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Restaurant General Manager Resume Samples

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  • Providing mentorship and management to all F&B leaders and colleagues, ensuring the delivery of Delta’s service promise
  • Supporting the Restaurant General Manager in fostering and developing new partnerships with suppliers and the community in order to create efficiencies in relation to value and service
  • Assisting the Restaurant General Manager in building collaborative relationships throughout the hotel, including but not limed to Culinary, Stewarding, Banquets, Engineering, Human Resources and Sales
  • Engaging and managing internal and external expectations by building strong relationships; communicating issues; conducting reviews and meetings, problem solving and participating in and leading in cross functional hotel assignments
  • Ensuring the seamless service of dinners in the restaurant and providing an elevated guest service
  • Ensuring the effective implementation of and adherence to Delta Hotels and Resorts Brand Standards
  • Effective management of the Restaurant and Outlets to ensure the achievement of our financial goals
  • Training and developing Crew Members, Assistant Manager and Manager Trainee
  • Interacts with management of other department within areas of responsibility and develops solid working relationships with them
  • Disciplines and develops all Assistant General Managers, Supervisors, dining room staff, Chef, kitchen staff, and café staff
  • Appraising employee work performance to ensure that they perform at optimal levels
  • Participates in training and development programs to improve personal or departmental standards liaising with the Training Manager
  • Works with the Chef and restaurant managers to develop promotions, food and wine pairings, menu items and presentations
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Provide superior service to all customers at all times, while following The Resort’s etiquette guidelines
  • Plan, supervise and coordinate the daily operations of Food & Beverage outlet
  • Exercise supervisory authority over restaurant and bar. Implement training manuals and supervise training of employees. Plan and conduct staff meetings. Confer regularly with staff to coordinate activities, assign and check work, resolve problems, etc. Plan work schedules
  • Supervise and assist as necessary with all operations, which may include: line set-up and restocking; food preparation, customer service; cleaning and organizing cooking, service and dining area; dishwashing; bartending, menu development, large party reservations etc
  • Prepare a variety of administrative/operations reports and records; timesheets, daily staffing reports, inventories, cash reports etc
  • Supervise and assist with the processing of daily receipts
  • Monitor daily liquor counts and verify accuracy through POS system
  • Stable and progressive work history; Strong work ethic
  • Ability to multitask, work in a fast paced environment and have a high level attention to detail
  • Valid driver’s license, good driving record, reliable and insured transportation
  • Previous management proficiency in high volume retail with P&L accountability
  • Ability to multi-task and adapt quickly to shifting priorities
  • Excellent organizational skills and detailed oriented
  • Ability to pass background check and drug screen
  • Ensuring excellent hospitality and customer service
  • Proficient in Microsoft Office products
  • Ability to work independently and to partner with others to promote an environment of teamwork

15 Restaurant General Manager resume templates

Restaurant General Manager Resume Sample

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  • Confer regularly with the Food & Beverage Director and other Company personnel to plan, coordinate and evaluate services/activities, exchange information, resolve problems, etc. Attend staff meetings
  • College degree together with 2-3 years previous food & beverage management experience, or a combination of education and experience from which a comparable amount of knowledge is acquired
  • Good administrative, math and supervisory skills. Must have previous supervisory and budget administration experience

Fine Dining Restaurant General Manager Resume Examples & Samples

  • Ensure that applicable health and safety procedures and regulations are followed
  • Monitor food and service to ensure that appropriate quality standards are maintained
  • Responsible for the maintenance of the wine list, from ordering wine, and printing of the wine list to ensure it is kept up to date
  • Assist with taking monthly inventories
  • Manage the reservation system ensuring proper flow of covers in the restaurant to maximize seating without compromising the guest experience
  • Conduct objective staff reviews
  • Timely completion of all paperwork (reports, forms, schedules, budgets, transfers, new hire paperwork, etc.) in accordance with Vail Resorts standards
  • Adhere to all Vail Resorts cash handling procedures
  • Uphold all Utah liquor laws and policies set forth by Vail Resorts
  • Minimum 1 year fine dining management experience required
  • Minimum 3 years of food and beverage experience – required
  • Minimum 1 year of management experience - required
  • Minimum 1 year fine dining management experience- required
  • Ability to communicate professionally with staff and guests
  • MS Office and PeopleSoft proficiency is a plus
  • TIPS and ServSafe Certification - preferred
  • High level of knowledge of wines - preferred
  • Ability to work nights, weekends, and holidays - required
  • Provide own slip-resistant shoes in accordance with Vail policy - required
  • Be proficient and work all areas of the Café including preparing food, meeting, greeting, and serving customers
  • Manage all front of the house and back of the house operations
  • Meet the nutritional and replenishment needs of the club members in a friendly and courteous manner
  • Promote Life Time nutritional products
  • Manage weekly inventory systems, maintain Profit and Loss statements, budgets, and cost controls in regard to food, beverage and labor goals
  • Manage the leadership and performance excellence of the team by recruiting, hiring, training, modeling, developing, and assessing all team members to ensure continuous growth
  • Previous restaurant experience with fast casual or full service experience required
  • 1-2 years management and leadership experience managing multiple responsibilities
  • Employee relations/development experience necessary
  • Experience driving operations and financial performance
  • OSHA and Health Department experience preferred
  • Comfortable with working a minimum of 50 hours per week on a rotating schedule
  • Provides services that are above and beyond for customer satisfaction and retention
  • Empowers employees to provide excellent customer service
  • Addresses guest problems and complaints
  • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return)
  • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement
  • Promote restaurant business and continually increase database contacts
  • Instruct staff in on-going training to uphold service standards
  • Coordinate menu sponsorship deals and menu product placement
  • Two to three years experience in overall Food and Beverage operation as well as senior F&B management experience
  • Must have knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulations bar operation
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 kg without assistance
  • Requires manual ability to use, carry, and operate all necessary equipment
  • Maintain positive customer relations by ensuring efficient, quality service and products
  • Determine quantities of related products required; purchase products on behalf of the company, receive merchandise, verifying receiving slips and forwarding invoices; verify inventory, following established company guidelines; ensure product quality; control costs
  • Strong BOH skills
  • Bachelor's Degree from a 4 year college or university and/or course certification from an accredited Culinary Institute
  • At least 7 year of management experience in Food & Beverage
  • At least 5 years of experience in the hospitality industry and previous experience in scheduling and staffing

Assistant Restaurant General Manager Resume Examples & Samples

  • At least 4 years of service experience in a similar setting
  • At least 1 year of Food & Beverage management experience in a similar setting
  • Working knowledge of all beverage and wine products, service, menu items and equipment used to perform these duties
  • Basic knowledge of kitchen operations
  • Effective listening abilities and ability to make strong judgment calls
  • Provide guidance to the management team to achieve a consistent culture that represents our brand appropriately
  • Create a positive teaching environment encouraging the team to take ownership of the guest experience, learn every day and aspire to do better each day
  • Coach, mentor and train the team in accordance with our Standards, Steps of Service and Food & Beverage specifications
  • Schedule Labor and Control COGS proactively to ensure the best experience for our guests and associates while being fiscally responsible
  • Manage the operations as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s)
  • 3-5 years of management experience in a stand-alone restaurant or luxury hotel environment
  • Manages and provides leadership to the F&B team
  • Works closely with the F&B buyer to ensure proper cost control and quality product
  • Must possess valid OLCC card
  • Must possess valid Food Handler’s card
  • Providing mentorship and management to all F&B leaders and colleagues, ensuring the delivery of Delta’s service promise
  • Resolving guest concerns through service recovery and working collaboratively with fellow leaders and colleagues, to implement change when necessary
  • Provide communication within the department that is consistent and thorough
  • Managing the recruitment, training and development of colleagues, with a strong focus on engagement, productivity, health & safety and elevated guest experience
  • Foster a coaching culture that encourages colleagues to achieve personal and professional success
  • In collaboration with the Restaurant General Manager, develop and implement a strategic plan for the Restaurant
  • Minimum 3 years’ experience as an Assistant F&B Manager or strong experience as an F&B Supervisor or equivalent
  • Multi-portfolio and free standing restaurant experience is an asset. Experience in high-end restaurant execution required
  • Product, quality and service excellence obsessed with deep knowledge and expertise in F&B leadership as it relates to all areas within the hotel
  • Knowledge of Cost Guard & My Micros software is an asset. Computer literate in Word and Excel
  • Excellent written and verbal communication skills are essential
  • Sound understanding of financial management in the areas of revenues and cost controls
  • Demonstrated success managing overall guest experience
  • Decision Maker - Results Orientation: Exhibits a decisive approach with a determined focus on objectives and achieving results. Demonstrates a clear sense of urgency
  • Business Acumen: Must possess a proven strategic understanding of culinary operations as it relates to the overall financial success of the property. Demonstrated ability to assess current situations in the context of the business opportunities and threats, and has a track record of developing and evaluating options against anticipated trends in order to reshape the business
  • Leadership:Is able to lead and/or influence others in order to have a specific impact or effect. Builds trusting relationships with key stakeholders inside and outside of the Company
  • Strategic Planning, Analysis and Implementation:In collaboration with senior management, develops short-term tactical and longer-term strategic plans that create the necessary business platforms, systems and innovative brand products to better enable the entity by deploying high, efficient performance standards and meet company objectives of its brand essence
  • Proven Negotiator: Demonstrated ability to negotiate favorable agreements, pragmatically assessing alternatives and trade-offs to reach agreements that all parties believe address their needs
  • Effective Communicator: Is an effective communicator in all mediums to all types of audiences ensuring that he/she gets their message across to the audience with a high level of understanding. As an effective communicator, will have distilled complex issues to their essence and articulated a compelling case in support of the required decisions

Fish House Restaurant General Manager Resume Examples & Samples

  • Ability to teach, lead and coach our Restaurant team to successful achieve five star and five diamond level service consistently
  • Strong guest engagement skills to effectively develop guest rapport and achieve strong guest comment card scores consistently above benchmark
  • Innovative style to drive menu engineering, marketing, social media, entertainment, and restaurant creative
  • Restaurant management experience required

East Restaurant General Manager Resume Examples & Samples

  • Manage all restaurant and bar operations to include, but not limited to guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
  • Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results
  • You’re all about creating a great place to work for your team
  • You’re up for a challenge. You love the excitement of the restaurant business and know every day is different
  • Responsible for the overall satisfaction of hotel guests and clients dining experiences in the restaurants
  • Responsible for ensuring all guest complaints and requests are properly and satisfactorily resolved
  • Provide a pleasant and efficient atmosphere for staff and guests
  • Monitor and critique food quality and service levels
  • Hiring, training staff. Ensure staff attends all mandatory meetings and training
  • Coaching and counseling staff. Hold monthly meetings with staff
  • Communicate important information at the beginning or end of each shift to ensure staff is prepared to handle situations, hotel groups, VIP amenities are properly and timely delivered as requested, etc
  • Responsible for creating the weekly restaurant Forecast
  • Maximizes Restaurant’s department profitability through proper forecasting and staffing; implement effective controls of food, beverage, and labor costs and monitors the budget to ensure efficient operations, including achieving budgeted revenue and labor expenses
  • Monitor food and beverage inventories. Ensures par stock levels are maintained by calculating inventory, ordering, retrieving and stocking product. Evaluates cost effectiveness of all aspects of operations
  • Develops and implements cost savings and profit enhancement measures
  • Communicate with all relevant departments and associates, all upcoming events, promotions, new products, etc
  • Responsible for ensuring compliance with all Restaurant policies and procedures
  • Ability to handle and resolve emergency situations; must comply with all federal, state and local safety and hotel regulations
  • Responsible for verifying all staff’s current TABC and food sanitation certifications
  • Ensure restaurant staff and procedures/operations are in compliance with all federal, state and local liquor laws
  • Ensure Restaurant staff is in compliance with bank and cash handling policies and procedures
  • Assist staff as requested
  • Ability to enforce all Restaurant standards, policies, and procedures with Restaurant associates
  • Ability to prioritize and organize work assignments; delegate responsibilities effectively
  • Ability to lead and direct performance of departmental associates and follow through with corrections where needed
  • Be able to analyze and resolve problems while exercising good judgment and maintaining the best interest of the Restaurant
  • Be able to effectively plan and implement processes and procedures necessary to ensure effective associate relations, customer satisfaction and achievement of budgeted Restaurant revenues
  • Ability to maintain confidentiality of all guest and Restaurant information
  • Ability to effectively plan for the future of the Restaurant and prepare detailed developmental plans in order to forecast and prepare for current and future years
  • Ability to strategically analyze market environments and effectively devise sales and marketing strategies to achieve or exceed financial objectives
  • Ability to effectively measure Restaurant performance and devise action steps to achieve financial objectives
  • Ability to effectively motivate Restaurant associates and maintain a cohesive team
  • Ability to effectively interact with all levels of associates within the Restaurant
  • Ability to respond to all associate concerns in a calm and objective manner
  • Ability to perform all required job duties within the Restaurant and scope of the position
  • Ability to understand guest inquiries and provide responses
  • Ability to lift, push or pull twenty pounds in order to fulfill job duties and assist throughout the Restaurant
  • Maintain complete knowledge of all Restaurant services/features and hours of operation
  • Promote positive relations with guests, associates and community
  • Computer literacy and the ability to utilize Word, Excel, and Restaurant specific programs
  • Knowledge of Open Table or other reservations systems
  • Professional Food and/or beverage certification(s)
  • TABC recognized training or certification or other alcohol awareness certification
  • Prior experience as a restaurant and bar manager of similar product
  • Prior hotel restaurant and bar management experience

