheduling and event preparation
  • Assists with non-linear video editing, video compression, format transfers, video streaming and related clerical duties
  • Assists with video quality control and file management
  • One to three years of experience as a computer operator
  • Basic knowledge of various computer configurations
  • Ability to identify and resolve/escalate basic hardware/software problems
  • Amend recognition, ticket creation/assignment/escalation; ticket follow-up & resolution
  • Must be able to work Thurs - Sat 6:30 pm - 7:00 am CST and every third Wednesday from 6:30 pm - 7:00 am CST
  • Ability to obtain favorable adjudication following submission of Department of Defense form SF86 NAC form SF86
  • 2+ years an IT Operations role with progressive responsibility
  • Basic knowledge of CICS and MVS commands
  • Experience Monitoring of multiple distributed, iSeries(AS400) or Mainframe Computing environments
  • Familiar with Scheduling and Ticketing systems
  • Previous experience with AS400, UNIX or MVS Mainframe
  • Bachelor's Degree preferred. Experience may be considered as a substitute
  • Working knowledge of Scheduling Systems. Knowledge of TWS, OPC and CA7 a plus
  • Observes and researches peripheral equipment and error messages displayed on monitor to detect faulty output or machine stoppage. Investigates, evaluates and resolves equipment problems and escalates issues as necessary to maintain job production
  • Maintains audit trail of job activities and status to document productivity. Maintains specific quality records to ensure standards are met
  • Monitors and maintains the production job schedule and ensures the schedule is adhered to in order to maintain performance
  • Performs scheduled, such as daily, weekly, or nightly, backups on systems in order to maintain production
  • Takes printers and terminals in and out of service as required and assists in resolving hardware related problems in the data center. Coordinates the movement of equipment and assets in order to maintain production
  • Utilizes standard problem management tools to record discrepancies in the environment. Analyzes and evaluates incident reports and makes recommendations to reduce incident rate
  • Basic leadership skill

Computer Operator Senior Resume Examples & Samples

  • Demonstrated knowledge of the administration of Windows desktop, server OS, and MS Office
  • Willing to work rotating shift requirements
  • Possess strong reading/writing/typing skills
  • Candidate must be process and detailed-oriented
  • Ability to follow instructions, learn and execute against Standard Operating Procedures quickly
  • Must have excellent teamwork and interpersonal skills
  • Ability to obtain DoD security clearance
  • Ability to clear the FBI Criminal Justice Information Services background screen
  • Must pass the customer’s 3rd party cloud screening background check
  • ****U.S. Citizenship is required******
  • Applicant selected will be subject to a government security investigation and must meet eligibility requirements for a Secret Level Security Clearance for access to classified information
  • Must be able to obtain a US Passport
  • Must have an associate degree or a minimum of two years of computer system administration experience. Must acquire a Comp TIA A+ or Security + certification within six months of hiring
  • Continuing education in Microsoft Certified Technology Specialist (MCTS), Microsoft Certified Information Technology Professional (MCITP) or Red Hat Enterprise Linux (RHEL) computing environment is an on-going requirement
  • Applicants must be able to travel on airplanes for extended periods including overseas flights
  • Applicants must possess a valid driver’s license
  • Applicant must be able to lift boxes up to 50 pounds
  • Applicant must be prepared to travel up to ten times a year for periods up to 14-30 days in duration to support Army training exercises
  • Familiarity with the Army and its organizations is a plus but not a requirement
  • Must have working knowledge of all Microsoft current products
  • Understanding of technical risk assessment. Proven expertise at advanced levels in five of the following, to include ability to combine components into a functioning multi-layer network of heterogeneous devices and applications and ability to inspect and replicate a system of such components
  • Microsoft Windows Operating System, all versions supported during previous ten years
  • UNIX (Solaris, HP-UX, etc.) Operating System, all versions supported during previous ten years
  • Linux variant Operating System, all versions supported during previous ten years
  • BSD variant Operating System, all versions supported during previous ten years
  • Java Language software development
  • Scripting language software development
  • Database Administration and application development with Oracle, SQL Server, and/or MySQL
  • Wireless (WiFi/WiMax/Bluetooth) technology (hardware or core software)
  • Wired telephony technology (hardware or core software)
  • Advanced GIAC and/or (ISC)2 network/cyber security specialties

Mdst Computer Operator Resume Examples & Samples

  • Monitors and operates electronic digital computers to process business, scientific, engineering, or other data according to operating instructions; sets control switches; ensure that correct peripheral equipment is utilized and move switches to clear system and operate the equipment; selects and loads input and output units with materials such as tapes and printout forms
  • Observes equipment and control panels for operator messages or error indicators
  • Sets up and runs diagnostic test and reacts appropriately to the messages and reports errors or machine malfunctions as required
  • May perform clerical work incidental to machine operations such as labeling tape containers, maintaining production records, replenishing specified stock items, and distributing output materials
  • Operates peripheral equipment to perform such operations as tape- to-printer
  • May work with multiple systems
  • Applicants must be able to work independently and as part of a team
  • Applicants will be trained on all systems and troubleshooting techniques
  • Applicants will also be required to assist in the general maintenance and upkeep of the MDST Operations Center and associated work areas as well as perform other duties as assigned
  • Able to work in a multi-tasking environment
  • Estudiante de informatica o a fines
  • Liderazgo de incidencias y problemas
  • Operaciones Backups & Restore
  • Associates Degree and 2 years specialized experience with Military Operations/Exercises and Missile Defense Simulations
  • A candidate can have a secret clearance to interview but must start the process to obtain a Top Secret at offer acceptance (this position requires a Top Secret clearance)
  • Strong verbal and written communications skills
  • Fully functional and self-directed
  • Provides formal mentorship
  • High complexity assignments- owner
  • Moderate complexity assignments - owner (1 or >)
  • Low complexity assignments - provide oversight/review
  • Regularly lead self and others and/or established as Product SME and/or established as specialist
  • Sees the whole picture and adjusts work accordingly
  • Works proficiently with MS Outlook, Word and Excel
  • Monitors multiple MVS/ VM consoles for media, if applicable
  • Performs server rotations on standalone ATLs with multiple software platforms
  • Monitors Thresholds for multiple platforms on a daily basis to insure sufficient resources exist
  • Provides Netbackup access, monitoring and reporting
  • Operates computer equipment, provides basic computer operations and common operating systems usage for both hardware and software in multiple platforms
  • Checks out portable audiovisual equipment
  • Provides customer service and assists users with software operation and output equipment
  • Runs daily reports and special programs
  • Notifies appropriate technical groups of errors or equipment malfunctions requiring more advanced troubleshooting and analysis
  • Calls vendors as needed to repair computer equipment
  • Reviews schedules to process critical jobs according to assigned priority
  • Interfaces with special operating system software to assist in correcting errors with remote video terminals and prepares special reports to ensure jobs are run efficiently
  • Performs preventative maintenance on components, such as cleaning magnetic tape units, keyboards, monitors, disk drives and printers
  • Maintains lab computers, printers and the orderliness of the work environment
  • Provides programmer with error information when required for proper testing of programs
  • Backs-up the system on a daily and weekly basis

Systems Analyst / Computer Operator Resume Examples & Samples

  • Provide 1st and 2nd level technical support following documented procedures for OS platforms i.e. Linux, Windows, IBMi
  • VSphere system administration tasks that include, but not limited to migrating guest OS operating systems, virtual data center resource rebalancing, etc
  • Monitors Datacenter environmental systems to maintain the health of the facilities and equipment held within, and escalate per established process
  • Ability to apply quality customer service for both internal and external team members by phone, email, or in person
  • Familiar with VMware
  • Consummate team player
  • Flexible working hours to cover all times for support if needed in a 24x7x365 environment
  • Excellent verbal and written communication and comprehension skills
  • Vocational/technical school or Associate's degree in Computer Science required
  • Computer repair and operating system administration experience required
  • Part of a 24 hrs/7 days a week operation. Must be willing to work shifts, including weekends, holidays and overtime if necessary
  • General knowledge of Software applications, operating IT equipment and peripherals, troubleshooting, setting up workstations and supporting Tech Refreshes, and software updates, IT inventory support, performing equipment facility checks on desktop computers, VTT, as well as reporting on status of facility heating/ventilation/AC/lighting and furnishings
  • Experience in equipment operator maintenance for equipment, such as dusting keyboards, wiping monitors, cleaning mouse trackballs, replacing projector bulbs
  • Install new hardware onto the network and validate that Hardware installed properly
  • Assist users with access issues to web based training, navigating ALMS courseware, DAU, AKO, and other agency courseware
  • Promote the use of the training facilities at each installation to increase utilization of the facility
  • Computer Servers and encryption equipment
  • Must meet DoD 8570 IAT Level II certification requirements - securea Security +, and current Microsoft OS certification on 2008 server or MS Seven within 6 months of hire
  • U.S. Citizen possessing U.S. DoD Secret Security Clearance and ability to obtain CAC card is required
  • Good verbal and written communication skills 
  • Strong PC skills with an emphasis on Microsoft Office/Lotus Notes/Sametime 
  • Strong knowledge of Deposit Processing experience, is a plus
  • Monitor multiple applications utilizing multiple terminals
  • Record and collect test results from operational test event
  • Use various MS Office products to record data, develop status reports, develop presentations, etc
  • Provide updates, test progress, anomalies via teleconference or in person
  • Provide instructions to agencies under test with data collection required
  • Experience and working knowledge of MS Office
  • Quality oral and written communication skills
  • Must be able to work independantly as well as in a team environment
  • Must be able to travel for up to 5 weeks
  • Must have or be able to obtain a Secret clearance
  • Previous operational testing experience
  • Previous data collection experience
  • Understanding on business processes/finance principles
  • Previous experience in computer operations or systems monitoring role
  • Previous experience with Microsoft Office applications
  • Good organizational skills with the ability to work independently
  • Some experience with programming, technical scripting, and/or system administration
  • Ambitious and disciplined self starter
  • Ability to work in a matrix environment and peers both on and off site

Command Center Computer Operator Resume Examples & Samples

  • Supports the customer, computer systems, networks, and/or processes and mentors co-workers in problem-solving techniques and operations/production management . Initiates problem resolution and/or corrective action in a timely and efficient manner
  • Records, identifies, monitors, resolves and escalates problems and issues that include, mainframe, distributed systems, network, workstation tools, applications, and voice and data technologies. Monitors, controls and coordinates production activities. Interacts with customers, systems, and
  • Applications to manage the daily operations. Recognizes problems situations, invokes recovery procedures and initiates corrective action as required
  • Collects, researches, organizes and interprets data to support the development, enhancement and/or maintenance of system support processes. Identifies, defines, evaluates and documents technical and business problems and/or opportunities to include: application, hardware and procedural issues and
  • Provides recommendations to support the I/S architecture and the business objectives. Interacts the customer and I/S associates to identify and define root causes and provides innovative solutions
  • Provides direction, leadership and guidance on operational tasks and techniques, Fosters growth of associates in the development of technical, business and relationship management skills. Utilizes Solves business and technical problems provides recommendations that meet business requirements and adhere to the I/S architecture and technical standards
  • Obtains and maintains up-to-date knowledge of the companies business functions, work processes and systems. Keeps abreast of industry trends and technologies
  • Good customer relations skills (with all levels of internal and external customers). Breadth of Infrastructure components and
  • Business unit application understanding as it relates to mainframes, distributed systems, microcomputers, and networks. Training or
  • Experience in Help Desk Analysis, Help Desk Environment, Console Monitoring, Operations Analysis, and Operations Production
  • Basic understanding of job scheduling, weekend activities scheduling and coordination, and system start-up and shutdown
  • Processes. Some knowledge of desktop software tools such as Microsoft Word, Excel, PowerPoint, Access, Lotus Notes and other
  • Support tools Limited knowledge of technology industry markets, product and pricing trends
  • Diagnose causes for interruptions in processing
  • Operate the computer and take corrective action as defined in operating instructions
  • Notify Shift Supervisor of equipment or program malfunctions
  • Perform housekeeping of Computer Room and equipment
  • Filing of all problem reporting forms, daily job-run-sheet and report checklist
  • Attend to Users/Branches requests and problems
  • Others, as and when any related jobs assign
  • Tag to DC Manager yearly Goals and Objectives which changes yearly
  • To operate and control the computer equipment by means of a peripheral console device
  • To prepare the computer system for processing under the direction of the Shift Supervisor and operate the equipment for the completion of a scheduled program run
  • Basic computer knowledge
  • Freshgraduated / At least 1 - 2 years experience in Data Center

SCA Computer Operator Resume Examples & Samples

  • Verify source material for authenticity, edit and correct data, and cross reference to assure accuracy and completeness
  • Master the use of BAE Systems’ custom software to update the component libraries using data collected from manufacturers and distributors
  • Assist in updating the BAE Systems’ data library, insuring availability of the most current information from manufacturer’s data resources
  • Ability to work within established processes & procedures; deviation from process is undesirable
  • Must be able to work Wed - Sat 6:30 pm - 7:00 am CST
  • 1+ year an IT Operations role with progressive responsibility
  • Basic knowledge of MVS commands
  • Previous experience with MVS Mainframe
  • Experience Monitoring of Mainframe Computing environments
  • Knowledge of TWS, OPC and CA7 a plus
  • Experience with AS400, UNIX mainframe environments
  • CICS command knowledge

Computer Operator Connecticut Resume Examples & Samples

  • Develops new Microsoft Access or Web databases for all facets of the organization including Productivity, Manpower, Safety, Asset Protection, and Human Resources. Maintains existing databases
  • Performs repairs and manages vendor (DTR and Repair Depot) repair of hardware repairs
  • High School Diploma/GED and at least 2 years experience in an IT Support function
  • Experience with database systems such as Access, AS/400 and SQL
  • Willing to work a flexible shift
  • At least 2 years experience with mainframe technology (such as IBM iSeries or UNIX) and computer operations
  • Schedules processing and prints picking documentation (labels/split case documents)
  • Monitors IBM iSeries system
  • At least 2 years experience with Microsoft Windows operating system
  • At least 2 years experience with Microsoft Office applications
  • Knowledge of mainframe technology
  • Certifications such as Microsoft, Cisco or CompTIA
  • Knowledge of network topologies
  • Knowledge of programming (such as Visual Basic, HTML, PHP, ASP)
  • Experience with maintenance and repair of thermal transfer printers
  • Sets up, prepares, operates and performs preventive maintenance tasks on tape drives, computer on line microfiche, disk units, printers, bursters, decollators, inserters, postage meters, microfiche viewers, and similar devices
  • Monitors daily system backups for successful completion on all operating environments
  • Manages all aspects of media distribution services ensuring proper tracking and recording of incoming and outgoing tape shipments
  • Coordinates and tracks tape call-back requests according to severity of issue
  • Provides support of departmental change controls, technical requests, and problem investigations
  • Creates, distributes and prints daily IT reports
  • Tracks daily online deliverables (SLA's) and follow documented procedures in the event a potential disruption to availability is identified
  • Works with vendors for offsite shipments and ordering stock to ensure all lines of business have adequate resources to maintain day to day tape processing
  • Works with internal lines of business to understand workloads and future tape needs
  • Skill in maintaining complete and accurate written records
  • 2 year degree in Computer Science or technology related field, 1 years of related experience or equivalent combination of education and experience
  • Must have good knowledge of server hardware and components
  • Experience with Inventory Management, Incident Management, and Change Management tools/processes
  • Must have foundational knowledge of Unix and Linux administration utilities
  • The willingness to work various shifts
  • A proven willingness to learn, a positive service focused attitude, an ability to work in a fast-paced, high-demand work environment
  • The willingness to provide overtime coverage when necessary to support the overall function of the department
  • Knowledge of Incident Management Tools, Service Tracking Management Tools, Trending and Reporting, and Change Management Tools
  • Preferred 2+ years of application, hardware, and server support experience
  • Required 1+ years of customer service experience

Computer Operator Iv-dsts-indiantown Resume Examples & Samples

  • Adapts to a variety of nonstandard problems that require extensive operator intervention (e.g. frequent introduction of new programs, applications, or procedures)
  • Switches necessary auxiliary equipment into system
  • Reviews error messages and makes corrections during operation or refers problems
  • Test run new or modified programs and assist in modifying systems or programs
  • Enters customer’s system usage into a database
  • Adapt system capabilities to customer training
  • Four years of experience in operating computer systems, including three years of experience supervising assigned personnel
  • Must be able to travel as required

Computer Operator Trainee Resume Examples & Samples

  • Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Computer System Operations classifications or Computer System Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience
  • Help Desk experience
  • Experience working in a customer service environment
  • Providing tier 1 support
  • Microsoft Office support
  • Creating application user ids
  • Information Services Division and its operating procedures
  • Large computer mainframe and capabilities and terminology, general understanding of programing methods
  • Automated Scheduling and Restart packages
  • Automated Tape Monitoring Systems
  • Job Control Language (JCL)
  • Standalone restart/rerun procedures
  • TSO Commands
  • ADOA I/O printers
  • Integrate and coordinate number of dissimilar functions
  • Maintain a strong customer focus
  • Communicate patiently with a diverse number of people with different levels of computer knowledge
  • React decisively and productively in high-pressure situations/environments
  • Work cooperatively with co-workers and other Agency personnel
  • Minimum of a high school diploma or GED
  • Must be able to work a night shift and on weekends (6PM – 6AM)
  • Exceptional interpersonal communication skills; and both written and oral communication skills
  • Must have a strong base knowledge/experience of data center operations, server, mainframe, and network infrastructure
  • Must be able to work in a dynamic environment
  • Must be willing to work other shifts to cover for vacations, emergencies etc
  • Must show initiative, and have a desire to learn and expand their knowledge of technology and skillset
  • Working knowledge of Microsoft Office
  • Must be able to lift 50 pounds
  • An Associate's Degree in computer science and/or 2-3 years of experience is required
  • Monitoring of our server and network infrastructure through use of our data center tools
  • Opening and closing tickets within our ticketing system
  • Manage/escalate problems to resolution
  • Maintaining logs and records, and generating reports as needed
  • Assisting in building and maintaining standard operating procedures within LabCorp
  • Maintaining on-call lists and calling support teams when necessary
  • Performing all related server room functions such as
  • Associates or working towards an associates in IT related field
  • Bachelors in an IT related field
  • 2 Years of experience working directly with general Information Technology
  • Performs a variety of duties related to the daily operation of the Central Computer Systems including
  • Daily initialization of gaming systems in accordance with Lottery hours of operation
  • Performing game drawing and winning numbers entry process in accordance with established procedures
  • Performing all end-of-day procedures to complete the wagering period
  • Generating system reports
  • Performing system maintenance functions such as the execution of daily backup procedures
  • Responding to emergency conditions, including fail over to backup systems and system recoveries
  • Monitor control room workstations for hardware, software, and environmental alerts issued by the system and respond directly to or escalating those alerts
  • Utilize network management tools to assure proper network operation, escalating telecommunications issues to local access provider when needed
  • Performs miscellaneous duties including
  • Provides written and verbal reports as needed
  • Interacts with field technicians at retailer locations to resolve communication difficulties
  • Attends necessary continuing educational training sessions as requested
  • Must possess basic experience such as
  • Well versed in all areas of computer software and hardware technologies
  • Good working knowledge of UNIX and MS Windows 7
  • General knowledge in TCP/IP and other communications protocols
  • Strong customer service skills utilizing a high level of professionalism when dealing with end users
  • Strong organization skills with emphasis on detail and follow up
  • Ability to work independently or in a group environment
  • Performs additional duties and responsibilities as assigned
  • Monitor the LRS system application using the BMC Control-M console
  • Follows proper security procedures, controls and maintains customer directed batch processing runs, input/output receipts, monitors peripheral input, processing, and output and assures proper documentation of events, issues and problems
  • Perform daily system checks
  • Execute the LRS schedules on a daily basis (may set or revise schedules as requested)
  • Observes equipment and console control panels to detect operator messages, error indicators, faulty output, or machine stoppage
  • Restart jobs as directed
  • Document and communicate problems and issues that occur during the support hours in accordance with the defined procedures
  • Review, troubleshoot, and respond to events reflected in various management tools
  • Monitor the production and backup system of the LRS environment (i.e., up/down/alerts) and performance i.e., storage capacity and utilization)
  • Escalate issues involving performance of the operating environment
  • Perform “touch labor” maintenance functions as requested / scheduled through Work Orders and/or Incident Tickets to perform changes and installations per documented specifications (i.e., cable changes, rack mount components, verify operational, and escort 3rd party hardware technicians)
  • Coordinate efforts with other work centers and personnel to resolve incidents or events related to systems and supporting infrastructure
  • Supports additional customer systems and environments as required
  • May perform help desk/call center tasks
  • May perform clerical work incidental to operations such as labeling tape containers, maintaining production records, replenishing stock items, and distributing output materials
  • Cross-train to support child support application on IBM Mainframe platform
  • Cross-train to support electronic benefit transfer system help desk application
  • Experience with IBM mainframe – z/OS

