Top 20 Insurance Resume Objective Examples you can use

Insurance Resume Objective

If you are writing a resume or CV for an insurance position, your career objective statement can decide if the recruiter reads your resume or not.

When hiring for an insurance position, employers usually look for candidates that are persuasive and possess the talent to attract and sign up clients in volumes for their companies.

If you are that kind of person, then you need a compelling resume objective to help sell your qualities.

There is no point selling yourself short and you should avoid that by learning how to write a great objective statement for your insurance resume.

This post will teach just how to craft a powerful insurance resume objective statement that will make your resume irresistible to employers.

How to Write a Great Resume Objective for an Insurance Position

To write a winning resume objective for an insurance position, you need to learn what the job entails by checking the job advert, and study the job requirements and description.

You will have good knowledge of the duties and responsibilities that you will be expected to perform if hired for the insurance role, as well as the qualities, qualifications, experience, etc. that you need to have to succeed on the job.

Having this background information about the specific insurance job will help you to tailor your resume objective to match the major relevant competency, skills, qualities, experience, and personality that you possess and that are required for the job.

The insurance objective statement in your resume should assure the employer that you have what it takes to handle the responsibilities of the job effectively.

To improve your ability to write captivating resume objective statements for insurance positions, it’s important to study some good examples, see below:

Best 20 Insurance Resume Objective Examples you can apply

  • Adaptable individual looking to gain an Insurance Service Representative position with Assura Group; coming with superior awareness of insurance principles as well as the capacity to skillfully handle insurance related matters.
  • Progressive individual with polished relational and multitasking skills seeking to join a fast-paced organization as an Insurance Service Representative to afford the company solid administrative support.
  • Hoping to secure an Entry-level Insurance Service Representative position with Steadfast Inc. Coming with exceptional talent to work well with clients to offer risk management packages.
  • Seeking an Insurance Service Representative position with Long Life Company; bringing administrative and organizational skills to maintain insurance records, database, and bookkeeping system.
  • Self-driven professional currently seeking an Insurance Agent with Dura Insurance Company where 7years of working experience in the insurance industry as well as management and strong communication skills will be utilized for the benefit the company.
  • To obtain an Insurance Agent position with Global Sure Co., to assess personal and business needs and then recommend a solid protection package.
  • Loyal and talented individual interested in an Insurance Agent position with Diamond Protection Corp, bringing along over 8years of experience as an insurance customer representative. Possess excellent logical ability to evaluate client’s present insurance policies and recommend changes if it will be more beneficial for the client.
  • Smart and well organized individual keen on securing an Insurance Agent position in a progressive, customer-oriented environment to benefit the organization with exceptional administrative and multitasking skills to successfully manage diverse insurance issues.
  • Bringing top performance as an Insurance Agent with ABC Global Insurance; coming with strong ability to learn fast, sound knowledge of insurance policies, and a track record for delivering quality service.
  • Creative individual seeking an Insurance Agent role at Everest Assurance Co. Coming with 7+ years of experience in the insurance industry where workable marketing strategies were devised in addition to effectively promoting new products.
  • To secure an Insurance Agent position in a fast-paced and challenging environment. Bringing above-usual passion to nurture warm prospects to a long term customer relationships for the company.
  • Desiring an Insurance Agent position with a Top 5% Insurance Player. Bringing comprehensive knowledge of insurance fundamentals and talent to manage complex problems successfully using exceptional time management and organizational and skills.
  • Seeking a full time Insurance Agent position with Zenith Assurance Co., coming with the talent to comprehensively examine a property to determine if it’s a good or bad insurance risk.
  • Looking to build a long term career in the insurance industry beginning as an Insurance Agent in an ambitious organization, bringing solid analytical skills to evaluate and recommend suitable protection packages for different clients, as well as a natural persuasive ability to increase customer base for the company.
  • Result-oriented individual with 5+ years in a marketing department. Looking to earn an Insurance Agent position where prospects can be converted to customers, and customer base grown to admirable numbers within a short time.
  • Committed professional hoping to land a job as an Insurance Agent with Nanoth Insurance Co., bringing 5years of experience in the insurance industry which can be built upon to grow an efficient insurance unit.
  • Smart individual; a fast learner with passion for the industry, seeks an entry level Insurance Agent position with GotBack Assurance Co. Bringing exceptional interpersonal and multitasking abilities as a foundation for meeting company’s goals.
  • Result-oriented individual seeking an Insurance agent position with Sinai Group where excellent social skills and ability to distinguish several policies and bringing this information to clients, so they are well-informed in choosing their insurance policy will be utilized.
  • Well organized individual desiring a professional Insurance Agent position with EverGreen Assurance that can benefit immensely from excellent management and client-focused skills.
  • To earn an Insurance Agent position with Sun Insurance Company. Bringing 5 years experience in the industry and a track record for winning new clients and clientele.

To be able to gain the insurance job that you desire, you need to be able to communicate in your resume objective that you possess what the recruiter requires for anyone to access and succeed on the job.

This post provides valuable ideas and insurance resume objective samples you can learn with and apply in making a great objective statement for your resume.

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9 Insurance Resume Examples - Here's What Works In 2024

Insurance gives you peace of mind and security against any unforeseen events in life. as a professional in the insurance industry, you need to provide your clients with beneficial insurance against harmful events, while at the same time protecting the insurance company against fraudulent claims and maximizing their bottom line. this guide will break down professional titles within the insurance industry, show you successful resume samples for each title, and give you tips to create your winning resume..

Hiring Manager for Insurance Roles

The insurance industry is a huge multifaceted industry with a multitude of career options. Each title has different responsibilities, required skills, and educational backgrounds. If you are an insurance sales representative, you might not even need a bachelor’s degree to get hired. In contrast, for more senior-level and associate positions, a bachelor’s degree and advanced degree or certification would be expected. 

Some overarching requirements of professionals in the insurance industry include in-depth knowledge of the industry and the services offered, great analytical skills, and great financial and accounting skills. For a front-facing position, negotiation, marketing, and communication skills are key. 

Here are some insurance industry career options with details of what recruiters are looking for when looking at your resume.

Insurance Resume Templates

Jump to a template:

  • Insurance Agent
  • Insurance Sales Agent
  • Life Insurance Agent
  • Insurance Investigator
  • Insurance Case Manager
  • Insurance Underwriter
  • Health Insurance Agent
  • Insurance Claims Manager

Jump to a resource:

  • Keywords for Insurance Resumes

Insurance Resume Tips

  • Action Verbs to Use
  • Related Other Resumes

Get advice on each section of your resume:

Template 1 of 9: Insurance Agent Resume Example

In the simplest terms, an insurance agent sells insurance policies. Because of the nature of your job, your sales, negotiation, and communication skills must be incredibly strong. You will also have to have an in-depth understanding of the insurance industry and, more specifically, of the different insurance policies you are offering to clients. You can work for an insurance company or act as an independent broker. Educationally, a bachelor's degree in finance or an insurance-related field would be highly beneficial but is not an absolute requirement. Depending on where you would like to work, however, you may need to be certified or licensed by the relevant governing body. If such certification is needed, ensure you list your relevant certifications in your resume.

Insurance agent resume sample that highlights the applicant's sales success and educational background.

We're just getting the template ready for you, just a second left.

Tips to help you write your Insurance Agent resume in 2024

   quantify your sales success as an insurance agent..

What is your success rate in closing deals? On average, how many new clients did you bring your previous employers monthly? Whatever impressive figures you may have about your success as an insurance agent should be highlighted on your resume.

Quantify your sales success as an insurance agent. - Insurance Agent Resume

   Include any experience of accolades in negotiating or communication.

If you are beginning your career in insurance as an insurance agent, you may not have a lot of directly relevant experience to add to your resume. In this situation, you can list any communication experience you have. So if you were on the debate team, or if you have a small business where you handle your sales, include that experience.

Include any experience of accolades in negotiating or communication. - Insurance Agent Resume

Skills you can include on your Insurance Agent resume

Template 2 of 9: insurance sales agent resume example.

An insurance sales agent’s job is to contact potential insurance customers and convince them to buy an insurance policy that suits their needs and budget. You may be meeting clients physically to discuss options, or virtually. This position includes a level of research as you source potential clients as well as admin tasks as you onboard new clients and get them registered with their policies. To do this job you should be outgoing and have strong intrapersonal and negotiation skills. In addition, you need to be persistent and resilient in the face of rejection. Recruiters will be looking to see your previous experience to get an idea of your level of success, so ensure your experience section highlights any and all success you have had in your career thus far. Here is an example of a successful insurance sales agent resume.

Insurance sales agent resume sample that highlights the applicant's soft skills and sales prowess.

Tips to help you write your Insurance Sales Agent resume in 2024

   indicate your specialization within insurance (e.g. life, health, or others)..

There are many types of insurance including life insurance, health insurance, travel insurance, motor insurance, etc. Each type of insurance has its specifications and requires a different approach to sales. If you are particularly skilled in one type of insurance, be sure to highlight that in your introduction section.

Indicate your specialization within insurance (e.g. life, health, or others). - Insurance Sales Agent Resume

   Use your network to meet people in the insurance industry.

The saying 'your network is your net worth' is particularly true in this profession. The more groups of people you have access to, the more potential clients you can reach. If you have access to a particularly relevant group of people, find a way to include that in your resume.

Use your network to meet people in the insurance industry. - Insurance Sales Agent Resume

Skills you can include on your Insurance Sales Agent resume

Template 3 of 9: life insurance agent resume example.

Crafting a resume for a life insurance agent role isn't just about showcasing your sales acumen. The industry has been evolving lately with a stronger focus on customer relationships and digital marketing. So, in addition to sales, it’s vital to highlight your interpersonal skills and tech-savviness. Many firms are also increasingly looking for agents who can educate customers about complex insurance products effectively. Therefore, your ability to distill and communicate complex information clearly should shine through your resume.

Professional resume of a life insurance agent highlighting digital proficiency and education-focused selling skills.

Tips to help you write your Life Insurance Agent resume in 2024

   display proficiency in digital tools.

You should highlight your proficiency in using digital tools like customer relationship management software, email automation, and social media platforms. These skills demonstrate your ability to adapt to the evolving insurance landscape and effectively engage with today's tech-savvy customers.

Display proficiency in digital tools - Life Insurance Agent Resume

   Showcase your education-focused selling approach

Potential employers value agents who can clearly explain complex insurance products to customers. So, emphasize instances where you've educated clients about their policy options and helped them make informed decisions. This approach demonstrates your commitment to customer satisfaction and ethical sales practices.

Showcase your education-focused selling approach - Life Insurance Agent Resume

Skills you can include on your Life Insurance Agent resume

Template 4 of 9: life insurance agent resume example.

