Book cover

  • Operations Research

A Model-Based Approach

  • © 2010
  • H. A. Eiselt 0 ,
  • Carl-Louis Sandblom 1

Faculty of Business Administration, University of New Brunswick, Fredericton, Canada

You can also search for this author in PubMed   Google Scholar

Dept. Industrial Engineering, Dalhousie University, Halifax, Canada

  • Covers the standard operations research techniques
  • Presents an approach to operations research that is heavily based on modeling and makes extensive use of sensitivity analyses
  • Emphasis is on getting insight into problems, rather than computing solutions

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Table of contents (13 chapters)

Front matter, introduction to operations research.

  • H. A. Eiselt, C. -L. Sandblom

Linear Programming

Multiobjective programming, integer programming, network models, location models, project networks, machine scheduling, decision analysis, inventory models, stochastic processes and markov chains, waiting line models, back matter.

  • Industrial Engineering
  • Management Science
  • Optimization
  • Quantitative Methods
  • organization
  • Engineering Economics

About this book

From the reviews:

“This course resource by Eiselt … is an introduction to operations research at the undergraduate level. The book introduces a wide variety of deterministic and stochastic operations research models, including linear and integer programming, network flows, facility location problems, machine scheduling problems, inventory models, queuing models, and discrete event simulation models. … Summing Up: Recommended. Business and industrial engineering collections serving upper-division undergraduates.” (B. Borchers, Choice, Vol. 48 (3), November, 2010)

“The book gives an overview of the operations research models applied in many practical problems. … The book is a great contribution to the OR models’ application and can be a significant help to the decision makers.”­­­ (Kristina Šorić, Zentralblatt MATH, Vol. 1198, 2010)

Authors and Affiliations

H. A. Eiselt

Carl-Louis Sandblom

Bibliographic Information

Book Title : Operations Research

Book Subtitle : A Model-Based Approach

Authors : H. A. Eiselt, Carl-Louis Sandblom

DOI : https://doi.org/10.1007/978-3-642-10326-1

Publisher : Springer Berlin, Heidelberg

eBook Packages : Business and Economics , Business and Management (R0)

Copyright Information : Springer-Verlag Berlin Heidelberg 2010

eBook ISBN : 978-3-642-10326-1 Published: 17 May 2010

Edition Number : 1

Number of Pages : XII, 448

Number of Illustrations : 162 b/w illustrations

Topics : Operations Research/Decision Theory , Optimization , Engineering, general , Operations Research, Management Science , Engineering Economics, Organization, Logistics, Marketing

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ESSENTIALS OF OPERATIONS RESEARCH

Profile image of Dalgobind Mahto

The term Operations Research (OR) describes the discipline that is focused on the application of information technology for informed decision-making. In other words, OR represents the study of optimal resource allocation. The goal of OR is to provide rational bases for decision making by seeking to understand and structure complex situations, and to utilize this understanding to predict system behavior and improve system performance

Related Papers

RAM BILAS MISRA

Operations research is an interdisciplinary branch of applied mathematics that uses advanced analytical methods: mathematical modeling, statistical analysis, and mathematical optimization to arrive at optimal or near-optimal solutions to complex decision-making problems. It is often concerned to determine the maximum (of profit, performance, or yield) or minimum (of loss, risk, or cost) of some real-world problems. Work in operations research and management science may be characterized as one of three categories: (i) Fundamental or foundational work takes place in three mathematical disciplines: Probability, Optimization, and Dynamical systems theory. (ii) Modeling work is concerned with the construction of models, analyzing them mathematically, implementing them on computers, solving them using software tools, and assessing their effectiveness with data. This work is instrumental, and driven mainly by statistics and econometrics. (iii) Application work in O.R., like other engineering and economics disciplines, uses models to make a practical impact on real-world problems.

