what is strong analytical and problem solving skills

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What Are Analytical Skills?

Definition & Examples of Analytical Skills

How Analytical Skills Work

Types of analytical skills, highlighting analytical skills.

Analytical skills refer to the ability to collect and analyze information,  problem-solve , and make decisions. Employees who possess these skills can help solve a company’s problems and improve its overall productivity and success.

Learn more about analytical skills and how they work.

Employers look for employees with the ability to investigate a problem and find the ideal solution in a timely, efficient manner. The skills required to solve problems are known as analytical skills.

You use analytical skills when detecting patterns, brainstorming, observing, interpreting data, integrating new information, theorizing, and making decisions based on the multiple factors and options available. 

Solutions can be reached by clear-cut, methodical approaches, or through more creative techniques. Both ways of solving a problem require analytical skills.

Most types of work require analytical skills. You use them to solve problems that may not have obvious solutions or that have several variables.

Let's say you're the manager of a restaurant and have been going over budget on food for the past two weeks. You review the menus and what customers have ordered along with food costs from your suppliers.

You see that the cost of seafood has increased over the past two weeks. When you talk to the supplier, they explain that there's been a disruption in the supply chain due to weather. They've increased costs to compensate. You decide to reduce your seafood order to lower costs and work with your chef to develop new specials that take advantage of other protein options.

In this example, you used analytical skills to review data from different sources, integrated new information, and made a decision based on your observations.

Catherine Song / The Balance

The best analytical skills to highlight on a resume depend on the position you're applying for. Here are five skills to consider.

Communication

Analysis only goes so far if you can't share and implement your findings. You need to be an effective communicator to discuss the patterns you see and your conclusions and recommendations.

Analytical communication skills include:

• Problem sensitivity
• Active listening
• Oral communication
• Written communication
• Conducting presentations 

Analyzing information often requires a creative eye to spot trends in the data that others may not find. Creativity is also important when it comes to problem-solving. The obvious solution is not always the best option. Employees with strong analytical skills will think outside the box to come up with effective solutions to big problems.

Creative skill sets include:

• Brainstorming
• Collaboration
• Optimization
• Predictive modeling
• Restructuring 
• Strategic planning
• Integration

Critical Thinking

Critical thinking refers to evaluating information and then making a decision based on your findings. Critical thinking is what helps an employee make decisions that help solve problems for a company. It may include:

• Process management
• Benchmarking
• Big data analytics
• Business intelligence
• Case analysis
• Causal relationships
• Classifying
• Comparative analysis
• Correlation
• Decision-making
• Deductive reasoning
• Inductive reasoning
• Diagnostics
• Data interpretation
• Prioritization
• Troubleshooting

Data Analysis

No matter what your career field, being good at analysis means being able to examine a large volume of data and identify trends in that data. You have to go beyond just reading and understanding information to make sense of it by highlighting patterns for top decision-makers.

There are many different types of data analysis, but some of the most common ones in today's workplace include:

• Business analysis
• Strengths, weaknesses, opportunities, and threats (SWOT) analysis
• Cost analysis
• Credit analysis
• Critical analysis
• Descriptive analysis
• Financial analysis
• Industry research
• Policy analysis
• Predictive analytics 
• Prescriptive analytics
• Process analysis
• Qualitative analysis
• Quantitative analysis
• Return on investment (ROI) analysis

You must learn more about a problem before you can solve it, so an essential analytical skill is being able to collect data and research a topic. This can involve reviewing spreadsheets, researching online, collecting data, and looking at competitor information. 

Analytical research skills include:

• Investigation
• Data collection
• Checking for accuracy

Analytical thinking is a soft skill , but field-specific, technical types of analysis are hard skills. Both should be highlighted on your resume and in interviews.

Analytical skills are sought after employers, so it's best to highlight these skills when you're applying and interviewing for jobs. Consider:

• Adding relevant skills to your resume : Keywords  are an essential component of a resume, as hiring managers use the words and phrases of a resume and cover letter to screen job applicants, often through recruitment management software.
• Highlighting skills in your cover letter : Mention your analytical skills and give a specific example of a time when you demonstrated those skills.
• Provide examples in your job interview : They can be from past work, volunteer, or school experiences.

Key Takeaways

• Analytical skills refer to the ability to collect and analyze information, problem-solve, and make decisions.
• You use analytical skills when detecting patterns, brainstorming, observing, interpreting data, and making decisions based on the multiple factors and options available to you. 
• Most types of work require analytical skills. You use them to solve problems that may not have obvious solutions or have several variables.
• There are many types of analytical skills, including communication, creativity, critical thinking, data analysis, and research. 
• Highlight and provide examples of your skills in your resume, cover letter, and interviews. 

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4 Ways to Improve Your Analytical Skills

• 07 Jan 2021

Data is ubiquitous. It’s collected at every purchase made, flight taken, ad clicked, and social media post liked—which means it’s never been more crucial to understand how to analyze it.

“Never before has so much data about so many different things been collected and stored every second of every day,” says Harvard Business School Professor Jan Hammond in the online course Business Analytics .

The volume of data you encounter can be overwhelming and raise several questions: Can I trust the data’s source? Is it structured in a way that makes sense? What story does it tell, and what actions does it prompt?

Data literacy and analytical skills can enable you to answer these questions and not only make sense of raw data, but use it to drive impactful change at your organization.

Here’s a look at what it means to be data literate and four ways to improve your analytical skills.

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What Is Data Literacy?

Data literacy is the ability to analyze, interpret, and question data. A dataset is made up of numerous data points that, when viewed together, tell a story.

Before conducting an analysis, it’s important to ensure your data’s quality and structure is in accordance with your organization’s needs.

“In order to transform data into actionable information, you first need to evaluate its quality,” says Professor Dustin Tingley in the Harvard Online course Data Science Principles . “But evaluating the quality of your data is just the first step. You’ll also need to structure your data. Without structure, it’s nearly impossible to extract any information.”

When you’re able to look at quality data, structure it, and analyze it, trends emerge. The next step is to reflect on your analysis and take action.

Tingley shares several questions to ask yourself once you’ve analyzed your dataset: “Did all the steps I took make sense? If so, how should I respond to my analysis? If not, what should I go back and improve?”

For example, you may track users who click a button to download an e-book from your website.

After ensuring your data’s quality and structuring it in a way that makes sense, you begin your analysis and find that a user’s age is positively correlated with their likelihood to click. What story does this trend tell? What does it say about your users, product offering, and business strategy?

To answer these questions, you need strong analytical skills, which you can develop in several ways.

Related: Business Analytics: What It Is & Why It’s Important

How to Improve Your Analytical Skills

Analysis is an important skill to have in any industry because it enables you to support decisions with data, learn more about your customers, and predict future trends.

Key analytical skills for business include:

• Visualizing data
• Determining the relationship between two or more variables
• Forming and testing hypotheses
• Performing regressions using statistical programs, such as Microsoft Excel
• Deriving actionable conclusions from data analysis

If you want to provide meaningful conclusions and data-based recommendations to your team, here are four ways to bolster your analytical skills.

Related: How to Learn Business Analytics Without A Business Background

1. Consider Opposing Viewpoints

While engaging with opposing viewpoints can help you expand your perspective, combat bias, and show your fellow employees their opinions are valued, it can also be a useful way to practice analytical skills.

When analyzing data, it’s crucial to consider all possible interpretations and avoid getting stuck in one way of thinking.

For instance, revisit the example of tracking users who click a button on your site to download an e-book. The data shows that the user’s age is positively correlated with their likelihood to click the button; as age increases, downloads increase, too. At first glance, you may interpret this trend to mean that a user chooses to download the e-book because of their age.

This conclusion, however, doesn’t take into consideration the vast number of variables that change with age. For instance, perhaps the real reason your older users are more likely to download the e-book is their higher level of responsibility at work, higher average income, or higher likelihood of being parents.

This example illustrates the need to consider multiple interpretations of data, and specifically shows the difference between correlation (the trending of two or more variables in the same direction) and causation (when a trend in one variable causes a trend to occur in one or more other variables).

“Data science is built on a foundation of critical thinking,” Tingley says in Data Science Principles . “From the first step of determining the quality of a data source to determining the accuracy of an algorithm, critical thinking is at the heart of every decision data scientists—and those who work with them—make.”

To practice this skill, challenge yourself to question your assumptions and ask others for their opinions. The more you actively engage with different viewpoints, the less likely you are to get stuck in a one-track mindset when analyzing data.

2. Play Games or Brain Teasers

If you’re looking to sharpen your skills on a daily basis, there are many simple, enjoyable ways to do so.

Games, puzzles, and stories that require visualizing relationships between variables, examining situations from multiple angles, and drawing conclusions from known data points can help you build the skills necessary to analyze data.

Some fun ways to practice analytical thinking include:

• Crossword puzzles
• Mystery novels
• Logic puzzles
• Strategic board games or card games

These options can supplement your analytics coursework and on-the-job experience. Some of them also allow you to spend time with friends or family. Try engaging with one each day to hone your analytical mindset.

Related: 3 Examples of Business Analytics in Action

3. Take an Online Analytics Course

Whether you want to learn the basics, brush up on your skills, or expand your knowledge, taking an analytics course is an effective way to improve. A course can enable you to focus on the content you want to learn, engage with the material presented by a professional in the field, and network and interact with others in the data analytics space.

For a beginner, courses like Harvard Online's Data Science Principles can provide a foundation in the language of data. A more advanced course, like Harvard Online's Data Science for Business , may be a fit if you’re looking to explore specific facets of analytics, such as forecasting and machine learning. If you’re interested in hands-on applications of analytical formulas, a course like HBS Online's Business Analytics could be right for you. The key is to understand what skills you hope to gain, then find a course that best fits your needs.

If you’re balancing a full-time job with your analytics education, an online format may be a good choice . It offers the flexibility to engage with course content whenever and wherever is most convenient for you.

An online course may also present the opportunity to network and build relationships with other professionals devoted to strengthening their analytical skills. A community of like-minded learners can prove to be an invaluable resource as you learn and advance your career.

Related: Is An Online Business Analytics Course Worth It?

4. Engage With Data

Once you have a solid understanding of data science concepts and formulas, the next step is to practice. Like any skill, analytical skills improve the more you use them.

Mock datasets—which you can find online or create yourself—present a low-risk option for putting your skills to the test. Import the data into Microsoft Excel, then explore: make mistakes, try that formula you’re unsure of, and ask big questions of your dataset. By testing out different analyses, you can gain confidence in your knowledge.

