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No Problem: How To List Problem Solving Skills on a Resume

Problem solving is an in-demand skill recruiters want to see on your resume. Learn how to highlight this soft skill with our detailed guide.

2 years ago   •   4 min read

Problem solving is a key skill in life — and in most workplaces. Like any other soft skill, it belongs on your resume. The only question is, how do you prove it?

Keep scrolling as we explain how to put problem solving on your resume in a way that actually lands. We'll also explain where soft skills like problem solving belong and give examples you can follow. But first, let's take a look at exactly what hiring managers mean when they say "problem solving."

Problem solving skills employers are looking for

If a job ad says that a company is looking for applicants with "strong problem solving skills," what does that actually mean?

Hiring managers want people with skills like:

• Critical thinking
• Brainstorming
• Troubleshooting
• Negotiation
• Conflict resolution
• Organization
• Communication
• Attention to detail
• Experimenting
• Observation

That's a lot! So, how do you fit all that on your resume? Here are some tips to get you started.

How to show problem solving skills on a resume

To effectively showcase problem solving skills on your resume, follow these steps:

• Look at the job ad. What kinds of problem solving skills are specifically mentioned? What key responsibilities are likely to involve problem solving?
• Make a list of these skills or responsibilities — this is what you’ll want to address in your resume.
• Think of a time when you’ve demonstrated each problem solving skill or been in a similar situation.
• Format that incident as an accomplishment by starting with a strong action verb.
• Be specific about what you did and what the end result was.
• Check in with a free resume scanner to see how your accomplishments score and what you can improve.

Now let's take a look at where problem solving skills belong on your resume.

Where to include problem solving skills on a resume

The first thing to know is this: Problem solving is a soft skill, which means you should never list it directly in your skills section. Instead, you should:

• Include past examples of problem solving in your work experience bullet points
• List related hard skills in your skills section
• Mention key skills and accomplishments in your resume summary and cover letter
• Use synonyms to avoid repeating "problem solving" over and over

Emphasize real accomplishments

The best place for any soft skill — including problem solving — is in your Work Experience section. Make your bullet points stand out by outlining what the problem was, what action you took, and what the end result was.

Remember: The key is to be specific. For example, instead of:

Solved problems causing long delivery times.

Streamlined the implementation process and reduced the average product delivery time from 10 days to 4 days by redefining responsibilities and improving accountability of employees.

This specifies what the initial problem was, what action you took, and the end result. Use the formula [Action Verb] + [Accomplishment] + [Metric] to keep you on the right track.

List related hard skills

Problem solving is a soft skill, which means you can’t include it outright in your skills section . But what you can do is list hard skills that go hand in hand with problem solving.

For example:

• Data analysis
• Quality assurance
• Engineering
• Programming languages
• Loss prevention
• Accessibility

If you’re unsure what problem solving skills to include in your skills section, use the tool below to search for the job you’re applying to and it’ll give you a list of hard skills relevant to the job.

Include targeted highlights

If you’re applying for a role where you know that problem solving is an essential skill — like most management, data-driven, or customer-facing positions — you can emphasize your ability to solve problems in your resume summary or cover letter .

Do some research to identify the key issues facing the company, like streamlining inefficient business practices or expanding a small customer base, and highlight 2-3 skills or accomplishments related to those areas.

Here's an example:

Find out if your resume shows enough problem solving skills

An important thing to remember when listing problem solving skills on your resume is, just like other soft skills, you need to show how you’ve used problem solving skills in the past. An easy way to check if you’ve shown hiring managers your problem solving skills, is to upload your resume to the tool below — it’ll tell you if your resume has shown problem solving skills the right way, as well as other soft skills like leadership and communication skills.

Synonyms for problem solving on a resume

Trying to avoid repetition? If you’re searching for another word for problem solving to use on a resume, these action verbs have you covered:

• Transformed
• Revitalized
• Streamlined

For even more suggestions, check out our list of resume action verbs for 2024 .

Resume examples of problem solving skills

Looking for more ways to say that you’re a problem solver on a resume? Try these sample bullet points.

Proposed a plan to reduce shrink, which increased work efficiency and customer services by over 75%.

The first step in solving a problem is identifying it. Companies want to hire people who are proactive, not reactive, which means it's worth including an example of a time you first identified a problem and then took steps to solve it.

Developed a contingency plan during tough economic conditions to save $540K per year.

What's better than solving a problem? Preventing it from becoming a problem in the first place!

Reduced double-booking and error rates by 45%, resulting in a $10,800 increase in yearly sales by developing a scheduling system to coordinate advertising space availability with Sales, Designers, and the Editorial team.

The more specific you can get with your bullet points, the better. Remember, the main point of your resume isn't just to show a recruiter what you've done for other companies — it's to help them imagine what you might do for their company.

Executed self-insured health plan including wellness benefits which saved the business in excess of $70K or 20% and influenced over 200 staff members to become healthier.

What hiring managers want to see is results. Any time you can identify a specific positive outcome in your bullet points, you take one step closer to getting hired.

Responded to and managed 50+ inbound requests from members daily.

Struggling to quantify your achievements? It's okay if you don't have access to specific metrics — you can still include numbers for things like how many projects you worked on or how quickly you completed tasks.

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How to List Problem-Solving Skills on a Resume [List Included]

Problem-solving skills are more in-demand than ever. 

Employers love candidates with problem-solving skills because, in 99% of cases, they guarantee you're also logical, creative, clear-headed, and a great decision-maker. 

But claiming you have organizational skills on your resume is not enough. 

To impress recruiters, you've got to prove that you possess them. 

This includes understanding which problem-solving skills you possess and adding them to your resume (the right way), among other things.

This is where this article comes in! We put together everything you need to know about problem-solving skills, including: 

• 8 Essential Problem-Solving Skills for Your Resume

How to Add Problem-Solving Skills to Your Resume

• Why Are Problem-Solving Skills Important
• 6 Problem-Solving Steps

Let's dive right in! 

8 Problem-Solving Skills for Your Resume

Research shows that problem-solving skills consist of several facets : 

• Identifying and analyzing a problem
• Taking effective actions
• Understanding the effect of the decisions
• Coming up with creative and novel solutions
• Transferring knowledge from one situation to another
• Thinking abstractly about problems

As such, there is no single problem-solving skill. Problem-solving includes a set of skills, all of which are equally important in helping your personal and professional life. 

Below, we’ll cover the eight most important problem-solving skills that you can also list on your resume to impress recruiters: 

#1. Research skills

To properly identify and understand a problem, you need excellent research skills. 

Research skills involve being able to gather information from the right sources, reviewing that information in detail to extract the data you need, analyzing the data according to the context, and being able to apply the data to your situation. 

#2. Analytical skills

Analytical skills are required throughout the entire process of solving a problem. 

In a nutshell, analytical skills refer to being able to analyze a situation in depth and from different perspectives . Specifically, you need analytical skills to achieve all of the following while solving a problem:

• Detect patterns
• Interpret data
• Analyze new information
• Reach conclusions based on several factors

#3. Creativity

Being creative means being able to think outside of the box and look at situations and problems inventively. 

For most people, creativity is mainly associated with creative industries such as arts and crafts, architecture, design, etc. 

In reality, however, creativity is an essential success factor for every job and the data is here to support that. According to this Adobe study , problem-solving (51%) and creativity (47%) have gained the most value in driving salary increases in the last five years. 

When it comes to the process of solving a problem, creativity can help you consider more perspectives, think abstractly about problems, and come up with novel solutions that others haven’t thought of before.

#4. Critical thinking skills

Being able to think critically means that you’re good at rationalizing, understanding the connections between ideas or situations, and logically analyzing any given situation. 

As such, strong critical thinking skills can help you see beyond what’s at face value, make more informed decisions, and anticipate the outcomes of said decisions. 

People who have critical thinking skills share traits such as open-mindedness , cognitive flexibility , skepticism , clarity , and precision . 

#5. Decision-making skills

Before coming up with a single action plan to solve a problem, you’ll need to first brainstorm several possible solutions. 

After that, you need good decision-making skills to choose the best possible solution. Without decision-making skills, you risk prolonging finding a proper solution or aggravating a problem even more. 

#6. Communication skills

With strong communication skills , you’re able to successfully explain the problem to others and propose your solutions. In turn, you can be sure that everyone’s on the same page and that you’re carrying out the action plan accordingly. 

Some communication skills required for problem-solving include: 

• Active listening
• Written and verbal communication
• Giving and receiving feedback

#7. Collaboration

Problem-solving is rarely a process you carry out alone. More often than not, you need to consult relevant stakeholders, give and receive feedback, and work with a team towards a common goal (i.e. solving the problem).

Well, collaboration entails exactly that - working well with others, cooperatively addressing problems, and putting a group’s goal ahead of personal goals. 

Some important collaboration skills that help with problem-solving include: 

• Conflict resolution
• Emotional intelligence 

#8. Attention to Detail 

Have you ever heard of the expression “the devil’s in the details?”

It means that something may seem simple on the surface, but in fact, the details make it complicated and are likely to cause problems.

Well, if you’re someone who shows great attention to detail, you’re not likely to let details keep you from solving a problem effectively. 

Not to mention, being able to spot and understand even the smallest details that make up a problem means you’ll be able to grasp the issue in its entire complexity and come up with even more inventive and workable solutions. 

Now that we covered the most important problem-solving skills, we’ll show you how to add them to your resume so that you can stand out from other candidates. 

Let us walk you through the process, step-by-step: 

#1. Mention Your Problem-Solving Skills on Your Resume Summary

The resume summary is a three or four-sentence paragraph positioned at the top of your resume that includes: 

• Your profession and years of experience 
• Your top skills (i.e. hard skills or soft skills)
• One or two noteworthy achievements 

The goal of the resume summary is to catch the hiring manager’s attention, show them you’re a relevant candidate and get them to go through the rest of your resume in detail. 

As such, it’s your first chance to highlight your problem-solving skills effectively. You can either do that by mentioning them among your top skills or by mentioning an achievement that proves you possess a given skill.

In the best-case scenario, you can even do both. 

Here is an example of how you can include problem-solving skills in your resume summary: 

• Behavioral psychologist with 7+ years of experience in the field. Great research, analytical, and communication skills. Over the last eight years, I’ve worked closely with more than 100 patients with different behavioral disorders, helping them improve their personal and professional lives through different treatment methods. 

#2. Add the RIGHT Problem-Solving Skills Under Your Soft Skills

Secondly, you should list your problem-solving skills under your resume’s soft skills section . 

The listing part is pretty easy - simply create a section titled Skills and write down your problem-solving skills.

There is, however, one caveat: 

You don’t want to overkill your skills section by listing every problem-solving skill we covered in this article.

