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Flight Attendant Resume Examples

Writing a resume as a flight attendant can be a daunting task. With the need to provide detailed information on your experience, skills and accomplishments, it’s important to create a resume that stands out from the crowd. This guide will provide tips and examples to help you craft an effective flight attendant resume that will make a lasting first impression on potential employers. From highlighting your qualifications to adding relevant experience, this guide will help you create a resume tailored to the role of a flight attendant.

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Flight Attendant

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

A dedicated, reliable, and experienced Flight Attendant with 10 years of experience providing exceptional customer services and safety aboard aircrafts. Specializing in international flights, I have a proven ability to adapt to different cultures, manage challenging situations, and provide superior customer service. I am passionate about helping customers feel comfortable and safe while traveling, and am highly organized and attentive to detail.

Core Skills :

• Excellent customer service and communication skills
• Knowledge of airline safety and security regulations
• Superior multitasking and problem- solving abilities
• Adaptable to new cultures, language and customs
• Efficient at managing time and resources
• Adept at working independently and in teams

Professional Experience :

Flight Attendant, Air Canada, Toronto, ON – 2010 – Present

• Provided exceptional customer service and safety to passengers aboard international flights
• Assisted passengers with disabilities and special needs in a professional and courteous manner
• Ensured compliance with airline safety and security regulations
• Successfully defused difficult situations and provided resolutions
• Monitored cabin conditions and reported any concerns to the captain

Flight Attendant, US Airways, Phoenix, AZ – 2006 – 2010

• Welcomed passengers aboard aircrafts and provided safety instructions
• Served meals and beverages to passengers
• Assisted with baggage and checked tickets
• Assisted passengers with flight changes and seating arrangements
• Kept the cabin clean, organized and stocked

Education :

Bachelor’s Degree in Airline Management, Arizona State University, Phoenix, AZ – 2004

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Flight Attendant Resume with No Experience

Enthusiastic and customer- oriented Flight Attendant with a passion for the travel and hospitality industry. Seeking an entry level position to gain experience and acquire new skills.

• Exceptional customer service and interpersonal skills
• Organizational abilities
• Attention to detail
• Strong problem solving skills
• Flexible and adaptable
• Ability to stay calm in stressful and emergency situations
• Proficient with computers

Responsibilities

• Greeting and providing directions to passengers
• Guiding passengers through boarding and deplaning
• Ensuring safety and security of the passengers
• Checking passports and boarding passes
• Providing assistance with stowing and retrieving luggage
• Serving beverages and snacks
• Demonstrating emergency procedures and equipment
• Completing paperwork and filing reports
• Assisting with customer complaints and incidents
• Maintaining cleanliness of the cabin
• Promoting products and services to passengers
• Participating in team meetings and training sessions.

Experience 0 Years

Level Junior

Education Bachelor’s

Flight Attendant Resume with 2 Years of Experience

Experienced Flight Attendant with two years of experience in providing superior customer service to passengers in accordance with safety and security requirements. Proven ability to prioritize tasks and remain calm and professional in fast- paced and unpredictable environments. Possesses a positive, friendly attitude and the ability to establish strong working relationships with passengers, pilots and other airline personnel.

• Excellent customer service skills
• Detailed knowledge of safety and security regulations
• Ability to multitask and prioritize tasks
• Excellent interpersonal and communication skills
• Ability to remain calm and professional in unpredictable situations

Responsibilities :

• Greet and welcome passengers upon boarding
• Provide passengers with information about the flight, including route, estimated time of arrival, and safety instructions
• Assist passengers with luggage and other onboard needs
• Ensure passengers’ safety and security needs are met
• Administer first aid during emergencies
• Conduct safety checks to ensure all passengers are properly secured during takeoff and landing
• Answer passengers’ inquiries and address concerns in a courteous and professional manner
• Assist with onboard service, which includes serving meals and drinks, collecting trash, and arranging seating
• Ensure that the cabin is clean and all safety equipment is in good condition
• Monitor passenger behavior and enforce safety regulations
• Assist with the evacuation of passengers in case of an emergency
• Keep records of service and incident reports

Experience 2+ Years

Flight Attendant Resume with 5 Years of Experience

A well- experienced Flight Attendant with five years of industry experience in the air travel sector. A highly service- oriented individual with excellent customer service skills. Possesses the ability to work independently and as a part of a team with a high degree of professionalism. An excellent communicator with the ability to effectively communicate with passengers to provide quality services. Possesses a strong work ethic, organizational, and problem- solving skills.

• Exceptional customer service skills
• Passion for delivering the highest levels of service
• Strong communication skills and ability to work with different cultures
• Ability to work under pressure in a fast- paced environment
• Excellent organizational and problem- solving skills
• Knowledge of safety regulations and procedures
• Proficient in the use of computers
• Greet and welcome passengers onboard
• Provide passengers with information and guidance related to their flight
• Assist passengers with their luggage
• Check tickets and direct passengers to their assigned seats
• Demonstrate safety and emergency procedures
• Serve meals and refreshments to passengers
• Ensure passengers’ comfort and safety during the flight
• Respond to passengers’ inquiries and requests
• Assist passengers with special needs
• Prepare and submit reports of flight activities
• Collect payments and keep records of sales
• Ensure the aircraft is clean and tidy before and after each flight

Experience 5+ Years

Level Senior

Flight Attendant Resume with 7 Years of Experience

Enthusiastic and experienced flight attendant with 7 years of experience in the airline industry. A natural customer service professional, I have a proven track record of delivering excellent services to passengers. I have a passion for safety, customer satisfaction and efficiency. I am able to stay calm and composed under pressure, remain courteous and professional at all times, and take the initiative to assist in any way necessary.

• Airline Operations and Safety
• Excellent Customer Service
• Excellent Communication Skills
• Problem Solving
• Multi- Tasking
• Cultural Understanding
• Foreign Languages
• Greeting and assisting passengers in boarding, deplaning, and in- flight.
• Providing excellent customer service and safety to all passengers while in- flight.
• Assisting passengers with any needs or requests during the flight.
• Monitoring and ensuring safety during the flight.
• Providing passengers with information about the flight, destination, and services.
• Ensuring compliance with federal regulations and company policies.
• Checking and monitoring cabin during the flight.
• Assisting with baggage handling and stowage.
• Conducting pre and post- flight safety checks.
• Collecting and tallying ticket sales.

Experience 7+ Years

Flight Attendant Resume with 10 Years of Experience

Highly experienced Flight Attendant with 10 years of experience in the airline industry. Proven ability to multi- task and remain calm under pressure. Adept at providing superior customer service while ensuring the safety of all passengers. Possesses excellent interpersonal skills, making passengers feel taken care of, comfortable, and safe.

• Superior customer service
• In- depth knowledge of safety protocols
• Excellent communication and interpersonal skills
• Ability to multi- task and remain calm under pressure
• Ability to take swift and logical decisions
• Experience with efficient and organized operations
• Welcomed passengers on board and provided them with safety information.
• Conducted pre- flight briefings and ensured passengers had their seat belts fastened.
• Assisted passengers in stowing away their luggage and other personal items safely.
• Attended to passengers in- flight needs such as serving meals, drinks, and snacks.
• Ensured comfort and safety of passengers during flights.
• Responded to medical emergencies and provided basic first- aid.
• Monitored cabin for suspicious behavior or criminal activity.
• Conducted post- flight duties such as cleaning, restocking, and re- arming.

Experience 10+ Years

Level Senior Manager

Education Master’s

Flight Attendant Resume with 15 Years of Experience

Highly experienced Flight Attendant with a proven track record of delivering outstanding customer service to passengers with a variety of backgrounds, needs, and expectations. Over 15 years of experience of international and domestic flights, with expertise in ensuring passenger safety and comfort, as well as resolving passenger issues. Skilled at maintaining composure during difficult situations and providing excellent customer service with a friendly and considerate manner.

• Excellent interpersonal, communication, and organizational skills
• Strong understanding of relevant safety regulations and procedures
• Ability to remain calm during stressful situations
• Proficiency with customer service and conflict resolution
• Broad experience in various types of flights
• Knowledgeable in aircraft systems and safety regulations
• Able to work in a fast- paced and ever- changing environment
• Assist passengers with boarding and disembarking the aircraft
• Conduct pre- flight safety checks and provide safety briefings
• Assist in the serving of refreshments and meals
• Assist passengers with any queries or requests during the flight
• Inspect the cleanliness of the aircraft and ensure that all safety regulations are enforced
• Respond to emergency situations and provide medical assistance if necessary
• Monitor passenger behavior and ensure that all passengers comply with applicable safety regulations
• Ensure that the cabin and aircraft are clean, tidy, and organized
• Provide assistance to passengers with special needs
• Maintain accurate records of flight manifests, passenger manifests, and other flight data.

Experience 15+ Years

Level Director

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What should be included in a Flight Attendant resume?

A Flight Attendant resume should be no more than one page long and should be tailored to address the specific flight attendant job requirements. When writing a Flight Attendant resume, it’s important to include all the necessary information that employers need. A good Flight Attendant resume should include the following:

• Professional Summary: A short summary that highlights relevant experience and qualifications for the job.
• Education: List of educational qualifications and any additional licenses and certifications.
• Experience: Detail any past experience in the flight attendant field, highlighting any special training or experience relevant to the job.
• Skills: Outline any relevant flight attendant related skills including customer service, conflict resolution, and problem solving.
• Additional Skills: List any additional skills such as languages spoken and computer skills.
• References: Include contact information for at least two professional references.

What is a good summary for a Flight Attendant resume?

A Flight Attendant resume should be concise and to the point. It should focus on your relevant experience and skills related to a Flight Attendant position. The summary should be a short paragraph that outlines your qualifications and highlights any special qualities you possess. Your summary should be accompanied by a list of your key accomplishments, such as making sure passengers are comfortable and ensuring their safety. Additionally, it should mention any specialized training or certifications you have received. By including this information, potential employers will be able to quickly determine whether you are the right person for the job.

What is a good objective for a Flight Attendant resume?

A Flight Attendant resume should include an objective that is tailored to the specific job they have applied for. A good objective should be concise and demonstrate the applicant’s knowledge of the industry and their desire to excel in the role.

Here are some examples of good objectives for a Flight Attendant resume:

• To utilize my customer service and flight attendant experience to provide superior service to passengers and ensure their comfort and safety during the flight
• To provide excellent customer service and safety to passengers and crew while working as a Flight Attendant
• To provide exceptional service to passengers while upholding the highest safety standards
• To protect the safety, comfort, and well-being of passengers on each flight with excellent customer service
• To use my strong knowledge and experience as a Flight Attendant to provide exceptional customer service and ensure passengers’ safety
• To demonstrate my excellent customer service and safety skills as a Flight Attendant in order to exceed customer expectations

How do you list Flight Attendant skills on a resume?

Writing a resume for a Flight Attendant position can be challenging. You want to list the skills and experience that will make you stand out from other applicants and demonstrate why you’re the best fit for the role. Here are some tips for listing your Flight Attendant skills on your resume:

• Highlight Your Relevant Experiences: If you have prior experience as a Flight Attendant, be sure to highlight it on your resume. List any duties or responsibilities that demonstrate your abilities in the role.
• Showcase Your Professional Skills: Professional skills are key for a Flight Attendant. List the skills that make you an ideal candidate for the position, such as excellent customer service, problem-solving, first aid and CPR certification, and more.
• Emphasize Your Interpersonal Skills: Flight Attendants must be able to interact professionally and effectively with passengers, staff, and crew. Highlight any relevant interpersonal skills, such as communication, conflict resolution, and friendliness.
• Demonstrate Your Multi-tasking Abilities: Flight Attendants must be able to multitask and handle multiple tasks at once. Showcase any experiences that demonstrate your ability to handle multiple tasks and respond to last-minute changes quickly and efficiently.
• Focus on Your Safety Training: Airlines require Flight Attendants to have safety training. List any safety certifications or trainings you’ve completed that demonstrate your commitment to the safety of passengers and crew.