Once you’re comfortable, engage with your organization’s data. Because these datasets have inherent meaning to your business's financial health, growth, and strategic direction, analyzing them can produce evidence and insights that support your decisions and drive change at your organization.

Investing in Your Data Literacy

As data continues to be one of businesses’ most valuable resources, taking the time and effort to build and bolster your analytical skill set is vital.

“Much more data are going to be available; we’re only seeing the beginning now,” Hammond says in a previous article . “If you don’t use the data, you’re going to fall behind. People that have those capabilities—as well as an understanding of business contexts—are going to be the ones that will add the most value and have the greatest impact.”

Are you interested in furthering your data literacy? Download our Beginner’s Guide to Data & Analytics to learn how you can leverage the power of data for professional and organizational success.

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Many job advertisements require “ strong analytical skills ”, but what does this phrase really mean in practice?

Analytical skills are the skills required to gather, assess, and analyse data or information—and then use that information to support better decision-making and problem-solving . They therefore include research skills, data analysis skills (both of quantitative and qualitative data), critical and creative thinking, and finally communication skills.

The good news is that most of us use analytical skills all the time. For example, you need analytical skills to decide what to have for dinner based on an assessment of the contents of your fridge or cupboards, your ability to visit the shops and your budget. However, they are also needed for complex business problems such as handling a merger or acquisition.

What Are Analytical Skills?

Analytical skills are the skills needed to gather information, assess it critically, and then use it to make decisions and/or solve problems.

It is worth unpicking each of these areas in turn, because they are actually quite separate and require different basic skills. You can safely say that you have good analytical skills only once you have mastered all of these areas.

Analytical skills are about much more than numbers

Traditionally, the term analytical skills was used only to refer to skills in analysing numbers and numerical data. However, in most workplaces, the term is used much more widely, to mean being able to review and understand information, and then apply it.

1. Gathering Data and Information: Research

The first area is gathering data and information, often known as research. Somewhat confusingly, research also provides the context that enables you to turn data into information (see box).

Our page on Research Methods points out that most people are likely to encounter research first as part of a project at school or college. However, quality research is important in many jobs—and simply to provide you with the information you need to understand how to make almost any decision.

From Data to Wisdom: The Knowledge Pyramid

The knowledge pyramid is a useful way to visualise the relationships between data, information, knowledge and wisdom.

• At the bottom of the pyramid lies data , individual facts and figures or measurements, in its raw, uncleaned form.
• When you add context (for example, by cleaning and organising the data), it becomes information .
• Adding meaning to information enables you to extend your knowledge , for example, by comparing your information with other work, or discussing it with others.
• Finally, when you add insights , you may attain wisdom .

In this article, therefore, we use these terms with these very specific meanings. Data is NOT the same as information, and information NOT the same as insight or knowledge.

There are many different types of research, and many different types of data . The method you use, and the type of data that you choose to collect will depend on the questions that you want to answer. For example:

If you want to know broadly how many customers are satisfied with your products, or how highly they would rate them on a scale , you might decide to carry out a survey to obtain some quantitative data (numbers).

However, if you want more detailed data about what customers actually think about your products, and how they use them , you might want to carry out some focus groups or interviews to obtain some qualitative data (opinions).

You can find out more about this in our page on quantitative and qualitative research methods .

You may also be interested in how to carry out market research, and gather competitive intelligence , which is a specific application of research methods to business. Our page on this subject also provides some useful information about sources of information for competitive intelligence. These include both primary sources of information (you collect the data yourself) and secondary sources (someone else has collected the data and made it available for others to use).

2. Assessing and Analysing Information and Data

Once you have gathered your information or data through research, you then need to assess and analyse it to provide yourself with more knowledge.

The first step is to consider the quality of your data. There are several ways that you can do that, such as considering the characteristics of the data, and whether it is supported by evidence from other sources.

There is more about assessing data quality in our page on Turning Information into Action .

Once you are certain that your data quality is good enough, you can then turn to analysis. There are many different forms of this, depending on your type of data. If your data is in the form of numbers, you might start with some simple statistical analysis , or perhaps use more complex statistical techniques such as multivariate analysis . However, if you have qualitative data, you might need to use other methods, such as those set out in our page on Analysing Qualitative Data .

There are also many forms of qualitative analysis used in business to provide insights, such as:

Porter’s Five Forces , which is used to help you visualise your market and your product within it;

SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis, which is used to enable you to understand your company within the context of your situation; and

PESTLE analysis , which allows you to look at the external factors affecting your organisation.

3. Using Information to Support Decision-Making and Problem-Solving

Before you use any information that you gather, or the results of any analysis you have carried out, you need to apply the techniques of critical thinking .

Critical thinking is the ability to apply logic and knowledge to information that is provided.

For example, you might look at the ideas you have gathered, and assess how these link to your other knowledge about the situation. You need to be thinking about the patterns within your data, and what these tell you when set in context. You also need to consider how your thinking might be affected by your previous experience (positive or negative) and your own biases. Critical thinking is also essential for understanding and exploring the root causes of a problem—and therefore developing an effective solution.

Using these approaches will help you to be able to apply information effectively to decision-making.

Another key skill area in problem-solving is creative thinking . This is important because it helps you think more widely and come up with solutions to more complex problems.

To assess your creative thinking skills, you may be interested in our Creative Thinking Skills Self-Assessment .

Finally, it is essential to be able to communicate your findings or solutions to others. Many people underrate the importance of this area, but if you cannot communicate effectively, your ideas will not be accepted or adopted.

Our pages on communication skills provide more information about this crucial area, including effective speaking , and listening skills so that you can understand and respond effectively to objections.

A Final Thought

Analytical skills are an essential part of most jobs—but also how most of us live from day to day.

You may not be conscious of using them, or even of having developed them. However, it is highly likely that you use them all the time. The main issue with using them for work purposes is to assess the processes that you use, and ensure that they are reliable and robust.

Continue to: Creative Thinking Analysing Qualitative Data

See also: Scenario Analysis Personal SWOT Analysis Statistical Analysis: Understanding Correlations

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What Are Analytical Skills? (Definition, Examples, And Resume Tips)

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Summary. Analytical skills are used to assess situations and make plans to overcome obstacles, usually in structured, logical ways.

There are a few skill sets that are important to hone no matter what industry you work in, and analytical skills are one of those.

In this article, you’ll learn about several different types of analytical skills, how to highlight them when applying for a job, and how to improve your analytical skills.

Key Takeaways

Analytical skills are necessary for figuring out how to overcome obstacles and make wise decisions.

Some examples of analytical skills are data analysis, research, critical thinking, communication, problem-solving, visualization, and creativity.

You should highlight your analytical skills on your resume , in your cover letter , and during your interviews.

It’s important to work to grow your analytical skills throughout your career.

Types of Analytical Skills

Additional analytical skills, examples of how to showcase your analytical skills, examples of resumes that showcase analytical skills, example of analytical skills in a cover letter, examples of analytical skills in a job interview, examples of analytical skills on the job, how to improve your analytical skills, analytical skills faqs, final thoughts.

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Analytical skills are the qualities you possess that help you to assess situations rationally, create effective plans, and overcome obstacles. Analytical thinkers can separate themselves from their emotions in order to work effectively. They usually utilize a process to break down large problems into smaller issues to tackle.

There are a variety of traits and abilities that fall under the heading of strong analytical skills. Drawing attention to your strengths in analytical thinking can grab an employer’s attention, and land you an interview or a promotion.

Some analytical skills may be more relevant to your field than others. Take some time to consider which qualities will be the most valuable to your potential employers. Below are some great examples of important analytical thinking that hiring managers look for on your resume .

Data analysis. Taking in information, making sense of it logically, and using it to the best of your abilities is an important step in making calculated decisions.

Having impressive skills in data analysis greatly supports analytical thinking. Considering they share a root word in common, it makes sense that these skills rely on each other.

Data analysis could mean very different things for varying occupations.

If you work for a retail company, it could mean:

Examining quarterly clothing sales

Considering why the numbers are what they are, and if that’s satisfactory

Researching possibilities for how to increase revenue

Make decisions about whether to stay on the current trajectory or make changes to increase sales

Following-up

If you own a blog , it could mean:

Reading your website’s Google Analytics for each post

Determining increases or decreases in traffic and why that may be

Including traffic data points in a spreadsheet to consider trends

Coming up with strategies to boost website traffic based on success trends

Continually updating analytic data

Research . Conducting worthwhile research is very important in building viable solutions. Once you’ve noticed an issue or a way things could be done better, you must look for solutions towards improvement.

That depends on research. Luckily, we live in the age of the internet. Quite literally, we have a world of information available at our fingertips. You’re living proof of this — just look at what you’re doing right now by reading this article.

Carrying out research on important analytical skills, in order to improve your resume and employee profile. Using detailed research in your work style enhances your analytical problem-solving process.

Research involves:

Utilizing reliable resources

Fact-checking

Having an informational goal in mind

Attention to detail

Staying focused

Organizing data

Effectively presenting results

Critical thinking . Critical thinking is the boat that keeps the rest of your analytical skills afloat. It’s largely about having logic and reason at work.

It also involves always being open to learning more. Critical thinkers draw practical connections to further a company’s success. This is an extremely valuable skill for employers because critical thinkers can:

Determine why issues arise

Assess the strengths and weaknesses of a particular strategy

Deciphering complex issues into smaller steps

Develop logical plans

Efficiently solve problems

Articulate their thinking to others

Communication . You may have the ability to deep-dive into research and think critically about the results. However, this isn’t very helpful without being able to accurately translate these findings to others.

Communication is key to developing workplace relations and completing projects productively. Throughout the analytical problem-solving process, be sure to keep your co-workers and supervisors in the loop about everything you’re doing and the conclusions you’re drawing. They could have input that affects your course of action or expands on your ideas.

Communication skills involve:

Friendliness

Emotion control

Listening to others

Asking questions

Accepting and returning feedback

Paying attention to non-verbal communication

Coordination

Presentation

Following-up on past interactions

Problem-solving. Problem-solving skills may sound synonymous with analytical, but really, it’s just another skill involved in the analytical process. Employers seek to hire applicants who are adept at problem-solving to handle any unexpected circumstances or issues.

After identifying an issue and conducting proper research, brainstorming potential solutions is next. You use problem-solving abilities to organize all the information you’ve uncovered to produce a logical plan for action.

