resume for developmental service worker

DSW Job Description: All You Need to Know

A career as a developmental services worker can be an excellent option if you have a deep passion for assisting individuals with developmental disabilities and creating a positive impact in their lives. As a developmental services worker, you would be responsible for supporting individuals with intellectual or physical disabilities by providing essential assistance with daily living activities, communication, and community integration.

In this article, we'll cover everything you need to know about this rewarding profession. From the educational requirements and necessary skills to the job responsibilities and potential career paths, we'll provide you with all the information you need to pursue a successful career in this field.

What is a Developmental Services Worker (DSW)?

A Developmental Services Worker (DSW) is a professional who provides support and assistance to individuals with intellectual and developmental disabilities. These professionals play a crucial role in improving the quality of life for their clients by helping them develop essential skills, promoting independence, and facilitating their integration into the community.

DSWs work closely with individuals and their families to create personalized care plans, implement therapeutic interventions, and provide emotional support. They may also assist with daily living activities, such as personal hygiene, meal planning, and medication management. In addition to direct client care, DSWs collaborate with other healthcare professionals to ensure comprehensive care and advocate for the rights and needs of their clients.

Becoming a Developmental Services Worker: Education and Other Qualifications

To become a DSW in Canada, one needs to enroll in an educational program for DSWs, undergo practical training to gain relevant certifications, and follow the standards of practice provided to uphold excellence in the profession.

What Educational Program is Needed to Become a DSW?

The developmental services worker profession is classified in the National Occupation Classification (NOC) under the social and community service workers, with the NOC code of NOC 42201. Typically, professions falling into this category require the completion of a social work, child and youth care, psychology, or other social science or health care-related discipline program at a college or university.

Various universities and colleges in Canada offer a program of study specific to the developmental services sector, which are typically diploma programs that can be completed within two years of studying.

Requirements of these post-secondary institutions for their applicants include holding an Ontario Secondary School Diploma (OSSD) or Mature Student status, among other college eligibility statuses. Some others may require additional requirements regarding their health status (i.e., if they're capable of handling the program's demands), police records check, and field placement eligibility.

Flexibility is also offered by these universities and colleges to their prospective students, as some allow their students to study online or on a part-time basis while working. Here are good post-secondary institutions that offer a developmental services worker program that can equip you with the knowledge and skills to be successful in the profession:

• Algonquin College: The Developmental Services Worker Ontario College Diploma program at Algonquin College is a two-year program that provides a variety of course formats, including face-to-face, hybrid (a mix of classroom and online), and fully online. Students are exposed to all these three learning types, including laboratory work and field placements.
• Cambrian College: The Developmental Services Worker (DSW) program at Cambrian College offers a unique way for students to complete their program and pursue a career in the DSW profession. They provide the students the opportunity to have field placements right at the start of their program. They also offer flexibility on how students can receive their education (either online or on-campus), program mapping which enables the student to complete two diplomas (i.e., another program on top of the DSW program) in three years, fast-tracking for those with community experience, and micro-credential in learning disabilities studies.
• Fanshawe College: The Fanshawe College offers three different programs related to developmental services, which include Developmental Services Worker which you can complete in 60 weeks to earn an Ontario College Diploma, Developmental Services Worker Apprentice (Apprenticeship) which requires a sponsor or employer and can be completed part-time to earn a certificate, and Developmental Services Worker (Accelerated) which you can complete in 48 weeks to earn an Ontario College Diploma.

For more information about the DSW program offered by the post-secondary institutions mentioned above, including their admissions process and program availability, you may visit their website or contact them on their indicated channels where you can reach out.

Scope of the Educational Programs for DSW

The scope of the educational programs for DSWs is vast and covers a wide range of topics. These programs provide students with the necessary knowledge and skills to work with people of all ages who have developmental disabilities and other special needs.

The programs typically have a theoretical component where students learn about relevant courses like human physiology and pharmacology, and a practical component where students gain hours of field experience through first-hand experience with their respective community agencies and school partners.

Students also learn about various developmental conditions and intellectual disabilities such as Autism Spectrum Disorder, Down Syndrome, and Cerebral Palsy. They learn about how these conditions arise, the different approaches to supporting individuals with these conditions, and the best practices for providing care and support for the patients' complex needs.

Certifications Needed to Become a DSW

The DSW profession is yet to be regulated in Canada. As such, you don't need to have a license or professional certification to become a DSW. However, many schools would prefer their students to have certifications and training relevant to a health care profession before they place their students in the field, such as Standard First Aid certification, CPR level C, among others.

Following the Standards of Practice

Despite the lack of a licensing or certifying body, those who practice DSW may opt to be recognized as a professional in this field and to connect with other practitioners by becoming a member of the Ontario Association on Developmental Disabilities .  

This association also laid out the standards of practice that a DSW should follow in executing their daily duties, including the need to engage themselves in continuous learning, maintain integrity and confidentiality, and collect fees in a professional and legal way.

Responsibilities of a Developmental Services Worker

DSWs have many responsibilities when it comes to providing care and support to individuals with developmental disabilities. These responsibilities could include:

• Providing personal care such as bathing, grooming, and toileting.
• Assisting with daily living activities such as meal preparation and housekeeping.
• Supporting individuals with developmental disabilities to participate fully in their communities.
• Implementing behaviour management strategies to reduce challenging behaviours.
• Providing emotional support and counselling to individuals and their families.

Expected Skills of a Developmental Services Worker

DSWs are expected to have a wide range of skills and competencies to be effective in their roles and enable them to significantly bring a positive impact to the lives of people whom they provide their service with. Some of the skills that are important for DSWs to have include:

Empathy is an important skill for a DSW to have because it allows them to understand and connect with their clients on a deeper level. This understanding helps in building trust and rapport, establishing effective communication, and providing appropriate support and care.

Empathy also enables the worker to view situations from the client's perspective, which aids in problem-solving and decision-making. It also helps create a safe and supportive environment where clients feel heard, validated, and respected.