Italian Restaurant General Manager Resume Examples & Samples

  • The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons
  • The ability to work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price
  • Select, train, evaluate, lead, motivate, coach, and discipline employees and managers in the outlet to ensure that established cultural and core standards are met
  • Complete performance evaluations for managerial and line staff within the team; teach, guide and discipline according to established procedures to ensure highest performance and guest satisfaction
  • Control labour and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit
  • Includes knowledge of systems used (POS, table management system, guest recognition, sales analysis tools, forecasting/budgeting, review of profit and loss statements)
  • To be responsible and drive the Marketing/PR activities and F&B promotions according to the established F&B Promotional calendar
  • To conduct periodically market surveys and SWOT analysis to the competition
  • Work harmoniously with other colleagues across the hotel operation
  • Excellent reading, writing and oral proficiency in the English language. Arabic conversational skills a plus
  • 3-5 years of free standing restaurant background, food & beverage serving and related hospitality management
  • Previous luxury Italian Restaurant experience is essential
  • Experienced in leading a team of 25 members or more
  • Excellent knowledge of food, preparation, spirits & wines
  • Education: Bachelor Degree
  • Be able to develop positive working relationships with all restaurant personnel
  • Speak clearly and listen attentively to guests and employees
  • Possess exceptional customer service skills
  • Have the ability to speak, write, read, and understand the primary language(s) of the work location
  • Have the ability to adapt and succeed in a fast paced environment
  • Have previous restaurant management experience
  • Have experience as a Chipotle Apprentice
  • Have applied experience handling OSHA, EEOC, and health department matters
  • Have an A.A. or B.A./B.S in a related field
  • Have knowledge of and the ability to use a PC and Microsoft Office Suite
  • Use hands to finger, handle, or feel objects, tools, or controls
  • Have the ability to taste and smell
  • Verbally communicate with others
  • Use close vision, distance vision, color vision, peripheral vision, depth perception, and have the ability to adjust focus
  • Have the ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
  • Upholds the LifeCafe commitment which promises a menu that is good for you and delicious with service that is friendly and fast
  • Quickly and efficiently responds to questions, comments, and concerns
  • College degree in culinary, business or two years of management experience and leadership experience
  • 1 year of customer service experience
  • Overseeing inventory, quality and safety
  • Leading and developing their team while leading and developing community relations
  • Managing all functions on our daily checklist
  • Handling payroll and scheduling
  • Managing the facility while upholding our standards of excellence and hospitality
  • A self-motivated leader that holds self and team accountable to Brand Standards in Service, Food Quality, Team Development and Sanitation
  • Supports the Company’s commitment to delivering world class customer service and to ensuring a pleasant, safe and productive dining experience for all guests. Conducts regular table visits; resolves customer complaints in a timely manner
  • Prepares annual budget and business plan, sets financial goals and plans expenses; monitors actual sales and revenues on a continuous basis to determine variances; assesses goal accomplishment and reacts appropriately
  • Maintains appropriate staffing levels within budget through successful recruiting efforts, providing a thorough orientation into the work environment, conducting on-going training, communication, coaching, counseling, mentoring and recognition efforts as needed, preparing performance appraisals and other required paperwork on a timely basis and scheduling associates to ensure optimum staffing coverage
  • Ensures a professional appearance dress code is maintained at all times
  • Ensures the work environment is clean and safe at all times
  • Evaluates condition of equipment and conducts routine maintenance and minor repairs to ensure equipment operates properly at all times. Fixes minor equipment problems (light bulbs, etc.) and/or calls for Maintenance assistance when necessary
  • Inspects product inventory levels and storage areas to determine if enough products are on hand as well as to maintain proper storage, rotation, freshness of product and sanitation conditions
  • As needed, places orders with vendors, supervises deliveries and reads and reviews invoices to verify the accuracy of invoice specs
  • Conducts physical inventories on a weekly basis
  • Three years prior GM experience in full service restaurant
  • Proven experience managing a team in excess of twenty people
  • Comprehensive understanding of Restaurant Finances/P&L Statement, and proficiency in Massachusetts labor laws
  • Receive a complimentary meal when at work in our employee cafeteria
  • Increases sales by ensuring guest satisfaction through prompt problem resolution
  • Trains and develops staff through quality orientations, direction and feedback
  • Helps make decisions on new hires, promotions and terminations and takes appropriate action
  • Approves employee paperwork (i.e. status changes, new hires, terminations, merit increases, etc.)
  • Prepares and conducts daily staff meetings
  • Five years restaurant management experience
  • Ability to handle and resolve customer conflicts in a professional, tactful manner
  • Ability to build relationship with members
  • 2-5 years of experience as a Restaurant General Manager
  • Valid driver’s license, good driving record, reliable and insured transportation
  • Solid organizational, multitasking and prioritization skills
  • Good documentation abilities
  • Excellent personnel development skills
  • Ability to balance hands-on work with effective delegation skills
  • Previous quick service experience
  • 5-8+ years prior luxury hotel or fine dining restaurant management experience
  • Extensive luxury food service knowledge
  • Experience in seasonal resorts a plus with an extensive training background
  • Prior experience working with J1 and H2B workers preferred
  • Extensive wine/beer and cocktail knowledge
  • Technical proficiency (basic computer applications) including operating systems. InfoGenesis experience preferred
  • Strong organizational and time management discipline and attention to detail
  • Solid judgment and ability to resolve conflicts effectively
  • Operate effectively in stressful situations
  • Ability to adapt to changing guest needs
  • Flexible schedule to include weekends, holidays, evenings and early mornings
  • To develop and enhance Fairmont service standards through disciplined administration of departmental Standard Operating Procedures and excellent attention to detail
  • To enhance the leadership skills of the additional leaders in the Outlet. This includes the development of decision-making skills, performance management techniques, function planning ability, process mapping and analysis, and sense of urgency and ownership
  • To ensure effective working relationships and clear communication are maintained with all colleagues and leaders in the restaurant and other departments
  • To develop and administer the departmental Employee Engagement Survey Action Plan
  • To critically assess procedures, policies, and methods of operation and alter them where necessary
  • To ensure the financial success of the department by monitoring productivities, revenues and costs. To proactively implement appropriate procedures or programs (i.e. Seven habits of highly successful average checks) wherever necessary
  • To liaise with the kitchen to ensure that a common vision is shared
  • To create and implement all beverage menus within the department as well as work closely with the kitchen on the creation of all food menus
  • To liaise with other Food and Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a unified force
  • To ensure that all equipment, fixtures, and furniture of the department are kept in the best repair possible and are used in a safe and proper manner
  • To participate in the budgeting process of the department by establishing clear and precise priorities for operational and renovation capital expenditures
  • To develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health and Safety standards
  • To ensure departmental participation in all hotel-wide environmental initiatives, and to develop departmental specific environmental initiatives
  • To achieve or exceed all targeted objectives as it relates to our pillars (JDP, EOS, $$$)
  • To perform and update regular social media marketing
  • To ensure the successful seasonal transition of the restaurant
  • To attend Leadership meetings, daily convention, pre-convention and other meetings as required
  • Departmental payroll administration
  • Previous department head level experience required
  • Must be a highly organized individual with the ability to handle numerous tasks at any one time
  • A demonstrated ability to delegate tasks to team members and follow up on same – ensuring results
  • Must have strong, proven leadership qualities and management skills
  • Participation in Fairmont Fundamentals, Train the Trainer, and Interaction Management an asset
  • Working knowledge of Micros, Microsoft applications and Restaurant Manager an asset
  • Post Secondary Degree in Hospitality or Food and Beverage Management an asset
  • Manages all areas of the operations during scheduled shifts which includes on the spot decision making, supporting the staff, 100% interaction with the guest, ensuring that the guest needs are our main focus while enforcing standards for personal performance
  • Reviews staffing levels and updates hiring needs according to trends, season, and holidays
  • Ensures proper staffing levels by recruiting, interviewing and hiring talented team members
  • Manages a budget and cost controls to increase revenue and profitability
  • Manages local restaurant marketing, sales building, and community involvement
  • Monitors purchasing, storage, preparation, cooking, handling, and serving of all food and beverage products to ensure correct recipe, portion, and specification standards
  • Organizes and directs training programs within the restaurant
  • Maintains spotlessly clean and safe restaurant at all times
  • Possesses a strong understanding of all restaurant systems and operations
  • 3-5 years restaurant management experience and 2-3 years as a General Manager
  • Proven track record in successfully training and developing people
  • Desire to lead, coach and mentor
  • Self-starter, self-sufficient, and able to work with minimal supervision

KFC Restaurant General Manager Resume Examples & Samples

  • A natural leader, you want to be captain because you can bring together a winning team. You’re all about creating a great place to work for your team
  • We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life
  • You set high standards for yourself and for your people
  • And, you’re at least 18 years oldwith a valid driver’s license, reliable transportation (not public transportation – you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow
  • Fosters an environment that includes mentoring and development of all personnel and maintains a strong sense of team
  • Ensures the proper opening and closing of food service operations
  • Ensures that food and supplies are inventoried, ordered, received and stored according to company standards
  • Ability to work a 50+ hour work week. (Includes nights, weekends and some holidays)
  • Frequent contact, both inside and outside the restaurant, with the general public, business, and various community organizations in order to develop and improve the restaurant’s public relations
  • Communicate with outside purveyors concerning the delivery of quality supplies and repairs to restaurant equipment
  • Occasional communication with Home Office personnel concerning public policy and procedures relevant to the restaurant’s operation
  • Maintain staffing levels (hiring employees and/or scheduling work hours) through effective planning, which will assure the efficient operation of the restaurant in accordance with company policy and the respective state and federal labor laws
  • Supervise subordinate staff to assure that customers are treated promptly and courteously; products are of specified quality and quantity; equipment is maintained properly; sanitation standards are complied with, and the restaurant is maintained in a neat and attractive manner
  • Utilize all company training tools to provide crew employees with on-the-job training in all aspects of restaurant operation
  • Implement and execute appropriate restaurant level financial controls (petty cash, profit and loss statements, daily deposits, WebCEMS, payroll, NOI reports, budget book, EOD reports, etc.) to assure proper accountability of company funds
  • Implement appropriate restaurant level financial controls to assure that supplies are ordered as needed; materials received are of good quality and in the proper quantity and that proper accountability for supplies is maintained
  • Receive and resolve customer complaints in a tactful manner in order to maintain customer satisfaction
  • Appraise performance of subordinates to assure that job performance is appropriately recognized
  • Prepare projections of future sales and expenses in order to establish realistic yet challenging profit objectives
  • Exercise sound managerial judgment and decision-making pertaining to all employee relations and personnel actions (i.e., timely performance evaluations, grievance handling, disciplinary actions, employee counseling, etc.) in order to develop attitudes of cooperation, enthusiasm and professionalism
  • Complete, approve, submit and maintain files on all internal records and reports as required by law and company policy
  • Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge in order to provide for growth
  • Maintain a safe work environment for all employees and customers
  • Monitoring all restaurant operations and conditions to ensure quality of food and customer service
  • Communicating with vendors about the delivery of supplies and restaurant equipment repairs
  • Implementing and executing appropriate financial controls such as petty cash, profit and loss statements, daily deposits, CEMS, payroll, NOI reports, budget books and EOD reports to ensure that there is proper accountability for funds
  • Handling and resolving customer complaints efficiently to ensure a high level of customer satisfaction
  • Conducting timely performance evaluations, handling grievances, taking disciplinary actions and counseling employees to develop enthusiastic, professional and cooperative attitudes
  • Completing, approving, submitting and maintaining internal records and reports as required
  • Maintaining a safe environment for all employees and customers
  • High school diploma or GED; College degree, a plus
  • Minimum 2 years of management experience; food service/restaurant experience, preferred
  • Ability to lead and manage one or more Assistant Manager(s) and 25 – 50 hourly crew members
  • Excellent employee training and development abilities
  • Ability to satisfactorily complete REAP Training Program
  • Willingness to submit to and pass a background check and drug screening test
  • Ability to lift at least 25 pounds
  • Proficiency with POS cash register system, kitchen order screens, ReMACS and Microsoft Office Suite, preferred
  • Provides leadership and guidance to all front and back of the house operations, ensuring excellence in guest service and satisfaction
  • Manage shifts which includes: daily decision making, scheduling, and planning while ensuring consistency in the delivery of high quality food and service
  • Motivates employees and utilizes leadership skills through ongoing training, development, and follow up
  • Inspects establishment and observes workers and guests to ensure compliance with occupational, health, safety standards, and liquor regulations
  • Oversee all financial and personnel related administrative duties, and ensuring all is completed accurately, on time, and in accordance with company policies and procedures
  • Supervises the overall efficiency of dining room and cafe operations/experience through effective supervision
  • Supervises, schedules, evaluates, trains, hires, disciplines and develops all restaurant staff, cafe staff, and supervisors
  • Maintains effective communication with all staff, residents and guests
  • Supervises organization and sanitation of restaurant, kitchen, storage areas and loading dock
  • Shows professional knowledge, proficiency and initiative in achieving goals and meeting standards
  • College courses in restaurant management, dietetics or nutrition preferred
  • Oversees a staff of approximately 25 associates with the support of a Director of Food & Beverage and 2 supervisors
  • Maintains food | beverage standards and a consistent guest experience as documented by Medallia and ability to execute all Omni Hotels facility standards and guidelines
  • To ensure a smooth, efficient, and economic operation in Outlets. To specify and purchase supplies, and record all data pertaining to the Outlets
  • To maintain a highly motivated and trained staff that continually strives for excellence in service
  • Constantly monitor and control all labor cost for Outlet departments, achieving targeted payroll
  • To maintain Outlets turnover at an acceptable level
  • Close coordination and communication with other internal departments
  • Monitor all guest requests to ensure they are met within the prescribed time limits
  • Inspect and tour all outlets areas several times daily, ensuring that they are clean, inviting, and project a 4-Diamond/4-Star quality
  • Other duties as assigned by Food and Beverage Director
  • Be actively engaged with our guests and all hotel associates
  • Encourage staff to create unique, personalized WOW moments at every opportunity
  • Minimum of 2 years Food & Beverage Management experience, preferably in a luxury 4 diamond hotel. When considering experience, managerial skills, leadership talents, administrative experience and a hospitality professional mindset will be considered
  • Candidates must demonstrate a proven track record of successfully managing in an upscale Food & Beverage environment; with strong front of the house experience
  • Developed proficiency with forecasting, cost controls and scheduling through related experience
  • Proven leadership skills which support an environment of employee growth and development, interdepartmental teamwork and exceptional customer service
  • Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills
  • Computer proficiency; to include Microsoft Office and Windows. Micros POS experience preferred. Experience managing payroll
  • Bachelor degree or an Associate Degree (minimum 2 years of higher education)
  • The ability to stand and/or walk for long periods of time and lift/push/pull up to 40 lbs
  • Must have a TIPS or RASP Certification
  • Direct and control all operations of the assigned facilities. Establish policies, service standards, objectives, and procedures that ensure customer satisfaction and profitability
  • Create an appropriate environment reflecting SentryWorld’s dining concepts, including décor, service, cleanliness and orderliness, customer service, food quality, and food preparation
  • Keep informed of all customer concerns and complaints and become actively involved in those complaints that require management discretion
  • Participate in and oversee inventory functions to identify equipment, supplies, etc. that need to be purchased or maintained
  • Promote and direct an energetic team of servers and wait staff in the dining room and bar
  • Monitor staff performance to assure quality standards are being maintained
  • Responsible for hiring and training staff
  • Meet daily with assigned staff to communicate any necessary service information and resolve any service issues
  • Instruct and empower staff to resolve complaints in a manner which will be a positive influence for the food and beverage facilities
  • Work the dining room during meal times to assure that quality service is provided by staff and to respond to any customer concerns or complaints that may arise
  • Interview, select, train, supervise, counsel and discipline staff for the efficient operation of the food and beverage outlets. Organize and conduct pre-shift and monthly departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignment
  • Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Organize special events in the food and beverage outlets such as receptions
  • Maintain house bank
  • Knowing the competition and keeping current with industry trends
  • Directing and coordinating the activities of all assigned personnel and departmental responsibilities in the food and beverage outlets
  • Ensuring the highest quality of food and beverage, and service related to the operations
  • Staffing of the food and beverage outlets, meeting departmental responsibilities
  • Daily tracking of emails, Q times, post shift, payroll and administrative duties
  • Monthly tracking of EYES, abstracts and Market Matrix
  • High school diploma required. College degree not required but equal work experience equality
  • Upholding our standards of excellence and hospitality
  • Leading your team
  • Focusing attention on team development
  • Managing the facility
  • Leading and developing community relations
  • 3-5 years of Restaurant Management experience in a high volume, fast-paced restaurant environment
  • Food handler certification, strongly preferred
  • Ability to learn and train others on all aspects of the Shack operations
  • Ability to drive hospitality and inspire others to do so
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Professional Career Development
  • Discounted Fitness Programs
  • Trains and conveys brand clarity through menu, wine and beverage knowledge
  • Drives, promotes and reinforces a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement and maintaining appropriate staffing levels per business needs. Develops labor budgets to support the business
  • Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards and client requirements. Ability to manage these programs independently to company standard
  • Delivers on financial goals of the operation with support from the General Manager
  • 5-10 years progressive management experience
  • Creative problem-solver who brings passion, enthusiasm and fresh ideas

Restaurant General Manager One Forty Resume Examples & Samples

  • Applicants must hold a valid work authorisation
  • Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in One Forty to ensure that established cultural and core standards are met and are directly connected to long-range strategic planning for outlet operation
  • The ability to work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments

Restaurant General Manager, Banff Resume Examples & Samples

  • Overseeing the daily operations
  • Coordinate and process the ordering, receiving, storing, preparing and serving of food and related products
  • Execute daily menus for specified locations
  • Assist in the unit forecast and accounting process and responsible for overall financial planning and strategy
  • Designing and implementing staff training initiatives and ensuring that budgeted labour costs are followed
  • Creating and promoting strategies to improve service and grow business
  • Creating and implementing guest recognition programs to enhance experience and increase visit frequency
  • Providing, acting and reporting on proactive strategies to ensure that the cost of goods falls within budgeted parameters
  • Identifying and following up on all current and future tasks related to cleaning and general restaurant maintenance
  • Appropriately adapting to seasonal changes and creating and managing relevant initiatives
  • Ensures communication and resolution of problems and liaisons between departments and outlets
  • Ensures compliance with health requirements, Regional Health Department regulations, and Labor Standards regulations as they pertain to the operation
  • Oversee labour scheduling, staffing and employee training
  • Conduct inventory and records management audits to comply with Aramark and government standards
  • Related food service experience, minimum 3 years experience in restaurant management including casual and fine dining with managed volume over $1M annually
  • Experience with inventory management, scheduling and motivating staff is essential
  • Steadfast daily commitment to customer service - goal is to have an operation delivering a 4 star dining experience
  • Squirrel POS experience & Pro Serve Certified
  • Extensive experience in managing food and labour cost
  • Daily focus on workplace safety
  • Develop guest partnerships and grow the brand and business within the Airport, Concourse, Terminal, and/or Food Court location
  • Communicate & train all aspects of SSP company programs, brand programs, and operational standards to management/direct reports and hourly team members
  • Work with corporate support team to ensure that the facilitation and installation of equipment meets standards and the needs of our programs
  • Train management/direct reports and hourly team members on proper product preparation, guest service techniques, and daily equipment maintenance procedures, as well as brand identity and operational standards
  • Conduct routine internal quality assessment audits and complete detailed written assessments to help determine preparedness of location and concurrence with brand standards and programs
  • Responsible for financial controls, personnel management, facilities, marketing, food preparation and quality, and general business operations and possess the organizational agility to report on these measures to your manager and Regional Vice President/Area Director of Operations on a regular basis
  • Drive your team in the areas of new product introductions and promotional programs; be the subject matter expert and institute training that will guide the implementation of these products/programs and provide training accordingly
  • Identify potential or existing operational problems across the business and initiate, develop, and implement appropriate solutions and then measure results
  • Communicate company policies with your management team/direct reports and hourly team members through written and oral communication in a timely and effective manner
  • Perform and demonstrate all operational duties, including production of all products on the brand menu and in accordance with brand and operational standards, with the expectation that management/direct reports and hourly team members will be trained to do the same
  • Ability to learn, transfer learning, train and hold management team/direct reports/shift supervisors accountable for knowing, demonstrating and effectively utilizing systems, tools, processes, and equipment which enable guest loyalty and increased profitability
  • Communicate company policies with management team/direct reports and hourly team members through written and oral communication in a timely and effective manner and in accordance with SSP approved communication methods
  • Sets and reviews objectives for all managers/direct reports and hourly team members on a weekly, monthly, and/or yearly basis, to aide in their development as an SSP employee and regularly report those objectives to the Director of Operations/General Manager and/or Regional Vice President/Area Director of Operations
  • Ensures annual performance appraisals are completed for all management/direct reports and hourly team members within your area of the business
  • Develops productive local Client Relationships (e.g. with Airport Management)
  • Drives and monitors effective merchandising of products at all times, ability to create great displays that reflect plan-o-grams and coach direct reports and team members on doing the same, and have good levels of availability of product
  • Implements production planning to drive down waste costs (where applicable)
  • Qualified candidates must have 7+ years of increasingly responsible restaurant/food service management experience, (direct P&L responsibility); or an equivalent combination of education and experience
  • Multi-unit operations and/or franchise operations management highly preferred
  • Aptitude to monitor and control labor costs in both dollar and percentage terms
  • Three (3) or more year’s proficiency with MS Office Suite applications including MS Word, Excel, and PowerPoint
  • Exceptional interpersonal skills and be able to interface effectively with all levels of management in the field and at the corporate level
  • Ability to partner with a diverse group of stakeholders
  • Ability to conduct gap analysis between desired and current state of expressed goals, based on business planning, knowledge of basic business operations, employee satisfaction, consumer satisfaction, and marketing effectiveness
  • Excellent written and verbal communication, including delivering presentations at public meetings
  • Proven ability to work under pressure, exercising good judgment. Ability to handle conflict and resolve uncomfortable situations with clients, customers, peers and direct reports
  • Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities

Restaurant General Manager, Kimonos Resume Examples & Samples

  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
  • Acts as the guest service role model for the restaurants
  • Verifies corrective action is taken to continuously improve service results
  • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return)
  • Ongoing development programs, seminars
  • Daily evaluation of restaurant service performance
  • Employee discussion and evaluations
  • Strong interpersonal skills and conflict resolution abilities
  • Dedication to providing exceptional guest service
  • Exceptional team building capability
  • Available to work a variety of shifts and weekends
  • Ability to travel considerable distance across campus
  • Ability to work in a fast paced environment
  • Employee will be required to work weekends and holidays*
  • 25% of Time Spent
  • Manages daily shift operations and ensures compliance with all Food & Beverage policies, standards and procedures
  • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective
  • Lead by example in all areas by becoming the expert in all aspects of the restaurant
  • Assist in developing, planning, and executing restaurant promotional activities and events
  • Maximize financial performance of the outlet by driving upselling and control of payroll and operating expenses through effective scheduling, budgeting, purchasing decisions as well as inventory and cash control
  • Select, train, evaluate, lead, motivate, coach, and discipline all employees in the division to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation
  • Create and execute annual Namu marketing and PR plans
  • Understand the business goals and regularly appraise and evaluate initiatives
  • Set goals around regular programming, key weekly happenings and communicate updates among hotel teams
  • Drive footfall towards B&F venue with awareness of revenue goals
  • Lead creative input, managing of budgets, all collateral design and production
  • Drive partnerships that strengthen B&F offerings and programming
  • Manage all social media channel posts (excluding guest complaint management)
  • Work with appropriate hotel teams to manage reputation review sites through Revinate (TripAdvisor, Starwood reviews, Facebook)
  • Work closely with Marketing Manager
  • 20% of Time Spent
  • Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s All Day Restaurant to ensure that established cultural and core standards are met long-range strategic planning for outlet operation
  • Solicits employee feedback and reviews employee satisfaction to identify and address employee problems or concerns
  • Ensure to comply with the grooming standard
  • Ensure compliance with legislated health and safety requirements within the work place
  • Conduct duties in a courteous, safe and efficient manner, in accordance W Dubai policies and procedures, ensuring that the highest level of service and communication is maintained
  • 10% of Time Spent
  • Assist with the service operation to guests
  • Assist in seating of guests

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7 Real Restaurant Manager Resume Examples That Worked in 2024

Stephen Greet

Restaurant Manager Resume

  • Restaurant Resumes by Experience
  • Restaurant Resumes by Type

If not for restaurant managers, nothing would get done in the restaurant industry. You hire personnel, coordinate schedules, order supplies, facilitate a warm environment, and maintain the budget. Your job helps shape modern social relations, community, city structure, and economy.

You shouldn’t have to become a professional at resume or cover letter writing to show employers your potential.

Thankfully, that’s not necessary. We’ve reviewed countless restaurant manager resumes, built tons of resume examples , and discovered what works and what won’t for landing interviews.

We distilled that information into seven free restaurant manager resume samples to help you make a resume to impress in 2024.

or download as PDF

Restaurant manager resume example with 4 years of experience

Why this resume works

  • Your restaurant manager resume should  show  rather than tell your job performance. Use metrics to discuss the employees you managed, health inspection scores, quarterly or annual returns, money saved through efficiency, reviews, and staff retention.
  • Important : don’t spell out the numbers. Numerals break up the visual monotony of letters and catch hiring managers’ eyes.
  • If you opt for a summary, customize it to each job you apply for. Review the job description and incorporate essential skills. It’s additionally important to mention the restaurant by name.
  • It might seem like a headache, but you’ll score fewer interviews if you fail to customize and mass spam a generic resume to employers.

Restaurant Assistant Manager Resume

Restaurant assistant manager resume example with 10 years of experience

  • Try using words like “spearheaded” and “overhauled” to highlight the ability to work without constant supervision.
  • Check the job description of the positions for which you apply. Though you can include skills related to all restaurant management jobs, you’ll have the best chance of getting past the ATS if you match your skills to those highlighted in the job description.
  • Because of the competition for restaurant manager jobs, hiring teams automate the initial stage with Applicant Tracking Systems (ATS) to accelerate the review process. Recruiters can filter resumes for specific job skills to remove any who may be a poor fit.
  • Include relevant skills for restaurant managers, such as customer service and interpersonal skills, troubleshooting, organization, leadership, and flexibility.

Entry-Level Restaurant Manager Resume

Entry-level restaurant manager resume example with 9 years of experience in the food industry

  • Demonstrating a history of serving, bartending, and supervising on your entry-level restaurant manager resume shows that you know the nuances of a dining establishment well enough to keep things running smoothly.

Restaurant General Manager Resume

Restaurant general manager resume example with 8 years of experience

  • Employers try to sift through applicants quickly to determine legitimate candidates. Placing your most significant experience at the top of the page will ensure your restaurant general manager resume lands in the interview pile rather than the bin. 
  • Focus on successes with metrics to back them up. For example, instead of writing “ job duties included budgeting and basic accounting skills ,” your resume would shine with “ generated restaurant target sales figures and individual server target sales, analyzing weekly data to make improvements, resulting in annual sales 11% above targets .”

Restaurant Bar Manager Resume

Restaurant bar manager resume example with 4 years of experience

  • Find examples of how you streamlined processes across teams to bolster your resume. For instance, finding innovative ways to communicate with the kitchen staff shows your ability to make operations easier for everyone.

Pizza Restaurant Manager Resume

Pizza restaurant manager resume example with 4 years of experience

  • If you have a background at any restaurant, you can highlight transferable skills. For instance, highlight using ingredients before spoilage as a chef (saving the restaurant money), engaging in positive customer service, and increasing delivery efficiency.
  • Use active voice, action words, concise sentences, and metrics in every bullet point as you build your resume  to make your application professional and polished.

Fast Food Restaurant Manager Resume

Fast food restaurant manager resume example with 10 years of experience

  • It’s best to highlight the most relevant jobs on your fast food restaurant manager resume . These should be at least two and no more than four work experiences.
  • We recommend including three to six bullet points for each work experience and less than 200 characters per point. To achieve the most impact in the fewest characters, you need to use quantifiable metrics.
  • If this is a challenge, don’t sweat it.  Writing the perfect resume  is no easy feat and may require some adjustment. Use our  resume checker  to see how you can make improvements that land you more interviews.

Related resume guides

  • Food Service Worker

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Restaurant General Manager Resume Examples and Templates

This page provides you with Restaurant General Manager resume samples to use to create your own resume with our easy-to-use resume builder . Below you'll find our how-to section that will guide you through each section of a Restaurant General Manager resume.

Restaurant General Manager Resume Sample and Template

What do Hiring Managers look for in a Restaurant General Manager Resume

  • Leadership Skills : Strong leadership abilities to oversee restaurant staff, set operational goals, and guide day-to-day operations.
  • Customer Focus : A commitment to providing excellent customer service and ensuring a positive dining experience.
  • Restaurant Management Expertise : Extensive knowledge of restaurant operations, including food and beverage management, inventory control, and staffing.
  • Problem-Solving Abilities : Aptitude for addressing issues that arise in a restaurant, such as customer complaints, staffing challenges, or operational inefficiencies.
  • Financial Acumen : Proficiency in managing budgets, controlling costs, and maximizing profitability while maintaining quality standards.

How to Write a Restaurant General Manager Resume?

To write a professional Restaurant General Manager resume, follow these steps:

  • Select the right Restaurant General Manager resume template.
  • Write a professional summary at the top explaining your Restaurant General Manager’s experience and achievements.
  • Follow the STAR method while writing your Restaurant General Manager resume’s work experience. Show what you were responsible for and what you achieved as a Restaurant General Manager.
  • List your top Restaurant General Manager skills in a separate skills section.

How to Write Your Restaurant General Manager Resume Header?

Write the perfect Restaurant General Manager resume header by:

  • Adding your full name at the top of the header.
  • Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding photo to your resume header.
  • Add your current Restaurant Management position to the header to show relevance.
  • Add your current city, your phone number and a professional email address.
  • Finally, add a link to your portfolio to the Restaurant General Manager resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.
  • Bad Restaurant General Manager Resume Example - Header Section

Cason 308 E. Homewood Lane Westford, MA 01886 Marital Status: Married, email: [email protected]

  • Good Restaurant General Manager Resume Example - Header Section

Cason Reilly, Westford, MA, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe

Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:

For a Restaurant General Manager email, we recommend you either go with a custom domain name ( [email protected] ) or select a very reputed email provider (Gmail or Outlook).

How to Write a Professional Restaurant General Manager Resume Summary?

Use this template to write the best Restaurant General Manager resume summary: Restaurant General Manager with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y] and [Z].

How to Write a Restaurant General Manager Resume Experience Section?

Here’s how you can write a job winning Restaurant General Manager resume experience section:

  • Write your Restaurant General Manager work experience in a reverse chronological order.
  • Use bullets instead of paragraphs to explain your Restaurant General Manager work experience.
  • While describing your work experience focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Restaurant General Manager).
  • Use action verbs in your bullet points.

Restaurant General Manager Resume Example

Restaurant General Manager

  • Managing operations to deliver quality services and achieve business objectives.
  • Collaborating with various departments to address issues and gain support.
  • Monitoring overall processes, identifying areas for improvement, and implementing measures to enhance customer satisfaction.
  • Creating a positive work environment to meet objectives.
  • Maintaining adequate staffing levels with competent crew and managers.
  • Reinforcing leadership behaviors and minimum standards with McDonald's crew and management teams.
  • Training and coaching restaurant teams.
  • Planning and executing development plans for potential candidates.
  • Forecasting expenses and budgeting for the store, monitoring against the plan.
  • Leading, coaching, and monitoring store team performance to ensure efficiency.
  • Analyzing business needs to forecast manpower requirements and develop executable plans.
  • Planning and strategizing training roadmaps for the store team based on designed training programs and cycles.
  • Assisted in schedule planning and assignment delegation to meet coverage and service demands.
  • Provided hands-on assistance to customers, assessed their needs, and kept up-to-date with consumer preferences.
  • Monitored cash intake and deposit records, improving accuracy and reducing errors.
  • Cultivated a loyal and highly satisfied customer base through proactive team management.
  • Developed and executed a restaurant business plan, building a cohesive team and identifying business opportunities, resulting in a remarkable 198% sales growth within 24 months.
  • Strategically assessed and adjusted restaurant staffing levels to meet evolving service demands.
  • Analyzed restaurant operations to enhance efficiency and service quality.
  • Led regular maintenance and repair activities to ensure the building and equipment remained in optimal condition.
  • Maintained seamless restaurant operations by coordinating and enforcing personnel policies and procedures in accordance with company standards.
  • Achieved financial objectives through meticulous restaurant budgeting and forecasting.
  • Evaluated sales and industry trends to determine supply requirements.
  • Completely revamped the operational structure.
  • Introduced new dining offerings to boost sales.
  • Achieved budgeted revenue targets and maximized food and beverage department profitability.
  • Implemented an employee training program to foster internal development.
  • Promoted sound business decision-making and led by example with integrity.
  • Provided excellent customer service and proactively addressed guest concerns.
  • Established a customer database for effective future marketing.
  • Implemented and maintained local and national sales/marketing programs.
  • Ensured compliance with business operations and legal regulations.
  • Planned and developed marketing strategies for food and beverage outlets, including menu changes, package deals, promotions, displays, decorations, and presentations within corporate guidelines to meet or exceed sales and financial goals.
  • Managed day-to-day operations by scheduling, ordering, and developing restaurant team members.
  • Oversaw profit and loss by following cash control/security procedures, maintaining inventory, managing employees, and taking necessary actions.
  • Enforced compliance with the Occupational Safety and Health Act and company safety and security policies.
  • Ensured food quality and customer satisfaction through the provision of high-quality services.
  • Established and upheld high standards of service, presentation, and cleanliness.
  • Conducted initial and ongoing training for front-of-house restaurant staff.
  • Verified accuracy of sales reporting, cash handling, and payroll accounting reports.
  • Maintained a presence on the floor, assisting in guest service.
  • Managed inventory control, labor costs, and budgeting.

Top Restaurant General Manager Resume Skills for 2023

  • Restaurant management
  • Staff supervision and training
  • Food safety and hygiene
  • Menu planning and pricing
  • Inventory management
  • Cost control and budgeting
  • Vendor management
  • Food and beverage ordering
  • Restaurant scheduling
  • Customer service management
  • Table service and guest relations
  • Kitchen management
  • Quality control and food standards
  • Health and safety regulations
  • Restaurant equipment maintenance
  • Restaurant marketing and promotions
  • Reservation systems
  • Menu development and innovation
  • Employee recruitment and hiring
  • Employee performance evaluations
  • Staff motivation and morale
  • Staff conflict resolution
  • Customer feedback management
  • Restaurant profitability analysis
  • Point of Sale (POS) systems
  • Beverage program management
  • Wine and beverage knowledge
  • Profit and loss (P&L) analysis
  • Restaurant layout and design
  • Restaurant inspections and compliance
  • Restaurant financial reporting
  • Food cost analysis
  • Beverage cost analysis
  • Staff scheduling tools (e.g., Deputy, HotSchedules)
  • Reservation management software
  • Restaurant inventory software
  • Restaurant marketing tools
  • Food preparation and presentation
  • Vendor negotiations
  • Food and beverage trends
  • Restaurant accounting principles
  • Food safety audits
  • Presentation and communication skills
  • Problem-solving abilities
  • Time management and organization
  • Adaptability and flexibility
  • Decision-making skills
  • Conflict resolution

How Long Should my Restaurant General Manager Resume be?

Your Restaurant General Manager resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.

On an average, for Restaurant General Manager, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.

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  • • Managed day-to-day operations, ensuring top-notch customer service and quality compliance, servicing over 500 customers daily.
  • • Implemented cost-saving strategies, reducing food waste by 15% and optimizing the supply chain management process.
  • • Oversaw staff training programs, improving overall service speed by 20% and increasing customer satisfaction ratings.
  • • Negotiated with vendors to get the best prices for ingredients, maintaining high-quality standards while reducing costs by 10%.
  • • Streamlined kitchen and front-of-house communication, resulting in a 25% decrease in average customer wait times for orders.
  • • Assisted with the financial management of the restaurant, contributing to a 5% increase in quarterly revenue through strategic menu development.
  • • Led a team of 30+ workers, fostering a collaborative environment that maintained low turnover rates (
  • • Implemented new inventory tracking system that reduced discrepancies by 18%, enhancing operational efficiency.
  • • Coordinated cross-training of staff, allowing for a more flexible team that could handle a 15% increase in peak period traffic without additional hiring.
  • • Participated in the development and rollout of a customer loyalty program that increased repeat business by 12% within the first year.
  • • Managed shifts with a team of 15, efficiently allocating staff resources to improve service delivery and minimize downtime.
  • • Led employee training initiatives, resulting in a team recognized for best customer service in the district.
  • • Introduced a waste tracking program that cut down excess spending on supplies by 7%, aligning with sustainability goals.
  • • Maintained a 96% accuracy rate in order fulfillment through the development of an enhanced order management system.

5 Restaurant General Manager Resume Examples & Guide for 2024

Your restaurant general manager resume must display strong leadership skills. It should reflect your ability to direct and maintain high-performing teams. Include a proven track record of operational excellence on your resume. Showcase your expertise in financial management and customer satisfaction to stand out.