Problem-solving skills involve:

Active listening

Data analysis

Consulting multiple sources

Strong communication

Formulating strategy

Time management

Interpersonal skills

Decision-making

Visualization. One of the traits that make for a strong analytical thinker is a visualization for an end goal. Having a clear vision in mind is necessary for creating a plan that works well. After all, you have to know what outcome you’re looking for to analyze whether it was successful later.

Without an objective, your research and strategy can become disorganized. Throughout the analytical process, keeping your original goal in mind can make your analytical work more productive.

Goal visualization involves:

Taking data into account

Acknowledging your team’s strengths and weaknesses

Deciding what your team’s overall goal is

Discussing the best routes for achieving this objective

Creativity . Creative thinkers have the ability to formulate new ideas and ways of doing things. This can be extremely productive when using analytical reasoning skills.

A large component to coming up with effective solutions to problems that involve innovation. Creative employees make groundbreaking improvements from problems.

Creativity involves:

Imagination

Keeping goals in mind

Problem-solving

Experimentation

Transforming ideas into action

Other useful analytical skills include:

Time-Management

Recognizing achievements

Providing feedback

Computer skills

Clarification

Organization

There are four main ways to showcase your analytical skills as part of your job search :

On your resume

In your cover letter

In a job interview

47 Martin Ln. Orlando, FL , 44587 (771)-409-3376 [email protected] Shelby Malcolm Passionate and creative graphic designer with 4 years of experience and a B.A. in Design. Strong communication and problem-solving skills. SKILLS Adobe Photoshop Adobe Illustrator Proficient in Inkscape Creative Dependable Fast learner Problem-solving EXPERIENCE Ecosphere Design Lab, Orlando, FL — Graphic Designer March 2018 – PRESENT Outlining design concepts Coordinating with a team of 6 Direct client requests Illustration Considering industry trends Creating a range of ideas Promoted from Junior graphic designer after the first six months Innovation Graphics, Orlando, FL — Junior Graphic Designer January 2015 – January 2018 Communicating with clients Providing customer service Brainstorming idea for advertisements and logos Utilizing revision when needed Awarded a salary increase of 2% after the first year EDUCATION The University of Tampa, Tampa, FL — B.A. in Design August 2011 – May 2015

Jacob Jones 912 W Evans St. Sedona, AZ , 98211 (398)-197-1126 [email protected] LinkIn.com/in/JacobJones Organized and meticulous social media manager with 5+ years of experience. B.A. in Human Studies from the University of Arizona. Strengths in interpersonal skills and branding. Professional Experience Liberty Public Relations , Sedona, AZ Social Media Manager September 2017-Present Scheduled and coordinated meetings Interacted directly with clients Coordinated with marketing teams Manager profiles for several prominent clients Created detailed plans for success with milestones of completion Handled arising PR issues Awarded $2,500 bonus after the first year Gold Star Media Management , Sedona, AZ Social Media Marketing Intern, June 2016– August 2017 Memo creation and direction Email management Organizing social media post schedules Analyzing post success Collaborated on a team to design branding Aided in brand creation for up-and-coming companies Skills Social media Marketing Branding Google analytics HTML Attention to detail Critical thinking skills Adaptable Education University of Arizona, Tucson, AZ BA in Human Studies, May 2016 GPA: 3.5 out of 4.0

Nicholas Phillips Flexible and outgoing investigative journalist . Possess a Bachelor’s in English and a Masters in Journalism. Strong skills in creative thinking and problem-solving. 22 Main St. Houston, TX , 23014 (129)-828-1192 [email protected] NicholasPhillips.com EXPERIENCE XYZ News Channel, Houston, TX — Investigative Journalist April 2016 – PRESENT Search out newsworthy stories Conduct relevant research Communicating with co-workers and sources Fact-checking Interviewing subjects Developing story outlines Adhering to journalistic integrity Promoting the success and viewership of XYZ Awarded with two raises totaling $16,000 Houston Local News, Houston, TX — Journalist January 2014-April 2016 Thinking creatively to discover eye-catching stories and events Gathering information and subjects via extensive research Assessing lead quality Meeting set deadlines Coordinating with team of 10 Networking to establish working relationships Around Town Quarterly, Houston, TX — Journalist Intern June 2013- January 2014 Assisting in administrative work Conducting assigned research for topics Contributing to weekly brainstorms Editing and proofreading Assisting in interviews EDUCATION The University of Texas, Austin, TX — Master’s in Journalism September 2011 – June 2013 The University of Tennessee, Knoxville, TN– Bachelor’s in English August 2007-May2011. SKILLS Research Writing Bilingual Presentation Integrity Flexible Sociable LANGUAGES Fluency in English and Spanish

During my time as a Marketing Manager for XYZ Inc., I made it my mission to cut the budget while still growing our digital marketing presence. By recognizing that 80% of our traffic was coming from 20% of our content creators, I made the decision to cut our writing staff down significantly. What we saw was a 70% drop in spending on content creation, while traffic grew by an average of 24% monthly. Other accomplishments from this role include: Performed competitor keyword research to increase our organic reach by 29% YoY Developed a website design in tandem with product team and based on user feedback to increase engagement by 76% Identified and implemented best practices for email marketing and affiliate campaigns to increase conversion rates by 15% and revenue by 11%

In a job interview, you’ll hear a lot of questions designed to test your analytical skills. Let’s go over a couple of common interview questions , along with example answers that clearly highlight your supreme analytical powers:

For me, it’s all about maximizing both efficiency and effectiveness. I independently track how much time each of my tasks takes, and what the return on that time investment is. For example, when my team had to code a whole new content cluster using a wildly different style than our home page , I started by assessing which features were most sought after by users. I then implemented those changes and used A/B testing to determine the effectiveness. I found that adding trailing social engagement buttons along the left-hand side of the page upped engagement by over 20%, and it was a relatively simple thing to do. When you see that a huge chunk of your results come from small changes, it becomes easier to prioritize and identify the successful things you’re doing.

When I’m facing a problem I haven’t seen before, my first step is research. Whether that means looking online for tutorials covering the topic or speaking to an expert in the company, fact-finding is critical. Then, I like to implement imperfect changes — I say “imperfect” because I find many people suffer from “analysis paralysis.” Instead, I’m happier to put out the minimal viable product and iterate from there. A lot of the time, the issues you expect from a problem never arise, and ones you never consider crop up unannounced. That’s why I feel more comfortable having an actual product to tweak and perfect, rather than trying to find the perfect solution the first time.

Whether you’re hoping to earn a promotion or leverage your analytical skills into a new job, one of the best ways to showcase your analytical skills is to let others do it for you. By that we mean you should make it so clear that you’re an analytical juggernaut at work that your supervisors recognize it as your stand-out trait.

In practice, that can take a few different forms. Here are some examples of how you can show off your analytical skills in your work:

Take on leadership roles.

Volunteer for assignments that give you a chance to hone and show off your capacity for analysis.

Go out of your way to improve an inefficient or ineffective process.

There’s not a job out there that doesn’t utilize and benefit from analytical skills. Go out there and identify problems, offer solutions, and be critical with your evaluations. That’s how you wind up with a letter of recommendation that touts your ability to analyze situations effectively.

An employee with keen analytical skills has a bright future ahead of them. No matter what field or industry you work in, developing your analytical skills can help you achieve your career goals.

To improve your analytical skills:

Take tests. There are tons of free resources online for testing your analytical skills and ability to think critically. These are often math- or logic-based, and they can help train your brain to approach problems strategically.

Step into leadership roles. Leaders need a whole host of attributes to succeed , but analytical skills are a critical part of the job. Look for opportunities to lead projects to put your analytical skills to the test.

Play games. Not just any games, though. Think logic games like Rubik’s Cubes, Sudoku puzzles, and Chess. These games will strengthen your analytical skills while having fun. Plus, studies have shown that engaging in cognitively stimulating activities like these reduces your risk of cognitive decline and dementia.

Enroll in classes. It doesn’t even really matter what subject you choose to study, although if your goal is career growth, it should pertain to your job in some way. The important part is that when you’re learning new things, you’re forcing your brain out of its cognitive comfort zone.

Find a mentor . This is good advice regardless of what skills you’re trying to develop. A mentor in your field who has successfully weathered the challenges of your role is like a cheat code for strengthening your analytical skills.

Become a close reader. If you remember close reading from your high school English class, you’re probably groaning right now. But it turns out that was one of the truly valuable strategies you were taught in school.

You don’t need to be reading a text to be a close reader . When you watch movies and shows, see an advertisement, or listen to a politician’s speech, do your best to read between the lines. Look for plot holes, assess why an ad is effective (or not), and pay attention to what the politician isn’t saying.

What are examples of analytical skills?

Some examples of analytical skills include:

Critical thinking

Communication

Visualization

What type of skills are analytical skills?

Analytical skills are soft skills that allow you to collect and analyze information in a way that allows you to solve problems and make decisions well.

You use analytical skills in your daily work tasks, when you’re making schedules, and when you’re making important management decisions, to give just a few examples.

How do you say you have good analytical skills?

You say you have good analytical skills by providing examples of times you used your analytical skills. You can do this in your resume, in your cover letter, and during your interview. You can also showcase your analytical skills while you work.

What jobs use analytical skills?

Some jobs that use analytical skills include software engineer, cybersecurity analyst, and accountant. Many people in the finance, technological, and scientific industries use analytical skills in their day-to-day roles.

Analytical skills are useful in a variety of roles and positions, across a variety of industries. You can showcase your experience with them on your resume by listing specific examples of times that you have solved problems or addressed situations using analytical skills.

Harvard Business School Online – 4 Ways to Improve Your Analytical Skills

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Sky Ariella is a professional freelance writer, originally from New York. She has been featured on websites and online magazines covering topics in career, travel, and lifestyle. She received her BA in psychology from Hunter College.

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Analytical Thinking, Critical Analysis, and Problem Solving Guide

• Post author: Samir Saif
• Post published: September 5, 2023
• Post category: marketing skills
• Post comments: 4 Comments
• Post last modified: November 10, 2023
• Reading time: 9 mins read

Analytical thinking; is a mental process that entails dissecting an issue or situation into its constituent parts, investigating their relationships, and reaching conclusions based on facts and logic.

It is not about trusting instincts or making assumptions; rather, it is about studying details, recognizing patterns, and developing a full understanding. Whether you’re a seasoned professional, an aspiring entrepreneur, or a curious mind, improving analytical thinking can help you solve problems more effectively.

