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Hilton Grand Vacations Timeshare Presentation Review [What To Expect]

Jessica Merritt

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About Hilton Grand Vacations

Booking the hgv presentation, what we got from our hgv meeting, checking in, group presentation, sales presentation, meeting the closer, taking notes, dodging manipulation, save money, spend points, consumer freedom, checking out, how many people actually sign up for hgv, should you attend an hgv timeshare meeting, final thoughts.

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I attended a Hilton Grand Vacations (HGV) “ownership” presentation in Las Vegas in May 2023. As a travel and finance nerd, it was honestly pretty fun, and I found it more fascinating than the awkward, high-pressure sales meeting I was expecting.

Spoiler alert: I did not walk away from the HGV experience as a “vacation owner,” but did leave with some pretty nice perks.

You might not consider a timeshare meeting fun entertainment, but I ate it up and will do it again as soon as Hilton extends another invitation. That is, if they allow me back after I irritated their sales manager.

Let’s review my HGV presentation experience and what I learned from the meeting.

HGV is a “vacation ownership program” that uses a points system. “Owners” purchase a set number of available points to use each year. You can book stays at qualifying HGV properties worldwide for varying point values . If you don’t use all of your points in a particular year, you can float them to the following year for a fee.

HGV probably won’t correct you if you call it a “timeshare,” but it’s technically “vacation ownership” because, unlike a traditional timeshare, you’re not stuck with a pre-determined week at the same property year after year. I was impressed by HGV’s flexibility, and I felt we could quickly learn how to manage the HGV points system as we’ve done with other points programs.

But I had major issues with financial transparency at the meeting. Bottom line: I value my flexibility as a consumer too much to commit my family’s travel dollars to Hilton forever.

I got on the phone with Hilton in April 2022 to book a stay at Casa Marina Key West using a Hilton free night reward and points I earned with my Hilton Honors American Express Surpass ® Card . Before the agent let me go, they asked if I’d stay on the line to earn 5,000 Hilton Honors points after I listened to a 10-minute sales pitch for Hilton Grand Vacations. 

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I figured another 10 minutes after I was already on the phone was worth the points, so I listened to the pitch. I agreed to book a $169 package for a 4-day, 3-night stay at an HGV resort in Las Vegas with a $200 Spend A Night On Us certificate after we attended the meeting. Some of the other options I had were Orlando and New York City, but my on-the-spot choice was Las Vegas since it was on my husband’s wish list, and I thought it might be a nice getaway for us without the kids.

I could book the stay immediately, but we didn’t have the opportunity to make the trip until well into this year. I booked dates outside the allowed year from my package purchase, but they said it was okay since I made the booking before it expired.

HGV initially placed us at the Tropicana Las Vegas , which I wasn’t pleased about. I think we would have enjoyed the Tropicana, but value-wise, I was insulted and about ready to call the whole thing off. A weekday stay like ours costs $49 to $69 per night plus taxes and fees. For 3 nights at roughly $60 per night, I’d only save about $10 before taxes and fees — and still give up about 2 hours of my vacation to listen to a sales pitch.

According to the Details of Participation , our accommodations should have been valued at $175 to $500 per night, and the Tropicana was nowhere near that .

When I called about my options, I was offered the Trump International Hotel Las Vegas, a Hilton Grand Vacations Club and Hilton Grand Vacations Club on the Las Vegas Strip . Still, I had my sights on the Hilton Grand Vacations Club Elara , which has nightly weekday rates closer to $200 per night and seemed like a much better fit than other options. 

It took a few calls before I got a room at Elara — only after I paid a $19.99 booking change fee and a $75 per night upgrade . Not ideal for what was supposed to be a super-cheap stay, but Elara was fantastic and absolutely worth the upgrade.

HGV booked us for a meeting at 12:30 p.m. the day after we arrived at the HGVC on the Strip. It was far enough from Elara that we needed to catch an Uber to get to the meeting, though it would have been even further from the Tropicana.

There are some stipulations to booking and attending an HGV presentation :

• You have to attend the presentation, or you’ll have to pay the full nightly rate plus taxes and fees.
• You must meet (unspecified) income requirements.
• You can’t have more than 1 sales presentation package open at a time, meaning you can’t book 2 vacations.
• You can’t attend if you’ve participated in an HGV sales presentation within the last 12 months.
• If you’re married, your spouse must attend the presentation.
• You have to pay a change fee of $19.95 for any reservation changes up to 15 days before arrival, and fees go up if you make any changes closer than that.

You can read the full Details of Participation to see more about what’s required of you if you book an HGV presentation meeting.

Although it’s not on the website’s fine print, I was told over the phone not to arrive at the meeting intoxicated, or we’d be turned away and have to pay the full rate for our hotel stay — I’m guessing this reminder is particular to Las Vegas presentations.

HGV calls the timeshare packages a “vacation package,” but you’ll need to cover transportation, food, and other costs.

The perks of attending an HGV meeting are pretty nice. In return for our time and attention, we got: 

• 5,000 Hilton Honors points
• 3-night stay at an HGV property
• $200 Spend A Night On Us certificate good for 6 months
• Snacks and drinks

Although I locked in my package when I paid, these packages change constantly, so you might do better or worse than I did. The offer you can book for Las Vegas today is $249 for 3 nights plus 15,000 Hilton Honors points, so you’d get far less for your effort than I did — I recommend waiting until the deals are better or negotiating for more over the phone if you’re interested.