Not only will the hiring manager have trouble believing you possess each and every skill, but there’s also a high chance you don’t even need all those skills to begin with. 

To make your skills section as relevant as possile, do the following: 

• Check the job description. The job description can show you exactly what skills you need for the job. If you’re applying for, say, a software engineering position, you’ll probably be required to have the following problem-solving skills: analytical skills, creativity, attention to detail, and cognitive flexibility. 
• Identify the skills you possess. Think about which skills you can back up with actual experience from your previous jobs. Only list problem-solving skills that you actually possess and that you can prove you possess on your resume. 
• Add those skills under your soft skills. Then, add the problem-solving skills that you have and that are required in the job under your resume’s “Soft Skills” section. 

#3. Prove Your Problem-Solving Skills In Your Work Experience Section

Finally, you should use the work experience section to prove that you’ve got the problem-solving skills you’ve mentioned throughout your resume. 

Anyone can just claim that they’ve got problem-solving skills on their resume - not everyone can back them up with experience.

Here’s what you can do to convey that you possess problem-solving skills and also make your work experience section as impactful as possible: 

• Tailor your work experience to the job. Only add past jobs that are relevant to the position you are applying for now. If you’re applying for, say, a software engineering position, the hiring manager will be interested in your previous jobs in the field, but probably not too interested in the time you worked as a server at a restaurant. 
• Focus on your achievements instead of your responsibilities. More often than not, hiring managers know exactly what your responsibilities consisted of in previous jobs. What they want to know is how you made a positive impact with your achievements. 
• Make your achievements quantifiable. Speaking of achievements, you want to make them as quantifiable as possible. After all “treated ten patients in the course of a year using positive reinforcement” sounds much better than “treated ten patients.”
• Use the Laszlo Bock formula . If you’re having trouble phrasing your achievements, the following formula will probably be of help: “Accomplished X as measured by Y doing X.” 
• Leverage action verbs and keywords. There are hundreds of words and verbs you can use instead of “did,” “accomplished,” etc. The more descriptive you are of your achievements, the more impressive they can sound.

And here’s an example of a project manager describing their problem-solving skills in their work experience section:

• Fixed company communication issues by implementing a new project management solution. 
• Improved team productivity by implementing time-tracking software and doing daily stand-up calls.
• Managed to meet all client deliverable deadlines in 2022.

Why Are Problem-Solving Skills Important?

Are you wondering what exactly is it that makes problem-solving skills so important? 

After all, there are hundreds of soft skills out there that you can master, improve, or learn how to add to your resume. So it’s normal to wonder “why should I focus on problem-solving?” 

Here is why problem-solving skills matter:

• They can improve your employability. Problem-solving skills are among the most important skills to employers across a range of occupations. In short, employers are always looking for proactive thinkers who can address professional challenges.
• They can help you grow in your career more easily. You’ll be more likely to get promoted if you can come up with creative solutions to the different problems that you’ll face throughout your career.
• They can become an essential part of your personal brand . Your current employer, coworkers, and future employers alike will see you as someone creative, reliable, and helpful.
• They are related to a range of other valuable skills. When you prove you’re a problem solver, you’re effectively saying you’re attentive to detail, logical, creative, analytical, curious, and other things employers are looking for in their employees.

10 Jobs That Require Problem-Solving Skills

As we’ve already mentioned, problem-solving skills come in handy for practically every job. 

Whether you’re a teacher who needs to solve a dispute between peers in your class or a customer representative who needs to help a client, knowing how to go about solving issues is definitely an asset. 

That said, some jobs are all about solving problems. In such cases, problem-solving skills are not just a nice addition to have on your resume - they’re crucial to getting hired. 

Here are the top 10 jobs requiring problem-solving skills in 2024: 

• Software engineer
• Air-traffic controller
• Police officer
• Social worker
• Psychologist
• UX designer

35 Action Verbs You Can Use to Highlight Your Problem-Solving Skills

The language you use to describe your problem-solving skills matters.  

Sure, you can use “ solved” to describe how you dealt with a problem throughout your entire resume and risk coming off as repetitive and unimaginative. 

Or , you can use any of the following action verbs and keywords and make your problem-solving skills pop out in the eyes of recruiters: 

• Calculate  
• Critically think 
• Draw conclusions
• Experiment 
• Listen/Listen actively 

The Problem-Solving Process in 6 Steps

Problem-solving is a methodical process. It consists of certain steps that you always need to take if you want to find a good solution. 

The more you understand and practice this process, the better you can get at solving problems. 

Below, we cover the six main steps of problem-solving in detail:

#1. Identify the problem 

The first step to solving a problem is identifying exactly what’s causing it. 

After all, if you’re not focusing on the real underlying issue, you might come up with solutions that don’t fit the problem itself. 

Say, for example, that you’re a teacher that’s facing poor class performance. Identifying whether the problem comes from the students’ not studying enough or from your own teaching methods can make a big difference in the solutions you come up with. 

It typically happens that the faster you find the root cause of the problem, the easier it is to find a proper solution. 

#2. Understand the problem

Once you identify the problem, you’ve got to understand it completely. Here are some questions you can ask to make sure you properly understand a problem: 

• What is the scale of the problem? 
• What are its short and long-term effects? 
• Have you faced something like this before?
• Can the problem be solved by dividing it into smaller parts?

The better you understand the problem in its complexity, the more likely you are to come up with effective solutions. 

#3. Research the systems that make up the problem 

In many cases, solving a problem will be a complex undertaking. See, complex problems are often the result of several different underlying systems that you need to understand to find a dynamic solution. 

Let’s take the teacher example from above. 

If a certain student is not doing too well and keeps getting poor grades, you might be tempted to go the easy route and simply chastise them and tell them to study more.

This, in a lot of cases, might simply not work because you’re not addressing the root cause of the problem.

The student might, for example, be burned out , unmotivated by the curriculum, or simply struggling with specific topics.

A problem-solving solution that’s more likely to work would be to talk to the student (or their parents), try to understand the reason for their poor grades, and address the root cause behind the problem itself.

#4. Visualize the problem 

This may not apply to all situations, but it can definitely come in handy for most. 

Drawing a diagram to visualize the situation or your solution to the problem can help you grasp its complexity better - especially if the problem is multi-faceted. Anything from PowerPoint to a piece of white paper can be a good tool to visualize your problem, highlight the problem area, and tackle it more effectively.

#5. Brainstorm solutions 

After you’ve done all the above, it’s time to start thinking about solutions. 

This is another step of the problem-solving process that’s based on collaboration and effective communication. In the brainstorming phase, you should sit with team members or relevant stakeholders and come up with as many creative ideas and solutions as possible. 

This is not where you come up with your most refined, well-thought-out ideas. Instead, it’s where you discuss freely and combine diverse knowledge and analysis of the problem to come up with diverse solutions. 

Brainstorming is an essential part of problem-solving that can help you break out of boring or predictable ideas and thinking patterns. 

#6. Choose the best answer(s)

This is where decision-making skills come in. With a list of different potential solutions, you can narrow down your options to finally choose the best one. 

To reach a solution more easily, take the following into consideration:

• Your company’s/organization’s objectives
• The budget and the timeframe at your disposal
• The success outcomes
• Potential risks linked to the solution 

Finally, discuss your solutions with relevant stakeholders and team members to gather all the possible feedback that can help you make the best possible decision. 

And remember - once you’ve chosen the best possible solution to a problem, your work is far from over. Being a problem solver also includes the following: 

• Develop and implement an action plan
• Monitor the progress of your plan 
• Make necessary adjustments during the process
• Evaluate the outcomes of your solution 

Problem-Solving Skills Resume Example

Want a resume that makes your problem-solving skills pop like the above example? 

Use one of our tried-and-tested resume templates . 

They’re free, modern, and created in collaboration with some of the best HR professionals from around the globe!

Key Takeaways 

And that's a wrap on problem-solving skills. By now, you should know everything there is to know on the topic. 

Before you go, here are the main points we covered in this article: 

• Problem-solving skills are a set of soft skills that help you solve problems effectively. They involve critical thinking, analytical skills, creativity, communication skills, and attention to detail. 
• Problem-solving skills can improve your employability, work performance, and personal brand. 
• Add your problem-solving skills to your resume summary, under the soft skills section, and in your work history section. 
• When you’re creating your work history section, make sure to tailor it to the job, focus on your achievements and make them quantifiable, and use action verbs and keywords from the job description. 
• To get better at solving problems, follow these steps: identify and understand the problem, research the systems that make up the problem, visualize the problem, brainstorm, and choose the best possible solution. 
• Once that’s done, create an action plan and make sure to monitor its progress as you’re implementing it. 

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7 Best Problem-Solving Skills for Your Resume + Examples (Update)

11 min read · Updated on April 04, 2024

If you're a strong problem solver, your resume needs to prove it!

Imagine this scenario: a supplier delivers the wrong piece of equipment, your deadline is tomorrow, and your logistics person is out sick. What would you do if you were the one who had to respond?

All businesses encounter problems at one time or another. That's why companies need high-quality employees on hand who can solve problems like shifting deadlines, equipment failure, and changing client needs. Those problem-solving skills can mean the difference between success and failure. 

That's why today's employers are actively seeking candidates who possess these critical problem-solving skills. 

But what are problem-solving skills? 

How do you identify which ones you might have or which ones a hiring manager might be looking for? 

Most importantly, how can you present problem-solving on your resume to land that interview?

In this post, we'll help you learn to identify, define, and present problem-solving skills in your resume.

What are problem-solving skills?

Put simply, problem-solving skills help you overcome challenges and obstacles. They enable you to identify the core issue, propose solutions, choose the best option, and implement it.

When employers talk about problem-solving skills, they're usually referring to the ability to deal with challenging, complex, or unexpected situations. While they enable someone to assess and solve problems calmly, these skills can also be useful for relationship building and routine decision-making.

Why do companies need employees with problem-solving skills?

All companies experience challenges that can impact their operations and effectiveness. Those businesses will always need people to help them to find solutions to their problems. In fact, according to the National Association of Colleges and Employers' Job Outlook, 86% of employers look for problem-solving skills on student resumes.

Employers like to see good problem-solving skills because it also shows them you have a range of other talents, like logic, creativity, resilience, imagination, and lateral thinking.

Looking for problem-solving skills in a job description

Sometimes, a job description will plainly state the problem-solving skills that the job requires. More often, however, problem-solving is one of those skill sets that don't necessarily appear in the “requirements” section of a job post. Employers simply expect candidates to demonstrate an analytical mind. So, instead, they will describe those desired skills using other phrases.

