Tourism in the Philippines: Conclusions and Implications for Management
- First Online: 28 September 2022
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- Richard S. Aquino 5 &
- Brooke A. Porter 6 , 7
Part of the book series: Perspectives on Asian Tourism ((PAT))
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Tourism plays a significant role in the Philippines’ socio-economic development. However, an array of management issues persists in achieving the desired sustainable and inclusive development of the tourism industry in the country. This edited book uncovered some of these contemporary tourism management issues organized under broad themes. This concluding chapter articulates the practical findings and implications of the contributions in this volume. Key findings from the contributions are discussed as they relate to the identified broad themes. Implications for applied management are considered and future research directions building from the contributions are discussed.
- Tourism management
- Tourism development
- Implications
- Philippines
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Aquino, R.S., Porter, B.A. (2022). Tourism in the Philippines: Conclusions and Implications for Management. In: Aquino, R.S., Porter, B.A. (eds) Tourism in the Philippines. Perspectives on Asian Tourism. Springer, Singapore. https://doi.org/10.1007/978-981-19-4497-0_10
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Please note you do not have access to teaching notes, coping mechanisms of philippine tourism and hospitality family businesses during the covid-19 pandemic: a non-parametric approach.
Journal of Family Business Management
ISSN : 2043-6238
Article publication date: 20 December 2021
Issue publication date: 29 November 2022
Family businesses (FB), mostly small-sized, dominate the tourism and hospitality industry (THI), especially in the rural areas. While many would have been used to the impact of demand seasonality, it is unknown how these businesses would have survived through the restrictions imposed to contain the coronavirus disease 2019 (COVID-19) pandemic as compared to non-family business (NFB) counterparts. This study aims to determine if there were differences on how family and non-family enterprises in the THI coped with government restrictions.
Design/methodology/approach
By subjecting the survey data from tourism enterprises to non-parametric techniques, the authors establish empirical evidence on similarities and differences of coping strategies adopted by FBs and NFBs; their required support from government and their perceptions of a post-pandemic THI.
The analysis revealed that family-owned tourism and hospitality businesses in the Philippines tended to collaborate with other businesses to manage the impact of the pandemic restrictions. Since they hired more seasonal workers prior to the restrictions, they tended to avoid hiring workers during the restricted period. NFBs, on the other hand, that were generally larger in size and more professionally managed with more regular employees, tended to streamline operations for greater efficiency.
Research limitations/implications
The study relied on survey results distributed and collected online. There is an innate bias against those firms that did not have access to the survey links.
Practical implications
The comparative study suggests that interventions to assist firms in the THI should consider the differences in firm ownership as “one size does not fit all.”
Social implications
The study provides evidence about how environmental factors impact the operations of family firms. Thus, it provides valuable insights for both the academic community and industry practitioners.
Originality/value
This is the first study in the Philippines that was able to capture response of family and non-family firms in the THI during the COVID-19 lockdown.
- Family business
- Coping mechanism
- Philippines
- Tourism and hospitality industry
Acknowledgements
The authors thank the Philippine Department of Tourism ( https://tourism.gov.ph ), Asian Institute of Management – Dr. Andrew L. Tan Center for Tourism ( https://aim.edu ) and Guide to the Philippines ( https://guidetothephilippines.ph ) for providing the survey report and data on The Evolving Landscape of Domestic Travel in the Philippines .
Santiago, A. , Roxas, F.M. , Rivera, J.P. and Gutierrez, E.L. (2022), "Coping mechanisms of Philippine tourism and hospitality family businesses during the COVID-19 pandemic: a non-parametric approach", Journal of Family Business Management , Vol. 12 No. 3, pp. 513-537. https://doi.org/10.1108/JFBM-10-2021-0120
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Home ⇛ recoletos multidisciplinary research journal ⇛ vol. 3 no. 1 (2015), tourism and hospitality management students undergoing us work and travel program: a phenomenological inquiry.
