writing a good essay question

Essay Exams

What this handout is about.

At some time in your undergraduate career, you’re going to have to write an essay exam. This thought can inspire a fair amount of fear: we struggle enough with essays when they aren’t timed events based on unknown questions. The goal of this handout is to give you some easy and effective strategies that will help you take control of the situation and do your best.

Why do instructors give essay exams?

Essay exams are a useful tool for finding out if you can sort through a large body of information, figure out what is important, and explain why it is important. Essay exams challenge you to come up with key course ideas and put them in your own words and to use the interpretive or analytical skills you’ve practiced in the course. Instructors want to see whether:

• You understand concepts that provide the basis for the course
• You can use those concepts to interpret specific materials
• You can make connections, see relationships, draw comparisons and contrasts
• You can synthesize diverse information in support of an original assertion
• You can justify your own evaluations based on appropriate criteria
• You can argue your own opinions with convincing evidence
• You can think critically and analytically about a subject

What essay questions require

Exam questions can reach pretty far into the course materials, so you cannot hope to do well on them if you do not keep up with the readings and assignments from the beginning of the course. The most successful essay exam takers are prepared for anything reasonable, and they probably have some intelligent guesses about the content of the exam before they take it. How can you be a prepared exam taker? Try some of the following suggestions during the semester:

• Do the reading as the syllabus dictates; keeping up with the reading while the related concepts are being discussed in class saves you double the effort later.
• Go to lectures (and put away your phone, the newspaper, and that crossword puzzle!).
• Take careful notes that you’ll understand months later. If this is not your strong suit or the conventions for a particular discipline are different from what you are used to, ask your TA or the Learning Center for advice.
• Participate in your discussion sections; this will help you absorb the material better so you don’t have to study as hard.
• Organize small study groups with classmates to explore and review course materials throughout the semester. Others will catch things you might miss even when paying attention. This is not cheating. As long as what you write on the essay is your own work, formulating ideas and sharing notes is okay. In fact, it is a big part of the learning process.
• As an exam approaches, find out what you can about the form it will take. This will help you forecast the questions that will be on the exam, and prepare for them.

These suggestions will save you lots of time and misery later. Remember that you can’t cram weeks of information into a single day or night of study. So why put yourself in that position?

Now let’s focus on studying for the exam. You’ll notice the following suggestions are all based on organizing your study materials into manageable chunks of related material. If you have a plan of attack, you’ll feel more confident and your answers will be more clear. Here are some tips: 

• Don’t just memorize aimlessly; clarify the important issues of the course and use these issues to focus your understanding of specific facts and particular readings.
• Try to organize and prioritize the information into a thematic pattern. Look at what you’ve studied and find a way to put things into related groups. Find the fundamental ideas that have been emphasized throughout the course and organize your notes into broad categories. Think about how different categories relate to each other.
• Find out what you don’t know, but need to know, by making up test questions and trying to answer them. Studying in groups helps as well.

Taking the exam

Read the exam carefully.

• If you are given the entire exam at once and can determine your approach on your own, read the entire exam before you get started.
• Look at how many points each part earns you, and find hints for how long your answers should be.
• Figure out how much time you have and how best to use it. Write down the actual clock time that you expect to take in each section, and stick to it. This will help you avoid spending all your time on only one section. One strategy is to divide the available time according to percentage worth of the question. You don’t want to spend half of your time on something that is only worth one tenth of the total points.
• As you read, make tentative choices of the questions you will answer (if you have a choice). Don’t just answer the first essay question you encounter. Instead, read through all of the options. Jot down really brief ideas for each question before deciding.
• Remember that the easiest-looking question is not always as easy as it looks. Focus your attention on questions for which you can explain your answer most thoroughly, rather than settle on questions where you know the answer but can’t say why.

Analyze the questions

• Decide what you are being asked to do. If you skim the question to find the main “topic” and then rush to grasp any related ideas you can recall, you may become flustered, lose concentration, and even go blank. Try looking closely at what the question is directing you to do, and try to understand the sort of writing that will be required.
• Focus on what you do know about the question, not on what you don’t.
• Look at the active verbs in the assignment—they tell you what you should be doing. We’ve included some of these below, with some suggestions on what they might mean. (For help with this sort of detective work, see the Writing Center handout titled Reading Assignments.)

Information words, such as who, what, when, where, how, and why ask you to demonstrate what you know about the subject. Information words may include:

• define—give the subject’s meaning (according to someone or something). Sometimes you have to give more than one view on the subject’s meaning.
• explain why/how—give reasons why or examples of how something happened.
• illustrate—give descriptive examples of the subject and show how each is connected with the subject.
• summarize—briefly cover the important ideas you learned about the subject.
• trace—outline how something has changed or developed from an earlier time to its current form.
• research—gather material from outside sources about the subject, often with the implication or requirement that you will analyze what you’ve found.

Relation words ask you to demonstrate how things are connected. Relation words may include:

• compare—show how two or more things are similar (and, sometimes, different).
• contrast—show how two or more things are dissimilar.
• apply—use details that you’ve been given to demonstrate how an idea, theory, or concept works in a particular situation.
• cause—show how one event or series of events made something else happen.
• relate—show or describe the connections between things.

Interpretation words ask you to defend ideas of your own about the subject. Don’t see these words as requesting opinion alone (unless the assignment specifically says so), but as requiring opinion that is supported by concrete evidence. Remember examples, principles, definitions, or concepts from class or research and use them in your interpretation. Interpretation words may include:

• prove, justify—give reasons or examples to demonstrate how or why something is the truth.
• evaluate, respond, assess—state your opinion of the subject as good, bad, or some combination of the two, with examples and reasons (you may want to compare your subject to something else).
• support—give reasons or evidence for something you believe (be sure to state clearly what it is that you believe).
• synthesize—put two or more things together that haven’t been put together before; don’t just summarize one and then the other, and say that they are similar or different—you must provide a reason for putting them together (as opposed to compare and contrast—see above).
• analyze—look closely at the components of something to figure out how it works, what it might mean, or why it is important.
• argue—take a side and defend it (with proof) against the other side.

Plan your answers

Think about your time again. How much planning time you should take depends on how much time you have for each question and how many points each question is worth. Here are some general guidelines: 

• For short-answer definitions and identifications, just take a few seconds. Skip over any you don’t recognize fairly quickly, and come back to them when another question jogs your memory.
• For answers that require a paragraph or two, jot down several important ideas or specific examples that help to focus your thoughts.
• For longer answers, you will need to develop a much more definite strategy of organization. You only have time for one draft, so allow a reasonable amount of time—as much as a quarter of the time you’ve allotted for the question—for making notes, determining a thesis, and developing an outline.
• For questions with several parts (different requests or directions, a sequence of questions), make a list of the parts so that you do not miss or minimize one part. One way to be sure you answer them all is to number them in the question and in your outline.
• You may have to try two or three outlines or clusters before you hit on a workable plan. But be realistic—you want a plan you can develop within the limited time allotted for your answer. Your outline will have to be selective—not everything you know, but what you know that you can state clearly and keep to the point in the time available.

Again, focus on what you do know about the question, not on what you don’t.

Writing your answers

As with planning, your strategy for writing depends on the length of your answer:

• For short identifications and definitions, it is usually best to start with a general identifying statement and then move on to describe specific applications or explanations. Two sentences will almost always suffice, but make sure they are complete sentences. Find out whether the instructor wants definition alone, or definition and significance. Why is the identification term or object important?
• For longer answers, begin by stating your forecasting statement or thesis clearly and explicitly. Strive for focus, simplicity, and clarity. In stating your point and developing your answers, you may want to use important course vocabulary words from the question. For example, if the question is, “How does wisteria function as a representation of memory in Faulkner’s Absalom, Absalom?” you may want to use the words wisteria, representation, memory, and Faulkner) in your thesis statement and answer. Use these important words or concepts throughout the answer.
• If you have devised a promising outline for your answer, then you will be able to forecast your overall plan and its subpoints in your opening sentence. Forecasting impresses readers and has the very practical advantage of making your answer easier to read. Also, if you don’t finish writing, it tells your reader what you would have said if you had finished (and may get you partial points).
• You might want to use briefer paragraphs than you ordinarily do and signal clear relations between paragraphs with transition phrases or sentences.
• As you move ahead with the writing, you may think of new subpoints or ideas to include in the essay. Stop briefly to make a note of these on your original outline. If they are most appropriately inserted in a section you’ve already written, write them neatly in the margin, at the top of the page, or on the last page, with arrows or marks to alert the reader to where they fit in your answer. Be as neat and clear as possible.
• Don’t pad your answer with irrelevancies and repetitions just to fill up space. Within the time available, write a comprehensive, specific answer.
• Watch the clock carefully to ensure that you do not spend too much time on one answer. You must be realistic about the time constraints of an essay exam. If you write one dazzling answer on an exam with three equally-weighted required questions, you earn only 33 points—not enough to pass at most colleges. This may seem unfair, but keep in mind that instructors plan exams to be reasonably comprehensive. They want you to write about the course materials in two or three or more ways, not just one way. Hint: if you finish a half-hour essay in 10 minutes, you may need to develop some of your ideas more fully.
• If you run out of time when you are writing an answer, jot down the remaining main ideas from your outline, just to show that you know the material and with more time could have continued your exposition.
• Double-space to leave room for additions, and strike through errors or changes with one straight line (avoid erasing or scribbling over). Keep things as clean as possible. You never know what will earn you partial credit.
• Write legibly and proofread. Remember that your instructor will likely be reading a large pile of exams. The more difficult they are to read, the more exasperated the instructor might become. Your instructor also cannot give you credit for what they cannot understand. A few minutes of careful proofreading can improve your grade.

Perhaps the most important thing to keep in mind in writing essay exams is that you have a limited amount of time and space in which to get across the knowledge you have acquired and your ability to use it. Essay exams are not the place to be subtle or vague. It’s okay to have an obvious structure, even the five-paragraph essay format you may have been taught in high school. Introduce your main idea, have several paragraphs of support—each with a single point defended by specific examples, and conclude with a restatement of your main point and its significance.