In those instances, you can look for keywords to identify the skills the employer is seeking. When you find any relevant keywords in the job description, you'll be able to tell what skills you should highlight in the resume you send in.

How to include problem-solving skills on a resume

It should be easy to highlight these skills during an interview, where you can describe a specific problem and paint a picture of how you successfully solved it. But it's also easy to find ways to illustrate your problem-solving on your resume.

Problem-solving skills sound like they're self-explanatory, but they can be difficult to describe without good storytelling. Unlike conceptual skills like abstract thinking and ideation, problem-solving skills are all about developing and implementing an action plan. That's why the best strategy to demonstrate your problem-solving skills is to tell a story: find specific examples of challenging scenarios and explain the plan you implemented and the results you achieved. 

Related post : How to Create an Effective STAR Method Resume (With Examples)

Many resumes will use terms like “critical thinker” or “problem-solver.” Instead, get specific by showing how you've used a skill in a way that has solved a problem at work. 

Give examples of scenarios where those skills lead to a solution

Describe a specific process you employed

List major accomplishments enabled by your solution

Add specific training related to problem-solving skills

Use various keywords to avoid repeating “problem-solving”

Let's look at 4 places on a resume where you can describe your problem-solving skills. 

Where to include problem-solving skills on your resume

The summary.

The summary is a great place to present a core skill that has benefitted you and your employers. If you've been responsible for finding out-of-the-box solutions to unexpected problems or been a team leader known for adjusting to personnel or process challenges, this is the place to introduce those talents.

Solutions-driven sales specialist with 10 years of experience managing sales teams, analyzing markets, expanding market reach, and solving logistics issues. Extensive experience with rolling out new products and reinventing campaigns. Transformed market by 40% despite a period of intense market fluctuation.

In the work experience section

The work experience section is the ideal place to list problem-solving skills that have contributed to proven solutions. When detailing past job roles, you can use details like percentages, dollar amounts, and specific scenarios to show how your ability to analyze issues, find options, and communicate action plans has solved problems. 

Mention a time when you took the initiative to troubleshoot key areas

Explain your habit of collecting new data regularly

Give examples of instances when you assumed a leadership role in process optimization

Look at the following resume example. It shows how this candidate's ability to design solutions, optimize testing processes, and adjust the process to the client helped to optimize process efficiency and save the client money. 

In addition, the candidate highlights his communication skills by showing that he can collaborate with clients to adapt processes to their needs. 

Solar Engineer, Acme Corp, 2010 - 2020

Developed solution designs in collaboration with Software Architects that improved process efficiency by 150% and reduced costs by $300K

Supported testing on 3 large-scale projects to refine solutions and ensure they were fit for purpose and matched the customer's needs, resulting in $1M savings for the client

The skills section

If problem-solving skills are needed for a particular role, the hiring manager will be looking for them in the skills section. The key, however, is to only list skills that specifically relate to the job posting. 

Remember, it's crucial to tailor each resume to a specific job advertisement, including the skills section. This is obviously easier if the job post explicitly lists desired skills. If it doesn't, look for keywords in the bullet points of the requirements part of the job description to find specific problem-solving skills to include in your resume.

Is it a management position looking for a “proven leader?” Communication skills are a must-have talent.

Is it a logistics position that requires experience with scaling? Then, troubleshooting and negotiation skills will be paramount.

There are both soft skills and hard skills that can be defined as problem-solving skills. “Test development” can be trained, but “troubleshooting” improves with experience. When considering which skills you possess, look at both categories.

Data analysis / Process analysis / Project design / Solution design / Test development / Benchmark development / Troubleshooting / Collaboration

A notable achievements section

A notable achievements section isn't always necessary, but some resumes can benefit from including one. If, for example, you're using a functional resume format for a career change resume or you're a senior executive looking to emphasize career highlights, an accomplishments section can really highlight those skills in action. 

If you're using this section to focus on your problem-solving skills, describe accomplishments with demonstrable results.

ACCOMPLISHMENTS AND ACHIEVEMENTS

• Re-designed and upgraded front-end on 20+ sites with jQuery, AJAX, and Handlebars.js
• Oversaw process improvements, which reduced expenses by $225,000 per quarter
• Restructured the supply chain team following vendor flow issues

Related post : Seven Key Resume Sections and How to Organize Them

7 Important problem-solving skills for your resume

Problem-solving skills can range from detail-oriented diagnostics to team leadership. Here's a list of skills involved in various stages of the problem-solving process. When crafting your resume, look to these examples to see what problem-solving skills you might have.

1. Research

Research skills are an essential component of the problem-solving skill set, enabling you to identify and understand the root cause of an issue. Research involves gathering data and information, consulting with more experienced colleagues, acquiring knowledge online or from external sources, and collating newfound data for dissemination. This skill is about the ability to find and use the right resources, extract the data you need, and brainstorm with the right group of people. This means:

Studying specific cases without generalizing

Aiming at variables that make the desired differences

Reporting findings in understandable terms

2. Analysis

The first step in finding a solution is an effective analysis of the problem.  To solve a problem, you must be able to analyze it from every angle. Your analytical skills will also help you identify and propose solutions that can resolve the problem.

Analytical skills allow you to assess data and processes to find solutions to a company's challenges. These include:

Forecasting

Data analysis

Interpretation of data and metrics

Deductive reasoning

Inductive reasoning 

Diagnostics

3. Critical-thinking

Critical thinking is the ability to process details with a particular flow and draw connections between concepts and facts. In other words, it's “thinking about thinking” – or finding and fixing flaws in the way we think.

The ability to think critically is the foundation of problem solving. Unless you can see the big picture, you won't be able to identify the pros and cons of different action plans. 

Critical thinking includes:

Interpretation

Open-mindedness

4. Decision making

Decision-making is the ability to choose solutions to problems. Simply stated, it's taking the relevant collected data, considering multiple viewpoints, and making an informed choice.

Once the choices are narrowed down, you'll need to pull the trigger – knowing you'll be held accountable for the decision. At times, you may need to make these decisions quickly, even if the wrong decision might make the problem worse. The ability to make proper use of your research and analysis to select the best action plan is a valuable skill. Components of this skill include:

Emotional Intelligence

Organization

5. Creativity

Sometimes, the best solution is only found by thinking outside the box. That demands creativity. 

Creativity is the ability to approach a task or a challenge in a different way. In other words, it's possessing the imagination to generate new ideas and find interesting approaches and unique perspectives. Creativity is often described as

Divergent thinking

Inspirational thinking

Outside-the-box thinking

Experimental thinking

6. Communication

Strong communication skills are vital during all phases of problem solving:

While identifying and analyzing the problem, you'll need to know how to communicate the core issues to others.

When researching the background of the issue, you'll need to know what communication channels are appropriate when seeking guidance.

When brainstorming possible solutions, you will need to know how to guide a team through positive and effective discussions.

Then, once you find a solution, communicating the action plan with clarity and precision is key to avoiding confusion and achieving proper implementation. 

No problem would ever be solved without good communication skills at work. 

Communication skills, however, include a much broader array of abilities beyond just speaking clearly. They also encompass listening in ways that make your colleagues feel heard, body language that puts your audience at ease, and vocal pitch adjustments to make your point land better. Here are a few common communication skills:

Active listening

Giving constructive feedback

Presentation / visual communication

Nonverbal communication

Written communication

Oral communication

Voice modulation

Rapport building 

7. Collaboration

In the business world, most problems are solved by teams of dedicated personnel, working in collaboration with one another. When highlighting this skill, you need to show how you've worked effectively as part of a team to generate and implement solutions.

Collaboration, by definition, means working with one or more individuals to complete a task. In the workplace, collaboration can be brainstorming ideas, delegating tasks to individual strengths, layering pieces of a process, or bringing together the team to understand the bigger picture.

When people work together, they're more effective at problem solving than when attempting to go it alone. Successful collaboration with your coworkers also increases their motivation and engagement at work, making them feel like they're an important part of the team. 

Collaboration includes:

Long-term thinking

Adaptability

Positive debate

Emotional intelligence

The bottom line

In an increasingly complex business environment, the ability to solve problems is more important than ever before. As a result, including these high-value problem-solving skills on your resume can help to ensure that employers recognize your full value proposition as a prospective new hire. That, in turn, can help to separate you from your competition and increase your odds of landing an interview and job offer.

If you want to make sure that the problem-solving skills in your resume are making the right impression on employers, take a few moments to get your free resume review from our team of experts today!

Related reading:

9 Soft Skills Employers Are Looking for in 2022

11 Steps to Writing the Perfect Resume

Standout Skills for a Resume: How to Make your Resume Great  

Related Articles:

Guide to Writing a Great Resume with No Work Experience

Higher Order Thinking Explained

How to Describe Organizational Skills When Applying for a Job

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What Are Problem-Solving Skills, and How Do I Put Them on My Resume?

No matter what career you pursue, a problem-solving resume will always be valued by an employer. Companies want to hire people who can think creatively, break down problems into smaller parts, and come up with an effective solution to these problems.

As a result, knowing how to list problem-solving skills on your resume can be beneficial in your career search. It will help set you apart from all the other candidates out there and show off some of your soft skills to an employer. Other than problem-solving, these key skills include critical thinking, communication skills, decision-making skills, and interpersonal skills.

Find your bootcamp match

In this guide, we examine what problem-solving skills are, why they are valued by employers, and how you can list them on your resume. It is important to note that, while strong problem-solving skills will help you find employment in any field, you may also require certain technical skills. For example, if you want to work in the tech industry, free coding bootcamps are an ideal way to quickly learn both problem-solving abilities and technical skills. 

What Are Problem-Solving Skills?

Problem-solving skills are the traits that allow you to identify problems and solve them efficiently and effectively. Problem-solving skills fall under the category of soft skills along with communication skills, critical thinking, interpersonal skills, and adaptability, to name a few. 

Every day we encounter problems, whether at work or at home. For example, we may have to figure out how to travel to work if our regular commute is closed. Or we may have to identify ways to free up time on our schedule so that we can meet a deadline that we thought was tomorrow. Problem-solving abilities will help you find viable solutions for these challenges.

To be a good problem solver, you need to have a wide range of skills and a strong work ethic. You need to be good at analyzing problems. You also need to be capable of coming up with creative solutions and doing so with business constraints like capital and the limits of team members. Here is a list of a few problem-solving skills that are highly valued by employers:

• Communication
• Decision-making

Why Do Employers Value Problem-Solving Skills?

Businesses encounter problems every day. A sales department may be struggling to reach its goals, and wonder how it can catch up. An office supplies delivery may have been missed, which leaves some workers without paper supplies. 