By highlighting these skills on your resume, you’ll be able to demonstrate why you’re the best candidate for the Flight Attendant position.

What skills should I put on my resume for Flight Attendant?

When writing your resume for Flight Attendant, it’s important to highlight the skills that make you the best applicant for the job. Here’s a list of key skills employers are looking for in a Flight Attendant:

• Customer Service: Flight Attendants need excellent customer service skills in order to provide a positive experience for passengers. This means having a friendly, approachable demeanor and the ability to problem-solve quickly and efficiently.
• Communication: Flight Attendants must be able to communicate effectively with passengers, crew members, and the pilot. This means having strong verbal and written communication skills.
• Safety: Flight Attendants must be knowledgeable about safety regulations and emergency procedures. They must also be able to think and act quickly in emergency situations.
• Multi-tasking: Flight Attendants must be able to handle multiple tasks at once and respond to the needs of passengers simultaneously.
• Adaptability: Flight Attendants must be able to adapt to unpredictable situations in the cabin, such as delays or medical emergencies.
• Organization: Flight Attendants need to be organized and efficient in their duties, from serving meals to making sure the cabin is clean and tidy.

These are the key skills employers are looking for in a Flight Attendant. Include these skills on your resume to show you’re the ideal candidate for the job.

Key takeaways for an Flight Attendant resume

When it comes to writing a Flight Attendant resume, there are some key takeaways that can help make your resume stand out from the competition. These takeaways include emphasizing your customer service experience and highlighting any related training you’ve received in the area. Additionally, be sure to showcase your communication and organizational skills which are key components of this role.

One of the most important aspects of a Flight Attendant resume is emphasizing your customer service experience. This includes highlighting any previous customer service roles you’ve held in the past such as hospitality roles, retail positions, or any other customer-facing job. Additionally, be sure to mention any additional training you’ve received in customer service, such as an airline customer service course. This will demonstrate to employers that you are knowledgeable in the area and have the skills necessary to excel in the role.

• It is also important to showcase your communication and organizational skills on your resume. As a Flight Attendant, you are expected to be able to handle multiple demands at once. This means you must be able to clearly and effectively communicate with passengers, crew members, and other staff. Additionally, you must be able to stay organized and follow instructions. Be sure to include any examples of situations where you have demonstrated these skills.
• Finally, make sure to include any additional certifications and qualifications you may have such as first aid or language qualifications. These can help you stand out from the competition and demonstrate to employers that you have the skills necessary to excel in the role.
• Overall, your Flight Attendant resume should showcase your customer service experience and highlight any additional training you’ve received in the area. Additionally, be sure to emphasize your communication and organizational skills, as well as any additional qualifications you may have. By doing this, you can ensure your resume stands out from the competition and shows employers that you have the skills necessary to excel in the role.

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What is a resume for flight attendants?

It is documentation of your core skills and experience that can help you communicate your efficiency to the hiring managers.

Flight attendants play a major role in the airline and transportation industry while taking up responsibilities revolving around customer service and hospitality.

So if you are seeking a job in this field you need to draft the best flight attendant resume.

Read on to learn how to draft a resume for airline jobs that can land you your dream job.

Furthermore, you can get a detailed insight into the following FAQs:

• How do you make an airline resume?
• What is the job description of flight attendant?
• What should a flight attendant put on their resume?
• What skills are important for flight attendants?

Who Needs a Flight Attendant Resume?

A cabin crew is responsible for a good flight experience. This comprises the comfort, safety, and welfare of all national and international passengers.

Making flight attendant resumes are almost as simple as making any other in as many ways. So, if a resume is the one thing stopping you from getting your dream flight attendant job, this article is perfect for solving your problem.

Two recruits check your flight attendant resume.

Specialist recruitment agencies advertise roles on behalf of major commercial and budget airlines from across the globe. Providers of training courses often have close links to recruitment agencies and airlines, which can be helpful.

Why Do You Need a Flight Attendant Resume?

Usually, top airline companies take only 7.4 seconds to scan a resume. That means you only have 7 seconds to grab the recruiter’s attention. That can only happen with a professional and well-formatted flight attendant resume.

Before applying for flight attendant jobs, make sure to pick a flight attendant resume format that grabs attention.

Here are some formatting tips you need to keep in mind:

• Always add your name and address on resume, along with Linkedin profile information
• Write a flight attendant resume summary at the top of your resume
• Add your flight attendant work history in a reverse chronological order
• Select a professional resume design to make your resume stand out from other resumes
• Attach a flight attendant cover letter with your resume

Also Read: Why is it important to tailor a resume to a specific job?

Flight Attendant Job Descriptions

Here is a typical job description for a flight attendant:

• Be present at pre-flight meetings on details of the flight.
• Make sure that enough supplies of emergency apparatus and refreshments are on board.
• Help in cleaning the cabins during flights.
• Show how to use emergency and safety equipment.
• Ensure all commuters have fastened their seat belts and ensure that additional safety necessities are fulfilled.
• Serve and sell snacks, meals, and beverages.
• Take care of commuters’ requirements and especially of those with special needs.
• Reassure the commuters during flight, like when the airplane strikes turbulence.
• Provide first aid to the commuters when needed.
• Give instructions in case of emergency.

Also Read: How to find a job you love?

How to Write a Flight Attendant Resume?

Creating your resume is an easy task if done the right way!

Let us show you how:

Step 1: Compile Your Details

Your master resume is used for general purposes such as creating your LinkedIn profile and posting to large job boards.

You create a target flight attendant resume that includes only things that are relevant to the specific flight attendant job you are aiming at when you apply to a particular flight attendant job opportunity, based on your master resume.

Step 2: Emphasize Customer Service Skills

The flight attendant job is closely related to that of a customer service job. It is of utmost importance that you include your customer service skills in your flight attendant resume skills section. Most airlines seek professionals who know how to handle the commuters and emergencies that can come in a flight.

If you have no airline experience, then focus on highlighting your customer service history and skills in your flight attendant resume.

You can build up a bridge in your flight attendant resume by relating and explaining how you can use your sales associate or server skills to serve the commuters in the plane and give the airlines happy and satisfied commuters.

Ensure the commuters provide a satisfactory flight service by attending to passengers in distress, answering the passengers’ questions, serving beverages and food, or providing special assistance.

Step 3: Write Your Header

When writing your profile name, make sure that your name is written clearly with the correct spellings and proper spacing.

Step 4: Draft Your Professional Experience Section

Recruiters will examine a candidate’s work history to determine if the kind of jobs they’ve held relate to the on-board tasks a Flight Attendant performs. If you have customer service experience, highlight your skills to distinguish yourself from the pack.

For example, if you worked as a bartender, the hiring team will assume that you will be great at customer service.

Step 5: Showcase Achievements

When writing your achievements in your flight attendant resume, quantify them and start each point with a power verb .

Power verbs like prepared, neatened, organized, recruited, certified , and oversaw can be used to describe how effectively you do your flight attendant job.

Focus on your skills that saved money, met goals, solved problems, and helped in implementing processes. You can see how to do these things in the samples given below.

Including survey responses or commendations from fellow crew members and customers is very effective, as it adds credibility to your skills as an attendant.

Step 6: Highlight Your Skills

It is a must for you you to highlight your flight attendant resume skills to make the recruiters recognize your potential.

First aid, CPR, AED, and any other emergency health response training are pertinent if you have them and can also be included in the “Additional Skills” section.

• In-depth knowledge of Federal Aviation Regulations
• CPR & First Aid Certified
• Hospitality : Ensuring passengers have a comfortable flight
• Conflict Resolution : Settle disputes and complaints in a polite manner
• Time Management : Adhere to the flight itinerary
• Fluency in a foreign language

Step 7: Summarizing Your Profile

One way to make an outstanding flight attendant resume is to start your flight attendant resume summary with a powerful statement. This will grab the recruiter's attention and will force them to read your resume further. Also, make sure you include all the keywords written in the flight attendant job description.

This will demonstrate that you pay attention to details and give the recruiter another reason to hire you. Ensure all the information written in your flight attendant resume is relevant to the job you are applying for.

Step 8: Use the Right Flight Attendant Resume Format

If you've got relevant and enough experience of being a flight attendant, then the reverse-chronological resume format fits you. This resume format will highlight your experience, work history, and duties chronologically and help recruiters gauge your experience.

If you are a newbie to the world of flight attendants, then you can include your internships or training in the first in your flight attendant resume, followed by the education/certifications you have.

Ensure to write the professional section in one-line bullet points with proper bolding and groupings.

If you have no work experience, add other sections like extracurricular activities, languages, etc.

Step 9: Provide Contact Details

The personal information section comes just after the header. In this section, you need to provide specific personal information to help the recruiter get in touch with you if you get shortlisted for the interview.

In this section, you will provide three things:

• Personal Phone Number,
• Personal E-mail Address,
• Current Location of Residence.

Apart from the things mentioned above, no other personal information is required.

• Phone Number : A personal phone number will serve as the primary source through which the recruiter might contact you.

When writing the personal phone number, put a plus sign (+) and then first write your country’s International Subscriber Dialing (ISD) code.

If you have more than one number you use, then write only one number out of them which you use primarily and on which you are available 24x7.

• E-mail Address : Next in line is the personal e-mail address. The personal e-mail address will be written in the center, right next to the personal phone number.

If you have more than one personal e-mail address, then write the one you use daily.

At this stage of resume making, you can also provide any external hyperlinks to any of your social media profiles like LinkedIn, Facebook, Instagram, etc.

You can also add a hyperlink to any personal website if it is relevant to the profile you are applying for.

• Current Location of Residence : Third in line is your current location of residence. It will be written right next to the personal e-mail address, on the right-hand corner.

When writing your current location, do not write the complete address. City, Country code will be enough.

Also Read: What is the best way to draft a resume contact information section?

Step 10: Make a Profile Title

Profile title is one of the essential things in a resume. It helps the recruiter to know for which profile you've applied. It also serves as a deciding factor for the recruiter, which helps him decide whether to read your resume further.

A profile title needs to be optimized according to your target profile. It should be able to put across your target profile properly. Also, the profile title is supposed to be the second-largest text in the whole of your resume.

It should be written between the font size of 12-14 size points .

Flight Attendant: Education Section

To become a flight attendant, you need a minimum high school diploma. However, most airlines prefer applicants with a graduation degree in some course.

A few things to keep in mind:

• The degrees that are considered the most relevant to this profile are business, public relations, tourism, communications, or social science.
• A course and fluency in speaking a foreign language are needed for those applicants who want to work on an international flight.
• A few flight attendants attend special academies which specialize in the training of flight attendants.

Flight Attendant: Work Experience

The work experience section is the essential section of a flight attendant’s resume. You need to ensure how you can structure the professional experience section professionally.

Following are the essential elements of the flight attendant resume professional experience:

• Name of the Position
• Company Name
• Starting Date
• Ending Date
• Roles and Accomplishments

Example of Professional Experience Section on Flight Attendant Resume

Flight Attendant Boing Airlines

Jul ‘19 - Nov ‘21

• Implemented new boarding procedures as part of reducing boarding time by 22%
• Completed 1000+ hours of flights while attending to 400+ passengers
• Served refreshments to passengers while aiding with their questions
• Resolved high-stress situations and educated passengers on flight safety procedures

By this example, you can see that professional experience is not just listing responsibilities vaguely. It’s also providing accurate statistics with the experience.

It tells the recruiter that you are not talking out of thin air. You really have the skill and knowledge.

Flight Attendant: Certifications

All the flight attendants need to be FAA certified. The flight attendants have to complete the initial training program & clear a proficiency test in order to get the certification.

There are different types of certifications for each type of airplane, so the flight attendants need to take training in the certification course related to their specific flight.

Also, if you wish to change your airplane type to some different kind of airplane, you need first to complete the certification training about that specific airplane.