As the name suggests, life insurance agents sell life insurance. Like other agents, you can work for one insurance company or act as a broker and sell life insurance from multiple insurance companies. This is a particularly difficult profession with over 90% of agents leaving the profession within one year. Contributing to the difficulty in the profession is the fact that you will most likely not be officially employed but will probably be retained as a contractor. In addition, you will most likely be based on a commission basis which means you will only receive wages for completed deals. Add to that, the fact that life insurance unlike motor insurance, is not compulsory to have, and is not considered important by large sections of the population. On the positive side, this profession has low barriers to entry. You do not necessarily need much more than a high school diploma. What you must excel in is networking, sales, and negotiating. Ensure your resume stresses your success in these areas most of all. Take a look at this strong life insurance agent resume.

Life insurance agent resume sample that highlights low barriers to entry and difficulty in staying in the position.

   Use numbers, like your success rate as an agent.

To survive in this profession you have to make sales. To put yourself above the multitudes of other applicants, highlight your success rate if you have been particularly successful thus far. How much money did you bring in for your previous employer? How many sales on average did you make per month?

Use numbers, like  your success rate as an agent. - Life Insurance Agent Resume

   Show career progression in the insurance industry.

A potential employer would appreciate an applicant who can show that their career has grown in the industry. It shows dedication to the profession and affirms a wealth of knowledge and experience in the industry.

Show career progression in the insurance industry. - Life Insurance Agent Resume

Template 5 of 9: Insurance Investigator Resume Example

Insurance investigators investigate claims that are suspected to be fraudulent. Like others in the insurance field, you can work in-house for one insurance company or as a sub-contractor for multiple insurance companies. Your investigations may range from following paper trails to physically surveilling claimants to prove fraud. While you do not need a bachelor’s degree, a potential employer would appreciate one. In addition, certain states or countries may require licensing or certification before you can begin in the profession so ensure you do your research and list your license on your resume.

Insurance investigator resume sample that highlights licensing requirements and investigative skills.

Tips to help you write your Insurance Investigator resume in 2024

   state your investigative specialty and use keywords related to your niche in your resume..

Are you particularly skilled at surveillance work or at following a financial paper trail? Make sure you list that in the introduction and show figures of your success in your experience section to back that up.

State your investigative specialty and use keywords related to your niche in your resume. - Insurance Investigator Resume

   Include investigative positions outside the insurance industry.

Your ability to investigate is the core skill needed for this position. So if you used to be a private investigator or a claims examiner in any field, ensure that you include that experience in your resume. A lot of the skills from these positions will be transferable to the insurance investigator position.

Include investigative positions outside the insurance industry. - Insurance Investigator Resume

Skills you can include on your Insurance Investigator resume

Template 6 of 9: insurance case manager resume example.

An insurance case manager takes care of the insurance company’s clients. They help clients decide on the most beneficial policies and ensure clients can benefit from their insurance policies. They also oversee any claims and cases. This is not usually an entry-level position as professionals in this position will usually have begun as insurance agents or advisors. Because there will be contact with clients, communication skills are very important as are problem-solving skills. Take a look at this strong insurance case manager resume.

Insurance case manager resume sample that highlights the multifaceted nature of the job.

Tips to help you write your Insurance Case Manager resume in 2024

   include experience where you were in a support or carer position..

This position requires you to root for the company's clients and assist them where necessary. Because of this, any experience in a support position can be mentioned as the soft skills are transferable. This should especially be included if you do not have a lot of professional experience in the insurance industry.

Include experience where you were in a support or carer position. - Insurance Case Manager Resume

   Include your administrative skills.

It would be easy to craft your resume around your communication and negotiation skills. But a significant part of your job will include administrative work. This will include writing reports, processing claims and policy registrations, etc. Ensure that you include experience doing these tasks as well. To bolster your resume further, quantify the administrative workload that you can and have handled.

Include your administrative skills. - Insurance Case Manager Resume

Skills you can include on your Insurance Case Manager resume

Template 7 of 9: insurance underwriter resume example.

An insurance underwriter analyzes the risk associated with insuring a potential client or their assets and then calculates an acceptable price determined by that risk. You will usually be the middle man between insurance agents eager to make sales and insurance companies who want to minimize risk at all costs. Unlike other professions in the insurance industry, you will probably work as an employee of an insurance company as opposed to working as a contractor on a commission basis. While there is software that you can use to establish risk, you will still need a very analytical mind to accomplish your tasks. You will also be expected to have a bachelor's degree - preferably in an analytical field. Your resume should highlight your experience with industry-standard technologies and software as well as your experience and educational background.

Insurance underwriter resume sample that highlight the applicant's strenghts at determining risk and underwriting policies.

Tips to help you write your Insurance Underwriter resume in 2024

   include recognition of your underwriting success..

It is sometimes hard to judge the quality of an applicant’s underwriting experience without seeing them in action on a case. To improve an employer’s confidence in your skills and success, include any recognition for you have gotten in your previous positions. So if you had high ratings, or won awards for your work, make sure you highlight that in your resume.

Include recognition of your underwriting success. - Insurance Underwriter Resume

   Keep an updated technical skills section.

This is a very technical job and technology is constantly evolving. Make sure you are using the latest risk calculating software at all times and ensure your list of technologies in your skill section is constantly up to date.

Keep an updated technical skills section. - Insurance Underwriter Resume

Skills you can include on your Insurance Underwriter resume

Template 8 of 9: health insurance agent resume example.

Health insurance agents sell health insurance. These agents, unlike health insurance brokers, will work for one insurance company as opposed to many and will work on a commission basis, so must be excellent salespeople to be able to make a living. Your tasks will include finding leads, approaching them, finding them the best cover possible, and convincing them to buy a cover. To thrive you will need soft skills like communication skills and perseverance. In most states and countries, you will need to be licensed to do their job so ensure you have researched to find out what licenses you require in your place of work.

Health insurance agent resume sample that highlights industry expectations and quantifies the applicant's success.

Tips to help you write your Health Insurance Agent resume in 2024

   be experienced using crms..

You will almost definitely be using some kind of a CRM to keep track of your leads and the status of your engagement with each lead. So become experienced with all the main CRM software and list all the CRMs you are comfortable with in the tools section of your resume.

Be experienced using CRMs. - Health Insurance Agent Resume

   Remember that you are obligated to get the best cover for your potential clients.

As a health insurance agent, you are obligated to offer and suggest the best cover possible for clients. So even as you try to get sales for your insurance company, remember that obligation to prevent getting into trouble and jeopardizing your job and career.

Skills you can include on your Health Insurance Agent resume

Template 9 of 9: insurance claims manager resume example.

Insurance claims managers will handle insurance claims as they are processed. Your tasks may include giving clients advice, investigating their claims, and ensuring their claims are processed to completion efficiently and fairly. You will have the added responsibility of managing a team in the claims department. You will be in charge of maximizing productivity and efficiency in processing claims. You will need to prove your ability to manage a team as well as your experience doing all tasks in the claims process. Most people in this position begin in an entry-level position (intern, broker, agent, etc.) and grow into this position. Once in this position, you may undergo further training to allow you to specialize within the insurance industry.

An insurance claims manager resume sample that highlgihts the applicant's managerial success as well as their specialization in the industry

Tips to help you write your Insurance Claims Manager resume in 2024

   highlight the success of your team under your leadership..

Show your competency as a manager of a team by listing your team’s successes. Quantify their increased efficiency and productivity. If your team has won any internal or external awards for their work, include that as well.

Highlight the success of your team under your leadership. - Insurance Claims Manager Resume

   List your specializations in the insurance industry.

Are you particularly experienced in health insurance or life insurance? Ensure that you list the areas of insurance that you are particularly experienced with, in the introduction section.

List your specializations in the insurance industry. - Insurance Claims Manager Resume

Skills you can include on your Insurance Claims Manager resume

As a hiring manager who has recruited for insurance roles at companies like Geico, State Farm, and Allstate, I've seen firsthand what makes a resume stand out. The following tips will help you craft a strong resume that showcases your skills and experience in the insurance industry.

   Highlight your insurance-specific skills

Employers want to see that you have the specific skills needed for the insurance role you're applying for. Make sure to highlight your relevant skills, such as:

  • Knowledge of insurance products like auto, home, life, and health insurance
  • Experience with underwriting, claims processing, or risk assessment
  • Familiarity with insurance software like Applied Systems or Xactimate

For example, instead of simply listing 'insurance knowledge' as a skill, you could say:

  • Extensive knowledge of auto, home, and life insurance products gained through 5+ years of experience in the industry

   Quantify your accomplishments

Using numbers and metrics to quantify your achievements can make your resume more impactful. For instance:

  • Processed insurance claims

This doesn't give the employer a clear idea of your capabilities. Instead, try:

  • Processed an average of 50 insurance claims per week with a 98% accuracy rate
  • Sold $500,000 worth of new insurance policies in 2022, exceeding quota by 20%

Quantifying your accomplishments gives employers a tangible sense of your skills and experience.

   Tailor your resume to the specific role

Insurance is a broad field with many different types of roles, such as underwriter, claims adjuster, sales agent, and actuary. Make sure to tailor your resume to the specific role you're applying for.

For example, if you're applying for an underwriter position, emphasize your experience with risk assessment and policy analysis. If you're applying for a sales role, highlight your track record of meeting sales quotas and building client relationships.

Tailoring your resume shows employers that you understand the specific requirements of the role and have the relevant skills and experience.

   Include relevant certifications and licenses

Many insurance roles require specific certifications or licenses. Make sure to include any relevant certifications you have, such as:

  • Chartered Property Casualty Underwriter (CPCU)
  • Associate in Risk Management (ARM)
  • Certified Insurance Counselor (CIC)
  • Life Underwriter Training Council Fellow (LUTCF)

If you have a state-specific insurance license, make sure to include that as well. For example:

  • Licensed Life and Health Insurance Agent in California

   Demonstrate your customer service skills

Many insurance roles involve working directly with customers, so it's important to highlight your customer service skills on your resume. For example:

  • Provided exceptional customer service to policyholders, answering questions and resolving issues in a timely manner
  • Maintained a customer satisfaction rating of 95% or higher

If you have experience handling customer complaints or working in a call center environment, make sure to include that as well. Employers value candidates who can communicate effectively with customers and handle difficult situations with professionalism.

   Show your industry involvement

Employers like to see candidates who are actively involved in the insurance industry. If you're a member of any industry associations or have attended industry conferences or events, make sure to include that on your resume.

For example:

  • Member of the National Association of Insurance and Financial Advisors (NAIFA)
  • Attended the Risk and Insurance Management Society (RIMS) Annual Conference in 2022

Showing your industry involvement demonstrates your passion for the field and your commitment to staying up-to-date with industry trends and best practices.

Writing Your Insurance Resume: Section By Section

  header, 1. put your name front and center.

Your name should be the most prominent element in your header, positioned at the very top of your resume. Use a larger font size than the rest of your resume text to make it stand out.

Avoid nicknames or shortened versions of your name. Use your full name as it appears on your official documents, such as your driver's license or passport.