The hotel stay is the most valuable perk of attending an HGV meeting. All in, I paid about $400 for 3 nights at Elara , which would have cost me easily in the neighborhood of $800 to $1,000, including taxes and fees. I’ll take advantage of the $200 Spend A Night On Us certificate soon, so that exact value remains to be seen.

The rough math on our perks value is about $600 for 2 hours of our time , which was worth it for me.

You don’t have to pay a resort fee while on a timeshare presentation stay. We had a $0 bill at checkout!

Attending the HGV Sales Presentation

Before we walked into the presentation, I reminded myself that no one could force me to sign up for anything I didn’t want. I didn’t want to make the mistake of assuming I was immune to expert sales tactics. It was my first timeshare meeting, but the salespeople do this all day, every day. There’s a reason you get a lot of perks for attending the presentation — the sales tactics work often enough to make it worth it.

We arrived via Uber, and the valet station directed us to the sales door once he confirmed we were there for a sales presentation. We walked into a busy room with a reception desk.

The reception desk gave me a key card on a lanyard and directed us to a kiosk to check-in. The kiosk took my photo and asked us about our travel, including our dream destinations and future plans.

After we finished up at the kiosk, we were told to head into the cafe and wait for an attendant to call our names. 

The cafe was full of other attendees, and we had our pick of free snacks and drinks. The food was mostly packaged snacks, including cookies and chips, and the drinks were coffee, tea, juice, and water. I’d promised my husband snacks at the meeting, so he loaded up!

It wasn’t long before we were directed to a group presentation room with about a dozen other couples and families. 

In the group presentation, we had a group survey of dream travel destinations, then watched a video presentation mainly featuring Hilton properties, including Hilton Waikoloa Village and locations in the Maldives. The salesperson showed us personal vacation photos from his family’s numerous stays worldwide with HGV. 

It was mainly hype to get us excited about the possibilities of travel with HGV, and there was some light math about how much we could get for our points if we bought in — but I don’t think we saw any prices then. They also joked that many of us came into the meeting vowing never to sign up but asked us to keep an open mind as we were invited as loyal Hilton customers.

The group presentation lasted about 20 minutes. At the end, our personal salesperson came to collect us and brought us back to her desk.

Children can come to HGV sales presentations. Some locations have supervised kids’ activities so they can play separately, but other locations encourage guests to bring their kids to the meeting.

At the desk, the sales presentation started with no pressure as our salesperson built a rapport, and we genuinely enjoyed talking to her. She explained more about the travel possibilities we’d have as HGV “owners,” reviewed the concept of HGV points, and talked with us about our travel habits and goals.

This was all inoffensive, though I got the impression we didn’t fit well into the sales box because we travel impulsively and often use points to book hotel stays. HGV wants to predict how much cash (not points) you spend on travel each year so the salesperson can present an appropriate HGV points package. 

Because we rarely spend real dollars on hotel stays, it was tough to do the math. And our travel habits have changed a lot lately, so we honestly couldn’t tell her what we expect over the next several years regarding cash spent on average nights in a hotel room.

Points travelers, don’t think you’ll get out of the meeting once you tell them you don’t often spend cash on hotels . The closer who came to support our salesperson suggested how we could earn Hilton Honors points and still benefit from them as HGV “owners.” Spoiler: my response to this ill-advised solution helped get us ushered quickly out of the meeting. More on that later.

We saw more photos and videos of HGV and Hilton properties, and our salesperson went over our options for floating points to the next year (for a fee). We also got an introduction to booking with RCI — another timeshare program — using HGV points and paying a transfer fee.

It was at the RCI transfer point of the presentation that my skepticism kicked into high gear. We were shown the possibility of booking the Maldives for “only $295.” That sounds fantastic — until you realize that $295 is not the cost of your HGV points, but the transaction fee you will pay on top of the HGV points to book that particular property with RCI.

I was baffled that I was presented a booking fee as a benefit and the salesperson failed to mention that you’ll pay thousands to get the HGV points to book it before you have the privilege to pay that fee.

According to the fine print on the HGV website , points package prices range from $7,800 to $758,990. There’s a minimum points buy-in of 4,000 points , and those points range in value from $3.80 to $6.50 per point. HGV says the average new member pays about $22,000 .

The lowest points package we were presented was about that average number, though we were told the minimum points buy-in is slightly higher and the per-point value is much higher. I don’t know why what we saw was different, but it could be that we misunderstood, were misled, or the package details just depended on what the salesperson wanted to offer at the meeting.

In addition to the points cost, HGV members pay closing costs and annual maintenance fees . There are also transaction fees if you want to exchange your points — like that Maldives booking. And if you choose to finance your HGV points package, you’ll pay interest fees, too.

How does Hilton Grand Vacation ownership compare to Disney Vacation Club? Check out our article: Is My Disney Vacation Club Membership Worth It? [1 Year In] .

About 30 to 45 minutes into the individual presentation, we left the desk to visit a suite at the property. It was lovely and even more spacious than our room at Elara. It felt like an apartment tour, and my family would love staying in a suite like that anywhere — although they’re easy to please as long as there’s unlimited yogurt at the breakfast buffet.

