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Case Study: Protect Your Company or Your Cousin?

Badaracco, Joseph L.

Source : BUSINESS SOURCE COMPLETE

• Description
• Periodicals collection
• Business ethics
• Decision making in business
• Business communication
• Confidential communications
• Ethical problems

A fictionalized case study is presented in which the author poses an ethical dilemma faced by a business analyst who works for a particular company and discusses potential layoffs at the company with a family member who happens to be employed by a supplier to the former company. It examines the business ethics and decision making process of such a conversation, particularly the exchange of potentially sensitive business or confidential information, and loyalty to one's employer or family.

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Protect Your Company or Your Cousin? (HBR Case Study and Commentary)

Badaracco, Joseph L., Jr.

Business Ethics and Corporate Social Responsibility

Reference : HBS-R2102M-E

Number of pages : 7

Publication Date : Mar 1, 2021

Source : HBSP (USA)

Type of Document : Article

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Protect your company or your cousin?

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決策 公司或家人，該保護誰？

公司或家人，該保護誰？, 公與私難兩全，總要選邊站.

Protect Your Company or Your Cousin？

約瑟夫．巴達拉克 Joseph L. Badaracco

• 2021年3月號-專訪比爾．蓋茲：2050零碳排非天方夜譚！

插圖／Bianca Bagnarelli

瑪格麗特在一家無煙爐製造商工作，表妹琳達在公司的供應商那裡工作。琳達向瑪格麗特透露，自己的公司大幅裁員。瑪格麗特應該向主管報告供應商出現經營問題，還是保持沉默，守住表妹的職位？

經歷了漫長的一週之後，瑪格麗特．埃斯皮諾（Marguerite Espinoza）現在唯一想做的，就是關掉電腦。時間是星期五下午5：30。瑪格麗特是戶外無煙爐製造商春火（Spring Fire）的顧客體驗經理，剛剛完成一天的工作。不過，此時她應該登入Zoom，參與家族的每週例行視訊通話，這是他們家族在新冠肺炎疫情初期形成的一項傳統。

她一邊告訴自己，這肯定會很有趣，因為向來如此，一邊搜尋日曆裡的連結。大多數時候，她都很期待這個線上家族聚會。情況通常很混亂，畢竟，有多達八個家庭登入，但這是個好方法，可以了解彼此近況，也能讓自己的心情從工作轉換到週末。

看到畫面上出現的父母、祖父母、姐妹、阿姨、叔叔和表妹的面孔時，她很高興自己加入通話。但在通話進行大約二十分鐘後，她注意到表妹琳達．加布斯（Linda Garbes）似乎心不在焉，甚至似乎有點難過。

她和琳達的關係與其說是家人，更像是朋友，兩人從小時候的家族聚會開始，就經常混一起，上大學之後也一直保持聯繫。現在，兩人都已經26歲了，即使瑪格麗特仍待在休士頓，而琳達去了塔爾薩，兩人還是定期傳簡訊聯絡。

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分享 "公司或家人，該保護誰？"

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Protect Your Company or Your Cousin? (Commentary for HBR Case Study)

By: Joseph L. Badaracco Jr., Stacey Peck, Mita Mallick

In this fictional case, a customer experience manager is torn between loyalty to her family and to her employer after she gets inside information from her cousin suggesting that one of the company's…

• Length: 3 page(s)
• Publication Date: Mar 1, 2021
• Discipline: Business Ethics
• Product #: R2102Z-PDF-ENG

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In this fictional case, a customer experience manager is torn between loyalty to her family and to her employer after she gets inside information from her cousin suggesting that one of the company's suppliers might not be able to make good on its contractual obligations. If she shares what she's learned with her manager, her company might elect not to renew its contract with the supplier. But passing along the information would mean betraying a promise to her cousin and might put her cousin's job at risk. This fictional case study by Joseph L. Badaracco features expert commentary by Stacey Peck and Mita Mallick.

For teaching purposes, this is the commentary-only version of the HBR case study. The case-only version is reprint R2102X. The complete case study and commentary is reprint R2102M.

Mar 1, 2021

Discipline:

Business Ethics

Harvard Business Review Digital Article

R2102Z-PDF-ENG

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