Johnny Smith, CPCU
John William Smith

2. Include your professional title

Below your name, add your professional title or the job title you're targeting. This helps recruiters quickly identify your area of expertise and career level.

Examples of effective professional titles for insurance resumes:

  • Senior Claims Adjuster
  • Life Insurance Sales Agent
  • Risk Management Specialist

Avoid using generic titles or buzzwords that don't clearly convey your role or level.

  • Insurance Guru
  • Jack of All Trades
  • Customer Service Ninja

3. Add key contact details

Include essential contact information so hiring managers can easily reach you:

  • Phone number
  • Professional email address
  • LinkedIn profile URL
  • City and state of residence

Avoid outdated contact details like fax numbers or full mailing addresses. Keep it simple and modern.

123 Main St, Apt 4B, Anytown, ST 12345 | 123-456-7890 | [email protected]
Anytown, ST | 123-456-7890 | [email protected] | linkedin.com/in/johnsmith

  Summary

A resume summary for an insurance position is optional, but it can be a helpful way to provide context and highlight your most relevant qualifications. While an objective statement is outdated and should be avoided, a well-crafted summary can help you stand out to hiring managers and applicant tracking systems (ATS).

When writing your insurance resume summary, focus on showcasing your unique value proposition and the specific skills and experience that make you an ideal candidate for the role. Avoid repeating information that is already covered in other sections of your resume, and keep your summary concise and targeted.

How to write a resume summary if you are applying for an Insurance resume

To learn how to write an effective resume summary for your Insurance resume, or figure out if you need one, please read Insurance Resume Summary Examples , or Insurance Resume Objective Examples .

1. Highlight your insurance expertise and specializations

When crafting your insurance resume summary, it's essential to showcase your specific areas of expertise and the types of insurance you specialize in. This helps employers quickly understand your background and determine if you're a good fit for their open positions.

For example, instead of a generic summary like this:

Experienced insurance professional seeking a challenging role in the industry. Strong communication and problem-solving skills.

Try highlighting your specific areas of expertise:

Licensed property and casualty insurance specialist with 5+ years of experience in personal lines coverage. Skilled in risk assessment, policy interpretation, and customer service.

2. Quantify your achievements and impact

To make your insurance resume summary more impactful, include quantifiable achievements that demonstrate the value you've brought to previous employers. This helps hiring managers understand the scope of your responsibilities and the results you're capable of delivering.

  • Experienced insurance claims adjuster with strong investigation and negotiation skills.
  • Skilled underwriter with a keen eye for detail and risk assessment.

Instead, try incorporating specific numbers and metrics:

  • Claims adjuster with a 98% customer satisfaction rate, handling an average of 50 complex claims per month.
  • Underwriter who implemented a new risk assessment model, resulting in a 15% reduction in loss ratios for the commercial auto line of business.

3. Tailor your summary to the specific role

One of the most effective ways to grab the attention of hiring managers is to tailor your resume summary to the specific insurance role you're applying for. Review the job description carefully and identify the key skills, experience, and qualifications the employer is seeking.

For example, if you're applying for a health insurance sales position, your summary might look like this:

Dynamic health insurance sales professional with 7+ years of experience driving revenue growth and building strong client relationships. Proven track record of exceeding sales quotas by an average of 20% annually and maintaining a client retention rate of 95%.

In contrast, if you're seeking a role as a life insurance underwriter, your summary should focus on your risk assessment and analytical skills:

Detail-oriented life insurance underwriter with 4+ years of experience evaluating complex risk profiles. Skilled in analyzing medical records, financial data, and actuarial tables to make sound underwriting decisions. Collaborated with cross-functional teams to develop and implement new underwriting guidelines, resulting in a 10% improvement in risk selection.

  Experience

The work experience section is the heart of your resume. It's where you prove to employers that you have the skills and experience to excel in the role. Use the tips below to write a strong work experience section that will make you stand out from other candidates.

1. Highlight insurance-specific skills

When describing your work experience, focus on skills that are relevant to the insurance industry. This could include:

  • Processing claims and managing customer inquiries
  • Assessing risk and underwriting policies
  • Collaborating with agents, brokers, and other insurance professionals
  • Staying up-to-date with industry regulations and compliance requirements

For example, instead of a generic bullet point like "Processed customer requests", write something more specific like:

  • Processed 50+ insurance claims per week, collaborating with adjusters and investigators to verify documentation and determine payouts

2. Quantify your impact with metrics

Numbers jump off the page and really showcase the impact you've made. Whenever possible, include metrics to quantify your achievements. Ask yourself:

  • How many claims did you process per day/week/month?
  • By what percentage did you increase customer retention or policy renewals?
  • How much revenue did you generate through upselling or cross-selling?
  • By what percentage did you reduce processing times or error rates?
Grew book of business by 25% year-over-year by nurturing relationships with 50+ independent brokers and agents

If you don't have access to hard numbers, estimates are fine too. The key is to provide concrete examples of how you added value.

3. Showcase your career progression

Hiring managers love to see candidates who have progressively taken on more responsibility. If you've been promoted or expanded your role, make sure that's clearly reflected in your work experience section.

One way to do this is by grouping multiple positions within the same company under one entry. For example:

ACME Insurance Senior Claims Adjuster (2019-Present) Claims Adjuster (2016-2019)

Avoid simply listing your responsibilities for each role. Instead, focus on new challenges you took on with each step up and the results you achieved.

4. Demonstrate industry knowledge

Show that you're well-versed in the latest trends and challenges facing the insurance industry. You can do this by:

  • Highlighting experience with industry-specific software like Guidewire or Duck Creek
  • Mentioning relevant certifications like CPCU or ARM
  • Describing how you've adapted to regulatory changes like GDPR or CCPA
  • Sharing examples of how you've innovated to meet evolving customer expectations

For instance:

  • Implemented new claims management system based on Guidewire InsuranceSuite, reducing processing times by 30%
  • Earned Chartered Property Casualty Underwriter (CPCU) designation, deepening knowledge of risk assessment and underwriting principles

Action Verbs For Insurance Resumes

Strong action verbs help recruiters understand your role in specific tasks. Insurance professionals’ resumes should use action verbs that are relevant to the sale of policies and the processing of claims. Action verbs like "Authorized", "Contacted" or “Negotiated" are examples of strong action verbs for this profession.

  • Investigated
  • Interviewed

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Insurance Resumes

Skills for insurance resumes.

When you speak of skills for someone in insurance, you will want to list skills associated with selling insurance, and processing and investigating claims.

Here is a list of skills you would expect to see in an insurance professional’s resume. Add those that you are experienced with to your resume to impress recruiters. 

  • General Insurance
  • Insurance Brokerage
  • Life Insurance
  • Customer Service
  • Health Insurance
  • Stockbroking
  • Casualty Insurance
  • Property & Casualty Insurance
  • Business Strategy
  • Commercial Insurance
  • Strategic Planning
  • Business Planning
  • Risk Management
  • Microsoft Access
  • Term Life Insurance
  • Umbrella Insurance
  • Homeowners Insurance
  • Disability Insurance
  • Whole Life Insurance
  • Underwriting
  • Fixed Annuities
  • Insurance Sales
  • Retirement Planning
  • Auto Insurance

Skills Word Cloud For Insurance Resumes

This word cloud highlights the important keywords that appear on Insurance job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

Top Insurance Skills and Keywords to Include On Your Resume

How to use these skills?

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  • Insurance Agent Resume Example
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Top 18 Insurance Agent Resume Objective Examples

Photo of Brenna Goyette

Updated July 13, 2023 13 min read

A resume objective is a concise summary of your skills, experience, and qualifications that will be used to convince potential employers of your ability to fulfill the role of an insurance agent. When writing a resume objective for this position, it is important to emphasize your ability to provide quality customer service, understand complex insurance policies, and develop strong relationships with clients. Additionally, highlight any experiences you have working in the insurance industry and any certifications or licenses that are relevant to the job. Examples of effective resume objectives for an insurance agent position include: "Seeking a position as an Insurance Agent at ABC Company utilizing excellent customer service skills and knowledge of industry regulations," or "Experienced Insurance Agent looking for an opportunity to use my expertise in policy analysis and client relations at XYZ Company."

Insurance Agent Resume Example

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Top 18 Insurance Agent Resume Objective Samples

  • To secure a position as an Insurance Agent with ABC Company that allows me to utilize my knowledge of the insurance industry and customer service skills.
  • To obtain a challenging position in the insurance industry that allows me to use my experience, knowledge, and creativity to help customers make informed decisions.
  • Seeking an Insurance Agent role at XYZ Company where I can apply my expertise in customer service and sales to increase revenue.
  • Looking for an opportunity to work as an Insurance Agent at ABC Company where I can contribute my strong communication skills and organizational abilities.
  • To bring my extensive experience in the insurance industry and passion for helping people to a new role as an Insurance Agent at XYZ Company.
  • Applying for the position of Insurance Agent at ABC Company with the goal of providing exceptional customer service while meeting sales targets.
  • To leverage my background in insurance sales and customer service into a successful career as an Insurance Agent with XYZ Company.
  • Seeking a position as an Insurance Agent with ABC Company that will allow me to use my problem-solving skills and attention to detail to provide excellent customer care.
  • Aiming for a role as an Insurance Agent at XYZ Company where I can build relationships with clients while utilizing my knowledge of policy coverage options.
  • To utilize my expertise in sales, communication, and customer service as an Insurance Agent at ABC Company.
  • Looking for a job as an Insurance Agent at XYZ Company where I can apply my understanding of risk management principles and policies.
  • Aiming to join ABC Company’s team of experienced professionals as an Insurance Agent by leveraging my ability to explain complex concepts clearly and concisely.
  • Applying for the role of Insurance Agent at XYZ Company with the intention of using my interpersonal skills and knowledge of insurance products to meet client needs.
  • Seeking employment as an Insurance Agent with ABC company that will allow me to combine my expertise in finance and marketing strategies while providing excellent service.
  • Hoping to join XYZ company’s team of highly skilled professionals by filling the position of Insurance agent using strong communication, analytical, and problem-solving skills.
  • To acquire a job as an insurance agent at ABC company where I can employ my professional experience in dealing with customers efficiently while ensuring maximum satisfaction levels are met consistently.
  • Seeking a challenging yet rewarding role within the field of insurance through which I may be able to utilize both my technical knowledge & interpersonal skills effectively towards achieving success & growth goals set by XYZ company .
  • Applying for the role of insurance agent within ABC company where I may be able to bring forth both prior experiences & creative ideas towards developing new business opportunities & delivering superior quality services .

How to Write an Insurance Agent Resume Objective

An insurance agent resume objective is an important part of any job application. It provides potential employers with a brief overview of your qualifications, experience and skills related to the role you are applying for. A well-crafted resume objective should be concise and to the point, highlighting the most important aspects of your candidacy.