I wish I’d asked how many HGV points it takes to book a room like this, but a quick look at the Hilton website tells me this room runs about $500 on weeknights and $600 on weekends.

Note that up to this point, there were no pointed questions about signing up and no opportunities to say no. It was all information and getting a feel for what might work for us. It was no pressure at all. And then the closer came in.

Check out a firsthand review of a 2-bedroom HGV suite at the Lagoon Tower, a Hilton Grand Vacations Club at the Hilton Hawaiian Village Waikiki Beach Resort in Honolulu.

Before the sales manager came in to close the deal, our salesperson gathered enough information to suggest a package that might work for us. The manager came in ready to talk numbers and answer any questions we might have that the salesperson hadn’t already covered. 

I had some questions. 

For one, nothing we were shown told us how much each point is worth . I got the impression most people don’t ask about that, because when I asked, the manager had to send our salesperson to another room to find the right brochure and look up the information. 

Another big question I had was about the interest rate, which was completely obscured. I could probably reverse-engineer the math, but I never got an answer from HGV on how much we’d pay in interest to finance a points package. Just that it “depends on your credit.” 

It’s fair to say that your interest rate depends on your credit, but I didn’t like that I couldn’t even get a range of possible interest rates. Our purchase proposal had a monthly payment range. Those monthly payments were calculated with the interest rate, so there is a known interest rate range — the salespeople are just not going to tell you until you’re much farther into the sales process. I was unwilling to go down that rabbit hole and have them run my credit to find out.

The first package we were shown was mortgage-sized, and I cannot fathom going even a step further without knowing how much I’d be paying in interest for 5, 7, or 10 years.

At this point, the manager asked me why I was taking photos of the paperwork, which I’d done the entire meeting. I suspected we wouldn’t be allowed to take the paperwork with us — we weren’t — and I explained I wanted photos for my notes. 

I was allowed to continue photographing with the understanding that the paperwork is Hilton property and not to be shared. I can’t find anything to confirm that, but to be respectful, I haven’t shared paperwork photos or any particular details of our offers in this review. 

Even for a person not intending to review a timeshare meeting, it’s wise to take notes to make an informed decision . It bothered me that I got heat for studying the details of this financial commitment. HGV wants you to sign up on the spot, not check notes at home, but that’s not how I make decisions.

The entire meeting was set up to manipulate our emotions and encourage us to accept the math that was presented , but it was very subtle. This is Hilton, so it was professional but still very opaque. Think about a finance deal at a nice car dealership or touring a luxury apartment, and it’s about the same vibe.

HGV wants you to be excited about staying in an overwater villa in the Maldives “for just $295” (in fees on top of the cost of “ownership”) so you don’t look too hard at closing costs and interest rates or the overall massive cost of becoming an HGV “owner.”

It doesn’t look that expensive when you’re presented with the monthly payment, so the salesperson wants you to focus on that — not the annual maintenance fee that will increase over time. Not once were we presented with the option to buy a package outright without financing — they obviously want you to look more at the monthly cost than the actual bottom line. And they’d be happy to explain how the deal could save you money on travel.

The sales team has an answer for every objection or excuse you might have, so you don’t need to explain yourself. Just be comfortable saying no if you’re not interested.

If you tell the sales team you can’t afford it, they will find a way for you to stretch out payments and afford it. If you tell them you don’t have time to travel right now, they’ll explain how you can bank points for another year — with a “small” fee. Not ready to sign yet? They’ll tell you why today’s deal is better than what you can get later.

Being Excused From the Meeting

My husband told me I was very well-behaved the entire meeting until the manager advised us to buy HGV “owner” points so we could save our Hilton Honors points for retirement . This is clearly the HGV answer for people who turn down the offer because they travel on points.

Something about ridiculous points advice flipped a switch, and apparently, I stopped being nice when I told the manager how much I disagreed with that idea.

Next time, I will probably need a pep talk to watch my mouth when the manager comes in for the close. 

The manager argued that HGV could be a vehicle to retiring with millions of Hilton Honors points. I bet it sounds great to many people who attend these presentations, and my husband thought it was a good point.

The idea is we could keep earning Hilton Honors points just like we do now but wouldn’t need to spend them since our HGV “owner” points would pay for hotel stays. We could use our stockpiled Hilton Honors points in retirement for food and beverages or spa treatments at Hilton properties or convert them to flights and activities with Hilton partners.

That’s not the move I’d make — and I told the manager so. If I stop actively redeeming Hilton Honors points , I will also stop earning them and instead move on to earning rewards I can use in the short term, like flexible travel points, airline miles, or cash-back that I could put in a real retirement account. Anything is better than points I won’t touch until I’m older.

Points are for spending, not saving, and can devalue at any time . The same Hilton rooms we were booking just a few years ago for 50,000 points are now more often 70,000 points. I’d hate to save for decades only to have the value erode when I could have earned more useful rewards.

This is just one of the logic tricks you might tackle to finish the meeting. Salespeople are ready with an answer whether you say you don’t have the money, always travel on points, or don’t have time to travel.

I could tell the manager had enough of me between the retirement points disagreement and the photos I kept taking. She asked a direct question intending to close the sale, so I figured it was time to leave and went in for the kill.

I explained that although we are loyal to Hilton, and it’s often our first choice for hotels because I get a lot of value from my Hilton Honors Surpass card and Diamond status, there’s an exceptional value in the flexibility of changing that relationship at any time .