research paper on operations research pdf

Dalgobind Mahto

Norwin Paulo Natividad

Operations Research tools are not from any one discipline. Operations Research takes tools from different discipline such as mathematics, statistics, economics, psychology, engineering etc. and combines these tools to make a new set of knowledge for decision making. Today, O.R. became a professional discipline which deals with the application of scientific methods for making decision, and especially to the allocation of scarce resources. The main purpose of O.R. is to provide a rational basis for decisions making in the absence of complete information, because the systems composed of human, machine, and procedures may do not have complete information. The OR starts when mathematical and quantitative techniques are used to substantiate the decision being taken. The main activity of a manager is the decision making. Operations Research can also be treated as science in the sense it describing, understanding and predicting the systems behavior, especially man-machine system. Thus O.R. specialists are involved in three classical aspect of science, they are as follows: a.

francis amaeshi

AGBO MELLETUS

arXiv (Cornell University)

IJRES Journal

Organizational systems, as well as specific integration of social and technical systems are extremely important for the development of human society. The most part, the problems of managing these systems are reduced to operations research - a generic term for activities that define the processes involved in the functions of organizational systems, and hence the term operations research. Field of study operations research as a scientific discipline, the organizational processes and activities that are being carried out and an important determinant of the intention to find the best decisions in managing the operations undertaken to achieve the set goals of the system. The generality of operations research is reflected in the fact that apply to all types of organizational systems - commercial, industrial, agricultural, military, medical, educational, government, and the like. Users of operations research decision makers - managers, whose task is to efficiently and effectively manage organizational systems. In this paper we consider operational research and conceptual foundations that enable its effective use in solving the problem of organizational systems.

Operations Research Methodolo

International conference KNOWLEDGE-BASED ORGANIZATION

Alexandru Hampu

Operations research(OR), also called decision optimization science, is the one that provides mathematical models meant to lead to finding the optimal variant in an economic, military, social, political, etc. type of activity. These are methods with a major potential, highlighted since the emergence of the models used in World War II actions and later in various other fields, especially in western countries. This paper aims to highlight the benefits of using OR techniques over time and especially to highlight its applicability. In this paper we summarize the presentation of the evolution and contributions of Operational Research in various fields until the ‘60s, a future paper will deal with the time frame 1960-2020.

European Journal of Operational Research

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  • v.44(4); Oct-Dec 2019

Operational Research in Health-care Settings

Rajesh kunwar.

Department of Community Medicine, TS Misra Medical College, Department of Community Medicine, Prasad Institute of Medical Sciences, Lucknow, Uttar Pradesh, India

V. K. Srivastava

Origin of the term operational research (OR), also known as operations research, can be traced back to World War II when a number of researches carried out during military operations helped British Forces produce better results with lesser expenditure of ammunition. The world soon realised the potential of this kind of research and many disciplines especially management sciences, started applying its principles to achieve better returns on their investments.

Following World War II in 1948, the World Health Organization (WHO) came into existence with research as one of its core functions. It emphasized the need of identifying health-related issues needing research and thereby generation, dissemination, and utilization of the newly acquired knowledge for health promotion.[ 1 ] In 1978, Alma Ata Declaration acknowledged that primary health care was well known globally but, at the same time, also noted that modalities of its implementation were likely be different in different countries depending on their socioeconomic conditions, availability of resources, development of technology, and motivation of the community. A number of issues were yet to be resolved and researched before primary health care was operationalized under local conditions.[ 2 ]

T HE D EFINITION

The kind of research that Alma Ata Declaration recommended for improvement of health-care delivery is essentially OR. Described as “the science of better,” it helps in identifying the alternative service delivery strategy which not only overcomes the problems that limit the program quality, efficiency, and effectiveness but also yields the best outcome.[ 3 ] In its report on “The Third Ten Years of the WHO,” WHO has highlighted the usefulness of OR in improvement of health-care delivery in terms of its efficiency, effectiveness, and wider coverage by testing alternative approaches even in countries with limited national resources.[ 4 ]

OR has been variously defined. Dictionary of Epidemiology defined it as a systematic study of the working of a system with the aim of improvement.[ 5 ] From a health program perspective, OR is defined as the search for strategies and interventions that enhance the quality and effectiveness of the program.[ 6 ] A global meeting held in Geneva in April 2008 to develop the framework of OR, defined the scope of OR in context to public health as “ Any research producing practically usable knowledge (evidence, finding, information, etc.) which can improve program implementation (e.g., effectiveness, efficiency, quality, access, scale up, sustainability) regardless of the type of research (design, methodology, approach), falls within the boundaries of OR .”[ 7 ]

OR, however, is different from clinical or epidemiological research. It addresses a specific problem within a specific program. It examines a system, for example, health-care delivery system, and experiments in the environment specific to the program with alternative strategies to find the most suitable one and has an objective of improvement in the system. On the other hand, clinical or epidemiological research studies individuals and groups of individuals in search of new knowledge. In addition, ethical issues, which form an integral part of all clinical and epidemiological research, have their role poorly defined in OR, more so if it is based on secondary data.

