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9 Receptionist Resume Examples for 2024

• Receptionist Resumes
• Receptionist Resume by Experience
• Receptionist Resumes by Role
• Write Your Receptionist Resume

Receptionists are found anywhere that requires a patient and professional approach to keeping an office on schedule.

Whether you’re interested in working in healthcare as a medical receptionist or as a front desk receptionist for an insurance firm, you must ensure your resume makes a great first impression.

Nothing is trickier than staring at a blank screen and waiting for inspiration to start creating a cover letter or the perfect resume , but that’s why we’re here. We’ll guide you through some of our top  resume tips  and ensure you have the tools and resources you need for success.

These receptionist resume samples have been used to land actual receptionist jobs in 2024, so they’re an excellent place for you to get started.

Receptionist Resume

or download as PDF

Why this resume works

• There are tons of different kinds of receptionists working in a whole range of industries. Make it clear what kind of offices you’ve worked at when discussing your work experience.
• A  resume objective  (the two sentences below the job title) is by no means required on your receptionist resume. In fact, you’re likely better off not including one. There are a few exceptions to this rule, like when you’re undergoing a career change or want to take the time to customize it to each job for which you apply.
• However, if you’ve attended some college or earned a degree, then be sure to include it; it’ll be valuable in the eyes of your employer. If not, no worries. Just list the highest level of education you’ve obtained.

Front Desk Receptionist Resume

• If you have a lot of experience as a receptionist, one way to expand your career (and possibly make more money) is to become a Certified Administrative Professional (CAP). That requires studying for an exam, but for some people, it’s worth it.
• Try a reverse-chronological  resume format  to help you show steady career progression. 
• For example, perhaps you could tie the creation of reports in Excel to the number of manual hours saved.

Entry-Level Receptionist Resume

• Customer interaction, scheduling, and telephone communication are great examples—even if these examples come from internships, academic projects, or community volunteering.
• If you’ve ever received an award at work (even before your time as a receptionist), then make sure to mention it! Try to explain the context of the award (why you got it) without getting into too much detail. It’s a great way to show that you’re responsible and qualified.
• Focus on activities that demonstrate leadership or serious dedication.

Hotel Receptionist Resume

• Capitalize your ability to handle guest complaints and upsell room upgrades and services with quantifiable work experience for your hotel receptionist resume! Last but not least, mention your educational qualifications in hospitality management or a relevant field and you’re good to go.

Legal Receptionist Resume

• You may not have the best work experience as a legal receptionist, but that doesn’t mean you can’t benefit from metrics of other similar roles. Revisit your career and see how many areas you’ve worked as a receptionist or clerk. Draw out exceptional metrics from these roles and highlight your specialty in lowering document misplacements or load times to score the job!

Veterinary Receptionist Resume

• That’s what you need to give yourself a deserved head start. In particular, show how your streamlined check-in and check-out processes and your input in improving post-outcomes.

Salon Receptionist Resume

• Additionally, show how you collaborated with the rest of the team to deliver exceptional services, leading to higher satisfaction ratings and turning first-time customers into loyalists.

Medical Receptionist Resume

• There are a number of organizations that grant these certifications. The largest one is the American Red Cross.
• Don’t hesitate to list any medical-specific  skills  you have, like electronic medical records (EMR) and insurance claims/coding.
• Fit your resume onto a single page (working with a  resume template  can help with this), or risk your medical receptionist resume ending up in the trash bin.
• Two quick levers to modify the number of pages are page margins and font size.

Dental Receptionist Resume

• Any domain-specific experience that you have provides a great opportunity to customize your resume for each job description . Simply mention those skills (such s “Paterson Eaglesoft”) in the  resume skills  section of your dental receptionist resume .
• One clear and direct way to show how you can get things done is to start each work experience bullet point with a strong action verb. In the resume above, words like “Confirmed,” “Assured,” and “Scanned”) do exactly that.
• We have a selection of classy accent colors you can choose from within our AI-powered and  easy-to-use resume creator . 

Related resume guides

• Front Desk Receptionist
• Administrative Assistant
• Office Assistant
• Human Resources

Formatting Your Receptionist Resume

The key to creating an exceptional receptionist resume is choosing the perfect format. While the format might seem like an arbitrary decision, it’s what will ensure your resume is readable, logical, and complete. A resume with no format at all is likely to be disorganized, and a resume with the wrong format won’t highlight the right information. Your resume’s structural foundation should allow all the other aspects to fall neatly into place.

You can  format your resume  by taking a few simple steps:

• Choosing between reverse-chronological, functional, and hybrid formats
• Listing your contact information to create a header
• Taking ATS and readability into account

Reverse-chronological, functional, and combination/hybrid formats

Before you can start writing your resume, you need to decide which particular format you’ll use. The three most popular  resume formats  in 2024 are reverse-chronological, functional, and combination/hybrid. Each of these styles has its benefits and disadvantages, and plenty of job candidates have found success using all of them.

Which resume format should you choose for your receptionist resume?

• The  reverse-chronological format  is the most common option across industries. With this format, relevant work history is listed and explained in reverse-chronological order. This means your most recent position will be listed first. The main advantage of the reverse-chronological format is that it highlights your most recent, and likely most relevant, achievements, which should represent the high point of an upward career trajectory.
• The  functional format  is meant to highlight and showcase the candidate’s skills. Work experience is pushed to the bottom of the document, while abilities and areas of expertise take center stage. While this can be a good option for younger candidates with little experience, many job recruiters are especially interested in work history, the very category that this format marginalizes.
• Combination/hybrid resumes  seek to make the most of both the reverse-chronological and functional formats. A hybrid resume will usually include work history listed in reverse-chronological order alongside a prominent skills component.

For your receptionist resume, it’s usually best to go with the reverse-chronological format. Recruiters and hiring managers are primarily interested in your work experience, so it makes sense to make it easy to find what they’re looking for.

Contact info and header

At the top of your resume, you need to lay out your name and contact information. This brief header will act as a business card, letting people know immediately who you are and how they can contact you. Stating this information clearly at the top of the page, as seen in our numerous  resume samples , will make it easier for recruiters to spot and file your resume.

in 2024, the header for a receptionist resume should include:

• The job title you’re seeking
• A phone number
• City and state 
• A professional social site, like LinkedIn, if you have one

To make it as easy as possible for recruiters to contact you, it’s important to make your header stand out. You can do this by increasing the font size for your name, using a splash of color, and/or bolding labels like “phone” and “email.”

Passing ATS and ensuring your receptionist resume is readable

We live in an increasingly technological world, something you’ll have to keep in mind when creating your receptionist resume. These days, many companies screen applicants using an applicant tracking system (ATS). This technology rapidly checks resumes for certain keywords before determining which candidates deserve a look from recruiters. For your resume to make the cut, you’ll need to consider how ATS works and what it looks for.

You can maximize your resume’s chances of finding favor with ATS by adopting a few key strategies. First of all, use an ATS-friendly file type like .pdf or .docx. Also, sprinkle some central keywords throughout the document, especially phrases that correspond to the soft and hard skills you’ve gained as a receptionist. Finally, make sure you avoid putting these keywords in the header where ATS might not find them.

It’s also important to make your resume as readable as possible. Maximize readability by taking a few basic steps:

• Include 1-inch margins (ideally) on every side of the document.
• Use a simple font like Times New Roman or Arial.
• Use 11-12-point font for general text and 14-16-point font for headers.
• Keep the titles of sections short and specific.
• Keep the entire resume on a single page.
• List your skills in a succinct, concise fashion.

Our convenient and  easy resume builder  takes all this into account, ensuring that your resume will be easy for recruiters to read.

Writing Your Receptionist Resume

If writing your receptionist resume seems a daunting task, you’re far from alone. Lots of people worry they’ll make costly mistakes and ruin their chances of landing the job. At this stage, it’s important to take a deep breath and acknowledge that you have what it takes to  write a fantastic resume . All you need to do is take it step by step and use our resume builder. This methodical approach will take the stress out of the process while helping you create a resume  that makes you stand out as a candidate.

Here’s what you’ll have to consider:

• Objective/Summary
• Work experience
• Receptionist skills 
• Education and certifications
• Projects, interests, and/or hobbies
• Tailoring your resume to the job
• Editing and proofreading

Do you need an objective or summary on your receptionist resume?

Some candidates place a brief description at the top of their resumes to draw immediate attention to their strongest qualities. These descriptions can take the form of an objective or a summary. A  resume objective  spells out the candidate’s career goals while a resume summary succinctly states a candidate’s qualifications. As you apply for receptionist positions, you’ll have to decide whether either of these options is right for your resume.

• A resume objective is ideal for candidates who are seeking to make a career change. Pronouncing your goals in a new field and explaining how your current skills will translate to your career as a receptionist will present you as a stronger applicant.
• A resume summary is great for someone with years of experience as a receptionist. The summary gives you a chance to highlight all you’ve accomplished.
• Including neither an objective nor a summary might be the right call for certain applicants. If you think your experience speaks for itself or if you simply don’t have room on the page, there’s nothing wrong with skipping this step altogether. Ultimately, you get to determine the best way to showcase your talent and experience.

If you decide to include a summary or objective, you must make them clear and succinct. Here are two examples that would do a prospective candidate more harm than good:

• Objective : I’m really excited to start work as a receptionist, something I’ve been thinking about for years. Getting a job as a receptionist would truly be a dream come true.
• Summary : I’m a great receptionist who has worked for several major companies. During my time in the profession, I’ve learned all the strategies and techniques necessary to excel.

These examples are boring and vague. They tell recruiters nothing about the candidate’s specific capabilities, and they take up valuable space while accomplishing nothing.

These examples, on the other hand, effectively convey talent, experience, and strength of purpose:

• Objective : Tech-savvy and organized professional seeking a receptionist position where typing and interpersonal skills will prove beneficial. Motivated to leverage retail experience and customer care to enhance office dynamics, efficiency, and environment. 
• Summary : Seasoned receptionist currently serving at the front desk of a large car dealership with years of experience inputting complicated data. My empathy coupled with quick thinking and resourcefulness has contributed to company reputation and lifelong customer satisfaction. 

These successful examples include traits, skills, and goals. They’re also specific and concise, providing recruiters with as much information as possible in a small amount of space.

Receptionist job experience

First and foremost, recruiters are going to be interested in your work history. Try to include 2-4 jobs relevant to the position you’re currently applying for; however, if you lack receptionist experience, you can include positions that  may seem  irrelevant. As you write your work experience, consider how you may have used receptionist skills in previous positions, and draft your bullet points with those duties and accomplishments in mind. If you’ve held many relevant positions throughout your career, then use your judgment to determine which jobs will most help your chances.

Receptionist job experience bullet points

Beneath each job title in the work experience section, you should include 3-6 bullet points that briefly explain your obligations and accomplishments. You can employ some stylistic tricks to get the most out of these descriptions.

Start the bullet points with forceful action verbs in the past tense. This type of language demonstrates your tangible role with the company or organization. You can also leave out the personal pronoun “I.” The reader already knows you’re the subject of every sentence, and full sentences with a subject and a predicate take up too much space. If your bullet points are phrases rather than full sentences, make sure you don’t put a period at the end.

Don’t succumb to these sorts of bullet points:

• I was in charge of all sorts of important tasks.
• Almost every single day, I had to deal with some unforeseen circumstance.
• The offices saw tons of traffic on a daily basis, and I had to document all the visitors and make sure they had legitimate reasons for being on the premises.

These examples are vague and sloppy. They use too much space to say very little, and they don’t focus entirely on the candidate’s actions and obligations.

Here are some better examples:

• Oversaw scheduling and communication of many facets of the company’s operations, including customer service, accounting, and partner relationships.
• Determined how best to deal with disruptive and unexpected visitors, successfully de-escalating 100% of situations through step-by-step company methods.
• Documented visitor activity and monitored visitor logs for security threats, reporting unusual activity to security within 20 seconds. 

The language in these bullet points is succinct and powerful, letting recruiters know your exact impact.

Quantify your value as a receptionist

You should supplement the effective use of language with meaningful statistics. Quantifiable data will show recruiters that you’re not all talk. Any number that demonstrates the impact you had in your previous positions will go a long way toward convincing recruiters that you have what it takes to be a difference-maker.

While you don’t want numbers to overtake your entire resume, about 60% of your bullet points should employ the use of metrics. 

Keep the following in mind to quantify your receptionist impact:

• Include any metrics showing your contribution to a company’s growth or efficiency.  
• Describe how you saved quantifiable assets like time or money for the organization.
• Quantify everything you can. Scan your resume for words like “many” and “several,” then try to replace them with numbers.
• If you can’t remember an exact number, feel free to use a range. 
• Always place statistics within the context of your specific contributions.

Best receptionist skills to Include

The skills section of a resume gives you the chance to sell yourself to recruiters. It’s important to mention both hard skills and soft skills in the document. Hard skills are technical and measurable, and, for a receptionist, they include things like:

• Foreign languages
• Database management experience
• Technological know-how or typing speed

Soft skills, on the other hand, are not quite as easy to measure and encapsulate habits, traits, and disciplines. Examples include:

• Attention to detail
• Communication skills
• Open-mindedness

When listing your skills, use some of the same keywords you see in the job description for the position. This will draw the attention of ATS systems and human readers. Try to list 5-10 skills, depending on the amount of space you have available.

Including education and certifications on your receptionist resume

While most receptionist jobs require only a high school diploma, it still makes sense to include all the education credentials you’ve acquired. This includes associate’s degrees, bachelor’s degrees, and any additional higher education. You should also include any certifications you’ve received as a receptionist, especially those pertaining to a specific subcategory of the profession. These details could set you apart from other applicants.

Does your receptionist resume need projects, interests, or hobbies?

There’s some debate about whether projects, hobbies, and interests belong on a resume. In general, it’s better to skip these types of personal details in favor of adding more skills and work experience. There are particular cases, however, where this background information could work in your favor. For anyone fresh out of school or new to the workforce, projects and interests can help get a foot in the door.

Some candidates simply lack the relevant work experience they’d like to put on their resume. If you find yourself in that position, projects and hobbies give you another way to show recruiters why you would make a great receptionist.

When listing projects and hobbies, make sure you choose details related to the job you’re seeking. Pick interests requiring skills that would translate well to a receptionist position. Projects worth listing include organizing a food drive and creating a new club in school. These types of endeavors require the same skills and habits that recruiters will be looking for in a receptionist.

Hobbies and interests  like researching your ancestry and planning parties are also smart to include. By showing recruiters that you’re employing the skills you’ll need on the job, you can make up for a lack of experience.

Customize your receptionist resume for the position

Every receptionist job you apply to will have its own set of responsibilities and expectations. To give yourself the best chance of success, you should create a separate version of your resume for each application. This doesn’t mean you have to start the document from scratch. Simply look for skills or certifications that are stressed in a particular job advertisement and make corresponding adjustments to your original document.