If we ever decide we don’t like Hilton anymore or another brand offers us better value for our needs as they change, it’s effortless to do that when we aren’t HGV “owners.” All we have to do is use up our Hilton points, downgrade or close my Hilton Honors Surpass card, and move on to earning rewards with a different brand. 

As HGV “owners,” we’d lose that flexibility with a contract and financial interest in staying with Hilton, whether we like it or not. Yes, we could always sell our HGV “ownership” — at a considerable loss. We’d basically be marrying our travel to Hilton for life, and I won’t put a ring on it now, if ever.

Once I explained that, the manager cut her losses, and we were promptly on our way out the door. 

We were shown an additional package, which would allow us to buy a stay that would count toward future HGV points if we signed up as “owners” afterward. I only had to say no to that once before the manager asked us to wait for “corporate.” The corporate agent was extremely brief — again, with another offer that was easy and quick to turn down — and we were on our way to collect our perks at the checkout desk. 

HGV “ownership” didn’t add up for us — even though the rooms we saw were fantastic.

We were back out the front door just a hair under the promised limit of 2 hours.

On our way out the door, we stopped by the checkout desk to collect our remaining perks. What you get as a parting gift depends on your package. For my package, I got a $200 Stay A Night On Us certificate good at my choice of several Hilton brands, including Hampton Inn, Hilton, Embassy Suites, and Homewood Suites.

I selected Hampton Inn — probably not the highest potential value, but I’d researched ahead. Since we will need to pay cash upfront and get refunded, I wanted to avoid brands where we’d have to pay a resort fee, like Hilton Hotels, since that wouldn’t be waived on a cash stay like when we pay with points. We could probably use Homewood or Embassy Suites anywhere, but I have a couple of beachfront Hampton Inn properties in mind that generally run around $200 per night. We will get our money’s worth from the certificate if I redeem it on time — we just have 6 months to use it.

On the way out the door, I noticed how fast HGV moves people through the process and asked an agent how many people come through each day. They said it’s in the hundreds daily just at that location. And when I asked, they told me how many people out of that sign up — roughly 7% based on the numbers I got. That’s just an informal poll from an unsuspecting employee, but it gives you an idea of how often the salespeople hear “no.”

What happens if you sign up for HGV and want to back out? You have a right to rescind the contract , but how long you have depends on where you signed the contract. Most state laws provide between 3 to 15 days — you might still be on vacation when that time runs out. Usually, cancellation information is in your contract, so read up before you get home.

Our HGV timeshare meeting was entertaining, and we walked away with perks. I had a good experience, but it’s not for everyone. Is it right for you? 

• Yes, if you plan to sign up for HGV
• Yes, if you want free stuff
• No, if you are easily manipulated
• No, if you have a packed vacation schedule

The benefits of attending an HGV presentation can be worth it , as you can get a cheap hotel stay in popular vacation cities, some snacks, and most likely some points or a free night at a Hilton property. I considered it free entertainment. I don’t have any regrets about spending 2 hours on the meeting, and it was fun to see some of the amazing Hilton properties they highlighted in the presentation.

But before you walk into that meeting, know that people stronger than you have said yes on the spot. It is compelling, and you can end up signing up for a timeshare even if you walk in intending never to do it.

And I would argue that HGV is particularly dangerous because Hilton is a trusted brand and the presentation was very professional and respectful. It would be much easier to say no to unprofessional or sleazy salespeople — you aren’t likely to find one of those at HGV.

Would I do another Hilton Grand Vacations timeshare presentation? Absolutely yes, as soon as they will have me back. Although we left our Hilton timeshare presentation with a resounding no and an annoyed manager, the benefits were worth the 2 hours we spent.

For rates and fees for The Hilton Honors American Express Surpass ® Card, click here .

Frequently Asked Questions

Should you go to an hgv timeshare presentation.

Timeshare presentations aren’t for everyone, but they can offer a low-cost hotel stay with some added perks. It’s a good idea to attend an HGV timeshare presentation if you are genuinely interested in signing up as an HGV “owner,” or if you just want free stuff and feel confident you can resist the sales pitch. If you don’t want to spend 2 hours in a sales pitch or are worried you’ll crack under high-pressure sales, it’s probably best to not sign up for an HGV sales meeting.

How can you get out of a Hilton Grand Vacations timeshare presentation?

If you’ve signed up for an HGV timeshare presentation vacation package, you have to attend the meeting or you will have to pay full price for your hotel stay. Once you’re in the meeting, you’ll be there for up to 2 hours. You might be able to shave down the time you spend in the meeting if you express disinterest from the start. When HGV tries to close the sale, don’t bother with excuses like not having enough money or time to travel — they’re prepared with solutions to those problems. Don’t be embarrassed to tell them you’re not interested and you’re just there for the free gift because they’ve certainly heard it before.

Can a single person go to an HGV timeshare presentation?

Singles can attend an HGV timeshare presentation. If you’re married, you’ll have to attend with your spouse.

Is it worth it to attend an HGV sales presentation?

The perks of attending an HGV timeshare meeting are pretty compelling, but you have to give up 2 hours of your time on a fairly short vacation of 3 nights. If you don’t mind spending the time, it can be worth it.

