presentation on the code of conduct design of a company

Code of Conduct

Ivan Andreev

Demand Generation & Capture Strategist, Valamis

April 8, 2022 · updated April 25, 2024

15 minute read

A code of conduct is a vital asset for any company to have.

In this article you will learn:

What is a code of conduct?

Why create a code of conduct, what to include in a code of conduct, code of conduct examples, how to enforce a code of conduct.

A code of conduct is a set of values, rules, standards, and principles outlining what employers expect from staff within an organization.

Often codes of conduct take big picture ideas tied to the business’s overall mission and core values and relate them to the behavior and practices they desire from employees on a day-to-day basis.

A code of conduct outlines leaders’ expectations and key ethical principles for success, reflecting the current or desired organizational culture.

A code of conduct is closely related to a code of ethics, to the extent where the phrases are often interchangeable.

However, while there is tremendous overlap, there is also a slight nuance between the two

• A code of ethics is broader, providing a set of principles that affect employee mindset and decision-making.
• A code of conduct offers principles defining the ethics of a business, but it also contains specific rules for employee actions and behavior.

Generally, both are combined into a single document, and an organization rarely has a different code for each.

A code of conduct in practice can range from big picture ideals to specific rules. For example, a code of conduct can outline how employees should behave to reflect the organization’s wider mission, but it can also define fixed regulations related to internal practices such as dress code or break policy.

A code of conduct could emphasize ethical attitudes and staff communication policies to prevent conflict or harassment while also outlining the consequences for poor behaving that violates the code.

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You can think of adopting a code of conduct as the organization making a commitment to self-regulation. Leadership is putting into writing the conduct they expect from their employees and the ethical principles they want to guide them.

With a code of conduct in place, the organization has a framework to inform ethical decision-making for each and every stakeholder. While it isn’t a turn-key solution to every dilemma an employee faces, it shows employees the organization’s guiding principles and helps them make better choices in their daily activities.

A code of conduct is also a vital part of a company’s compliance and legal policies. For example, in the US, public organizations must have a code of conduct in place . Plus, from a compliance point of view, if an employee engages in illegal activity while at work, a code of conduct provides documentation showing they broke company policy.

By creating a code of conduct:

• The employee understands what rules and expectations management has. It defines how to act while at work, how to communicate both internally and externally, and helps employees be successful at the company.
• The organization has concrete company policies to help with compliance training .
• Potential customers and business partners understand the values of the organization.

So far, we have focused on the internal effects of a code of conduct. But creating a code of conduct also has benefits in attracting new customers. Showing the values that the organization believes in, and backing it up with actions, can help engender a positive and receptive attitude from potential customers.

A Harvard Business Review survey shows the most significant driver of brand relationships is shared values (64%) . In addition, 5WPR’s 2020 Consumer Culture Report found company values are more important for younger generations. For example, 83% aged 18-34 (the age group often described as millennials) agreed with the statement, “It is important to me that companies I buy from align with my values.”

Source: prdaily.com

The report shows the generational difference across several key factors related to alignment with values.

Being able to showcase the ethics and principles an organization stands for will only become more critical in the modern marketplace. Creating an accurate and honest code of conduct that reflects the organization’s beliefs is a great starting point to let customers know who they are supporting with their business.

While all businesses are different, and no two codes of conduct are the same, recurring factors and themes are found among successful ones.

Your organization’s specific purpose for adopting a code of conduct will define the scope to aim for. Some choose to focus on only the most essential values and guidelines to not overburden employees with information they may forget. Some seek to be more comprehensive and produce documentation covering as many aspects as possible.

Your code of conduct should include information in some form regarding:

• The values your organization believes in
• Guidelines for behavior
• Day-to-day business practices
• How employees should interact with outside parties

It is also essential to define the procedures and consequences of code violations where applicable. It may be more challenging to identify a code of conduct violation when it comes to company values. However, employees should know the disciplinary processes for fixed rules (harassment, tardiness, etc.).

Finally, codes of conduct are typically prefaced with a letter from the CEO that provides a personal touch and emphasizes the leadership team’s commitment to the principles and rules it contains.

Listed below are important factors to consider for inclusion in your code of conduct. These are grouped into the four main areas described above. While covering every element detailed here may seem unrealistic, especially for new or small businesses, it is better to have something in place than react and define policies after an issue arises.

1. Company values

Details and topics related to the values the company holds itself to. This section allows the company to show the ethics and beliefs most dear to them and how they put this into action. This could include but is not limited to:

• Business ethics
• Social responsibility
• Environmental responsibility
• Employee rights
• Commitment and responsibility
• Diversity and inclusion

2. Employee behavior

Within a code of conduct, leadership must explain to all employees what is expected of them in terms of behavior and performance. This could be related to how they treat the people around them and communicate or specifics related to how they perform their role. A company could cover numerous employee behavior topics within a code of conduct. Examples include:

• Standards of professionalism
• Discrimination and sexual harassment policies
• Use of company assets
• Use of social media
• Communication rules
• Disciplinary process

3. Internal practices

In this instance, internal practices refer to defined rules related to day-to-day business practices that are easy to explain. While similar to employee behavior, it is hard to define a simple black and white definition for “Standards of professionalism.” That topic requires more explanation to convey the expectation to an employee. Whereas a company’s rules related to attendance and punctuality is a set thing that is simple to understand. Examples of the internal practices a code of conduct could contain include:

• Annual leave/holiday time
• Inclement weather policy
• Break policy
• Onboarding process
• Training guidelines
• Rules related to time off through illness/injury
• Attendance and punctuality
• Use of phone while at work
• Chain of command
• Legal compliance

4. External practices

Finally, a code of conduct; should define the expectations for employees when dealing with external parties. For example, this could be in relation to confidential company material or a level of courtesy and respect when dealing with customers. There are many examples of external practices a code of conduct may define, such as:

• Confidentiality
• Intellectual property policies
• Customer communication requirements
• Conflict of interests

Listed below are five real-world code of conduct examples from successful companies.

Multinational financial services corporation Visa has developed a detailed and wide-reaching code of business conduct and ethics with the slogan: “Integrity. Everyday. Everywhere.”

Source: usa.visa.com

It opens with a letter from the CEO stating the company’s commitment to integrity and the need to continually earn the trust of their clients by acting with the highest ethical standards every day. The code of conduct is structured using Visa’s six leadership Principles:

• We lead by example – Be accountable, Treat others with respect, and Demonstrate a passion for our business
• We communicate openly – Promote a shared vision, Communicate effectively, Value other’s perspectives
• We enable and inspire – Inspire Success, Remove barriers, and Value inclusivity and diversity
• We excel with partners – Build strong relationships inside and outside of Visa, Provide excellent customer service, and Take a solutions oriented approach
• We act decisively – Challenge the status quo, Decide quickly, Learn from our mistakes
• We collaborate – Break down silos, Engage with our colleagues, and Deliver as One Team at One Visa

Each section offers essential rules with explanations for implementation, valuable notes, examples, and links to relevant departments and other sources of additional information.

