standard resume format for flight attendant

Flight Attendant Resume Guide for 2024 [W/ Examples]

You’re a flight attendant.

AKA - a friendly individual that attends to a flyer’s every need.

In fact, you act as the face of the airline !

Now, you’ll be faced with many problems during your career, but it’s time to face your first one.

Your resume!

Airlines want to see that you have the necessary skills and experience under your belt.

But how do you do this?

Well, buckle up! 

We’re about to take you through a step-by-step process to making your own flight attendant resume.

• A job-winning flight attendant resume example
• How to write a flight attendant resume that gets you invited to interviews
• How to use the latest tips and tricks for a flight attendant resume that stands out and highlights your value

Now, before we move on, here’s a complete flight attendant resume to spark some inspiration:

How to Format a Flight Attendant Resume

Before you can reach top-speed and reveal your top achievements, you need to decide on the correct resume format

After all, the hiring manager won’t be impressed with a resume that is unprofessional and hard to read. 

Currently, the most common resume format for flight attendants is the “reverse-chronological” format, which displays the most recent achievements first

Other resume formats you could try are…

• Functional Resume – Got the required skills, but not the flight attendant experience? This format focuses on your skills, instead of your work experience.
• Combination Resume – Like the name suggests, a combination resume is a mix between the “Functional” and “Reverse-Chronological” formats, which means it focuses on both skills AND work experience.

Once you’ve landed on the correct format, you need to get your resume layout right.

Here’s what we recommend:

• Margins - One-inch margins on all sides
• Font - Pick a professional font that is slightly different (Do: Ubuntu, Roboto, etc. Don’t: Comic Sans)
• Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length – Try and stick to a 1-page limit. If you’re having trouble with this, please view these one-page resume templates

Use a Flight Attendant Resume Template

Ever used a text editor as a resume-building tool? 

Two words: total headache.

Although Word is great for creating simple documents, it is far from the best at creating resumes with strict structure.

Want to create a flight attendant resume, but without the headache? 

Use a flight attendant resume template .

What to Include in a Flight Attendant Resume

The main sections in a flight attendant resume are…

• Contact Information
• Work Experience

Want a resume that stands out even more? Try these optional sections:

• Awards & Certification

Interests & Hobbies

Now, we’re going to explain how to write each of these sections…

Want more information on the resume sections? Check out our guide to What to Put on a Resume .

How to Write Your Contact Information Correctly

The contact section should be kept simple and precise.

But that’s not excuse to rush through it.

In fact, many job hopefuls make the mistake of rushing through this section, only for them to make crucial errors.

As such, take your time checking every single digit!

For your contacts section, include:

• Title - Keep this professional and factually correct
• Phone Number - List the phone that you’ll be most available on, and make sure there are no errors
• Email Address - Use a professional email address ([email protected]), not that funny one you created back in school ([email protected]).
• Location - Applying for a job abroad? Mention your location.
• (Optional) Relevant Social Media : LinkedIn, Medium, Instagram
• Kelly Ball, Flight Attendant. 101-358-6095. [email protected]
• Kelly Ball, Your Flight Friend 101-358-6095. [email protected]

How to Write a Flight Attendant Resume Summary or Objective

For a clean takeoff , your resume needs a strong introduction…

Especially with recruiters spending less than 6 seconds looking at each resume! 

Although scary, this fact highlights the importance of a resume that commands attention.  

But how can we do this?

The answer is simple: use a resume summary or objective .

In short, both the resume summary and objective are sections that introduce the main points of your resume.

The two sections have their differences…

A resume summary is a short paragraph that summarizes your professional experiences and achievements.

• Friendly, safety-conscious flight attendant with four years of cabin crew experience on international and domestic flights. Achieved 99.8% passenger satisfaction score at HardJet Airlines. Passionate about becoming the new flight attendant for XYZ Airlines, where my skills can be leveraged to maximise the quality of service.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

• Friendly and approachable hotel receptionist for 5* hotel chain in New York. Experience attending to crowds of customers, which resulted in a 99.4% customer satisfaction score. Seeking an opportunity to leverage my interpersonal skills and passion for travel by joining the team at XYZ Airlines.

So, which one do you pick? 

In short, experienced flight attendants should use a resume summary, whereas flight attendant hopefuls should go for a resume objective.  

How to Make Your Flight Attendant Work Experience Stand Out

The work experience section is the most important section in any flight attendant resume.

Sure, it’s good to talk about your skills and education, but nothing shows your value like a rich work history.

Here’s how to structure your work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

Flight Attendant

ACME Airlnes

01/2017 – 03/2020

• Recommended an alternative boarding system that reduced delays by 12% 
• Completed 1000+ hours of domestic and international flights within commercial jets holding up to 400 people
• Used efficient stowing techniques to ensure all luggage was secure
• Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys
• Helped to diffuse a high-level situation before it turned into an emergency

As you can see, the above example focuses on the applicant’s impressive achievements, instead of the basic flight attendant duties. 

“Served drinks”

“Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys”

So, what’s our point here?

Well, the first statement is too generic. Sure, you served drinks, but was this done successfully or not? 

The second statement is data-driven with specific details. It screams, “I will maintain the high standards of service within your airline” .

If you don’t bother with the details, the airline won’t bother calling you in for an interview!

Use Action Words to Make Your Flight Attendant Resume POP!

• “In charge of”
• “Worked in”

I challenge you to find a flight attendant resume that doesn’t include these exact words.  

And since you need to use every word to stand out, we’d recommend replacing these words with power words to emphasis your responsibilities and achievements:

• Conceptualized
• Spearheaded

How to Correctly List Your Education 

The most important section in a flight attendant resume is your experience.

The second most important section is your education.

Now, you don’t need any specialized degree to be a successful flight attendant, but you do usually require a high school degree or equivalent.

There’s nothing too complicated here, just list your resume in the following layout: 

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Hospitality Management 

Boston State University

2015 - 2019

• Relevant Courses: Food Services in Cultural Institutions, Food and Beverage Technology, Establishing Service Standards and Procedures, On-Site Food Service Management, and Kosher Foodservice

Still have questions that need answering? Check out our guide on how to list education on a resume .

Top 14 Skills for a Flight Attendant Resume

The hiring manager needs to see that you’ve got what it takes to be a great flight attendant.

After all, you’ll be the face of the airline to every passenger!

As hiring managers usually have a checklist of required skills, you need to think carefully, and list the main skills in your arsenal.

Failure to do so will result in the hiring manager putting your resume straight into the “no” pile!

Need some inspiration?

Here are some of the most common and desirable flight attendant skills.

Hard Skills for Flight Attendants:

• Intercom Operation
• Safety Orientation Announcements
• Bridge Maintenance
• CPR & First Aid
• Emergency Procedures
• Plane Evacuation Protocols
• Inventory Control
• Counter Terrorism Measures

Soft Skills:

• Communication
• Stress Tolerance
• Safety Consciousness
• Time Management
• Multitasking
• Soft skills are remarkably important for a flight attendant. However, try not to go overboard with listing them. You see, every applicant will have the same generic skills listed.

Looking for a more comprehensive list of skills? Here’s a mega-list of 150+ must-have skills .

Other Resume Sections You Can Include

Keep your seatbelt fastened, because we’re not done yet!

Remember… your resume needs to go above and beyond . 

And a resume that looks the same as the others isn’t quite good enough.

When competing against experienced flight attendants, the following sections could be the deciding factor in whether you’re successful or not.

Awards & Certifications

Have you completed hospitality-relevant courses on Coursera?

Have you won an award for your flight attendant duties?

If there’s anything that shows your talents or knowledge, be sure to include this section in your resume!

Awards & Certificates

• “Improving Communication Skills” - Coursera Certificate
• “Learning How to Learn” - Coursera Certificate

As a flight attendant, you’ll be flying to different destinations around the world.

You will be attending to people who speak different languages to your common tongue. 

As such, being able to speak other languages is a useful skill to have.

You don’t have to be fluent either.

Being able to speak to a basic standard is more than enough to include on your resume.

To keep everything organized, split the languages by proficiency:

• Intermediate

Do you have a hobby you like to do in your spare time?

If so, definitely include it in your resume!

You see, having interests and hobbies make you more relatable. By including them in your resume, you��re giving the hiring manager a sneak peek into the type of person you are.

In a world where flight attendants are hiding behind their qualifications, don’t be afraid to show your personality. 

Not sure which hobbies & interests are relevant or suitable? We have a guide for that!

Match Your Cover Letter with Your Resume

Uh oh - more writing! 

But don’t head for the runway just yet, as a cover letter is extremely important. 

Covers letters show the airline that you dream of working for this airline, not any which will take you. 

By crafting a convincing cover letter, you are allowing your application to fly above the competition.

The first step to writing a convincing cover letter is to get the structure right. Here’s how to do that:

And here’s what to write in each section:

Contact Details

Your personal contact information, including full name, profession, email, phone number, location, website.

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

Start with a short, snappy introduction that hooks the hiring manager. Make sure to mention:

• The position you’re applying for
• Your experience summary and top achievement

Got the hiring manager hooked? Then go through the rest of your background. Some of the points you can mention are...

• Why you want to work for this specific airline
• Anything you know about the airlines culture
• Your top flight attendant skills
• If you’ve worked in similar industries or positions

Closing Paragraph

This is where you:

• Summarize the main points
• Thank the hiring manager for reading
• End with a call to action to continue the dialog, like “I’d love to further discuss how my experience as an X can help the airline with Y”

Formal Salutations

Use a formal closing, such as “Best regards” or “Sincerely.”

If you still need more information, please view your step-by-step guide on how to write a cover letter .

Key Takeaways

Fasten your seatbelt!

Because if you follow the above steps, you’re about to land that flight attendant job!

Now, let’s have a quick rundown:

• Perfect the formatting on your flight attendant resume. We recommend using the most popular format: reverse-chronological
• Stand out from your competition by using a resume summary or objective
• Try to talk about your most notable achievements rather than your daily tasks
• Match your flight attendant resume with a well-written cover letter

Related Resume Examples

• Receptionist Resume
• Bar and Restaurant Manager Resume
• Customer Service Resume
• Event Planner Resume
• Social Worker Resume
• Volunteer Resume

At Novorésumé, we’re committed to helping you get the job you deserve, every step of the way! Follow our career blog to stay up to date with industry-leading advice. Or, check out some of our top guides:

• How to Make a Resume with No-Experience [21+ Examples]
• 43+ Resume Tips and Tricks to Land Your Next Job in 2024
• How Long Should a Resume Be [For Any Profession]

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Flight Attendant Resume Examples

Writing a resume as a flight attendant can be a daunting task. With the need to provide detailed information on your experience, skills and accomplishments, it’s important to create a resume that stands out from the crowd. This guide will provide tips and examples to help you craft an effective flight attendant resume that will make a lasting first impression on potential employers. From highlighting your qualifications to adding relevant experience, this guide will help you create a resume tailored to the role of a flight attendant.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

Start building your dream career today! 

Create your professional resume in just 5 minutes with our easy-to-use resume builder!

Flight Attendant

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

A dedicated, reliable, and experienced Flight Attendant with 10 years of experience providing exceptional customer services and safety aboard aircrafts. Specializing in international flights, I have a proven ability to adapt to different cultures, manage challenging situations, and provide superior customer service. I am passionate about helping customers feel comfortable and safe while traveling, and am highly organized and attentive to detail.

Core Skills :

• Excellent customer service and communication skills
• Knowledge of airline safety and security regulations
• Superior multitasking and problem- solving abilities
• Adaptable to new cultures, language and customs
• Efficient at managing time and resources
• Adept at working independently and in teams

Professional Experience :

Flight Attendant, Air Canada, Toronto, ON – 2010 – Present

• Provided exceptional customer service and safety to passengers aboard international flights
• Assisted passengers with disabilities and special needs in a professional and courteous manner
• Ensured compliance with airline safety and security regulations
• Successfully defused difficult situations and provided resolutions
• Monitored cabin conditions and reported any concerns to the captain

Flight Attendant, US Airways, Phoenix, AZ – 2006 – 2010

• Welcomed passengers aboard aircrafts and provided safety instructions
• Served meals and beverages to passengers
• Assisted with baggage and checked tickets
• Assisted passengers with flight changes and seating arrangements
• Kept the cabin clean, organized and stocked

Education :

Bachelor’s Degree in Airline Management, Arizona State University, Phoenix, AZ – 2004

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Flight Attendant Resume with No Experience

Enthusiastic and customer- oriented Flight Attendant with a passion for the travel and hospitality industry. Seeking an entry level position to gain experience and acquire new skills.

• Exceptional customer service and interpersonal skills
• Organizational abilities
• Attention to detail
• Strong problem solving skills
• Flexible and adaptable
• Ability to stay calm in stressful and emergency situations
• Proficient with computers

Responsibilities

• Greeting and providing directions to passengers
• Guiding passengers through boarding and deplaning
• Ensuring safety and security of the passengers
• Checking passports and boarding passes
• Providing assistance with stowing and retrieving luggage
• Serving beverages and snacks
• Demonstrating emergency procedures and equipment
• Completing paperwork and filing reports
• Assisting with customer complaints and incidents
• Maintaining cleanliness of the cabin
• Promoting products and services to passengers
• Participating in team meetings and training sessions.

