examples of critical thinking skills in the workplace

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How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

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Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

• Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
• Ask questions and dig deep, rather than accepting information at face value
• Keep your own biases and perceptions in check to stay as objective as possible
• Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

• Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
• Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

Beyond the buzzwords: Why interpersonal skills matter at work

Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

• Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
• Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
• Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
• Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
• Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

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• How to build your critical thinking ski ...

How to build your critical thinking skills in 7 steps (with examples)

Critical thinking is, well, critical. By building these skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process. 

Critical thinking comes from asking the right questions to come to the best conclusion possible. Strong critical thinkers analyze information from a variety of viewpoints in order to identify the best course of action.

Don’t worry if you don’t think you have strong critical thinking abilities. In this article, we’ll help you build a foundation for critical thinking so you can absorb, analyze, and make informed decisions. 

What is critical thinking? 

Critical thinking is the ability to collect and analyze information to come to a conclusion. Being able to think critically is important in virtually every industry and applicable across a wide range of positions. That’s because critical thinking isn’t subject-specific—rather, it’s your ability to parse through information, data, statistics, and other details in order to identify a satisfactory solution. 

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Top 8 critical thinking skills

Like most soft skills, critical thinking isn’t something you can take a class to learn. Rather, this skill consists of a variety of interpersonal and analytical skills. Developing critical thinking is more about learning to embrace open-mindedness and bringing analytical thinking to your problem framing process. 

In no particular order, the eight most important critical thinking skills are:

Analytical thinking: Part of critical thinking is evaluating data from multiple sources in order to come to the best conclusions. Analytical thinking allows people to reject bias and strive to gather and consume information to come to the best conclusion. 

Open-mindedness: This critical thinking skill helps you analyze and process information to come to an unbiased conclusion. Part of the critical thinking process is letting your personal biases go and coming to a conclusion based on all of the information. 

Problem solving : Because critical thinking emphasizes coming to the best conclusion based on all of the available information, it’s a key part of problem solving. When used correctly, critical thinking helps you solve any problem—from a workplace challenge to difficulties in everyday life. 

Self-regulation: Self-regulation refers to the ability to regulate your thoughts and set aside any personal biases to come to the best conclusion. In order to be an effective critical thinker, you need to question the information you have and the decisions you favor—only then can you come to the best conclusion. 

Observation: Observation skills help critical thinkers look for things beyond face value. To be a critical thinker you need to embrace multiple points of view, and you can use observation skills to identify potential problems.

Interpretation: Not all data is made equal—and critical thinkers know this. In addition to gathering information, it’s important to evaluate which information is important and relevant to your situation. That way, you can draw the best conclusions from the data you’ve collected. 

Evaluation: When you attempt to answer a hard question, there is rarely an obvious answer. Even though critical thinking emphasizes putting your biases aside, you need to be able to confidently make a decision based on the data you have available. 

Communication: Once a decision has been made, you also need to share this decision with other stakeholders. Effective workplace communication includes presenting evidence and supporting your conclusion—especially if there are a variety of different possible solutions. 

7 steps to critical thinking

Critical thinking is a skill that you can build by following these seven steps. The seven steps to critical thinking help you ensure you’re approaching a problem from the right angle, considering every alternative, and coming to an unbiased conclusion.

 First things first: When to use the 7 step critical thinking process

There’s a lot that goes into the full critical thinking process, and not every decision needs to be this thought out. Sometimes, it’s enough to put aside bias and approach a process logically. In other, more complex cases, the best way to identify the ideal outcome is to go through the entire critical thinking process. 

The seven-step critical thinking process is useful for complex decisions in areas you are less familiar with. Alternatively, the seven critical thinking steps can help you look at a problem you’re familiar with from a different angle, without any bias. 

If you need to make a less complex decision, consider another problem solving strategy instead. Decision matrices are a great way to identify the best option between different choices. Check out our article on 7 steps to creating a decision matrix .

1. Identify the problem

Before you put those critical thinking skills to work, you first need to identify the problem you’re solving. This step includes taking a look at the problem from a few different perspectives and asking questions like: 

What’s happening? 

Why is this happening? 

What assumptions am I making? 

At first glance, how do I think we can solve this problem? 

A big part of developing your critical thinking skills is learning how to come to unbiased conclusions. In order to do that, you first need to acknowledge the biases that you currently have. Does someone on your team think they know the answer? Are you making assumptions that aren’t necessarily true? Identifying these details helps you later on in the process. 

2. Research

At this point, you likely have a general idea of the problem—but in order to come up with the best solution, you need to dig deeper. 

During the research process, collect information relating to the problem, including data, statistics, historical project information, team input, and more. Make sure you gather information from a variety of sources, especially if those sources go against your personal ideas about what the problem is or how to solve it.

Gathering varied information is essential for your ability to apply the critical thinking process. If you don’t get enough information, your ability to make a final decision will be skewed. Remember that critical thinking is about helping you identify the objective best conclusion. You aren’t going with your gut—you’re doing research to find the best option

3. Determine data relevance

Just as it’s important to gather a variety of information, it is also important to determine how relevant the different information sources are. After all, just because there is data doesn’t mean it’s relevant. 

Once you’ve gathered all of the information, sift through the noise and identify what information is relevant and what information isn’t. Synthesizing all of this information and establishing significance helps you weigh different data sources and come to the best conclusion later on in the critical thinking process. 

To determine data relevance, ask yourself:

How reliable is this information? 

How significant is this information? 

Is this information outdated? Is it specialized in a specific field? 

4. Ask questions

One of the most useful parts of the critical thinking process is coming to a decision without bias. In order to do so, you need to take a step back from the process and challenge the assumptions you’re making. 

We all have bias—and that isn’t necessarily a bad thing. Unconscious biases (also known as cognitive biases) often serve as mental shortcuts to simplify problem solving and aid decision making. But even when biases aren’t inherently bad, you must be aware of your biases in order to put them aside when necessary. 

Before coming to a solution, ask yourself:

Am I making any assumptions about this information? 

Are there additional variables I haven’t considered? 

Have I evaluated the information from every perspective? 

Are there any viewpoints I missed? 

5. Identify the best solution

Finally, you’re ready to come to a conclusion. To identify the best solution, draw connections between causes and effects. Use the facts you’ve gathered to evaluate the most objective conclusion. 

Keep in mind that there may be more than one solution. Often, the problems you’re facing are complex and intricate. The critical thinking process doesn’t necessarily lead to a cut-and-dry solution—instead, the process helps you understand the different variables at play so you can make an informed decision. 

6. Present your solution

Communication is a key skill for critical thinkers. It isn’t enough to think for yourself—you also need to share your conclusion with other project stakeholders. If there are multiple solutions, present them all. There may be a case where you implement one solution, then test to see if it works before implementing another solution. 

7. Analyze your decision

The seven-step critical thinking process yields a result—and you then need to put that solution into place. After you’ve implemented your decision, evaluate whether or not it was effective. Did it solve the initial problem? What lessons—whether positive or negative—can you learn from this experience to improve your critical thinking for next time? 

Depending on how your team shares information, consider documenting lessons learned in a central source of truth. That way, team members that are making similar or related decisions in the future can understand why you made the decision you made and what the outcome was. 

Example of critical thinking in the workplace

Imagine you work in user experience design (UX). Your team is focused on pricing and packaging and ensuring customers have a clear understanding of the different services your company offers. Here’s how to apply the critical thinking process in the workplace in seven steps: 

Start by identifying the problem

Your current pricing page isn’t performing as well as you want. You’ve heard from customers that your services aren’t clear, and that the page doesn’t answer the questions they have. This page is really important for your company, since it’s where your customers sign up for your service. You and your team have a few theories about why your current page isn’t performing well, but you decide to apply the critical thinking process to ensure you come to the best decision for the page. 

Gather information about how the problem started

Part of identifying the problem includes understanding how the problem started. The pricing and packaging page is important—so when your team initially designed the page, they certainly put a lot of thought into it. Before you begin researching how to improve the page, ask yourself: 

Why did you design the pricing page the way you did? 

Which stakeholders need to be involved in the decision making process? 

Where are users getting stuck on the page?

Are any features currently working?

Then, you research

In addition to understanding the history of the pricing and packaging page, it’s important to understand what works well. Part of this research means taking a look at what your competitor’s pricing pages look like. 

Ask yourself: 

How have our competitors set up their pricing pages?

Are there any pricing page best practices? 

How does color, positioning, and animation impact navigation? 

Are there any standard page layouts customers expect to see? 

Organize and analyze information

You’ve gathered all of the information you need—now you need to organize and analyze it. What trends, if any, are you noticing? Is there any particularly relevant or important information that you have to consider? 

Ask open-ended questions to reduce bias

In the case of critical thinking, it’s important to address and set bias aside as much as possible. Ask yourself: 

Is there anything I’m missing? 

Have I connected with the right stakeholders? 

Are there any other viewpoints I should consider? 

Determine the best solution for your team

You now have all of the information you need to design the best pricing page. Depending on the complexity of the design, you may want to design a few options to present to a small group of customers or A/B test on the live website.

Present your solution to stakeholders

Critical thinking can help you in every element of your life, but in the workplace, you must also involve key project stakeholders . Stakeholders help you determine next steps, like whether you’ll A/B test the page first. Depending on the complexity of the issue, consider hosting a meeting or sharing a status report to get everyone on the same page. 

Analyze the results

No process is complete without evaluating the results. Once the new page has been live for some time, evaluate whether it did better than the previous page. What worked? What didn’t? This also helps you make better critical decisions later on.

Critically successful 

Critical thinking takes time to build, but with effort and patience you can apply an unbiased, analytical mind to any situation. Critical thinking makes up one of many soft skills that makes you an effective team member, manager, and worker. If you’re looking to hone your skills further, read our article on the 25 project management skills you need to succeed . 

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What Are Critical Thinking Skills and Why Are They Important?

Learn what critical thinking skills are, why they’re important, and how to develop and apply them in your workplace and everyday life.

We often use critical thinking skills without even realizing it. When you make a decision, such as which cereal to eat for breakfast, you're using critical thinking to determine the best option for you that day.

Critical thinking is like a muscle that can be exercised and built over time. It is a skill that can help propel your career to new heights. You'll be able to solve workplace issues, use trial and error to troubleshoot ideas, and more.

We'll take you through what it is and some examples so you can begin your journey in mastering this skill.

What is critical thinking?

Critical thinking is the ability to interpret, evaluate, and analyze facts and information that are available, to form a judgment or decide if something is right or wrong.

More than just being curious about the world around you, critical thinkers make connections between logical ideas to see the bigger picture. Building your critical thinking skills means being able to advocate your ideas and opinions, present them in a logical fashion, and make decisions for improvement.

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Why is critical thinking important?