Visa’s code of business and ethics ends with a comprehensive list of resources to help when staff are unsure what to do in any situation. The list of issues or concerns along with the corresponding contact information is impressive and includes:

• Confidential compliance hotline
• Business conduct office
• Conflict of interest program
• Legal department
• Anti-tax evasion facilitation compliance
• Employee assistance program

Japanese tech conglomerate Sony has an informative and extensive code of conduct covering many aspects of working at the company.

It starts with Sony’s purpose and core values, followed by messages from both CEO and Executive Vice President, the second of which poses the question:

“Does this contribute to a better future for Sony and a better future for our society?”

This question, along with Sony’s ethical values of Fairness, Honesty, Integrity, Respect, and Responsibility, form the basis of their code of conduct.

From there, the code of conduct is separated into eight areas:

• Core Principles – Honest and Ethical Business Conduct, Relationship with Stakeholders, Respect for Human Rights, and Appreciating Diversity
• Fair Labor and Employment Practices – Equal Employment Opportunity/Non-Discrimination, No Forced Labor/Child Labor, Sound Labor and Employment Practices, and Work Environment (Anti-Harassment/Anti-Discrimination/Health & Safety)
• Responsibility for Products and Services – Product and Service Safety and Accessibility, Advertising and Marketing, and Environmental Conservation
• Protection of Intellectual Assets – Intellectual Property, Confidential or Proprietary Information, Personal Information, and Information Security
• Fair Business Practices – Fair Competition, Trade Controls, Fair Procurement, and Anti-Corruption
• Responsible Business Conduct – Sound Decision Making, Public Disclosure, Recording and Reporting of Information, and Tax Compliance
• Ethical Personal Conduct – Insider Trading, Personal Conflict of Interest, Corporate Asset, and Media Relations and Public statements
• Responsibility of Every One of Us – Reporting Concerns and Hotline and No-Retaliation

Source: sony.com

The code of conduct ends with an explanation of Sony’s ethics and compliance hotline. Maintained by a third party, it allows all employees to report concerns regarding breaks in the law or company policies, with the option to remain anonymous.

General Motors

American automotive company General Motors (GM) have produced a comprehensive yet easy to navigate and understand code of conduct known as “Winning with Integrity.”

Source: investor.gm.com

It begins with an opening message from the chairman and CEO, emphasizing their fundamental commitment to ethical and honest business conduct. Straight after this message is a page dedicated to safety; it places safety for both customers and employees at the heart of everything GM does, noting why this is so critical given the products they make and sell.

The code of conduct then introduces GM’s purpose :

• We earn customers for life
• Our brands inspire passion and loyalty
• We translate breakthrough technologies into vehicles and experiences that people love
• We serve and improve the communities in which we live and work around the world
• We are building the most valued automotive company

And core values :

• Relationships

GM separate the code of conduct into four sections containing related topics:

• We follow our code
• We care about others, we put safety first
• We do what’s right
• We protect our company

Each section explains who it applies to, how the code will be enforced, and details the company’s expectations of its employees. It also has a recurring feature known as “Which Way?” that answers questions regarding potential situations where the code should guide the employees to the desired outcome. Finally, the code of conduct ends with some closing thoughts, policy links, and a list of additional resources.

French cosmetics company L’Oreal has developed an easy to follow code of ethics broken down into four sections:

• The L’Oreal Spirit
• Respecting our commitments as a business
• Respecting our commitments as an employer
• Respecting our commitments as a responsible corporate citizen

“The L’Oreal Spirit” contains forewords by the CEO, Chief Ethics Officer, and the executive committee as a whole stating the commitment of the company to the code of ethics that follows. The remainder of the section contains information regarding who the code is for, how it should be used, how staff should work together, respect for human rights, and local laws and customs.

Source: loreal.com

“Respecting our commitments as a business” details L’Oreals business practices concerning:

• Product safety and quality
• Advertising and marketing
• Supplier selection and fair treatment of suppliers
• Fair competition
• Conflicts of interests
• Gifts and entertainment
• Bribery and facilitation payments
• Confidential information
• Representing the company
• Privacy and data protection
• Use of Company resources
• Financial and business records and the fight against money laundering
• Insider trading

The final two sections, “Respecting our commitments as an employer” and “Respecting our commitments as a responsible corporate citizen,” explain company policy regarding how they treat employees and how they interact with the wider world.

Throughout the code, the company lays out its position through clear “We Must” and “We Must Not” lists and provides practical scenarios to demonstrate what they expect from staff. Each section also includes information and suggestions for who to report concerns to for the specific topic.

US electronics retailer Best Buy titled its code of ethics : “At our best. Every Decision. Every Day.”

It begins by describing Best Buy’s belief that “Magic” can happen when you connect each employee with the company’s purpose. Best Buy believes the purpose of a corporation should be to work towards a common good for its:

• Shareholders

And these groups form the structure of the code of ethics with a section explaining Best Buy’s responsibilities and policies regarding each of the five.

Source: bestbuy.com

The code continues with a message from the CEO and an introduction to Best Buys:

• Purpose: Enrich lives through technology
• Rallying Cry: Let’s talk about what’s possible TM
• Guiding Behaviors: Be human, Make it real, and Think about tomorrow
• Values: Unleash the power of our people, Learn from the challenge and change, Show respect, humility, and integrity, and Have fun while being the best

The code of ethics makes it clear who it applies to (every employee), what happens if it is violated, and the responsibilities every employee has. It emphasizes Best Buy’s expectations from its leaders and provides important details on how staff should raise concerns. In addition, Best Buy provides “What If?” examples throughout the code of ethics to show how it works in practice.

Designing and writing a code of conduct is great, but for it to have value it needs to be enforced successfully.

Tip #1. Disseminating a code of conduct

Enforcing a code of conduct starts by disseminating it widely throughout your organization. Need to be aware of the code of conduct to know the organization’s values and behave accordingly.

The most efficient way of spreading your code of conduct is through the employee handbook distributed during onboarding . In general, the process of orienting new employees is a vital time when the code of conduct needs to be made accessible and clearly explained.

Tip #2. Communication channels

In order to enforce the code of conduct, you must provide employees with effective communication channels for reporting violations. Managers should develop a safe and honest relationship with staff, so they feel confident discussing matters with them directly.

