facebook reviews pricing

Facebook reviews: your ultimate guide (all Qs answered)

Discover how to set up and start getting Facebook reviews for your business (everything you need to know).

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Table of Contents

Checking out Facebook reviews, scrolling through Instagram and generally interacting on social media is the first thing many people do in the morning and the last thing at night.

With over 1.9 billion daily active users, Facebook makes it easy to access information, discuss politics (a lot), share stories and experiences, join business networking groups, run Facebook ads and connect your product catalog , learn from industry experts and you guessed it, check out reviews (social proof).

More than ever, customers are turning to social platforms like Facebook to fully engage with businesses.

Facebook is fast becoming one of the first points of contact you have with your online customers, so, as a business, if you're not taking advantage of Facebook reviews, you could be missing out. It might seem like a minefield of information, but people do truly care about what others are saying about your business, so proactively driving positive reviews is absolutely worth your time and effort.

Why are Facebook reviews so important for businesses?

Consider this. You're in the market for a new dentist after moving cities. You've had bad experiences before, so choosing the right dentist is a big deal . What's the first thing you do? Ask your family and friends for a recommendation or search online for the best local dental surgery.

Believe it or not, this process happens millions of times every day for local businesses. When you finally do find that dentist and notice they have hundreds of glowing online reviews from existing patients (many of whom address the same concerns you have), you feel a sense of relief and a sense of trust. When we are unsure about something, we look to others for validation . Facebook reviews provide the endorsement that we are not alone; other people have done this before, and we can feel confident in looking to their experiences. Encouraging your customers to leave a review on your business will result in your future customers also feeling this sense of trust.

Besides Facebook reviews, you might have a myriad of other review sites that customers review you on (like Google or TripAdvisor ). Some great tools on the market, such as Cloutly , can help you aggregate and manage all of your reviews in one place. Cloutly’s platform will help you effortlessly drive 2-3x times more customer reviews, whilst bringing all your feedback - from Google, Facebook, Trustpilot etc - into one place, rather than all over the place.

Whilst Facebook reviews allow you to build a better business and understand the customer experience, they also provide you with an asset that delivers compounding interest: your reputation.

The most important review factors

When it comes to building trust, here's what consumers are saying matters most to them (i.e. factors that are most persuasive) when looking at business reviews on review platforms like Google as well as Facebook.

• Star-rating (between 4.5 and 4.9 stars is the sweet spot).
• Authenticity (are the reviews balanced? thousands of 5-star reviews alone set off alarms).
• Recentness (consistent feedback proves your level of service is constant; old reviews don't hold much weight).
• Response (how does the business respond? what does it say about them?)
• Volume (number of reviews).

Setting up your page for Facebook page reviews

Whether you already have an established business page or you need to create one, the benefits of Facebook reviews are irrefutable. Facebook is a powerful platform that will help you connect with your audience, acquire new customers, drive purchases and improve word-of-mouth referrals.

First of all, you'll need to set up a new Facebook business page if you haven't got one (or you've previously deleted your page ). You can do this from your personal Facebook account. Follow these five easy steps:

Step 1 - Create a Facebook page (if you don't have one) Go to https://www.facebook.com/pages/create Enter all of your business information in the panel on the left; you'll see real-time updates as you proceed. Use your business name where possible (or the name that people are likely to search by default). Use the 'category' section wisely and choose the relevant suggestions. Next, complete a short description – Facebook gives you 255 characters to play with.

Then, when you're done, hit the Create Page button down the bottom left.

Step 2 - Add some pictures Next, add your profile picture and cover photo. These will always be on display, so ensure you choose something eye-catching. If you are a public figure, use a portrait photograph; if you have a small business, use your logo, or, in lieu of a logo, you could also consider using a product image. The most important thing is that the image is recognisable.

Step 3 - Connect your Facebook page with WhatsApp (optional) If you wish, connect your business page to WhatsApp, so that customers can reach you here from your pages, or from any ads you plan to run, or, if you'd prefer to skip this bit, you can continue to the next page.

Step 4 - Choose a username Create your username, which will tell people where to find you ( and tag you ) on Facebook when they search above their news feed. Your username can be up to 50 characters, but use them wisely – ensure that your username is easy to remember. Facebook will give you a green tick if the username is available.

Step 5 - Add business information Facebook has a simple step-by-step guide to follow. When all of the details are complete, carefully consider the right call to action (CTA). This is what the public will see on your page, and may encourage visitors to shop, download your app, book an appointment or even just learn more about your business.

How to enable the Reviews tab on your page

Once you've done all this, you're ready to enable the Facebook review tab!