The first step in writing a successful insurance agent resume objective is to identify your career goals and objectives. Are you looking for a position that allows you to provide excellent customer service? Do you have a passion for helping people understand their insurance needs? Whatever your goals may be, it’s important to make them clear in your objective statement. This will help potential employers better understand why you are the ideal candidate for the role.

Next, highlight key skills that make you qualified for the job. Insurance agents need strong communication and negotiation skills as well as knowledge of relevant laws and regulations. Include any relevant certifications or degrees that demonstrate your expertise in this field. Additionally, emphasize any experience working with customers or sales experience that could benefit an employer.

Finally, include information about what makes you stand out from other candidates. Maybe you have years of experience in the industry or have achieved top sales performance in previous roles. Whatever sets you apart from other applicants should be included in your resume objective so that employers can see why they should hire you over someone else.

With these tips in mind, crafting a strong resume objective should be relatively straightforward. By making sure it reflects your career goals and highlights relevant skills and experiences, an effective insurance agent resume objective can help get your foot in the door with potential employers while also giving them an idea of what kind of value you can bring to their organization.

Related : What does an Insurance Agent do?

Key Skills to Highlight in Your Insurance Agent Resume Objective

In crafting your insurance agent resume, it's crucial to emphasize certain skills in your objective statement that will catch the attention of potential employers. This section, titled 'Key Skills to Highlight in Your Insurance Agent Resume Objective', will provide a comprehensive guide on the essential abilities and competencies you should prominently feature. These skills not only demonstrate your proficiency in the field but also showcase your suitability for the role, thereby increasing your chances of standing out from other candidates.

1. Underwriting

Underwriting is a crucial skill for an insurance agent as it involves assessing risk and determining the cost of insurance policies. This skill is needed in a resume objective to show potential employers that the candidate has the ability to effectively evaluate and manage risk, which is essential in making sound decisions on policy approvals and pricing. It also demonstrates the candidate's analytical abilities and attention to detail, qualities that are highly valued in the insurance industry.

2. Risk assessment

An insurance agent needs the skill of risk assessment as they are responsible for evaluating the potential risks involved in insuring a client's property, health, or life. This skill is crucial in determining the appropriate insurance policies and coverage amounts to recommend to clients. It also helps in pricing premiums accurately and ensuring that the insurance company remains profitable while still providing adequate protection for clients. Including risk assessment in a resume objective shows potential employers that the candidate has the ability to make informed decisions and manage risk effectively, which are key aspects of success in the insurance industry.

3. Policy analysis

An insurance agent needs the skill of policy analysis to effectively understand, interpret, and explain complex insurance policies to clients. This skill is crucial in helping clients choose the right coverage for their needs and budget. It also aids in identifying any gaps or overlaps in coverage. Including this skill in a resume objective demonstrates an applicant's ability to provide excellent customer service and make informed decisions, which are key qualities employers look for in an insurance agent.

4. Claims management

An insurance agent needs to have claims management skills because they are responsible for guiding policyholders through the process of making a claim on their insurance. This includes understanding the terms and conditions of policies, evaluating the validity of claims, negotiating settlements, and ensuring timely and accurate payment. Including this skill in a resume objective demonstrates an ability to handle complex procedures and provide excellent customer service, which are crucial aspects of the role.

5. Customer service

An insurance agent often interacts directly with clients, answering queries, solving issues and providing information about different insurance policies. Excellent customer service skills are crucial to ensure client satisfaction, retention and to attract new customers. In a resume objective, highlighting this skill can show potential employers that the candidate is capable of delivering high-quality service, maintaining strong client relationships and contributing positively to the company's reputation.

6. Salesmanship

An insurance agent's primary role is to sell insurance policies to potential clients. Therefore, having strong salesmanship skills is crucial. This skill demonstrates the agent's ability to effectively communicate the benefits and features of various insurance policies, negotiate deals, and persuade customers to make purchases. It also shows their capability to meet sales targets and generate revenue for the company. Including this skill in a resume objective can highlight the candidate's proficiency in driving sales growth and their potential contribution to the company's success.

7. Negotiation

An insurance agent often deals with various clients, each with different needs and demands. Negotiation skills are essential to reach agreements that satisfy both the client and the insurance company. This skill also helps in resolving conflicts, closing deals, and maintaining strong relationships with clients. Including this skill in a resume objective demonstrates the ability to effectively manage client relationships and contribute positively to the company's customer service goals.

8. Time management

An insurance agent often has to juggle multiple tasks and clients at once. Time management skills are crucial to ensure that all work is completed in a timely manner, deadlines are met, and clients are served efficiently. This skill also reflects an agent's ability to prioritize tasks, handle pressure, and manage their workload effectively - all of which contribute to their overall productivity and success in the role. Including this skill in a resume objective can demonstrate an applicant's potential for managing responsibilities effectively.

9. Networking

In the insurance industry, building and maintaining a strong network of clients and potential clients is crucial for success. Networking skills indicate an ability to establish relationships, communicate effectively, and gain trust - all of which are key to selling insurance policies and growing a customer base. A resume objective that highlights networking skills can show potential employers that the candidate is capable of bringing in new business and fostering client loyalty.

10. CRM software

An Insurance Agent needs to have proficiency in CRM (Customer Relationship Management) software as it is crucial for managing interactions with current and potential clients. This skill is necessary for a resume objective because it shows the ability to organize, track, and manage client information effectively. It also indicates that the agent can use technology to improve customer service and increase sales, which are key objectives in the insurance industry.

Top 10 Insurance Agent Skills to Add to Your Resume Objective

In conclusion, the objective section of your insurance agent resume is a vital component that can significantly influence an employer's first impression of you. It's crucial to highlight key skills that align with the job requirements and demonstrate your ability to excel in the role. Remember, this section should not merely list your skills but also illustrate how they make you a valuable asset for the potential employer. Tailoring these skills to match each specific job application can greatly enhance your chances of landing an interview and ultimately securing the position.

Related : Insurance Agent Skills: Definition and Examples

Common Mistakes When Writing an Insurance Agent Resume Objective

When it comes to writing an insurance agent resume objective, there are many common mistakes that applicants make. It is important to understand the purpose of a resume objective and avoid making these mistakes in order to create an effective and professional document.

The first mistake is not including an objective statement at all. An insurance agent’s resume should include an objective statement that clearly outlines the applicant’s career goals and aspirations. Without this statement, employers may have difficulty determining the applicant’s qualifications and experience for the job.

Another common mistake is writing a vague or overly broad objective statement. The goal of a resume objective is to showcase the specific skills and qualities that make the applicant well-suited for a particular position. Generic statements such as “seeking a challenging role in insurance” provide little insight into why the applicant would be an ideal fit for the job.

In addition, many applicants write overly lengthy objectives that take up too much space on their resumes. While it can be tempting to include as much detail as possible, it is important to keep an objective concise yet impactful by focusing on key points that demonstrate your strengths and qualifications.

Finally, some applicants make the mistake of using generic language instead of industry-specific terms when writing their objectives. Insurance agents should use terminology that is commonly associated with their field in order to convey their knowledge and expertise more effectively.

By avoiding these common mistakes, insurance agents can create resumes with strong objectives that will help them stand out from other candidates and capture potential employers’ attention quickly and efficiently.

Related : Insurance Agent Resume Examples

Insurance Agent Resume Objective Example

A right resume objective for an insurance agent should focus on the skills and experience needed to effectively build relationships with clients, while a wrong resume objective may focus on the wrong skills or lack of experience.

Editorial staff

Photo of Brenna Goyette, Editor

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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StandOut CV

Insurance Manager CV example

Andrew Fennell photo

So you want a Insurance Manager job, but you’re struggling to write a CV?

Use our Insurance Manager CV example and writing guide to learn exactly how you can create an effective CV and attract plenty of recruiters and employers.

Guide contents

Insurance Manager CV example

  • Structuring and formatting your CV
  • Writing your CV profile
  • Detailing work experience
  • Your education
  • Skills required for your Insurance Manager CV

CV templates 

Insurance Manager CV-1

This example CV demonstrates how to effectively structure and format your own Insurance Manager CV, so that it can be easily digested by busy employers, and quickly prove why you are the best candidate for the jobs you are applying to.

It also gives you a good idea of the type of skills, experience and qualifications that you need to be including and highlighting.

Insurance Manager CV structure and format

The format and structure of your CV is important because it will determine how easy it is for recruiters and employers to read your CV.

If they can find the information they need quickly, they’ll be happy; but if they struggle, your application could be overlooked.

A simple and logical structure will always create a better reading experience than a complex structure, and with a few simple formatting tricks, you’ll be good to go.

CV structure

Formatting Tips

  • Length: Two sides of A4 makes for the perfect CV length , though one page is okay for less experienced applicants. This forces you to make sure that every single sentence adds value to your CV and ensures you avoid waffle.
  • Readability : To help busy recruiters scan through your CV, make sure your section headings stand out – bold or coloured text works well. Additionally, try to use bullet points wherever you can, as they’re far easier to skim through than huge paragraphs. Lastly, don’t be afraid of white space on your CV – a little breathing space is great for readability.
  • Design: The saying ‘less is more’ couldn’t be more applicable to CVs. Readability is key, so avoid overly complicated designs and graphics. A subtle colour palette and easy-to-read font is all you need!
  • Avoid photos: Recruiters can’t factor in appearance, gender or race into the recruitment process, so a profile photo is totally unnecessary. Additionally, company logos or images won’t add any value to your application, so you’re better off saving the space to showcase your experience instead.

CV builder

Structuring your CV

Divide your CV into the following major sections when writing it:

  • Name and contact details  – Head your CV with your name and contact details, to let the reader know who you are and how to contact you.
  • CV profile – A brief paragraph which summarises your skills and experience and highlights why you’re a good match for the role.
  • Core skills list – A snappy, bullet-pointed list of your most relevant skills.
  • Work experience – A structured list of your work experience in reverse chronological order.
  • Education – A summary of any relevant qualifications or professional training you’ve completed.
  • Hobbies and interests – An optional section, which should only be used if your hobbies are relevant to the jobs you’re applying to.

Now I’ll guide you through exactly what you should include in each CV section.

CV Contact Details

Contact details

Start off your CV with a basic list of your contact details. Here’s what you should include:

  • Mobile number
  • Email address – It’s often helpful to make a new email address, specifically for your job applications.
  • Location – Share your town or city; there’s no need for a full address.
  • LinkedIn profile or portfolio URL – Make sure the information on them is coherent with your CV, and that they’re up-to-date

Quick tip: Delete excessive details, such as your date of birth or marital status. Recruiters don’t need to know this much about you, so it’s best to save the space for your other CV sections.

Insurance Manager CV Profile

Your CV profile (or personal statement , if you’re an entry-level applicant) provides a brief overview of your skills, abilities and suitability for a position.

It’s ideal for busy recruiters and hiring managers, who don’t want to waste time reading unsuitable applications.