Critical thinking is useful in many areas of your life, including your career. It makes you a well-rounded individual, one who has looked at all of their options and possible solutions before making a choice.

According to the University of the People in California, having critical thinking skills is important because they are [ 1 ]:

Crucial for the economy

Essential for improving language and presentation skills

Very helpful in promoting creativity

Important for self-reflection

The basis of science and democracy 

Critical thinking skills are used every day in a myriad of ways and can be applied to situations such as a CEO approaching a group project or a nurse deciding in which order to treat their patients.

Examples of common critical thinking skills

Critical thinking skills differ from individual to individual and are utilized in various ways. Examples of common critical thinking skills include:

Identification of biases: Identifying biases means knowing there are certain people or things that may have an unfair prejudice or influence on the situation at hand. Pointing out these biases helps to remove them from contention when it comes to solving the problem and allows you to see things from a different perspective.

Research: Researching details and facts allows you to be prepared when presenting your information to people. You’ll know exactly what you’re talking about due to the time you’ve spent with the subject material, and you’ll be well-spoken and know what questions to ask to gain more knowledge. When researching, always use credible sources and factual information.

Open-mindedness: Being open-minded when having a conversation or participating in a group activity is crucial to success. Dismissing someone else’s ideas before you’ve heard them will inhibit you from progressing to a solution, and will often create animosity. If you truly want to solve a problem, you need to be willing to hear everyone’s opinions and ideas if you want them to hear yours.

Analysis: Analyzing your research will lead to you having a better understanding of the things you’ve heard and read. As a true critical thinker, you’ll want to seek out the truth and get to the source of issues. It’s important to avoid taking things at face value and always dig deeper.

Problem-solving: Problem-solving is perhaps the most important skill that critical thinkers can possess. The ability to solve issues and bounce back from conflict is what helps you succeed, be a leader, and effect change. One way to properly solve problems is to first recognize there’s a problem that needs solving. By determining the issue at hand, you can then analyze it and come up with several potential solutions.

How to develop critical thinking skills

You can develop critical thinking skills every day if you approach problems in a logical manner. Here are a few ways you can start your path to improvement:

1. Ask questions.

Be inquisitive about everything. Maintain a neutral perspective and develop a natural curiosity, so you can ask questions that develop your understanding of the situation or task at hand. The more details, facts, and information you have, the better informed you are to make decisions.

2. Practice active listening.

Utilize active listening techniques, which are founded in empathy, to really listen to what the other person is saying. Critical thinking, in part, is the cognitive process of reading the situation: the words coming out of their mouth, their body language, their reactions to your own words. Then, you might paraphrase to clarify what they're saying, so both of you agree you're on the same page.

3. Develop your logic and reasoning.

This is perhaps a more abstract task that requires practice and long-term development. However, think of a schoolteacher assessing the classroom to determine how to energize the lesson. There's options such as playing a game, watching a video, or challenging the students with a reward system. Using logic, you might decide that the reward system will take up too much time and is not an immediate fix. A video is not exactly relevant at this time. So, the teacher decides to play a simple word association game.

Scenarios like this happen every day, so next time, you can be more aware of what will work and what won't. Over time, developing your logic and reasoning will strengthen your critical thinking skills.

Learn tips and tricks on how to become a better critical thinker and problem solver through online courses from notable educational institutions on Coursera. Start with Introduction to Logic and Critical Thinking from Duke University or Mindware: Critical Thinking for the Information Age from the University of Michigan.

Article sources

University of the People, “ Why is Critical Thinking Important?: A Survival Guide , https://www.uopeople.edu/blog/why-is-critical-thinking-important/.” Accessed May 18, 2023.

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This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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A Short Guide to Building Your Team’s Critical Thinking Skills

• Matt Plummer

Critical thinking isn’t an innate skill. It can be learned.

Most employers lack an effective way to objectively assess critical thinking skills and most managers don’t know how to provide specific instruction to team members in need of becoming better thinkers. Instead, most managers employ a sink-or-swim approach, ultimately creating work-arounds to keep those who can’t figure out how to “swim” from making important decisions. But it doesn’t have to be this way. To demystify what critical thinking is and how it is developed, the author’s team turned to three research-backed models: The Halpern Critical Thinking Assessment, Pearson’s RED Critical Thinking Model, and Bloom’s Taxonomy. Using these models, they developed the Critical Thinking Roadmap, a framework that breaks critical thinking down into four measurable phases: the ability to execute, synthesize, recommend, and generate.

With critical thinking ranking among the most in-demand skills for job candidates , you would think that educational institutions would prepare candidates well to be exceptional thinkers, and employers would be adept at developing such skills in existing employees. Unfortunately, both are largely untrue.

• Matt Plummer (@mtplummer) is the founder of Zarvana, which offers online programs and coaching services to help working professionals become more productive by developing time-saving habits. Before starting Zarvana, Matt spent six years at Bain & Company spin-out, The Bridgespan Group, a strategy and management consulting firm for nonprofits, foundations, and philanthropists.  

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What Are Critical Thinking Skills? (Example List Included)

Mike Simpson 0 Comments

By Mike Simpson

Ah, critical thinking skills. As a candidate, it’s vital to understand that pretty much all employers are on the hunt for job seekers with critical thinking skills. Why? Because it’s universally helpful on the job.

When employees know how to think critically, they are more effective in their positions. They’ll be more productive and self-sufficient. In the eyes of employers, that matters a ton.

But what are critical thinking skills exactly? And, if you don’t have them, what can you do to improve your ability to think critically?

If you’re asking yourself questions like those, you’re in luck. After all, you’re here, and we’re about to tell you all about the characteristics of critical thinking and how to get better at it. So, if you’re ready to dig in, here’s what you need to know.

What Are Critical Thinking Skills?

If we’re going to talk about critical thinking skills, it’s best to begin by answering a crucial question: what are critical thinking skills?

Well, to figure that out, it’s helpful to know what critical thinking means. According to the Cambridge Dictionary , critical thinking is “the process of thinking carefully about a subject or idea, without allowing feelings or opinions to affect you.” That’s actually a pretty solid place to start.

In many ways, critical thinking is a two-fold process. First, it focuses on information-gathering and fact-analysis. It’s all about understanding a subject thoroughly.

Second, it’s about setting your feelings aside. With critical thinking, it isn’t about what you want the facts to say; it’s about the reality of the situation. It’s a very Vulcans-from-Star-Trek approach to topics. Emotions and personal preference simply aren’t part of the equation in the vast majority of cases. Instead, objectivity reigns.

Alright, so what are critical thinking skills then? Well, critical thinking skills are the soft skills and hard skills that help you assess situations, collect data, analyze information, identify solutions, determine the viability of solutions, and make decisions without letting your emotions run the show. Any capability or trait that makes it easier to do those things can qualify.

In many cases, thinking critically plays a bigger role in your day-to-day than you’d expect. When you approach any task, you usually spend a moment analyzing it. That way, you can find the best path toward success.

When a task is simple, it doesn’t take much time to do a quick critical thinking once over, so you probably don’t even notice you’re doing it. It’s only when an activity is challenging or when something unexpected occurs that your thought process really stands out. As a result, you probably spend far more time thinking critically than you realize.

How Are Critical Thinking Skills Relevant to a Job Search?

Okay, we’ve given you a solid overview of what critical thinking skills are. Now it’s time to talk about the importance of critical thinking during a job search.

When you’re hunting for new opportunities, critical thinking skills are immensely valuable. For example, they can help you figure out if a job opening is genuinely a good fit for your capabilities and career.

When you find a job ad, do you just apply without seeing if it matches your skills and aligns with your goals? Of course not. Instead, you take a look at the requirements, examine the job ad for potential, and decide whether or not that opportunity really fits. That’s critical thinking.

But that’s not the only way these skills make a difference during your job search. They may also help you identify what points to include in your resume and cover letter to stand out to a hiring manager or what to talk about when you’re answering specific job interview questions.

How can it do all of that? Well, when you decide what to list in your resume or cover letter, or add to an interview answer, you have to do some analysis. You consider the hiring manager’s needs. Next, you find a matching accomplishment that highlights what they are after. Then, you figure out present it in an engaging way. That’s all critical thinking, too.

Plus, thinking critically can also make a difference post-interview. You’ll have an easier time assessing your own performance, allowing you to identify areas for improvement. Good stuff, right?

When it comes to why hiring managers prefer candidates with these skills, there are actually several reasons. The biggest is that employees with strong critical thinking skills tend to be more self-sufficient and productive. They are better equipped to assess situations and find their own solutions, and that matters, particularly in faster-paced environments.

Plus, workers that know how to think critically may have an easier time collaborating. They can separate their emotions from the situation, allowing them to focus on what’s best for the team and company.

So, which critical thinking skills are they after? Well, that can depend on the hiring manager. However, most want to see you possess capabilities in four core areas: information-gathering, analysis , problem-solving, and creativity. If you tap into all of those, you usually have what it takes to think critically.

How to Highlight Critical Thinking Skills for Job Search

Okay, at this point, you probably understand the importance of critical thinking skills. Now onto the next part of the equation: how to show off your capabilities during a job search.

Let’s start with the earliest part of the job search: your resume and cover letter. When you’re writing a resume or creating a cover letter , the best thing you can do is focus on achievements.

Highlighting accomplishments where you put your critical thinking skills to work lets you “show” the hiring manager you have what it takes instead of just telling them. After all, anyone can say, “I’m an excellent critical thinker,” even if they aren’t. By having examples, you prove that you have those capabilities. That matters.

How do you pick the right achievements? By using a winning strategy, like the Tailoring Method . The Tailoring Method focuses on relevancy. It helps you choose accomplishments that showcase the skills the hiring manager wants to see, increasing the odds that they’ll view you as an excellent match for their needs.

Now that your resume and cover letter are squared away, it’s time to talk about the interview. Luckily, you can use the Tailoring Method here, too. It’s a great technique for straightforward job interview questions , as well as behavioral interview questions .

When you’re dealing with behavioral interview questions, couple the Tailoring Method with the STAR Method . That way, your answers are engaging and relevant, making them even more impactful.

How to Develop Critical Thinking Skills If You Don’t Have Them

Some people may think that they don’t have any critical thinking skills. In reality, that probably isn’t true.

Nearly everyone develops some critical thinking capabilities over the course of their lives; they just may not realize it. Luckily, that’s a good thing. It means you probably have a solid foundation, even if you don’t know it.

Why does that matter? Well, it means you can focus more on developing what you have. You aren’t actually starting from scratch, which can make it easier.

Ready to take your critical thinking skills to the next level? Great! Here’s how you can.

Understand the Critical Thinking Process

When it comes to how to think critically, there is actually a core process involved. By understanding the steps, you can make sure you approach situations properly.