However, you should also provide anonymous channels that protect employees reporting problems. For example, if an employee has an issue with a superior or feels threatened and harassed, they may fear retribution and refrain from coming forward. The option of anonymity offers a level of protection for staff with knowledge of code violations and allows for greater enforcement.

Tip #3. Responding to a violation

Once a violation has occurred, you must gather as much information as possible from all parties involved to determine the facts, establish the severity of the issue, and respond accordingly. Consider if any laws have been broken and if other parties (police, attorneys, etc.) need to be involved.

When enforcing your code of conduct and dealing with violations, you must respond in a way that holds true to the values it contains. If leadership does not live up to the expectations defined for employees, it undermines the code of conduct and reduces morale. Always consider how the wider workforce will receive your response.

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Code of Conduct and Ethics: Presentation Materials | Practical Law

Code of Conduct and Ethics: Presentation Materials

Practical law standard document w-019-6504  (approx. 9 pages).

Code of Conduct & Ethics (Examples and Best Practices)

By Status.net Editorial Team on May 5, 2023 — 7 minutes to read

Code of conduct and ethics is a vital component for organizations, outlining the values, rules, standards, and principles expected from employees by the employers. By implementing a well-defined code of conduct, organizations can minimize misunderstandings, maintain a positive work atmosphere, and promote ethical behavior. In order to create an effective code of conduct, companies must have a thorough understanding of their culture, mission, values, and vision. When drafting a code of conduct, businesses should include aspects such as anti-discrimination policies, guidelines for conflict resolution, expectations regarding communication, and consequences for breaching the code.

Purpose of Code of Conduct & Ethics

Code of conduct and ethics serves several key purposes within an organization. One primary purpose is to clarify an organization’s mission, values, and principles, ensuring they are linked with professional standards of conduct.

By creating a code of conduct and ethics, an organization helps its employees understand the rules and expectations that management sets. This guidance helps define how to act while at work, how to communicate both internally and externally, and assists employees in being successful within the company.

Another important purpose is to reduce the likelihood of unethical actions among employees. When a code of conduct clearly outlines the consequences of these actions, it protects the company and its stakeholders.

A well-implemented code of conduct also sets enforceable rules, communicating expectations and requirements for those within an organization. Consequently, it helps define actions and behaviors that are unacceptable and includes policies related to various aspects such as dress codes, employee interactions, and company property.

In summary, the purpose of a code of conduct and ethics is to provide a clear framework for employees to follow, ensuring behaviours align with the company’s values and reducing the risk of unethical actions within the organization.

Code of Conduct: Core Principles

A well-rounded code of conduct and ethics should include a set of core principles that serve as the foundation for the organization’s ethical guidelines. Let’s discuss four key principles: integrity, respect, accountability, and transparency.

Integrity is the practice of being honest and consistently adhering to moral and ethical standards. Organizations can foster a culture of integrity by encouraging employees to:

• Act in the best interests of the company, its clients, and stakeholders
• Adhere to all legal and regulatory requirements
• Report unethical behaviors and potential conflicts of interest
• Maintain confidentiality when handling sensitive information

Respect is a fundamental principle that guides employees to treat others professionally, fairly, and with dignity. This principle can be promoted in a code of conduct by:

• Emphasizing the importance of diversity and inclusion
• Encouraging open communication and considering different perspectives
• Prohibiting harassment, discrimination, and any form of mistreatment
• Recognizing and valuing individual contributions to the organization

Accountability

Accountability calls for individuals to take responsibility for their actions and decisions. It is a crucial element in maintaining trust and credibility within an organization. To support accountability, a code of conduct should:

• Outline the proper protocol for reporting misbehavior or violations
• Ensure that employees understand their roles and responsibilities
• Establish clear consequences for breaches of the code
• Encourage self-assessment and learning from mistakes

Transparency

Transparency means ensuring open communication and access to accurate information, promoting trust and credibility. It can be incorporated into a code of conduct by:

• Providing channels for employees to express concerns and ask questions
• Maintaining clear lines of reporting and information sharing
• Communicating decisions and the reasoning behind them
• Being open about the organization’s goals, values, and financial performance

Related: Work Ethic Skills: Strong vs. Weak (Traits and Improvement Tips)

Code of Conduct & Ethics: Sample Phrases

1. Integrity: We act with integrity and uphold high ethical standards in all our interactions. We do not compromise our values for personal gain or profit.

2. Honesty: We are truthful and transparent in our communications and dealings with others. We do not engage in any form of deception, fraud, or dishonesty.

3. Responsibility: We take responsibility for the impact of our actions on others and the environment. We do not engage in any behavior that could harm the well-being of others or the planet.

4. Fairness: We treat everyone with fairness. We do not discriminate based on factors such as race, gender, religion, or sexual orientation.

5. Accountability: We hold ourselves accountable for our actions and decisions. We do not shift blame or make excuses for our mistakes.

6. Continuous Improvement: We are committed to continuous learning and improvement. We strive to enhance our skills, knowledge, and abilities to better serve our organization and community.

7. Respect: We value diversity and respect the opinions and beliefs of all members. We do not tolerate discrimination, harassment, or bullying of any kind.

8. Professionalism: We conduct ourselves in a professional manner at all times. We do not engage in any behavior that could harm the reputation of our organization.

9. Confidentiality: We respect the confidentiality of all information shared within the organization. We do not share any confidential information with unauthorized individuals.

10. Accountability: We take responsibility for our actions and decisions. We do not blame others for our mistakes and work to rectify any errors we make.

11. Collaboration: We work collaboratively with others to achieve our goals. We do not engage in any behavior that could undermine the efforts of our team.

12. Safety: We prioritize the safety and well-being of all members. We do not engage in any behavior that could put ourselves or others at risk.

Examples of Code of Conduct

• Microsoft’s Standards of Business Conduct:  https://www.microsoft.com/en-us/legal/compliance/sbc/default.aspx
• Apple’s Supplier Code of Conduct:  https://www.apple.com/supplier-responsibility/
• Marriott International’s Code of Business Conduct and Ethics:  https://www.marriott.com/marriott/aboutmarriott.mi
• Johnson & Johnson’s Credo:  https://www.jnj.com/credo
• Nestle’s Business Principles:  https://www.nestle.com/aboutus/businessprinciples
• Merck’s Code of Conduct:  https://www.merck.com/about/code-of-conduct/

Creating Code of Conduct & Ethics

Organization values.

When creating a Code of Conduct, it is essential to capture the core values that represent the organization’s mission, vision, and principles. These values are the foundation of the code and should guide employees’ actions and decisions.