Some physiological tips

Just think—we expect athletes to practice constantly and use everything in their abilities and situations in order to achieve success. Yet, somehow many students are convinced that one day’s worth of studying, no sleep, and some well-placed compliments (“Gee, Dr. So-and-so, I really enjoyed your last lecture”) are good preparation for a test. Essay exams are like any other testing situation in life: you’ll do best if you are prepared for what is expected of you, have practiced doing it before, and have arrived in the best shape to do it. You may not want to believe this, but it’s true: a good night’s sleep and a relaxed mind and body can do as much or more for you as any last-minute cram session. Colleges abound with tales of woe about students who slept through exams because they stayed up all night, wrote an essay on the wrong topic, forgot everything they studied, or freaked out in the exam and hyperventilated. If you are rested, breathing normally, and have brought along some healthy, energy-boosting snacks that you can eat or drink quietly, you are in a much better position to do a good job on the test. You aren’t going to write a good essay on something you figured out at 4 a.m. that morning. If you prepare yourself well throughout the semester, you don’t risk your whole grade on an overloaded, undernourished brain.

If for some reason you get yourself into this situation, take a minute every once in a while during the test to breathe deeply, stretch, and clear your brain. You need to be especially aware of the likelihood of errors, so check your essays thoroughly before you hand them in to make sure they answer the right questions and don’t have big oversights or mistakes (like saying “Hitler” when you really mean “Churchill”).

If you tend to go blank during exams, try studying in the same classroom in which the test will be given. Some research suggests that people attach ideas to their surroundings, so it might jog your memory to see the same things you were looking at while you studied.

Try good luck charms. Bring in something you associate with success or the support of your loved ones, and use it as a psychological boost.

Take all of the time you’ve been allotted. Reread, rework, and rethink your answers if you have extra time at the end, rather than giving up and handing the exam in the minute you’ve written your last sentence. Use every advantage you are given.

Remember that instructors do not want to see you trip up—they want to see you do well. With this in mind, try to relax and just do the best you can. The more you panic, the more mistakes you are liable to make. Put the test in perspective: will you die from a poor performance? Will you lose all of your friends? Will your entire future be destroyed? Remember: it’s just a test.

Works consulted

We consulted these works while writing this handout. This is not a comprehensive list of resources on the handout’s topic, and we encourage you to do your own research to find additional publications. Please do not use this list as a model for the format of your own reference list, as it may not match the citation style you are using. For guidance on formatting citations, please see the UNC Libraries citation tutorial . We revise these tips periodically and welcome feedback.

Axelrod, Rise B., and Charles R. Cooper. 2016. The St. Martin’s Guide to Writing , 11th ed. Boston: Bedford/St Martin’s.

Fowler, Ramsay H., and Jane E. Aaron. 2016. The Little, Brown Handbook , 13th ed. Boston: Pearson.

Gefvert, Constance J. 1988. The Confident Writer: A Norton Handbook , 2nd ed. New York: W.W. Norton and Company.

Kirszner, Laurie G. 1988. Writing: A College Rhetoric , 2nd ed. New York: Holt, Rinehart, and Winston.

Lunsford, Andrea A. 2015. The St. Martin’s Handbook , 8th ed. Boston: Bedford/St Martin’s.

Woodman, Leonara, and Thomas P. Adler. 1988. The Writer’s Choices , 2nd ed. Northbrook, Illinois: Scott Foresman.

You may reproduce it for non-commercial use if you use the entire handout and attribute the source: The Writing Center, University of North Carolina at Chapel Hill

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How to Write Your College Essay: The Ultimate Step-by-Step Guide

Getting ready to start your college essay? Your essay is very important to your application — especially if you’re applying to selective colleges.

Become a stronger writer by reviewing your peers’ essays and get your essay reviewed as well for free.

We have regular livestreams during which we walk you through how to write your college essay and review essays live.

College Essay Basics

Just getting started on college essays? This section will guide you through how you should think about your college essays before you start.

• Why do essays matter in the college application process?
• What is a college application theme and how do you come up with one?
• How to format and structure your college essay

Before you move to the next section, make sure you understand:

How a college essay fits into your application

What a strong essay does for your chances

How to create an application theme

Learn the Types of College Essays

Next, let’s make sure you understand the different types of college essays. You’ll most likely be writing a Common App or Coalition App essay, and you can also be asked to write supplemental essays for each school. Each essay has a prompt asking a specific question. Each of these prompts falls into one of a few different types. Understanding the types will help you better answer the prompt and structure your essay.

• How to Write a Personal Statement That Wows Colleges
• Personal Statement Essay Examples
• How to Write a Stellar Extracurricular Activity Essay
• Extracurricular Essay Examples
• Tips for Writing a Diversity College Essay
• Diversity Essay Examples
• Tips for Writing a Standout Community Service Essay
• How to Write the “Why This Major” Essay
• How to Write a “Why This Major” Essay if You’re Undecided
• How to write the “Why This College” Essay
• How to Research a College to Write the “Why This College” Essay
• Why This College Essay Examples
• How to Write The Overcoming Challenges Essay
• Overcoming Challenges Essay Examples

Identify how each prompt fits into an essay type

What each type of essay is really asking of you

How to write each essay effectively

The Common App essay

Almost every student will write a Common App essay, which is why it’s important you get this right.

• How to Write the Common App Essay
• Successful Common App Essay Examples
• 5 Awesome College Essay Topics + Sample Essays
• 11 Cliché College Essay Topics + How to Fix Them

How to choose which Common App prompts to answer

How to write a successful Common App essay

What to avoid to stand out to admissions officers

Supplemental Essay Guides

Many schools, especially competitive ones, will ask you to write one or more supplemental essays. This allows a school to learn more about you and how you might fit into their culture.

These essays are extremely important in standing out. We’ve written guides for all the top schools. Follow the link below to find your school and read last year’s essay guides to give you a sense of the essay prompts. We’ll update these in August when schools release their prompts.

See last year’s supplemental essay guides to get a sense of the prompts for your schools.

Essay brainstorming and composition

Now that you’re starting to write your essay, let’s dive into the writing process. Below you’ll find our top articles on the craft of writing an amazing college essay.

• Where to Begin? 3 Personal Essay Brainstorming Exercises
• Creating the First Draft of Your College Application Essay
• How to Get the Perfect Hook for Your College Essay
• What If I Don’t Have Anything Interesting To Write About In My College Essay?
• 8 Do’s and Don’t for Crafting Your College Essay
• Stuck on Your College Essay? 8 Tips for Overcoming Writer’s Block

Understand how to write a great hook for your essay

Complete the first drafts of your essay

Editing and polishing your essay

Have a first draft ready? See our top editing tips below. Also, you may want to submit your essay to our free Essay Peer Review to get quick feedback and join a community of other students working on their essays.

• 11 Tips for Proofreading and Editing Your College Essay
• Getting Help with Your College Essay
• 5 DIY Tips for Editing Your College Essay
• How Long Should Your College Essay Be?
• Essential Grammar Rules for Your College Apps
• College Essay Checklist: Are You Ready to Submit?

Proofread and edited your essay.

Had someone else look through your essay — we recommend submitting it for a peer review.

Make sure your essay meets all requirements — consider signing up for a free account to view our per-prompt checklists to help you understand when you’re really ready to submit.

Advanced College Essay Techniques

Let’s take it one step further and see how we can make your college essay really stand out! We recommend reading through these posts when you have a draft to work with.

• 10 Guidelines for Highly Readable College Essays
• How to Use Literary Devices to Enhance Your Essay
• How to Develop a Personalized Metaphor for Your College Applications

• Tips for Reading an Assignment Prompt
• Asking Analytical Questions
• Introductions
• What Do Introductions Across the Disciplines Have in Common?
• Anatomy of a Body Paragraph
• Transitions
• Tips for Organizing Your Essay
• Counterargument
• Conclusions
• Strategies for Essay Writing: Downloadable PDFs
• Brief Guides to Writing in the Disciplines

How to Write the Perfect Essay

06 Feb, 2024 | Blog Articles , English Language Articles , Get the Edge , Humanities Articles , Writing Articles

You can keep adding to this plan, crossing bits out and linking the different bubbles when you spot connections between them. Even though you won’t have time to make a detailed plan under exam conditions, it can be helpful to draft a brief one, including a few key words, so that you don’t panic and go off topic when writing your essay.

If you don’t like the mind map format, there are plenty of others to choose from: you could make a table, a flowchart, or simply a list of bullet points.

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Thanks for signing up, step 2: have a clear structure.

Think about this while you’re planning: your essay is like an argument or a speech. It needs to have a logical structure, with all your points coming together to answer the question.

Start with the basics! It’s best to choose a few major points which will become your main paragraphs. Three main paragraphs is a good number for an exam essay, since you’ll be under time pressure. 

If you agree with the question overall, it can be helpful to organise your points in the following pattern:

• YES (agreement with the question)
• AND (another YES point)
• BUT (disagreement or complication)

If you disagree with the question overall, try:

• AND (another BUT point)

For example, you could structure the Of Mice and Men sample question, “To what extent is Curley’s wife portrayed as a victim in Of Mice and Men ?”, as follows:

• YES (descriptions of her appearance)
• AND (other people’s attitudes towards her)
• BUT (her position as the only woman on the ranch gives her power as she uses her femininity to her advantage)

If you wanted to write a longer essay, you could include additional paragraphs under the YES/AND categories, perhaps discussing the ways in which Curley’s wife reveals her vulnerability and insecurities, and shares her dreams with the other characters. Alternatively, you could also lengthen your essay by including another BUT paragraph about her cruel and manipulative streak.

Of course, this is not necessarily the only right way to answer this essay question – as long as you back up your points with evidence from the text, you can take any standpoint that makes sense.

Step 3: Back up your points with well-analysed quotations

You wouldn’t write a scientific report without including evidence to support your findings, so why should it be any different with an essay? Even though you aren’t strictly required to substantiate every single point you make with a quotation, there’s no harm in trying.

A close reading of your quotations can enrich your appreciation of the question and will be sure to impress examiners. When selecting the best quotations to use in your essay, keep an eye out for specific literary techniques. For example, you could highlight Curley’s wife’s use of a rhetorical question when she says, a”n’ what am I doin’? Standin’ here talking to a bunch of bindle stiffs.” This might look like:

The rhetorical question “an’ what am I doin’?” signifies that Curley’s wife is very insecure; she seems to be questioning her own life choices. Moreover, she does not expect anyone to respond to her question, highlighting her loneliness and isolation on the ranch.