Table of Contents

Analytical Thinking’s Importance in Problem Solving

Certainly! Analytical thinking entails the capacity to gather pertinent information, critically assess evidence, and reach logical conclusions. It enables you to:

• Identify Root Causes: Analytical thinking allows you to delve deeper into a problem to find the underlying causes rather than just addressing surface-level symptoms.
• Reduce Risks: Analytical thinking can help discover potential risks and obstacles connected with various solutions. This kind of thinking encourages constant progress and the generation of new ideas.
• Improve Communication: Analytical thinking enables you to deliver clear and well-structured explanations while giving answers to others.
• Adaptability : Analytical thinking gives you a flexible attitude.
• Learning and Development: Analytical thinking improves your cognitive skills, allowing you to learn from prior experiences and apply those lessons to new situations.
• Problem Prevention: By examining previous difficulties, you can find trends and patterns.
• Analytical thinking is, in essence, the foundation of effective problem-solving. It enables you to approach problems methodically, make well-informed judgments, and eventually get better results.

Key Components of Analytical Thinking

Analytical thinking is a multifaceted process including a beautifully woven tapestry of observation, inquiry, and logic. Engage your curiosity as you approach a complex task and see patterns emerge, similar to stars in the night sky.

These patterns direct your thinking toward greater comprehension. Your understanding grows as you progress, and your analytical thinking becomes a light of clarity, guiding people through the fog of complexity.

Your tapestry is complete as you approach the shores of conclusion, a tribute to the power of analytical thinking. Embrace your curiosity, navigate the waters of observation, and let the stars of logic guide you. Remember that the art of analytical thinking is a magnificent journey that leads to enlightenment.

Using analytical reasoning in real-life situations

Absolutely! Let’s get started with analytical thinking! Consider yourself in a busy city, attempting to discover the shortest route to your goal. Instead than taking the first option that comes to mind, you take a moment to think about your possibilities.

This is the initial stage in analytical thinking: evaluating the situation. As you contemplate, you balance the advantages and disadvantages of each route, taking into account issues such as traffic, distance, and potential bypasses. This information gathering approach assists you in making an informed decision.

Breaking down the problem

Then you go to the second phase, which entails breaking the problem down into smaller portions. You break down the difficult job of navigating the city into manageable components, much like a puzzle.

This technique allows you to identify future difficulties and devise creative solutions. For example, you may observe a construction zone on one route but recall a shortcut that may save you time.

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Analyzing the information

You employ critical thinking to assess the material you’ve received as you go. As you consider the significance of each component—time, distance, and traffic—patterns and connections emerge.

You begin to make connections and discover that, while a faster route may appear enticing, heavy traffic at certain times of day might make it a frustrating experience.

Make a decision

Making a decision in the last step necessitates a complete comprehension of the circumstance as well as critical analysis. Analytical thinking entails investigating alternatives, comprehending nuances, and making informed decisions.

This approach can lead to optimal, well-thought-out, and adaptable solutions, whether navigating a city, tackling a complex project, or making life decisions. Analytic thinking allows one to make informed judgments that benefit both the situation and the individual.

Strategies to Enhance Analytical Thinking Skills

Developing strong analytical thinking abilities is a journey that opens up new possibilities for comprehension and issue solving.

Consider yourself on an exciting mental journey where every challenge is an opportunity for improvement. Here’s a step-by-step guide to cultivating and improving your analytical thinking talents.

Accept curiosity

Begin by embracing your curiosity. Allow your thoughts to roam, pondering about the hows and whys of the world around you.

Allow yourself to immerse yourself completely in the complexities of a complex topic, such as climate change. “What are the underlying causes of this phenomenon?” Two decent places to start are “How do different variables interact to shape its outcomes?”.

Improve your observing abilities

Then, put your observation abilities to the test. Pay close attention to details that would otherwise go undetected. Instead of just gazing at the colors and shapes, try to figure out the brushstrokes, the play of light and shadow, and the feelings they create, as if you were studying a painting.

When analyzing data, look underneath the surface figures for trends, anomalies, and patterns that can reveal hidden insights.

Accept critical thinking

Learn to think critically as you progress. Examine your assumptions and look for alternative points of view. Assume you’re looking into a business problem, such as declining sales.

Instead than jumping to conclusions, investigate the matter from all angles. Consider changes in the sector, client preferences, and even internal corporate processes. This broader viewpoint can lead to creative solutions.

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Experiment with logical reasoning

Also, practice logical reasoning. Improve your ability to connect the dots and build logical chains of reasoning. As if you were assembling a jigsaw puzzle, each piece must fit snugly into the whole.

Consider how numerous variables such as population growth, infrastructure, and transportation systems logically interconnect when dealing with a complex issue such as urban congestion.

Improve your problem-solving skills

Develop your problem-solving abilities as well. For example, if you’re struggling with a personal issue, such as time management, break it down into smaller components. Analyze your daily routine to discover bottlenecks and develop a strategy to overcome them.

Foster continuous learning

Finally, encourage ongoing learning by broadening your knowledge base and investigating new domains. Imagine yourself as a discerning thinker analyzing the world’s intricacies and unraveling secrets.

Remember that progress, not perfection, is the goal. Every task, question, and conundrum you solve puts you one step closer to being an analytical juggernaut. Continue to explore and study to see your critical thinking skills soar to new heights.

Applying analytical reasoning to work

Assume you are a business owner who wants to boost client happiness. An analytical thinker would collect and analyze client input to uncover frequent pain issues.

You can adopt targeted adjustments that address the fundamental causes of unhappiness by detecting patterns in feedback data.

How can you demonstrate analytical skills on a resume?

Analytical skills on your CV can set you apart and leave a lasting impression on potential employers. Make your CV into a canvas, describing specific instances where your analytical skills were put to use.

Share how you methodically dissected a challenging topic or situation, revealing insights that aided your decision-making.

If you were tasked with optimizing a company’s supply chain, for example, dig further into data on inventory levels, production rates, and distribution deadlines.

Explain how your study found a bottleneck in the distribution network, leading to a realignment suggestion that saved the organization time and money.

Storytelling is key. Create a fascinating story about how your analytical abilities helped solve a tough problem, demonstrating your abilities and attracting the reader.

Your CV should read like a motivational trip through your analytical abilities, inspiring companies with your future contributions to their organization.

What is a case study of analytical thinking?

Absolutely! Let me give you an excellent example of analytical thinking that perfectly expresses its essence. Maya, a young scientist in this example, is dedicated to discovering a long-term solution for safe drinking water in rural areas.

She performs extensive research on water supplies, toxins, and local circumstances, looking for patterns and anomalies. She develops the concept that heavy rains increase runoff, resulting in higher levels of water contamination.

Maya designs controlled experiments in a lab setting to test her idea, acquiring quantifiable information through manipulation and observation.

Maya’s investigation continues, and she explores the big picture, imagining a multi-faceted solution that involves rainwater gathering, enhanced filtration systems, and community education.

She anticipates problems and works with engineers, social workers, and community leaders to refine her ideas and ensure their viability.

Her journey exemplifies how analytical thinking can lead to transformational solutions, and it motivates us to tackle complex challenges with curiosity, diligence, and the hope that careful analysis may design a better future.

Final Thoughts

Analytical thinking is more than just a cognitive skill; it’s a mindset that empowers you to unravel complexity, make informed choices, and navigate challenges with confidence.

You will be better able to handle the intricacies of the modern world as your analytical thinking skills increase, whether in business, academics, or daily life. Accept the power of analytical thinking, and your decision-making and problem-solving abilities will soar.

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Analytical Thinking vs Problem Solving: A Comprehensive Comparison

Analytical thinking and problem solving are crucial skills in various aspects of life, including personal and professional situations. While they may seem interchangeable, there are distinct differences between the two. Analytical thinking focuses on breaking down complex information into smaller, manageable components to understand a situation and evaluate alternatives effectively. On the other hand, problem solving involves devising practical solutions to overcome challenges or resolve issues that arise in daily life or the workplace.

Both analytical thinking and problem-solving skills contribute to making well-informed decisions, managing risks, and achieving success in various areas of life. By understanding these skills’ distinctions and applying them effectively, individuals can enhance their performance in the workplace, handle complex situations with ease, and make better choices in their personal lives.

Key Takeaways

• Analytical thinking is about understanding complex situations, while problem-solving focuses on finding practical solutions.
• Mastery of both skills leads to informed decision-making and improved risk management.
• These abilities are essential for workplace success and overall personal growth.

Understanding Analytical Thinking

Nature of Analytical Thinking

Analytical thinking refers to a mental process in which a person systematically breaks down complex problems or situations into smaller, manageable components. This enables the identification of essential elements and their relationships, leading to an effective solution. Analytical thinkers excel in identifying patterns, interpreting data, and drawing conclusions based on factual information. Unlike reactive problem-solving, which focuses on finding immediate remedies, analytical thinking is strategic in nature, seeking long-term solutions by addressing the root causes of a problem.

Key components of analytical thinking include reasoning, fact-checking, and questioning assumptions. This skill set allows individuals to approach problems with an open mind, meticulously gather and analyze data, and make well-informed decisions. Ultimately, analytical thinking leads to more informed and strategic decision-making, increasing the likelihood of success in professional and personal endeavors.

How Analytical Thinking Works

The process of analytical thinking unfolds in several stages:

• Identify the problem or situation : Determine the issue that needs addressing and clearly define its scope.
• Gather relevant data : Collect information related to the problem from various sources, ensuring its accuracy and reliability.
• Break down the problem : Dissect the problem into smaller, manageable parts to gain a better understanding of its intricacies.
• Analyze and interpret data : Examine the data to identify patterns, trends, and relationships, and derive insights using logical reasoning.
• Question assumptions : Challenge any preconceived notions or biases that may skew the analysis and arrive at the most objective conclusions possible.
• Generate solutions : Propose potential solutions based on the analysis, weighing their pros and cons.

It is important to note that analytical thinking is not solely reserved for mathematicians or scientists but is a valuable skill applicable to a wide range of disciplines and professions. From business analysts, who require analytical thinking and problem-solving skills to identify and implement changes, to daily decision-making in personal lives, analytical reasoning plays a vital role in successfully navigating through various complexities.

Significance of Problem Solving

Features of problem solving.

Problem solving is an essential skill that helps individuals and organizations tackle challenges effectively. Problem-solving skills enable individuals to identify problems or obstacles, analyze the situation, and find appropriate solutions. These skills include critical thinking, analytical reasoning, decision-making, and learning from the process. People with strong problem-solving abilities can better cope with stress, handle risk, and adapt to change in a fast-paced environment.