Steven N. Sasam | Gelena Asis-dimpas | Antoniette Dayagbil
Discipline: Business
Tourism professionals expect universities to produce graduates who could deliver and perform functions based on industry standards. Universities have long integrated International Placements to heighten student competencies, bridge the gap between theoretical awareness and industry practice, and meet the expectations of the practitioners. However, there have been reports of unfavorable encounters of students on placement abroad such as being homesick, feeling out of place, and difficulty in reconciling expectation-reality gaps. These are the key issues that hinder students from optimizing international exposure programs and compromise the quality of their learning. A phenomenological study was used to examine the lived experiences of the tourism and hospitality management students on international placement. An in-depth interview was conducted as the primary source of data collection. The data were coded and analyzed according to the research questions. The research resulted in three (3) major themes which emerged out of the experiences shared by the student interns: 1.) struggles experienced in foreign country; 2.) skills/strategies to cope with the adversities; 3.) interns communication practices. The results of this study served as the basis in enhancing the e monitoring support system for the internship coordinator in the home university.
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Tracer Study of BS Hospitality Management Graduates of Pangasinan State University, Lingayen Campus for S.Y. 2015-2019
This study was intended to conduct a tracer study of BS Hospitality Management graduates of Pangasinan State University, Lingayen Campus for S.Y. 2015-2019. Quantitative descriptive design was utilized in the study. In gathering significant data, survey questionnaire was used thru Google Form and facilitated in social media. Researchers made use of appropriate statistical tools in analysing the data to secure substantial results and findings such as frequency and percentage. Salient findings of the study disclosed that majority of the graduates are employed in the Philippines and landed on jobs related to hospitality management. Recommendations include fortifying PSU Alumni Programs thru linkages and partnerships to stakeholders.
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230+ Innovative Hospitality Management Research Topics In 2023
Have you ever thought about what goes on behind the scenes to make your hotel stay or restaurant food so great? Hospitality management research is like the investigative work of detectives in the world of hospitality. It aims to find ways to enhance your experiences away from home and ensure that hotels and restaurants run smoothly.
In this blog, we delve into the importance of research in the hospitality industry. It’s the key to enhancing guest experiences, optimizing business operations, and promoting sustainable practices. It keeps businesses up-to-date with changing trends and helps attract and retain the best staff, all while exploring innovative solutions for the challenges faced by the industry.
We’ll also provide you with over 230 innovative research topics in hospitality management for 2023, catering to various fields of study, whether you’re a social sciences, economics, STEM, or law and ethics student. So, if you’re curious about the world of hospitality research, read on to uncover the secrets of guest satisfaction and the ever-evolving landscape of this dynamic industry.
What Is Hospitality Management Research?
Table of Contents
Hospitality management research is like detectives studying how hotels, restaurants, and other places where people stay and eat can do things better. Imagine someone trying to find ways to make your hotel stay more comfortable or your restaurant meal tastier. That’s what researchers in hospitality management do. They ask questions, gather information, and use special tools to solve problems and make the experience of staying and eating out more enjoyable for everyone. They also look at how to make these places run smoothly and help the people who work there do their jobs better.
This kind of research is important because it helps hotels and restaurants become better at what they do. It can lead to new ideas and improvements that make guests happy and also help the businesses make more money. So, hospitality management research is all about finding ways to make your time away from home more enjoyable, relaxing, and delicious.
Importance Of Research In Hospitality Management
Here are some importance of research in hospitality management:
1. Enhancing Guest Experiences
Research in hospitality management helps hotels and restaurants figure out what makes guests happy. It’s like finding the secret recipe for a big smile. By asking questions and studying what guests like and don’t like, they can make stays and meals more enjoyable and memorable.
2. Efficient and Well-Run Businesses
Just like a chef needs a recipe to cook a delicious meal, businesses in hospitality need the right recipe for success. Research helps them find the best ways to do things, like how to manage staff, plan menus, and set prices. This makes the hotel or restaurant run smoothly and make more money.
3. Sustainable and Eco-Friendly Practices
Researchers in hospitality also look at ways to be kind to the planet. They explore how to save energy, reduce waste, and use fewer resources. This not only helps the environment but also saves money for businesses in the long run.
4. Keeping Up with Changing Trends
Travel and dining habits change over time, just like fashion trends. Hospitality research keeps businesses up-to-date with what’s popular and what’s not. It’s like knowing which clothing style is in fashion, but for hotels and restaurants.
5. Attracting and Training the Best Staff
Good staff is like the icing on a cake – they make everything better. Research in hospitality management helps businesses find and keep talented employees. Businesses can make their employees happier and more effective by knowing what they need and want. This will lead to better service for guests.