When writing the certification section in the flight attendant resume, you need to include these elements:

• Name of the certification
• Certification body
• Date of certification and expiration date
• Certification number (if available)

Here are some certifications for flight attendants:

• Travel and Tourism Professional (TTP)
• Certified Aviation Manager (CAM)
• Certified Travel Associate (CTA)

Flight Attendant: Skills

A flight attendant should have the following skills:

Attentiveness

To make sure the travel experience is pleasant for the commuters, the flight attendants should pay attention to their needs. They should also be aware of all the safety and security risks.

Conversational Skills

Flight attendants must interact efficiently, listen intently, and speak clearly with the commuters and the crew members.

Customer-service Skills

They should cope with stressful situations and meet the needs of the commuters effectively; a flight attendant should have resourcefulness, finesse, and self-composure.

Decision-making Skills

Flight attendants should have the ability to act calmly in times of emergency.

Physical Strength

Flight attendants’ duty may require them to stand or walk for a long time along with lifting baggage. Their vision needs to be at least 20/40 as often they have to conform to requirements regarding height and weight.

Flight attendants need to look professional, and that's why there should be no visible body piercings, tattoos, or unprofessional hairstyles or makeup.

Are you mentally and physically capable of doing the flight attendant job? Since you are required to pass a medical test to prove your fitness, it’s a good idea to list some type of activity or sport under the ‘Interests’ category of your flight attendant resume.

Also Read: How to curate a professional resume skills section?

Flight Attendant Resume Sample

• Attended passengers by serving meals , beverages & refreshments , leading to 100% customer satisfaction
• Assisted passengers with issues such as air-sickness while scoring 1 00% positive reviews online
• Made in-flight announcements & provided special service to children, elderly & differently-abled
• Demonstrated emergency equipment & procedures to passengers on 200+ flights
• Conducted cabin safety checks before departure & solved passenger queries during flight
• Cleaned cabins & ensured inventory of food supplies & emergency equipment
• Operated all mechanical & safety equipment by adhering to industry standards & regulations
• Completed +1000 hours of international & +2000 hours of domestic flights in Boeing flights consisting 250+ passengers
• Packed & transported ordered grocery to vehicles & helped customers in tracking it
• Ensured highest standards of hygiene & safety in-store & of grocery items
• Cooperated with the logistics department to help in data entry & billing & tracked customer & product traffic
• Provided suggestions to upper management for decreasing theft & return of products
• Top 5 percentile of the class
• Assisted in conducting internal & external research to formulate & develop a customer maturity model
• Helped in conducting industry & market research to target new business

Key Takeaways

Here are some of the key takeaways from the flight attendant resume blog:

• Do not write the entire resume in paragraph form. Only the summary/objective section should be in paragraph form rest all the resume points of your resume will be written in one-line bullet points .
• Make sure each resume point is written using the cause-effect method, writing what you did and why you did it. This way, you'll be able to bring out your contribution and the impact that it had.
• Ensure that the formatting of your resume is consistent throughout the resume. Use bullets to write all your resume points. Doing so will increase the readability of your resume.
• To write your certifications and training that you have completed, make a separate section named ' CERTIFICATIONS & TRAINING. ’
• If you have any achievements in any of your work experiences like any awards you got, then make a separate sub-section within each of your work experience sections named ' Key Achievements .’ In this section, write all the awards & recognition that you got for working in that organization.
• The length of a resume is decided by the number of years the professional has been working for. Freshers and professionals with less than ten years of experience should make a resume of 1 page , and those who have been working for more than ten years should go for a two-pager resume.
• Make sure that your resume doesn't exceed the limit of 2 page s. Two pages are the max that a resume can extend to. To limit your resume to the length of two pages, make adjustments in the resume accordingly. One way to do it is to write points that don't exceed the limit of one line.
• One-line bullet points make the resume look crisp and provide a lot of space for improving readability
• Make sure to have plenty of whitespace in your resume, since
• Additionally, you can add more sections relevant to your profile if you need to add more information to your resume.

Go to Hiration's online resume builder which has 24/7 chat support and get professional assistance with all your job & career-related queries.

You can also write to us at [email protected] .

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• • Led a team of flight attendants, ensuring adherence to safety protocols and providing exceptional customer service on international flights.
• • Conducted safety demonstrations and responded to in-flight emergencies, contributing to a 100% safety record.
• • Implemented a new training program for junior flight attendants, improving team efficiency and service quality.
• • Managed in-flight sales of duty-free products, achieving a 20% increase in sales revenue.
• • Received the 'Excellence in Customer Service' award for two consecutive years, recognizing outstanding passenger service.
• • Developed and maintained positive relationships with passengers, resulting in a 30% increase in positive customer feedback.
• • Provided high-quality customer service, ensuring passenger comfort and satisfaction on domestic flights.
• • Assisted in the development of an in-flight entertainment system, enhancing passenger experience.
• • Participated in emergency landing drills, ensuring preparedness and safety of all passengers.
• • Collaborated with the cabin crew to streamline service procedures, reducing service time by 15%.
• • Facilitated communication between the cockpit crew and passengers, ensuring clear and concise announcements.
• • Handled customer inquiries and complaints, achieving a resolution rate of 95%.
• • Assisted passengers with check-in and boarding, improving the efficiency of pre-flight procedures.
• • Contributed to a team project that redesigned the boarding process, reducing boarding time by 10%.

6 Flight Attendant Resume Examples & Guide for 2024

Your flight attendant resume should demonstrate exceptional customer service skills. It's critical to highlight your ability to ensure passenger comfort and safety. Ensure that your resume also showcases your proficiency in emergency response procedures. Airlines value team players, so include examples of collaboration and teamwork.

All resume examples in this guide

Senior Flight Attendant

Entry-Level Flight Attendant

Corporate Flight Attendant

Lead Flight Attendant

How to format a flight attendant resume

If you're an experienced flight attendant, the reverse-chronological resume format  is highly recommended. It highlights your career progression and achievements across different airlines or flight attendant positions.

New flight attendant hopefuls might find great value in choosing either a functional resume format  or a hybrid layout . They both prioritize skills and strengths rather than putting the focus on past jobs.

On top of that, it's very important to choose a good resume design, especially if you want to stand out among other applicants. Our professional resume templates  offer a modern and clean look that grabs attention quickly.

When getting your flight attendant resume ready, keep these tips in mind:

• Convert your resume to a PDF file  in order to keep the layout and design the same, no matter how or where it's opened.
• Include your contact information  and more precisely an email address, a phone number, and a current city or region.
• Use 1-inch margins  all around your resume to keep it looking neat and easy to read .
• Choose Rubik, Volkhov, or Montserrat for your resume fonts . Their size should be between 10 and 12 points to make sure it's readable but also fits everything you need to include.
• When picking colors for the resume , think about what looks professional and is easy on the eyes. Blue, mirroring the sky's serenity, is a top choice because it symbolizes trust.
• Optimizing your resume for Applicant Tracking Systems  is vital too. These systems scan resumes for relevant keywords  in areas like skills, education, and work experience.

If your flight attendant resume could use a refreshing, think about using our free AI resume checker . It performs 16 important checks to get your resume ready and to improve your chances of getting interviews.

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Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

Resume formatting  matters, but now let's move on to the key sections that must be included in your CV.

The top sections on a flight attendant resume

• Contact information:  It’s critical for communication with the recruiter.
• Professional summary: Highlight why you are suitable for the cabin crew.
• Work experience: Demonstrate your past experience in customer service or in aviation.
• Skills and certifications: Showcase your specific abilities like first aid, CPR, and foreign language fluency, necessary in the field of aviation.
• References: Include recommendations from former employers or educators to provide credibility to your application.

As  you put together your flight attendant resume, keep in mind that recruiters will be searching for clear indicators that you're the perfect candidate for this position.

What recruiters want to see on your resume

• Proven customer service excellence that shows the ability to enhance passenger satisfaction and loyalty through exceptional service interactions.
• Proficiency in safety and emergency procedures that highlight a commitment to passenger safety and readiness to handle critical situations.
• Proof of multilingual skills that show the ability to overcome language barriers with international passengers.
• Evidence of flexibility and adaptability that shows the ability to manage unpredictable flight schedules.
• Demonstrated physical resilience, crucial for upholding service quality on long flights and efficiently dealing with luggage.

Impress recruiters by tailoring a clear and informative work experience section  on your flight attendant resume. This section is key for employers assessing your suitability for their team.

How to write your flight attendant resume experience

The main aim of flight attendants is to make service for passengers better. This means making sure they’re more comfortable, ensuring their safety, and making them more satisfied with the service they receive. Talk about your own successes in previous jobs, giving examples of how you made service better and the good results that came from it.

• • Served food and drinks to passengers quickly.
• • Worked well with the cabin crew team.
• • Took care of passengers' needs during flights.
• • Handled payments for in-flight purchases.

The example isn't strong because:

• It's too general. The listed tasks could apply to many jobs.
• Missing flight attendant tasks.
• It's vague about any specific achievements.

Now let's improve it a bit.

• • Quickly served food and drinks to more than 200 passengers on each flight.
• • Helped keep all flights safe with a team of 6, with no accidents for 2 years.
• • Sold snacks and items worth $500 on each flight, increasing sales by 30% in just 9 months.
• • Adapted to sudden schedule changes, taking on 30+ unexpected flight duties for the last 12 months

The second example is better because it:

• Shows the flight attendant's direct impact, making their successes easy to grasp.
• Measures the specific outcomes of their efforts on passenger satisfaction.
• Points out adapting to unexpected changes, showing that they can handle surprises.

Update your LinkedIn profile whenever you revise your resume. Consistency is key, as recruiters check both to ensure there are no discrepancies.

Tailoring your flight attendant resume involves deciding on its length. A one-page resume  might be concise, but a two-page resume  could provide a detailed view of your customer service and safety skills. Focus on what highlights your qualifications best.

In the next section, we'll cover how to put numbers in your resume  that emphasize your work as a flight attendant.

How to quantify impact on your resume

On a flight attendant resume, emphasize your actions and their outcomes, even if they're not all quantifiable. Also, try starting achievements with action verbs  to catch the recruiters' eyes.

• Showcase your communication skills by specifying the number of languages you speak.
• Highlight your customer service experience by indicating the number of years you've worked in such roles.
• Illustrate your ability to handle a high workload by detailing the number of flights you’ve managed weekly.
• Prove your capability to serve a large number of passengers by noting the typical count per flight.
• Reflect your readiness for medical emergencies by listing the exact number of First Aid/CPR certifications you've obtained.
• Show you can handle stress and adapt by listing how many tough layovers you've dealt well with, which also illustrates you're good with changes and challenges.

How do I write a flight attendant resume with no work experience

Embarking on a career as a flight attendant is an exciting path for both recent graduates and seasoned professionals seeking a change from conventional roles to a more dynamic, people-oriented environment. This field attracts individuals from various professions, including accountancy, nursing, teaching, and even law.

If you are newly graduated and eager to start your career as an FA, here's what can help you with to get noticed, despite the lack of experience .

• Objective section : Write 2-3 sentences that highlight your passion for customer service, any relevant interpersonal experiences, and your career goals. Recruiters should see how your ambitions match the airline's service standards.
• Skills: List both soft and hard skills crucial for a flight attendant, such as effective communication, emergency response training, multicultural sensitivity, etc. Whether from volunteer work, courses, or other jobs, showcase every skill applicable to the flight attendant role.
• Education and certifications:  Mention your education level, any majors or focuses, and relevant training (such as CPR certification) that could be beneficial for a flight attendant.
• Work experience: Include any previous employment that showcases transferable skills like teamwork, problem-solving, customer interaction, etc.

How to list your hard skills and soft skills on your resume

When creating your resume for a flight attendant job, it's important to show both your hard and soft skills . Think about what you're good at and put together a list of skills that will really make an impression on recruiters.

