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A Literature Review on the Effects of Employee Relation on Improving Employee Performance
It is apparent that employees are the major valuable assets of an organization in which without them, hard to realize its basic objectives. To harvest more from employees it requires creating conducive working environment which satisfies the needs of individual employee as well as the manager of an organization. This conceptual paper tries to examine the basic concepts employee relation and its effects on employee performance through investigating a number of employee relationship management components such as communication, participative leadership, shared goals and value, mutual trust, motivation and conflict management. Moreover, the relationship between employee relations and employee performance is explored in-depth. The study also discusses on employee performance which comprises of the basic concept and measurements of performance. From a comprehensive review of literature on earlier studies, it was found that the preceding researches didn't make thorough endeavor to address the effects employee relation on employee performance. Finally, it was suggested that future researchers should investigate profoundly to come up with notable empirical results. Key words: Effects, Employee Relation, Improving, Employee Performance 1. INTRODUCTION
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Maintaining healthy employee relations in an organization is a pre-requisite for organizational success. Strong employee relations are required for high productivity. Employee relations deal with avoiding and resolving issues concerning individuals which might arise out of or influence the work scenario. This study aimed at assessing the impact of good employee relations on employee performance. This study used a descriptive survey method. Convenience sampling technique was used to select the sample size of one hundred and thirty-nine (139). The instrument used was a questionnaire.. The Kendall rank correlation was used as the inferential statistics. This study reveals that a good employee relation has influence on employee performance. The findings also revealed that strong employment relations create a pleasant atmosphere within the work environment, motivation and company rules. It is concluded that employees have been seen as an organization's valuable assets. The nature and amount of work performed by them have a direct impact on the productivity of an organization. It is therefore recommended that a concern for equity and justice should characterize the relationship between management and employee, and this will require the communication of sufficient information about changes and developments. Also, fair policies and practices exhibited by the management of the organisation to create equal opportunities and provide equal treatment to employees with no bias which promotes a positive attitude towards organization and work among employees.
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Employee and manger are the main leading roles of an organization. It is generally believe that employees and manger strong relationship leads the effectiveness of the performance of a bank. Employee-manager relationship not only enhances the performance of the bank but also creates the trust level in between employee and manger. The employee and manager strong relationship leads the employee satisfaction and also decrease the level of stress and employees who become comfortable or satisfy who never intend to leave an organization and that thing decrease the turnover cost and organization become successful to retain an active employee in an organization. Therefore the primary aim of this study is to know the manger and employees relationship impact on the effectiveness of a banks’ performance. The all relevant themes are discussed briefly in the results and findings that were identify during interview from participants as manager an employee of a bank. The research finding are inter...
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Every individual shares a multifaceted relationship with colleagues at the workplace. As it is known to all that human beings are not machines who can start working within seconds or at a push button. They need someone to talk, to discuss ideas and to share their happiness and other emotions. We cannot expect an individual to start working like a robot with complete involvement in the work without knowing with whom he is working. A man is not indifferent; he needs people around. Without people working around the workplace turns hostile. An isolated environment demotivates an individual and spreads negativity which ultimately hampers performance. It will not be wrong to submit that workplaces are like homes; the more we are comfortable with each other, the more prosperity we gain. To achieve a common goal, mutual respect and a sense of safety are must at the workplace. It is an established notion that to work with people having different educational and cultural backgrounds is not that difficult rather than to work with people having different mindsets. It is much essential that employees share a healthy and happy relationship with each other at the workplace. Mutual understanding and mutual respect are the two hallmarks of meaningful Communication.A healthy bonding between the employer and the employee also strengthen productivity. When effective communication practices are in place at the workplace then employees feel more connected and committed to the organization. The Communication Breakdown at the workplace creates problems. This paper attempts to highlight the importance of Strong Employee Relations at Workplace and the Impact of these relations on the organisational success.
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Human Resource Management Research
p-ISSN: 2169-9607 e-ISSN: 2169-9666
2017; 7(2): 90-96
doi:10.5923/j.hrmr.20170702.03
Effect of Employee Relationship Management (ERM) on Employee Performance: A Study on Private Commercial Banks in Bangladesh
Md. Sahedur Rahman 1 , Rabeya Khatun Taniya 2
1 Department of Management Studies, Comilla University, Comilla, Bangladesh
2 Department of Accounting & Information Systems, Jahangirnagar University, Savar, Bangladesh
Copyright © 2017 Scientific & Academic Publishing. All Rights Reserved.
The focus of this study is to gain an insight about the effect of Employee Relationship Management (ERM) on the employee’s performance at private commercial banks in Bangladesh. For conducting this study 85 full time bank employees were selected from 15 different private commercial banks. The questionnaire was developed by using a five point Likert scale. In this study some statistical measures such as correlation and regression analysis is used to examine employee’s performance. This study reveals that all ERM components such as Human Resources Practices, Leadership Styles and Shared Goals /Values have more significant impact on employee’s performance on the other hand Communication and Trust have the moderate impact on employee’s performance of the bank. So, these ERM components should be properly addressed and practiced by the banks for improving its employee’s performance.
Keywords: Employee Relationship Management, Employee performance, Banking Sector, Bangladesh
Cite this paper: Md. Sahedur Rahman, Rabeya Khatun Taniya, Effect of Employee Relationship Management (ERM) on Employee Performance: A Study on Private Commercial Banks in Bangladesh, Human Resource Management Research , Vol. 7 No. 2, 2017, pp. 90-96. doi: 10.5923/j.hrmr.20170702.03.