In this section, we will discuss hospitality management research topics:
Great Hospitality Industry Research Topics
- Consumer Preferences in Sustainable Accommodations
- Technology’s Role in Personalizing Guest Experiences
- Crisis Management in the Post-COVID-19 Hospitality Sector
- Food Safety and Public Health in Restaurants
- Diversity and Inclusion in the Hospitality Workforce
- Cultural Exchange and Tourism Impact
- Managing Employee Turnover in Hospitality
- The Effect of Online Reviews on Hotel Selection
- Social Media Marketing for Hotels
- Environmental Responsibility in Hospitality Operations
Amazing Research Titles About Hospitality Industry
- Sustainable Hospitality: Green Practices and Guest Satisfaction
- Innovations in Guest Experience Management
- Resilience in the Face of Crisis: Hospitality Industry Strategies
- Digital Disruption in Hospitality: The Tech Transformation
- From Stars to Stories: Rethinking Hotel Ratings
- Exploring Cultural Tourism in the Hospitality World
- Unveiling the Secrets of Top-Rated Hotels: A Guest-Centric Analysis
- Banquets and Conferences in the Digital Age: Innovations in Event Management
- Social Media Crisis Communication for the Hospitality Industry
- Dining Experiences Beyond the Plate: Restaurant Innovations
List of Recommended Philippines Hotel and Restaurant Management Dissertation Topics
- Boutique Hotels and Local Tourism Development
- Culinary Tourism in the Philippines: A Flavorful Journey
- Community-Based Tourism Initiatives: Socioeconomic Impacts
- Sourcing Locally: Sustainable Food Practices in Filipino Restaurants
- Promoting Filipino Hospitality and Cuisine through Social Media
- Revenue Management Strategies for Philippine Hotels
- Cultural Festivals and Hotel Occupancy Rates
- Elevating Customer Service in Filipino Restaurants
- Ecotourism Trends and Eco-Friendly Accommodations in the Philippines
- Adapting to the ‘New Normal’: Challenges and Opportunities in Philippine Hospitality
Research Topics in Hospitality Management for Social Students
- Social Responsibility in Hospitality: A Comparative Study
- Indigenous Communities and Tourism: Social Implications
- Gender Diversity in Hospitality Leadership Roles
- Mental Health Among Hospitality Workers: A Social Perspective
- Social Media’s Impact on Destination Marketing
- Inclusivity and Diverse Populations in Hospitality
- Reducing Food Waste in Restaurants: A Social Goal
- Tourism as a Catalyst for Cultural Exchange
- Social Entrepreneurship in the Hospitality Sector
- Community Engagement in Tourism Development
Research Topics for Hospitality Management for Economy Students
- Mega Events and Their Economic Impact on Hospitality and Tourism
- Price Elasticity in the Hotel Industry
- Economic Analysis of All-Inclusive Resorts
- Tourism’s Role in the Economic Development of Developing Nations
- Foreign Investment in Hospitality: Economic Insights
- The Economics of Luxury Hotel Operations
- Market Entry Strategies for International Hotel Chains
- Tourism Taxes and Their Influence on Visitor Numbers
- Airbnb and Its Economic Impact on Traditional Hotels
- Agrotourism’s Economic Viability and Potential
Outstanding Research Titles For Hospitality Management Students
- Crafting Exceptional Guest Experiences: A Study in Hospitality Excellence
- Hospitality Resilience in Times of Crisis: Strategies and Success Stories
- The Digital Revolution: Innovations in Hospitality Management
- Beyond Stars and Diamonds: A New Era of Hotel Classification
- The Art of Hospitality: Unveiling the Secrets of Top-Rated Establishments
- Events Redefined: Innovations in Banquets and Conferences
- Navigating Social Media in the Hospitality Industry
- Sustainability and Responsibility: The Future of Hospitality
- Restaurants Reinvented: Culinary Adventures in Modern Dining
- Emerging Ethical Dilemmas in Hospitality Management
Leading Thesis Titles For Hospitality Management
- Hotel Revenue Management Strategies and Their Impact on Profitability
- The Influence of Guest Reviews on Hotel Selection
- Digital Transformation in Hospitality: A Case Study of Leading Chains
- The Role of Environmental Practices in Guest Satisfaction
- Global Diversity in Hospitality Leadership: Challenges and Opportunities
- Promoting Cultural Tourism for Sustainable Economic Growth
- Employee Turnover: Causes, Costs, and Solutions in the Hospitality Sector
- Social Media Marketing for Hotels: Best Practices and Pitfalls
- Legal and Ethical Aspects of Food Safety in Restaurants
- The Sustainability Movement in Boutique Hotels: Case Studies
Hotel Management Research Paper Ideas
- Optimizing Hotel Room Pricing Strategies
- Enhancing Hotel Operations Through Technology
- Sustainable Practices in Hotel Management
- Crisis Management and Disaster Preparedness for Hotels
- The Role of Leadership in Hotel Success
- Innovations in Hotel Guest Services
- Customer Relationship Management in the Hotel Industry
- Effective Marketing Strategies for Hotels
- The Impact of Employee Training on Guest Satisfaction
- The Influence of Hotel Design on the Guest Experience
Argumentative Essay Topics for Research in the Hospitality Industry
- The Pros and Cons of All-Inclusive Resorts
- Online Travel Agencies vs. Direct Hotel Booking: Which is Better?