Think of it as your personal sales pitch. You’ve got just a few lines to sell yourself and prove you’re a great match for the job – make it count!

CV profile

Tips for creating an impactful CV profile:

  • Keep it brief: Recruiters have piles of CVs to read through and limited time to dedicate to each, so it pays to showcase your abilities in as few words as possible. 3-4 lines is ideal.
  • Tailor it: No matter how much time you put into your CV profile, it won’t impress if it’s irrelevant to the role you’re applying for. Before you start writing, make a list of the skills, knowledge and experience your target employer is looking for. Then, make sure to mention them in your CV profile and throughout the rest of your application.
  • Don’t add an objective: If you want to discuss your career objectives, save them for your cover letter , rather than wasting valuable CV profile space.
  • Avoid cliches: If your CV is riddled with clichès like “Dynamic thought-leader”, hit that delete button. Phrases like these are like a broken record to recruiters, who read them countless times per day. Hard facts, skills, knowledge and results are sure to yield far better results.

What to include in your Insurance Manager CV profile?

  • Summary of experience: Start with a brief summary of your relevant experience so far. How many years experience do you have? What type of companies have you worked for? What industries/sectors have you worked in? What are your specialisms?
  • Relevant skills: Employers need to know what skills you can bring to their organisation, and ideally they want to see skills that match their job vacancy. So, research your target roles thoroughly and add the most important Insurance Manager skills to your profile.
  • Essential qualifications: If you have any qualifications which are highly relevant to Insurance Manager jobs, then highlight them in your profile so that employers do not miss them.

Quick tip: Your CV is your first impression on recruiters, so it’s vital to avoid spelling and grammar mistakes if you want to appear professional. Use our quick-and-easy CV Builder to add pre-written content that has been crafted by recruitment experts.

Core skills section

Next, you should create a bullet pointed list of your core skills , formatted into 2-3 columns.

Here, you should focus on including the most important skills or knowledge listed in the job advertisement.

This will instantly prove that you’re an ideal candidate, even if a recruiter only has time to briefly scan your CV.

Core skills CV

Work experience/Career history

By this point, employers will be keen to know more detail about you career history.

Starting with your most recent role and working backwards, create a snappy list of any relevant roles you’ve held.

This could be freelance, voluntary, part-time or temporary jobs too. Anything that’s relevant to your target role is well-worth listing!

Work experience

Structuring your roles

Your work experience section will be long, so it’s important to structure it in a way which helps recruiters to quickly and easily find the information they need.

Use the 3-step structure, shown in the below example, below to achieve this.

Role descriptions

Start with a 1-2 sentence summary of your role as a whole, detailing what the goal of your position was, who you reported to or managed, and the type of organisation you worked for.

Key responsibilities

Using easy-to-read bullet points, note down your day-to-day responsibilities in the role.

Make sure to showcase how you used your hard sector skills and knowledge.

Key achievements

Lastly, add impact by highlight 1-3 key achievements  that you made within the role.

Struggling to think of an achievement? If it had a positive impact on your company, it counts.

For example, you might increased company profits, improved processes, or something simpler, such as going above and beyond to solve a customer’s problem.

In your education section, make any degrees, qualifications or training which are relevant to Insurance Manager roles a focal point.

As well as mentioning the name of the organisation, qualification titles and dates of study, you should showcase any particularly relevant modules, assignments or projects.

Interests and hobbies

Although this is an optional section, it can be useful if your hobbies and interests will add further depth to your CV.

Interests which are related to the sector you are applying to, or which show transferable skills like leadership or teamwork, can worth listing.

On the other hand, generic hobbies like “going out with friends” won’t add any value to your application, so are best left off your CV.

Writing your Insurance Manager CV

An interview-winning CV for a Insurance Manager role, needs to be both visually pleasing and packed with targeted content.

Whilst it needs to detail your experience, accomplishments and relevant skills, it also needs to be as clear and easy to read as possible.

Remember to research the role and review the job ad before applying, so you’re able to match yourself up to the requirements.

If you follow these guidelines and keep motivated in your job search, you should land an interview in no time.

Best of luck with your next application!

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Insurance Resume Examples

Are you in the insurance sector and looking for a great resume to showcase your experience and skills? A well-crafted resume can help you stand out from the competition and increase your chances of securing a highly coveted insurance job. That’s why it’s important to put your best foot forward and make sure your resume reads as impressive as possible. To help you get started, we’ve put together a comprehensive guide, with resume examples, to make sure you make the right impression on your potential employer. In this guide you’ll find all the information you need to write a standout resume, including how to write a summary, highlight your skills and experience, format your resume, and more. So let’s get started!

Resume Examples by Job-Title

  • Insurance Agent
  • Insurance Broker
  • Underwriter
  • Claims Adjuster
  • Claims Examiner
  • Claims Investigator
  • Risk Manager
  • Insurance Sales Agent
  • Customer Service Representative
  • Insurance Appraiser
  • Insurance Auto Damage Appraiser
  • Insurance Fraud Investigator
  • Insurance Account Manager
  • Insurance Compliance Officer
  • Insurance Analyst/Underwriting Analyst
  • Insurance Product Manager
  • Reinsurance Underwriter
  • Insurance Medical Examiner
  • Insurance Risk Surveyor
  • Insurance Operations Manager
  • Insurance Marketing Manager
  • Insurance IT Analyst
  • Insurance Actuarial Analyst
  • Insurance Accountant
  • Insurance Auditor
  • Insurance Claims Manager
  • Insurance Underwriting Manager
  • Insurance Sales Manager
  • Insurance Operations Analyst
  • Insurance Compliance Analyst
  • Insurance Data Analyst
  • Insurance Marketing Coordinator
  • Insurance Portfolio Manager
  • Insurance Project Manager
  • Insurance Business Analyst
  • Insurance Credit Analyst
  • Insurance Loss Control Specialist
  • Insurance Benefits Administrator
  • Insurance Policy Administrator
  • Insurance Fraud Prevention Analyst
  • Insurance Legal Counsel
  • Insurance Human Resources Manager
  • Insurance Training and Development Specialist

Insurance Resume Headline Examples

Creating a good headline for an insurance resume is an important step in the job search process. Your headline should accurately reflect your skills and experience, while also highlighting your unique qualifications. It should be short, concise, and easy to read.

Before you start writing your headline, make sure you have a clear idea of what you have to offer potential employers. You should have a good understanding of the job you are applying for and the company’s particular needs and goals. Once you have a good handle on what you can bring to the table, you can start crafting an effective headline.

When writing a headline for your insurance resume, focus on your most relevant experience and qualifications. Use powerful action verbs and strong keywords to show hiring managers just how qualified you are. Include key points such as years of experience, certifications, and special knowledge to give your headline extra impact.

It’s also important to avoid being too generic. Generic headlines can detract from the impact of your resume and make it seem less impressive. Instead, focus on emphasizing the most important parts of your resume, while still keeping the headline clear and concise.

Finally, make sure that your headline accurately reflects the nature of your insurance resume. By taking the time to create a unique, compelling headline, you will be giving yourself the best chance of standing out from the crowd. Here are some examples of insurance resume headlines to get you started:

  • Experienced Insurance Professional with 10 Years of Industry Knowledge
  • Certified Insurance Agent with a Proven Track Record of Success
  • Skilled Underwriter Specializing in Risk Analysis and Management
  • Reliable Financial Advisor with a Focus on Client Satisfaction and Growth
  • Dedicated Insurance Broker with a Commitment to Quality Service
  • Knowledgeable Claims Adjuster with a Focus on Claim Resolution and Client Relations

Insurance Resume Career Objective Examples

When it comes to crafting an effective insurance resume, it is essential to include a career objective statement. This statement can provide hiring managers with an insight into your professional goals, as well as give them an idea of how you will fit into their organization.

A good career objective should be focused and specific. For example, instead of writing a vague statement such as “seeking a career in insurance,” focus on something specific such as “seeking an entry-level position in the insurance industry where I can utilize my knowledge of insurance policies and regulations.” This statement provides potential employers with a clear idea of what you are looking for in a role and how you can become an asset to their organization.

When crafting a career objective statement for an insurance resume, it is important to keep it concise and to the point. Aim for a statement that is no more than two to three sentences long. This will ensure that the statement is easy to read and will not take up too much space on your resume.

In addition, your career objective should also be tailored to the job you are applying for. If you are applying for an entry-level position, emphasize your enthusiasm for the role and your desire to learn and grow with the company. If you are applying for a managerial role, focus on your experience and leadership skills.

By including a carefully crafted career objective statement on your insurance resume, you will be giving potential employers an insight into your professional goals, while also showing that you are a great fit for the role.

Insurance Resume Summary Statement Examples

Having a well-crafted summary statement on your insurance resume is essential when trying to land a job in the insurance industry. A summary statement serves as an introduction to potential employers and can be used to highlight your most notable skills and qualifications. It should be an attention-grabber that tells employers why you are the best person for the job.

When writing a summary statement for your insurance resume, make sure to include information about your experience and qualifications. Include the number of years of experience you have in the industry, as well as any specializations or certifications you have. If you have strong customer service or problem-solving skills, make sure to highlight those as well.

You should also include information about your accomplishments. Make sure to list any awards or recognition you have received in the industry, as well as any successful projects or campaigns you have worked on. This will demonstrate to employers that you are capable of taking on the challenges of the job.

Finally, make sure to include any other qualities that make you a great candidate for the job. Do you have excellent communication skills? Are you able to work well in a team setting? Are you tech-savvy? These are all things you can mention in your summary statement.

By crafting a strong and well-written summary statement, you can set yourself apart from other candidates and ensure that employers take notice of your resume.

How to write Experience Section in Insurance Resume

.The experience section of your insurance resume is the section where you can showcase the relevant jobs and positions you have held in the past. You should include the job title, name of the employer, and the dates that you worked there. You also need to give a brief description of the duties and responsibilities you had in each position, such as providing customer service, assessing risk, and managing policies. Showing that you have the experience needed to succeed in the insurance industry is important, and so you should be sure to highlight any accomplishments you achieved in each position. For example, if you helped lower claims by a certain percentage, be sure to include that information. Finally, when writing your experience section, make sure to use action words to give the employer a better understanding of your background.

Insurance Resume Writing Tips

When it comes to writing an effective insurance resume, there are a few essential tips to keep in mind. Firstly, it is important to tailor your resume to the specific job you are applying for. Different insurance roles require different skill sets, so make sure you highlight the strengths that best match the job description.

Secondly, it is essential to keep your resume brief and to the point. Make sure to include relevant industry experience and highlight your technical skills and qualifications. Focus on specific accomplishments and avoid writing long, detailed paragraphs.

Thirdly, make sure to include any certifications or licenses that you have obtained in the insurance field and list them prominently on your resume. This will demonstrate your commitment to professional development and show employers that you are knowledgeable and up to date on the latest industry trends.

