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Gender and Free Speech at Google (A)

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gender and free speech at google case study analysis

Nien-he Hsieh

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Gender and Free Speech at Google (B)

  • March 2019 (Revised June 2019)

Gender and Free Speech at Google (C)

Gender and free speech at google (a), (b), & (c).

  • Gender and Free Speech at Google (B)  By: Nien-hê Hsieh and Sarah Mehta
  • Gender and Free Speech at Google (C)  By: Nien-hê Hsieh and Sarah Mehta
  • Gender and Free Speech at Google (A), (B), & (C)  By: Nien-hê Hsieh and Sarah Mehta
  • Gender and Free Speech at Google (A)  By: Nien-hê Hsieh, Martha J. Crawford and Sarah Mehta

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Gender and Free Speech at Google (A) – Case Solution

In 2017, Google was met with massive protest outside their own doors in California due to an inside editorial by employee James Damore. Eventually, James Damore will be fired by Google due to a breach in Google’s Code of conduct. Thus, it also sparked outrage from conservative parties stating that they could get fired for voicing their views. Hence, the issue of gender and the suppression of free speech at Google arose. Now, the company, as a direct response to Mr. Damore’s memo and firing, has three choices. Should it double down on its inclusion and diversity initiatives, make a formal effort to protect and promote freedom of expression (what form may such an effort take or launch a significant initiative (at least equivalent to their current inclusion and diversity initiatives) to promote psychological safety within the corporation (what would such an effort look like?

​Nien-he Hsieh, Martha J. Crawford, Sarah Mehta Harvard Business Review ( 318085-PDF-ENG ) March 15, 2018

Case questions answered:

  • Google/Alphabet should double down on its inclusion and diversity initiatives (how could Google / Alphabet engage this?);
  • Google/Alphabet should make a formal effort to protect and promote freedom of expression (what form may such an effort take?);
  • Google/Alphabet should launch a significant initiative (at least equivalent to their current inclusion and diversity initiatives) to promote psychological safety within the corporation. (What would such an effort look like?)

Not the questions you were looking for? Submit your own questions & get answers .

Gender and Free Speech at Google (A) Case Answers

Gender and free speech at google (a) case study.

In 2017, Google was met with massive protests outside their own doors in California due to an inside editorial by employee James Damore. Eventually, James Damore will be fired by Google due to a breach of Google’s Code of Conduct. Thus, it also sparked outrage from conservative parties, stating that they could get fired for voicing their views. Hence, the issue of gender and the suppression of free speech at Google arose.

The three alternatives for this situation are for (1) Google to double down on its inclusion and diversity initiative, (2) make a formal effort to protect and promote freedom of expression, or (3) launch an initiative to promote psychological safety.

The criteria used to evaluate the alternative are public image, employee safety, company culture, and efficiency.

The first alternative is for Google to double down on its inclusion and diversity initiatives.

Google could engage this by investing in and supporting more minority organizations and promoting inclusive ideals only. The first advantage of this alternative is that it shows that Google cares about the gender problem that perpetuates the country.

As a multi-national company, if Google doubled down on diversity, its public image would improve because protests were calling for Damore’s firing.

The second advantage is that Google would not be breaking the law because the First Amendment protects people from government restrictions, not private companies.

The third advantage is that Google would be restricting the use of hate speech within the company. This can improve company culture and employee safety because the employees of minority backgrounds will know that the place where they work every day is safe and not a place for hate.

However, the first disadvantage is that there would be a restrictive of diverse political views, which is counter-intuitive to Google’s company culture and motto. This could harm the company culture of being an open and different company.

Moreover, the more conservative employees will be highly worried about revealing their affiliation because they could risk their jobs.

The second disadvantage is that the restriction of speech could be used against the minorities that it was initially trying to protect.

The third disadvantage is that the company culture would decrease due to stifling specific ideas and conversations in the company that could be beneficial to everyone to gain a new viewpoint of the world.

The second alternative is that Google could make a formal effort to protect and promote freedom of expression.

A way of doing this is by allowing employees to…

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Publication Date: March 15, 2018

The Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). In August 2017, Google fired James Damore, a 28-year-old software engineer who had been employed by the company since 2013. The move came after Damore penned an internal company memo titled "Google's Ideological Echo Chamber," which posited that innate biological differences between men and women-as opposed to hiring biases, gender discrimination, or a hostile workforce-were at least partially responsible for the low numbers of women in tech. At the time, 20% of Google's tech workforce, and 31% of its overall staff, was female. Damore also admonished Google for silencing opinions that challenged what he viewed as the company's politically liberal belief system. Reactions to both the memo's content and Google's decision to fire Damore were swift and varied. Some praised the company for signaling intolerance of any marginalization of women. Others criticized Google for terminating an employee for a seemingly innocuous act of expression. Danielle Brown, Google's new vice president and chief diversity and inclusion officer, hired just a few weeks before the memo was leaked to the public, must now advise Google's top leadership team on dealing with the fallout.

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Gender And Free Speech At Google (A) Case Study Solution Analysis

Gender And Free Speech At Google (A) Case Study Solution Analysis

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Gender And Free Speech At Google (A) Case Study Solution & Analysis. Get Gender And Free Speech At Google (A) Case Study Analysis & Solution. Contact us directly at buycasesolutions(at)gmail(dot)com if you want to order for Gender And Free Speech At Google... More

Gender And Free Speech At Google (A) Case Study Solution & Analysis. Get Gender And Free Speech At Google (A) Case Study Analysis & Solution. Contact us directly at buycasesolutions(at)gmail(dot)com if you want to order for Gender And Free Speech At Google (A) Case Solution, Case Analysis, Case Study Solution. Nien-he Hsieh, Martha J. Crawford, Sarah Mehta Less

