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Presentation Skills 101: A Guide to Presentation Success

Getting the perfect presentation design is just a step toward a successful presentation. For the experienced user, building presentation skills is the answer to elevating the power of your message and showing expertise on any subject. Still, one can ask: is it the same set of skills, or are they dependable on the type of presentation?

In this article, we will introduce the different types of presentations accompanied by the skillset required to master them. The purpose, as always, is to retain the audience’s interest for a long-lasting and convincing message.

cover for presentation skills guide

Table of Contents

The Importance of Presentation Skills

Persuasive presentations, instructional presentations, informative presentations, inspirational presentations, basic presentation skills, what are the main difficulties when giving a presentation, recommendations to improve your presentation skills, closing statement.

Effective communication is the answer to reaching business and academic goals. The scenarios in which we can be required to deliver a presentation are as diverse as one can imagine. Still, some core concepts apply to all presentations.

 We define presentation skills as a compendium of soft skills that directly affect your presentation performance and contribute to creating a great presentation. These are not qualities acquired by birth but skills you ought to train and master to delve into professional environments.

You may ask: is it really that evident when a presenter is not prepared? Here are some common signs people can experience during presentations:

  • Evasive body language: Not making eye contact with the audience, arms closed tightly to the body, hands in pockets all the time.
  • Lack of interest in the presenter’s voice: dull tone, not putting an effort to articulate the topics.
  • Doubting when asked to answer a question
  • Irksome mood

The list can go on about common presenter mistakes , and most certainly, it will affect the performance of any presented data if the lack of interest by the presenter is blatantly obvious.  Another element to consider is anxiety, and according to research by the National Institute of Mental Health, 73% of the population in the USA is affected by glossophobia , which is the fear of public speaking, judgment, or negative evaluation by other people.

Therefore, presentation skills training is essential for any business professional who wants to achieve effective communication . It will remove the anxiety from presentation performance and help users effectively deliver their message and connect with the audience.

Archetypes of presentations

Persuasive presentations aim to convince the audience – often in short periods – to acquire a product or service, adhere to a cause, or invest in a company. For business entrepreneurs or politicians, persuasive presentations are their tool for the trade.

Unless you aim to be perceived as an imposter, a proper persuasive presentation has the elements of facts, empathy, and logic, balanced under a well-crafted narrative. The central pillar of these presentations is to identify the single factor that gathered your audience: it could be a market need, a social cause, or a revolutionary concept for today’s society. It has to be something with enough power to gather critiques – both good and bad.

That single factor has to be backed up by facts. Research that builds your hypothesis on how to solve that problem. A deep understanding of the target audience’s needs , concerns, and social position regarding the solution your means can offer. When those elements are in place, building a pitch becomes an easy task. 

Graphics can help you introduce information in a compelling format, lowering the need for lengthy presentations. Good presentation skills for persuasive presentations go by the hand of filtering relevant data and creating the visual cues that resonate with what your audience demands.

One powerful example of a persuasive presentation is the technique known as the elevator pitch . You must introduce your idea or product convincingly to the audience in a timeframe between 30 seconds and less than 2 minutes. You have to expose:

  • What do you do 
  • What’s the problem to solve
  • Why is your solution different from others 
  • Why should the audience care about your expertise

presentation skills an elevator pitch slide

For that very purpose, using engaging graphics with contrasting colors elevates the potential power of your message. It speaks professionalism, care for details, and out-of-the-box thinking. Knowing how to end a presentation is also critical, as your CTAs should be placed with care.

Therefore, let’s resume the requirements of persuasive presentations in terms of good presentation skills:

  • Identifying problems and needs
  • Elaborating “the hook” (the element that grabs the audience’s attention)
  • Knowing how to “tie” your audience (introducing a piece of information related to the hook that causes an emotional impact)
  • Broad knowledge of body language and hand gestures to quickly convey your message
  • Being prepared to argue a defense of your point of view
  • Handling rejection
  • Having a proactive attitude to convert opportunities into new projects
  • Using humor, surprise, or personal anecdotes as elements to sympathize with the audience
  • Having confidence
  • Be able to summarize facts and information in visually appealing ways

skills required for persuasive presentations

You can learn more about persuasive presentation techniques by clicking here .

In the case of instructional presentations, we ought to differentiate two distinctive types:

  • Lecture Presentations : Presentations being held at universities or any other educative institution. Those presentations cover, topic by topic, and the contents of a syllabus and are created by the team of teachers in charge of the course.
  • Training Presentations : These presentations take place during in-company training sessions and usually comprise a good amount of content that is resumed into easy-to-take solutions. They are aimed to coach employees over certain topics relevant to their work performance. The 70-20-10 Model is frequently used to address these training situations.

Lecture presentations appeal to the gradual introduction of complex concepts, following a structure set in the course’s syllabus. These presentations often have a similar aesthetic as a group of professors or researchers created to share their knowledge about a topic. Personal experience does tell that course presentations often rely on factual data, adequately documented, and on the theoretical side.

An example of a presentation that lies under this concept is a Syllabus Presentation, used by the teaching team to introduce the subject to new students, evaluation methods, concepts to be learned, and expectations to pass the course.

using a course syllabus presentation to boost your instructional presentation skills

On the other hand, training presentations are slide decks designed to meet an organization’s specific needs in the formal education of their personnel. Commonly known as “continuous education,” plenty of companies invest resources in coaching their employees to achieve higher performance results. These presentations have the trademark of being concise since their idea is to introduce the concepts that shall be applied in practice sessions. 

Ideally, the training presentations are introduced with little text and easy-to-recognize visual cues. Since the idea is to summarize as much as possible, these are visually appealing for the audience. They must be dynamic enough to allow the presenter to convey the message.

presentation skills example of a training presentation

Those key takeaways remind employees when they revisit their learning resources and allow them to ruminate on questions that fellow workers raise. 

To sum up this point, building presentation skills for instructional presentations requires:

  • Ability to put complex concepts into simpler words
  • Patience and a constant learning mindset
  • Voice training to deliver lengthy speeches without being too dense
  • Ability to summarize points and note the key takeaways
  • Empathizing with the audience to understand their challenges in the learning process

skill requirements for instructional presentations

The informative presentations take place in business situations, such as when to present project reports from different departments to the management. Another potential usage of these presentations is in SCRUM or other Agile methodologies, when a sprint is completed, to discuss the advance of the project with the Product Owner.