The keyword in all the definitions is improvement, which is to be brought about by means of research in the operation of an ongoing program. Its characteristics include:

  • It focuses on a specific problem in an ongoing programme
  • It involves research into the problem using principles of epidemiology
  • It tests more than one possible solution and provides rational basis, in the absence of complete information, for the best alternative to improve program efficiency
  • It requires close interaction between program managers and researchers
  • It succeeds only if the research is conducted in the existing environment and study results are implemented in true letter and spirit.

T HE P ROCESS

In health-care settings, an ongoing health program often fails to achieve its expected objective and the program managers are faced with problems factors responsible for which are not apparent. This is the stage where process of OR is initiated. In a standard OR process, planning begins with organization of a research team, which should have a mix of people with different backgrounds such as epidemiology, biostatistics, health managements, etc., The program managers may not be able to carry out the research themselves because of their work responsibility and in all probability, their biased views. However, they need to have a working relationship with the research team to ensure smooth conduct of the research and ownership of the result by all parties.

According to Fisher et al ., OR is a continuous process of problem identification, selection of a suitable strategy/intervention, experimentation of the selected strategy/intervention, dissemination of the findings, and utilization of the information so derived.[ 8 ] However, it may not always be possible to follow a step by step approach in OR since it is carried out in the existing environment, and many of the activities may be taking place simultaneously. The process involves the following steps [ Figure 1 ].

An external file that holds a picture, illustration, etc.
Object name is IJCM-44-295-g001.jpg

Process of operational research

Identifying problems

Like any other research, it is essential to have a research question as to the first and foremost step for beginning the process of OR. Discussion with program managers and staff, review of project reports and local documentation, discussion with experts in the field and literature search gives an insight into why the problem is occurring and what are possible solutions; and help in the identification of the research question. OR methods are useful for the systematic identification of problems and the search for potential solutions. Structured approaches to identifying options, such as the strategic choice approach or systematic creativity approaches have great potential for use in low-resource settings.[ 9 ]

Choosing interventions

Choosing appropriate interventions is clearly a crucial step. Effectiveness, safety, cost, and equity should all be considered, and researchers should be familiar with standard textbook methods for assessing these. Finding the best combinations and delivery methods is a major research exercise in its own right. Modeling different intervention strategies before rollout is now ubiquitous in many industries but is less common in healthcare.[ 10 ] Modeling work has been done on ways to reduce maternal mortality and in cervical cancer screening in low-resource settings.[ 11 ]

An appropriate intervention design, depending on available time and resources, should have a written protocol spelling out details of steps to be taken during implementation. Only valid and reliable instruments – be it quantitative or qualitative study-should be used; and wherever possible, a pilot study be carried out to further refine the conduct of the intervention. The contribution that OR and management science can make to design and delivery is not restricted to high technology. Oral rehydration therapy is a “low-tech–low-cost–high-impact” innovation, in which OR was used to explore ways it could be administered using readily available ingredients by laypeople, with an escalation pathway to treatment by health-care professionals when necessary.[ 12 ]

Small-scale projects generally need considerable modifications to work on a larger scale. Classic OR techniques such as simulation modeling can be used in locating services, managing the supply chain, and developing the health-care workforce.

Integrating into health systems

After analysis of the result, the information gathered should be disseminated to stakeholders and decision-makers. The modalities of information utilization should have been predecided and included in the research proposal. Successes in global health programs often result from synergistic interactions between individual, community and national actors rather than from any single “magic bullet.” A greater focus is needed on how interventions should be used in a complex behavioral environment, to better capture the dynamics of social networks, and to understand how complex systems can adapt positively to change. This is a task where OR and management science tools can be useful, as demonstrated by systems analysis of programs for cervical cancer prevention[ 13 ] or agent simulation modeling of spread of HIV in villages.[ 14 ]

E VALUATION

One of the greatest challenges for global health is the measurement and evaluation of performance of projects and programs. The WHO defines evaluation as “ the systematic and objective assessment of an ongoing or completed initiative, its design, implementation, and results. The aim is to determine the relevance and fulfillment of objectives, efficiency, effectiveness, impact, and sustainability .”[ 15 ] It may or may not lead to improvement.