Email us for Any Case Solution at: [email protected] Gender and Free Speech at Google (A) Case Study Solution & Analysis Gender and Free Speech at Google (A) Case Study Solution & Analysis. Our tutors are available 24/7 to assist in your academic stuff, Our Professional writers are ready to serve you in services you need. Every Case Study Solution & Analysis is prepared from scratch, top quality, plagiarism free. Authors: Nien-he Hsieh, Martha J. Crawford, Sarah Mehta Get Case Study Solution and Analysis of Gender and Free Speech at Google (A) in a FAIR PRICE!! Steps for Case Study Solution & Analysis: 1. Introduction of Gender and Free Speech at Google (A) Case Solution The Gender and Free Speech at Google (A) case study is a Harvard Business Review case study, which presents a simulated practical experience to the reader allowing them to learn about real life problems in the business world. The Gender and Free Speech at Google (A) case consisted of a central issue to the organization, which had to be identified, analysed and creative solutions had to be drawn to tackle the issue. This paper presents the solved Gender and Free Speech at Google (A) case analysis and case solution. The method through which the analysis is done is mentioned, followed by the relevant tools used in finding the solution. The case solution first identifies the central issue to the Gender and Free Speech at Google (A) case study, and the relevant stakeholders affected by this issue. This is known as the problem identification stage. After this, the relevant tools and models are used, which help in the case study analysis and case study solution. The tools used in identifying the solution consist of the SWOT Analysis, Porter Five Forces Analysis, PESTEL Analysis, VRIO analysis, Value Chain Analysis, BCG Matrix analysis, Ansoff Matrix analysis, and the Marketing Mix analysis. The solution consists of recommended strategies to overcome this central issue. It is a good idea to also propose alternative case study solutions, because if the main solution is not found feasible, then the alternative solutions could be implemented. Lastly, a good case study solution also includes an implementation plan for the recommendation strategies. This shows how through a step-by-step procedure as to how the central issue can be resolved. Email us for Any Case Solution at: [email protected] Note: This Article is only for format and is not related to case study. If you want original case solution, please place your order on the Email.

Email us for Any Case Solution at: [email protected] 2. Problem Identification of Gender and Free Speech at Google (A) Case Solution Harvard Business Review cases involve a central problem that is being faced by the organization and these problems affect a number of stakeholders. In the problem identification stage, the problem faced by Gender and Free Speech at Google (A) is identified through reading of the case. This could be mentioned at the start of the reading, the middle or the end. At times in a case analysis, the problem may be clearly evident in the reading of the HBR case. At other times, finding the issue is the job of the person analysing the case. It is also important to understand what stakeholders are affected by the problem and how. The goals of the stakeholders and are the organization are also identified to ensure that the case study analysis are consistent with these. 3. Analysis of the Gender and Free Speech at Google (A) HBR Case Study The objective of the case should be focused on. This is doing the Gender and Free Speech at Google (A) Case Solution. This analysis can be proceeded in a step-by-step procedure to ensure that effective solutions are found. In the first step, a growth path of the company can be formulated that lays down its vision, mission and strategic aims. These can usually be developed using the company history is provided in the case. Company history is helpful in a Business Case study as it helps one understand what the scope of the solutions will be for the case study. The next step is of understanding the company; its people, their priorities and the overall culture. This can be done by using company history. It can also be done by looking at anecdotal instances of managers or employees that are usually included in an HBR case study description to give the reader a real feel of the situation. Lastly, a timeline of the issues and events in the case needs to be made. Arranging events in a timeline allows one to predict the next few events that are likely to take place. It also helps one in developing the case study solutions. The timeline also helps in understanding the continuous challenges that are being faced by the organisation. 4. SWOT analysis of Gender and Free Speech at Google (A) An important tool that helps in addressing the central issue of the case and coming up with Gender and Free Speech at Google (A) HBR case solution is the SWOT analysis. The SWOT analysis is a strategic management tool that lists down in the form of a matrix, an organisation's internal strengths and weaknesses, and external Email us for Any Case Solution at: [email protected] Note: This Article is only for format and is not related to case study. If you want original case solution, please place your order on the Email.

Email us for Any Case Solution at: [email protected] opportunities and threats. It helps in the strategic analysis of Gender and Free Speech at Google (A) Once this listing has been done, a clearer picture can be developed in regards to how strategies will be formed to address the main problem. For example, strengths will be used as an advantage in solving the issue. Therefore, the SWOT analysis is a helpful tool in coming up with the Gender and Free Speech at Google (A) Case Study answers. One does not need to remain restricted to using the traditional SWOT analysis, but the advanced TOWS matrix or weighted average SWOT analysis can also be used. 5. Porter Five Forces Analysis for Gender and Free Speech at Google (A) Another helpful tool in finding the case solutions is of Porter's Five Forces analysis. This is also a strategic tool that is used to analyse the competitive environment of the industry in which Gender and Free Speech at Google (A) operates in. Analysis of the industry is important as businesses do not work in isolation in real life, but are affected by the business environment of the industry that they operate in. Harvard Business case studies represent real-life situations, and therefore, an analysis of the industry's competitive environment needs to be carried out to come up with more holistic case study solutions. In Porter's Five Forces analysis, the industry is analysed along 5 dimensions. • These are the threats that the industry faces due to new entrants. • It includes the threat of substitute products. • It includes the bargaining power of buyers in the industry. • It includes the bargaining power of suppliers in an industry. • Lastly, the overall rivalry or competition within the industry is analysed This tool helps one understand the relative powers of the major players in the industry and its overall competitive dynamics. Actionable and practical solutions can then be developed by keeping these factors into perspective. 6. PESTEL Analysis of Gender and Free Speech at Google (A) Another helpful tool that should be used in finding the case study solutions is the PESTEL analysis. This also looks at the external business environment of the organisation helps in finding case study Analysis to real-life business issues as in HBR cases. • The PESTEL analysis particularly looks at the macro environmental factors that affect the industry. These are the political, environmental, social, technological, environmental and legal (regulatory) factors affecting the industry. Email us for Any Case Solution at: [email protected] Note: This Article is only for format and is not related to case study. If you want original case solution, please place your order on the Email.