In the context of decision-making, problem solving requires individuals to evaluate multiple options and select the one with the highest probability of success. A well-developed thinking process is crucial to identifying and analyzing creative solutions, as it helps individuals see beyond the apparent issues and delve deeper into the underlying causes.

Process of Problem Solving

The process of problem-solving typically involves several stages:

• Identify the problem : Recognizing the issue at hand and understanding its impact on the situation.
• Gather information : Collecting relevant data and facts that will help in understanding the problem.
• Analyze the problem : Examining the situation, breaking it into smaller parts, and identifying the root causes.
• Generate solutions : Brainstorming various possible solutions and evaluating their feasibility.
• Choose the best solution : Using decision-making skills to select the most suitable solution based on available information.
• Implement the solution : Putting the chosen solution into action and monitoring its effectiveness.
• Evaluate and learn : Reflecting on the outcomes and learning from the experience for future problem-solving situations.

By sharpening problem-solving skills and employing an organized thinking process, individuals can enhance their abilities to overcome challenges and make informed decisions, leading to personal and professional growth.

Comparing Analytical Thinking and Problem Solving

Similarities.

Both analytical thinking and problem solving involve the process of breaking down complex situations into smaller, manageable components. In both approaches, individuals need to evaluate the information at hand, identify patterns, and derive conclusions based on the evidence. This often involves receiving feedback, adapting to new information, and adjusting one’s approach.

Moreover, practicing both analytical thinking and problem-solving techniques can lead to improved decision-making abilities. This development, in turn, translates into greater efficiency and effectiveness in personal and professional contexts.

Differences

While analytical thinking and problem solving share some similarities, they also have notable differences. Analytical thinking typically follows a linear and sequential process, whereas problem solving might involve iterative processes and creative solutions.

Analytical thinking often focuses on dissecting a situation or a problem, looking for underlying patterns, and finding ways to logically deduce solutions. On the other hand, problem solving might require a combination of analytical and creative thinking, especially when faced with novel or ambiguous challenges. Problem solvers often need to develop unique strategies and evaluate alternative solutions before settling on the most effective approach.

In conclusion, analytical thinking and problem-solving, while both essential skills, have distinct applications and methods, and their effective use can be instrumental in achieving success in various aspects of life.

Ways to Improve Both Techniques

Developing analytical thinking.

Developing analytical thinking is vital for individuals seeking to improve their problem-solving abilities. One effective strategy is to practice creative activities, such as brainstorming or solving puzzles, to challenge the brain and foster development. Engaging in these tasks allows for the creation of new connections and enhances cognitive flexibility.

Another useful approach is to focus on communication and the art of listening. Active listening enables a better understanding of various perspectives and leads to well-informed decisions. Moreover, discussing complex topics can strengthen one’s ability to analyze and evaluate information effectively.

Collaborating with others can also help individuals enhance their analytical thinking skills. By working together, people can build on each other’s strengths and overcome challenges. Additionally, they can exchange ideas and learn from different viewpoints, which may lead to innovative solutions.

Enhancing Problem Solving Skills

To enhance problem-solving skills, one must be willing to take action and embrace challenges. Tackling problems head-on allows for growth and the development of practical strategies. Regular practice is essential for refining these skills and building confidence in decision-making.

Integrating soft skills, such as empathy and adaptability, play an essential role in problem-solving. Employing these abilities can improve interpersonal communication and contribute to the formation of more effective solutions.

Utilizing a methodical approach to problem-solving can also yield positive results. Techniques like breaking down complex issues into manageable steps or generating multiple possible solutions can enable a more comprehensive analysis, increasing the likelihood of success in overcoming challenges.

Finally, don’t shy away from seeking feedback from peers and mentors. Constructive criticism can highlight areas for improvement and further facilitate the development of both analytical thinking and problem-solving skills. Remember, the key to growth lies in continuous learning and adapting to new situations with confidence and clarity.

Importance in Workplace and Career Success

Relevance in the workplace.

Analytical thinking and problem solving play crucial roles in the workplace. These skills enable employees to efficiently tackle a variety of tasks and challenges. Analytical thinking refers to gathering, organizing, and evaluating information to detect patterns and identify problems. Effective problem solving involves devising creative solutions based on these findings 1 . In the modern workplace, individuals with strong analytical thinking skills can identify issues and make well thought-out decisions that contribute to overall company success 2 .

Effective communication is an important aspect of analytical thinking and problem solving. In a professional setting, employees must often convey their findings and ideas to stakeholders, ensuring that solutions are implemented appropriately and any concerns are addressed. This communication can lead to improved collaboration, clearer goals, and faster resolution of issues 3 .

Implication for Career Success

In addition to benefitting the workplace as a whole, strong analytical thinking and problem-solving skills are critical for individual career success. These skills can help professionals stand out among their peers and demonstrate their value to their organization. Professionals who can apply analytical thinking and problem-solving techniques are viewed as being able to think critically, make decisions, and take initiative, which are all highly valued by employers 4 .

Individuals who possess these skills are often able to make more informed judgments and sound decisions. This can lead to career advancement and job stability, as they are viewed as capable and dependable. Developing analytical thinking and problem-solving abilities can also open doors to new opportunities and industries, making individuals more versatile and efficient in their careers 5 .

Role in Decision Making and Risk Management

Influence on decision making.

Analytical thinking plays a crucial role in decision making, as it involves breaking things down into their component parts and using deductive reasoning to draw conclusions from given evidence and assumptions source . This allows individuals and organizations to carefully consider the pros and cons of each option, determine the feasibility of implementing potential solutions, and weigh the costs and benefits associated with each decision.

Problem-solving, on the other hand, is an analytical method that focuses on identifying potential solutions to specific situations source , sometimes requiring personal decision-making that may involve judgments or decisions on the way to find the best outcome. Both analytical thinking and problem-solving contribute to effective decision-making processes, as they provide tools and techniques for examining different courses of action and limiting uncertainties.

Contribution to Risk Management

Risk management is a critical aspect of decision-making, as it helps organizations and individuals identify, assess, and mitigate potential risks associated with various decisions. Analytical thinking contributes to risk management by enabling decision-makers to collect and analyze data, evaluate risks and their potential consequences, and make informed decisions based on the results source .

Similarly, problem-solving assists in risk management by addressing potential challenges that may arise during the implementation of solutions, such as examining potential obstacles, resource constraints, and other factors that may impact the success of an initiative source . By combining the strengths of both analytical thinking and problem-solving, decision-makers can enhance their risk management strategies and ensure a higher probability of success in their respective decisions.

In summary, analytical thinking and problem-solving are essential tools in decision-making and risk management, as they provide the necessary framework for evaluating options, weighing potential outcomes, and identifying potential challenges. By utilizing these methods, decision-makers can make more informed choices and mitigate potential risks associated with their decisions.

Utilization in Business Analysis

Application in business analysis.

Analytical thinking and problem solving are essential skills for business analysts in their day-to-day work. They are responsible for identifying, researching, and understanding complex business problems, as well as finding effective solutions to address them. By using their analytical thinking skills, business analysts can gather, assess, and interpret data from various sources to develop a comprehensive understanding of the situation at hand [1] .

When approaching a problem, business analysts consider several key factors, such as people, processes, and technology. They employ systems thinking to understand the enterprise holistically and how all these elements interact. This mindset helps them to not only identify the root cause of a problem, but also to develop solutions that address the underlying issues effectively [2] .

Understanding Financial Data

One key area where business analysts apply their analytical and problem-solving skills is in the realm of financial data. Here, they are tasked with interpreting complex financial information to derive valuable insights and make informed decisions for the organization.

In this context, their analytical thinking skills enable business analysts to:

• Gather relevant financial data from multiple sources
• Identify patterns, trends, and potential issues
• Assess the quality and accuracy of the data
• Develop conclusions and recommendations based on the analyzed data

By employing problem-solving skills, business analysts can:

• Understand the impact of financial data on business processes and performance
• Identify potential areas for improvement or optimization
• Propose and evaluate relevant solutions for financial issues [3]

Overall, business analysis relies heavily on the combination of analytical thinking and problem-solving skills to address various challenges faced by organizations. The ability to understand and interpret financial data significantly contributes to the success and growth of any enterprise.

Real Life Examples

Analytical thinking and problem solving are essential skills in both personal and professional life. They allow individuals to tackle complex issues, identify the root causes, and develop effective solutions. Let’s examine some real-life examples that emphasize the differences between these two thought processes.

In the workplace, an employee might face a challenge in increasing sales. Applying analytical thinking , the individual would gather data, identify patterns, and evaluate market trends to understand the factors impacting sales performance. With this information, they can determine which areas need improvement and develop targeted strategies to address the issue. For example, they may discover that customers are dissatisfied with the available products in a particular category, prompting changes in the company’s product offering.

On the other hand, problem-solving involves addressing specific situations, such as dealing with a dissatisfied customer. In this instance, the employee would need to rely on their experience and emotional intelligence to find a solution. They would listen to the customer’s concerns, empathize with their feelings, and proactively offer options to resolve the problem. This process may include correcting mistakes made during a transaction or offering compensation for a negative experience.

Another example can be found in the realm of personal finance. Analytical thinking would be employed to evaluate one’s financial situation and understand patterns in spending habits. This analysis could reveal areas where money may be saved or better utilized. For instance, it may uncover excessive spending on dining out or ineffective monthly budgeting practices.

Conversely, problem-solving can come into play when an unexpected financial emergency occurs. In such cases, one would need to quickly evaluate the situation and devise creative solutions to address the crisis. This might involve temporarily reducing non-essential expenses, seeking additional sources of income, or negotiating payment plans with creditors.

In both of these real-life scenarios, analytical thinking and problem-solving work in tandem, complementing each other to achieve effective outcomes. While individuals may favor one approach over the other, it is crucial to recognize and develop both skillsets to navigate the complexities of modern life successfully.

• https://www.glassdoor.com/blog/guide/analytical-thinking/ ↩
• https://www.indeed.com/career-advice/career-development/problem-solving-and-decision-making ↩
• https://www.radford.edu/content/cobe/innovation-analytics/analytics/career-prep/report-e.html ↩
• https://www.indeed.com/career-advice/career-development/critical-thinking-vs-problem-solving ↩
• https://www.amanet.org/analytical-thinking-problem-solving-and-decision-making/ ↩

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What Are Analytical Skills? [Examples]

By Status.net Editorial Team on June 17, 2023 — 10 minutes to read

Analytical skills are cognitive abilities that allow you to process, evaluate, and interpret complex information. These skills allow you to make data-driven decisions and solve problems effectively. In today’s fast-paced and data-driven world, having strong analytical skills is essential to excel in both personal and professional endeavors.