Related: How to Write Inspiring Core Values? 5 Steps with Examples

Defining the scope of the code of conduct helps determine who it applies to and in what situations. It should include all employees, contractors, and partners, making sure that everyone understands their ethical obligations within the organization. It is essential to clarify the code’s applicability for activities happening both within and outside the workplace.

Expectations

The code of conduct should describe the expected behaviors and decision-making criteria to maintain ethical behavior. This includes transparency, integrity, respect for diversity, and compliance with laws and regulations.

Disciplinary Measures

Defining the disciplinary measures for violations of the code of conduct is an essential part of its effectiveness. The code should clearly outline the process for reporting and handling misconduct, as well as the potential consequences, which can range from reprimands to termination. A robust enforcement mechanism ensures accountability and demonstrates the organization’s commitment to upholding its ethical standards. In Lighthouse Services’ Step by Step Guide , best practices for enforcement and implementation are discussed.

Implementing and Evolving Your Code

Developing a comprehensive Code of Conduct & Ethics is merely the first step. Ensuring effective implementation, continuous improvement, and adaptation to changing circumstances are equally crucial.

Training and Education

Providing training sessions, workshops, and practical examples can help employees understand the Code and its implications. Utilize various training methods, such as e-learning, role-plays, or group discussions, to cater to different learning styles.

Include regular reminders and refreshers to reinforce the importance of adhering to the Code of Conduct & Ethics. Make sure all new employees receive the necessary training and orientation upon joining the organization.

Monitoring and Enforcement

Establishing an effective monitoring system is vital in holding employees accountable and ensuring compliance with the Code. Develop a system for reporting violations or potential issues, prioritizing confidentiality and anonymity to encourage reporting without fear of retaliation.

An organization must also implement mechanisms to investigate reports and take appropriate action, including disciplinary measures or corrective actions, in case of violations. This approach emphasizes that the organization takes the Code seriously and values ethical behavior.

Regular Reviews and Updates

A static Code of Conduct & Ethics can quickly become outdated as the organization and the broader environment evolve. It is important to review the Code periodically, taking into account changes in legislations, industry standards, or internal organizational developments.

Involve employees and stakeholders in the review process, getting their feedback and suggestions to enhance the Code. This collaborative approach not only helps in keeping the Code relevant and robust but also fosters a culture of ethics and inclusiveness.

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For Businesses

For students & teachers, code of conduct examples from 4 of the biggest companies.

EVERFI Content Team

To determine the appropriate ethical guidelines for your company, you might consider studying some of the best examples of code of conduct examples for businesses.

What is a code of conduct and why is it important? A company’s code of conduct covers major legal, ethical, and compliance risk areas to help employees make the right choices, even when they’re not easy.

Because it contains such important information, you want to make sure your employees read and engage with your company’s code of conduct. That’s why it needs to contain detailed information, even with any troublesome legalese.

To help your company get a jump-start, we’ve compiled examples from companies with great, yet simple, codes of conduct.

What Constitutes a Great Code of Conduct?

A great code of conduct is one that provides a clear and concise statement of the company’s mission and values, while also covering a comprehensive list of workplace policies and procedures that cover issues such as employee behavior, harassment and discrimination, conflicts of interest, and confidentiality. It should address industry-specific compliance and regulations, and clearly outline the consequences of violating any of the policies or procedures.

Additionally, a great code of conduct should be communicated clearly and effectively to all employees through training sessions, online modules, and regular reminders. Code of conduct should be tailored to the specific needs of the company and its industry while being comprehensive and clear in guiding ethical behavior in the workplace.

What Is the Difference Between Code of Conduct and Code of Ethics?

A code of conduct is a set of guidelines that outlines specific behaviors and actions that are expected of employees within a particular organization. This code typically covers issues such as workplace behavior, dress code, and policies regarding conflicts of interest, confidentiality, and use of company resources.

A code of ethics is a set of principles and values that guide decision-making and behavior within an organization. These principles typically cover broader ethical considerations, such as integrity, honesty, respect, and responsibility, and apply to all aspects of an organization’s activities.

4 Great Code of Conduct Examples from Fortune 500 Companies

Before we delve into the specifics of these top company codes of conduct, it’s important to understand why we chose these particular businesses. These Fortune 500 companies have demonstrated excellence not only in their products and services but also in their commitment to business ethics and corporate responsibility. Let’s take a closer look at each company’s unique approach to their code of conduct.

1. Google’s Company Code of Conduct

One thing that’s great about Google’s company code of conduct is that it’s easy to read. You don’t need a law degree to understand what the company is saying. The tone is conversational, yet they make the points that need to be made with authority.

It’s also easy to find online. The links to different sections are easy to navigate and the answers provided are thorough and detailed. Finally, it addresses many of the issues that should be covered such as retaliation, conflicts of interest , bribery, and confidentiality.

Online Code of Conduct Training

Our Code of Conduct course educates your employees on how to abide by your organization’s ethical guidelines with every business interaction and transaction.

2. Hershey’s Code of Conduct

Hershey provides an excellent business code of conduct that uses a question and answer feature to help employees navigate potentially unethical situations. The Q&A on almost every page helps to clarify the points being made.

Also, the design of the PDF is very appealing. The use of candy and chocolate colors helps to brand the code of conduct, while the bold headlines, hierarchical fonts, and multiple-colored fonts make the document easy to read.

3. Pepsico’s Code of Conduct

Pepsico’s business code of conduct example is extremely detailed. For example, in the section on business gifts, they say exactly what’s considered a gift, and they even provide a specific dollar amount.

Pepsico also encourages employees to speak up when they see or experience unethical behavior. To make it easy for employees to follow these policies, the code of conduct gives clear instructions on reporting, provides resources for who to contact, and explains what will happen once a complaint is filed.

4. Starbucks’ Code of Conduct

One of the interesting things about Starbucks’ code of conduct for employees is their focus on “Speak Up”, encouraging their workforce to raise concerns and providing resources to do so. It shows that the business’ code of conduct isn’t simply limited to discouraging negative behaviors, rather promotes a speak up culture in the workplace .

Additionally, Starbucks has a frequently asked questions section. This section goes over the purpose of the code of conduct and provides additional information on helpline services offered to employees for questions.

How Are These Examples of Business Code of Conduct Useful?

Reading examples of other codes of conduct can be an incredibly helpful tool in developing and improving your own code of conduct. By reviewing codes of conduct from other organizations, you can learn from best practices and gain insights into what works well and what doesn’t. This can help you identify areas to incorporate into your own code of conduct to ensure that it is comprehensive and covers all the necessary areas.