Good Communication Skills

DSW professionals must be able to effectively communicate, as this enables them to establish a rapport with their clients, creating a foundation of trust and understanding. This helps in building a strong therapeutic relationship. Clear communication also ensures that the worker can accurately assess the needs, preferences, and goals of their clients.

Good communication skills also enable the worker to collaborate effectively with other professionals, such as therapists, educators, and healthcare providers, to ensure holistic care and support for the clients.

Active Listening Skills

Active listening is an important skill for a DSW because it allows them to fully understand and address the needs of their clients. Active listening also helps in building trust and rapport with clients, as it shows that their concerns and experiences are valued. This skill enables the worker to provide personalized and effective support, leading to better outcomes for the individuals they serve.

Organizational Skills

Organizational skills are important for a DSW because these skills help ensure smooth and efficient operations. These skills allow workers to effectively manage their time, prioritize tasks, and keep track of important information and documentation. Organizational skills also enable workers to coordinate schedules, resources, and appointments, leading to improved coordination and collaboration within the team and better overall service delivery.

Patience is an important skill for a developmental services worker because individuals with disabilities may progress at different rates and face setbacks. It's crucial for the worker to have endurance and understanding during the clients' journey, and patience allows them to provide the necessary support and encouragement without rushing the process. It also enables the worker to handle challenging situations calmly and with empathy.

Expected Salary for a Developmental Services Worker

On average, the annual salary for a developmental services worker ranges from $35,000 to $55,000. It's important to note, though, that this figure is just an estimate and individual salaries may vary depending on factors such as experience, location, and employer.

If you're seeking a well-remunerated job, the three provinces in Canada where DSW professionals earn the highest wages are the Greater Vancouver Regional District in British Columbia, Yellowknife in Northwest Territories, and Alberta.

Career Paths Associated with Developmental Services

There are several career paths associated with developmental services. DSWs can work in a variety of settings such as group homes, day programs, and community agencies. They can also work in hospitals and long-term care facilities. Here are some career paths you may consider within the field of developmental services:

Life Skills Instructor

A life skills instructor is a professional who supports individuals with developmental disabilities in acquiring and enhancing essential life skills. They work closely with their clients, providing guidance and assistance in areas such as personal hygiene, household chores, social skills, and vocational training.

Working as a life skills instructor provides ample opportunities for professional growth and development. It allows DSWs to apply their knowledge and skills in a practical setting, adapting strategies and techniques to meet the unique needs of their clients. They can further enhance their expertise through ongoing training and certifications, staying up to date with best practices in the field.

Crisis Intervention Worker

A crisis intervention worker is a professional who provides immediate support and assistance to individuals experiencing a crisis or traumatic event. They are trained to assess the situation, offer emotional support, and connect individuals with appropriate resources and services.

Becoming a crisis intervention worker allows DSWs to utilize their skills in a dynamic and fast-paced environment, where quick thinking and problem-solving are essential. They can apply their knowledge of developmental disabilities to effectively understand and address the unique needs of individuals in crisis.

Community Development Worker

A community development worker is a professional who works with individuals and groups within a community to identify and address their needs, promote social change, and enhance the overall well-being of the community. This career path offers opportunities for personal and professional growth, as DSWs engage in continuous learning, gain diverse experiences, and develop a broad skill set.

Group Home Worker

A group home worker is a professional who provides support and care for individuals with developmental disabilities in a residential setting, commonly known as a group home. They assist residents with daily activities, such as personal hygiene, meal preparation, medication management, and recreational activities.

Becoming a group home worker is a good career path for a DSW because it allows them to directly impact the lives of individuals with disabilities and promote their independence and well-being. It provides an opportunity to build meaningful relationships and contribute to the development of life skills for the residents.

Mental Health Worker

A mental health worker is an individual who supports, counsels, and provides services to individuals and families with mental health challenges. It can be a good career path for a DSW because it allows them to expand their skills and work with a different population.

Land Your Ideal DSW Job with Caring Support

Becoming a developmental services worker is a rewarding and fulfilling career path that requires a combination of education, skills, and passion for helping others. Whether you're just starting your journey or looking to advance your career as a DSW, it's important to continue learning and staying updated on industry trends.

At Caring Support, we're committed to providing you with the tools you may use to be successful in your DSW career, including our comprehensive resume builder and our healthcare marketplace equipped with a wide range of healthcare products. Through our platform, you may also connect with your university, professionals in the field who can provide guidance and support, and prospective employers.

Take the next step towards your dream career as a developmental services worker by signing up for free on our platform today.

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Developmental Therapist Resume Samples

A Developmental Therapist provides early childhood education to infants and toddlers who are facing developmental delays in developing their motor skills and language skills. A well-drafted Developmental Therapist Resume indicates the following duties and responsibilities – assessing the child’s development and designs; promoting the child’s development in a variety of areas; providing the family support and information to help the child grow; providing developmental intervention in children and assisting with skills delays and improvements; performing therapy services focusing on play skills, and performing patient evaluations for determining goals and objectives.

The most sought-after skills for the post include the following – the ability to detect and identify the exact developmental issues among children, knowledge of implementing appropriate development plans; and a high level of physical fitness. Often, a minimum of a bachelor’s degree in early childhood education or special education is considered essential for this post.

• Resume Samples
• Developmental Therapist

Developmental Therapist Resume

Objective : A highly organized, detail-oriented, and conscientious self-starter with the ability to prioritize effectively to accomplish multiple tasks; and stay calm under pressure.

Skills : Microsoft Word, Microsoft Excel, Basic Computer , Organization, Planning, Communication , People , Work Well With Children.

Description :

• Evaluated, determined eligibility, and provided treatment services to children, birth to age three in the appropriate setting as determined by the early childhood team; delivers services that will remediate developmental delays and disorders.
• Collaborated with and gives guidance and support to parents' service coordinators, and the larger community.
• Worked with caregivers in a variety of therapeutic models in all the areas of development to which goals have been developed.
• Engaged the child in developmental and learning activities.
• Provided instruction at the child's developmental level.
• Facilitated learning by engaging the child at the child's level while understanding and seeing what interests the child, or utilizes direct teaching techniques, as appropriate.
• Supported and facilitated the acquisition of new academic and social skills/knowledge, and ensures quality delivery of the same.
• Communicated to other team members all relevant information pertaining to the child's learning environment, family events, and other pertinent information that may affect the child's learning.
• Prepared or utilized child-appropriate activities in the developmental therapy environment.