Usually, the critical thinking process involves:

• Observation
• Information-Gathering
• Brainstorming

Typically, you start by observing the issue at hand. Next, you do some research, helping you gather more information. After that, you focus on brainstorming ideas on how to proceed. Then, you consider each option, identifying the best one. Finally, you decide to proceed, taking actions based on what you’ve learned.

It’s a systematic way to address a range of scenarios. By learning the process, you can put it into use more often, allowing you to increase your skills.

Take Up a Hobby

Many hobbies actually require quite a bit of critical thinking. For example, if you want to have a thriving garden, you need to take several factors into account. Soil condition, water availability, the amount of sunlight, aesthetics… those are just some of the points you need to analyze if you want to succeed.

Arts and crafts can also help you boost critical thinking. When you’re making something, you have to evaluate your options for materials, techniques, and more, ensuring you choose a path that leads to the best final product.

Join a Debate Club

If you’re looking for possibly one of the best critical thinking examples around, debate is probably it. That means, if you want to take your skills up a notch, joining a debate club can be a great option.

You have to support a position – at times one that doesn’t align with your personal beliefs – and try to convince others that your side is correct. You’ll dive into unfamiliar topics, gather data to support the perspective you’re assigned, and choose how to present information in a convincing way.

While you might think that, if you aren’t in high school, that this isn’t an option, that isn’t the case. There are many meetups that focus on debate, giving people of all ages a place to boost their skills.

List of Critical Thinking Skills

There are quite a few characteristics and capabilities that support critical thinking. By knowing which skills fall into that category, you can decide what to showcase during your job search.

So, let’s dig in. Here is a quick list of critical thinking skill examples:

• Self-Reliance
• Decision-Making
• Open-Mindedness
• Deductive Reasoning
• Problem-Solving
• Communication
• Collaboration
• Attention to Detail
• Pattern Recognition
• Interpretation
• Active Listening
• Conceptualization

Now, these aren’t the only skills that can help you think critically. Practically anything that enables you to navigate the process can count.

Additionally, you don’t have to fit all of these skills on your resume to show that you know how to think critically. Instead, you want to highlight a range, demonstrating that you have what it takes to navigate situations effectively and accomplish your goals.

Spend some time reflecting on your work history or educational experiences. Then, identify moments where you used critical thinking to accomplish something noteworthy. Once you have, think about the skills that came into play, and make sure to mention them as you describe what led up to the achievement.

If you’re looking for more skills to put on a resume , we’ve actually taken a deep dive into that topic before. Along with various critical thinking skills, we tap on a ton of other areas, making it easier for you to figure out what you should feature during your job search.

Putting It All Together

In the end, critical thinking skills are essential for nearly every member of the workforce. By elevating yours as much as possible and showcasing them during your job search, you won’t just be a stronger candidate but also a more capable employee. That’s all great stuff. It’ll help you have your ideal career and, ultimately, isn’t that what it’s all about?

Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com.

His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others.

Learn more about The Interview Guys on our About Us page .

About The Author

Mike simpson.

Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com. His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others. Learn more about The Interview Guys on our About Us page .

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What is Critical Thinking and Why is it Valuable in the Workplace?

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• > Personal Effectiveness and Preparing for Change
• > What is Critical Thinking and Why is it Valuable in the Workplace?

There are times at work when you simply have to “do.” A tight deadline, a demanding project outline, or a highly particular superior might mean that it makes sense to complete a task without too much mental tinkering. But work like this can be unsustainable and worse — it won’t leverage your ability to think critically.

There is value in thinking critically in every aspect of your life. From making decisions in your personal life, to interrogating the media you consume, to assessing your work with a critical eye, applying critical thinking is an essential skill everyone should be trying to hone.

At your workplace, critical thinking can distinguish you as a leader, and a valuable mind to bounce ideas off. It can help improve the quality of your work, and the perception those higher up the chain have of you.

Here’s what you need to know about critical thinking in the workplace:

What Exactly is “Critical Thinking”?

  In a nutshell, critical thinking is the ability to think reasonably, detaching yourself from personal bias, emotional responses, and subjective opinions. It involves using the data at hand to make a reasoned choice without falling prey to the temptations of doing things simply because they’ve always been done a certain way.

Critical thinking takes time. It might be quicker simply to take instruction at face value, or rely on the traditions of your team. But without analyzing the reasons behind decisions and tasks, it becomes extremely easy to adopt bad habits. This might be time-wasting meetings, inefficient uses of effort, or poor interactions with team members. Taking the time to ask “why” you’re doing something is the first step to thinking critically.

Sometimes, data is available which allows you to make reasoned decisions based on absolute facts. If you can show that a new best practice can objectively improve current processes with hard data, you’ve used the very basics of critical thinking. That said, actual numbers aren’t always available when making a decision. Real critical thinking involves taking a careful look at situations and making a decision based on what is known, not what is felt.

Why Is Critical Thinking Important in the Workplace?

The short answer to the above question is this: critical thinkers make the best decisions, most often. And in the workplace, where choices about how to complete tasks, communicate information, relate with coworkers, and develop strategy are so common, critical thinkers are extremely valuable.

A savvy hiring manager will make this part of the recruitment process. It’s pretty easy to gauge how someone is inclined to solve a problem — ask them how they would deal with a specific situation, and give them the opportunity to use their critical thinking skills, versus deferring to an emotional, or prescribed reaction. Employing people who can think and act reasonably will pay enormous dividends down the road.

Using your critical thinking skills in the workplace will define you as a problem solver. This is not only useful career-wise (although having upper-level people at your company think highly of you is undoubtedly a benefit) it also establishes you as a leader among your fellow team members. Demonstrating your ability to solve problems and accomplish goals effectively will help instill confidence in you with all your coworkers.

How to Use Critical Thinking in the Workplace

The first step to actually using critical thinking is approaching every situation with an open mind. You need to be receptive to all information available, not just the kind that satisfies your preconceived notions or personal biases. This can be easier said than done, of course — lessons learned and beliefs held are often done so with a reason. But when it comes to critical thinking, it’s important to analyze each situation independently.

Once you’ve analyzed a situation with an open mind, you need to consider how to communicate it properly. It’s all very well and good to approach situations with objective logic, but it doesn’t do you any favours to sound like  Mr. Spock  when you’re conveying your conclusions. Be tactful, patient and humble when you are explaining how and why you’ve come to decisions. Use data if available to support your findings, but understand that not everyone is able to remove emotion from situations.

The final, and perhaps least obvious, application with critical thinking is creativity. Often, getting creative means pushing boundaries and reshaping convention. This means taking a risk — one that can often be worth the reward. Using a critical thinking approach when getting creative can help you mitigate the risk, and better determine what value your creativity can bring. It will help you and your team try new things and reinvent current processes while hopefully not rocking the boat too much.

Learn More About Critical Thinking

Critical thinking is a valuable skill for all aspects of your life. It benefits problem solving, creativity, and teamwork. And it translates particularly well to the workplace, where it can distinguish you as a valuable employee and leader.

Taking the extra time to examine things objectively, make decisions based on logic, and communicate it tactfully will help you, those you work with, and your work goals prosper. To learn more about how to do that, have a look at our  Critical Thinking and Problem Solving for Effective Decision-Making   workshop and register today!

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Little-Known Examples of Critical Thinking in the Workplace

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Critical Thinking Defined

Critical thinking is a skill that every employer loves to list in their job descriptions. According to a World Economic Forum survey of HR professionals, it will be the second most important workplace skill in 2020.

But what exactly does ‘critical thinking’ mean, especially in a work context?

Critical thinking refers to a person’s ability to see the big picture, use relevant information and data to understand the situation and come to a reasonable judgment about what to do.

Some characteristics of a critical thinker are:

Objective - Able to recognize biases and look at things from a neutral perspective.

Logical - Sets standards and criteria for assessment, step-by-step approach.

Evidence-based - Takes into account facts and data, does not rely on feelings or unsubstantiated claims.

Collaborative - Receives input from multiple sources and is willing to consider other people’s ideas.

Examples of Critical Thinking in the Workplace

Being open to trying something new.

Imagine that during a strategy brainstorming meeting someone suggests a new way of generating leads for the sales team. People who are resistant to change may object and say "We've always done cold-calling and had success, why change it now?"

Instead of shooting down a new idea without giving it any thought, a critical thinker would seek out more information. Why is this a good idea? Is there data that shows a different method could increase sales? What metrics can be used to measure results?

Perhaps the market has shifted or there is an emerging channel that is yielding great opportunities for marketing. Employing critical thinking could result in a more effective way of doing business.

Determining the right course of action

High-risk situations call for a quick and accurate decision that will not prove to be the wrong move later on. When these important decisions need to be made, critical thinking is a must.

Doctors and nurses are professionals who constantly use critical thinking skills and reasoning in their workplace. They need to rapidly analyze information and decide on an action plan based on what they observe. A lapse in judgement could mean life or death for patients.

As an example, at the patient intake stage hospital nurses need to assess people’s symptoms and utilize critical thinking to judge in which order to treat patients. Factors such as urgency, level of pain, and combination of symptoms will help guide the decision.

Controlling emotional response

Many workers in certain professions often are faced with ethical challenges. Sometimes emotions or moral standards get in the way of work and put people in a tough spot.

For example, a social worker might feel that she could be so much more useful to a struggling single mother if she made a false report resulting in increased financial assistance. Critical thinking skills help someone in this situation be aware of their emotions and examine all aspects objectively. The social worker should weigh the potential consequences of committing fraud and how this could negatively affect her career and the single mother she wants to help. Thinking through the details may reveal more appropriate alternatives that will still be beneficial, like recommending a low-income child care provider.

Critical thinkers make better business decisions because they collect more information, analyze it thoroughly and come to a logical conclusion.

Be sure to actively employ critical thinking in the workplace to up your performance and make decisions effectively.

10 Brilliant Self Evaluation Phrases for Leadership

How to prevent bad decisions: workplace decision making examples.

41+ Critical Thinking Examples (Definition + Practices)

Critical thinking is an essential skill in our information-overloaded world, where figuring out what is fact and fiction has become increasingly challenging.

But why is critical thinking essential? Put, critical thinking empowers us to make better decisions, challenge and validate our beliefs and assumptions, and understand and interact with the world more effectively and meaningfully.

Critical thinking is like using your brain's "superpowers" to make smart choices. Whether it's picking the right insurance, deciding what to do in a job, or discussing topics in school, thinking deeply helps a lot. In the next parts, we'll share real-life examples of when this superpower comes in handy and give you some fun exercises to practice it.

Critical Thinking Process Outline

Critical thinking means thinking clearly and fairly without letting personal feelings get in the way. It's like being a detective, trying to solve a mystery by using clues and thinking hard about them.