Best hard skills for your flight attendant resume

• First aid administration
• CPR first aid
• Advanced swim training
• Meal and beverage service
• Emergency equipment operation
• PA system operation
• Multilingual skills
• Airline reservation system knowledge
• Proficiency in aircraft evacuation procedures
• Flight safety regulation knowledge
• Skill in operating emergency evacuation equipment
• Familiarity with automated external defibrillators (AED)
• Understanding of aviation security measures
• Knowledge of in-flight service procedures

When tailoring your skill section , closely read the job description  and make sure your skills fit what they're looking for.

Best soft skills for your flight attendant resume

• Excellent customer service
• Active listening
• Diplomacy and tact
• Effective communication
• Multitasking
• Detailed oriented
• Stress management
• Flexibility
• Strong people skills
• Cultural awareness
• Adaptability
• Ability to stay calm under pressure

Now that we’ve talked about skills for good flight service, let's look at the educational part that helps with these skills. This section explores more about degrees and certificates.

How to list your certifications and education on your resume

The most common majors pursued by flight attendants  in 2021 (counting all academic degrees) were Business (10,934 people), Communications (4,911 people), and Education (4,358 people).

To properly list your education  on a flight attendant resume, use a format that highlights the most important details and makes it easy for hiring managers to understand them.

Follow this guide:

• Degree and major:  Begin with the type of degree you received and your major or focus area. This is important because it shows your foundational knowledge and any specific focus relevant to customer service or safety.
• Institution name: Next, include the name of the institution where you obtained your degree. This information lends credibility to your resume, particularly if the institution is recognized for its programs related to hospitality, communication, or safety training.
• Location: Adding the location (city and state) of your institution can be useful, especially if the region is known for its strong emphasis on hospitality training.
• Graduation date: State when you graduated. If you're still in school, mention your expected graduation date .  
• Grade Point Average : Including your GPA is optional and usually recommended only if you've graduated recently and it strengthens your application. If it was above a 3.5, including it can highlight your academic dedication otherwise you better skip it.

An example of how to format an education entry effectively:

• • Focused Studies: Customer service excellence, team management, and conflict resolution.

Besides getting a bachelor's degree, it's a good idea to also get a cabin crew certificate from a professional training center like The Flight Attendant Academy .

Recruiters look for candidates who are committed to their personal and professional growth, especially in a field as demanding as aviation. Showcasing certifications on your resume, like advanced safety training, service excellence courses, or first aid qualifications, demonstrates your effort to keep pace with the evolving demands of flight service. These following certifications can make your candidacy even more attractive to hiring managers.

Best certifications for your flight attendant resume

• CPR & First-aid Certification
• Water Survival/Lifesaving Training
• Customer Service Excellence Training  
• Crew Resource Management (CRM) Training  

Crafting each part of your resume clearly is crucial, especially for flight attendants, where a compelling summary can capture the recruiter's interest.

How to write your flight attendant resume summary or objective

Experienced flight attendants benefit from including a summary on their resumes . This concise introduction emphasizes your most relevant skills and experiences, directly correlating them to what the job seeks. It gives recruiters a fast overview of how well you fit the flight attendant role. We'll look at a strong and a weak example of a flight attendant resume summary to point out effective strategies.

A broad statement like this won't catch the attention of hiring managers, nor does it highlight any specific skills.

This example is better because it:

• Highlights 9 years at Alaska Airlines and showcases a deep commitment and extensive experience in the aviation field.
• Emphasizes proficiency in English, French, and Spanish, which indicates the candidate's ability to communicate with diverse passengers.
• Puts the focus on delivering high-quality service and establishes the candidate as a valuable team member.
• Shows the applicant wants to get better at skills like teamwork and leadership, demonstrating that they’re looking forward to growing their career.

Additional sections for a flight attendant resume

When tailoring your flight attendant resume don't forget to underline your successes. In addition to the usual summary, work history, education, and qualifications, think about adding these sections:

• Training: Shows ongoing learning and knowledge in aviation safety and service standards.
• Language skills : Indicates the ability to communicate with passengers from various backgrounds.
• Passions: Mention interests and hobbies  related to travel or customer service (e.g., exploring new cultures, language learning, etc.) to show what motivates and inspires you in your role as a flight attendant.
• Strengths: Highlight your unique talents that are relevant to flight attendant duties.
• References:  Include recommendations from past employers or instructors to attest to your qualifications and character.

Key takeaways

Here is a round-up of the most significant points from the article:

• Include key sections on your flight attendant resume: contact info, professional summary, work experience, skills and certifications, and references.
• Utilize a reverse-chronological format if you're experienced to showcase your career progression.
• Optimize your resume for Applicant Tracking Systems by including relevant keywords from the job description.
• Mention relevant education and any specific certifications that demonstrate your commitment to professional growth.
• Keep your resume summary or objective brief and meaningful to quickly demonstrate how your skills and experience qualify you for the flight attendant role.

Flight Attendant resume examples

Explore additional flight attendant resume samples and guides and see what works for your level of experience or role.

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Sat / act prep online guides and tips, how to write a flight attendant resume that will get you the job.

Hoping to become a flight attendant ? If so, you're not alone. Every year, tens of thousands of people apply for the limited flight attendant job openings at airlines around the world. Flight attendant jobs are highly coveted and highly competitive.

As an applicant, it may seem overwhelming to figure out how to stand out from the crowd of thousands of other flight attendant applicants. In this article, I'll talk about how you can use your resume to get your foot in the door for flight attendant jobs. By the end of this article, you'll be ready to write your own flight attendant resume and get the airline job of your dreams!

One of the best ways to make yourself stand out to airline hiring managers is to submit a polished and professional resume that highlights why you'll be a great flight attendant. Hiring managers will judge whether or not they want to meet you in person based on your resume, so it's extremely important that you use your resume to make a fantastic first impression.

As an overview, I'll next discuss how your flight attendant resume should be different than resume you use for other jobs and tell you the three skills you need to put on your resume. Then, I'll give you tips for writing your resume and give examples of an entry-level flight attendant resume and an experienced flight attendant resume. Finally, I'll answer some of the most frequently asked questions about flight attendant resumes.

Should Your Flight Attendant Resume Be Different Than Your Resume for Other Jobs?

One of the most common questions about flight attendant resumes is whether a flight attendant resume needs to be different than a resume for other jobs.

In general, the answer is no—you don't have to drastically re-write or re-format your resume to apply for a flight attendant job. However, you may need to change the language in your resume to highlight specific skills and experiences that airline hiring managers value.

Flight attendant jobs require special skills, like impeccable customer service and flexibility. You'll want to make sure a hiring manager can look at your resume and clearly see that you have these types of skills. That may mean re-writing your resume to show you have those abilities.

Say, for instance, that you previously worked as a secretary. When applying for other secretarial jobs, you highlighted your ability to use programs such as Microsoft Office. However, when applying for a flight attendant job, you'll want to highlight a different aspect of your previous experience as a secretary. You'll want to talk about how you interacted with customers or guests who visited your place of work. That'll show airline hiring managers that you have experience working with people.

In the next section, I'll tell you the three main skills flight attendant hiring managers are looking for, so you know which skills to demonstrate on your resume.

3 Skills to Highlight on Your Flight Attendant Resume

So what skills are hiring managers looking for from flight attendant applicants? In this section, I'll tell you the top three skills you need to highlight on your flight attendant resume.

#1: Customer Service Experience

The number one most important skill to highlight on your flight attendant resume is a passion for customer service. Flight attendants are the face of airlines. They deal with customers more than any other type of airline employee and are responsible for ensuring that customers have a positive flight experience.

Airline hiring managers are looking to see that you have experience dealing with customers, particularly in stressful situations. They want to know that you'll be able to deal with cranky passengers whose flight has been delayed or with people who don't want to check their carry-on bag. More than that, the airlines want to know that you'll represent them well to customers.

Make sure you describe situations where you've had to deal with customers. As I mentioned in the previous section, that could be greeting customers as a secretary. It could also be serving customers as a waitress, or working at a retail store. You need to demonstrate that you have customer service skills that would apply to an airline environment.

#2: Ability to Lead in Adversity

Flight attendant jobs may seem glamorous, but they can be extremely challenging. You'll have to deal with angry customers every day, as well as with potentially dangerous situations. Airlines want to know that you're able to keep your cool when times get rough and that you'll be able to act as a leader in such times. Flight attendants are responsible for not only providing great customer service, but also for keeping order in the cabin. They need to be able to calm down passengers that are violent and recognize dangerous behavior. They'll also need to be able to be leaders in the event of an emergency.

Have you led a team of workers at a retail shop at Black Friday? Or dealt with the Friday night dinner rush? Or maybe you have led a group of teenagers in a volunteer situation? Show that you've acted as a leader and dealt with difficult situations.

#3: Flexibility

If you've flown before, you know that flights often experience delays. As a flight attendant, you'll have to roll with a lot more than just those common flight delays. First of all, you'll need to leave your home to train for up to several months. If you make it through flight attendant training, you'll need to be able to deal with a schedule that's always changing due to cancelled or delayed flights. You may have to report at the last minute for a flight if another flight attendant can't make it. For at least the first few years of your career, you'll have the least desirable shifts and have to work on a lot of dates that you'd potentially rather be at home with loved ones.

Hiring managers are looking for employees who can demonstrate this flexibility and willing to do whatever it takes for their work. Perhaps you show on your resume that you've been able to cover for last minute shifts at your previous jobs, or that you always take holiday hours to help out your boss. Demonstrating flexibility will show your commitment to your flight attendant job.

4 Tips for Writing a Standout Resume for Flight Attendant Jobs

Before you start getting your resume ready to apply for flight attendant jobs, check out these top five tips to make sure you're setting your resume up for success.

#1: Call Out Your Accomplishments

The most important thing to do on your flight attendant resume (or on any resume, really) is to emphasize your accomplishments. You want the hiring manager reviewing your resume to be wowed by your experience and skills and think, "I have to hire this person!"

For each position on your resume, you'll want to focus on your achievements over your duties. Did you lead a special project? Were you named "employee of the month"? Did you have more satisfied customers reviews than any other employee at your place of work?

While you of course want to make sure that you describe what you actually did at each of your previous jobs, you want to focus on your highlights so that the hiring manager reviewing your resume really understands what made you special at your prior workplace.

#2: Tailor Your Resume to the Position

You'll also want to tailor your resume to the flight attendant position you're applying to. That means you need to make sure you highlight the skills and experiences that airlines are looking for in their flight attendants.

When formatting your resume for a flight attendant job, make sure that you're spending the most time on the experiences and skills that'll ingratiate you with hiring managers. It should be easy for hiring managers to tell that you have experience that will serve you well as a flight attendant.

#3: Format Matters

While you don't need to spend hours making your resume beautiful, you do need to make sure it's formatting is clear and logical. Just like grammatical and spelling errors can discount your resume, a confusing, unorganized resume will also make you look unprofessional.

Use clear, simple formatting throughout your resume. Follow the same styling choices throughout; that is, don't bold your job titles in one section and make them pink and sparkly in another. Bullet points are great for organizing your accomplishments and duties for a particular job. Make it easy for a hiring manager to read and understand your professional experience.

#4: Proofread

It might seem obvious, but you need to proofread your resume several times before submitting it as part of a job application . Hiring managers often see resumes with spelling mistakes, grammatical errors, and other silly mistakes and will dismiss them as unprofessional. Don't get your resume thrown out for a careless error; proofread it before you send it in!

Sample Entry-Level and Experienced Flight Attendant Resumes

Use our sample entry-level flight attendant resume and experienced flight attendant resume to see how your resume should be formatted and what kinds of experience it can include.

Click here to download our sample entry-level flight attendant resume .

Click here to download our sample experienced flight attendant resume .

Frequently Asked Questions About Your Resume for Flight Attendant Jobs

Still have questions about your flight attendant resume? Check out these frequently asked questions.

#1: Should I Have a Flight Attendant Resume Objective?

A flight attendant resume objective is usually one to two sentences long and speaks specifically to the type of job the applicant is seeking. Your resume objective will say what kind of career you desire, and what skills you have that make you ideal for that type of job.