Objective : Interested in pursuing a worthwhile career that helps others and makes a difference in the world. A career with a great environment, co-workers, and a rewarding career are what one hopes to be apart of.

Skills : Microsoft Office, Leadership, Communication, Customer Service, Filing, Inventory.

• Provided therapeutic special instruction services for developmentally delayed infants and toddlers.
• Developed, implemented, and coordinated individual service plans for caseload.
• Coordinated and delegated team meetings.
• Authorized for MA and private billing forms for a child early intervention caseload.
• Acted as liaison between families and social service agencies.
• Acted as an advocate for MH/MR individuals in adult and child intervention caseload.
• Managed a small business.

Headline : Completed MSN-Ed in 2015, have a sincere admiration for educators and a passion to ensure continuing education for healthcare professionals. Objective is to expand knowledge in the nursing field while concentrating on a path toward educating nurses.

Skills : MS Office, Customer Service.

• Helped integrate them into society, regulate their money, and get them involved in activities in the community.
• Helped them socialize with their peers and try to get them out on their own.
• Helped to get them on schedule so they feel more included and noticed.
• Helped them understand boundaries and how to use their words or signs.
• Maintained evidence-based practice in the field.
• Communicated regularly with families to ensure optimal health in students/patients.
• Worked one-on-one with special needs clients.

Objective : Seeking a challenging position that focuses on the assessment and treatment of communication disorders and delays. Experience includes working with children and adults who have developmental, progressive, and neurological impairments, in both inpatient, outpatient, school, early intervention, and home settings.

Skills : LSVT, Vital Stim, And DPNS Certified.

• Implemented early intervention home care programs for children from birth to three years old.
• Corrected receptive language delays by increasing the child's vocabulary, creating structured therapy environments, repeating and reviewing lessons, and providing models for answers to age-appropriate questions.
• Improved expressive language skills by increasing sentence length/MLU, decreasing nonverbal behavior, improving responses to questions, and increasing the variety of semantic meanings used.
• Increased pragmatic ability and attention span by using a turn-taking strategy, increasing eye contact, and providing structured environmental materials.
• Adjusted goals for children who experience seizures, heart spasms, psarithymia patterns, asthma, ear infections, cleft lip, autism, and overall developmental delays.
• Used an individualized therapy approach, including behavioral, naturalistic, and child-centered.
• Familiarized with cultural differences in working with multicultural populations.
• Communication behaviors that are individual to the family's culture are acknowledged and goals were adjusted accordingly.

Summary : Seeks to inform future employers' of my professional background. To show diverse work experience and ability to succeed in different work environments.

Skills : Microsoft Office PowerPoint, Management Skills, Patient Education, Patient Care.

• Taught life skills to mentally and physically disabled children in their homes and at their schools.
• Pass out medications to clients.
• Translated for Spanish-speaking parents.
• Transported clients and developmental therapists too and from the community.
• Experienced working in the office.
• Answered phones, filing, and working on billing.
• Supported Living Assist clients at their home to help them succeed in society.
• Helped them with everyday tasks such as grocery shopping, doctor appointments, preparing meals, etc.
• Monitored the client's safety in their surroundings.

Summary : Seeks to utilize education and training in human development and family studies to improve the psychological, behavioral, and physical wellness of individuals.

Skills : Personal Training, Coaching, Technician Trained.

• Provided in-home developmental therapy services for children (birth-3) with developmental delays.
• Assisted families in developing home programs that fit the needs of their children.
• Provided therapy in the child's natural environment, and enable the child to grow and develop to the best of their capabilities.
• Weekly services are provided in the child's home to encourage daily living skills, and to enable the child to become independent.
• Demonstrated compassion towards the child and their family.
• Showed a commitment to the families, in order to gain a family's trust, and foster a relationship with the child.
• Required an understanding of other people's home life, and an ability to adapt to various living conditions and situations.

Summary : Energetic, professional, creative, adaptable, reliable self-starter with personable and outgoing demeanor. Seeking an opportunity to positively enhance the lives of individuals and co-workers.

Skills : Microsoft Powerpoint, Managing Skills.

• Provided in-home cognitive and social therapy to children under the age of three.
• Delivered speech therapy to a number of clients who were diagnosed with a speech-delay caused by a cognitive disability or learning 2 languages at once.
• Developed strategies to effectively transfer therapy skills to a variant group of individuals.
• Prepared, managed, and executed weekly 1-hour long lessons and 3-month reports for all clients.
• Aid certified Working one on one with children with disabilities Communicating daily with parents in regards to their children.
• Involved the community, center & home.
• Recording data daily, working on living skills, behavior modification, interacting.
• Worked on functional skills Expressive, receptive responses, Apply sensory integration to students that are required.

Objective : Seeks to become an intricate part of a team that will allow continuing using skills as an office manager. Looking for an opportunity to grow both professionally and personally while also helping to grow the business of an employer with excellent organizational, interpersonal, and technical skills.

Skills : Group Exercise, Personal Training, Coaching, Technician Trained, Organized, Leadership, Motivational.

• Maintained accurate records of patient care, condition, progress, and concerns.
• Responded appropriately to the physical, emotional, and developmental needs of patients.
• Assisted patients with oral hygiene, grooming, feeding, and elimination.
• Helped patients move in and out of wheelchairs and automobiles.
• Maintained a clean, healthy, and safe environment.
• Obtained household supplies and ran daily errands.
• Followed safe lifting techniques and individual resident lifting instructions.

Summary : Seeking to utilize extensive background in working with young children and families to ensure the well-being and safety of children in child care settings.

Skills : Microsoft Word, Microsoft Excel, Internet, Computer, Speaking.