Other literary techniques to look out for include:

• Tricolon – a group of three words or phrases placed close together for emphasis
• Tautology – using different words that mean the same thing: e.g. “frightening” and “terrifying”
• Parallelism – ABAB structure, often signifying movement from one concept to another
• Chiasmus – ABBA structure, drawing attention to a phrase
• Polysyndeton – many conjunctions in a sentence
• Asyndeton – lack of conjunctions, which can speed up the pace of a sentence
• Polyptoton – using the same word in different forms for emphasis: e.g. “done” and “doing”
• Alliteration – repetition of the same sound, including assonance (similar vowel sounds), plosive alliteration (“b”, “d” and “p” sounds) and sibilance (“s” sounds)
• Anaphora – repetition of words, often used to emphasise a particular point

Don’t worry if you can’t locate all of these literary devices in the work you’re analysing. You can also discuss more obvious techniques, like metaphor, simile and onomatopoeia. It’s not a problem if you can’t remember all the long names; it’s far more important to be able to confidently explain the effects of each technique and highlight its relevance to the question.

Step 4: Be creative and original throughout

Anyone can write an essay using the tips above, but the thing that really makes it “perfect” is your own unique take on the topic. If you’ve noticed something intriguing or unusual in your reading, point it out – if you find it interesting, chances are the examiner will too!

Creative writing and essay writing are more closely linked than you might imagine. Keep the idea that you’re writing a speech or argument in mind, and you’re guaranteed to grab your reader’s attention.

It’s important to set out your line of argument in your introduction, introducing your main points and the general direction your essay will take, but don’t forget to keep something back for the conclusion, too. Yes, you need to summarise your main points, but if you’re just repeating the things you said in your introduction, the body of the essay is rendered pointless.

Think of your conclusion as the climax of your speech, the bit everything else has been leading up to, rather than the boring plenary at the end of the interesting stuff.

To return to Of Mice and Men once more, here’s an example of the ideal difference between an introduction and a conclusion:

Introduction

In John Steinbeck’s Of Mice and Men , Curley’s wife is portrayed as an ambiguous character. She could be viewed either as a cruel, seductive temptress or a lonely woman who is a victim of her society’s attitudes. Though she does seem to wield a form of sexual power, it is clear that Curley’s wife is largely a victim. This interpretation is supported by Steinbeck’s description of her appearance, other people’s attitudes, her dreams, and her evident loneliness and insecurity.

Overall, it is clear that Curley’s wife is a victim and is portrayed as such throughout the novel in the descriptions of her appearance, her dreams, other people’s judgemental attitudes, and her loneliness and insecurities. However, a character who was a victim and nothing else would be one-dimensional and Curley’s wife is not. Although she suffers in many ways, she is shown to assert herself through the manipulation of her femininity – a small rebellion against the victimisation she experiences.

Both refer back consistently to the question and summarise the essay’s main points. However, the conclusion adds something new which has been established in the main body of the essay and complicates the simple summary which is found in the introduction.

Hannah is an undergraduate English student at Somerville College, University of Oxford, and has a particular interest in postcolonial literature and the Gothic. She thinks literature is a crucial way of developing empathy and learning about the wider world. When she isn’t writing about 17th-century court masques, she enjoys acting, travelling and creative writing. 

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• 4 Ways to Come Up With a Great Essay Idea

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It starts when you first get a choice of which question you want to answer, which might even first happen in primary school. Part of the challenge is figuring out which question you’d do best at answering; you’re not just regurgitating information any more, but needing to think critically about your own knowledge and abilities. From there, the choices increase. You might be given a choice of three or more essay questions. Or you might get just the one question, but you can choose factors within it – you might be asked, for instance, the extent to which a character in Hamlet lives up to their own moral code – the question is set for you, but you get to choose which character you want to write about. The same might happen for a period in history or a monarch, or an analysis of a case study. And finally you’ll get to the point where you might have a topic list to choose from, but the essay title itself will be entirely up to you.

You may even be offered the chance to do this a little earlier, where you get given a list of essay titles but also told that you can come up with your own if you’d like. Few students bother, and it can be a high-risk strategy – you might come up with a title that is much harder to answer than the ones provided for you – but it can also be a route to crafting a title that is perfect for you. All of the stages in this process – picking a question, picking a focus and, finally, picking a title – can be daunting when you haven’t done them before. In this article, we look at how to come up with essay titles that work for you.

1. Answer the question you want answered

The best way to come up with an idea for an essay is to consider what the question is that you would like to see answered. This can seem like quite a scary way of going about choosing a question, because it implies that the question has gone unanswered – that you’re suddenly going to come up with such an insightful question that no previous scholar in the field has contemplated. If that’s how you’re thinking about this, don’t. You’re not trying to compete with all of the other scholars in your field (at least, we hope not – if you are, you probably shouldn’t need to be reading this article), you’re just trying to do better than your peers, if possible. This method of coming up with an essay title isn’t about pinpointing a question that you want answered because it’s never before been asked.

Instead, it’s about coming up with an essay title that suits your concerns, your interests and your personal reaction to whatever it is that you’re studying. An off-the-shelf essay title might produce a boring answer because you don’t actually care whether or not the Treaty of Versailles was the main cause of the Second World War, or where morality originates (though you may find these things fascinating). But if, for instance, you can’t get through Jane Austen’s Emma without finding yourself infuriated by the title character, and wonder why on earth Austen would have made her heroine so aggravating – these might seem like petty complaints, but you can make an essay out of it. Austen described Emma as “a heroine whom no-one but myself will much like” – if you find Emma desperately dislikeable, you could probably produce quite an interesting essay on whether or not Austen was right in her assessment of the character. You can apply this principle to anything that strikes you as weird, as annoying, as not quite right, and use that instinct as a springboard to explore a topic properly. While you might prefer to react to your studies with a kind of deep, beard-stroking appreciation, the truth is that an awful lot of great academic investigations of various topics are based on someone looking at them and finding that something irritates them, or doesn’t quite seem to fit, and going on to look at that properly and work out why – and you can do the same.

2. Look at the context

If you look at your topic and nothing stands out to you, then it’s time to start making things stand out. The school curriculum actually makes this quite easy, because we seldom study the typical, run-of-the-mill events, people, books, discoveries and so on. We study the notable ones. We look at how a king did things differently to his predecessors, for instance, rather than the points of continuity – unless there was so much continuity as to be notable in its own right.

When your entire curriculum consists of notable things, however, you can end up with a skewed perspective. We focus more on the reign of Henry VIII – which changed life in Britain forever – than the reign of his father, Henry VII, who brought an end to the Wars of the Roses but arguably the act that had the greatest repercussions for us today was that he successfully handed on the throne to his son. If you’ve learned all about Henry VIII but not so much about Henry VII, you’re unlikely to understand quite how significant the changes enacted by Henry VIII were. This is why looking at the context is vital. This is particularly true for subject where you have to assess an artform, whether that’s Art History, Music, English Literature, Theatre Studies or Film Studies. If you only ever look at the canon – the high points of a particular era – you won’t come to understand what it is that made those particular pieces worthy of studying in the first place. For instance, many students will encounter Shakespeare as their sole example of 16th century drama – but that makes it very hard to see why Shakespeare’s work is so remarkable. Take a quick look at almost any of his competitors, though, and you’ll soon see the difference in depth and quality. And that gives you something to write about: what’s different and why it’s different. When you have a question set for you, your teacher is already drawing your attention to what is notable about the topic. They will ask why Hamlet is indecisive, or why Henry VIII decided to break with Rome – the things that, with greater study of the context, naturally strike people as strange. They won’t ask why Shakespeare wrote a play about a prince rather than a commoner, or why Henry VIII chose to take the throne rather than living out a happy life as a leading tennis player. When you don’t have a question written for you, you have to figure out what’s notable or what’s strange on your own, and that’s why context is so useful.

3. Use your third idea

Writing a column shortly after the death of her father, Alan Coren, Victoria Coren Mitchell recalled his advice on how to come up with a good idea. He said that you shouldn’t use the first idea that you have for something, as that’s the one that everyone will come up with. Nor should you use your second idea, as that’s what the cleverer people who do a little bit more thinking will come up with. You should use your third idea, as that’s the one that only you will be able to think of; it will be entirely your own.

This is excellent advice, and applicable in realms far beyond writing, such as choosing Christmas presents. If the options above for coming up with an essay title haven’t worked for you, try thinking of whatever ideas you can – even if they seem painfully obvious – and eventually you will work through all the ones that other people will think of, and get to something that will be your own to succeed at in your own way. Alan Coren’s description of the advantages of the “third idea” strategy focuses on originality, but that’s not its only advantage. Coming up with an idea that’s yours alone means coming up with an idea that will be right and suited to your thoughts and skills. Your first and second ideas will be based heavily in what you’ve been taught, which is a good base to work from but that might not reflect your interests entirely. Your third idea – hopefully – will come from your own ideas, even if you haven’t quite got a handle on what those ideas are yet. The third idea is also about letting yourself think a little more out of the box. Once you’ve got two nice, safe ideas down on paper, you should be in a position to think of something a bit less conventional. When you’re at school, your teacher might be marking your essay alongside those of twenty other people (or more if they have several classes). An unconventional approach will be a welcome relief among lots of identikit essays, and many teachers will prefer an essay that is interesting, takes risks and doesn’t get everything right over one that is technically perfect but comparatively dull.

4. Use unconventional brainstorming techniques

If all else fails, there are lots of brainstorming techniques available to come up with ideas for just about anything, and one of them might work for your essay. For instance, you could try: Writing down as many bad ideas as you can. This counter-intuitive brainstorming technique helps perfectionists by taking the pressure off. What would be a really terrible essay idea that would make your teacher angry with you for writing it? If you’re stuck in a loop of “can’t think of anything”, this technique can give your brain a jolt, and you may well find that instead of lots of bad ideas, you keep thinking of good ones.

Writing for a set period of time and not letting yourself stop.   – Give yourself a certain period of time, which could be five minutes, ten minutes, or the duration of a prog-rock classic, and write about the topic for that length of time. Don’t stop to allow yourself to think about it; just write. This might result in garbage along the lines of “Hamlet is very unkind to Ophelia and even more so to Rosencrantz and Guildenstern, and absolutely vile to his mother yet he is trying to be a good person, and Horatio still thinks well of him by the end of the play so clearly he is doing something right”, but keep going and you might find the seed of an idea appearing. This technique is related to the first point – whatever it is that you find yourself drifting towards when you’re forced to just keep writing is probably going to be a good topic to think about further.