• Log in and navigate to your Facebook business page.
• Click on 'Settings' and then choose 'Templates and Tabs'.
• Find the Reviews tab and activate it.

How to get more Facebook reviews

Now it's time to get some glowing reviews on your business page. How do you do it? Quite simply, ask your customers ! The good news is, it's easy to request a review on Facebook. Here are a few ways you can do this:

• Reach out to your loyal customers and ask them to provide you with an honest review on your business Facebook page. You'll be impressed with the number of people that want to help.
• Use Cloutly to add your customers to automated review campaigns, which help you drive 2-3x more reviews on the review sites you've connected.
• If you have a website, you can embed your Facebook reviews so that with one click, you can redirect customers directly to Facebook. Cloutly has a range of website widgets you can use to showcase not only your Facebook reviews but your reviews from 40+ review sites.
• Ask your customers to check-in. If they do this, Facebook will remind them to leave a review on your business listing.

You rely on customer reviews to grow your business, but asking for them... sucks. Review requests are awkward, boring, and nobody wants another email asking them to complete a survey. That's why we built Cloutly. The fastest way to get your customers talking about you. pic.twitter.com/CvrciH2lCa — Cloutly (@cloutlyco) December 14, 2021

Whether you ask for a review in person, by email or by Facebook, remember to be genuine.  It is essential to ask your customer in the right way so they don't find you inauthentic about their experience and appear to be just seeking a review. If they have had a great experience, feel free to explain that reviews really help other prospective customers make comfortable decisions.

How to embed Facebook reviews

Note that you'll need to be the admin of a business page in order to to embed Facebook reviews. If you don't have one, discover how to create or delete a business Facebook account as quickly as possible.

Step 1 - Go to the Facebook reviews section Log in to the Facebook account associated with your Facebook business page and go to the business page. You will see a few tabs including Home, Services, Reviews, Shop, and others. Click on Reviews. Depending on your customization, the Reviews section might be positioned elsewhere. But it is generally found in the tabs section.

Step 2 - Filter and select the reviews to embed Once you've clicked on the Reviews tab, your business' reviews should appear. Above the Reviews section, you'll see a dropdown menu that allows you to categorize them into 'Star Rating', 'Most Helpful', 'Most Recent', and others. Select the one you would like. After sorting them, find the review you'd like to embed and click on the three horizontal dots at the top right-hand side of the display box.

Step 3 - Embedding your review When you click on the three horizontal dots, a few options will appear. If Embed is among them, click on it. If it isn't among the options, try clicking 'More Options' first.

Step 4 - Copy the Facebook embed code When you click Embed, a window containing the embed code pops up with two options: JavaScript SDK and iFrame. Choose the one that best fits your use case (though for most people, iFrame will work fine). This embed code is what you'll need to paste into your website's HTML in order to get your reviews to embed. Select the code and copy it.

Step 5 - Paste the Embed Code into Your Website With the code snippet in hand, you have one question and two options: firstly, where should I place my widget?! Secondly: you could choose to sprinkle the best reviews here and there across your website, or alternatively, create a dedicated page for your glowing testimonials where all your reviews live. Once you've got a game plan, head over to your website and paste your embed code into a HTML block (this process may be different, depending on your website builder/CMS).

How to respond to Facebook reviews

You should make an effort to respond to as many of your customer reviews as possible (the good and the bad), regardless of the platform. Your customers have taken the time to leave you a review, so it's nice to thank them for their time at the very least.

Always use their name, tell them that you appreciate their review and be specific in your reply by using keywords and addressing key points from their review. Where possible, you can use responses as marketing opportunities to announce a new promotion that might benefit them (or the 5000 other people who read your reply).

Transparency is key. If appropriate, ask them to spread the word to their friends and family.

If the review is negative, thank and reassure them that their feedback is valued. Try and take communications offline and take their best contact details. Indicate in your response that you are committed to resolving their issues.

Whatever the platform (Facebook, Google, TripAdvisor etc), it's important to have a procedure in place to respond to negative reviews. Check out our best response templates here .

How Facebook reviews affect your page rating

Facebook rates each business page on a number of metrics, such as reviews and recommendations (reviews are now synonymous with Facebook recommendations, to avoid confusion).

Various criteria form your overall rating, and only business owners who allow recommendations will be able to see this.

You can see your business’ rating by going to your page and clicking on the Reviews tab in the menu, at the top of your page.

Can I hide, report or remove Facebook page reviews?

Yes and no.

• Yes, you can hide or remove the reviews tab from your Facebook business page entirely.
• No, you can't remove individual reviews (unless they're fraudulent, and you can prove it).