As a result, employers value job seekers who can solve problems. Employers want to hire people who can come up with solutions to the types of problems that are likely to come up in their job. You should be able to understand the nature of a problem, how it affects a business, and work either independently or as part of a team to come up with a solution.

What Are Some Examples of Problem-Solving Skills?

While you could list “able to solve problems” or “problem solver” on your resume, this is not a very accurate description of all the skills that make up the problem-solving process. Any worker that a business will hire should be capable of solving problems—that doesn’t set you apart from the crowd.

A problem-solving resume should be specific when it comes to listing these skills. Furthermore, you should include a wide variety of problem-solving skills examples. Here are some problem-solving examples that you can list on your resume:

#1: Analysis

The first step in solving any problem is to identify the exact issue that you are dealing with. This is crucial because if you don’t correctly identify a problem, it is very difficult to come up with an effective solution.

Once you have identified the problem you want to solve, you need to analyze it. This will involve using your analytical skills to understand why the problem has arisen and to determine what courses of action you can take to solve the problem. Analysis is an excellent example of problem-solving skills.

#2: Evaluation

When you are coming up with solutions to a problem, you may identify a few potential courses of action. This is because most problems don’t have an obvious solution—there are many ways you can address them.

To be a good problem solver, you need to be capable of evaluating the strengths and weaknesses of pursuing a particular solution to a problem. For instance, you may need to evaluate whether a solution can be implemented quickly enough to be effective, or whether the business can afford to implement the solution you are considering.

In addition, you should also be able to evaluate the impact of your decisions after they have been made. Have your decisions led to the success that you expected? If a decision did not turn out in the way that you expected, why was that the case?

#3: Communication

Many of the problems that you’ll face in your job will require input from other team members. Suppose you are working on a team project and have a problem to solve. You would need to communicate that problem to all members of your team and work with them to come up with a solution. 

If you are not able to communicate clearly, different members of the team may walk away with a different understanding of the problem. This could lead to confusion down the line, and make it more difficult to implement a solution.

#4: Decision-Making

Planning out how you are going to solve a problem can only take you so far. At some point, you’ll need to decide on how you are going to solve the problem. You should be able to use your evaluation skills to decide which solution to a problem is best. 

You should also be capable of working with others and using their experience to better understand all the solutions you could use to address a particular problem. Then, once you have found a good solution, you should be able to implement it.

#5: Creativity

Some problems that you encounter will require creative solutions. This is because many problems have limitations within which your solutions must fall. For instance, you may be asked to come up with a solution within a budget, or you may be told that the business can only afford to delegate one team member to solve a problem.

Good problem solvers are capable of thinking outside of the box to arrive at the best solution for a problem. This will involve working with others to understand what has been tried before, and exploring new and novel approaches to problems. This methodical approach to problem-solving is ideal if you are a critical thinker. 

How to List Problem-Solving Skills on Your Resume

You must know how to list problem-solving skills on your resume. These skills are a valuable addition to any resume. By knowing how to demonstrate problem-solving skills on your resume, you can better articulate the potential value you can add to a team and ace your job interview.

But, before you add problem-solving skills to your resume, you should ask if it is relevant to the position for which you are applying by checking the job description. Jobs such as programmers, accountants, and customer service representatives, for instance, all involve a high degree of problem-solving in their day-to-day duties.

There are two places you can list your problem-solving skills on your resume. First, you can list them in your skills section. This is where you list all your skills, whether they are technical skills or soft skills, in an orderly fashion. For instance, if you are applying for a job as a full stack web developer, you could use the following list of skills on your resume:

Full stack web developer skills: Creative thinking, problem-solving, proficient in HTML , CSS, JavaScript, and Ruby on Rails, good at working on teams.

Alternatively, you could list your problem-solving skills in the “experience” section of your resume, where you list your previous roles. While you may not explicitly mention “problem-solving” in this section, you can use some of the keywords we discussed earlier to highlight your experience using this skill.

The following is a good example of how to highlight problem-solving skills on your resume by using the “experience” section of your resume:

"Career Karma entered my life when I needed it most and quickly helped me match with a bootcamp. Two months after graduating, I found my dream job that aligned with my values and goals in life!"

Venus, Software Engineer at Rockbot

J&J Fast Food

District Manager

2014 – 2019

• Averaged 30% annual revenue growth in home district.
• Used analysis skills to plan out a sales campaign that helped attract younger customers to our stores.
• Led the design and introduction of a new monthly inventory model for seven stores.

In this example, the candidate has mentioned that they have experience using “analysis” skills. Furthermore, their leading an initiative implies that they have experience implementing solutions to a problem.

Problem-Solving Skills: Resume Examples

Continue reading as we examine some more problem-solving skills examples for your resume. This first problem-solving resume example is for a video editing job. While a job like this requires advanced technical skills, problem-solving skills are just as important. You can use the “skills” section of your resume to showcase both technical and soft skills.

• Advanced knowledge of Final Cut Pro and Adobe Premiere . Can use advanced editing features and tools for quick decision-making. These programs allow for creative problem-solving.
• Working with clients . Experience and knowledge of video editing terms and practices to communicate clearly with clients in an easy-to-understand manner. 
• Ability to work under pressure . Video editing is a high-pressure job with tight deadlines. Completing past projects has led to a strong ability to work under pressure. 
• Collaboration . Video editing requires collaborating with a variety of industries and employees. Teamwork is key to quickly solving problems and meeting deadlines.

This second problem-solving resume example is for a sales assistant position at a video game store. Sales assistants spend their time interacting with customers, and therefore, must have strong communication skills. The “experience” section of your resume is an ideal place to showcase previous experience you have working with customers.

2015–2017

• Dealt with customers daily. 
• Answered customer queries on the telephone. 
• Listened to and responded to customer complaints.
• Helped customers choose the right products for them.
• Worked as part of a team.
• Recommended products to order based on customer feedback.
• Demonstrated quick and on-the-spot decision-making.
• Key responsibilities such as cashing out at the end of the day and handling customer orders.

Problem-Solving Skills for Cover Letter

Writing a strong cover letter is a great way to impress employers. Knowing how to add problem-solving skills to your cover letter is one of the best ways to do this. No matter what job you are applying for, problem-solving skills will be vital.

Adding problem-solving skills to your cover letter is easy, as you can use skills you have learned from previous work experience, education, or personal development. Most job descriptions will list specific traits and skills required. This will typically include problem-solving skills of some kind.

This next section will look at two examples of cover letters with problem-solving skills to help you land your dream job. As you will see, it is easy to add several problem-solving skills to a cover letter, as these skills are common in everyday use.

Problem-Solving Skills: Cover Letter Examples

This first problem-solving skills cover letter example is for an audio-visual technician role at Revolution Technologies. The job description indicates the need for technical skills and previous experience. It also mentions that the company requires a team player and a dependable employee. In this cover letter, problem-solving skills are showcased using a story from a previous audio technician job. 

During my time at Five-Star Audio Visual, I worked full-time as an audio technician. I was part of a core team of five other employees who I worked closely with to help meet client expectations, analyze potential technical issues, and organize frequent events. 

Being part of a team helped me to grow as a person and improve my technical learning. I worked under experienced audio technicians, event managers, and production managers. As such, my communication and decision-making skills vastly improved. I also found that working under tight deadlines helped me to deal with high-pressure situations. 

The second example is for a senior analyst position at Magellan Health. The job description highlights many problem-solving skills requirements such as critical thinking, analysis, and organizational skills. Furthermore, a senior role like this requires strong leadership skills. In this example, skills learned from a data analytics bootcamp are used.  

I recently completed the data analytics bootcamp program at Ironhack. During my studies, I collaborated with my peers on several projects. We used our analytical skills and critical thinking skills to identify and solve problems. Furthermore, we learned in-demand technical skills such as Git, Python, and SQL. This program was fast-paced and intense, which helped me to work quickly under pressure, both independently and as part of a team.   

How to Improve Your Problem-Solving Skills

Not only should you know how to include them on your resume, but you must learn how to improve your problem-solving skills. The more problem-solving skills you can learn the better, as they can be applied to suit any job or situation. You should do your best to maintain, practice, and improve problem-solving skills as often as possible.

Learning how to improve problem-solving skills in the workplace will lead to better job opportunities and an increased salary. By listing problem-solving skills on your resume, you may land your dream job. However, to keep this job and advance up the career ladder, it is vital you understand how to improve your problem-solving skills. 

Acquire More Technical knowledge in Your Field

There are plenty of free resources where you can improve technical knowledge in your field. Alternatively, you can earn an additional degree. For example, if you have a Bachelor’s Degree in Computer Science , you may wish to improve your tech knowledge by enrolling in a master’s program or certificate program.

Acquiring more technical knowledge will boost and improve your problem-solving skills. Technical skills training, such as coding, for example, is a great way to boost your critical thinking skills. Managerial training is excellent if you want to improve your communication and leadership skills. Higher education programs typically require collaborative work, which is excellent for improving your teamwork skills.

Seek Out Opportunities to Problem Solve

You can seek out opportunities to problem solve in your place of work or everyday life. This can be something as simple as asking those in your household if they need help with anything. You can also speak to friends or colleagues and find out if they have any problems that need solving. 

The more problems you help solve, the better your problem-solving skills will develop. You might also find that you are seeking out problem-solving opportunities that are not part of your own skillset. This is a vital part of self-development and professional development, and will ultimately lead to job opportunities.

Do Practice Problems

You can use practice problems to work on and improve your problem-solving skills. This can be done at any time. For example, if you have a long commute to work, you can use this time to do practice problems. These problems can be based on past experiences where you had to problem-solve or on fictional problems. 

You might find it helps to write the problems and solutions out, but you can also do it in your head. If you find there is a particularly difficult problem at work, you can use this practice to explore a variety of solutions and options. You can also work on practice problems with other people, which will have the added benefit of building teamwork and communication. 

Observe How Others Problem Solve

One of the best ways to learn anything in life is to see how others do it. If you have the benefit of working with a particularly skilled employer, you can take advantage of their problem-solving skills by watching how they work and the methods they use. Students can often learn from their peers or instructors. 

It is important to ask questions too. While simply observing how others solve problems is hugely beneficial, asking questions will help clarify their methods and techniques. You can also observe problem-solving in your everyday life if you pay close attention to your surroundings.

Why Is Problem-Solving Important in the Workplace?

You cannot underestimate the importance of problem-solving skills in the workplace. No matter what job you do, problems will arise. Being able to efficiently solve these problems is vital if you want to climb the job ladder, earn more money, and impress your employers. Furthermore, being able to problem-solve will make you less reliant on others for help which is another reason why problem-solving is important in the workplace. 