Finally, don’t forget to include references. Make sure to include contact information for former employers, colleagues, and supervisors who can vouch for your work experience and skills. This will be a valuable asset when competing with other applicants.

By following the above tips, you will be able to create an effective and compelling insurance resume that stands out from the competition. Good luck!

Insurance Career Prospects in the Industry

Insurance is a rapidly growing industry, providing employment opportunities to individuals who have the right qualifications and experience. Working within the insurance sector offers a range of career prospects and opportunities for advancement.

The insurance industry is vast, with many different career paths available to individuals with the right skills, qualifications, and experience. Those in the industry can work in a variety of roles, including underwriters, agents, and brokers. Each of these has its own set of responsibilities, and there are also opportunities to work within specific fields, such as health and life insurance.

Underwriters are responsible for assessing the risk of insuring a particular individual or company, and setting the premiums accordingly. Agents and brokers are the go-between for the customer and the insurance company, helping them to understand their coverage and helping them to find the right policy.

Agents and brokers may also help clients to find the best deals on their insurance policies, providing advice and guidance on a range of different policies and types of insurance. They may also be responsible for helping to educate customers on the different types of insurance available and the benefits of each.

In addition to the above roles, there are also opportunities for advancement within the insurance industry. Those with the required experience and qualifications can become managers or senior professionals, taking on larger responsibilities and roles. This can lead to greater job security and higher salaries.

For those looking to enter the insurance industry, there are a range of courses and qualifications available to help them gain the necessary knowledge and experience. These include industry qualifications such as the Chartered Insurance Institute and Chartered Institute of Insurance, as well as specialist qualifications, depending on the area of insurance in which individuals are interested.

In conclusion, a well-crafted resume for an insurance job is essential for standing out in the competitive insurance field. Knowing how to structure an effective resume will help you highlight your skills and experience, as well as ensure your resume stands out from the rest. With these Insurance Resume Examples and Writing Guide, you will have the resources you need to build an effective resume and get the job you want.

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How To Write a Personal Statement for Job Searching

Madeleine Burry writes about careers and job searching for The Balance. She covers topics around career changes, job searching, and returning from maternity leave, and has been writing for The Balance since 2014.

personal statement for insurance job

Different Types of Personal Statements

What you should include, tips for writing a job search personal statement, examples of personal statements.

Kiyoshi Hijiki / Getty Images

What's a personal statement, and why do you need one when you're job searching? A job search personal statement is a place to share why you're interested in a position and why you're a good match.

In your statement, you can get a bit personal—use the space to share details and insights about yourself, and forge a connection with potential employers. Here are some tips on how to write a successful personal statement that will further your job search.

A personal statement may be included in your curriculum vitae  or CV. Much like an in-person elevator speech or the summary section within a resume, a CV personal statement highlights your objectives and abilities. Since a CV may stretch over several pages, this allows you to showcase must-see details from within the document. You'll want to write just a few sentences for a personal statement in a CV.  

Or, you may need to write a personal statement as part of a job application. This helps hiring managers to separate out candidates applying for every job in a category (e.g., putting in applications for any "production manager" position) from more engaged candidates, who are interested in the company.

Write something that matches the application's requested word count; if one isn't provided, aim for 250 to 500 words. Regardless of where it appears, your goal in a personal statement is the same: try to connect your background and goals with the job at hand.

In your personal statement, you want to make a connection between yourself and the position. Think of this as a three-part process:

  • Share Some Details About Yourself: Who are you? You may say things like "Highly seasoned production manager" or "Recent graduate with honors."
  • Highlight Your Most Relevant Experience and Talents and Share What You'd Bring to the Company: Think: "Strong, speedy writer capable of crafting ad copy that engages and enchants." or "In my years as a project manager, I've never let a detail slip; I've won internal awards for the best team player. My projects release on time and match requested specifications."
  • Provide a Bit of Information About Your Career Goals: For instance, "Looking for a staff writer position" or "Eager for placement in a mid-sized firm as an audit supervisor" or "Seeking a position as a production assistant to further develop my skills in television and put my time management abilities to the test."

While it's called a personal statement, avoid over-sharing. Only include information that's relevant to the job at hand. That is if you're applying for a position as an accountant, no need to mention your goal of becoming a staff writer at a magazine.

Remember, the main goal of your personal statement is for it to further your job search.

Your personal statement should always be personalized—it's a mistake to reuse the same personal statement for every job you apply for. You don't need to write the personal statement from scratch each time—just make tweaks so it reflects the needs of the company and the qualities requested in the job description.

Here are more tips for writing a successful job search personal statement:

  • Know Your Audience: Target your personal statement to a specific job position and company. Spend a bit of time researching the company to get a sense of what they're looking for in a candidate. Decode the job description so you understand the company's needs in a candidate. Take notes on where your qualifications are a good match for the position.
  • Make Some Lists: What have you done that employers should know about? Make a list of your accomplishments (and keep in mind that while splashy awards are important, so too is reorganizing a chaotic system that gives everyone hives to make it user-friendly). Brainstorm a list of your talents as well as your soft, communication, and general skills.
  • Go Long on Your First Draft—Then Cut It Down: Hopefully, your time spent thinking about the company's needs and what you have to offer has given you plenty of fodder to get started writing your personal statement. At this point, don't worry about length; write as much you want. Then, go back and edit—aim for a few sentences for a CV and around 250 to 500 words in an application. Cut unnecessary words and clichés that don't add meaning. Instead, use action verbs . While it's fine to write in the first person, avoid overusing the word "I." Try to vary the composition of sentences.
  • Make It Targeted: You have lots of skills and interests and work experience. What you want to emphasize in one position is not necessarily what you want to highlight in another. If you are qualified as both a writer and an editor, choose which talent to call out in your personal statement—and make it the one that's most relevant to the job you want.

Here are some examples of personal statements to use as inspiration:

  • I'm a seasoned accountant with CPA and CMA certification and more than 10 years of experience working in large firms. Oversaw audits and a department of ten. My positive attitude and detail-oriented spirit help ensure that month-end financial wrap-ups go smoothly and without any inaccuracies or fire drills. Looking for a leadership role in my next position.
  • Recent college graduate with freelance writing experience at major print magazines as well as online outlets and the college newspaper. A strong writer who always meets deadlines, and matches the company tone and voice. In search of a staff writer position and eager to learn the magazine trade from the ground up.
  • I'm an award-winning designer in children's clothes looking to make the transition to adult athletic year. At Company X, I developed a new line for toddlers and traveled to Asia to oversee production. I'm a fast learner and am eager for a new challenge in the growing field of athleisure.   

Insurance CV template

Build the perfect insurance CV with our free template

Insurance cv template

Are you a insurance broker underwriter or advisor, looking to build the perfect curriculum vitae? Use our template today for a free insurance CV example.

[Full Name, Title, Qualifications e.g. Cert C11, Dip C11, Cert CILA, Dip PFS, Cert PFS] [Home address] [Contact Number] • [Email Address]

Professional Statement

Use this section of your CV to highlight the five key bullet points that cover who you are and what you do. You should include your current job title, how long you have been in this role and what the role involves. Make sure you detail any industry specific qualifications in one of the bullet points too, and refer to yourself with relevant attributes e.g. high achiever, results driven, confident etc. It’s also a good idea to include a link to your LinkedIn profile. Insurance and Financial Services professionals are target driven and motivated to succeed, so don't forget to highlight and "sell" yourself. Try to avoid statements such as "I work well as part of a team and on my own initiative" or "I can communicate at all levels" - the majority of CVs contain these statements. CVs that show creativity stand out – make yours specific to you.

Industry specific exams/qualifications Degrees A-levels:

[Subject] – [Grade] • [College/School Name] • [Date M/Y– Date M/Y]

[Number] GCSEs, grades [range], including Maths and English

Recent Achievements

This is a great opportunity for you to highlight your biggest and most recent career successes. You should create a top five bullet point list of the things that really make you stand out, some useful examples could be:

Successfully managed various relationships with… Which resulted in the following contracts being awarded…

Migrated IT systems by working closely with operational teams…detail how the project was managed and what was achieved

Details of any cost saving exercises/initiatives and include the amounts saved

Developed a process to ensure FCA regulatory deadlines were consistently met which was…this resulted in…

Recent Employment

This should be brief and, as a general rule of thumb, focus on your last three roles, in chronological order with the most recent at the top. Highlight your key achievements, and aim to use bullet points rather than lengthy descriptions. [Job Title], [Company Name] [Location] [Date M/Y- Date M/Y]

Achievements and responsibilities:

Brief role overview

Work alongside [team] to produce [project]

Implemented [change] which resulted in [benefit]

Received an [award name] for [reason]

Once you have detailed your last three roles you should then list all of your remaining roles and client names but with no detail, it is still good practice to ensure a client knows all of the companies you have worked in in case they wish to you ask you further questions about any of them.

Hobbies and Interests

This section is not essential, but can be a good opportunity to reinforce your application, and show a future employer what motivates you outside of work. Only include if you have achieved something/volunteered etc.

I’ve completed a marathon for [charity]

I negotiated my away across [country] on a budget, working as I went

References are available upon request.

Download our full insurance CV template

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How to Write a CV Personal Statement [+4 Real-life Examples]

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Creating an effective CV takes time and close attention to detail. You've already included your jobs and experience , and now you want to allow the recruiter or hiring manager to understand the strategic value you can add.

This is when you need to utilize a personal statement at the top of your CV.

How to Write a CV Personal Statement [+4 Real-life Examples] 

cv personal statement example

What is a Personal Statement? 

A personal statement is a few brief and direct sentences at the top of your CV. The personal statement is also referred to as a career summary or personal mission statement.

This is used to grab the attention of the recruiter or hiring manager and summarizes essential experiences or training that you can bring to this position.

Why do I Need a Personal Statement?

A recruiter or hiring manager is tasked with sorting through an enormous amount of resumes every single day. A personal statement is a way to separate yourself from the other applicants.

This statement summarizes your experience and highlights your unique talents . The CV personal statement is meant to demonstrate why you are the perfect fit for the job. 

Even med students need a medical school personal statement , as it is what differentiates them from all the other students applying. Plus, it allows them to share their personal stories and objectives.

Where do I Start? 

Always begin by reading the job description carefully and thoroughly.

Your personal statement should be tailored to each job description, so it explicitly states the value you’ll bring to the position you are applying. A generic personal statement cannot do that. 

Once you have a solid handle on the job description, you can begin writing. It’s important to keep your personal statement brief, about 50-200 words will do.

Don’t forget that you have your whole cover letter to show some personality and include engaging content.

The personal statement should be a quick summary that highlights why you are the best person for the job. 

You’ll need to decide whether you are writing your personal statement in first- or third-person. This should follow how you've written the rest of your CV.

For example, if you've already written, “I grew and developed a team of 50 salespeople,” in your CV then you will want to keep your personal statement in first-person to match the prevailing style.