- The Ethics of Wildlife Tourism: Balancing Conservation and Entertainment
- The Role of Technology in Replacing Human Workers in Hospitality
- Is Sustainable Tourism Truly Achievable, or Just a Buzzword?
- Cultural Appropriation in the Restaurant Industry: Where to Draw the Line
- Balancing Economic Growth and Environmental Sustainability in Tourism
- The Impact of Overtourism on Local Communities
- Are Hotel Loyalty Programs a Benefit or a Burden for Guests?
- Legal and Ethical Issues in Food Allergen Handling in Restaurants
Read More
- Social Media Research Topics
- Mental Media Research Topics
Creative Hospitality Management Research Topics
- The Influence of Art and Design on Hotel Guest Experience
- Gastronomic Tourism: Exploring the World Through Food
- The Theater of Fine Dining: Immersive Restaurant Experiences
- Hospitality as a Form of Entertainment: Theatricality in Hotels and Restaurants
- Novel Approaches to Hotel Branding and Theme Concepts
- Music and Soundscapes in Enhancing Ambiance in Hospitality Establishments
- The Role of Storytelling in Hotel and Restaurant Marketing
- Innovative Hotel Room Features and Amenities
- Sensory Marketing in the Hospitality Industry
- Virtual Reality and Augmented Reality Applications in Tourism and Hospitality
Social Media Research Topics About the Hospitality Industry
- The Impact of Influencer Marketing on Hospitality Businesses
- Crisis Management in the Age of Social Media
- User-Generated Content and Its Influence on Hotel Bookings
- The Role of Instagram in Promoting Food Tourism
- The Viral Power of TikTok for Restaurant Marketing
- Online Reputation Management for Hotels and Restaurants
- Social Media as a Tool for Personalized Guest Experiences
- The Dark Side of Social Media: Handling Negative Reviews
- Popular Topics in Philippine Hotel and Restaurant Management Theses
- The Privacy Debate: Social Media and Guest Data in Hospitality
Excellent Research Titles About Hospitality Management
- The Guest Journey: A Holistic Approach to Hospitality Management
- Resilience in the Hospitality Industry: Lessons from Adversity
- Tech Transformation: Shaping the Future of Hospitality
- Guest Satisfaction Beyond Stars: Secrets of Highly Rated Hotels
- Innovations in Event Management: Redefining Conferences and Banquets
- Navigating the Digital Age: Social Media Marketing for Hotels
- Sustainability and Responsibility: The New Imperatives in Hospitality
- Culinary Experiences: The Evolution of Dining in the Modern Era
- Ethical Dilemmas in Hospitality Management: A Comprehensive Study
- Unlocking the Potential of Boutique Hotels: Case Studies
Tourism and Hospitality Research Topics for STEM
- Data Analytics in Tourism: Optimizing Operations and Guest Experiences
- Smart Cities and Sustainable Tourism Development
- Biotechnology and Food Safety in Hospitality
- The Role of Artificial Intelligence in Personalized Tourism Recommendations
- Environmental Engineering in Sustainable Hotel Design
- Renewable Energy Solutions for Eco-Friendly Accommodations
- Geographical Information Systems (GIS) in Destination Planning
- Sustainable Transportation and Tourism
- The Impact of 5G Technology on Tourism Services
- Waste Management and Recycling in the Hospitality Industry
Sustainability Research Topics for Tourism and Hospitality
- Zero-Waste Initiatives in Hotels: Challenges and Success Stories
- Sustainable Agriculture and Farm-to-Table Dining in Restaurants
- Carbon Footprint Reduction in Air Travel and Its Implications
- The Role of Green Certifications in Eco-Tourism
- Plastic Reduction Strategies in the Hospitality Sector
- Community-Based Tourism and Local Ecosystem Preservation
- Sustainable Water Management in Hotels and Resorts
- Sustainable Practices in Adventure Tourism
- Responsible Tourism and Conservation of Endangered Species
- Green Building Design and Energy Efficiency in Hotels
Simple Hospitality Research Topics
- The Importance of Customer Service in Hospitality
- Hotel Pricing Strategies and Occupancy Rates
- Food Safety and Hygiene in Restaurants
- The Impact of Guest Reviews on Hotel Reputation
- Staff Training and Retention in the Hospitality Industry