Accelerated Child Survival and Development (ACSD) program, an initiative of UNICEF, was implemented in eleven West African countries from 2001 to 2005 with an objective of reducing mortality among under-fives by at least 25% by the end of 2006. Retrospective evaluation of the program was carried out in Benin, Ghana, and Mali by comparing data of ACSD focus districts with those of remainder districts. It showed that the difference in coverage of preventive interventions in ACSD focus areas before and after program implementation was not significant in Benin and Mali. This probably resulted in failure of ACSD program to accelerate survival of under-fives in-focus areas of Benin and Mali as compared to comparison areas. The inputs obtained from the evaluation of the program if translated into policy or national program would have delivered the desired result of ACSD program implementation.[ 16 ] Evaluation, thus, is fundamental to good management and is an essential part of the process of developing effective public policy. It is a complex enterprise, requiring researchers to balance the rigors of their research strategies with the relevance of their work for managers and policymakers.[ 17 ]

Standard control trial approaches to evaluation are sometimes feasible and appropriate but often a more flexible systems-oriented approach is required, together with modeling to help assess the effectiveness of preventive interventions.[ 18 ] Decision tree modeling can give rapid insights into the operational effectiveness and cost-effectiveness of procedures[ 19 ] and programs.[ 20 ]

O PERATIONAL R ESEARCH IN H EALTH-CARE S ETTINGS : E XAMPLES

The relevance of OR in health-care settings cannot be overemphasized. It has been successfully used all over the world in various health programs such as family planning, HIV, tuberculosis (TB), and malaria control programs to name a few. Its role in causing improvement in various health programs and the development of policies has been acknowledged globally. Sustained OR efforts of several decades helped in developing the Global strategy for control of TB. India and Malawi provide the most successful example of OR in this field.[ 21 ] In India, it was demonstrated by OR that successful implementation of DOTS strategy throughout the country led to reduction in the prevalence of TB, reduction in fatality due to TB and release of hospital beds occupied by TB patients; and thereby a potential gain to the Indian economy.[ 22 ]

For the treatment of TB, about half of TB patients in India rely on the private sector. In spite of it being a notifiable disease, TB notification from private sector has been a challenge. In 2014, Delhi state, by adopting direct “one to one” sensitization of private practitioners by TB notification committee, was able to accelerate notification of TB cases from the private sector.[ 23 ]

In view of the growing burden of multidrug-resistance TB (MDR-TB), an OR was conducted in the setting of Revised National Tuberculosis Programme on patients with presumptive MDR-TB in North and Central Chennai, in 2014 to determine prediagnosis attrition and pre-treatment attrition, and factors associated with it. Prediagnosis and pretreatment attrition were found 11% and 38%, respectively. The study showed that patients with smear-negative TB were less likely to undergo drug susceptibility testing (DST) and more attention was required to be paid to this group for improving DST.[ 24 ]

One of the most successful examples of OR in India is the experimental study carried out in Gadchiroli district of Maharashtra from 1993 to 1998. In their path-breaking field trial, Bang et al . trained village level workers in neonatal care who subsequently made home visits at scheduled intervals and managed premature birth/low birthweight, birth asphyxia, hypothermia, neonatal sepsis, and breastfeeding problems. This led to a significant reduction in neonatal mortality rates in intervention villages.[ 25 ] Encouraged by the success of this field trial, Home-Based Newborn Care has been adopted by many districts in India to combat neonatal mortality.