No matter what you choose, make sure that you keep it consistent throughout. Do not switch between first- and third-person as that will get confusing to the hiring manager.

Writing a personal statement for your CV in first-person does not mean you need to start every sentence with “I.”

There are ways to craft your personal statement to sound snappy, concise and personal, and here are a few examples to help inspire your personal statement. 

CV Personal Statement Examples

It doesn’t matter what chose as your desired career or how much experienc e you have, use these examples to drive the creation of your own personal statement.

You can take snippets from each or write something completely different. Always remember that your personal statement is a reflection of yourself and should align with your own personal goals and experience.

If these examples don’t fit your exact career, feel free to take some pointers and write yours from scratch. 

#1: Personal Statement Example for Recent Graduate CV

“As a recent graduate from university, with an honors degree in communications, I held several internships within leading organizations, including Bertelsmann. These internships enabled me to gain experience in the field and learn how to serve up valuable contributions in a fast-paced, professional environment.”

Explanation: This example should be customized to include the university you’ve graduated from and any relevant internships. A compelling personal statement always highlights relevant skills and experiences.

In this case, a recent graduate does not have extensive experience in the workforce, so soft skills like experiencing success in a fast-paced work environment and becoming a trusted team member become even more critical.

#2: Personal Statement Example for Returning to the Workforce CV

“A highly motivated and experienced office administrator, I am currently looking to resume my professional career after an extended hiatus to raise my family. Proficient in all Microsoft Office programs, I can lead meetings and work with clients to keep your office running smoothly and efficiently. After spending several years volunteering as an administrative worker for a local charity, I am committed to resuming my professional career on a full-time basis.”

Explanation: After time off from a career, it can be hard to break back into the market. This personal statement outlines the reason for the break, the relevant qualifications and what the applicant has been doing in between jobs.

Any volunteer experience becomes highly relevant when there is no concrete professional experience to draw upon, to demonstrate the use of those skills. 

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#3: Personal Statement Example for a Career Change CV

“With over 15 years as a sales manager, I have extensive experience building high-functioning sales teams that consistently achieve budget numbers. In fact, my ability to grow talent led to a 20% increase in annual renewals across the board. Now, after 15 years, I am seeking new challenges to flex my marketing muscles in a fast-paced environment.” 

Explanation: When changing careers , it's essential to highlight skills that are transferable between industries.

In this case, leadership and team-building experience can apply to any industry. Homing in on concrete numbers and percentages increases credibility when applying for a position.

The applicant ends with the reason behind the desired career change. This part is not necessary but may be appealing to some hiring managers who are wondering what the impetus for the career change.

#4: Personal Statement Example for a Experienced Professional CV

“As a friendly, professional and highly trained educator, I am passionate about teaching and have an innate ability to understand student’s needs. Creating a safe and productive environment for optimal learning is my top priority. I’ve worked as a teacher for nearly 10 years in a variety of subjects and my experience and skill set make me the perfect fit for your team.”

Explanation: With more experience comes more skills and a better idea of strengths and weaknesses. Showcasing your passion for the industry is a great way to begin a personal statement, as it shows the hiring manager your dedication to the craft. 

A personal statement can be written in many different ways, but it is ultimately up to you to determine what skills you want to highlight for your chosen position.

You can follow these examples or take learnings from each to contribute towards your personal statement. 

If you understand the job you are applying for and know the unique skill set that you bring to the table, you will have a stellar personal statement for your CV that will get you across the table from the hiring manager in no time.  

Suggested Reading:

  • How to Write a CV (Curriculum Vitae) in 2024 [31+ Examples]
  • 43+ Resume Tips and Tricks to Land Your Next Job
  • 150+ Must-Have Skills for Any Resume  [With Tips + Tricks]
  • How to Answer “Tell Me About Yourself”

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Who owns the ship that struck the Francis Scott Key Bridge in Baltimore?

By Megan Cerullo

Edited By Anne Marie Lee

Updated on: March 26, 2024 / 5:05 PM EDT / CBS News

The collapse of  Baltimore's Francis Scott Key Bridge on Tuesday after being struck by a cargo ship has raised questions about who owns and manages the ship, as well as on the potential impact on one the busiest ports in the U.S.

Called the Dali, the 948-foot vessel that hit the bridge is managed by Synergy Marine Group, a Singapore-based company with over 660 ships under management worldwide, according to its website . The group said the ship was operated by charter vessel company Synergy Group and chartered by Danish shipping giant Maersk at the time of the incident, which sent vehicles and people tumbling into the Patapsco River.

"We are horrified by what has happened in Baltimore, and our thoughts are with all of those affected," Maersk said in a statement to CBS News on Tuesday, in which it also confirmed the ship was carrying cargo for Maersk customers. The company had no crew or personnel aboard the ship.

The Dali, which can carry up to 10,000 twenty-foot equivalent units, or TEUs, was carrying nearly 4,700 containers at the time of the collision. It was operated by a 22-person, Indian crew. It was not immediately clear what kind of cargo the ship was carrying. 

Who owns and manages the Dali?

The Dali is owned by Grace Ocean Private, a Singapore-based company that provides water transportation services. The ship was chartered by Danish container shipping company Maersk at the time of the collision.

Synergy Marine, founded in 2006, provides a range of ship management services, including managing ships' technical components and their crews and overseeing safety, according to S&P Capital IQ. Its parent company, Unity Group Holdings International, an investment holding company, was founded in 2008 and is based in Hong Kong.

Where was the ship headed?

The outbound ship had left Baltimore and was headed for Colombo, the capital of Sri Lanka, Synergy Marine Group said in a  press release . 

How busy is the Port of Baltimore?

In 2023, the Port of Baltimore handled a record 52.3 million tons of foreign cargo, worth $80 billion, according  to the office of Maryland Gov. Wes Moore. The port is also a significant provider of local jobs. 

The top port in the U.S. for sugar and gypsum imports, it is the ninth busiest U.S. port by the total volume and value of foreign cargo handled. All vessel traffic into and out of the facility is currently suspended, although the port remains open and trucks continue to be processed within its terminals, according to a statement released by Port of Baltimore officials. 

What is the potential local economic impact?

Directly, the port supports 15,300 jobs, while another 140,000 in the area are related to port activities. The jobs provide a combined $3.3 billion in personal income, according to a CBS News report . The Port of Baltimore said Tuesday that it is unclear how long ship traffic will be suspended.

The disaster also caused chaos for local drivers. The Maryland Transportation Authority said all lanes were closed in both directions on I-695, with traffic being detoured to I-95 and I-895.

How could the bridge collapse affect consumers and businesses?

Experts say the bridge collapse could cause significant supply chain disruptions.

"While Baltimore is not one of the largest U.S. East Coast ports, it still imports and exports more than 1 million containers each year, so there is the potential for this to cause significant disruption to supply chains," Emily Stausbøll, a market analyst at Xeneta, an ocean and air freight analytics platform, said in a statement. 

She added that freight services from Asia to the East Coast in the U.S. have already been hampered by drought in the Panama Canal, as well as risks related to conflict in the Red Sea. Nearby ports, including those in New York, New Jersey and Virginia, will be relied on to handle more shipments if Baltimore remains inaccessible. 

Whether ocean freight shipping rates will rise dramatically, potentially affecting consumers as retailers pass along higher costs, will depend on how much extra capacity the alternate ports can handle, Stausbøll said. "However, there is only so much port capacity available and this will leave supply chains vulnerable to any further pressure."

Marty Durbin, senior vice president of policy at the U.S. Chamber of Commerce, said that the bridge is a critical connector of "people, businesses, and communities."

"Unfortunately, its prolonged closure will likely disrupt commercial activities and supply chains that rely on the bridge and Port of Baltimore each day," he said in a statement.

What other industries could be affected?

Trucking companies could be severely affected by the disaster. 

"Aside from the obvious tragedy, this incident will have significant and long-lasting impacts on the region," American Trucking Associations spokesperson Jessica Gail said, calling Key Bridge and Baltimore's port "critical components'' of the nation's infrastructure.

Gail noted that 1.3 million trucks cross the bridge every year — 3,600 a day. Trucks that carry hazardous materials will now have to make 30 miles of detours around Baltimore because they are prohibited from using the city's tunnels, she said, adding to delays and increasing fuel costs.

"Time-wise, it's going to hurt us a lot," added Russell Brehm, the terminal manager in Baltimore for Lee Transport, which trucks hazardous materials such as petroleum products and chemicals. The loss of the bridge will double to two hours the time it takes Lee to get loads from its terminal in Baltimore's Curtis Bay to the BJ's gasoline station in the waterfront neighborhood of Canton, he estimated.

Cruise operators are also being affected. A Carnival cruise ship that set off Sunday for the Bahamas had been scheduled to return to Baltimore on March 31. Carnival said Tuesday that it is "currently evaluating options for Carnival Legend's scheduled return on Sunday." The company also has cruises scheduled to set sail from Baltimore through the summer. 

Norwegian Cruise Line last year introduced new routes departing from the Port of Baltimore. Its sailings are scheduled for late this year. The company said the Key Bridge collapse doesn't immediately require it to reroute any ships.

Who will pay to rebuild the bridge?

President Biden said Tuesday that the federal government, with congressional support, would pay to rebuild the bridge.

"We're going to work with our partners in Congress to make sure the state gets the support it needs. It's my intention that the federal government will pay for the entire cost of reconstructing that bridge," Biden said in comments from the White House. "And I expect the Congress to support my effort. This is going to take some time. The people of Baltimore can count on us though, to stick with them, at every step of the way, till the port is reopened and the bridge is rebuilt."

—The Associated Press contributed to this report.

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Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News Streaming to discuss her reporting.

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March 26, 2024 - Baltimore Key Bridge collapses after ship collision

By Helen Regan , Kathleen Magramo , Antoinette Radford, Alisha Ebrahimji , Maureen Chowdhury , Rachel Ramirez , Elise Hammond , Aditi Sangal , Tori B. Powell , Piper Hudspeth Blackburn and Kathleen Magramo , CNN

Our live coverage of the Baltimore bridge collapse has moved here .

Crew member on DALI said everyone on board was safe hours after bridge collapse, official says

From CNN’s Amy Simonson

A crew member on the DALI cargo ship sent a message hours after the Francis Scott Key Bridge collapsed Tuesday saying everybody on board was safe, according to Apostleship of the Sea director Andy Middleton.

Middleton, who spent time with the captain of the DALI Monday, told CNN’s Laura Coates he reached out to a crew member after hearing about the incident Tuesday morning. 

He said there were 22 members aboard the ship from India who were setting sail earlier Tuesday morning and were heading toward Sri Lanka.

“I was able to reach out to a crew member very early this morning around 5:30 (a.m. ET) or 6 (a.m. ET) and get a message to them asking if they were OK,” he said. “That crew member responded within just a few minutes advising that the crew was safe, and everybody that [was] on board was safe.”