While objectives were once very commonplace on resumes, they've fallen out of favor, mainly because they're more centered on the applicant's needs than the company's needs. If you have a stellar flight attendant resume objective that you think demonstrates why you're a uniquely qualified fit for a particular flight attendant job, leave it in. Otherwise, your experience throughout the resume should be enough to convince hiring managers of your abilities.

#2: What Keywords Should I Use in My Flight Attendant Resume?

You don't necessarily need to include certain keywords in your flight attendant resume to be moved along in the application process. What you do need to do is highlight the skills and experience required in the job description, if you have evidence of having those skills or experiences.

Take note of any words that appear more than once or twice throughout the job description. Examples may be "customer service," "difficult situations," or "flexible," depending on the particulars of the job for which you're applying. If you can highlight that you have experience with those qualities and qualifications, you should include them in your resume.

#3: Is It Okay If I Don't Have Previous Experience As a Flight Attendant?

Yes! All airlines hire people who haven't worked as a flight attendant before to enter their trainee programs. A great way to show that you'd make a great flight attendant, even if you haven't worked as one before, is to highlight your relevant prior work experience.

#4: Should I List My Reference Information on My Resume for Flight Attendant Jobs?

Don't waste space on your resume indicating your references' contact information or saying something like "References available upon request." Checking references is an important part of almost every single job application process these days. Hiring managers will assume that you have references to contact, and they'll reach out to you for that information when they need it (often later in the hiring process).

#5: Should I Include My Education Experience on My Flight Attendant Resume?

Most flight attendant jobs only require that applicants have a high school diploma or GED. You should definitely indicate on your resume that you've achieved at least the minimum educational requirements for the position, and include any higher degrees if you have them.

Your resume is one of the first things hiring managers will see when they decide whether or not to move you forward in the flight attendant hiring process. You can use your resume to help get your foot in the door by highlighting how your previous experience has qualified you for the role and ensuring your resume is professional and polished.

Follow these steps, and you're well on your way to securing your flight attendant interview!

Hayley Milliman is a former teacher turned writer who blogs about education, history, and technology. When she was a teacher, Hayley's students regularly scored in the 99th percentile thanks to her passion for making topics digestible and accessible. In addition to her work for PrepScholar, Hayley is the author of Museum Hack's Guide to History's Fiercest Females.

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Perfecting Your Flight Attendant Resume

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If having an office with a view and fringe benefits that include free airline travel sound like the job for you, it’s time to customize your resume and apply to be a flight attendant. According to Boeing’s Commercial Outlook , 899,000 cabin crew members (aka flight attendants) will be needed globally over the next 20 years. So now is a good time to polish your flight attendant resume to join this workforce in the sky

Flight Attendant Agency

Flight Attendant Requirements 

Most airlines require their flight attendant candidates to have a high school diploma or equivalent (GED) and be 21 years of age or older. They should also have the ability to: lift up to 50 pounds above their shoulders (to load luggage into overhead bins); push and/or pull a cart requiring 32 pounds of force, and open and close an emergency exit door weighing up to 60 pounds. English proficiency is also required for most flight attendant jobs at airlines operating in the U.S. Previous guest services experience is preferred and bilingual capabilities are a plus.

Flight attendant candidates should present a professional appearance. Certain airlines may require that tattoos be concealed and may also restrict visible body piercings (including ear gauges and cuffs).

Flight Attendant Resume Must-Haves

To make your flight attendant resume shine above the competition, be sure to highlight your customer service experience, physical capabilities and endurance, positive attitude, communication, and leadership skills, as well as any previous aviation or safety experience you might have. It’s also important to highlight your passion for the aviation industry and/or travel. The airlines want people who understand and relish their greater mission—it’s not just about getting people safely from point A to point B, it’s about making each flight the experience of a lifetime.

• Communication

Communication skills are important in any job and are particularly critical as a flight attendant. As a flight attendant, you will communicate with passengers, as well as fellow crew members and pilots. It’s essential that you can speak in a way in which people understand you and respond favorably to your requests.

For your flight attendant resume, be sure to include examples of your interpersonal and public speaking skills and experience. This might include working as an announcer at your local ballpark, reciting a poem on stage, and/or clearly communicating with team members to accomplish a common task. 

Flexibility

An aircraft is a dynamic environment and as a flight attendant, you must understand that your work schedule may be subject to change at any time, based on emergencies, workforce availability, workload, maintenance, and technical developments. In the aviation industry, safety always comes first. If that means your aircraft sits on the tarmac for an hour or two while the A&P fixes something on the flight deck, then your work day just got extended. Be sure to highlight in your flight attendant resume your ability and willingness to flex with the needs and demands of the job. 

Be a Positive Team Member

Flight attendants are primarily responsible for the guest experience aboard an aircraft. Airlines want to build loyalty among their passengers so that when they fly again, they choose to fly on their airline exclusively. A positive, friendly, service-minded manner on the part of its flight attendants goes a long way in helping an airline build a loyal customer base.

Additionally, an aircraft doesn’t offer a lot of space to work in. Given the space constraints and the dynamic environment (mentioned above), passenger and crew tempers have been known to flare. A positive attitude and the ability to work on a team are key attributes that airlines look for in a flight attendant’s resume. 

Servant Leadership

As a flight attendant, you will be expected to direct passengers with regard to safety information, e.g. preflight announcements and emergency procedures. Additionally, you are required to remind, and when necessary, enforce FAA regulations with regard to the flying public. Being in this position puts the flight attendant in a position of authority, requiring leadership skills. However, the airlines recognize that the best leaders in public service roles, like the airlines, are servant leaders.

As you grow in your career as a flight attendant , you may ascend to the role of the lead flight attendant. In this role, servant leadership skills are even more desirable. Include in your flight attendant resume any experience you may have as a servant leader (one who focuses on the well-being and growth of the people and communities to which they belong).

Passion for Travel and Aviation

While rarely listed in any airline’s flight attendant job description, mentioning your passion or experience in aviation and travel is sure to put your resume on top. Those who work in the airline industry are typically passionate about aviation. They want flight attendants who bring a spirit of excitement and enjoyment of aviation to their jobs so that passengers might also catch the aviation bug and fly more. 

Physical Strength and Endurance

A flight attendant’s job requires a certain degree of physical strength and endurance. The job responsibilities include lifting items that weigh up to 50 pounds over your shoulders and pushing/pulling a cart that requires 32 pounds of force to maneuver. Additionally, a flight attendant’s job requires long periods of standing and walking with very short, sporadic breaks—if any. Your flight attendant resume should reflect job experiences that include physical strength and endurance. 

Customer Service

On an airplane, the primary customer is the passenger. Depending upon the size of the aircraft, as a flight attendant, you will be personally responsible for nine to 50 passengers. However, with the largest commercial airplane (Airbus A380-800) carrying up to 840 people on international flights, you should be prepared to help any one of these passengers upon request. Given the number of passengers and the airlines’ overriding business concern—to create a loyal customer base—it is critical to demonstrate in your flight attendant resume your skills and experience in working with and satisfying customers and dealing with customer complaints.

Flight Attendant Skills To List on Your Resume

Not everyone gets a call to interview for a flight attendant job. Make sure your flight attendant resume stands out by including these key skills. 

• Customer Service 
• Safety Orientation
• Public Speaking  
• Organization 
• Dependability

Helpful Work Experience to Land a Flight Attendant Gig

Your flight attendant resume should include any prior work experience that showcases your skills and abilities to be a flight attendant. This can include working for a fast food restaurant, a retail store, a hotel, or in any supervisory or service-related role. Do you have experience acting in community theater? As a flight attendant, the aisle of the airplane is your stage. Be sure to list any experiences you’ve had where you had a public speaking role or were in the limelight. Following are examples of relevant work experience that you could expand upon in your flight attendant resume. 

• Retail or Direct Sales
• Food Service
• Hospitality & Hotel Industry 
• Spokesperson
• Entertainment
• Administration
• Private Pilot

Writing a Resume with No Experience

No experience, don’t worry! Given the current need for flight attendants , airlines may be more interested in attitude and aptitude than in work experience. If you haven’t worked outside of your home, you can list volunteer activities and school projects on your flight attendant resume.

Any experiences that you’ve had that required you to work on your own, with a team, or with members of the community to deliver a product or service would be good to include. Have you volunteered at your local humane society, hospital, or church? List it.

It’s also beneficial to include extracurricular activities that build leadership skills, including involvement with professional associations or groups like the Boy Scouts or Girl Scouts, or College Clubs.

Apply for a Flight Attendant Job Today

With business and leisure travel trending up, opportunities to work as a flight attendant are plentiful. If you love to fly and don’t mind working in tight spaces, this may be the job for you. Follow the resume-writing tips above and submit your application today. A 30,000-foot office with a view is waiting for you! You can find flight attendant opportunities and other aviation career announcements on the FLYING Job Board .

For all things aviation, subscribe to FLYING Magazine .

Most airlines provide a free four to six-week training program for new-hire flight attendants, which may or may not include per diem to offset the cost of meals and expenses. Additionally, some airlines offer a one-time bonus upon completion of the training program.

Anyone who is 21 or older and has a high school diploma or equivalent (GED) is eligible to apply to be a flight attendant.

Most hiring managers recommend applicants keep their resume to one page in length. You may also wish to include a cover letter, which helps to personalize your application and describe your passion for aviation and travel

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Flight Attendant Resume Examples

Create a professional flight attendant resume to get you that dream job

Cabin Crew Resume Samples

1. Candidate seeking Flight Attendant position

A personable flight attendant with over six years of experience with a busy, international cabin crew, looking to further grow my career by joining the family at Lufthansa Airlines.

Completed over 2,000 hours of both domestic and international flights in Airbus and Boeing commercial airplanes with over 400 passengers Achieved high passenger satisfaction reviews on Skytrax (99.32%) Mentored twenty junior cabin crew members to improve on aviation safety, sanitation, and beverage service techniques, leading to an overall rise in service quality by 30% Made the Dean’s list and received the Collegiate Honor award in College

2. Candidate seeking Flight Attendant role

An experienced, warm flight attendant with over nine years of experience in fast-paced international, commercial and chartered flight duties.

Conducted comprehensive and thorough checks through pre-flight checklists and procedures to ensure smooth hitch-free flights. Used effective stowing techniques to assist passengers with carry-on luggage, leading to a 20% increase in the effective utilization of luggage space Served meals and beverages to passengers on board and offered additional services to improve their in-flight comfort and received 95% positive reviews from passenger reviews. Made sure to adhere strictly to FAA guidelines in the case of turbulence and other emergencies to ensure that they never escalated and caused severe losses to the company or passengers.

Flight Attendant Resume Vocabulary & Writing Tips

Flight attendant resumes should include a variety of keywords  taken from the person specification and job vacancy description as well as a selection of well-known expressions from the sector. This will make the candidate stand out in the recruitment process and pass any Applicant Tracking Software (ATS) that aviation companies may use.

Using the right vocabulary to describe the responsibilities that you had in the past is a key method of  attracting interest to your flight attendant resume .

Words to Use

• Hospitality
• Safety Guidelines
• Refeshments
• International
• Customer Service
• In-Flight service

Action Verbs

Flight attendant resume tips and ideas.

A flight attendant’s job has long been one of the most highly-coveted jobs in the aviation industry, and in the job market at large, for  people who love to travel . With this job, you get to visit a variety of breathtaking places while receiving a competitive salary.

There are also many stressful factors in this profession, just as there are in any other. Flight attendants often have to deal with unruly passengers, stand on their feet for long hours, and reassure passengers during turbulence.

It is important to highlight the skills the candidate has to deal with these different aspects, such as solid communication skills and the ability to stay calm under pressure.

A chronological or combination format could be beneficial for flight attendant resumes

• Titles and subheadings for a readable resume layout
• Bullet points

Refer to online resume generators to find the best resume layout

• Work Experience
• Certifications
• Additional Training
• Interpersonal skills
• Volunteer experience
• Honors and awards

Resume Length

1 Letter-size page – 8.5” x 11””

The best  resume format for a flight attendant  is the  chronological resume layout . Here, candidates begin by listing their most recent jobs and proceed with the positions that have come before, in reverse-chronological order.