Computer Operator Technician Resume Examples & Samples

  • MDST Operators support various Combatant Commander and Service level exercises with the simulation by providing missile early warning data to the Warfighter
  • Support for each exercise includes operating the MDST, providing voice reporting, maintaining accurate logs, and submitting exercise reports
  • Primary duty hours are 0730-1630, Monday through Friday
  • Applicants must be willing to work weekends, early/late shifts, holiday’s, and 24/7 operations (All Exercise Dependent)
  • Occasional troubleshooting of the MDST, networks, and routers will be required
  • This position will increase in responsibility once trained on the operation of the simulation
  • Experience with Theater Event System (TES) message formats and/or exercise simulation protocols (DIS/HLA)
  • Processes a range of scheduled routines
  • In addition to operating the system and resolving common error conditions, this worker diagnoses and acts on machine stoppage and error conditions not fully covered by existing procedures and guidelines (e.g., resetting switches and other controls or making mechanical adjustments to maintain or restore equipment operations)
  • Assists client to determine training objectives attainable through the use of simulations and translates identified goals into scenarios using military artistic experience and knowledge, creates realistic battlefield settings for the Commander that facilitate the Army unit’s preparation for combat or training in a combat environment
  • Coordinates for the multiple simulators and support personnel required to effectively execute the training scenario
  • Supervises the staff’s rehearsals for specific assigned training events to ensure quality presentation during the training event
  • Must have a valid Driver’s License
  • Under the direction of the Building Services supervisor, oversees the activities of the mechanical and electrical vendor staff
  • Under the direction of the Building Services supervisor, oversees the activities of the landlord maintenance and janitorial staff
  • Under the direction of the Building Services supervisor ensures timely completion of scheduled maintenance programs for building related equipment
  • Under the direction of the Building Services supervisor, assists in the facility intrusion detection, video security and fire protection programs
  • Assists with other Building Services staff to ensure 24x7 coverage to respond to alarms and building related matters
  • Oversees the management of digital control systems that manage facility electrical and mechanical set points, adjustments are made as necessary
  • Conducts the completion of routine building rounds to ensure the facility is operating as expected and within required parameters
  • Work with management to document, review, and update all facility related records, policies and procedures to ensure accuracy and completeness
  • Work with the Building Services supervisor to ensure adequate space, power and cooling are available to serve data center needs
  • Assist the Building Services supervisor with coordinating with Management Services and building managers for the review and timely completion of scheduled maintenance programs for data center related equipment
  • Work with the Building Services supervisor and building management to ensure adequate space, power and cooling are available to serve the secondary data center needs
  • Respond to alarms, alerts, or notifications from Management Services and building management that may adversely affect the secondary data center
  • Strong understanding of electrical and mechanical concepts in a data center environment
  • Familiar with digital building and electrical management & control systems
  • Ability to lift 35 pounds and move heavy objects
  • Ability to interact with technical and business staff
  • Monitors all system consoles and critical displays for alerts and follows documented procedures
  • Initiates, schedules and ensures that any subsequent actions are performed
  • Works in cooperation with tape and print processing to ensure that customer workflow is completed
  • Follows documented procedures for proper action when batch programs error
  • Act as Liaison with production control
  • Operates print devices that produce the output from various data processing program runs
  • Operates post print processing equipment
  • Aligns and configures printers and post print equipment based on instructions, procedures and other pre-defined standards
  • Inspects completed post print processing for accuracy and adherence to standards
  • Performs regular cleaning and basic maintenance of print and post print equipment
  • Ability to operate pallet moving equipment and physically lift up to 50lbs
  • Mounts tapes
  • Cleans tapes
  • Prepares and assigns physical and virtual tapes for various data processing operations
  • Documents, degausses (erases) and arranges for destruction of identified media in accordance with agency procedures
  • Possesses excellent interpersonal skills; ability to communicate with tact and diplomacy, both orally and in written format with peers, management, vendors, technical staff, etc
  • Demonstrates ability to work in a team environment, willing to take direction, as well as work independently
  • Possesses excellent organizational skills; ability to manage multiple tasks
  • Demonstrates ability to maintain production requirements while ensuring quality control standards are continually maintained
  • One (1) year of college training in computer science; two (2) years of experience as a computer operator in a multi-processing environment or a combination of both
  • Considerable knowledge of the operation and care of electronic computers and allied equipment; basic principles and techniques of electronic computer programming
  • Ability to analyze situations and solve problems; follow complex written and oral instructions; perform algebraic computations; prepare and maintain records. Skill in operating electronic equipment
  • No Experience
  • At least one (1) year of experience but less than three (3) years experience
  • At least three (3) years but less than five (5) years experience
  • More than five (5) years experience
  • Operates and maintains workstations controlling battlefield effects, targetry, and audio/video equipment of the Digital Multi-Purpose Range Complex (DMPRC). Resolves common operating problems
  • Operates and maintains day/night surveillance cameras
  • Operates a control station to execute “stepped” scenarios
  • Monitors the radio to maintain communications with Range Control; coordinates with down-range-maintenance personnel to verify and repair targetry by raising and lowering targets as requested. Requests a “hot” status from Range Control prior to allowing a unit to fire
  • Assists crew evaluators in the collection and preparation of data used to create after-action reviews (AAR) and operates a video editing station to assist commanders in the presentation of AARs and take home packages
  • Maintains a log of all activities. Creates and prints various reports as required
  • Performs work in compliance with OSHA and Company safety policies and procedures
  • Performs other related tasks assigned by the manager, team lead or designee in a manner that enhances customer satisfaction
  • Monitoring the Ticketing system for new tickets
  • Working Tickets from Wing to Wing (Open to Resolve)
  • Reporting issues that are effecting the environment that may be causing work stoppage due to an Outage
  • Password reset in Active Directory environment
  • Working with Web based Applications
  • Following SOPS designed to each process in the environment we support
  • Completes training program on how to resolves common operating problems as defined in operating instructions
  • Instructed on general cleaning and maintenance of all equipment in the computer center
  • Submits programs, following a pre- determined schedule with step by step directions
  • Is instructed on the use of ControlM and how to securitize logs for oddities
  • Has no responsibility after hours, shift changes may be required because of vacation or illness of another operator
  • Observes Computer Operators and Senior Computer Operators in completion of job responsibilities
  • Demonstrates ability to complete responsibilities of Computer Operator with direct supervision after 3 months of training and observation
  • Demonstrates ability to complete responsibilities of Computer Operator with guidance and assistance from others as needed after 6 months of training and supervised performance
  • Maintain regular, predictable, and punctual attendance
  • Adhere to all I.S. procedures
  • Handle and resolve all user requests immediately and efficiently
  • Responsible for monitoring and performing documented and requested functions for all applications, hardware and software related issues, and must comply with Silver Legacy and I.S. Department rules and regulations regarding the confidentiality of such. Provide assistance to Computer Operators and others as needed
  • Update and keep current the status of all ongoing jobs and user requests in Operations log and in current work order system
  • Assist in training of Computer Operators on various shifts, as needed
  • Maintain confidentiality of all Silver Legacy personnel information, i.e., phone numbers, user and other proprietary information
  • Maintain professional courtesy and decorum at all times when working in all areas of the property
  • Perform other duties as assigned or requested
  • 5+ years Computer Operator experience
  • 5+ years Mainframe experience (Z/OS)
  • 5+ years Control-M scheduling software experience
  • 70% Production

Computer Operator, Ptoc Beaufort Resume Examples & Samples

  • Any full trained Operator may be utilized for multi-ship missions
  • Trainer operators shall be responsible for communicating with Blue forces as they move into, onto and around Red Forces during simulated training scenarios involving air-to-air (A/A) intercepts and air-to-ground (A/G) strike mission
  • Work closely with the Instructor to enhance training effectiveness, by enabling the instructor to maximize their student/event interaction rather than manipulating the training device
  • Perform other tasks as assigned by site manager, assistant site manager or lead computer operator
  • Provide technical support to Computer Operations in resolving production problems. Confers with software systems programmers and applications programmers
  • Work on projects related to Computer Operations and attends meetings as required
  • Assist with performance reviews for less experienced staff
  • Two years working experience in platforms similar to TCF Data Processing hardware and software platforms. Working knowledge of MVS JCL, Unisys WFL and/or AS/400 software
  • Three years’ experience of TCF Data Processing platforms, such as IBM Mainframe, AS/400 and/or Unisys Clearpath. One year hands-on experience in peripheral operation of mainframe printers and tape systems. One year MVS JCL experience and CA7 experience systems. MVS JCL experience and CA7 experience

Computer Operator, rd Shift Resume Examples & Samples

  • Monitor and troubleshoot carrier circuits and FactSet applications, which include interaction with carriers and clients
  • The operator will also be taking calls directly from clients-these calls will involve troubleshooting connection issues and resolving software issues
  • Monitor all computer equipment within the Data Center
  • Set up and removal of equipment, such as servers, routers and switches
  • Installing and building Ethernet cabling, run fiber cables and other various network devices and equipment
  • High School Diploma or equivalent required
  • Ability to work with minimum supervision yet having the aptitude to know when to seek additional resources/escalation along with skillful time management
  • Excellent attendance a must. This will include working weekends and holidays when needed
  • This position is for the 3rd shift (12:00 am - 8:30 am). Training will be provided to cover all aspects of the shift and training hours will rotate to include all shifts. There is opportunity to move to different shifts as opportunities open up on the different shifts or as business decision deems appropriate. You must be in able to lift heavy servers (i.e. 50 lbs. and up), able to climb ladders and work from heights (9 feet) running cables overhead

Computer Operator, nd Shift Resume Examples & Samples

  • Troubleshooting carrier circuits
  • Strong communication skills including email and phone etiquette are essential to be successful in this role
  • Ability in taking written notes and documenting actions taken to resolve tasks
  • Ability to handle emergency situations and proactively resolve any issues
  • This position is for the 2nd shift (4:00 pm - 12:30 am). Training will be provided to cover all aspects of the shift and training hours will rotate to include all shifts. There is opportunity to move to different shifts as opportunities open up on the different shifts or as business decision deems appropriate. You must be in able to lift heavy servers (i.e. 50 lbs. and up), able to climb ladders and work from heights (9 feet) running cables overhead
  • Bachelor’s degree in Information Technology or relevant field of study preferred
  • IT Certifications preferred
  • 1+ years of experience maintaining and troubleshooting enterprise systems such as AS/400, iSeries, or any other Oracle-based systems required
  • 1+ year experience in a customer service environment required
  • 1+ years of experience with Automic one (UC4) job scheduler or any enterprise batch job scheduler
  • Basic printer troubleshooting skills
  • Mobile Devices Management (MDM) troubleshooting skills
  • Strong interpersonal, written, verbal communication and presentation skills, with the ability to interface effectively with individuals at various levels both internally and externally
  • Self-motivated with the ability to meet and exceed position requirements under minimal direction and supervision, independently and within a team setting
  • Ability to remain organized, pay strict attention to detail, and meet critical deadlines
  • Demonstrated analytical, organizational, problem solving, and creative thinking skills
  • Ability to effectively prioritize workload in a fast paced, frequently changing environment
  • Responds positively to change, embracing and using new practices or methods to accomplish goals and solve problems
  • Prepares reports, special forms and mail for distribution to the appropriate departments. May assist with the print and tape functions when required
  • Monitors and diagnoses system problems, resolving problems according to established policies and procedures
  • Assists users with terminal and system problems. Maintain log of service calls and user requests
  • Documents all problems (hardware, application, facility, etc). Takes corrective action as required and reports these occurrences to Supervisor
  • Runs system back-ups
  • Places equipment service calls to the respective vendors, including appropriate follow-up
  • Assists with the preparation of the daily shift report. Provides accurate shift information to the appropriate incoming shift personnel, clarifying all outstanding problems and present status
  • Maintains knowledge of current operating procedures and standards
  • Location/Facility – Health Plan, Temple Texas
  • 1+ year experience required

Turnover Computer Operator Resume Examples & Samples

  • Provide training to site personnel involved in the initiation and authentication of certifications to ensure conformity to project requirements
  • Maintain current and retrievable records as provided for contract documents and established procedures
  • Coordinate the assembly of Turnover documentation for requisition packages
  • Coordinate the assembly of Construction work packages
  • Coordinate the assembly of system walk down packages
  • Validate the System Component List. Engineering to assign each component contained within a turn over system
  • Assist in the development alphanumeric number and brief scope of each system, prior to the start of work
  • Compile the list of needed Certificates / Forms Matrix (which certificates to be assigned to each component of a system)
  • Coordinate with Engineering, QA, Materials Management, and Supervision as required to ensure that complete and accurate certifications in compliance with project requirements are generated, authenticated and processed
  • Assemble certification dossiers in accordance with established contract procedures
  • Assist in the audit of project dossiers as required by Site QA Management
  • Assist in close-out of site subcontracts through verification that finalized certification dossiers pertinent to that scope of work are available
  • Assist in the organization of the mechanical completion and handover activities. Attend regularly scheduled meetings of the mechanical completion and Commissioning Team to support System Completion and Handover Priorities
  • Produce reports from the Certification database
  • Advise the Turnover and Construction Managers of any breakdowns or irregularities in the certification and reporting systems
  • Generates reports from the Master Punch list by Turnover System Number of the remaining open items by craft and provided the reports to construction or commissioning and shown in the responsibility matrix
  • Incorporate documents from the module fabrication facilities into the final dossiers for client acceptance
  • Perform final preparation of the dossier and specifically document the transfer of project information from Foster Wheeler to Client. Obtain receipt verification from duly authorized client representatives for all transfers of final dossiers whether phased or singular
  • Minimum 5 years experience in the role
  • English and Turkish language knowledge written and spoken is a must
  • Must be able to adapt to a continuously changing environment with many different things going on simultaneously
  • Must be able to monitor remote systems via Stafford Data Processing location for entire scheduled shift
  • Must be able to prioritize multiple tasks and accept responsibility for their outcome
  • Work independently but function in a fast pace team environment
  • Resolves user problems by answering questions and requests in a timely manner
  • Education - 2-year college degree preferred or 3 years of Computer Operator experience
  • Able to work extended hours as business needs dictate
  • Weekend or shift work is required
  • Must have experience MS File Structure
  • Associate degree
  • Maintains necessary operating records, check lists, and procedures to ensure accuracy and completion of functions
  • Utilizes scripted instructions to perform routine processing functions to meet deadlines or standards
  • Provides support to customers and internal users in a courteous and professional manner
  • Monitors the console and other online systems. Responds with appropriate actions and escalation
  • Follows established guidelines to ensure security of data and computer systems
  • Completes the shift turnover log for the next shift; and reviews the shift turnover log from the previous shift
  • Contacts the Operations Unit Manager for assistance as needed
  • Comfortable working with Microsoft Office products (Excel, Office, Outlook…)
  • Ability to create and maintain operator documentation
  • Self-motivated, with a strong desire to excel in the position
  • Assists in entering commands on computers, tape drives, printers, data communications equipment, and plotters to integrate and operate equipment
  • Monitors levels of supplies and reports supply levels to supervisor for resolution
  • Experience working with computer systems
  • Fluent in English and French
  • Experience working with desktop computer software
  • Resolves more complex operating problems
  • Performs non-standard systems maintenance activities
  • Assists in determining equipment settings and operating instructions
  • Provides training and technical assistance to lower level operators and system users
  • Possession of Security + and current Microsoft OS certification
  • U.S. Citizenship with ability to obtain a U.S. DoD Secret Security Clearance with SSB I and CAC card
  • Must meet DoD 8570 IAT Level II certification requirements and possess a Security + certificate

Computer Operator / Interm / Hrly-nights Resume Examples & Samples

  • Checks individuals entering the data center equipment area ensuring that they sign in and have approved access. Responsible for internal security of the data center
  • Monitors the data center fire prevention systems
  • Assists the shift lead in monitoring and controlling the computer peripheral equipment via consoles
  • Assists in reviewing and evaluating through examination of computer run results and use of computer time
  • Operates the computer system only when assigned the duties by the shift lead and only under direct supervision
  • Assists in maintaining an orderly computer room, equipment room and surrounding area
  • Conducts operator preventive maintenance to include cleaning equipment
  • Maintains off-site tape locations and creates tape labels
  • Assists in maintaining operating records such as laser printer meter readings, machine downtime and other logs vital to the operation
  • Recommends and implements solutions for problems within the team
  • Monitor and control Unisys mainframe and peripherals to process and complete scheduled jobs
  • Investigate errors in processing, equipment malfunction and performance in order to determine and apply the required corrective maintenance
  • Follows schedules and ensures jobs are scheduled and run correctly and data backups are completed successfully
  • Monitor our online environment to ensure its is available during published time-frames and ensure response times are adequate for user processes
  • Monitor library listings for errors/problems that need adjustment
  • Properly follow tape movements to/from the tape vault and properly maintain tapes in the library by sequence number. Alter tape retention as necessary
  • Organize, schedule and log jobs according to processing day and maintain the shift turn-over log indicating any errors or issues encountered during processing
  • Ensure that balancing forms are completed and verified prior to allowing dependent jobs to process.Follow-up with programming staff / vendors when balancing anomalies occur
  • Accurately communicate problems/issues with the development staff when problems occur. Communicate with equipment vendors and support centers to facilitate getting repairs completed in a timely manner
  • High school diploma is required, two year degree in computer science, information technology or related field is preferred
  • Strong analytical and problems solving skills
  • Ability to work with limited supervision
  • Ability and willingness to learn and develop new skills
  • Understanding of computer hardware and software in both Mainframe and Server configurations
  • Ability to operate system management software (BL/LIB, BL/SCHED, BL/DIST) effectively
  • Ability to operate and troubleshoot Xerox printers for production printing
  • Understanding of the Windows operating system and application software to perform daily tasks
  • Ability to operate Veritas Net Backup software for performing Server backups
  • Ability to operate system software utilities (DMUTILITY, DUMPALL, Print System, etc.)
  • Ability to read, write, and understand WFL jobs
  • Dimensions (Scale and Size)Reporting into the shift leader (Senior Operator in their absence) and ultimately into the Service Delivery Manager for Operations.The role will require interfacing with all aspects of I.S. and the business on a daily basis.An amount of interfacing with Howden’s external partners and third party support contacts will be required.The role is principally based in Northampton but travel to other sites in the U.K. will occasionally be required
  • Principle AccountabilitiesMonitoring and escalation of issues to ensure timely completion of the production schedule.Liaison with other Service Delivery / I.S. Staff when involved in fault diagnosis and rectification.Act as first line support on all calls received out of Service Desk hours
  • Monitoring and policing of outstanding RMS calls for I.S. (and non I.S.) teams
  • Communication with Shift Leader / Service Delivery Managers regarding delays to business critical applications and other serious problems
  • Monitoring of the environment, network and systems with issues escalated via the correct path
  • Knowledge & Experience
  • Support all enterprise network systems, performing system monitoring, troubleshooting, and issue resolution
  • Ensure all jobs run in a timely manner, perform troubleshooting and follow established escalation procedures
  • Initiate and monitor tasks related to daily runsheets, and job processing schedules
  • Perform and monitor physical and virtual backup processes. Execute off site media processes, when applicable
  • Perform and monitor environmental systems within the Network Operations Center and Data Centers
  • Perform user provisioning and de-provisioning tasks., per approved requests
  • Initiate and monitor hardware and software technical service calls. Work with vendors to troubleshoot and resolve issues
  • Provide support to users and remote distribution centers, as needed
  • Create and maintain technical documentation, policies, and procedures
  • Shift will be 12:00am - 8:30am. Candidate must be flexible to work additional/alternate shifts when necessary. Willing to work overtime as required. Must be flexible to take on additional shifts when necessary. Weekends required
  • At least 1 year previous experience within Computer Operations or within Technical Helpdesk, or Technical Support environment
  • Knowledge and Skills Required
  • Candidate must be a quick learner and possess the ability to work independently
  • Must possess the ability to perform duties quickly and efficiently, to ensure support of business critical systems and applications
  • Required to demonstrate skillful problem solving and troubleshooting
  • Must be able to carry out duties independently
  • Must display excellent customer service and interpersonal skills in a demanding service environment
  • Attention to detail is critical to success
  • Candidate must be well motivated and possess a strong desire to be a team player and part of the Dollar Tree Organization