It isn't always easy to think critically, as it can take a pretty smart person to see some of the questions that aren't being answered in a certain situation. But, we can train our brains to think more like puzzle solvers, which can help develop our critical thinking skills.

Here's what it looks like step by step:

Spotting the Problem: It's like discovering a puzzle to solve. You see that there's something you need to figure out or decide.

Collecting Clues: Now, you need to gather information. Maybe you read about it, watch a video, talk to people, or do some research. It's like getting all the pieces to solve your puzzle.

Breaking It Down: This is where you look at all your clues and try to see how they fit together. You're asking questions like: Why did this happen? What could happen next?

Checking Your Clues: You want to make sure your information is good. This means seeing if what you found out is true and if you can trust where it came from.

Making a Guess: After looking at all your clues, you think about what they mean and come up with an answer. This answer is like your best guess based on what you know.

Explaining Your Thoughts: Now, you tell others how you solved the puzzle. You explain how you thought about it and how you answered. 

Checking Your Work: This is like looking back and seeing if you missed anything. Did you make any mistakes? Did you let any personal feelings get in the way? This step helps make sure your thinking is clear and fair.

And remember, you might sometimes need to go back and redo some steps if you discover something new. If you realize you missed an important clue, you might have to go back and collect more information.

Critical Thinking Methods

Just like doing push-ups or running helps our bodies get stronger, there are special exercises that help our brains think better. These brain workouts push us to think harder, look at things closely, and ask many questions.

It's not always about finding the "right" answer. Instead, it's about the journey of thinking and asking "why" or "how." Doing these exercises often helps us become better thinkers and makes us curious to know more about the world.

Now, let's look at some brain workouts to help us think better:

1. "What If" Scenarios

Imagine crazy things happening, like, "What if there was no internet for a month? What would we do?" These games help us think of new and different ideas.

Pick a hot topic. Argue one side of it and then try arguing the opposite. This makes us see different viewpoints and think deeply about a topic.

3. Analyze Visual Data

Check out charts or pictures with lots of numbers and info but no explanations. What story are they telling? This helps us get better at understanding information just by looking at it.

4. Mind Mapping

Write an idea in the center and then draw lines to related ideas. It's like making a map of your thoughts. This helps us see how everything is connected.

There's lots of mind-mapping software , but it's also nice to do this by hand.

5. Weekly Diary

Every week, write about what happened, the choices you made, and what you learned. Writing helps us think about our actions and how we can do better.

6. Evaluating Information Sources

Collect stories or articles about one topic from newspapers or blogs. Which ones are trustworthy? Which ones might be a little biased? This teaches us to be smart about where we get our info.

There are many resources to help you determine if information sources are factual or not.

7. Socratic Questioning

This way of thinking is called the Socrates Method, named after an old-time thinker from Greece. It's about asking lots of questions to understand a topic. You can do this by yourself or chat with a friend.

Start with a Big Question:

"What does 'success' mean?"

Dive Deeper with More Questions:

"Why do you think of success that way?" "Do TV shows, friends, or family make you think that?" "Does everyone think about success the same way?"

"Can someone be a winner even if they aren't rich or famous?" "Can someone feel like they didn't succeed, even if everyone else thinks they did?"

Look for Real-life Examples:

"Who is someone you think is successful? Why?" "Was there a time you felt like a winner? What happened?"

Think About Other People's Views:

"How might a person from another country think about success?" "Does the idea of success change as we grow up or as our life changes?"

Think About What It Means:

"How does your idea of success shape what you want in life?" "Are there problems with only wanting to be rich or famous?"

Look Back and Think:

"After talking about this, did your idea of success change? How?" "Did you learn something new about what success means?"

8. Six Thinking Hats 

Edward de Bono came up with a cool way to solve problems by thinking in six different ways, like wearing different colored hats. You can do this independently, but it might be more effective in a group so everyone can have a different hat color. Each color has its way of thinking:

White Hat (Facts): Just the facts! Ask, "What do we know? What do we need to find out?"

Red Hat (Feelings): Talk about feelings. Ask, "How do I feel about this?"

Black Hat (Careful Thinking): Be cautious. Ask, "What could go wrong?"

Yellow Hat (Positive Thinking): Look on the bright side. Ask, "What's good about this?"

Green Hat (Creative Thinking): Think of new ideas. Ask, "What's another way to look at this?"

Blue Hat (Planning): Organize the talk. Ask, "What should we do next?"

When using this method with a group:

• Explain all the hats.
• Decide which hat to wear first.
• Make sure everyone switches hats at the same time.
• Finish with the Blue Hat to plan the next steps.

9. SWOT Analysis

SWOT Analysis is like a game plan for businesses to know where they stand and where they should go. "SWOT" stands for Strengths, Weaknesses, Opportunities, and Threats.

There are a lot of SWOT templates out there for how to do this visually, but you can also think it through. It doesn't just apply to businesses but can be a good way to decide if a project you're working on is working.

Strengths: What's working well? Ask, "What are we good at?"

Weaknesses: Where can we do better? Ask, "Where can we improve?"

Opportunities: What good things might come our way? Ask, "What chances can we grab?"

Threats: What challenges might we face? Ask, "What might make things tough for us?"

Steps to do a SWOT Analysis:

• Goal: Decide what you want to find out.
• Research: Learn about your business and the world around it.
• Brainstorm: Get a group and think together. Talk about strengths, weaknesses, opportunities, and threats.
• Pick the Most Important Points: Some things might be more urgent or important than others.
• Make a Plan: Decide what to do based on your SWOT list.
• Check Again Later: Things change, so look at your SWOT again after a while to update it.

Now that you have a few tools for thinking critically, let’s get into some specific examples.

Everyday Examples

Life is a series of decisions. From the moment we wake up, we're faced with choices – some trivial, like choosing a breakfast cereal, and some more significant, like buying a home or confronting an ethical dilemma at work. While it might seem that these decisions are disparate, they all benefit from the application of critical thinking.

10. Deciding to buy something

Imagine you want a new phone. Don't just buy it because the ad looks cool. Think about what you need in a phone. Look up different phones and see what people say about them. Choose the one that's the best deal for what you want.

11. Deciding what is true

There's a lot of news everywhere. Don't believe everything right away. Think about why someone might be telling you this. Check if what you're reading or watching is true. Make up your mind after you've looked into it.

12. Deciding when you’re wrong

Sometimes, friends can have disagreements. Don't just get mad right away. Try to see where they're coming from. Talk about what's going on. Find a way to fix the problem that's fair for everyone.

13. Deciding what to eat

There's always a new diet or exercise that's popular. Don't just follow it because it's trendy. Find out if it's good for you. Ask someone who knows, like a doctor. Make choices that make you feel good and stay healthy.

14. Deciding what to do today

Everyone is busy with school, chores, and hobbies. Make a list of things you need to do. Decide which ones are most important. Plan your day so you can get things done and still have fun.

15. Making Tough Choices

Sometimes, it's hard to know what's right. Think about how each choice will affect you and others. Talk to people you trust about it. Choose what feels right in your heart and is fair to others.

16. Planning for the Future

Big decisions, like where to go to school, can be tricky. Think about what you want in the future. Look at the good and bad of each choice. Talk to people who know about it. Pick what feels best for your dreams and goals.

Job Examples

17. solving problems.

Workers brainstorm ways to fix a machine quickly without making things worse when a machine breaks at a factory.

18. Decision Making

A store manager decides which products to order more of based on what's selling best.

19. Setting Goals

A team leader helps their team decide what tasks are most important to finish this month and which can wait.

20. Evaluating Ideas

At a team meeting, everyone shares ideas for a new project. The group discusses each idea's pros and cons before picking one.

21. Handling Conflict

Two workers disagree on how to do a job. Instead of arguing, they talk calmly, listen to each other, and find a solution they both like.

22. Improving Processes

A cashier thinks of a faster way to ring up items so customers don't have to wait as long.

23. Asking Questions

Before starting a big task, an employee asks for clear instructions and checks if they have the necessary tools.

24. Checking Facts

Before presenting a report, someone double-checks all their information to make sure there are no mistakes.

25. Planning for the Future

A business owner thinks about what might happen in the next few years, like new competitors or changes in what customers want, and makes plans based on those thoughts.

26. Understanding Perspectives

A team is designing a new toy. They think about what kids and parents would both like instead of just what they think is fun.

School Examples

27. researching a topic.

For a history project, a student looks up different sources to understand an event from multiple viewpoints.

28. Debating an Issue

In a class discussion, students pick sides on a topic, like school uniforms, and share reasons to support their views.

29. Evaluating Sources

While writing an essay, a student checks if the information from a website is trustworthy or might be biased.

30. Problem Solving in Math

When stuck on a tricky math problem, a student tries different methods to find the answer instead of giving up.

31. Analyzing Literature

In English class, students discuss why a character in a book made certain choices and what those decisions reveal about them.

32. Testing a Hypothesis

For a science experiment, students guess what will happen and then conduct tests to see if they're right or wrong.

33. Giving Peer Feedback

After reading a classmate's essay, a student offers suggestions for improving it.

34. Questioning Assumptions

In a geography lesson, students consider why certain countries are called "developed" and what that label means.

35. Designing a Study

For a psychology project, students plan an experiment to understand how people's memories work and think of ways to ensure accurate results.

36. Interpreting Data

In a science class, students look at charts and graphs from a study, then discuss what the information tells them and if there are any patterns.

Critical Thinking Puzzles

Not all scenarios will have a single correct answer that can be figured out by thinking critically. Sometimes we have to think critically about ethical choices or moral behaviors. 

Here are some mind games and scenarios you can solve using critical thinking. You can see the solution(s) at the end of the post.

37. The Farmer, Fox, Chicken, and Grain Problem

A farmer is at a riverbank with a fox, a chicken, and a grain bag. He needs to get all three items across the river. However, his boat can only carry himself and one of the three items at a time. 

Here's the challenge:

• If the fox is left alone with the chicken, the fox will eat the chicken.
• If the chicken is left alone with the grain, the chicken will eat the grain.

How can the farmer get all three items across the river without any item being eaten? 

38. The Rope, Jar, and Pebbles Problem

You are in a room with two long ropes hanging from the ceiling. Each rope is just out of arm's reach from the other, so you can't hold onto one rope and reach the other simultaneously. 

Your task is to tie the two rope ends together, but you can't move the position where they hang from the ceiling.

You are given a jar full of pebbles. How do you complete the task?

39. The Two Guards Problem

Imagine there are two doors. One door leads to certain doom, and the other leads to freedom. You don't know which is which.

In front of each door stands a guard. One guard always tells the truth. The other guard always lies. You don't know which guard is which.

You can ask only one question to one of the guards. What question should you ask to find the door that leads to freedom?