This  resume format  illustrates your strengths as an experienced flight attendant. It shows your responsibilities throughout your work history. A clear and concise  resume layout is easier for hiring managers to scan  to find the relevant information and more adapted to Applicant Tracking Systems (ATS).

If you are just starting out and have no work experience as a flight attendant or are looking for an  entry-level position , you should still list all other jobs and volunteer experience that share similar required skills.

Another  ideal resume format for flight attendants could be the combination resume layout  which allows candidates to highlight their skills and training from different experiences as opposed to focusing entirely on the career progression.

A proper resume design should incorporate some appropriate  resume bullet points, resume fonts, titles and subheadings  for easy readability.

Use our  resume guidelines  and online generator to get tips on  creating the best resume design for your flight attendant resume .

Emphasize your contact information, and be sure that the  e-mail and phone numbers you provide are professional  and valid. You should have a minimalist color scheme to draw attention to your contact section so hiring managers do not have to search to find your number or email if they want to get in touch. It is important to make this step as easy as possible for a potential employer.

Remember to pay close attention to the wording you use; eliminate all grammatical errors, and use short, easy-to-read sentences. The best resume-friendly fonts  are  Arial, Calibri,  and Times New Roman in sizes 11-13. All section headers should be the same size, and the body text size should be uniform.

Photos are not required  on a flight attendant resume. Therefore, to ensure that you do not fall victim to biases and discrimination based on race, age, gender, etc., it is not obligatory to include a photo .

Sections of a Flight Attendant Resume

To  make your flight attendant resume readable and relevant , you should include the most pertinent of the following sections:

• Contact information

Work experience

• Resume summary or objective
• Certifications and additional training
• Achievements and awards
• Hobbies and interests

As a flight attendant, it is also very useful to  add language skills to your resume  and demonstrate the qualifications obtained by listing the level or any exams taken.

Your resume should only be  one page . Any longer and it is possible hiring managers will lose interest quickly. Only professionals aiming for management positions and executive areas should supply a resume of more than one page, but no longer than two.

Flight Attendant Resume Section Headings

The following guide will help you to  build a flight attendant resume  using the relevant information in a way that will attract attention from the hiring manager to your individual profile.

To begin a flight attendant resume, you should consider including either a  summary statement  to give the recruiter a good  overall idea of what you can bring to the role , regarding your main skills and qualifications.

Be detailed and explicit when describing your experience. Use statistics, numbers, and relevant  resume action   words  to describe your work further and impress the hiring manager.

Include all the tasks that a flight attendant usually carries out or the  responsibilities of a flight attendant ; serving food and beverages, checking supplies and other onboard inventory, and greeting and welcoming passengers.

If you have had any further experience  engaging with customers  like ticketing and customer service , indicate these as well. Your new job will involve plenty of interaction with passengers and it is vital to demonstrate your ability in this area.

Certificates & courses

First on the list should be a Federal Aviation Administration (FAA)  Certificate of Demonstrated Proficiency , which will set you apart by reducing the amount of training the airline will have to give you.

Additional training will go a long way in setting you apart from the rest of the applicants. Have you undergone  customer service, first aid, Cardiopulmonary Resuscitation (CPR) or Automated External Defibrillator (AED) training ? Be sure to indicate these certifications clearly on your resume to demonstrate your aptitude for the role.

You need to indicate on your resume that you are personable, as your job will involve interacting with different kinds of people from different cultures and nationalities. You need to show that you are capable of adjusting flexibly to their nuances.

In addition to  interpersonal skills , you need to demonstrate  proficiency in some major foreign languages . If you are going to be on international flights, you will encounter passengers from different nations that speak different languages. The ability to communicate with them and overcome social barriers will be an added strength.

Finally, in an emergency situation, or if something unexpected happens, you will have to think on your feet. If you can demonstrate your problem-solving skills on your resume too, you will be on a good footing for getting that interview.

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1 Flight Attendant Resume Example to Land You a Role in 2023

Flight attendants are experts at providing excellent customer service and ensuring the safety of passengers. As a Flight Attendant, your resume should be just like a flight plan. It should be organized, detailed, and provide a clear path to success. In this guide, we'll explore X Flight Attendant resume examples that will help you land your dream job.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Flight Attendant Resumes:

• Greet passengers and assist with seating arrangements
• Demonstrate safety procedures and emergency protocols
• Provide passengers with information about the flight, including estimated arrival time
• Serve meals and beverages to passengers
• Assist passengers with special needs, such as those with disabilities
• Respond to passenger inquiries and complaints
• Ensure passengers comply with safety regulations
• Monitor passenger behavior and respond to any disruptive behavior
• Collect tickets and boarding passes
• Assist passengers with luggage
• Perform pre-flight and post-flight duties, such as checking the cabin for cleanliness and security
• Complete paperwork, such as flight logs and incident reports

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Flight Attendant Resume Example:

• Implemented a new customer service training program for the flight crew, resulting in a 25% increase in positive customer feedback and a 10% decrease in customer complaints.
• Collaborated with the in-flight catering team to introduce new menu options, resulting in a 15% increase in customer satisfaction ratings for food and beverage services.
• Developed and implemented a new cabin cleaning checklist, resulting in a 20% improvement in cabin cleanliness scores and a 5% increase in on-time departures.
• Managed a team of flight attendants to consistently achieve a 95% or higher on-time departure rate, resulting in improved customer satisfaction and increased revenue.
• Developed and implemented a new emergency response protocol, resulting in a 15% decrease in response time and a 10% increase in passenger safety ratings.
• Collaborated with the flight operations team to optimize flight schedules, resulting in a 5% increase in flight efficiency and a 10% decrease in fuel costs.
• Developed and implemented a new passenger feedback system, resulting in a 20% increase in customer satisfaction ratings and a 10% decrease in customer complaints.
• Collaborated with the flight operations team to optimize flight routes, resulting in a 5% decrease in flight time and a 10% decrease in fuel costs.
• Implemented a new onboard sales program, resulting in a 10% increase in revenue from in-flight sales.
• Customer service excellence
• Team management and leadership
• Effective communication
• Conflict resolution
• Time management and punctuality
• Emergency response and safety protocols
• Flight operations coordination
• Menu planning and catering coordination
• Cabin cleanliness and organization
• Passenger feedback analysis
• Route optimization and fuel efficiency
• In-flight sales and revenue generation
• Training program development and implementation
• Adaptability and flexibility
• Multilingual proficiency (if applicable)

High Level Resume Tips for Flight Attendants:

Must-have information for a flight attendant resume:.

Here are the essential sections that should exist in an Flight Attendant resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Flight Attendant candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Flight Attendants:

Flight attendant resume headline examples:, strong headlines.

• Experienced Flight Attendant with a passion for providing exceptional customer service and ensuring the safety and comfort of all passengers
• Multilingual Flight Attendant with a proven ability to communicate effectively with diverse passengers and provide personalized service in multiple languages
• Detail-oriented Flight Attendant with expertise in emergency procedures and a track record of maintaining a safe and secure cabin environment

Why these are strong:

• These resume headlines are strong because they highlight key skills and qualities that are essential for Flight Attendants. The first headline emphasizes the candidate's experience and dedication to customer service and safety. The second headline showcases the candidate's language skills and ability to provide personalized service to diverse passengers. Finally, the third headline highlights the candidate's expertise in emergency procedures and commitment to maintaining a safe and secure cabin environment, which are critical factors that hiring managers look for in Flight Attendants.

Weak Headlines

• Experienced Flight Attendant with Excellent Customer Service Skills
• Flight Attendant with Strong Safety Record and Communication Skills
• Detail-Oriented Flight Attendant with Multilingual Abilities

Why these are weak:

• These resume headlines need improvement for Flight Attendants as they lack specificity and fail to highlight the unique value or accomplishments that the candidates bring to the table. The first headline mentions experience and customer service skills, but doesn't provide any context or results, such as awards or commendations. The second headline mentions a strong safety record and communication skills, but doesn't showcase any measurable achievements or certifications that could strengthen the candidate's profile. The third headline mentions being detail-oriented and multilingual, but doesn't provide any examples of how these skills have been utilized to benefit previous employers or passengers.

Writing an Exceptional Flight Attendant Resume Summary:

Flight attendant resume summary examples:, strong summaries.

• Experienced Flight Attendant with 5 years of service, consistently providing exceptional customer service and ensuring passenger safety. Skilled in emergency procedures and conflict resolution, with a proven track record of maintaining a calm and professional demeanor in high-pressure situations.
• Multilingual Flight Attendant with a passion for cultural exchange, fluent in Spanish, French, and Mandarin. Adept at creating a welcoming environment for international passengers, providing personalized service and ensuring their comfort throughout the flight.
• Detail-oriented Flight Attendant with a focus on efficiency and organization, responsible for managing cabin inventory and ensuring timely delivery of meals and beverages. Skilled in anticipating passenger needs and providing proactive service, resulting in consistently high customer satisfaction ratings.
• These resume summaries are strong for Flight Attendants as they highlight the candidates' key skills, experience, and language abilities. The first summary emphasizes the candidate's ability to handle emergency situations and maintain professionalism under pressure, which is essential for the role. The second summary showcases the candidate's language skills and cultural awareness, making them highly appealing to airlines that serve international routes. Lastly, the third summary demonstrates the candidate's attention to detail and customer service skills, which are critical for ensuring a smooth and enjoyable flight experience for passengers.

Weak Summaries

• Flight Attendant with experience in providing exceptional customer service and ensuring passenger safety, seeking a new opportunity to continue delivering high-quality service in a dynamic airline environment.
• Experienced Flight Attendant with a background in various airlines and destinations, skilled in emergency procedures and conflict resolution, looking to leverage my expertise to provide a safe and comfortable travel experience for passengers.
• Flight Attendant with a passion for travel and a commitment to creating a positive customer experience, dedicated to ensuring on-time departures and arrivals, and maintaining a clean and organized cabin environment.
• These resume summaries need improvement for Flight Attendants as they lack specific examples of the candidates' accomplishments or unique value. The first summary provides only a general overview of the candidate's experience, without mentioning any specific achievements or skills that set them apart from other Flight Attendants. The second summary mentions emergency procedures and conflict resolution, but doesn't provide any quantifiable results or details on the candidate's successes in implementing these approaches, which would make their profile more compelling to potential employers. The third summary mentions a passion for travel and a commitment to customer experience, but again, lacks specific examples or achievements that demonstrate the candidate's ability to deliver exceptional service.

Resume Objective Examples for Flight Attendants:

Strong objectives.

• Seeking a Flight Attendant position to utilize my exceptional customer service skills, attention to detail, and ability to remain calm under pressure to ensure a safe and comfortable travel experience for all passengers.
• Aspiring Flight Attendant with a passion for travel and a commitment to providing exceptional service, seeking an opportunity to learn and grow in a dynamic airline environment while contributing to the success of the team.
• Recent graduate with a degree in Hospitality and Tourism Management, eager to apply my knowledge of industry standards and best practices to provide a memorable and enjoyable travel experience for passengers as a Flight Attendant.
• These resume objectives are strong for up and coming Flight Attendants because they showcase the candidates' relevant skills, passion for the job, and eagerness to learn and contribute to the success of the airline. The first objective emphasizes the candidate's customer service skills and ability to remain calm under pressure, which are essential qualities for a Flight Attendant. The second objective showcases the candidate's commitment to providing exceptional service and willingness to learn and grow in the role. Lastly, the third objective highlights the candidate's educational background in hospitality and tourism management, demonstrating a strong foundation for success in the role.