Additionally, reviewing other codes of conduct can help you stay up-to-date on the latest trends and best practices in your industry. By identifying gaps and areas for improvement, you can avoid mistakes made by others, and ultimately develop a stronger and more effective code of conduct for your organization.

How to Implement or Improve your Companies Code Of Conduct

While creating or improving your company’s code of conduct may seem daunting, it’s actually an opportunity. This is your chance to define what your company stands for, to set the standards for behavior within your organization, and to ensure your employees understand their responsibilities. Done right, a robust code of conduct can foster a positive company culture, boost employee morale, and even enhance your company’s reputation.

Incorporating Code of Conduct into the Company Culture

For a code of conduct to be effective, it needs to be more than just a document that employees sign once and forget. It should be a part of the company’s culture, influencing every decision, from top-level strategy to day-to-day operations. For this, it’s crucial to have leaders who exemplify the code of conduct in their actions.

Employees are more likely to adhere to ethical guidelines if they see their superiors doing the same. As demonstrated by our examples, Google, Hershey, Pepsico, and Starbucks have a commitment to their codes of conduct that resonates throughout the organizations .

Revisiting and Updating

As the business environment and societal norms evolve, so too should your company’s code of conduct. It’s important to review the document periodically and make updates as necessary. Are there new legal regulations to consider? Has your company entered new markets with different cultural norms? Have societal conversations on topics such as diversity, equity, and inclusion brought new issues to light?

Staying current with your code of conduct not only protects your company legally, but it also shows your employees and the public that you’re committed to maintaining high ethical standards.

Measuring Impact

It’s important to measure the impact of your code of conduct. This can be done through regular surveys to gauge employees’ understanding and perception of the code, by tracking the number and nature of reported violations, and the effectiveness of disciplinary actions.

Measurement allows you to assess whether your code of conduct is being taken seriously, whether it is effective in preventing unethical behavior, and where improvements may be needed. The ultimate goal is to foster an ethical company culture where the code of conduct serves as a trusted guide for behavior and decision-making.

Examples of What to include in a code of conduct

A comprehensive and effective code of conduct covers all aspects of business operations, both internal and external. It provides clear guidelines for acceptable behavior, sets expectations, and defines the consequences for violations.

By outlining these guidelines, you’re providing your employees with a roadmap for success within your organization and defining your business’s ethics. For an in depth guide on developing your company’s code of conduct, visit How to Develop a Company Code of Conduct.

Internal and External Practices

Internal practices often form the bedrock of a company’s operations. Crafting clear policies in these areas helps ensure smooth daily functioning and promotes a harmonious work environment. Here are key areas your code of conduct might address:

• Workplace attire : Define the dress code, maintaining a balance between professionalism and comfort.
• Leave policies : Clarify guidelines for annual leaves, sick leaves, and special leaves.
• Weather-related policies : Offer guidance for operations during inclement weather scenarios.
• Breaks : Detail the policies on scheduled breaks and meal times.
• Induction : Outline the onboarding process for new hires.
• Role responsibilities : Clearly state job duties for each position.
• Training : Set expectations for mandatory training sessions.
• Sickness absence : Discuss protocols for sick leave and associated proof requirements.
• Time management : Stress on the importance of punctuality and attendance.
• Use of technology : Frame guidelines for phone usage and personal internet browsing during work hours.
• Employee benefits : Give an overview of the company benefits package.
• Reporting hierarchy : Establish the chain of command to resolve issues or seek approvals.
• Legal compliance : Highlight the importance of adherence to all relevant laws and regulations.

When it comes to external practices, your code of conduct serves as a guidebook for how your company interacts with the outside world. These can include:

• Confidentiality : Reinforce the need for discretion in handling sensitive company information.
• Data protection : Stress the importance of privacy and data protection.
• Intellectual property : Explain how your company respects intellectual property rights.
• Communication : Discuss the standard for official correspondence with customers, vendors, and other stakeholders.
• Conflict of interest : Provide a framework for identifying and managing potential conflicts of interest.

By clearly defining these internal and external practices in your code of conduct, you provide clear paths for your employees to navigate their professional responsibilities, fostering a culture of transparency and ethical decision-making.

Company Values and Employee Behavior

Your code of conduct should be a mirror reflecting your company’s core values. These values may include:

• Business ethics : Underscore your commitment to ethical practices in all business dealings.
• Social responsibility : Highlight your efforts in giving back to society and contributing positively.
• Environmental responsibility : Affirm your pledge towards sustainability and protecting the environment.
• Employee rights : Reiterate respect for workers’ rights and fair treatment.
• Duty and responsibility : Emphasize everyone’s role in upholding company values.
• Diversity and inclusion : Showcase your commitment to a diverse, inclusive workplace.

Each of these values translates into expected behaviors from your employees:

• Professionalism : Detail what constitutes professional conduct in your workplace.
• Non-discrimination : Affirm your zero-tolerance policy against any form of harassment or discrimination.
• Use of company assets : Set rules for the responsible use of company resources.
• Social media usage : Provide guidelines for the appropriate use of social media, especially when representing the company.
• Communication : Outline the standards for effective and respectful communication.
• Disciplinary process : Briefly discuss the process and potential consequences for breaching the code of conduct.

With these guidelines in place, your code of conduct will serve as a comprehensive guide for employees, helping them navigate their professional responsibilities while embodying the company’s core values.

Company Code of Conduct Training

These business code of conduct examples are great and well-written, but it’s not enough to just have one piece that may or may not be read. The extremely important content should be delivered in a way that’s impossible to forget. To help your employees understand the information, you can offer code of conduct training .

Your organization’s training should go over each section and enhance your employees’ ethical problem-solving skills so that they can navigate any conflicts or situations that might arise.

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6 Powerful Examples of a Company Code of Conduct

Your code of conduct protects the organisation, its finances and its reputation by guiding employees towards compliant behaviour. This could mean compliance with the law but also refers to compliance with the expectations within the business. The right code of conduct makes it clear to both internal and external stakeholders how they should act in relation to the company. The examples of a company code of conduct below show you how the world’s biggest organisations create a fair, equitable and compliant environment in which to work. 

The   Ethics and Compliance Initiative  explains the importance of a code of conduct: 

“A well-written code of conduct clarifies an organisation’s mission, values and principles, linking them with standards of professional conduct. The code articulates the values the organisation wishes to foster in leaders and employees and, in doing so, defines desired behaviour. As a result, written codes of conduct or ethics can become benchmarks against which individual and organisational performance can be measured.”  

Read this article to understand what a   code of conduct  can achieve and how major companies structure theirs.   

• 1. What does a great code of conduct achieve?

6 of the Best Code of Conduct Examples

Here is a range of examples of code of conduct publications across different industries. 