Experience 0 Years

Level Junior

Education Bachelor’s

Flight Attendant Resume with 2 Years of Experience

Experienced Flight Attendant with two years of experience in providing superior customer service to passengers in accordance with safety and security requirements. Proven ability to prioritize tasks and remain calm and professional in fast- paced and unpredictable environments. Possesses a positive, friendly attitude and the ability to establish strong working relationships with passengers, pilots and other airline personnel.

• Excellent customer service skills
• Detailed knowledge of safety and security regulations
• Ability to multitask and prioritize tasks
• Excellent interpersonal and communication skills
• Ability to remain calm and professional in unpredictable situations

Responsibilities :

• Greet and welcome passengers upon boarding
• Provide passengers with information about the flight, including route, estimated time of arrival, and safety instructions
• Assist passengers with luggage and other onboard needs
• Ensure passengers’ safety and security needs are met
• Administer first aid during emergencies
• Conduct safety checks to ensure all passengers are properly secured during takeoff and landing
• Answer passengers’ inquiries and address concerns in a courteous and professional manner
• Assist with onboard service, which includes serving meals and drinks, collecting trash, and arranging seating
• Ensure that the cabin is clean and all safety equipment is in good condition
• Monitor passenger behavior and enforce safety regulations
• Assist with the evacuation of passengers in case of an emergency
• Keep records of service and incident reports

Experience 2+ Years

Flight Attendant Resume with 5 Years of Experience

A well- experienced Flight Attendant with five years of industry experience in the air travel sector. A highly service- oriented individual with excellent customer service skills. Possesses the ability to work independently and as a part of a team with a high degree of professionalism. An excellent communicator with the ability to effectively communicate with passengers to provide quality services. Possesses a strong work ethic, organizational, and problem- solving skills.

• Exceptional customer service skills
• Passion for delivering the highest levels of service
• Strong communication skills and ability to work with different cultures
• Ability to work under pressure in a fast- paced environment
• Excellent organizational and problem- solving skills
• Knowledge of safety regulations and procedures
• Proficient in the use of computers
• Greet and welcome passengers onboard
• Provide passengers with information and guidance related to their flight
• Assist passengers with their luggage
• Check tickets and direct passengers to their assigned seats
• Demonstrate safety and emergency procedures
• Serve meals and refreshments to passengers
• Ensure passengers’ comfort and safety during the flight
• Respond to passengers’ inquiries and requests
• Assist passengers with special needs
• Prepare and submit reports of flight activities
• Collect payments and keep records of sales
• Ensure the aircraft is clean and tidy before and after each flight

Experience 5+ Years

Level Senior

Flight Attendant Resume with 7 Years of Experience

Enthusiastic and experienced flight attendant with 7 years of experience in the airline industry. A natural customer service professional, I have a proven track record of delivering excellent services to passengers. I have a passion for safety, customer satisfaction and efficiency. I am able to stay calm and composed under pressure, remain courteous and professional at all times, and take the initiative to assist in any way necessary.

• Airline Operations and Safety
• Excellent Customer Service
• Excellent Communication Skills
• Problem Solving
• Multi- Tasking
• Cultural Understanding
• Foreign Languages
• Greeting and assisting passengers in boarding, deplaning, and in- flight.
• Providing excellent customer service and safety to all passengers while in- flight.
• Assisting passengers with any needs or requests during the flight.
• Monitoring and ensuring safety during the flight.
• Providing passengers with information about the flight, destination, and services.
• Ensuring compliance with federal regulations and company policies.
• Checking and monitoring cabin during the flight.
• Assisting with baggage handling and stowage.
• Conducting pre and post- flight safety checks.
• Collecting and tallying ticket sales.

Experience 7+ Years

Flight Attendant Resume with 10 Years of Experience

Highly experienced Flight Attendant with 10 years of experience in the airline industry. Proven ability to multi- task and remain calm under pressure. Adept at providing superior customer service while ensuring the safety of all passengers. Possesses excellent interpersonal skills, making passengers feel taken care of, comfortable, and safe.

• Superior customer service
• In- depth knowledge of safety protocols
• Excellent communication and interpersonal skills
• Ability to multi- task and remain calm under pressure
• Ability to take swift and logical decisions
• Experience with efficient and organized operations
• Welcomed passengers on board and provided them with safety information.
• Conducted pre- flight briefings and ensured passengers had their seat belts fastened.
• Assisted passengers in stowing away their luggage and other personal items safely.
• Attended to passengers in- flight needs such as serving meals, drinks, and snacks.
• Ensured comfort and safety of passengers during flights.
• Responded to medical emergencies and provided basic first- aid.
• Monitored cabin for suspicious behavior or criminal activity.
• Conducted post- flight duties such as cleaning, restocking, and re- arming.

Experience 10+ Years

Level Senior Manager

Education Master’s

Flight Attendant Resume with 15 Years of Experience

Highly experienced Flight Attendant with a proven track record of delivering outstanding customer service to passengers with a variety of backgrounds, needs, and expectations. Over 15 years of experience of international and domestic flights, with expertise in ensuring passenger safety and comfort, as well as resolving passenger issues. Skilled at maintaining composure during difficult situations and providing excellent customer service with a friendly and considerate manner.

• Excellent interpersonal, communication, and organizational skills
• Strong understanding of relevant safety regulations and procedures
• Ability to remain calm during stressful situations
• Proficiency with customer service and conflict resolution
• Broad experience in various types of flights
• Knowledgeable in aircraft systems and safety regulations
• Able to work in a fast- paced and ever- changing environment
• Assist passengers with boarding and disembarking the aircraft
• Conduct pre- flight safety checks and provide safety briefings
• Assist in the serving of refreshments and meals
• Assist passengers with any queries or requests during the flight
• Inspect the cleanliness of the aircraft and ensure that all safety regulations are enforced
• Respond to emergency situations and provide medical assistance if necessary
• Monitor passenger behavior and ensure that all passengers comply with applicable safety regulations
• Ensure that the cabin and aircraft are clean, tidy, and organized
• Provide assistance to passengers with special needs
• Maintain accurate records of flight manifests, passenger manifests, and other flight data.

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Flight Attendant resume?

A Flight Attendant resume should be no more than one page long and should be tailored to address the specific flight attendant job requirements. When writing a Flight Attendant resume, it’s important to include all the necessary information that employers need. A good Flight Attendant resume should include the following:

• Professional Summary: A short summary that highlights relevant experience and qualifications for the job.
• Education: List of educational qualifications and any additional licenses and certifications.
• Experience: Detail any past experience in the flight attendant field, highlighting any special training or experience relevant to the job.
• Skills: Outline any relevant flight attendant related skills including customer service, conflict resolution, and problem solving.
• Additional Skills: List any additional skills such as languages spoken and computer skills.
• References: Include contact information for at least two professional references.

What is a good summary for a Flight Attendant resume?

A Flight Attendant resume should be concise and to the point. It should focus on your relevant experience and skills related to a Flight Attendant position. The summary should be a short paragraph that outlines your qualifications and highlights any special qualities you possess. Your summary should be accompanied by a list of your key accomplishments, such as making sure passengers are comfortable and ensuring their safety. Additionally, it should mention any specialized training or certifications you have received. By including this information, potential employers will be able to quickly determine whether you are the right person for the job.

What is a good objective for a Flight Attendant resume?

A Flight Attendant resume should include an objective that is tailored to the specific job they have applied for. A good objective should be concise and demonstrate the applicant’s knowledge of the industry and their desire to excel in the role.

Here are some examples of good objectives for a Flight Attendant resume:

• To utilize my customer service and flight attendant experience to provide superior service to passengers and ensure their comfort and safety during the flight
• To provide excellent customer service and safety to passengers and crew while working as a Flight Attendant
• To provide exceptional service to passengers while upholding the highest safety standards
• To protect the safety, comfort, and well-being of passengers on each flight with excellent customer service
• To use my strong knowledge and experience as a Flight Attendant to provide exceptional customer service and ensure passengers’ safety
• To demonstrate my excellent customer service and safety skills as a Flight Attendant in order to exceed customer expectations

How do you list Flight Attendant skills on a resume?

Writing a resume for a Flight Attendant position can be challenging. You want to list the skills and experience that will make you stand out from other applicants and demonstrate why you’re the best fit for the role. Here are some tips for listing your Flight Attendant skills on your resume:

• Highlight Your Relevant Experiences: If you have prior experience as a Flight Attendant, be sure to highlight it on your resume. List any duties or responsibilities that demonstrate your abilities in the role.
• Showcase Your Professional Skills: Professional skills are key for a Flight Attendant. List the skills that make you an ideal candidate for the position, such as excellent customer service, problem-solving, first aid and CPR certification, and more.
• Emphasize Your Interpersonal Skills: Flight Attendants must be able to interact professionally and effectively with passengers, staff, and crew. Highlight any relevant interpersonal skills, such as communication, conflict resolution, and friendliness.
• Demonstrate Your Multi-tasking Abilities: Flight Attendants must be able to multitask and handle multiple tasks at once. Showcase any experiences that demonstrate your ability to handle multiple tasks and respond to last-minute changes quickly and efficiently.
• Focus on Your Safety Training: Airlines require Flight Attendants to have safety training. List any safety certifications or trainings you’ve completed that demonstrate your commitment to the safety of passengers and crew.

By highlighting these skills on your resume, you’ll be able to demonstrate why you’re the best candidate for the Flight Attendant position.

What skills should I put on my resume for Flight Attendant?

When writing your resume for Flight Attendant, it’s important to highlight the skills that make you the best applicant for the job. Here’s a list of key skills employers are looking for in a Flight Attendant:

• Customer Service: Flight Attendants need excellent customer service skills in order to provide a positive experience for passengers. This means having a friendly, approachable demeanor and the ability to problem-solve quickly and efficiently.
• Communication: Flight Attendants must be able to communicate effectively with passengers, crew members, and the pilot. This means having strong verbal and written communication skills.
• Safety: Flight Attendants must be knowledgeable about safety regulations and emergency procedures. They must also be able to think and act quickly in emergency situations.
• Multi-tasking: Flight Attendants must be able to handle multiple tasks at once and respond to the needs of passengers simultaneously.
• Adaptability: Flight Attendants must be able to adapt to unpredictable situations in the cabin, such as delays or medical emergencies.
• Organization: Flight Attendants need to be organized and efficient in their duties, from serving meals to making sure the cabin is clean and tidy.

These are the key skills employers are looking for in a Flight Attendant. Include these skills on your resume to show you’re the ideal candidate for the job.

Key takeaways for an Flight Attendant resume

When it comes to writing a Flight Attendant resume, there are some key takeaways that can help make your resume stand out from the competition. These takeaways include emphasizing your customer service experience and highlighting any related training you’ve received in the area. Additionally, be sure to showcase your communication and organizational skills which are key components of this role.

One of the most important aspects of a Flight Attendant resume is emphasizing your customer service experience. This includes highlighting any previous customer service roles you’ve held in the past such as hospitality roles, retail positions, or any other customer-facing job. Additionally, be sure to mention any additional training you’ve received in customer service, such as an airline customer service course. This will demonstrate to employers that you are knowledgeable in the area and have the skills necessary to excel in the role.

• It is also important to showcase your communication and organizational skills on your resume. As a Flight Attendant, you are expected to be able to handle multiple demands at once. This means you must be able to clearly and effectively communicate with passengers, crew members, and other staff. Additionally, you must be able to stay organized and follow instructions. Be sure to include any examples of situations where you have demonstrated these skills.
• Finally, make sure to include any additional certifications and qualifications you may have such as first aid or language qualifications. These can help you stand out from the competition and demonstrate to employers that you have the skills necessary to excel in the role.
• Overall, your Flight Attendant resume should showcase your customer service experience and highlight any additional training you’ve received in the area. Additionally, be sure to emphasize your communication and organizational skills, as well as any additional qualifications you may have. By doing this, you can ensure your resume stands out from the competition and shows employers that you have the skills necessary to excel in the role.

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• • Led a team of flight attendants, ensuring adherence to safety protocols and providing exceptional customer service on international flights.
• • Conducted safety demonstrations and responded to in-flight emergencies, contributing to a 100% safety record.
• • Implemented a new training program for junior flight attendants, improving team efficiency and service quality.
• • Managed in-flight sales of duty-free products, achieving a 20% increase in sales revenue.
• • Received the 'Excellence in Customer Service' award for two consecutive years, recognizing outstanding passenger service.
• • Developed and maintained positive relationships with passengers, resulting in a 30% increase in positive customer feedback.
• • Provided high-quality customer service, ensuring passenger comfort and satisfaction on domestic flights.
• • Assisted in the development of an in-flight entertainment system, enhancing passenger experience.
• • Participated in emergency landing drills, ensuring preparedness and safety of all passengers.
• • Collaborated with the cabin crew to streamline service procedures, reducing service time by 15%.
• • Facilitated communication between the cockpit crew and passengers, ensuring clear and concise announcements.
• • Handled customer inquiries and complaints, achieving a resolution rate of 95%.
• • Assisted passengers with check-in and boarding, improving the efficiency of pre-flight procedures.
• • Contributed to a team project that redesigned the boarding process, reducing boarding time by 10%.

6 Flight Attendant Resume Examples & Guide for 2024

Your flight attendant resume should demonstrate exceptional customer service skills. It's critical to highlight your ability to ensure passenger comfort and safety. Ensure that your resume also showcases your proficiency in emergency response procedures. Airlines value team players, so include examples of collaboration and teamwork.

All resume examples in this guide

Senior Flight Attendant

Entry-Level Flight Attendant

Corporate Flight Attendant

Lead Flight Attendant

How to format a flight attendant resume

If you're an experienced flight attendant, the reverse-chronological resume format  is highly recommended. It highlights your career progression and achievements across different airlines or flight attendant positions.