SCA Computer Operator Iv-dsts-pickett, VA Resume Examples & Samples

  • Monitors and operates the control consol of either a mainframe digital computer or a group of minicomputers, in accordance with operating instructions, to process data
  • Loads equipment with required items (tapes, cards, paper, etc.)
  • Diagnoses and corrects equipment malfunctions
  • Calibrates operational inbound equipment per Operator Stations
  • Logs newly calibrated/re-calibrated equipment, weekly safety checklist and computer complementary metal-oxide semiconductor (CMOS) replacements
  • Tracks equipment inventory weekly and upon receipt of inbound equipment and outbound equipment
  • Contribute to completion of organizational projects and goals
  • An understanding of U.S. Army doctrine is necessary in order to interface with military training audiences, operators and analysts
  • Assists and coaches users on the use of DSTS equipment
  • Must have demonstrable experience in the simulation application of at least one of the Battlefield Operating Systems under Combat, Combat Support, or Combat Service Support
  • Must be able to read and speak English
  • Must be able to reach and bend
  • Routine configuration changes and audits
  • Emergency communications and response
  • Other related duties and assignments as required
  • Able to monitor computer video displays and audible alarms, communicate status to owner/user, respond to facilities, document actions/directions, and perform a variety of tasks in accordance with established written procedures and verbal instructions
  • Must be a United States citizen
  • Experience with Microsoft Office and Outlook programs
  • Serves as primary video editor for Uonline course videos with occasional studio video production duties
  • Assists with technology based course development, design and delivery techniques, visual aid development, media and technology selections
  • Researches new technologies, innovations, and production practices and evaluate the potential values
  • Edits hard copy faculty manuscripts for face-to-face courses and electronic content for online courses
  • Coordinates with other members of TLT’s Instructional Design and Development team and assists as assigned
  • Develops effective working relationships with faculty and staff
  • Provides customer service and assists faculty and students with class delivery system and web applications. Notifies appropriate technical groups of errors or equipment malfunctions requiring more advanced troubleshooting and analysis
  • Provides patron reception duties including answering phones, answering basic service questions and assisting students, faculty, and staff of Teaching & Learning Technologies services. This position also assists in the operation and maintains the integrity of course testing events with large groups of students. Closely monitors and enforces exam policies
  • Assists with various video post-production tasks as assigned
  • Provide customer assistance to individual soldiers and units
  • Such assistance shall include, but not be limited to, assisting individuals and units to obtain correct prices and national stock numbers (NSN), correcting copies of adjustment documents, copy of individual or unit clothing records and hand receipts
  • Maintain a file of active OCIE records, including Department of the Army (DA) Forms 3645 or 3645-1, for individuals with a valid issue of OCIE from the CIF
  • Maintain records on an imaging system or manual system for OCIE
  • Ensure all property book entries have been processed and all records are updated with in 1 day
  • Process all adjustment documents (FLIPLS) and or Statement of Charges (DD Form 362) as received from customers daily
  • Process regular OCIE issues to authorized individuals and units or groups IAW DA PAM 710-2 and AR 735-5
  • Receive issue rosters from 20th replacement and process in automated system one day prior to soldiers reporting to CIF for issue
  • Process special issues IAW DA PAM 710-2
  • Accept approved memorandums as authority for issue in conjunction with signature cards on file
  • Process issues during regular work hours and includes any issues that completed an already started
  • Establish appointment system for units, groups or individuals when required
  • Print turn-in work sheet from ISM one day prior to individual’s appointment for turn-in
  • Prepare changes to packing list and update copy at in/out processing with changes that occur
  • Expedite individual turn-in for special situations as identified by the Contracting Officer or Designated individual
  • Ensure installation clearance paper (DA Form 137-2-R) is stamped once individual has cleared all items on the individual soldier’s record
  • Conduct one on one issues or turn-ins at the issue and turn in counters using electronic signatures as required
  • Cleaning surrounding areas and ensuring that the section is kept safe at all times is required
  • Attend training as required
  • Perform other qualified duties as assigned
  • Must have previous knowledge on how to manage, operate, maintain, control and enhance automated information systems
  • A minimum of 1 year experience in a related field is required
  • Must be able to obtain a Public Trust Position Clearance
  • 5+ years’ experience in a large scale computer operations center utilizing mainframe and distributive systems
  • Candidates with 10+ years of practical experience will be considered in lieu of Bachelor’s degree
  • The ability to understand and explain complex systems is essential
  • Candidate must have excellent attention to detail
  • Candidate must have strong interpersonal skills along with the ability to communicate and interact with team members and customers
  • Candidate should be highly self-motivate and flexible
  • Candidate should have strong analytical and problem-solving skills
  • Candidate should have the ability to manage priorities for timely completion of assignments
  • Candidate must be able to work shifts
  • Familiarity with architecture, both logical and physical design
  • Knowledge of various operating platforms such as Microsoft Windows, Unix and Linux
  • Basic knowledge of network systems and architecture
  • Experience with JES2 or JES3
  • Experience with mainframe scheduling packages a plus
  • This is a Part-Time shift that is required to work weekends and holidays. The shift is 11am-11pm
  • Ensure all daily functions are completed and appropriately communicated
  • Ensure all Help Desk tickets and e-mail requests are attended to in a timely fashion
  • Uphold all physical security procedures
  • Operate machinery such as printers, burster/sealer, shredder and all office equipment
  • Write and maintain clear and concise documentation
  • Moving of paper stock, tape media, equipment etc. as required
  • Maintain a neat, orderly and clean work place environment
  • Assist infrastructure support groups in response to problem and change tickets
  • On an as needed basis, will be required to travel to the North Shore’s data center locations to perform work as directed
  • All other tasks and duties as assigned
  • Information Technology experience; Data Center Operations preferred
  • Minimum of high school diploma; College degree preferred
  • Ability to lift supplies and equipment
  • Possess a valid Drivers License
  • Available to work all shifts, weekends and holidays
  • Must have a good understanding of PC operations and software (MS Office)
  • Ability to recognize, analyze problems and select appropriate corrective action
  • CA product experience a plus
  • Experience with COBRA DANE or other similar Air Force radars
  • Experience with COBRA DANE Radar and subsystems
  • Experience working in remote/austere locations with rotational deployments
  • 1 year previous work experience in platforms similar to TCF Data Processing hardware and software platforms
  • Two years’ experience of TCF Data processing platforms, such as IBM Mainframe, AS/400 and/or Unisys Clearpath
  • Six months Hands on experience in peripheral operation of mainframe printers and tape systems. MVS JCL experience and CA7 experience
  • Directs the activities of the operations team by scheduling employees, delegating tasks, overseeing workflow and making adjustments as needed, enforcing work-related corporate and departmental policies/ procedures practices and effectively communicating changes that affect employees’ work
  • Ensures operations for specific jurisdiction(s) and systems proceed in a continuous and trouble free manner. Troubleshoots problems with Senior Computer Operators
  • Demonstrates and role models a relentless commitment to meeting and exceeding customers’ expectations while also achieving the goal of reducing the risks and costs of providing services
  • Assists Manager with recruiting and hiring of the best candidates for open positions by pre-screening candidates’ applications/resumes; scheduling interviews and conducting interviews; accurately evaluating and candidates on the appropriate skills, knowledge and competencies for the position; and consulting with other interviewers to select the most qualified candidate
  • Ensures that employees are sufficiently trained to perform their jobs by identifying technical and soft skill training needs, planning and scheduling internal and external training, conducting training as needed and following-up and evaluating the effectiveness of training
  • Inspires and motivates employees to achieve results by setting high goals, rewarding and recognizing employees’ strong performance, celebrating team achievements and providing incentives based on knowledge of what motivates each employee
  • Effectively manages the performance of his/her team by meeting periodically with employees to discuss performance expectations and goals, providing frequent coaching as and mentoring, accurately evaluating and documenting performance, providing corrective and reinforcing performance feedback as needed and holding employees accountable for achieving results
  • Develops employees for future career growth by accurately assessing and documenting developmental needs, conducting career path conversations with employees, creating developmental plans based on employees’ career goals, providing coaching and mentoring as needed, providing opportunities for development and following up on employees’ development plans
  • Engages employees by planning and conducting teambuilding activities, fostering the free flow of information, soliciting feedback/input from employees, acting on feedback received and encouraging innovation
  • Completes HR-related administrative processes for his/her team such as overseeing compensation/payroll process
  • Enforces and communicates HR-related corporate and departmental policies and procedures
  • Participates in procurement/new business related to new technology planning, implementations, and transitions
  • Coordinates, executes, validates, tracks, follows up on, and escalates internal and external customer requests according to established guidelines without supervision
  • Approves and oversees the performance of operational procedures and checklists
  • Ensures that operators are adhering to service level agreements (SLAs) and following established SLA performance requirements
  • Ensures that operators are adhering to IT best practices and following established IT Best Practice performance and audit requirements
  • Interfaces with vendors as needed. Demonstrates the appropriate communication techniques to build strong relationships, such as listening, asking clarifying questions and responding in professional and confident manner
  • Assists operators with their duties as needed. Must be able to complete each of the duties of a Senior Computer Operator
  • Completes special operations projects with some assistance from Manager
  • Working knowledge of IP Protocol, LAN/WAN topology (frame, DSL, Cellular, X.42, X.25, ATM, Satellite, Radio, PTP, Dial-up), intermediate knowledge of associated monitoring and troubleshooting tools (HPOV, HNS vision, Spectrum analyzers, solarwinds, whatsupgold), Data Center network equipment (firewalls, switches, routers, etc), and network cable specifications
  • Advanced knowledge of GTECH IT best practices and associated tools related to Incident, Change, Release, Audit, and Problem Management
  • Advanced knowledge of GTECH ISMS policies and procedures
  • Advanced knowledge of GTECH environmental systems and procedures
  • Advanced knowledge of GTECH proprietary solutions for operations
  • Advanced knowledge of GTECH automation suite and processes
  • Working knowledge of IBM middleware applications (JBOSS, Websphere, etc)
  • Performs all functions of the nightly update to ensure daily work is processed and systems are available. This duty is performed daily, about 95% of the time
  • Follows the proper call tree in the event of an issue and provides supervisor with written explanation. This duty is performed as needed
  • Completes and provides proper documentation of the nightly activities to management. This duty is performed daily, about 5% of the time
  • Completes required BSA/AML training and other compliance training as assigned. This duty is performed as needed
  • Perform any other related duties as required or assigned
  • In response to computer output instructions or error conditions, may deviate from standard procedures if standard procedures do not provide a solution and refers problems which do not respond to corrective procedures to a person of supervisory or higher individual contributor level
  • Assists the client to determine resources and capabilities required to provide an effective training product
  • Captures and develops an After Action Review (AAR) product using audio, visual, and graphic media which is provided to the customer
  • Must be a high school graduate or possess equivalency diploma
  • Five years of experience in operating computer systems, including one year of experience supervising assigned personnel
  • Two years assignment at battalion or above staff is preferred
  • Must currently possess at a minimum an Interim security clearance and be able to obtain/maintain an active/valid US security clearance
  • Must be able to work in inclement weather
  • Supervises the staff’s rehearsals for specific assigned training events to ensure quality presentation during the training event. C
  • Two years of experience in operating computer systems, including one year of experience supervising assigned personnel
  • Must be able to obtain and maintain a U.S. security clearance as required

Union Computer Operator Resume Examples & Samples

  • Operate and maintain Xerox 6135 high volume black and white laser and Xerox DC5000 color printer equipment, printing over 3mil impressions per month
  • Coordinate print production operations to support Southern California Division report and reprographics requirements
  • Print payroll and advices for entire Division store and backstage personnel, to include off-cycle requests
  • Monitor and maintain mainframe and print production software (i.e. SAR, TSO, CICS, Microsoft PC software, etc.), escalate and report any deviations to Supervisor in a timely manner
  • Follow operations procedures to troubleshoot and resolve problems, to include peripheral hardware, Albertsons/Vons applications, and software
  • Completes other duties or adhoc projects as assigned by the Supervisor or Manager relating to mainframe or mid-range systems processing, monitoring, problem resolution, or reporting
  • High School diploma or equivalent. Preferred 1 year of college
  • Working knowledge of high volume peripheral equipment and print production principles
  • Requires excellent ability to multi-task, attention to detail, and maintain composure in a fast paced, deadline-oriented environment
  • Logical thought process and ability to learn new systems, concepts, and procedures
  • Strong computer skills, daily experience with Microsoft Office Suite, Adobe Software Products. Mainframe knowledge a plus
  • Excellent customer service skills, and ability to work with others to meet critical deadlines
  • Must be available to work varied hours throughout the work week as requested or scheduled
  • Perform Online Operational shift work for the EOS spacecraft Health and safety evaluation of spacecraft subsystem performance
  • Manage the onboard solid state recorder and ensure that all data is captured
  • Daily load verification and uplink (Stored Command loads & Ephemeris/NAV loads)
  • Execute special commanding (i.e. spacecraft maneuvers, instrument activities)
  • Respond to Real-Time and Back-orbit out of limit (OOL) conditions
  • Respond as required to off-hour anomalies
  • Coordinate and collaborate with the other FOT leadership members to effectively and safely implement the EOS mission requirements
  • Willing to work rotating shifts
  • Assist with the EOS Operations training and certification plan
  • Assist with Contingency Operations Readiness Exercises (COREs)
  • As a senior Online Engineer act as a role model and mentor to the Online Operations team to ensure that the EOS Online team continues to deliver a quality product
  • Work in concert with the Online Engineers to ensure sound engineering and operation processes are practiced and continuously improved
  • Facilitate process improvements for EOS operations
  • Assist OCEs with additional projects and tasks including automation tools/scripts
  • Augment the Online Engineering expertise provided by the Online Engineers, with broad Flight Operations knowledge and overall mission perspective
  • Update/Maintenance/Creation of spacecraft documentation
  • SOPs, R&Is, MIRs, etc to maintain information to current operational level
  • Disseminate information to other FOT stakeholders
  • Coordinate with the FOT Management, Software Development and Ground System Engineering and other mission stakeholders to help maintain ground system hardware/software delivery schedules
  • Perform hardware, software & interface tests as directed by the Operations Manager
  • Assists in reducing operations resource contention and mitigate risks in performing ground system activities thereby ensuring safe operations for all missions
  • On-console spacecraft certification with at least 1 year supporting on-console flight operations (EOS Flight Operations preferred)
  • On-console spacecraft certification with at least 3 years supporting on-console flight operations (EOS Flight Operations preferred)
  • 1+ years experience with satellite operations (preferably EOS Operations) with basic understanding of satellite subsystems and concepts through experience or education; Aerospace degree preferred
  • Experience with computer programming (i.e. Cecil, Perl, XML)
  • Oral and written presentation skills

SCA Computer Operator Iv-est Resume Examples & Samples

  • In response to computer output instructions or error conditions, this worker chooses or devises a course of action from among several alternatives and alters or deviates from standard procedures if standard procedures do not provide a solution (e.g. reassigning equipment in order to work around faulty equipment or transfer channels); then refers problems if necessary
  • Studies operating instructions to determine equipment setup needed
  • Starts and operates control console
  • Updates MAXIMO upon receipt of operation equipment to include updating man-hours used in relation to the inbound/outbound equipment
  • Troubleshoots/recalibrates possible inoperable equipment to prolong longevity of equipment
  • Supervises, trains and certifies subordinate Computer Operators
  • Maintains currency in the Battlefield Operations Systems
  • Two years assignment at battalion staff or above is preferred
  • Equivalent service in other U.S. armed services may be substituted
  • Must be able to lift up to 50 lbs
  • Ten plus (10+) years of IT experience required
  • Possess at least two of the following: a CISCO Certified Network Professional (CCNP), CISCO Certified Design Professional (CCDP), Microsoft Certified Technology Specialist (MCTS), or a Microsoft Certified Solutions Associate (MCSA) certification
  • Certified in accordance with DoD 8570.01‐M Information Assurance Technician Level (IAT) III. One of the following (CISSP, CISA, GCIH, GCED, CASP (CE)
  • Interim Secret security clearance to start
  • Check students in and out of the center for taking exams
  • Perform all proctor duties in the examination lab
  • Receive incoming Zendesk tickets, respond or properly assign
  • Receive incoming service desk calls. help or properly assign
  • Handle and properly file all paper based exams used in the lab
  • Process paper exams for instructor pick up
  • Check and use the information in the UCR
  • Clean lab computers, tables, chair and floor
  • Receive all student walk-ins, help or properly assign
  • Basic level 1 Canvas consultation support for walk-ins and appointments
  • Assist Instructional Design team when requested
  • AA degree in related discipline and 3 years or more of related experience or HS and 5 years of related experience
  • Team collaboration is a must; although, there are times when the successful candidate will be required to complete tasks independently
  • Has strong knowledge and understanding the required analyses and definition associated with Production Batch Job processing
  • Has knowledge of Scheduling solutions which promote efficient Production Batch Job processing and assist in expedient turn-around of critical outages
  • Has strong knowledge and familiarity of Tape Backup processing
  • Has knowledge of monitoring solutions which alert and provide support in identifying underlying issues that may include critical system outages
  • Can effectively work in a collaborative environment
  • Ability to effectively communicate with peers, management and application developers (via voice and correspondence) to remedy outstanding problems
  • Adapt to and acquire familiarity with use to new systems/software (via voice and correspondence) to remedy outstanding problems
  • One year of related Production Batch Job Scheduling software
  • Function day-to-day independent of significant supervisory guidance
  • Highly proficient in MS Office 2013 (Word, Excel, Powerpoint, Outlook)
  • Be able to work high-pressure environment
  • This can be a high- pressure environment and candidates should be prepared to work in an extremely fast paced and multifaceted working environment
  • Strong knowledge/familiarity of Windows Operating Systems
  • Must have strong work ethic and a team player with intention or goal to put forth the best solution possible
  • Strong knowledge and understanding of 24x7 Data Center Operations
  • Ability to take direction, listen closely and work independently based on given directions and guidelines
  • Problem Reporting/Change Management System
  • Create, maintain and knowledge of (SOP) Standard Operating Procedure(s)
  • Need to be FLEXIBLE with the work schedule as we are a 24X7 operation with the ability to work nights, weekends, and holidays, oncall if needed on a short notice and be able to stay extra hours if needed/on a short notice

Computer Operator Supervisor Resume Examples & Samples

  • Fifteen credit hours in computer operation at an accredited college or university may be substituted for one year of the required experience
  • For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html
  • Recruitment Number (located at the top of the bulletin)
  • The last 4 digits of your SS#

Computer Operator Intern Resume Examples & Samples

  • May deploy software code for various supported programs and applications
  • Must have a High School Diploma
  • Students must be enrolled Full Time at an accredited College or University
  • GPA requirement is 3.0 and above as verified by transcripts
  • Must meet qualifications for the internship as outlined in the requisition
  • Study in a technical discipline to include Computer Science, Computer Engineering, Software Engineering, Management Information Systems, Business Analysis, Program Management, Management (HR, Finance, and Accounting, etc.), Applied Mathematics (Statistics, Probability, Analytics) and Health Policy or related and/or other technical programs of study
  • Possess Strong verbal and written communications
  • Possess problem solving and decision making ability
  • Successfully pass a background check and drug test
  • Minimum of a High School Diploma or equivalent
  • Three (3) years of relevant experience
  • Linux/Unix administrative proficiency
  • Proficient in modern scripting language
  • Linux troubleshooting skills a must
  • Windows administration and troubleshooting skills
  • Hands on experience working with and/or administering HPC (specifically Grid Engine)
  • Hands on experience working with and/or administering NAS (specifically Isilon) systems
  • Knowledge of and/or experience with webservers (specifically Apache/SSL)
  • Knowledge of and/or experience with informatics
  • Knowledge of and/or experience with genetics/sequencing data/workflows
  • Programming proficiency in a modern language
  • Maintain accounting controls for disks and tapes produced
  • Strong attention to detail is required to ensure all aspects of the operational environment is maintained
  • Experience in UNIX, LINUX, AND Windows based systems
  • Intermediate computer software and hardware technologies (ie., Microsoft Office products)
  • Ability to sit, stand, bend, stretch at a minimum of 50% of the time for any or all of the movements described

Computer Operator, nd Shift, IT Resume Examples & Samples

  • Performs monitoring of the production batch schedule execution, system activity and health of all hardware systems located in the Data Centers, and environmental controls for the Data Centers and related infrastructure
  • Coordinates with Information Systems Developers, Engineers, and other internal resources to implement new or updated batch jobs and operational services
  • Responds to and resolves service issues through the ticketing system and escalations from other support groups using standardized processes and methodologies
  • Assists in the research and coordination for permanent schedule modifications and updates to operational documentation and procedures to support the business processing requirements
  • Provides assistance to business area associates for scheduling requests, temporary schedule modifications and resolving issues as required
  • Monitors alerting tools and respond to system alerts/messages as required, and
  • Ensures established security protocols and procedures are followed to maintain the integrity of the Data Centers and Publix’s sensitive corporate data
  • Computer operations experience or actively pursuing a degree in an IT related field
  • Excellent written and verbal communication and interpersonal skills
  • High degree of self-motivation, commitment, and integrity
  • Excellent analytical and decision making skills
  • High degree of maturity, tactfulness, and business ethics
  • Good human relations skills (the ability to work well with others and be a team member)
  • Show enthusiasm, initiative and pride in work and a
  • Commitment to Publix and our Mission
  • Associates degree in Information Systems, Computer Science
  • Ability to monitor system activity and detect issues using
  • JMR and SAR or similar tools
  • Automated batch scheduling tools (CA-7 )
  • Media backup processes and associated applications (Avamar, Veritas Netbackup, Upstream, IBM TS3500 library)
  • IBMs Job Control Language and CAs scripting language CLANG
  • Microsoft Office Suite of tools
  • Experience using system messaging and alerting tools (CA Unicenter)
  • Ability to track mainframe and cross platform job failures using incident and problem-management applications (Service Manager), and