• Climb the corporate ladder . Problem-solving is a great way to impress your employee and climb the ladder. If you want to earn a promotion at work, you can use learned and improved problem-solving skills to ace the interview.
• Earn more money . You can use problem-solving skills to help the company you work for make more money. This in turn can lead to a salary increase. 
• Team player. Strong problem-solving skills can make you a better team player. Working well as part of a team is vital in most careers.
• Meet deadlines. Some jobs have very tight and strict deadlines. Strong problem-solving is key to quickly solving solutions to meet deadlines.

Should You Learn How to List Problem-Solving Skills on Your Resume?

Yes, you should learn how to list problem-solving skills on your resume because every job requires problem-solving. These skills demonstrate that you are able to tackle the inevitable challenges that will come up in your job effectively. Soft skills, such as problem-solving, are often taught at universities, colleges, and bootcamps. However, you will develop problem-solving skills in all walks of life.

By following the advice in this article, you’ll have no trouble listing your problem-solving skills on your resume. These may just be the skills that help you convince your dream employer to reach out and schedule an interview with you!

How to List Problem-Solving Skills on Resume FAQ

Yes, you need to list problem-solving skills on your resume if you want the best chance of getting the job. For some jobs, problem-solving skills will be vital, and the more of these skills you can include on your resume the better. More technical jobs, like computer programmers, will need to list problem-solving skills on their resume, along with any technical training.

You can learn problem-solving skills anywhere. If you want formal training, most universities will offer soft skills training, which covers problem-solving. You will encounter problem-solving in everyday activities as well in the workplace. 

Some examples of problem-solving skills include critical thinking, analysis, evaluation, creative thinking, and decision-making. These key skills will help you improve your performance in interviews and help you attain future career opportunities. 

Other skills that employers look for include technical skills, project management skills, operational skills, creativity skills, organization skills, deductive reasoning, customer service skills, math skills, and quantitative skills. Highly developed problem-solving skills are essential, but you should read the job posting carefully to ensure you tick any other boxes required.

About us: Career Karma is a platform designed to help job seekers find, research, and connect with job training programs to advance their careers. Learn about the CK publication .

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How Should you Show That you Have Problem-Solving Skills on Your Resume?

Here are the top ways to show your Problem Solving Skills skills on your resume. Find out relevant Problem Solving Skills keywords and phrases and build your resume today.

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What are problem-solving skills?

Why are problem-solving skills important on your resume, what skills, activities, and accomplishments help you highlight your problem-solving skills, problem-solving skills: key takeaways for your resume.

Imagine this typical situation: there has been a mistake in the contract sent to a client. But what about if your biggest industry competitor surprisingly decreases prices or your Chief Financial Officer quits? What would you do if you had the responsibility to respond?

Problem-solving skills express themselves in the ability to define problems, come up with alternatives, assess which is the best course of action and act on it.

Therefore, problem-solvers are the people who can objectively and calmly respond to issues once they arrive or forecast them in advance while coming up with a set of actions for the timely resolution of the identified problems.

Problems of all sizes arise both inside and outside the workplace. Every day. That is why it is so essential for employers to have employees whom they can trust to handle such situations independently.

Depending on the position and the industry, businesses need talent that can cope with both day-to-day operational challenges and with more long-term strategic issues.

Problem-solving is one of these sets of skills that do not necessarily appear in the “Requirements” section in a job offer. The reason is that employers simply expect candidates to show in some form that they possess analytical minds and a go-to attitude.

Yes, it is much easier to demonstrate your problem-solving skills during an interview when you can talk in detail to paint a picture of a specific situation and your response to a given problem.

But this doesn’t mean that you can’t communicate your abilities to use your sense of initiative to improve problematic situations. Wonder how exactly? Take a look at the following list of skills and abilities.

Unlike conceptual skills, which are about abstract thinking and ideation, problem-solving skills are to be a big part connected to being proactive when it comes to the implementation of your ideas.

Even though problem-solving skills sound pretty self-explanatory in themselves, they are not so easy to communicate. Such abilities are highly situational and can only be relayed when referring to specific tasks and actions you have undertaken to achieve desirable results.

• Communication & Observation skills: to come up with the most effective and efficient solution to an issue, you need to first identify the root cause. Since root causes are rarely obvious, problem-solvers search for them through conversations and careful observations.
• Analytical skills & Decision-making: after the problem definition stage, it is time for action. Therefore, you need to put your analytical skills in use to develop solutions and make a timely decision to speed up the problem-solving process.
• Teamwork and technical skills: having hands-on technical knowledge is necessary so that you know what opportunities lie ahead of you. In addition, even though working in a team is essential for developing the best solution, you need to be prepared to execute it independently.

How to demonstrate problem-solving skills on your resume

• Mention a time when you have taken the initiative to troubleshoot overlooked areas.
• Explain that you like to collect new information and gather data on a daily basis.
• Give examples of times when you have assumed the responsibility to improve processes in the company or your team.
• Illustrate that you are a team player and explain what is your role in a team.

Just keep in mind that you should aim to balance your ability to work independently and work in a team.

Even though in the modern business world, companies face very complex problems which require collective action, you would be expected to use your own capacity to solve some day-to-day issues.

Below you can get some inspiration from Enhancv users who have found a nice way to show that they can be real problem-solvers when issues arise in the workplace.

Example 1: Demonstrate problem-solving skills in the experience section

Job situation: Junior Business Analyst applies for the position of a Junior Project Manager

• • Conducted extensive research on a daily basis to identify potential gaps and issues that would affect the market position of our clients.
• • Used data to identify how my team can make better decisions and improve its analysis strategy.
• • Initiated ‘weekly team lead meetings’ where departments reported arising issues with the Senior Management to prevent issues from becoming major problems.
• • Overcome challenges connected to client complaints and working with a limited client budget.

The examples that this Junior Business Analyst has handpicked demonstrate that he is proactively looking for potential areas and processes that can be further improved and optimized.

What’s more, besides an analytical mindset, the candidate highlights his communication and team skills by showing that he is open to approaching superiors when necessary.

Problem-solving abilities are expressed in a third manner with the example of resolving issues connected to clients' complaints. With this, the candidate communicates that he can be relied on for solving both internal and external issues.

Example 2: Demonstrate innovation skills in the resume summary section

Job situation: Project Manager applies for the position of Senior Account Manager

What is a better way to resolve problems, that actually prevent them from arising in the first place?

In this resume, the candidate shows that he counts on open communication both with his team and clients to ensure that everyone is on the same page.

Example 3: Show your problem-solving skills in your achievements sections

Job situation - PR Manager applies for the position of Head of Communications

This set of achievements creates a consistent narrative of an employee who is actively seeking answers and solutions to the everyday challenges in the workplace.

By focusing on both processes and results, the candidate demonstrates that he gives the same importance to achieving great outcomes and following a logical problem-solving path.

Example 4: Demonstrate the skill through other sections of your resume

Besides giving examples from the workplace, your resume may also include references from times when you have tried to build your own initiative, startup, or a side project.

This gives the loudest example that you act upon your ideas for solutions to an identified problem.

Also, don’t be hesitant to mention an occasion when you failed to get the best results or outcomes.

For example, talking about your failure to become President of your college club demonstrates that you are aware of your own mistakes and take credit for both good and bad outcomes.

• Balance your soft and technical skills: in order to be able to solve problems independently, you need to have an analytical mindset and creative thinking, but also some operational capabilities necessary for the execution of your solution.
• Don’t underestimate teamwork: even though self-sufficiency is a good thing to have, working as a part of a team leads to far better results. That is why focusing on your communication and listening skills is so essential for effective problem-solving.

About this report:

Data reflects analysis made on over 1M resume profiles and examples over the last 2 years from Enhancv.com.

While those skills are most commonly met on resumes, you should only use them as inspiration and customize your resume for the given job.

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How to List Problem-Solving Skills on Your Resume

Problem-solving skills are arguably among the most important soft skills that employers look for in new hires. Being able to list problem-solving skills on your resume lets prospective employers know that you can effectively navigate challenges, make informed decisions, and contribute to the success of the team and company. 

Business changes occur every day – companies have to keep up with everything, from competition to changing regulatory practices. When you demonstrate strong problem-solving skills, they know they can depend on you to quickly adapt. Oftentimes, employers will depend on people with strong problem-solving skills to motivate team members to adjust to changes, too. On top of that, when you are able to solve problems quickly, the customers are happier because their issues are being addressed and any inefficiencies are overcome. 

Problem-solving skills go beyond solving problems

You may think that “problem-solving skills” is a talent with the singular focus of finding some issue and fixing it; however, the concept is far broader. They are a multifaceted set of abilities that contribute to your personal career growth and the success of the team you work with, creating an indispensable toolkit for your professional life. 

Let’s talk about how problem-solving skills are more than what’s suggested in the name by touching on a few things that go with having good problem-solving skills:

Critical thinking: If you are a good problem solver, you are likely an adept critical thinker who excels in analyzing situations, breaking down complex issues into manageable components, and evaluating potential solutions. You are probably known for approaching problems with a structured and analytical mindset that allows you to make informed decisions and avoid impulsive actions. Critical thinking is a skill that can be applied to a wide array of tasks and responsibilities, making it an invaluable asset in any role.

Innovation: The word “innovation” is quickly becoming one of those hated buzzwords, but beyond resolving existing issues, problem solvers are often trailblazers. In this capacity, you possess the capacity to identify opportunities for improvement, devise creative solutions, and contribute to organizational growth through an ability to think outside the box and propose novel ideas.

Communication: As an effective problem solver, you are also a skilled communicator . You can articulate thoughts, ideas, and solutions clearly and persuasively to colleagues, superiors, and clients. Usually, if someone needs something explained, they probably come to you because of your ability to articulate things in a way that’s easily understood by everyone.

Decision-making: Being able to make sound decisions is a core component of possessing problem-solving skills. When you have strong problem-solving abilities, you can evaluate options, weigh the pros and cons, and arrive at well-informed decisions. In fact, your capacity to make sound judgments is valuable in roles where choices impact outcomes, resource allocation, and risk management.

Teamwork: If you’re a problem solver, you will often excel in team environments, though you can also work well without supervision. Not only can you contribute to group problem-solving efforts, collaborate effectively with colleagues, and harness collective intelligence to arrive at optimal solutions, but you also have the capacity to solve problems in hybrid or remote environments. 

Leadership potential: The holistic skill set of being a problem solver positions you as a potential leader within your organization. Your ability to tackle complex challenges, guide teams toward solutions, and maintain a commitment to organizational goals is often recognized and rewarded with a promotion to a leadership position.

The great thing about showing potential employers that you have problem-solving skills is that you can do so even if you don’t have a lot of professional experience under your belt. 