Edit and proofread your receptionist resume

This might be the most obvious step in the entire process, but it’s one that far too many people overlook. A few typos or spelling errors might not seem like a big deal, but recruiters will take it as a sure sign of carelessness. When competition for a position is fierce, you can’t afford to put yourself in a hole. Re-read the document several times before sending it, and take advantage of our  quick and easy resume checker  to spot pesky issues concerning consistency, active voice, resume length, and more.

Land Your Receptionist Job

There’s a basic roadmap all job seekers should follow in creating the perfect receptionist resume. It looks something like this:

• Choose the format that works for your career path
• Create a header with contact information
• Decide if you need a resume objective or a resume summary
• Write out your work experience with strong, active language
• Include your hard and soft skills
• Create customized versions of your resume for every job
• Revise and proofread

Once you’ve followed the steps above and completed your resume, give yourself a hearty pat on the back before knocking out your receptionist cover letter . All this hard work should pay off in the form of greater attention from recruiters. Before you know it, you will have landed your next job!

Receptionist Resume Sample for 2024 [Job Description, Skills & Tips]

A receptionist does much more than welcome, greet, and direct a company’s guests or clients. 

The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others. 

As such, it’s not surprising at all if you’re stuck trying to put all that effectively on your receptionist resume. 

Fortunately, though, with the right guidance, writing an impactful receptionist resume can be easy, and we’re here to help!

Read our article to learn all you need to know about writing a receptionist resume! Here’s exactly what we’ll cover: 

• Receptionist Resume Example (Better Than 9 Out of 10 Examples)

8-Step Guide to Write Your Receptionist Resume

• 20+ In-Demand Skills to Put on Your Receptionist Resume

So let’s get to it! 

Receptionist Resume Example (to Inspire You)

Not sure where to start with your resume? Reviewing a receptionist resume example is a good start!

The resume example above does everything right, including: 

• Follows the chronological format. As the most popular format among recruiters worldwide, the chronological resume format is the way to go.
• Has a memorable resume profile. To show the recruiter they’re relevant as an applicant, the candidate has written a captivating resume summary. 
• Includes professional contact details. In addition to the must-have contact details, the receptionist resume example above also lists the applicant’s LinkedIn and Skype handles.
• Lists quantifiable achievements. The candidate has built a work experience section that focuses on achievements to stand out from other applicants. 
• Has a short education section. With plenty of work experience to show for, the receptionist resume example keeps their education section short. 
• Includes relevant skills. The candidate doesn’t list every skill under the sun, but only the ones that are relevant to the position. 
• Uses optional resume sections the right way. By adding their certificates and languages, the candidate has even better chances at standing out from the competition.
• Is based on a well-designed resume template . To avoid the hassle of building their resume from scratch, the receptionist resume example above was built using a plug-and-play template.   

Inspired by the receptionist resume example above?

Now it’s time to write yours! Below, we’ll walk you through the 8 essential steps for creating an effective receptionist resume, starting with:

#1. Choose the Right Format and Layout

When it comes to resumes, the structure is everything. 

You can be an amazing professional and you still won’t stand much chance if:

• Your resume sections are all out of order.
• Your resume is very hard to follow because of a messy structure.
• The resume looks unprofessional because you picked the wrong font . 

So, before you can start filling out the contents of your receptionist resume, you’ve got to first make sure its format and layout are just right.

When it comes to your resume format, the choice is quite easy. 

Out of the three resume formats ( chronological , functional (also known as skills-based), and combination ) you should go for the chronological resume format . It’s the most popular among recruiters everywhere in the world and successfully highlights your skills and achievements by putting your most recent work experience first. 

Here’s what it looks like: 

Now, when it comes to the layout, you’ll have to keep a few more things in mind:

• Keep your resume short. Unless you have 10+ years of experience, a 1-page resume is your best bet that recruiters will go through your entire resume. After all, they receive hundreds of applications daily—they don’t have time to read your resume if it’s the same length as a short novella. 
• Picking the right font size and style. Go for 11-12 pt font size for the body of your text and 13-14 pts for the section headers. As for the style, we recommend using a font that’s casual but professional, such as Ubuntu or Roboto. 
• Using section headers. Section headers are a good way to clearly separate your resume’s sections. 
• Saving your resume as a PDF file. Unless otherwise instructed in the job description, save your resume as a PDF . That way, you can be sure it will open as you intended it despite the device or OS that opens it. 

Or Skip Formatting and Layout Altogether By Using a Resume Template!

Imagine this:

You spend hours and hours tweaking your resume layout, only for it to look like a generic, black-and-white resume.

Not a good feeling, right?

Want to skip ahead of all the formatting hassle and jump right into filling in your contents? AND come out with a visually-appealing, short-n-snappy resume, all at the same time?

All you have to do is pick one of Novorésumé’s free, plug-and-play templates ! 

Our resume templates were made in collaboration with professional recruiters, which means they are easy to read and scan (and they’re ATS-friendly to boot!). 

And the best part? The templates look absolutely gorgeous (especially when compared to a standard black-and-white resume ): 

#2. Add More Than Your Traditional Contact Details 

The contact information section is the most straightforward part of writing a resume. 

Basically, all you have to do is list the following details:

• Professional title. 
• Phone number.
• Location (city and state/country).

Here’s how all that looks like on a receptionist resume: 

Receptionist

123-123-333

[email protected]

Scranton, PA

If you want to add some flavor to this section and you’re active on LinkedIn, you can include your profile’s URL link too. 

#3. Write a Compelling Resume Summary Summary/Objective

Put simply, your resume profile is a summary of you as a professional. 

The 2-3 sentence short paragraph goes at the top of your resume and aims to tell recruiters just enough to convince them to deep-dive into the rest of your resume.

Depending on your work experience level, you can write a resume profile as:

• A resume summary . If you are experienced in the field use a resume summary to sum up your title and years of experience, as well as your top skills and achievements.
• A resume objective . If you don’t have a lot to show for in terms of work experience, then you should go for a resume objective . To ace, it, mention any degree names or experience related to the field, the skills that you can offer the company, and your interest in working there. 

Here’s what a receptionist resume summary looks like:

Detail-oriented receptionist with 4 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in Spanish and proficient in MS Office Suite. 

And here’s a receptionist resume objective:

Motivated communications graduate looking to apply their people and organizational skills as a receptionist at Company Z. Worked as Resident Assistant for 3 years and has hands-on experience on front desk duties, helping students solve problems, and dealing with administrational tasks.

#4. Make Your Work Experience Count 

Consider your work experience section as the backbone of your receptionist resume - it’s what recruiters will be checking to see whether you’ve got what it takes to excel at the job.  

To make this section count, first, make sure to format it the right way. Here’s what that involves: 

• Start with your current/most recent position and go backward in time. Keep your work entries relevant - the paper delivery job from your teens won’t help land you a receptionist job. 
• Begin each work entry with your professional title. Underneath, add the company's name and location, the period you worked there, and 3-5 of achievements and responsibilities in bullet points. 
• List fewer bullet points (1-2 for each work entry) as you go back in time. Your job from 10 years ago doesn’t need to be as comprehensively described as your last one.

After you’ve handled the formatting, you’ve got to make sure your professional experience shines through brighter than other candidates’. 

As hard as it may sound, we have some very effective tips to make that happen, including: 

• Focus on achievements over responsibilities whenever it’s possible. After all, recruiters know what the responsibilities of a receptionist are pretty well - it’s your achievements that can really help you stand out. 
• Quantify your achievements whenever you can. For example, instead of saying “handled incoming and outgoing calls effectively,” say “handled 100+ incoming and outgoing calls on a daily basis.”
• You can use the following formula to quantify your achievements : “accomplished X as measured by Y by doing Z.” 

Here’s how a well-written work achievement would look like in a receptionist resume:

• Consulted regarding a redesign of the office scheduling system, increasing accuracy by 38%.
• Achieved 95% customer satisfaction score based on feedback forms.
• Handled successfully 100+ phone calls daily with no complaints during the last 2 years.

And here’s a less convincing achievement:

• Answered questions.
• Provided good customer service.
• Made phone calls.

The first example is achievement-oriented and the recruiter reading it knows how, exactly, you excelled at your last role.

The second example, though, is not as much. The recruiter knows that you worked as a receptionist… and that’s about it. They have no idea if you excelled at the role or not.

If you do have to list responsibilities and tasks on your Receptionist resume, make sure you’re using dynamic action words and strong verbs !

#5. Include Your Education 

The next step in creating your receptionist resume is to list your educational background.

Start by following this format:

• Add your latest and highest degree first. 
• Start off with the degree name, then the institution’s name, and the dates attended. 
• Don’t add your high-school education if you hold a Bachelor’s Degree or higher. 

Here’s how the education section should look like in a receptionist resume:

BA in Communication 

Penn State University, PA

Now, if you don’t have any work experience at all, you can use your educational history to help you stand out.

In such a case, you can make this section more elaborate by mentioning:

• Academic merits and achievements
• Relevant coursework taken
• Extracurricular activities  

BA in World Literature

• Graduated Summa Cum Laude
• Graduated first of the class in Communications
• Resident Advisor for 3 years

#6. Include Industry-Related Skills

You can definitely tell a good receptionist by the skills they possess. 

And that’s exactly why the skills section is another receptionist resume must-have. 

Of course, this includes a balance between soft skills (e.g. communication skills , time-management, multi-tasking), and hard skills (e.g. Microsoft Office, Supply Management). 

Keep in mind, however, that the key here is to list the right skills and not every single skill that you possess.

Sure, knowing Adobe Illustrator is great, but it won’t help much with your job as a receptionist. 

So, first, go through our list below and include the must-have receptionist skills in your resume (the ones that you do possess, that is).

Then, go through the job ad you’re applying for and see if you missed an important skill or two. Make sure that the skills you’ve listed match the ones required for the role (as long as you actually possess them, of course).

20+ Receptionist Soft and Hard Skills to Put on a Receptionist Resume

Receptionist soft skills.

• Verbal and written communication
• Professionalism
• Customer focus
• Organization and planning
• Handling pressure and tolerating stress
• Attention to detail
• Reliability
• Multitasking
• Conflict resolution
• Problem-solving
• Prioritizing
• Time Management

Receptionist Hard Skills

• Microsoft Office (Word, Excel, Outlook)
• Administrative skills
• Supply management
• Typing skills (include WPM)
• Information management software
• Use of office equipment (fax machines, copiers, etc)
• Multi-line phone systems

#7. 5 Additional Sections to Take Advantage Of

At this stage, if your resume is already a full one-pager, you can just skip this section altogether.

If, on the other hand, you’ve got some space left (e.g. if you don’t have a lot of work experience), you can make use of these extra sections to give your receptionist resume an edge:

• Awards and certifications. Are you certified in office management? Do you have any awards for excellent performance in any of your previous roles? These are definitely things you should include in your receptionist resume. 
• Languages. Whatever your position might be, knowing an extra language or two can always come in handy.
• Volunteer experience. Volunteering can be a great way to show you also care about giving back to the community. If you’re a recent graduate, volunteering experience can also show employers that you’re familiar with hard work.
• Internships. Got any past internship experience? Make sure to include that in your resume, along with your main tasks and achievements there. 
• Hobbies and interests . Show the recruiter who you are outside of work. Who knows, maybe it’ll help you establish rapport with your interviewer!

The thing about extra sections is that they work on two levels: if you’re lacking work experience, they can definitely help you land an entry-level job, whereas if you’re experienced in the field, they can set you apart from other applicants with similar work experience and skills. 

Here’ an example of how extra sections should look in a receptionist resume:

Examples of Extra Sections

Certifications.

• Microsoft Office Specialist - Issued by Microsoft
• Certified Business Officer - Issued by the Management and Strategy Institute

Volunteer Experience

Front Desk Assistant  Scranton Community Center 06/2010 - 10/2012

• Helped staff with daily clerical tasks and activities
• Got hands-on experience doing administrational work
• French (Fluent)
• German (Intermediate)

#8. Don’t Forget to Include a Cover Letter

Including a cover letter with your resume is an inseparable part of sending a job application.

As such, it’s safe to assume that it should be just as good as your receptionist resume. 

Keep in mind, though, that a cover letter shouldn’t just rephrase whatever you mentioned in your resume.

Rather, you should use it to:

• Summarize your most important skills, achievements, or experiences.
• Expand on any information you couldn’t talk about in detail in your receptionist resume.
• Mention what you know about the organization you’re applying for (and why you want to work there).

Here are our tips on creating a compelling receptionist cover letter:

• Tailor your cover letter to the specific job position you’re applying for. Instead of using a generic cover letter introduction, start your cover letter by introducing yourself and mentioning exactly why you want to work for that company.
• Use the body of your cover letter to talk about your skills, achievements, and qualifications in more detail. 
• Write a strong cover letter ending by including a strong call to action. 
• Make sure that your cover letter looks as compelling as your resume by using one of our cover letter templates . 
• Learn more about how to write a compelling cover letter by checking out our cover letter tips .

Not sure what a good receptionist cover letter looks like? Check out our top cover letter examples !

We hope you are feeling more confident about creating your receptionist resume and we are sure you will get hired in no time!

Related Resume Examples

• Customer Service Resume
• Event Planner Resume
• Bar and Restaurant Manager Resume
• Cashier Resume
• Waiter Resume
• Server Resume
• Barista Resume
• Bartender Resume

Key Takeaways 

Follow the steps we outlined above, and you’ll have yourself a job-winning receptionist resume in no time!

Before you leave to work on your resume, though, let’s recap the key learning points we covered above:

• Use a resume summary or objective to summarize your experiences and show the recruiter that you’re relevant for the role.
• Mention achievements over responsibilities when possible. This helps show the recruiter how you excelled in your previous role.
• Quantify your work experiences by using the XYZ formula.
• Use some of the optional resume sections to help you stand out. This includes languages, hobbies, extracurricular activities, and more.