- Innovations in Hotel Room Design
- Effective Marketing Strategies for Small Hotels
- Local Food Sourcing for Sustainable Dining
- The Role of Hospitality in Economic Development
- The Psychology of Guest Satisfaction
Top Hospitality Research Ideas
- Destination Branding and Its Legal Implications
- The Role of Insurance in Hospitality Risk Management
- Privacy and Data Protection in Guest Information Handling
- Intellectual Property and Copyright Laws in the Culinary World
- Alcohol Licensing and Regulation in the Hospitality Sector
- The Legal Aspects of Hotel Contracts and Booking Agreements
- Discrimination and Equal Opportunity Laws in Hospitality Employment
- Environmental Compliance in Hotel Building and Operations
- Liability in Tourism Activities: Legal Protection for Tour Operators
- Health and Safety Regulations in the Restaurant Industry
Hospitality Management Research Topics
- The Significance of Employee Training in Hospitality Service Excellence
- Innovations in Hotel Room Amenities and Design
- Food Safety and Hygiene Practices in High-End Restaurants
- The Role of Technology in Guest Service Enhancement
- Sustainability Initiatives in Hotel Operations
- Crisis Management Strategies in the Hotel Industry
- Tourism and Cultural Exchange: Promoting Diversity and Inclusion
- Legal and Ethical Issues in Alcohol Service at Restaurants
- The Psychology of Customer Loyalty in Hospitality
- The Impact of Hotel Design on Guest Satisfaction
Research Topics on Hospitality and Tourism
- The Interplay of Tourism and Local Culture Preservation
- Sustainable Tourism in Protected Natural Areas
- Hospitality Innovation for Accessible Tourism
- The Influence of Cultural Events on Hotel Bookings
- Online Travel Agencies and Their Impact on Small Hotels
- Destination Marketing through Virtual Reality and Augmented Reality
- Hotel Booking Behavior: A Comparative Study of Different Generations
- Disaster Preparedness and Crisis Management in Tourism
- The Effects of Weather and Climate on Tourism Destinations
- Dark Tourism: A Study of Morbid Attractions in Travel
Excellent Hospitality Research Topics
- The Power of Personalization in the Hospitality Industry
- Exploring Resilience in Crisis-Hit Tourism Destinations
- Hospitality Technology Adoption and Its Influence on Guest Satisfaction
- Beyond Stars and Diamonds: A New Era of Hotel Classification
- Crafting Unique Guest Experiences: A Study of High-Rated Hotels
- Innovations in Event Management: Rethinking Conferences and Banquets
- Social Media Marketing Strategies in the Hospitality Sector
- Sustainability and Responsibility: Imperatives for Future Hospitality
- The Evolution of Culinary Experiences in the Modern Dining Landscape
- Ethical Challenges in Hospitality Management: A Comprehensive Analysis
Outstanding Hospitality Research Topics
- The Guest Journey: A Holistic Approach to Hospitality Management
- Strategies for Resilience in the Hospitality Industry
- Digital Transformation in Hospitality: Innovations and Challenges
- Guest Satisfaction Beyond Stars: Unveiling Top Hotels’ Secrets
- Innovative Approaches to Event Management: Redefining Conferences and Banquets
- Social Media Marketing in Hospitality: Best Practices and Pitfalls
- Sustainability and Responsibility in the Modern Hospitality Landscape
- Reimagining Restaurants: Creative Concepts and Trends
- Ethical Dilemmas and Moral Compass in Hospitality Management
- Boutique Hotels: A New Wave of Luxury Accommodations
Innovative Hospitality Dissertation Topics
- The Impact of Blockchain Technology in Hotel Operations
- Augmented Reality and Its Application in Hotel Marketing
- Biosecurity Measures in Hospitality Post-Pandemic
- Sensory Marketing and Its Role in Guest Satisfaction
- Sustainable Practices in Hotel Interior Design
- Robotics and Automation in the Hospitality Industry
- Micro-Moments in Guest Decision-Making: A Mobile-First Approach
- Virtual Reality-Based Tourism Experiences
- Waste Reduction Strategies in Hotel Operations
- The Role of Emotional Intelligence in Hotel Leadership
Unique Hospitality Research Paper Topics
- The Impact of Feng Shui in Hotel Design and Guest Satisfaction