As they are presentations heavily dependent on data insights, it’s common to see the usage of infographics and charts to express usually dense data in simpler terms and easy to remember. 

a SCRUM process being shown in an informative slide

Informative presentations don’t just fall into the business category. Ph.D. Dissertation and Thesis presentations are topics that belong to the informative presentations category as they condense countless research hours into manageable reports for the academic jury. 

an example of a thesis dissertation template

Since these informational presentations can be perceived as lengthy and data-filled, it is important to learn the following professional presentation skills:

  • Attention to detail
  • Be able to explain complex information in simpler terms
  • Creative thinking
  • Powerful diction
  • Working on pauses and transitions
  • Pacing the presentation, so not too much information is divulged per slide

skill requirements for informational presentations

The leading inspirational platform, TEDx, comes to mind when talking about inspirational presentations. This presentation format has the peculiarity of maximizing the engagement with the audience to divulge a message, and due to that, it has specific requirements any presenter must meet.

This presentation format usually involves a speaker on a stage, either sitting or better standing, in which the presenter engages with the audience with a storytelling format about a life experience, a job done that provided a remarkable improvement for society, etc.

using a quote slide to boost inspirational presentation skills

Empathizing with the audience is the key ingredient for these inspirational presentations. Still, creativity is what shapes the outcome of your performance as people are constantly looking for different experiences – not the same recipe rephrased with personal touches. The human factor is what matters here, way above data and research. What has your experience to offer to others? How can it motivate another human being to pursue a similar path or discover their true calling?

To achieve success in terms of communication skills presentation, these inspirational presentations have the following requirements:

  • Focus on the audience (engage, consider their interests, and make them a part of your story)
  • Putting ego aside
  • Creative communication skills
  • Storytelling skills
  • Body language knowledge to apply the correct gestures to accompany your story
  • Voice training
  • Using powerful words

skills required for inspirational presentations

After discussing the different kinds of presentations we can come across at any stage of our lives, a group of presentation skills is standard in any type of presentation. See below what makes a good presentation and which skills you must count on to succeed as a presenter.

Punctuality

Punctuality is a crucial aspect of giving an effective presentation. Nothing says more about respect for your audience and the organization you represent than delivering the presentation on time . Arriving last minute puts pressure on the tech team behind audiovisuals, as they don’t have enough preparation to test microphones, stage lights, and projector settings, which can lead to a less powerful presentation Even when discussing presentations hosted in small rooms for a reduced audience, testing the equipment becomes essential for an effective presentation.

A solution for this is to arrive at least 30 minutes early. Ideally, one hour is a sweet spot since the AV crew has time to check the gear and requirements for your presentation. Another benefit of this, for example, in inspirational presentations, is measuring the previous presenter’s impact on the audience. This gives insights about how to resonate with the public, and their interest, and how to accommodate your presentation for maximum impact.

Body Language

Our bodies can make emotions transparent for others, even when we are unaware of such a fact. Proper training for body language skills reduces performance anxiety, giving the audience a sense of expertise about the presented topic. 

Give your presentation and the audience the respect they deserve by watching over these potential mistakes:

  • Turning your back to the audience for extended periods : It’s okay to do so when introducing an important piece of information or explaining a graph, but it is considered rude to give your back to the audience constantly.
  • Fidgeting : We are all nervous in the presence of strangers, even more, if we are the center of attention for that moment. Instead of playing with your hair or making weird hand gestures, take a deep breath to center yourself before the presentation and remember that everything you could do to prepare is already done. Trust your instincts and give your best.
  • Intense eye contact : Have you watched a video where the presenter stared at the camera the entire time? That’s the feeling you transmit to spectators through intense eye contact. It’s a practice often used by politicians to persuade.
  • Swearing : This is a no-brainer. Even when you see influencers swearing on camera or in podcasts or live presentations, it is considered an informal and lousy practice for business and academic situations. If you have a habit to break when it comes to this point, find the humor in these situations and replace your swear words with funny alternatives (if the presentation allows for it). 

Voice Tone plays a crucial role in delivering effective presentations and knowing how to give a good presentation. Your voice is a powerful tool for exposing your ideas and feelings . Your voice can articulate the message you are telling, briefing the audience if you feel excited about what you are sharing or, in contrast, if you feel the presentation is a burden you ought to complete.

Remember, passion is a primary ingredient in convincing people. Therefore, transmitting such passion with a vibrant voice may help gather potential business partners’ interest.  

But what if you feel sick prior to the presentation? If, by chance, your throat is sore minutes before setting foot on the stage, try this: when introducing yourself, mention that you are feeling a bit under the weather. This resonates with the audience to pay more attention to your efforts. In case you don’t feel comfortable about that, ask the organizers for a cup of tea, as it will settle your throat and relax your nerves.

Tech Skills

Believe it or not, people still feel challenged by technology these days. Maybe that’s the reason why presentation giants like Tony Robbins opt not to use PowerPoint presentations . The reality is that there are plenty of elements involved in a presentation that can go wrong from the tech side:

  • A PDF not opening
  • Saving your presentation in a too-recent PowerPoint version
  • A computer not booting up
  • Mac laptops and their never-ending compatibility nightmare
  • Not knowing how to change between slides
  • Not knowing how to use a laser pointer
  • Internet not working
  • Audio not working

We can come up with a pretty long list of potential tech pitfalls, and yet more than half of them fall in presenters not being knowledgeable about technology.

If computers aren’t your thing, let the organization know about this beforehand. There is always a crew member available to help presenters switch between slides or configure the presentation for streaming. This takes the pressure off your shoulders, allowing you to concentrate on the content to present. Remember, even Bill Gates can get a BSOD during a presentation .

Presentations, while valuable for conveying information and ideas, can be daunting for many individuals. Here are some common difficulties people encounter when giving presentations:

Public Speaking Anxiety

Glossophobia, the fear of public speaking, affects a significant portion of the population. This anxiety can lead to nervousness, trembling, and forgetfulness during a presentation.

Lack of Confidence

Many presenters struggle with self-doubt, fearing that they may not be knowledgeable or skilled enough to engage their audience effectively.

Content Organization

Organizing information in a coherent and engaging manner can be challenging. Presenters often grapple with how to structure their content to make it easily digestible for the audience. Artificial Intelligence can help us significantly reduce the content arrangement time when you work with tools like our AI Presentation Maker (made for presenters by experts in presentation design). 

Audience Engagement

Keeping the audience’s attention and interest throughout the presentation can be difficult. Distractions, disengaged attendees, or lack of interaction can pose challenges.