Email us for Any Case Solution at: [email protected] • Factors within each of these 6 should be listed down, and analysis should be made as to how these affect the organisation under question. 7. VRIO Analysis of Gender and Free Speech at Google (A) This is an analysis carried out to know about the internal strengths and capabilities of Gender and Free Speech at Google (A) . Under the VRIO analysis, the following steps are carried out: • The internal resources of Gender and Free Speech at Google (A) are listed down. • Each of these resources are assessed in terms of the value it brings to the organization. • Each resource is assessed in terms of how rare it is. A rare resource is one that is not commonly used by competitors. • Each resource is assessed whether it could be imitated by competition easily or not. • Lastly, each resource is assessed in terms of whether the organization can use it to an advantage or not. • The analysis done on the 4 dimensions; Value, Rareness, Imitability, and Organization. If a resource is high on all of these 4, then it brings long-term competitive advantage. If a resource is high on Value, Rareness, and Imitability, then it brings an unused competitive advantage. If a resource is high on Value and Rareness, then it only brings temporary competitive advantage. If a resource is only valuable, then it’s a competitive parity. If it’s none, then it can be regarded as a competitive disadvantage. 8. Value Chain Analysis of Gender and Free Speech at Google (A) The Value chain analysis of Gender and Free Speech at Google (A) helps in identifying the activities of an organization, and how these add value in terms of cost reduction and differentiation. This tool is used in the case study analysis as follows: • The firm’s primary and support activities are listed down. • Identifying the importance of these activities in the cost of the product and the differentiation they produce. • Lastly, differentiation or cost reduction strategies are to be used for each of these activities to increase the overall value provided by these activities. Recognizing value creating activities and enhancing the value that they create allow Gender and Free Speech at Google (A) to increase its competitive advantage. Email us for Any Case Solution at: [email protected] Note: This Article is only for format and is not related to case study. If you want original case solution, please place your order on the Email.

Email us for Any Case Solution at: [email protected] 9. BCG Matrix of Gender and Free Speech at Google (A) The BCG Matrix is an important tool in deciding whether an organization should invest or divest in its strategic business units. The matrix involves placing the strategic business units of a business in one of four categories; question marks, stars, dogs and cash cows. The placement in these categories depends on the relative market share of the organization and the market growth of these strategic business units. The steps to be followed in this analysis is as follows: • Identify the relative market share of each strategic business unit. • Identify the market growth of each strategic business unit. • Place these strategic business units in one of four categories. Question Marks are those strategic business units with high market share and low market growth rate. Stars are those strategic business units with high market share and high market growth rate. Cash Cows are those strategic business units with high market share and low market growth rate. Dogs are those strategic business units with low market share and low growth rate. • Relevant strategies should be implemented for each strategic business unit depending on its position in the matrix. The strategies identified from the Gender and Free Speech at Google (A) BCG matrix and included in the case pdf. These are either to further develop the product, penetrate the market, develop the market, diversification, investing or divesting. 10. Ansoff Matrix of Gender and Free Speech at Google (A) Ansoff Matrix is an important strategic tool to come up with future strategies for Gender and Free Speech at Google (A) in the case solution. It helps decide whether an organization should pursue future expansion in new markets and products or should it focus on existing markets and products. • The organization can penetrate into existing markets with its existing products. This is known as market penetration strategy. • The organization can develop new products for the existing market. This is known as product development strategy. • The organization can enter new markets with its existing products. This is known as market development strategy. • The organization can enter into new markets with new products. This is known as a diversification strategy. The choice of strategy depends on the analysis of the previous tools used and the level of risk the organization is willing to take. Email us for Any Case Solution at: [email protected] Note: This Article is only for format and is not related to case study. If you want original case solution, please place your order on the Email.

Email us for Any Case Solution at: [email protected] 11. Marketing Mix of Gender and Free Speech at Google (A) Gender and Free Speech at Google (A) needs to bring out certain responses from the market that it targets. To do so, it will need to use the marketing mix, which serves as a tool in helping bring out responses from the market. The 4 elements of the marketing mix are Product, Price, Place and Promotions. The following steps are required to carry out a marketing mix analysis and include this in the case study analysis. • Analyse the company’s products and devise strategies to improve the product offering of the company. • Analyse the company’s price points and devise strategies that could be based on competition, value or cost. • Analyse the company’s promotion mix. This includes the advertisement, public relations, personal selling, sales promotion, and direct marketing. Strategies will be devised which makes use of a few or all of these elements. • Analyse the company’s distribution and reach. Strategies can be devised to improve the availability of the company’s products. 12. Gender and Free Speech at Google (A) Strategy The strategies devised and included in the Gender and Free Speech at Google (A) case memo should have a strategy. A strategy is a strategy that involves firms seeking uncontested market spaces, which makes the competition of the company irrelevant. It involves coming up with new and unique products or ideas through innovation. This gives the organization a competitive advantage over other firms, unlike a red ocean strategy. 13. Competitors analysis of Gender and Free Speech at Google (A) The PESTEL analysis discussed previously looked at the macro environmental factors affecting business, but not the microenvironmental factors. One of the microenvironmental factors are competitors, which are addressed by a competitor analysis. The Competitors analysis of Gender and Free Speech at Google (A) looks at the direct and indirect competitors within the industry that it operates in. • This involves a detailed analysis of their actions and how these would affect the future strategies of Gender and Free Speech at Google (A) . • It involves looking at the current market share of the company and its competitors. • It should compare the marketing mix elements of competitors, their supply chain, human resources, financial strength etc. Email us for Any Case Solution at: [email protected] Note: This Article is only for format and is not related to case study. If you want original case solution, please place your order on the Email.