All resume examples in this guide

restaurant general manager resume template

Traditional

restaurant general manager resume template

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

Restaurant General Manager resume example

As a restaurant general manager, articulating your diverse skill set to match the unique requirements of different establishments can be a daunting resume challenge. Our comprehensive guide provides tailored strategies and examples that will help you effectively highlight your experience and adapt your resume to stand out in a competitive job market.

  • Get inspired from our restaurant general manager resume samples with industry-leading skills, certifications, and more.
  • Show how you can impact the organization with your resume summary and experience.
  • Introducing your unique restaurant general manager expertise with a focus on tangible results and achievements.

If the restaurant general manager resume isn't the right one for you, take a look at other related guides we have:

  • Reservations Manager Resume Example
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  • Cook Resume Example
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  • Bartender Server Resume Example
  • Front of House Manager Resume Example
  • Dishwasher Resume Example
  • Line Cook Resume Example
  • Head Bartender Resume Example
  • Assistant Restaurant Manager Resume Example

Designing your restaurant general manager resume format to catch recruiters' eyes

Your restaurant general manager resume will be assessed on a couple of criteria, one of which is the actual presentation.

Is your resume legible and organized? Does it follow a smooth flow?

Or have you presented recruiters with a chaotic document that includes everything you've ever done in your career?

Unless specified otherwise, there are four best practices to help maintain your resume format consistency.

  • The top one third of your restaurant general manager resume should definitely include a header, so that recruiters can easily contact you and scan your professional portfolio (or LinkedIn profile).
  • Within the experience section, list your most recent (and relevant) role first, followed up with the rest of your career history in a reverse-chronological resume format .
  • Always submit your resume as a PDF file to sustain its layout. There are some rare exceptions where companies may ask you to forward your resume in Word or another format.
  • If you are applying for a more senior role and have over a decade of applicable work experience (that will impress recruiters), then your restaurant general manager resume can be two pages long. Otherwise, your resume shouldn't be longer than a single page.

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Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

If you happen to have plenty of certificates, select the ones that are most applicable and sought-after across the industry. Organize them by relevance to the role you're applying for.

Essential sections that should make up your restaurant general manager resume include:

  • The header - with your contact details (e.g. email and telephone number), link to your portfolio, and headline
  • The summary (or objective) - to spotlight the peaks of your professional career, so far
  • The experience section - with up to six bullets per role to detail specific outcomes
  • The skills list - to provide a healthy mix between your personal and professional talents
  • The education and certification - showing your most relevant degrees and certificates to the restaurant general manager role

What recruiters want to see on your resume:

  • Proven leadership and team management skills, with a track record of training and motivating staff to provide exceptional customer service.
  • Experience with budgeting, financial planning, and cost control in a food service setting, demonstrating an ability to maximize profits without compromising on quality.
  • Detailed understanding of restaurant operations, including inventory management, vendor relationships, and health and safety regulations.
  • Strong business acumen and the ability to strategize for marketing and sales growth, identifying and capitalizing on market trends to drive restaurant success.
  • A history of successfully managing customer complaints and resolving conflicts, resulting in an enhanced dining experience and increased customer loyalty.

The restaurant general manager resume experience section: a roadmap to your expertise

The resume experience section provides you with an opportunity to tell your professional narrative.

Recruiters, reading between the lines of your resume, use the experience section to better understand your unique skill set, accomplishments, and what unique value you bring about.

Discover five quick steps on how to write your experience section:

  • Curate only relevant experience items to the role and include the company, description, and dates; all followed by up to six bullets per experience item;
  • Each experience item should feature tangible results of your actions - if you can include a number or percent, this will further highlight your aptitude;
  • If you've received any managerial or customer feedback, use short excerpts of it as further social proof of your technical or people skills;
  • Make sure you're using the appropriate verb tense when listing your responsibilities;
  • Within the description for each role, you could summarize your most noteworthy and relevant achievements.

Now, take note of how a real-world restaurant general manager professional received opportunities at industry leaders with these resume experience sections:

  • Led a team of 50 employees, fostering a culture of excellence and continuous improvement in customer service at Tasty Treats Restaurant.
  • Implemented a new inventory management system that reduced food waste by 20%, significantly lowering operational costs.
  • Negotiated with suppliers to obtain better pricing on high-volume ingredients, saving the company approximately $10k annually.
  • Initiated a staff training program that improved employee retention by 15% at Gourmet Bites.
  • Boosted restaurant revenue by 25% through targeted marketing campaigns and menu redesign.
  • Collaborated with the culinary team to incorporate farm-to-table concepts, enhancing customer satisfaction and repeat business.
  • Managed the successful opening of the new Seafood Delight location, recruiting a full staff and establishing operating procedures.
  • Increased average per-customer spend by 18% through the introduction of a premium wine and cocktail selection.
  • Oversaw a 30% improvement in operational efficiency by streamlining the reservation and seating process.
  • Revitalized an underperforming restaurant, turning around a negative profit margin to achieve a 10% profitability increase at Savory Selections.
  • Developed a customer loyalty program that led to a 20% boost in the regular customer base.
  • Managed day-to-day operations, ensuring consistent quality and service standards were upheld across all shifts.
  • Orchestrated a digital transformation initiative at Burger Haven, integrating POS systems with online ordering platforms, resulting in a 35% increase in takeout sales.
  • Devised a strategic partnership with local breweries, enhancing the dining experience and expanding the customer base.
  • Reduced labor costs by 10% through better scheduling efficiencies without sacrificing service quality.
  • Played a pivotal role in expanding the Fine Dine Empire brand, adding three new locations within the tenure due to exceptional revenue growth.
  • Elevated guest experience by initiating a chef's table program, which contributed to a 30% increase in positive online reviews.
  • Spearheaded a sustainability project that cut down on single-use plastics in the restaurant, enhancing the brand's image for environmental stewardship.
  • Directed the complete renovation and menu overhaul of Vintage Eats, attracting a more upscale clientele and boosting sales by 40%.
  • Implemented a staff cross-training program, creating a more versatile and efficient workforce.
  • Liaised with event planners to triple the number of hosted events, substantially increasing the restaurant's exposure and ancillary revenue streams.
  • Revamped operational protocols at Pizzeria Gusto, leading to a 50% faster turnover rate during peak hours and corresponding uplift in evening revenue.
  • Cultivated a strong supplier network, improving ingredient quality while maintaining cost control.
  • Introduced live music nights, creating a vibrant atmosphere that increased weekend patronage by 25%.
  • Pioneered a farm-to-fork initiative at The Green Plate, enhancing menu offerings with local, organic produce and boosting sales by 22%.
  • Administered comprehensive cost-control measures, resulting in a 15% reduction in kitchen expenses while maintaining food quality.
  • Established a culture of exceptional service that led to a 5-star rating on major review platforms.
  • Guided Quick Bites Eatery through a significant growth phase, doubling the number of employees to meet increased consumer demand.
  • Developed and implemented a point-based rewards system that encouraged customer retention and increased average visit frequency by 20%.
  • Optimized supply chain logistics, yielding a 12% reduction in overhead costs while ensuring the timely availability of fresh ingredients.

Quantifying impact on your resume

  • Include the percentage increase in overall restaurant revenue during your management tenure to demonstrate financial growth capacity.
  • State the number of employees you've managed, showcasing your leadership and team management abilities.
  • Mention the exact figure of cost savings achieved through process improvements to indicate your financial acumen.
  • List the number of new processes or systems implemented to show innovation and problem-solving skills.
  • Quantify customer satisfaction improvements by highlighting growth in positive reviews or ratings under your management.
  • Detail the volume of inventory you have managed to reflect your organizational skills and attention to detail.
  • Provide the number of successful promotions or marketing campaigns executed to exhibit marketing prowess and operational effectiveness.
  • Specify the reduction in employee turnover rates to demonstrate talent retention and a positive work environment fostered by your leadership.

Action verbs for your restaurant general manager resume

Target Illustration

Four quick steps for candidates with no resume experience

Those with less or no relevant experience could also make a good impression on recruiters by:

  • Taking the time to actually understand what matters most to the role and featuring this within key sections of their resume
  • Investing resume space into defining what makes them a valuable candidate with transferrable skills and personality
  • Using the resume objective to showcase their personal vision for growth within the company
  • Heavily featuring their technical alignment with relevant certifications, education, and skills.

Remember that your resume is about aligning your profile to that of the ideal candidate.

The more prominently you can demonstrate how you answer job requirements, the more likely you'd be called in for an interview.

Recommended reads:

  • How to List Continuing Education on Your Resume
  • Perfecting the Education Section on Your Resume

If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.

How to showcase hard skills and soft skills on your resume

Reading between the lines of your dream job, you find recruiters are looking for candidates who have specific software or hardware knowledge, and personal skills.

Any technology you're adept at shows your hard skills. This particular skill set answers initial job requirements, hinting at how much time your potential employers would have to invest in training you. Showcase you have the relevant technical background in your skills section , as well as your certificates ones.

Meanwhile, soft skills hint at how well you communicate, solve problems, and adapt to new environments . Basically, your interpersonal communication skills that show recruiters if you'd fit into the team and company culture. You could use the achievements section to tie in your greatest wins with relevant soft skills.

It's also a good idea to add some of your hard and soft skills across different resume sections (e.g. summary/objective, experience, etc.) to match the job requirements and pass the initial screening process. Remember to always check your skill spelling and ensure that you've copy-pasted the name of the desired skills from the job advert as is.

Top skills for your restaurant general manager resume:

Inventory Management

Budgeting and Finance

Food and Beverage Knowledge

Safety and Sanitation Regulations

Restaurant Operations Management

Purchasing and Supply Chain Management

Menu Planning and Optimization

Marketing and Promotion

Staff Training and Development

Point of Sale (POS) Systems Proficiency

Communication

Customer Service

Problem-Solving

Time Management

Adaptability

Attention to Detail

Conflict Resolution

Stress Management

Mention specific courses or projects that are pertinent to the job you're applying for.

Including your education and certification on your restaurant general manager resume

The significance of your resume education section is paramount. It can show your diverse talents and experiences that are relevnt to the position.

  • Incorporate educational qualifications, mentioning the institution and period.
  • If you're on your academic journey, pinpoint your expected completion date.
  • Opt for leaving out degrees that don't serve the job's purpose.
  • Provide an overview of your educational experiences if it spotlights your milestones.

When recruiting for restaurant general manager roles, candidates with relevant education and certification definitely stand out amongst competitors.

Showcase your academic background in the best way possible by:

  • Listing all degrees and certifications that are part of the candidate qualifications in the restaurant general manager advert
  • Including any extra certificates, if they make sense to your application
  • Not going over the top in details - the certificate name, institution, and dates are enough
  • If you're in the process of obtaining a degree or certificate that's relevant to the job, include your expected graduation/certification dates

The education and certification sections help back up your application with years of experience in the industry or niche.

Select some of the most cutting-edge or applicable credentials for your next restaurant general manager application from our list:

The top 5 certifications for your restaurant general manager resume:

  • ServSafe Food Protection Manager Certification (ServSafe) - National Restaurant Association
  • Certified Food and Beverage Executive (CFBE) - American Hotel & Lodging Educational Institute
  • Certified Restaurant Manager (CRM) - National Restaurant Association Educational Foundation
  • Food Safety Manager Certification (FSMC) - various accredited programs
  • Hospitality Management Professional (HMP) - American Hotel & Lodging Association
  • Should I Put In An Incomplete Degree On A Resume?
  • Should You Include Eagle Scout On Your Resume?

The restaurant general manager resume summary or objective: integrating keywords, achievements, and more

Deciding whether to include a resume summary or an objective in your restaurant general manager resume is crucial. Both serve as key introductory elements at the top of your resume, encapsulating your profile in up to five sentences and incorporating relevant keywords from the job advert.

Here are the key differences between the two:

  • The resume summary focuses on aligning your achievements and experience with the job requirements. It provides recruiters with a snapshot of your expertise , helping you stand out as an ideal candidate for the role.
  • The resume objective, on the other hand, centers on your career goals and aspirations , detailing how the role aligns with your career progression. It's particularly suitable for candidates with less professional experience or those new to the job market.

Below are examples demonstrating best practices in utilizing the resume summary and/or objective to make a strong first impression with your restaurant general manager resume.

Resume summaries for a restaurant general manager job

  • With over 15 years at the helm of high-volume dining establishments in New York, I have honed a blend of team leadership, operational efficiency, and customer service excellence. My proactive approach has consistently resulted in improved revenue growth, with a personal record of increasing sales by 25% in a single fiscal quarter.
  • Transitioning from a 10-year career as a Supply Chain Manager, I possess the logistical expertise and process optimization skills to seamlessly adapt to the fast-paced environment of restaurant management. My background includes driving a 30% cost reduction through strategic vendor negotiations and inventory control.
  • Dedicated hospitality professional boasting a decade-long tenure managing a renowned Michelin-starred restaurant in San Francisco, I excel in orchestrating memorable dining experiences while maintaining top-notch operational standards. Instrumental in leading my team to secure a coveted regional dining award for three consecutive years.
  • Professionally trained as a Head Chef with 12 years of culinary artistry, I bring a deep understanding of kitchen operations, menu development, and food cost management to the restaurant management domain. Spearheaded a farm-to-table initiative that elevated restaurant reputation and increased patronage by 40%.
  • Eager to leverage my extensive customer service background and passion for the culinary arts, I aim to cultivate an engaging and efficient dining environment. Though new to restaurant management, my adaptability and commitment to excellence will drive me to upscale dining experiences and contribute to sustained business growth.
  • With a fresh perspective backed by five years of event planning and team coordination, I seek to apply my organizational skills and enthusiasm for the hospitality industry. My goal is to create a positive and productive work culture that resonates with both staff and patrons, fostering a reputation for excellence.

Recruiters' favorite additional restaurant general manager resume sections

When writing your restaurant general manager resume, you may be thinking to yourself, " Is there anything more I can add on to stand out? ".

Include any of the below four sections you deem relevant, to ensure your restaurant general manager resume further builds up your professional and personal profile:

  • Books - your favorite books can showcase that you have an excellent level of reading comprehension, creativity, and outside the box thinking;
  • Languages - make sure you've included your proficiency level alongside a relevant certificate or a form of self-assessment;
  • Website link - ensure you've curated your most relevant and recent projects in your professional portfolio (and that the link is a part of your resume header) to support your application;
  • Passions - showing recruiters how you spend your time outside of work and what activities or causes you're invested in.

Key takeaways

  • The layout of your resume should take into consideration your professional background while integrating vital sections and design elements;
  • Highlight your most pertinent achievements for the role all through different sections;
  • Be very specific when selecting your certifications, hard skills, and soft skills to showcase the best of your talents;
  • Include within the top one-third of your restaurant general manager resume a header and summary to help recruiters understand your experience and allocate your contact details. A skills box is optional, but it will help you align your expertise with the role;
  • Detail the full extent of your professional experience with specific bullets that focus on tasks, actions, and outcomes.

restaurant general manager resume example

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Samples › Restaurant General Manager

Restaurant General Manager Sample

Download and customize our resume template to land more interviews. Review our writing tips to learn everything you need to know for putting together the perfect resume.

Restaurant General Manager Resume Template 1

Not sure how to format your resume? Download our free guide and template .

Career advice featured in – Forbes, Glassdoor, Reader's Digest, MarketWatch, The CheatSheet

Restaurant General Managers handle many behind-the-scenes business functions. They recruit new personnel, oversee facility maintenance, build supplier relationships, set viable budgets and schedules, and monitor legal compliance, all while making sure the operation runs smoothly. In addition to their multitasking skills, general managers use top-notch leadership to motivate and align a team around shared objectives. 

Before you land your next role, you need a Restaurant General Manager resume that ticks all of the boxes. It’s about showing the hiring manager that you can do all of the above and more. So, where should you start? Get a leg up on the competition with a resume crafted by our professional writers. Read our expert writing tips and take a look at our resume example. 

How to write a resume

Looking to land a superb hospitality role? Perfecting your Restaurant General Manager resume is the answer. If it’s been a while since you last applied for a new job, don’t panic. Writing a great resume doesn’t have to be a challenge. There are some tried and true tips you can use that will help you along the way. 

Here’s the advice that you need to get ahead:

Start by doing your research 

Before you get started on your Restaurant General Manager resume, you need to do your research. It’s important that you know the company to which you are applying well. That means understanding their brand, their customers, and their vision. 

If you are applying to work at a chain – such as Olive Garden or Applebees – you can find all of this information online with ease. On the other hand, if you are applying to work at an independent restaurant, you may have to do some more sleuthing. Take a look at the business’ website, its social media accounts, and Google its name to see what comes up. 

Having a decent understanding of the business means that you can tailor your resume content to meet the hiring manager’s needs. Consider what they are looking for in a Restaurant General Manager and ensure that your resume touches on those points. 

Get the format on point 

The next step is about getting the format right. Every resume should include a header, a summary, an employment history, a skills section, and an education section. Take a look at our resume example below if you need to see how this looks on the page. You can also use the guides we have listed here to perfect every section of your next resume: 

How To Write Your Resume’s Work Experience Section

How To Write Your Resume’s Education Section

Good Skills To Put On Your Resume

You don’t want to give the hiring manager any surprises when it comes to your resume. For that reason, it’s safest to stick to a structure that they are likely to recognize. Using the above format will mean that they can easily see what skills and experience you have. 