- The Use of Scent Marketing in Enhancing the Guest Experience
- The Role of Astronomy Tourism in Dark Sky Destinations
- Hospitality for Space Travel: Preparing for a New Frontier
- The Influence of Animal-Assisted Therapy in Hotel Stays
- The Revival of Historic Hotels: Challenges and Success Stories
- Gaming and Virtual Reality Integration in Hotel Entertainment
- Culinary Tourism and Edible Landscapes in Restaurants
- The Art of Mixology: Craft Cocktails in Modern Bars
- Hospitality as a Platform: Cross-Industry Collaborations in Guest Services
Hospitality Management Research Topics in the Philippines
- The Impact of Ecotourism on Philippine Local Economies
- Local Food Sourcing and Sustainability in Filipino Restaurants
- Community-Based Tourism Initiatives in the Philippines
- Promoting Filipino Hospitality and Cuisine through Social Media
- Adapting to the ‘New Normal’: Challenges and Opportunities in Philippine Hospitality
- Cultural Festivals and Their Role in Philippine Tourism
- Boutique Hotels and Their Contribution to Philippine Tourism
- Sustainable Practices in the Philippine Hotel Industry
- Tourism and Indigenous Communities: Social and Economic Impacts
- COVID-19 and Its Effects on Philippine Hospitality: Lessons Learned
- Tourism in the Philippines: Addressing Overcrowding and Overtourism
Challenges Face By Students During Hospitality Management Research
Here are some challenges that are faced by students during hospitality Management research:
- Complexity of the Industry: The multifaceted nature of the hospitality industry demands an in-depth understanding of various sectors, making it challenging to focus on a specific research area.
- Data Collection: Gathering reliable and relevant data can be a hurdle, as it often requires cooperation from industry partners or access to real-time customer data.
- Changing Trends: Hospitality is constantly evolving with emerging trends and technologies. Students must keep up with these changes to ensure their research remains current.
- Cultural Diversity: The global nature of the industry means that students may encounter challenges when conducting research in culturally diverse settings, from language barriers to understanding local customs.
- Ethical Considerations: Studying the hospitality industry may involve complex ethical dilemmas, such as privacy concerns or the impact of research on businesses and employees.
- Resource Constraints: Access to resources for research, such as funding, relevant literature, and technology, can be limited, especially for students with tight budgets.
- Time Management: Balancing coursework, internships, and research can be demanding. Students often struggle with time management to meet deadlines and make progress in their research endeavors.
Hospitality Management Research is like the secret ingredient that makes hotels and restaurants better. It’s all about creating enjoyable experiences for guests, ensuring businesses run smoothly, and even being kind to our planet. As we’ve explored a wide range of research topics, it’s clear that this field is ever-evolving and holds countless opportunities for students and professionals alike.
By understanding the importance of research in enhancing guest satisfaction, improving business operations, and promoting sustainability, we can appreciate the immense impact it has on the hospitality industry. So, whether you’re a student or a business owner, keep exploring, innovating, and embracing the world of hospitality management research to ensure a brighter and more delightful future for all.
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News Releases Category | March 24, 2024
Hilton Honored for Third Consecutive Year as Top Hospitality Company to Work For in the Philippines
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MANILA, Philippines – Leading global hospitality company Hilton (NYSE: HLT) has been recognized once again as one of the best workplaces in the Philippines, by global research and consulting firm Great Place to Work®. Placed #3 in the medium-sized organization category, this also marks the third consecutive year that Hilton was ranked as the top hospitality company to work for in the list.