Use problem-solving skills to boost your resume

Of course, the only way to let a future employer know that you possess outstanding problem-solving skills is through your resume. Here are some steps for you to consider that will put your resume over the top and help you land a coveted interview spot:

1. Use problem-solving skills in your profile summary

Your resume's opening statement, or profile paragraph , is the ideal place to mention your problem-solving abilities. This profile paragraph is a three to five-sentence elevator speech that highlights the core achievements of your career so far. Use this as an opportunity to introduce you to the new employer but also highlight your problem-solving skills. For example:

"Accomplished UX Design Leader with a decade of experience analyzing client requirements to transform digital landscapes into visually captivating and user-centric environments. Consistently employ a passion for discovering pain points and simplifying complexity to make a meaningful impact on target audiences. "

You’ll notice that the phrase “problem-solving skills” isn’t in the text of this example. You can demonstrate a skill without actually using the phrase. The ability to do this elevates your application and gains the respect of future employers because you’re not simply telling them that you can solve problems; you’ve told them how you solve problems and what the outcome is. 

PRO TIP: It is critical to write your resume using action and accomplishments phrases. This lets hiring managers know that you’re an achiever rather than a doer. The best way to do this is to use the STAR method to create a superior resume .

2. Build a tailored “Core Proficiencies” section

The “Core Proficiencies” section is sometimes referred to as the “Beat the Bots” section. It’s the place to put keywords and phrases that align with what the job description calls for so that you can get past the Applicant Tracking System (ATS) . Adding “problem-solving” skills to your “Core Proficiencies” is a great way to let the reader know you possess the skill. Additionally, you can add in other soft skills like “decision-making,” “creativity,” and “troubleshooting” to help your application stand out from the crowd. 

3. Talk about problem-solving skills in your “Professional Experience” section

A great way to grab the attention of a prospective employer is to mention achievements from past jobs. One of the few ways a hiring manager can find out what you’ll bring to the table for them is to see what you did for past employers. Use bullet points to talk about what you achieved with your problem-solving skills at your old jobs. 

Ensure that the points you are making on your resume resonate with what the new employer wants. The best way to do that is to eliminate non-relevant bullet points. Remember, your resume isn’t a chronicle of everything you’ve ever done during your career, it is a targeted marketing document that speaks to a particular job. 

Here's an example of how to effectively include problem-solving achievements in your " Professional Experience " section:

Previous Job Title: Project Manager

Company XYZ, Anytown, USA — January 2020 to Present

Led a cross-functional team to identify and rectify bottlenecks in the production process, resulting in a 20% increase in overall efficiency.

Developed and implemented a cost-saving initiative that reduced departmental expenses by 15% within the first quarter.

Resolved a critical project delay by reassigning tasks and reallocating resources, ensuring the project was completed on time and within budget.

Collaborated with the customer support team to identify recurring customer complaints, leading to the implementation of a new customer feedback system that resulted in a 25% decrease in support requests.

Unlock exciting career opportunities

When you strategically incorporate problem-solving skills, like adaptability, creativity, and critical thinking, into your resume, doors will open, and hiring managers will be begging you for interviews. It’s not just about getting a job; it’s about opening doors to a fulfilling and dynamic journey that will, most likely, end with you having the word “leader” behind your name. 

The key takeaways from aptly demonstrating problem-solving skills:

Attract hiring managers’ attention: Problem-solving skills are in high demand across industries and across the world. Employers actively seek candidates who can resolve challenges and make informed decisions. 

Demonstrate value: By showing results of using problem-solving skills in past jobs, you illustrate the tangible value you bring to potential employers. 

Build confidence: A well-crafted resume that resonates with employers will boost your confidence and allow you to speak about your experiences and contributions. 

Career advancement: When your resume showcases problem-solving abilities, you end up with a tool that helps you step into promotions and greater responsibility. 

Since problem-solving skills are so much more than figuring out how to fix something that’s broken or not working, they’re really a ticket to unlocking the career path you’ve been working tirelessly to achieve, be sure your resume is filling the bill. 

ZipJob’s team of professional resume writers are, hands-down, the best people you can work with to properly showcase your problem-solving skills to potential employers. 

Recommended reading:

Top 15 Skills Employers Are Hiring For in 2023

How to Leverage Soft Skills to Win Interviews

Interpersonal Skills Can Give You the Competitive Career Advantage You Need

Marsha Hebert, Professional Resume Writer

Marsha is a resume writer with a strong background in marketing and writing. After completing a Business Marketing degree, she discovered that she could combine her passion for writing with a natural talent for marketing. For more than 10 years, Marsha has helped companies and individuals market themselves. Read more advice from Marsha on ZipJob's blog .

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Adding Problem-Solving Skills To A Resume

Problem-Solving skills are essential in our daily lives , as uncomplicated issues may arise that need smart rectification.

Companies also find these skills valuable, irrespective of the industry you choose to work in. Thinking creatively, disassembling problems, and producing practical solutions to ease the situation makes you an asset.

For this reason, we recommend emphasizing this crucial skill on your resume during career searches, as it will set you apart from other individuals competing for the same option.

Are you a problem solver and what Fortunately, this article of ResumeGiants will provide the vital information you need to convey your soft skills and shed more light on what soft skills are and come examples.

Let’s begin!

Here, you will learn about:

What Problem-Solving Skills Are

Problem-solving skills are vital traits that enable us to:

• Identify problems
• Creatively assess them
• Think of solutions effectively and efficiently

This ability enables individuals to be problem solvers and find alternatives when routes to work are blocked, services are down, or anything of the sort happens. In the workplace, it becomes handy when we need to complete tasks quickly, free-up schedules, rectify errors, etc.

Developing this skill requires proficiency in several other skills , including analyzing problems, fathoming creative solutions, and applying these small factors in your personal life and business.

Essentially, honing your ability to analyze, evaluate, decide, and communicate creatively may guarantee your ability to think through challenging situations critically.

List of Problem-Solving Skills

As previously mentioned, the core components that produce effective decision-making include:

• Proper evaluation
• Communication
• Quick decision-making

This section aims to emphasize these factors, giving you more material to express your value on your resume than merely writing “able to solve problems”.

Additionally, merely stating that you possess problem-solving skills on your resume doesn’t set you apart from the crowd as it is now a cliché term. Essentially, all business individuals are expected to possess these skills since they require them.

What makes you appear more valuable is showcasing your problem-solving skills in your resume, and the information below will help you accomplish this goal. These include:

1. Analytical Skills

In business, the best option upon realizing a complicated situation is to assess the issue and understand the problem’s core. This analysis enables you to identify the problem’s cause and produce an effective solution.

Afterwards, the next step involves careful thoughts on why the problem arose, what actions will fix the issue, what tools are necessary for rectification, and more.

Presenting this aspect of your business personality may set you apart from other individuals competing for the same role.

2. Assessment

Analyzing the problem allows you to produce a list of actions that may end the complication; however, when these solutions aren’t obvious, your assessment ability comes into play.

Essentially, multiple solutions produce different outcomes. As a problem-solver, it’s best to evaluate the pros and cons of each possibility and pick the most logical option with little to no consequences.

Some consequences that require further assessment can include the idea’s speed of implementation, cost, efficacy, business requirements, etc.

For example, suppose you have 2 solutions , one fixing the problem long-term but will take days to process, and the other rectifying it short-term in hours.

In that case, if the complication impedes completing an urgent task, the short-term but quick option is practical.

You can take assessment skills further and consider other alternatives should your initial plan fail.

3. Decision-Making

Irrespective of how much analysis or assessment you make, a decision from the brainstorming session is necessary to move forward with the problem. Without good decision-making skills and speed-of-implementation , this attribute falls flat.

Essentially, carefully evaluating the problem and its possible solution is a crucial part of being a problem-solver.

Besides quick implementation, good decision-making skills allow you to factor in the necessary elements needed to execute the problem’s solution, whether the managers or other group members.

4. Communication

As previously mentioned, making a decision may involve consulting your leaders or group members; however, conveying the problem and its possible answers may be impossible without effective communication.

Suppose you’re a developer that works with a team of other programmers and runs into a problem on your end. Failure to convey the problem and solution will hinder work progress or make you seem ineffective.

5. Creativity

Last but not least, the ability that’s necessary to develop complex problem-solving skills is creativity . In other words, the ability to fathom multiple ways to solve the puzzle and view the issue from multiple hypothetical angles.

Creativity implies that you can think outside the box to arrive at a decision that ends the problem in the best way possible. Additionally, this skill will enable you to rectify issues when they involve your group or information that’s not currently within your grasp.

Nevertheless, strive for creativity and develop your mind to view multiple angles to provide a solution.

Showing Problem-Solving Skills in your Resume

Showcasing your problem-solving skills on your resume may seem like a tricky task, but there are multiple locations on the document to accommodate this ability. You can use the “Skills” section, the “Achievements” section and even give examples of when you solved complicated problems in the “Experience” section .

Remember that when presenting your problem-solving skills, avoid writing down the generic “problem-solving” term, as employers encounter the word regularly.

Instead, you can list specific technical and soft skills in your arsenal that would help you solve problems, like research and decision-making abilities.

The most significant place to include problem-solving skills for a resume is in the “experience” section . Use specific examples you can back up with demonstrable action : 

• Present short but powerful examples of times you overcame significant obstacles
• Make sure they are relevant to your career path and the job you’re applying for
• Back them up with figures and statistics wherever you can.

It’s essential to tailor your problem-solving examples to the keywords of the job description you’re applying for. You need to show how your experiences make you an ideal candidate for this role. 

Examples of Problem-Solving Skills on a Resume

As an example, let’s take a look at some ways problem-solving can be expressed in the experience section of a  business analyst resume :

Brockton Industries / Business Analyst / Atlanta, GA /2018 – 2022

• Assessed risk of testing processes, thereby saving the company $5,000 annually. 
• Increased customer satisfaction by 31% by redesigning customer communication and fulfillment procedures. 
• Improved effective communication with company clients to better mutual understanding of processes and service

Now let’s take a look at how problem-solving could be expressed in the experienc e section of a UX Designer resume :

Lamax Solutions/ Senior UX Designer/ Atlanta, GA /2019-Present

• Achieved an 8% boost in user engagement by producing new visual parallax scrolling design prototypes.
• Developed user-based interfaces by focusing on data-driven design systems, resulting in a 89% increase in traffic over three consecutive years.
• Increased employee satisfaction by 20% by utilizing proprietary technology to install third-party applications like Figma into the mainframe

As you can see, it doesn’t matter which way around you present the problem, the solutions, or the impact your decision made. Just make sure you stress that you were indispensable in achieving an optimum outcome!