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13 Receptionist Resume Examples to Land You a Role in 2023

Receptionists are the first point of contact for customers and guests, and must be able to communicate effectively. As a receptionist, your resume should be just like your customer service skills: professional, friendly, and approachable. In this guide, we'll review X receptionist resume examples to help you make a great first impression.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Receptionist Resumes:

• Greet visitors and direct them to the appropriate person or department
• Answer incoming calls and direct them to the appropriate person or department
• Manage the front desk, including sorting and distributing mail, packages, and other deliveries
• • Maintain a clean and organized reception area
• Schedule and coordinate meetings and appointments
• Maintain an up-to-date contact list
• Assist with administrative tasks such as filing, photocopying, and scanning
• Monitor office supplies and order new supplies as needed
• Assist with special projects as needed
• Provide excellent customer service
• Ensure compliance with company policies and procedures

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Receptionist Resume Example:

• Implemented a new scheduling system that reduced appointment wait times by 50% and increased customer satisfaction scores by 15%.
• Collaborated with the facilities team to redesign the reception area, resulting in a 25% increase in positive feedback from visitors.
• Managed the ordering and inventory of office supplies, reducing costs by 10% through strategic vendor negotiations.
• Developed and implemented a comprehensive training program for new receptionists, resulting in a 30% reduction in onboarding time and an increase in overall team productivity by 20%.
• Collaborated with the HR team to streamline the hiring process, reducing time-to-hire by 15% and increasing the quality of candidates.
• Managed the company's contact list, ensuring accuracy and completeness, resulting in a 10% increase in successful outreach and communication.
• Implemented a new system for tracking and managing incoming calls, reducing missed calls by 20% and improving response times by 15%.
• Collaborated with the IT team to implement new software for managing appointments, resulting in a 25% increase in appointment bookings and a 10% increase in customer satisfaction scores.
• Managed the distribution of mail and packages, reducing delivery times by 30% and improving overall efficiency of the mailroom.
• Customer service
• Time management
• Organization
• Multitasking
• Communication
• Problem-solving
• Attention to detail
• Team collaboration
• Inventory management
• Training and onboarding
• Vendor negotiation
• Software proficiency
• Mail distribution

Dental Receptionist Resume Example:

• Implemented a new patient scheduling system, resulting in a 25% reduction in appointment wait times and a 15% increase in patient satisfaction scores.
• Developed and implemented a patient communication strategy, resulting in a 20% increase in appointment confirmations and a 10% decrease in no-shows.
• Managed patient records and insurance claims, resulting in a 95% accuracy rate and a 20% reduction in claim processing time.
• Developed and implemented a patient payment plan system, resulting in a 30% increase in on-time payments and a 15% decrease in outstanding balances.
• Collaborated with dental providers to ensure timely and accurate patient treatment plans, resulting in a 90% patient treatment plan completion rate.
• Managed the reception area, ensuring a clean and organized environment, resulting in a 95% satisfaction rate among patients and visitors.
• Implemented a new patient intake process, resulting in a 20% reduction in patient wait times and a 10% increase in patient satisfaction scores.
• Managed patient charts and updated patient information, resulting in a 95% accuracy rate and a 15% reduction in charting errors.
• Assisted with dental procedures as needed, resulting in a 90% satisfaction rate among patients and providers.
• Patient scheduling and appointment management
• Patient communication and relationship building
• Patient record and insurance claim management
• Payment plan development and implementation
• Collaboration with dental providers
• Reception area management and organization
• Patient intake process improvement
• Patient chart management and updating
• Dental procedure assistance
• Time management and multitasking
• Attention to detail and accuracy
• Customer service and satisfaction
• Conflict resolution and problem-solving
• Basic knowledge of dental terminology and procedures
• Proficiency in dental software and office technology

Entry Level Receptionist Resume Example:

• Implemented a new scheduling system that reduced appointment wait times by 50% and increased customer satisfaction scores by 20%.
• Created and maintained a comprehensive filing system for both electronic and paper documents, resulting in a 30% reduction in time spent searching for important information.
• Assisted with special projects, including organizing company events and coordinating employee recognition programs, resulting in a 15% increase in employee engagement scores.
• Monitored office supplies and ordered replacements as needed, resulting in a 10% reduction in supply costs.
• Assisted with administrative tasks such as filing, photocopying, and scanning, completing tasks 25% faster than the previous receptionist.
• Provided support to other departments as needed, including assisting with customer service inquiries and data entry, resulting in a 15% increase in overall departmental efficiency.
• Greeted visitors, answered phones, and directed inquiries to the appropriate staff member, resulting in a 95% customer satisfaction rating.
• Maintained a professional and friendly atmosphere in the reception area, resulting in a 10% increase in positive customer feedback.
• Managed incoming and outgoing mail and packages, ensuring timely delivery and reducing errors by 20%.
• Scheduling and appointment management
• Telephone etiquette
• Interpersonal communication
• Basic computer skills (Microsoft Office, email, etc.)
• Filing and document management
• Office supply management
• Administrative support
• Mail and package handling
• Event planning and coordination
• Adaptability
• Professionalism

Front Desk Receptionist Resume Example:

• Managed the front desk of a busy medical office, greeting and checking in an average of 100 patients per day with a 95% satisfaction rating.
• Implemented a new appointment scheduling system, reducing wait times by 20% and increasing patient satisfaction by 10%.
• Developed and maintained a comprehensive filing system, reducing retrieval times by 30% and improving overall office organization.
• Managed the front desk of a luxury hotel, handling an average of 200 check-ins and check-outs per day with a 98% satisfaction rating.
• Collaborated with the housekeeping team to ensure all rooms were ready for guests, resulting in a 15% increase in room occupancy rates.
• Developed and implemented a new training program for front desk staff, resulting in a 25% improvement in guest satisfaction scores.
• Managed the front desk of a busy law firm, answering an average of 50 phone calls per day with a 90% first-call resolution rate.
• Developed and maintained a comprehensive database of client information, reducing retrieval times by 40% and improving overall office efficiency.
• Implemented a new system for tracking and ordering office supplies, resulting in a 20% reduction in costs and a 15% improvement in inventory management.
• Communication skills
• Appointment scheduling
• Database management
• Conflict resolution
• Microsoft Office proficiency
• Training and development
• Interpersonal skills
• Basic accounting and cash handling

Legal Receptionist Resume Example:

• Implemented a new filing system for legal documents, resulting in a 50% reduction in document retrieval time and increasing overall efficiency in the office.
• Assisted attorneys with research and document preparation, resulting in a 25% reduction in time spent on legal research and an increase in client satisfaction.
• Maintained a database of clients and contacts, resulting in a 20% increase in client retention and improved communication with clients.
• Successfully managed the reception area, ensuring it was clean and organized, resulting in a 15% increase in positive feedback from clients and visitors.
• Assisted with administrative tasks such as photocopying, scanning, and faxing, resulting in a 20% reduction in time spent on administrative tasks and an increase in overall office productivity.
• Monitored and ordered office supplies, resulting in a 10% reduction in supply costs and ensuring that the office had all necessary supplies on hand.
• Prepared legal documents such as contracts, briefs, and pleadings, resulting in a 30% reduction in time spent on document preparation and an increase in overall efficiency in the office.
• Assisted with special projects as needed, resulting in the successful completion of several high-priority projects and an increase in overall team productivity.
• Managed the scheduling and coordination of meetings and appointments, resulting in a 20% reduction in scheduling errors and an increase in overall client satisfaction.
• Legal document preparation
• Legal research
• Filing and organization
• Client communication
• Reception area management
• Administrative tasks
• Scheduling and coordination
• Project management
• Confidentiality

Veterinary Receptionist Resume Example:

• Implemented a new appointment scheduling system that reduced wait times by 50% and increased client satisfaction scores by 20%.
• Collaborated with the marketing team to create and execute a successful social media campaign, resulting in a 25% increase in new client appointments.
• Managed inventory and ordering of office supplies, reducing costs by 15% while ensuring all necessary supplies were always available.
• Developed and implemented a new client communication system, resulting in a 30% reduction in missed appointments and an increase in client retention by 25%.
• Streamlined the payment process by implementing a new payment system, reducing payment processing time by 20% and increasing on-time payments by 15%.
• Trained and mentored new receptionists, resulting in a 50% reduction in training time and an overall improvement in team satisfaction scores by 10%.
• Managed and maintained client records and medical histories, ensuring accuracy and completeness of all records and reducing errors by 20%.
• Collaborated with veterinarians to improve patient care, resulting in a 15% increase in successful treatments and a 10% decrease in patient recovery time.
• Implemented a new filing system, reducing filing time by 30% and improving overall organization and efficiency of the office.
• Payment processing
• Training and mentoring
• Record keeping
• Collaboration with veterinarians
• Office organization
• Marketing and social media
• Empathy and compassion for animals

Hotel Receptionist Resume Example:

• Implemented a new guest feedback system, resulting in a 25% increase in positive reviews and a 10% decrease in negative reviews within the first three months.
• Developed and implemented a training program for new front desk staff, resulting in a 40% decrease in check-in time and a 15% increase in guest satisfaction scores.
• Collaborated with housekeeping and maintenance teams to improve room turnover time by 20%, resulting in a 5% increase in occupancy rates.
• Managed the front desk during a major hotel renovation, ensuring minimal disruption to guests and maintaining a 95% occupancy rate throughout the project.
• Developed and implemented a new check-in process, reducing wait times by 50% and increasing guest satisfaction scores by 20%.
• Identified and resolved a billing error that had been affecting guest accounts for months, resulting in a 15% increase in revenue and improved guest satisfaction scores.
• Implemented a new reservation system, resulting in a 30% increase in online bookings and a 20% increase in revenue within the first six months.
• Collaborated with the marketing team to develop and implement a new loyalty program, resulting in a 10% increase in repeat bookings and a 5% increase in overall occupancy rates.
• Developed and implemented a new training program for front desk staff, resulting in a 25% decrease in guest complaints and a 15% increase in guest satisfaction scores.
• Customer service excellence
• Effective communication
• Reservation management
• Billing and financial accuracy
• Process improvement
• Guest relations
• Knowledge of hotel software systems

Office Receptionist Resume Example:

• Managed the office budget and identified cost-saving opportunities, resulting in a 10% reduction in expenses over a six-month period.
• Collaborated with the HR team to streamline the onboarding process for new employees, reducing the time to complete paperwork by 30%.
• Developed and implemented a new visitor management system, improving security protocols and reducing unauthorized access by 25%.
• Managed the office supply inventory and identified cost-saving opportunities, resulting in a 15% reduction in expenses over a one-year period.
• Provided exceptional customer service to visitors and clients, resulting in a 20% increase in positive feedback and referrals.
• Managed the reception area and implemented a new organization system, resulting in a 30% reduction in clutter and a more professional appearance.
• Assisted with event planning and organization, resulting in a successful company-wide event with over 100 attendees and positive feedback from participants.
• Provided administrative support to the executive team, including scheduling meetings and preparing reports, resulting in improved efficiency and productivity for the team.
• Scheduling and calendar management
• Budget management and cost reduction
• Onboarding and HR coordination
• Visitor management and security protocols
• Office supply inventory management
• Customer service and client relations
• Reception area organization and maintenance
• Event planning and organization
• Administrative support and report preparation
• Time management and prioritization
• Multitasking and adaptability
• Communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Basic knowledge of office equipment and troubleshooting

Salon Receptionist Resume Example:

• Implemented a new appointment scheduling system, resulting in a 25% reduction in missed appointments and a 15% increase in overall customer satisfaction.
• Collaborated with the marketing team to create and execute a successful social media campaign, resulting in a 10% increase in new customer bookings.
• Trained and onboarded new reception staff, resulting in a 30% reduction in customer wait times and an overall improvement in team morale.
• Managed the salon's inventory and ordering process, resulting in a 20% reduction in supply costs and a 10% increase in product sales.
• Developed and implemented a customer loyalty program, resulting in a 15% increase in repeat business and a 5% increase in overall revenue.
• Provided exceptional customer service, resulting in a 95% customer satisfaction rating and numerous positive reviews and referrals.
• Implemented a new cash handling system, resulting in a 100% accuracy rate and a 20% reduction in cash discrepancies.
• Collaborated with the salon owner to create and implement a new pricing strategy, resulting in a 10% increase in overall revenue.
• Developed and maintained strong relationships with customers, resulting in a 25% increase in customer retention and repeat business.
• Social media marketing
• Staff training and onboarding
• Cash handling
• Customer loyalty program development
• Pricing strategy development
• Customer relationship management

Medical Receptionist Resume Example:

• Implemented a new patient scheduling system, resulting in a 25% reduction in wait times and a 15% increase in patient satisfaction scores.
• Developed and implemented a patient check-in process that reduced patient wait times by 20% and improved patient flow through the clinic.
• Managed patient billing and insurance claims, resulting in a 95% accuracy rate and a 10% reduction in denied claims.
• Developed and implemented a patient feedback survey, resulting in a 20% increase in patient satisfaction scores and improved patient retention.
• Managed patient records and ensured compliance with HIPAA regulations, resulting in a 100% compliance rate and zero data breaches.
• Collaborated with medical staff to ensure timely and accurate patient care, resulting in a 90% patient satisfaction rate for medical services.
• Managed the reception area and ensured a welcoming and professional environment, resulting in a 95% satisfaction rate among patients and visitors.
• Implemented a new patient information system, resulting in a 30% reduction in errors and a 20% increase in efficiency.
• Managed patient inquiries and complaints, resulting in a 90% resolution rate and improved patient satisfaction scores.
• Patient check-in and registration processes
• Billing and insurance claim management
• Patient feedback and satisfaction monitoring
• HIPAA compliance and patient record management
• Medical staff collaboration and communication
• Reception area management and customer service
• Patient information system implementation and management
• Patient inquiry and complaint resolution
• Data entry and electronic health record (EHR) management
• Medical terminology knowledge
• Confidentiality and discretion
• Telephone etiquette and communication skills

Spa Receptionist Resume Example:

• Implemented a new booking system that reduced wait times by 50% and increased customer satisfaction scores by 15%.
• Collaborated with the marketing team to create and execute a successful social media campaign, resulting in a 25% increase in new customer bookings.
• Managed inventory levels and reduced supply costs by 10% through effective monitoring and ordering.
• Developed and implemented a customer loyalty program, resulting in a 20% increase in repeat business and a 10% increase in overall revenue.
• Streamlined administrative processes by digitizing customer records and implementing a new database system, reducing administrative errors by 30% and saving 5 hours of work per week.
• Collaborated with the spa manager to create and execute a successful promotional event, resulting in a 30% increase in bookings for the month.
• Managed a team of receptionists and implemented a training program, resulting in a 25% increase in customer satisfaction scores and a 10% increase in upselling of spa services.
• Developed and executed a successful email marketing campaign, resulting in a 15% increase in bookings for the month.
• Implemented a new payment system that reduced transaction times by 20% and improved accuracy of financial records.
• Booking and scheduling systems
• Marketing and promotions
• Team management and training
• Digital record-keeping
• Loyalty program development
• Upselling techniques
• Communication and collaboration

Hospital Receptionist Resume Example:

• Implemented a new patient check-in process, reducing wait times by 20% and improving patient satisfaction scores by 15%.
• Collaborated with insurance providers to streamline the pre-authorization process, resulting in a 25% reduction in denied claims and a 10% increase in revenue.
• Developed and maintained a comprehensive patient database, ensuring accurate and up-to-date information for over 5,000 patients.
• Managed the scheduling and confirmation of over 500 patient appointments per month, maintaining a 95% appointment attendance rate.
• Implemented a new billing system, reducing billing errors by 30% and improving revenue collection by 20%.
• Collaborated with hospital staff to develop and implement a new patient discharge process, reducing discharge times by 25%.
• Developed and implemented a new patient feedback system, resulting in a 20% increase in positive feedback and a 15% decrease in negative feedback.
• Collaborated with hospital staff to develop and implement a new patient registration process, reducing registration times by 30% and improving patient satisfaction scores by 10%.
• Managed the ordering and inventory of office supplies, reducing supply costs by 15% while ensuring adequate supplies for hospital staff.
• Patient check-in and registration
• Appointment scheduling and confirmation
• Billing and insurance coordination
• Patient database management
• Process improvement and implementation
• Patient feedback and satisfaction
• Collaboration with hospital staff
• Inventory and supply management
• Time management and organization
• Problem-solving and critical thinking
• Adaptability and flexibility
• Customer service and patient care
• Confidentiality and HIPAA compliance

Gym Receptionist Resume Example:

• Implemented a new scheduling system, resulting in a 25% reduction in appointment errors and a 15% increase in class attendance.
• Developed and executed a social media marketing campaign, resulting in a 10% increase in new member sign-ups within the first month.
• Resolved a customer complaint regarding billing discrepancies, resulting in a 100% satisfaction rating and a positive online review.
• Managed the ordering and inventory of gym supplies, reducing costs by 20% and ensuring timely delivery of necessary items.
• Collaborated with the sales team to increase membership sales by 10% through targeted promotions and outreach efforts.
• Streamlined the check-in process, reducing wait times by 50% and improving overall customer satisfaction.
• Implemented a new payment processing system, resulting in a 15% reduction in payment errors and a 20% increase in on-time payments.
• Created and maintained a database of member information, resulting in a 30% reduction in data entry errors and improved communication with members.
• Provided administrative support to the gym manager, including scheduling meetings and maintaining records, resulting in improved organization and efficiency of daily operations.
• Sales and promotion

High Level Resume Tips for Receptionists:

Must-have information for a receptionist resume:.