New flight attendant hopefuls might find great value in choosing either a functional resume format  or a hybrid layout . They both prioritize skills and strengths rather than putting the focus on past jobs.

On top of that, it's very important to choose a good resume design, especially if you want to stand out among other applicants. Our professional resume templates  offer a modern and clean look that grabs attention quickly.

When getting your flight attendant resume ready, keep these tips in mind:

• Convert your resume to a PDF file  in order to keep the layout and design the same, no matter how or where it's opened.
• Include your contact information  and more precisely an email address, a phone number, and a current city or region.
• Use 1-inch margins  all around your resume to keep it looking neat and easy to read .
• Choose Rubik, Volkhov, or Montserrat for your resume fonts . Their size should be between 10 and 12 points to make sure it's readable but also fits everything you need to include.
• When picking colors for the resume , think about what looks professional and is easy on the eyes. Blue, mirroring the sky's serenity, is a top choice because it symbolizes trust.
• Optimizing your resume for Applicant Tracking Systems  is vital too. These systems scan resumes for relevant keywords  in areas like skills, education, and work experience.

If your flight attendant resume could use a refreshing, think about using our free AI resume checker . It performs 16 important checks to get your resume ready and to improve your chances of getting interviews.

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Resume formatting  matters, but now let's move on to the key sections that must be included in your CV.

The top sections on a flight attendant resume

• Contact information:  It’s critical for communication with the recruiter.
• Professional summary: Highlight why you are suitable for the cabin crew.
• Work experience: Demonstrate your past experience in customer service or in aviation.
• Skills and certifications: Showcase your specific abilities like first aid, CPR, and foreign language fluency, necessary in the field of aviation.
• References: Include recommendations from former employers or educators to provide credibility to your application.

As  you put together your flight attendant resume, keep in mind that recruiters will be searching for clear indicators that you're the perfect candidate for this position.

What recruiters want to see on your resume

• Proven customer service excellence that shows the ability to enhance passenger satisfaction and loyalty through exceptional service interactions.
• Proficiency in safety and emergency procedures that highlight a commitment to passenger safety and readiness to handle critical situations.
• Proof of multilingual skills that show the ability to overcome language barriers with international passengers.
• Evidence of flexibility and adaptability that shows the ability to manage unpredictable flight schedules.
• Demonstrated physical resilience, crucial for upholding service quality on long flights and efficiently dealing with luggage.

Impress recruiters by tailoring a clear and informative work experience section  on your flight attendant resume. This section is key for employers assessing your suitability for their team.

How to write your flight attendant resume experience

The main aim of flight attendants is to make service for passengers better. This means making sure they’re more comfortable, ensuring their safety, and making them more satisfied with the service they receive. Talk about your own successes in previous jobs, giving examples of how you made service better and the good results that came from it.

• • Served food and drinks to passengers quickly.
• • Worked well with the cabin crew team.
• • Took care of passengers' needs during flights.
• • Handled payments for in-flight purchases.

The example isn't strong because:

• It's too general. The listed tasks could apply to many jobs.
• Missing flight attendant tasks.
• It's vague about any specific achievements.

Now let's improve it a bit.

• • Quickly served food and drinks to more than 200 passengers on each flight.
• • Helped keep all flights safe with a team of 6, with no accidents for 2 years.
• • Sold snacks and items worth $500 on each flight, increasing sales by 30% in just 9 months.
• • Adapted to sudden schedule changes, taking on 30+ unexpected flight duties for the last 12 months

The second example is better because it:

• Shows the flight attendant's direct impact, making their successes easy to grasp.
• Measures the specific outcomes of their efforts on passenger satisfaction.
• Points out adapting to unexpected changes, showing that they can handle surprises.

Update your LinkedIn profile whenever you revise your resume. Consistency is key, as recruiters check both to ensure there are no discrepancies.

Tailoring your flight attendant resume involves deciding on its length. A one-page resume  might be concise, but a two-page resume  could provide a detailed view of your customer service and safety skills. Focus on what highlights your qualifications best.

In the next section, we'll cover how to put numbers in your resume  that emphasize your work as a flight attendant.

How to quantify impact on your resume

On a flight attendant resume, emphasize your actions and their outcomes, even if they're not all quantifiable. Also, try starting achievements with action verbs  to catch the recruiters' eyes.

• Showcase your communication skills by specifying the number of languages you speak.
• Highlight your customer service experience by indicating the number of years you've worked in such roles.
• Illustrate your ability to handle a high workload by detailing the number of flights you’ve managed weekly.
• Prove your capability to serve a large number of passengers by noting the typical count per flight.
• Reflect your readiness for medical emergencies by listing the exact number of First Aid/CPR certifications you've obtained.
• Show you can handle stress and adapt by listing how many tough layovers you've dealt well with, which also illustrates you're good with changes and challenges.

How do I write a flight attendant resume with no work experience

Embarking on a career as a flight attendant is an exciting path for both recent graduates and seasoned professionals seeking a change from conventional roles to a more dynamic, people-oriented environment. This field attracts individuals from various professions, including accountancy, nursing, teaching, and even law.

If you are newly graduated and eager to start your career as an FA, here's what can help you with to get noticed, despite the lack of experience .

• Objective section : Write 2-3 sentences that highlight your passion for customer service, any relevant interpersonal experiences, and your career goals. Recruiters should see how your ambitions match the airline's service standards.
• Skills: List both soft and hard skills crucial for a flight attendant, such as effective communication, emergency response training, multicultural sensitivity, etc. Whether from volunteer work, courses, or other jobs, showcase every skill applicable to the flight attendant role.
• Education and certifications:  Mention your education level, any majors or focuses, and relevant training (such as CPR certification) that could be beneficial for a flight attendant.
• Work experience: Include any previous employment that showcases transferable skills like teamwork, problem-solving, customer interaction, etc.

How to list your hard skills and soft skills on your resume

When creating your resume for a flight attendant job, it's important to show both your hard and soft skills . Think about what you're good at and put together a list of skills that will really make an impression on recruiters.

Best hard skills for your flight attendant resume

• First aid administration
• CPR first aid
• Advanced swim training
• Meal and beverage service
• Emergency equipment operation
• PA system operation
• Multilingual skills
• Airline reservation system knowledge
• Proficiency in aircraft evacuation procedures
• Flight safety regulation knowledge
• Skill in operating emergency evacuation equipment
• Familiarity with automated external defibrillators (AED)
• Understanding of aviation security measures
• Knowledge of in-flight service procedures

When tailoring your skill section , closely read the job description  and make sure your skills fit what they're looking for.

Best soft skills for your flight attendant resume

• Excellent customer service
• Active listening
• Diplomacy and tact
• Effective communication
• Multitasking
• Detailed oriented
• Stress management
• Flexibility
• Strong people skills
• Cultural awareness
• Adaptability
• Ability to stay calm under pressure

Now that we’ve talked about skills for good flight service, let's look at the educational part that helps with these skills. This section explores more about degrees and certificates.

How to list your certifications and education on your resume

The most common majors pursued by flight attendants  in 2021 (counting all academic degrees) were Business (10,934 people), Communications (4,911 people), and Education (4,358 people).

To properly list your education  on a flight attendant resume, use a format that highlights the most important details and makes it easy for hiring managers to understand them.

Follow this guide:

• Degree and major:  Begin with the type of degree you received and your major or focus area. This is important because it shows your foundational knowledge and any specific focus relevant to customer service or safety.
• Institution name: Next, include the name of the institution where you obtained your degree. This information lends credibility to your resume, particularly if the institution is recognized for its programs related to hospitality, communication, or safety training.
• Location: Adding the location (city and state) of your institution can be useful, especially if the region is known for its strong emphasis on hospitality training.
• Graduation date: State when you graduated. If you're still in school, mention your expected graduation date .  
• Grade Point Average : Including your GPA is optional and usually recommended only if you've graduated recently and it strengthens your application. If it was above a 3.5, including it can highlight your academic dedication otherwise you better skip it.

An example of how to format an education entry effectively:

• • Focused Studies: Customer service excellence, team management, and conflict resolution.

Besides getting a bachelor's degree, it's a good idea to also get a cabin crew certificate from a professional training center like The Flight Attendant Academy .

Recruiters look for candidates who are committed to their personal and professional growth, especially in a field as demanding as aviation. Showcasing certifications on your resume, like advanced safety training, service excellence courses, or first aid qualifications, demonstrates your effort to keep pace with the evolving demands of flight service. These following certifications can make your candidacy even more attractive to hiring managers.

Best certifications for your flight attendant resume

• CPR & First-aid Certification
• Water Survival/Lifesaving Training
• Customer Service Excellence Training  
• Crew Resource Management (CRM) Training  

Crafting each part of your resume clearly is crucial, especially for flight attendants, where a compelling summary can capture the recruiter's interest.

How to write your flight attendant resume summary or objective

Experienced flight attendants benefit from including a summary on their resumes . This concise introduction emphasizes your most relevant skills and experiences, directly correlating them to what the job seeks. It gives recruiters a fast overview of how well you fit the flight attendant role. We'll look at a strong and a weak example of a flight attendant resume summary to point out effective strategies.

A broad statement like this won't catch the attention of hiring managers, nor does it highlight any specific skills.

This example is better because it:

• Highlights 9 years at Alaska Airlines and showcases a deep commitment and extensive experience in the aviation field.
• Emphasizes proficiency in English, French, and Spanish, which indicates the candidate's ability to communicate with diverse passengers.
• Puts the focus on delivering high-quality service and establishes the candidate as a valuable team member.
• Shows the applicant wants to get better at skills like teamwork and leadership, demonstrating that they’re looking forward to growing their career.

Additional sections for a flight attendant resume

When tailoring your flight attendant resume don't forget to underline your successes. In addition to the usual summary, work history, education, and qualifications, think about adding these sections:

• Training: Shows ongoing learning and knowledge in aviation safety and service standards.
• Language skills : Indicates the ability to communicate with passengers from various backgrounds.
• Passions: Mention interests and hobbies  related to travel or customer service (e.g., exploring new cultures, language learning, etc.) to show what motivates and inspires you in your role as a flight attendant.
• Strengths: Highlight your unique talents that are relevant to flight attendant duties.
• References:  Include recommendations from past employers or instructors to attest to your qualifications and character.

Key takeaways

Here is a round-up of the most significant points from the article:

• Include key sections on your flight attendant resume: contact info, professional summary, work experience, skills and certifications, and references.
• Utilize a reverse-chronological format if you're experienced to showcase your career progression.
• Optimize your resume for Applicant Tracking Systems by including relevant keywords from the job description.
• Mention relevant education and any specific certifications that demonstrate your commitment to professional growth.
• Keep your resume summary or objective brief and meaningful to quickly demonstrate how your skills and experience qualify you for the flight attendant role.

Flight Attendant resume examples

Explore additional flight attendant resume samples and guides and see what works for your level of experience or role.

Looking to build your own Flight Attendant resume?

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Flight Attendant Resume Examples & Writing Guide for 2024

How to craft an impressive flight attendant resume

Flight attendants play a vital role on an airline team, helping ensure guests have an excellent experience and that flights go as smoothly and according to plan as possible. Earning a job as a flight attendant requires you to write a resume that showcases your top experience and qualifications for the position.

In this guide, we teach you everything you need to know about writing a resume as a flight attendant. Keep reading to learn all about:

• How to properly format your flight attendant resume
• What to say in your flight attendant resume summary
• Which key flight attendant skills to include on your resume
• How to describe your experience in the role of a flight attendant
• What to include when listing your education as a flight attendant

1. How to properly format your flight attendant resume

When writing a flight attendant resume, the first key decision you need to make is what format to use .

There are three main resume formats to choose from:

• Reverse-Chronological: RC resumes are considered the standard format by most employers and place the main focus of the document on your work experience.
• Functional: Functional resumes shift the focus of the document from work experience to education, skills, and unpaid experiences. These resumes are well-suited for applicants who have sufficient education, training, and other qualifications but lack work experience.
• Hybrid: A hybrid resume mixes the two above formats to create a document that focuses on all sections more evenly. This can be a good choice for job applicants who are returning from a break in their careers or those who are changing career paths.

No matter which format your select, it is crucial to start your flight attendant resume with a well-formatted header that is visually pleasing to the eye.

Here is an example of a well-formated resume header

John Doe, Flight Attendant (123) 456-7890 | [email protected] | linked.com/in/john-doe

2. How to craft an appealing flight attendant resume summary

A resume summary is a short statement that lets the employer know who you are, the basics of your qualifications, and why you are applying for this position.

When writing a resume summary , consider what you can say that will be compelling to an employer. For instance, if you have any key specializations or certifications, this can be a good place to initially mention them, helping you create a stronger first impression on the employer.

Let’s take a look at an example of a well-written resume summary

Reliable and socially adept flight attendant with a passion for travel and more than 10 years of experience serving first-class guests. Seeking a position with a top-class airline looking for enthusiastic flight attendants with extensive industry knowledge.

Why is this effective?

This summary is effective because it uses compelling language, specific details, and information tailored to the employer’s needs. At the same time, it is concise, comprised of just two sentences and three lines of text.

3. Which key flight attendant skills to include on your resume

On any good flight attendant resume, an employer should find a list of your relevant skills .