Avoid flashy resumes!  

Think you can grab the attention of the hiring manager with a flashy resume? Think again. When you are writing your next application, using gimmicks is not the way to go. 

It’s smarter to keep things slick and professional. While certain creative resumes can help you to get ahead, it’s all too easy to get this part of the process wrong. You don’t want to fall into that trap and end up destroying your chances of landing your next job. 

Be sure to choose a template or design that is formal and plain. That way, the hiring manager can focus on the content of your resume, rather than the garish design.

Quantify your claims

Claiming that you’re the number one Restaurant General Manager in the district is all well and good… but can you prove it? Whenever you state something on your resume, look for ways that you can substantiate that claim. That may mean adding in some statistics, a timeline, or other facts. When you add evidence to your resume, it can make a world of difference. 

This is particularly important when it comes to your summary and work experience sections. In the bullet points below each job title, you should add information that is likely to impress the hiring manager. Include as much detail as you can here to win them over. 

Add in the right keywords

Many companies now use Applicant Tracking Systems (ATS) to help them manage a high volume of resumes. If you want to make sure your resume gets past the ATS , including the right keywords is a must. Refer to the original job posting and look out for any job-specific terms and phrases that the hiring manager has used there. Weaving these throughout the content of your resume could help you beat the bots and get past the software. 

It doesn’t end there. You also need to make sure that your resume is easy to read. Stick to the sections that we have outlined and use a structure that works well. Keep the format simple and use a font that is well-known. You don’t want to do anything that could potentially trip up the ATS software and lead to you getting an unwarranted rejection.  

Restaurant General Manager resume example 

By this point, you should have a good grasp on how to write a Restaurant General Manager resume. However, there’s one more thing that you need. So that you can perfect this art, take a look at our expertly-written resume example. You can use the below as a template when you are creating your own document. Follow the same structure and include these sections: 

City, State or Country if international

Phone | Email

LinkedIn URL

RESTAURANT GENERAL MANAGER PROFESSIONAL

A dynamic, results-oriented Restaurant General Manager and Sales/Marketing Professional offering focused leadership to drive sales and profitability in highly competitive markets. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees.  Consistently achieve performance goals through enthusiasm, tenacity and initiative.  Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals.

CORE COMPETENCIES

Cost Containment/Control

Customer Service

Facilities/Safety Management

Guest Relations

Loss Prevention

P & L Management

Policies/Procedures

Purchasing/Inventory

Quality Assurance

Restaurant Management

Staff Training

Team Building

PROFESSIONAL EXPERIENCE

RESTAURANT GENERAL MANAGER

COMPANY INC | CHICAGO, IL | 2015 to 2020

Responsibilities

Manage operations for smooth functioning operation while maintaining a high standard of customer satisfaction

Responsible for the overall food and beverage operations by formulation of policies, business goals and exceeding revenue targets.

Focused on continuous staff training and development to ensure policies and procedures are followed

Developed close relationships with clients and analyzed their needs to develop and build menus and personalized events to ensure top level customer service, retention and referrals.

Ensure company standards for quality and service are exceeded by each team member

Effectively implemented new systems and procedures that increased sales by 20%

Responsible for the strategic marketing and advertising efforts that increase brand awareness, exposure and overall revenues by 30%

Assisted with interviewing, hiring, training, and development of qualified employees.

Managed front of house staff including servicers, bussers, hostesses and bartenders: had a record low turnover of 10% and through creative improvement initiatives, increased productivity by 40%

Managed back of house operations including food preparation, quality control and expediting: continuously achieved a 100% audit on xxx and a 98% customer service satisfaction on food quality and timing

Ensured quality and critical communication between the front and back of house: this resulted in a record number of nights with zero mistakes and increased revenues of over 130%

Created numerous in-store contests and promotions to increase sales, productivity and facilitate team building: ideas were so successful they were adopted by the corporate office and used for training purposes

Deal with customer complaints and concerns achieving record 100% customer satisfaction ratings

Worked directly with health inspectors and city officials to ensure that restaurant meets and exceeds local laws and codes: achieved a record rating of 100% for 6 audits

Created employee schedule to ensure labor hours fall within projected guidelines and accommodating numerous employee requests

COMPANY INC | CHICAGO, IL | 2012 to 2015

Provided maximum customer satisfaction and effective management of operations and supporting services by sustaining growth and quality while driving profitability.

Partnered with large booking agencies and hired local and national live acts to increase revenues and gain exposure

Responsible for controlling costs of material related to production and service

Maintained expenses below budget through accurate planning and waste reduction.

Initiated a positive approach to receiving customer feedback, satisfaction and address problems and concerns.

Achieves targets and goals resulting in an increase in sales by 30 percent.

Revitalized the Restaurant menu with financial viability in mind by developing and introducing new concepts.

Initiated a promotion by introducing a specialty cuisine attraction at the restaurant which increased foot traffic by 20%

Responsible for conducting sales calls, client visits, promotions and maintained relationships with suppliers

Ensured store stock levels were appropriate for operations and managed ordering of supplies

Hands on operator during peak hours

Trained staff on a regular basis on improving their customer service standards and Food and Beverage product knowledge, wines and spirits.

Increased annual revenues by 50% annually and took a declining market to high levels of sales within one year

Exceeded corporate and personal quotas on a consistent basis

Developed lasting relationships with contacts at which prove to be an excellent referral source

Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

R elevant Coursework List coursework taken (even include those you are planning on taking)

Awards/Honors: List any awards, honors or big achievements

Clubs/Activities: List clubs and activities in which you participated

Relevant Projects: List 2-3 projects you have worked on

Key hard & soft skills for a Restaurant General Manager 

Restaurant General Managers have to keep everything moving in the right direction. You might say that it’s a tall order. When you are writing your resume, you need to prove that you have what it takes to succeed. Including a mixture of hard and soft skills is the only option. 

Hard skills apply directly to the hospitality industry. For example, “cost containment/control” and “P&L management” are in this category. Soft skills, on the other hand, are transferable. These may include “excellent communication” or “team building”. If you’re not sure which skills to include on your Restaurant General Manager resume, here are some ideas: 

​​Budgeting & Cost Accounting

Conflict Resolution

Customer Service & Satisfaction

Employee Scheduling

Food & Beverage Operations

Guest Relations & Communications

Marketing & Advertising

Menu Development

New System Implementation

Productivity Improvement

Regulatory Compliance

Staff Training & Motivation

Supplier & Vendor Relations

Talent Recruiting & Retention

Summary & last words

Creating a Restaurant General Manager resume that lands you an interview is not easy. However, there are some ways that you make sure that you get ahead of the game. In this guide, we have shared a stellar resume example along with the tips that you need. You can use all of the above to help you when you’re writing your next application. If you want to make sure that you get ahead, you can use one of our trusted professional resume writers.

Introduction to ZipJob: Professional resume writers

Here at ZipJob, we want to empower you to take your hospitality career to new heights. Our expert team boasts a full-service resume writing offering. Over the years, we have helped 3,000+ professionals across 65 different industries reach their professional goals. Whatever your ambitions are, we will work alongside you to get you to where you want to be. If you’re ready to start investing in your professional future, there's no time like the present. We have a selection of different packages, depending on what you need. Land more interviews and get hired faster than ever now.

Why you should make use of our resume writing services to land your next Restaurant General Manager job

As a Restaurant General Manager, it’s your job to keep all of the plates spinning in sync. That’s hard enough without having to worry about writing a stellar resume that lands you interviews. If you’re looking for a quick and easy way to get ahead, trust one of our expert resume writers. We can do the hard work for you, meaning that you can focus on finding the right role for you. Our team knows the ins and outs of the hospitality world and can help you.

Resume writing service for a Restaurant General Manager: Let us write your resume

The ZipJob resume writing service is the key to your success. Our team understands the hospitality industry, and so knows what hiring managers are seeking in resumes. If you are looking for a way to get ahead of the competition, trusting us to do the work for you is the way to go. We will help you create an interview-winning Restaurant General Manager resume that converts. Regardless of what career aspirations you have, we are the perfect partner – helping you reach and even exceed your goals in the long term.

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Restaurant General Manager Resume Example & Guide for 2024

restaurant general manager resume template

As the leader of a restaurant, the role of a Restaurant General Manager (RGM) can have a significant impact on the success or failure of the business. A well-written and tailored RGM resume can be the key to obtaining a highly coveted position at a company. This article will provide an in-depth guide on exactly what a Restaurant General Manager does and what they need to succeed in this field.

At its core, a Restaurant General Manager is responsible for overseeing the daily operations of a restaurant, including managing staff and customers, finances, and inventory. An RGM needs to have a multitude of skills in order to succeed in this role. Exceptional people management, financial acumen, and strategic thinking all play a large part in the key responsibilities an RGM must be prepared for.

Perhaps the most crucial aspect of a successful RGM is the ability to manage and communicate with employees effectively. This requires a strong sense of emotional intelligence and leadership skills. An RGM should be able to listen, empathize, and direct employees appropriately in order to create an environment in which staff feels heard and motivated to perform their best.

Financial acumen is also essential, as an RGM must manage the financial performance of the restaurant, which involves forecasting revenue and expenses, analyzing financial reports and budgets, and making decisions that positively impact the bottom line.

In addition to people management and financial planning, an RGM must also possess strong analytical and strategic thinking skills. They must be able to think creatively and strategically about the restaurant’s long-term goals and objectives while balancing the day-to-day needs of the business.

The restaurant industry is highly competitive and fast-paced, and a well-crafted RGM resume is essential in order to stand out from the competition. By understanding the key skills and responsibilities of the role, aspiring RGMs can tailor their resume to showcase their unique strengths as a candidate. In the following sections, we’ll dive into the specific components that make up an effective RGM resume.

restaurant general manager resume template

Key Elements of a Restaurant General Manager Resume

When creating a resume for the position of Restaurant General Manager, it is important to include the essential components that will effectively showcase your skills and experience. A well-crafted resume should grab the attention of hiring managers and entice them to invite you for an interview.

Essential Components of an Effective Resume

Professional Summary/Objective Statement:  This section briefly introduces you as a professional and highlights your career goals.

Skills Section:  This section lists your top skills, including industry-specific ones such as knowledge of food and beverage operations, staff management, budgeting, and customer service.

Work Experience:  This section is where you will showcase your relevant work experience, including job titles, company names, employment dates, and key accomplishments that demonstrate your capabilities as a Restaurant General Manager.

Education:  This section includes details of your formal education and any relevant certifications or training courses.

Other Sections:  Depending on your experience and background, you may wish to include other sections such as Volunteer or Community Service, Awards and Recognition, or Professional Affiliations.

Tailoring Your Resume to the Restaurant General Manager Role

When tailoring your resume to the Restaurant General Manager role, it is important to emphasize your experience in the food service industry, specifically in management and leadership roles. Create a separate section that highlights your achievements in these areas, including exceeding sales targets, effectively managing budgets, developing menus, and successfully implementing new policies.

Additionally, highlight your experience in customer service, as this is a critical aspect of any restaurant role. Use specific examples to demonstrate how you have resolved customer complaints or improved overall customer satisfaction.

Incorporate industry-specific keywords into your resume, such as “food and beverage operations”, “menu planning”, “cost control”, and “staff training and development”, to help your resume show up in searches and make it clear that you have the required experience.

It is also important to tailor your resume to the specific restaurant you are applying to. Research the company’s values, mission, and menu items to demonstrate that you have a genuine interest in the business and are able to align with its objectives.

Finally, proofread your resume carefully, paying attention to grammar, punctuation, and formatting. A well-written, error-free resume will create a positive impression on your potential employer and increase your chances of landing the job.

By including these key elements and tailoring your resume to the Restaurant General Manager role, you will create a strong and effective document that showcases your qualifications and experience, setting you apart from other candidates.

restaurant general manager resume template

Restaurant General Manager Resume Example

When creating a resume for a Restaurant General Manager, there are certain key elements and formatting tips that should be incorporated to capture the attention of hiring managers in the industry. In this section, we will provide a comprehensive sample resume for a Restaurant General Manager, highlighting these important elements and tips.

Key Elements in a Restaurant General Manager Resume

Header and Contact Information : The header of the resume should contain the name, phone number, email address, and location of the applicant. This information should be clear and easy to read, as it serves as the starting point for the hiring manager.

Summary Statement : A well-crafted summary statement should grab the reader’s attention and entice them to read further. It should give an overview of the applicant’s experience and skills in the industry, and how they fit the needs of the company.

Professional Experience : This section should be the main focus of the resume, highlighting the applicant’s achievements and responsibilities in previous restaurant management roles. It should be organized in reverse chronological order and include the name and location of the establishment, the dates of employment, and a detailed description of the applicant’s duties and accomplishments.

Education and Certifications : This section should outline the applicant’s educational background, as well as any relevant certifications they may have obtained in the industry, such as food safety certifications.

Skills : This section should detail the specific skills and abilities that the applicant possesses, such as leadership, communication, and the ability to manage budgets and inventory.

Formatting Tips for a Restaurant General Manager Resume

Length : As a general rule, a Restaurant General Manager resume should be no longer than two pages in length. It should be easy to read, with clear headings and bullet points.

Font and Style : The font should be professional and easy to read, such as Times New Roman or Arial. The style should be traditional, with black text on a white background.

Keywords : Incorporating keywords that are relevant to the restaurant industry can help the resume stand out and catch the attention of the hiring manager. This could include specific job titles, skills, or industry-specific terminology.

Customization : Customizing the resume to fit the specific company and job posting can show the hiring manager that the applicant is a good fit for the position. This could include tailoring the summary statement or professional experience section to highlight relevant experience.

A Restaurant General Manager resume should showcase the applicant’s experience, skills, and achievements in the industry, while being formatted in a way that is professional and easy to read. Following these key elements and formatting tips can help increase the chances of getting an interview and landing the job.

Professional Summary

Your professional summary is like the trailer of a movie, it gives a sneak peek of what to expect in the full feature. It is usually the first thing a hiring manager sees on your resume and determines whether they will take the time to read further. Therefore, it is crucial to craft an engaging and impactful summary that catches the employer’s attention. Here are some tips to help you:

1. Know Your Audience

Before you start crafting your summary, it’s essential to know the employer’s needs, values, and goals. Research the company’s mission statement, job description, and values stated on their website or social media. This information will help you tailor the summary to fit the employer’s expectations.

2. Highlight Your Strongest Attributes

Your professional summary should showcase your unique selling proposition (USP); what sets you apart from other candidates. Highlight your most relevant and impressive achievements, skills, and experiences that align with the employer’s needs. Use action verbs and quantifiable metrics to illustrate your accomplishments.

3. Keep it Concise and Relevant

Your summary should be brief, ideally not more than three to four sentences. Avoid fluff and irrelevant information that distracts from your USP. Your summary should be concise, compelling, and relevant to the employer’s needs.

Examples of Strong Professional Summary Statements

Restaurant General Manager with over ten years of experience leading teams, managing food and labor costs, and increasing sales revenue by 25%. Skilled in maintaining high standards of customer service, reducing employee turnover, and creating profitable partnerships with local vendors.

Highly motivated and driven Restaurant General Manager with a proven track record of success in a fast-paced environment. Recognized for implementing cost-effective strategies that saved the restaurant 30% in expenses, while maintaining high employee morale and satisfaction.

Examples of Weak Professional Summary Statements

Seeking a Restaurant General Manager position with hopes of utilizing my skills to grow the business.

Experienced Restaurant General Manager looking for new opportunities.

Your professional summary is your first impression to a hiring manager. It should be brief, compelling, and tailor-made to fit the employer’s needs. Remember to highlight your USP, use quantifiable metrics and action verbs, and keep it concise and relevant. Use the examples provided as a guide to create a winning professional summary statement.

Key Skills and Relevant Experience

As a Restaurant General Manager, certain skills are necessary to succeed in the role. The ability to lead and manage a team, excellent communication skills, and a deep understanding of the restaurant industry are key skills required for success.

When it comes to showcasing relevant experience on a resume, it’s essential to focus on both the qualifications you hold and the experience you have gained. Start by highlighting any management experience you have, including the number of employees you have managed and the level of responsibility you have held. Use bullet points to detail your achievements in each role, highlighting your contributions to improving sales, customer satisfaction, and staff retention.

Now let’s take a closer look at some of the most relevant skills and experiences for a Restaurant General Manager.

Relevant Skills

Leadership: As the head of the restaurant, you will be responsible for managing a team of employees, motivating them to perform at their best, and setting clear goals for them to work towards.

Communication: Effective communication is key, both with your staff and with customers. You need to be able to communicate clearly and professionally, whether you are delegating tasks, providing feedback, or handling customer complaints.

Industry Knowledge: In addition to understanding the ins and outs of restaurant operations, it’s essential to stay up-to-date on the latest industry trends and regulations.

Financial Management: As the manager, you will need to have a deep understanding of the restaurant’s finances, including budgeting, profit and loss management, and inventory control.

Relevant Experience

Management Experience: Managing a team in a restaurant setting demonstrates your ability to handle a high-pressure work environment while ensuring your staff is performing at their best.