Firstly, consider the content of the review and if a reply would be sufficient. Don’t forget that negative reviews can be just as powerful as 5-star reviews if you play your cards right.

All businesses make mistakes, and it is how you respond and deal with the situation that can count in your favour. Also, customers may be suspicious if you only have all glowing reviews (it doesn’t look natural).

If you receive a review that you deem fake, involves hate speech, is excessively negative or is in breach of Facebook's community standards, you can report it to Facebook and make a case for your business.

We've written a guide about removing negative reviews on Google , which is virtually the same process as on FB.

If you'd prefer, you can hide the review section on your page altogether, which will stop you from worrying about any fake or bad reviews/recommendations people might see. Be aware that this section relates to all reviews, including any new reviews, plus the five-star ratings you have already worked so hard for.

To do this, head to your Page Settings (edit page) , choose Templates and Tabs , find the Reviews tab and switch the toggle off.

As with other platforms like Google, you cannot remove reviews (unless they are against Facebook’s guidelines) from your Facebook page, even if they're malicious.

Review systems are grounded in transparency and honesty, therefore deleting and editing reviews would counteract this. The only way you can delete Facebook reviews is if you report them and Facebook confirms that it goes against their guidelines.

How to report a fake review on Facebook

If someone has posted a review that violates the platform's community standards , then you can report it. Facebook will remove the review if it includes bullying, misrepresentation, hate speech or insensitivity.

Flagging a Facebook review is simple. Here are the steps:

• Log in to your Facebook account and head over to your Facebook page on the right-hand side
• Navigate to the Reviews tab at the top and click it
• Navigate to the three dots beside the review in question (on your right). Then select Find support or report recommendation
• A pop-up window will appear. Click on the most appropriate word that describes the review

Then cross your fingers and wait for the Facebook jury to deliver their final judgement. Overly offensive and ingenuine reviews may warrant removal straight away.

Why can’t I see all my Facebook reviews?

Reviews disappeared? Can't find out where to see them? This one is usually a quick fix. Firstly, make sure that you've enabled your Reviews tab inside Page Settings (see above). Then, take a look at your page again. If you still can't see the Reviews tab, take a look under the More dropdown menu.

If it's there, you may want to re-arrange your tabs back in Page Settings and place Reviews further up the list. If it's still not there, go to the About tab and make sure you've selected a business category that Facebook recognises.

Some businesses have reported that their older reviews (star ratings) have just vanished.

If this has happened to you, you're not alone.

Since merging Reviews with Recommendations, Facebook has massively simplified the way in which people can sort through a business' feedback. Now, you only have the choice of sorting reviews by Most Helpful, or Most Recent.

While your reviews are unlikely actually gone, the limitations of this filtering system may cause them to appear like they're gone. Our advice: don't fret, they're probably still there. If you find a direct link to any of your old reviews, that will give you a definitive answer.

How to leave a review on Facebook

As most people have Facebook, it should be easy for them to leave a review for your Facebook Business Page. But, in case you have a Facebook novice wondering how to leave you a positive review, you can direct them to this guide.

• Head to the Facebook Business Page of the business you want to review
• Click Reviews from the drop down menu under the business's name and logo
• You'll see a question, Do you recommend * business name *? Then click Yes or No (but hopefully Yes )
• You can then write a review of at least 25 characters long
• Then, in the Sharing section you can select who you want to see your review. Just friends or everyone,
• Then, hit Post

Final thoughts

You're now armed with all the tools and support you need to start scoring Facebook reviews.

If you think about how many times you look at other businesses' reviews before you dine, shop or shake hands, you'll realise how important it is to continue building your reputation as an asset class.

The more reviews you get (even the bad ones), the more trust you earn, and this helps future customers make real buying decisions about you.

Which dentist would you trust: the one with a 3-star rating from two patients, or the one with a 4.8-star rating from three hundred patients?

Using a tool like Cloutly makes driving reviews easy, predictable and scalable. Instead of awkwardly asking your customers (one by one) for a review, Cloutly's review campaigns put the process on autopilot: driving 2-3x more reviews on the sites you choose, including Google and Facebook.

If word-of-mouth is important to your business, try Cloutly free for 14 days .

Lachlan Fea Twitter

👋 Co-Founder of Cloutly. Technical marketer interested in startups, SaaS, SEO, sales and UX. Passionate about bringing teams of brilliant people together and letting them do their thing.

Katie Hollamby

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Bad reviews getting you down? Read our article on how to respond to a 1-star review on Google!