40. The Hourglass Problem

You have two hourglasses. One measures 7 minutes when turned over, and the other measures 4 minutes. Using just these hourglasses, how can you time exactly 9 minutes?

41. The Lifeboat Dilemma

Imagine you're on a ship that's sinking. You get on a lifeboat, but it's already too full and might flip over. 

Nearby in the water, five people are struggling: a scientist close to finding a cure for a sickness, an old couple who've been together for a long time, a mom with three kids waiting at home, and a tired teenager who helped save others but is now in danger. 

You can only save one person without making the boat flip. Who would you choose?

42. The Tech Dilemma

You work at a tech company and help make a computer program to help small businesses. You're almost ready to share it with everyone, but you find out there might be a small chance it has a problem that could show users' private info. 

If you decide to fix it, you must wait two more months before sharing it. But your bosses want you to share it now. What would you do?

43. The History Mystery

Dr. Amelia is a history expert. She's studying where a group of people traveled long ago. She reads old letters and documents to learn about it. But she finds some letters that tell a different story than what most people believe. 

If she says this new story is true, it could change what people learn in school and what they think about history. What should she do?

The Role of Bias in Critical Thinking

Have you ever decided you don’t like someone before you even know them? Or maybe someone shared an idea with you that you immediately loved without even knowing all the details. 

This experience is called bias, which occurs when you like or dislike something or someone without a good reason or knowing why. It can also take shape in certain reactions to situations, like a habit or instinct. 

Bias comes from our own experiences, what friends or family tell us, or even things we are born believing. Sometimes, bias can help us stay safe, but other times it stops us from seeing the truth.

Not all bias is bad. Bias can be a mechanism for assessing our potential safety in a new situation. If we are biased to think that anything long, thin, and curled up is a snake, we might assume the rope is something to be afraid of before we know it is just a rope.

While bias might serve us in some situations (like jumping out of the way of an actual snake before we have time to process that we need to be jumping out of the way), it often harms our ability to think critically.

How Bias Gets in the Way of Good Thinking

Selective Perception: We only notice things that match our ideas and ignore the rest. 

It's like only picking red candies from a mixed bowl because you think they taste the best, but they taste the same as every other candy in the bowl. It could also be when we see all the signs that our partner is cheating on us but choose to ignore them because we are happy the way we are (or at least, we think we are).

Agreeing with Yourself: This is called “ confirmation bias ” when we only listen to ideas that match our own and seek, interpret, and remember information in a way that confirms what we already think we know or believe. 

An example is when someone wants to know if it is safe to vaccinate their children but already believes that vaccines are not safe, so they only look for information supporting the idea that vaccines are bad.

Thinking We Know It All: Similar to confirmation bias, this is called “overconfidence bias.” Sometimes we think our ideas are the best and don't listen to others. This can stop us from learning.

Have you ever met someone who you consider a “know it”? Probably, they have a lot of overconfidence bias because while they may know many things accurately, they can’t know everything. Still, if they act like they do, they show overconfidence bias.

There's a weird kind of bias similar to this called the Dunning Kruger Effect, and that is when someone is bad at what they do, but they believe and act like they are the best .

Following the Crowd: This is formally called “groupthink”. It's hard to speak up with a different idea if everyone agrees. But this can lead to mistakes.

An example of this we’ve all likely seen is the cool clique in primary school. There is usually one person that is the head of the group, the “coolest kid in school”, and everyone listens to them and does what they want, even if they don’t think it’s a good idea.

How to Overcome Biases

Here are a few ways to learn to think better, free from our biases (or at least aware of them!).

Know Your Biases: Realize that everyone has biases. If we know about them, we can think better.

Listen to Different People: Talking to different kinds of people can give us new ideas.

Ask Why: Always ask yourself why you believe something. Is it true, or is it just a bias?

Understand Others: Try to think about how others feel. It helps you see things in new ways.

Keep Learning: Always be curious and open to new information.

In today's world, everything changes fast, and there's so much information everywhere. This makes critical thinking super important. It helps us distinguish between what's real and what's made up. It also helps us make good choices. But thinking this way can be tough sometimes because of biases. These are like sneaky thoughts that can trick us. The good news is we can learn to see them and think better.

There are cool tools and ways we've talked about, like the "Socratic Questioning" method and the "Six Thinking Hats." These tools help us get better at thinking. These thinking skills can also help us in school, work, and everyday life.

We’ve also looked at specific scenarios where critical thinking would be helpful, such as deciding what diet to follow and checking facts.

Thinking isn't just a skill—it's a special talent we improve over time. Working on it lets us see things more clearly and understand the world better. So, keep practicing and asking questions! It'll make you a smarter thinker and help you see the world differently.

Critical Thinking Puzzles (Solutions)

The farmer, fox, chicken, and grain problem.

• The farmer first takes the chicken across the river and leaves it on the other side.
• He returns to the original side and takes the fox across the river.
• After leaving the fox on the other side, he returns the chicken to the starting side.
• He leaves the chicken on the starting side and takes the grain bag across the river.
• He leaves the grain with the fox on the other side and returns to get the chicken.
• The farmer takes the chicken across, and now all three items -- the fox, the chicken, and the grain -- are safely on the other side of the river.

The Rope, Jar, and Pebbles Problem

• Take one rope and tie the jar of pebbles to its end.
• Swing the rope with the jar in a pendulum motion.
• While the rope is swinging, grab the other rope and wait.
• As the swinging rope comes back within reach due to its pendulum motion, grab it.
• With both ropes within reach, untie the jar and tie the rope ends together.

The Two Guards Problem

The question is, "What would the other guard say is the door to doom?" Then choose the opposite door.

The Hourglass Problem

• Start both hourglasses. 
• When the 4-minute hourglass runs out, turn it over.
• When the 7-minute hourglass runs out, the 4-minute hourglass will have been running for 3 minutes. Turn the 7-minute hourglass over. 
• When the 4-minute hourglass runs out for the second time (a total of 8 minutes have passed), the 7-minute hourglass will run for 1 minute. Turn the 7-minute hourglass again for 1 minute to empty the hourglass (a total of 9 minutes passed).

The Boat and Weights Problem

Take the cat over first and leave it on the other side. Then, return and take the fish across next. When you get there, take the cat back with you. Leave the cat on the starting side and take the cat food across. Lastly, return to get the cat and bring it to the other side.

The Lifeboat Dilemma

There isn’t one correct answer to this problem. Here are some elements to consider:

• Moral Principles: What values guide your decision? Is it the potential greater good for humanity (the scientist)? What is the value of long-standing love and commitment (the elderly couple)? What is the future of young children who depend on their mothers? Or the selfless bravery of the teenager?
• Future Implications: Consider the future consequences of each choice. Saving the scientist might benefit millions in the future, but what moral message does it send about the value of individual lives?
• Emotional vs. Logical Thinking: While it's essential to engage empathy, it's also crucial not to let emotions cloud judgment entirely. For instance, while the teenager's bravery is commendable, does it make him more deserving of a spot on the boat than the others?
• Acknowledging Uncertainty: The scientist claims to be close to a significant breakthrough, but there's no certainty. How does this uncertainty factor into your decision?
• Personal Bias: Recognize and challenge any personal biases, such as biases towards age, profession, or familial status.

The Tech Dilemma

Again, there isn’t one correct answer to this problem. Here are some elements to consider:

• Evaluate the Risk: How severe is the potential vulnerability? Can it be easily exploited, or would it require significant expertise? Even if the circumstances are rare, what would be the consequences if the vulnerability were exploited?
• Stakeholder Considerations: Different stakeholders will have different priorities. Upper management might prioritize financial projections, the marketing team might be concerned about the product's reputation, and customers might prioritize the security of their data. How do you balance these competing interests?
• Short-Term vs. Long-Term Implications: While launching on time could meet immediate financial goals, consider the potential long-term damage to the company's reputation if the vulnerability is exploited. Would the short-term gains be worth the potential long-term costs?
• Ethical Implications : Beyond the financial and reputational aspects, there's an ethical dimension to consider. Is it right to release a product with a known vulnerability, even if the chances of it being exploited are low?
• Seek External Input: Consulting with cybersecurity experts outside your company might be beneficial. They could provide a more objective risk assessment and potential mitigation strategies.
• Communication: How will you communicate the decision, whatever it may be, both internally to your team and upper management and externally to your customers and potential users?

The History Mystery

Dr. Amelia should take the following steps:

• Verify the Letters: Before making any claims, she should check if the letters are actual and not fake. She can do this by seeing when and where they were written and if they match with other things from that time.
• Get a Second Opinion: It's always good to have someone else look at what you've found. Dr. Amelia could show the letters to other history experts and see their thoughts.
• Research More: Maybe there are more documents or letters out there that support this new story. Dr. Amelia should keep looking to see if she can find more evidence.
• Share the Findings: If Dr. Amelia believes the letters are true after all her checks, she should tell others. This can be through books, talks, or articles.
• Stay Open to Feedback: Some people might agree with Dr. Amelia, and others might not. She should listen to everyone and be ready to learn more or change her mind if new information arises.

Ultimately, Dr. Amelia's job is to find out the truth about history and share it. It's okay if this new truth differs from what people used to believe. History is about learning from the past, no matter the story.

Related posts:

• Experimenter Bias (Definition + Examples)
• Hasty Generalization Fallacy (31 Examples + Similar Names)
• Ad Hoc Fallacy (29 Examples + Other Names)
• Confirmation Bias (Examples + Definition)
• Equivocation Fallacy (26 Examples + Description)

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5 Critical Thinking Examples In The Workplace To Become A Better Manager

What is critical thinking, importance of critical thinking for leaders, understanding different critical thinking skills with examples, 1. allocating resources, 2. dealing with employee conflict, 3. implementing new technology, 4. handling a crisis, 5. performance evaluation and promotion, how to improve critical thinking skills.

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• Analysis:  The ability to examine information by breaking it down into parts and understanding the relationships between them, for example, analyzing a complex legal case by breaking it down into relevant legal concepts and examining how they apply to the case’s specific circumstances.
• Evaluation:  The ability to assess the credibility and relevance of information. For example, evaluating the quality of research by examining the methodology, data collection, and conclusions drawn to determine whether the study provides reliable and valid information.
• Inference:  The ability to draw logical conclusions based on evidence. For example, inferring that a person is lying based on inconsistencies in their story and other evidence such as body language .
• Problem-solving:  The ability to identify and solve problems using logical reasoning and, for example, developing a plan to reduce the carbon footprint of a manufacturing process by identifying the most significant sources of carbon emissions and developing strategies to reduce them.
• Decision-making:  The ability to make well-informed and thoughtful decisions. For example, deciding which candidate to hire by evaluating their qualifications, experience, and fit with the company culture. This requires weighing the evidence and making a thoughtful decision based on the available information.
• Creativity:  The ability to generate new and innovative ideas. For example, coming up with a new product idea that meets an unmet need in the market.
• Communication:  The ability to express ideas clearly and effectively. For example, presenting a persuasive argument supporting a particular policy proposal.