Technical Issues

Technology glitches, such as malfunctioning equipment, incompatible file formats, or poor internet connectivity, can disrupt presentations and increase stress.

Time Management

Striking the right balance between providing enough information and staying within time limits is a common challenge. Going over or under the allotted time can affect the effectiveness of the presentation.

Handling Questions and Challenges

Responding to unexpected questions, criticism, or challenges from the audience can be difficult, especially when presenters are unprepared or lack confidence in their subject matter.

Visual Aids and Technology

Creating and effectively using visual aids like slides or multimedia can be a struggle for some presenters. Technical competence is essential in this aspect.

Language and Articulation

Poor language skills or unclear articulation can hinder effective communication. Presenters may worry about stumbling over words or failing to convey their message clearly.

Maintaining appropriate and confident body language can be challenging. Avoiding nervous habits, maintaining eye contact, and using gestures effectively requires practice.

Overcoming Impersonal Delivery

In virtual presentations, maintaining a personal connection with the audience can be difficult. The absence of face-to-face interaction can make it challenging to engage and read the audience.

Cultural and Diversity Awareness

Presenting to diverse audiences requires sensitivity to cultural differences and varying levels of familiarity with the topic.

In this section, we gathered some tips on how to improve presentation skills that can certainly make an impact if applied to your presentation skills. We believe these skills can be cultivated to transform into habits for your work routine.

Tip #1: Build a narrative

One memorable way to guarantee presentation success is by writing a story of all the points you desire to cover. This statement is based on the logic behind storytelling and its power to connect with people .

Don’t waste time memorizing slides or reading your presentation to the audience. It feels unnatural, and any question that diverts from the topic in discussion certainly puts you in jeopardy or, worse, exposes you as a fraud in the eyes of the audience. And before you ask, it is really evident when a presenter has a memorized speech. 

Build and rehearse the presentation as if telling a story to a group of interested people. Lower the language barrier by avoiding complex terms that maybe even you aren’t fully aware of their meaning. Consider the ramifications of that story, what it could lead to, and which are the opportunities to explore. Then, visualize yourself giving the presentation in a natural way.

Applying this technique makes the presentation feel like second nature to you. It broadens the spectrum in which you can show expertise over a topic or even build the basis for new interesting points of view about the project.

Tip #2: Don’t talk for more than 3 minutes per slide

It is a common practice of presenters to bombard the audience with facts and information whilst retaining the same slide on the screen. Why can this happen? It could be because the presenter condensed the talk into very few slides and preferred to talk. The reality is that your spectators won’t retain the information you are giving unless you give visual cues to help that process. 

Opt to prepare more slides and pace your speech to match the topics shown on each slide. Don’t spend more than 3 minutes per slide unless you have to introduce a complex piece of data. Use visual cues to direct the spectators about what you talk about, and summarize the principal concepts discussed at the end of each section.

Tip #3: Practice meditation daily

Anxiety is the number one enemy of professional presenters. It slowly builds without you being aware of your doubts and can hinder your performance in multiple ways: making you feel paralyzed, fidgeting, making you forget language skills or concepts, affecting your health, etc.

Meditation is an ancient practice taken from Buddhist teachings that train your mind to be here in the present. We often see the concepts of meditation and mindfulness as synonyms, whereas you should be aware that meditation is a practice that sets the blocks to reach a state of mindfulness. For presenters, being in the here and now is essential to retain focus, but meditation techniques also teach us to control our breathing and be in touch with our body signals when stress builds up. 

The customary practice of meditation has an impact on imagination and creativity but also helps to build patience – a skill much needed for connecting with your audience in instructional presentations.

Having the proper set of presentation skills can be quite subjective. It goes beyond presentation tips and deepens into how flexible we can be in our ability to communicate ideas.

Different presentations and different audiences shape the outcome of our efforts. Therefore, having a basic understanding of how to connect, raise awareness, and empathize with people can be key ingredients for your career as a presenter. A word of advice: success doesn’t happen overnight. It takes dedication and patience to build communication skills . Don’t condition your work to believe you will be ready “someday”; it’s best to practice and experience failure as part of the learning process.

professional presentation skills training

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Ideas and insights from Harvard Business Publishing Corporate Learning

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Powerful and Effective Presentation Skills: More in Demand Now Than Ever

professional presentation skills training

When we talk with our L&D colleagues from around the globe, we often hear that presentation skills training is one of the top opportunities they’re looking to provide their learners. And this holds true whether their learners are individual contributors, people managers, or senior leaders. This is not surprising.

Effective communications skills are a powerful career activator, and most of us are called upon to communicate in some type of formal presentation mode at some point along the way.

For instance, you might be asked to brief management on market research results, walk your team through a new process, lay out the new budget, or explain a new product to a client or prospect. Or you may want to build support for a new idea, bring a new employee into the fold, or even just present your achievements to your manager during your performance review.

And now, with so many employees working from home or in hybrid mode, and business travel in decline, there’s a growing need to find new ways to make effective presentations when the audience may be fully virtual or a combination of in person and remote attendees.

Whether you’re making a standup presentation to a large live audience, or a sit-down one-on-one, whether you’re delivering your presentation face to face or virtually, solid presentation skills matter.

Even the most seasoned and accomplished presenters may need to fine-tune or update their skills. Expectations have changed over the last decade or so. Yesterday’s PowerPoint which primarily relied on bulleted points, broken up by the occasional clip-art image, won’t cut it with today’s audience.

The digital revolution has revolutionized the way people want to receive information. People expect presentations that are more visually interesting. They expect to see data, metrics that support assertions. And now, with so many previously in-person meetings occurring virtually, there’s an entirely new level of technical preparedness required.

The leadership development tools and the individual learning opportunities you’re providing should include presentation skills training that covers both the evergreen fundamentals and the up-to-date capabilities that can make or break a presentation.

So, just what should be included in solid presentation skills training? Here’s what I think.

The fundamentals will always apply When it comes to making a powerful and effective presentation, the fundamentals will always apply. You need to understand your objective. Is it strictly to convey information, so that your audience’s knowledge is increased? Is it to persuade your audience to take some action? Is it to convince people to support your idea? Once you understand what your objective is, you need to define your central message. There may be a lot of things you want to share with your audience during your presentation, but find – and stick with – the core, the most important point you want them to walk away with. And make sure that your message is clear and compelling.