Email us for Any Case Solution at: [email protected] • It also should look at the potential opportunities and threats that these competitors pose on the company. 14. Organisation of the Analysis into Gender and Free Speech at Google (A) Case Study Solution Once various tools have been used to analyse the case, the findings of this analysis need to be incorporated into practical and actionable solutions. These solutions will also be the Gender and Free Speech at Google (A) case answers. These are usually in the form of strategies that the organisation can adopt. The following step-by-step procedure can be used to organise the Harvard Business case solution and recommendations: • The first step of the solution is to come up with a corporate level strategy for the organisation. This part consists of solutions that address issues faced by the organisation on a strategic level. This could include suggestions, changes or recommendations to the company's vision, mission and its strategic objectives. It can include recommendations on how the organisation can work towards achieving these strategic objectives. Furthermore, it needs to be explained how the stated recommendations will help in solving the main issue mentioned in the case and where the company will stand in the future as a result of these. • The second step of the solution is to come up with a business level strategy. The HBR case studies may present issues faced by a part of the organisation. For example, the issues may be stated for marketing and the role of a marketing manager needs to be assumed. So, recommendations and suggestions need to address the strategy of the marketing department in this case. Therefore, the strategic objectives of this business unit (Marketing) will be laid down in the solutions and recommendations will be made as to how to achieve these objectives. Similar would be the case for any other business unit or department such as human resources, finance, IT etc. The important thing to note here is that the business level strategy needs to be aligned with the overall corporate strategy of the organisation. For example, if one suggests the organisation to focus on differentiation for competitive advantage as a corporate level strategy, then it can't be recommended for the Gender and Free Speech at Google (A) Case Study Solution that the business unit should focus on costs. • The third step is not compulsory but depends from case to case. In some HBR case studies, one may be required to analyse an issue at a department. This issue may be analysed for a manager or employee as well. In these cases, recommendations need to be made for these people. The solution may state that objectives that these people need to achieve and how these objectives would be achieved. Email us for Any Case Solution at: [email protected] Note: This Article is only for format and is not related to case study. If you want original case solution, please place your order on the Email.

Email us for Any Case Solution at: [email protected] The case study analysis and solution, and Gender and Free Speech at Google (A) case answers should be written down in the Gender and Free Speech at Google (A) case memo, clearly identifying which part shows what. The Gender and Free Speech at Google (A) case should be in a professional format, presenting points clearly that are well understood by the reader. 15. Alternate solution to the Gender and Free Speech at Google (A) HBR case study It is important to have more than one solution to the case study. This is the alternate solution that would be implemented if the original proposed solution is found infeasible or impossible due to a change in circumstances. The alternate solution for Gender and Free Speech at Google (A) is presented in the same way as the original solution, where it consists of a corporate level strategy, business level strategy and other recommendations. 16. Implementation of Gender and Free Speech at Google (A) Case Solution The case study does not end at just providing recommendations to the issues at hand. One is also required to provide how these recommendations would be implemented. This is shown through a proper implementation framework. A detailed implementation framework helps in distinguishing between an average and an above average case study answer. A good implementation framework shows the proposed plan and how the organisations' resources would be used to achieve the objectives. It also lays down the changes needed to be made as well as the assumptions in the process. • A proper implementation framework shows that one has clearly understood the case study and the main issue within it. • It shows that one has been clarified with the HBR fundamentals on the topic. • It shows that the details provided in the case have been properly analysed. • It shows that one has developed an ability to prioritise recommendations and how these could be successfully implemented. • The implementation framework also helps by removing out any recommendations that are not practical or actionable as these could not be implemented. Therefore, the implementation framework ensures that the solution to the Gender and Free Speech at Google (A) Harvard case is complete and properly answered. 17. Recommendations and Action Plan for Gender and Free Speech at Google (A) case analysis Email us for Any Case Solution at: [email protected] Note: This Article is only for format and is not related to case study. If you want original case solution, please place your order on the Email.

Email us for Any Case Solution at: [email protected] For Gender and Free Speech at Google (A), based on the SWOT Analysis, Porter Five Forces Analysis, PESTEL Analysis, VRIO analysis, Value Chain Analysis, BCG Matrix analysis, Ansoff Matrix analysis, and the Marketing Mix analysis, the recommendations and action plan are as follows: • Gender and Free Speech at Google (A) should focus on making use of its strengths identified from the VRIO analysis to make the most of the opportunities identified from the PESTEL. • Gender and Free Speech at Google (A) should enhance the value creating activities within its value chain. • Gender and Free Speech at Google (A) should invest in its stars and cash cows, while getting rid of the dogs identified from the BCG Matrix analysis. • To achieve its overall corporate and business level objectives, it should make use of the marketing mix tools to obtain desired results from its target market. Email us for Any Case Solution at: [email protected] Note: This Article is only for format and is not related to case study. If you want original case solution, please place your order on the Email.

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By: Nien-he Hsieh, Sarah Mehta

This case should accompany the (A) and (C) cases, "Gender and Free Speech at Google" (318085) and (319097).

  • Length: 3 page(s)
  • Publication Date: Mar 18, 2019
  • Discipline: Business Ethics
  • Product #: 319085-HCC-ENG

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The main learning objectives of this case are to help students: Survey explanations that have been given for the lower number of women in tech. Evaluate strategies to increase representation of women and racial and ethnic minorities in tech. Review legal protections for free speech in the workplace as well as arguments for free speech in general. Appreciate the challenges of managing freedom of expression while trying to promote specific values and an organizational culture that may run counter to some people's views. Develop a framework for how to draw lines regarding acceptable and unacceptable speech in the workplace.

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Gender and Free Speech at Google Case Analysis and Case Solution

Posted by Peter Williams on Aug-09-2018

Introduction of Gender and Free Speech at Google Case Solution

The Gender and Free Speech at Google case study is a Harvard Business Review case study, which presents a simulated practical experience to the reader allowing them to learn about real life problems in the business world. The Gender and Free Speech at Google case consisted of a central issue to the organization, which had to be identified, analysed and creative solutions had to be drawn to tackle the issue. This paper presents the solved Gender and Free Speech at Google case analysis and case solution. The method through which the analysis is done is mentioned, followed by the relevant tools used in finding the solution.

The case solution first identifies the central issue to the Gender and Free Speech at Google case study, and the relevant stakeholders affected by this issue. This is known as the problem identification stage. After this, the relevant tools and models are used, which help in the case study analysis and case study solution. The tools used in identifying the solution consist of the SWOT Analysis, Porter Five Forces Analysis, PESTEL Analysis, VRIO analysis, Value Chain Analysis, BCG Matrix analysis, Ansoff Matrix analysis, and the Marketing Mix analysis. The solution consists of recommended strategies to overcome this central issue. It is a good idea to also propose alternative case study solutions, because if the main solution is not found feasible, then the alternative solutions could be implemented. Lastly, a good case study solution also includes an implementation plan for the recommendation strategies. This shows how through a step-by-step procedure as to how the central issue can be resolved.