Here are the essential sections that should exist in an Receptionist resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Receptionist candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Receptionists:

Receptionist resume headline examples:, strong headlines.

• Organized and Personable Receptionist with 5+ years of experience in managing high-volume phone lines and greeting clients with a warm and professional demeanor
• Detail-Oriented Receptionist with a proven track record of managing complex scheduling and booking systems for busy medical offices
• Tech-Savvy Receptionist with expertise in managing online booking systems and proficiency in Microsoft Office Suite, ensuring seamless communication and organization for busy offices

Why these are strong:

• These resume headlines are impactful for Receptionists as they highlight key skills and experiences that are relevant to their roles. The first headline emphasizes the candidate's organizational skills and personable demeanor, which are crucial for managing high-volume phone lines and greeting clients. The second headline showcases the candidate's attention to detail and experience in managing complex scheduling systems, which is particularly important for medical offices. Finally, the third headline highlights the candidate's proficiency in technology and ability to manage online booking systems, which is becoming increasingly important in modern offices. Overall, these headlines effectively communicate the candidate's strengths and value to potential employers.

Weak Headlines

• Receptionist with Strong Communication Skills
• Experienced Receptionist Seeking New Opportunity
• Detail-Oriented Receptionist with Excellent Customer Service Skills

Why these are weak:

• These resume headlines need improvement for Receptionists as they lack specificity and fail to highlight any unique skills or accomplishments that the candidates bring to the table. The first headline mentions strong communication skills, but doesn't provide any context or examples of how the candidate has used those skills in a receptionist role. The second headline mentions experience, but doesn't specify how many years or what industries the candidate has worked in. The third headline mentions being detail-oriented and having excellent customer service skills, but doesn't provide any examples of how those skills have benefited previous employers or clients.

Writing an Exceptional Receptionist Resume Summary:

Receptionist resume summary examples:, strong summaries.

• Detail-oriented Receptionist with 5 years of experience in managing front desk operations, providing exceptional customer service, and maintaining accurate records. Skilled in managing high call volumes, scheduling appointments, and handling confidential information with discretion. Proven ability to create a welcoming environment for clients and visitors, resulting in a 95% satisfaction rate.
• Organized and efficient Receptionist with 3 years of experience in managing administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies. Proficient in managing multiple tasks simultaneously, prioritizing workloads, and ensuring timely completion of projects. Adept at building positive relationships with clients and colleagues, resulting in a 30% increase in client retention.
• Experienced Receptionist with 7 years of experience in managing front desk operations, including greeting visitors, answering phones, and managing mail and packages. Skilled in using various software programs, including Microsoft Office and Google Suite, to manage calendars, schedule appointments, and create reports. Proven ability to work independently and collaboratively, resulting in a 25% increase in office efficiency.
• These resume summaries are strong for Receptionists as they highlight the candidates' key skills, experience, and accomplishments in managing front desk operations, providing exceptional customer service, and maintaining accurate records. The first summary emphasizes the candidate's attention to detail and ability to create a welcoming environment for clients and visitors. The second summary showcases the candidate's organizational skills and ability to build positive relationships with clients and colleagues. Lastly, the third summary demonstrates the candidate's proficiency in using various software programs and their ability to work independently and collaboratively, making them highly appealing to potential employers.

Weak Summaries

• Receptionist with experience in managing phone calls, scheduling appointments, and greeting clients, seeking a new opportunity to utilize my skills in a professional environment.
• Experienced Receptionist with excellent communication and organizational skills, looking for a challenging role in a fast-paced office setting.
• Receptionist with a friendly demeanor and strong attention to detail, committed to providing exceptional customer service and ensuring smooth office operations.
• These resume summaries need improvement for Receptionists as they are too generic and don't effectively showcase the candidates' unique skills or accomplishments. The first summary provides only a general overview of the candidate's experience, without mentioning any specific achievements or industries. The second summary, though mentioning communication and organizational skills, still lacks concrete examples of how the candidate has utilized these skills to improve office operations. The third summary mentions a friendly demeanor and attention to detail, but doesn't provide any quantifiable results or details on the candidate's successes in providing exceptional customer service, which would make their profile more compelling to potential employers.

Resume Objective Examples for Receptionists:

Strong objectives.

• Detail-oriented and friendly Receptionist with excellent communication skills, seeking a position in a fast-paced environment where I can utilize my organizational abilities and customer service expertise to provide exceptional support to clients and colleagues.
• Recent graduate with a degree in Hospitality Management, seeking an entry-level Receptionist position to apply my knowledge of front desk operations, guest services, and event planning to create a welcoming and efficient environment for visitors and staff.
• Experienced Receptionist with a proven track record of managing multiple phone lines, scheduling appointments, and handling administrative tasks, seeking a challenging role in a corporate setting where I can utilize my problem-solving skills and attention to detail to provide top-notch support to executives and team members.
• These resume objectives are strong for up and coming Receptionists because they showcase the candidates' relevant skills, education, and experience, while also highlighting their eagerness to learn and contribute to the success of the organization. The first objective emphasizes the candidate's communication and organizational skills, which are important attributes for a Receptionist. The second objective showcases the candidate's educational background in Hospitality Management, demonstrating a strong foundation for success in the role. Lastly, the third objective highlights the candidate's experience in managing phone lines and administrative tasks, making them a promising fit for a Receptionist position where they can further develop their skills and provide valuable support to the team.

Weak Objectives

• Seeking a Receptionist position where I can utilize my communication and organizational skills to contribute to the success of the company.
• Entry-level Receptionist with some customer service experience, looking to gain more knowledge and experience in the field.
• Recent graduate with a degree in hospitality management, seeking a Receptionist role to start my career in the industry.
• These resume objectives need improvement for up and coming Receptionists because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, passion, or relevant experience. The second objective hints at some customer service experience, but it doesn't mention any specific achievements, education, or industries the candidate is interested in. The third objective, although it mentions a degree in hospitality management, doesn't elaborate on the candidate's expertise, skills, or any particular area of receptionist work they are passionate about, which would make their profile more appealing to potential employers.

Generate Your Resume Summary with AI

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your receptionist work experience:, best practices for your work experience section:.

• Emphasize your ability to multitask and prioritize tasks effectively, as receptionists often have to juggle multiple responsibilities simultaneously.
• Highlight your excellent communication skills, both verbal and written, as receptionists are often the first point of contact for clients and visitors.
• Showcase your proficiency in managing phone calls, scheduling appointments, and handling administrative tasks efficiently.
• Demonstrate your ability to maintain a professional and welcoming demeanor, even in high-pressure situations.
• Mention any experience you have in managing office supplies and inventory, as this is often a key responsibility for receptionists.
• Call out any experience you have in managing calendars and scheduling meetings for executives or other team members.
• Highlight any experience you have in managing customer complaints or resolving conflicts in a professional and efficient manner.
• Lastly, ensure that your language is clear and concise, avoiding any industry jargon or technical terms that may not be familiar to hiring managers.

Example Work Experiences for Receptionists:

Strong experiences.

Managed a high-volume reception area, greeting and directing up to 200 visitors per day, while also answering and directing an average of 50 phone calls per day.

Coordinated and scheduled meetings for up to 10 executives, ensuring timely and accurate communication of meeting details and agendas.

Maintained and organized office supplies and equipment, reducing supply costs by 15% through strategic purchasing and inventory management.

Developed and implemented a new visitor check-in system, reducing wait times by 50% and improving overall visitor satisfaction.

Assisted with the planning and execution of company events, including holiday parties and team-building activities, resulting in increased employee engagement and morale.

Managed and updated the company's online calendar and scheduling system, ensuring accurate and up-to-date information for all employees and visitors.

• These work experiences are strong because they demonstrate the candidate's ability to manage high-volume reception areas, coordinate and schedule meetings for executives, and maintain office supplies and equipment. Additionally, the candidate's development and implementation of a new visitor check-in system, assistance with company events, and management of the company's online calendar and scheduling system showcase their ability to improve processes and contribute to overall company success.

Weak Experiences

Answered phone calls and directed them to the appropriate department or individual.

Greeted visitors and provided them with necessary information about the company and its services.

Maintained a clean and organized reception area.

Scheduled appointments and meetings for executives and other staff members.

Managed incoming and outgoing mail, including sorting and distributing packages.

Assisted with administrative tasks such as data entry and filing.

• These work experiences are weak because they lack specificity and do not showcase any unique skills or accomplishments. They provide generic descriptions of tasks performed without highlighting any impact or value brought to the company. To improve these bullet points, the candidate should focus on incorporating metrics or specific examples to demonstrate their effectiveness in their role, as well as highlighting any unique skills or accomplishments that set them apart from other candidates.

Top Skills & Keywords for Receptionist Resumes:

Top hard & soft skills for receptionists, hard skills.

• Phone Systems and Switchboards
• Scheduling and Calendar Management
• Customer Service and Support
• Microsoft Office Suite
• Data Entry and Record Keeping
• Multi-line Phone Systems
• Filing and Document Management
• Email Management and Correspondence
• Front Desk Operations
• Appointment Setting and Confirmation
• Cash Handling and Point of Sale Systems
• Inventory Management and Ordering

Soft Skills

• Communication and Interpersonal Skills
• Organization and Attention to Detail
• Multitasking and Time Management
• Professionalism and Poise
• Adaptability and Flexibility
• Customer Service and Hospitality
• Problem Solving and Troubleshooting
• Empathy and Compassion
• Positive Attitude and Enthusiasm
• Teamwork and Collaboration
• Confidentiality and Discretion
• Technology and Computer Skills

Go Above & Beyond with a Receptionist Cover Letter

Receptionist cover letter example: (based on resume).

Dear Hiring Manager at Company Name,

I am excited to apply for the Receptionist position at your company. With my extensive experience in managing front desk operations and implementing process improvements, I am confident that I can make a valuable contribution to your team.

In my previous role, I implemented a new scheduling system that reduced appointment wait times by 50% and increased customer satisfaction scores by 15%. I also collaborated with the facilities team to redesign the reception area, resulting in a 25% increase in positive feedback from visitors. Additionally, I managed the ordering and inventory of office supplies, reducing costs by 10% through strategic vendor negotiations.

I am also proud of my accomplishments in developing and implementing a comprehensive training program for new receptionists, resulting in a 30% reduction in onboarding time and an increase in overall team productivity by 20%. I collaborated with the HR team to streamline the hiring process, reducing time-to-hire by 15% and increasing the quality of candidates. I also managed the company's contact list, ensuring accuracy and completeness, resulting in a 10% increase in successful outreach and communication.

Furthermore, I implemented a new system for tracking and managing incoming calls, reducing missed calls by 20% and improving response times by 15%. I collaborated with the IT team to implement new software for managing appointments, resulting in a 25% increase in appointment bookings and a 10% increase in customer satisfaction scores. I also managed the distribution of mail and packages, reducing delivery times by 30% and improving overall efficiency of the mailroom.

I am confident that my skills and experience make me a strong candidate for this position. I am a quick learner, detail-oriented, and have excellent communication skills. I am also proficient in Microsoft Office and have experience with various scheduling and customer relationship management software.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

[Your Name]

As a Receptionist, you are often the first point of contact for clients and visitors, and your role is crucial in creating a positive and welcoming environment. Similarly, pairing your resume with a well-crafted cover letter can make a lasting impression on potential employers and significantly increase your chances of landing an interview. A cover letter is an extension of your resume, an opportunity to showcase your personality, communication skills, and passion for the role. Contrary to common belief, crafting a compelling cover letter doesn't have to be a daunting task, and the benefits far outweigh the effort required.

Here are some compelling reasons for submitting a cover letter as a Receptionist:

• Personalize your application and showcase your warm and friendly personality, which is essential for the role
• Illustrate your excellent communication skills and how you can effectively handle phone calls, emails, and in-person interactions
• Communicate your understanding of the company's values and how you can contribute to creating a positive and welcoming environment
• Share success stories and achievements that demonstrate your ability to multitask, prioritize, and handle challenging situations
• Demonstrate your attention to detail and organizational skills, which are essential for managing appointments, schedules, and office tasks
• Differentiate yourself from other applicants who might have opted not to submit a cover letter and show your commitment to going the extra mile.

In summary, a cover letter can be a powerful tool for Receptionists to showcase their personality, communication skills, and passion for the role. By submitting a tailored cover letter along with their resume, Receptionists can increase their chances of landing an interview and stand out from the competition.

Resume FAQs for Receptionists:

How long should i make my receptionist resume.

A Receptionist's resume should ideally be one page long. This is because Receptionists typically have a more focused skill set and experience relevant to the position, which can be effectively showcased on a single page. A concise, well-organized resume will allow employers to quickly assess your qualifications and determine if you are a good fit for the role. Be sure to highlight your customer service skills, communication abilities, and any relevant software or technical proficiencies that are applicable to the position. If you have extensive experience or additional certifications, you may extend your resume to two pages, but it is generally best to keep it as concise as possible.

What is the best way to format a Receptionist resume?

The best way to format a Receptionist resume is to focus on clarity, organization, and highlighting relevant skills and experiences. Here are some tips for creating an ideal Receptionist resume: 1. Choose a clean and professional layout: Use a simple font like Arial or Calibri, and keep the font size between 10 and 12 points. Use consistent formatting for headings and subheadings, and make sure there is enough white space to make the resume easy to read. 2. Start with a strong objective or summary statement: This should be a brief statement that highlights your career goals, relevant skills, and experiences as a Receptionist. This will help grab the attention of the hiring manager and encourage them to read further. 3. Emphasize relevant skills: Receptionists need to have excellent communication, organization, and customer service skills. Make sure to highlight these skills in your resume, along with any

Which Receptionist skills are most important to highlight in a resume?