You also need to tailor your presentation to your audience. Who are they and what might they be expecting? Say you’re giving a product pitch to a client. A technical team may be interested in a lot of nitty-gritty product detail. The business side will no doubt be more interested in what returns they can expect on their investment.

Another consideration is the setting: is this a formal presentation to a large audience with questions reserved for the end, or a presentation in a smaller setting where there’s the possibility for conversation throughout? Is your presentation virtual or in-person? To be delivered individually or as a group? What time of the day will you be speaking? Will there be others speaking before you and might that impact how your message will be received?

Once these fundamentals are established, you’re in building mode. What are the specific points you want to share that will help you best meet your objective and get across your core message? Now figure out how to convey those points in the clearest, most straightforward, and succinct way. This doesn’t mean that your presentation has to be a series of clipped bullet points. No one wants to sit through a presentation in which the presenter reads through what’s on the slide. You can get your points across using stories, fact, diagrams, videos, props, and other types of media.

Visual design matters While you don’t want to clutter up your presentation with too many visual elements that don’t serve your objective and can be distracting, using a variety of visual formats to convey your core message will make your presentation more memorable than slides filled with text. A couple of tips: avoid images that are cliched and overdone. Be careful not to mix up too many different types of images. If you’re using photos, stick with photos. If you’re using drawn images, keep the style consistent. When data are presented, stay consistent with colors and fonts from one type of chart to the next. Keep things clear and simple, using data to support key points without overwhelming your audience with too much information. And don’t assume that your audience is composed of statisticians (unless, of course, it is).

When presenting qualitative data, brief videos provide a way to engage your audience and create emotional connection and impact. Word clouds are another way to get qualitative data across.

Practice makes perfect You’ve pulled together a perfect presentation. But it likely won’t be perfect unless it’s well delivered. So don’t forget to practice your presentation ahead of time. Pro tip: record yourself as you practice out loud. This will force you to think through what you’re going to say for each element of your presentation. And watching your recording will help you identify your mistakes—such as fidgeting, using too many fillers (such as “umm,” or “like”), or speaking too fast.

A key element of your preparation should involve anticipating any technical difficulties. If you’ve embedded videos, make sure they work. If you’re presenting virtually, make sure that the lighting is good, and that your speaker and camera are working. Whether presenting in person or virtually, get there early enough to work out any technical glitches before your presentation is scheduled to begin. Few things are a bigger audience turn-off than sitting there watching the presenter struggle with the delivery mechanisms!

Finally, be kind to yourself. Despite thorough preparation and practice, sometimes, things go wrong, and you need to recover in the moment, adapt, and carry on. It’s unlikely that you’ll have caused any lasting damage and the important thing is to learn from your experience, so your next presentation is stronger.

How are you providing presentation skills training for your learners?

Manika Gandhi is Senior Learning Design Manager at Harvard Business Publishing Corporate Learning. Email her at [email protected] .

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The ability to present your ideas confidently and persuasively is the single greatest skill you can learn to succeed in a globally competitive world. Here are the best Presentation Skills Training courses to you to help you achieve this.

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Course link:  Learn more

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Auther: Tony Harmer

High-Impact Presentations (with Online Practice)

High-stakes presentations require more than just basic presentation skills. They require professional-level delivery techniques and the confidence to deliver at the highest level in any business setting. This course teaches you how to execute important presentations, which you can then practice in interactive exercises.

Auther: Julian Mayhew

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Become a confident public speaker and deliver engaging presentations. Learn tools to overcome self-doubt so you can build your confidence, strategies to create your content, performance techniques to help you stay grounded and calm, and more.

Auther: Cherokee Lebon

TED’s Official Public Speaking Course

Master a variety of communication skills with TED’s official public speaking course, now available on YouTube Courses. This course will teach you how to identify, develop and share your best ideas with the world.

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YouTube Courses are currently only available in the United States, but YouTube is working on expanding into other regions in 2023.

The proceeds from this course support TED-Ed's nonprofit mission of creating and distributing free, high-quality animations.

Master the art of public speaking

  • Craft them into compelling narratives.
  • Present so that people want to listen.

Become a better communicator

  • Establish a connection with your listeners.
  • Give more persuasive presentations.
  • Explain complex ideas.

© 2024 TED Conferences, LLC. All rights reserved. Please note that the TED Talks Usage policy does not apply to this content and is not subject to our creative commons license.

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What It Takes to Give a Great Presentation

  • Carmine Gallo

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Five tips to set yourself apart.

Never underestimate the power of great communication. It can help you land the job of your dreams, attract investors to back your idea, or elevate your stature within your organization. But while there are plenty of good speakers in the world, you can set yourself apart out by being the person who can deliver something great over and over. Here are a few tips for business professionals who want to move from being good speakers to great ones: be concise (the fewer words, the better); never use bullet points (photos and images paired together are more memorable); don’t underestimate the power of your voice (raise and lower it for emphasis); give your audience something extra (unexpected moments will grab their attention); rehearse (the best speakers are the best because they practice — a lot).

I was sitting across the table from a Silicon Valley CEO who had pioneered a technology that touches many of our lives — the flash memory that stores data on smartphones, digital cameras, and computers. He was a frequent guest on CNBC and had been delivering business presentations for at least 20 years before we met. And yet, the CEO wanted to sharpen his public speaking skills.

professional presentation skills training

  • Carmine Gallo is a Harvard University instructor, keynote speaker, and author of 10 books translated into 40 languages. Gallo is the author of The Bezos Blueprint: Communication Secrets of the World’s Greatest Salesman  (St. Martin’s Press).

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INSTRUCTOR-LED COURSE

Professional Presentation Skills

Take your organization to its next level of excellence

  • Understand the fundamentals of effective, successful presentations
  • Plan and prepare powerful presentations that engage the audience
  • Eliminate speaker anxiety and nervousness
  • Polish and learn delivery techniques to present information like a professional
  • Use visual aids effectively
  • Skillfully handle difficult presentation situations

Course Outline

Interested in bringing this course to your organization? Let’s connect!

Presentation skills are vital for business professionals today. How information is presented to groups and individuals can determine the effectiveness of the message and its outcome. Presentation skills can affect the speaker’s influence and credibility and make a remarkable difference when getting the message across to listeners. This unique program gives learners the techniques and skills necessary for an effective presentation and helps them engage an audience with confidence.

COURSE OUTLINE

Module 1: fundamentals of effective presentations.

Presentation skills development starts with understanding the fundamentals of effective and powerful presentations.