Customer Service Experience: As a Restaurant General Manager, you will be responsible for ensuring the satisfaction of your customers. Highlight any experience you have in customer service roles, particularly in the restaurant industry.

Sales and Marketing Experience: Demonstrating success in driving sales and increasing revenue is a critical skill for a Restaurant General Manager. If you have experience in sales or marketing roles, particularly in the restaurant industry, be sure to highlight that on your resume.

A Restaurant General Manager needs to possess strong leadership skills and the ability to manage a team effectively, exceptional communication skills, and a deep understanding of the restaurant industry. Highlighting both your qualifications and experience on your resume is essential, particularly if you have experience in management, customer service, sales, or marketing roles.

Accomplishments and Achievements

As a Restaurant General Manager, it is essential to showcase your accomplishments and achievements in your resume to standout from the competition. Highlighting quantifiable results can demonstrate your ability to deliver positive impact and drive successful outcomes.

When presenting accomplishments on a resume, it is crucial to make them compelling and eye-catching for the reader. Utilizing action verbs and emphasizing specific numbers and percentages can grab their attention and show the scope of your success.

For instance, instead of simply stating, “Increased sales revenue,” try rephrasing it as, “Achieved a 15% increase in sales revenue by implementing a new marketing strategy.” By using specific numbers and outlining the steps taken to achieve the result, you provide more context and make a stronger case for your value as a candidate.

Here are some examples of impressive achievements that Restaurant General Managers can highlight on their resumes:

  • Led a team of 25+ employees to exceed quarterly sales targets by 20%
  • Implemented a cost-saving measure that resulted in a $50,000 annual reduction in expenses
  • Successfully trained and mentored three Assistant General Managers, all of whom were promoted within six months
  • Maintained a 95% customer satisfaction rate over a two-year period
  • Spearheaded the launch of a new menu item that generated $100,000 in sales in the first six months

By including accomplishments like these on your resume, you demonstrate your ability to drive results and continuously improve the restaurant’s performance. This can give you a competitive edge when applying for Restaurant General Manager positions.

Educational Background

As the Restaurant General Manager is a leadership role that requires a broad range of skills, there are several educational qualifications that can be desirable for candidates applying for this position. The ideal candidate should possess a combination of academic and vocational training, as well as relevant work experience.

A Bachelor’s degree in business management, hospitality or a related field is commonly seen as an advantage for this role. Additionally, candidates with certifications or diplomas in food service management, culinary arts, or business administration are often preferred by employers.

How to List Educational Qualifications on a Resume

When listing educational qualifications on a resume, it is important to highlight the most relevant qualifications that make you suited for the Restaurant General Manager position. Ideally, you should start by listing your highest level of education.

For example, if you hold a Bachelor’s degree in business management, include the name of the institution, your field of study, and the year of graduation. Also, mention any relevant coursework that may be of interest to an employer, such as courses related to restaurant management, finance, or marketing.

If you have certifications or diplomas related to the restaurant industry, include them under a separate “Certifications and Awards” section. Make sure to mention the name of the institution that provided the certification and the year it was earned.

Finally, if you have relevant work experience, consider including it alongside your educational qualifications. This could help to demonstrate your ability to apply theoretical knowledge to real-world situations.

When listing your educational qualifications on a resume, it is essential to focus on the most relevant qualifications for the Restaurant General Manager position. By doing so, you can increase your chances of standing out to potential employers and landing the job you want.

Professional Certifications and Licenses

Professional certifications and licenses are becoming increasingly important in the restaurant industry. They demonstrate that a Restaurant General Manager (RGM) possesses the skills and knowledge needed to advance in their career and effectively manage their restaurant operations.

One of the primary benefits of obtaining professional certifications and licenses is that they provide RGMs with a competitive edge in the job market. Restaurant owners and hiring managers are often more likely to hire candidates who have acquired relevant certifications and licenses, as it shows that they have taken the initiative to develop their skills and knowledge.

Moreover, certifications and licenses also indicate the level of dedication that RGMs have towards their profession. The process of obtaining a license or certification often involves extensive education and training, which signifies that the RGM is committed to being the best at their job and meeting industry standards.

There are various certifications and licenses that RGMs can obtain to enhance their resumes and make them more competitive in the job market. Here are some examples:

Food Protection Manager Certification

Obtaining a Food Protection Manager Certification is mandatory in most states. This certification demonstrates that the RGM knows how to handle food safely and prevent contamination. It covers various topics, such as hygiene practices, cross-contamination, temperature control, and foodborne illness prevention.

ServSafe Certification

The ServSafe certification is another essential certification for RGMs. It involves a rigorous training program and a comprehensive exam that tests the RGM’s knowledge of food safety practices. This certification is recognized by most restaurants and is often considered a minimum requirement for managerial positions.

Certified Restaurant Professional (CRP)

The Certified Restaurant Professional (CRP) certification program is designed to recognize RGMs who have demonstrated exceptional skills and knowledge in restaurant management. The certification covers a variety of topics, such as finance, marketing, human resources, and restaurant operations.

Wine and Beverage Certificate

A Wine and Beverage Certificate is another certification that can set an RGM apart from their peers. This certification covers topics such as wine selection, wine pairing, and beverage service.

Obtaining professional certifications and licenses is an important step towards advancing one’s career in the restaurant industry. It demonstrates a commitment to excellence and provides RGMs with essential skills and knowledge to manage their restaurants effectively. As the industry becomes more competitive, the demand for certified RGMs will only increase, so it’s essential to prioritize ongoing education and certification.

Relevant Projects and Volunteer Work

As a Restaurant General Manager, your relevant projects and volunteer work can be just as important as your professional experience. Volunteer work and projects demonstrate valuable skills and experience that employers look for when evaluating potential candidates. Here are some tips on how to use your non-professional experience to showcase your abilities and examples of volunteer work and projects you can include on your resume:

Using Non-Professional Experience to Show Valuable Skills

Don’t underestimate the power of volunteer work and personal projects when it comes to demonstrating your skills and experience. Whether you have organized a community event, volunteered for a charity organization, or started your own food blog, these experiences showcase your ability to take initiative, communicate effectively, and manage projects. Managers look for candidates who are self-motivated and can think creatively about problem-solving. Including these experiences on your resume can show that you have practical skills that will be valuable in a restaurant management role.

Examples of Volunteer Work and Projects that can be included on a Restaurant General Manager’s Resume

Organizing a Charity Event:  If you have organized a charity event, you can highlight the skills you used to plan and execute the event. This experience showcases your ability to manage timelines, delegate tasks, and work collaboratively with others.

Starting a Food Blog:  If you have started a food blog, you can highlight your skills in content creation, social media management, and project management. This experience demonstrates your ability to write professionally, promote your work on social media, and manage the operation of a small business.

Volunteering at a Soup Kitchen:  If you have volunteered at a soup kitchen, you can highlight your skills in working with a diverse group of people, customer service, and crisis management. This experience shows that you can adapt to difficult situations, work under pressure, and exhibit empathy and compassion for others.

Leading a Fundraising Campaign:  If you have led a fundraising campaign, you can demonstrate your ability to create and manage a budget, communicate effectively with donors, and motivate a team to achieve a specific goal. This experience shows that you have practical skills that can be transferred to a managerial role in a restaurant.

Including relevant projects and volunteer work on your resume can set you apart from other candidates and showcase your unique skills and experience. It’s important to highlight how your non-professional experience translates into qualities that are necessary for a Restaurant General Manager role, such as problem-solving, communication, and leadership. By doing so, you’ll improve your chances of securing an interview and landing your dream job!

Keywords and Phrases

As a Restaurant General Manager, it is crucial to include relevant keywords and phrases in your resume to increase your chances of getting noticed by recruiters and hiring managers. These keywords and phrases provide an accurate representation of your skills and experience, helping the employer quickly assess your suitability for the job.

But how do you identify the most effective keywords and phrases to use in your resume? Here are some tips to get you started:

Study the Job Posting: The job posting provides valuable information about the skills and attributes the employer is looking for in a Restaurant General Manager. Identify the keywords and phrases used in the job posting and incorporate them into your resume.

Look for Industry-Specific Keywords: Look for industry-specific keywords and phrases that are commonly used in the restaurant industry. These may include terms such as “food and beverage”, “customer service”, “inventory management”, “team leadership”, and “time management”.

Use Action Verbs: Use strong action verbs to describe your achievements and responsibilities. Action verbs such as “developed”, “managed”, “achieved”, and “increased” highlight your accomplishments in a way that grabs the attention of the reader.

Include Certifications and Training: If you have any relevant certifications and training, include them in your resume. These credentials act as keywords and demonstrate your expertise in the field.

Utilize Online Tools: Use online tools such as LinkedIn and Google Trends to identify the most commonly used keywords and phrases in the restaurant industry. Incorporate these keywords into your resume to increase your chances of getting noticed by recruiters.

By incorporating relevant keywords and phrases into your Restaurant General Manager resume, you are giving yourself a competitive advantage in the job market. Be sure to tailor your resume to each job posting and include the most effective keywords and phrases to increase your chances of getting hired.

Resume Formatting and Layout

One of the crucial steps in creating a successful Restaurant General Manager resume is presenting it in a way that catches the employer’s attention. The format and layout can make or break the hiring manager’s first impression of your qualifications.

In this section, we will delve into the intricacies of resume formatting and layout, providing you with a comprehensive guide on how to develop a remarkable resume that stands out from the rest.

How to Format a Restaurant General Manager Resume for Maximum Impact

Before we jump into the specifics, it is essential to understand that a well-formatted resume should cater to industry standards and highlight your unique selling points. Here are some tips to create an effective resume format:

1. Organize your resume layout

Make sure your resume is organized, easy to read, and highlights your professional experience. Your work experience should be detailed and towards the top of your resume. Begin with your most recent job and work backward.

Additionally, add a well-designed header that includes your name, contact information, and a professional summary or career objective.

2. Use appropriate section titles

Clearly label your resume sections with appropriate titles, i.e., Professional Experience, Skills, Certifications, Education, etc.

3. Prioritize Content

Use bullet points to list your key responsibilities, achievements, and relevant experience. Hiring managers typically spend six seconds reviewing resumes, so ensure you include the most relevant information that demonstrates your qualifications.

4. Be Concise

The language used should be straightforward and professional. Avoid using verbose or flowery language, and instead stick to the facts. This allows hiring managers to identify your strengths and assess your qualifications quickly.

Examples of Appropriate and Effective Formatting Choices

Now that you know why it’s essential to have a well-formatted resume, let’s explore some of the formatting choices that make your Restaurant General Manager Resume stand out:

1. Choose a clear and legible font

Some tried and true fonts include Arial, Calibri, and Helvetica. These fonts are easy to read and are well-respected in business writing.

2. Make use of bullet points

Bullet points are a great way of organizing your responsibilities and achievements. They are easy to scan and highlight your most relevant experience.

3. Bolden Job Titles

It is imperative to highlight your job titles to ensure immediate recognition of your experience.

4. Use color sparingly

Professional resumes are typically black and white. However, a strategically placed pop of color can make a resume stand out.

Formatting and presentation are integral parts of developing an exceptional Restaurant General Manager Resume. By using the tips above, you’ll be able to create a well-crafted resume that will make a lasting impression on a potential employer.

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Restaurant General Manager Resume Examples (Template & 20+ Tips)

Create a standout restaurant general manager resume with our online platform. browse professional templates for all levels and specialties. land your dream role today.

Restaurant General Manager Resume Example

Are you looking for a new job as a Restaurant General Manager? Look no further! Our Restaurant General Manager Resume Example article provides a comprehensive guide on how to create a standout resume for this crucial role. Whether you're an experienced General Manager or just getting started in the field, our tips and sample resume will help you land the job you've been dreaming of.

We will cover:

  • How to write a resume , no matter your industry or job title.
  • What to put on a resume to stand out.
  • The top skills employers from every industry want to see.
  • How to build a resume fast with our professional Resume Builder .
  • Why you should use a resume template

What does a Restaurant General Manager do?

  • Oversee day-to-day operations of the restaurant
  • Manage staff, including hiring, training, and scheduling
  • Ensure quality of food and service
  • Handle customer complaints and ensure customer satisfaction
  • Manage inventory and ordering supplies
  • Set and meet revenue and profit goals
  • Ensure compliance with health and safety regulations
  • Create and implement marketing and promotional strategies
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What are some responsibilities of a Restaurant General Manager?

  • Overseeing the daily operations of the restaurant
  • Managing and training staff
  • Ensuring high quality of service and food
  • Creating and implementing budgets and financial plans
  • Monitoring inventory and ordering supplies
  • Ensuring compliance with health and safety regulations
  • Developing and implementing marketing and promotional strategies
  • Handling customer complaints and issues
  • Maintaining relationships with suppliers and vendors
  • Working with the executive chef to develop menu items and specials

Sample Restaurant General Manager Resume for Inspiration

Restaurant General Manager Resume Restaurant General Manager

Name: John Smith

Email: [email protected]

Phone: (123) 456-7890

John is an experienced Restaurant General Manager with a proven track record of effectively managing all aspects of restaurant operations. He excels in team leadership, customer service, and financial management, consistently driving revenue growth and exceeding customer satisfaction goals.

  • Restaurant General Manager | ABC Restaurant | 2015 - Present
  • Oversaw daily operations, including staffing, inventory management, and customer service
  • Implemented cost-saving measures resulting in a 15% decrease in operational expenses
  • Collaborated with chefs to develop and launch innovative menu items, increasing customer satisfaction
  • Assistant Manager | XYZ Bistro | 2012 - 2015
  • Assisted in managing daily restaurant operations, including scheduling, ordering, and training
  • Developed and implemented staff incentive programs, resulting in a 10% increase in customer satisfaction ratings

Bachelor of Science in Hospitality Management

University of XYZ, 2012

  • Team Leadership
  • Financial Management
  • Customer Service
  • Inventory Management
  • Menu Development

ServSafe Food Protection Manager Certification

Alcohol Server Certification

Fluent in English and Spanish

Resume tips for Restaurant General Manager

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Restaurant General Manager resume tips. We collected the best tips from seasoned Restaurant General Manager - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

  • Highlight your management experience in the food and beverage industry
  • Showcase your proven track record of improving restaurant operations and profitability
  • Detail any successful initiatives you have implemented to enhance customer satisfaction
  • Include your skills in team leadership, budgeting, and inventory management
  • Emphasize any relevant certifications or training in hospitality management

Restaurant General Manager Resume Summary Examples

Using a Restaurant General Manager Resume Summary or Resume Objective is important because it provides a clear and concise overview of your qualifications and career goals. It allows potential employers to quickly understand what you bring to the table and how you can contribute to their organization. A well-crafted summary or objective can help you stand out from other candidates and make a strong first impression in the competitive job market. For Example:

  • Experienced Restaurant General Manager with 10+ years in the hospitality industry
  • Demonstrated ability to increase revenue and improve customer satisfaction
  • Skilled in staff management, budgeting, and inventory control
  • Proven track record of achieving operational goals and maintaining high standards
  • Strong leadership and communication skills with a focus on team development

Build a Strong Experience Section for Your Restaurant General Manager Resume

The experience section is a crucial part of a restaurant general manager resume as it showcases the candidate's expertise and achievements in the industry. A strong experience section can demonstrate the candidate's ability to effectively manage restaurant operations, lead a team, and drive business growth. It provides hiring managers with valuable insight into the candidate's past successes and their potential to excel in the role. For Example:

  • Oversaw daily operations and management of a high-volume restaurant with an emphasis on customer satisfaction.
  • Managed and motivated a team of 30+ staff members to maintain efficiency and professionalism.
  • Directed financial planning, budgeting, and inventory control to maximize profitability.
  • Implemented and upheld quality standards for food preparation, presentation, and service.
  • Developed and executed marketing strategies to attract new customers and retain loyal clientele.
  • Handled customer complaints and concerns with diplomacy and problem-solving skills.
  • Collaborated with vendors and suppliers to ensure timely delivery of high-quality ingredients and supplies.
  • Trained and mentored new employees in company policies and procedures to uphold brand standards.
  • Assisted in the development and execution of staff training programs to improve performance and productivity.
  • Established and maintained positive relationships with local community members and organizations.