1.1. Technology companies 1.1.1 Sony

The   Japanese electronics company Sony  asks employees and leaders to consider the question “Does this contribute to a better future for Sony and a better future for our society?” when carrying out their work. This distils the essence of a code of conduct. It should guide both internal and external behaviour. 

In its concise but robust code of conduct, the company lays out obligations on working conditions, treatment of others, and the company’s commitments and expectations on ethical conduct relating to illegal activities like   insider trading . 

• 1.1.2 Google

The   search engine giant Google  is well known for its slogan “don’t be evil”, but its code of conduct is much more detailed than that. The code states the company’s principles of integrity, usefulness, privacy, security and freedom of expression, responsiveness and taking action. 

This code of conduct example shows that it is the responsibility of all stakeholders in the organisation not only to behave in a manner that aligns with the core principles but also to speak up when they see anything that falls short of these expectations. 

Its last line is: “And remember… don’t be evil, and if you see something that you think isn’t right – speak up!” 

• 1.2 Financial institutions
• 1.2.1 Euronext

European trading exchange Euronext has its own comprehensive   code of conduct and ethics , as well as a code of conduct   for suppliers .

As a financial institution, Euronext’s code devotes sufficient space to outlining what constitutes a   conflict of interest  and how to avoid one in the course of employee duties. With compliance matters particularly important in the sector, financial institutions must carefully impart compliance expectations to help them avoid sanctions and reputational damage. 

In addition, Euronext spells out its commitment to treating all company employees with “honesty, fairness and respect, and providing a safe and healthy work environment.”

• 1.2.2 PayPal

Financial technology firm PayPal states that   its code of conduct  goes beyond “policies, rules, and laws to provide guidance for behaving ethically and responsibly. Behaving ethically and responsibly means doing the right thing in all situations.” 

Much of the code is written in the first person, enhancing the message that the contents are not rules handed down by management to employees but, rather, shared company core values that affect the behaviour of everyone involved with the organisation. This inclusivity is powerful when creating a cohesive culture of compliance and best practice. 

The PayPal code also offers real-life examples of best practices to help ground the code in a reality that workers will recognise.

1.3 Automotive companies

• 1.3.1 Mercedes-Benz

German luxury car brand Mercedes-Benz distributes an   integrity code  to its stakeholders. It states that the company must be profitable to be able to fulfil its commitments to sustainability and personal development for its people. 

The company also commits to transparency, diversity, and fairness and respect. One of the earliest sections within the code concentrates on how all employees can work together to achieve the company’s goals. It also talks extensively about compliance issues and creating the right culture in which compliance will thrive. 

• 1.3.2 Tesla

Electric car firm Tesla  breaks down its code of conduct into four broad areas for ease of compliance. These areas relate to how it applies to daily work tasks, ways that employees interact, protecting the brand and doing the right thing “even when it’s hard.” 

The code of conduct provides three questions that Tesla employees should ask themselves if they are concerned about whether potential actions are ethical or not. They are: 

• Is it legal?
• Is it consistent with this code and Tesla’s policies and expectations?
• Is it in Tesla’s best interests?
• 2. How to distribute your code of conduct

There is no single best way to distribute a code of conduct. You should, however, make it as easy as possible for your employees to read and understand it. This could mean that you provide a copy with your employee handbook or induction pack at the start of their employment. But you should also make hard copies available in your offices and create a digital version that can sit on a   digital workspace . 

You should inform employees when you update the code of conduct and even ask that they sign a form to say that they have read and understood the contents of the code. It is important that all employees are aware of your core values and the expectations and requirements of the employer and regulators. 

• 3.1 What are the types of code of conduct?

There are two main types of code of ethics and conduct:  

3.2 Where should you publish your company’s code of conduct?

You should publish your code of conduct on your digital workspace for employees to access. However, it is also helpful to publish it on your company website. This proves your commitment to your employees, compliance and transparency. A publicly available code of conduct garners trust from prospective employees, clients, shareholders and investors. This enables them to understand your corporate culture more clearly. 

• 3.3 How can a code of conduct be enforced?

The code of conduct aids the enforcement of your key requirements because it makes clear the obligations of staff. If they fall short of expectations, they cannot claim that they did not know the requirements, and you can take appropriate disciplinary actions.

• 4. Conclusion

These examples of a company code of conduct show you that there are many ways in which to communicate your policies to employees. Providing examples of expected and prohibited behaviour makes your code seem more tangible in people’s minds. Breaking it down into easy-to-digest sections also makes it more memorable. 

The code of conduct is the foundation you need to bolster your compliance efforts and instil your company culture. In addition to that, you can use automated compliance tools such as TradeLog, which pre-approves and monitors employee trades to ensure compliance with the law .   This way, you don’t simply hope that employees will follow your code of conduct , but you can also check if they do.   Request a free demo today  for your organisation.

5. References and Further Reading

• More about TradeLog
• Conduct risk examples
• Compliance communication strategies
• Why you need a market abuse policy
• Prevent unethical behaviour

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Article summary.

• 1.1 Technology companies
• 1.3 Automative companies
• 3.2 Where should you publish your company's code of conduct?
• 5. References and further reading

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Code Conduct PowerPoint Template And Presentation

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The Code Conduct PowerPoint Template and Presentation is a comprehensive and professionally designed set of slides that is perfect for creating a visually appealing and informative presentation on the topic of code of conduct. This template is ideal for HR professionals, managers, and team leaders who want to educate their team members about the policies and guidelines that govern their behavior in the workplace.

The template features a clean and modern design with a minimalist color scheme that is easy on the eyes and helps to convey the information effectively. It includes a variety of slide layouts, including title slides, content slides, and image slides, all of which can be easily customized to suit your specific needs. With this template, you can easily create a professional-looking presentation that will keep your audience engaged and informed.

The Code Conduct PowerPoint Template and Presentation also comes with a range of features that make it easy to use and customize. One of the key features of this template is that it is fully editable, which means that you can easily change the text, colors, fonts, and images to match your company’s branding and style. Additionally, the template is compatible with both PowerPoint and Google Slides, making it easy to work with no matter which platform you prefer.

Other features of this template include:

– 30 unique slides designed specifically for code of conduct presentations – Easy-to-use drag and drop image placeholders – Fully editable vector graphics and icons – Free fonts included for easy customization – Aspect ratio of 16:9, suitable for widescreen displays – Step-by-step instructions for customizing the template

Overall, the Code Conduct PowerPoint Template and Presentation is a versatile and user-friendly tool that will help you create a professional and informative presentation on code of conduct. Whether you are looking to train your team on workplace policies or educate your employees on ethical standards, this template is the perfect solution for all your presentation needs.