Looking at it from someone else’s perspective.  – This technique has a very broad application across problem-solving: you can look at the issue from the perspective of yourself five years ago, or from the perspective of someone from another country, or someone from a hundred years in the past. For an essay, you might want to think about the approach that a friend would take. Seeing something through someone else’s eyes can highlight a fresh approach that you wouldn’t have thought of while you were fixated on writing the best essay that you yourself can write. Take an abstract noun.  – This works best for essays on creative works such as literature or art, but may have application in other fields. Think of an abstract noun – happiness, hope, love, purity, curiosity – and see how it might apply to the thing you’re looking at. Let’s say you’re writing about the Industrial Revolution – think about the role played by hope, or curiosity. You can see how the seeds of an idea can be generated by this approach. How do you come up with great essay ideas? Let us know in the comments! Image credits: Pen and paper , chimp , cat , tree , eureka , stopwatch , lightbulb .

• Academic Skills
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Writing a great essay

This resource covers key considerations when writing an essay.

While reading a student’s essay, markers will ask themselves questions such as:

• Does this essay directly address the set task?
• Does it present a strong, supported position?
• Does it use relevant sources appropriately?
• Is the expression clear, and the style appropriate?
• Is the essay organised coherently? Is there a clear introduction, body and conclusion?

You can use these questions to reflect on your own writing. Here are six top tips to help you address these criteria.

1. Analyse the question

Student essays are responses to specific questions. As an essay must address the question directly, your first step should be to analyse the question. Make sure you know exactly what is being asked of you.

Generally, essay questions contain three component parts:

• Content terms: Key concepts that are specific to the task
• Limiting terms: The scope that the topic focuses on
• Directive terms: What you need to do in relation to the content, e.g. discuss, analyse, define, compare, evaluate.

Look at the following essay question:

Discuss the importance of light in Gothic architecture.

• Content terms: Gothic architecture
• Limiting terms: the importance of light. If you discussed some other feature of Gothic architecture, for example spires or arches, you would be deviating from what is required. This essay question is limited to a discussion of light. Likewise, it asks you to write about the importance of light – not, for example, to discuss how light enters Gothic churches.
• Directive term: discuss. This term asks you to take a broad approach to the variety of ways in which light may be important for Gothic architecture. You should introduce and consider different ideas and opinions that you have met in academic literature on this topic, citing them appropriately .

For a more complex question, you can highlight the key words and break it down into a series of sub-questions to make sure you answer all parts of the task. Consider the following question (from Arts):

To what extent can the American Revolution be understood as a revolution ‘from below’? Why did working people become involved and with what aims in mind?

The key words here are American Revolution and revolution ‘from below’. This is a view that you would need to respond to in this essay. This response must focus on the aims and motivations of working people in the revolution, as stated in the second question.

2. Define your argument

As you plan and prepare to write the essay, you must consider what your argument is going to be. This means taking an informed position or point of view on the topic presented in the question, then defining and presenting a specific argument.

Consider these two argument statements:

The architectural use of light in Gothic cathedrals physically embodied the significance of light in medieval theology.

In the Gothic cathedral of Cologne, light served to accentuate the authority and ritual centrality of the priest.

Statements like these define an essay’s argument. They give coherence by providing an overarching theme and position towards which the entire essay is directed.

3. Use evidence, reasoning and scholarship

To convince your audience of your argument, you must use evidence and reasoning, which involves referring to and evaluating relevant scholarship.

• Evidence provides concrete information to support your claim. It typically consists of specific examples, facts, quotations, statistics and illustrations.
• Reasoning connects the evidence to your argument. Rather than citing evidence like a shopping list, you need to evaluate the evidence and show how it supports your argument.
• Scholarship is used to show how your argument relates to what has been written on the topic (citing specific works). Scholarship can be used as part of your evidence and reasoning to support your argument.

4. Organise a coherent essay

An essay has three basic components - introduction, body and conclusion.

The purpose of an introduction is to introduce your essay. It typically presents information in the following order:

• A general statement about the topic that provides context for your argument
• A thesis statement showing your argument. You can use explicit lead-ins, such as ‘This essay argues that...’
• A ‘road map’ of the essay, telling the reader how it is going to present and develop your argument.

Example introduction

"To what extent can the American Revolution be understood as a revolution ‘from below’? Why did working people become involved and with what aims in mind?"

Introduction*

Historians generally concentrate on the twenty-year period between 1763 and 1783 as the period which constitutes the American Revolution [This sentence sets the general context of the period] . However, when considering the involvement of working people, or people from below, in the revolution it is important to make a distinction between the pre-revolutionary period 1763-1774 and the revolutionary period 1774-1788, marked by the establishment of the continental Congress(1) [This sentence defines the key term from below and gives more context to the argument that follows] . This paper will argue that the nature and aims of the actions of working people are difficult to assess as it changed according to each phase [This is the thesis statement] . The pre-revolutionary period was characterised by opposition to Britain’s authority. During this period the aims and actions of the working people were more conservative as they responded to grievances related to taxes and scarce land, issues which directly affected them. However, examination of activities such as the organisation of crowd action and town meetings, pamphlet writing, formal communications to Britain of American grievances and physical action in the streets, demonstrates that their aims and actions became more revolutionary after 1775 [These sentences give the ‘road map’ or overview of the content of the essay] .

The body of the essay develops and elaborates your argument. It does this by presenting a reasoned case supported by evidence from relevant scholarship. Its shape corresponds to the overview that you provided in your introduction.

The body of your essay should be written in paragraphs. Each body paragraph should develop one main idea that supports your argument. To learn how to structure a paragraph, look at the page developing clarity and focus in academic writing .

Your conclusion should not offer any new material. Your evidence and argumentation should have been made clear to the reader in the body of the essay.

Use the conclusion to briefly restate the main argumentative position and provide a short summary of the themes discussed. In addition, also consider telling your reader:

• What the significance of your findings, or the implications of your conclusion, might be
• Whether there are other factors which need to be looked at, but which were outside the scope of the essay
• How your topic links to the wider context (‘bigger picture’) in your discipline.

Do not simply repeat yourself in this section. A conclusion which merely summarises is repetitive and reduces the impact of your paper.

Example conclusion

Conclusion*.

Although, to a large extent, the working class were mainly those in the forefront of crowd action and they also led the revolts against wealthy plantation farmers, the American Revolution was not a class struggle [This is a statement of the concluding position of the essay]. Working people participated because the issues directly affected them – the threat posed by powerful landowners and the tyranny Britain represented. Whereas the aims and actions of the working classes were more concerned with resistance to British rule during the pre-revolutionary period, they became more revolutionary in nature after 1775 when the tension with Britain escalated [These sentences restate the key argument]. With this shift, a change in ideas occurred. In terms of considering the Revolution as a whole range of activities such as organising riots, communicating to Britain, attendance at town hall meetings and pamphlet writing, a difficulty emerges in that all classes were involved. Therefore, it is impossible to assess the extent to which a single group such as working people contributed to the American Revolution [These sentences give final thoughts on the topic].

5. Write clearly

An essay that makes good, evidence-supported points will only receive a high grade if it is written clearly. Clarity is produced through careful revision and editing, which can turn a good essay into an excellent one.

When you edit your essay, try to view it with fresh eyes – almost as if someone else had written it.

Ask yourself the following questions:

Overall structure

• Have you clearly stated your argument in your introduction?
• Does the actual structure correspond to the ‘road map’ set out in your introduction?
• Have you clearly indicated how your main points support your argument?
• Have you clearly signposted the transitions between each of your main points for your reader?
• Does each paragraph introduce one main idea?
• Does every sentence in the paragraph support that main idea?
• Does each paragraph display relevant evidence and reasoning?
• Does each paragraph logically follow on from the one before it?
• Is each sentence grammatically complete?
• Is the spelling correct?
• Is the link between sentences clear to your readers?
• Have you avoided redundancy and repetition?

See more about editing on our  editing your writing page.

6. Cite sources and evidence

Finally, check your citations to make sure that they are accurate and complete. Some faculties require you to use a specific citation style (e.g. APA) while others may allow you to choose a preferred one. Whatever style you use, you must follow its guidelines correctly and consistently. You can use Recite, the University of Melbourne style guide, to check your citations.

Further resources

• Germov, J. (2011). Get great marks for your essays, reports and presentations (3rd ed.). NSW: Allen and Unwin.
• Using English for Academic Purposes: A guide for students in Higher Education [online]. Retrieved January 2020 from http://www.uefap.com
• Williams, J.M. & Colomb, G. G. (2010) Style: Lessons in clarity and grace. 10th ed. New York: Longman.

* Example introduction and conclusion adapted from a student paper.

Looking for one-on-one advice?

Get tailored advice from an Academic Skills Adviser by booking an Individual appointment, or get quick feedback from one of our Academic Writing Mentors via email through our Writing advice service.

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How to Write a Good Answer to Exam Essay Questions

Last Updated: March 17, 2024 Fact Checked

This article was co-authored by Tristen Bonacci . Tristen Bonacci is a Licensed English Teacher with more than 20 years of experience. Tristen has taught in both the United States and overseas. She specializes in teaching in a secondary education environment and sharing wisdom with others, no matter the environment. Tristen holds a BA in English Literature from The University of Colorado and an MEd from The University of Phoenix. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 644,175 times.

Answering essay questions on an exam can be difficult and stressful, which can make it hard to provide a good answer. However, you can improve your ability to answer essay questions by learning how to understand the questions, form an answer, and stay focused. Developing your ability to give excellent answers on essay exams will take time and effort, but you can learn some good essay question practices and start improving your answers.

Understanding the Question

• Analyze: Explain the what, where, who, when, why, and how. Include pros and cons, strengths and weaknesses, etc.
• Compare: Discuss the similarities and differences between two or more things. Don't forget to explain why the comparison is useful.
• Contrast: Discuss how two or more things are different or distinguish between them. Don't forget to explain why the contrast is useful.
• Define: State what something means, does, achieves, etc.
• Describe: List characteristics or traits of something. You may also need to summarize something, such as an essay prompt that asks "Describe the major events that led to the American Revolution."
• Discuss: This is more analytical. You usually begin by describing something and then present arguments for or against it. You may need to analyze the advantages or disadvantages of your subject.
• Evaluate: Offer the pros and cons, positives and negatives for a subject. You may be asked to evaluate a statement for logical support, or evaluate an argument for weaknesses.
• Explain: Explain why or how something happened, or justify your position on something.
• Prove: Usually reserved for more scientific or objective essays. You may be asked to include evidence and research to build a case for a specific position or set of hypotheses.
• Summarize: Usually, this means to list the major ideas or themes of a subject. It could also ask you to present the main ideas in order to then fully discuss them. Most essay questions will not ask for pure summary without anything else.