When deciding which skills to include, make sure you differentiate your hard (technical) skills from your soft (interpersonal) skills. Technical skills are better displayed in a list format, while soft skills are more well-suited for use as descriptors in your work experience section.

Here are 5 examples of technical skills for a flight attendant

• Flight boarding procedures
• Sanitary airline practices
• Post-flight cleanup
• Conducting safety checks
• Filing incident reports

Here are 5 examples of interpersonal skills for a flight attendant

• Clear verbal communication
• Guest conflict management
• Collaboration with other flight attendants
• Leadership (always include your exact leadership style)

Find out your resume score!

4. How to effectively describe your flight attendant experience

Once you are ready to begin filling in the work experience section of your flight attendant resume, you will want to start with your most recent job first.

The only scenario when you would want to put an older job before a newer one on your resume is if the older job is much more relevant to the job you are currently applying for. Otherwise, you should list your most recent job first and work backward from there.

Remember to include highly relevant and detail-rich descriptions for each work experience entry!

Here is an example of a work experience entry from a flight attendant resume

Flight Attendant | American Airlines Atlanta, GA | January 2018 to June 2022

• Completed more than 4,000 hours of international and domestic flights, providing service to 300+ guests per flight.
• Assisted guests with boarding and carry-on luggage storage, helping my team to achieve a 20% increase in boarding efficiency.
• Ensured passengers followed all safety protocols and were educated on the proper steps for evacuation if an emergency landing were to occur.

5. How to write a great education resume section as a flight attendant

The final step for writing your flight attendant resume is to properly list your educational credentials .

An education section is typically placed toward the bottom of a resume unless you are using a functional format. If you are using a functional resume format, your education may be listed higher up on the document and include descriptions of relevant student experiences, such as internships or assistantships.

Here is an example of a well-crafted education section on a flight attendant resume

Bachelor of Science (B.S.) | Appalachian State University

• Major: Hospitality & Tourism
• Graduated: 2016

Julia Gergelova

Julia is a professional writer, translator and graphic designer. She holds degrees in translation and interpretation, and has international work experience from a number of different countries in Europe as well as China and Panama. Julia formerly taught academic writing and as a graphic designer contributed to outlets such as  The Business of Business . She has a passion for lifelong learning and good coffee.

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3 Real Entry-Level Flight Attendant Resume Examples That Worked in 2024

Entry-Level Flight Attendant Resume

Professional entry-level flight attendant resume, formal entry-level flight attendant resume.

• Entry-Level Flight Attendant Resume Writing 101

After reaching a certain point in her career, Jennifer Bozyan realized she’d need a new direction and an environment that inspired her to grow: A job with better benefits—ideally, that would extend to her husband’s need for long-distance medical appointments—and potential for advancement.

To take care of herself and her spouse, Jennifer thought of applying for an entry-level flight attendant job. At first, she was apprehensive since her BA in history and work experience in customer service didn’t exactly say “flight attendant” . . . Finally, after trying our resume templates and making a cover letter that translated her qualifications, she felt prepared.

If you want to land a beginning flight attendant job and start a fresh trajectory in your career, take a look for yourself at these entry-level flight attendant resumes that are sure to guide you on the right path.

or download as PDF

Related resume examples

• Career change
• Customer service
• Flight attendant

What Matters Most: Your Entry-Level Flight Attendant Skills & Experience

Safety and passenger experience are always top priorities. You’ll want to show airlines you have the right skills to perform the related tasks effectively.

Entry-level candidates often find it difficult to pick the right skills to list. That said, you still have a lot to choose from. Think back to your time preparing to get FAA certified and the key skills you learned in CPR and flight safety.

Also, consider any previous work experience that will translate to the position, like working in retail and providing great customer service or managing a tight schedule.

The following entry-level flight attendant skills are most in demand in 2024.

9 top entry-level flight attendant skills

• Ramp Service
• Food & Beverage Prep
• Pre-flight Briefings
• Emergency Care
• Safety Compliance

Sample entry-level flight attendant work experience bullet points

Examples of your past work achievements will help airlines feel more comfortable bringing you on board. Showing how you’ve implemented aspects like customer service and safety will be key here.

While you may not have much in terms of in-air experience attending flights, you can still pull lots of relevant examples from previous work and education that showcase your skills.

For instance, if you worked at a restaurant taking orders and performing food and beverage prep for hundreds of customers per day, that would translate to many of your tasks as a flight attendant.

Here are a few ideas:

• Provided customers with clear instructions to help entrance lines move 20% faster.
• Built a friendly rapport with customers while answering questions and concerns to improve satisfaction scores by 52%.
• Took orders and assisted in food prep with 99% order accuracy and always complied with top food safety protocols to maintain Grade A health inspection scores.
• Scored a 98% overall grade on FAA flight safety and CPR/AED certifications by diligently studying course materials to provide the best passenger experience.
• Used Crew Rest to manage breaks and schedules to increase efficiency by 70%.

Top 5 Tips for Your Entry-Level Flight Attendant Resume

• Many applying to an entry-level attendant position won’t have much experience. An objective statement can help present your abilities to perform well in the position. For instance, you could explain how you’re a motivated professional with three years of customer service experience.   
• All flights need attendants who provide friendly service while having high levels of technical ability. You can use both in examples for the most impact, like how you explained technical safety procedures to customers and helped with any concerns during the flight.       
• Using action words like “assisted” or “prepared” in your descriptions provides more impact. For instance, you could say you “assisted all passengers by taking food orders and prepared them with 99 percent accuracy.”
• Flight attendants manage many details that contribute to the success of flights. Submit a resume free of grammatical errors to provide a professional first impression and showcase your abilities to handle information accurately, like notifying passengers before upcoming turbulence or scheduling updates.
• Quantifying your flight attendant training and past work can feel challenging, but there are many metrics you can use to prove your impact. For instance, you can say how following updated safety procedures reduced accidents by 22 percent and improved satisfaction scores by 37 percent.         

A one-page resume is the optimal length for entry-level flight attendant resumes. You want everything included to be concise and relevant. For example, one sentence on how you used your CPR/AED knowledge to attend to over 100 passenger medical needs in your career can go a long way.    

Include any examples from previous work experience that will be the most relevant. If you have five years of retail customer service experience with thousands of five-star customer satisfaction ratings on surveys, that’ll help show your ability to provide outstanding flight service.

Including hobbies/interests can be a good idea in entry-level positions to provide more depth about your top skills. For instance, if you enjoy volunteering at a local nursing home on weekends, that can underscore your ability to provide passengers excellent care on flights.

Samples › Flight Attendant

Flight Attendant Sample

Download and customize our resume template to land more interviews. Review our writing tips to learn everything you need to know for putting together the perfect resume.

Not sure how to format your resume? Download our free guide and template .

A Flight Attendant must have exceptional customer service and relationship building skills. The ability to ease people's fears and concerns about flying while promoting continued loyalty to the airline is a necessity. Your resume should showcase these skills while listing any achievements to remain strong.

You should never use a creative resume

Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.

The truth is that most hiring managers prefer a traditional resume format.

Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Flight Attendant resume (text format)

How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.

City, State or Country if international

Phone | Email

LinkedIn URL

FLIGHT ATTENDANT PROFESSIONAL

Bilingual, self-motivated Air Hostess with a proven record of providing excellent customer service and exceeding all corporate and personal expectations for Airline industry leaders.  Competently follow approved procedures, and dedicated to providing enthusiastic and dynamic service to the public. Established reputation for highly reliable and personalized service to passengers, focusing on their needs. Creative and caring individual with a keen sense of customer service. Objective and sensitive, able to diffuse stressful situations.  Work well with a wide range of people at all levels and cultures.  Able to stay calm in emergency situations and handle direct employee procedures. Excellent communication skills proven by the ability to successfully manage large crowds from very diverse backgrounds. Team leader with the ability to motivate and train new staff members.

CORE COMPETENCIES

Customer Service

Self-Motivated

Sales/ Business Development

Client Development

Team Player

Technical Expertise

Problem Solving

Flight Attendance

PROFESSIONAL EXPERIENCE

Flight Attendant

Company | Location | Year to Present

Responsibilities

Dedicated crew member, catering to the needs of elite clientele continually while complying with all international documentation requirements with TIMATIC

Continuously multi-tasking to ensure busy flights run seamlessly and each guest has a positive experience – utilized two computer programs, PARS and AOP, to accommodate passengers to their final destination by assigning seats, checking baggage, and calculating an excess charges in a timely manner.

Handled crises/changes in plans calmly and ensured each guest was accommodated - In case of irregularity, offered more than 200 passengers alternate travel plans and additional hotel information.

Coordinate between pilots, flight attendants and gate agents by providing paperwork, cabin supplies, boarding time and checking oversized carry-on bags.

Led a team of four team members to meet 19+ inbound aircrafts a day

Assisted with managing very tight connections, misconnections and rerouted passengers for overbooked flights which required detailed communication with subcontract companies and other airlines as well as requesting staff from other positions in preparation for inbound aircrafts.

Completed intensive training at baggage service: assisted passengers with damaged/missing bags, utilized Fastrak to find missing bags and forwarding bags to its correct destination in an efficient manner.

Acted as Primary/Secondary agent at gates - Held authorization over seat assignments, loading/offloading baggage.

Managed detailed forecasting of overall passenger load, offloading bags for positive bag match, radio communication with ramp agents. Performed this duty on B747, B777, B767, B757, and A330.

Ensured customer loyalty and negotiated with passengers for compensation and alternate travel plans in case of overbooking.

Published an information sheet about animal acceptance at counter to enhance agents' knowledge.

Created General Declaration for each destination. Inquires knowledge of documentation requirements for US and Asia Pacific destinations.

Represented Delta as an office agent - provide delay, diversion and cancelation information to not only passengers but also all airport departments including customs, human health and immigration.

Go over and above to ensure top level service - assisted a sick passenger to hospital by ambulance.

Was initial team member for Aero Mexico in 2013.

Company | Location | Year to Year

Provide outstanding customer service to all passengers and ensure passenger and cabin safety. Assist during boarding and deboarding; demonstrate safety equipment and procedures; sell and serve beverages, meals and snacks; and attend to passenger needs throughout flight duration. Comply with company policies and federal regulations.Consistently deliver a safe, enjoyable and reliable flying experience:

Praised for quick thinking; decisive, life-saving actions; and ability to calm anxiety-stricken passengers during in-flight medical situations and emergency scenarios ranging from on-board births to passenger illnesses, injuries, cardiac arrests and strokes.

Managed passenger safety during rejected takeoffs, cabin depressurizations and emergency landings. Honored with two “Hero Awards” for outstanding emergency response during tenure with ABC.

Preserved passenger dignity and minimized discomfort in aiding passengers with issues such as airsickness, fear of flying, spills, seatbelt extenders and other scenarios.

Earned exemplary ratings on performance reviews at both airlines. Recognized for superior service delivery and “above and beyond” approach to meeting passenger needs and ensuring their safety, comfort and well-being.

Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

Relevant Coursework: List coursework taken (even include those you are planning on taking)

Awards/Honors: List any awards, honors or big achievements

Clubs/Activities: List clubs and activities in which you participated

Relevant Projects: List 2-3 projects you have worked on

Everything you need to write your flight attendant resume

 Now that you’ve seen an example of a job winning Flight Attendant resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Flight Attendant below.

Let’s start with your resume summary section.

 The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Flight Attendant resume example for more information!

Always start with your most recent positions at the top of your resume. This is called  reverse-chronological format , and keeps your most relevant information easy for hiring managers to review.

2. Formatting

Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

How To Write Your Resume’s Work Experience Section

How To Write Your Resume’s Education Section

Good Skills To Put On Your Resume

Some resumes will include other sections, such as  Volunteer Experience  or  Technical Skills . When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

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3. Appropriate skills

Relationship Building

Communications

Procedural Adherence

Personalized Service

Time Management

Fear Alleviation

Emergency Situations

Crisis Management

Cross-Functional Collaboration

4. Experience section

Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.

The bulk of your Flight Attendant resume should be the Work Experience section. While this section should include your job titles, company, and the dates you were employed, it should also include your accomplishments and key skills. • Continuously multi-tasking to ensure busy flights run seamlessly and each guest has a positive experience – utilized two computer programs, PARS and AOP, to accommodate passengers to their final destination by assigning seats, checking baggage, and calculating any excess charges in a timely manner. In this bullet, it shows specialized technologies and the ability to facilitate positive guest experiences. This makes the bullet very strong and it stands out.

Let’s wrap it up!

Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.

Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!

Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our  cover letter tips and examples  for more advice.

Didn’t get the specific answers you were looking for on this page? Hire a professional resume writer to get the advice you need to land your next job. 

Related posts:

ATS Resume Test: Free ATS Checker & Formatting Examples

What Does Relevant Experience on a Resume Mean?