Computer Operator, Ptoc F / A Miramar Resume Examples & Samples

  • Install the initial conditions for the training event as published on the training schedule for each event
  • Responsible for the operation and control of the trainers through out the scheduled training event/schedule and able to respond to Instructor direction with regard to scenario development
  • Ability to deviate at the direction of the instructor in loading initial conditions that are different than those published on the daily training schedule

SCA Computer Operator / Analyst Resume Examples & Samples

  • The applicant must have a Bachelor’s Degree or a minimum of six years of computer system administration experience
  • An applicant must be able to lift equipment containers weighing 50lb
  • Applicants must also be willing to travel in the United States and overseas to support simulation-based Army training exercises
  • Minimum of 1 year of experience working as a computer operator in a data center environment, or working within an iSeries environment (not Mainframe)
  • Banking experience is preferred
  • May manage a Windows Server environment
  • Responsible for system monitoring, adhoc support and documentation/escalation of exceptions in accordance with defined procedures
  • Analyze business and technical issues and take action to correct and/or minimize outages and/or performance issues by monitoring the events and alerts
  • Coordinate with mission critical vendors for financial transactions, order processing and 3rd party billing to ensure Rite Aid can process transactions and meet all legal and regulatory requirements
  • Build and maintain knowledge system of mainframe, open systems, web, mid-range and application systems
  • Review and track issues to ensure root cause analysis is performed and documented. Coordinate these activities with other departments in Information Systems and business partners
  • Lead, resolve and escalate issues to 3rd level application and infrastructure team. Communicate issues to business partners as necessary
  • Schedule and coordinate daily computer operations using scheduling systems, productivity tools, and associated commands to ensure timely completion; correct batch production work as it fails or comes to an unsatisfactory conclusion
  • Log problems and place calls to staff, management and vendors to address issues, including escalation of issues
  • Perform system-wide Initial Program Loads (IPLs) and reboot systems as required to restart failed or downed computer systems; ensure startup parameters and functions are correct
  • Three (3) years' of experience in 24x7x365 Large Scale Data Center Operations Environment preferred
  • Ability to work flexible hours such as evenings, weekends, and holidays as necessary
  • Operate AS4, a variety of personal computers, and other equipment
  • Monitor badge schedules and report anomalies accordingly
  • Run daily jobs and distribute reports to end users
  • Operate and maintain a large variety of printers
  • Backup and restore data, as needed or scheduled
  • Answer telephones and assist users with requests and problems
  • Organize and maintain tape library, including off-site storage
  • Poll daily Point Of Sale data and relay any difficulties with store personnel, other MIS personnel, or service organizations, as needed
  • Troubleshoot problems pertaining to phone systems and voicemail
  • Coordinate return service on failing equipment
  • Troubleshoot problems with AS4 printers
  • Plan and execute configuration changes
  • Receive support calls from other operators, application support and developers
  • Troubleshoot, maintain and reconfigure Mobile handheld devices
  • Develop a thorough understanding of Academy policies, procedures, and safety rules

Computer Operator, TR Resume Examples & Samples

  • Maintain log of files received and released
  • Process all jobs entering the site in a timely manner, according to turn-time requirements
  • Work with programmers to solve any issues and escalate issues that can’t be resolved per the escalation procedural process
  • Good understanding of MS Windows and NT operating systems
  • Must possess the skills/experience to use MS Word and MS Excel and prepare necessary spreadsheets
  • Must be able to execute computer programs, using multiple types of media and software applications, according to detailed operational guidelines and SLA requirements
  • Must be able to work independently and escalation issues timely
  • Must have the ability to multi-task and maintain strong organizational skills
  • Ability to communicate with management team, departments and customers in a professional manner
  • Must possess strong troubleshooting and resolution skills
  • Must be flexible and work overtime if needed to resolve issues or during peak work periods

Sca-computer Operator Resume Examples & Samples

  • Coordinate and manage all aspects of the ITAM GIS program
  • Create and update GIS data layers
  • Create and manage databases
  • Collect field data (GPS)
  • Digitize and rectify aerial photography
  • Perform remote sensing analyses
  • Create maps and conduct database analyses in support of ITAM projects
  • Provide GIS products and information for reports and presentations
  • Develop and produce maps

MS Associate Computer Operator Resume Examples & Samples

  • Efficient functioning of computer hardware and systems
  • Maintenance of computer equipment
  • Maintenance of recording logs and other information
  • Error resolution and appropriate escalation
  • High School plus technical training
  • Up to 2 years computer operator experience

Computer Operator Tier Lead Resume Examples & Samples

  • Identify, assess and understand protocal for determining escalation to Operations Supervisor
  • This can be a high-pressure environment and candidates should be prepared to work in an extremely fast paced and multifaceted working environment
  • High School diploma or equivalent, and 3-5+ years of prior relevant experience
  • Must have strong work ethics and a team player with intention or goal to put forth the best solution possible
  • Basic understanding of remote Data Center Operations
  • EMGT - Enterprise Monitoring / TEC - Tivoli Enterprise Console
  • Ability to take direction, listen closely and work execute commands upon request of lead/ supervisor, based on directions and guidelines
  • Minimum 3 years’ experience with Windows, UNIX required
  • Minimum 2 years’ experience with Cisco Tidal Enterprise Job Scheduler, including experience managing all aspects of an upgrade and migration of Tidal enterprise databases in a production environment
  • Require technical skills in the following areas: Windows Administration, MSSQL Server database administration, T-SQL queries, Windows scripting and Costpoint ERP
  • Be available for 24/7 on call for data center major incidents and have experience working with multiple IT departments toward incident resolution
  • Support of management in accomplishing group goals by providing operational and day-to-day oversight into work activities of Tier Operations staff
  • Plans and directs day-to-day operations and workflow and assesses, develops and trains staff
  • Ability to provide proper coverage for all shifts, when staff shortage occur
  • Promote a productive work environment by directing prompt resolution of employee and operational issues. Monitors staff and their resolution of user problems and/or systems issues to ensure optimum user and system performance
  • Oversees compliance by communicating policies, systems, methods and procedures and by monitoring performance
  • Supports special projects as assigned, including project planning and management
  • Serves as a back-up on technical support issues, delivering reliable high performance applications and technical services
  • Must have knowledge of processes to represent Operations role during project kickoff
  • Microsoft Windows Operating System, all versions supported during previous five years
  • UNIX (Solaris, HP-UX, etc.) Operating System, all versions supported during previous five years
  • Linux variant Operating System, all versions supported during previous five years
  • BSD variant Operating System, all versions supported during previous five years
  • C/C++ Language software development
  • Mobile telephony technology (hardware or core software)
  • Ubiquitous core network device (switch/router/hub) technology (hardware or core software)
  • US citizenship required due to government contract work
  • Some personal computer experience including software
  • Experience with technical equipment
  • Analyze problem and errors, initiate corrective action and consult/inform users as necessary
  • Monitor all system consoles and critical displays for alerts and follows documented procedures
  • Initiate schedules and ensures that subsequent actions are performed
  • Prepare clear and concise shift, absentee and turnover reports to provide problem descriptions, actions taken, and any other pertinent information
  • Issue initial notification and log problems to programming, help desk, or other technical staff
  • Initiate hardware and software incident reports following documented procedures
  • Operate post print processing equipment
  • Ensure that agency schedules, specific form and production quality are maintained
  • Prepare accurate and timely check reconciliation paperwork
  • Adhere to security procedures and requirements in regard to storage, transportation, utilization, disposition, and accountability of secure stock
  • Align and configure printers and post print equipment based on instructions, procedures and other pre-defined standards
  • Record, label, batch, and distribute output and ensures delivery
  • Inspect completed post print processing for accuracy and adherence to standards
  • Perform regular cleaning and basic maintenance of print and post print equipment
  • Able to operate pallet moving equipment and physically lift up to 50lbs
  • Perform supervisory responsibilities over SG-10 computer operators and provide instruction and training to SG-10 computer operators
  • Ensure official agency policies and procedures are observed
  • Use appropriate communication mechanisms to advise supervisor and management of accomplishments and pending issues
  • Maintain working knowledge of all installed computer hardware and software components in the Data Center in order to train SG-10 computer operators and perform their tasks as necessary
  • Document, degauss (erases) and arrange for destruction of identified media in accordance with agency procedures
  • Reliability and dependability under varying shifts and conditions
  • Excellent interpersonal skills; Ability to communicate with tact and diplomacy, both orally and in written format with peers, management, vendors, technical staff, etc
  • Experience working in a team environment, willing to take direction, as well as work independently
  • Excellent organizational skills; Ability to manage multiple tasks
  • Able to keep up production while ensuring quality control standards are continually maintained

Supervising Computer Operator Item Resume Examples & Samples

  • Maintain appropriate staffing levels, attaining maximum and efficient utilization of personnel and equipment
  • Supervise and motivate staff in a manner that makes optimum use of their existing abilities and assists them in improving their level of knowledge, skills, and ability
  • Assist Chief Computer Operator in ensuring overtime is assigned in a manner consistent with union and Agency agreements
  • Ensure adequate, accurate and up to date logs, procedures or documentation exist for all responsible activities conducted by subordinate staff
  • Keep Chief Computer Operator and Operations manager aware of significant decisions, issues, and pending matters
  • Complete probationary and annual performance evaluations timely and accurately for all subordinate staff
  • Supervise and direct the daily computer operations, production, and staff activities as required during assigned shift(s)
  • Supervise the printing of all check or controlled documents and confirm they are completed timely and accurately
  • Maintain accurate inventory and documentation of supplies, stock and materials needed in computer operations that are consumed during daily operations
  • Supervise staff to ensure any system or production situation is investigated, addressed and support area is promptly notified according to policy, documentation or procedure
  • Assist subordinate staff with analyzing job issues, errors, corrective action, and communication to support areas as necessary
  • Supervise and assist in the Instruction and training of subordinate staff in the operation of the main consoles and peripheral equipment
  • Supervise subordinate staff in the operation of tape library functions which include robotic system console, offsite storage processes and tape destruction activities
  • Identify, document, or make suggestions to address any defects, inefficiencies, or general improvement opportunities
  • Ensure and maintain a clean, orderly and safe work environment
  • Ability to interact and communicate in a clear and concise manner with vendors, application programmers and other staff when necessary
  • Strong knowledge and use of technology
  • Strong troubleshooting, problem solving and organizational skills

Computer Operator Night Waxahachie Resume Examples & Samples

  • Assists Function Manager in supporting desktop users, hardware maintenance, and LAN maintenance. Configures, maintains PC workstations; troubleshoots, performs support functions for systems users
  • Maintains and troubleshoots networking problems and systems (PC networking, including switches and cabling, Pick-To-Lights, AS/400 Token Ring/Cat5e, Radio Frequency (RF) wireless systems, etc.)
  • Processes Store Orders (Extra Cycles)
  • Performs system backup functions and communicates systems backups to management teams
  • Completes requests for reports and/or queries
  • At least 2 years experience with PC maintenance and repair
  • Experience at a distribution center or manufacturing environment

Every Weekend, Computer Operator Resume Examples & Samples

  • Monitor the health of systems responsible for the stores ability to meet our customer’s needs and notifying the appropriate staff member of the status of the equipment
  • Monitor the store circuits and logging calls with the appropriate provider
  • Identifying problems and notifying the on-call personnel responsible for the failing application
  • Monitoring environmental devices at all local and remote data centers
  • Assist in maintaining all run documentation for the Computer Operations Department
  • Maintain a clean environment in the data center
  • Production Issues
  • Identify problem trends pro-actively
  • Execute action plans
  • Follow established process for problem handling or resolution
  • Security and Confidentiality
  • Maintain information confidentiality and security
  • Protect and prevent unauthorized attempts to obtain corporate information
  • Report all unauthorized incidents to the management
  • Suggest and recommend better ways of improving the quality of work within a team
  • Other tasks as assigned by Computer Operations Manager
  • Follow checklist and established guidelines, multi-task, and perform time-sensitive duties Monitor and troubleshoot operations and data transmissions
  • Provide accurate end of shift turnover
  • Ability to review logs and determine errors
  • Ability to monitor for, analyze, and resolve operations problems
  • Ability to monitor and analyze operations environment in an on-going basis
  • Ability to recommend and implement process improvements
  • Track and report operations and system performance issues
  • Minimum one to three years work-related experience
  • Experience with IBM and/or Unisys Systems
  • Experience with Fiserv Bank platforms like Premier
  • Banking Background
  • Familiarity with banking operations is desirable
  • Must be accurate, reliable, and be team and customer oriented
  • Continuous monitoring and troubleshooting of IT corporate and stores systems, including the mainframe, mid-range servers, open and web systems
  • Respond to inquiries or requests for information; effective resolution of technical issues; and reports pertinent information to immediate supervisor
  • Control application processing across all platforms, adhering to production schedules. Analyzes quantity and quality control procedures and ensures compliance to timely processing and meet legal and regulatory requirements
  • Use and maintain knowledge of mainframe, open systems, web, mid-range and application systems
  • Schedule and coordinate daily computer operations using scheduling systems, productivity tools, and associated commands to ensure timely completion; correct batch production work as it fails or comes to an abnormal end
  • Identify, resolve and escalate issues to 3rd level Application and infrastructure teams. Communicate issues to business partners as necessary
  • Log problems and place calls to staff, management, business partners and vendors to address issues, including escalation of issues
  • IBM Mainframe Environment zOS, TSO, ISPF, CICS
  • Knowledge of IBM AS/400 iSeries
  • Midrange Enterprise Systems - HP/UX IBM/AIX
  • Knowledge of Database Systems, IBM DB2, Oracle
  • Knowledge of Windows 200X/201X Servers
  • Performance Monitor Systems, SolarWinds Netman, Mainview, CA, etc
  • Apply ITIL Best Practices for Incident, Problem, Change and Asset Management
  • One (1) year of experience in 24x7/365 Large Scale Data Center Operations Environment required
  • Three (3) years' of experience in 24x7/365 Large Scale Data Center Operations Environment preferred
  • Ability to work second shift with some weekends and holidays
  • Or equivalent education in lieu of experience

Computer Operator Night Perrysburg Resume Examples & Samples

  • Configures, maintains and troubleshoots RF equipment
  • Orders and maintains inventories supply (labels, report/copy paper, toner cartridges, spare cables, networking equipment, legacy equipment, PC peripherals & accessories, etc)
  • Bachelor’s Degree
  • Bachelor’s, Associate’s or Technical Degree in IT, IS or CS
  • Experience with Web databases
  • Experience operating production laser printers such as Oce or Xerox
  • Monitor all mainframe and iSeries production activities of assigned shift
  • Monitor system consoles and environmental equipment; make schedule adjustments to obtain maximum utilization of the CPU
  • Perform problem determination/resolution for all abends and job failures; contact programming for critical abends
  • Create and update problem tickets in current tracking system
  • Print checks, print reports, sort and distribute reports/checks
  • Monitor file transmissions
  • Train entry level employees; continue self-improvement by taking approved online courses record and perform accurate shift turnovers
  • Responsible for maintaining all documentation as required
  • Perform system IPLs as required
  • Perform all other duties as assigned by Management
  • This is a 2nd shift position with the hours of 2:00pm - midnight *
  • Proven problem-solving skills
  • Monitors operating system processes and user batch processing on the IBM AS/400 & AIX, HP-Unix, Microsoft Windows and Linux operating systems in a 24/7 environment
  • Executes commands using a documented procedure and checklist
  • Offers first level Help Desk support for troubleshooting problems and routing help desk tickets
  • Prepares media cartridges for backup use and coordinates media offsite storage
  • Handles user requests such as mounting tapes, report printing and report distribution
  • Maintains satisfactory attendance, to include timeliness
  • Responsible for understanding and complying with applicable quality, environmental and safety regulatory considerations
  • This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned
  • Experience with IBM AS/400 & AIX, Microsoft Windows HP-Unix systems and Linux operating systems
  • Experience working without direct supervision
  • Strong written, verbal and interpersonal skills including telephone communication skills
  • High school diploma or GED from an accredited institution plus one year of computer operations experience or information systems technical training
  • Required to work weekends, holidays, and rotating shifts and overtime when necessary
  • Required to lift and carry a minimum of 30 pounds
  • Experienced in reading and comprehending simple instructions, correspondence, and memos
  • Experienced in writing simple correspondence and procedures
  • Skilled in adding, subtracting, multiplying and dividing in all units of measure, using whole numbers, common fractions, and decimals
  • Follow checklist and established guidelines, multi-task, and perform time-sensitive duties
  • Monitor and troubleshoot operations and data transmissions
  • Provide accurate end of shift turnover Ability to review logs and determine errors
  • One to three years work-related experience
  • Must possess general Computer knowledge

IT Computer Operator Resume Examples & Samples

  • Monitoring of Data Center systems and network infrastructure through use of Data Center monitoring tools
  • Responsible for managing relevant tickets in the ticketing system
  • Maintaining logs and records, and report generation as required
  • Maintaining on-call lists and contacting support teams and resources as required
  • Mounting magnetic tapes
  • Monitoring Data Centers, shipping and receiving
  • Monitoring weather conditions at both Data Center locations
  • Participation and execution of personnel training activities required in the support of the Data Center environment
  • Ability to Operate a personal computer with good working knowledge of MS Office Suite, and additional software/application skills helpful such as MVS, HP, and Unisys Mainframes, InfoMan & OPCON
  • Possess base knowledge/experience of data center operations, server, mainframe, and network infrastructure
  • Apply principles, practices, methods and techniques of time management, computerized database management and common IT terminology
  • To work well under pressure and successfully manage multiple tasks while allocating time and resources to meet service level indicator requirements
  • Demonstrate the ability to communicate well both orally and in writing. This pertains to all levels of employees, internal/external clients, and vendors
  • Must work well in a dynamic environment
  • Analyze, document and record management problems, reach sound conclusions and recommend improved procedures and processes; organize work, set priorities, provide advice and support to meet document management needs; exercise sound judgment and initiative within established guidelines; prepare clear, concise and accurate reports and other written material; establish and maintain effective working relationships with department managers/supervisors, staff and others encountered in the course of work
  • Must be willing to work other shifts to cover for vacations, emergencies, etc
  • System Monitoring
  • Monitoring the health of systems responsible for the stores ability to meet our customer’s needs
  • Responsible for rebooting servers based on designated schedules and requests
  • The notification of appropriate staff members on the status of the servers
  • Batch Processing
  • Responsible for monitoring, and insuring successful completion of all batch processes
  • Identify problems as they occur. Notify the on-call personnel responsible for the failing application and assisting with problem resolution
  • Maintaining the Operations run documentation
  • Monitoring and verifying all file transfers to/from the stores, US Bank and other outside vendors as required
  • Responsible for monitoring system backups until successful completion
  • Monitoring of the SignProd and Fax servers
  • Reading system generated emails and taking appropriate action as required
  • Store Frame Circuits
  • Responsible for monitoring the store frame circuits and logging service calls with CenturyLink
  • Following the procedures located in the CenturyLink documentation, responsible for the escalation of unresolved calls
  • Comptia A+ certification (must obtain within first 6 months of employment)  
  • Experience working in military healthcare environment
  • Effective communication skills (oral & written)
  • General understanding of how computers connect to networks / servers
  • Knowledge of basic computer concepts, and the Internet
  • Knowledge of Windows XP, Microsoft Office, and Outlook—able perform basic tasks with these applications such as word processing, sending email, etc
  • 01-02 years w/High School Diploma
  • Background Check free of felony convictions
  • Requires an A+ Certification (Employee must have this certification before they work in this Labor Category)
  • Requires a DoD secret clearance be maintained

