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Media and Communication Research Methods

Media and Communication Research Methods An Introduction to Qualitative and Quantitative Approaches

  • Arthur Asa Berger - San Francisco State University, USA
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This step-by-step introduction to conducting media and communication research offers practical insights along with the author’s signature lighthearted style to make discussion of qualitative and quantitative methods easy to comprehend. The  Fifth Edition  of  Media and Communication Research Methods  includes a new chapter on discourse analysis; expanded discussion of social media, including discussion of the ethics of Facebook experiments; and expanded coverage of the research process with new discussion of search strategies and best practices for analyzing research articles. Ideal for research students at both the graduate and undergraduate level, this proven book is clear, concise, and accompanied by just the right number of detailed examples, useful applications, and valuable exercises to help students to understand, and master, media and communication research. 

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it offers individual chapters for all types of qualitative research (semiotic, discourse, rhetorical, etc) it also includes chapter exercises and examples

Excellent Research textbook

  • A new chapter on discourse analysis (Chapter 7) defines discourse analysis and offers multiples examples for its application.
  • Expanded coverage of the research process offers students new search strategies and best practices for analyzing research articles. 
  • A new discussion of binary oppositions and culture helps students to better understand semiotics.
  • An expanded discussion of social media keeps students engaged with different perspectives of social media, including discussion of the ethics of Facebook experiments.
  • A new discussion of Gangsta Rap encourages students to rhetorically analyze American popular culture.
  • A new discussion of Foucault codes and cultural change helps students better understand the methods of textual analysis.
  • Several new topics connect key concepts to current events, such as William Dutton on the Cambridge Analytica scandal and an Iranian scholar on mistakes made by pollsters for the 2016 election.
  • New insights from experts in the field feature personal correspondence on the personality of the ethnomethodologist Harold Garfinkel and by a psychiatrist on addiction and the relationship between young people and their cell phones.
  • Comprehensiveness : From opening discussions on the nature of research to thorough treatment of the methods of textual analysis, qualitative and quantitative methods, and writing up research, breadth of coverage is the hallmark of this text.
  • Humor : Chapter-opening conversations with the author’s “Grand Inquisitor” (who poses questions about the nature of research), numerous cartoons, and references to student life use lively humor to make the material approachable and accessible.
  • Applications and exercises : In each methods chapter, applications and exercises allow students to practice and apply what they’ve learned.

Sample Materials & Chapters

Chapter 3: Semiotic Analysis

Chapter 5: Ideological Criticism

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Understanding communication research methods : a theoretical and practical approach

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Handbook of Communication for Development and Social Change pp 533–554 Cite as

Three Types of Communication Research Methods: Quantitative, Qualitative, and Participatory

  • Jan Servaes 2 , 3  
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This chapter presents a brief overview of the three types of communication research methods being applied in development communication settings: quantitative, qualitative, and participatory. This chapter attempts to outline the relative characteristics and merits of these approaches to research and to emphasize some of the philosophical issues which underpin them. It discusses the strengths and weaknesses of each and highlights the benefits of a more normative approach focused on the “poor” in society.

  • Research methodologies
  • Quantitative
  • Qualitative
  • Participatory
  • Triangulation
  • Empowerment

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Department of Media and Communication, City University of Hong Kong, Hong Kong, Kowloon, Hong Kong

Jan Servaes

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Servaes, J. (2020). Three Types of Communication Research Methods: Quantitative, Qualitative, and Participatory. In: Servaes, J. (eds) Handbook of Communication for Development and Social Change. Springer, Singapore. https://doi.org/10.1007/978-981-15-2014-3_112

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Published : 09 June 2020

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  • Neuendorf, K. A. (2017). The Content Analysis Guidebook . Thousand Oaks, Calif: Sage Publications.  
  • Postman, N. (2008).   How to watch TV news  (Rev. ed.). New York, N.Y: Penguin.
  • Riffe, D. (2005).       Analyzing Media Messages: Using Quantitative Content Analysis in Research     (2nd ed.). Mahwah, N.J: Lawrence Erlbaum.
  •   TV content analysis : techniques and applications   (2012). Boca Raton, FL: CRC Press.