There are several components to analytical skills, such as critical thinking, data and information analysis, problem-solving, and decision-making. These components work in tandem to help you analyze various factors, uncover patterns or trends, and draw logical conclusions based on available data.

Here are some examples of analytical skills:

• Critical thinking: The ability to objectively evaluate information and form a reasoned judgment.
• Data analysis: The process of collecting, organizing, interpreting, and presenting data.
• Problem-solving: The capacity to identify issues, analyze potential solutions, and implement the most effective course of action.
• Decision-making: The process of choosing the most appropriate option among various alternatives based on relevant information.
• Research: The skill to gather information on a specific topic, interpret it and draw conclusions.

To showcase your analytical skills in a job application, emphasize instances where you have used these abilities to achieve positive results. Include metrics or specific examples that demonstrate the impact of your actions.

1. Critical thinking: “Analyzed complex data sets and objectively evaluated information to form a reasoned judgment, resulting in a 10% increase in sales revenue.”

2. Data analysis: “Utilized advanced data analysis techniques to collect, organize, interpret, and present data, resulting in a 20% reduction in operating costs.”

3. Problem-solving: “Identified issues in the production process, analyzed potential solutions, and implemented the most effective course of action, resulting in a 15% increase in productivity.”

4. Decision-making: “Made informed decisions by choosing the most appropriate option among various alternatives based on relevant information, resulting in a 25% increase in customer satisfaction.”

5. Research: “Conducted extensive research on market trends and customer preferences, interpreted the data, and drew conclusions that informed the development of new products, resulting in a 30% increase in sales.”

Related: Top Transferable Skills Every Company Wants

Analytical Skills Examples

Research and data analysis.

In your research and data analysis efforts, you can showcase your analytical skills by gathering relevant information, processing it, and drawing conclusions from the findings. For example:

• Conducting market research to identify trends and patterns
• Analyzing data to determine effectiveness of an advertising campaign
• Utilizing statistical software to evaluate data and make predictions

Critical Thinking

Critical thinking involves analyzing information, considering alternative viewpoints, and making informed decisions. Examples of using critical thinking skills include:

• Evaluating the pros and cons before making a decision
• Recognizing potential pitfalls or inconsistencies in a plan
• Identifying and questioning assumptions in an argument

Problem-Solving

Problem-solving requires identifying issues, generating potential solutions, and selecting the most appropriate course of action. Some examples of problem-solving skills in action are:

• Troubleshooting technical issues by systematically examining components
• Resolving customer complaints by finding mutually beneficial solutions
• Implementing new processes to increase efficiency and reduce errors

Communication

Effective communication is a vital analytical skill, as it enables you to convey your findings and ideas to others. Through clear and concise presentations, you can demonstrate your ability to:

• Summarize complex data in easy-to-understand formats
• Explain your thought process while reaching a decision
• Collaborate with team members to formulate plans and solve problems

Analytical Skills Examples for Different Industries

Analytical skills in marketing: resume paragraph example.

“I possess strong analytical skills that allow me to understand consumer behavior and trends. I have experience utilizing statistical analysis to identify patterns in customer preferences and target campaigns effectively. This knowledge has allowed me to segment audiences, set priorities, and optimize marketing strategies, resulting in increased ROI and customer engagement.”

Analytical Skills in Finance: Resume Paragraph Example

“With my financial analytical skills, I am able to manage budgets, analyze balance sheets, and forecast revenue growth. I have experience utilizing financial models to assess investment opportunities, evaluate profitability, and perform risk assessments. This skill set has enabled me to make informed decisions that impact my organization’s financial health, resulting in increased profitability and stability.”

Analytical Skills in Sales: Resume Paragraph Example

“My analytical skills allow me to interpret sales data, identify trends, and forecast future demand. I have experience planning targeted sales strategies, allocating resources efficiently, and increasing overall productivity in the industry, resulting in increased sales revenue.”

Analytical Skills in Website Management: Resume Paragraph Example

“I possess strong analytical skills that allow me to analyze user behavior and site performance to optimize the user experience. I have experience tracking website metrics and probabilities to identify areas for improvement, drive more traffic, and engage users more effectively.”

Analytical Skills in Science and Research: Resume Paragraph Example

“I possess essential analytical skills for designing experiments, interpreting data, and drawing informed conclusions. I have experience critically analyzing research findings and challenging existing models to drive innovation and advancements in my field.”

Demonstrating Analytical Skills

To showcase your analytical skills in your resume, include them in the Skills section as bullet points. Be specific, mentioning the particular analytical abilities you excel in. For instance:

• Data analysis
• Critical thinking
• Problem-solving

Next, incorporate your analytical skills within your Work Experience section. Use action verbs and quantify your accomplishments wherever possible. Here’s an example:

• “Analyzed market trends to increase sales by 20% in Q3”

Cover Letter

Your cover letter offers an opportunity to provide context and examples of how you’ve utilized your analytical skills in the past. Choose a specific experience or project to discuss, and demonstrate how your skills contributed to its success. For example:

“In my previous role as a Market Analyst at X Company, I employed my data analysis skills to identify business growth opportunities. I assessed customer feedback and sales data, allowing us to better target our marketing efforts and resulting in a 15% increase in customer satisfaction.”

Job Interview

During the job interview, be prepared to provide concrete examples of how you’ve applied your analytical skills. Use the STAR (Situation, Task, Action, Result) method to describe a particular scenario in which you demonstrated your abilities:

• Situation : Explain the context or challenge you faced
• Task : Describe the goal you were trying to achieve
• Action : Express the specific steps you took, emphasizing your analytical skills
• Result : Share the positive outcome achieved

For example:

“In my last position as a Financial Analyst, I was tasked with identifying cost-saving measures for our department. I meticulously reviewed budget reports and discovered discrepancies in vendor billing. By negotiating new contracts, we managed to save the company $50,000 annually.”

Developing and Enhancing Analytical Skills

Improving critical and analytical thinking.

To improve your critical and analytical thinking skills, start by questioning assumptions and evaluating the source of information. Expand your knowledge base by reading diverse materials and participating in discussions with individuals who have different perspectives. Utilize activities such as puzzles, brainteasers, and strategy games to challenge your brain further. Also, think critically about your own beliefs and decisions to foster self-awareness, humility, and open-mindedness.

Problem-Solving Techniques

Effective problem-solving techniques include breaking down complex issues into smaller, more manageable components and analyzing each independently. This approach allows you to systematically address challenges step-by-step. Additionally, brainstorm various potential solutions, considering both conventional and unconventional ideas. After identifying possible options, evaluate the pros and cons of each, and select the most viable ones to implement.

Related: Top Problem-Solving Skills for Today’s Job Market

The Role of Soft and Hard Skills

As you develop your analytical skills, it’s important to understand the roles of both soft and hard skills. Soft skills pertain to your interpersonal, communication, and collaborative abilities, which contribute to your overall effectiveness in the workplace. On the other hand, hard skills or technical skills refer to the specific capabilities you possess, such as programming, data analysis, or expertise in a particular software.

A well-rounded professional should have a combination of both soft and hard skills. To effectively analyze data, interpret findings, and solve complex problems, you need not only the technical expertise but also the communication and relationship-building skills to work with others.

In the context of analytical skills, examples of soft skills include critical thinking, problem-solving, and adaptability. These abilities allow you to see beyond the numbers, identify patterns, and anticipate how changes in one area may affect another. Additionally, communication and collaboration skills are key for working in a team setting, understanding different perspectives, and finding the best solution. Related: What Are Soft Skills? (and How to Showcase Them)

Examples of hard skills related to analytical skills include data processing, statistical analysis, and experience with analytical tools like Excel or SQL. These technical abilities enable you to gather, process, and analyze data more efficiently and accurately, helping you produce valuable insights for your team and organization. Related: Technical Skills Examples for Resume and List of 21 Important Technical Skills (with Examples)

To showcase your analytical skills in a job application, consider mentioning specific instances where you applied your analytical abilities, such as solving a complex issue or improving a process through data-driven insights. Provide examples that demonstrate your proficiency in relevant technical tools or software.

The Importance of Analytical Skills in the Workplace

As an employee, your ability to process and interpret information allows you to make well-informed decisions, spot trends, and tackle complex problems.

One of the key aspects of analytical skills is decision-making . In any job, your ability to make sound decisions in a timely manner will contribute to your success. By breaking down complex information and identifying patterns, you can draw from a rich pool of knowledge and make confident choices that benefit both your team and your organization.

As you hone your analytical skills, you’ll understand more effectively how to process the deluge of information present in today’s work environment. Whether you’re dealing with data, reports, or research, your ability to extract meaningful insights will allow you to add value to projects and deliver results that have a tangible impact.

Related: Effective Decision Making Process: 7 Steps with Examples

Frequently Asked Questions

What are some common examples of analytical skills.

Some common examples of analytical skills include: problem-solving, critical thinking, data analysis, decision-making, systems thinking, research, attention to detail, and forecasting. These skills allow you to effectively gather, interpret, and apply information to understand complex situations and make well-informed decisions.

How do you demonstrate analytical skills in a job interview?

During a job interview, you can demonstrate your analytical skills by:

• Sharing specific examples of how you used analytical skills to solve a problem or make a decision in your past work experiences.
• Highlighting projects or tasks where you had to analyze data, identify patterns, and derive conclusions.
• Discussing tools and techniques you have used for data analysis, such as spreadsheets, statistical software, or analytical frameworks.
• Explaining your thought process in real-time when answering situational or problem-solving interview questions.

What are the key differences between analytical skills and critical thinking?

Analytical skills involve techniques for gathering, organizing, interpreting, and drawing conclusions from data and information, while critical thinking is a broader skill that includes the ability to question assumptions, evaluate arguments, and make informed judgments based on evidence and sound reasoning.

How do analytical skills benefit workplace performance?

Analytical skills can improve workplace performance by:

• Enhancing decision-making processes, leading to more informed and effective choices.
• Identifying patterns and trends in data that can inform future planning or strategies.
• Improving troubleshooting and problem-solving abilities, helping to resolve issues more efficiently.
• Increasing innovation and creativity by encouraging systematic exploration of ideas and synthesis of new insights.

Which professions require strong analytical skills?