Gepw-computer Operator Resume Examples & Samples

  • They need to have the potential to learn the new Brilliant Manufacturing Suite tool quickly and be able to help teach/train other operators as needed
  • Have a positive attitude about the new system and vouchering, encourage people to suggest enhancements and better ways to use the system and log these suggestion (or assist the operator in logging these suggestions) in GE Forms
  • Monitor the Kronos punch vs BMS labor vouchering (via WIP clocked on operators) and follow-up with operators who are not clocked on to understand why
  • Follow up with operators who are logged into the default INDIRECT job and encourage them to log into a DIRECT or non-default INDIRECT
  • Periodically monitor system related equipment such as Kronos clocks, scanners, printers, etc. for broken parts and wear/tear and notify
  • Functional team if repairs or replacements are needed
  • Aide operators in remembering their BMS password and/or helping them to log an issue to have it reset for them if they forget
  • Resolves routine questions and problems referring more complex issues to higher levels
  • Support the company in submission of trouble tickets for resolutions
  • Documenting of certain job functions and processes
  • Shift coverage varying from 1st, 2nd and 3rd shifts as needed
  • Responsible for Saturday shift as needed
  • Support PC Support department in an administrative and technical role
  • Work with users resolving basic problems and replacing computer systems
  • Operates all data center equipment, including multiple mainframes and numerous mid-range and LAN-based servers for all test and production environments
  • Monitors all hardware consoles and responds to required messages
  • Ensures the timely completion of all daily batch cycles in order to meet the established Service Level Agreements (SLAs)
  • Works as a first level liaison on call groups to resolve batch and system failures
  • Loads tape media into data center equipment
  • Runs applications on all hardware platforms, monitors access to the data centers, monitors error reporting software, and opens and annotates tickets for any problems encountered
  • Diagnoses job abends and applies resolutions, utilizes JCL and uses the features of the Dynamic Print Systems
  • Good decision making skills along with good research and analysis skills
  • Ability to maintain mental and visual attention to detail for extended periods
  • Ability to develop strong sorting and filing skills for paper and electronic documents
  • Ability to develop strong monitoring skills
  • Basic knowledge of PC applications and MS Office products
  • Good interpersonal and customer service skills
  • Ability to work day, night and weekend shifts on a rotating schedule to staff a 24x7 data center operation
  • Ability to work irregular hours, holidays and overtime on short notice
  • 1-2 years work experience
  • Valid driver’s license with a clean driving record
  • Provides customer support for network related help desk tickets and problem resolution
  • Configures and updates network hardware (switches, etc.)
  • Creates and maintains Outreach network accounts
  • Perform reconfiguration, diagnostics, and testing of enterprise networks
  • Active Government Security Clearance
  • Eight (8) years of progressive experience in computer systems operations
  • Six (6) years of practical experience in data entry and formatting via common productivity tools such as the Microsoft Office Suite
  • Capable of typing at a rate of 40 words per minute
  • Certification Requirement
  • CCNA-Security or GICSP or GSEC or Security+ CE or CCSP
  • Works as a courier delivering audiovisual equipment to University campus classrooms and departments
  • Provides customer service and technical support to clients in person and on the phone
  • Schedules equipment rental for campus classes and events
  • Maintains, cleans and organizes equipment and equipment storage room
  • Administrative duties as needed
  • Monitor network, communication lines and servers through used tools,
  • Provide service to users and customers, recording occurrences,
  • Provide technical assistance from the suppliers and / or internal support team,
  • Tape library control
  • Develop and perform printing of documents and reports,
  • Monitor, make, test and manage backups of running according to procedure,
  • Generate daily reports of monitoring of production,
  • Monitor the operating system messages and used software, implement interventions in accordance with the procedures,
  • Operate computers, systems, servers and computer equipment and peripherals,
  • Follow safety procedures according to published policy,
  • Monitor and run scheduled jobs in accordance with the Documentation,
  • Provide the sending and receiving of files and reports,
  • Keep updated the documentation for the operation area,
  • Trigger teams according Duty scale support in the event of problem in application or operating environment,
  • Clean and repair A/V formats such as 16mm film, audiocassette, U-matic tape and VHS tape
  • Work with telecine machines, tape decks and other equipment to transfer material to a digital format
  • Basic audio and video editing
  • Create derivative streaming files from master copies of material
  • Work with streaming website and CONTENTdm to put audio/video files online
  • Record technical metadata in a spreadsheet
  • Burn audio CDs, video DVDs, and data DVDs
  • MES Shop Technicians needs to have good interpersonal skills, good sense of urgency, and some basic computer skills to be able to accomplish the basic requirements of the job
  • For the general day to day requirements of the job we request that they walk around the shop floor and make themselves available for questions/issues/concerns, ask people if they have logged in/clocked on, and if they’ve had any problems
  • Troubleshoot system and IT issues for users on the floor (if they are unable to resolve, log issues/helpdesk cases as appropriate), and follow up on cases to ensure that they are resolved in a timely manner
  • Monitor the Kronos punch vs BMS labor vouchering (via WIP clocked on operators) and follow-up with operators who are not clocked on to understand why. Follow up with operators who are logged into the default INDIRECT job and encourage them to log into a DIRECT or non-default INDIRECT
  • Periodically monitor system related equipment such as Kronos clocks, scanners, printers, etc. for broken parts and wear/tear and notify Functional team if repairs or replacements are needed
  • Utilize organizational tools and assets to monitor enterprise systems and business critical applications for proper operation and performance
  • Identify, document and monitor exception conditions; to include initiation of resolution activities and necessary escalation protocols
  • Support and monitor the Online Ordering (OLO) application environment, which includes network circuits, over 60 Production servers, CISCO hardware, web application deployments and content updates, switch over to redundant/backup site; initiating conference calls with Leadership and technical support, and working in close coordination with the customer support center (Global Operations Support Team)
  • Monitor delivery and distribution of business critical data files from domestic and international stores
  • Assist internal and external customers with any Data Center environment inquiries or issues
  • Execute and/or facilitate data restores
  • Serve as liaison between other departments and vendors
  • Create and maintain technical documentation in support of team processes and procedures
  • Maintain logs and shift-specific checklists and documentation in support of Data Center Infrastructure and Operations
  • Work schedule requires individuals to work some weekends, holidays and overtime
  • Travel is occasionally required
  • General knowledge of Data Center environment
  • Understands critical applications functionality and interdependencies
  • Working knowledge of systems monitoring tools for hardware, applications and network
  • Event Management skills
  • Incident Management skills
  • Support of global business data polling; financial jobs; restores from backups; data security; bank file transfers; after-hours secondary Tier 1 help desk; and online ordering
  • Prepare and/or maintain documentation pertaining to execution of job-specific tasks
  • General knowledge of Business Continuity Disaster Recovery (BCDR) processes; to include capabilities testing
  • Associate Degree is preferred
  • 3-5 years relevant work experience
  • Virtual server management; content management systems; storage systems; IT infrastructure environment monitoring; web application security; business applications monitoring; Event Management; Incident Management; network monitoring systems (NMS); electronic mail; Change Management; Knowledge Base; terminal emulation; and broadcast messages
  • Experience with the following software and applications is preferred
  • UNIX, LINUX
  • Active Directory (AD), Citrix
  • SQL, Oracle
  • VMware, Alfresco, Tivoli, Sitescan, Akamaii, Avtech Room Alert, PeopleSoft
  • ISupport, SolarWinds, Lotus Notes, Mimesweeper
  • Foglight, KeyPass, ZOC Terminal
  • Crafters, SharePoint, Cisco WebEx, Salesforce, AppDynamics, Maxymiser
  • Experience with Microsoft Office applications
  • Experience with the following hardware systems is preferred
  • EMC Storage, IBM Blade Center
  • UPS, Emerson/Liebert climate conditioning
  • Avocent/KVM switches, HP/Troy laser jet printers
  • Fire detection systems
  • ITIL v3 Foundation Certificate is preferred
  • Operates printers and checks accuracy and quality of printed reports, ensuring printed output meets quality standards
  • Processes all reports completed by the Computer Center, and ensures their delivery to the proper locations
  • Ensures printer maintenance is performed daily (cleaned, oiled, etc.) and checked off on sign-off sheet
  • Logs and reports equipment malfunctions to customer engineers, while keeping the Input/Output (I/O) Console Operator informed
  • Replies to console messages, pertaining to areas of responsibility
  • Carries out verbal instructions of the I/O Console Operator
  • Maintains up-to-date knowledge of all I/O procedures and processes
  • Trains other operators, including new associates, on the equipment and processes of the I/O area
  • Performs other duties assigned by management
  • Proven analytical skills, including demonstrated experience identifying and quantifying printer problems, and providing effective resolutions. Cites examples of good decision-making skills when dealing with multiple alternatives. Occasionally defines problems, collects or interprets data, establishes facts and draws valid conclusions
  • Demonstrated ability to read a variety of correspondence, reports and forms; occasionally prepares correspondence, reports and forms using a prescribed format and conforms to proper rules of puncutation, grammar, diction and style
  • Proven experience working effectively within a team. Must provide examples of collaborating with co-workers or peers in difficult situations
  • Demonstrated examples of working under deadlines with minimal supervision. Must cite examples of successfully organizing and effectively completing assignments
  • Proven good verbal and written communication skills; will occasionally express, exchange and convey information to customers in a clear, focused and concise manner
  • Demonstrated ability to prepare and analyze data and figures; transcribing; viewing a computer terminal; extensive reading. Visual acuity is required to determine accuracy, neatness and thoroughness of work assigned. Ability to occasionally make repetitive motions of the wrists, hands and/or fingers

Print / Computer Operator Resume Examples & Samples

  • 0-1 year of work experience preferably in large print environment or machine experience
  • Background in banking or Health care is a plus
  • Ability to lift a minimum of 50lbs
  • Six months computer operator experience
  • Must be familiar with Microsoft Windows Operating Systems File Structure
  • Completes the shift turnover log/email for the next shift; and reviews the shift log/email from the previous shift
  • Able to communicate technical situations in person and by phone to non-technical people
  • Understand Windows command (DOS) prompt commands Use Windows Programs (Word/Excel/Access/etc)
  • Understand network directory structures and be able to navigate them using the command prompt and Windows Explorer
  • Be able to monitor systems remotely
  • Maintain operations by monitoring error and stoppage messages; observing peripheral equipment; entering commands to correct errors and stoppages; adjustments in process
  • Monitor job processing on Windows servers using multiple tools, including
  • Mentoring support from a team of developers, graphic designers, and UX experts
  • Expand your skillset in Web Development, Graphic Design, and User Experience
  • View behind the curtain and work on an academic site with over 8 million annual visits
  • Training in PHP, CSS, HTML5, responsive design (Twitter Bootstrap), Wordpress, OmniUpdate Campus Content Management System (CMS), Adobe Photoshop, Illustrator, and InDesign
  • Opportunity to facilitate Usability Testing and Focus Groups
  • Flexibility to focus on specific interests in User Experience & Web Development, with time and support to learn more
  • Communication - communicates clearly and concisely, verbally and in writing
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Interpersonal skills - able to work effectively with other employees, patients and external parties
  • PC skills - demonstrates proficiency in Microsoft Office applications and others as required
  • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
  • Technology skills - demonstrate basic knowledge of PCs in both software and hardware. Must be familiar with Excel, Word, and Windows
  • At least 2 years progressive data processing experience
  • Relevant education may substitute experience requirement
  • Two to four years related experience
  • Knowledge of Help Systems Robot applications
  • Equivalent combination of education and experience accepted
  • SAP / CPS Redwood Interface Scheduling
  • Cisco Tidal Enterprise Scheduling
  • ISeries AS400 Robot HelpSystems Scheduling
  • Help Desk Ticketing System – Altiris and or Heat (SM)
  • SolarWinds Network Monitoring
  • Nagios Network Monitoring
  • StruxureWare Central 6.3
  • BRMS Tape Management System
  • DRA - Directory Resource Administration
  • Experience with Data Center tape management
  • Experience in Data Center operations including scheduling backups and batch job scheduling. Currently using BMC
  • Experience using any enterprise ticketing system with incident response experience
  • Adhere to security procedures and requirements concerning storage, transportation, utilization, disposition, and accountability of secure stock
  • Ability to operate pallet-moving equipment and physically lift up to 50lbs
  • Demonstrated reliability and dependability under varying shifts and conditions
  • Excellent interpersonal skill with the ability to communicate with tact and diplomacy, both orally and in written format with peers, management, vendors, technical staff, etc
  • Ability to work in a team environment; willing to take direction, as well as, work independently
  • Data entry of winning numbers of game draws into the online system
  • Monitoring processing of online system during production hours
  • Processing of the system through day end processing and completing backup media
  • Troubleshooting communications issues with field services, network management and telecom providers to ensure retailer uptime
  • Windows 7, Office
  • Maintains and updates information related to key performance indicators
  • Manages media movement documentation, prepare removable magnetic media for shipment, and coordinate with vendor for movement, storage, and emergency recall of media
  • Excellent attendance and punctuality record
  • Ability to read and follow procedures
  • Ability to work on multiple complex efforts simultaneously
  • Highly developed problem-solving skills
  • Previous experience as a computer operator working with both mainframe and open systems platforms
  • MVS System Console
  • Working knowledge of
  • Ability to track mainframe and cross platform job failures using incident and problem-management applications (InfoMan and ServiceCenter), and
  • Familiarity with Building Management Systems

Computer Operator / Day Shift Resume Examples & Samples

  • Follow daily run-sheet to complete routine tasks
  • Verify proper completion of batch jobs
  • Work with vendors for problem trouble shooting and resolution
  • Distribute printed reports to departments
  • Perform and verify successful completion of morning database back-up
  • Help maintain department documentation
  • Perform off-site tape rotation
  • Facilitate Technology Add-Change Request forms
  • Perform printing jobs as needed
  • Complete other computer operations duties as assigned
  • Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
  • Basic computer skills (Microsoft Office)
  • Ability to work independently and follow written instructions
  • Ability to communicate computer issues to the proper technical support personnel (internal and external)
  • Willingness to work additional hours if necessary
  • Willingness to train on and fill-in for night shift computer operator if necessary
  • Basic UNIX experience
  • Operates and monitors computer equipment; Ensure that batch jobs and system backups complete as scheduled; Maintain computer operations documentation including special instructions, system operation, troubleshooting procedures, user contacts, operations logs, etc.; Identify, resolve or escalate system resource contention issues; Identify system abnormalities and malfunctions initiating corrective action or escalating as necessary; Maintain various control logs as necessary; Assist with installation, configuration, testing, tuning and upgrading of computer systems as directed; Assist with asset management and tracking
  • 2 years of computer operations experience required
  • 2 years’ VMS, Citrix and Oracle training and “hands on" experience required
  • Associates Degree in Computer Science or related field preferred
  • Effective communication skills to technical, supervisory and user personnel concerning computer operations, conditions and requirements
  • Thorough knowledge of computer operations techniques and best practices
  • Operational understanding and competency with Cern
  • Operating OS400 native commands and work management concepts including logical partitions
  • Tape Management and back up recovery concepts
  • Queuing, Loading, Processing for special form reports
  • Perform automatic scheduling and report distribution for the data center area
  • Conduct file transfer protocols and using SNA and TCP/IP connectivity
  • Perform front line quality control for the operations areas as necessary
  • Monitors the OS400 system for error messages and ensure efficiency
  • Perform heavy phone support to clients and internal users for device, printer, and peripheral related issues
  • Properly monitor the computer room and the console for messages
  • Must have the ability and flexibility to work on multiple partitions at the same time
  • Set up and troubleshoot printers
  • Performing all related server room functions as required; such as
  • Reviews all existing and submitted production documentation to ensure that such documentation is complete, accurate and adheres to standard format. Work collaboratively with other IT departments to collect, confirm and update documents such as SLA’s, SOP’s and other departmental programs and procedures to ensure compliance
  • Operate a personal computer with good working knowledge of MS Office Suite, and additional software/application skills helpful such as MVS, HP, and Unisys Mainframes, InfoMan & OPCON

Computer Operator Administrative BR Datpro Resume Examples & Samples

  • Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment
  • Monitor the system for equipment failure or errors in performance
  • Notify supervisor or computer maintenance technicians of equipment malfunctions
  • Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings
  • Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports
  • Retrieve, separate and sort program output as needed, and send data to specified users
  • Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators
  • Answer telephone calls to assist computer users encountering problems
  • Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use
  • Perform data backups and disaster recovery operations
  • Load computer tapes and disks, and
  • Balance input files prior to performing nightly processing runs
  • Execute and monitor nightly processing runs, escalating errors as necessary
  • Special software: AS/400 Operating System, Jack Henry software, Arksys Software, AFS Image Vision software, 10-key calculator, facsimile machine, copy machine
  • Controls and operates several computer systems and/or related communications and peripheral equipment which involves monitoring control panels, console displays and machines in order to identify system failures or machine malfunctions
  • Performs operations and procedures in order to initialize and backup as required
  • Assists in determining problems and correctional actions needed in order to ensure efficient computer operations
  • Performs prescribed equipment servicing and adjustments according to vendor specifications
  • Processes billing forms and billable services for operations with knowledge of program and accounting purposes
  • Monitors the electronic mail system, schedules mail delivery and answers related questions
  • Maintains and/or prints necessary operating and production records and manuals for various computer systems and/or services
  • Monitor system to identify any system malfunctions and initiate corrective action to maintain schedules and to ensure integrity of production and outputs. Document system hardware, software and production failures. Report on abnormal occurrences. Take steps to ensure that corrective measures are taken and inform appropriate personnel
  • Monitor multiple computer systems for progressions and completeness. Load tapes for batch processing, updating and backup cycles as required. Operate peripheral equipment as needed. Report on abnormal occurrences and take corrective action
  • Responsible for proper system shutdown and bringing the system up. Report on abnormal occurrences and take corrective action
  • Operate and perform maintenance functions on all equipment in the Data Center. Maintain operating records such as machine performance, production reports and documentation
  • Maintain schedules for recurring production; assist users in planning scheduled and unscheduled production runs
  • Monitor the data center environment such as air conditioning and humidity levels, fire protection equipment. Datasite monitoring system and water detection. Report on abnormal occurrences and take corrective action
  • Follow IT standards and policies for workflow
  • Additional responsibilities specific to this position
  • Perform verification procedures for online systems
  • Responsible for ensuring all reports, statements and checks are processed and delivered on time
  • Provide work direction to less experience staff
  • Direct the staff of Computer Operations and Distribution area. Is “in-charge” of the shift in the shift supervisor’s absence
  • Ability to plan, organize and schedule activities associated with production runs to maximize efficiency in operations
  • 2 years working experience in platforms similar to TCF Data Processing hardware and software platforms. Working knowledge of MVS JCL, Unisys WFL and/or AS/400 software

Computer Operator, Lemoore F/A Resume Examples & Samples

  • Respond within a designated time to instructor, trainee or inspector requirements for trainer operation and control in support of training missions
  • Operators shall operate each console for insertion of flight variables, mission parameters and trainer malfunctions while exploiting the maximum capability of each tactical system
  • Trainer operators shall be responsible for communicating with Blue forces as they move into, onto and around Red Forces during simulated training scenarios involving air-to-air (A/A) intercepts and air-to-ground (A/G) strike mission training
  • Capable of researching and inserting various mission problems and trainee/trainer malfunctions while determining whether trainer response is correct
  • For unscheduled missions, trainer operators shall respond within five (5) minutes of notification by the instructor or Contracting Officers Representative (COR)
  • Must present a professional appearance in demeanor and dress at all times
  • Proper set-up, operation and troubleshooting each type Instruction/Operator console, cockpit displays and controls, and flight characteristics
  • Must have an in-depth working knowledge and applications of the following simulated aircraft systems for each type device (list is minimum system requirements and may be modified by the Government at any time)
  • Avionics Systems
  • Threat Systems
  • Tactical Sensors
  • Electronic Control Warfare
  • Master Modes
  • Stores Management System (SMS)
  • Communications / Navigations (COM/NAV)
  • Navigational Flight Aides
  • AMU (Loading missions / Manipulating IC Sets)
  • Device Integration (To include Virtual Exercises) and Fleet Readiness Squadron (FRS) / Syllabus Missions
  • Operator II shall demonstrate competence through satisfactory, progressive performance as a simulator operator
  • Operator shall demonstrat­e competence through satisfactory, progressive performance as a simulator operator

Computer Operator, Mayport Helo Resume Examples & Samples

  • Operators shall respond to specific direction from the Government for required/desired initial conditions/settings of controls/indicators at the trainer and instructor stations and for peripheral/auxiliary equipment to include devices such as headsets or microphones at the trainee and instructor stations
  • Operators maybe asked to network test trainers daily prior to the start of training in order to verify that they are capable of networking trainer-to-trainer and building-to-building as applicable per-site
  • The operator shall report the results to the COR or the COR'S designated representative using the prescribed method designated by the COR. Any discrepancies shall be documented using the prescribed method designated by the COR
  • The operators shall provide continuous operation and control of specified trainers during the entire training period
  • Requirements for continuously staffed operators shall be identified for the assigned sites
  • Operators will remain at the training device and respond immediately to instructors/users request for support or assistance during schedule training, make-up and additional training periods
  • Operators shall not be responsible for providing curricular instruction to students
  • Physical ability to walk, stand, and/or sit for extended periods of time, and to climb two (2) flights of stairs is required
  • All DOS personnel must successfully complete an annual Operators examination covering operation of the Flight Instructor Station (FIS), Tactical Instructor Station (TIS), Instructor Station (IS) and Instructor Operation Station (IOS) administered by their Site Manager and reviewed by the COR. and be familiar with the mission of MH-60 airframe