5 Critical thinking examples in the workplace

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5 creative and critical thinking examples in workplace  .

In our blog  How To Improve Critical Thinking Skills at Work And Make Better Decisions ,  we highlighted some essential skills and activities that can make you a more valuable employee. We demonstrated how critical thinking is the ability to make informed, logical decisions, overcome bias through self-knowledge and collaboration with others.

In this blog we will list five creative and critical thinking examples in workplace settings. Critical thinking scenarios in the workplace can arise from the mundane, everyday tasks of data analysis to solving critical problems–each requiring logic and critical thinking.

The Ultimate Guide To Critical Thinking

• 12 Critical Thinking Interview Questions and Scenarios With Sample Answers
• Is Critical Thinking A Soft Skill Or Hard Skill?

10 Best Books On Critical Thinking And Problem Solving

• 12 Common Barriers To Critical Thinking (And How To Overcome Them)
• How To Promote Critical Thinking In The Workplace
• What Is The Role Of Communication In Critical Thinking?  

Table of Contents

Creative and critical thinking examples in workplace settings

Critical thinking to solve a problem example 1: analyzing data.

In these days of data overload, automation can sift, sort, and report data in a more-or-less manageable form. The ability to analyze, make sense of, and make informed decisions on data is a uniquely human quality.

A core skill of leveraging all that information into sound business decisions is critical thinking. For example, a critical thinker can look at a sales projection report and judge whether the source information was slanted, or skewed because of past seasonal effects on sales.

Critical thinking to solve a problem; Example 2: Promoting a team and collaborative approach to solve a problem

One of the most common creative and critical thinking examples in workplace settings is applying the principle that, contrary to the old saying, too many cooks don’t necessarily “spoil the broth.”

One recipe for successful problem solving in any organization is effective team collaboration. The team must employ a strategy that logically analyzes each team member’s input. Individual members of the team must be prepared (and encouraged) to offer constructive criticism and reasoned input based on the precepts of critical thinking.

Read More: Is Common Sense a Skill in the Workplace? (+How to Cultivate It)

Critical thinking to solve a problem; Example 3: Assessing risks

Logical and critical thinking examples of successfully coping with risks include:

• identifying potential hazards at a construction site and matching those hazards with the health and safety requirements of OSHA
• providing a risk assessment and developing an emergency reaction plan for business continuity
• assessing the potential impacts of new financial privacy and compliance rules with a plan of action that mitigates and effectively responds to risks

Critical thinking to solve a problem; Example 4: Hiring new talent

As discussed in our previous blog, overcoming bias is an important step in critical thinking. When making a new hire, you must read, analyze, and digest multiple job application packages.

Your first step in the process is to remove bias and personal preferences from your applicant selection process. That means disregarding the applicants’ age, gender, place origin or other factors.

Remember that bias is often unconscious. To eliminate bias from your thinking process, know that bias can be insidious. Bias has a tendency to produce irrational judgments in a consistent pattern.

In his article on  Entrepreneur.com , Dr. Travis Bradberry cites cognitive biases and how they influence your judgement. When hiring, be on the lookout for the following biases:

• Confirmation bias , which is a tendency to look for information that supports a pre-existing belief. Say the applicant attended an educational institution that received some bad publicity recently. You believe that the institution is flawed, so the applicant must also be flawed.
• The Halo effect , which happens when someone creates a strong first impression and that impression sticks. Perhaps the applicant attended one of your favorite Ivy League institutions. Dig deeper and see if that good first impression of the applicant is warranted.

So, if you can recognize and understand bias, you can think more objectively, and recruit the best talent for your organization.

Critical thinking to solve a problem; Example 5: Knowing your true value to the organization

Self-reflection  involves an honest analysis of your worth to the organization and how your experience and talents add value and help you find ways to improve your performance.

One suggested practice is to list the ways you are contributing to the goals of your organization. How are your contributions impacting the overall progress of the organization’s mission, and how do they positively (or negatively) affect your potential for growth and assuming increasing responsibilities in your organization?

The foregoing analysis has an added advantage. Reflecting on your thought processes is an important step in critical thinking, which, in turn, helps you become a better critical thinker—with the compounding effect of improving your performance and value to your organization.

Outcomes of applying the above “logic and critical thinking” examples

By applying the foregoing examples of critical thinking in workplace settings you can open new opportunities of improved performance and effectiveness on the job. For example:

Critical thinking opens the door to trying something new.  Group-thinking can stifle positive change. Resistance to change can strangle a good idea at birth when someone says, “We have always had success with the old method.”

A critical thinker, instead of shooting down a new idea, seeks out more information, and asks:

• Why is that a good idea?
• What is the data that shows that the new method could result in a better outcome?
• What, if any, are the metrics that can be applied to measure results?

Critical thinking provides quick and accurate decisions in high-risk situations.  High-risk implies bad consequences, and  critical thinking is a must .

A classic example would be triaging victims during a medical emergency. Medical personnel must apply all their training and best judgement in rapidly and critically analyzing the sequence of emergency patient treatment without bias based on a combination of factors to help them reach those decisions.

Critical thinkers are in control of their emotions.  On the job, you could be faced with ethical and moral challenges. At times, emotions can cloud judgment and put you in a tough spot where you have to choose between what your heart wants and what your brain knows is best.

Say that you are faced with the dilemma of reporting a colleague’s dishonest or illegal behavior on the job. The dilemma is that the colleague is your friend, has a family, and has a substance-use problem. You can remain silent and your colleague will get away with the act, or you can report the infraction.

A critical thinker will think things through. How will the colleague’s actions negatively affect your work unit? Could there be an audit trigger and disruptive investigation where you’ll have to risk lying—and perhaps losing your job? Might this be a serendipitous opportunity to get your colleague to resolve a substance-use problem?

No one ever claimed that critical thinking was easy. But, paraphrasing the words of Teddy Roosevelt, nothing worth doing is easy.

• Critical Thinking vs Problem Solving: What’s the Difference?
• Is Critical Thinking Overrated?  Disadvantages Of Critical Thinking
• 25 In-Demand Jobs That Require Critical Thinking and Problem-Solving Skills
• Brainstorming: Techniques Used To Boost Critical Thinking and Creativity
• 11 Principles Of Critical Thinking  

Jenny Palmer

Founder of Eggcellentwork.com. With over 20 years of experience in HR and various roles in corporate world, Jenny shares tips and advice to help professionals advance in their careers. Her blog is a go-to resource for anyone looking to improve their skills, land their dream job, or make a career change.

Further Reading...

How To Become a Polymath in 4 Steps  

Is Critical Thinking Overrated?  Disadvantages Of Critical Thinking

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Examples Of Critical Thinking At The Workplace & In Real Life

Work from home (WFH) has created many problems for people such as long working hours, neck and back pain, and…

Work from home (WFH) has created many problems for people such as long working hours, neck and back pain, and even having multiple cups of coffee every day. Now that organizations are prioritizing fully remote or blended working models, such scenarios are impossible to ignore.

An extremely unhealthy habit that is a product of working at home is the high consumption of coffee. Studies suggest that several coffee aficionados use the beverage as a substitute for breakfast.  Drinking coffee may seem harmless but search the internet and you will find a long list of its disadvantages—from restlessness and insomnia to weight gain, anxiety and risk of heart attacks in young adults. But then you will find as many links listing the advantages of drinking coffee (if it’s within a certain limit).

Does that sound confusing? Which source should you trust then? By thinking critically, you can come to a conclusion that is logical.

This is just one of the examples of critical thinking in everyday life and its importance. We face many more small and big critical thinking examples in real life.

If you think it may not always be possible to apply critical thinking, you can follow the Ladder of Inference framework from Harappa Education’s Thinking Critically course. It is a four-step approach to understand how you can process information. The course covers several examples of critical thinking to explain it in detail.

To understand this better, let’s see some examples of critical thinking:

Critical thinking examples in the workplace.

Here are some common examples of critical thinking that will help you understand why it’s an essential skill in professional life:

Promoting a teamwork approach to problem-solving

As a team leader, the job of encouraging your team to work towards solving a problem falls on your shoulders. But every individual in a team may come up with different inputs and points of view.

You must logically analyze team members’ inputs. And then offer constructive criticism while sharing your own opinion on the situation. This is one of the common critical thinking examples in the workplace.

Self-evaluating your contributions

Imagine that your chief operating officer creates a new target for the organization. Now it’s your right and responsibility to use critical thinking skills examples and evaluate your contribution to reach the target.

Knowing how your contribution is important will help you discover ways to improve your performance. The result will show the impact your work has made, whether it’s solving a critical bug or coming up with a creative way to approach possible clients. Studying a few critical thinking skills examples will help you analyze your situation better.

This is among the most common critical thinker examples you can find and follow in every organization.

It’s evident from these examples of critical thinking that it’s a valuable skill every employee should strengthen. From efficient decision-making to navigating conflicts, thinking critically help you evaluate situations better instead of jumping to hasty and half-baked conclusions.

Examples of Critical Thinking in Real Life

Choosing a Career Path

Should I go for a full-time college or enroll in an online course? Which stream do I choose? Should I try to get a job in a private organization, work as a consultant, or move towards opening a start-up? We all face such dilemmas in our lives at some point or the other. But every option comes with its pros and cons and, therefore, it’s important to choose carefully.

Such critical thinking examples in everyday life highlight the importance of this process. Choosing the right career path certainly takes time. So as a critical thinker, you weigh the pros and cons of every option.

Also, consider the professional, financial and social context in the form of some critical thinking examples in real life. Know your interest and skill set. Answer questions such as “What is important for me?” and “Why is this important for me?”

Don’t go ahead right after making a choice. If you look at some critical thinker examples, you will understand the impact your chosen path will have in the next one, five and 10 years. Accordingly, you may like to rethink your career path. To be able to do this, some critical thinking will be required.

Evaluating Online Information

There are other examples of critical thinking in everyday life as well. There are hundreds of fake news items that we come across every day on the internet or social media. How do we find the truth among so much noise? Critical thinking can come to your aid.

We come across these and many more critical thinking skills examples in the digital world. With the exchange of information increasing by the minute, the need for critical thinking skills is only increasing.

But asking certain questions will help you process such information.

Who published the article?

What are their sources of information?

What are their intentions?

Are they representing themselves or someone else?

Don’t you think if most social media users ask themselves these questions, social media wars will reduce?

Critical thinker examples and applications can be found inside as well as outside classrooms and meeting rooms. So start working on your critical thinking skills now. Join Harappa Education’s Thinking Critically course, which explains the essential techniques with the help of a few great critical thinker examples. Empower yourself to make qualified decisions.