Restaurant General Manager resume education example

A Restaurant General Manager typically needs a bachelor's degree in business administration, hospitality management, or a related field. In addition, relevant work experience in the restaurant industry, including supervisory or management roles, is essential. Strong leadership, communication, and organizational skills are also important for this position. Additional certifications or training in food safety and management may also be beneficial. Here is an example of an experience listing suitable for a Restaurant General Manager resume:

  • Bachelor's degree in Hospitality Management, 2005
  • Certified Food Manager, ABC Institute, 2010
  • ServSafe Certification, National Restaurant Association, 2013
  • Leadership Development Program, XYZ Company, 2018

Restaurant General Manager Skills for a Resume

It is important to add skills for a Restaurant General Manager resume to demonstrate the ability to effectively manage and oversee all aspects of restaurant operations. By highlighting specific skills such as leadership, communication, problem-solving, and financial management, candidates can show their qualifications and suitability for the role. Additionally, including relevant skills can help recruiters quickly identify the most qualified candidates for the position. Soft Skills:

  • Leadership skills
  • Communication skills
  • Team building
  • Problem-solving
  • Time management
  • Customer service
  • Adaptability
  • Negotiation skills
  • Conflict resolution
  • Strategic planning
  • Financial management
  • Inventory control
  • Menu development
  • Cost analysis
  • Staff scheduling
  • Food safety regulations
  • Waste management
  • Supply chain management
  • Vendor relations
  • Point of Sale (POS) system maintenance

Common Mistakes to Avoid When Writing a Restaurant General Manager Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

  • Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
  • Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
  • Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
  • Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
  • Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
  • Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
  • Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Restaurant General Manager resume

  • Proven experience in leading and managing a team in a high-volume restaurant setting
  • Demonstrated success in achieving and exceeding sales and profitability targets
  • Strong knowledge of restaurant operations, including inventory management, staff training, and customer service
  • Ability to create and execute strategic business plans to drive growth and improve overall performance
  • Excellent communication and leadership skills to motivate and develop staff members
  • Familiarity with health and safety regulations and ability to ensure compliance within the restaurant
  • Proficient in using restaurant management software and other technology to streamline operations
  • Possess strong problem-solving abilities and ability to handle challenging situations with a calm and professional demeanor

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Restaurant General Manager resume examples for 2024

A restaurant general manager resume should highlight customer service, strong analytical skills, and cleanliness. These are important qualities to possess when managing a team, controlling profit and loss, and maintaining a professional restaurant image. In addition, it's important to mention experience with cash handling and inventory management, as well as the ability to train and develop team members.

Resume

Restaurant General Manager resume example

How to format your restaurant general manager resume:.

  • Title your resume as 'Restaurant General Manager' to match the job application.
  • Highlight achievements instead of responsibilities in your work experience section. For example, mention controlling profit and loss, maintaining professional image, improving cost control, and managing customer complaints.
  • Limit your resume to one page and focus on relevant experiences and achievements.

Choose from 10+ customizable restaurant general manager resume templates

Choose from a variety of easy-to-use restaurant general manager resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your restaurant general manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Restaurant General Manager Resume

Restaurant General Manager resume format and sections

1. add contact information to your restaurant general manager resume.

Restaurant General Manager Resume Contact Information Example # 1

Montgomery, AL 36043| 333-111-2222 | [email protected]

2. Add relevant education to your restaurant general manager resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated ( Month, Year or Year are both appropriate)
  • The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc. )

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Restaurant General Manager Education

Restaurant General Manager Resume Relevant Education Example # 1

Bachelor's Degree In Business 1993 - 1996

DeVry University Oakbrook Terrace, IL

Restaurant General Manager Resume Relevant Education Example # 2

Bachelor's Degree In Marketing 1999 - 2002

Pace University New York, NY

3. Next, create a restaurant general manager skills section on your resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills ; soft skills are hard to test
  • Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example of skills to include on an restaurant general manager resume

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Restaurant operations are various activities that are carried out in a restaurant to run the business. In other words, a restaurant operation encompasses the entire restaurant operation plan and includes all aspects of the day-to-day management of a restaurant. These operations include all activities related to food preparation, customer service, cleaning procedures, purchasing of raw materials, accounting, reporting, as well as food inventory and general maintenance of the restaurant environment.

Sanitation Standards are the minimal rules and requirements that must be carried out and followed in the process of sanitizing or cleaning something or somebody. These measurements might be employed by individuals and institutions alike and organizations like the World Health organization often develop and define these standards for both groups. They are also frequently found in certain businesses, such as medical institutions like hospitals or places that prepare and/or serve consumable goods, such as food and drinks.

Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Top Skills for a Restaurant General Manager

  • Customer Service , 19.7%
  • Strong Analytical , 10.5%
  • Customer Satisfaction , 7.0%
  • Cleanliness , 5.9%
  • Other Skills , 56.9%

4. List your restaurant general manager experience

The most important part of any resume for a restaurant general manager is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of restaurant general managers" and "Managed a team of 6 restaurant general managers over a 9-month project. "

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

  • Learned professionalism while being in a management position.
  • Sustained amicable relations between all sectors of restaurant.
  • Assisted with and/or directly responsible for the design and implementation of strength and conditioning protocols for 18 Division 1 NCAA sports
  • Developed an outstanding wrestling tournament - The JV Battle - to support my wrestling program.
  • Hired and trained a staff of assistant coaches for the Varsity and JV levels.
  • Trained in cardiopulmonary resuscitation (CPR).
  • Certified instructor for CPR/First Aid through the Red Cross.
  • Handled scheduling, payroll, shipping & receiving.
  • Performed all payroll, end of day Assisted customers with finding selections and making recommendations.
  • Coached and developed CSR's on their shift per standard and as needed.
  • Assisted in the creation of positive customer experience with proactive interaction and immediate resolution for customer issues as needed.
  • Supervised and coached Customer Service Representatives to insure a positive customer experience while achieving sales goals.
  • Supervised and assigned tasks to Maintenance Department in Yardi software.
  • Provided a high level of customer service and excellent communication to maintain positive resident relations.
  • Maintained property website information and pricing, Craigslist postings and monthly print ads.
  • Developed good tenant relations by utilizing professional communication at all times.
  • Utilized Software Programs - Onesite, Yardi, Lead2Lease and Outlook Responsible for marketing community, floor plans and resident retention.

5. Highlight restaurant general manager certifications on your resume

Specific restaurant general manager certifications can be a powerful tool to show employers you've developed the appropriate skills.

If you have any of these certifications, make sure to put them on your restaurant general manager resume:

  • ServSafe Alcohol
  • Food Safety Manager Certification
  • Certified Food Manager (CFM)
  • ServSafe Food Protection Manager Certification
  • Certified Professional - Food Safety (CP-FS)
  • Certified Management Accountant (CMA)
  • Certified Manager Certification (CM)
  • Certified Hospitality and Tourism Management Professional (CHTMP)
  • Certified Restaurant Server

6. Finally, add an restaurant general manager resume summary or objective statement

A resume summary statement consists of 1-3 sentences at the top of your restaurant general manager resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to emphasize skills and experiences that feature in the job description.

Common restaurant general manager resume skills

  • Customer Service
  • Strong Analytical
  • Customer Satisfaction
  • Cleanliness
  • Human Resources
  • Restaurant Operations
  • Strong Customer Service
  • Sanitation Standards
  • Customer Complaints
  • Product Quality
  • Guest Service
  • Performance Reviews
  • Exceptional Guest
  • Financial Controls
  • Sales Growth
  • Cash Handling
  • Loss Statements
  • Inventory Management
  • Customer Relations
  • Food Handling
  • Guest Satisfaction
  • Local Store
  • Employee Training
  • Financial Reports
  • Performance Appraisals
  • Cash Control
  • Good Communication
  • Local Health
  • Inventory Control
  • Taking Care
  • Safety Codes
  • Cash Management
  • Food Safety Procedures
  • Team Training
  • Fine Dining
  • Bank Deposits
  • Cost Control
  • L Statements
  • Develop Team

Restaurant General Manager Jobs

Links to help optimize your restaurant general manager resume.

  • How To Write A Resume
  • List Of Skills For Your Resume
  • How To Write A Resume Summary Statement
  • Action Words For Your Resume
  • How To List References On Your Resume

Restaurant General Manager resume FAQs

What are the responsibilities of a restaurant general manager, what are the skills of a restaurant general manager, what should a restaurant general manager put on a resume, search for restaurant general manager jobs.

Updated March 14, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Restaurant General Manager Resume Samples

The Restaurant General Manager is hired to take care of all aspects of the restaurant business. The job description included in the Restaurant General Manager Resume is – coordinating work tasks of both front and back house operations, maximizing customer satisfaction , responding to customer’s inquiries, reviewing product quality, supervising shifts, estimating supply needs , ensuring compliance with safety and health standards, controlling operational cost, preparing reports, training staff, and implementing effective protocols.

Apart from having proven work experience, candidates should also depict the following skills and abilities in their resumes – outstanding customer service skills, good knowledge of food and beverage, the ability to remember or recall ingredients or dishes; familiarity with MS Office and restaurant management software and acute financial skills. A degree in Hospitality Management or Culinary schooling is commonplace among most of the Restaurant General Managers.

Restaurant General Manager Resume example

  • Resume Samples
  • Hospitality
  • Restaurant General Manager

Restaurant General Manager Resume

Headline : As An Restaurant General Manager, responsible for managing the day-to-day operations of a restaurant. This includes managing the budget, staffing, inventory, and purchasing and production of products. Also responsible for marketing and maintaining customer loyalty.

Skills : Management, Payroll, Inventory Control, Marketing, Ultipro, Servsafe.

Restaurant General Manager Resume Format

Description :

  • Hired, trained, coached and mentored staff to ensure smooth operation of business, promoted a team environment.
  • Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
  • Coordinated inventory, invoicing, accounts receivable and cost control programs.
  • Restaurant General Manager of the Year 2015 Inspected finished products for quality and adherence to customer specifications.
  • Responsible for the selection and maintenance of equipment.
  • Quickly and effectively solve customer challenges.
  • Liaised between customers to perform internal reporting and analysis.

Restaurant General Manager/Regional Training Manager Resume

Objective : More than 20 years successful experience in Food Service Management and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning and implementing proactive procedures and systems to avoid problems in the first place.

Skills : Customer Service, Data Entry, Microsoft Word, General Office Skills.

Restaurant General Manager/Regional Training Manager Resume Sample

  • Carefully interviewed, selected, trained and supervised staff.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Interacted positively with customers while promoting hotel facilities and services.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Actively participated in ongoing customer service programs to build sales and rapport in the community.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.

Restaurant General Manager/Director Of Catering Resume

Summary : Conscientious retail expert effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits.

Skills : Bilingual, General computer skills, team management, training skills, Interpersonal,.

Restaurant General Manager/Director Of Catering Resume Example

  • Promoted from Shift Leader to Assistant Manager within 8 months.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Managed staff of 15 sales associates, 4 team leaders and 1 assistant manager.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Planned budgets and authorized payments and merchandise returns.
  • Scheduled and led weekly store meetings for all employees.

Restaurant General Manager/Server Resume

Objective : Accomplished and energetic manager/supervisor with a solid history of achievement in the restaurant environment, as well as an extremely motivated leader with strong organizational and prioritization abilities. Areas of expertise include personnel training, restaurant management and most importantly customer service.

Skills : Micros, Microsoft Office.

Restaurant General Manager/Server Resume Sample

  • Training for all positions in the restaurant.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance of dining facilities.
  • Monitor food preparation methods, portion sizes, and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Greet guests, escort them to their seats, and present them with menus.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

Restaurant General Manager II Resume

Objective : Staff recruitment & retention, staff development, mediation, orientation and training. Experienced management professional with strong leadership and relationship-building skills. Experienced Product Marketing Manager.

Skills : Inventory Management, Scheduling, Hiring, Training & Development, Ordering, Customer Service.

Restaurant General Manager II Resume Template

  • Managed restaurant operations in terms of staffing and scheduling functions.
  • Greeted guests and make arrangements to seat them.
  • Interviewed, hired and trained personnel to work in a restaurant environment.
  • Ensured smooth coordination between the back-end and front-end activities.
  • Booked entertainment that included music and comedy, promoted and executed events that successfully increased sales.
  • Coordinated wine tasting classes with Head Chef.
  • Led a marketing campaign to solicit new business and succeeding by meeting set goals effectively.

Restaurant General Manager III Resume

Summary : Restaurant General Manager with a winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards. Highlights Certified Training Manager Continuously met and exceeded sales and profit goals Strong Leader Food Safety and P& L Knowledge Great at Multi-Tasking.

Skills : Managing and motivating employees, Running cash register and computer system, Inventory managment, product merchindizing, Excellent customer service, Skilled in drawing, painting and Frame making.

Restaurant General Manager III Resume Example

  • Cleveland, MS Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
  • Developed and maintained exceptional customer service standards.
  • Ensured proper cleanliness was maintained in all areas of the back and front of house.
  • Optimized profits by controlling food, beverage, and labor costs on a daily basis.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Counseled and disciplined staff when necessary.

Restaurant General Manager I Resume

Objective : Knowledgeable and successful Restaurant Manager offering more than 23 years of experience in the fast food industry. Career history entails satisfying guest, team building, and maximizing sales. Ability to solve problems within my unit that affects the store service, efficiency, and productivity. Coaching Training Team Building Time Management Administer company policies/standards Verbal/ Written Communication.

Skills : Leadership Skills.

Restaurant General Manager I Resume Model

  • Directed activities for a food and beverage service.
  • Ensured that food was prepared with correct recipe, portion sizes, presentation.
  • Resolved customer complaints regarding food quality, service, facilities.
  • Coordinated cooking personnel and work assignments.
  • Ensured that food was prepared quickly and on time.
  • Scheduled and received food and beverage deliveries.
  • Checked delivery contents for quality, quantity, accuracy.

Restaurant General Manager/Banquet Manager Resume

Summary : Results-oriented Manager who thrives in fast-paced and competitive environments. Brings strong presentation, analytical and problem solving skills.

Skills : Microsoft office, Scheduling, ordering products, Interviewing.

Restaurant General Manager/Banquet Manager Resume Template

  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Optimized profits by controlling food, beverage and labor costs on a daily basis.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Built sales forecasts and schedules to reflected desired productivity targets.

Sr. Restaurant General Manager Resume

Headline : I am looking for a career and long term position with a company that will take my life in new direction to improve the quality of life for myself and mainly for my family & children. A company that will train me & utilize my devotion, heart & dedication for that company.

Skills : Efficient In Microsoft Word, Microsoft Excel And Microsoft PowerPoint/ 60 WPM.

Sr. Restaurant General Manager Resume Template

  • Managed different areas of the restaurant operations, including customer relations, vendors relations and inventory control.
  • Specialized in the training of new staff regarding their work and responsibilities.
  • Controlled the overall cash flow on a daily basis to meet weekly and monthly expenditures.
  • Maintained accounting books regarding employee payroll and sales summaries for the week.
  • Monitored cooking staff to ensure each employee adhered to mandatory quality and safety guidelines.
  • Assisted customers in answering any questions regarding food quality and service.
  • Maintained the cleanliness and sanitation standards of the restaurant by routine check ups.

Jr. Restaurant General Manager Resume

Headline : Manager with a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards. Highlights Strong leader Operations management Customer-oriented Adaptable.

Skills : Restaurant management.

Jr. Restaurant General Manager Resume Template

  • Took necessary steps to meet customer needs and effectively resolve food or service issue.
  • Resolved guest complaints promptly and professionally.
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

Restaurant General Manager/Supervisor Resume

Objective : To apply my leadership skills in order to motivate staff to perform at their best abilities and to provide solid, growth of company clientele.

Skills : Microsoft Office.

Restaurant General Manager/Supervisor Resume Format

  • Interview and select candidates for all positions including hourly managers.
  • Develop and train salaried and hourly members.
  • Build sales and guest counts through team leadership and customer service.
  • Maximize sales and profits through effective cost controls.
  • Maintain a clean and welcoming environment for guest and employees.
  • Manage all Profit and Loss controllable to ensure company goals are met.
  • Manage performance through clear feedback, recognition, reviews, coaching and disciplinary action.
  • Maintain employee records in accordance with local and federal regulations.

Summary : To achieve employment within a company which can utilize the training, education, and skills, I have gained through years of managerial experience, and by attaining Associates Degrees in Business Administration, and Science.

Skills : microsoft Excel, microsoft office.

Restaurant General Manager Resume Model

  • Directed and coordinated activities of restaurant.
  • Managed staff, prepared work schedules and assigned specific duties.
  • Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Established and implemented departmental policies, goals, objectives, and procedures, conferring with staff members as necessary.
  • Determined staffing requirements, and interviewed, hired and trained new employees, or oversaw those personnel processes.
  • Monitored businesses and agencies to ensure that they efficiently and effectively provided needed services while staying within budgetary limits.
  • Oversaw activities directly related to making products or providing services.
  • Managed the movement of goods into and out of restaurant.

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Top 17 Restaurant General Manager Resume Objective Examples

Photo of Brenna Goyette

Updated July 12, 2023 14 min read

A resume objective for a restaurant general manager position is a concise statement at the top of your resume that outlines your career goals and professional qualifications for the job. It should be tailored to the specific opportunity and focus on how you can help the business succeed. When writing a resume objective, it’s important to include key skills and experiences that you possess that make you an ideal fit for the role. For example, if you have experience managing multiple restaurants or overseeing staff development initiatives, emphasize this in your objective. Additionally, consider using industry-specific terms or jargon to demonstrate knowledge about the field. A few examples of effective resume objectives for a restaurant general manager position include: “Experienced restaurant general manager with over 10 years of experience in multi-unit operations seeking to leverage extensive operational knowledge to drive growth at XYZ Restaurant Group” or “Dedicated hospitality professional aiming to leverage strong leadership skills and customer service expertise as restaurant general manager at ABC Company.”