Computer Operator, Helo Romeo Resume Examples & Samples

  • Maintain the files and records to document and support the maintenance effort
  • Keep shift supervisor and/or Site Manager apprised of training devices status and any on-going logistics efforts
  • Assist Site Manager/shift Supervisor with all logistics functions
  • Perform MSP inventories as required by Site Manager
  • Provide for the initial start-up of training devices, software load and insertion of initial conditions
  • Operate training devices and provide Instructor/Trainee/Inspector assistance in a timely manner
  • Requires mental alertness and ability to follow written and verbal instructions given in English
  • Must be able to lift and carry 75 pounds
  • The applicant must be a US citizen, possess the ability to obtain a US Passport and must have and maintain a valid driver's license

Computer Operator, Lemoore Ptoc F/A Resume Examples & Samples

  • Trainer operators shall set up all trainer requirements associated with training missions
  • Able to utilize full training capability of the device
  • Perform janitorial services on assigned spaces as required
  • Initiate, schedule and ensure that any subsequent actions are performed
  • Work in cooperation with tape and print processing to ensure that customer workflow is completed
  • Follow documented procedures for proper action when batch programs error
  • Operate print devices that produce the output from various data processing program runs
  • Maintain agency schedules, specific form and production quality
  • Remove completed jobs from system and conducts quality control checks
  • Operate pallet moving equipment and physically lift up to 50lbs
  • Monitor tape console for messages and monitors robotic system console
  • Mount tapes
  • Clean tapes
  • Prepare and assign physical and virtual tapes for various data processing operations
  • File, prepare and monitor tapes for transport to offsite storage in accordance with agency procedures
  • Document, degauss (erase) and arrange for destruction of identified media in accordance with agency procedures
  • Demonstrated possession of excellent interpersonal skills; demonstrated ability to communicate with tact and diplomacy, both orally and in written format with peers, management, vendors, technical staff, etc
  • Demonstrated ability to work in a team environment, willing to take direction, as well as work independently
  • Demonstrated possession of excellent organizational skills; Ability to manage multiple tasks
  • Demonstrated ability to maintain production requirements while ensuring quality control standards are continually maintained
  • Demonstrated knowledge using Excel, Lotus Notes, and Microsoft Word software
  • Familiarity with modern computing and networking terms and concepts (including general data networking and Microsoft (MS) Windows operating systems)
  • Familiarity with MS Office applications (especially Word and Excel)
  • Familiarity with System or Network Monitoring
  • Familiarity with Incident Ticketing System
  • Availability to work day, evening, or night shifts (as needed)
  • Must be flexible in work style and able to work in open workspace environment
  • References (Minimum of 3)

Computer Operator Cum Stenographer Resume Examples & Samples

  • Looking after the administrative part of the project
  • Client Communication & handling
  • Maintain Employee records
  • Handling all office activities
  • Maintain Office Records
  • Taking care of joining formalities​
  • Ideal candidate will be organized, have a strong sense of urgency and quick follow up, driven by results, and have a positive attitude
  • Monitors and assists with shift processing and distribution of output in compliance with schedule or requests. -Ensures proper shift turnover procedures are followed
  • Ensures all operations procedures are followed and proper documentation is maintained
  • Reviews and communicates with appropriate staff all new and pertinent information. -Supports staff when troubleshooting problems
  • Trains new staff as well as current staff on any new implementations, procedures, and help desk requirements
  • Maintains familiarity with all aspects of computer operations for every shift; prepared to fill in for operations and help desk staff on any shift as needed
  • Assists with the development of operations and help desk procedures and record keeping in conjunction with problem logs, vendor call logs, help desk calls, backup and offsite storage, tape and electron submissions, etc
  • Provides feedback to VP of Information Technology, other IT staff, and New York personnel regarding abnormal types of volumes of help desk calls and operational problems
  • Coordinates with both technical and programming staff for production turnover of jobs, ensuring accurate documentation and restart procedures are in place. Evaluates and keep present operation procedures and manuals current. Maintains on site and off site tape libraries
  • Assists with security of production programs and files to prevent unauthorized access. -Strives to ensure quality operations by creating new techniques to increase productivity and creates smooth workflow
  • Assists with keeping track of data center equipment inventory and equipment locations
  • Ensures that all data center equipment is in good operational order and condition
  • Ensures that all data entry tasks are completed accurately and in a timely manner
  • Communicates regularly with users concerning operational requests or job status
  • Provides quality customer oriented data services to the IT user community; adheres to principles as communicated by IT management
  • Enforces established safety, health, and housekeeping policies and procedures in order to minimize injuries, loss of production time, and damage
  • Conforms to all company policies and procedures (Employee Handbook)
  • Complies with all environmental, health, and safety requirements
  • Work across sales and reference teams to ensure production of music, book, and video data are completed prior to client deadlines
  • Maintain logbooks or records for job runs
  • List errors that may occur during shift
  • Assist programmers and analysts with testing and debugging new processes
  • Load provider files into a queue process
  • Ensure network and servers are running properly
  • Monitor systems closely for error messages
  • Run computer tasks in a DOS and MYSQL environment
  • Ability to monitor scheduled deadlines and escalate issues
  • Ability to pick up on variations or changes in a computer's performance
  • Active listening skills and ability to obtain information to get to the root of a problem
  • Basic clerical and customer service skills in addition to technical knowledge
  • Basic word processing skills and must be able to manage files and records
  • Minimal technical expertise is required
  • Flexible schedule needed with changes in operations
  • 1) Interpret program requirements, audit auxiliary peripheral units to ascertain correctness of input data, and check condition and arrangement of tapes
  • 2) Gather data for various reports required by accounting and management or for engineering/scientific applications
  • 3) Compile programs for programmers as required
  • 4) Organize the input and output of data from the computer
  • 5) Investigate and locate source of non-standard irregularities; analyze and recover program operations in complex error situations
  • 6) Write minor operational programs
  • 7) Assist in the maintenance and inventory control of computer equipment
  • 8) Comply with computer operation standards and procedures
  • 9) Provide technical support to computer users and organize sequence of events in computer operation cycle
  • 10) Provide general maintenance and installation support of computer equipment
  • Enters commands on IT systems and peripheral equipment, such as printers, mainframe, and data communications equipment to integrate and operate equipment following operating instructions and schedule
  • Understands the inter connectivity of the software, network and IT systems
  • Monitors IT systems to detect error messages that signal malfunction in communications of software or hardware, and respond appropriately, per documented procedures
  • Performs diagnostic tasks and interprets codes/logs to determine the cause of IT systems problems
  • Responds to user concerns by helping with their problems/procedures; answering questions and/or escalating calls and tickets to the appropriate support group
  • Performs first and second level problem determination by defining the level of problem and ensuring that escalation is routed appropriately and provides follow up
  • Operates production printers to print customer bills, reports, and other forms ensuring the highest quality standards are achieved. Observes material printed for defects such as creases, tears, misalignments, streaks, etc. and makes the appropriate corrections
  • Monitors scheduling software to ensure that production schedules are accurate and corrects or escalates problems
  • Prepares turnover reports, statistics, documentation and quality control standards to improve computer operating efficiency
  • Assists Operation Analysts with research and implementation of monitoring tool configurations
  • Performs detailed inventory of data center IT assets
  • This is a shift work position. The will include over-nights and possible weekends
  • Ability to analyze problem and errors, initiate corrective action and consult/inform users as necessary
  • Fulfill other duties as assigned to complete essential functions
  • Initiates schedules and ensures that subsequent actions are performed
  • Removes completed jobs from system and conducts quality control checks
  • Records, labels, batches, and distributes output and ensures delivery
  • Performs supervisory responsibilities over SG-10 computer operators and provide instruction and training to SG-10 computer operators
  • Ensures official agency policies and procedures are observed
  • Monitors tape console for messages and monitors robotic system console
  • Files, prepares and monitors tapes for transport to offsite storage in accordance with agency procedures
  • Excellent organizational skills; ability to manage multiple tasks

Supervising Computer Operator Resume Examples & Samples

  • Properly handle deadlines and priority changes, making certain that user needs are met
  • Provide Operations staff with all necessary instructions and check-off sheets
  • Monitor the progress of the batch schedules using ESP, SDSF and NetWorker Management Console
  • Verify that batch jobs have completed successfully using ESP, SAVRS and NetWorker Management Console
  • Analyze job failures using message manuals, correct the error, recover the failure and restart the job in the appropriate step using run book documentation
  • Escalate the failure to system and application programming staff where and when necessary
  • Document all job failures and their resolutions on applicable incident report(s) and notify necessary staff by phone or email as required
  • Update the automated job schedules using TSO and ESP as needed to resolve schedule discrepancies or conflicts to avoid recurrence
  • Migrate MVS JCL into production libraries using TSO and ISPF, making operational changes where necessary
  • Migrate AS/400 CL programs and files into production using Alden Change Management System (ACMS)
  • Migrate Windows programs and files to production directories using Windows move and copy functions
  • Update associated change management software and change logs as needed
  • Successfully communicate with users to satisfy their production inquiries and requests
  • Ensure that Operators are given schedule instructions in a clear and concise manner
  • Effectively communicate with support and technical staff when resolving job failures or setting up new procedures
  • Demonstrated strong troubleshooting, problem solving and organizational skills
  • Ability to manage multiple tasks and deadlines
  • Exhibits positive attitude

TS / SCI Secure Messaging Computer Operator Resume Examples & Samples

  • Basic knowledge of and experience with Department of Defense and/or U.S. Air Force messaging and messaging systems
  • Knowledge of and successful experience with Department of Defense cryptographic equipment and related material handling and use
  • Knowledge of and successful experience with troubleshooting computer systems and networks
  • Able to communicate effectively, both verbally and in writing
  • Must possess an active, transferable Department of Defense TS/SCI clearance. Maintaining this clearance is a condition of employment
  • Prior experience with U.S. Air Force messaging systems is a significant plus
  • Familiarity with military customs and courtesies is a plus
  • 1 – 2 years of related experience in computer operations
  • Demonstrated proficiency with applicable software including AS400
  • Ability to work flexible work schedule
  • Must be able to lift 35 to 40 lbs. multiple times daily
  • Team-oriented work style
  • Experience monitoring operating systems (Unix, Linux, and/or Windows) involving triage support in a NOC/Data Center environment
  • Experience running/processing batch jobs utilizing tools such as CA Autosys or CA7
  • Experience tracking technical issues via a ticket tracking system (Our customer uses Remedy)

Computer Operator Specialist Resume Examples & Samples

  • Experienced in the use of Personal Computers
  • Experienced with the Microsoft Office applications
  • Minimum of 3 years experience / technical skills to routinely assist with technical and procedural responsibilities in a computer environment tasked with providing a complete spectrum of computer services to both local and remote customers
  • Minimum 3 years experience working with databases and recording tasks in on-line notebooks
  • Must be able to work all shifts in a rotating shift environment (including overtime when required) to support the operation of a 24x7 work-center (weekends and holidays included)
  • Must have a FULL SECRET CLEARANCE in order to meet eligibility requirements for access to classified information / duties
  • Experience with Remedy Action Request System (ARS)
  • Technical school Graduate as a computer operator with SUN Solaris and HP UNIX experience including utilizing FPT and system backup utilities
  • Three (3) years experience in a technical environment to include system startups/shutdowns, performing back-up operations and software installations
  • Knowledge of and experience with LM Moorestown Help Desk operations considered a plus
  • Experienced interpersonal skills with experience working in a team environment and working on shared assets
  • Experienced customer service skills interacting directly with the customer and via telecommunications
  • This position is in Orangeburg, NY. or Tampa Fl
  • Work schedule is an AWS shift 12.5 hours a day or night, weekends and holidays included. Must be flexible to work the shift needed for coverage
  • 5 years of z/OS MVS systems monitoring and recovery
  • Experience in POR/IPL
  • Experience in systems platform monitoring and recovery
  • 5+ year’s experience with JES, Netview, CICS, DB2, TSO/ISPF, HMC, zOS hardware, VTS, SDSF, OPSMVS, SPOC and ServiceNow
  • This position is in Orangeburg, NY. Irvine, CA or Tampa FL
  • 5 years of z/OS MVS batch systems monitoring and recovery
  • Experience in batch abend and restart
  • Experience in CA7, ESP, JCL, Jobtrac, Endeavour and Service Now
  • 5+ year’s experience with JES, Netview, CICS, DB2, TSO/ISPF, SDSF, OPSMVS, SPOC and NDM

Related Job Titles

simple resume format for computer operator

Computer Operator Resume Samples

This page provides you with Computer Operator resume samples to use to create your own resume with our easy-to-use resume builder . Below you'll find our how-to section that will guide you through each section of a Computer Operator resume.

Computer Operator   B Resume Sample and Template

Tips for writing your resume

To land the perfect job, you need the perfect resume. In today’s crowded job market, it is more important than ever to stand out among the competition. When you write your resume, it is vital that you get everything right, from the organization of the template to the details of your work experience. To make sure your resume is flawless, here are some tips for writing the best resume possible.

Let them know where to contact you

Your resume should begin with your contact information. It is very important that potential employers, having read your resume, know how to contact you! At the top of your resume, include your name, phone number, email address, and city.

Introduce yourself

A personal summary, though optional, is a great way to introduce yourself to an employer with your resume. This section is comprised of one or two paragraphs where you can feature your notable accomplishments and highlight your most valuable skills. Your summary should give employers a brief outline of your experience and capabilities and intrigue them to keep reading.

What do you do best?

Shorter than a work history section, in a skills section you can efficiently list your core competencies in a way that is direct and easy to read. Showcase the skills and abilities that you bring to the job, focussing on those which distinguish you from the competition. The more useful and unique your skills are, the more you will stand out to an employer.

Showcase your achievements

Display your work experience in reverse-chronological order, beginning with your most recent position at the top of the section. Describe for each job your title, responsibilities, and accomplishments, with a focus on performance and results rather than duties. Use action words like ‘developed, ‘produced’, and ‘delivered’ when describing your work history to create compelling and impactful descriptions of your experience. Highlighting quantifiable information, like performance metrics and revenue, is a great way to demonstrate your abilities.

What did you learn, and where did you learn it?

Your education section should include the name of any post-secondary schools you attended, the degrees you earned, and any academic distinctions you achieved that you deem worth featuring. If they are particularly relevant, you can also include major areas of study and important projects that you participated in. Like the work experience section, your education should be displayed in reverse-chronological order.

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Computer Operator Resume Example (Free Guide)

Create an computer operator resume that lands you the interview with our free examples and writing tips. use and customize our template and land an interview today..

Computer Operator Resume Example

Are you looking for a job as a Computer Operator? Our Computer Operator Resume Example article will show you the skills and experience you need to succeed in this role. We'll provide you with an in-depth guide to writing a professional resume that will make you stand out from the rest of the competition. We'll also give you tips on how to highlight your experience, skills, and education, so you can show that you're the best candidate for the job.

We will cover:

  • How to write a resume , no matter your industry or job title.
  • What to put on a resume to stand out.
  • The top skills employers from every industry want to see.
  • How to build a resume fast with our professional Resume Builder .
  • What a resume template is, and why you should use it.

What does a Computer Operator do?

A computer operator is responsible for operating and maintaining the computer systems of an organization. They monitor and control the systems, ensuring they are running properly and within the organization’s parameters. They may be responsible for running programs, diagnosing system issues, and maintaining databases. Additionally, they may be required to install and configure new software, perform backups, and troubleshoot any problems that arise.

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What are some responsibilities of a Computer Operator?

  • Monitor and maintain computer systems and networks
  • Install and configure computer systems
  • Troubleshoot system and network problems
  • Ensure security and privacy of networks and computer systems
  • Provide technical support to users
  • Set up new users' accounts and profiles
  • Perform regular system backups
  • Maintain records of repairs and fixes
  • Respond to computer system problems in a timely manner

Sample Computer Operator Resume for Inspiration

Address: 123 Main Street, Anytown, USA

Phone: (555) 555-5555

Email: [email protected]

John Doe is a highly experienced Computer Operator with over 10 years of experience in managing and maintaining computer systems. Throughout his career, he has displayed a high level of technical proficiency and a commitment to customer satisfaction. John is an organized, detail-oriented individual who excels in troubleshooting and problem-solving. He is a team player with excellent communication skills.

Work Experience

  • Computer Operator, ABC Corporation, Anytown, USA (2015-Present)
  • Manage and maintain computer systems, networks, and software.
  • Monitor system performance and resolve any issues that arise.
  • Provide technical support to customers.
  • Perform routine maintenance on the computer systems.
  • Computer Technician, XYZ Corporation, Anytown, USA (2010-2015)
  • Responded to customer queries and troubleshoot technical issues.
  • Installed and configured hardware and software.
  • Provided training for new users and created documentation.
  • Associate’s Degree in Computer Science, Anytown University (2008)
  • Computer system maintenance and troubleshooting
  • Software installation and configuration
  • Hardware installation and configuration
  • Customer support and customer relations
  • Network monitoring and maintenance

Certifications

  • CompTIA A+ Certification (2009)
  • CompTIA Network+ Certification (2010)
  • English (Native)
  • Spanish (Intermediate)

Resume tips for Computer Operator

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Computer Operator resume tips. We collected the best tips from seasoned Computer Operator - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

  • Highlight your technical knowledge and experience.
  • Include your knowledge of computer systems and software.
  • Demonstrate your problem solving and troubleshooting abilities.
  • Outline your ability to follow instructions and adhere to company guidelines.
  • Describe how your customer service and communication skills create a great user experience.

Computer Operator Resume Summary Examples

A computer operator resume summary or resume objective is an important tool to highlight your most relevant qualifications and experience in a concise and clear manner. It is the first thing an employer will read and the impression you make with it can be the difference between getting the job or not. A well-crafted summary or objective should provide a brief overview of your experience and skills, as well as an indication of your potential to excel in the role. It should also make a strong case for why you are the best candidate for the job. For Example:

  • Computer Operator with 8+ years of experience in the IT industry. Skilled in software installation, network and systems management, and customer service.
  • Experienced Computer Operator with extensive knowledge of operating systems, hardware, software, and customer service. Proven ability to troubleshoot and resolve technical issues quickly.
  • Dedicated Computer Operator with strong technical skills and experience in hardware and software installation, troubleshooting, and maintenance. Exceptional customer service and communication skills.
  • Knowledgeable Computer Operator with 5+ years of experience in troubleshooting hardware and software issues, providing technical support, and systems maintenance.
  • Computer Operator with a proven track record of excellent customer service and technical expertise. Adept in IT support, hardware and software installation, and system maintenance.

Build a Strong Experience Section for Your Computer Operator Resume

Having a strong and comprehensive experience section on your resume is an important way to demonstrate to potential employers that you have the skills, knowledge and background to succeed in a computer operator role. The experience section of your computer operator resume should highlight your experience working with computers, your ability to troubleshoot hardware and software problems, your expertise in computer programming and coding, and your understanding of network security and network infrastructure. Showcasing your experience and skill set in this way can help to demonstrate to potential employers that you are the right candidate for the job. For Example:

  • Operated and monitored computer systems, ensuring the efficient execution of assigned tasks.
  • Configured and maintained computer systems, providing technical support as needed.
  • Installed and tested new software, hardware, and operating systems.
  • Performed system backups and restores, ensuring data integrity.
  • Diagnosed and resolved software and hardware problems.
  • Ensured security protocols were followed, maintaining strict confidentiality of sensitive data.
  • Performed routine maintenance, such as cleaning and configuration of system components.
  • Monitored and optimized the performance of system operations.
  • Provided end-user support, troubleshooting and resolution of technical issues.
  • Prepared system reports and documentation to support system operations.