How to Improve your Problem-Solving Skills

you want to improve your problem-solving skills for a resume, the first step is to identify your areas of weakness.

Once you have identified these weaknesses, you can then begin to develop strategies to address them. 

Some ways you can improve your abilities in these areas include: 

• Practice problem-solving exercises including puzzles and logic games
• Read books or articles related to problem-solving to help you to understand different techniques and approaches
• Seek out real-life challenges that require problem-solving, such as volunteering or taking on new responsibilities
• Keep a journal of your problem-solving successes to track your progress and help you identify areas for improvement.

The most effective steps to take to practically improve your problem-solving ability is to:

• Practice active listening . Listen to the problem carefully
• Ask clarifying questions to make sure you understand the issue correctly
• Break down the problem into its components and look for patterns and commonalities. 

Once you have a better understanding of the problem, you can generate possible solutions and select the one that best fits the situation. It’s also important to practice using problem-solving techniques in different contexts. 

Problem-Solving Skills on a Resume: Conclusion

If you feel confident in your ability to thoroughly analyze problems, evaluate possible solutions, and promptly execute the correct actions for rectification, it’s worth including in your resume.

These skills reveal to employers that you’re a valuable asset , as complicated tasks will present little to no challenges while you work.

Hopefully, the information in this article is sufficient in helping you effectively present your problem-solving skills in your resume . Consider using our free resume builder to ease the hassle of composing this crucial document.

Our platform presents multiple resume templates and examples, thereby removing the challenge associated with the task. Let’s get a winning-resume!

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• problem-solving

adjective as in analytic

Strongest matches

analytical , investigative

Weak matches

inquiring , rational , sound , systematic

adjective as in analytical

analytic , cogent , detailed , diagnostic , interpretive , investigative , penetrating , rational , scientific , systematic , thorough

conclusive , discrete , dissecting , explanatory , expository , inquiring , inquisitive , judicious , logical , organized , perceptive , perspicuous , precise , questioning , ratiocinative , reasonably , searching , solid , sound , studious , subtle , testing , valid

adjective as in analytic/analytical

cogent , conclusive , detailed , diagnostic , discrete , dissecting , explanatory , expository , inquiring , inquisitive , interpretive , investigative , judicious , logical , organized , penetrating , perceptive , perspicuous , precise , questioning , ratiocinative , rational , reasonable , scientific , searching , solid , sound , studious , subtle , systematic , testing , thorough , valid , well-grounded

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Related words.

Words related to problem-solving are not direct synonyms, but are associated with the word problem-solving . Browse related words to learn more about word associations.

adjective as in logical

• investigative

adjective as in examining and determining

• explanatory
• inquisitive
• interpretive
• penetrating
• perspicuous
• questioning
• ratiocinative
• well-grounded

adjective as in examining

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Example Sentences

“These are problem-solving products but that incorporate technology in a really subtle, unobtrusive way,” she says.

And it is a “problem-solving populism” that marries the twin impulses of populism and progressivism.

“We want a Republican Party that returns to problem-solving mode,” he said.

Problem-solving entails accepting realities, splitting differences, and moving forward.

It teaches female factory workers technical and life skills, such as literacy, communication and problem-solving.

Problem solving with class discussion is absolutely essential, and should occupy at least one third of the entire time.

In teaching by the problem-solving method Professor Lancelot 22 makes use of three types of problems.

Sequential Problem Solving is written for those with a whole brain thinking style.

Thus problem solving involves both the physical world and the interpersonal world.

Sequential Problem Solving begins with the mechanics of learning and the role of memorization in learning.

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On this page you'll find 87 synonyms, antonyms, and words related to problem-solving, such as: analytical, investigative, inquiring, rational, sound, and systematic.

From Roget's 21st Century Thesaurus, Third Edition Copyright © 2013 by the Philip Lief Group.

Resume Synonyms for Resolved

Seeking vivid resume language that conveys your talent designing enduring solutions? While 'Resolved' indicates problem-solving, compelling verbs like 'Eliminated Root Causes By Architecting Lasting Fixes' express your skills not just covering up symptoms, but enacting fundamental changes for breakthrough outcomes. Let's spotlight your gifts.

Table of Contents

Using resolved on a resume.

'Resolved' is a powerful word that signifies the act of finding solutions to problems or challenges. It's a term that carries a sense of determination, finality, and accomplishment, painting a picture of someone who is not deterred by obstacles but instead, rises to the occasion to address them. In the context of a resume, 'Resolved' is often used to highlight an individual's problem-solving skills and their ability to handle difficult situations. It's a word that communicates a candidate's capacity to not only identify issues but also implement effective solutions, showcasing their initiative, leadership, and critical thinking skills. However, while 'Resolved' is a strong term, it's not always the most impactful choice of language for your resume. Its overuse in resumes has somewhat diluted its effect, making it less distinctive. Moreover, it may not fully capture the breadth and depth of your problem-solving skills or the unique approach you bring to tackling challenges. Therefore, it's worth considering other synonyms or alternative phrases that can more accurately and compellingly convey your abilities. By diversifying your language, you can make your resume stand out, better engage potential employers, and ultimately increase your chances of landing that dream job.

Tailor Your Resume Content to the Job Description

Strong vs Weak Uses of Resolved

Examples of using resolved on a resume.

• Resolved complex customer complaints by implementing new procedures, resulting in a 30% decrease in complaints within a six-month period.
• Resolved system-wide technical issues by coordinating with IT team, leading to a 50% increase in system efficiency.
• Resolved inter-departmental conflicts by initiating open communication channels, which improved overall team productivity by 40%.
• Resolved some customer complaints.
• Resolved some technical issues.
• Resolved some conflicts between team members.

How Resolved Is Commonly Misused

"resolved customer complaints".

This statement is too generic and does not provide any specific information about the nature of the complaints or how they were resolved. It is better to provide specific examples or details to showcase your problem-solving skills and customer service abilities.

"Resolved conflicts between team members"

While it indicates conflict resolution skills, it lacks impact and does not highlight any specific achievements. Instead, it is better to mention the outcomes or results of the conflict resolution, such as "Successfully resolved conflicts between team members, resulting in improved collaboration and a 30% increase in productivity."

"Resolved technical issues"

This statement is too vague and does not provide any specific information about the technical issues or how they were resolved. It is better to provide specific examples or details to showcase your technical expertise and problem-solving abilities.

"Resolved project delays"

While it implies problem-solving skills, it lacks impact and does not highlight any specific achievements. Instead, it is better to mention the outcomes or results of resolving project delays, such as "Successfully resolved project delays by implementing a new scheduling system, resulting in on-time project completion and a 15% cost savings."

When to Replace Resolved with Another Synonym

Resolving conflicts.

Instead of using "Resolved," job seekers can use synonyms like "Mediated," "Negotiated," or "Facilitated" to convey their ability to handle conflicts and find mutually beneficial solutions. These alternatives highlight their skills in communication, problem-solving, and conflict resolution, showcasing their ability to maintain positive relationships and foster collaboration within a team or organization.

Troubleshooting technical issues

When describing experience in troubleshooting technical problems, job seekers can opt for synonyms such as "Diagnosed," "Investigated," or "Rectified." These terms emphasize their ability to identify and analyze issues, conduct thorough investigations, and implement effective solutions. Using these alternatives showcases their technical expertise, attention to detail, and problem-solving abilities, which are highly valued in many industries.

Resolving customer complaints

Instead of using "Resolved," job seekers can use synonyms like "Addressed," "Handled," or "Solved" to describe their experience in resolving customer complaints. These alternatives highlight their customer service skills, ability to empathize with customers, and commitment to providing satisfactory solutions. Using more precise language showcases their ability to handle challenging situations, maintain customer satisfaction, and contribute to a positive brand image.

Best Resume Synonyms for Resolved

How to replace resolved with a stronger, more relevant synonym, replacing resolved in your resume summary.

Using Resolved

Using a Strong Synonym

Replacing Resolved in Your Work Experience

• Resolved customer complaints and issues, resulting in a 20% increase in customer satisfaction scores.
• Proactively addressed and rectified customer concerns, driving a significant 20% boost in overall customer satisfaction ratings.

Powerful Resolved Synonyms for Different Job Categories

Best resolved synonyms for marketing resumes, best resolved synonyms for customer service resumes, find the right synonyms for any job, frequently asked questions.

The best replacement word for 'Resolved' on a resume could be 'Addressed', 'Managed', or 'Handled'. For example, instead of saying "Resolved customer complaints", you could say "Managed customer complaints" or "Addressed customer service issues". These words demonstrate your problem-solving skills and ability to handle challenging situations.

You can use 'Resolved' on your resume when you're describing a situation where you've successfully addressed a problem or conflict. It's particularly effective in roles that require problem-solving or dispute resolution skills. For example, "Resolved customer complaints, improving overall customer satisfaction by 20%" or "Resolved technical issues in the software, reducing system downtime by 30%."

"Resolved" is relevant for your resume if you've handled problems or disputes in your previous roles. For instance, if you've worked in customer service and successfully handled customer complaints, you could say "Resolved customer complaints, resulting in a 20% increase in customer satisfaction." This word showcases your problem-solving skills and your ability to handle challenging situations.

Which Job Titles use Resolved the Most?

Top 5 titles/functions with the most mentions of resolved on their resume:, related resume synonyms, explore full resume examples to find other improvements.

Guidance to Improve Your Resume Language for Greater Impact

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300+ Action Verbs for a Resume to Make It Stand Out

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• What are action verbs for a resume, and how to use them smartly.
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• Put These Skills on Your Resume: Skills Examples

Action Words: Resume Example

Matthew Lawson

Web Designer

801-456-7890

[email protected]

linkedin.com/in/matthew.lawson

Creative Web Designer with over 10 years of experience in website design. Enthusiastic about supporting DesignDazzle Studios in creating compelling websites with the best user experience by using strong expertise in user experience design. Increased conversion rate by 25% for a high-traffic website at WebWeave Creations by improving navigation.

WebWeave Creations, West Valley City, UT

June 2016–Present

Key Qualifications & Responsibilities

• Coordinating with the marketing team on the creation of blog posts, leading to a 30% increase in organic search traffic.
• Designing and developing a mothly average of 5 responsive website layouts using HTML, CSS, and JavaScript.
• Collaborating with clients to understand their vision and implement it.
• Utilizing user testing and feedback to make improvements to website functionality and design.

Key Achievement:

• Redesigned the company's main client's website, leading to a 25% increase in conversion rates within two months.

PixelPerfect Design Co., West Valley City, UT

January 2013–May 2016

• Managed multiple design projects for diverse industry clients.
• Collaborated with developers to create clean and efficient code.
• Assisted in the creation of a mobile-first responsive website design.
• Recognized for exceptional aesthetics in overall design.