The recognition, a result of Great Place to Work®’s annual workforce study in the country, evaluates metrics such as trust, the provision of opportunities for all employees to reach their full potential, as well as all employees’ daily experience of the company’s values.
“Nurturing an environment that empowers our team members across all backgrounds and roles to thrive both personally and professionally has always been a key priority at Hilton. Receiving this accolade for the third year running underscores our unwavering commitment to fostering a great workplace culture anchored on inclusion, wellness, growth and purpose. Our team members are the secret to our success, and we will continue to be committed to empower them to bring their best selves to work,” said Alexandra Murray, vice president and regional head, South East Asia, Hilton.
To help team members realize the myriad of growth opportunities at Hilton and enable a best-in-class employee experience, Hilton’s initiatives include:
- Thrive@Hilton , the company’s industry-leading program and employer proposition that provides meaningful opportunities for growth and personal development.
- Care for All , a new best-in-class mental wellness and caregiving initiative that provides the tools and resources for team members to care for themselves, as well as those closest to them.
- Hilton SEA Management Trainee program , which seeks to attract, retain and nurture young talents across Hilton’s hotels in South East Asia, serving as a pipeline for the next generation of leaders in hospitality to grow and hone their leadership capabilities.
- Women In Leadership (WIL) initiative , a newly launched effort to help women leaders across South East Asia grow in both professional and personal capacities, through various learning and development programs such as workshops, eLearning, as well as mentoring and networking sessions.
- Lead@Hilton , an industry-leading platform that offers a suite of learning resources on management and leadership, including virtual development programs created in partnership with Harvard.
- Careers@Hilton , to provide guidance and highlight opportunities for young people in the hospitality industry through annual awareness campaigns.
- Go Hilton , the company’s renowned team member travel program which offers discounted travel benefits.
- GoFlexi! , a new flexible work initiative in South East Asia launched in response to the evolving nature of work and the diverse needs of team members to provide an accommodating work environment that values wellness, while enhancing employee engagement and overall productivity.
Beyond various initiatives for team members, Hilton also contributes to the growth of the hospitality industry in the Philippines. To build the next generation of hospitality leaders, Hilton properties in the Philippines have partnered with Punlaan School to offer scholarships and training programs for underprivileged young women passionate about growing a career in hospitality, while equipping them with life skills.
To determine the Philippine's Best Workplaces™️ 2024 List, Great Place To Work®️ analyzed confidential survey feedback from over 450,000 employees across different industries in the country through the Culture Management platform Emprising®️ and the Trust Index Survey™️.
For more information about joining the Hilton team, visit jobs.hilton.com .
Media Contact
About hilton.
Hilton is a leading global hospitality company with a portfolio of 22 world-class brands comprising more than 7,500 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 180 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app , guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook , Twitter , LinkedIn , Instagram and YouTube .
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Allan B. de Guzman is a Full Professor at the Graduate School and College of Tourism and Hospitality Management, University of Santo Tomas, Manila, The Philippines. He handles research and management courses at both graduate and undergraduate levels in the same university. He is the recipient of the 2011 Metrobank Foundation Outstanding Teacher in Higher Education, the 2014 Australian Awards ...
Abstract. The study aims to scrutinize the competitiveness and sustainability of the hotel industry in. Pampanga, Philippines. Its primary objectives include 1) assessing the competitive intensity ...
Auckland University of Technology, New Zealand, and Coral Triangle Conservancy, Philippines. [email protected]. Abstract. Tourism plays a significant role in the Philippines' socio -economic ...
Many countries in the region rely heavily on tourism; for example, in the Philippines, it accounted for 12.7% of GDP in 2019 and employed 14% of the workforce, or 5.7 million people.
Building a research culture is increasingly becoming a priority among tourism and hospitality management departments in Philippine universities and colleges. Research programs are designed to address the pertinent issues and challenges faced by the industry, demonstrating the evolving nature of local institutions from being providers of ...
The trans-disciplinary and pragmatic research approaches applied by the contributors revealed findings that add to the current understanding of tourism management issues in the Philippines, including tourism policy implementation, stakeholder collaboration, and the need for competent workforce and training. 1.1 Tourism Policy Implementation
'Hospitality management' studies comprises the fifth research theme which also covers 12.5% (n = 13) of the reviewed papers. Primarily framed within the formal hospitality sector, these papers analysed issues pertaining to human resource management, service quality, and hotel operation issues such as the use of technology, climate change ...