Weak Objectives

• Seeking a Flight Attendant position where I can utilize my customer service skills and travel the world.
• Aspiring Flight Attendant with a passion for aviation and a desire to learn more about the industry.
• Recent graduate with a degree in hospitality management, interested in pursuing a career as a Flight Attendant.
• These resume objectives need improvement for up and coming Flight Attendants because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, experience, or any specific airlines they are interested in. The second objective hints at a passion for aviation, but it doesn't mention any relevant experience, education, or skills the candidate possesses. The third objective, although it mentions a degree in hospitality management, doesn't elaborate on the candidate's expertise, skills, or any particular area of flight attendant duties they are passionate about, which would make their profile more appealing to potential employers.

Generate Your Resume Summary with AI

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your flight attendant work experience:, best practices for your work experience section:.

• Emphasize your ability to provide exceptional customer service, including any awards or recognition you have received for outstanding service.
• Highlight your safety and emergency training, including any certifications or experience in handling emergency situations.
• Showcase your ability to work well under pressure and handle difficult situations with grace and professionalism.
• Describe your experience in managing and prioritizing tasks, such as serving meals, handling luggage, and ensuring passenger comfort.
• Demonstrate your ability to work as part of a team, including any collaborative success stories with other flight attendants or crew members.
• Mention any language skills or cultural knowledge that may be relevant to the airline's routes or customer base.
• Use industry-specific language and terminology, such as FAA regulations and airline policies, to show your understanding of the job requirements.

Example Work Experiences for Flight Attendants:

Strong experiences.

Provided exceptional customer service to passengers, ensuring their safety and comfort throughout the flight, resulting in a 95% satisfaction rating from passengers.

Demonstrated strong problem-solving skills by effectively handling and resolving conflicts between passengers, resulting in a 30% decrease in passenger complaints over a six-month period.

Collaborated with the flight crew to execute emergency procedures and protocols, ensuring the safety of all passengers and crew members during a medical emergency.

Conducted pre-flight safety checks and briefings, ensuring compliance with FAA regulations and protocols, resulting in a 100% safety record for all flights.

Managed and coordinated in-flight services, including meal and beverage service, duty-free sales, and entertainment options, resulting in a 25% increase in revenue for the airline.

Trained and mentored new flight attendants, resulting in a 20% improvement in their performance and overall team satisfaction.

• These work experiences are strong because they demonstrate the Flight Attendant's ability to provide excellent customer service, handle conflicts effectively, and ensure the safety of passengers and crew members. Additionally, the candidate showcases their ability to manage in-flight services and train new team members, which highlights their leadership and teamwork skills. Overall, these experiences demonstrate the candidate's ability to perform their duties effectively and contribute to the success of the airline.

Weak Experiences

Assisted passengers with boarding and disembarking, ensuring safety and comfort throughout the flight.

Provided exceptional customer service, addressing passenger needs and concerns in a timely and professional manner.

Conducted pre-flight safety checks and demonstrated proper use of safety equipment.

Managed inventory of onboard supplies and ensured adequate stock levels for upcoming flights.

Collaborated with other flight attendants to create a welcoming and enjoyable in-flight experience for passengers.

Participated in emergency response training and drills to ensure preparedness for any potential situations.

• These work experiences are weak because they lack specificity and quantifiable results. They provide generic descriptions of tasks performed without showcasing the impact of the individual's work or the benefits brought to the company. To improve these bullet points, the candidate should focus on incorporating metrics to highlight their achievements, using more powerful action verbs, and providing clear context that demonstrates their leadership qualities and direct contributions to successful outcomes.

Top Skills & Keywords for Flight Attendant Resumes:

Top hard & soft skills for flight attendants, hard skills.

• Safety Procedures and Protocols
• Emergency Response Training
• First Aid and CPR Certification
• Conflict Resolution and De-escalation
• Customer Service and Hospitality
• Food and Beverage Service
• Language Proficiency (if applicable)
• Aircraft Equipment Operation
• Cabin Cleanliness and Maintenance
• Security Measures and Screening
• Teamwork and Collaboration
• Time Management and Prioritization

Soft Skills

• Communication and Interpersonal Skills
• Conflict Resolution and Problem Solving
• Attention to Detail and Organization
• Adaptability and Flexibility
• Empathy and Compassion
• Multitasking and Time Management
• Cultural Awareness and Sensitivity
• Safety and Emergency Procedures
• Positive Attitude and Professionalism
• Stress Management and Resilience

Go Above & Beyond with a Flight Attendant Cover Letter

Flight attendant cover letter example: (based on resume).

Dear Hiring Manager at Company Name,

I am excited to apply for the Flight Attendant position at your esteemed airline. With my extensive experience in the aviation industry, I am confident that I can provide exceptional service to your passengers and contribute to the success of your airline.

As a Flight Attendant, I have developed and implemented various programs that have resulted in improved customer satisfaction ratings, decreased customer complaints, and increased revenue. In my most recent role, I implemented a new customer service training program for the flight crew, resulting in a 25% increase in positive customer feedback and a 10% decrease in customer complaints. Additionally, I collaborated with the in-flight catering team to introduce new menu options, resulting in a 15% increase in customer satisfaction ratings for food and beverage services. I also developed and implemented a new cabin cleaning checklist, resulting in a 20% improvement in cabin cleanliness scores and a 5% increase in on-time departures.

In my previous roles, I managed a team of flight attendants to consistently achieve a 95% or higher on-time departure rate, resulting in improved customer satisfaction and increased revenue. I also developed and implemented a new emergency response protocol, resulting in a 15% decrease in response time and a 10% increase in passenger safety ratings. Additionally, I collaborated with the flight operations team to optimize flight schedules, resulting in a 5% increase in flight efficiency and a 10% decrease in fuel costs.

I am confident that my experience and skills make me an ideal candidate for this position. I am passionate about providing exceptional service to passengers and ensuring their safety and comfort throughout their journey. I am also a team player and thrive in a fast-paced environment.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

[Your Name]

As a Flight Attendant, you understand the importance of providing exceptional customer service and ensuring the safety and comfort of passengers. Similarly, pairing your resume with a well-crafted cover letter can give you a competitive edge and significantly increase your chances of landing an interview. A cover letter is an extension of your resume, an opportunity to showcase your passion for the role and highlight your relevant experience. Contrary to common belief, crafting a compelling cover letter doesn't have to be a daunting task, and the benefits far outweigh the effort required.

Here are some compelling reasons for submitting a cover letter as a Flight Attendant:

• Personalize your application and showcase your genuine interest in the airline and the role
• Illustrate your unique value proposition and how your skills align with the specific job requirements, such as excellent communication and problem-solving skills
• Communicate your understanding of the airline's values and how you plan to uphold them, such as prioritizing safety and providing exceptional customer service
• Share success stories and achievements that couldn't be accommodated in your resume, such as going above and beyond to assist a passenger in need
• Demonstrate your writing and communication skills, which are essential for Flight Attendants
• Differentiate yourself from other applicants who might have opted not to submit a cover letter, showing your dedication and attention to detail.

In summary, a cover letter is a powerful tool that can help you stand out from the competition and showcase your passion and skills as a Flight Attendant. Don't miss out on this opportunity to make a lasting impression and increase your chances of landing your dream job.

Resume FAQs for Flight Attendants:

How long should i make my flight attendant resume.

A Flight Attendant resume should ideally be one page long. This length is sufficient to showcase your relevant skills, experience, and qualifications without overwhelming the recruiter. As a Flight Attendant, it is essential to highlight your customer service skills, language proficiency, and any relevant certifications or training. Keep your resume concise and focused on your most relevant and impressive accomplishments, tailoring it to the specific airline you are applying to. Remember that recruiters often have limited time to review resumes, so a well-organized, one-page resume will make it easier for them to quickly assess your suitability for the role.

What is the best way to format a Flight Attendant resume?

The best way to format a Flight Attendant resume is to focus on clarity, organization, and highlighting relevant skills and experiences. Here are some tips to create an effective Flight Attendant resume: 1. Choose a clean and professional layout: Use a simple font, such as Arial or Calibri, and maintain a font size between 10-12 points. Use consistent formatting for headings, bullet points, and spacing throughout the document. 2. Start with a strong objective or summary statement: This should be a brief, 2-3 sentence statement that highlights your career goals, relevant skills, and why you would be an excellent fit for a Flight Attendant position. 3. Emphasize relevant work experience: List your work experience in reverse chronological order, starting with your most recent position. Focus on experiences that demonstrate your customer service skills, ability to handle emergencies, and adaptability. For each position

Which Flight Attendant skills are most important to highlight in a resume?

As an AI language model, I don't have personal experience as a Flight Attendant, but I can provide some general information on the skills that are important to highlight in a Flight Attendant resume. Firstly, excellent communication skills are essential for Flight Attendants. They need to be able to communicate effectively with passengers, crew members, and ground staff. This includes being able to speak clearly and confidently, listen actively, and provide clear instructions. Secondly, customer service skills are also crucial for Flight Attendants. They need to be able to provide a high level of service to passengers, including being friendly, helpful, and accommodating. This includes being able to handle difficult situations calmly and professionally. Thirdly, safety and emergency procedures knowledge is a must-have skill for Flight Attendants. They need to be able to respond quickly and efficiently in the event of an emergency, and ensure that all passengers are safe and secure. Lastly, organizational skills are also important for Flight Attendants. They need to be able to manage their time effectively, prioritize tasks, and ensure that all necessary duties are completed. In summary, Flight Attendants should highlight their communication, customer service, safety and emergency procedures knowledge, and organizational skills in their resumes. These skills are essential

How should you write a resume if you have no experience as a Flight Attendant?

If you have no experience as a Flight Attendant, it's important to focus on transferable skills and experiences that can make you a strong candidate for the job. Here are some tips for writing a resume: 1. Start with a strong objective statement: Your objective statement should clearly state your desire to become a Flight Attendant and highlight any relevant skills or experiences you have. 2. Highlight customer service experience: Flight Attendants are responsible for providing excellent customer service to passengers, so any experience you have in this area should be highlighted on your resume. This could include retail or hospitality experience, for example. 3. Emphasize communication skills: Flight Attendants need to be able to communicate effectively with passengers and other crew members, so any experience you have in public speaking, customer service, or teamwork should be highlighted. 4. Include any relevant certifications or training: If you have completed any training or certification programs related to aviation or customer service, be sure to include them on your resume. 5.

Compare Your Flight Attendant Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Flight Attendant job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Flight Attendants:

Flight attendant resume example, more resume guidance:.

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3 Real Entry-Level Flight Attendant Resume Examples That Worked in 2024

Entry-Level Flight Attendant Resume

Professional entry-level flight attendant resume, formal entry-level flight attendant resume.

• Entry-Level Flight Attendant Resume Writing 101

After reaching a certain point in her career, Jennifer Bozyan realized she’d need a new direction and an environment that inspired her to grow: A job with better benefits—ideally, that would extend to her husband’s need for long-distance medical appointments—and potential for advancement.

To take care of herself and her spouse, Jennifer thought of applying for an entry-level flight attendant job. At first, she was apprehensive since her BA in history and work experience in customer service didn’t exactly say “flight attendant” . . . Finally, after trying our resume templates and making a cover letter that translated her qualifications, she felt prepared.

If you want to land a beginning flight attendant job and start a fresh trajectory in your career, take a look for yourself at these entry-level flight attendant resumes that are sure to guide you on the right path.

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What Matters Most: Your Entry-Level Flight Attendant Skills & Experience

Safety and passenger experience are always top priorities. You’ll want to show airlines you have the right skills to perform the related tasks effectively.

Entry-level candidates often find it difficult to pick the right skills to list. That said, you still have a lot to choose from. Think back to your time preparing to get FAA certified and the key skills you learned in CPR and flight safety.

Also, consider any previous work experience that will translate to the position, like working in retail and providing great customer service or managing a tight schedule.

The following entry-level flight attendant skills are most in demand in 2024.

9 top entry-level flight attendant skills

• Ramp Service
• Food & Beverage Prep
• Pre-flight Briefings
• Emergency Care
• Safety Compliance

Sample entry-level flight attendant work experience bullet points

Examples of your past work achievements will help airlines feel more comfortable bringing you on board. Showing how you’ve implemented aspects like customer service and safety will be key here.