Bachelor of Fine Arts in Web Design

University of Utah, Salt Lake City, UT

August 2010–May 2014

Relevant extracurricular activities

• Web Design Club member
• Graphic design workshop participant.

Academic achievements:

• Graduated with a 3.8 GPA.
• Awarded "Best Senior Project" in Graphic Design.
• Graphic design
• Project management
• Client communication
• Team collaboration

Certifications

• Certified Professional Web Designer, WebProfessionals.org, 2016
• 2017, "Best Website Design," WebWeave Creations

Memberships

Member of the AIGA since 2014

• Presented a lecture on "The Importance of Website Aesthetics" at the AIGA 2017 National Conference, San Francisco.
• English—Native proficiency
• Running a local web design meet-up group.
• Writing a blog on the latest web design trends.

What Are Action Verbs?

Action verbs (or power words) are words you can use on your resume to describe your work activities and professional duties . These words have positive connotations and can highlight your initiative and strengths. You should use them to replace passive-sounding words such as “responsible for.”

People tend to minimize their own achievements . Instead of being proud of their successes, they say: “Oh, anyone could do that.” But in a resume, minimizing your accomplishments is a bad thing, and you should avoid it. 

Using weak words may make recruiters doubt your candidature. And that’s why you should replace all the phrases that downplay your role with resume power words. No more “assisted,” “was in charge of,” or “worked with.” Instead, say: “initiated,” “coordinated,” or “collaborated,” and see the impact.

260+ Action Verbs for a Resume

You don’t have to frantically browse through thousands of words to find the right ones. We’ve done that for you. Just click one of those categories and jump to the action verbs list you need:

• Team Player Action Verbs
• Leadership Words for Resume
• Responsible For Resume Words
• Communication Power Words
• Achiever Action Words

Worked On Action Verbs for a Resume

• Improved Power Words
• Researched Synonyms
• Creativity and Problem-Solving Words
• Managed Resume Verbs
• Assist Resume Action Verbs
• Utilize Resume Verbs

Pro Tip: Remember that you should use past tenses in a resume when describing your work activities from previous jobs. You can use the present form of resume action verbs to talk about the job you have at the moment.

Best Resume Action Verbs for Team Players

You don’t have to write “worked with 4 other team members on a project” over and over when presenting your work experience in your resume . Instead, use one of these resume action verbs to highlight your teamwork skills . How about “Partnered with team members” or “Contributed to a team project” instead?

Here’s a selection of resume words you can use to describe teamwork activities and collaboration skills :

• Acknowledged
• Assimilated
• Collaborated
• Contributed
• Diversified
• Participated
• Volunteered

Best Leadership Action Words for a Resume

Did you just use the word “led” for the fifth time in your job application? Replace it with “chaired team meetings.” It’s a small change but makes all the difference.

Use the following resume power words to highlight your leadership skills :

• Facilitated
• Mobilized 
• Orchestrated
• Spearheaded

Resume action verbs are great for describing achievements on a resume. See more: Examples of Accomplishments for a Resume

Resume Action Verbs to Use Instead of Responsible For

If you plan to describe your work history by saying, “I was responsible for carrying out various duties,” don’t do this. Instead, be specific and use good resume words to showcase your accomplishments.

Here’s a bunch of resume action verbs you can apply to describe your duties:

• Accomplished
• Succeeded In

Best Communication Action Words for a Resume

Communication skills are all the rage today. But if you type “Communicated with XYZ departments” multiple times, the word becomes empty. Instead, try power words. Say: “Consulted subject-matter experts to clarify the key aspects of the project” or “Informed project stakeholders about updates and milestones.”

The following resume action words are great for describing communication at work:

• Corresponded
• Illustrated

Achiever Action Words for a Resume

If you’re one of those high achievers that headhunters seek , your resume might be filled to the brim with the word “achieved.” Try using other words to replace it—they’ll also carry more concrete meaning, thus making your work profile more attractive.

See these resume words that can replace the verb “achieve”:

• Accelerated
• Stimulated 

“At my previous company, I worked on multiple projects.” Boring. How about being more specific? Replacing words devoid of meaning with resume action verbs not only sounds better but also helps save space on the document. And that’s the key to making a one-page resume .

These resume power words can replace the verb “work on”: 

• Constructed
• Made Progress On
• Put Together

When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check . Start building a professional resume template here for free .

When you’re done, Zety’s resume builder will score your resume and our resume checker will tell you exactly how to make it better.

Resume Power Words for Improved

If improving things is your specialty, you might end up repeating this word endlessly. Try using other resume verbs as opposed. For example, if you’re writing a resume for a UX designer , you can change “improved the app interface” to “redesigned the app interface.”

These action verbs for a resume can be used to replace the word “improve”:

• Reorganized
• Restructured
• Streamlined
• Strengthened

Best Resume Power Words for Researched

A scientist’s resume might turn out swarmed with the word “researched.” But you can use other strong resume words to show your analytical skills , and we’ve featured them on the action verbs list below. 

Here’s a collection of resume action words to use instead of “to research”:

• Investigated
• Tracked 

Power Words for a Resume to Describe Creativity and Problem-Solving

Maybe you’re an artist, a designer, an engineer, or a natural innovator. You create something all the time. But repeating this word makes it meaningless. Instead, say: “Drafted a mock design for a smartphone app,” “Built a prototype of an engine,” or “Designed a collection of 10 garments”.

Try these action verbs examples to highlight your creative skills and problem-solving activities :

• Established

Strong Action Verbs to Use Instead of Managed

Managers manage, and haters gonna hate. Don’t want a hiring manager reading your application to become one of those haters? Then replace the word “managed” with other good resume words that can help highlight management skills .

Change the word “manage” to one of these resume action verbs:

Resume Action Verbs to Replace Assist

Maybe you’re writing an assistant resume, and the word “assisted” just sounds natural. But after using it for the 5th time, it just sounds bad. Show what your job duties really involve by using a different resume word.

Here are 10+ resume power words to employ instead of “assist”:

Resume Power Words to Replace Utilize

At work, you might utilize various resources, methods, teams, approaches… But you could also substitute this word with a different one. For example, you can “apply a new method” instead of utilizing it.

Consider changing the word ‘utilize’ for the action verbs examples below:

• Specialized In

You can use resume power words to upgrade your LinkedIn profile, too. That’s just one of the ways to improve it. Learn more: How to Optimize Your LinkedIn Profile

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here.  Here's what it may look like:

See more cover letter templates and start writing.

Key Takeaways

Here’s a recap of resume words and how to use them: 

• Resume action verbs are words that introduce accomplishments. They describe job duties but leave room for all-important metrics.
• Communicated
• Coordinated
• Individualized
• Transmitted
• Don’t ever simply say you’re skilled, a go-getter, or hardworking. Back it up with resume power words and concrete figures.
• Action verbs for resumes can make your resume more readable. They’ll also help you prove your worth and get many more interviews.

Do you have questions about resume action words? Not sure how to use resume power words to get the best effect? Give us a shout in the comments! Let's talk about phrases to level up your resume wording.

About Zety’s Editorial Process

This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines . We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.

• https://files.eric.ed.gov/fulltext/EJ682722.pdf
• https://www.scirp.org/journal/paperinformation.aspx?paperid=71952

Frequently Asked Questions about Action Verbs and Resume Words

What are power words in a resume.

Power words are words and phrases that catch the reader’s attention. Power words in a resume are used to make the candidate’s job application stand out from others.

The most powerful resume words are verbs. They can be used to describe actions, duties, and tasks from the candidate’s most relevant experience . For example, instead of writing “responsible for running internal projects”, the candidate can use a power word and write “coordinated internal projects” and make a better impression on the recruiter. This way, it’s easier for applicants to showcase the qualities that employers value .

What are good verbs for a resume?

The best resume verbs are action verbs. They describe activities that involved physical or mental actions and provided a significant result. Good verbs for resumes suggest that the action was successful, which automatically boosts the candidate’s qualifications . They are perfect for describing accomplishments and worth researching when you're learning to write a good resume .

Here’s a sample action verb list: 

• Demonstrated
• Implemented
• Represented
• Revitalized

What are good action words for a resume?

Action words in resumes are synonymous with action verbs. These words or phrases are best for describing achievements, work experience, as well as skills in a functional resume . Using resume action verbs helps to catch the recruiter’s attention and to stand out from other applicants.

Some examples of good action words for a resume include: administered, advocated, created, completed, demonstrated, designed, enabled, estimated, facilitated, fixed, implemented, investigated, merged, managed, operated, overhauled, tested, transformed, utilized, updated.

You can find different categories of resume action words in this article:

• “Team Player” Action Words
• “Leadership” Words for Resume
• “Responsible For” Synonyms
• “Communication” Power Words
• “Achiever” Action Words
• “Worked On” Action Words
• “Improved” Power Words
• “Researched” Synonyms
• “Creativity and Problem Solving” Words
• “Managed” Resume Verbs
• “Assist” Resume Verbs
• “Utilize” Resume Verbs

What are resume buzzwords?

Resume buzzwords are verbs, nouns, and adjectives that can help the candidate to stand out from other applicants. They include action verbs for describing work experience, nouns that describe tasks and responsibilities, and personality adjectives that describe the candidate’s personal qualities and can be used during job interviews to talk about yourself .

While using buzzwords is encouraged, the candidates must do it right. Many resume buzzwords, such as “team player” or “passionate” are so overused that they became cliché, and can make a resume look bad . When writing a resume, it’s best to take a look at lists of useful resume buzzwords, as well as use a thesaurus to find synonyms whenever necessary. You can also easily improve your old resume by editing it and adding a few buzzwords here and there.

Should a resume start with verbs?

It’s good practice to start some sentences in a resume with action verbs. While the candidate’s personal profile usually starts with a strong personality adjective, job title, or a strong resume headline , the description of work experience should start with action verbs. For example, instead of writing “I was responsible for designing the app user interface”, they might say: “Designed the app user interface”. It not only saves space. Such descriptions of candidates’ duties make a better impression on the recruiter.

How to use action words in a resume?

Before you sit for your resume writing, read the job advertisement thoroughly. It often contains a whole host of hints to help you create a resume tailored to a specific job profile . When scanning the job ad, look particularly for key responsibilities, skills, and other requirements. Collate this information with your own experiences and abilities, and look for similarities. Then, find action words that describe such experiences and accomplishments accurately. While infusing your resume with action words, mind the right balance. Don’t try to stuff your resume with power words that finally make your document sound unnatural and stuck-up. One power word is fairly enough for one sentence, as it already gives it some extra boost.

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