• Raise your hand and wait for your teacher to come over to you or approach your teacher’s desk to ask your question. This way you will be less likely to disrupt other test takers.

Forming Your Response

• Take a moment to consider your organization before you start writing your answer. What information should come first, second, third, etc.?
• In many cases, the traditional 5-paragraph essay structure works well. Start with an introductory paragraph, use 3 paragraphs in the body of the article to explain different points, and finish with a concluding paragraph.
• It can also be really helpful to draft a quick outline of your essay before you start writing.

• You may want to make a list of facts and figures that you want to include in your essay answer. That way you can refer to this list as you write your answer.
• It's best to write down all the important key topics or ideas before you get started composing your answer. That way, you can check back to make sure you haven't missed anything.

• For example, imagine that your essay question asks: "Should the FIFA World Cup be awarded to countries with human rights violations? Explain and support your answer."
• You might restate this as "Countries with human rights violations should not be awarded the FIFA World Cup because this rewards a nation's poor treatment of its citizens." This will be the thesis that you support with examples and explanation.

• For example, whether you argue that the FIFA World Cup should or should not be awarded to countries with human rights violations, you will want to address the opposing side's argument. However, it needs to be clear where your essay stands about the matter.
• Often, essay questions end up saying things along the lines of "There are many similarities and differences between X and Y." This does not offer a clear position and can result in a bad grade.

• If you are required to write your answer by hand, then take care to make your writing legible and neat. Some professors may deduct points if they cannot read what you have written.

Staying Calm and Focused

• If you get to a point during the exam where you feel too anxious to focus, put down your pencil (or take your hands off of the keyboard), close your eyes, and take a deep breath. Stretch your arms and imagine that you are somewhere pleasant for a few moments. When you have completed this brief exercise, open up your eyes and resume the exam.

• For example, if the exam period is one hour long and you have to answer three questions in that time frame, then you should plan to spend no more than 20 minutes on each question.
• Look at the weight of the questions, if applicable. For example, if there are five 10-point short-answers and a 50-point essay, plan to spend more time on the essay because it is worth significantly more. Don't get stuck spending so much time on the short-answers that you don't have time to develop a complex essay.

• This strategy is even more important if the exam has multiple essay questions. If you take too much time on the first question, then you may not have enough time to answer the other questions on the exam.

• If you feel like you are straying away from the question, reread the question and review any notes that you made to help guide you. After you get refocused, then continue writing your answer.
• Try to allow yourself enough time to go back and tighten up connections between your points. A few well-placed transitions can really bump up your grade.

Community Q&A

• If you are worried about running out of time, put your watch in front of you where you can see it. Just try not to focus on it too much. Thanks Helpful 0 Not Helpful 0
• If you need more practice, make up your own questions or even look at some practice questions online! Thanks Helpful 0 Not Helpful 0

Tips from our Readers

• Look up relevant quotes if your exam is open notes. Use references from books or class to back up your answers.
• Make sure your sentences flow together and that you don't repeat the same thing twice!

You Might Also Like

• ↑ https://www.linnbenton.edu/student-services/library-tutoring-testing/learning-center/academic-coaching/documents/Strategies%20For%20Answering%20Essay%20Questions.pdf
• ↑ https://www.ius.edu/writing-center/files/answering-essay-questions.pdf
• ↑ https://success.uark.edu/get-help/student-resources/short-answer-essays.php

About This Article

To write a good answer to an exam essay question, read the question carefully to find what it's asking, and follow the instructions for the essay closely. Begin your essay by rephrasing the question into a statement with your answer in the statement. Include supplemental facts and figures if necessary, or do textual analysis from a provided piece to support your argument. Make sure your writing is clear and to the point, and don't include extra information unless it supports your argument. For tips from our academic reviewer on understanding essay questions and dealing with testing nerves, read on! Did this summary help you? Yes No

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College Essays

If you grow up to be a professional writer, everything you write will first go through an editor before being published. This is because the process of writing is really a process of re-writing —of rethinking and reexamining your work, usually with the help of someone else. So what does this mean for your student writing? And in particular, what does it mean for very important, but nonprofessional writing like your college essay? Should you ask your parents to look at your essay? Pay for an essay service?

If you are wondering what kind of help you can, and should, get with your personal statement, you've come to the right place! In this article, I'll talk about what kind of writing help is useful, ethical, and even expected for your college admission essay . I'll also point out who would make a good editor, what the differences between editing and proofreading are, what to expect from a good editor, and how to spot and stay away from a bad one.

Table of Contents

What Kind of Help for Your Essay Can You Get?

What's Good Editing?

What should an editor do for you, what kind of editing should you avoid, proofreading, what's good proofreading, what kind of proofreading should you avoid.

What Do Colleges Think Of You Getting Help With Your Essay?

Who Can/Should Help You?

Advice for editors.

Should You Pay Money For Essay Editing?

The Bottom Line

What's next, what kind of help with your essay can you get.

Rather than talking in general terms about "help," let's first clarify the two different ways that someone else can improve your writing . There is editing, which is the more intensive kind of assistance that you can use throughout the whole process. And then there's proofreading, which is the last step of really polishing your final product.

Let me go into some more detail about editing and proofreading, and then explain how good editors and proofreaders can help you."

Editing is helping the author (in this case, you) go from a rough draft to a finished work . Editing is the process of asking questions about what you're saying, how you're saying it, and how you're organizing your ideas. But not all editing is good editing . In fact, it's very easy for an editor to cross the line from supportive to overbearing and over-involved.

Ability to clarify assignments. A good editor is usually a good writer, and certainly has to be a good reader. For example, in this case, a good editor should make sure you understand the actual essay prompt you're supposed to be answering.

Open-endedness. Good editing is all about asking questions about your ideas and work, but without providing answers. It's about letting you stick to your story and message, and doesn't alter your point of view.

Think of an editor as a great travel guide. It can show you the many different places your trip could take you. It should explain any parts of the trip that could derail your trip or confuse the traveler. But it never dictates your path, never forces you to go somewhere you don't want to go, and never ignores your interests so that the trip no longer seems like it's your own. So what should good editors do?

Help Brainstorm Topics

Sometimes it's easier to bounce thoughts off of someone else. This doesn't mean that your editor gets to come up with ideas, but they can certainly respond to the various topic options you've come up with. This way, you're less likely to write about the most boring of your ideas, or to write about something that isn't actually important to you.

If you're wondering how to come up with options for your editor to consider, check out our guide to brainstorming topics for your college essay .

Help Revise Your Drafts

Here, your editor can't upset the delicate balance of not intervening too much or too little. It's tricky, but a great way to think about it is to remember: editing is about asking questions, not giving answers .

Revision questions should point out:

• Places where more detail or more description would help the reader connect with your essay
• Places where structure and logic don't flow, losing the reader's attention
• Places where there aren't transitions between paragraphs, confusing the reader
• Moments where your narrative or the arguments you're making are unclear

But pointing to potential problems is not the same as actually rewriting—editors let authors fix the problems themselves.

Bad editing is usually very heavy-handed editing. Instead of helping you find your best voice and ideas, a bad editor changes your writing into their own vision.

You may be dealing with a bad editor if they:

• Add material (examples, descriptions) that doesn't come from you
• Use a thesaurus to make your college essay sound "more mature"
• Add meaning or insight to the essay that doesn't come from you
• Tell you what to say and how to say it
• Write sentences, phrases, and paragraphs for you
• Change your voice in the essay so it no longer sounds like it was written by a teenager

Colleges can tell the difference between a 17-year-old's writing and a 50-year-old's writing. Not only that, they have access to your SAT or ACT Writing section, so they can compare your essay to something else you wrote. Writing that's a little more polished is great and expected. But a totally different voice and style will raise questions.

Where's the Line Between Helpful Editing and Unethical Over-Editing?

Sometimes it's hard to tell whether your college essay editor is doing the right thing. Here are some guidelines for staying on the ethical side of the line.

• An editor should say that the opening paragraph is kind of boring, and explain what exactly is making it drag. But it's overstepping for an editor to tell you exactly how to change it.
• An editor should point out where your prose is unclear or vague. But it's completely inappropriate for the editor to rewrite that section of your essay.
• An editor should let you know that a section is light on detail or description. But giving you similes and metaphors to beef up that description is a no-go.

Proofreading (also called copy-editing) is checking for errors in the last draft of a written work. It happens at the end of the process and is meant as the final polishing touch. Proofreading is meticulous and detail-oriented, focusing on small corrections. It sands off all the surface rough spots that could alienate the reader.

Because proofreading is usually concerned with making fixes on the word or sentence level, this is the only process where someone else can actually add to or take away things from your essay . This is because what they are adding or taking away tends to be one or two misplaced letters.

Laser focus. Proofreading is all about the tiny details, so the ability to really concentrate on finding small slip-ups is a must.

Excellent grammar and spelling skills. Proofreaders need to dot every "i" and cross every "t." Good proofreaders should correct spelling, punctuation, capitalization, and grammar. They should put foreign words in italics and surround quotations with quotation marks. They should check that you used the correct college's name, and that you adhered to any formatting requirements (name and date at the top of the page, uniform font and size, uniform spacing).

Limited interference. A proofreader needs to make sure that you followed any word limits. But if cuts need to be made to shorten the essay, that's your job and not the proofreader's.

A bad proofreader either tries to turn into an editor, or just lacks the skills and knowledge necessary to do the job.

Some signs that you're working with a bad proofreader are:

• If they suggest making major changes to the final draft of your essay. Proofreading happens when editing is already finished.
• If they aren't particularly good at spelling, or don't know grammar, or aren't detail-oriented enough to find someone else's small mistakes.
• If they start swapping out your words for fancier-sounding synonyms, or changing the voice and sound of your essay in other ways. A proofreader is there to check for errors, not to take the 17-year-old out of your writing.

What Do Colleges Think of Your Getting Help With Your Essay?

Admissions officers agree: light editing and proofreading are good—even required ! But they also want to make sure you're the one doing the work on your essay. They want essays with stories, voice, and themes that come from you. They want to see work that reflects your actual writing ability, and that focuses on what you find important.