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1.8k Views by Jason Striegel December 17, 2023, 12:00 am in Resources

The Complete Guide to Safely Buying Facebook Reviews in 2023

If you run a Facebook business page, reviews are essentially free advertising. They build credibility, trust, and give new visitors instant social proof about your brand. According to Nielsen, over 90% of consumers read reviews before making buying decisions. So more reviews = more sales.

But getting those initial high-quality reviews can be a slow and challenging process for new pages. That‘s why buying Facebook reviews from reputable providers has become a popular growth shortcut.

In this complete guide, we‘ll cover:

• The pros and cons of buying Facebook reviews
• How to spot reliable vs. scam review services
• Detailed reviews of the 10 best sites to purchase Facebook reviews
• Recommendations based on your business‘s needs and budget
• Best practices for integrating bought reviews effectively

Let‘s start with the basics:

#1. UseViral ???????????????

#2. sidesmedia , #3. media mister , #4. getafollower , #5. accfarm , #6. buyserviceusa , #7. global like , #8. reviews fund , #9. promoting team , #10. best social plans , key takeaways: choosing the right facebook reviews service, is buying facebook reviews worth it.

Reviews are crucial social proof for any business. But is paying for them worthwhile? Here are the main pros and cons to consider:

Immediate social proof and credibility – Great for new pages with zero reviews. Bought reviews provide instant social validation.

Improved search visibility – Pages with more reviews tend to rank higher in Facebook search and be suggested more by Facebook‘s AI.

Higher conversion rates – According to BrightLocal, 72% of customers will only buy after reading favorable reviews.

Saves time – Getting organic reviews takes ages. Buying allows growing pages faster.

Looks more natural – A mix of 4/5 star ratings looks more genuine than 100% 5-star organic reviews.

Risk of removal – Facebook prohibits paid reviews and may delete ones that look artificial.

Potential algorithm penalties – Unnatural patterns like too many reviews at once can downrank pages.

Scam services – Many fake providers just take your money without delivering. Vet carefully.

Fake profiles – Reviews from obvious bots or inactive accounts won‘t help much.

Can‘t buy in bulk – Need to start small and post gradually to avoid flags.

Overall, when done right , buying Facebook reviews can be an effective shortcut to jumpstarting your page‘s credibility and search visibility. Just use an authentic provider and integrate them slowly.

How to Choose a Legit Provider

The biggest risk with buying Facebook reviews is getting scammed by a fake provider. Here are signs to look for in quality, trustworthy services:

??? Mix of 4 & 5 star reviews – 100% 5-star looks obviously fake. Good services will mix in some 3-4 too.

??? Gradual delivery – 10-20 per week over months, not hundreds dumped all at once.

??? High retention rate – Most reviews should stick long-term, not disappear in days.

??? Relevant reviewer profiles – Quality providers match your niche, location, and target audience.

??? Money-back guarantee – Get your money back if reviews aren‘t delivered properly.

??? 24/7 customer support – Quick responses to any campaign issues.

??? Positive online reputation – Search the service name to check for bad reviews and complaints.

??? Secure payment options – Should offer standard options like credit cards. Avoid sketchy methods.

??? No password access required – They just need your page URL, not login credentials.

I also recommend starting with small test orders before committing to larger packages. Now let‘s review the top 10 services for safely buying Facebook reviews in 2023:

Now let‘s look at detailed reviews of each service:

UseViral is my top recommendation for buying Facebook reviews due to their proven results, great retention, and responsive support.

Founded in 2014, they‘ve delivered over 1 million services with a focus on quality and authentic engagement.

I ordered 100 reviews from them and was very pleased with the results:

Profiles – Relevant to my target audience and niche. Mix of ages, genders, locations.

Ratings – Mostly 4 and 5 stars, a few 3s. Looks perfectly natural.

Delivery – Steady drip-feed of ~15/week over 2 months. No red flags.

Retention – It‘s been 3 months and all remain. Strong retention rates.

Support – Quick, knowledgeable responses to my questions.

UseViral starts at 100 reviews for $74. You can customize the audience demographic and geo-targeting. They have packages up to 10,000 reviews for established pages.

The 30-day money-back guarantee plus stellar 5-star reputation gives peace of mind. If you want proven, effective Facebook reviews, I highly recommend checking out UseViral .

The top perk of SidesMedia is very affordable pricing, with reviews starting at just $4 each.

They also offer huge bulk orders up to 5,000 reviews, making them ideal for major brand awareness campaigns.

Key features:

Cheap review pricing (as low as $4 each)

Packages up to 5,000 reviews available

Global audience targeting

Gradual drip-feed delivery

Average 4.7 star rating mix

Secure crypto and PayPal payment options

I ordered 250 reviews from SidesMedia for $1000, delivered gradually over 2 months. The global mix of profiles fit my brand‘s audience well. At $4/review, the value was excellent.