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About Jessica Merritt

A long-time points and miles student, Jessica is the former Personal Finance Managing Editor at U.S. News and World Report and is passionate about helping consumers fund their travels for as little cash as possible.

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Hilton Investor Day: 3 Top Takeaways From the Hotel Group’s Presentation

Sean O'Neill , Skift

March 21st, 2024 at 1:54 PM EDT

Hilton's "investor day" on Tuesday included a 223-slide presentation. Here are three assertions that stood out to us.

Sean O'Neill

Hilton held a private presentation for investment analysts at the Conrad Washington D.C. near its headquarters this week, and executives presented 223 slides .

For investors, a key detail was that Hilton expects to boost its adjusted EBITDA to at least $3.945 billion by 2026, or 27% higher than last year.

Skift obtained the presentation , and here are assertions by Hilton executives that stood out to us.

1. Hilton claims the world’s largest hotel pipeline.

Hilton projected that between now and 2027, it would grow its net rooms under management at a compound annual growth rate of 6.5%. That’s higher than the growth rates announced by Marriott, Accor, IHG, and Wyndham. If Hilton achieves that pace, it will manage 1.4 million rooms by the end of 2026.

Hilton said it controls about 20% of the rooms under construction worldwide, a bolder claim than any other peer company. It even claims to have 21% of rooms under construction in the Americas, which is a market where the hotel group already has a broad footprint. (The company defines ‘Americas’ as North, Central & South America, and Caribbean.)

“A big conversion opportunity appears in the European market as well as Hilton’s developing midscale brand, Spark,” wrote analysts at Melius Research in a report after attending the presentation.

Some investors have worried about the “quality” of the net unit growth. If much of the growth comes from lower-end, chain-scale hotels with lower revenue per available room, that could mean Hilton generates lower fees — a key driver of revenue and earnings.

However, Hilton executives “noted at the outset of the meeting that fees per room … are going up, not going down,” said Truist Research analysts in a report, noting that perhaps investor concerns in fee quality are unfounded.

“Our view is that the lower-end chain scales are white space for Hilton, so ‘go after it,’ especially because the growth is incremental and asset-light,” said the Melius analysts. “The alternative is lower overall fees, fewer dots on the map, and less brand/system value, in our opinion.”

2. Hilton is growing its loyalty program to drive more direct bookings.

Hilton said in its presentation that its loyalty members drive an industry-leading 64% of total room nights booked. Executives said their goal was to increase that to get that figure to 75% of occupancy “over several years.”

Morningstar estimated in a report that Hilton derives some 40% of its business today directly from its app and website. Such direct bookings are cheaper than acquiring customers through online travel agencies.

If Hilton could get its loyalty members to drive three-quarters of bookings, it would get even more direct bookings.

3. Hilton is investing heavily in technology.

Executives talked a lot to analysts about their investments in technology, which they said would help wring more profits out of operations.

They cited tools for business analytics, using artificial intelligence to better tailor marketing and services to guests, automating repetitive tasks, and improving efficiencies in the online booking of meeting space.

Hilton shared an eye-catching statistic that only 13% of its bookings include upsells to various add-on services. It is investing in technologies to improve its ability to sell ancillaries to guests.

Hilton said that when it came to setting rates for different types of room inventory, it was increasingly adopting automated “continuous” room rate pricing, which aims to adjust prices to changes in supply and demand signals, such as accounting for mass flight cancellations or large local concert events.

Today, the average hotel revenue manager only monitors and sets prices for a handful of hotels at most.

“Given automation possibilities, Hilton noted its intent for one revenue manager to have a portfolio of 100 hotels – impressive,” said analysts at Truist.

Accommodations Sector Stock Index Performance Year-to-Date

What am I looking at?  The performance of hotels and short-term rental sector stocks within the  ST200 . The index includes companies publicly traded across global markets, including international and regional hotel brands, hotel REITs, hotel management companies, alternative accommodations, and timeshares.

The Skift Travel 200 (ST200)  combines the financial performance of nearly 200 travel companies worth more than a trillion dollars into a single number. See more hotels and short-term rental financial sector performance.

Read the full methodology behind the Skift Travel 200.

Have a confidential tip for Skift? Get in touch

Tags: future of lodging , hilton , hotel development

Photo credit: The bedroom in a guest room at Hilton's Canopy by Hilton Seychelles, which opened in March 2024. Source: Hilton.

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A Look at Hilton's New Approach to Meeting Space Design

Hilton is looking to create a better experience for event attendees by creating and renovating meeting spaces inside some of its properties with original elements that bolster creativity and productivity.

How did the hotel chain know what to include? The company conducted its own research, sending out surveys to business travelers and meeting planners, as well as doing in-depth interviews, to dive into the “whys,” said Adam Wuellner, director of creative product innovation at Hilton.

Hilton found that planners want their meeting rooms to be flexible, and attendees want to be energized. And 80% of planners believe experience creation is part of the job.

3 Different Meeting Space Designs

Wuellner broke down the new and renovated meeting space designs into three concepts:

1. In-room. These are traditional meeting rooms—but there are integrated elements that strive to make it an inspiring, creative atmosphere for attendees.

Wuellner pointed to The AGORA, a meeting room inside The Hilton London Bankside , as an example. From its research, Hilton learned that meeting planners want to make sure clients are bringing their most creative selves to a space.