On the Importance of Editing

Get feedback. Have a fresh pair of eyes give you some feedback. Don't allow someone else to rewrite your essay, but do take advantage of others' edits and opinions when they seem helpful. ( Bates College )

Read your essay aloud to someone. Reading the essay out loud offers a chance to hear how your essay sounds outside your head. This exercise reveals flaws in the essay's flow, highlights grammatical errors and helps you ensure that you are communicating the exact message you intended. ( Dickinson College )

On the Value of Proofreading

Share your essays with at least one or two people who know you well—such as a parent, teacher, counselor, or friend—and ask for feedback. Remember that you ultimately have control over your essays, and your essays should retain your own voice, but others may be able to catch mistakes that you missed and help suggest areas to cut if you are over the word limit. ( Yale University )

Proofread and then ask someone else to proofread for you. Although we want substance, we also want to be able to see that you can write a paper for our professors and avoid careless mistakes that would drive them crazy. ( Oberlin College )

On Watching Out for Too Much Outside Influence

Limit the number of people who review your essay. Too much input usually means your voice is lost in the writing style. ( Carleton College )

Ask for input (but not too much). Your parents, friends, guidance counselors, coaches, and teachers are great people to bounce ideas off of for your essay. They know how unique and spectacular you are, and they can help you decide how to articulate it. Keep in mind, however, that a 45-year-old lawyer writes quite differently from an 18-year-old student, so if your dad ends up writing the bulk of your essay, we're probably going to notice. ( Vanderbilt University )

Now let's talk about some potential people to approach for your college essay editing and proofreading needs. It's best to start close to home and slowly expand outward. Not only are your family and friends more invested in your success than strangers, but they also have a better handle on your interests and personality. This knowledge is key for judging whether your essay is expressing your true self.

Parents or Close Relatives

Your family may be full of potentially excellent editors! Parents are deeply committed to your well-being, and family members know you and your life well enough to offer details or incidents that can be included in your essay. On the other hand, the rewriting process necessarily involves criticism, which is sometimes hard to hear from someone very close to you.

A parent or close family member is a great choice for an editor if you can answer "yes" to the following questions. Is your parent or close relative a good writer or reader? Do you have a relationship where editing your essay won't create conflict? Are you able to constructively listen to criticism and suggestion from the parent?

One suggestion for defusing face-to-face discussions is to try working on the essay over email. Send your parent a draft, have them write you back some comments, and then you can pick which of their suggestions you want to use and which to discard.

Teachers or Tutors

A humanities teacher that you have a good relationship with is a great choice. I am purposefully saying humanities, and not just English, because teachers of Philosophy, History, Anthropology, and any other classes where you do a lot of writing, are all used to reviewing student work.

Moreover, any teacher or tutor that has been working with you for some time, knows you very well and can vet the essay to make sure it "sounds like you."

If your teacher or tutor has some experience with what college essays are supposed to be like, ask them to be your editor. If not, then ask whether they have time to proofread your final draft.

Guidance or College Counselor at Your School

The best thing about asking your counselor to edit your work is that this is their job. This means that they have a very good sense of what colleges are looking for in an application essay.

At the same time, school counselors tend to have relationships with admissions officers in many colleges, which again gives them insight into what works and which college is focused on what aspect of the application.

Unfortunately, in many schools the guidance counselor tends to be way overextended. If your ratio is 300 students to 1 college counselor, you're unlikely to get that person's undivided attention and focus. It is still useful to ask them for general advice about your potential topics, but don't expect them to be able to stay with your essay from first draft to final version.

Friends, Siblings, or Classmates

Although they most likely don't have much experience with what colleges are hoping to see, your peers are excellent sources for checking that your essay is you .

Friends and siblings are perfect for the read-aloud edit. Read your essay to them so they can listen for words and phrases that are stilted, pompous, or phrases that just don't sound like you.

You can even trade essays and give helpful advice on each other's work.

If your editor hasn't worked with college admissions essays very much, no worries! Any astute and attentive reader can still greatly help with your process. But, as in all things, beginners do better with some preparation.

First, your editor should read our advice about how to write a college essay introduction , how to spot and fix a bad college essay , and get a sense of what other students have written by going through some admissions essays that worked .

Then, as they read your essay, they can work through the following series of questions that will help them to guide you.

Introduction Questions

• Is the first sentence a killer opening line? Why or why not?
• Does the introduction hook the reader? Does it have a colorful, detailed, and interesting narrative? Or does it propose a compelling or surprising idea?
• Can you feel the author's voice in the introduction, or is the tone dry, dull, or overly formal? Show the places where the voice comes through.

Essay Body Questions

• Does the essay have a through-line? Is it built around a central argument, thought, idea, or focus? Can you put this idea into your own words?
• How is the essay organized? By logical progression? Chronologically? Do you feel order when you read it, or are there moments where you are confused or lose the thread of the essay?
• Does the essay have both narratives about the author's life and explanations and insight into what these stories reveal about the author's character, personality, goals, or dreams? If not, which is missing?
• Does the essay flow? Are there smooth transitions/clever links between paragraphs? Between the narrative and moments of insight?

Reader Response Questions

• Does the writer's personality come through? Do we know what the speaker cares about? Do we get a sense of "who he or she is"?
• Where did you feel most connected to the essay? Which parts of the essay gave you a "you are there" sensation by invoking your senses? What moments could you picture in your head well?
• Where are the details and examples vague and not specific enough?
• Did you get an "a-ha!" feeling anywhere in the essay? Is there a moment of insight that connected all the dots for you? Is there a good reveal or "twist" anywhere in the essay?
• What are the strengths of this essay? What needs the most improvement?

Should You Pay Money for Essay Editing?

One alternative to asking someone you know to help you with your college essay is the paid editor route. There are two different ways to pay for essay help: a private essay coach or a less personal editing service , like the many proliferating on the internet.

My advice is to think of these options as a last resort rather than your go-to first choice. I'll first go through the reasons why. Then, if you do decide to go with a paid editor, I'll help you decide between a coach and a service.

When to Consider a Paid Editor

In general, I think hiring someone to work on your essay makes a lot of sense if none of the people I discussed above are a possibility for you.

If you can't ask your parents. For example, if your parents aren't good writers, or if English isn't their first language. Or if you think getting your parents to help is going create unnecessary extra conflict in your relationship with them (applying to college is stressful as it is!)

If you can't ask your teacher or tutor. Maybe you don't have a trusted teacher or tutor that has time to look over your essay with focus. Or, for instance, your favorite humanities teacher has very limited experience with college essays and so won't know what admissions officers want to see.

If you can't ask your guidance counselor. This could be because your guidance counselor is way overwhelmed with other students.

If you can't share your essay with those who know you. It might be that your essay is on a very personal topic that you're unwilling to share with parents, teachers, or peers. Just make sure it doesn't fall into one of the bad-idea topics in our article on bad college essays .

If the cost isn't a consideration. Many of these services are quite expensive, and private coaches even more so. If you have finite resources, I'd say that hiring an SAT or ACT tutor (whether it's PrepScholar or someone else) is better way to spend your money . This is because there's no guarantee that a slightly better essay will sufficiently elevate the rest of your application, but a significantly higher SAT score will definitely raise your applicant profile much more.

Should You Hire an Essay Coach?

On the plus side, essay coaches have read dozens or even hundreds of college essays, so they have experience with the format. Also, because you'll be working closely with a specific person, it's more personal than sending your essay to a service, which will know even less about you.

But, on the minus side, you'll still be bouncing ideas off of someone who doesn't know that much about you . In general, if you can adequately get the help from someone you know, there is no advantage to paying someone to help you.

If you do decide to hire a coach, ask your school counselor, or older students that have used the service for recommendations. If you can't afford the coach's fees, ask whether they can work on a sliding scale —many do. And finally, beware those who guarantee admission to your school of choice—essay coaches don't have any special magic that can back up those promises.

Should You Send Your Essay to a Service?

On the plus side, essay editing services provide a similar product to essay coaches, and they cost significantly less . If you have some assurance that you'll be working with a good editor, the lack of face-to-face interaction won't prevent great results.

On the minus side, however, it can be difficult to gauge the quality of the service before working with them . If they are churning through many application essays without getting to know the students they are helping, you could end up with an over-edited essay that sounds just like everyone else's. In the worst case scenario, an unscrupulous service could send you back a plagiarized essay.

Getting recommendations from friends or a school counselor for reputable services is key to avoiding heavy-handed editing that writes essays for you or does too much to change your essay. Including a badly-edited essay like this in your application could cause problems if there are inconsistencies. For example, in interviews it might be clear you didn't write the essay, or the skill of the essay might not be reflected in your schoolwork and test scores.

Should You Buy an Essay Written by Someone Else?

Let me elaborate. There are super sketchy places on the internet where you can simply buy a pre-written essay. Don't do this!

For one thing, you'll be lying on an official, signed document. All college applications make you sign a statement saying something like this:

I certify that all information submitted in the admission process—including the application, the personal essay, any supplements, and any other supporting materials—is my own work, factually true, and honestly presented... I understand that I may be subject to a range of possible disciplinary actions, including admission revocation, expulsion, or revocation of course credit, grades, and degree, should the information I have certified be false. (From the Common Application )

For another thing, if your academic record doesn't match the essay's quality, the admissions officer will start thinking your whole application is riddled with lies.

Admission officers have full access to your writing portion of the SAT or ACT so that they can compare work that was done in proctored conditions with that done at home. They can tell if these were written by different people. Not only that, but there are now a number of search engines that faculty and admission officers can use to see if an essay contains strings of words that have appeared in other essays—you have no guarantee that the essay you bought wasn't also bought by 50 other students.

• You should get college essay help with both editing and proofreading
• A good editor will ask questions about your idea, logic, and structure, and will point out places where clarity is needed
• A good editor will absolutely not answer these questions, give you their own ideas, or write the essay or parts of the essay for you
• A good proofreader will find typos and check your formatting
• All of them agree that getting light editing and proofreading is necessary
• Parents, teachers, guidance or college counselor, and peers or siblings
• If you can't ask any of those, you can pay for college essay help, but watch out for services or coaches who over-edit you work
• Don't buy a pre-written essay! Colleges can tell, and it'll make your whole application sound false.

Ready to start working on your essay? Check out our explanation of the point of the personal essay and the role it plays on your applications and then explore our step-by-step guide to writing a great college essay .

Using the Common Application for your college applications? We have an excellent guide to the Common App essay prompts and useful advice on how to pick the Common App prompt that's right for you . Wondering how other people tackled these prompts? Then work through our roundup of over 130 real college essay examples published by colleges .