  • Articulate the fundamentals of a purposeful message and presentation
  • Describe factors that impair presentations
  • Explain how to establish credibility and confidence as a speaker

Module 2: Planning and Preparing a Powerful Presentation

A speaker must consider their audience’s needs in order to capture their interest and inspire them into action. Careful planning is critical to the success. 

  • Discuss the purpose and goal of business presentations
  • Describe techniques that facilitate listeners’ motivation to change or act
  • Summarize how to prepare a presentation that meets the audience’s needs

Module 3: Eliminate Speaker Anxiety and Nervousness

Public speaking is one of the most important yet most feared forms of communication.

  • Identify why people feel anxious about public speaking
  • Describe techniques to reduce and control stress and speaker anxiety
  • Review the use of speaking techniques to ease audience tension

Module 4: Polishing and Delivering a Presentation Like a Pro

Leaders, formal and informal, need to be able to deliver a clear, succinct and inspiring message.

  • Recognize effective openers and closers
  • Distinguish appropriate use of verbal and nonverbal communication
  • Discuss focusing and controlling questions and answers

Module 5: Using Visual Aids Effectively

Presentation aids are valuable to getting a clear message across to audiences of all ages, education levels, degrees of interest or motivation. 

  • Describe the purpose of presentation aids
  • Explain the range of choices for presentation aids
  • Articulate the role of careful planning and good execution when using presentation aids

Module 6: Skillfully Handling Difficult Presentation Situations

Speakers need to be prepared to handle difficult situations that may arise with confidence and skill.

  • Outline the methods to handle negative reactions to a presentation
  • State general guidelines for dealing with problem audience behaviors
  • Describe techniques to handle critics

This content can be delivered in a variety of modalities. Click here to learn more .

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9 Effective Communication Skills Training Courses

9 Effective Communication Skills Training Courses

Are you searching for the most effective communication skills training courses ?

Having worked in the training industry for years, I’ve observed many communication challenges in the workplace.

From misunderstandings that lead to project delays to missed opportunities due to lack of clarity, the impact of ineffective communication can be devastating.

That’s why I strongly believe in the power of communication training.

In this blog post, I share some of the best communication courses for employees that I’ve come across in my career. Stay tuned!

What Is Communication Skills Training?

Communication skills training is a professional development program focusing on improving an individual’s ability to communicate effectively.

It encompasses a wide range of skills, including but not limited to:

  • Verbal communication : This involves the words we choose, how we say them, our tone of voice, and even our pauses at times.
  • Non-verbal communication : This includes facial expressions, body language, and gestures that can often speak louder than words.
  • Listening skills : Effective communication isn’t just about getting your message across; it’s also about understanding others’ viewpoints.
  • Written communication : This covers emails, reports, and other types of written correspondence in a professional setting.
  • Presentation skills : It mainly covers public speaking and presenting ideas effectively to a group.
  • Negotiation skills : These skills involve reaching a mutual agreement through effective dialogue and persuasion.

This training is beneficial for everyone,  from entry-level employees to top-level executives. The ultimate goal of communication training for employees is to create a more productive, collaborative, and harmonious work environment.

9 Best Communication Skills Training Courses

These effective communication skills training courses cover in-demand topics. I’ve personally taken these courses and they really worked.

  • Workplace Communication Skills
  • Communication Skills for Managers
  • Business Communication Skills
  • Active Listening Skills
  • Overcoming Communication Barriers
  • Interpersonal Skills Training
  • Conflict Resolution
  • Online Customer Service Training
  • Crafting Powerful Messages

1. Workplace Communication Skills  

Workplace Communication Skills

Effective communication is the lubricant that ensures the workplace functions smoothly.

It fosters collaboration, builds trust, and drives productivity.

But let’s face it: effective communication doesn’t always come naturally.

That’s where the Workplace Communication Skills course comes in.

This course is for everyone, from seasoned professionals seeking to refine their skills to new employees eager to make a solid first impression.

Here’s why it’s worth your time:

  • Master the art of organizational communication : Learn to navigate the hierarchy, deliver your message clearly, and become a trusted voice within the company.
  • Feedback becomes a breeze : Discover how to give and receive feedback constructively, turning criticism into a tool for growth.
  • Communicate up, down, and across: Whether you’re interacting with your manager, colleagues, or clients, learn to tailor your communication style for each situation.
  • Practice makes perfect : Put your newfound communication skills into action with real-world scenarios and interactive exercises.

2. Communication Skills for Managers

Are you struggling to motivate your team, delegate tasks, or handle conflict?

You’re not alone!

Successful leadership relies on effective communication, a skill many managers desire to master.

The Communication Skills for Managers course is designed to assist managers in cultivating the necessary abilities for success.

This course covers several topics, including:

  • Identifying communication barriers
  • Mastering different communication methods
  • Creating a communication plan
  • Giving and receiving feedback
  • Dealing with difficult conversations

The course also includes worksheets, scenarios, and a final assessment to help managers apply what they have learned.

By taking this course, managers can learn how to:

  • Communicate effectively with their teams
  • Delegate tasks
  • Resolve conflict
  • Build stronger relationships with their team members
  • Become more effective leaders

3. Business Communication Skills

PP TM Communication Skills course

This course is designed to help you develop practical business communication skills using various workplace scenarios. It suits anyone who wants to improve their business communication skills and achieve their goals.

The course is online and self-paced, so employees can learn easily and quickly.

You will learn how to engage in persuasive conversations and accomplish tasks quickly.

The course covers the following topics:

  • Identifying and overcoming common communication barriers
  • Mastering different communication methods and choosing the best one for each situation
  • Communicating with clarity, confidence, and professionalism
  • Using active listening and questioning techniques to understand others better
  • Handling difficult conversations and conflicts with tact and diplomacy
  • Using worksheets and scenarios to practice and apply the learned skills

The course is taught by Amber Rose, a program manager and coordinator with years of experience in various industries.

4. Active Listening Skills

Ever feel like you’re just talking past each other? Maybe you’re not listening to what the other person is saying. That’s where active listening comes in!

Active listening is like a superpower for communication. It helps you understand what someone is saying, build stronger relationships, and avoid misunderstandings.

I know what you’re thinking: “Ugh, another course?” But trust me, this one’s different. It’s not about dry lectures and boring exercises.