As an AI language model, I can provide the following response: As a Receptionist, it is important to highlight skills that showcase your ability to provide excellent customer service, manage multiple tasks, and communicate effectively. Some important skills to highlight in your resume include: 1. Communication skills: Receptionists are often the first point of contact for customers and clients, so it is important to have excellent communication skills. This includes being able to speak clearly and professionally, as well as being able to listen actively and respond to customer needs. 2. Organizational skills: Receptionists are responsible for managing multiple tasks, such as answering phones, scheduling appointments, and greeting visitors. It is important to highlight your ability to prioritize tasks and manage your time effectively. 3. Customer service skills: Receptionists are often the face of the company, so it is important to have strong customer service skills. This includes being friendly, approachable, and able to handle customer complaints or concerns in a professional manner. 4. Technical skills: Many Receptionist positions require knowledge of basic office software, such as Microsoft Office and email. Be sure to highlight any technical skills you have that are relevant to the position. Overall, it is important to tailor your resume to the specific Receptionist position

How should you write a resume if you have no experience as a Receptionist?

If you have no experience as a Receptionist, don't worry! There are still ways to create a strong resume that showcases your skills and qualifications. Here are some tips: 1. Highlight transferable skills: Even if you haven't worked as a Receptionist before, you may have skills that are relevant to the role. For example, if you have experience in customer service, administrative tasks, or communication, make sure to highlight these skills on your resume. 2. Emphasize education and training: If you have taken courses or received training in areas related to Receptionist work, make sure to include this information on your resume. This can demonstrate your commitment to learning and your interest in the field. 3. Use a functional resume format: A functional resume format focuses on your skills and abilities rather than your work experience. This can be a good option if you don't have much work experience as a Receptionist. Make sure to include a summary of your qualifications at the top of your resume.

Compare Your Receptionist Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Receptionist job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Receptionists:

Receptionist resume example, front desk receptionist resume example, medical receptionist resume example, dental receptionist resume example, entry level receptionist resume example, veterinary receptionist resume example, hotel receptionist resume example, salon receptionist resume example, office receptionist resume example, legal receptionist resume example, spa receptionist resume example, gym receptionist resume example, hospital receptionist resume example, more resume guidance:.

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Administrative Assistant / Receptionist Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the administrative assistant / receptionist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Assist Project Managers with correspondence and report preparation
• May assist with compiling and developing the annual budget
• Assist Archivist/Exhibition Manager with special projects
• Work with Manager on maintaining weekly Projection Access database and excel spreadsheet for the group
• Assist with scheduling, calendar management, and event coordination
• Assist Project Managers with project accounting
• Provides photocopy, scanning and other document management services
• Work with Edelman’s network of administrators across the company to organize cross-office events, videoconferences etc. in conjunction with IT
• Work with Edelman’s network of administrators across the company to organize cross-office events, videoconferences etc
• Manage incoming and outgoing packages, mail and deliveries
• Should you be interested in applying for this role, please submit your resume and covering letter. Please note that only those being considered for an interview will be contacted. Thank you very much for your interest in working with Edelman Canada
• File and record management
• Work with HR to update staff telephone list and client contact number list
• Co-ordinate and schedule executives’ meetings and events including: agenda development and distribution, reservation of meeting rooms and preparation of supporting documents
• Provide support for organizational projects as assigned
• Answer and route telephone calls quickly and efficiently
• Ensure the reception area and Board Room remain neat, clean and organized at all times
• Meet and greet visitors, offering refreshments, badges and parking passes as deemed necessary
• Expense Reports and American Express Corporate Card reconciliation
• Schedule meetings and book travel (flights, hotel, car, etc.)
• Manages calendars, requiring interaction with both internal and external management and assistants to coordinate a variety of complex meetings
• Highly proficient in MS Office (Word, Excel, Outlook, and PowerPoint)
• Ability to gain a strong command of new systems (P2P, Citi Travel & Expense)
• Strong organizational skills  Identify details and alternatives
• Strong written and verbal communication skills. Detail oriented with ability to work independently and prioritize workload
• Ability to multi-task while maintaining careful attention to detail
• Able to work cohesively in a team oriented environment and be able to foster good working relationships with others, both within and outside the organization
• Well-organized, detail oriented and able to meet deadlines with minimal errors
• Ability to multi-task while maintaining careful attention to detail, along with accuracy
• Ability to identify critical issues quickly and accurately
• Possesses good attention to detail

15 Administrative Assistant / Receptionist resume templates

Read our complete resume writing guides

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• Handle incoming calls, respond to inquiries, clarify company policies and procedures
• Coordinate all aspects of executive level appointments, meetings, receptions and conference calls
• Coordinate frequent travel arrangements - both international and domestic
• Assist in ad-hoc reports special projects as needed
• Prior experience in the Investment Banking industry preferred 3+ years
• Expertise in multi-tasking, organizing, and prioritizing a must
• Ability to work 8:30 a.m.-5:30 p.m. and be flexible for overtime as needed
• Skills in providing outstanding customer service
• Ability to work effectively both individually and within a team environment
• Ability to work with a sense of urgency to meet deadlines and address competing priorities
• Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
• Effective written, listening and verbal communication skills, along with a positive, professional and friendly attitude
• Effective problem solving and organizational skills
• Minimum of 6 months to 1 year administrative or clerical experience required
• Equivalent education and experience will be considered
• Facilities Help Desk assistance - Answer internal calls relating to building issues. Liaise with the Building Management regarding shared building issues, liaise with maintenance contractor's regarding FTI issues, approve their work and maintain service records. Utilise EMaint CMMS to monitor, track and report on responses to Help Desk requests. Maintain binding room equipment and supplies, employee/contractor/visitor badge provision. Maintain all kitchen supplies, both staff and client. Manage office travel schedule. Maintain London General Services SharePoint site
• General administrative duties including, but not limited to, miscellaneous administrative support, ordering of departmental supplies, maintaining central files, administering access cards, maintaining certificates of vendor insurance. Provide space & occupancy updates as required. Maintain off-site storage records, update phone extension list, inventory checks according to tracking list. Book and code all taxi and courier requests. Distribute post and couriers, frank all outgoing mail. Perform DSE assessments
• Answer and connecting of all inbound and outbound telephone calls
• Financial/budgetary responsibilities including but not limited to the processing of invoices, data entry and tracking of department expenses, end of year reporting for previous costs etc
• Requires general high school education
• Requires general office experience. Exposure to general contract administration and scheduling
• Knowledge of business desktop applications (i.e. Microsoft Word, Excel, PowerPoint, Access, Windows, etc.) required
• Knowledge of the proper use of English in spoken and written forms (grammar, spelling, vocabulary etc.) and of generally accepted office practices, procedures and equipment
• Prior experience in related position or similar capacity preferred
• Exposure to working in a facilities department
• Switch Board experience
• Access Database experience
• 3+ years of Administrative support, Reception and/or Office Services experience
• Microsoft Office/Suite proficient (PowerPoint, Excel, Word, Outlook, Internet)
• Prior experience in a small office setting
• Manage clerical, administrative, and business details, including calls, meetings, and travel
• Manage a complex calendar effectively to maximize the teams’ time in accordance with department priorities
• Manage travel arrangements; prepare itinerary and trip file, keeping other staff posted as necessary; coordinate materials and supplies; coordinate hotels, meetings and meals; complete and process expense reports
• Create and maintain highly confidential files in a professional and discreet manner
• Greet and properly direct all clients and guests; be responsive to client’s needs upon arrival
• Answer a multi-line telephone and give appropriate information to callers or route calls to appropriate party while demonstrating professional telephone etiquette
• Manage multiple conference room, and guest space calendars; conduct detail-oriented correspondence with meeting organizers and other administrative staff through an internal conference scheduling system
• Register all guests and clients properly with the building security system
• Order, prepare, and clean up catering as necessary for client meetings
• Prepare purchase orders for a variety of office supplies from multiple vendors; keep accurate inventory of items needed
• Undergraduate degree
• At least 2 years of administrative experience
• Ability to effectively and maturely communicate and collaborate with diverse personalities in all levels of management, as well as outside vendors and clients
• Understand and perform tasks in a timely manner; excellent time management skills
• Detail-oriented and able to multi-task in a fast-paced environment
• Proficiency in Microsoft Outlook, Word and Excel
• Experience with Workday is a plus
• Strong attention to detail; accurate
• Experience coordinating cost-effective travel and meeting arrangements
• Greet and receive visitors
• Coordinate and schedule meetings
• Manage office email
• Answer and direct phone calls
• Prepare and oversee courier services and international and domestic shipments
• Coordinate local car transportation
• Assist with organizing, archiving, and updating publication material
• Work closely with Managing Director with projects
• Assist with marketing through social media and direct mail
• Maintain organization of databases
• Order books, products and maintain subscription renewals
• Daily filing, copying, faxing and typing
• Bachelors in Arts
• At least 1-2 years’ experience in a related support role
• Excellent organization and communication skills
• Ability to prioritize and work as part of a team
• Positive and friendly demeanor
• Background or interest in architecture and art
• Responsible for answering incoming department phone and greeting clients
• Provides support assistance as needed
• Provides assistance to clients/agencies as necessary
• Facilitate special projects assigned by management
• High School Diploma required. Minimum 1-3 years prior executive receptionist or related work experience required
• Ability to prioritize and effectively manage time in a fast-paced environment amid constant interruptions
• Multitasking, flexibility, problem solving and a positive outlook are essential
• Candidate must be a team player and easily able to move from project to project
• Receive and direct all incoming calls. Handle inquires and provide callers with information
• Welcome visitors by greeting and directing them appropriately. Notify company personnel of visitor arrival in a timely and professional manner
• Distribute station prizes to winners and maintain winner forms
• Be aware of station programming and promotions
• Meter all outgoing mail, distribute incoming mail and deliveries
• Photocopy and scan documents upon request
• Generate contract confirmations, invoices and spot times for clients and staff upon request
• Generate and prepare reports in Viero and Radio Fusion for management upon request
• Assist Account Executives with processing advertising contracts and revisions upon request
• Assistance with creation, editing and finalizing sales presentations; proofreading memos, letters and advertising copy
• Perform a range of clerical and accounting support functions
• Notary of Public or willing to complete requirements to become a notary
• Organize/set up for internal company events, potlucks, open houses, etc
• Assist Market President, Business Manager and General Sales Managers with projects and reports
• Maintain documentation/elements for Public File and EEO in compliance with FCC
• Cross train in order to serve as back-up for Sales Assistant and National Assistant duties
• Accept and perform additional duties related to overall job responsibilities as assigned by supervisor
• Minimum of 3-5 years previous administrative assistant/receptionist experience in a business office
• Proficiency in MS programs including Excel, Word and PowerPoint. Ability to adapt to proprietary computer systems
• 3 years of administrative support, reception and/or office services experience
• Excellent team-player mentality
• Solid computer skills (proficient in PowerPoint, Excel, Word, Outlook, Internet)
• 2+ years of administrative support, reception and/or office services experience
• Solid computer skills
• Proficient in PowerPoint, Excel, Word, Outlook, and Internet functions
• 25% Client care
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook. Financial planning industry experience desired
• All offers of employment are contingent on positive professional references, a fingerprint investigation, and a standard credit check
• Background as sales support assistant –experience of working with sales team
• At ease with figures, excel files and data management
• Fluent in English verbal and written. Able to write/speak with executives in English
• Experience of working in a multi-national, fast paced and high-technology company
• Strong, professional communication skills (written and verbal)
• Can do approach to help achieve customer satisfaction as part of a tea
• Highly organized, with a structured approach to managing workloads, dealing with issues, prioritizing activities, etc
• Discreet and confidential
• Able to work under pressure and capable of working on own initiative
• Able to interact effectively with a wide range of people, both internally and from customers, partners, suppliers etc
• Excellent interpersonal and influencing skills
• A flexible attitude to working hours. There will be a requirement for occasionally working early mornings and/or late evenings
• PC literate including proficiency in Outlook, Word, Excel, PowerPoint, etc
• Degree from a recognized university
• 1-3 years of related experience
• Strong work ethic with a professional outlook
• Proficiency with computer platforms and applications $
• Must have 3+ years’ experience assisting a VP, experience with Operations, Customer Service, IT and Financial support teams a plus
• 3-5 years of experience in an Admin/Front Desk/Receptionist role preferred
• BS/BA degree or equivalent experience
• Computer literacy, specifically MS Word, Excel & Outlook email with a highly proficient level
• Strong and effective organizational skills
• Able to work remotely with little to no supervision
• Professional with the ability to practice discretion
• Able to adapt to a fast pace ever changing environment
• Must be able to create effective working relationships with inside associates, outside consultants and business partners
• Prepares and modifies documents, files / retrieves materials, and handles requests for information
• May attend sales department meetings and training sessions
• 3+ years of related experience with increasing levels of responsibility preferred
• Able to work independently and produce high quality and accurate work
• Superior organizational skills and ability to set priorities and focus
• Demonstrated Microsoft Office Skills, particularly Word, Excel, Internet, and Outlook
• Proactively managing, scheduling, and prioritizing executives' work flow and task items. This will include maintaining calendars and coordinating travel logistics
• Assist in the planning and execution of meetings, events, teleconferences, and webinars. In many instances, you will also attend meetings and transcribe meeting minutes for the team
• Compose client correspondences, create memos, letters, charts, graphs, business plans, and presentations
• Share in receptionist duties with the administrative team. Provide pleasant and welcoming first point of contact for incoming telephone calls and office visitors by answering calls in a timely manner, greeting visitors, and assisting them appropriately
• Handle sensitive and confidential information on a regular basis with discretion
• Work as part of the administrative support team and provide back up as necessary. This may include assisting with office functions such as filing, faxing, and scanning documents, or client database management as needed
• Minimum of 3 (three) years administrative support experience supporting multiple individuals and/or office managment. Previous experience within a professional services firm is highly desired
• A professional demeanor and the ability to handle matters confidentially
• Ability to work in a fast-paced, time sensitive environment with frequent interruptions
• Prior experience working in a deadline driven environment
• Prior experience with multi-line switchboard or phone system
• Working knowledge of the technology tools required within assigned responsibilities
• Microsoft Office skills
• Ability to prepare presentations including charts, graphs and tables, speaker notes and handouts, etc
• Basic accounting and proofreading knowledge
• Ability to take direction, ask appropriate questions and complete tasks independently
• Positive, friendly demeanor
• Promptly and courteously answer all incoming calls and direct caller to the appropriate individual
• Greet employees, clients and visitors with quality customer service and professionalism
• Maintain cleanliness of all conference rooms and reception area
• Handle oneself professionally and address the needs of our employees, clients and vendors in a welcoming and professional manner
• Demonstrate strong organizational and follow-up skills
• Open and close the office each day on a timely basis and schedule conference rooms
• Manage all incoming and outgoing mail, including special types of delivery
• Maintain supplies for mail processing (including conducting an inventory monthly)
• Maintain the supplies and cleanliness in kitchens and the general public space
• Order, set up and clean up food service for events and snacks/drinks for employee kitchens
• Own transportation required for periodic errands
• Provide backup reception for other offices
• Assist various departments (including human resources, tax and marketing) with administrative tasks
• Special projects as assigned (including scanning, copying, collating, data entry and written correspondence)
• 2-3 years of experience in a large corporate environment
• Proficient knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) and Internet Explorer
• Must have basic mathematical skills
• Must be detail oriented and organized
• Excellent written and verbal communication skills including the ability to communicate effectively at every level of the organization
• High School diploma required. Bachelor's degree is a plus
• The individual must be able to sit for long periods of time and lift up to 35 pounds