Stressed about whether to take the SAT again before submitting your application? Let us help you decide how many times to take this test . If you choose to go for it, we have the ultimate guide to studying for the SAT to give you the ins and outs of the best ways to study.

Anna scored in the 99th percentile on her SATs in high school, and went on to major in English at Princeton and to get her doctorate in English Literature at Columbia. She is passionate about improving student access to higher education.

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Are You Asking the Right Questions?

A conversation with IMD Business School’s Arnaud Chevallier on simple changes to improve your decision-making.

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Few leaders have been trained to ask great questions. That might explain why they tend to be good at certain kinds of questions, and less effective at other kinds. Unfortunately, that hurts their ability to pursue strategic priorities. Arnaud Chevallier, strategy professor at IMD Business School, explains how leaders can break out of that rut and systematically ask five kinds of questions: investigative, speculative, productive, interpretive, and subjective. He shares real-life examples of how asking the right sort of question at a key time can unlock value and propel your organization. With his IMD colleagues Frédéric Dalsace and Jean-Louis Barsoux, Chevallier wrote the HBR article “ The Art of Asking Smarter Questions .”

CURT NICKISCH: Welcome to the HBR IdeaCast from Harvard Business Review, I’m Curt Nickisch.

The complexity and uncertainty around business today demands a different skill in leaders, namely the ability to ask illuminating questions.

Jensen Huang, the CEO of chip maker NVIDIA has said that over time, his job has become less about giving answers to problems, and more about asking questions; that he wants his team to join that exploration with him. And it’s probably not a coincidence that his company operates at the heart of the artificial intelligence revolution. After all, now that you have the ability to basically talk to a database, it really does come down to the questions you ask of it. By the way, we talked to him on IdeaCast on episode 940, check that out.

But today’s guest says few business professionals are trained in the skill of asking questions. They don’t know the different types of strategic questions, and even when they do hang question marks, they often have blind spots.

Here to explain is Arnaud Chevallier, a professor at IMD Business School, with his colleagues Frederic Dalsace and Jean-Louis Barsoux he wrote the HBR article, The Art of Asking Smarter Questions. Welcome, Arnaud.

ARNAUD CHEVALLIER: Thanks for having me, Curt.

CURT NICKISCH: Why is asking questions, this basic conversational skill, so hard for people?

ARNAUD CHEVALLIER: Well, I think we’ve all heard it, asking more questions helps people make better decisions. But there’s a dark side. Because whenever you’re asking one question, you’re not asking another type of question. And so if you’re under time pressure, you might be probing one side of a problem or decision but not other sides. And if you look at managers compared to other professions, lawyers, physicians, psychologists, they’re trained to ask better questions. Managers, seems like we are supposed to learn on the job.

CURT NICKISCH: And many do learn it and perhaps learn a certain kind of question that seems to work for them for some time. You point out a lot of people don’t understand that there are different types of questions that you can be asking, and they just by their nature tend to ask a certain type of question but avoid other ones just because it doesn’t come naturally to them.

ARNAUD CHEVALLIER: Yeah. That’s what we find speaking with managers and leaders across organizations. I think when you start professionally, you develop your own mix of questions. Maybe you pick up a couple questions that you think are insightful from your boss perhaps. You get to learn and hone that mix and it gets you here but it’s unclear when you get promoted to your next job that what got you here will get you there.

We are trained, we are told, “Ask open-ended questions, ask follow up questions.”

CURT NICKISCH: Yeah, ask why. Ask the five why’s.

ARNAUD CHEVALLIER: The five why’s, absolutely. But what else? You get to the, “Sure, good idea. I should ask why. What else should I ask?” And usually the guidance falls flat. We’ve been speaking with hundreds of executives, trying to understand which questions they ask. We’ve been speaking with very senior people trying to understand what works for them. And out of that we came together with a taxonomy of questions that we believe are useful in making better decisions, in solving complex problems.

CURT NICKISCH: This taxonomy basically divides strategic questions into five types, investigative, speculative, productive, interpretive and subjective. It’s probably smart for us to go through them one by one.

ARNAUD CHEVALLIER: Let’s, because that’s a mouthful, right? Let’s project ourselves into big decisions that you have to make maybe as a manager or maybe as just a person. Perhaps you’re thinking about buying a new house, maybe moving the family. Maybe you’re thinking about acquiring a new firm. Whenever we’re faced with those complex decisions, pretty quickly we want to identify, “Okay, what is it that we want to achieve?”

But we realize we don’t have enough information to achieve it. We need to get into investigative mode by asking ourselves, what’s known? What’s known about the problem? For instance, the five why’s. Or what’s known about the solutions, the potential solutions by asking how may we do this? How may we do that? The first type of question is investigative, helps you probe in depth into the problem or into the solution.

CURT NICKISCH: Some of the questions that can be asked here are what happened? What is and isn’t working? What are the causes of the problem? Those are all examples of investigative questions. Are these questions that are typically asked at the beginning of a process, or can they be used anywhere in problem solving?

ARNAUD CHEVALLIER: Yes. What we’re finding out is it works better actually if we go back and forth. There’s no real segmentation because investigative gets you to a point: you drill deeper into the problem or into the solutions, but going deep is not the only way. You may want to speculate as well. The second type of question is speculative questions, epitomized by what if? Speculative questions are here to help you foster innovation by challenging the implicit and the explicit assumptions for the problem.

CURT NICKISCH: What if is really good. Examples of this are also what other scenarios might exist? Could we do this differently? That’s a way of just asking a simple question, but trying to open up a brand new avenue of thinking or problem solving.

ARNAUD CHEVALLIER: Exactly. And by doing this, you’re really expanding the space in which you operate. Investigative, you go deep. And speculative, you go wide, and you’re stretching a little bit the universe of possibilities.

CURT NICKISCH: Now, productive is the next type. Tell us about that.

ARNAUD CHEVALLIER: Yeah. Investigative, you go deep. Speculative, you go wide. If you’re a professor, that’s all you have to do. You can spend years and years on your problem but if you actually have a real job, chances are you’re asked to have some results, right? So productive is the now what questions. You’re adjusting the pace of the effort, deciding whether you know enough to move forward right away or perhaps deciding that you need to slow down a little bit before you make those decisions, to give you a chance to get even more insight into your problem.

CURT NICKISCH: Examples here that you list in your article are things like, do we have the resources to move ahead? Do we know enough to proceed? Are we ready to decide? Very tactical and the sorts of questions that bring everybody back to the realization of what needs to happen.

ARNAUD CHEVALLIER: That’s right. How are we doing across compared to project plan and should we accelerate or should we slow down?

CURT NICKISCH: I can definitely see certain types of managers would be really good at this. There are roles sometimes that are very operational or process oriented, and you almost have a traffic police officer managing a process, yeah. Interpretive was the next type.

ARNAUD CHEVALLIER: Investigative, what’s known. Speculative, what if? Productive, now what? All these gets me some information about my decision, about my problem. But information is one thing, but it’s not quite wisdom. The fourth type, the interpretative questions, the “so what” helps us convert that information into insight.

CURT NICKISCH: Examples here are questions like how does this fit with that goal? What are we trying to achieve – that really gets at so what? What did we learn from this new information? This seems very helpful at a transition point where you’ve … I don’t know, you’ve gotten customer data back or you have new information to process.

ARNAUD CHEVALLIER: I love how you phrased it because this is also what we’re discovering, the “so what” helps you transition from one type of question to another. So the five why’s, why aren’t we having better revenues? Because our clients are not buying enough of our products. Okay, so what? Maybe then that will help me transition from being investigative, asking why, to perhaps being speculative, thinking about how else we could get our clients to buy our products. It enables you to transition from one type to another.

CURT NICKISCH: Now, the last type of strategic question that you identify in your taxonomy is subjective, which was really interesting to me because it wasn’t one of the sorts of questions I expected to jump out in a strategy framework. Tell us a little bit more about subjective questions.

ARNAUD CHEVALLIER: Maybe it’s helpful to explain how we got to the first four types. We were very happy when we got there, we figured it was really clicking and then we had the catchy way of thinking about it. It’s four types but there are really three main ones, like the three Musketeers, that sort of thing. We thought we were done and then we started interviewing top leaders, people in charge of billion-dollar operations. And there was something else, and maybe this is best exemplified by this wonderful little cartoon by Jack Ziegler in the New Yorker a few years ago, where you see a little fish happily swimming around minding its own business, not realizing that right behind it there’s a huge fish about to eat it alive. And the small one is called agenda, and the big one is called hidden agenda. The last type of questions, subjective questions, are just realizing that we’re dealing with people. People have emotions, they have political agendas, and if we don’t embrace this we might just miss entirely what the problem is actually all about.

CURT NICKISCH: Examples of these questions are how do you really feel about this decision? Have we consulted the right people? Those are all things that do get at those emotions and just the real impact of business decisions.

ARNAUD CHEVALLIER: Right on. I remember specifically we were interviewing the CEO of a major airplane manufacturer. And brilliant fellow, mid 40s, everything … Former engineer, I think. We were expecting him to be very investigative. Nothing against engineers, I’m one myself. But turns out that he was saying after every big meeting he would sit down and reflect on was there a difference between what was said, what was heard, and what was meant? To him, what really mattered was that human component in the meeting.

CURT NICKISCH: Now that we have these five types, let’s go through some of the advice that you have in your article. Number one, is you really want people to understand what questions they tend to ask or what their own interrogatory typology is. Talk more about that.

ARNAUD CHEVALLIER: I think it’s fair to say that we all develop our question mix, the questions that have served us well, that we believe will serve us well in the future. I remember for example, interviewing the COO of a major car company. And he’s telling us how on Monday morning he meets his team and he’s asking them, “How was your weekend?”

But he also made it very clear that when he’s asking how was your weekend, he doesn’t want to hear about little Timmy’s baseball game, he wants to know whether we shipped on time, if there’s any issues with the manufacturers. In other words, he is in full productive mode. And that makes a lot of sense. Again, he’s a COO. His job is to get things moving. But we can also imagine that he’s doing such a good job at the COO level that he might be offered the CEO position. And here, if he’s using the same mix that is predominantly into productive, he might not see other areas, he might develop some blind spots.

CURT NICKISCH: And so number one, you can learn to mix it up yourself by understanding your type, basically keeping track of the questions that you ask and making a concerted effort to ask different kinds of questions so that you expand your repertoire. That’s one way to get started.