The 'critical turn' in tourism studies called for the decolonisation of tourism and hospitality research. In this paper, I explore and challenge the state of tourism and hospitality research in the Philippines, by analysing the works of Filipino tourism and hospitality academics. Through a systematic quantitative literature review, I ...
The authors thank the Philippine Department of Tourism (https://tourism.gov.ph), Asian Institute of Management - Dr. Andrew L. Tan Center for Tourism (https://aim.edu) and Guide to the Philippines (https://guidetothephilippines.ph) for providing the survey report and data on The Evolving Landscape of Domestic Travel in the Philippines. Citation
Tourism & Hospitality Management. AY 2023-2024. Innovation practices, brand equity and critical success factor among casual dining restaurant business in CALABARZON region. Author: Dr. Mary Angelica Y. Marasigan. Publication: International Journal of Research Studies in Management, Volume 11, No. 14, December 2023.
It tackled the issues encountered by the hotel industry and proposed a tourism and hospitality development plan. A quantitative method utilizing descriptive method was used in gathering needed data through survey questionnaire and qualitative approach stressed on the structured interview and focus group discussions.
This type of research is descriptive quantitative research. Data collection techniques used are the method of observation, documentation techniques and questionnaires. The results showed that of 17 Hotels / Pensions / Villas in Palopo City, South Sulawesi Province, the room occupancy rate was on average 27%. Promotion fee is Rp. 17,368, - per room.
In this paper, I explore and challenge the state of tourism and hospitality research in the Philippines, by analysing the works of Filipino tourism and hospitality academics.
Abstract. Hospitality is one of the most significant components of the tourism industry. Graduates of hospitality management in the twenty-first century are facing an increasingly competitive and unstable employment market; thus, it is critical that they should be equipped with skills that enable them to maximize their full potential.
LPU-Laguna Journal of International Tourism and Hospitality Management Vol. 3, No. 1 September 2015. Research Design. The researchers used descriptive method of research with correlational approach. A descriptive study is one in which information is collected without changing the environment (i.e., nothing is manipulated). Descriptive studies
The contemporary Coronavirus pandemic (Covid-19) has led the world to a severe socio-economic crisis and psychological distress. It has distressed the economy, but the services sector, especially the hospitality industry, is seriously affected by it. This study investigates how this virus influences organizational confidence, job satisfaction, and increases employees' sense of insecurity and ...
Journal of Tourism and Hospitality Research, Vol. 14, No. 1, 2017 _____ 1 ISSN 2094-1358 Teaching Performance of Hospitality and Tourism Management Faculty among selected Universities in ... Hotel Services, College of International Tourism and Hospitality Management, Lyceum of the Philippines University, Batangas City, Philippines
A phenomenological study was used to examine the lived experiences of the tourism and hospitality management students on international placement. An in-depth interview was conducted as the primary source of data collection. The data were coded and analyzed according to the research questions.
PDF | On Jun 30, 2019, Simplicio R. Espellita Jr and others published Employable Skills for Hospitality Graduates as Perceived Among Hotel Supervisors in Cebu City | Find, read and cite all the ...
This study was intended to conduct a tracer study of BS Hospitality Management graduates of Pangasinan State University, Lingayen Campus for S.Y. 2015-2019. ... to further enhance the curriculum by creating an activity that would boost the collaborative and relating skills among Research Papers. ... [10]. The Philippines has daily minimum wage ...
Great Hospitality Industry Research Topics. Consumer Preferences in Sustainable Accommodations. Technology's Role in Personalizing Guest Experiences. Crisis Management in the Post-COVID-19 Hospitality Sector. Food Safety and Public Health in Restaurants. Diversity and Inclusion in the Hospitality Workforce.
In this study, the variables having impact on the student motivation have been analyzed based on the articles, conference papers, master's theses and doctoral dissertations published in the years ...
MANILA, Philippines - Leading global hospitality company Hilton (NYSE: HLT) has been recognized once again as one of the best workplaces in the Philippines, by global research and consulting firm Great Place to Work®. Placed #3 in the medium-sized organization category, this also marks the third consecutive year that Hilton was ranked as the top hospitality company to work for in the list.
Tourism and hospitality is a fast growing industry today world over and it incorporate above fifteen related businesses which include lodging, transportation, food service and tour operators (De ...