• Conducted home visits and on-site sessions with infants/toddlers and their parents through the early intervention program.
• Administered developmental assessments, developed and implemented developmental goals, and completed written reports.
• Planned and lead developmental playgroups for two-year-olds.
• Implemented, planned, and lead toddler-parent interaction playgroup.
• Supervised and trained four college student interns - 3 undergraduates, 1 graduate.
• Assisted students with understanding and completing classroom assignments and activities during the school day.
• Worked with individual students on tasks and goals required by the Individual Education Plan.
• Provided direction and insight on appropriate behaviors and manners.

Objective : Developmental Therapist (DT) will provide clinical services to children, adolescents and families from birth through adulthood.

Skills : Microsoft Office Suite, Romanian Language, German Language.

• Paperwork Driving around the children Taking care of autistic children ages 3-18 Running programs with the children to help better their social interactions and help them become more independent.
• Provided instructions at the child's developmental level.
• Facilitated learning by engaging the child at the child's level while understanding and seeing what interests the child, or utilizes direct teaching techniques.
• Planned daily activities to further enhance implemented programs.
• Devised and performed programs such as fine motor skills and task attention.
• Recorded and compiled data collected.

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Service Worker resume examples for 2024

A service worker resume should highlight a combination of soft skills and technical expertise. According to Gina Giordano , "There are many skills a social worker needs to be effective. These include, but are not limited to, empathy, flexibility, communication skills, team-oriented environment, strong work ethic, collaboration and interpersonal skills." A good resume will also emphasize the ability to administer medication, provide direct care, and work with developmental and intellectual disabilities. Additionally, it's essential to showcase skills in crisis intervention, rehabilitation, and ongoing support.

Service Worker resume example

How to format your service worker resume:.

• Match your resume's job title to the position you're applying for. For service workers, this might be 'Home Health Aide', 'Childcare Worker', or 'Personal Care Assistant'.
• In your work experience, emphasize achievements like facilitating well-being, administering medication, or connecting families to resources. For service workers, quantifiable achievements are especially valuable, such as 'Provided care for 10 elderly clients daily, managing medication and vital signs.'
• Recruiters suggest fitting your resume on one page. Service workers should focus on their most relevant and impressive experiences, aiming for clarity and brevity.

Choose from 10+ customizable service worker resume templates

Choose from a variety of easy-to-use service worker resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your service worker resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Service Worker resume format and sections

1. add contact information to your service worker resume.

Service Worker Resume Contact Information Example # 1

Dhruv Johnson

[email protected] | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

2. Add relevant education to your service worker resume

Your resume's education section should include:

• The name of your school
• The date you graduated ( Month, Year or Year are both appropriate)
• The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

• Academic awards (Dean's List, Latin honors, etc. )
• GPA (if you're a recent graduate and your GPA was 3.5+)
• Extra certifications
• Academic projects (thesis, dissertation, etc. )

Other tips to consider when writing your education section include:

• If you're a recent graduate, you might opt to place your education section above your experience section
• The more work experience you get, the shorter your education section should be
• List your education in reverse chronological order, with your most recent and high-ranking degrees first
• If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Service Worker Education

Service Worker Resume Relevant Education Example # 1

High School Diploma 2003 - 2005

Service Worker Resume Relevant Education Example # 2

Bachelor's Degree In Business 2015 - 2018

Northeastern University Boston, MA

3. Next, create a service worker skills section on your resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

• Include 6-12 skills, in bullet point form
• List mostly hard skills ; soft skills are hard to test
• Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example of skills to include on an service worker resume

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Direct care is the act of identifying people with special needs and offering the necessary care for them.

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Top Skills for a Service Worker

• Customer Service , 20.4%
• Cleanliness , 10.3%
• Patients , 7.2%
• Rehabilitation , 7.0%
• Other Skills , 55.1%

4. List your service worker experience

The most important part of any resume for a service worker is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of service workers" and "Managed a team of 6 service workers over a 9-month project. "

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

• Provided training to direct service professionals to include ProACT and CPR/First Aid.
• Completed monthly progress reports based upon each individual's ISP.
• Completed authorizations for Medicaid billing, Echo billing, and complete updated census reports.
• Worked on goals that was in child's IEP.
• Administered medication in accordance with OPWDD AMAP regulations.
• performed various work as to dusting of office mopping floors.vacuuming, changing trash receptacles.also cleaning carpet shampoo,also cleaning windows.
• Checked in and stocked inventory throughout the facility Kept janitorial closets clean and organized.
• Assisted in testing for the various Life Safety Systems according to NFPA,NEC, and OSHA standards
• Relocated furniture items within facility.
• Worked at Nation Wide Insurance offices under ABM Company.
• Learned CPR and First Aid to tend/administer first response services.
• Administered Medications, Assisted residents with ADL's - Cooked/Served Evening meals
• Provided nursery care for children of church members Communicated and worked closely with families to provide the best care for their children
• Performed SCIP-R, CPR and First Aid as required; intervened and assisted with behavioral issues
• Nominated for best DSP of the year in 2011
• Attended all program staff meetings, treatment reviews, ISPs and other agency meetings as necessary.
• Participated actively as a member of inter-disciplinary program planning team.
• Provided behavioral interventions when necessary following the least restrictive OPWDD approved techniques required by the situation.
• Assisted with ADL's Engaged individuals in community inclusions Assisted with money management goals Wrote case notes and recorded goal outcomes
• Provided clients with communication assistance, typing their correspondence or obtaining information for them.

5. Highlight service worker certifications on your resume

Specific service worker certifications can be a powerful tool to show employers you've developed the appropriate skills.

If you have any of these certifications, make sure to put them on your service worker resume:

• Certified Nurse Assistant (CNA)
• Certified Medical Administrative Assistant (CMAA)
• OSHA Safety Certificate
• Certified Clinical Medical Assistant (NHA)
• First Aid, CPR and AED Instructor
• Dental Assistant (RDA)
• Nationally Certified Medical Office Assistant (NCMOA)
• Certified Medical Office Manager (CMOM)
• Patient Care Technician
• Certified Food Manager (CFM)

6. Finally, add an service worker resume summary or objective statement

A resume summary statement consists of 1-3 sentences at the top of your service worker resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to emphasize skills and experiences that feature in the job description.