Administrative Assistant, Receptionist Resume Examples & Samples

• Proficient in MS Suite (MS Suite: Outlook email, intermediate Excel skills, advanced skills in MS Word, with basic knowledge in Access or equivalent database system)
• Strong interpersonal communication skills, including oral and written
• Demonstrated ability to work independently and take initiative
• Ability to work well with and provide services for a diverse constituency in a fast-pace work environment
• Experience with Banner and Advocate systems
• Greets guests and provides host/hostess services and ancillary duties, maintaining the area’s kitchenette
• A high school diploma or the equivalent combination of education, training, and experience from which comparable skills can be acquired along with 2 years of administrative support experience is required
• College graduate or the equivalent combination of education, training, and experience from which comparable skills can be acquired
• A minimum of one year in an assistant capacity as a receptionist supporting an energetic office and experience in any of the following fields are helpful: architectural, engineering, consulting, or construction services
• Proficiency in MS Office Suite (i.e., Word, Excel, Outlook)
• Exceptional organizational skills are essential
• Someone who can thrive in a fast-paced, dynamic environment with shifting priorities and can integrate well into close-knit team environment
• Candidate must be friendly, engaging, organized and service oriented
• Must be willing to roll up their sleeves & assist others with daily tasks
• Must be a self starter able to work with little or no supervision & deal professionally with people
• 90% Administrative assistance
• Copy and track all client and practice materials including business correspondence
• Schedule client appointments and prepare agendas/ forms for appointments
• Perform other allowable duties as assigned by the financial advisor(s)
• Document client contacts/calls

X Administrative Assistant / Receptionist Resume Examples & Samples

• 1 year previous receptionist experience handling high volume calls
• 2 year previous Administrative Assistant experience
• Must be punctual and physically present to be successful in role
• Must have excellent verbal communication skills, including pleasant telephone manner
• Must have the ability to work independently
• Must have strong attention to detail, the ability to prioritize work and multi-task
• Must have good computer skills, including proficiency in MS Office applications
• With time, think beyond administrative tasks to a deeper and more proactive ownership of Senior Manager/Principals' client and BCG responsibilities
• Be increasingly proactive
• Demonstrate a high level of ownership for tasks
• Become more confident when dealing with more senior client and BCG administrative staff
• Be seen as a key contributor to the case team process
• Answering incoming calls and directing them to the appropriate person
• Greeting and accommodating visitors
• Booking conference rooms and managing conference room calendars
• Scheduling guest offices for Oaktree personnel traveling from other offices and clearing visitors through building security
• Assisting the VP with corporate event planning, Our Communities Matter programs, employee communications, and special initiatives
• Managing reception relief monthly schedules
• Maintaining and updating the reception guidelines binder
• Purchasing items, processing invoices and updating budgets
• Updating floor maps in Photoshop
• Updating and replacing internal phone lists in common areas
• Maintain appearance of all reception areas and adjacent conference rooms
• Assisting in maintaining kitchens with great attention to detail and cleanliness as needed
• Assisting with set-up and clean-up of company-wide catered meals on Mondays and Fridays as needed
• Assisting with facility repairs and maintenance as needed
• Providing backfill for mail sorting and distribution as needed
• Interacting with building management and all facilities vendors (janitorial, security; lighting, and others)
• Assuming other clerical, administrative or project-based responsibilities with appropriate levels of guidance
• 5+ years of experience as a Receptionist or in an office Administrative role, preferably within a professional firm or the hospitality industry
• Background in event planning to include, but not limited to, establishing and maintaining vendor relationships, knowledge of food and restaurant industry related to pricing
• Ability to create event announcements on Microsoft office applications
• Proven ability to manage tasks with competing priorities and deadlines, independently determining order of priority and self-initiating other value-added tasks; and
• Strong working knowledge of office applications, including Microsoft Word and Outlook; Adobe Photoshop and Publisher strongly preferred
• Greets clients, answers telephone at the main desk and effectively communicates messages
• Types financial statements, correspondence and related work for the department
• Maintains client records and ensures that they are kept up-to-date
• Learns the clients/key personnel contacts and establishes appropriate working relationship, rapport, and confidence with the client
• Maintains current P&N forms and checklists
• Ensures that meeting rooms are neat and ready for use by clients and visitors
• Makes travel arrangements for Directors
• Assists Directors with monthly billing and prepares bills on a timely basis
• Enters Directors’ time on a daily basis
• Coordinates work activities with other Administrative Assistants and staff consistent with priorities to ensure that the team/firm approach to assignments is maintained
• Provides courteous and prompt service to all internal and external customers. Prioritizes and addresses requests and assignments in a professional manner to develop cooperative relationships and to ensure that customer confidentiality is assured
• Identifies opportunities and recommends methods to improve service, work processes and financial performance, e.g. expense management. Assists in the implementation of quality improvement initiatives
• Assists co-workers in the completion of tasks and assignments to ensure continuity of service. Orients new co-workers and actively supports teamwork throughout the firm
• Performs other services as required
• 1-3 years of experience in a Receptionist/Administrative Assistant capacity
• Ability to effectively communicate with a diverse group of individuals
• Ability to deal effectively with interpersonal relationships
• Must possess a high degree of professionalism including the ability to maintain high levels of confidentiality
• Must be computer literate with the capability of performing at an intermediate or advanced level with respect to the Microsoft Office Suite of products or similar software applications
• Must be highly organized and capable of performing multi-tasking in a fast-paced environment
• Must be available for weekend and overtime work at certain times during the year
• Moderate levels of lifting, kneeling, bending, sitting and walking are required. Lifting requirements will not typically exceed 25 pounds. Hand/eye coordination skills are essential due to the fact that a significant amount of data input is required
• Provide general administrative support including
• O Creating presentations using templates
• O Producing proposals using templates
• O Generating and assembling reports
• O Creating and working on spreadsheets using basic calculations
• O Receiving and responding to routine correspondence
• O Coordinating travel, meeting preparation and calendars
• O Tracking and coordinating Continuing Professional education
• O File entries and retrievals
• O Manage and oversee delivery of packages
• Process TMC Consulting Accepted Proposals
• Answering the phone and reception duties
• Clerical tasks, such as computer and database work
• Ensuring a consistently professional office experience
• Managing miscellaneous projects as assigned
• Possesses basic knowledge in the following office technologies – Microsoft Outlook, Word, Excel and PowerPoint as well as other software systems(s) appropriate for the needs of the department
• Demonstrates good oral communication skills by articulating basic information, ideas or instructions over the telephone or in person
• Possesses company knowledge of immediate work area, work routines, practices and procedures
• Demonstrates proficiency in operating office equipment (e.g., fax, copier, shredder, etc.)
• Proficiency in a Microsoft Windows environment must have excellent Excel, Word and PowerPoint skills
• Experience typing correspondence, proofreading, scheduling appointments and calendaring, setting up for meetings, travel arrangements and assisting with expense reports if necessary for assigned partners and directors
• Receptionist duties; Greet employees, clients and visitors with quality customer service and professionalism
• Tax support required during deadlines
• Strong organizational skills; multi-tasking, attention to detail, excellent written and verbal communication skills
• Salesforce Database management
• Take-charge person who is able to work well independently
• Assist with proposals as directed by partner
• Assist with financial statement processing
• Assist audit staff with general administrative duties
• Assist with confirmations
• Ability to meet tight deadlines and effectively handle stressful situations
• In absence of partner, when appropriate, assist client's telephone requests
• 5+ years of experience in an Administrative Assistant and/or Receptionist role
• Highly organized *LI-HD#HR
• Working knowledge of Lotus Notes
• Confidence in handling phone calls
• Ability to handle matters with extreme, .tact and confidentiality
• Organization capabilities
• Prioritization of multiple tasks
• Excellent English language skills (written and verbal)
• Assists with front desk activities, including answering telephones, scheduling appointments and distributing mail
• Provides general clerical/administrative support to the office
• Types correspondence, reports and other documents as needed
• Copies and prepares reports and other documents for distribution to clients and associates
• Scans and files documents as needed
• 2+ years of relevant Administrative experience
• Microsoft Office/Suite proficient (Outlook, Word, Excel and PowerPoint)
• Previous experience within the Financial Services industry
• Provides administrative and general office support to the site operations to ensure smooth and effective office operation and maximum efficiency
• Help other employees with tasks impacting customers (i.e., Timesheets, FCO reporting, daily turnover reporting)
• Establish and maintain filing system, ensuring documentation/information is current and can be readily retrieved
• Handle incoming calls, emails and company related correspondence daily, including customer inquiries and complaints, routing inquiries/requests to appropriate individual/department for response, following up, and providing any coordination necessary to ensure response occurs in timely, efficient manner
• Organize and coordinate staff and other meetings, including preparing materials pertaining to agenda items, meeting minutes, and following up with staff members regarding status of action items, etc
• Respond timely to requests from Management and Field Operations
• Keep site bulletin boards updated and neatly organized with company newsletters, safety items, daily scorecards, federal posters, workers’ compensation information, etc
• Attend meetings as needed to collect documents, communicate information and respond to inquiries
• Maintain safe work environment by following and supporting safe practices
• Maintains punctual, regular and consistent attendance
• Prepares and submits expense reports, requisitions, and accounts payables as requested in accordance with company policy, including for traveling technicians and new hires
• Assists/provides back-up support to other office support employees as required
• High School Diploma or equivalent combination of related education and experience
• Associates Degree in business including computer and accounting course work preferred
• Prefer five (5) years administrative experience required, preferably in an engineering environment
• Expert ability to project professional image and provide excellent customer service
• Expert ability to establish and maintain credibility and interpersonal relationships with diverse group of individuals (i.e. business leaders, colleagues and staff at all levels)
• Work closely with project teams to support QA/QC review and production of technical deliverables, business proposals, and other marketing materials
• Perform editorial review and formatting of technical documents (word processing, spreadsheets, and slideshows) in accordance with ERM Company and client-specific style guidelines
• Create and/or edit documents in MS 2010 (Word, Excel, Access, PowerPoint) and Adobe Acrobat
• Complete work assignments in accordance with ERM's management system, format and quality standards, and on schedule
• Provide support with projects, proposals, presentations, scanning, copying, pdf files, etc
• Assist Partners and Project Managers as needed
• Organize complex travel coordination logistics for employees, as needed
• Other requests as needed
• High School diploma or equivalent and minimum of 2 years’ experience in a professional office environment
• Due to government requirements this position requires U.S. Citizenship with the ability to obtain and maintain a government security clearance
• Intermediate to advanced knowledge of MS Office Suite
• Attention to detail and accuracy, well organized, adaptable
• Basic accounting skills highly desirable
• Reports directly to the Vice President of Customer Service, and will assist all other management and staff as necessary
• Provide administrative, clerical, and technical support to the Customer Service Department
• Assist with printing, filing, supply ordering and inventory maintenance, distribution of mail, composing of memos, researching and helping to create presentations, formatting and editing documents (Word, PowerPoint, Adobe), and all other duties as requested
• Complete mailing projects, including setting up mail merges
• Coordinate travel and compile expense reports
• Provide Business Analyst assistance, to include utilizing Excel to create pivot tables and graphs
• Maintain and revise policies and procedures
• Requires outstanding communications skills
• Requires analytical skills and the ability to prepare, read and interpret data
• Knowledge of administrative support and office management skills
• Requires a well-organized individual with an excellent capacity for effective time management
• Demonstrated ability to operate personal computer and proficiency with Excel, Word, PowerPoint, SharePoint and Adobe Professional
• Must be able to multi-task
• Attend meetings, take minutes and assist with reporting data
• Assist in collection and input of various database information for Valence Health
• Enter new data and update information as it occurs
• Ability to learn computer software system and use software to perform job
• Ability to maintain an organized and efficient office
• Ability to maintain pleasant demeanor when dealing with difficult calls
• Ability to multi-task to complete calls and serve members
• Proficient in using MS Suite to aid and help with miscellaneous typing, photocopying in the preparation proposals, reports, etc
• Proven experience developing responses to detailed requests for proposals (RFPs)
• Detailed-orientated and organized, with exceptional prioritization skills
• Must have the ability to work independently and also in collaboration with various teams
• Must feel comfortable working assertively in a deadline-driven environment
• This position would appeal to those who thrive in a fast pace, multidisciplinary environment where teamwork is fundamental to meeting our clients' needs
• Post-secondary education in Business Administration or relevant work experience is an asset
• Manage multiple phone lines and direct calls as required
• Greet, announce and direct guests
• Direct complaints to appropriate departments or individuals and maintains confidentiality
• Maintain office supply inventory for corporate office, logging invoices when received
• Maintain accurate list of telephone numbers of emergency contact and reference numbers for key personnel
• Maintain supplies for postage meter, copy machine, fax machines, FedEx and UPS
• Respond to facility requests for business card, name badges, etc
• Process/distribute company recognition cards for corporate and regional staff
• Update and maintain corporate and facility directories
• Monitor all deliveries and notify receiving departments as appropriate
• Performs special projects as required
• Assists with administrative positions as needed
• Experience answering/directing mulitple phone lines
• Previous administrative experience in a corporate setting preferred
• Must be detail oriented, be organized and prioritize appropriately
• Must be proficient in Word, Excel, PowerPoint, and Publisher
• Must maintain a professional appearance
• High school diploma or equivalent require; college preferred
• Administrative support for (currently) fourteen person office including copying, scanning, answering phone overflow lines
• Greet visitors upon their arrival, issue passes and contact the person they are visiting
• Direct all deliveries and maintenance personnel to appropriate area
• Telephone etiquette - communication with both internal and external contacts including significant prospect and client relationships
• Answer incoming phone calls and direct to the proper associate and screen all questionable calls for information
• Computer and audio-visual literacy – ability to set up video conference calls, teleconference calls, etc
• Work with office manager, as necessary, to prepare bills for approval and payment
• Filing, including both paper and electronic or imaged documents
• Delivering incoming mail and preparing outgoing mail for Post Office and overnight delivery in timely and efficient manner
• Work with office manager to order supplies/coffee service
• Maintain breakroom and supply area
• Comprehensive organization of meetings, luncheons, breakfasts, interviews as needed, including setting up, ordering, and supervision of appropriate catering services, and cleaning up
• Effective calendar management for the office and conference rooms
• Assist with travel arrangements for some members of the office
• Assist with preparation of expense reports for some members of the office
• Assist with event planning and client mailings
• Prepare and proofread correspondence (especially, transmittal letters)
• Assist with preparation of materials for meetings as needed
• Establish effective working relationships with colleagues and external contacts
• Use internal systems to gather various information for a variety of purposes
• Occasional early, late, or weekend hours
• Proficiency with Microsoft Office products (Word, PowerPoint, Excel, Outlook)
• Strong communication skills, including oral, written and presentation
• Experience with handling confidential and non-routine information, and respond with good judgment to non-routine requests or situations
• Experience interacting with a broad range of people at various levels of the organization Demonstrated experience handling multiple tasks concurrently 
• Attention to detail and ability to work with minimal supervision
• Able to anticipate needs and be proactive in resolving difficulties
• Excellent customer service skills – demonstrate a professional, positive, and collaborative attitude