Explore topics such as Critical Thinking , How to Improve Critical Thinking & Ladder of Inference from our Harappa Diaries blog section and develop your strategic thinking skills .

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Critical Thinking Exercises for Employees: Boosting Workplace Problem-Solving Skills

In today’s fast-paced work environment, critical thinking skills are essential for success. By engaging in critical thinking exercises, employees can refine their ability to evaluate information, solve complex problems, and communicate effectively. These skills not only contribute to individual success but also promote a more innovative and productive work environment.

Critical thinking also plays a crucial role in leadership and management, as well as fostering effective teamwork. Managers who possess strong critical thinking skills are better equipped to guide their teams in problem-solving and decision-making processes. By incorporating critical thinking exercises into employee training, organizations can cultivate a culture that values innovation, creativity, and adaptability.

Key Takeaways

• Critical thinking exercises help employees develop problem-solving and communication skills.
• Strong critical thinking is essential for effective leadership, management, and teamwork.
• Fostering critical thinking in the workplace leads to a more innovative and productive environment.

Understanding Critical Thinking

Critical thinking is a vital skill for employees in the business world, as it enables individuals to analyze complex situations, identify biases, and make informed decisions through creative problem-solving methods. This cognitive process encourages a deeper understanding of problems and promotes the ability to approach them from multiple perspectives.

Developing critical thinking skills involves being aware of one’s own biases and working towards eliminating them. Bias can significantly impact how we approach problems and may result in making distorted decisions. By recognizing and addressing these biases, employees can harness their critical thinking abilities to make impartial and robust decisions in the business landscape.

One essential component of critical thinking is the ability to analyze information. This involves breaking down a problem into its constituent parts, understanding their relationships, and evaluating the significance of each element. Through thorough analysis, employees can gain a comprehensive view of the situation and consider various aspects before making well-informed decisions.

In the context of problem-solving, critical thinking encourages employees to explore new perspectives and think beyond conventional solutions. By adopting a creative approach, individuals can generate novel ideas and innovations, which can lead to improved business results and overall growth.

In conclusion, it is crucial for employees to develop and hone their critical thinking skills, as they enable individuals to navigate complex business environments effectively. By addressing biases, conducting robust analysis, and adopting creative problem-solving strategies, employees can make well-informed decisions that contribute to the success and longevity of the organization.

The Importance of Critical Thinking in the Workplace

Critical thinking is an essential skill for employees to possess in the modern workplace. It involves the ability to carefully and systematically analyze information, consider multiple perspectives, and make well-informed decisions. By enhancing decision-making abilities, critical thinking can lead to improved workplace performance and increased job satisfaction.

In the workplace , critical thinking allows for a more thorough evaluation of issues, helping to identify potential problems or opportunities. This is particularly important in today’s fast-paced, competitive environment, where companies need to stay ahead of industry trends and anticipate the needs of their customers. Employees who possess strong critical thinking skills can help their team effectively navigate the challenges that arise in any industry.

Furthermore, critical thinking plays a significant role in evaluating evidence and determining the credibility of information sources. Employees who can scrutinize data, identify patterns, and draw inferences can make more informed decisions and contribute to their team’s success. As a result, employers often seek to hire individuals with strong critical thinking abilities.

In a team setting, critical thinking helps facilitate productive discussions and collaboration. Members of a team who can effectively analyze situations, question assumptions, and remain open-minded to the opinions of others contribute positively to the decision-making process. This ensures that a diverse range of perspectives is considered, leading to better outcomes for the company.

Ultimately, developing critical thinking skills in employees is not just beneficial for the individual worker and their direct colleagues, but it also impacts the overall success of the organization. By fostering an environment that encourages the growth of critical thinking skills, employers can not only increase productivity but also create a more positive and engaged work culture.

Developing Critical Thinking Skills

Mindful observation.

Mindful observation is a valuable exercise for enhancing critical thinking skills. Encourage employees to take a step back and observe their surroundings, paying close attention to details that may have previously gone unnoticed. This practice helps employees develop the ability to analyze situations more thoroughly and interpret information more effectively.

Active Listening

Active listening is essential for effective communication and leadership. Encourage employees to practice active listening by giving their full attention to the speaker, avoiding interrupting, and providing constructive feedback. Active listening promotes the development of critical thinking skills by fostering open-mindedness, empathy, and understanding in the workplace.

Asking Questions

Asking questions is a key component of critical thinking, as it encourages employees to inquire deeper into subjects and analyze all aspects of an issue. Employers can foster a work environment that supports curiosity by encouraging team members to ask both open-ended and closed-ended questions and offering guidance when needed.

Assessing Evidence and Drawing Conclusions

Teaching employees how to evaluate evidence and draw informed conclusions is crucial for the development of critical thinking skills. Use thinking exercises that involve employees analyzing and evaluating various sources of information, ultimately forming an inference that leads to an informed decision. Pairing employees with a mentor is helpful for providing guidance and support throughout the process.

Recognizing and Managing Biases

Biases can greatly impact critical thinking and decision-making. Encourage employees to recognize their own biases and learn how to manage them effectively. Employees can benefit from understanding the impact of these biases on their thought process and how to minimize their influence to make objective, well-reasoned conclusions.

By incorporating these exercises and strategies into the workplace, employees can develop critical thinking skills that strengthen their overall performance, communication, and leadership abilities.

Critical Thinking and Communication

Critical thinking and communication go hand in hand in the workplace. Developing both skills can enhance employees’ ability to solve problems, make decisions, and work effectively in teams. By engaging in critical thinking exercises that involve clear communication and open discussion, employees can improve their cognitive abilities and interpersonal skills.

One exercise to improve critical thinking and communication is explaining a problem to someone else. This allows employees to fully understand a situation and consider all possible options for resolution. Encouraging employees to articulate their thought processes and rationale can lead to improved cognitive skills .

Another useful technique is group discussions, which can stimulate critical thinking and promote clear communication. By engaging in conversations where various perspectives are considered, employees can develop the ability to analyze information objectively and reevaluate their initial assumptions. Fostering open-mindedness and empathy for others’ viewpoints can also build strong communication skills in the workplace .

In addition to exercises, employees should continuously practice self-awareness. Becoming more conscious of their thought processes, values, ethics, and beliefs will enhance their critical thinking abilities . Developing self-awareness also encourages employees to reflect on their communication styles and identify areas that need improvement.

Implementing these critical thinking and communication exercises in the workplace can lead to more efficient problem-solving, enhanced team dynamics, and improved performance across the organization. By fostering a culture of open discussion and clear communication, employers can empower their teams to make well-informed decisions and excel in their respective roles.

Applying Critical Thinking to Problem Solving

Effective problem solving requires employees to utilize critical thinking skills. By carefully analyzing information, asking questions, and determining the best course of action, employees will be more likely to arrive at creative and innovative solutions to challenges.

A key aspect of critical thinking in problem solving is to question assumptions. Employees should be encouraged to identify any preconceived notions or biases that may be influencing their thought processes. This will help them approach the problem with a more open and objective perspective.

Another essential component is seeking alternative viewpoints, even if it means playing the devil’s advocate. By considering different perspectives and exploring various possibilities, employees will be better equipped to discover innovative solutions that might not have been immediately apparent.

Critical thinking also involves evaluating the effectiveness of potential solutions. Employees should be encouraged to analyze the pros and cons of each option, as well as consider any potential long-term impacts. This process can help identify the most viable and successful solutions for a given problem.

In order to foster a culture of critical thinking within the workplace, managers can provide support by encouraging employees to ask questions, challenge assumptions, and explore alternative perspectives. Additionally, providing opportunities for learning and growth can help employees further develop their critical thinking skills, ultimately leading to more effective problem solving and increased innovation.

In summary, critical thinking is essential for effective problem-solving at work. By questioning assumptions, exploring various perspectives, and evaluating potential solutions, employees can confidently recommend creative and innovative approaches to overcoming challenges. This will not only lead to better outcomes for the organization, but also foster a culture of continuous improvement and growth.

Critical Thinking in Leadership and Management

Developing critical thinking skills in leadership and management positions is crucial for making informed decisions, driving company growth, and ensuring employee satisfaction. By enhancing their cognitive abilities, leaders and managers become better at decision-making, hiring processes, and overall performance.

In the realm of leadership, critical thinking helps leaders to understand the logical relationships between ideas and recognize the importance of an argument. This enables them to identify mistakes in reasoning and make well-informed choices, thus driving superior organizational outcomes as mentioned here .

Certainly, nurturing critical thinking in management is essential for improving cognition . This includes decision-making skills, the ability to identify potential pitfalls, and dealing with complex situations. By integrating critical thinking into management practices, companies can boost employee engagement, improve workplace morale, and ultimately succeed in a competitive business landscape.

Incorporating critical thinking exercises into hiring processes allows employers to better assess candidates’ abilities objectively. By focusing on problem-solving and communication skills during the interview process, managers can identify high-potential talent who demonstrate strong critical thinking competencies.

Investing time in building and improving critical thinking skills not only benefits individuals but also the overall success of an organization. By supporting employees in developing their cognitive abilities, leaders and managers both play a crucial role in promoting a culture of critical thinking that will lead to better decision-making and stronger company performance.

In conclusion, fostering critical thinking in leadership and management enables better decision-making, more effective hiring processes, and improved organizational performance. Strong cognitive abilities empower leaders and managers to approach complex situations with confidence and clarity, driving overall growth and success.

Critical Thinking in Team Building

Incorporating critical thinking exercises within team building activities is essential for fostering creativity, collaboration, and problem-solving amongst employees. By engaging team members in activities that require them to consider multiple perspectives and work together to reach a conclusion, companies can significantly improve their team’s performance.

One effective critical thinking activity for team building is Debate It Out . In this exercise, teams are assigned a controversial topic and asked to come to a consensus. Participants must research and present opposing viewpoints, encouraging the consideration of multiple perspectives. This debate process encourages employees to challenge preconceived notions, question assumptions, and ultimately strengthen their critical thinking skills.

Another beneficial exercise involves conducting Reverse-engineering Google activities. In this scenario, participants work together to reverse-engineer a successful past project or campaign. This collaborative approach allows team members to learn from each other’s experiences, assumptions, and mistakes while analyzing the factors that contributed to the project’s success.

Brainstorming is another critical thinking team building activity that can generate diverse ideas and encourage innovation. By setting specific goals or challenges, team members collaborate to provide multiple solutions to a given problem. Encourage employees to think beyond the obvious answers, providing a safe space for innovative and unusual ideas.

In summary, promoting critical thinking within team building exercises is essential for strengthening collaboration, problem-solving, and decision-making skills. Implementing activities such as debates, reverse-engineering Google tasks, and brainstorming can foster robust critical thinking skills amongst team members and ultimately lead to improved team performance.