And if you're looking for a Service Worker job, here are five employers hiring now:

• Health Resources and Services Administration Jobs (52)
• State of Connecticut Jobs (60)
• We Care Jobs (38)
• State of Georgia: Teachers Retirement System of Georgia Jobs (30)
• CSX Jobs (80)

Common service worker resume skills

• Customer Service
• Cleanliness
• Rehabilitation
• Excellent Interpersonal
• Crisis Intervention
• Food Preparation
• Direct Care
• Social Work
• Home Health
• Medication Administration
• Developmental Disabilities
• Intellectual Disabilities
• Ongoing Support
• Mental Health
• Child Abuse
• Social Services
• Community Resources
• Patient Care
• Financial Assistance
• Substance Abuse
• Patient Rooms
• Law Enforcement
• Court Reports
• State Regulations
• Protective Services
• Commercial Cleaning
• Computer System
• Incident Reports
• Independent Living
• Resuscitation
• Provide Emotional Support
• Dishwashers
• Meal Preparation
• Medication Reminders
• Vital Signs
• Care Facility
• Community Agencies

Service Worker Jobs

Links to help optimize your service worker resume.

• How To Write A Resume
• List Of Skills For Your Resume
• How To Write A Resume Summary Statement
• Action Words For Your Resume
• How To List References On Your Resume

Updated March 14, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Service Worker Related Resumes

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• Service Coordinator Resume
• Service Counselor Resume
• Service Person Resume
• Service Provider Resume
• Social Worker Resume
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Service Worker Related Careers

• Case Worker
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• Direct Care Worker
• Direct Service Provider
• Family Service Worker
• Family Worker
• Food Service Worker
• Foster Care Worker
• Human Service Specialist
• Human Services Worker
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Support Worker Resume Samples

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• Work alongside qualified healthcare professionals to provide clinics and treatments, including health promotion initiatives as agreed by Line Manager
• Provide Social Care and Health Promotion advice, within area of competence to offenders as agreed with qualified healthcare professional
• Liaise with key stakeholders, including external agencies, to assist in ensuring the delivery of an effective health and social care service
• Build good relationships with key stakeholders, including external agencies, to assist in ensuring the delivery of safe and effective health and social care service
• Participate in bi monthly Employee Development Review (EDR)
• To work at all times within the bounds of confidentiality, adhering to data protection and maintaining Caldicott Guidelines
• To operate within the equality and diversity framework
• Assists staff with contacting Spanish speaking clients via telephone
• Upholds HIPAA standards in record keeping and confidentiality at all times
• Clerical Functions
• Systems Oriented Practice: Functions effectively within the organizational and financial structures of the healthcare system
• Practice Based Learning and Quality Assurance/Improvement: Implements evidenced-based care and/or processes; conducts chart reviews; participates in quality improvement activities; assesses and continually improves the services delivered
• Health Support Functions
• Welcomes clients and instructs them in preparation for their visit
• Contribute to team meetings providing performance/data updates ensuring continued practice development and improved outcomes
• Contribute to the improvement and upkeep of al service user areas, taking responsibility for the reporting of damage to management and other relevant personnel
• Effectively collate and input statistical data onto PalBase as requested by GDAS IRIS managers and senior managers and ensure quality controls are in place
• Communicate effectively with colleagues and partners including G4S staff, GDAS staff, Probation, Police, courts, Data Managers and treatment services
• Assist team by undertaking Initial Assessments with service users
• Manage petty cash and process invoices to ensure suppliers are reimbursed in a timely manner
• Record service user attendance on a diary system and ensure caseworkers and/or nursing team are kept informed of any change to appointment date/time
• Excellent communication skills, written, verbal and listening
• Weekly pay plus holiday pay
• Have a caring and compassionate attitude
• Can commit to regular hours
• 6 months previous care experience
• On-going 24/7 support from the Senior Nurse Team
• Refer a friend bonus scheme
• First refusal to other care opportunities
• Members loyalty scheme

15 Support Worker resume templates

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• Clean, sanitize and maintain campus buildings and public spaces
• Move, arrange and store furniture, staging and equipment for college functions according to established schedules and procedures for special events
• Work closely with peers and customers to meet the needs of the area and resolve problems quickly and effectively. Report and respond to emergency calls for custodial assistance
• Effective communication skills with the demonstrated ability to read, write, speak and understand English to effectively communicate and understand others, and to follow oral and written instructions. Proven ability to follow through on tasks to completion once instructions are given
• Basic knowledge of floor plans and / or diagrams with the ability to read and understand charts, floor plans and diagrams
• Familiarity with powered and non-powered equipment; the ability to operate powered and non-powered cleaning equipment, and work with and properly use or learn to use cleaning chemicals and agents, including dilution and dispensing systems
• Personal protective equipment will be required during specific work duties
• Ability to move, arrange tables, chairs, staging and equipment, and iift and carry objects weighing up to 50 lbs
• Ability to stand for extended periods of time
• Ability to tolerate frequent bending, stooping, and climbing stairs
• Ability to work outdoors in temperatures below 32 degrees and above 90 degrees
• Experience working as a custodian
• Experience in commercial cleaning is desirable
• Experience with reading and using floor charts or diagrams is a plus
• Prepare, clean and set-up for meetings, special events and programs. Move, arrange and store furniture and equipment. Stage room accordingly for college functions
• Clean, dust and wipe fixtures, furniture, floors, surfaces, walls and windows
• Sweep, mop and vacuum floors. Strip, clean, buff and apply floor cleaners, sealers and finishes to hard surface floors. Vacuum, spot clean and extract carpets
• Refill restroom dispensers. Empty and clean trash and recycling receptacles. Remove trash and recycling from the building
• Perform routine preventive maintenance on power equipment and hand tools (e.g. empty, clean, rinse and wash; change belts, hoses, brushes and bags)
• Responsible for the orderliness and cleanliness of assigned housekeeping closets and equipment storage areas. Use step ladders and personal protective equipment (PPE) when required in work assignments
• Respond to tenant needs and requests. Report building damage or the need for building repairs. Report and respond to emergency calls for custodial assistance. Lock and unlock buildings as directed. Secure buildings when not in use. Report unauthorized occupants or use
• Work outside to remove snow, ice and debris from entrances, steps and sidewalks, using various tools and products as directed
• Demonstrated ability to read, write, speak and understand English to effectively communicate and understand others, and to follow oral and written instructions
• Ability to read and understand charts, floor plans and diagrams, and follow through on tasks to completion once instructions are given. Physical strength and agility to move, arrange tables, chairs, staging and equipment
• Ability to operate powered and non-powered cleaning equipment, work with and properly use or learn to use cleaning chemicals and agents, including dilution and dispensing systems
• Ability to stand for extended periods of time and tolerate frequent bending, stooping, and climbing stairs. Lift and carry objects up to 50 lbs
• Experience performing event set using a floor plan or diagram is a plus