Professions that often require strong analytical skills include: data analysts, finance professionals, business analysts, marketers, economists, scientists, engineers, healthcare professionals, and project managers. However, analytical skills can be valuable assets in virtually any industry and role, as they are crucial for problem-solving and effective decision-making.

What are some effective ways to develop and enhance analytical skills?

To develop and enhance your analytical skills, consider the following:

• Engaging in activities that require data analysis, such as working on projects, participating in clubs or organizations, or volunteering in relevant fields.
• Taking courses or attending workshops on subjects like statistics, logic, data visualization, and related topics.
• Practicing problem-solving techniques, such as breaking down complex issues into smaller components or using models and frameworks to guide your thinking.
• Seeking feedback on your work and learning from experience, as well as observing and learning from professionals with strong analytical skills.
• Top Problem Solving Skills for Today's Job Market
• 37 Analytical Skills Self Evaluation Comments Examples
• Self Evaluation Examples [Complete Guide]

Radford University

Center for Innovation and Analytics

Departments

• Academic Affairs
• Audit and Advisory Services
• Finance and Administration
• Human Resources
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• Office of the President
• Student Affairs
• University Advancement
• University Relations
• Other Offices and Departments
• About the Center for Innovation and Analytics
• Areas of Growth in Analytics
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• Microsoft Office Specialist Certifications
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• The Background to Support the Center
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P.O. Box 6953 Radford, VA 24142 Kyle Hall Suite 231 540.831.5513 cia@radford.edu cia-analytics@radford.edu cia-innovation@radford.edu

Dr. Wil Stanton, Director wstanton@radford.edu cia-analytics@radford.edu

Vicki Perkins, Administrative Assistant vperkins1@radford.edu

Problem Solving, Critical Thinking, and Analytical Reasoning Skills Sought by Employers

In this section:

Problem Solving

• Critical Thinking

Analytical Reasoning

View the content on this page in a Word document.

Critical thinking, analytical reasoning, and problem-solving skills are required to perform well on tasks expected by employers. 1 Having good problem-solving and critical thinking skills can make a major difference in a person’s career. 2

Every day, from an entry-level employee to the Chairman of the Board, problems need to be resolved. Whether solving a problem for a client (internal or external), supporting those who are solving problems, or discovering new problems to solve, the challenges faced may be simple/complex or easy/difficult.

A fundamental component of every manager's role is solving problems. So, helping students become a confident problem solver is critical to their success; and confidence comes from possessing an efficient and practiced problem-solving process.

Employers want employees with well-founded skills in these areas, so they ask four questions when assessing a job candidate 3 :

• Evaluation of information: How well does the applicant assess the quality and relevance of information?
• Analysis and Synthesis of information: How well does the applicant analyze and synthesize data and information?
• Drawing conclusions: How well does the applicant form a conclusion from their analysis?
• Acknowledging alternative explanations/viewpoints: How well does the applicant consider other options and acknowledge that their answer is not the only perspective?

When an employer says they want employees who are good at solving complex problems, they are saying they want employees possessing the following skills:

• Analytical Thinking — A person who can use logic and critical thinking to analyze a situation.
• Critical Thinking – A person who makes reasoned judgments that are logical and well thought out.
• Initiative — A person who will step up and take action without being asked. A person who looks for opportunities to make a difference.
• Creativity — A person who is an original thinker and have the ability to go beyond traditional approaches.
• Resourcefulness — A person who will adapt to new/difficult situations and devise ways to overcome obstacles.
• Determination — A person who is persistent and does not give up easily.
• Results-Oriented — A person whose focus is on getting the problem solved.

Two of the major components of problem-solving skills are critical thinking and analytical reasoning.  These two skills are at the top of skills required of applicants by employers.

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Critical Thinking 4

“Mentions of critical thinking in job postings have doubled since 2009, according to an analysis by career-search site Indeed.com.” 5 Making logical and reasoned judgments that are well thought out is at the core of critical thinking. Using critical thinking an individual will not automatically accept information or conclusions drawn from to be factual, valid, true, applicable or correct. “When students are taught how to use critical thinking to tap into their creativity to solve problems, they are more successful than other students when they enter management-training programs in large corporations.” 6

A strong applicant should question and want to make evidence-based decisions. Employers want employees who say things such as: “Is that a fact or just an opinion? Is this conclusion based on data or gut feel?” and “If you had additional data could there be alternative possibilities?” Employers seek employees who possess the skills and abilities to conceptualize, apply, analyze, synthesize, and evaluate information to reach an answer or conclusion.

Employers require critical thinking in employees because it increases the probability of a positive business outcome. Employers want employees whose thinking is intentional, purposeful, reasoned, and goal directed.

Recruiters say they want applicants with problem-solving and critical thinking skills. They “encourage applicants to prepare stories to illustrate their critical-thinking prowess, detailing, for example, the steps a club president took to improve attendance at weekly meetings.” 7

Employers want students to possess analytical reasoning/thinking skills — meaning they want to hire someone who is good at breaking down problems into smaller parts to find solutions. “The adjective, analytical, and the related verb analyze can both be traced back to the Greek verb, analyein — ‘to break up, to loosen.’ If a student is analytical, you are good at taking a problem or task and breaking it down into smaller elements in order to solve the problem or complete the task.” 9

Analytical reasoning connotes a person's general aptitude to arrive at a logical conclusion or solution to given problems. Just as with critical thinking, analytical thinking critically examines the different parts or details of something to fully understand or explain it. Analytical thinking often requires the person to use “cause and effect, similarities and differences, trends, associations between things, inter-relationships between the parts, the sequence of events, ways to solve complex problems, steps within a process, diagraming what is happening.” 10

Analytical reasoning is the ability to look at information and discern patterns within it. “The pattern could be the structure the author of the information uses to structure an argument, or trends in a large data set. By learning methods of recognizing these patterns, individuals can pull more information out of a text or data set than someone who is not using analytical reasoning to identify deeper patterns.” 11

Employers want employees to have the aptitude to apply analytical reasoning to problems faced by the business. For instance, “a quantitative analyst can break down data into patterns to discern information, such as if a decrease in sales is part of a seasonal pattern of ups and downs or part of a greater downward trend that a business should be worried about. By learning to recognize these patterns in both numbers and written arguments, an individual gains insights into the information that someone who simply takes the information at face value will miss.” 12

Managers with excellent analytical reasoning abilities are considered good at, “evaluating problems, analyzing them from more than one angle and finding a solution that works best in the given circumstances”. 13 Businesses want managers who can apply analytical reasoning skills to meet challenges and keep a business functioning smoothly

A person with good analytical reasoning and pattern recognition skills can see trends in a problem much easier than anyone else.

Strong Analytical Thinking Skills: Example Usage on Resume, Skill Set and Top Keywords in 2024

Here are the top ways to show your analytical thinking skills on your resume. Find out relevant analytical thinking keywords and phrases and build your resume today.

Is your resume ATS-friendly?

Drop your resume here or upload a file to find out if the skills in your resume are readable by an ATS.

What are analytical thinking skills?

Why are analytical thinking skills important on your resume.

• What traits, skills, and abilities help you demonstrate strong analytical skills on your resume?"?

How to demonstrate strong analytical thinking skills on your resume

Analytical thinking skills are a set of soft skills that help you recognize, collect and process data related to a problem that needs to be solved efficiently. They also help you identify improvement possibilities or predict and prevent disaster.

Great analytical thinking skills usually cover a spectrum of abilities such as Communication, Creativity, Critical thinking, Data analysis, and Research.

To demonstrate what we mean, let’s have a quiz. In WW2, the RAF aimed to reinforce their airplanes so that they have a better chance of survival. They knew which parts of the airplane received the most bullet holes. So, what did they do? Keep reading and you will find out.

Because analytical thinking skills are a set, you will need to demonstrate them indirectly in your resume, highlighting the abilities we mentioned a few lines earlier. HR officers will look for them in the skill section, especially if the job title you are applying for contains the word “analyst”.

In simple words, analytical thinking skills ensure survival and progress. In the corporate world, analytical skills are vital for making an enterprise profitable. Those with analytical skills show the way and lead the path. Decisions and actions are based on those skills and without them, any company is doomed. This is why the most sought-after employees and executives are the ones with a proven record of analytical thinking. To see patterns and trends, to draw logical conclusions, and be able to communicate that within the organization is a must in finances, data science, medicine, marketing, law, and many more well-paid and prestigious positions.

What traits, skills, and abilities help you demonstrate strong analytical skills on your resume?"?

• Observation skills and curiosity : sometimes the data you need to solve a problem is not delivered to your desk. You need not only to see what is in front of you, but what is missing. Remember our RAF planes? Some came back, but some did not.
• Research : once you notice a problem, you will have to look for data. Here you need to be patient, study the problem, and collect all the relevant information and data you can. You need to be creative in finding places where to look for it.
• Data analysis : to analyze data, you need to be able to concentrate and systematize the information. This is where the patterns and dependencies will show up. Your job is to make sense of it and come up with a conclusion.
• Creativity and Critical thinking : to be able to think critically and creatively means to be able to avoid the obvious. Often, critical thinking means exploring even impossible angles to find a solution. A good example that comes to mind is Israel’s 10th man approach, depicted in the movie “Z world war”. The rule states that the 10th member of their council is obligated to doubt anything if all nine others agree on a decision. By the way, do you still think about the RAF planes? Back then they found the solution, avoiding the obvious.
• Communication : once you have a solution, you will need to find a way to communicate it to your colleagues. Here you need to know how to present the information when to present it, how to draw attention and how to inspire.
• Give examples with critical situations on your job that demonstrate those skills
• Describe a specific process or method you use
• Think of major achievements and breakthroughs made possible by your analytical skills
• If you practice brain games and read a lot of books, make sure to include this in the “Interests” section, as these improve analytical skills.
• List specific courses or certificates related to analytical skills

Writing “Strong analytical thinking skills” on your resume is simply not enough. You will need to prove your case, convincing the HR officer that you might be able to think analytically. You have to show examples, achievements and be creative. Remember, the HR officer uses analytical skills as well to find a suitable candidate.