You’ll learn:

  • How to listen : No more zoning out! Discover techniques to focus on the speaker and absorb their message.
  • Overcoming barriers : Identify what’s blocking effective listening and learn how to overcome them.
  • Powerful listening techniques : Put your newfound skills into action with practical tips for different situations.
  • Giving feedback that sticks : Learn how to provide constructive feedback that helps people improve.
  • The magic of open-ended questions : Unlock deeper conversations and encourage genuine expressions.
  • Body language that speaks volumes : Discover how your non-verbal cues can impact communication.

5. Overcoming Communication Barriers

The path to effective communication is often hindered by barriers.

There are four main types of communication barriers :

  • Semantic barriers : These are related to the meaning and interpretation of words and symbols. People may have different definitions, connotations, or associations with the same word or symbol. For example, the word “red” may mean different things to different people, such as a color, a political ideology, a warning sign, or a mood.
  • Psychological barriers are the mental and emotional state of the sender or receiver. Psychological factors affecting communication are stress, anxiety, fear, anger, prejudice, bias, stereotyping, or lack of confidence .
  • Physical barriers : Some physical factors hindering communication are noise, distance, time, weather, or technical problems.
  • Cultural barriers : These are related to the differences in values, beliefs, norms, or customs among different groups. Cultural barriers can also arise from using different languages, dialects, or accents that may cause confusion or miscommunication.

If you want to improve your communication skills and overcome these barriers, I would recommend this communication skills training topic : “Overcoming Communication Barriers.”

It will help you identify the common communication barriers, understand their causes and effects, and learn how to overcome them. You will learn how to communicate with different types of people, such as customers, colleagues, managers, or friends.

6. Interpersonal Skills Training 

PP TM Interpersonal Skills Training

Interpersonal skills are vital for success in any workplace. They enable you to communicate effectively, build rapport, and handle conflicts with others.

However, interpersonal skills can be learned and improved through training and practice.

This course by ProProfs Training Maker will equip you with the knowledge and skills you need to interact successfully with others in any situation.

You will learn how to:

  • Analyze your and others’ personality types, communication styles, and emotional intelligence, and use this information to improve your communication and relationship skills
  • Apply verbal and non-verbal techniques, active listening, and feedback skills to communicate clearly and confidently with anyone
  • Use rapport-building strategies, empathy, and trust to build positive and lasting relationships with your manager, colleagues, clients, and stakeholders
  • Apply assertiveness, negotiation, and problem-solving skills to manage and resolve conflicts effectively and constructively
  • Understand team roles, dynamics, and collaboration tools to work effectively in teams and achieve team goals.

The best part?

You can access engaging and interactive content, including videos, quizzes, and case studies.

7. Conflict Resolution  

Have you ever become entangled in a workplace conflict? It can be a stressful and unpleasant experience, leaving you feeling frustrated and unproductive.

But did you know that these conflicts, if unchecked, can have serious consequences for your professional relationships and your company’s bottom line?

That’s why a conflict resolution mechanism is vital. It’s not just about resolving disputes but also about preventing them from happening in the first place.

Think of it like nipping a problem in the bud before it can blossom into a full-blown crisis.

ProProfs’ Conflict Resolution Training Course is designed to do just that. It equips participants with the skills and knowledge to resolve conflicts effectively, fostering a positive work environment.

This communication skills training course can empower you with the skills and strategies to:

  • Identify and address conflicts before they get out of hand
  • Master various communication methods to effectively resolve disputes
  • Choose the right communication approach for different situations
  • Recognize when third-party intervention is necessary

The course follows a clear and concise format, making it easy to follow and understand.

You’ll learn real-world strategies to apply to your workplace conflicts immediately.

8. Online Customer Service Training

Ever wonder why customer service skills are a part of communication training? It’s not just for dealing with customers, it’s for thriving in any workplace interaction.

This course will teach you everything you need to know about:

  • Delivering exceptional customer service : Exceed expectations and leave a lasting positive impression.
  • Building rapport: Master verbal and non-verbal communication techniques to connect with anyone.
  • Handling difficult situations: Learn to de-escalate conflict and find win-win solutions.
  • Active listening : Understand customer needs and provide solutions that truly address them.
  • Problem-solving and decision-making : Approach challenges strategically and make informed choices.
  • Using customer service tools and software : Streamline your workflow and manage customer interactions effectively.

You can also refer to this course to understand how to write the best customer service emails.

9. Crafting Powerful Messages 

Whether you’re writing an email, preparing a presentation, or simply having a conversation, knowing how to convey your message effectively can make all the difference.

This comprehensive course, “Crafting Powerful Messages,” will help you master the art of verbal and written communication.

Led by the expert Kristen Bagwill, CEO of COMM-Unity, this course takes you through understanding your audience, constructing impactful messages, and delivering them with clarity and confidence.

Here’s what you’ll learn:

  • Audience awareness : Understand your audience’s needs and expectations to tailor your message for maximum impact.
  • Message construction : Learn how to structure your message clearly and concisely, ensuring your key points shine through.
  • Delivery with impact: Whether speaking or writing, discover techniques to captivate your audience and leave a lasting impression.
  • Simple and purposeful : Focus on communicating clearly and avoid unnecessary jargons.
  • Building relationships: Foster stronger connections through respectful and empathetic communication.
  • Universal principles : Apply the course’s fundamental principles to all forms of communication, from emails and texts to presentations and reports.

This valuable course can be your key to mastering communication and achieving success in all areas of life.

Why Is Communication Skills Training Important?

Communication skills training for employees is important for many reasons. Here are some benefits of improving your communication skills:

  • Increases Productivity and Efficiency
  • Improves Engagement and Satisfaction
  • Builds Lasting Relations
  • Facilitates Career Growth and Development
  • Enriches Personal and Social Life

1. Increases Productivity and Efficiency

Communication skills training can help you convey your ideas, listen actively, and collaborate effectively.

This can reduce misunderstandings, errors, and conflicts and increase the quality and speed of your work.

For example, one study found that teams who communicate effectively may increase their productivity by as much as 25%.

2. Improves Engagement and Satisfaction

A survey found that 81% of employees who feel valued at work are highly engaged, compared to only 4% of those who do not feel valued.

Communication training empowers you to express your opinions, needs, and emotions in a way that gets noticed and appreciated.

This leads to greater engagement, recognition, and a sense of belonging, boosting your mood and satisfaction by leaps and bounds.

3. Builds Lasting Relations 

Employee communication training helps you build trust, rapport, and loyalty with your colleagues, managers, and clients.

This can foster a supportive work environment and reduce the likelihood of turnover and attrition.

4. Facilitates Career Growth and Development

Communication skills are the golden thread woven into every career path. They are the key to unlocking doors to opportunity and achieving professional goals.