Healthcare Support Worker Resume Examples & Samples

• Provide a lead on health and social care, under supervision from a registered manager, to ensure an efficient health and social care service is delivered in line with professional, contractual and company standards
• Undertake social care assessment and deliver social care activities to the older prison population
• Work alongside qualified healthcare professionals to deliver clinics and treatments, including health promotion initiatives as agreed by Line Manager. Become a competent witness to the administration of controlled drugs
• Clean equipment and other items, as required, so that they remain safe, serviceable and ready to use at all times
• Act in accordance with current procedures in order to maintain security and Health & Safety at all times
• Any additional duties as negotiated with your Line Manager
• NVQ Level 3
• Able to demonstrate a good standard of literacy and numeracy
• Able to carry out ECGs (training provided)

Team Support Worker Resume Examples & Samples

• Provide health and social care, under supervision / or as delegated by a registered nurse, to ensure an efficient health and social care service is delivered in line with professional, contractual and company standards
• To contribute to the assessments of offenders to report observations to registered nurse or other qualified healthcare professional as required
• Provide advice, within area of competence to offenders as agreed with qualified healthcare professional
• Work alongside qualified healthcare professionals to deliver clinics and treatments, including health promotion initiatives as agreed by Line Manager
• Complete all relevant documentation to deadline in accordance with professional, contractual and company requirements
• Ensure the maintenance of security within the prison environment by compliance with security instructions
• Participate in bi annual Employee Development Review (EDR)
• Operate in accordance with G4S policies and procedures, adhering to legislation and best practice, undertaking further training as identified in conjunction with Line Manager
• Experience of working within a team
• Experience of working within a healthcare environment
• Able to provide examples of diversity in practice
• Able to work within challenging and complex situations
• Experience of working with potentially aggressive people
• Evidence of ability to develop and maintain effective working relationships at all levels
• NVQ Level 2 or 2 Care
• Experience of working within a secure environment
• Evidence of working within a ‘value for money’ service
• Driving Licence
• Provide health and social care to the highest standards under supervision from a registered nurse. Ensuring a friendly and efficient health and social care service is consistently delivered in line with professional, contractual and company standards
• Carry out assessments of residents, reporting observations to a registered nurse or other qualified healthcare professional as required
• Provide advice, within area of competence to residents as agreed with qualified healthcare professional
• Is able to work well as part of a team
• Follow all current procedures in order to maintain security and Health & Safety at all times
• Maintain security within the secure environment at all times by complying with all security instructions
• Ensure confidentiality is maintained at all times, adhering to data protection and maintaining Caldicott Guidelines
• Operate within the equality and diversity framework at all times
• Follow G4S policies and procedures at all times, adhering to legislation and best practice
• Actively participates in training as identified in conjunction with Line Manager

Support Worker Resume Examples & Samples

• Experience of working with clients with complex care needs (advantageous)

Office & Administrative Support Worker Resume Examples & Samples

• Performs a variety of general administrative tasks; such as preparing reports and correspondence; answering phones; filing; and sorting and distributing mail; in support of the day-to-day operations of an office; group or customer
• Compiles various contract; program; and financial data using various database programs; and prepares monthly status reports based on the results
• Processes purchasing requisitions; invoices for consultants and subcontractors; and travel and expense reports

Health Care Support Worker Resume Examples & Samples

• Evidence of how your personal background and experience equip you to contribute to support patient recruitment within the Wound Healing Research Team
• Evidence of the ability to communicate effectively and professionally with a wide range of people including the general public
• Evidence of working as an effective team member, building and maintaining effective relationships with others
• Evidence of recording information clearly and accurately and passing this information to others ensuring confidentiality is maintained
• Evidence of working enthusiastically and with creativity to analyse problems and develop innovative and workable solutions
• Evidence of planning and organising your workload, prioritising urgent tasks to ensure that deadlines are met
• Evidence of following instructions and working independently within set procedures / practices
• Evidence of showing commitment to own development and engaging in formal and informal learning and development activities
• Basic Numeracy and Literacy (for example NVQ 1/ GCSE level D-G), including the use of Microsoft IT packages
• Possession of a driving licence and access to own transport arrangements
• Experience of working in higher education, healthcare or research environment
• NVQ 2 or GCSE’s at A – C, or equivalent
• Experience of manual handling
• Ability to speak Welsh, written and oral
• Computer skills – email, spreadsheets
• Able to use tools and equipment for light maintenance and custodial functions; including both manual and powered equipment
• Ability to process ordering and receiving materials, inventory control
• Ability to work well with students and staff
• Ability to operate a vehicle such as a golf cart or van
• Must be able to work independently on assigned tasks and meet scheduled deadlines
• Must be able to take initiative in identify problems/challenges, and take immediate corrective action
• Must be able to stand for extended periods of time, climb stairs and ladders and lift objects up to 30 lbs
• High School graduate or equivalent preferred
• Previous experience in general maintenance practices preferred
• Ability to read, understand and follow written instructions as well as departmental policies and procedures
• Experience in scheduling tasks and customer service
• Clean, dust and wipe fixtures, furniture, floors, surfaces, walls and windows. Sweep, mop and vacuum floors. Strip, clean, buff and apply floor cleaners, sealers and finishes to hard surface floors. Vacuum, spot clean and extract carpets
• Perform routine preventive maintenance on power equipment and hand tools (e.g., empty, clean, rinse and wash; change belts, hoses, brushes and bags). Use step ladders and personal protective equipment (PPE) when required in work assignments
• Respond to tenant needs and requests. Report building damage or the need for building repairs
• Ability to read and understand charts, floor plans and diagrams, and follow through on tasks to completion once instructions are given
• Physical strength and agility to move, arrange tables, chairs, staging and equipment
• Personal protective equipment (PPE) will be required during specific work duties