Find books by  New Strategist Publications  (ex. Who's buying by age / generation)

  • Kelley, L. D. (2012).   Advertising media planning: a brand management approach    (3rd ed.). Armonk, N.Y: M.E. Sharpe.
  • Handbook of marketing scales: multi-item measures for marketing and consumer behavior research  . (2011). (3rd ed.). Thousand Oaks, Calif: SAGE. Other works by  Bearden .
  • Developments in Human Observation Methodologies.  (2007). . Bradford, England: Emerald Group Publishing. (E-book Central)
  • Jeffery, M. (2010).  Data-Driven Marketing: The 15 Metrics Everyone in Marketing Should Know . Hoboken, N.J: John Wiley.  (E-book Central)
  • Hajli, & Hajli, Nick. (2015).  Handbook of research on integrating social media into strategic marketing  (Advances in marketing, customer relationship management, and e-services (AMCRMES) book series).  (EBSCO ebook)
  • Hamersveld, Bont, Hamersveld, Mario van, & Bont, Cees de. (2007).  Market research handbook  (5th ed.). Chichester, West Sussex, England ; Hoboken, N.J..: John Wiley & Sons. (E-book Central)
  • The handbook of online and social media research : tools and techniques for market researchers   New York : Wiley, 2010.
  • Handbook of research on digital media and advertising : user generated content consumption  Hershey, PA : Information Science Reference, c2011. Single user only.
  •   Marketing Metrics: The Definitive Guide to Measuring Marketing Performance  . (2010). (2nd ed.). Upper Saddle River, N.J: FT Press.
  • Katz, H. E. (2010).   The media handbook a complete guide to advertising media selection, planning, research, and buying . Communication series (4th ed.). New York: Routledge. (E-Book Central)
  • Sissors, J. Z., (2010).   Advertising Media Planning   (7th ed.). New York: McGraw-Hill. (E-Book Central). **   This book was purchased for single user access; only one person at a time can view it.
  • Sterne, J. (2010).   Social media metrics how to measure and optimize your marketing investment . Hoboken, N.J: Wiley. (E-Book Central).
  • VALS (Values, Attitudes, and Lifestyles)   By Strategic Business Insights, this measurement tool based on psychographic segmentation is used in marketing to define targets.
  • Wenzel, A. M. (2012).   The entrepreneur’s guide to market research.   The entrepreneur’s guide. Santa Barbara, Calif: Praeger.