Computer Operator resume education example

Computer operators typically need at least a high school diploma or its equivalent. Additionally, many employers prefer that computer operators have prior experience with computers, either through a formal degree in computer science or some other form of training. Employers may also require computer operators to obtain certifications in specific software programs or operating systems. Here is an example of an experience listing suitable for a Computer Operator resume:

  • Bachelor of Science in Computer Science, ABC University, Any City, USA (June 2010)
  • Associate of Science in Computer Science, XYZ College, Any City, USA (June 2008)
  • Diploma in Computer Science, ABC Institute, Any City, USA (June 2006)

Computer Operator Skills for a Resume

Adding relevant skills to your Computer Operator Resume is important because it can help your resume stand out from other applicants who have similar qualifications. Additionally, it can help to highlight your abilities and demonstrate that you have the necessary skills to excel in the position. Skills such as experience in operating computers, familiarity with various software programs, and troubleshooting computer systems can be especially beneficial to include. Include any other skills that you feel are relevant to the position you are applying for. Soft Skills:

  • Communication
  • Organizational
  • Problem Solving
  • Time Management
  • Technical Skills
  • Attention to Detail
  • Multi-tasking
  • Adaptability
  • Interpersonal
  • Computer Operation
  • Network Administration
  • Software Installation
  • System Troubleshooting
  • Hardware Maintenance
  • Help Desk Support
  • Project Management
  • Database Management
  • Technical Support

Common Mistakes to Avoid When Writing a Computer Operator Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

  • Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
  • Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
  • Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
  • Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
  • Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
  • Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
  • Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Computer Operator resume

  • Highlight your technical experience
  • List your IT certifications
  • Include details of any troubleshooting experience
  • Showcase your communication skills
  • Mention any relevant software knowledge
  • Enumerate team collaboration experience
  • Highlight your familiarity with hardware
  • Detail your ability to work to deadlines
  • Include any customer service experience

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5 Amazing computer operator Resume Examples (Updated 2023) + Skills & Job Descriptions

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  • Provide technical support for computer users
  • Install and configure computer systems and networks
  • Create user accounts and manage user access
  • Troubleshoot hardware and software issues
  • Troubleshoot network problems
  • Install and upgrade software and hardware
  • Respond to system and user inquiries
  • Develop and maintain system documentation
  • Monitor performance and maintain systems according to requirements

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  • Maintain records of computer operations
  • Monitor computer systems and networks

Victor Jackson

  • Perform regular maintenance checks
  • Ensure security and privacy of networks and computer systems
  • Assist in training new users in the use of computer systems and networks

Yolie Jones

Isaac ingram.

  • Perform regular system backups and disaster recovery operations

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simple resume format for computer operator

Table of Content

  • Introduction
  • Resume Samples & Writing Guide
  • Resume Example 1
  • Resume Example 2
  • Resume Example 3
  • Resume Example 4
  • Resume Example 5
  • Jobs Description
  • Jobs Skills
  • Technical Skills
  • Soft Skills
  • How to Improve Your Resume
  • How to Optimize Your Resume
  • Cover Letter Example

computer operator Job Descriptions; Explained

If you're applying for an computer operator position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

computer operator

  • Perform backups procedures and tracking of data
  • Monitor system operations and performance
  • Maintain and manage files on the system
  • Monitor and Manage multiple client batch stream

computer operator , office assistant

  • Assisted in the efficient daily operations of the computer systems division.
  • Planned and carried out daily tasks as directed by management.
  • Generated day-to-day reports on operations and repairs, as required.
  • Took appropriate follow-up actions on all pending customer queries.
  • Reported incidents to the appropriate senior personnel.
  • Followed the correct escalation process and procedures in adherence to the department and company policies.
  • Ensured that supplies do not fall short below defined minimum requirements.
  • Maintained disk, tape and cartridge standards in the library.
  • Assisted in verifying computer reports before releasing it to the operations supervisor.
  • Reported all hardware and software problems to the operations supervisor in order to solve the issues at once.
  • Working On SAP E.C.C.6 version( SD MODULE )
  • Preparation of Sales/Delivery/Billing Document in SAP
  • Communication with Plant / Marketing / Transporter.
  • Create e-waybill online in ewaybill site.
  • Arrange vehicle for dispatch.
  • Finished Goods Dispatch & Weighment of loading/unloading Vehicles.
  • Transfer data from paper formats into database systems
  • Type in data provided directly from customers or other parties
  • Create and manage spreadsheets with large numbers of figures
  • Produce reports
  • Retrieve data as requested
  • Sort, organize and store paperwork after entering data

computer operator Job Skills

For an computer operator position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Programming
  • Operating Systems
  • Computer Networking
  • Network Administration
  • System Administration
  • Troubleshooting
  • Database Administration
  • Database Design
  • Web Development
  • Software Development
  • Software Testing
  • Cyber Security
  • Cloud Computing
  • System Analysis
  • System Design

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Adaptability
  • Organization
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Strategic Thinking
  • Emotional Intelligence
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Quality Assurance
  • Supervisory
  • Risk Management
  • Database Management
  • Documentation
  • Financial Management
  • Visualization
  • Business Acumen
  • Process Improvement
  • Relationship Management.

How to Improve Your computer operator Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Gordon Austin

Unexplained year gaps and missing job experiences are a no-no, gaps in your resume can prevent recruiters from hiring you if you don't explain them..

  • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
  • Use the gap to talk about positive attributes or additional skills you've learned.
  • Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your computer operator Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Ursula Young

  • Instal and upgrade softwares and hardwares
  • Ensure securites and privacies of networks and computer systems
  • Provied technical supports for computer users
  • Resond to system, and user inquiries
  • Instal and upgrade software, and hardware
  • Perform reguler maintance checks.
  • Instal and configer computer systems and netwroks
  • Moniter computer systems and netwroks
  • Trouble shoot harware and softwere issues

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position..

  • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
  • Make sure to use a professional email address as part of your contact information.
  • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

computer operator Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an computer operator position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

To the Hiring Team at Microsoft

As a Computer Operator with a proven track record of success in Information Technology (IT), I am excited to apply for the Lead Computer Operator position at Microsoft. I believe that my skills and expertise would make a valuable contribution to your team.

My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for Microsoft. I am eager to join a team that shares my values and work towards a common goal.

Thank you for considering my application for the Lead Computer Operator position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

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Computer Operator Resume Sample

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Work Experience

  • Current driver’s license, car registration and auto insurance required
  • Computer operations or help desk experience
  • Demonstrate communication and incident/conflict resolution skills
  • Associates in related field of study (Management Information Systems) or equivalent experience
  • Information Technology certifications or equivalent experience
  • Maintains an adequate supply level of forms and storage media
  • Maintain physical security of computer room and computer systems
  • Assists client to determine training objectives attainable through the use of simulations and translates identified goals into scenarios using military artistic experience and knowledge, creates realistic battlefield settings for the Commander that facilitate the Army unit’s preparation for combat or training in a combat environment
  • Supervises the staff’s rehearsals for specific assigned training events to ensure quality presentation during the training event
  • Research and resolve issues utilizing appropriate tools, such as Service Now, Active Directory to aid in improving online availability and minimize system downtime
  • Provide on-the-job cross training and knowledge transfer to other staff members improving our departments ability to resolve issues quickly to minimize the impact to our customers
  • Identify, research analyze, and resolve issues relating to connectivity; desktops, servers and mainframe by utilizing appropriate tools such as problem trend analysis, established troubleshooting techniques, spreadsheets, and process charting to minimize outages
  • Represent our department in division sponsored projects to support the departments ability to meet business commitments by providing expertise in data center processes and procedures
  • Microsoft Windows Operating System, all versions supported during previous five years
  • UNIX (Solaris, HP-UX, etc.) Operating System, all versions supported during previous five years
  • Linux variant Operating System, all versions supported during previous five years
  • BSD variant Operating System, all versions supported during previous five years
  • U.S. Citizen and possess a U.S. DoD Secret Security Clearance and ability to obtain CAC card is required
  • Enters customer’s system usage into a database
  • Execute/follow existing established processes and procedures
  • Follow established business policies and procedures to support the department's ability to meet our business commitments including Service Level Agreements and Operational Level Agreements
  • Gather, update, and organize information into useful reports used for problem tracking and resolution relating to Active Directory account provisioning, account management requests, mainframe accounts, and batch processing issues
  • Provide assistance, via the phone, problem tickets, and email, to customers relating to user accessibility, printing, online availability, batch processing, and batch printing problems
  • Enhance or revise existing procedures that improve internal processes and procedures to satisfy both internal and external customers

Professional Skills

  • Proficient reading, writing, and grammar skills; proficient analytical and mathematical skills; proficient communicative and interpersonal relations skills
  • Effective technical writing skills, as well as, strong verbal and written communication skills
  • Has strong critical thinking skills, excellent phone etiquette, and experience dealing with difficult customers
  • Excellent written and verbal communication skills, technical, analytical, and problem-solving skills, good team player, and customer service savvy
  • Strong computer skills in order to operate effectively with company systems and programs; knowledge of AS400 Microsoft Word Excel and Outlook
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills with both users and management
  • Demonstrated interpersonal skills with experience working in a team environment and working on shared assets

How to write Computer Operator Resume

Computer Operator role is responsible for customer, basic, interpersonal, computer, technical, software, analytical, organizational, gis, database. To write great resume for computer operator job, your resume must include:

  • Your contact information
  • Work experience
  • Skill listing

Contact Information For Computer Operator Resume

The section contact information is important in your computer operator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Telephone number

Work Experience in Your Computer Operator Resume

The section work experience is an essential part of your computer operator resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous computer operator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular computer operator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Computer Operator resume experience can include:

  • Excellent written and verbal skills; ability to communicate effectively over the phone
  • Consistently provides excellent customer service to all EvergreenHealth staff, using active listening and effective communication skills
  • Strong problem solving, troubleshooting, repairing and debugging skills
  • Strong documentation skills to support infrequent, regular, and high-impact job functions alongside cross-training and department documentation goals
  • Excellent interpersonal skills conducive to working in a team environment with all levels
  • Good customer service, communications, troubleshooting, and organizational skills

Education on a Computer Operator Resume

Make sure to make education a priority on your computer operator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your computer operator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Computer Operator Resume

When listing skills on your computer operator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical computer operator skills:

  • Excellent customer service skills, with an ability to communicate effectively both verbally and in writing
  • Strong written and verbal communication skills. Ability to write clear instructions, document processes and communicate effectively
  • Effective communication skills, ability to organize and plan, attention to detail skills required
  • Strong verbal and written communication skills (in particular phone etiquette skills)
  • Good interpersonal skills and be able to communicate effectively with personnel at all levels
  • Posses strong troubleshooting skills and demonstrates the ability to follow detailed instructions

List of Typical Experience For a Computer Operator Resume

Experience for senior computer operator resume.

  • Good interpersonal, as well as, excellent verbal and written communication skills
  • Basic computer skills, including e-mail, word processing, spreadsheets, graphics, excel and etc
  • College level coursework within area of responsibility, or equivalent level of skill through on-the-job training, experience, seminars, and conferences
  • LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Operates EDP equipment (mainframe console, PC and printers) for all confidential systems processing and check issuance processing
  • Three years of experience in operating computer systems

Experience For SCA Computer Operator Resume

  • Two years of experience in operating computer systems
  • Operates and monitors Windows and Linux based systems using established procedures
  • Operates the system and resolves common error conditions
  • Create, validate, and maintain internal and customer facing documentation for associated environments
  • Operates mainframe computers and computer-related equipment. Assigns jobs to proper partition for job execution
  • Operates Unisys mainframe, Windows computer systems, and on-line peripheral equipment
  • 4-5years computer operation experience in the financial industry; knowledgeable of SWIFT, FEDLINE processing
  • Received specialized training and possess eighteen (18) months hands on experience in the control of military aircraft
  • Sets up and operates computer peripheral devices, such as printers and tape drives; monitors the system for error messages and ensures efficiency

Experience For Computer Operator, Associate Resume

  • Computer operations experience in enterprise environment
  • 6-12 months experience in related field
  • Experience with IP hardware devices and OS400 monitoring tools
  • Education 0-3 years experience Ability to multi-task
  • Analyzing and resolving production issues while documenting and following up on all shift turnover issues
  • Monitoring and controlling all functions within the Data Center including but not limited to IPLs, system maintenance, hardware failures and performance issues
  • Understanding of general business and banking systems
  • Developing and running test scripts

Experience For Computer Operator Trainee Resume

  • Writing test plans and test reports
  • Monitoring critical system health and reporting any operational deficiencies
  • Willing to cross train on other shifts within the department
  • Willing to work hours outside of normal shift. Holidays and weekends if needed
  • Streaming and management of adhoc and batch scheduled jobs
  • Maintaining a clean environment in the Data Centers
  • Working knowledge of CL, MS Office products, frame relay topology, and various Help Systems products
  • Work requires standing, walking, bending, lifting and carrying items weighing up to 100 pounds
  • Provide on-the-job training relating to DR Vault management, batch processing, online monitoring, and batch printing to other Operations staff members

Experience For Computer Operator, nd Shift, IT Resume

  • Monitors and logs all incoming and outgoing transmission files, along with researching, resolving and/or escalating any issues appropriately
  • Enhance or revise existing procedures, that relating to data processing, that improve internal processes and procedures
  • Dry-room Credit Processing – Preparation, production, and review of all dry-room generated invoicing transactions in accordance with department scheduling
  • Monitor backup system including tape management and escalating issues requiring technical support
  • Perform some physically demanding work, e.g., lifting boxes, constant standing
  • Take weekly inventory of printing-related supplies, ensuring adequate materials are available
  • Ensure accuracy of PER/ZIP postal coding software by performing monthly updates
  • On a daily basis, backup tapes by copying data to DVD and sending to offsite storage vendor
  • Documents all problems (hardware, application, facility, etc.), taking corrective action as required and reporting these occurrences to Supervisor

Experience For Lead Computer Operator Resume

  • Performs Data Processing operations according to current department instructions
  • Assist with monitoring performance of equipment including unsafe equipment conditions
  • Assist in updating the BAE Systems’ data library, insuring availability of the most current information from manufacturer’s data resources
  • Process and monitor daily, weekly, monthly and yearly processing, including backups as required by procedures and frequency
  • Monitors automated nightly schedule for any problems (i.e., job aborts, hung jobs, etc.), and resolving when able or escalating when necessary
  • Maintains a functional and practical working knowledge of the current job scheduling tools

Experience For Computer Operator, rd Shift Resume

  • Ensure data distributions using provided software are configured according to test plans
  • Responsible for monitoring and processing production jobs on two mainframes
  • Air Combat Maneuvering Readiness and Navy Fighter Weapons Training
  • Monitors alerting software, including MPLUS, Halcyon and Orion
  • Scripting language software development
  • Works with vendors and/or IS staff members to resolve and document problems or errors that occur during daily or nightly operations
  • Perform daily start up and shutdown of EST simulators. Ensures systems are operationally ready for training before customer's arrival
  • Answers requests appearing on computer or server console
  • Basic understanding of Ballistic Missile Defense System (BMDS) exercise construct within a Combatant Commander’s Area of Responsibility

Experience For Computer Operator Senior Resume

  • Assists in training of operations personnel as directed
  • Maintain clean working environment in work areas and computer room
  • Monitor that systems are working properly daily; e.g., EDI, FAX, FTP, etc.; assess overall system performance and escalate errors appropriately
  • Contribute ideas for improving production or work environment
  • Interpret documents such as safety materials, datasheets, technical manuals, operational manuals, blueprints/plans, and operating procedures
  • Lead admin staff regarding workload assignments

Experience For Computer Operator, Lemoore F/A Resume

  • Research and resolve issues utilizing appropriate tools, such as HEAT, Sysview, and ESP
  • Identify, research analyze, and resolve issues relating to network, Desktops, servers and mainframe
  • Proficient with use and support of Microsoft Office applications, including Microsoft Access
  • Perform distribution systems (including AIX/Linux/Windows) operation
  • Perform daily routine cleaning of equipment and environment.
  • Ensure all data handling meets current security requirements

Experience For Turnover Computer Operator Resume

  • Work as a part of a team as well as performing individual work
  • Conduct software vulnerability testing under application development team’s instruction
  • Master the use of BAE Systems’ custom software to update the component libraries using data collected from manufacturers and distributors
  • C/C++ Language software development
  • Java Language software development
  • Database Administration and application development with Oracle, SQL Server, and/or MySQL
  • Wireless (WiFi/WiMax/Bluetooth) technology (hardware or core software)

List of Typical Skills For a Computer Operator Resume

Skills for senior computer operator resume.

  • Technical skills including: Foundational JCL/JES Commands, system restart procedures, experience with Automated Job Scheduling systems
  • Strong verbal, written, organizational, and interpersonal skills Avoid pasting from Word, as its special characters can cause display problems
  • Detail oriented, analytical with strong problem solving skills
  • Solid skills in the use of MS Office applications including Outlook, Word and Excel
  • Experience in Z/os mainframe skills with batch processing
  • Demonstrates initiative and self-motivation. Sets high goals for self and demonstrates a strong sense of urgency
  • Proven organizational and interpersonal skills; ability to build and maintain partnerships within different business units
  • Accountable for ensuring that problem identification and remediation efforts are appropriately documented, effectively prioritized and driven to resolution

Skills For SCA Computer Operator Resume

  • Self-motivation, organization, and strong innovation skills
  • Capability to work effectively across multiple platforms at different Technical skill levels: Unix- Windows-Mainframe-Tandem
  • Excellent analytical, risk mitigation, negotiation and vendor relationship skills
  • Strong technical aptitude with demonstrated ability to make good decisions
  • Results-oriented, well organized, strong communication skills, and attention to details
  • Demonstrates interest to improve and further develop his/her skills and job knowledge

Skills For Computer Operator, Associate Resume

  • Excellent communications skills and ability to interact positively with the customer
  • Good customer interface and communication skills
  • Up to 4 years years experience required Proven work experience as a system or network administrator
  • Effectively prioritize and execute multiple tasks in a fast paced, high-pressure environment
  • Good analytical skills for problem determination and resolution
  • Promotes teamwork and cooperation and builds strong relationships at all levels. Effectively collaborates and negotiates
  • Proven track record of high quality customer service skills in one or more military communications environments
  • Excellent communication skills; proficiency in MS Office and integrated software applications
  • Strong organizational skills with the ability to work independently

Skills For Computer Operator Trainee Resume

  • Demonstrated experience to successfully operate electronic and technical equipment
  • Monitoring Tool Experience: 1-3 years experience working with an enterprise monitoring tool; preferably in a NOC (preferrably ServiceNow)
  • Well-developed skills with one or more GIS packages including scripting, programming, modeling, and designing
  • Demonstrate good understanding of data processing fundamentals
  • Address network issues quickly, efficiently and effectively while working towards preventing recurrences
  • Demonstrates financial acumen, including a good understanding of financial metrics and indicators

Skills For Computer Operator, nd Shift, IT Resume

  • Problem solving and troubleshooting skills are required
  • Photograph scanning and Photoshop skills
  • Knowledge of basic PC skills (Hardware and Windows), and Networking (TCP-IP)
  • Prior experience using PDF software programs, Microsoft Word, Excel and PowerPoint
  • 6 months experience with programming experience

Skills For Lead Computer Operator Resume

  • Manage the Receiving Dock and accept inbound goods and maintain an accurate inventory of all goods received
  • Excellent at prioritizing work and detail oriented
  • One to two years of proven computer operations and troubleshooting experience
  • Hands on experience or good knowledge in Informatica tool
  • Experience: 3 – 5 years professional experience in Specialty Area Code 41 – Customer Service & Tech Support Journeyman
  • Great communications skills, both written and verbal
  • Follow verbal and written instructions and communicate effectively
  • Utilization of Bash, C-Shell and K-Shell Scripting skills, HTML, Web Design desired

Skills For Computer Operator, rd Shift Resume

  • Works effectively under high pressure in a demanding, complex technical environment
  • Effectively document and communicate relevant information to others
  • React quickly, efficiently and effectively to alarms received for supported infrastructure
  • Moderate computer skills and knowledge of software systems required
  • Effectively escalate issues and coordinate support with vendors to resolve problems
  • Demonstrated ability to operate Linux, and Windows

Skills For Computer Operator Senior Resume

  • Advanced time management skill to prioritize workload
  • Advanced oral, written, and interpersonal communication skills
  • Exceptional interpersonal and communication skills (oral and written, American English) are required
  • Provide basic problem solving skills
  • 2) Aptitude to learn proprietary tools and have basic computer skills (Microsoft Office 2007)
  • Contribute to the development of your work practices, skills & capabilities aligned with the
  • Network Monitoring Skills
  • Demonstrates the ability to conduct effective behavioral and technical interviews
  • : Up to one year prior general experience required

Skills For Computer Operator, Lemoore F/A Resume

  • Prior exercise experience
  • Basic customer service and interpersonal skills
  • Skills to access computer files
  • Effectively interact and communicate with peer to Director-level IT professionals
  • Effectively use word processing and spreadsheet programs such as Microsoft Word and Excel

Skills For Turnover Computer Operator Resume

  • Information gathering skills
  • Two to four years proven computer operations experience
  • Proven HP Openview experience
  • Written communication skills to develop processes and procedures
  • Help Desk Skills

List of Typical Responsibilities For a Computer Operator Resume

Responsibilities for senior computer operator resume.