Problem Identification of Gender and Free Speech at Google Case Solution

Harvard Business Review cases involve a central problem that is being faced by the organization and these problems affect a number of stakeholders. In the problem identification stage, the problem faced by Gender and Free Speech at Google is identified through reading of the case. This could be mentioned at the start of the reading, the middle or the end. At times in a case analysis, the problem may be clearly evident in the reading of the HBR case. At other times, finding the issue is the job of the person analysing the case. It is also important to understand what stakeholders are affected by the problem and how. The goals of the stakeholders and are the organization are also identified to ensure that the case study analysis are consistent with these.

Analysis of the Gender and Free Speech at Google HBR Case Study

The objective of the case should be focused on. This is doing the Gender and Free Speech at Google Case Solution. This analysis can be proceeded in a step-by-step procedure to ensure that effective solutions are found.

  • In the first step, a growth path of the company can be formulated that lays down its vision, mission and strategic aims. These can usually be developed using the company history is provided in the case. Company history is helpful in a Business Case study as it helps one understand what the scope of the solutions will be for the case study.
  • The next step is of understanding the company; its people, their priorities and the overall culture. This can be done by using company history. It can also be done by looking at anecdotal instances of managers or employees that are usually included in an HBR case study description to give the reader a real feel of the situation.
  • Lastly, a timeline of the issues and events in the case needs to be made. Arranging events in a timeline allows one to predict the next few events that are likely to take place. It also helps one in developing the case study solutions. The timeline also helps in understanding the continuous challenges that are being faced by the organisation.

SWOT analysis of Gender and Free Speech at Google

An important tool that helps in addressing the central issue of the case and coming up with Gender and Free Speech at Google HBR case solution is the SWOT analysis.

  • The SWOT analysis is a strategic management tool that lists down in the form of a matrix, an organisation's internal strengths and weaknesses, and external opportunities and threats. It helps in the strategic analysis of Gender and Free Speech at Google.
  • Once this listing has been done, a clearer picture can be developed in regards to how strategies will be formed to address the main problem. For example, strengths will be used as an advantage in solving the issue.

Therefore, the SWOT analysis is a helpful tool in coming up with the Gender and Free Speech at Google Case Study answers. One does not need to remain restricted to using the traditional SWOT analysis, but the advanced TOWS matrix or weighted average SWOT analysis can also be used.

Porter Five Forces Analysis for Gender and Free Speech at Google

Another helpful tool in finding the case solutions is of Porter's Five Forces analysis. This is also a strategic tool that is used to analyse the competitive environment of the industry in which Gender and Free Speech at Google operates in. Analysis of the industry is important as businesses do not work in isolation in real life, but are affected by the business environment of the industry that they operate in. Harvard Business case studies represent real-life situations, and therefore, an analysis of the industry's competitive environment needs to be carried out to come up with more holistic case study solutions. In Porter's Five Forces analysis, the industry is analysed along 5 dimensions.

  • These are the threats that the industry faces due to new entrants.
  • It includes the threat of substitute products.
  • It includes the bargaining power of buyers in the industry.
  • It includes the bargaining power of suppliers in an industry.
  • Lastly, the overall rivalry or competition within the industry is analysed.

This tool helps one understand the relative powers of the major players in the industry and its overall competitive dynamics. Actionable and practical solutions can then be developed by keeping these factors into perspective.

PESTEL Analysis of Gender and Free Speech at Google

Another helpful tool that should be used in finding the case study solutions is the PESTEL analysis. This also looks at the external business environment of the organisation helps in finding case study Analysis to real-life business issues as in HBR cases.

  • The PESTEL analysis particularly looks at the macro environmental factors that affect the industry. These are the political, environmental, social, technological, environmental and legal (regulatory) factors affecting the industry.
  • Factors within each of these 6 should be listed down, and analysis should be made as to how these affect the organisation under question.
  • These factors are also responsible for the future growth and challenges within the industry. Hence, they should be taken into consideration when coming up with the Gender and Free Speech at Google case solution.

VRIO Analysis of Gender and Free Speech at Google

This is an analysis carried out to know about the internal strengths and capabilities of Gender and Free Speech at Google. Under the VRIO analysis, the following steps are carried out:

  • The internal resources of Gender and Free Speech at Google are listed down.
  • Each of these resources are assessed in terms of the value it brings to the organization.
  • Each resource is assessed in terms of how rare it is. A rare resource is one that is not commonly used by competitors.
  • Each resource is assessed whether it could be imitated by competition easily or not.
  • Lastly, each resource is assessed in terms of whether the organization can use it to an advantage or not.

The analysis done on the 4 dimensions; Value, Rareness, Imitability, and Organization. If a resource is high on all of these 4, then it brings long-term competitive advantage. If a resource is high on Value, Rareness, and Imitability, then it brings an unused competitive advantage. If a resource is high on Value and Rareness, then it only brings temporary competitive advantage. If a resource is only valuable, then it’s a competitive parity. If it’s none, then it can be regarded as a competitive disadvantage.

Value Chain Analysis of Gender and Free Speech at Google

The Value chain analysis of Gender and Free Speech at Google helps in identifying the activities of an organization, and how these add value in terms of cost reduction and differentiation. This tool is used in the case study analysis as follows:

  • The firm’s primary and support activities are listed down.
  • Identifying the importance of these activities in the cost of the product and the differentiation they produce.
  • Lastly, differentiation or cost reduction strategies are to be used for each of these activities to increase the overall value provided by these activities.

Recognizing value creating activities and enhancing the value that they create allow Gender and Free Speech at Google to increase its competitive advantage.