How to Tailor Your Resume to Different Positions

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• Flight Attendant Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Flight Attendant Resumes:

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Flight Attendant Resume Example:

• Implemented a new customer service training program for the flight crew, resulting in a 25% increase in positive customer feedback and a 10% decrease in customer complaints.
• Collaborated with the in-flight catering team to introduce new menu options, resulting in a 15% increase in customer satisfaction ratings for food and beverage services.
• Developed and implemented a new cabin cleaning checklist, resulting in a 20% improvement in cabin cleanliness scores and a 5% increase in on-time departures.
• Managed a team of flight attendants to consistently achieve a 95% or higher on-time departure rate, resulting in improved customer satisfaction and increased revenue.
• Developed and implemented a new emergency response protocol, resulting in a 15% decrease in response time and a 10% increase in passenger safety ratings.
• Collaborated with the flight operations team to optimize flight schedules, resulting in a 5% increase in flight efficiency and a 10% decrease in fuel costs.
• Developed and implemented a new passenger feedback system, resulting in a 20% increase in customer satisfaction ratings and a 10% decrease in customer complaints.
• Collaborated with the flight operations team to optimize flight routes, resulting in a 5% decrease in flight time and a 10% decrease in fuel costs.
• Implemented a new onboard sales program, resulting in a 10% increase in revenue from in-flight sales.
• Customer service excellence
• Team management and leadership
• Effective communication
• Conflict resolution
• Time management and punctuality
• Emergency response and safety protocols
• Flight operations coordination
• Menu planning and catering coordination
• Cabin cleanliness and organization
• Passenger feedback analysis
• Route optimization and fuel efficiency
• In-flight sales and revenue generation
• Training program development and implementation
• Adaptability and flexibility
• Multilingual proficiency (if applicable)

Top Skills & Keywords for Flight Attendant Resumes:

Hard skills, soft skills, resume action verbs for flight attendants:, generate your resume summary.

Resume FAQs for Flight Attendants:

How long should i make my flight attendant resume, what is the best way to format a flight attendant resume, which keywords are important to highlight in a flight attendant resume, how should i write my resume if i have no experience as a flight attendant, compare your flight attendant resume to a job description:.

• Identify opportunities to further tailor your resume to the Flight Attendant job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

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Related Resumes for Flight Attendants:

Flight Attendant Resume: Expert Advice and Examples

As a Flight Attendant, the sky is really the limit in terms of your career, but are your resume writing skills leaving you feeling grounded? Maybe you just need a pre-job safety demonstration to write the ideal resume and land that ideal gig as a host. We can help!

Flight Attendant Resume Example MSWord®

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Being a flight attendant isn’t just an exciting job, it’s a necessary part of the aviation industry.

As a flight attendant, you’re the life of a trip; you act as one of the few bridges between airline and guest , and as a result must be attuned to the needs of both .

Being a cabin crew member is truly unique. It’s a job that allows you to work closely with people of all backgrounds, constantly work to improve guest experiences, and even travel the world.

For these reasons, working for an airline is the dream job of many people from all over the world, and why landing the position is no easy task.

To score a position as one, you’ll need to put in some work. Luckily, by using a free resume builder you can create your killer resume, then your potential to get invited to an interview for a flight attendant job will be sky-high.

In this article, we’ll discuss what cabin crew members do, how to pursue becoming one, and what you need to do to create a resume that stands out from the rest.

With these tips and tools under your belt, you’ll be on your first working flight in no time!

In this article, we’ll discuss:

Flight Attendant Resume Sample

Before we start giving you a lot of information to write your resume for a cabin crew position, let’s have a glimpse of a resume example .

The following example is for a candidate with 5 years of experience, which was written according to all the tips we’ll cover in this article:

[Sam Alford]

[Flight Attendant]

[12 Sunsetview Drive, OH 90017 | 213-555-0198 | [email protected]]

Personable and dedicated flight attendant with 5+ years experience on domestic and international commercial flights. Developed excellent customer service skills and communicated regularly to accommodate guests and assist colleagues. Proficient in Spanish speaking and listening, fully trained in CPR and AED, and skilled at both safety consciousness and emergency preparedness.

Flight Attendant

American Airlines | Fort Worth, TX 2018 – 2021

• Traveled domestically and internationally with an average of 120 flight hours per month
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA
• Assisted passengers with stowing luggage up to 50 pounds, served meals, snacks, and beverages, collected trash, and responded to individual passenger requests
• Identified, analyzed, and communicated cabin maintenance concerns with the Pilot-in-Command.
• Maintained guest safety, comfort, and security by utilizing customer service skills.
• Provided on-the-job training to two full-time flight attendants.

Spirit Airlines | Miramar, FL 2016 – 2018

• Conducted pre-flight safety demonstrations and checks of the cabin.
• Assisted during on-flight emergencies by providing CPR and first aid.
• Accommodated guests by communicating needs with other flight staff.
• Cross-sold meals and beverages to 100+ passengers on domestic flights, increasing revenue by 12%
• Restocked cabin supplies and refreshments.
• Interacted with guests to solve problems as they arose and mediate conflicts.

Flight Attendant School and Career Training Program

Inflight Institute | NW Calgary, Alberta (Canada) 2015 – 2016

• Customer service
• Attention to detail
• Flight equipment maintenance
• Problem-solving
• Multitasking
• Physical stamina
• Flight Briefings
• Aircraft Safety
• Active Listening
• CPR/First Aid

Certificates

Multiple Flight Attendants On Board Certification – Inflight Institute

Flight Attendant Job Description

A flight attendant keeps passengers comfortable and safe before, during, and after a flight. You may work for either a commercial or private airline.

To accomplish this goal, a flight attendant is responsible for:

• Providing important emergency information
• Demonstrating how to use safety devices
• Serving refreshments and food

Behind the scenes, these workers might also help inspect and clean the cabin before a flight, assist with stocking, and help out other flight personnel.

To show that you are able to fulfill the duties of a cabin crew member on your resume, you’ll need to fill your education, skills, and experience sections with the correct relevant information.

Flight Attendant Resume Format

First and foremost, by using the correct resume format , you’ll earn a lot of points when a hiring manager is looking over your application.  

The correct resume format not only highlights what makes you a qualified candidate , but should also be tailored to the amount of experience and skills you have. 

You should include the following sections in your resume to effectively stand out from the crowd: 

• A summary or objective
• Job qualifications (education, experience, skills, etc.)
• Contact information
• Personal information (beyond what you share in your summary, if possible)

By using the correct resume format, you’ll be able to accomplish the following :

• Make your resume easy to read
• Highlight your skills and experience
• Hide your shortcomings

Keep in mind that using an 11-12 size font with Times New Roman, Arial or Calibri will make your resume look organized and professional. 

Depending on your prior positions, you may opt to select a reverse chronological format, which highlights your experience .

If you lack experience, a functional resume format will show off your relevant skills .

However, most employers prefer reverse chronological forma t and you should always have a Skills or Core Competencies section listed on top of your resume in any case.

Use a resume template to correctly apply these formats and avoid any mistakes when listing your skills and experience. 

Always double-check your resume for typos, grammatical errors, or other mistakes that might detract from the quality of your application. These sorts of things can come across as careless to a potential employer.

Flight Attendant Resume Objective or Summary

Your objective or summary is the first part of an amazing overall final product, and if written correctly will make your resume take off.

This part of your resume should introduce yourself as a potential cabin crew member, explain your interest in the position you’re applying for, and briefly break down your history (education, employment, etc.).

There is a slight difference between a resume objective and a resume summary. 

The former is often written to explain a job seeker’s desire for a position, and is ideal if you have little to no work experience to share.

Young, passionate professional looking to transfer my people skills into the role of a flight attendant .

While this explains your passion and how you really want the position, you can make an objective that says much more.

College graduate with excellent communication and teamwork skills. Interested in finding a position as a flight attendant to make each passenger’s journey pleasant and safe.

This details what you can bring as a flight attendant and will surely grab a hiring manager’s attention. 

On the flip side, a resume summary uses work history and other details to demonstrate why you’re an ideal candidate for a specific position. 

If you’ve worked as a flight attendant before , you’ll want to opt for a summary, as it’s one of the best ways to put all the important experience you have in one accessible place.

Friendly flight attendant with experience and a dedication to customer safety and comfort .

This tells a hiring manager or applicant tracking system little about your professional flight attendant experience. To impress the ATS or a job recruiter, you’ll need to be more detailed . 

Have a look at the example below.

Friendly, flight attendant with 3+ years experience and a dedication to customer safety and constant personal improvement. Assisted thousands of passengers across the country in nearly 600 flights, both long and short haul.

Regardless of which type of introduction you choose, every word you use should count.

What to Add to the Education Section of Your Flight Attendant Resume

To complete a proper take-off of your resume, it’s essential to add an education section. 

You must have a high school diploma (or equivalent) to work as a flight attendant . An associate’s or bachelor’s degree may be beneficial, but it’s not often required, just preferred. 

It will be necessary to list your high school or college degree in your education section. 

Apart from that, any relevant awards or scholarships will help your education section really stand out. 

If you’ve taken any safety courses, such as a CPR course, it would be a good idea to list them. 

However, it’s also important to remember to ensure all of this information is easy to read . After all, a job recruiter or an ATS system look for keywords and relevant information quickly. 

So you’ll want to catch their attention right away . 

Here’s an example of the wrong way to do that. 

2010-2014 Michigan State University

BA in Tourism Management

• Captain of the MSU Chess Club

While the degree may have to do with being a flight attendant, the GPA is probably too low to mention. Being the captain of the chess club also has nothing to do with the job you are applying for. 

Have a look at a better way of showing off what you accomplished in high school or college.

2015 Michigan State CPR Certification

• Officially trained to perform CPR 

This is much better as you demonstrate that you have the necessary education, your GPA is high enough to mention, and you have a relevant certification . 

Some people find it useful to attend flight attendant school , but this isn’t necessary to get hired, considering that you will be trained by the airline before starting. 

However, previous classes can give you lots of helpful experience , tips, and background information, so don’t completely disregard them.

Emphasize Your Flight Attendant Skills

To be a great flight cabin crew member, you need to have the skills to match! Your skills section may be the most important part of your resume.

This is especially true if you have little to no experience working for an airline in the past. 

Flight attendants must have a variety of skills , but some of the most important ones that airlines look for in prospective cabin crew staff and are important to consider including are:

• Top-notch customer service
• Communication
• Decision-making
• Stamina (cabin crew members are constantly on their feet, assisting customers, moving objects, and doing other physical tasks that can be demanding)
• Patience and temperament for dealing with customers

If you end up working for an airline that does international flights, you may also need to have skills related to speaking other languages under your belt. 

It may also help to understand cultural differences if you will be working with people from all over the world.

With a resume template , you can list both your hard and soft skills in an organized manner , making it easy to follow and ensuring that your abilities are highlighted for a hiring manager to see. 

Soft Skills

• Time management
• Collaboration
• Strong communication
• Language skills
• Flexibility
• Diplomacy and tact
• Adaptability
• Stress tolerance

Hard Skills

• Safety orientation
• Aircraft knowledge
• Point-of-Sale System (POS)
• Intercom Operation
• CPR & First Aid
• Emergency procedures
• Inventory control
• Plane evacuation protocols

Flight Attendant Resume: Experience Section

Relevant experience is often the make or break factor in a resume . Hiring managers love to see that you have used your skills in a prior professional setting. 

Though in some cases, it may not be necessary to have experience as a flight attendant to get a job as one, it certainly helps! 

If you do have a relevant professional history, you’ll find it easier to score higher-paying jobs, international jobs, or positions at larger airlines.

So, how can you take your experience section from economy to first class?

Firstly, you’ll want to avoid adding generic information as well as highlight any relevant experience that you do have. 

For example, a solid experience section doesn’t look like this:

American Airlines | Fort Worth, TX

2018 – 2021

• Friendly with passengers
• Always punctual
• Worked well with other crew members

These things are great, but it’s explained in a really generic way. It also doesn’t say much about your responsibilities and how you carried them out . 

Let’s look at the correct way to list a previous job experience.

• Traveled domestically and internationally with an average of 120 flight hours per month. 
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA.
• Explained important safety information to passengers to ensure compliance with federal guidelines during flights.

An experience section like this will jump off the page and get you an interview in no time.

Writing a Flight Attendant Resume with No Experience

No flight attendant work experience ? No problem – or, at least, there doesn’t have to be one! Writing your resume in a way that highlights what you can share can still get you where you need to be.

To gloss over your lack of experience, you might find it best to spend more time talking about your education or even a part-time job.

If you can connect it to what you’re applying for, it’s still useful information to include on your resume.

The time-management skills that come along with running the concession stand at a busy movie theater, for instance, are just as much worth sharing.

The key thing to remember when you don’t have experience is to use what you do have and make it convincing. Odds are that you already have a reason for choosing this job to apply for. 

Optional Flight Attendant Resume Sections

Beyond what you absolutely must include in your resume for it to feel complete and meet employer expectations, there’s a lot you can do to help set yourself apart from the competition.

This may be especially significant for those looking to become flight attendants; these jobs pay well, and allow you to travel the world, so they’re understandably competitive in many cases. 

What you include will depend heavily on the content of the rest of your resume.

Say you’ve never worked as a flight attendant before, but you’re a passionate and involved volunteer for your local hospital. 

Though this volunteer work might not be directly related to being a flight attendant, it might still give you valuable skills and experience that you want an employer to know about. 

So, it might benefit you to include a “volunteer work” section at the bottom of your resume to share these details.

Remember, you can connect just about anything to the job you’re aiming for with a bit of thought and effort, so don’t be afraid to pull from different areas of your life to prove you’re someone worth hiring. 

Let’s take a look at some other optional additions you might make to your resume.

Awards and Certifications

If you’ve won any sort of significant award, adding it to your resume isn’t a bad idea. This is particularly true if you’ve won something for being a flight attendant in the past, or if you have relevant certifications such as first aid.

You’ll want to provide the name of the award or certification in question and, if necessary, a very brief description of what it is and why you acquired it. 

You may also find it useful to put into words why you’re including it on the resume. Be sure that your rationale is relevant to the type of job you’re looking for.