In leprosy case detection campaign (LCDC), introduced under National Leprosy Eradication Programme of India in 2016, false-positive diagnosis is a major issue. A study carried out in four districts of Bihar found 30% false-positive cases during LCDC. Using “appreciative inquiry” as a tool, Wagh et al . were able to achieve a decline in false-positive diagnosis.[ 26 ]

OR has been successfully used in hospital settings too. In Latin America, unsafe abortions used to be one of the most common causes of high maternal mortality. Billings and Bensons reviewed ten completed OR projects conducted in public sector hospitals of seven Latin American countries. Their findings indicated that sharp curettage replaced by manual vacuum aspiration for conducting abortion reduced the requirement of resources for postabortion care, reduced cost, and length of hospital stay and reduced maternal mortality.[ 27 ]

C ONCLUSION

Following Alma Ata declaration and Millennium Development Goals, all countries of the world have instituted their own National Health Programmes in a bid to improve health of their countrymen. Although health programs are in place, Governments are committed, guidance from the WHO is available, support from NGOs have been garnered, still many countries have not been able to achieve their desired goals. Operational Research is now being used as a key instrument, especially in resource-poor countries, to tap the untapped information. Administrators are using it as a searchlight for discovering what is still in the dark. It is there to stay. It is high time that the scientific community working in health-care settings gets acquainted with the nuances of OR and uses it more often for improving the outcome of health programs and for making them more efficient and effective.

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Computer Science > Computation and Language

Title: realm: reference resolution as language modeling.

Abstract: Reference resolution is an important problem, one that is essential to understand and successfully handle context of different kinds. This context includes both previous turns and context that pertains to non-conversational entities, such as entities on the user's screen or those running in the background. While LLMs have been shown to be extremely powerful for a variety of tasks, their use in reference resolution, particularly for non-conversational entities, remains underutilized. This paper demonstrates how LLMs can be used to create an extremely effective system to resolve references of various types, by showing how reference resolution can be converted into a language modeling problem, despite involving forms of entities like those on screen that are not traditionally conducive to being reduced to a text-only modality. We demonstrate large improvements over an existing system with similar functionality across different types of references, with our smallest model obtaining absolute gains of over 5% for on-screen references. We also benchmark against GPT-3.5 and GPT-4, with our smallest model achieving performance comparable to that of GPT-4, and our larger models substantially outperforming it.

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COMMENTS

  1. (PDF) Operations Research

    Abstract. Operations research (British English: operational research), often shortened to the initialism OR, is a discipline that deals with the development and application of advanced analytical ...

  2. Full article: Operational Research: methods and applications

    1. Introduction Footnote 1. The year 2024 marks the 75 th anniversary of the Journal of the Operational Research Society, formerly known as Operational Research Quarterly.It is the oldest Operational Research (OR) journal worldwide. On this occasion, my colleague Fotios Petropoulos from University of Bath proposed to the editors of the journal to edit an encyclopedic article on the state of ...

  3. PDF Operational Research: Methods and Applications

    Operations research is neither a method nor a technique; it is or is becoming a science and as such is defined by a combination of the phenomena it studies. Ackoff(1956) Abstract Throughout its history, Operational Research has evolved to include a variety of methods, models and al-gorithms that have been applied to a diverse and wide range of ...

  4. PDF Introduction to Operations Research

    9781259872990 ( acid-free paper) Subjects: LCSH: Operations research. Classification: LCC T57.6 .H53 2021 (print) | LCC T57.6 (ebook) | DDC 658.4/032—dc23 ... operations research to the design of production systems, and capital budgeting. He has published widely, and his seminal papers have been selected for republication in books ...

  5. PDF Scope, Opportunity and Challenges in Operations Research

    In this paper, the issues specified above will be investigated methodically and the challenges of the new time and also the new abilities required to adapt to those will be talked about in Operations Research. Keywords: Scope, Opportunity, Challenges, Operations Research, Supply Chain Management, techniques,

  6. PDF Applications of Operational Research in Business and Industries

    volume comprises thirty-two accepted papers, providing a comprehensive overview of the current research and future scope in OR models and applications. The volume covers wide applications from the business and industry domains, including medical, engineering, and management. Broadly, the papers are based

  7. Operations Research : Topics, Impact, and Trends from 1952-2019

    Abstract. This paper is a retrospective look at 68 years of publication output of Operations Research, revealing changes in its publications, its authors, and their impact over time and how these changes might affect researchers and practitioners in the present. A total of 5,440 journal articles from its inception in 1952 to 2019 are used.