To achieve that, The AGORA’s walls bring to mind different layers of the earth, while the other resembles a rock wall, though is meant to hold papers.

The large mirror doubles as a whiteboard.

There’s also a level of personalization. The tabletop is embedded with a map of London, and gold circles highlight landmarks. The circles can even pop out to reveal power outlets. But maybe the cheekiest element of the room is the “Push for Creativity Button.”

Literally and figuratively, designers brought that button to fruition. When pressed, the button releases a puff of citrus-infused air.

“It’s the highest positive remark the room gets,” Wuellner noted.

He added that when Hilton asked planners what flexible means to them, they replied that the room works for their next meeting or previous meeting.

“They have a purpose in mind,” Wuellner said.

[Related: 3 Trends to Watch From IACC's Meeting Room of the Future Report ]

“Whether it’s a boardroom, workshop or presentation,” he added. “We’ve taken the word flexible [and said] it doesn’t need to be blank, but purposefully flexible.”

2. Holistic collaborative. This is a large meeting space made up of multiple zones.

Wuellner used the Innovation Gallery inside The Hilton McLean Tysons Corner in Virginia as an example. It incorporates an “arrival moment” down a hallway, biophilic elements in the walls, a presentation zone, a zone for all-day F&B options, and convertible breakout rooms.

The presentation zone is “a boardroom without the boardroom,” Wuellner said.

There’s no long table, but instead an open space with comfortable seating to sit around the center of the room. Wuellner said this allows for more attendee engagement—rather than them being at a table with their phones and computers.

3. Communal. The Hilton’s research found that 60 percent of business travelers want to work in the open, Wuellner noted, because they see energy, movement and others being productive.

These spaces include such core needs as table space, coffee stations, plenty of power outlets, natural light and the energy of others working.

Wuellner said  The Hilton San Francisco Union Square is an example of the communal concept. It’s a buzzy environment, where the lobby has become that communal, productive space for people and meets their core needs.

The Reverbery at Hilton Austin  also features a variety of innovative communal spaces.

“People say, ‘Meet me at the Hilton,’” Wuellner observed, adding that they’re seeing pockets of similar activity at The Hilton Denver City Center .

On the Meeting Space Design Horizon

Whether it’s through a new build or master renovation, Wuellner said all new meeting room design ideas at Hilton properties will be tailored to that property’s needs. And that it’s vital that Hilton incorporate a sense of place and locality in each new design.

Listen to the full interview with Wuellner:

Wuellner said Hilton is also looking for ways to infuse new technology into meeting spaces without having to do a full renovation.

Examples include wireless charging and digital flipcharts.

“The goal is to add the most value with the resources available,” he adds. “We’re excited for what we’re seeing and the traction we’re getting from our customers.”

Editor's Note: Adam Wuellner, director of creative product innovation at Hilton, was interviewed by Meetings Today Lead Destinations Content Strategist Danielle LeBreck at MPI WEC 2019 in Toronto. Check out all of our MPI WEC 2019 coverage in this article.

Sarah Kloepple joined Stamats as a staff writer in August 2018. Previously, she's written and edited for numerous publications in St. Louis.

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2023 Hilton   Year in Review

A Message From Our President & Chief Executive Officer

Chris nassetta.

President & Chief Executive Officer

“With travel booming in 2023, our incredible team members, dedicated owners, and trusted partners delivered another exceptional year of hospitality for our guests all over the world.”

Performance

Hilton's proven growth strategy and network effect continues to deliver results that strengthen the company’s position for the future.

A message from chief financial officer & president, global development, kevin jacobs.

Chief Financial Officer & President, Global development

“Our resilient, fee-based business model and strong network effect continued to power Hilton’s engine of opportunity for our owners, shareholders, partners, and team members.”

Global Growth and Development

Hilton builds our business and guest loyalty through a virtuous cycle of geographic growth, tailored brand expansion and chain-scale diversification to serve any guest for any stay occasion, anywhere in the world.

7,530 Properties

1,182,937 Rooms

3,274 Hotels in Pipeline

6,083 Properties

871,189 Rooms

Europe, Middle East, and Africa

686 Properties

145,853 Rooms

Asia Pacific

761 Properties

165,895 Rooms

Our Network Effect

Hilton's scale, global presence and leading brands at multiple price points drive a network effect delivering industry-leading performance.

Leading Brands : 

It starts with our award-winning brands that allow us to serve any guest, anywhere in the world, for any stay occasion.

Satisfied, Loyal Customers : 

These great products, along with reliable and friendly service, drive customer satisfaction and loyalty.

Premium Market Share : 

Our focus on product, service and loyalty generates an industry-leading RevPAR premium.

Satisfied Owners : 

In turn, we create strong financial returns for our hotel owners who invest further in growing our brands.

Hotel Supply & Pipeline : 

This further investment drives Hilton's strong growth and robust pipeline around the world.

HLT Performance : 

And, ultimately, the reinforcing nature of these activities generate strong financial performance for Hilton.

A Brand for Every Stay

With the additions of Spark by Hilton and LivSmart Studios by Hilton in 2023, Hilton’s brand portfolio spans from luxury to premium economy and long-stay categories, broadening our chain scale diversity and ensuring we can serve even more guests, for any stay occasion, anywhere they want to be.