Example: Received customer satisfaction award for stellar customer service skills and dedication to safety.

Incorporating hobbies for cabin crew in a resume can showcase your passion for the profession , as well as your skills that make you an exceptional candidate. 

There are plenty of hobbies for cabin crew members to list that relate to travel, communication and learning , such as:

• Travel vlogging or blogging
• Studying languages
• Volunteering abroad 
• Travel photography

These activities will show that you are not only driven by the paycheck or free travel rewards but also genuinely care about the career itself!

You can also earn bonus points with the hiring manager if you share any typical cabin crew hobbies with them. Most people in the aviation industry love to travel after all. A variety of relevant interests and hobbies for a flight attendant might help you fit into the airline’s culture.

That’s why it’s essential to tailor your hobbies and interests to the job listing , ensuring they are relevant to the position.

• Regularly travel vlog during time off 
• Create documentary albums with photos taken in different countries
• Active follower of global news podcasts

Special Memberships

If you’re a part of any sort of professional group or organization related to your job, it’s worth mentioning on your resume. 

This shows that you’ve already committed yourself to being around others in the field and are willing to invest in your own progress.

Keep things concise and understandable in this section, just as with any other.

Example: General Member, Association of Flight Attendants

Flight Attendant Resume: Frequently Asked Questions

Still want to know more? Below are some of the most frequently asked questions on the web related to writing a flight attendant resume.

How Do I Make a Flight Attendant Resume?

A cabin crew resume can look very different depending on the type of airline job you’re applying for. Someone looking to become a flight attendant will certainly need a different resume than someone trying to fill a corporate position.

Looking at resume examples is a great way to find inspiration when drafting your own resume.

First and foremost, determine which area of an airline you’ll be working in. Decide what skills and experience are most beneficial for this area and decide if it’s a good fit for you.

Your past job experience doesn’t necessarily have to be directly related. For example, any type of customer service experience can help you get a flight attendant or front desk job.

What do airlines look for in a resume?

Prospective flight attendants should include their educational background, job experience, skills, and any other information that an employer might need to know on their resume.

If you have things to share that are related to the position , that’s great! But even if you have no job experience in the area (or any at all), it’s still possible to create a great flight attendant resume.

Hone in on what employers are looking for in the job description and do your best to present yourself as a prime option for those goals.

How Do I Make my Flight Attendant Resume Stand Out?

The best way to make any resume stand out is to go above and beyond the bare minimum.

For example, on a flight attendant resume this often means including optional parts to your resume (like volunteer work, awards, etc.).

You could also use a resume template to help you fit these elements in.

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Sat / act prep online guides and tips, how to write a flight attendant resume that will get you the job.

Hoping to become a flight attendant ? If so, you're not alone. Every year, tens of thousands of people apply for the limited flight attendant job openings at airlines around the world. Flight attendant jobs are highly coveted and highly competitive.

As an applicant, it may seem overwhelming to figure out how to stand out from the crowd of thousands of other flight attendant applicants. In this article, I'll talk about how you can use your resume to get your foot in the door for flight attendant jobs. By the end of this article, you'll be ready to write your own flight attendant resume and get the airline job of your dreams!

One of the best ways to make yourself stand out to airline hiring managers is to submit a polished and professional resume that highlights why you'll be a great flight attendant. Hiring managers will judge whether or not they want to meet you in person based on your resume, so it's extremely important that you use your resume to make a fantastic first impression.

As an overview, I'll next discuss how your flight attendant resume should be different than resume you use for other jobs and tell you the three skills you need to put on your resume. Then, I'll give you tips for writing your resume and give examples of an entry-level flight attendant resume and an experienced flight attendant resume. Finally, I'll answer some of the most frequently asked questions about flight attendant resumes.

Should Your Flight Attendant Resume Be Different Than Your Resume for Other Jobs?

One of the most common questions about flight attendant resumes is whether a flight attendant resume needs to be different than a resume for other jobs.

In general, the answer is no—you don't have to drastically re-write or re-format your resume to apply for a flight attendant job. However, you may need to change the language in your resume to highlight specific skills and experiences that airline hiring managers value.

Flight attendant jobs require special skills, like impeccable customer service and flexibility. You'll want to make sure a hiring manager can look at your resume and clearly see that you have these types of skills. That may mean re-writing your resume to show you have those abilities.

Say, for instance, that you previously worked as a secretary. When applying for other secretarial jobs, you highlighted your ability to use programs such as Microsoft Office. However, when applying for a flight attendant job, you'll want to highlight a different aspect of your previous experience as a secretary. You'll want to talk about how you interacted with customers or guests who visited your place of work. That'll show airline hiring managers that you have experience working with people.

In the next section, I'll tell you the three main skills flight attendant hiring managers are looking for, so you know which skills to demonstrate on your resume.

3 Skills to Highlight on Your Flight Attendant Resume

So what skills are hiring managers looking for from flight attendant applicants? In this section, I'll tell you the top three skills you need to highlight on your flight attendant resume.

#1: Customer Service Experience

The number one most important skill to highlight on your flight attendant resume is a passion for customer service. Flight attendants are the face of airlines. They deal with customers more than any other type of airline employee and are responsible for ensuring that customers have a positive flight experience.

Airline hiring managers are looking to see that you have experience dealing with customers, particularly in stressful situations. They want to know that you'll be able to deal with cranky passengers whose flight has been delayed or with people who don't want to check their carry-on bag. More than that, the airlines want to know that you'll represent them well to customers.

Make sure you describe situations where you've had to deal with customers. As I mentioned in the previous section, that could be greeting customers as a secretary. It could also be serving customers as a waitress, or working at a retail store. You need to demonstrate that you have customer service skills that would apply to an airline environment.

#2: Ability to Lead in Adversity

Flight attendant jobs may seem glamorous, but they can be extremely challenging. You'll have to deal with angry customers every day, as well as with potentially dangerous situations. Airlines want to know that you're able to keep your cool when times get rough and that you'll be able to act as a leader in such times. Flight attendants are responsible for not only providing great customer service, but also for keeping order in the cabin. They need to be able to calm down passengers that are violent and recognize dangerous behavior. They'll also need to be able to be leaders in the event of an emergency.

Have you led a team of workers at a retail shop at Black Friday? Or dealt with the Friday night dinner rush? Or maybe you have led a group of teenagers in a volunteer situation? Show that you've acted as a leader and dealt with difficult situations.

#3: Flexibility

If you've flown before, you know that flights often experience delays. As a flight attendant, you'll have to roll with a lot more than just those common flight delays. First of all, you'll need to leave your home to train for up to several months. If you make it through flight attendant training, you'll need to be able to deal with a schedule that's always changing due to cancelled or delayed flights. You may have to report at the last minute for a flight if another flight attendant can't make it. For at least the first few years of your career, you'll have the least desirable shifts and have to work on a lot of dates that you'd potentially rather be at home with loved ones.

Hiring managers are looking for employees who can demonstrate this flexibility and willing to do whatever it takes for their work. Perhaps you show on your resume that you've been able to cover for last minute shifts at your previous jobs, or that you always take holiday hours to help out your boss. Demonstrating flexibility will show your commitment to your flight attendant job.

4 Tips for Writing a Standout Resume for Flight Attendant Jobs

Before you start getting your resume ready to apply for flight attendant jobs, check out these top five tips to make sure you're setting your resume up for success.

#1: Call Out Your Accomplishments

The most important thing to do on your flight attendant resume (or on any resume, really) is to emphasize your accomplishments. You want the hiring manager reviewing your resume to be wowed by your experience and skills and think, "I have to hire this person!"

For each position on your resume, you'll want to focus on your achievements over your duties. Did you lead a special project? Were you named "employee of the month"? Did you have more satisfied customers reviews than any other employee at your place of work?

While you of course want to make sure that you describe what you actually did at each of your previous jobs, you want to focus on your highlights so that the hiring manager reviewing your resume really understands what made you special at your prior workplace.

#2: Tailor Your Resume to the Position

You'll also want to tailor your resume to the flight attendant position you're applying to. That means you need to make sure you highlight the skills and experiences that airlines are looking for in their flight attendants.

When formatting your resume for a flight attendant job, make sure that you're spending the most time on the experiences and skills that'll ingratiate you with hiring managers. It should be easy for hiring managers to tell that you have experience that will serve you well as a flight attendant.

#3: Format Matters

While you don't need to spend hours making your resume beautiful, you do need to make sure it's formatting is clear and logical. Just like grammatical and spelling errors can discount your resume, a confusing, unorganized resume will also make you look unprofessional.

Use clear, simple formatting throughout your resume. Follow the same styling choices throughout; that is, don't bold your job titles in one section and make them pink and sparkly in another. Bullet points are great for organizing your accomplishments and duties for a particular job. Make it easy for a hiring manager to read and understand your professional experience.

#4: Proofread

It might seem obvious, but you need to proofread your resume several times before submitting it as part of a job application . Hiring managers often see resumes with spelling mistakes, grammatical errors, and other silly mistakes and will dismiss them as unprofessional. Don't get your resume thrown out for a careless error; proofread it before you send it in!

Sample Entry-Level and Experienced Flight Attendant Resumes

Use our sample entry-level flight attendant resume and experienced flight attendant resume to see how your resume should be formatted and what kinds of experience it can include.

Click here to download our sample entry-level flight attendant resume .

Click here to download our sample experienced flight attendant resume .

Frequently Asked Questions About Your Resume for Flight Attendant Jobs

Still have questions about your flight attendant resume? Check out these frequently asked questions.

#1: Should I Have a Flight Attendant Resume Objective?

A flight attendant resume objective is usually one to two sentences long and speaks specifically to the type of job the applicant is seeking. Your resume objective will say what kind of career you desire, and what skills you have that make you ideal for that type of job.

While objectives were once very commonplace on resumes, they've fallen out of favor, mainly because they're more centered on the applicant's needs than the company's needs. If you have a stellar flight attendant resume objective that you think demonstrates why you're a uniquely qualified fit for a particular flight attendant job, leave it in. Otherwise, your experience throughout the resume should be enough to convince hiring managers of your abilities.

#2: What Keywords Should I Use in My Flight Attendant Resume?

You don't necessarily need to include certain keywords in your flight attendant resume to be moved along in the application process. What you do need to do is highlight the skills and experience required in the job description, if you have evidence of having those skills or experiences.

Take note of any words that appear more than once or twice throughout the job description. Examples may be "customer service," "difficult situations," or "flexible," depending on the particulars of the job for which you're applying. If you can highlight that you have experience with those qualities and qualifications, you should include them in your resume.

#3: Is It Okay If I Don't Have Previous Experience As a Flight Attendant?

Yes! All airlines hire people who haven't worked as a flight attendant before to enter their trainee programs. A great way to show that you'd make a great flight attendant, even if you haven't worked as one before, is to highlight your relevant prior work experience.

#4: Should I List My Reference Information on My Resume for Flight Attendant Jobs?

Don't waste space on your resume indicating your references' contact information or saying something like "References available upon request." Checking references is an important part of almost every single job application process these days. Hiring managers will assume that you have references to contact, and they'll reach out to you for that information when they need it (often later in the hiring process).

#5: Should I Include My Education Experience on My Flight Attendant Resume?

Most flight attendant jobs only require that applicants have a high school diploma or GED. You should definitely indicate on your resume that you've achieved at least the minimum educational requirements for the position, and include any higher degrees if you have them.

Your resume is one of the first things hiring managers will see when they decide whether or not to move you forward in the flight attendant hiring process. You can use your resume to help get your foot in the door by highlighting how your previous experience has qualified you for the role and ensuring your resume is professional and polished.

Follow these steps, and you're well on your way to securing your flight attendant interview!

Hayley Milliman is a former teacher turned writer who blogs about education, history, and technology. When she was a teacher, Hayley's students regularly scored in the 99th percentile thanks to her passion for making topics digestible and accessible. In addition to her work for PrepScholar, Hayley is the author of Museum Hack's Guide to History's Fiercest Females.

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Flight Attendant Resume Examples

Create a professional flight attendant resume to get you that dream job

Cabin Crew Resume Samples

1. Candidate seeking Flight Attendant position

A personable flight attendant with over six years of experience with a busy, international cabin crew, looking to further grow my career by joining the family at Lufthansa Airlines.

Completed over 2,000 hours of both domestic and international flights in Airbus and Boeing commercial airplanes with over 400 passengers Achieved high passenger satisfaction reviews on Skytrax (99.32%) Mentored twenty junior cabin crew members to improve on aviation safety, sanitation, and beverage service techniques, leading to an overall rise in service quality by 30% Made the Dean’s list and received the Collegiate Honor award in College

2. Candidate seeking Flight Attendant role

An experienced, warm flight attendant with over nine years of experience in fast-paced international, commercial and chartered flight duties.

Conducted comprehensive and thorough checks through pre-flight checklists and procedures to ensure smooth hitch-free flights. Used effective stowing techniques to assist passengers with carry-on luggage, leading to a 20% increase in the effective utilization of luggage space Served meals and beverages to passengers on board and offered additional services to improve their in-flight comfort and received 95% positive reviews from passenger reviews. Made sure to adhere strictly to FAA guidelines in the case of turbulence and other emergencies to ensure that they never escalated and caused severe losses to the company or passengers.

Flight Attendant Resume Vocabulary & Writing Tips

Flight attendant resumes should include a variety of keywords  taken from the person specification and job vacancy description as well as a selection of well-known expressions from the sector. This will make the candidate stand out in the recruitment process and pass any Applicant Tracking Software (ATS) that aviation companies may use.

