• SAP Error Message
  • Message Class WD

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Task '&' has no agent assignment

Message type: E = Error

Message class: WD - Workflow definition

Message number: 287

Message text: Task '&' has no agent assignment

What causes this issue?

Task '&v1&' has no agent assignment.

System Response

At runtime, no work item can be created for this task and the Workflow is stopped.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Related Error Messages

WD286 Enter expression with reference to multi-line element

WD285 Element '&' is appended to multiline element '&'

WD288 Expression '&' has an invalid type or reference

WD289 Multiple line expression not permitted

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2682456 - Workflow is not available in user's inbox

  • The work item is not getting triggered to the correct user
  • No work item available in SBWP/ My Inbox/ UWL
  • Workflow task is not showing up in user's inbox
  • You have set up agent determination on a workflow step with a container expression
  • The expression determined from the workflow container is not passed to the relevant step
  • No agent is determined for a particular step
  • You can see the error "Result of agent resolution does not agree with agents of task" in SWI1
  • Message No. SWF_RUN544
  • Message No. SWF_RUN519
  • SWIA shows 'Workitem error text' error "Error during outbound processing of IDoc packet"

stepagent.jpg

The full error text can be seen below...

step348.jpg

Environment

  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA
  • ABAP PLATFORM - Application Server ABAP

SWF_WORKFLOW, WFMSTD, EVALUATE_AGENT_VIA_EXPESSION, Message No. SWF_RUN519, Message No. SWF_RUN544, triggered, started, My Inbox, SBWP, missing, approver, flow, process, user's, users, users', general task, general forwarding allowed, attributes, task, assign agents, classification, Additional Data, Agent Assignment, Maintain, task has no agent, task tsxxxxxxx has no agent, agent determination for step xxxxx failed, result of agent resolution does not agree with agents of task, agent, expression, &USADMIN&, PFTC , KBA , BC-BMT-WFM-WLC , Worklist Client , Problem

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Message SAP WD287 - Task '&' has no agent assignment

  • DOCUMENTATION

Agent auto assignment using multiple selection criteria

At its simplest, auto assignment involves identifying a set of selection criteria and\n automatically assigning the task to the agent who most closely meets the criteria. You can,\n however, select multiple sets of criteria, including both rating-based and time-based\n criteria.

For more information on how the ratings are calculated, see:

  • Agent auto assignment using location
  • Agent auto assignment using skills
  • Agent auto assignment using time zones
  • Agent auto assignment using schedules
  • Agent auto assignment using priority assignment

Auto assignment is based on the following calculation:

(Criteria_1 rating x Criteria_1 weight) + (Criteria_2 rating x Criteria_2 weight) +\n (Criteria_3 rating x Criteria_3 weight) / Number of criteria types used

  • Number of criteria types used = 1, 2, or 3 depending on the location, skill, and time zone\n settings used.
  • The Auto-selection of agents will consider location of agents \n configuration option is enabled for the application.
  • The Auto-selection of agents requires them to have some of the required\n skills for the task configuration option is enabled for the\n application.
  • The Skills Weight property is set to 10 for the application.
  • The Location Weight property is set to 5 for the\n application.
  • Agents A and B are available to perform a task, and the task requires four specific\n skills.
  • The location of Agent A is 5 miles from the site of the task. Agent A possesses three of\n the four required skills.
  • The location of Agent B is one-quarter mile from the site. Agent B possesses two of the\n required skills.

Auto assignment for the agents uses this calculation:

  • The auto assignment calculation for Agent A is: [(0.7 x 0.5) + (0.75 x 1)]/ 2 =\n 0.55
  • The auto assignment calculation for Agent B is: [(0.9 x 0.5) + (0.5 x 1)]/ 2 =\n 0.475

In this example, Agent A is auto assigned the task.

IMAGES

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COMMENTS

  1. Solved: Agent assignment for task

    You don't need to add those task groups, but you should make it a generic decision task. 1) Go to PFTC, open your copied task in change mode. 2) Select menu item "Additonal data", "Agent assignment", "Maintain". 3) Select the top line in the screen (there is probably only one), the one that has the ID of your task (TS 9nnnnnnn) and press the ...

  2. SAP message WD287 Task '&' has no agent assignment

    Task '&v1&' has no agent assignment. System Response. At runtime, no work item can be created for this task and the Workflow is stopped. How to fix this error? To ensure that the modeled Workflow can be processed without errors, at least one agent must be assigned to task '&v1&'.

  3. Maintenance of Agent Assignment

    To process the basic properties of a task, choose Additional Data Classification Change in task maintenance. To assign a task you have defined to its possible agents or process its basic properties, choose Additional Data Agent Assignment Maintain and select the task. Select Attributes... to define the basic properties of the task.