Restaurant General Manager Resume Example

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Top 17 Restaurant General Manager Resume Objective Samples

  • To secure a challenging position as a Restaurant General Manager with an established organization that will utilize my experience in customer service, staff management, and operations.
  • To obtain a position as a Restaurant General Manager in a fast-paced environment where I can utilize my extensive experience in the hospitality industry.
  • Seeking an opportunity to leverage my years of experience as a Restaurant General Manager to develop and maintain successful restaurant operations.
  • To work as a Restaurant General Manager for an organization that values customer service and excellent operational practices.
  • To lead and manage the day-to-day operations of a restaurant as its general manager while providing exceptional customer service.
  • Looking for an opportunity to use my skillset and expertise as a Restaurant General Manager to ensure smooth running of all aspects of the business.
  • To be part of an organization that offers growth opportunities while utilizing my knowledge and expertise in restaurant management.
  • Seeking employment as a Restaurant General Manager where I can apply my problem solving skills, leadership qualities, and ability to multitask efficiently.
  • Aspiring for the position of Restaurant General Manager at an esteemed organization where I can maximize my proficiency in team building, cost control, and training & development.
  • Aiming to join an establishment that appreciates hard work and dedication by working as their Restaurant General Manager.
  • Looking for an opportunity to apply my expertise in restaurant management towards achieving organizational goals as the general manager.
  • Desire to become part of your team by taking on the role of Restaurant General Manager with focus on increasing profits through efficient operations management.
  • Looking forward to joining your team as the general manager where I can bring innovative ideas while ensuring high standards of customer satisfaction are met consistently.
  • Eagerly seeking employment with your organization as the general manager with goal of utilizing my knowledge in hospitality services towards developing profitable business strategies.
  • Applying for the position of general manager at your restaurant with aim to use my expertise in food safety regulations, staff scheduling, and budgeting towards achieving desired results.
  • Motivated professional looking for an opportunity to serve as the general manager at your establishment while utilizing my interpersonal skills and managerial abilities effectively.

How to Write a Restaurant General Manager Resume Objective

A restaurant general manager is responsible for running the day-to-day operations of a restaurant and managing staff. The job requires strong leadership skills, financial acumen, and the ability to think strategically. When writing a resume objective for this position, it’s important to emphasize the qualities that make you an ideal candidate for the role.

The first step in writing an effective resume objective is to identify what qualities the employer is looking for in a restaurant general manager. It is probably safe to assume that employers are seeking someone who has experience managing restaurants, as well as excellent organizational and communication skills. Additionally, they will likely be looking for someone with a proven track record of success in increasing sales and profitability. With this information in mind, you can craft your resume objective to highlight your relevant qualifications.

Your resume objective should begin with a statement expressing your interest in the position of restaurant general manager. This should be followed by a brief summary of your qualifications that demonstrate how you meet the requirements outlined by the employer. For example: “A highly experienced and organized professional with 8 years of experience managing full-service restaurants and increasing sales by 20%.” You should also include any other key accomplishments or awards that make you stand out from other candidates.

In addition to highlighting your qualifications, your resume objective should also clearly state what you hope to achieve if hired as a restaurant general manager. For instance: “Seeking to leverage my experience and knowledge of hospitality management to drive growth and improve operational efficiency at XYZ Restaurant Group” This will show employers that you have specific goals in mind for their organization and are committed to achieving them if offered the job.

By following these tips, you can create an effective resume objective that demonstrates why you are uniquely qualified for the position of restaurant general manager. Your carefully crafted statement will help convince employers that you have what it takes to succeed in this role and contribute positively to their organization's success.

Related : What does a Restaurant General Manager do?

Key Skills to Highlight in Your Restaurant General Manager Resume Objective

In crafting a compelling resume for the position of Restaurant General Manager, it's crucial to strategically highlight key skills in your objective statement. This section is often the first thing hiring managers read, therefore, it should effectively capture your most relevant abilities and experiences. The skills you choose to emphasize can significantly influence a prospective employer's perception of your suitability for the role. In this section, we will discuss the essential skills that you should consider featuring in your Restaurant General Manager resume objective to make a strong initial impression and increase your chances of landing an interview.

1. Leadership

A Restaurant General Manager is responsible for overseeing all operations, staff, and services within the restaurant. Strong leadership skills are essential as they will need to motivate and guide their team to provide excellent customer service, manage conflicts, make important decisions, and implement policies and procedures. Without effective leadership skills, the restaurant may suffer from poor service delivery, low staff morale, and inefficient operations. Therefore, highlighting this skill in a resume objective can demonstrate an applicant's ability to successfully manage a restaurant team and ensure smooth operation.

2. Communication

A Restaurant General Manager needs strong communication skills to effectively manage and coordinate staff, interact with customers, suppliers and upper management. This skill is crucial in ensuring smooth operations within the restaurant, resolving conflicts, providing clear instructions and maintaining a positive work environment. Including this skill in a resume objective demonstrates the candidate's ability to handle various interpersonal interactions and operational tasks efficiently.

3. Time-management

A Restaurant General Manager is often responsible for overseeing multiple aspects of the restaurant's operations, including food preparation, customer service, inventory management, and staff scheduling. Effective time-management skills are crucial in this role to ensure that all tasks are completed in a timely and efficient manner. Without good time-management skills, a manager may struggle to meet deadlines, keep up with demands, and maintain a high level of service. Including this skill in a resume objective demonstrates an ability to handle the multifaceted responsibilities of managing a restaurant.

4. Problem-solving

A Restaurant General Manager often faces various challenges such as staff management issues, customer complaints, supply chain problems, and operational inefficiencies. Having strong problem-solving skills allows them to effectively identify these issues, analyze the situation, and implement effective solutions. This skill is crucial for maintaining smooth operations, ensuring customer satisfaction, and ultimately driving the restaurant's profitability and success. Including this in a resume objective demonstrates a candidate's ability to handle complex situations and lead the restaurant effectively.

5. Decision-making

A Restaurant General Manager is responsible for making crucial decisions about daily operations, budgeting, staffing, and customer service. Demonstrating strong decision-making skills in a resume objective shows potential employers that the candidate can effectively lead and manage the restaurant. They can make informed choices that positively impact the business, ensuring its profitability and success. It also indicates their ability to handle pressure and solve problems efficiently.

6. Customer-service

A Restaurant General Manager is often the primary point of contact for customers. Excellent customer-service skills are crucial as they ensure a pleasant experience for diners, leading to repeat business and positive reviews. The manager must be able to handle complaints effectively, provide solutions promptly and maintain a friendly and professional demeanor at all times. This skill also helps in training staff to deliver high-quality service. Therefore, highlighting customer-service skills in a resume objective can demonstrate the candidate's ability to drive customer satisfaction and overall restaurant success.

7. Financial-analysis

A Restaurant General Manager is responsible for overseeing all operations, including financial management. The skill of financial analysis is crucial as it allows the manager to understand the restaurant's financial health, make informed decisions about budget allocations, cost control measures and pricing strategies. It also helps in identifying areas of improvement, forecasting future trends and ensuring the business remains profitable. Therefore, highlighting this skill in a resume objective showcases the candidate's ability to effectively manage and optimize a restaurant's finances.

8. Inventory-control

A Restaurant General Manager needs the skill of inventory control to effectively manage the restaurant's stock, ensure there is no wastage, and save costs. This skill is crucial in maintaining the smooth operation of the restaurant by ensuring that all necessary supplies are always available. It also helps in budgeting and financial planning. Including this skill in a resume objective demonstrates an ability to efficiently run a restaurant's operations and contribute to its profitability.

9. Staff-training

A restaurant general manager is responsible for overseeing all operations of a restaurant, including the performance and conduct of the staff. Having staff-training skills is crucial as it ensures that the manager can effectively train new employees and provide ongoing training to existing staff. This leads to improved service quality, customer satisfaction, and overall restaurant performance. Including this skill in a resume objective demonstrates the candidate's ability to develop a competent team, which is vital for successful restaurant management.

10. Conflict-resolution

A Restaurant General Manager often has to deal with various conflicts that may arise in the restaurant environment. This could be between staff members, between staff and customers, or even among customers themselves. The ability to effectively resolve these conflicts is crucial to maintaining a positive and productive working environment. Including conflict-resolution as a skill in a resume objective demonstrates the candidate's capability to handle challenging situations, maintain customer satisfaction, and ensure smooth operations within the restaurant.

Top 10 Restaurant General Manager Skills to Add to Your Resume Objective

In conclusion, the objective section of your restaurant general manager resume is a vital space to highlight your key skills. It provides an opportunity to showcase your abilities and strengths that make you an ideal candidate for the role. Remember, employers often skim through resumes quickly, so it's essential to make a strong impression right from the start. Tailoring your skills to align with the job description can significantly increase your chances of landing an interview. While it's important not to overstate or exaggerate, don't underestimate yourself either; let potential employers see what you bring to the table.

Related : Restaurant General Manager Skills: Definition and Examples

Common Mistakes When Writing a Restaurant General Manager Resume Objective

A restaurant general manager resume objective is an important part of a job application, and it should be written in a way that highlights the candidate’s unique qualifications and skills. Unfortunately, many applicants make avoidable mistakes when writing this essential document. This essay will discuss some of the most common mistakes made when writing a restaurant general manager resume objective.

One of the most common mistakes made by applicants is failing to tailor their resume objective to the specific position they are applying for. A generic statement such as “seeking a managerial position in the food service industry” does not provide enough information about what makes you an ideal candidate for the position. Instead, provide specific details about your experience and qualifications that relate to the role, such as “seeking a managerial position that utilizes my ten years of experience managing high-volume restaurants.”

Another mistake often made by applicants is including irrelevant information in their resume objective. While it may be tempting to list all your qualifications and achievements, it is important to focus on those relevant to the job you are applying for. If you have experiences or awards that are not related to restaurant management or do not add value to your candidacy, leave them out of your resume objective.

Finally, many applicants fail to adequately showcase their unique skillset in their resume objective. While providing basic details about yourself can help employers get an idea of who you are, it does not allow you to stand out from other candidates with similar qualifications. To make sure you stand out from other applicants, use descriptive words and phrases that highlight your strengths and demonstrate why you would be an asset to the company. For example, instead of simply stating “experienced in customer service” try something like “highly experienced in providing superior customer service with a proven track record of success."

In conclusion, there are several common mistakes made when writing a restaurant general manager resume objective. To ensure your resume stands out from other candidates and accurately reflects your qualifications and experience, make sure it is tailored specifically for the role you are applying for; include only relevant information; and showcase your unique skillset using descriptive language.

Related : Restaurant General Manager Resume Examples

Restaurant General Manager Resume Objective Example

A right resume objective for a restaurant general manager should demonstrate the candidate's commitment to providing excellent customer service and leading a successful team, while a wrong resume objective might focus more on what the candidate hopes to gain from the role.

Editorial staff

Photo of Brenna Goyette, Editor

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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COMMENTS

  1. Restaurant General Manager Resume Examples for 2024

    Resume Summary. Highly effective restaurant general manager with 7+ years of experience leading teams and growing revenue. Seeking to deliver excellent food quality at Chive-0-5. At Kine & Brine, grew revenue 25% in 6 months through menu redesigns and cut costs 18%.

  2. 3 Restaurant General Manager Resume Examples for 2024

    Find out how to write a resume for restaurant general manager with skills, work experience, and tips. Download or use our resume templates to showcase your leadership and technical abilities.

  3. Restaurant General Manager Resume Example + Guide + Tips

    A good resume for a restaurant general manager will look much like the sample restaurant general manager resume on this page and will contain the job seeker's contact information, skills, employment history, education and certifications, if applicable. A restaurant general manager resume might also contain sections for awards and honors if ...

  4. Restaurant General Manager Resume Examples

    Learn how to write a resume for a restaurant manager position with these examples. Find out the skills, format, and keywords that hiring managers look for in this industry.

  5. Restaurant General Manager Resume Samples

    The Guide To Resume Tailoring. Guide the recruiter to the conclusion that you are the best candidate for the restaurant general manager job. It's actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  6. 7 Real Restaurant Manager Resume Examples That Worked in 2024

    Resume Examples That Worked in 2024. If not for restaurant managers, nothing would get done in the restaurant industry. You hire personnel, coordinate schedules, order supplies, facilitate a warm environment, and maintain the budget. Your job helps shape modern social relations, community, city structure, and economy.

  7. Restaurant Manager Resume Example & Tips for Writing

    Here's an example from our restaurant manager resume that shows strong leadership abilities: Hired, trained, and coached 50+ staff members on customer service skills and food and beverage knowledge in preparation for the July 20XX restaurant grand opening.

  8. Restaurant General Manager Resume Examples for 2024 (Template and Guide)

    Here is an example of a summary statement in action: Summary statement. "Experienced general manager boasting six years of expertise in the food and beverage industry. A passionate leader with the knowledge to develop a positive working environment and improve employee retention.

  9. Restaurant General Manager Resume Examples and Templates

    Good Restaurant General Manager Resume Example - Header Section. Cason Reilly, Westford, MA, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe. Make sure to add a professional looking email address while writing your resume header. Let's assume your name is John Doe - here is a formula you can use to create email addresses:

  10. Restaurant General Manager Resume Examples & Samples for 2024

    Duties listed on sample resumes of Restaurant General Managers include managing and enhancing the guest experience, creating the schedule for all restaurants and bars, overseeing expenses, and forecasting revenues. Candidates should be able to list high school diplomas with on-the-job training on their resumes, while some employers prefer to ...

  11. 5 Restaurant General Manager Resume Examples & Guide for 2024

    The top 5 certifications for your restaurant general manager resume: ServSafe Food Protection Manager Certification (ServSafe) - National Restaurant Association. Certified Food and Beverage Executive (CFBE) - American Hotel & Lodging Educational Institute.

  12. Restaurant General Manager Resume Example, Tips, & Tricks

    Learn how to write a resume for a restaurant general manager position with this guide and template. Find out how to format, quantify, and customize your resume to impress hiring managers and ATS.

  13. Restaurant General Manager Resume Example & Guide for 2024

    Formatting Tips for a Restaurant General Manager Resume. Length: As a general rule, a Restaurant General Manager resume should be no longer than two pages in length. It should be easy to read, with clear headings and bullet points. Font and Style: The font should be professional and easy to read, such as Times New Roman or Arial.

  14. Restaurant General Manager Resume Sample Template

    Our template will drastically reduce the amount of time you spend making your stand-out resume for Restaurant General Manager positions. Download Microsoft Word Download PDF Robin Doe 123 Main St. Anytown, CA 12345 (123) 456-7890 [email protected]

  15. Restaurant General Manager Resume Example

    Restaurant General Manager. (555) 789-0123. [email protected]. Los Angeles, California. 1. Name and Brand. Your name is the marquee of your professional persona. Use a clear, readable font, and give it the prominence it deserves on your resume. This is the header of your story - make it inviting.

  16. Restaurant General Manager Resume Sample

    Restaurant General Manager Resume Sample. Jacob Hughes. Denver, CO 11111 • [email protected] • 555-555-4830. Summary. Focused and friendly restaurant general manager with 14 years of experience in staff development, budget control, and business strategies.

  17. Restaurant Manager Resume Example, Job Description, & Skills

    Here is how to format a restaurant manager resume template: Go in a reverse-chronological order on a restaurant GM resume. Start with your most recent position, followed by the one before that, and so on. Choose the best font for resumes, and type your main text using 11-12 pt font size.

  18. Restaurant General Manager Resume Examples (Template & 20+ Tips)

    Sample Restaurant General Manager Resume for Inspiration. Restaurant General Manager Resume Restaurant General Manager Name: John Smith Email: [email protected] Phone: (123) 456-7890 Summary. John is an experienced Restaurant General Manager with a proven track record of effectively managing all aspects of restaurant operations.

  19. Restaurant Manager Resume Examples and Template for 2024

    How to write a restaurant manager resume. Follow these steps to help you write a restaurant manager resume: 1. Add a resume header. Include a resume header that features your key information. List your first and last name at the top, followed by your phone number, email address and location on the next line.

  20. 10 Restaurant General Manager Resume Examples For 2024

    Choose from 10+ customizable restaurant general manager resume templates. Choose from a variety of easy-to-use restaurant general manager resume templates and get expert advice from Zippia's AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your restaurant general manager ...

  21. Restaurant General Manager Resume Examples and Templates

    Related: Top Restaurant General Manager Resume Objective Examples. 3. Work Experience. The " Work Experience " section is a cornerstone of your resume, allowing you to showcase your professional journey. Here, you can highlight your proficiency in managing a restaurant and steering a team towards success.

  22. Restaurant General Manager Resume Samples

    The Restaurant General Manager is hired to take care of all aspects of the restaurant business. The job description included in the Restaurant General Manager Resume is - coordinating work tasks of both front and back house operations, maximizing customer satisfaction, responding to customer's inquiries, reviewing product quality ...

  23. Top 17 Restaurant General Manager Resume Objective Examples

    5. Decision-making. A Restaurant General Manager is responsible for making crucial decisions about daily operations, budgeting, staffing, and customer service. Demonstrating strong decision-making skills in a resume objective shows potential employers that the candidate can effectively lead and manage the restaurant.