BCG Matrix of Gender and Free Speech at Google

The BCG Matrix is an important tool in deciding whether an organization should invest or divest in its strategic business units. The matrix involves placing the strategic business units of a business in one of four categories; question marks, stars, dogs and cash cows. The placement in these categories depends on the relative market share of the organization and the market growth of these strategic business units. The steps to be followed in this analysis is as follows:

  • Identify the relative market share of each strategic business unit.
  • Identify the market growth of each strategic business unit.
  • Place these strategic business units in one of four categories. Question Marks are those strategic business units with high market share and low market growth rate. Stars are those strategic business units with high market share and high market growth rate. Cash Cows are those strategic business units with high market share and low market growth rate. Dogs are those strategic business units with low market share and low growth rate.
  • Relevant strategies should be implemented for each strategic business unit depending on its position in the matrix.

The strategies identified from the Gender and Free Speech at Google BCG matrix and included in the case pdf. These are either to further develop the product, penetrate the market, develop the market, diversification, investing or divesting.

Ansoff Matrix of Gender and Free Speech at Google

Ansoff Matrix is an important strategic tool to come up with future strategies for Gender and Free Speech at Google in the case solution. It helps decide whether an organization should pursue future expansion in new markets and products or should it focus on existing markets and products.

  • The organization can penetrate into existing markets with its existing products. This is known as market penetration strategy.
  • The organization can develop new products for the existing market. This is known as product development strategy.
  • The organization can enter new markets with its existing products. This is known as market development strategy.
  • The organization can enter into new markets with new products. This is known as a diversification strategy.

The choice of strategy depends on the analysis of the previous tools used and the level of risk the organization is willing to take.

Marketing Mix of Gender and Free Speech at Google

Gender and Free Speech at Google needs to bring out certain responses from the market that it targets. To do so, it will need to use the marketing mix, which serves as a tool in helping bring out responses from the market. The 4 elements of the marketing mix are Product, Price, Place and Promotions. The following steps are required to carry out a marketing mix analysis and include this in the case study analysis.

  • Analyse the company’s products and devise strategies to improve the product offering of the company.
  • Analyse the company’s price points and devise strategies that could be based on competition, value or cost.
  • Analyse the company’s promotion mix. This includes the advertisement, public relations, personal selling, sales promotion, and direct marketing. Strategies will be devised which makes use of a few or all of these elements.
  • Analyse the company’s distribution and reach. Strategies can be devised to improve the availability of the company’s products.

Gender and Free Speech at Google Blue Ocean Strategy

The strategies devised and included in the Gender and Free Speech at Google case memo should have a blue ocean strategy. A blue ocean strategy is a strategy that involves firms seeking uncontested market spaces, which makes the competition of the company irrelevant. It involves coming up with new and unique products or ideas through innovation. This gives the organization a competitive advantage over other firms, unlike a red ocean strategy.

Competitors analysis of Gender and Free Speech at Google

The PESTEL analysis discussed previously looked at the macro environmental factors affecting business, but not the microenvironmental factors. One of the microenvironmental factors are competitors, which are addressed by a competitor analysis. The Competitors analysis of Gender and Free Speech at Google looks at the direct and indirect competitors within the industry that it operates in.

  • This involves a detailed analysis of their actions and how these would affect the future strategies of Gender and Free Speech at Google.
  • It involves looking at the current market share of the company and its competitors.
  • It should compare the marketing mix elements of competitors, their supply chain, human resources, financial strength etc.
  • It also should look at the potential opportunities and threats that these competitors pose on the company.

Organisation of the Analysis into Gender and Free Speech at Google Case Study Solution

Once various tools have been used to analyse the case, the findings of this analysis need to be incorporated into practical and actionable solutions. These solutions will also be the Gender and Free Speech at Google case answers. These are usually in the form of strategies that the organisation can adopt. The following step-by-step procedure can be used to organise the Harvard Business case solution and recommendations:

  • The first step of the solution is to come up with a corporate level strategy for the organisation. This part consists of solutions that address issues faced by the organisation on a strategic level. This could include suggestions, changes or recommendations to the company's vision, mission and its strategic objectives. It can include recommendations on how the organisation can work towards achieving these strategic objectives. Furthermore, it needs to be explained how the stated recommendations will help in solving the main issue mentioned in the case and where the company will stand in the future as a result of these.
  • The second step of the solution is to come up with a business level strategy. The HBR case studies may present issues faced by a part of the organisation. For example, the issues may be stated for marketing and the role of a marketing manager needs to be assumed. So, recommendations and suggestions need to address the strategy of the marketing department in this case. Therefore, the strategic objectives of this business unit (Marketing) will be laid down in the solutions and recommendations will be made as to how to achieve these objectives. Similar would be the case for any other business unit or department such as human resources, finance, IT etc. The important thing to note here is that the business level strategy needs to be aligned with the overall corporate strategy of the organisation. For example, if one suggests the organisation to focus on differentiation for competitive advantage as a corporate level strategy, then it can't be recommended for the Gender and Free Speech at Google Case Study Solution that the business unit should focus on costs.
  • The third step is not compulsory but depends from case to case. In some HBR case studies, one may be required to analyse an issue at a department. This issue may be analysed for a manager or employee as well. In these cases, recommendations need to be made for these people. The solution may state that objectives that these people need to achieve and how these objectives would be achieved.

The case study analysis and solution, and Gender and Free Speech at Google case answers should be written down in the Gender and Free Speech at Google case memo, clearly identifying which part shows what. The Gender and Free Speech at Google case should be in a professional format, presenting points clearly that are well understood by the reader.

Alternate solution to the Gender and Free Speech at Google HBR case study

It is important to have more than one solution to the case study. This is the alternate solution that would be implemented if the original proposed solution is found infeasible or impossible due to a change in circumstances. The alternate solution for Gender and Free Speech at Google is presented in the same way as the original solution, where it consists of a corporate level strategy, business level strategy and other recommendations.

Implementation of Gender and Free Speech at Google Case Solution

The case study does not end at just providing recommendations to the issues at hand. One is also required to provide how these recommendations would be implemented. This is shown through a proper implementation framework. A detailed implementation framework helps in distinguishing between an average and an above average case study answer. A good implementation framework shows the proposed plan and how the organisations' resources would be used to achieve the objectives. It also lays down the changes needed to be made as well as the assumptions in the process.