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18 of the Best Code of Conduct Examples

A great code of conduct is concise, easy to understand and reflects the values of an organization. Write or update your own code of conduct using these outstanding examples.

Does your code of conduct need a refresh?

If your code of conduct isn't up to date with your company's current vision, values, and mandate, it won't work to prevent misconduct. Write or update your document today using this free code of conduct template.

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In February 2022, CNN president Jeff Zucker was forced to resign when the network discovered he had been hiding a romantic relationship with another employee. While office romances are not prohibited at CNN, employees are required to disclose them.

Though this incident ousted a top figure in the company, CNN did the right thing by enforcing their policy as soon as they discovered an infraction.

Your organization's code of conduct should be clear in both its rules and consequences, as well as applied consistently, regardless of the person's position. A strong code of conduct can also reduce your company's risk of embarrassing public scandals and protect your employees from harm.

For example, a zero-tolerance approach to harassment could deter a manager from yelling at their employees. Or, explaining your company's conflict of interest policy might keep an employee from unwittingly committing fraud.

Encouraging an ethical culture with your code of conduct creates a safer, more productive workplace while helping you prevent internal incidents.

Not sure where to start when writing yours? These simple code of conduct examples from honorees on Ethisphere's World's Most Ethical Companies list show how to create a document that's thorough, engaging, on-brand, and helpful.

What Makes a Great Code of Conduct?

Writing a strong code of conduct requires a thorough understanding of your company, including its culture, mission, values, and vision.

A great code of conduct is:

• Written for the reader (your employees). It is easy to understand and doesn't include any technical or legal jargon.
• Comprehensive. It covers all important details that may impact the daily lives of employees and answers common questions that may arise.
• Supported by leadership. It has been acknowledged and approved by the company's senior management team. This is often demonstrated in the form of a foreword written by the CEO or President.
• Accessible. It is available to all employees, current investors, and potential investors.
• Visually appealing. It follows a style that is clean and reflective of your organization's brand.

Below are 18 outstanding code of conduct examples that you can use as inspiration to update or write your own.

(A ✓ denotes a particularly exceptional feature of the code of conduct)

AT&T's Code of Business Conduct is readily available online. It's published under the policies section of the "About AT&T" portion of its website for current and future stakeholders to review.

AT&T emphasizes the values it maintains and employees' responsibilities to the company, shareholders, customers, and each other. The document also includes other relevant policies the reader can reference within each section.

Each section of the code includes its own frequently asked questions box, with real workplace examples of confusing scenarios. Finally, a visual decision-making model helps employees decide how to approach a situation and, if they still aren't sure, offers contact information for further help.

✓ Concise ✓ FAQs

A code of conduct is just the beginning.

Enforcing a code of conduct for employees is the key to a functional, ethical workplace. See how Case IQ can help you manage your workplace investigations with ease. Book your demo now.

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• Hanes Brands

A quick glance at the Hanes Brands Global Code of Conduct reveals a clear, unifying theme: excellence. This theme acts as the foundation for every component of the code of conduct, including rules about the use of company assets, interacting with coworkers, conflicts of interests, and workplace safety. By embedding one of its core values into its code of conduct, Hanes Brands is able to demonstrate its strong commitment to the business standards it has developed.

The company's code of conduct also includes addenda that outline necessary definitions, explanations behind the rules, and links to other relevant policies. This code of conduct is well organized and designed, easy to understand, and comprehensive.

✓ Visually Appealing ✓ Well Organized

• Kellogg Company

The Kellogg Company's Code of Ethics serves the same purpose as a Code of Conduct, but bases the document around the company's core values and ethical standards.

The policy is attractive and appealing, drawing inspiration from the grain farms that gave us the company's first cereal products. Beyond its visual appeal, however, this code of conduct is extremely well written and organized. The code is divided into employee responsibilities, complete with how and why each one is key to the Kellogg's way of conducting business.

The Kellogg Company also has training on code of conduct by including several quizzes, definitions, and question and answer boxes. These are designed to help employees make decisions when confronting problems that range from personal social media use to conflicts of interest. This code of conduct does an excellent job of promoting the company's culture while clearly indicating how employees should act.

✓ Visually Appealing ✓ Great Situational Examples

The Starbucks Standards of Business Conduct begins by outlining the mission and values that Starbucks aims to uphold as a company.

The document then dives into detailed descriptions of organizational expectations with respect to the work environment, business practices, intellectual property, and community involvement. In many instances, the company indicates where or who employees can refer to for assistance or more information.

Starbucks' code of conduct also answers several questions that employees can reference when facing uncertainty. These short Q&A sections help readers understand how they should act in certain situations and why that behavior reflects the standards created by Starbucks.

Additionally, Starbucks has included a unique ethical decision-making framework to assist employees when they are faced with ethical dilemmas in the workplace.

✓ Well Organized ✓ Great Situational Examples ✓ FAQs

PepsiCo's Global Code of Conduct is an extensive document that covers a variety of topics including responsibilities of individual employees, respect in the workplace, and responsibilities of the company to its shareholders.

As a massive global entity, PepsiCo has ensured that its code of conduct is easy to understand (in several languages) and very clear in its expectations for employees.

As with any strong code of conduct, PepsiCo's code has rooted its expectations in one of the key behaviors of "The PepsiCo Way": "Acting with Integrity." The company has also dedicated an entire section of the code to explaining how the code will be administered. This includes information on investigations related to misconduct and disciplinary actions the company may take.

PepsiCo's code of conduct also encourages employees to report bribery, violence, or other misconduct by contacting the company's hotline .

✓ Well Organized ✓ Visually Appealing ✓ Great Examples and Definitions

Your code of conduct should outline how to behave not just in the office, but online too.

Use this social media policy checklist to set expectations for appropriate online behavior.

Social Media Policy Checklist

Sony Corporation

Sony's Code of Conduct ,  opens with the company's purpose, followed by its core values. The policy is concise, yet comprehensive. It covers topics such as harassment, product safety, intellectual property, and corruption.

The document also includes opening messages from Sony's President/CEO and Executive Vice President. These put a face to the rules, encouraging employees to hold themselves to the company's high standards in the workplace.

Finally, the code of conduct explains how to report concerns on Sony's ethics hotline and what actions and what actions the company takes after receiving a report.

✓ Concise ✓ Well Organized

Mastercard's Code of Conduct  starts by naming the company's purpose and explaining how it is applied to work in a purpose manifesto. The policy also includes a visual aid called "The Mastercard Way" that illustrates core values and responsibilities.