Food Support Worker Resume Examples & Samples

• Willing and able to work weekends and holidays as required
• Must have at least One (1) year experience cooking in a commercial or cafeteria-style setting
• Successful completion of a Level II Background Screening and Drug Test
• Applicants with the following experience will be given preference
• Food preparation experience in a Long-Term care facility
• Must be willing and able to work weekends and holidays as required
• Dietary Hours are 06:00 AM to 07:00 PM
• Must have at least (1) one year cook experience in commercial style cooking
• Incumbent will work under the supervision of the Food Service Director with direct supervision from food Production and Services Supervisor in the day to day food service operation
• Responsible for compliance with state and facility safety procedures in the operation of production and cleaning of equipment
• Responsible for ensuring that clean and sanitary conditions are maintained in all areas of the kitchen food preparation and serving lines; turn on and set temperature on grills, stoves, deep fryer, and broiler
• Operate and maintain equipment used according to FDVA procedures
• Responsible for estimate food requirements; preparation and cooking of all types of hot and cold food items according to menu and approved recipes. Cut and de-bone ham, poultry, and fish. Slice meats according to menu needs. Utilize left over meat items
• Place food items on serving lines and keep serving line well stocked
• Maintain, check, and control kitchen inventory to determine quantities available as well as amounts needed for operation. Assist with purchase requests for food, cleaning supplies, utensils, pots and pans, dishes and paper products
• Verify incoming shipments and receipts in the absence of stock person
• Attend in-service training classes and performs related duties assigned by supervisor
• Performs other related duties as required including special catering events and meal charges
• We hire only U.S. citizens and lawfully authorized alien workers and use E-Verify
• *Other FOOD SUPPORT WORKERS, including OPS (temporary) positions, may be filled from this advertisement within six (6) months of the closing date***
• One (1) year of verifiable cooking experience in a commercial or cafeteria-style setting
• Willingness and ability to work weekends and holidays, as required
• Fluency in the English language (reading, writing and speaking)
• Successful Completion of a Level II background screening and drug test

Administration & Data Support Worker Resume Examples & Samples

• Act as first point of contact for the GDAS IRIS service, ensuring everyone receives a friendly and efficient service
• Ensure that data is recorded accurately and exported to deadline
• Analyse and undertake remedial work on incorrect data to improve outcomes and enable development of qualitative and quantitative based practice improvement
• Provide monthly, quarterly and annual reports as requested, presented in a variety of formats (tables, graphs etc.)
• Monitor and evaluate current data recording systems to ensure suitability for business needs
• Maintain and update the web-based information database as required in a timely and accurate manner, particularly for statutory appointments
• Process all correspondence in an appropriate and timely manner
• Maintain records for Health and Safety reporting purposes and provide accurate data as required
• Monitor stationery and office supplies and replenish as necessary
• Understanding of Data Protection / Confidentiality
• Experience of contributing to project / systems developments
• Experience of data/information reporting in a performance management environment
• The ability to handle staff and service user confidentiality
• Communicate confidently and effectively, verbally and in writing
• Respond flexibly to the demands of the post
• Work as a member of a team
• Show a capacity to work alone and the ability to keep calm under pressure
• Understand and have a commitment to the principles of equal opportunity and diversity
• Employ an empathetic and non-judgmental attitude towards service users
• Demonstrate a commitment to own ongoing professional development
• Show commitment to facilitating positive outcomes for service users
• Basic awareness of the issues facing substance misusers
• Understanding of PalBase case management systems
• Understanding of the Criminal Justice System
• IT and/or Administration qualification
• Access to own transport
• Knowledge of local services and geography
• Able to access Police NICHE system
• Experience of handling petty cash and invoices
• Sr. Accountant

Ops Food Support Worker Resume Examples & Samples

• Willing to work 10 hour shift
• Willing to work weekends and holidays as required
• Successful completion of a Level 2 Background check and Drug Test
• One (1) year of verifiable institutional cooking experience
• Willingness and ability to work weekends and holidays, as scheduled
• Successful Completion of a Level II Background Screening and Drug Test
• Be at least 19 years old
• Have not been found guilty of, regardless of adjudication, or entered a plea of nolo contendere or guilty, to any offense prohibited under s. 435.03
• Not have received a dishonorable discharge from any of the Armed Forces of the United States; and
• Abide by all the provisions of s. 985.01(2) regarding fingerprinting and background investigations
• Ability to utilize equipment required for the position
• This position requires the ability to stand for long periods, some heavy lifting, pulling and squatting
• This ability requires basic mathematical skills, measuring, adding, and deducting
• Must be knowledgeable of and understand general food safety and sanitation practices
• Determining the kind of tools and equipment needed to do a job
• Listening to what other people are saying and asking questions as appropriate
• Actively looking for ways to help people
• Knowledge of principles and processes for providing customer and personal services including needs alternative delivery systems, and customer satisfaction evaluation techniques
• Knowledge of the equipment, procedures and techniques used in food preparation
• Knowledge of the procedures for maintaining sanitary working conditions
• To be familiar with all aspects of security and safety, consistent with working within a custodial framework and ensure that positive and effective communication links exist between themselves, prison staff, NC DART, community teams/services and any other agency in meeting the needs of this client group
• To work clinically within all areas of Healthcare supporting the delivery of high levels of care. This will include the administration of medication – both regular and controlled drugs in accordance with current guidelines, demonstrate healthcare abilities including health promotion, assessment, planning and reviewing care, providing primary care interventions such as generic health screening and so on
• Assist in the provision of emergency care
• To contribute to the teams understanding and implementation of clinical governance systems
• Able to work in partnership
• Experience in appropriate field eg general or substance misuse
• NVQ in Care/Health/Social CarePeople who applied for this job also applied for
• Assistant Practitioner