Below you will find relevant examples that will help you start:

Example 1: Show your analytical thinking skills in your experience bullet point

• • Developed a market entry strategy in California, targeting 1 million bottles sold in the first year of operations
• • Increased the store turnover by 20%and the main KPIs by 15% by proficient management of stock and orders
• • Successfully managed and motivated a 5-member team, reducing the staff turnover to 0
• • Successfully managed events with more than 50 suppliers involved and up to 500 participants
• • Recruited, trained and managed multicultural team composed of approximately 100 persons
• • First ever digital content into TV integration increased impressions +2%
• • Invented a cross-category solutions, bringing +3% penetration on Telivus portfolio and +5.7% sales increase

Example taken from our Project Manager resume guide

The applicant demonstrates strong analytical skills by meeting his sales forecast. His analysis of stock and orders allowed him to implement a strategy that resulted in savings for the company. This also shows that he can work with data. The experience in managing events with more participants and at a bigger scale repeatedly shows the candidate’s ability to plan and communicate. The word “Invented” speaks of creativity.

Example 2: Demonstrate analytical skills in your resume summary

Example taken from our Software Engineer resume guide

We can see that the candidate has a major achievement. More importantly, the achievement is for an “optimized” network. Any optimization is a result of analytical skills. Especially useful are achievements confirmed by a third-party organization.

Example 3: Use your achievements to make the point

Example taken from our Resumes of Chernobyl article

This is what counts. We can see that Mr. Legasov “Led the investigation” of the Chernobyl disaster, which is to show that he conducted research and collected data. Then he analyzed the data and using creative and critical thinking he came up with conclusions and solutions. “Pointed to the problems” is the most incredible part of his achievements. Although the party and the whole political situation did not allow for honesty and the spread of information, he put his will and communication skills and work and informed the world about the dangers of RBMK-1000 reactors.

Top related skills to strong analytical skills:

• Public Speaking
• Demonstrate, do not claim: Lead the HR officer through your achievements and results.
• Make them believe in you: List any awards and recognition.
• Be wise with words: Sort and clear sentences. Action and power verbs. Only the essence. You will explain the details later at the interview.

And what happened to those pilots and their planes? An analyst at the RAF concluded that they need to reinforce the parts of the plane where there are no bullet holes. The reason for this was that although hit many times, the planes they studied returned after all. The rest hit in other places, did not.

About this report:

Data reflects analysis made on over 1M resume profiles and examples over the last 2 years from Enhancv.com.

While those skills are most commonly met on resumes, you should only use them as inspiration and customize your resume for the given job.

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Interview Questions

Comprehensive Interview Guide: 60+ Professions Explored in Detail

26 Good Examples of Problem Solving (Interview Answers)

By Biron Clark

Published: November 15, 2023

Employers like to hire people who can solve problems and work well under pressure. A job rarely goes 100% according to plan, so hiring managers will be more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical in your approach.

But how do they measure this?

They’re going to ask you interview questions about these problem solving skills, and they might also look for examples of problem solving on your resume and cover letter. So coming up, I’m going to share a list of examples of problem solving, whether you’re an experienced job seeker or recent graduate.

Then I’ll share sample interview answers to, “Give an example of a time you used logic to solve a problem?”

Problem-Solving Defined

It is the ability to identify the problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation. 

Problem-solving also involves critical thinking, communication, listening, creativity, research, data gathering, risk assessment, continuous learning, decision-making, and other soft and technical skills.

Solving problems not only prevent losses or damages but also boosts self-confidence and reputation when you successfully execute it. The spotlight shines on you when people see you handle issues with ease and savvy despite the challenges. Your ability and potential to be a future leader that can take on more significant roles and tackle bigger setbacks shine through. Problem-solving is a skill you can master by learning from others and acquiring wisdom from their and your own experiences. 

It takes a village to come up with solutions, but a good problem solver can steer the team towards the best choice and implement it to achieve the desired result.

Watch: 26 Good Examples of Problem Solving

Examples of problem solving scenarios in the workplace.

• Correcting a mistake at work, whether it was made by you or someone else
• Overcoming a delay at work through problem solving and communication
• Resolving an issue with a difficult or upset customer
• Overcoming issues related to a limited budget, and still delivering good work through the use of creative problem solving
• Overcoming a scheduling/staffing shortage in the department to still deliver excellent work
• Troubleshooting and resolving technical issues
• Handling and resolving a conflict with a coworker
• Solving any problems related to money, customer billing, accounting and bookkeeping, etc.
• Taking initiative when another team member overlooked or missed something important
• Taking initiative to meet with your superior to discuss a problem before it became potentially worse
• Solving a safety issue at work or reporting the issue to those who could solve it
• Using problem solving abilities to reduce/eliminate a company expense
• Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.
• Changing how a process, team, or task is organized to make it more efficient
• Using creative thinking to come up with a solution that the company hasn’t used before
• Performing research to collect data and information to find a new solution to a problem
• Boosting a company or team’s performance by improving some aspect of communication among employees
• Finding a new piece of data that can guide a company’s decisions or strategy better in a certain area

Problem Solving Examples for Recent Grads/Entry Level Job Seekers

• Coordinating work between team members in a class project
• Reassigning a missing team member’s work to other group members in a class project
• Adjusting your workflow on a project to accommodate a tight deadline
• Speaking to your professor to get help when you were struggling or unsure about a project
• Asking classmates, peers, or professors for help in an area of struggle
• Talking to your academic advisor to brainstorm solutions to a problem you were facing
• Researching solutions to an academic problem online, via Google or other methods
• Using problem solving and creative thinking to obtain an internship or other work opportunity during school after struggling at first

You can share all of the examples above when you’re asked questions about problem solving in your interview. As you can see, even if you have no professional work experience, it’s possible to think back to problems and unexpected challenges that you faced in your studies and discuss how you solved them.

Interview Answers to “Give an Example of an Occasion When You Used Logic to Solve a Problem”

Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” since you’re likely to hear this interview question in all sorts of industries.

Example Answer 1:

At my current job, I recently solved a problem where a client was upset about our software pricing. They had misunderstood the sales representative who explained pricing originally, and when their package renewed for its second month, they called to complain about the invoice. I apologized for the confusion and then spoke to our billing team to see what type of solution we could come up with. We decided that the best course of action was to offer a long-term pricing package that would provide a discount. This not only solved the problem but got the customer to agree to a longer-term contract, which means we’ll keep their business for at least one year now, and they’re happy with the pricing. I feel I got the best possible outcome and the way I chose to solve the problem was effective.

Example Answer 2:

In my last job, I had to do quite a bit of problem solving related to our shift scheduling. We had four people quit within a week and the department was severely understaffed. I coordinated a ramp-up of our hiring efforts, I got approval from the department head to offer bonuses for overtime work, and then I found eight employees who were willing to do overtime this month. I think the key problem solving skills here were taking initiative, communicating clearly, and reacting quickly to solve this problem before it became an even bigger issue.

Example Answer 3:

In my current marketing role, my manager asked me to come up with a solution to our declining social media engagement. I assessed our current strategy and recent results, analyzed what some of our top competitors were doing, and then came up with an exact blueprint we could follow this year to emulate our best competitors but also stand out and develop a unique voice as a brand. I feel this is a good example of using logic to solve a problem because it was based on analysis and observation of competitors, rather than guessing or quickly reacting to the situation without reliable data. I always use logic and data to solve problems when possible. The project turned out to be a success and we increased our social media engagement by an average of 82% by the end of the year.

Answering Questions About Problem Solving with the STAR Method

When you answer interview questions about problem solving scenarios, or if you decide to demonstrate your problem solving skills in a cover letter (which is a good idea any time the job description mention problem solving as a necessary skill), I recommend using the STAR method to tell your story.

STAR stands for:

It’s a simple way of walking the listener or reader through the story in a way that will make sense to them. So before jumping in and talking about the problem that needed solving, make sure to describe the general situation. What job/company were you working at? When was this? Then, you can describe the task at hand and the problem that needed solving. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact.

Finally, describe a positive result you got.

Whether you’re answering interview questions about problem solving or writing a cover letter, you should only choose examples where you got a positive result and successfully solved the issue.

Example answer:

Situation : We had an irate client who was a social media influencer and had impossible delivery time demands we could not meet. She spoke negatively about us in her vlog and asked her followers to boycott our products. (Task : To develop an official statement to explain our company’s side, clarify the issue, and prevent it from getting out of hand). Action : I drafted a statement that balanced empathy, understanding, and utmost customer service with facts, logic, and fairness. It was direct, simple, succinct, and phrased to highlight our brand values while addressing the issue in a logical yet sensitive way.   We also tapped our influencer partners to subtly and indirectly share their positive experiences with our brand so we could counter the negative content being shared online.  Result : We got the results we worked for through proper communication and a positive and strategic campaign. The irate client agreed to have a dialogue with us. She apologized to us, and we reaffirmed our commitment to delivering quality service to all. We assured her that she can reach out to us anytime regarding her purchases and that we’d gladly accommodate her requests whenever possible. She also retracted her negative statements in her vlog and urged her followers to keep supporting our brand.

What Are Good Outcomes of Problem Solving?

Whenever you answer interview questions about problem solving or share examples of problem solving in a cover letter, you want to be sure you’re sharing a positive outcome.

Below are good outcomes of problem solving:

• Saving the company time or money
• Making the company money
• Pleasing/keeping a customer
• Obtaining new customers
• Solving a safety issue
• Solving a staffing/scheduling issue
• Solving a logistical issue
• Solving a company hiring issue
• Solving a technical/software issue
• Making a process more efficient and faster for the company
• Creating a new business process to make the company more profitable
• Improving the company’s brand/image/reputation
• Getting the company positive reviews from customers/clients

Every employer wants to make more money, save money, and save time. If you can assess your problem solving experience and think about how you’ve helped past employers in those three areas, then that’s a great start. That’s where I recommend you begin looking for stories of times you had to solve problems.

Tips to Improve Your Problem Solving Skills

Throughout your career, you’re going to get hired for better jobs and earn more money if you can show employers that you’re a problem solver. So to improve your problem solving skills, I recommend always analyzing a problem and situation before acting. When discussing problem solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.

Next, to get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t. Think about how you can get better at researching and analyzing a situation, but also how you can get better at communicating, deciding the right people in the organization to talk to and “pull in” to help you if needed, etc.

Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.

You can use all of the ideas above to describe your problem solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem solving ability.

If you practice the tips above, you’ll be ready to share detailed, impressive stories and problem solving examples that will make hiring managers want to offer you the job. Every employer appreciates a problem solver, whether solving problems is a requirement listed on the job description or not. And you never know which hiring manager or interviewer will ask you about a time you solved a problem, so you should always be ready to discuss this when applying for a job.

Related interview questions & answers:

• How do you handle stress?
• How do you handle conflict?
• Tell me about a time when you failed

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