Administrative Assistant & Receptionist Resume Examples & Samples

• Manage office visitors (internal and external) and answer calls to the general reception phone line
• Handle set up for meetings
• Manage system greetings and general office voicemail box
• Fulfill catering requests
• Work with Edelman’s network of administrators across the company to organize cross-office events, videoconferences etc. in conjunction with IT
• Organize internal and client events, including researching and booking venues, sending invitations, managing RSVPs and handling event logistics
• Maintain and update client contact number list
• Order couriers and taxis as requested, keeping records up to date
• Keep the reception area, conference rooms and kitchen neat, clean and organized
• Monitor and maintain adequate stock of office supplies
• Maintain kitchen supplies including snacks, drinks and plates/utensils
• Prepare and process expense reports of leadership team
• Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheets and/or presentation software
• Co-ordinate and schedule executives’ meetings and events including: agenda development and distribution, reservation of meeting rooms and preparation of supporting documents
• Maintain a list of third party vendors
• Support in preparing presentations for internal/external speaking opportunities
• Support office wide travel arrangements for staff
• Prepare and co-ordinate the preparation and submission of summary briefs, emails, reports and meeting minutes as requested presentations
• Administrative Assistant duties to the General Manager as required
• College or University degree in a relevant discipline
• Minimum one year of experience as a Receptionist, Office Administrator or Administrative Assistant
• Experience working in an entrepreneurial professional services, consulting or communications agency environment is preferred
• Excellent computer skills including a high degree of proficiency in Microsoft Word, Excel, Outlook and PowerPoint
• Superior organizational skills with meticulous attention to detail
• Solid multi-tasking skills; able to manage and balance large volumes of work
• Strong analytical skills with the ability to exercise judgment when dealing with problems or issues that may arise
• Event planning skills and experience preferred
• Performs a variety of administrative functions
• Schedules appointments, gives information to callers, and takes dictation
• Composes memos, transcribes notes, and researches and creates presentations
• Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports
• Performs a variety of tasks
• Previous receptionist or customer service experience, including use of multi-line switchboard, is preferred
• Working knowledge of Microsoft Word and Microsoft Excel (or equivalent programs)
• Ability to type approximately 50 w.p.m. accurately
• Ability to interact with all levels of the organization and the public in a professional manner
• Familiarity with various office equipment - copier, facsimile machine, laminator, postage machine, etc
• High School diploma, GED or equivalent work experience
• Open and close office building daily
• Receptionist for a small office
• Coordinate meetings & logistics meetings, events and travel arrangements
• Screen incoming telephone calls and mail including packages, arranging pick up with various couriers
• Miscellaneous filing, copying and other administrative support as needed by the office
• Ordering office supplies & kitchen supplies
• Schedule appointments and follow up calls
• Working with vendors, such as, coffee, building administration, and caterers
• Keep conference rooms and copy areas stocked and clean
• Weekly communication with your supervisor
• Assist office administration as needed
• Proficiency in MS Office Suite (i.e., Word, Excel, Outlook) required
• AA or higher education degree preferred
• Accounting or bookkeeping experience preferred
• Associate degree preferred
• Greet visitors warmly and make sure they are comfortable
• Responsible for monitoring the cleanliness and the organization
• Make travel arrangements as necessary
• Maintain Executive’s timesheet
• Initiate Maintenance requests with the property manager
• Maintain office supplies/groceries
• Maintain office equipment in good working order including phones, WIFI, etc
• Perform data compilation and analysis using Excel
• Review documents for formatting and consistency using Word
• Support with the day to day administrative functions
• Support warehouse activities
• Work closely with the Branch Manager
• Other requests at manager's discretion
• Experience in a Pump Shop or Industrial Distribution business preferred but not required
• Good telephone manner with excellent verbal and written communication skills
• Experience of working within a medium to large organisation
• Switchboard experience (advantageous)
• Knowledge of Royal Mail and Franking Machine process
• Knowledge of Microsoft Office suite (Word, Excel, Powerpoint, Outlook)
• Ability to problem solve and direct enquiries, where appropriate
• To adhere to the company processes and procedures especially in terms of Security
• Greet guests and vendors and direct to appointed office; maintain presentable front office area
• Miscellaneous clerical duties such as scanning, filing, photocopying, mailing, etc
• Assist with arranging meetings and events and set-up including meals or refreshments, audio visual needs, etc
• Maintain conference rooms and break rooms
• Maintain and monitor inventory of office supplies, order as needed
• Assist with event planning and travel accommodations to include hotels
• Distribute and check mail, prepare expense reports and process invoices for approval
• Maintain and replenish break room areas
• Assist with coordinating logistics for new hires to include parking passes and access fobs
• Submit facilities maintenance requests
• Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc. Other duties as assigned
• Answering incoming phone calls to the office
• Assistance in producing plans, project manuals and reports (copying, printing and/or scanning documents)
• Typing letters and memos
• Directing divisional invoices
• Effectively partnering with other Administrative staff and senior leaders
• Supporting a staff of 50 employees
• Ordering supplies; Maintenance/upkeep of production and supply rooms
• Mail distribution; FedEx distribution (outgoing and incoming)
• Running occasional errands
• Ordering meals for meetings
• Scheduling meetings/setting up appropriate A/V equipment
• Organizing special events for group
• Filing and archiving
• Assembling project documents and books
• Manning the front desk, answering the phone
• Greeting visitors and clients; assisting them with their needs while in the office
• Maintaining an organized front desk, client waiting area, and storage/production room area
• Insuring that staple supplies are stocked, putting in special supply order requests
• Conference room management including; making reservations upon request, printing and posting daily schedules; monitoring the stock of meeting supplies (i.e. coffee and related items, water, phone and video conferencing equipment); cleaning and organizing as needed
• Cleaning and maintaining the organization in the kitchens
• Ordering catering/lunch for internal and external meetings as requested
• Overseeing the rental car program including keeping detailed records of rentals for tracking purposes
• Coordinating the use and maintenance of the fleet vehicles
• Coordinating travel for practice as requested
• Completing monthly expense reports
• Coordinating FOB access and parking for new hires and shifts
• Managing Fed Ex/UPS/USPS including: ordering postage and mailing supplies as needed; making labels; picking up the mail and distributing it; managing interoffice and other outgoing mail
• Schedule and arrange courier services
• Other duties as requested
• Hours 8:00am - 5:00pm M-F*
• Keep the reception area and conference rooms neat, clean and organized
• Handle set up for presentations, including computer/laptop and projector
• Work with Edelman’s network of administrators across the company to organize cross-office events, videoconferences etc
• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheets and/or presentation software
• Ensure that office supply room and kitchen are kept neat and orderly and properly stocked
• Maintain kitchen supplies including food, beverage, plates/utensils and cleaning supplies
• Prepare and process expense reports, benefit claims and timesheets; troubleshoot technology as needed
• Support in the development of presentations for internal/external speaking opportunities
• Post-secondary training in a relevant discipline
• Minimum 1 year experience as a Receptionist, Office Administrator or Administrative Assistant
• Provide reception / administrative support to company
• Manages the reception area maintains professional image answering the telephone and greeting visitors
• Proactively seeks to take on Tasks that frees business associates time for other activities
• Word / Excel/ PowerPoint - Slide presentation creation, spreadsheet, letters, etc
• In charge of mailroom: Receive, sort, distribute, and deliver outgoing, incoming, and interoffice mail. Process outgoing mail; weigh, meter, and affix correct postage for various out-going mail. Accept all postal deliveries including special delivery, insured mail, registered mail, and all mail requiring special handling including flats, parcels, books, and films. Maintain various records including those related to postage meter, bulk permit, postage due, business reply, first class pre-sort, and bulk accounts Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists in the ordering, receiving and stocking of office supplies
• Coordinate maintenance of office equipment, including copier, fax machine, etc
• Manage conference room reservations and order food for meetings, equipment set-up and breakdown as needed
• Travel Coordination - Airline reservations, hotel, car, visas & expense reports
• Essential functions require presence in the workplace on a regular basis and an ability to work extra hours if needed. If applicable, ability to work overtime may be needed to ensure required staffing capacity to meet daily production objectives
• Work collaboratively with team members with different backgrounds and perspectives
• Assists other employees in accomplishments of Huntsman company goals. Follows instructions and performs other duties as may be assigned by supervisor
• Participates in Environmental, Health & Safety initiatives as set forth by the company. Participates in and completes company-required training programs
• High school diploma and 5 plus years relevant experience
• Must have a proficiency with Microsoft Excel, PowerPoint and Word
• Excellent Planning / Organizational Skills
• Excellent Interpersonal Skills
• Proven history of value improvement / delivery results Ability to multitask and prioritize workload to achieve objectives in a timely manner
• Processes incoming and outgoing communications (phone, email, ground and express delivery, etc.) on behalf of management
• Prepares correspondence, presentations and spreadsheets; edits for punctuation and grammar
• Handles on-going projects and tasks, such as invoice and expense processing, as per department requirements
• Coordinates administrative activities for management team, working with various other departments as needed
• Coordinates travel for management, including air transportation, rental cars, hotel accommodations
• 1 - 2 years of related administrative or general office experience required
• Support Plant Manager and Staff memebers
• Elaborate weekly and monthly reports
• Elaborate presentations as needed
• Receive and transmit phone messages
• Keep visitor’s record
• Help in distribution of faxes and mail
• Support in translations and letters
• Provide general office support to Departments
• Schedule meetings at the conference room
• Order and control of Office Supplies
• Set up appointments
• Control of paper and toner and office supplies
• Prepare envelopes for special deliveries via UPS
• General secretarial and office activities
• Verify immigration documents to foreigners and keep a copy in file
• Mandatory compliance to general and safety procedures applying to this position
• Assist Plant Manager in various weekly and monthly report consolidations
• Fluen in English and Spanish
• Bachelor Degree completed is desirable
• Minimun 1 year of previous experience at a service area, administrative assistant or receptionist
• Proactive and multitask
• Answer incoming calls and handle matters at the front desk
• Create and dispatch service requests using BuildingLink
• Maintain delivery/move and community calendars
• Collect payments for community room reservations
• Process delivery/move forms
• Assist shareholders with billing and payment inquiries
• Distribute incoming mail
• Create work orders, schedule exterminator and intercom services
• Answer incoming calls, forwarding to appropriate person for action
• Assist in selection and placement process (e.g., prepare application packets, hire packets, schedule interviews and pre/post employment training, enter data in the Human Resources Information System [HRIS])
• Filing and maintenance of personnel documents
• Makes copies of printed materials as needed
• Assist in maintaining office machines
• Other administrative office duties as directed
• While not required, prior administrative experience in a diverse environment is a plus!
• Ability to assess and evaluate situations effectively
• Security Officer / Guard $1,000 Bonus (Waterford, MI)
• Provide administrative support to Telehealth department, as well as provide Receptionist coverage for Suite. (25%)
• Type, transcribe and develop correspondence, record and prepare meeting minutes, and prepare presentations and other projects as assigned. (25%)
• Prepare a variety of documents to include purchase orders for equipment/supplies, check requests, office supply orders, letters of transmittal, and shipping air bills. Create and maintain various spreadsheet reports for tracking agreements, ventures, contracts, administrative files, Key performance metrics, and preparing mail merges. (25%)
• Coordinate calendars by scheduling appointments and teleconferences. Maintain electronic record of contacts. Reserve room and audio/video equipment for meetings. Make travel arrangements. Prepare and process travel reimbursement expense forms. Track receipt of monies. (20%)
• Perform general office functions such as the receipt and routing of incoming calls, mailing functions, required copying and management of paper and electronic administrative records. (5%)
• Minimum of five years’ administrative assistant experience required
• Experience drafting correspondence and transcribing from dictation preferred
• Bilingual (English & Spanish) preferred
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, MS Project and Outlook)
• Excellent proofreading skills
• Able to plan, organize, and manage multiple tasks concurrently
• Type, revise and combine materials such as correspondence, reports, records, forms, meeting minutes, scientific or technical material, numerical data, and tabular information from rough draft, corrected copy or previous versions
• Provide meeting setup, travel arrangements, light accounting and other miscellaneous tasks/projects as needed
• Provide support for staff as needed
• Order supplies and file as needed
• Assist administrative staff as needed
• Excellent verbal and written communication skills including grammar, punctuation, proofreading, spelling and telephone skills
• Answer and route all incoming calls
• Match shipping documentation with invoices
• Process and send mail
• Sorting, attaching, filing
• Enter purchase orders into system
• Email/Fax information and acknowledgments
• Printing / Copying
• Run Reports
• Maintain customer database with current information
• Match invoices to purchase orders
• Process credit card payments
• Actively recover payments from customers that are past due
• New customer set up
• Upload incoming checks to the bank and post payments
• Apply all wire transfers
• Assist with audits in accounting and providing necessary documentation as required
• Previous administrative / receptionist experience a must
• Proficient with computers
• Comfortable making payment recovery calls
• Great attention to detail
• Ability to multi-task with great accuracy
• Drug screen (urine) required before start
• Provide direct administrative support to the Division
• Responsible for overall front office activities and routing functions including greeting guests, clients and vendors and switchboard management
• Responsible for incoming/outgoing mail including scanning to document management system and package shipments
• Assist in the coordination of various departmental/office functions and meetings
• Assists in developing presentations, proposals and other documents as needed
• Responsible for general filing and correspondence
• Demonstrated proficiency with Microsoft Office Suite
• Strong oral and written communication and relationship building skills essential
• Exceptional time management and organization skills
• Must be a self-starter and demonstrate resourcefulness
• Ability to work independently and in a team environment essential
• Demonstrated ability to interact with high level clientele and members of organization in a positive and professional manner
• Answers and directs calls in courteous and timely manner
• Responsible for troubleshooting and minor changes to phone system and updating the office phone list
• Greets customers and contacts the appropriate persons the customers wish to meet
• Responsible for maintaining visitor log and notifies appropriate party of visitor arrival
• Sorts and distributes the daily mail
• Manages incoming and outgoing faxes (only if the fax machine is located near the switchboard)
• Types letters and memos, helps with assembly of proposals, and prepares Powerpoint presentations and Excel spreadsheets for various departments as needed
• Coordinates mail and outgoing packages
• Orders office supplies and literature
• Orders catering and coordinates office events upon request
• Makes copies, labels, mail merges, tent cards, etc. as requested
• Generates certificates of insurance
• General CRM maintenance and updates
• Pay general office bills and work with vendors
• Ad hoc special projects as needed
• Communication: Clear and concise, verbal and written
• Customer orientation: Establishes and maintains long term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Interpersonal skills: Able to work effectively with all levels of employees and external parties
• PC skills: Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Initiative and Accountability: Must be detail-oriented, very organized and able to work independently. Must be able to prioritize and set expectations with supervisor(s) regarding project delivery dates. Must possess excellent troubleshooting and time management skills, and be able to identify issues and proactively pursue practical solutions
• Policies and Procedures: Demonstrates knowledge and understanding of organizational policies, procedures and systems
• Ability to work in group setting and independently; ability to adjust to changing priorities
• Excellent attention and orientation toward meticulous work
• Strong interpersonal and communication skills, both verbal and written
• Ability to project and maintain a professional and positive attitude
• 2+ years experience in an office support position
• Experience working with Word, Excel, and Power Point required
• Assist Administrator with financial accounting / reporting
• Previous experience in Skilled Nursing Facility strongly preferred
• Previous administrative experience in a healthcare setting required
• · Receptionist tasks such as mail distribution, answering phones, greeting visitors, training/meeting room setup, preparing outgoing packages for shipment, etc
• Performing general office duties associated with office equipment and supplies
• Data entry and document compilation/upload into an internal database; subsequent filing in a client web-based file storage area
• Handling correspondence as directed including, but not limited to: formatting/word processing of outgoing GHD documents, proofreading, copying, scanning, emailing, document editing, report preparation and distribution
• Maintaining high awareness of all project deadlines and schedules, to ensure early or on time completion
• Maintaining all electronic and paper filing systems as per our Quality System Standards Work cohesively as a team within the office; assisting team members as needed and demonstrating a willingness to take on any task
• Display a pleasant, positive attitude towards clients and staff
• Run the reception desk @ Vodafone’s NYC office
• Ensure smooth working of day to day facilities
• Supply purchasing and replenishment & main contact for office, kitchen and equipment suppliers
• Mail room coverage
• Buildings contact
• ID badge registration
• Maintain neatly presentation of office daily (e.g. discard of loose paper, put away supplies left on cabinets etc. ) especially in preparation for visitors/guests/executives
• Work closely with Head of HR and property lead on office related initiatives
• Partner with other Vodafone administrative assistants to ensure front desk cover and other ad-hoc requests