Using the right vocabulary to describe the responsibilities that you had in the past is a key method of  attracting interest to your flight attendant resume .

Words to Use

• Hospitality
• Safety Guidelines
• Refeshments
• International
• Customer Service
• In-Flight service

Action Verbs

Flight attendant resume tips and ideas.

A flight attendant’s job has long been one of the most highly-coveted jobs in the aviation industry, and in the job market at large, for  people who love to travel . With this job, you get to visit a variety of breathtaking places while receiving a competitive salary.

There are also many stressful factors in this profession, just as there are in any other. Flight attendants often have to deal with unruly passengers, stand on their feet for long hours, and reassure passengers during turbulence.

It is important to highlight the skills the candidate has to deal with these different aspects, such as solid communication skills and the ability to stay calm under pressure.

A chronological or combination format could be beneficial for flight attendant resumes

• Titles and subheadings for a readable resume layout
• Bullet points

Refer to online resume generators to find the best resume layout

• Work Experience
• Certifications
• Additional Training
• Interpersonal skills
• Volunteer experience
• Honors and awards

Resume Length

1 Letter-size page – 8.5” x 11””

The best  resume format for a flight attendant  is the  chronological resume layout . Here, candidates begin by listing their most recent jobs and proceed with the positions that have come before, in reverse-chronological order.

This  resume format  illustrates your strengths as an experienced flight attendant. It shows your responsibilities throughout your work history. A clear and concise  resume layout is easier for hiring managers to scan  to find the relevant information and more adapted to Applicant Tracking Systems (ATS).

If you are just starting out and have no work experience as a flight attendant or are looking for an  entry-level position , you should still list all other jobs and volunteer experience that share similar required skills.

Another  ideal resume format for flight attendants could be the combination resume layout  which allows candidates to highlight their skills and training from different experiences as opposed to focusing entirely on the career progression.

A proper resume design should incorporate some appropriate  resume bullet points, resume fonts, titles and subheadings  for easy readability.

Use our  resume guidelines  and online generator to get tips on  creating the best resume design for your flight attendant resume .

Emphasize your contact information, and be sure that the  e-mail and phone numbers you provide are professional  and valid. You should have a minimalist color scheme to draw attention to your contact section so hiring managers do not have to search to find your number or email if they want to get in touch. It is important to make this step as easy as possible for a potential employer.

Remember to pay close attention to the wording you use; eliminate all grammatical errors, and use short, easy-to-read sentences. The best resume-friendly fonts  are  Arial, Calibri,  and Times New Roman in sizes 11-13. All section headers should be the same size, and the body text size should be uniform.

Photos are not required  on a flight attendant resume. Therefore, to ensure that you do not fall victim to biases and discrimination based on race, age, gender, etc., it is not obligatory to include a photo .

Sections of a Flight Attendant Resume

To  make your flight attendant resume readable and relevant , you should include the most pertinent of the following sections:

• Contact information

Work experience

• Resume summary or objective
• Certifications and additional training
• Achievements and awards
• Hobbies and interests

As a flight attendant, it is also very useful to  add language skills to your resume  and demonstrate the qualifications obtained by listing the level or any exams taken.

Your resume should only be  one page . Any longer and it is possible hiring managers will lose interest quickly. Only professionals aiming for management positions and executive areas should supply a resume of more than one page, but no longer than two.

Flight Attendant Resume Section Headings

The following guide will help you to  build a flight attendant resume  using the relevant information in a way that will attract attention from the hiring manager to your individual profile.

To begin a flight attendant resume, you should consider including either a  summary statement  to give the recruiter a good  overall idea of what you can bring to the role , regarding your main skills and qualifications.

Be detailed and explicit when describing your experience. Use statistics, numbers, and relevant  resume action   words  to describe your work further and impress the hiring manager.

Include all the tasks that a flight attendant usually carries out or the  responsibilities of a flight attendant ; serving food and beverages, checking supplies and other onboard inventory, and greeting and welcoming passengers.

If you have had any further experience  engaging with customers  like ticketing and customer service , indicate these as well. Your new job will involve plenty of interaction with passengers and it is vital to demonstrate your ability in this area.

Certificates & courses

First on the list should be a Federal Aviation Administration (FAA)  Certificate of Demonstrated Proficiency , which will set you apart by reducing the amount of training the airline will have to give you.

Additional training will go a long way in setting you apart from the rest of the applicants. Have you undergone  customer service, first aid, Cardiopulmonary Resuscitation (CPR) or Automated External Defibrillator (AED) training ? Be sure to indicate these certifications clearly on your resume to demonstrate your aptitude for the role.

You need to indicate on your resume that you are personable, as your job will involve interacting with different kinds of people from different cultures and nationalities. You need to show that you are capable of adjusting flexibly to their nuances.

In addition to  interpersonal skills , you need to demonstrate  proficiency in some major foreign languages . If you are going to be on international flights, you will encounter passengers from different nations that speak different languages. The ability to communicate with them and overcome social barriers will be an added strength.

Finally, in an emergency situation, or if something unexpected happens, you will have to think on your feet. If you can demonstrate your problem-solving skills on your resume too, you will be on a good footing for getting that interview.

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Flight Attendant Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the flight attendant job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

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• Greet passengers, assist with seating assignments, and carry on baggage stowage and security
• Use computers and computer systems to receive information, communicate with others, and to complete work tasks
• Insure all safety equipment on aircraft is in working order
• Flexible to work varied schedules, including nights, weekends, and holidays
• Ensure timely communication with management
• Calmly resolve passenger situations during flight, including disorderly passengers, and medical emergencies
• Actively looking for ways to exceed passengers’ expectations
• Performs preflight, through-flight and post-flight inspections of aircraft emergency, cabin and galley equipment. Ensures cleanliness of aircraft interior
• Provides leadership, direction and assistance during an emergency, including aircraft evacuation, administering first aid to ill or incapacitated passengers. Handles emergencies according to procedures. Briefs passengers. Performs orderly evacuation of passengers and crew. Provides emergency medical assistance
• Supervises loading and off-loading of aircraft passengers and baggage. Ensures access to escape exits
• Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies
• Greet passengers, assist with carry-on baggage stowage, and deliver onboard announcements
• Provide excellent customer service which exceeds passengers’ expectations
• Work environment is subjected to second hand smoke
• This position supports recruiting activities for Alaska Air Group (AAG) and its subsidiaries
• Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations
• Adjust work activities to adapt to changing work conditions, such as scheduling changes
• Provide assistance lifting, transporting and stowing luggage into overhead bins or storage areas
• Work both independently and as part of a team to accomplish work tasks
• Adhere to established procedures and performance standards
• Provide leadership in emergency and non-emergency situations
• CPR Certification and ability to use a defibrillator
• Ability to work independently as a leader and as a team member among fellow employees and passengers
• Ability to communicate effectively with and reassure passengers in a hurried and stressful environment
• Excellent interpersonal, oral, and written communication skills
• Knowledge of Tempus unit
• Ability to multi-task and efficiently manage multiple priorities independently
• International travel experience
• Strong relationship building, communication, collaboration and teamwork skills that is consistent with the AMEX Blue Box values and the Aviation Team Commitments
• Highest level customer service skills; experience tending to executive level clientele
• Completed Flight Safety International Training

8 Flight Attendant resume templates

Read our complete resume writing guides

How to tailor your resume, how to make a resume, how to mention achievements, work experience in resume, 50+ skills to put on a resume, how and why put hobbies, top 22 fonts for your resume, 50 best resume tips, 200+ action words to use, internship resume, killer resume summary, write a resume objective, what to put on a resume, how long should a resume be, the best resume format, how to list education, cv vs. resume: the difference, include contact information, resume format pdf vs word, how to write a student resume, flight attendant, aviation resume examples & samples.

• Provides for passenger comfort during aircraft operations. Plans all menus and coordinates meal requirements. Purchases required food and supplies to serve meals and beverages. Provides cabin service and monitors passengers inflight
• Ability to operate high-tech aircraft systems and equipment
• Ability to work in accordance with quality, safety, and sanitation standards, policies and guidelines
• Ability to deliver a high level of customer service
• Ability to handle in-flight medical emergencies
• Training in first aid and cardiopulmonary resuscitation (CPR)
• Proficient with all aircraft emergency equipment and knowledge of emergency procedures
• Detailed knowledge of FAA regulations
• Strong culinary experience preferred
• Ability to manage finances, submit receipts in a timely fashion, etc strongly preferred
• FACTS, Flight Safety or equivalent FAA certified training program preferred
• Corporate aviation flight experience strongly preferred

Flight Attendant Resume Examples & Samples

• Ensuring the safety, comfort and welfare of our passengers
• Implementing and operating full cabin management systems
• Serving as the liaison between Cockpit Crew and passengers ensuring timely delivery of in-flight communications
• Managing a seamless in-flight virtual “Onboard Office Environment”
• Providing instruction to customers on the operation of on-board equipment, safety devices and procedures
• Maintaining safety and culinary proficiency through company-provided training, self-directed study and networking within the flight attendant industry
• Driving standardization for our customers by maintaining passenger preferences and sharing information with flight attendant team
• Engaging appropriate customer feedback on trip experience and service level to identify personal preferences and/or problems, and provide according follow-through
• Providing high quality catering experience with a budget-conscious mindset
• Ensuring confidentiality of customers
• Providing training, shadowing and guidance to contract flight attendants
• Managing and maintaining content of cabin book and all technology forms on all aircraft
• Handling various administrative duties and tasks during and after travel
• Motivated self starter to help with creating and learning new technologies and equipment to support our passengers
• The individual is expected to engage in other department projects, task groups and teams as assigned. The individual may be asked to lead or coordinate one of these efforts from time to time
• The individual is expected to continuously improve skills and knowledge as necessary to keep pace with the fast pace of technological changes
• Other roles and duties as directed by Manager of Cabin Services
• Three years of corporate aviation flight attendant background, with emphasis on corporate and global travel required
• Certified from Flight Safety/FACTS with Gulfstream 550 Cabin Door Exit
• Proficiency in cabin technologies and in-flight virtual office. Familiarity with Apple devices, Microsoft Windows, prints processes for computer and iPad equipment
• Completion of Flight Safety, FAS, Aircraft Evacuation and MedAire/American Heart Training
• In-flight culinary experience
• Keen problem solving ability. Must be able to quickly identify problems, determine possible solutions and act quickly to provide resolutions
• Flexibility for 75% global travel and ability to be on call an absolute must
• Must have at least three years of Corporate flight experience
• Completed Medaire Training

Trainee Flight Attendant Resume Examples & Samples

• Must be able to read, write and speak English fluently
• Competent in handling difficult situations, problem solving and complaint resolution
• Excellent communication and interpersonal skills; friendly reception of all customers
• Must present a professional image, may not have visible tattoos, facial, multiple or upper ear piercing, or extreme hair color or style while in Flight Attendant Uniform
• Work in climates and locations across the globe and work variable shifts
• Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and move immediately to the city to which you are assigned as a base

Trainee Flight Attendant English & Spanish Bilingual Resume Examples & Samples

• Must be able to read and speak Spanish fluently
• Delivers the finest level of food preparation and presentation including by setting/clearing tables and plating and serving meals in a timely manner
• Must be able to interact and care for Owner pets. May be subjected to potential allergens
• Must be prepared to effectively and summarily act in emergency situations while remaining calm and responsive to PIC Authority and FAA communication as well as alert and sensitive to Owners/passengers safety and concerns
• Responsible for preparing the aircraft for the next flight segment or properly securing the aircraft for shutdown when it is the last flight for the day
• Responsible for properly communicating any maintenance abnormalities or discrepancies to the PIC. Additionally must properly complete any paperwork associated with any discrepancies or events that could have or did affect the flight
• Must have an unwavering commitment to providing the highest possible levels of safety and service and a friendly, service-oriented attitude
• Must be able to perform CPR and First Aid (Certification required or must be obtained within training period)
• Must have a valid passport and be able to travel internationally without restrictions
• Must have yellow fever shot immunization prior to beginning training
• *Flight Attendants are required to be based out of one of the locations noted below. Upon conditional offer of employment, a base must be selected from one of the following locations: Teterboro NJ (TEB), White Plains NY (HPN), Chicago IL (MDW), Dallas TX (DAL), Atlanta GA (ATL), Washington DC (IAD), Charlotte NC (CLT), Philadelphia PA (PHL), Denver CO (DEN), Houston TX (IAH), Los Angeles CA (LAX),Ft. Lauderdale FL (FLL), Boston MA (BOS), San Francisco CA (SFO), Las Vegas NV (LAS), Phoenix AZ (PHX), Orlando FL (MCO), Nashville TN (BNA), Raleigh/Durham NC (RDU), Detroit, Michigan (DTW), West Palm Beach, Florida (PBI), Baltimore, MD (BWI), Miami, FL (MIA), Seattle, WA (SEA) and Columbus Ohio (CMH).***
• Associate Degree Required; 4 Year College degree preferred
• An understanding of all applicable Part 125 Federal Aviation Regulations and how they apply to our daily operations
• Mastery of a Flight Attendant’s role and daily job duties
• Must be able to effectively communicate in a positive and constructive manner with management, supervisors, crewmembers and other departments within the company
• Must be able to adapt to various work schedules and last minute changes with minimal disruption to the operation. Ability to expeditiously prioritize decisions to affect minimum disruption to the daily operation
• Must be able to support trips that will involve one or more days away from home base
• Has a high level of integrity, confidentiality, ethics and discretion. Is direct and open, builds and sustains relationships with all stakeholders
• 5+ years of airline or corporate flight experience
• 3+ years experience as a Flight Attendant
• Must be able to pass a 10-year criminal and credit background check
• Must have a valid driver’s license with a clean driving record
• Aviation safety training required
• Must have or be able to obtain credentials for international travel
• English language Skills (minimum Level 5)
• Knowledge of and full compliance to all safety regulations
• Explain and demonstrate use of safety equipment and emergency procedures
• Prepare and serve meals and beverages, including alcohol
• Effectively market onboard products such as meals and inflight movies, and submit sales reports
• Calmly resolve passenger situations during flight, including medical emergencies
• Answer questions regarding flight operations and offer destination information
• Embody the Alaska Spirit and conduct oneself with Professionalism, Integrity, Resourcefulness and Caring
• US citizen or registered alien with the legal right to accept employment
• Minimum age of 21
• At least 2 years of customer or community service experience required
• Able to reach in overhead bins and galley compartments to retrieve emergency equipment and service items
• Body size cannot exceed specific aircraft dimensions including cabin aisle, cabin interior, emergency exits, and the jump seat and harness without modification or extenders
• Must be able to meet the company's grooming standards
• Must be able to fly unrestricted in and out of Canada
• Able to swim 90 feet assisted with a life vest
• Able to relocate to any of our flight attendant bases: Portland, San Diego, Los Angeles, Seattle or Anchorage
• Posses and/or obtain and maintain a current passport with unlimited access in and out of the U.S
• Able to attend 5-6 weeks of unpaid training in Seattle if selected
• Able to demonstrate the physical ability to perform the duties of a flight attendant
• Must possess adaptability to perform a variety of duties, dealing with people, and performing effectively under stress
• Uncompromising dedication to safety
• Carry out inflight safety and security procedures
• Demonstrate interpersonal effectiveness
• Actively looking for ways to exceed passengers’ expectations