Middleton was told by the ship's captain Monday that the vessel was going to take a longer route to avoid risks along the Yemen coast.

“When I was out with the captain yesterday, we were talking while we were driving, and he advised that they were sailing down and around the tip of South Africa in order to avoid the incidents that are going on off the Yemen coast, and it was a safer way to go,” he said.

Middleton said the  Apostleship of the Sea  is a ministry to seafarers with members that spend time in the port and on the vessels as a friendly face to the seafarers that visit the Port of Baltimore, “taking care of their needs to make sure that they're reminded of their God-given human dignity when they're here in Baltimore.”

Search operation ends in "heartbreaking conclusion," Maryland governor says. Here's the latest

From CNN staff

The Dali container vessel after striking the Francis Scott Key Bridge that collapsed into the Patapsco River in Baltimore, Maryland, on Tuesday, March 26.

Six people, who were believed to be part of a road construction crew, are presumed dead after Baltimore's Francis Scott Key Bridge collapsed early Tuesday morning. The collapse came after a 984-foot cargo ship hit the bridge's pillar.

Maryland Gov. Wes Moore told reporters Tuesday evening it's a "really heartbreaking conclusion to a challenging day."

Late Tuesday, it was discovered that two of the construction workers who went missing after the bridge collapsed were from Guatemala , the country's Ministry of Foreign Affairs said late Tuesday.

Here's what you should know to get up to speed:

  • The victims: Eight people were on the bridge  when it fell, according to officials. At least two people were rescued — one was taken to the hospital and was later  discharged , fire official and the medical center said.
  • The incident: Video shows the moment the entire bridge structure falls into the water, as the ship hits one of the bridge's pillars. CNN analysis shows that the  ships lights flickered  and it veered off course before it hit the bridge. Maryland Gov. Wes Moore said the crew on the ship were able to issue a "mayday" before colliding into the bridge, which allowed the authorities to stop incoming traffic from going onto the bridge.
  • Response efforts: Earlier, dive teams from various state and local agencies were brought in to assist in search-and-rescue operations, according to Maryland State Police Secretary Col. Roland L. Butler Jr.. The mission started with 50 personnel and continued to grow before the Coast Guard announced Tuesday evening that it was suspending its active search-and-rescue operation and transitioning to a "different phase."
  • The investigation: Authorities are still working to establish exactly how the crash occurred. The National Transportation Safety Board will look into  how the bridge was built  and investigate the structure itself. It will "take time to dig through" whether the bridge had ever been  flagged for any safety deficiencies , NTSB Chair Jennifer Homendy said.
  • Rebuilding the bridge: US Sen. Chris Van Hollen said the path to rebuilding the bridge will be "long and expensive." Senior White House adviser Tom Perez told reporters Tuesday “it’s too early” to tell how long it will take to rebuild the bridge. President Joe Biden said Tuesday he wants the federal government to bear the full cost of rebuilding the collapsed bridge, noting that it will not wait for the company who owns the container ship DALI to shoulder the costs. Funding could come from the Federal Highway Administration as well as the Bipartisan Infrastructure Law, but it may require additional funding from Congress.

2 of the missing construction workers from bridge collapse were from Guatemala, foreign ministry says

From CNN’s Allison Gordon, Flora Charner and Amy Simonson

Two of the construction workers missing from the bridge collapse in Baltimore were from Guatemala, the country's Ministry of Foreign Affairs said in a statement late Tuesday.

Those missing included a 26-year-old originally from San Luis, Petén. The other is a 35-year-old from Camotán, Chiquimula, the statement said.

The ministry said both were part of a work team “repairing the asphalt on the bridge at the time of the accident.”

The statement did not name the two people missing, but it said the country’s consul general in Maryland “went to the area where the families of those affected are located,” where he hopes to be able to meet with the brothers of both missing people.

The consulate   also issued a statement Tuesday saying its consul general in Maryland "remains in contact with local authorities," and also confirmed that two of those missing "were of Guatemalan origin.”

Six people, who were believed to be part of a road construction crew, are presumed dead after Baltimore's Francis Scott Key Bridge collapsed early Tuesday morning when a cargo ship hit the bridge's pillar.

State and federal officials have not released information about the identities of any of the six missing workers.

Underwater mapping of bridge collapse area to begin Wednesday, Baltimore fire chief says

From CNN's Jennifer Henderson

Search operations near the Key Bridge collapse have shut down for the night due to dangerous conditions, but the process of underwater mapping with many local, state and federal dive teams will begin Wednesday, Baltimore City Fire Chief James Wallace told CNN’s Anderson Cooper Tuesday night.

Wallace said the portion of the Patapsco River is “tidal influenced, so it goes through tide cycles just like the open waters of the Chesapeake Bay does.”

The water depths in the area under the bridge vary from 40 feet to more than 60 feet, Wallace said. The deeper the divers go, the colder the temperatures they encounter, and the visibility is zero, he added.

 Wallace said when crews arrived Tuesday morning, the surface water temperatures of the Patapsco River were about 47 degrees with an air temperature of 44-45 degrees.

Here's what you should know about the historic Francis Scott Key Bridge

The Francis Scott Key Bridge collapsed early Tuesday after a massive container ship lost power and crashed into the iconic Baltimore bridge, sending people and vehicles into the frigid Patapsco River.

Six people, believed to be part of a road construction crew, are presumed dead and the Coast Guard has ended its active search and rescue mission.

Here's what you should know about the historic bridge:

  • How old?: The Francis Scott Key Bridge, also referred to as just the Key Bridge, opened to traffic in March 1977 and is the final link in the Baltimore Beltway, according to the Maryland Transportation Authority (MDTA.) It crosses over the 50-foot-deep Patapsco River, where former US attorney Francis Scott Key found inspiration to write the lyrics to the Star Spangled Banner, the MDTA says.
  • How long?: The bridge was 1.6 miles long when standing, MDTA reports.
  • Traffic volume: More than 30,000 people commuted daily on the bridge, according to Maryland Gov. Wes Moore.
  • How much did it cost?: The bridge cost $60.3 million to build, MDTA says. Since its collapse, President Joe Biden said he’s committed to helping rebuild the bridge as soon as possible.
  • About the port: Baltimore ranks as the ninth biggest US port for international cargo. It handled a record 52.3 million tons, valued at $80.8 billion, in 2023. According to the Maryland state government, the port supports 15,330 direct jobs and 139,180 jobs in related services.
  • About the ship: The bridge collapsed after a container vessel called Dali collided with one of its supports. Dali is operated by Singapore-based Synergy Group but had been chartered to carry cargo by Danish shipping giant Maersk . The ship is about 984 feet long , according to MarineTraffic data. That’s the length of almost three football fields.

Baltimore woman says bridge collapse was "like a piece of family dissolved"

From CNN's Kit Maher

For longtime Baltimore resident, Ceely, who opted not to share her last name, seeing footage of the Francis Scott Key Bridge collapse  Tuesday was deeply personal.

“I was very heavy-hearted,” Ceely told CNN. “Very tearful, thinking about the families whose loved ones may be in the water and just remembering when the bridge was constructed, and it was just like a piece of family dissolved.”

Ceely was at a prayer group Tuesday morning when she saw the news. She recalled being afraid when she first crossed the bridge while in Ford Maverick in 1975, but grew to like it because it saved time on the road.

“It was a main artery just like a blood line. It was a main artery to the other side of town. It was awesome. It beat going through the city all the time,” she said.

Elder Rashad A. Singletary , a senior pastor who led Tuesday night’s vigil at Mt. Olive Baptist Church told CNN that many church members watched the bridge's construction.

"It’s a part of the community. A lot of our individuals in our congregation drive that bridge to go to work, and so now it’s really a life changing moment,” he said.

"Heartbreaking conclusion to a challenging day," Maryland governor says as Coast Guard ended search operation

From CNN's Aditi Sangal

People look out toward the Francis Scott Key Bridge following its collapse in Baltimore, Maryland on March 26.

More than 18 hours after the collapse of the Baltimore bridge, Maryland Gov. Wes Moore said it was a heartbreaking conclusion after the Coast Guard ended the search-and-rescue operation for the six people who were on the bridge when it collapsed.

It's a "really heartbreaking conclusion to a challenging day," he said.

"We put every single asset possible — air, land and sea" to find the missing people, he told reporters on Tuesday evening. "While even though we're moving on now to a recovery mission, we're still fully committed to making sure that we're going to use every single asset to now bring a sense of closure to the families," the governor added.

6 people presumed dead after Baltimore bridge collapse, Coast Guard says. Here's what we know

As the sun sets in Baltimore, six people are presumed dead after a major bridge collapsed overnight Tuesday, according to the Coast Guard. The Francis Scott Key Bridge came down around 1:30 a.m. ET after a cargo ship collided with it.

The Coast Guard said it has ended its active search-and-rescue operation for the missing construction workers who were on the bridge when it collapsed.

  • What we know: Eight people were on the bridge when it fell, according to officials. At least two people were rescued — one was taken to the hospital and has been discharged . The Coast Guard has been searching for six other people. But, around 7:30 p.m. ET, the Coast Guard said it has transitioned to a “different phase” of operation, now it did “not believe we are going to find any of these individuals alive,” Rear Adm. Shannon Gilreath said.
  • About the ship: The bridge collapsed after a container vessel called Dali collided with one of its supports. The vessel is operated by Singapore-based Synergy Group but had been chartered to carry cargo by Danish shipping giant Maersk . The US Embassy in Singapore has been in contact with the country’s Maritime and Port Authority, a State Department spokesperson said.
  • The investigation: The National Transportation Safety Board is leading the investigation into the collapse. A team of 24 experts will dig into nautical operations, vessel operations, safety history records, owners, operators, company policy and any safety management systems or programs, said NTSB Chair Jennifer Homendy. A voyage data recorder will be critical to the investigation, she added. 
  • Vehicles on the bridge: Officials are also working to verify the numbers of how many cars and people were on the bridge, Homendy said. Gov. Wes Moore said the quick work of authorities in closing the bridge had saved lives . Radio traffic captured how authorities stopped traffic and worked to clear the bridge seconds before the impact . Maryland State Police Secretary Col. Roland L. Butler Jr. said there is a “ distinct possibility ” more vehicles were on the bridge, but authorities have not found any evidence to support that.
  • Looking ahead: NTSB will look into how the bridge was built and investigate the structure itself, including if it was flagged for any safety deficiencies , Homendy said. The federal government has also directed its resources to help with search and rescue, to reopen the port and rebuild the bridge, Vice President Kamala Harris said . Earlier, President Joe Biden said t he federal government will pay to fix the bridge.
  • The economy: Transportation Secretary Pete Buttigieg warned the collapse will have a serious impact on supply chains . Until the channel is reopened, ships will likely already be changing course for other East Coast ports. Ocean carriers are already being diverted from the Port of Baltimore, where the bridge collapsed, to the Port of Virginia to “keep trade moving."

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