ARNAUD CHEVALLIER: Maybe another way is also to take the LQM test, the leaders question mix test that we are putting together on the IMD website. It takes five minutes and you’re given two batches of questions, and you tell us which one you prefer. And as a result, we help you identify what your preferred mix is. And back to your point, Curt, my preferred mix is one thing but I shouldn’t be … I need to realize as well that there are other questions, including some that I’m not familiar or comfortable with, and that what matters is not so much my preference, as much as what is needed for the specific decision or specific problem I’m facing.

CURT NICKISCH: So if you’ve assessed your current question style, you start to adjust your repertoire, it’s still a lot to keep track of. When you’re in conversations, it’s easy to remember afterwards, why didn’t I ask that question? While you’re in it, especially if it’s a heated exchange or a very pithy conversation, it’s hard to just do this in real time on the fly, really well.

So what advice do you have for somebody to practically keep track, and expand their repertoire, but also make sure that they’re not missing anything and that they still don’t have blind spots even after they try to expand the zone in that way?

ARNAUD CHEVALLIER: I think you’re describing situations that we see often with executives. And one way of doing this is by taking the LQM, the leader question mix assessment, you also get a list of questions. And you can take that list with you, especially if there are some types of questions you realize you don’t ask very naturally. You can also pick a couple of those ahead of the meeting, making a mental or written note to ask those questions over there and see what happens with those.

CURT NICKISCH: Does this work at all levels of the organization or are we really talking about leaders asking strategic questions?

ARNAUD CHEVALLIER: We’ve applied it at all levels, absolutely, and in fact what we’ve found is in teams it works even better, realizing first that we have different mixes and then identifying, so what? Being interpretive: what are we going to do with the fact that you and I, Curt, have different mixes? If I’m terrible at one type, for instance speculative, maybe I need to rely on my teammates who are better there. Or at the very least, learn to recognize the value of speculative questions, at least in some settings, not shutting down the door the moment I hear a speculative question.

CURT NICKISCH: And one point you make in the article too is that you can find people on your team to help compensate for you if you know that you have certain weaknesses. Let’s talk a little bit about the difficulty of asking questions though in business settings, because when you ask a question, in some ways you’re putting people on the spot. What advice do you have for managers and leaders asking questions in these settings where you can ask penetrating and provocative questions but not make them feel so hard edged?

ARNAUD CHEVALLIER: Yeah. I think, again, you’re putting your finger on it because if you’re the authority figure and you ask, “Why did you do this?” Chances are the person on the receiving end of that is going to feel threatened. There is what we ask and there is how we ask it and how we phrase it. And what we found with those leaders who are particularly good with these subjective kinds of questions is they’re very conscious of the way they ask things. For instance, you might not ask why did you do this, but perhaps what happened?

CURT NICKISCH: Can you give us some examples of where these questions or changing your mix, asking different types of questions, yeah, being more deliberate in your question asking, how that can lead to better business results?

ARNAUD CHEVALLIER: Well, my favorite of course is a Swiss cliche. IMD professors will tell you, of course we’ll bring it back to the Swiss army knife. And your mix really is a Swiss army knife. You should be able not to have just one blade but you have different mixes of questions and you use the mix that best fits whichever situations you’re in.

Take the example of an airline captain who’s about to land at Geneva airport. If I’m in the back of the plane, I do not want the captain to start thinking speculative questions. “Hey, what if I turn this knob here? What if I try to land the plane in a different way?” No, no, no, no. Her job at that time is to land the plane, be productive. You take the time you to decide, no more, no less, and you just get it done. But that same captain maybe a few minutes before might have to deal with an issue, maybe a passenger who had drunk too much alcohol and started to act up, and maybe she needed to on the spot think creatively and perhaps using seat belts to restrain the passenger.

And perhaps even earlier in the day when she first met the first officer who was going to assist her on the flight, she needed to create quickly an environment where they could work well together. She maybe needed to be very subjective in her question mix. We can see how the same person on the same job might have to fundamentally alter her mix just to be effective at all three decision points.

CURT NICKISCH: You also have a lot of good examples in the article of companies that … Or leaders that didn’t ask a certain type of question, and that led to a huge problem.

ARNAUD CHEVALLIER: Mmhmm. Being French, we can make fun of the SNCF who built …

CURT NICKISCH: This is the French rail company.

ARNAUD CHEVALLIER: That’s right. They ordered 15 billions worth of trains and design spec’d them on the assumption that all platforms were some standard size, only to realize that all the platforms, all 1300 of them were actually larger, needed to be respec’d. And I think in hindsight, it’s always easy to make fun and to look at deficiencies in the decision process.

However, we probably can safely assume that engineers on the problem did their utmost to get it done. Really, five question types as a way perhaps of having a checklist, of reducing the chances of having blind spots in our decision process, but realizing that those blind spots can happen even to the best organizations out there, and realizing then that if we’re not mindful about the questions we ask, we might just every now and then fail to check an important question category.

CURT NICKISCH: One question that you suggest asking is, “are we all okay with this?” Which is a powerful question. It also presupposes that you’ve got the psychological safety on the team for everybody to be able to speak up. So, questioning and asking the right questions at the right time still demands an awareness of the culture that you’re asking it in, and how these questions are going to come across, and whether you’ve created the climate for people to be able to give you the powerful answers that you’re asking for.

ARNAUD CHEVALLIER: This is a very good point. And we’ve worked with organizations where there was very little psychological safety, where admitting that anything might be less and perfect might be a big, big issue. And in those settings it’s much more challenging but there are ways of still eliciting the wisdom of the group.

One such way for instance, is to use pre-mortems and to project the organization, say, “Okay, let’s go with this decision. Let’s assume that we are picking option one and we are now three years from today and we realize it’s a total fiasco. It crashed down. What happened?” And that can help people who would probably not ask questions frontally, to put on the table some less than perfect aspects of the decision they’re seeing.

CURT NICKISCH: Yeah, that’s very clever. What could go wrong? What did go wrong with this fiasco? It’s almost like this article is giving advice for how to speak, how to talk. Asking a question, it’s a conversational device. And it might seem too basic to people, why is this important and why is this especially important now?

ARNAUD CHEVALLIER: Well, questions are ways to make better decisions. We’ve all heard it, asking better questions is a way forward. We probably all develop our own mix of questions, those questions that we like, but there might be three issues associated with that. First, how do you know that your mix is a good mix? Second, when you’re asking a question, especially under time pressure, you’re not asking another type of question. There’s a cost of opportunity of asking a specific question. And are you sure that you’re using the best question for the job? And third, maybe you mix got you here but if that means that you’re doing such a good job here, you’re getting promoted, then tomorrow’s universe for you is not the same as yesterday. How do you adapt your question mix to help you be successful in the future?

CURT NICKISCH: And is there anything different about today’s business climate or the oncoming opportunity with artificial intelligence, that amplifies the ability to ask questions?

ARNAUD CHEVALLIER: I think you’re spot-on. GenAI, especially since late 2022, enables you to be a sparring partner or to have a sparring partner in having back and forth. You can indeed have a conversation with the database now, and you can’t have that conversation by proposing answers. You need to be asking questions. Clearly asking more insightful questions might unlock some value you couldn’t otherwise.

CURT NICKISCH: So for a speculative question, what does that look like in a real business setting?

ARNAUD CHEVALLIER: You hear mid managers who are often risk-averse, and then you speak with their boss and the boss is always asking for taking more risk. And you can rationalize it from both sides. Because the boss has a portfolio of a project and if some of those fail, no big deal. But if I’m the manager in charge of a project and I have it fail, then pretty quickly I start thinking that people associate me with failure. And so asking what if, having that conversation between the top team and the manager saying, “What if we didn’t care about failure? What if we were looking for – each of us managers, some of us having some failure? What if we relaxed this constraint or that constraint?” – can help us realize and realign what would be individual objectives with organizational ones.

CURT NICKISCH: Do you remember any good stories from the executives that you talked to where asking some of these subjective, what’s unsaid questions really opened up new opportunities or changed things?

ARNAUD CHEVALLIER: Yeah. And this one really gets to the human dimension. If you ask me next Monday morning how I’m doing, and I reply, fine, fine can be a number of things. Fine can be my dog died yesterday. Or fine, can be life is beautiful. What we found with some of the execs who were really good at going to the essence of it is probing in a caring way to understand the meaning behind the words, what’s kept unsaid, and remembering that you have short post people and you have long post people, some people will say fine as just an introductory but if you give them a little bit more time, they might actually expand and through that unlock a set of information you wouldn’t have had access to.

CURT NICKISCH: Arnaud, I have to ask, you’ve done all this research, I’m curious if you have a favorite question that you never asked before that you’ve come out of this process with that you use in your work and your job.

ARNAUD CHEVALLIER: Putting me on the spot, huh.

CURT NICKISCH: A little bit.

ARNAUD CHEVALLIER: I really fell in love with that difference between what was said, what was heard, and what was meant. I really think this is something I need to be better at and reading the weak signals and understanding what’s behind the words. But whenever I take the test, and I’ve taken it several times, what comes out is I am terrible at productive questions. So maybe, just maybe I need to pay more attention to the pace of my decision making.

CURT NICKISCH: For a manager who’s not a leader yet, hasn’t developed their repertoire per se, what advice would you give to them? What can they do tomorrow to start asking more strategic and stronger questions?

ARNAUD CHEVALLIER: My advice to someone who feels they don’t have yet a mix is, first of all, you probably already have a mix. There’s probably a couple of questions that you’ve seen or heard and they feel very insightful. But maybe you want to do as I do, is I keep track. All the questions I hear on your podcast and elsewhere that I haven’t heard before, I keep a long list and then I categorize them under the five buckets and I have my favorite ones.

CURT NICKISCH: Arnaud, thanks so much for coming on the show and sharing this research with us.

ARNAUD CHEVALLIER: My pleasure, thanks for having me.

CURT NICKISCH: That’s Arnaud Chevallier, a professor at IMD Business School and a co-author of the HBR article, the Art of Asking Smarter Questions.

And we have nearly 1000 episodes plus more podcasts to help you manage your team, your organization and your career. Find them at HBR.org/podcasts or search HBR and Apple Podcasts, Spotify or wherever you listen.

Thanks to our team, senior producer Mary Dooe, associate producer Hannah Bates, audio product manager Ian Fox, and senior production specialist Rob Eckhardt. Thank you for listening to the HBR IdeaCast . We’ll be back with a new episode on Tuesday, I’m Curt Nickisch.

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