While you may not have much in terms of in-air experience attending flights, you can still pull lots of relevant examples from previous work and education that showcase your skills.

For instance, if you worked at a restaurant taking orders and performing food and beverage prep for hundreds of customers per day, that would translate to many of your tasks as a flight attendant.

Here are a few ideas:

• Provided customers with clear instructions to help entrance lines move 20% faster.
• Built a friendly rapport with customers while answering questions and concerns to improve satisfaction scores by 52%.
• Took orders and assisted in food prep with 99% order accuracy and always complied with top food safety protocols to maintain Grade A health inspection scores.
• Scored a 98% overall grade on FAA flight safety and CPR/AED certifications by diligently studying course materials to provide the best passenger experience.
• Used Crew Rest to manage breaks and schedules to increase efficiency by 70%.

Top 5 Tips for Your Entry-Level Flight Attendant Resume

• Many applying to an entry-level attendant position won’t have much experience. An objective statement can help present your abilities to perform well in the position. For instance, you could explain how you’re a motivated professional with three years of customer service experience.   
• All flights need attendants who provide friendly service while having high levels of technical ability. You can use both in examples for the most impact, like how you explained technical safety procedures to customers and helped with any concerns during the flight.       
• Using action words like “assisted” or “prepared” in your descriptions provides more impact. For instance, you could say you “assisted all passengers by taking food orders and prepared them with 99 percent accuracy.”
• Flight attendants manage many details that contribute to the success of flights. Submit a resume free of grammatical errors to provide a professional first impression and showcase your abilities to handle information accurately, like notifying passengers before upcoming turbulence or scheduling updates.
• Quantifying your flight attendant training and past work can feel challenging, but there are many metrics you can use to prove your impact. For instance, you can say how following updated safety procedures reduced accidents by 22 percent and improved satisfaction scores by 37 percent.         

A one-page resume is the optimal length for entry-level flight attendant resumes. You want everything included to be concise and relevant. For example, one sentence on how you used your CPR/AED knowledge to attend to over 100 passenger medical needs in your career can go a long way.    

Include any examples from previous work experience that will be the most relevant. If you have five years of retail customer service experience with thousands of five-star customer satisfaction ratings on surveys, that’ll help show your ability to provide outstanding flight service.

Including hobbies/interests can be a good idea in entry-level positions to provide more depth about your top skills. For instance, if you enjoy volunteering at a local nursing home on weekends, that can underscore your ability to provide passengers excellent care on flights.

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How To Write A Competitive No Experience Flight Attendant Resume

• Aspiring Flight Attendant
• by Deanna Castro

Want to learn how to competitive flight attendant resume even if you have no experience?

Just because you have never held a flight attendant job before doesn’t mean you can’t get the job.

If your career objective is to become a flight attendant and you have some sort of

professional experience, you can highlight that to get you in the door.

Flight Attendant Resume Tips

A great flight attendant resume is the first thing you need to kick start your career.  You won’t even get to the flight attendant interview if your resume doesn’t have the correct keywords.

Get that resume ready and apply once you have decided that you would like to  be a flight attendant !

A recruiter is looking for flight attendant applicants who can be their company’s face.

Suppose your flight attendant’s objective is to offer top-notch customer service and make the airline look good. In that case, it won’t matter if you don’t have airline industry experience or if the flight attendant position is your first job.

Flight Attendant Resume Keywords – The First Step

Large  airlines  can get over 270,000 applicants in just a few days. All big companies keep things streamlined by using bots to scan for keywords. If  your resume  is not keyworded correctly, you won’t make it to the next step.

Airlines are looking for specific skill sets from their potential flight crew. 

Customer service skills are the number one priority for flight attendant candidates in today’s aviation market. 

Many airlines compete for the same customers, and they want flight attendants who have excellent customer service skills.

Can You Be A Flight Attendant With No Experience?

Absolutely! As an entry-level flight attendant, no experience is required. An entry-level flight attendant resume is not a penalty.

An airline is looking for relevant skillsets for the job. Fortunately, you can glean your flight attendant resume skills from almost anywhere.

Were you involved in clubs or organizations that helped you gain leadership experience? Those skills translate to being a flight attendant.

A flight attendant has to command an entire aircraft full of passengers. What day-to-day experience do you have that can translate to flight attendant experience?

Job Description of a Flight Attendant

The  job description of a flight attendant  varies a bit from airline to airline. 

The best way to figure out what keywords you will need for your flight attendant resume is to read the job description for each airline on their website. 

You don’t need to guess what words to use on your resume when the airline provides them for you.

Whenever an airline hires flight attendants, they will post the flight attendant job description.

Flight Attendant Resume Objective

What is your resume objective? That is who you are professionally and why you are the best person for the flight attendant job.

What skill sets do you possess that are transferrable?

Some Flight Attendant Resume Skills:

• Excellent customer service skills
• Being a master at multi-tasking (there are always so many things happening on an airplane full of people)
• Safety (Passenger Safety, emergency equipment, and handling a crisis)
• Being a team player (You always work with a crew as a flight attendant)
• Being able to respond quickly in an emergency (flight attendants are first responders on an aircraft)
• Service (Meal and beverage service)

What skills do you possess you can convert to flight attendant skills? Think of something in your history that would help you handle an emergency or an unruly passenger. 

The One Page Flight Attendant Resume

A resume should not be more than one page. If you have too many things to list, consider editing and applying only the most valuable words. 

There should not be one single sentence on your resume that does not show that you are a perfect fit as a flight attendant.

You only have a tiny window to sell yourself to an airline. Your resume is your initial sales pitch. Show them you are someone they need! Your resume highlights the total package that is you.

Simple and Professional

Would you mind not making your resume too distracting by using a crazy font or any odd thing that doesn’t have its place in a business atmosphere? Instead, let your skills and enthusiasm be what sets you apart in a sea of applicants.

Start at the Top

The top of your  flight attendant resume  should include your name, phone number, and email. 

Airlines moving away from an address on the resume, it’s up to you if you want to include it. It won’t hurt nor help, so it’s up to you.

This section should be clean and comfortable to read. Do not add a picture of you on your resume unless the airline specifically asks for one.

The Professional Summary

The professional summary belongs at the top of your resume, but write it last. Load this section of your resume with keywords that match the job description. The professional summary is where you sell yourself, with your top skills and goals as a flight attendant.

If you don’t have a professional history, then you will use a resume objective.

Work History

Ten to fifteen years of work history on any resume is plenty. Therefore, your flight attendant resume should have no gaps in employment unless there were particular circumstances that you can note.

If you are starting in the workforce and don’t have a ten-year work history, they will be able to tell by your education section, which will not be a problem.

Perhaps you didn’t work for a few years to stay home with your kids. Add some skills you learned while home to your flight attendant resume. 

Like all employers, airlines want to see consistent work history. Reliability is one of the essential qualities of a successful flight attendant. If you don’t appear reliable, they will find someone else who does.

Harness Your Existing Skills

What sets your resume apart from the competition? A well-written flight attendant resume. Just because you never had a customer service job doesn’t mean you didn’t work in customer service.

Here’s an example: if you are a teacher, maybe you think I didn’t work in a customer service position; I teach children. But, you do work in customer service, and your customers are your students! So, being a flight attendant is like being a teacher.

When people travel, I don’t know what the phenomenon is, but they lose their minds! They don’t even know how to open a lavatory door on an airplane. Customers cry. They fight, and sometimes they  punch and kick seats . Let your resume tell how you are very experienced at diffusing this type of behavior.

What Skills Do You Bring to the Position?

Whatever job you had before applying to become a flight attendant, you gained experience and skills. Think of how those things relate to being a flight attendant and sell yourself as the ideal candidate.

Do you speak a second or third language? Be sure and list that on your resume. Airlines always need bi-lingual flight attendants. List your language skills and language proficiency on your flight attendant resume.

Many skills can translate to the flight attendant position. Perhaps you were a first responder or maybe even a lifeguard. You know how to stay calm in an emergency. You have what it takes to be a flight attendant. Showcase those skills!

Education and Certifications

Airlines prefer an applicant who went to college, but it is not a requirement. You can list all of your education, dates attended, school location, and degree in the education section. Be sure and list education near the bottom of your resume.

Don’t be afraid to list any college credit you have, even if you did not graduate. Be prepared to be asked why you didn’t graduate and to have a compelling answer. What is a clear answer? 

Think of why you didn’t graduate and put a positive spin on the solution. For example, did you get offered a job and decided ultimately you wanted life experience instead of school? Have your answer prepared ahead of time if you didn’t graduate and wish to list it on your flight attendant resume.

Just because you did not get a degree, this does not mean you cannot be a flight attendant. Most college graduates that apply for airlines have a degree that has nothing to do with being a flight attendant anyway.

If you went to school ten years ago or more, you do not need to list the dates you attended the school on your resume.

Do you have any specialized certifications that can help you as a flight attendant, such as first aid and CPR? List these in the skills section. Have you taken any specific courses? You can also list the courses you have taken in the education section.

Resume Paper

When attending a job interview, take along a few copies of your resume printed on  high-quality paper.  Remember, you are trying to stand out among a crowd as a professional. Bringing a resume printed on cheap paper to an interview is like carrying a knife to a gunfight. Sure, you might have a fantastic resume in content, but you’re going to show up as unprofessional. Don’t do that.

Think about when you touch a piece of plain paper. It’s just paper. But now, when you feel a document that you printed on  high-quality paper , you will pause, and your mind goes straight to the thought “quality.” As a result, you will showcase yourself as a high-quality applicant.

Have you ever walked into a high-end store? The customer experience is nothing like walking into a Walmart. At a high-end store, they are not only selling a product but an experience. You are the product, and your well-written resume printed on high-quality paper shows you are a potential high-end employee.

When the recruiter touches your resume, they will associate you with someone they want as a representative of their company.

Do I need A Cover Letter?

That depends on the airline. Have a cover letter ready because if you need one, you won’t waste any time creating one from scratch. 

An airline can get so many applicants in such a short amount of time that the application window can close quickly, so have that cover letter ready and waiting. 

If you want to know who is hiring, check out our  Flight Attendant Jobs Page  and you can be the first to know Who’s Hiring Flight Attendants.

Need Help With Your Resume?

Your resume needs to taken very seriously because it is your only chance to make a great first impression. Not only that, even if you are the most qualified applicant, if your resume does not contain the proper keywords you will not be selected to advance for an interview.

Make an impression that lasts, one that shows you are serious about becoming a flight attendant. A resume is your first step in the interview process. Make it count.

Future Flight Attendant’s professional resume writing service will give you a better chance of landing your dream career. However, always keep in mind that you are looking to have a career and not just a job. 

Therefore, invest in yourself, and that investment will pay dividends for your future. If you are not one hundred percent sure you can create a winning resume,  let us do it for you.

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4 comments on how to write a competitive no experience flight attendant resume.

Being a flight attendant was always my dream, but now, I may be at not the right age?

Hi Christine, there is no age limit to become a flight attendant, there is only a minimum age requirement.

Can you please help me out with the summary since I don’t have any experience.. I will grateful if you can help me out. So that in future I’ll be component enough to build my summary.

Hi Kashish,

Thank you for reaching out! I understand that crafting a professional summary for your resume can be challenging, especially when you need to gain experience in the field. But, don’t worry, I’m here to help!

FFA offers a Flight Attendant Resume Service that provides expert guidance on creating a compelling resume, including a professional summary tailored to your unique background and skills. This service is designed to help you showcase your potential and stand out to airline recruiters, even without direct flight attendant experience.

If you want to learn more about the Flight Attendant Resume Service and how it can benefit you, please visit https://futureflightattendant.com/product/flight-attendant-resume-service/ .

Please feel free to reach out if you have any questions or need further assistance. I’m here to help you succeed in becoming a flight attendant!

Wishing you clear skies,

Deanna – Future Flight Attendant

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