Article Outline
1. introduction, 2. review of literature, 3. objectives, 4. research hypotheses, 5. methodology, 5.1. target population and sample size, 5.2. data and data collection technique, 5.3. analytical tools, 6. analysis and interpretation of data, 6.1. reliability and validity of data, 6.2. pearson correlation analysis, 6.3. regression analysis, 6.3.1. model summary, 6.3.2. anova test, 6.3.3. regression coefficients, 6.3.4. test of hypothesis, 7. conclusions, 8. recommendations.
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The scope of employee relationship management is vast and as such, standardising ERM strategies across industries and business environment is a critical task. ... review of literature ranging from ...
The poor employee relationship results labor strike and uprising which directs to deterioration of the productivity of the organization. 4. Employee Relationship Management The need to manage the relationships that exists between the employers and employees has been at the forefront ever since the beginning of industrial revolution.
However, no comprehensive review on the employee-CSR relationship has been presented, and the phenomenon has not been reviewed as two-sided: based on the influence of both, managerial and employee perspectives. In this review, we take a wider perspective and review the CSR-employee literature from both management and employee perspectives.
Review of Literature Employee Relationship Management (ERM) ERM is a relatively new concept; a general definition hence understands ERM as strategy, programs and technology to effectively manage how firms relate to prospective, current and former employees. ... After analysis of the literature review, we can develop the conceptual framework of ...
The purpose of the current literature review is to (a) provide a comprehensive understanding of the relationship between employee engagement and innovative behavior through the lens of the JD-R model; (b) identify and revisit the guiding theories underpinning employee engagement studies; and (c) construct an integrated conceptual framework based on empirically validated factors and their ...
1 INTRODUCTION. The new millennium has witnessed the rapid growth of a promising literature at the juncture of employment practices and interpersonal work relationships (Soltis et al., 2018).This literature, referred to as relational Human Resource Management (HRM), is driven by accumulating evidence on the benefits of high-quality relationships and the role of HRM in creating and sustaining ...
The purpose of the current literature review is to (a) provide a comprehensive understanding of the relationship between employee engagement and innovative behavior through the lens of the JD-R model; (b) identify and revisit the guiding theories underpinning employee engagement studies; and (c) construct an integrated conceptual framework based on empirically validated factors and their ...
3 Review of Literature 3.1 Human Relations Approach The concept of employee relations is dynamic and evolving in the modern ... Pareek and Rai (2012) maintained that effective employee relations management in an organization enhances confidence, trust and loyalty amongst employees. To buttress the assertion it is noted that trust and loyal-
Scope of the systematic literature review. A systematic literature search was conducted which involved the empirical studies investigating the relationship between perceived HRM and outcomes, published from 2000 to May 2019 in 11 refereed international journals in dedicated HRM, applied psychology and management journals.
what is the impact of employee relationship management? Defining Employee Relationship Management: The major findings and the identified gaps are discussed after a thorough review of different pieces of literature. Employee relationship is a special kind of interpersonal relationship. The concept of ERM has its origin to the 20th Objectives:
Employee involvement is an important factor in organizational success, which is able to drive productivity, innovation, and employee welfare. This literature review aims to provide a comprehensive overview of employee engagement, exploring the conceptualization, causes, outcomes, and measurement of employee engagement. The conceptualization of employee engagement involves the emotional ...
Strategic human resource management (SHRM) research increasingly focuses on the performance effects of human resource (HR) systems rather than individual HR practices (Combs, Liu, Hall, & Ketchen, 2006).Researchers tend to agree that the focus should be on systems because employees are simultaneously exposed to an interrelated set of HR practices rather than single practices one at a time, and ...
review on the employee-CSR relationship has been presented, and the phenomenon has not been reviewed as two-sided: based on the influ-ence of both, managerial and employee perspectives. In this review, we take a wider perspective and review the CSR-employee literature from both management and employee perspectives. We conducted a sys-
2.2 Literature Review 20 - 28 Chapter 3 Research Design 3.1 Statement of the problem 29 3.2 Need of the study 29 3.3 Objectives 29 - 30 3.4 Scope of the study 30 ... Employee Relationship Management is the important factor that lies in the current competitive organisation. This relationship stands on organisation communication among all the ...
The purpose of the current literature review is to (a) provide a comprehensive understanding of the relationship between employee engagement and innovative behavior through the lens of the JD-R model; (b) identify and revisit the guiding theories underpinning employee engagement studies; and (c) construct an integrated conceptual framework based on empirically validated factors and their ...
Although employee engagement has been studied in achieving organizational productivity Burnett and Lisk (2019) nevertheless employee engagement in time of crisis is yet to be investigated. To fill this research gap current research develops an amalgamated research framework depicted in Figure 1 comprises human resource practices, working condition, intergroup relations, passion for work, goal ...
It improves the work performance, an employee's feedback is must to analyze the both positive and negative. This research paper shows the employee involvement is important for changing employee's attitude. (A.Mani, 2017) Employee Relationship Management has focused on enabling to cooperate on typical managerial tasks with their employers.
The Employer-Employee relations is no doubt an enormous topic in Human Resource Management that covers key areas of Employment relationship, Collective Bargaining, performance and reward management also Employee involvement which help to determine the nature of organisational commitment and performance. The employment relationship aspect deals ...