Client Support Worker Resume Examples & Samples

• Assists with daily living activities at the person's home, in a residential facility
• Provides training of basic personal and social skills, simple academics, or work skills to consumers/students in a state school, hospital, juvenile detention facility, residence, group home, workshop, or supported employment environment
• Provides transportation for clients/residents to appointments and activities
• Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor
• Plans, shops for, and prepares meals, including special diets, and assists families in planning, shopping for, and preparing nutritious meals
• Performs housekeeping duties, such as cleaning, washing clothes and dishes, and running errands
• Participates in case reviews
• May advise clients on behavioral problems, daily decision-making, and the resolution of minor problems. Instructs clients/residents on daily living skills in one-on-one or group instruction
• Cares for individuals and families during periods of incapacitation, family disruption or convalescence, providing companionship, personal care, and help in adjusting to new lifestyles
• Assists in presentation of educational group lectures related to appropriate topics
• Arranges for needed medical care and provides needed services to assure that medical care is obtained

Ops Family Support Worker Resume Examples & Samples

• Knowledge and skills in applying breastfeeding policies, principles and practices as they relate to the needs of the clients
• Skill in determining breastfeeding needs and developing breastfeeding education plans with proper referrals
• Ability to provide breastfeeding education to WIC clients with proper documentation
• Ability to promote WIC Services in a professional manner. Knowledge and skills in use of computer, Outlook, WIP, TLC, and Word
• Ability to analyze data, solve problems independently and complete arithmetic calculations
• Ability to be discrete and maintain strict confidentiality
• Ability to communicate effectively with others in writing and orally as indicated by the needs of the audience
• Ability to communicate verbal information effectively to individuals and/or group of individuals
• Ability to enter data quickly and accurately into computerized database
• Ability to establish and maintain effective working relationships with others
• Ability to get along well with people
• Ability to initiate, work independently, highly organized and attentive to details
• Ability to interview clients
• Ability to understand and apply applicable rules, regulations, policies and procedures
• Ability to use WIC Data System proficiently
• Knowledge of correct grammar
• Bilingual in English/Spanish or English/Creole
• Willingness and ability to work weekends and holidays as scheduled
• Successful completion of a current Level 2 background screening and drug test
• Must participate in Direct Deposit

Ops Health Support Worker Resume Examples & Samples

• Interpersonal Communication: Establishes rapport quickly and communicates effectively with consumers of healthcare, their family members and other providers
• Cultural Competence and Adaptation: Assesses and addresses the diversity, cultural and linguistic needs of patients. Provides services that are relevant to the culture of the consumer and family
• Improves Healthcare Delivery: Works to improve the experience of health care for patients, improve population health and reduce the costs for care
• Assists professionals in maintaining optimum clinic flow, identifies problems and seeks solution in conjunction with clinic staff as the needs arise
• Provides interpreter services for Spanish speaking clients in the clinic setting including but not limited to translation during Obstetrical History appointments for Spanish speaking clients
• Makes rounds and assists physicians/nurses as a chaperone during patient visits as needed
• Assists with making patient reminder phone calls as needed on a daily basis in English/Spanish as needed
• Assists with making no show calls to patients who did not come for their scheduled appointment as needed
• Prepares client chart, laboratory slip and specimen collection containers with correct data labels as the direction of the CHN/MA as need arises
• Makes Xerox copies of client records to be sent to labor & delivery as needed
• Assists with preparing the new clients paper chart as needed
• Assists with obtaining clients paper charts for the clinical area as needed
• Assists with stocking rooms, inventories and ordering of supplies as needed
• Attends and participates in team/general staff meetings, in-services and continuing education including all required Title X Annual updates in TRAIN
• Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the DOH in advance to allow sufficient time to provide the accommodation
• Obtains a list of pregnant women who are about to deliver. Encourage women to attend a class about breastfeeding
• Follows all breastfeeding clients during the postpartum period. Maintains telephone contact with breastfeeding women. This may include evening/weekend telephone availability. Refer high risk or medically high risk clients to appropriate professional
• Teaches classes about breastfeeding, using a lesson plan prepared by an International Board Certified Lactation Consultant (IBCLC) and facilitate the breastfeeding support group at the WIC site
• Documents all client contacts in FL-WiSE
• Attends breastfeeding in-service education, workshops and staff meetings as assigned. Reads books and materials related to breastfeeding
• Makes appropriate referrals to the WIC Program
• Completes required reports in various computer systems; such as time in People First, activities in HMS, and travel in an Excel document
• Promotes breastfeeding through special projects such as participating in health fairs
• NOTE: All responses provided to the qualifying questions for this vacancy advertisement must be verifiable on your State of Florida. Employment Application, *
• Bilingual (English and Spanish) preferred
• Skilled in the use of Microsoft Windows based computer software programs
• Ability to plan, organize and coordinate work assignments
• Ability to understand and apply applicable rules, regulations, policies
• Working hours: (A) Monday through Thursday from 9:00 am to 2:00 pm (B) Total hours in workweek 20 (C) Explain any variation in work (split shift, rotation, etc.)
• One year of food service experience; or completion of a program of study from a vocational/technical school in a food service area
• Employees in this position will be required to work overtime with little or no notice and may be required to flex out or after work schedules
• Due to the facility hours of 24/7, this position requires shift schedules and employees are required to work a shift schedule, which includes rotating shifts, evenings, weekends and holidays with varying days off
• Applicants must successfully complete a drug screening and background screening prior to employment

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