Evaluating Potential Job Candidates for Critical Thinking Skills

Screening for critical thinking.

When evaluating potential job candidates, it’s important to assess their critical thinking skills as part of the hiring process. These skills are essential for both hard and soft skills, making them valuable across various roles and industries.

A vital step to measure critical thinking is through the initial screening process. To do this effectively, recruiters can utilize pre-employment tests that focus on evaluating candidates’ analytical skills, problem-solving abilities, and decision-making skills. These assessments can be administered online for a more efficient process while narrowing down the applicant pool.

In addition, it’s helpful to include open-ended questions on job application forms, which require a demonstration of critical thinking. For instance, candidates can be asked to provide examples of situations where they needed to use critical thinking skills to resolve a problem.

Assessing Analytical Skills during Interviews

During the interview stage, hiring managers have the opportunity to further evaluate a candidate’s critical thinking abilities. Incorporating critical-thinking interview questions can reveal valuable insights into their thought processes and how they approach problem-solving.

Asking situational and behavioral questions can provide excellent insight into a candidate’s analytical capabilities. Employers may ask questions that require candidates to analyze specific scenarios, or they may inquire about past experiences where candidates employed their critical thinking skills.

Using case studies or real-life scenarios during interviews is also an effective method for assessing critical thinking abilities. Presenting candidates with a complex problem or task can help gauge their skills in problem-solving, decision-making, and evaluation.

It’s essential to have a structured approach when evaluating candidates’ analytical skills, as it enables hiring managers to compare their abilities objectively. This will ultimately help them make informed decisions when selecting the best-suited candidate for the job.

By effectively screening and assessing job candidates’ critical thinking skills, companies can confidently hire employees with the necessary abilities to contribute successfully to their organization’s goals and vision.

The Role of Emotional Intelligence in Critical Thinking

Emotional Intelligence (EI) plays a significant part in facilitating critical thinking skills for employees. EI is defined as the ability to understand and manage one’s emotions , as well as recognizing and influencing the emotions of others. In the context of critical thinking, high emotional intelligence allows individuals to be more reflective and open to different perspectives.

A key aspect of emotional intelligence in critical thinking is self-awareness. When employees are aware of their own emotions and biases, they can step back and reflect on their thoughts and decisions objectively. By doing so, they are better able to analyze and evaluate various media and sources of information, leading to more informed decisions.

Emotional intelligence also helps employees consider the ethical implications of their decisions. With a heightened understanding of emotions, individuals are more likely to empathize with others and take their perspectives into account. This ability enables them to navigate complex ethical dilemmas and make fair judgments that adhere to the organization’s values.

Moreover, employees with high emotional intelligence can easily adapt to different perspectives and opinions. They demonstrate a willingness to engage in meaningful dialogues with co-workers and are receptive to feedback. This collaborative spirit nurtures a culture of learning and continuous improvement, fostering an environment in which critical thinking can thrive.

In summary, emotional intelligence plays a crucial role in enhancing critical thinking skills among employees. By being aware of their emotions and biases, reflecting on decisions objectively, considering ethics, and embracing diverse perspectives, individuals with high emotional intelligence contribute enormously to creating a productive and innovative workplace.

Fostering an Innovative Work Environment through Critical Thinking

Promoting open discussions.

One way to encourage innovation in the workplace is by promoting open discussions. These encourage employees to share their ideas and contribute to the collaborative push for creative solutions. When a culture of open communication is established, employees feel valued and are more likely to take risks, making it easier for them to come up with innovative solutions. Conducting regular brainstorming sessions and encouraging the exchange of opinions during meetings can further enhance the creative thinking process.

Encouragement of Reflective Practice

Another essential aspect of fostering an innovative work environment is the encouragement of reflective practice. Reflection allows employees to learn from their experiences and identify areas for improvement. By consistently implementing reflective practices, employees can develop a better understanding of their thought processes, leading to more confident and knowledgeable decision-making. This can be done through regular self-assessments, group discussions, or by providing constructive feedback from managers and peers.

By focusing on open discussions and reflective practices, businesses can effectively nurture a culture of critical thinking and creativity, leading to more innovative solutions and long-term success in the ever-changing business landscape.

Enhancing critical thinking skills in the workplace is an essential step towards cultivating a culture of effective decision-making and problem-solving. By engaging in various training exercises, employees can strengthen their ability to analyze situations, interpret data, and make informed choices.

Introducing critical thinking exercises into an organization demonstrates the company’s commitment to fostering employee growth and harnessing their full potential. Such exercises are not only beneficial in honing analytical and problem-solving skills, but also in improving communication, collaboration, and adaptability among team members.

Incorporating critical thinking training into existing programs can lead to a more efficient and productive workplace. Employees with strong critical thinking skills are better prepared to face challenges, remain flexible and adaptive to changes in the market, and contribute positively to an organization’s overall success. By prioritizing critical thinking development, businesses can invest in their employees and, in turn, reap the benefits of a well-equipped workforce.

Frequently Asked Questions

What are effective group exercises to improve critical thinking.

There are various group exercises that can help improve critical thinking skills among employees. One example is the Socratic questioning technique in which a facilitator poses a series of questions designed to uncover assumptions and stimulate critical thinking. Another effective activity is the “Case Study Analysis,” where employees are tasked with analyzing real-life business scenarios to identify challenges, gather data, and make informed decisions.

How can team building games enhance critical thinking skills?

Team building games can be an engaging way to enhance critical thinking skills. These games often require collaboration, problem-solving, and decision-making under pressure, which can help participants sharpen their analytical abilities. Incorporating team-building exercises that promote critical thinking into regular team meetings or training sessions can create an environment of intellectual growth and mutual support.

What are some fun activities to develop critical thinking in adults?

Fun activities for adults aimed at developing critical thinking skills might include puzzles, escape room games, and debate clubs. These activities encourage individuals to challenge their assumptions, think outside the box, and use logical reasoning, ultimately improving their cognition and problem-solving abilities .

How can a workbook aid in critical thinking development?

A workbook designed for critical thinking development typically contains structured exercises, real-world examples, and reflective activities. These materials guide individuals through a step-by-step process of improving their critical thinking skills by encouraging self-awareness, fostering curiosity, and promoting constructive feedback. Using a workbook can provide an organized and personalized approach to enhancing critical thinking abilities.

What are the top 5 skills essential for critical thinking?

The top 5 skills essential for critical thinking include:

• Analytical thinking: The ability to break complex problems into smaller, manageable components.
• Evaluation: Assessing information and making judgments based on evidence and reasoning.
• Problem-solving: Identifying challenges and proposing effective solutions.
• Creativity: Generating innovative ideas, insights, and approaches.
• Communication: Articulating thoughts clearly and persuasively to convey complex ideas to others.

How can virtual activities benefit employees’ critical thinking?

Virtual activities can be an effective way to enhance critical thinking skills for remote or hybrid teams. Online tools and platforms can facilitate group discussions, brainstorming sessions, and collaborative problem-solving exercises, allowing employees to engage with diverse perspectives and develop their critical thinking skills. Employing virtual critical thinking activities can create an inclusive environment, encouraging employees to learn from each other, and adapt to changing circumstances.

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• Schools & departments

Critical thinking

Advice and resources to help you develop your critical voice.

Developing critical thinking skills is essential to your success at University and beyond.  We all need to be critical thinkers to help us navigate our way through an information-rich world. 

Whatever your discipline, you will engage with a wide variety of sources of information and evidence.  You will develop the skills to make judgements about this evidence to form your own views and to present your views clearly.

One of the most common types of feedback received by students is that their work is ‘too descriptive’.  This usually means that they have just stated what others have said and have not reflected critically on the material.  They have not evaluated the evidence and constructed an argument.

What is critical thinking?

Critical thinking is the art of making clear, reasoned judgements based on interpreting, understanding, applying and synthesising evidence gathered from observation, reading and experimentation. Burns, T., & Sinfield, S. (2016)  Essential Study Skills: The Complete Guide to Success at University (4th ed.) London: SAGE, p94.

Being critical does not just mean finding fault.  It means assessing evidence from a variety of sources and making reasoned conclusions.  As a result of your analysis you may decide that a particular piece of evidence is not robust, or that you disagree with the conclusion, but you should be able to state why you have come to this view and incorporate this into a bigger picture of the literature.

Being critical goes beyond describing what you have heard in lectures or what you have read.  It involves synthesising, analysing and evaluating what you have learned to develop your own argument or position.

Critical thinking is important in all subjects and disciplines – in science and engineering, as well as the arts and humanities.  The types of evidence used to develop arguments may be very different but the processes and techniques are similar.  Critical thinking is required for both undergraduate and postgraduate levels of study.

What, where, when, who, why, how?

Purposeful reading can help with critical thinking because it encourages you to read actively rather than passively.  When you read, ask yourself questions about what you are reading and make notes to record your views.  Ask questions like:

• What is the main point of this paper/ article/ paragraph/ report/ blog?
• Who wrote it?
• Why was it written?
• When was it written?
• Has the context changed since it was written?
• Is the evidence presented robust?
• How did the authors come to their conclusions?
• Do you agree with the conclusions?
• What does this add to our knowledge?
• Why is it useful?

Our web page covering Reading at university includes a handout to help you develop your own critical reading form and a suggested reading notes record sheet.  These resources will help you record your thoughts after you read, which will help you to construct your argument. 

Reading at university

Developing an argument

Being a university student is about learning how to think, not what to think.  Critical thinking shapes your own values and attitudes through a process of deliberating, debating and persuasion.   Through developing your critical thinking you can move on from simply disagreeing to constructively assessing alternatives by building on doubts.

There are several key stages involved in developing your ideas and constructing an argument.  You might like to use a form to help you think about the features of critical thinking and to break down the stages of developing your argument.

Features of critical thinking (pdf)

Features of critical thinking (Word rtf)

Our webpage on Academic writing includes a useful handout ‘Building an argument as you go’.

Academic writing

You should also consider the language you will use to introduce a range of viewpoints and to evaluate the various sources of evidence.  This will help your reader to follow your argument.  To get you started, the University of Manchester's Academic Phrasebank has a useful section on Being Critical. 

Academic Phrasebank

Developing your critical thinking

Set yourself some tasks to help develop your critical thinking skills.  Discuss material presented in lectures or from resource lists with your peers.  Set up a critical reading group or use an online discussion forum.  Think about a point you would like to make during discussions in tutorials and be prepared to back up your argument with evidence.

For more suggestions:

Developing your critical thinking - ideas (pdf)

Developing your critical thinking - ideas (Word rtf)

Published guides

For further advice and more detailed resources please see the Critical Thinking section of our list of published Study skills guides.

Study skills guides