  • A proper implementation framework shows that one has clearly understood the case study and the main issue within it.
  • It shows that one has been clarified with the HBR fundamentals on the topic.
  • It shows that the details provided in the case have been properly analysed.
  • It shows that one has developed an ability to prioritise recommendations and how these could be successfully implemented.
  • The implementation framework also helps by removing out any recommendations that are not practical or actionable as these could not be implemented. Therefore, the implementation framework ensures that the solution to the Gender and Free Speech at Google Harvard case is complete and properly answered.

Recommendations and Action Plan for Gender and Free Speech at Google case analysis

For Gender and Free Speech at Google, based on the SWOT Analysis, Porter Five Forces Analysis, PESTEL Analysis, VRIO analysis, Value Chain Analysis, BCG Matrix analysis, Ansoff Matrix analysis, and the Marketing Mix analysis, the recommendations and action plan are as follows:

  • Gender and Free Speech at Google should focus on making use of its strengths identified from the VRIO analysis to make the most of the opportunities identified from the PESTEL.
  • Gender and Free Speech at Google should enhance the value creating activities within its value chain.
  • Gender and Free Speech at Google should invest in its stars and cash cows, while getting rid of the dogs identified from the BCG Matrix analysis.
  • To achieve its overall corporate and business level objectives, it should make use of the marketing mix tools to obtain desired results from its target market.

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Freedom of speech and LGBT rights: Americans’ views of issues in Supreme Court case

gender and free speech at google case study analysis

A majority of Americans think business owners should be able to refuse to provide services in situations where providing them may “suggest support for beliefs about lesbian, gay, bisexual or transgender (LGBT) issues” to which they have personal or religious objections, according to a new Pew Research Center survey.

Pew Research Center conducted this analysis to provide insight into Americans’ views about a prominent issue currently before the U.S. Supreme Court. We surveyed 5,079 adults from March 27 to April 2, 2023. Everyone who took part in this survey is a member of the Center’s American Trends Panel (ATP), an online survey panel that is recruited through national, random sampling of residential addresses. This way nearly all U.S. adults have a chance of selection. The survey is weighted to be representative of the U.S. adult population by gender, race, ethnicity, partisan affiliation, education and other categories. Read more about the ATP’s methodology .

Here are the questions used for the report, along with responses, and its methodology .

In earlier surveys, the public has expressed positive views of the impact of legalization of same-sex marriage and broad support for policies aimed at preventing discrimination against transgender Americans.

A bar chart showing that 60% of Americans say business owners shouldn’t have to provide services if it may conflict with their LGBT beliefs.

But in a question reflecting the arguments in a pending Supreme Court case, 60% of Americans think business owners should not have to provide services if it might signal support for beliefs on LGBT issues that they oppose, according to the survey conducted in early April. Around four-in-ten (38%) say business owners should be required to provide services in these situations.

The Supreme Court case centers on a challenge to Colorado’s public accommodations law by website designer Lorie Smith, who says the law violates her right to freedom of speech by requiring her to design wedding websites for same-sex couples.

The oral arguments in the case highlighted the competing rights at issue. Smith’s attorney said her client’s complaint is based on the message being conveyed by her work, not the customers who may be affected. However, Colorado’s solicitor general said that by ruling in favor of Smith, the court would undermine the state’s accommodations law and open the door to discrimination because of a person’s race or religion, in addition to their sexual or gender identity.

The survey question does not ask whether business owners should have the right to discriminate against lesbian, gay, bisexual or transgender people. Rather, it asks whether business owners who object to providing services that could suggest beliefs on LGBT issues – such as a “designer of wedding websites who has objections to same-sex marriage” – should be required to provide these services or be able to refuse to do so.

Views by party, religion

A bar chart that shows White evangelical Protestants most likely to say business owners should be able to refuse services that might conflict with their views on LGBT issues.

As with opinions on same-sex marriage and transgender issues, there is a wide partisan gap in views of whether business owners should be able to refuse to provide services if it conflicts with their views on LGBT issues. Republican and Republican-leaning independents overwhelmingly side with business owners who object to providing services in these situations (82% vs. 17%). By a smaller margin (59% to 40%), Democrats and Democratic leaners say business owners should have to provide services in these cases.

Opinions also differ by religious affiliation. For example, while 83% of White evangelical Protestants say business owners should be able to deny services in situations where it could conflict with their beliefs, just half of religiously unaffiliated adults say the same.

Note: Here are the questions used for the report, along with responses, and its methodology .

  • Free Speech & Press
  • Gender & LGBTQ
  • LGBTQ Acceptance
  • Partisanship & Issues
  • Religion & LGBTQ Acceptance
  • Religious Freedom & Restrictions

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­Most Americans favor restrictions on false information, violent content online

Most u.s. journalists are concerned about press freedoms, the role of alternative social media in the news and information environment, more so than adults, u.s. teens value people feeling safe online over being able to speak freely, journalists sense turmoil in their industry amid continued passion for their work, most popular.

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COMMENTS

  1. Gender and Free Speech at Google (A)

    In August 2017, Google fired James Damore, a 28-year-old software engineer who had been employed by the company since 2013. The move came after Damore penned an internal company memo titled "Google's Ideological Echo Chamber," which posited that innate biological differences between men and women—as opposed to hiring biases, gender ...

  2. Gender and Free Speech at Google (A)

    In August 2017, Google fired James Damore, a 28-year-old software engineer who had been employed by the company since 2013. The move came after Damore penned an internal company memo titled "Google's Ideological Echo Chamber," which posited that innate biological differences between men and women-as opposed to hiring biases, gender discrimination, or a hostile workforce-were at least partially ...

  3. Gender and Free Speech at Google (A)

    Gender and Free Speech at Google (A) Case Study. In 2017, Google was met with massive protests outside their own doors in California due to an inside editorial by employee James Damore. Eventually, James Damore will be fired by Google due to a breach of Google's Code of Conduct. Thus, it also sparked outrage from conservative parties, stating ...