  4. Agent Assignment Missing

    We have used a rule for agent assignment and we have also maintained General task: can be edited by all users. We have implemented deadline monitoring for this step. When we moved this workflow to QA, agent assignment (General task: can be edited by all users) was not transported. Now when we executed the workflow, agent was not determined, but ...

  5. workitem is received by some users but no agents in WF log

    This task has an agent assignment in "General Task" and uses the RULE 00900010 with the "Terminate if Rule Resolution Without Result" not ticked. This Rule is for purchasing Org and has a category of "Agent Determination: Organization Data". When i simulate this rule in PFAC, no agent is retreived. In the WF logs, no agents are shown even if i ...

  6. SAP Message 287 Class WD

    Task ' v1 ' has no agent assignment. System Response. At runtime, no work item can be created for this task and the Workflow is stopped. How to fix the issue? To ensure that the modeled Workflow can be processed without errors, at least one agent must be assigned to task ' v1 '.

  7. SAP Library

    You only have to assign possible agents to a multistep task if the workflow is to be started directly by users. If the workflow is only to be started by events, do not assign any possible agents to the multistep task. Task groups. If you assign possible agents to a task group, this assignment in passed on to all tasks contained in the task ...

  8. Solved: Agent Assignment in Workflow

    Along with workflow agent assignment U have to assign agent for each and every tasks which are dialog tasks.Double click on the step and then click on Agent Assignment button and assign agent. This will solve Ur problem. Dialog tasks mean the tasks whhich are responsible for sending a workitem. Show replies.

  9. SAP Message WD287

    Task '&v1&' has no agent assignment. System Response At runtime, no work item can be created for this task and the Workflowis stopped. Procedure To ensure that the modeled Workflow can be processed without errors, atleast one agent must be assigned to task '&v1&'.

  10. 3252802

    While trying to create an agent assignment for a task, message "General task: can be edited by all users" is display. Due to the message, the agent assignment cannot be created. Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. Read more...

  11. 2682456

    Symptom. The work item is not getting triggered to the correct user. No work item available in SBWP/ My Inbox/ UWL. Workflow task is not showing up in user's inbox. You have set up agent determination on a workflow step with a container expression. The expression determined from the workflow container is not passed to the relevant step.

  12. Solved: Workflow User Decision Task

    The Standard Task is declared as a "General Task". In SWIA (Test Client), I went to Workflow log for and when I click on Agent it gives a message - " No agents found for this task" . I also tried using Transaction - RE_RHMOVE30 to capture the agent assignment in a Customizing Transport Request in Development Client and imported the changes in ...

  13. Rule in workflow task not assigning agent

    Rule in workflow task not assigning agent. 422 Views. Follow. RSS Feed. All, I have created a rule to determinate the agent for a task. I have assigned it to a function to be executed, The function module has the correct input parameters. and before implementig the logic that determines the agent, I have assigned it to my user as shown below.

  14. Message SAP WD287

    Task '&v1&' has no agent assignment. System Response At runtime, no work item can be created for this task and the Workflowis stopped. Procedure To ensure that the modeled Workflow can be processed without errors, atleast one agent must be assigned to task '&v1&'.

  15. Executing Workflows with Ad Hoc Agent Assignment

    Open the workflow outbox in your Business Workplace. Select the workflow for which you want to change the ad hoc agent assignment. Select to change the agent assignment. This displays the dialog box Ad hoc change of workflow agents. If a step has already been completed, the actual agent is displayed. For steps that have not yet been completed ...

  16. Task fails because of no user assignment

    Now I get the warning that the task has no assignment to a user: So I tried to change the task to "General" by changing it in the maintain agent assignment: The problem is, I don´t need an agent assignment because of my Value. But when I put the task to "General" I got the failure SWF_RUN 611 because of that task (seen in SWI1).

  17. Agent assignment in workflows

    to assign agent to a particular workflow template.. follow these steps:-PFTC -> select WF template -> enter WF ID -> click change -> Additional Data on the Top ->Agent Assignment -> Maintain.. U can check about Agent assignment further on SAPtechnical.com -> tutorails -> business Workflow. Let me know if you still have any doubts. Regards, Kanika

  18. Maintenance of Agent Assignment

    To mark this page as a favorite, you need to log in with your SAP ID. If you do not have an SAP ID, you can create one for free from the login page.

  19. Agent auto assignment using multiple selection criteria

    At its simplest, auto assignment involves identifying a set of selection criteria and automatically assigning the task to the agent who most closely meets the criteria. You can, however, select multiple ... auto assignment involves identifying a set of selection criteria and automatically assigning the task to the agent who most closely meets ...