We debuted Tempo by Hilton Times Square, the first hotel for the brand; Signia by Hilton Atlanta, the brand's flagship and first new-build property; and Spark by Hilton Mystic Groton, the fastest announcement-to-market brand in Hilton history. We also opened the 150th Curio Collection by Hilton, the 250th Tru by Hilton, and the 1,000th Hilton Garden Inn.

A Powerful Growth Engine

With the addition of nearly 1,000 future hotels to the pipeline in 2023, Hilton now has a record of nearly 3,300 hotels in development, totaling more than 462,000 rooms. Roughly 1 in 5 hotel rooms under development globally are slated to fly a Hilton flag, and we maintain the largest under construction pipeline of any global hotel company.

Hilton also marked a decade of fast-paced growth since our initial public offering (IPO) on the New York Stock Exchange on Dec. 11, 2013. Over this period, we delivered total shareholder returns of approximately 420%* - outperforming major indices and industry averages.

*Total Shareholder Return calculated for the period Dec. 11, 2013-Feb. 29, 2024

2023 Performance Stories

Performance downloads.

2023 was the year the world moved forward.

Travelers filled airports, packed stadiums, reinvigorated restaurants and energized hotel lobbies, turning to travel to create deeper human connections. The new Golden Age of Travel we anticipated arrived in full force. As change accelerated, Hilton kept pace, leading the industry with new customer-driven strategic partnerships, digital solutions and innovative on-property experiences and products.

Satisfying the Thirst for Adventure and Experiences

In 2023, travelers accelerated their appetite for experiences over things. As travelers sought out once-in-a-lifetime moments, unique culinary offerings, events and cultural immersions, Hilton Honors rose to the occasion, offering exclusive access to some of the most sought-after events of 2023, including must-see intimate concerts, McLaren F1 Racing, and the Ryder Cup.

Hilton also partnered with world-class talent to drive food and beverage innovations and announced a first-of-its-kind partnership with the James Beard Foundation.

Changing the Landscape of Universal EV Charging

Searching for Electric Vehicle (EV) charging stations on Hilton.com proved to have the fastest volume growth in 2023, jumping from fourth to second highest in converting searches to stays. To address this growing demand, Hilton announced plans to install Tesla Universal Wall Connectors at approximately 2,000 hotels in North America, dramatically increasing EV charging accessibility for guests.

Addressing the Rising Importance of Wellness Travel

More than ever, travelers are prioritizing wellness. In 2023, Hilton announced the expansion of its industry-first partnership to place Peloton bikes in every hotel gym in Puerto Rico, Germany, the U.K. and in participating properties in Canada. Tempo by Hilton introduced an array of wellness offerings with its global debut, including guest rooms designed to help guests power up for the day and power down for a good night's sleep, an innovative 'Spirited' and 'Free-Spirited' beverage program, and signature wellness rooms featuring Peloton bikes.

Rewarding our Loyal Guests

Hilton Honors members received more than 2 million complimentary automatic room upgrades prior to arrival through the Hilton Honors app in 2023. Hilton Honors redemption points for Experiences soared, with year-over-year Point redemption up over 100% compared to the previous year. Furthermore, our partnership with American Express reached new heights with the introduction of the refreshed Hilton Honors American Express Surpass® and Hilton Honors American Express Aspire Cards.

Reducing the Friction of Travel

Hilton has a long-term commitment to digitally transform the travel experience while maintaining the human connections, relatability and personalization that guests crave. Hilton's new Property Engagement Platform expedites transactions at the front desk, reducing guest wait times. We also introduced enhanced booking capabilities for small meetings; the Hilton Honors Elevator Unlock, which allows guests to automatically connect to and unlock elevators through the Hilton Honors app; and Hilton for Business, a new travel management program for small- and medium-sized businesses.

2023 Innovation Stories

workplace culture

Hilton is creating a full human experience at work through inclusion, wellness, growth and purpose.

When our team members bring their whole selves to work, they make the stay for our guests. Their hard work, dedication and open hearts are the reason why Hilton is a force for good in the world, and why in 2023 we were recognized as the No. 1 World's Best Workplace by Great Place to Work and Fortune, the first hospitality company to receive this honor.

Wellbeing, Flexibility and Care for All

Informed by feedback from our team members, Hilton launched and expanded industry-leading benefits that supports them and their families.

In 2023, we:

• Released new, on-demand mental wellbeing resources as part of our Care for All caregiving initiative;
• Launched and expanded earned wage access and shift flexibility pilots with DailyPay and Work Jam, providing team members additional scheduling and financial flexibility; and
• Provided education, training, and resources on substance use disorder in partnership with Shatterproof.

Career Growth and Development

At Hilton, we create opportunities where team members come for a job but stay for a career. To support all team members in expanding their careers, we offer innovative, best-in-class learning and development opportunities, including:

• Hilton University , with access to more than 25,000 courses and job certifications in several fields;
• LinkedIn Learning , offering software, creative, and business skills classes and certification courses;
• Debt-Free, Barrier-Free Education through Hilton's industry-leading partnership with Guild; and
• Hilton Cares , a program announced in 2023 that will provide $500,000 in annual scholarships for team members and community members building careers in hospitality.