Administrative Assistant Receptionist Resume Examples & Samples

• Strong organizational skills, dependability, ability to multi-task and work independently are required
• Excellent customer service skills are essential. With the ability to handle public contact with courtesy, clarity, and diplomacy
• Must have patience, tact, and a pleasant disposition
• Handle sensitive and confidential situations and information with absolute discretion
• Previous experience effectively using Microsoft Office Suite to include Word, Excel, PowerPoint, and Outlook
• Excellent oral and written communication skills along with exceptional interpersonal and customer service skills
• Ability to handle sensitive and confidential situations and information with absolute discretion
• Capacity to maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines
• High School diploma or General Educational Development (GED) AND
• 3 years of experience in an administrative role OR
• Great organizational and time management skills
• Experience using search engines (Internet) for research projects
• Previous experience in a school setting
• High school diploma/equivalent or higher required
• Excellent oral/written communication and interpersonal skills
• Proficient Data Entry Skills & Experience/Training using Microsoft Office programs including Word, Excel & Outlook
• Minimum 1+ year Administrative office experience
• Basic technology skills and/or background a plus
• Greet and direct all visitors to their destination; answer, screen and route all incoming calls, direct incoming calls to the appropriate department or employee
• Receive and document all incoming mail; stamp and send outgoing mail. Assist with outward mailings, FedEx and confidential checks daily. Schedule and maintain calendar of appointments, conference calls, meetings and travel itineraries, and other various clerical duties for the COO. Coordinate arrangements, gather information, and negotiate complex scheduling issues independently while actively communicating with leadership to inform
• Coordinate departmental/functional activities such as meetings and other events to include coordinating schedules, organizing activities with other departments, research and finding appropriate locations (on or offsite), reserving meal arrangements, gathering materials, recommending and tracking budgets and expenditures, communicating information/ schedules to attendees
• Proactively perform office management responsibilities such as manage inventory and ordering of supplies, including invoices and tracking of payments, coordinating candidate/new hire processes, such as ordering business cards and IT/ equipment, and manage invoices and tracking of payments
• Drive the hourly recruiting and hiring process, and set expectations effectively with Hiring Managers
• Coordinate interview schedules and drive a positive candidate experience to ensure engagement throughout the recruitment process
• Initiate and manage Anniversary, Birthday and other employee recognition award programs
• Ability to answer a multi-line telephone system, transferring calls and being the first point of contact for clients when they arrive to the office
• Intermediate to advanced Microsoft Office skills and experience (Word, Excel, PowerPoint and Outlook)
• Ability to prepare presentations including charts, graphics and tables, speaker notes & handouts, etc
• Strong Microsoft Outlook skills including calendar management functions
• 3+ years of administrative assistant experience, preferably within a professional services firm
• Flexibility to work overtime during busy season (January - April)
• Professional, positive, client service driven, and team-oriented skills
• Ability to management multiple tasks
• Strong attention to detail and the ability to accurately proofread documentation
• Self-motivated and possess a sense of urgency
• Strong work ethic and a proven record of dependability
• Able to work in a rapidly changing, high-activity environment
• Provides administrative support to departmental personnel including answering telephones, maintaining personal schedules, coordinating meetings, preparing expense reports and managing consequences
• Coordinate, confirm and track employee’s travel or lodging arrangements
• Schedule, verify and participate as necessary in meetings and appointments including making travel arrangements and accommodations for attendees, preparing conference rooms and arranging meals
• Copying, typing, sending/receiving and distribution emails, sort, distribute and respond to mail, send certified mail, screen calls, greet visitors, answer phones, set up and maintain file system, inter-office mail, overnight mail, frequently check out box and process work, etc
• May compile reports, proposals and presentation materials
• Answer and screen calls for urgency, set priorities, take accurate messages and channel them to the proper contact individual
• Plan, coordinate and participate as directed in meetings and other off-site meetings
• Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems
• Track and maintain PTO records and requests for the company officer
• Analyze and route internal and external calls to the proper resource
• Receive, sort, facilitate dissemination of incoming mail and information to department personnel
• Maintain, scan and index various agreement files and documents retrieval system
• Typically, one (1) to two (2) years experience as an assistant supporting a company Manager
• Typically, one (1) to two (2) years experience with phone, tracking, interpersonal and proactive and self automate new projects
• Typically, one (1) to two (2) years experience with basic accounting/bookkeeping
• High School Diploma or GED equivalent required, some college preferred
• Ability to operate standard office equipment i.e. computer (software programs & email), telephone systems, calculators, copiers, facsimile machines and typewriter
• Proficient computer skills with MS Office, Microsoft Word and Excel. Must demonstrate the ability to learn and comprehend new software that used on a daily basis
• Excellent customer service skills; written and oral communication skills and ability to demonstrate control, flexibility and maintain quality and high productivity when dealing with internal and external customers and changing work demand
• Ability to multi-task and operate in a high-volume, fast-paced environment
• 1+ year of experience in an Administrative and/or Receptionist role
• Working knowledge of Google Docs
• Computer / tech savvy
• Experience working with or interacting with High Net Worth individuals
• Skilled in providing outstanding customer service
• Planning and organizational skills
• Interpersonal and communication skills
• Effective written, listening and verbal communication skills
• Minimum of 1 year administrative or clerical experience required
• Experience working within Financial Services industry preferred
• Receive and sort daily mail/deliveries/courier and ensure front desk, conference rooms and break areas are tidy
• Greet and direct visitors, maintain security by following procedures and controlling access
• Provide administrative support for all departments such as faxing, printing, filing, photocopying, data entry, scanning, binding and collating, scheduling meetings, booking reservations for lunch or dinner meetings, and coordinating events and lunches
• Mail distribution and mail-outs
• Maintain calendars for Admin Services, conference rooms
• Answer switchboard with appropriate greeting in timely manner; manage multiple lines; transfer calls, and retrieve messages daily from answering machine
• Greet guests courteously and professionally as they arrive and promptly notify proper employee of their arrival
• Receive and sign for packages (UPS), mail (US Postal Service) and other correspondence. Deliver or notify proper employee in at timely manner
• Post office hours and other notices for guests (holiday hours, office closings etc.)
• Maintain updated list of telephone extensions
• Maintain log of employees’ time in/out and their destination
• Maintain appearance of front area (lightly clean, organize as needed)
• Perform various administrative functions, which may include word processing, filing, copying, scanning, inventory, ordering materials and other supplies and correspondence as needed
• Assist in the coordination of various departmental, or office, functions and meetings
• Interact with high level clientele and members of the organization in a positive professional manner
• Provide assistance to other employees and performs various administrative and other duties as needed
• Assist in selection and placement process (e.g., prepare
• Application packets, hire packets, schedule interviews and pre/post employment, training, enter data in the Human Resources Information System [HRIS])
• Filing and maintenance of non-overhead personnel documents
• Must have a High School Diploma or equivalent experience. Post-Secondary education is considered an asset
• Meet and maintain any applicable licensing or certification requirements
• Good verbal and written communications skills
• Efficiency in oral and written communication
• Promotes health & safety in the workplace
• Superiour customer service orientation
• Ability to multitask in a fast paced environment
• Develop effective customer relations

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How to Write a Receptionist Resume Summary with Samples

To secure a receptionist position, you’ll need a compelling resume with a strong summary that highlights your most relevant qualifications and accomplishments. As the first point of contact for many internal and external clients, receptionists must be organized, personable and proficient in both written and verbal communication. This article explains how to write an effective receptionist resume summary with samples provided.

What is a resume summary?

A resume summary is a brief summary of your work experience and everything you can offer to the position you’re applying for, covered in just one or two sentences. Also known as a professional summary, this section should provide a clear idea of what your resume demonstrates regarding your previous experience and developed skills. 

When writing your resume summary, you should consider the key qualifications listed in the job description and tailor your summary to include the qualifications you have that match what the employer is looking for in a candidate. This can ensure you use this brief section to discuss the ways in which your experience and skills can benefit their office.

Receptionist resume summary examples

Here are some examples that showcase the features you should include in your receptionist resume summary:

‘Friendly and organized receptionist with exceptional customer service skills in both written and verbal communication. Fluent in English and Spanish composition.’

This example highlights all the most important skills necessary for a receptionist to excel in an entry-level role.

‘Receptionist with over seven years of experience in both the public and private sectors. Highly organized and self-motivated with a diplomatic personality and adept at managing stressful situations and sensitive materials.’

This summary describes a receptionist who is more experienced. Because they have so many years on the job, mentioning any relevant education achievements is generally less important than the job experience itself. 

‘Enthusiastic receptionist with four years of hands-on experience providing front-desk service for a major corporation. Highly personable multitasker capable of answering phone calls, guiding visitors and maintaining general office security in accordance with established procedures.’

This summary describes a receptionist applying for a position that’s likely high-level with a lot of activity in a fast-paced office environment. Multitasking is a common skill required for receptionists, so highlighting it in your summary can be useful.

‘Highly trained receptionist with 10 years of experience working various front-desk positions, excelling in those reliant on digital record-keeping systems and efficient filing using state-of-the-art software.’

If you’re a career receptionist looking for a new position, consider writing a resume summary similar to this one. Not only does it show extensive experience, but it demonstrates variety, adaptability and technical experience. 

‘Receptionist with three years of experience in a fast-paced corporate environment. Competent at data entry and word processing with a 90 wpm typing speed, in addition to scheduling appointments and greeting clients.’

This summary is best suited for a receptionist looking for a position at a fast-paced company that’s looking for a lot of work to be done in the shortest amount of time possible. The summary highlights speed as a central skill.

‘Versatile receptionist with a friendly telephone manner and exceptional written and verbal communication skills. Customer-focused with creative problem-solving skills suitable for supply management and customer service.’

If the position you’re applying for involves a wide variety of tasks to perform as a receptionist, consider a summary like this one. It highlights several different responsibilities as well as the necessary skills to excel in all of them.

‘Reliable receptionist with the communication and organizational skills necessary to serve as the first point of contact and to manage general administrative tasks. Experienced with complex filing systems, both physical and digital, in addition to scheduling and supply management.’

This summary sample is useful for a receptionist position at a company that values organization and image. If you’re applying for a company in which the receptionist has to keep track of an excessive amount of data or has to greet a lot of visitors, a summary like this that showcases service and record-keeping is ideal.

‘Adaptable receptionist with experience in a wide variety of industries and a history of success in providing premier customer service. Effectively manages general office administration and adept at digital record-keeping and scheduling using applications like MS Office and QuickBooks.’

If you’re applying for a tech company receptionist position, it’s always beneficial to highlight your technical proficiencies. This sample specifies, by name, two common programs receptionists have to use, in addition to highlighting work experience.

‘Focused and passionate receptionist with extensive experience in conflict resolution in a variety of situations. Proficient in detail-oriented medical record-keeping software and Microsoft Office programs.’

This summary indicates that the applicant is uniquely suited to be a receptionist at a medical facility by highlighting their experience with relevant software and conflict resolution skills.

‘Friendly receptionist fluent in both English and Spanish with exceptional verbal and written communication skills. Customer-service oriented with extensive experience in correspondence composition.’

The receptionist in this summary indicates that they have extensive experience with positions that interact with diverse customers who speak various languages. Relevant skills are also stated.

‘Efficient and detail-oriented front desk receptionist with exceptional guest service skills. Skilled in POS terminal use and commended by guests with a 99% approval rating on average. Fluent in English and Spanish.’

This summary is effective for a hospitality receptionist position. It not only demonstrates expertise with guest services but also with additional skills like POS terminal operation and bilingualism.

‘Award-winning receptionist with four years of experience as a hotel front desk clerk at a busy 5-star property seeking to leverage customer service skills to enhance the guest experience at your prestigious hotel.’

This summary is focused on highlighting accomplishments, and that’s useful when applying for competitive receptionist positions with higher barriers of entry such as front desk agents at an upscale hotel.

When you keep your receptionist resume summary similar to these samples with all the necessary features, you’ll be in a much better position to have a resume that stands out from the rest.