Flight Attendant, Recruiter Resume Examples & Samples

• A minimum of 3 years of volume recruiting experience
• Effective problem solving, cross group collaboration, and discernment skills
• Excellent verbal and written communication, as well as interpersonal and organizational skills
• Ability to confidently speak in front of large groups
• Proven ability to take initiative and build productive relationships
• Knowledge of EEO, government regulations, and employment law
• Flexibility to travel (approximately 20-30% of the time)
• Minimum age of 18
• Must be authorized to work in the U.S
• Ability to represent Alaska Airlines as a brand ambassador
• Solid understanding of talent acquisition and its relationship to organizational effectiveness

DC Flight Attendant Resume Examples & Samples

• Responsible for ensuring the consistent delivery of in-flight service
• Ensure compliance and consistency with Samaritan’s Purse flight attendant policy manual, in-flight service, safety standards and FAA regulations, including emergency procedures
• Operate, unassisted, all exits onboard the aircraft in both emergency and normal mode
• Complete all flight attendant duties and onboard service procedures
• Purchase and stock supplies on aircraft for inflight service
• Perform office duties as assigned
• Clean and prepare aircraft for inflight service prior to departure. Clean and prepare aircraft upon arrival
• Comply with Flight attendant Manual, company policies and procedures. Follow policies and procedures of Samaritan’s Purse as set forth in the Policy Manual
• Attend morning devotions and participate in prayer support for the ministry, its donors and volunteers
• Maintain a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public
• Able to work extended shifts up to 16 hours in a day
• Able to adapt to schedule changes with flexibility as required
• Maintain proficiency and qualification as a line Flight Attendant on an annual basis
• Successfully complete all initial and recurrent Safety Training and other mandated training
• Able to work well with others
• Able to receive and follow instructions
• Maintain strong customer-service work ethic
• Project a friendly and confident personality
• May need to work in a wide variety of climatic conditions for extended periods of time including extreme heat and cold

Flight Attendant Training Specialist Resume Examples & Samples

• Strong working knowledge of Microsoft Office Products
• Previous courseware development experience
• Excellent verbal, written and interpersonal communication skills
• Detail oriented with the ability to identify changing priorities in a dynamic environment
• Aviation experience preferred

Flight Attendant Supervisor Resume Examples & Samples

• Responsible for coaching and counseling behavior, performance and appearance issues with Flight Attendants
• Conducts Flight Attendant attendance reviews and documenting appropriate Flight Attendant files
• Conducts audits, ghost rides, gate checks, team-building flights and visits to Provisioning and out stations
• Must qualify and maintain all active requirements of a Southwest Flight Attendant
• Attend all required Leadership annual training(i.e. Recurrent Training, CISM training, Drug and Alcohol training and any other training set by the company or leader
• Responsible for review and follow-up of On-board Peer evaluations and monitoring of On-board Flight Attendant job performance
• Participates in new-hire Base Orientations
• Ensures Flight Attendant recognition and awards programs are in place and follow up occurs with anniversaries, external commendation letters, LUV reports, e-kicktails, on the spot and all other special recognition awards
• Participates in the Flight Attendant interview process
• Assist Base management with staffing, planning, and scheduling of the operation
• Assist leaders with various Base, Local and Company committees and events (Cultural, Safety, Ronald McDonald, etc) by attending meetings, providing feedback on any necessary changes
• Responsible for documentation of Staff Meetings
• Two years of Leadership experience required
• Must be able to successfully complete the Southwest Airlines Flight Attendant Initial training program within three months of hire (dependent on SWAU availbility of classes)
• Flight Attendant experience preferred
• Must be 20 years of age
• Weight must be of such proportion to height that a neat appearance is maintained and physical ability to perform all job functions is not hindered
• The ability to, while facing forward, walk and fit comfortably down the aircraft aisle, fit quickly through the over-wing window exit, and to fit into a jump-seat harness without modification, including closure without a seatbelt extension
• Must be able to lift items up to 50 pounds from floor to shoulder level as required
• Also requires the ability to lift carry-on items from floor to above shoulder level with assistance
• Must possess a valid, unexpired passport
• Must be a U.S. citizen or have authorization to work in the United States as defined my the Immigration Reform Act of 1986
• Actively ensure the safety and comfort of passengers
• Respond effectively during emergency situations. Provide emergency medical assistance (e.g., performing CPR and basic first aid) to assist individuals in distress
• Prepare and serve meals, snacks, and alcoholic and non-alcoholic beverages
• Receive and process payments for purchased service items, such as snacks
• Attend to individuals needing special assistance (such as unaccompanied minors, individuals with a disability, and the elderly) throughout aircraft operations
• Effectively communicate verbally to make onboard public address announcements, complete safety demonstrations, and provide instruction to others. Provide timely informational updates
• Ensure the aircraft and passengers are in full compliance with policies, procedures, regulations, and safety measures
• Work in confined spaces with exposure to the following: nuts, animals, latex gloves, perfumes, cleaning solvents, fumes, dust, pet dander, etc. Individuals with allergies and have the ability to effectively manage allergies to perform job responsibilities in this environment
• Maintain professional appearance and compliance with uniform and appearance guidelines at all times while in public view
• Project and maintain a positive attitude and composure at all times
• Be dependable and committed to completing work assignments per the Endeavor Air standard
• Manage time to complete required work assignments and to ensure overall punctuality
• Traveling in an aircraft under pressurized conditions and airport operations environment
• Authorized to work in the U.S
• High school diploma, GED or equivalent. BA/BS college degree preferred or a combination of education and related experience
• Ability to read, write, understand and clearly speak in English
• 1 year of customer service experience
• Meet minimum age requirement of 21 years of age
• Candidate height must not exceed 70.5 inches or 5’ 10 ½” when measured without shoes
• Ability to maintain a high level of personal decorum, professional conduct and personal appearance
• No tattoos or body piercings that are visible while in uniform. Tattoos and body piercings cannot be concealed by the use of makeup, jewelry and/or bandages
• Possess a valid passport or equivalent travel documents to freely enter and exit all destinations where Endeavor Air flies. U.S. passport holders should have a minimum of 14 months of validity remaining from the date of training
• Successful in completing a background investigation, including a government required fingerprint-based criminal history records check, and a pre-employment drug screen
• Ability to serve alcoholic beverages, peanuts, and meals containing beef, pork and seafood
• Ability to work nights, weekends and holidays, as required
• Ability to complete the 4+ week of Flight Attendant Initial Training program, including successful completion of Initial Operating Experience (IOE)
• Sit or stand for long periods of time. Sit in an assigned jumpseat with seatbelt and shoulder harness fastened without a seatbelt extension. Jumpseat is 21” at the widest part of the seat
• Open emergency exits and close aircraft doors weighing up to 45 pounds
• Ability to push, pull, or move a beverage cart weighing approximately 250 lbs
• Ability to reach into overhead bins and retrieve stored items. Ability to reach a minimum of 76 inches, measured from foot without shoe to fingertip
• Work in aircraft aisles and galleys, and while standing, reaching (extended in front and to the side of the body and above the head), walking, kneeling, bending, twisting, and working in cramped or awkward positions
• Walk and fit comfortably down the aircraft aisle while facing forward, and fit quickly through any exit
• Hear and respond to customer and crew communications in situations with high background noise
• Provide for passenger safety and comfort during aircraft operations
• Perform pre-flight, thru-flight and post-flight inspections of aircraft emergency, cabin and galley equipment
• Supervise and perform loading and off-loading of passengers and baggage
• Ensure access to escape exits

G-V Corporate Flight Attendant Resume Examples & Samples

• Serving as the liaison between cockpit crew and passengers ensuring timely delivery of in-flight communications
• Managing a seamless in-flight virtual onboard office environment
• Driving standardization for our customers by maintaining passenger preferences and sharing information with flight team
• Accountable for maintaining all IT forms, checklists and accessories
• Organizing and maintaining commissary stock for aircraft to ensure best cost on highest quality products
• Attending annual safety training and MedAire training
• Motivated self-starter to help with creating and learning new technologies and equipment to support our passengers
• Engage in other department projects, task groups and teams as assigned and may be asked to lead or coordinate one of these efforts from time to time
• Continuously improve skills and knowledge as necessary to keep pace with the fast pace of technological changes
• Other roles and duties as directed by Aviation Support Manager
• Relocation available
• Must have valid driver's license; three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines
• Three years of corporate aviation flight attendant experience in a Gulfstream 550, with emphasis on corporate and global travel required
• Three years experience in cabin technologies and in-flight virtual office
• Three years experience with Apple devices, Microsoft Windows and MS Office Products, prints processes for computer and iPad equipment
• First Class In-flight culinary experience
• One to two years of fast paced, contemporary fine dining
• Three years Gulfstream 550 experience
• An experienced and energetic individual who works harmoniously and professionally with co-workers and supervisors
• Executive level customer service skills; experience tending to C-suite level clientele
• Must be able to quickly identify problems, determine possible solutions and act quickly to provide resolutions
• Strong relationship building, communication, collaboration and teamwork skills that is consistent with the Sprint Corporation values and the Aviation Team Commitments
• Must be willing to work flexible dynamic schedules
• Ability to work weekends, nights, holidays, and overnight trips
• Successful completion of four and one-half (4 1/2) weeks minimum new hire training with a minimum of five (5) hours of Initial Operating Experience
• Class hours may include nights and weekends NOTE: Trainees will be offered employment and put on payroll upon successful completion of the entire training program
• Must be able to perform all functions as needed for this position
• Must be able to attend a minimum of 4 1/2 weeks of training in Las Vegas (Relocation is at the expense of the applicant)
• Ability to read, write, speak, hear and comprehend English
• Must pass a ten (10) year background check and five (5) year pre-employment drug screen
• Must have a valid passport to meet minimum application requirements
• Must have a valid driver’s license to meet minimum application requirements
• All required forms of identification presented, i.e., passport, driver’s license, and social security card, must match one another
• Follows all Federal Aviation Regulations as required as well as all established Frontier Airlines policies and procedures
• Initializes and conducts emergency evacuation of cabin if necessary
• Conducts preflight safety check of cabin emergency equipment
• Ensures proper loading and storage of carry-on luggage prior to and during the flight
• Ensures cabin safety and security during all phases of flight, including boarding and deplaning
• Prepares and secures doors and announces departure/arrival information to passengers over the PA system
• Provides instruction and demonstration of onboard safety features
• Sets up galley, checks supplies, stows beverage and snack carts and verifies count
• Sells snacks and/or beverages (including alcohol), collects and stows all beverage and snack service items inflight and prior to landing, and informs passengers of all onboard products
• Provides emergency medical assistance (e.g., performing CPR and basic first aid)
• Projects and maintains a positive attitude and composure at all times
• Performs tasks that require frequent walking, bending to ankle level, and reaching above shoulder level and reaching inside overhead bins to retrieve or store items
• Be dependable and committed to completing work assignments per Frontier Airlines policies
• Maintains professional appearance and compliance with uniform and appearance guidelines while in public view (e.g. during commute, pre-flight activities and flight operations)
• Participates and complies with all DOT, FAA, and Frontier Airlines’ regulations regarding drug and alcohol compliance of safety-sensitive transportation employees
• Must be able to read, speak, write, and communicate in English fluently
• Heavy lifting, pushing and/or pulling of objects up to 100 pounds occasionally and/or up to 60 pounds frequently
• Ability to sit in and be secured with seatbelt and shoulder harness in all jump seats without a seat belt extension, harness extender or modify the integrity of the jump-seat

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