Inclusive Workplace Culture

At Hilton, we remain steadfast in our commitment to create the best, most inclusive environment for our team members, guests, owners and communities. We are focused on attracting, developing and retaining the best and the brightest talent - from the property level to our corporate leadership - while increasing inclusion across our business. These perspectives sustain innovation, drive growth, and promote an inclusive environment for the diverse guest population and communities we serve.

Engines of Opportunity and a Better World for Travel

Hilton is committed to driving responsible travel and tourism globally through our ESG strategy, Travel with Purpose . We know that Hilton has a responsibility to protect the planet, ensure our hotel destinations remain vibrant and resilient for generations of travelers to come, and to be an engine of opportunity in the communities we serve by partnering with people and organizations that foster positive change. In 2023, the Hilton Global Foundation awarded a record $4.4+ million in grants towards organizations supporting career development, community resilience and environmental sustainability. Hilton was recognized on both the World and North America Dow Jones Sustainability Indices (DJSI) for the seventh consecutive year, remaining the only hospitality company on the lists.

Awards and Recognition

In 2023, Hilton was named the No 1. World’s Best Workplace. Since 2016, Hilton has been awarded over 450 “Great Place to Work” rankings and other awards, including:

• #1 Workplace in Argentina, Austria, China, Dominican Republic, France, India, Italy, Peru, Portugal, Switzerland and Uruguay
• #2 Best Workplace in the U.S. by Great Place to Work and Fortune, 8th consecutive year on the Top 100 list
• #3 Best Workplace in China and #2 best workplace in Asia
• #3 Best Workplace in Europe by Great Place to Work and Fortune

• Ninth consecutive year with Human Rights Campaign Corporate Equality Index of 100%

• Fifth consecutive year as #1 Workplace for Women in the U.S.

• #4 Best Workplace for Millennials in the U.S., sixth consecutive year on the list

• Member of the Fair360 Hall of Fame

• #1 Top Company for Employee Resource Groups by Fair 360

• #1 Top Company for People with Disabilities (PWD) by Fair360

• Named a 2023 US PEOPLE Companies that Care

For a full list of our workplace culture awards:

2023 Workplace Culture Stories

Hilton Hotel Tahiti

Rating: 4.0 out of 5.0

Arrival Time

An exclusive paradise with Moorea Island views

Escape to our beautiful hotel, located five minutes from Faaa International Airport, the city center, and the Maritime Port. Unwind by the large outdoor pool overlooking Moorea Island, featuring six private cabanas, or dine in one of three restaurants. We also have a spacious ballroom, perfect for weddings and meetings.

Our amenities

Free parking

Non-smoking rooms

Hotel Residences

On-site restaurant

Outdoor pool

Fitness center

Room service

Business center

Meeting rooms

Pets not allowed

Rooms and suites

Hilton Honors member benefits

Hilton Honors Discount rate

Points toward free nights and more

Choose Your Room

Digital Check-In

Hilton Honors Experiences

Digital Key

Hotel policies

Daily Mandatory charge includes: Guest internet access; self-parking; 10% discount on 90-minute spa treatment.

Not available

Standard in-room and lobby WiFi: Fr 2,000.00

Moearii, meaning “Royal Dreams,” will take you on a journey of well-being escapes inspired by Polynesian life, including massages, manicures, pedicures, and skin care treatments.

Group travel and events

Location and transportation.

Airport shuttle

THE 10 CLOSEST Hotels to Church of the Presentation of the Blessed Virgin by the Saltykov Bridge, Moscow

Hotels near church of the presentation of the blessed virgin by the saltykov bridge, property types, distance from, neighborhoods, traveler rating, hotel class.

• Best Value Properties ranked using exclusive Tripadvisor data, including traveler ratings, confirmed availability from our partners, prices, booking popularity and location, as well as personal user preferences and recently viewed hotels.
• Traveler Ranked Highest rated hotels on Tripadvisor, based on traveler reviews.
• Distance from Church of the Presentation of the Blessed Virgin by the Saltykov Bridge See properties located closest to the place of interest first with confirmed availability for your dates from our partners.

1. Mercure Moscow Baumanskaya

2. Mamaison All Suites Spa Hotel Pokrovka

3. Gregory Hotel

4. hampton by hilton moscow rogozhsky val, 5. hotel lefortovo, 6. pokrovka 6 hotel, 7. mövenpick moscow taganskaya, 8. leonart hotel, 9. the watson hotel, 10. hilton moscow leningradskaya, 11. avita krasnye vorota, 12. taganka hotel moscow, 13. red brick hotel, 14. chemodanov, 15. starosadskiy hotel, 16. hotel metamoskva, 17. radio hotel moscow, 18. pana white moscow hotel, 19. minima krasnyye vorota, 20. pokrov convent hotel, 21. menshikov boutique hotel, 22. gorodhotel na leningradskom, 23. moss boutique hotel, 24. apelsin on olkhovskaya, 26. moscow marriott imperial plaza hotel, 27. hotel polesie, 29. alliance ulanskaya, 30. hitrovka hotel, hotels near church of the presentation of the blessed virgin by the saltykov bridge information.

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About hilton.

Hilton is a leading global hospitality company, with a portfolio of 22 world-class brands comprising more than 7,500 properties and nearly 1.2 million rooms in 126 countries and territories.

Our business model is fee-based, capital efficient, and highly resilient with tremendous growth potential around the world – resulting in opportunities for our team members and premium returns for our hotel owners and shareholders.

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