Therefore, communication training can help you to demonstrate your competence, confidence, and professionalism in your work.

This can enhance your reputation, credibility, and influence in your field and open up new opportunities for advancement and learning.

5. Enriches Personal and Social Life

Communication isn’t just about work; it’s the lifeblood of all your relationships.

Employee communication training is instrumental in enhancing your ability to communicate professionally and effectively with others, emphasizing appropriate language, tone, and etiquette.

This training not only contributes to the advancement of your career by honing presentation, negotiation, and persuasion skills but also aids in stress and emotion management, equipping you with the tools to navigate difficult situations, feedback, and criticism.

Such training fosters a balanced approach to work and life, encouraging the establishment of boundaries, task prioritization, and effective delegation of responsibilities.

How to Improve Communication Skills Training for Employees

Perhaps you already have a communication training program in place in your organization.

But if you’re not getting the expected ROI from it, you may need an improvement plan.

Here are some tips on how to improve communication training for your employees.

1. Tailor the Training to Your Needs

  • Identify your target audience . Are you training your managers, customer service representatives, or a general group of employees? Customize the content and delivery style to their specific needs and roles.
  • Analyze existing communication gaps . What are the common communication challenges your employees face? Focus the training on addressing those specific issues. Here’s a guide on How to Conduct an Effective Skills Gap Analysis
  • Use a mix of learning methods . Combine traditional classroom sessions with interactive activities, role-playing exercises, and online learning modules to cater to different learning styles. A blended learning software can help deliver a rich learning experience.

Fun Activity : What do you know about blended learning? Take this quiz to check your knowledge!  

2. Focus on Key Communication Skills

PP TM Business Communication Skills

Focusing on key communication skills during workplace communication training for employees is crucial. This is because these skills are often linked to other professional areas, such as collaboration and teamwork, leadership development, and customer satisfaction.

You may focus on the following skills:

  • Active listening : Teach employees to pay attention, ask questions, and repeat information to ensure they understand.
  • Clear and concise communication : Emphasize the importance of using plain language, avoiding jargons, and structuring messages logically.
  • Non-verbal communication : Teach employees about the power of eye contact, body language, and tone of voice.
  • Giving and receiving feedback : Train employees to give helpful feedback in a considerate way and receive feedback without being defensive.
  • Conflict resolution : Help your employees learn how to identify and address conflicts constructively.

3. Use the Right LMS Software

Your training programs stand a chance of success when you use the right training tool.

You may consider deploying a learning management system (LMS) such as ProProfs Training Maker . It can assist you in creating, managing, delivering, tracking, and analyzing online courses and assessments.

  • Create interactive quizzes and assessments to measure comprehension and retention.
  • Collect feedback and track progress to measure the impact of your training program and make adjustments as needed.

4. Encourage Continuous Learning

  • Provide ongoing opportunities for practice and reinforcement . This could include regular workshops, online forums for discussion, and coaching programs.
  • Promote knowledge sharing where employees exchange their learning experiences and best practices with one another.
  • Create a culture of feedback and open communication . Encourage employees to give and receive feedback constructively to improve their communication skills continuously.

5. Measure the Results

  • Track key performance indicators (KPIs) such as employee engagement, productivity, and customer satisfaction.
  • Conduct surveys to gather feedback on the effectiveness of your training programs. Get These Employee Survey Templates
  • Analyze data to identify improvement areas and adjust your training strategy.

By implementing these best practices, you can drastically improve your communication training programs and start getting better results.

Don’t Just Read! Deploy Communication Training Courses

By now, you must have understood what communication skills training entails and how it can benefit individuals and organizations.

Remember, the more we invest in developing our communication skills, the more empowered we become to navigate any situation confidently and gracefully.

So, let’s not let this knowledge gather dust!

Take what you’ve learned from here and put it into practice.

Investing in yourself and your employees unlocks a world of possibilities, fostering stronger relationships, boosting productivity, and ultimately achieving success in all aspects of your life and work.

Frequently Asked Questions

How can i measure the effectiveness of communication training.

Assess improvements in team collaboration and track clearer messaging. Monitoring increased employee engagement and reduced misunderstandings also indicates success. Regular assessments and real-life application of learned skills help gauge the overall impact of communication training programs.

Can communication training be customized to address specific workplace challenges?

Yes, communication training can be tailored to target specific workplace challenges. Customization involves identifying and addressing issues unique to the organization, such as team conflicts or unclear directives. By tailoring content and exercises, training programs can effectively tackle the specific communication needs and hurdles a workplace might face.

What is the duration of the training sessions?

Training sessions vary but are typically a few hours to a day. It depends on the specific training goals, content complexity, and organizational preferences. Shorter sessions may be more frequent, while longer ones might be held less frequently to accommodate schedules and maximize learning retention.

How often should communication skills training be done?

Communication skills training should be done regularly to ensure continuous improvement. Monthly or quarterly sessions can help reinforce key concepts and allow participants to practice and apply their skills in real-life scenarios. Consistent training fosters long-term development, helping individuals build and maintain effective communication habits in personal and professional settings.

Kamy Anderson

About the author

Kamy anderson.

Kamy Anderson is an online training expert and a product manager. He leads the product vision and strategy of ProProfs Training Maker. Kamy blogs about trends in eLearning, online training, employee training, gamification, LMS, AI, and more. His articles are published in eLearningIndustry, TrainingMag, Training Zone, and Learning Solutions Magazine. You can connect with Kamy on LinkedIn.

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Gain Awareness, Confidence and Delivery Skills When Public Speaking

Public speaking training , classes , coaching and workshops.

In a world where effective communication is paramount, the ability to address an audience confidently and clearly is not just a mere skill—it serves as your pathway to success. We specialize in comprehensive public speaking training that turns apprehension into confidence, ideas into compelling speeches, and speakers into influential leaders. Our meticulously designed public speaking workshops enhance your speaking abilities and empower you to captivate any audience.

professional presentation skills training

Personal Coaching

We work with you to build on your strengths, correct your weaknesses, and give you tips and tricks to be an effective speaker. We can custom-design and deliver a public speaking class that addresses specific needs, interests, and objectives. Whether you’re addressing a room of 5 people or 500, it all starts with the proper preparation.

professional presentation skills training

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Your public speaking class will produce the most reliable, responsive, and measurable results. We will show you how to confidently get through your following speech, presentation, or job interview. That’s a promise!