  8. PDF Operations Research

    1. Introduction to Operations Research 1 1.1 The Nature and History of Operations Research 1 1.2 The Main Elements of Operations Research 4 1.3 The Modeling Process 9 2. Linear Programming 13 2.1 Introduction to Linear Programming 13 2.2 Applications of Linear Programming 18 2.2.1 Production Planning 18 2.2.2 Diet Problems 20

  9. Evolution of Operations Management Research: from Managing Flows to

    This forum study examines the past and the future of Operations Management (OM) research. First, we investigate the evolution of OM research from 1997 to 2018 by using machine learning tools to analyze all OM papers published in five journals (JOM, MS, M&SOM, POM, and OR), and find that the number of information/financial flow-focused OM research papers has increased steadily over the years.

  10. A Review of Case Study Method in Operations Management Research

    This article reviews the case study research in the operations management field. In this regard, the paper's key objective is to represent a general framework to design, develop, and conduct case study research for a future operations management research by critically reviewing relevant literature and offering insights into the use of case method in particular settings.

  11. Operations Research Perspectives

    Operations Research Perspectives operates a rigorous single blind review process, with all accepted papers having at least 2 quality referee reports from prominent researchers in the field. Benefits to authors. Operations Research Perspectives is an open access journal. The journal and the editorial workflow have been fine-tuned in order to ...

  12. PDF Introduction to Operations Research

    Operations Research (OR) is the study of mathematical models for complex organizational systems. Optimization is a branch of OR which uses mathematical techniques such as linear and nonlinear programming to derive values for system variables that will optimize performance. Introduction to Operations Research - p.5

  13. [PDF] Operations Research in Healthcare: a survey

    This paper surveys several applications of Operations Research in the domain of Healthcare and highlights current research activities, focusing on a variety of optimisation problems as well as solution techniques used for solving the Optimisation problems. Optimisation problems in Healthcare have received considerable attention for more than three decades. More recently, however, with ...

  14. (PDF) ESSENTIALS OF OPERATIONS RESEARCH

    Download Free PDF. View PDF. ESSENTIALS OF OPERATIONS RESEARCH Chapter 1: Introduction to Operations Research The term Operations Research (OR) describes the discipline that is focused on the application of information technology for informed decision-making. In other words, OR represents the study of optimal resource allocation.

  15. Operational Research in Health-care Settings

    Origin of the term operational research (OR), also known as operations research, can be traced back to World War II when a number of researches carried out during military operations helped British Forces produce better results with lesser expenditure of ammunition. ... Revised Selected Papers 2009. :5269, 33-5. [Google Scholar] 15. World ...

  16. PDF Journal of Operations Management

    Editor of Journal of Operations Management 1994‐2001. Pioneer and key contributor to case and field research in Operations Management (JOM 1989, 1993, 1998) Worked with numerous companies, research organizations, and non‐profits. Author of five textbooks: Operations Management for MBAs, Quantitative Business Modeling, Project Management: A ...

  17. An Analysis of the Effect of Operations Management Practices on

    Our research highlights the importance of Operations Management for Italian SMEs operating in the manufacturing sector: OM practices are relevant indicators of these firms' performance. Model II points out the value of this positive association - to be carefully taken into account by management, in order to implement best practices that can ...

  18. (PDF) Applications of Operations Research in Human Resource Management

    Applications of Operations Research in Hu man. Resource Management. Vanya Aggarwal, Sai. Vatsa Illa, Anushka Shukla, Jai Gajjar, Manesvi Rautela5. Abstract: Operational HR encompasses the highly ...

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    systematic tools in operations research it has been shown that graph theoretic variety of operations research. This paper is designed to benefit the students of computer science to gain depth knowledge operations research. 5. References 1. Apple JM. Plant layout and materials Handling 2nd Ronald press New York, 1963. 2. Bondy JA, Murty USR.

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    1.6 Applications of Operations Research 1.7 Limitations of Operations Research 1.8 Summary 1.9 Key Terms 1.10 Self Assessment Questions 1.11 Further References Objectives After Studying this lesson, you should be able to: Understand the meaning, purpose, and tools of Operations Research Describe the history of Operations Research

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