  • Monitoring and controlling all batch processing including scheduling adjustments, jobs failure handling, job restarts and working with support teams to ensure successful completion of batch processing
  • Advanced PC Skill with basic administration skills
  • In-depth knowledge and proven experience in trouble shooting, problem determination, providing rapid service restoration and performing root cause analysis
  • Unix/Linux experience: Ideally this person has had experience working in an enterprise environment for 6 months to a year
  • Systems and peripheral troubleshooting skills
  • Prior mainframe experience
  • Respond quickly to changing tasks and priorities without losing focus on existing tasks
  • Operate and maintain daily eligibility feeds including reviewing and solving errors
  • Operators assist System administrators and programmers in testing and debugging of new systems and programs prior to their becoming production environments

Responsibilities For SCA Computer Operator Resume

  • An understanding and previous experience of using a call logging system
  • 1) experience as a computer operator doing scheduling and monitoring
  • Generate reports required. Assist in verifying the validity and clarity of computer reports and other output before releasing it from IGT Operations
  • Experience teaching/training team members in ULLS-A (E) operations
  • Skilled in troubleshooting end user problems, including software and hardware
  • Experience with supporting client operating systems and software alongside client-server applications
  • Experience using help-desk ticketing system i.e. ServiceNow, etc
  • Experience in Card Processing or the banking industry
  • Experience with Reporting Tools (ex. Remedy Smart Reporting)

Responsibilities For Computer Operator, Associate Resume

  • Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations
  • Monitoring experience to include monitoring the batch execution
  • Someone with experience using Service Manager as a ticketing system
  • Experience working with infrastructure monitoring tool set (i.e.CA product suite)
  • 2)experience with failed schedules and using a ticketing system (preferable BMC Footprint
  • Experience reading and interpreting joblogs to identify specifics around job failures
  • Maintains good communication with staff operating the sorter and printer
  • Good understanding of the OSI model used in WAN/LAN administration

Responsibilities For Computer Operator Trainee Resume

  • Experience with drawing packages such as Visio, or AutoCAD
  • Two years working experience in Mainframe or Distributed operation platforms.
  • Very good working knowledge of MS Office to include Word, PowerPoint, Excel, and Project
  • Experience providing end-user desktop support
  • Experience supporting standard applications i.e. MS Office, Adobe, Flash, etc
  • System Administrator experience supporting the NTCSS servers and applications (RSUPPLY/NALCOMIS/OOMA)

Responsibilities For Computer Operator, nd Shift, IT Resume

  • Experience in a ticketing system example - ServiceNow
  • Experience with Ticketing System (ex. Remedy)
  • Experience using computer systems via Terminal Emulation Products (ex. Reflection, Rumba) or browsers
  • Experience with developing SQL Database queries
  • Data processing experience with emphasis on Computer Operations
  • Experience working with Microsoft Office Suite – 2016/Office 365

Responsibilities For Lead Computer Operator Resume

  • A basic understanding of ITIL and experience with any industry standard IT Service Management incident management system required
  • Experience with Discrepancy/Problem Reporting management
  • Experience with Control-M Scheduling package and its components
  • Entry level to (3) three to (6) six months related experience and/or training
  • Experience in a service desk, call center, customer service, or gaming environment

Responsibilities For Computer Operator, rd Shift Resume

  • Experience managing a que
  • Experience with mobile computing
  • When requested, participate in testing of new technology prior to release
  • Data console monitoring experience required
  • Two years working experience in Mainframe or Distributed operation platforms

Responsibilities For Computer Operator Senior Resume

  • Experience in an Information Technology role supporting Data Center Operations
  • Experience in a fast paced batch processing environment
  • Recent experience working the overnight shift
  • Experience with automated batch scheduling software
  • Strong sense in physical and logical access control and understanding of a vitality
  • Strong sense in handling of personal data
  • Experience working within a Data Center

Responsibilities For Computer Operator, Lemoore F/A Resume

  • Experienced with monitoring system and backup procedures
  • Experience with an enterprise scale job scheduling package with preference to Control-M suite of products
  • Reconcile multiple transactions received from internal/external source(s) prior to loading them into the respective systems each night
  • Experience in making changes to JCL as needed/instructed by Program Manager
  • Batch monitoring experience in java/j2ee platform with oracle and sql database

Responsibilities For Turnover Computer Operator Resume

  • Batch monitoring experience in unix/linux/windows platform with oracle and sql database
  • Batch scheduling experience – 2 or more years
  • Experience with performing operation and maintenance of peripherals, including processors, disk drives and printers
  • Operates printers in output area to process production, test reports and checks
  • Air Intercept and Air Combat Systems experience
  • Demonstrate competence through satisfactory, progressive performance as a simulator Flight Simulator Weapons/Tactical Missions Operator
  • Demonstrate a commitment to customer service excellence

Related to Computer Operator Resume Samples

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Computer Operator Resume Samples

The computer operator is responsible for overseeing the computer hardware system of the company. The operator also ensures that the machines are secure and functional, and sets the control system of the computer. A well-drafted Computer Operator Resume emphasizes on duties such as – overseeing and monitoring computer hardware system operations , controlling consoles, setting controls of peripheral device and computers, performing maintenance tasks, monitoring systems, loading files in the database, and ensuring server and network functioning.

Skills expected from a computer operator include – active listening skills, a very good understanding of computer hardware and software applications, understanding the implication of new information, time management skills, ability to detect operating errors, and service-oriented approach. A degree in the field of computer science or computer engineering is commonplace for most of the computer operators.

Computer Operator Resume example

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  • Computer Operator

Computer Operator Resume

Headline : Motivated team player eager to obtain a networking position with a stable and progressive organization which will utilize my skills and offer opportunities for professional growth.

Skills : Configuring Routers. Wan Connection. Routing Access List. Installations Of Windows 2003/XP. Maintainng, Troubleshooting And Reparing Of Network And Desktop Peripheals.

Computer Operator Resume Template

Description :

  • Operate computer systems and associated equipments.
  • Initiate controlled shutdown and restart of server systems.
  • Perform basic network administration task including: password maintenance, active directory, drive mapping, wired/wireless interface configuration, disk imaging, folder creation and rights management.
  • Researching routing audits of system resources and physical inventory of HRSD IT assets to ensure accuracy and accountability.
  • Run production and test jobs as scheduled (Cosbatch), insuring successful completion of all jobs by reviewing the jobs control language (JCL) listing for each process.
  • Responsible for installing UNIX and Windows operating systems.
  • Monitor operating systems, DBMS, and networks.
  • Work closely with system users to ensure proper handling of electronic data files in the billing and payment process.

Night Computer Operator Resume

Summary : Information Systems Technology Professional with proven successes in operating and maintaining mission critical systems. Recognized for developing and implementing procedures that increase the efficiency and effectiveness of network support operations. Optimizes resources to achieve maximum productivity with minimum cost. Team contributor and independent thinker. Provides superior customer service to internal and external clients through frequent and timely communications.

Skills : Unix, MS SQL, Toad, Remedy.

Night Computer Operator Resume Model

  • Maintained overall operation of the Automated Pharmacy Command Center (APCC.) Accurately and promptly resolved performance issues related to supported systems.
  • Utilized VERITAS Net Backup to perform system backups.
  • Scheduled and distributed backup reports to PAC (Pharmacy Automated Controller) monitoring groups.
  • Created custom Structured Query Language (SQL) queries per customer requests and delivered results in a timely manner.
  • Developed and implemented Standard Operating Procedures (SOPs) for Automated Pharmacy Command Center.
  • Performed Operational Qualification (OQ), Performance Qualification (PQ) and Integrated Testing (IT.) Ensured quality assurance goals were achieved by submitting and reviewing customer satisfaction surveys.
  • Conducted daily audits and quality audits.

Computer Operator/Cashier Resume

Headline : Hard-working, entry-level IT, looking to apply my education and experience to a job in the technology field. Areas of proficiency include software maintenance, computer hardware, C++ programming language, Java, and others.

Skills : Computer Operator.

Computer Operator/Cashier Resume Sample

  • Operates computer and peripheral equipment to process data and perform a variety of support functions.
  • Facilitated communications between management, support teams and business users.
  • Ensure and verify the accuracy of all data.
  • Performs first level help desk duties including troubleshooting of issues and access control.
  • Monitors production systems, ATM and network performance tools to report outages and suspected problems.
  • Observe operation of equipment, control panels, error lights, verification printouts, error messages, and faulty output or machine stoppages.
  • Participates in upgrades/installation projects.
  • Created and updated support documents; specifically in HTML format for use in an active support and production role.

IT Computer Operator Resume

Headline : Computer Operator: 03 year experience as a Computer Operator at surgical company DR. Fridges in Sialkot as a Q.A department Store Officer: 01 year's work experience as Store Officer in Emirates Supply Chain Services (Pvt.) Ltd. (Formerly Sharaf Logistics Pakistan (Pvt.) Ltd.)(Unilever Pakistan) BPO (Business Processing Officer) Unilever, Nestle & Mondelez Project for Emirates Supply Chain Services (Pvt.

Skills : Microsoft Office, Data Management, Information Systems, Customer Service Support, Administrative Support, Administrative Support, Marketing, Inventory Management, Sales.

IT Computer Operator  Resume Sample

  • Provided triage help-desk support to computer users.
  • Generated work order and paged technician.
  • Performed daily backup procedures and monitored interface engines.
  • Processed and monitor employee database for computer security clearance; schedule computer system(s) required training; HBOC, EPIC, ESI, IDX, PIXYS/RENLAR, LAWSON.
  • Generated, compiled, and distributed weekly batch patient financial reports for department heads.
  • Generated delinquent accounts report and submitted electronic file to collection agencies.
  • Ordered, distributed, and inventoried employee cell phones, pagers, laptops, and peripheral equipment.

Computer Operator Lead Resume

Summary : Experienced administrative professional with over 8 years experience processing exceptional knowledge of computer operations and public communications. Essential contributor of logistics and data entry of annual trade shows. Determined researcher dedicated to providing accurate and timely answers to clients and peers. Collaborator continually recognized by peers and supervisors as being a responsible, dependable, and motivated team player.

Skills : Microsoft Office, Powerpoint, Speaks French fluently, Russian and Spanish language skills, Customer Service, Mac OS X, Windows.

Computer Operator Lead Resume Format

  • Successfully trained 15 treasurers in the school system on the use of financial software, which enabled them to adequately manage funds in their respective departments.
  • Consistently collaborated with program directors on reconciling federal budgets ensuring required funds available for all upcoming program expenses.
  • Provided federal budget program directors with recommendations on budget transfers providing coverage for shortages and use of carryover funds.
  • Generated monthly reports for senior leadership of all departments and schools for reconciliation for expenses and review accounts in compliance.
  • Actively collaborated with assistant finance officer to reduce downtime of AS400 mainframe and ensure system available for use during working hours for school system employees.
  • Ensuring that school system employees were able to effectively and efficiently complete their work.
  • Attentively generated reports using Query/400, Microsoft Excel, and Microsoft Access for finance department to review department or school accounts, identify issues, and prepare for audits.
  • Successfully installed PFT updates to mainframe AS400 to ensure latest fixes and patches applied to maintain security of mainframe IBM software.

Associate Computer Operator Resume

Objective : Experienced IT professional poised to step into a supervisory or management position, solid academic knowledge and hands-on experience with hardware and software. Strong customer focus and exceptional rapport building skills.

Skills : Vendor relations, Software testing, Analytical and forward thinking, Prioritizing tasks, Results oriented, Personal credibility, Time management, Conflict resolution, Fostering teamwork, Building collaborative relationships.

Associate Computer Operator Resume Example

  • Provided mainframe and personal computer support for hospital administrative and clinical staff.
  • Monitored systems for overuse and errors to proactively resolve problems.
  • Installed hardware, software, and network connections.
  • Troubleshoot and repaired scanners, printers, terminals, PC's and thin clients.
  • Terminated cables and added network connections for new installs of PC's, thin clients, and Pixis machines.
  • Monitored active jobs, line status, output queues, job queues, and remote sites on the AS400.
  • Supported software and hardware, as well as configured new PC's and thin clients.
  • Ensured proper printing of reports, time cards, collection letters, AP and payroll checks, payroll vouchers, and patient statements.

Computer Operator/Customer Service Support Resume

Objective : Computer Operator Sr., Skilled at resolving complex customer service issues in a timely manner. 20+ years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills and extensive IT background. Enjoys troubleshooting to find solutions to technical issues.

Skills : <div>Ability to Use Positive Language, Clear Communication Skills.</div>

Computer Operator/Customer Service Support Resume Example

  • Ensuring the availability of online files during working hours in accordance with established Service Level Agreements (SLA's).
  • Responsible for monitoring all hardware consoles and responding to required messages.
  • Operate all data center equipment, including multiple mainframes and numerous mid-range and LAN servers for Production regions.
  • Monitor access to Data Centers, monitor error reporting software, open and annotate tickets for problems encountered.
  • Responsible for printing reports and requests on multiple Xerox platforms, checking for quality and accuracy of the printed output, and assist in finishing and shipping of specialty products.
  • Responsible for training, evaluating and providing feedback concerning training, and answering questions of staff members.
  • Attend shift turnover meetings, as well as prepare and review the documents needed for these meetings.
  • Responsible for limited supervisory functions in the absence of a shift supervisor.

Computer Operator I Resume

Objective : VIPIN KUMAR Mobile: [] Address: Ho. No-69, Ecotech III, Toy City Distt- G.B Nagar (U.P) To learn and function effectively in an organization and be able to deliver to the bottom line. To constantly upgrade my knowledge, skills & make a difference in whatever I do.

Skills : Microsoft Windows., Microsoft Office.

Computer Operator I Resume Sample

  • Managed timely off-site archiving of comprehensive tape inventory for Distributed Systems, Telecom and Desktop Computing business units.
  • Ensured media security with responsibility for media updates, replacements and destruction.
  • Reconciled all media with offsite storage vendor and in-house reports.
  • Escorted/unloaded media from the storage vendor and tracked every tape for reporting purposes.
  • Assisted engineers with server maintenance and equipment cleanliness.
  • Investigated root cause of failed backups and restores.
  • Escalated all hardware concerns to management.
  • Supported 24/7 turnover process and executed/recorded Management Report information.

Headline : Seeking full time busy office position where my typing and computer skills are utilized. I am currently unemployed.

Skills : Customer Service, Typing 65 WPM, Phone Skills, Computer Skills, Supervisory, Social Media Marketing, Excel, Word, Word Processing, Credit Analysis.

Associate Computer Operator Resume Model

  • Worked in data centers at two locations on rotating shifts.
  • Monitor and respond to AS400 system using monitoring tools such as Net I/Q, HP Openview, and BMC.
  • Executed production batch jobs using multiple scheduling packages such as Tidal, Tandem, and BMC Enterprise and ensure successful execution and completion.
  • Troubleshoot all errors and rerun jobs as needed.
  • Responsible for creating tickets detailing issues, applying severity to ticket, and notifying appropriate group.
  • Daily maintenance and rebooting of servers.
  • Issuing passwords so that an individual with proper clearance could log into a particular application.

Computer Operator Assistant Resume

Summary : To work for a reputable company as a Computer Operator where a strong background in handling troubleshooting procedures and providing technical support to users can be utilized to engender smooth technical operation.

Skills : ISeries Computer Operator.

Computer Operator Assistant Resume Example

  • Monitored and controlled an iSeries system console to process and complete jobs.
  • Manipulated printer spool files and output queues in order to process reports and documents on required print devices or transfer to Nautilus (document imaging and management system).
  • Scheduled Daily activities - Defined, performed and controlled daily Backups.
  • Control Network status through Solarwinds.
  • Participated in the Disaster Recovery and Contingency Test.
  • Provided first-level problem determination (of hardware, software, or job related); created problem tickets through ITSM; corrected problem or escalated to appropriate personnel.
  • Maintained the physical inventory of computer operations supplies in a designated storage area and kept the various operations areas stocked with the supplies necessary for daily production.

Computer Operator Analyst Resume

Summary : Mainframe Computer Operator. Over 25 years solid experience. Will add value to your Company's Operations. Will respond to the needs of your company with a sense of urgency. Will accept multiple job responsibilities and complete tasks in a timely manner. Will anticipate your customer's needs, react respectively, and take the initiative to resolve problems efficiently. Will work independently as well as within a team setting.

Skills : Circuit boards, chips, processors, and peripheral equipment.

Computer Operator Analyst Resume Template

  • Monitoring and testing of new server based systems before placed into full production environment.
  • Perform daily settlement functions including creating settlement files and sending them via FTP for processing.
  • Ensure Settlement files are created and transmitted to processors before daily bank deadlines.
  • Monitor the processing of settlement files for various cruise lines and escalate errors accordingly.
  • Perform steps and coordinate various support personnel during maintenance and upgrade releases.
  • Perform level 1 troubleshooting and open tickets as after hours and overflow helpdesk support.
  • Provide Support for all system processing and ensure the quality and accuracy of processing of data for all Credit Card processing of Visa, MasterCard, Diners Club and JCB using Connect Direct.
  • System monitoring of Microsoft Windows 2000/NT and Unix Servers through Big Brothers and Nagios Network Monitoring software.

Sr. Associate Computer Operator Resume

Objective : A self-starter with ability to quickly learn new skills in a fast paced environment. An organized and resourceful individual, excellent at problem solving. Versatile and collaborative, able to work with internal customers and vendors of all levels.

Skills : Extensive experience with OS/390 and AS/400 mainframe platforms. Experience working with JES and Cobol programming languages. Working knowledge of Windows Word, Outlook, Excel, and Access.

Sr. Associate Computer Operator Resume Template

  • Ensured local and remote data center computing systems and peripherals were operational and available to process work.
  • Completed jobs according to schedule and handled all output according to instructions.
  • Responded to user service requests and trouble calls and provided assistance to users, internal staff, and vendors in the researching, testing, and correcting of all data center problems.
  • Monitored the availability of computing components.
  • Operated magnetic tape and disk equipment, printers, mass storage equipment, and other peripheral equipment used in a computer operation.
  • Handled computer room security/entry Prepared equipment for operation; obtained, loaded and unloaded magnetic tapes, disks, paper and mass storage devices; and monitored machine operations.
  • Operated computers during routine production or conversion runs.
  • Removed and prepared output for distribution, assisted in maintaining required records and performed routine maintenance operations on equipment.

Mainframe Computer Operator Resume

Objective : To work in an organization where I can use my skills and knowledge to deliver value added results as well as further enhance my learning and develop my career in the field of recruiting.

Skills : I Am Highly Skilled In The Use Of Computers Including.

Mainframe Computer Operator Resume Format

  • Responsible for daily and monthly report running and distributing them to management.
  • Responsible for daily backups and operations and making sure the system was running properly.
  • Troubleshot printer and computer problems faced by users and changed out hardware and software as necessary.
  • Answered and evaluated system messages to make sure the system was functioning smoothly.
  • Performed various balancing procedures as backup for Accounting and coordinated with them to fix problems with the balances.
  • Provided technical support for computer users and made sure employees were up to speed on the software.
  • Created reports using DBMS and distributed them to the appropriate person who requested the report.

Summary : Marine Corps Infantry combat veteran who is attending school full time for business management and marketing. Currently looking for a job to excel in to get my foot into the door at a great company. Looking to put the hard work ethic And attention to detail I learned in the marines to become a valuable asset to any team Highlights Multi-Task Management Strategic planning Computer Proficient Experience with power tools Results-oriented Conflict resolution Problem resolution Eye for detail.

Skills : CCNA, A+, Security+, Skills VOIP, SSH, Public-Private.

Computer Operator Resume Example

  • Generated financial reports such as month end, quarterly, payroll and commission reports, upon authorized request using AS400 system.
  • Protected organization's values by respecting all confidential information.
  • Observed and monitored employee's computer usage to ensure company policy was followed.
  • Prioritized and completed daily reports for authorized managers.
  • Responsible for daily backup tapes with extreme care to maintain integrity of all data.
  • Collaborated within department to execute daily job runs.
  • Created and executed test runs for all new company wide system applications.
  • Troubleshoot and analyzed problem runs, system application failures, and errors.

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Computer Operator Resume Sample

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Computer Operator Resume Templates

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Computer Operator Resume Sample 2024

Before writing a Resume sample for Computer Operator, it's important to understand the purpose and function of a Resume. A Resume is a document that summarizes your education, work experience, skills, and achievements. Its goal is to showcase your qualifications and convince potential employers that you are a strong candidate for a job. Here are a few things to know about Computer Operator Resume and Resume writing tips:

Table of Contents

Computer operator resume writing tips, computer operator resume sections, computer operator resume format, computer operator resume headline, computer operator resume summary.

  • Skills to Include in a Computer Operator Resume

How to write experience in Computer Operator Resume

  • Education Section in Computer Operator Resume sample
  • Hobbies/Interests in Computer Operator Resume Sample
  • Computer Operator Resume Review

What about a Computer Operator Cover Letter Sample?

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