The code of conduct's design is not only attractive, but also makes the document easier to understand. Images and visual decision-making models make the content more engaging and help separate sections and lists.

This document explains where and to whom employees can turn with questions and reports of misconduct. It also links to further resources, such as the company's Compliance Corner for employees.

Microsoft's  Standards of Business Conduct  have been drafted around one central theme: trust.

The company emphasizes that trust is an important aspect of its operations, including with customers, governments, fellow employees, investors, and representatives. The code of conduct also offers a process to help employees make difficult decisions that reflect Microsoft's values and standards.

Microsoft provides its employees with a visually appealing and easy-to-read document that is reflective of the organization's values. The company highlights that the responsibilities covered in the code of conduct apply to all employees of the company, including managers, executives, and members of the Board of Directors.

✓ Concise ✓ Well Organized ✓ Visually Appealing

Allstate has a detailed and easy-to-follow Global Code of Business Conduct for employees. The code outlines the expectations that employees must meet, each with rules and procedures explaining how to achieve ethical business practices.

Additionally, the company's code of conduct provides definitions and examples of potentially unfamiliar terms. The policy also uses question and answer boxes to provide real-life situations when a rule could apply.

Allstate's comprehensive code of conduct includes information on cross-border business, diversity, protecting company information, community involvement, and much more.

✓ Well Organized ✓ Great Situational Examples

• Royal Caribbean Group

Royal Caribbean Group's Code of Business Conduct and Ethics  starts by naming the company's core values, then explains why the policy exists and who must follow it. Each section includes multiple question and answer boxes and "practical tips" to illustrate how the rules will look in practice.

The document also includes a decision-making flowchart to help employees in ethically confusing scenarios. This form of workplace ethics training is easy to understand and sticks to the company's branding.

The code covers a variety of topics related to Royal Caribbean's operations, including health and safety, choosing responsible suppliers, protecting the environment, and fair competition.

Best Buy's Code of Ethics frames professional conduct guidelines through ethical standards. The policy is organized intuitively and written in plan language, making it easy to understand.

The code discusses the company's purpose, values, and guiding behaviors and defines the expectations of employees and leadership alike.

Within each section of the code, Best Buy includes a "What If?" example scenario of how to apply its rules on ethical behavior in the workplace, as well as links to the company's other policies that can give further detail.

✓ Well Organized ✓ Visually Appealing

The Business Conduct Guidelines created by IBM provide employees with a clear understanding of the expectations of their employer. This code of conduct is grounded in the company's guiding principles and provides detailed explanations with examples.

IBM also includes several side notes to further explain concepts and illustrate potential situations that could be ethically confusing.

Additionally, the company provides links to several additional resources and policies that may be helpful to employees and investors.

• General Motors

The General Motors (GM) Code of Conduct  is comprehensive yet easy to understand. It is clearly worded, with simple explanations.

The code specifies who it applies to, how it will be upheld, and the expectations set for employees. GM uses the term "we" throughout their code of conduct to ensure that all employees, including senior managers and directors, are held to the same standard.

The GM code of conduct includes a decision-making model that employees can follow when facing ethical dilemmas.

The company has also included several short Q&A sections to explain how employees should act when they are in certain situations. The document provides links to several additional policies and resources, such as the company's ethics hotline .

L'Oreal's Code of Ethics simple design makes it easy to read and scannable.

Its sections clearly define what behaviors are and aren't acceptable using "We Must" and "We Must Not" lists. The document also answers ethical questions using example scenarios.

The code emphasizes a culture of openness and transparency, explaining why and how reporting concerns is important. Each section also includes suggestions for who to report to with concerns on that topic (e.g. safety, competition, data use).

✓ Well-Organized ✓ Great Situational Examples

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Kohl's Code of Ethics  has a cute design that is both on-brand and engaging. The document begins with the company's purpose statement and values, then explains that it is every employee's responsibility to uphold them. The code's visual aids, short paragraphs, and lists make it very easy to read.

The policy explains each rule and standard through the lens of the company's values and reputation. Employees are also given examples, definitions, and additional resources to explain concepts throughout the code.

Visa's Code of Business Conduct and Ethics is clear, detailed, and comprehensive. Each section contains a few key rules and explanations of how to apply them, as well as helpful notes, example scenarios, and/or links to other policies where employees can find more information.

One of the code's most unique features is its extensive resource section at the end. It contains contact information and steps on how to report concerns on every topic from data privacy to HR incidents . Employees can easily navigate this section and report quickly if they see something amiss.

✓ Great Situational Examples ✓ Well Organized

Nokia's Code of Conduct is a detailed and thorough document.

It highlights key policies that all employees should be familiar with. Each section of the code of conduct also provides employees with a clear understanding of what their responsibilities are and red flags that may arise in different situations.

This easy-to-understand document is focused on helping employees make the best choices based on the company's values. Nokia has also provided a clear description of reporting processes, retaliation policies, and corrective action procedures.

• Hewlett-Packard

Integrity at HP , the company's code of conduct document, is a clear and detailed guide to employee behavior. It begins with the three components of "The HP Way" and includes a visual decision-making guide to help employees with ethical conundrums.

Next, four brief but detailed sections outline HP's responsibilities: promise, people, company, relationships, and impact. Each section explains "What We Do" and "How We Do It" to make the workplace ethics guidelines easier for employees to understand.

Many of the sections also include "Act with Integrity" question and answer boxes. These explain common ethically confusing situations that employees might encounter at work.

✓ Great Situational Examples ✓ Well Organized

What is a strong code of conduct?

A strong code of conduct is one that comprehensively covers all important details impacting employees' daily lives, answers common questions, and is readily accessible to all stakeholders. It is approved by senior management, written in clear and understandable language without technical or legal jargon, and visually appealing to reflect the organization's brand.

How do you write a good code of conduct?

To write a good code of conduct, you must understand your company's culture, mission, and values. When drafting the code, prioritize clarity by using language that is easy for employees to understand. Ensure that the code covers all relevant details and anticipates potential questions or concerns that employees may have.

Gain support from management to demonstrate the importance of the code. Make it to employees by ensuring it's easily available and understandable. Organize the content in a clear and logical manner, making it easy for employees to navigate. Use real-life examples to illustrate key points and clarify expectations for behavior. Finally, regularly seek feedback from employees and stakeholders to improve and update the code as needed.

What is the best code of ethics example?

The best code of ethics example is the AT&T Code of Business Conduct. It stands out for its accessibility, comprehensive coverage of important details, and engaging presentation. The code is readily available online, includes frequently asked questions for each section, and provides a visual decision-making model to assist employees in navigating ethical dilemmas.

Jump to a company:

• L’Oreal
• Kohl’s

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