Qualitative & Quantitative

  • Altheide, D. L. (2013).   Qualitative media analysis  (2nd ed.). Thousand Oaks, Calif: Sage Publications.
  • Beuving, J., & Vries, G. (2015).  Doing qualitative research : The craft of naturalistic inquiry . (Ebook Central)
  • Brennen, B. (2012).   Qualitative research methods for media studies   New York: Routledge.
  • Daymon, C. (2011).  Qualitative research methods in public relations and marketing communications  (2nd ed.). New York, NY: Routledge. (Ebook Central). **  This book was purchased for single user access; only one person at a time can view it.
  • Flick, U., Kvale, S., Angrosino, M., Barbour, R., Banks, M., Gibbs, G., & Rapley, T. (2007).   The Sage qualitative research kit  . London: SAGE.
  • Gubrium, J. (2012).   The Sage handbook of interview research : The complexity of the craft   (2nd ed.). Thousand Oaks: SAGE.
  • The handbook of media and communication research qualitative and quantitative methodologies.  (2012) (2nd ed.). London ; New York: Routledge. (Ebook Central). **  This book was purchased for single user access; only one person at a time can view it.
  • Kvale, S. (2009).   InterViews : Learning the craft of qualitative research interviewing   (2nd ed.). Los Angeles: Sage Publications.
  • Lincoln, Y. S. (1985).   Naturalistic inquiry  . Beverly Hills, Calif: Sage Publications.
  • Merriam, S. B. (2009).   Qualitative research : A guide to design and implementation   San Francisco, Calif: Jossey-Bass.
  • Moisander, J. (2006). Qualitative Marketing Research a Cultural Approach. London: SAGE. (Ebook Central).  Jan 18 replacement ordered
  •   The Sage handbook of qualitative research     (2011). (4th ed.). Thousand Oaks: Sage.
  • Reynolds, Woods, Baker, Reynolds, Rodney A, Woods, Robert, & Baker, Jason D. (2007).   Handbook of research on electronic surveys and measurements  . Hershey, PA: Idea Group Reference.
  • Stake, R. E. (2010).   Qualitative research : Studying how things work   New York: Guilford Press.
  • Wrench, J. S. (2013).     Quantitative research methods for communication : A hands-on approach     . New York: Oxford University Press.
  • Rea, L. M. (2014).  Designing and conducting survey research a comprehensive guide  (Fourth edition). San Francisco, CA: Jossey-Bass. .(Ebook Central) ** This book was purchased for single user access; only one person at a time can view it.
  • Bradburn, N. M. (2004).     Asking questions : The definitive guide to questionnaire design : For market research, political polls, and social and health questionnaires   (Rev. ed.). San Francisco: Jossey-Bass.
  • Sudman, S. (1996).   Thinking about answers : The application of cognitive processes to survey methodology  (1st ed.). San Francisco: Jossey-Bass Publishers.
  • Beatty, A., National Research Council (U.S.).  Studying Media Effects on Children and Youth Improving Methods and Measures, Workshop Summary. Washington, D.C: National Academies Press. (E-Book Central)
  • Berger, A. A. (2012).   Media analysis techniques  (4th ed.). Thousand Oaks, Calif: Sage.
  • Berger, A. A. (2014).   Media and communication research methods : An introduction to qualitative and quantitative approaches   (Third edition). Los Angeles: SAGE.
  •   Changing media markets in Europe and abroad : New ways of handling information and entertainment content   (2006). Series on international media research. New York: Pabst Science.
  • Cohen, J. (1995).  Through the media looking glass : Decoding bias and blather in the news . Monroe, Me: Common Courage Press.
  • International Media Research a Critical Survey.  (1998).  London: Routledge. (E-Book Central)
  • Jamieson, K., & Campbell, K. (2006).  The interplay of influence : News, advertising, politics, and the internet  (6th ed.). Belmont, CA: Wadsworth. General Stacks   P94 .J34 2006  
  • Jensen, & Jensen, Klaus Bruhn. (2012).  The handbook of media and communication research qualitative and quantitative methodologies  (2nd ed.). London ; New York: Routledge. (E-Book Central)
  • Orlik, P. B. (2008).   Electronic media criticism : Applied perspectives  (3rd ed.). New York: Routledge/Taylor and Francis Group.
  • Taylor, P. A. (2008).  Critical Theories of Mass Media Then and Now.  Maidenhead, Berkshire, England: McGraw Hill/Open University Press.  (E-Book Central)
  • The     The SAGE handbook of media processes and effects   (2009). . Los Angeles: SAGE.
  • The   The SAGE handbook of media studies  . (2004). . Thousand Oaks, Calif: Sage Publications.
  • Sparks, G. G. (2013).   Media effects research : A basic overview   (4th ed.). Australia ; Boston, MA: Wadsworth Cengage Learning.
  • Tovares, R. D. (2010).     How to write about the media today    . Santa Barbara, Calif: Greenwood.
  • Volkmer, I. (2012).   Handbook of global media research   (1st ed.). Hoboken, N.J: Wiley-Blackwell.
  • Ward, J., & Hansen, K. (1997).  Search strategies in mass communication  (3rd ed.). New York: Longman. Print. Reference Stacks   P91.3 .W37 1997. 
  • Wimmer, R. D. (2011).   Mass media research : An introduction  (9th ed.). Boston, Mass: Cengage- Wadsworth.

Click on a subject phrase to find books and videos with that subject that are available in the IC Library

  • Advertising media planning.
  • Advertising--Research.
  • Amusements--United States--Statistics.
  • Communication Methodology
  • Communication Research Methodology
  • Consumer behavior--United States--Statistics.
  • Commercial products--United States--Statistics.
  • Consumers' preferences--United States--Statistics.
  • Consumers--United States--Statistics.
  • Content analysis (Communication)
  • Data mining
  • Demographic surveys.
  • Focus groups.
  • Generation Y--United States--Statistics.
  • Home entertainment industry--United States--Statistics.
  • Internet research.
  • Interviewing in marketing research.
  • Journalism--Objectivity.
  • Market surveys
  • Marketing research.
  • Marketing research--Statistical methods
  • Mass media--Objectivity.
  • Mass media--Research
  • Mass media--Research--Methodology.
  • Motion picture industry--United States--Statistics.
  • Older people--United States--Statistics.
  • Organization--Research.
  • Organization-Research-Methodology
  • Organizational behavior--Research--Methodology.
  • Population--Statistics.
  • Quantitative research.
  • Questionnaires.
  • Recreation--United States--Statistics.
  • Scaling (Social sciences)
  • Social sciences--Methodology
  • Social sciences--Research--Methodology
  • Social sciences--Statistical methods   This links to the subject heading "statistical methods" in the library's catalog.
  • Social sciences--Statistical methods--Computer programs.   Links to help books on statistical software packages.
  • Social surveys--Methodology.
  • Teenage consumers.
  • Young adult consumers--United States--Statistics.
  • Young consumers--United States--Statistics.
  • Youth--United States--Statistics.

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