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Our participants have discovered the truth about public speaking skills and how to assess their personal style. They learn how to overcome the fear of public speaking using a variety of exercises, role-playing, and real-world examples. According to past speakers-in-training, it’s the best training they’ve ever had. Walk away feeling prepared for the following public speaking situation and looking forward to it.

Public Speaking Training for me

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For Individuals: Improve Your Personal Public Speaking Skills

Are you an individual seeking to improve your delivery abilities? Mastering the art of effective comm can bring about new opportunities and help you advance in your career. Our comprehensive public speaking training program is designed to assist you in overcoming anxiety , crafting precise messages, and delivering them confidently. Whether you’re presenting a pitch, speaking at a conference, or leading a meeting, our training equips you with the clarity and conviction required to engage and captivate any audience.

For Organizations: Elevate Your Team’s Public Speaking Effectiveness

Does your organization value strong public speaking skills? Your team’s proficiency in this area can greatly impact the success of your organization in the corporate world. Our tailored workshops and seminars are ideal for teams to enhance their abilities. We work closely with you to understand your organization’s specific needs, ensuring our training aligns perfectly with your goals. Empower your team with the skills they need to effectively represent your brand and communicate compellingly in any oratory scenario.

public speaking training & executive coaching

“I feel the public speaker training was the best professional training I have participated in to date. Breelyn did an amazing job, and I look forward to putting my new skills and techniques.”

— Tony Ramos; VP Construction Services, Bell Partners

Overcome Your Fear of Public Speaking

Overcoming the fear from public speaking is a common challenge many face, often even more intimidating than fears of heights or spiders. However, it’s not an impossible obstacle to conquer.

How Public Speaking Helps You

Our immersive workshops are carefully designed to equip you with the necessary tools to become a skilled and confident public speaker. These sessions go beyond simple learning; they offer a transformative experience. You’ll acquire long-lasting skills that will ensure you never feel insecure or unprepared when addressing an audience. Join our upcoming speaker program and unlock the secrets to communicating with unwavering confidence, regardless of audience size. Learn to deliver your message with energy and enthusiasm, utilizing proven professional and effective strategies and techniques. Bid farewell to fear and welcome a new era of self-assured and impactful communicators.

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If you have any questions, feel free to contact us today. We’re here to assist you in selecting the right workshop for your needs.

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Improving public speaking skills.

How will public speaking boost your confidence? Our next workshop presents an opportunity for you to embark on this transformative journey. Whether you are a beginner or seeking to refine existing skills, our workshop provides the ideal setting for growth and learning.

Our highly interactive, small-group speaker workshops ensure each participant masters essential verbal and nonverbal communication skills. Find out how our tips and tricks will make speaking easy and fun through role-play exercises, stimulating activities, and recorded practice presentations.

These classes and workshops explore essential techniques for success and empower you to speak like a pro. Our coaching will position you to radiate confidence and deliver a powerful message whenever you speak!

Speak Boldly, Transform Today

Don’t miss out on any more opportunities or hesitate any longer. Take hold of the power of confident and impactful public speaking today. Our workshop goes beyond just being a training program; it’s an experience that will transform you, equipping you with lifelong skills and unwavering confidence.

Enroll in this workshop and enter a world where your voice matters, your ideas resonate, and your presence leaves a lasting impression. The time for changing your narrative is right now – join us and discover the powerful speaker within you.

You can also check out our public speaking tips in our Resource section for tips to help you be a better speaker.

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Jay Powers speaking at the podium at the GROW Pasco 2024 event

Corporate Training and Professional Education Instructor Jay Powers Gives Insightful Presentation on Leadership and Success

  • Tatiana Del Valle
  • March 28, 2024
  • Leadership and Management
  • Text-based Story

The event GROW Pasco 2024 was the backdrop for retired Colonel and University of South Florida instructor Jay Powers, wherein he guided entrepreneurs and leaders toward success earlier this month using the expertise he developed as a U.S. Army Green Beret and leader within Joint Special Operations. 

GROW Pasco is an event designed to equip local entrepreneurs and executives for growth in the evolving business landscape. Hosted by the SMARTstart entrepreneurship program at Pasco EDC, it provides educational and networking opportunities for business owners in the area. With a full schedule of speakers, including business and community leaders, and breakout sessions throughout the day, attendees learned how to leverage everything from marketing and social media to artificial intelligence. 

USF’s Office of Corporate Training and Professional Education attended to absorb more knowledge, connect with others in the local community, and see unique perspectives on entrepreneurial success.

Weaving Leadership with Self-Care

Powers emphasized key aspects of leadership and organizational growth in his presentation, “Lead Your Way to Entrepreneurial Success,” and coupled these observations with valuable perspectives he’s gained as COO at Tampa Bay Wave, a renowned non-profit accelerator dedicated to tech company growth and the development of Tampa Bay's tech ecosystem. 

He honed in on the similarities and differences between the characteristics of successful entrepreneurs and leaders. Good leaders have strengths such as delegation, integrity, empathy, and respect, while entrepreneurs have characteristics such as flexibility, curiosity, persistence, and innovative thinking. Both should have self-awareness to reflect on their actions and how they affect others. 

“There’s no single approach to leadership that will work for every person and situation, that's why it's difficult,” Powers said. “It’s important to get feedback to know how you’re truly impacting people.”

He believes people are the critical resource for any organization to succeed, so leaders should strive to create environments where people can thrive.

He also stressed the importance of balancing your business efforts with the other essential areas of your life. Be sure to prioritize sleep, exercise, family, and other parts of your personal life to ensure you bring the best version of yourself to your organization. “If you take the time to invest in it, family can be one of your biggest sources of resilience,” he said. 

Ultimately, Powers had two major takeaways:

One: Identify when you need to do less and lead more.

Two: Take a long-term approach to balance.

By getting to know your team, prioritizing feedback, giving people space to take initiative, and taking care of yourself, you can set yourself up with a strong foundation for success both in business and your life. 

The impact of his speech was evident in the long line of attendees who patiently waited to chat with him after the presentation. View the full presentation here .

Level Up Your Skills

For a unique opportunity to learn from an experienced leadership practitioner, join Powers for the next session of his course, “Executive Leadership Lessons,” starting Friday, April 5. Designed to accommodate the schedules of busy professionals, this course provides an overview of how to build positive environments, encourage employee input, give and receive feedback, and build trust. 

Register here or contact David Hill, associate director of the Office of Corporate Training and Professional Education, at [email protected] for more information. 

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