Just be sure to space out large orders, and SidesMedia is great for cost-effective Facebook visibility.

Media Mister stands out for affordable pricing starting at just $2 per review.

Founded in 2014, they focus solely on delivering authentic engagement across social media.

I appreciate that you can request either general or custom reviews from Media Mister.

They have delivered 292k orders with real customer photos and profiles. No fake bot accounts.

Customized or general Facebook reviews

As low as $2 per review

Gradual delivery over weeks

Average 4.4 star ratings mix

30-day refund policy guarantee

Cryptocurrency payment options

Just be sure to provide any custom review content upfront. And integrate the reviews steadily over time. Overall, Media Mister is cost-effective for jumpstarting your Facebook presence.

GetAFollower is a popular established site for buying engagement across social media, including Facebook reviews.

While their site design looks a bit outdated, their service quality remains excellent:

Mix of natural 4/5 star ratings

Starts at just $2 per review

Random or custom review content

Drip-feed delivery for organic look

180-day retention guarantee

Range of payment options

I‘d recommend them if you want a smooth, proven service for getting Facebook reviews that make your page look popular. Just start small with their affordable pricing.

Accfarm is better suited for larger brands ready to invest in Facebook reviews at scale.

They offer bulk review packages up to 500, with additional content writing and page management services.

However, their pricing starts higher at $125 for just 10 reviews. Packages go up to $1000+ for 100 or more reviews.

I‘d recommend Accfarm once you‘re ready to take your page to the next level. While priced higher, their packages and personable service deliver results.

BuyServiceUSA is a newer service but stands out for the advanced customization options they provide.

You can control exactly where and when the reviews are posted for the most natural delivery.

With BuyServiceUSA you can:

Schedule reviews to post at certain days/times

Geo-target reviewers by U.S. state

Manually approve each review before posting

Starting at just $10 for 2 reviews

24/7 chat support

While newer, the level of control makes BuyServiceUSA worth testing if you want perfect integration. Start small to evaluate the reviews before scaling up.

Boasting over 100k satisfied customers, Global Like is a Facebook-focused engagement provider running since 2014.

They offer simple but affordable packages to buy reviews, likes, and other services.

For example, you can get:

• 350 Facebook reviews for $250
• 500 likes for $39
• 1,000 live video views for $199

There aren‘t a ton of advanced options. But the prices are reasonable and service reliable. Global Like is worth considering if you want an established low-budget provider. Just test small orders first.

True to their name, ReviewsFund focuses solely on delivering guaranteed, lasting reviews across major sites including Facebook.

They promise lifetime retention plus the ability to geo-target reviewers globally.

Packages range from:

• $25 for 5 Facebook reviews
• $75 for 15 reviews
• $450 for 100 reviews

The prices are a bit above average. But you pay for specialized service and assurances like manual review checking and lifetime retention guarantees. Worth checking out if you want peace of mind.

Run out of the UK, PromotingTeam offers budget friendly Facebook reviews starting at just $5 for 10.

Their website is a bit short on specifics. But the low prices and promised fast 1-2 day delivery make them appealing for testing.

You can also order custom packages by contacting their (responsive) support team.

While light on details, Promoting Team is worth considering if you want cheap but legit Facebook reviews. Just pace out integration.

Catering to larger brands, Best Social Plans offers Facebook review packages from 500 up to 5,000.

Sample pricing:

• 500 reviews for $40
• 1,000 reviews for $75
• 3,000 reviews for $240

They promise gradual, natural delivery from real profiles plus responsive customer support.

I‘d suggest starting small to evaluate them before buying thousands of reviews. But for major brand awareness campaigns, Best Social Plans delivers serious numbers.

Start small – Order just 10-50 when testing out a new service before scaling up. Look for consistent delivery and retention.

Integrate gradually – Post just a few new reviews per week. Too many at once raises flags.

Analyze competition – Research competitors‘ engagement levels to right-size your own goals.

Prioritize retention – Reviews disappearing quickly provides no value. Opt for sellers promising at least months if not permanent retention.

Compare packages – Balance number of reviews with your budget. Table above summarizes top options.

Read service reviews – Check third-party site reviews and testimonials about the provider before purchasing.

The best site for your business depends on your budget, niche, and goals. But following Facebook review best practices maximizes results regardless of which seller you choose.

If you have any other questions, feel free to ask in the comments!

Written by Jason Striegel

C/C++, Java, Python, Linux developer for 18 years, A-Tech enthusiast love to share some useful tech hacks.