  4. Gender and Free Speech at Google (C)

    Gender and Free Speech at Google (C) By: Nien-he Hsieh, Sarah Mehta. This case reveals Google's response to a list of employee demands aiming to combat sexual misconduct in the workplace. This case should accompany the (A) and (B) cases, "Gender and Free Speech at…. Length: 3 page (s)

  5. PDF Controversy over Gender Differences and Free Speech at Google

    After completing this case study, students should be able to: • reach a deeper understanding of the challenges faced by women and minorities in the technology industry, and evaluate potential ...

  6. Gender and Free Speech at Google (A)

    At the time, 20% of Google's tech workforce, and 31% of its overall staff, was female. Damore also admonished Google for silencing opinions that challenged what he viewed as the company's politically liberal belief system. Reactions to both the memo's content and Google's decision to fire Damore were swift and varied.

  7. Gender and Free Speech at Google (A)

    Business, Philosophy. Organization Theory. 2021. TLDR. This article presents an epistemological framework for understanding value creation and shows how both factor analytic and newer, divergent methods of research can integrate with a robust architecture of value creation in ways that offer relevant knowledge for managers and society. Expand. 9.

  8. Controversy Over Gender Differences and Free Speech at Google

    Controversy Over Gender Differences and Free Speech at Google. January 2019. DOI: 10.4135/9781526488664. Authors: Garrett Pendergraft. Pepperdine University. Citations (1) References (11) Content ...

  9. Gender and Free Speech at Google (A)

    In August 2017, Google fired James Damore, a 28-year-old software engineer who had been employed by the company since 2013. The move came after Damore penned an internal company memo titled 'Google's Ideological Echo Chamber', which posited that innate biological differences between men and women - as opposed to hiring biases, gender discrimination, or a hostile workforce - were at least ...

  10. Gender and Free Speech at Google Case Solution

    1. Introduction. This case study presents a detailed strategic analysis of Gender and Free Speech at Google. The case analysis covers key managerial and strategic issues that Gender and Free Speech at Google is currently facing due to challenging internal and external environments. The case solution first conducts the strategic analysis by ...

  11. Google Case Study: James Damore, Free Speech, and Governance

    In Google we have a company that began with a certain set of assumptions, only to deal with a different reality (especially in relationship to gender, ethnic, or intellectual minorities). In this case study we look at how James Damore manifesto clearly states his concerns with company diversity, while in doing so violating women's rights.

  12. Gender and Free Speech at Google (B)

    Gender and Free Speech at Google (B) | Harvard Business Publishing Education. Brought to you by: Supporting Case. Gender and Free Speech at Google (B) By: Nien-he Hsieh, Sarah Mehta. This case should accompany the (A) and (C) cases, "Gender and Free Speech at Google" (318085) and (319097). Length: 3 page (s)

  13. Gender and Free Speech at Google Case Study solution

    The current case solution is published by 247caseanalysis and focuses on Gender and Free Speech at Google. The case presents an overview of the strategic and managerial issues that the Gender and Free Speech at Google faces in the growth and development of the business. The case solution focuses on understanding the central issue (s) in the case.

  14. Gender And Free Speech At Google (A) Case Study Solution Analysis

    The case solution first identifies the central issue to the Gender and Free Speech at Google (A) case study, and the relevant stakeholders affected by this issue. This is known as the problem identification stage. After this, the relevant tools and models are used, which help in the case study analysis and case study solution.

  15. PESTEL Analysis of Gender and Free Speech at Google

    The Gender and Free Speech at Google PESTEL Analysis will look at the external factors - political, economic, social, technological, environmental, and legal. It is important to note that the Gender and Free Speech at Google PESTEL Analysis will be market specific, and the implications of the factors change for a company when the market changes.

  16. Gender and Free Speech at Google Case Analysis.pdf

    Gender and Free Speech at Google Ethical Case Analysis (ECA) Facts The company, Google, is one of the top-performing companies in the tech industry. With over 70,000 employees, Google encourages open discussions about topics ranging from work- related subjects to expansive societal issues; they do this with 90,000 internal email lists and 8,000 ...

  17. Organizational Culture for Gender and Free Speech at Google

    The company encourages its employees to give feedback, and they treat each employee equally regardless of the position they hold in the company. The companies declare their values (Burkus, 2014); in the case of Gender and Free Speech at Google, the company has declared in its yearly report that they believe in equality. 3. Assumptions

  18. Gender and Free Speech at Google (B)

    Gender and Free Speech at Google (B) | Harvard Business Publishing Education. Brought to you by: Supporting Case. Gender and Free Speech at Google (B) By: Nien-he Hsieh, Sarah Mehta. This case should accompany the (A) and (C) cases, "Gender and Free Speech at Google" (318085) and (319097). Length: 3 page (s)

  19. Google Scholar

    Google Scholar provides a simple way to broadly search for scholarly literature. Search across a wide variety of disciplines and sources: articles, theses, books, abstracts and court opinions.

  20. Gender and Free Speech at Google Case Analysis and Case Solution

    The case solution first identifies the central issue to the Gender and Free Speech at Google case study, and the relevant stakeholders affected by this issue. This is known as the problem identification stage. After this, the relevant tools and models are used, which help in the case study analysis and case study solution.

  21. Google Case Analysis.docx

    Gender and Free Speech at Google - A Case Analysis Diversity at Google Gооgle in its Diversity Reроrt (2020) сlаims, "Gооgle is соmmitted tо соntinuing tо mаke diversity, equity, аnd inclusion раrt оf everything we dо—frоm hоw we build оur рrоduсts tо hоw we build оur wоrkfоrсe. Gооgle is grоwing tо fulfill thаt visiоn.

  22. Freedom of speech and LGBT rights: Americans' views of issues in

    Around four-in-ten (38%) say business owners should be required to provide services in these situations. The Supreme Court case centers on a challenge to Colorado's public accommodations law by website designer Lorie Smith, who says the law violates her right to freedom of speech by requiring her to design wedding websites for same-sex couples.